Drum Tuner - IDrumTune Pro Customer Service

Drum Tuner - iDrumTune Pro Positive Reviews

Excellent job!Just wanted to say, thank you so much for making this app! Though my old iPhone 5s has its limitations, I was able to convert it into a powerful drum tuning tool using this application. It’s quite convenient, intuitive, easy to use, etc. The lug equalizer feature is excellent, and I also appreciate being able to save the tunings used before so I can get the exact same tuning another day. I have really learned a lot while using this app, training my ear to hear specific intervals, understanding tuning science, and much more. Before I got this app, I was lousy at tuning drums. They had many overtones, yet were also in a way completely dead as well. Since then, I’ve used iDrumTune quite a lot, and it has worked very well for me! I’ve learned a lot more about tuning drums, to the point that I can make a drum kit sound fairly decent without my phone. If you are still learning how to tune drums, or looking for a less expensive alternative to TuneBot, I can’t recommend iDrumTunePro enough. It was worth every cent of the money I paid. Thanks iDrumTune!!!.Version: 1.05

This is a Great AppI came back to drumming after a thirty year hiatus. Back then my Yamaha kit and I had severe disagreements over how it would sound. Before a gig I would struggle mightily with each drum trying to get the round, full sound I wanted. Eventually I would just throw in the towel—literally—and settle for a dull thud. Thirty years later I am old and fat and stuck at home with COVID on the loose and chemo therapy dogging my steps. My answer was to find myself a nice little Sonor kit and some cheap cymbals. After a few days of fiddling, I downloaded this app. Sure, drum head technology has advanced light years and drum shell manufacturing methods are far better. (I can now afford solid maple shells and a friend lent me his Noble & Cooley snare.) But, with this app, I now LOVE the sound of this kit. It is EXACTLY how I always envisioned my kit sounding. Now, if they could make an app to help my cymbals....GusKlenkeVersion: 2.42

Excellent!!!I’ve been drumming since 1987 when I purchased my first kit - a Premier APK power Tom 5 piece- if I had this app then, I could just imagine what those drums would or could have sounded like! I was only 17 and had no clue how to tune a drum ( let alone tuna fish…but I digress) . Through the years I’ve struggled to get a great tone from any of my drums but finally I can with this app!!! I’ve used it on my Pearl Export kit and even on an old CB kit and the results were astounding!!!! This is such a great tool as your ears will always fool you- so with the visuals of accurate frequencies and helpful tutorials and explanations I finally can hear what my drums are supposed to sound like !!!! Thank YOU!!! ******* one slight inconvenience is the app wants to crash every so often so I look forward to any updates that might be coming ****.D. GutweinVersion: 3.3

Brilliant app - a game-changerI make my living as a drum tech, and this app has upped my game. It makes tuning fast, easy and consistent, and the author’s tutorials are extremely helpful. The best thing about it is that anyone could use it to tune drums with relatively little time spent learning how. The only thing I need to point out for users is that other apps that use the microphone might conflict, so if you’ve just opened a guitar tuning app (for example) and find that this app isn’t getting information via the microphone, it’s best to close and reopen the app to get it working.JimmythejugVersion: 3.8

Just Get itI don’t review things, especially apps, but this is a game changer. It’s not instant, you have to put in some time, but your drums will sound better that you have ever done by ear. I tuned up my drums between gigs, and after the first set, my sound guy rushed up and said my drums were “singing”. Sent to several of my friends and they all have said their drums have never sounded as good as this. If you think you want the app, just get it. Be ready to spend 30 minutes per drum the first time through, but maintenance is minutes per drum..CruzanjayVersion: 3.8

Better than I could have imaginedNever written a review before, but this worked so well I had to give credit where it’s due. I was seconds away from buying a drum dial when I had a thought to check the App Store first. I am so glad I did because this app saved me $50+ and it actually tells you if your drum is in tune as apposed to the drum dial which only tells you the amount of tension on the drum head. Which can be two completely different things, depending on the shape of your kit. So stoked with the product and price! You guys knocked it outa the park!.VdjcjvnshxVersion: 1.03

Microphone stays on after app is closed.Nice app and have used it for a few years. After the latest update I noticed the microphone stays on after closing this app and crashes another tuning app I have on my phone. When I shut this one down and open the other app that also uses the mic I have to go into settings and manually turn the access off in the Privacy settings. Other than that its a great app for tuning. The individual lug tuning is a little sensitive an can wind up chasing your tail but if you get it within a couple of hz your fine..Fuzy6525Version: 3.5

GET IT, OWN IT, USE IT!!!I’ve been playing percussion for some 40+ years and iDrumTunePro has everything and more! iDrumTunePro includes all you need to have incredibly in tune drums, exactly the way you want them. Everything in iDrumTunePro is sooo well thought out to give you the TOOLS to achieve your goal. iDrumPro lacks nothing!! Great explanations on how to do everything on here. I’m an engineer and they are both easy to understand and backed by physics (which some of us Nerd out on). Most useful and intelligent App EVER!!.Nobody puts baby in the cornerVersion: 3.8

Finally, a great drum tunerI have tried many tuners for the drums and non work. Finally I came cross this app and it works great! It’s easy to use and is accurate enough to easily tune my drums. There are just a few suggestions: Please make the background take up the full screen, please add a dark mode icon for iOS 18, and please make the buttons at the bottom of the main menu be a simple menu bar. It’s kinda annoying to have to slide through the buttons..Mrb731+Version: 3.8

Sweet!!!I’ve been drumming for a little over a year. I bought a Mapex Armory drum set and my journey began. My focus was on the physical aspect and tuning was foreign and daunting. Got the App,educated myself and took the plunge. It took some time to fully understand what was going on but once I got the hang of it it was brilliant!! This kit sounds amazing and every drum is tuned to the exact note! I even check and adjust before each session. From an absolute newbie I say thank you 😊.KKBR549Version: 3.8

Great App - Great SupportWhat you can do with this app is amazing! I have been a drummer for 60 years and a professional for a good part of that, including doing some studio work. After working with this app and spending time tuning up both the top and bottom of my drum heads, being careful to put them within the proper frequency ranges, my drums have never sound so good! No matter how good a drummer you are, you will sound a whole lot better getting this app and properly tuning your drums. - Mike Gerdes Malvern, PA.MichaelMauriceVersion: 2.2

Great tool for the money!I was considering a physical tuner but decided to give this a shot before spending much more. Ive got a good sense of tune but just needed some help getting me closer. This thing isn’t flawless but it got me 90% of the way there so I could fine tune the rest and now I’m much happier with the overall tone of my drums! The UI isn’t amazing but it’s got what I need and that’s what matters. For $10 I’m quite satisfied..TylerAmigoVersion: 3.8

Trying it for the first time today... love it!I just got a Ludwig LM402 from Sweetwater and I am tuning it using the video instructions from the website super easy amazing sound I am very very happy and I would highly recommend this tool to anybody that wants to learn more about the science of tuning... I’ve been drumming for over 45 years I know a lot of different techniques and this is another great tool in my tool kit excited to try on other drums!.ImdrhillVersion: 2.42

Blown away - my kit sounds greatFantastic how accurate this app is in getting clean tones, I would recommend it to any drummer that struggles with tuning. Now, the app will get you about 80% of the way there, it helps to use each of the app’s tools in the right sequence to slowly arrive at a particular note. But this takes away so much of the guesswork, easily worth buying..CowboysnorlaxVersion: 3.8

Amazing!This app is truly amazing. Being relatively new to drumming, I was trying to learn everything about tuning and how drums actually work individually and in relation to one another. The tutorials are very well done and the explanations are easy to follow. Using this app takes all of the guess work out of tuning while still allowing you to use your ear. I get tons of compliments on how my drums sound. Get this app!!.SaviorSelf17Version: 2.42

Game Changer!This app is absolute genius! I’ve tried so many of the other methods out there, but nothing has worked like this. I’ve been waiting my entire drumming career for something this precise to come along. In over 20 years I don’t feel I’ve been able to tune my drums exactly the way I want to until today. I can’t possibly recommend this app more!.Dweller On Two PlanetsVersion: 2.42

Excellent developer!I just wrote a review for this app, but I wanted to add a little to my review. This developer has also created metronome apps that I purchased in the bundle. I strongly encourage customers of this app (or not) to consider those apps as well. They are very good apps and are both thorough and straight forward. Check them out!!!.NijotoVersion: 3.7

SO helpful!!!This app literally changed my drum tuning world! I have some troublesome drums that I always hate tuning and “fighting” on a weekly basis. That all went away when I applied the theories and knowledge gained by reading the excellent tuning explanations included in the app, along with the simplicity of using the apps features. My drums have NEVER sounded this perfect. All I can say is, thank you!!!!!.BeachydVersion: 1.05

Very cool appThis app is great; not only for helping tune my drums, but also for teaching (me at least) how and why particular sounds are created. I never had a good understanding of the relationship between batter head and resonant head; this app teaches how to tune both and make your drums sound great. Highly recommend..Davedrums12Version: 3.8

Awesome tool for drummersBeing a novice drum tuner I found this app to be the most important discovery I’ve made. Although I’ve tuned drums to ear and didn’t sound bad, using simple “turn lugs till the wrinkles are out” method can’t compare to actually using the science to tune drums. My drums sing and sound like any pro drummer touring with major acts. This app gave my vintage drums that pro sound!.JnotescountryVersion: 2.42

Works greatI am a retired band teacher and a professional percussionist. I’ve been tuning drums by ear all of my life, and this app lets me dial in the lugs to a finer degree than my ear is able to accomplish. I still like to get my pitches dialed in by ear first, and then use the lug tuning function to fine tune the head to itself. This improves the resonance and centers the fundamental. Overall, I am very pleased..LovepremierdrumsVersion: 1.04

Hands Down Indispensable!!Be truthful to yourself… music is scientifically measurable. Why wouldn’t your drums? There is no better way to learn. I am slowly gong through this online tutorial… the revelations!!! “So THAT’s what’s going on!!!???” Ecstatic joy to finally dial-in a professional sound!!.Vintage DrumsVersion: 3.8

So grateful I found this!I had no clue what I was doing, spent a couple hours reading the tutorials on their website and actually feel confident on tuning drums now. I know the adjustments that need to be made instead of just guessing. So glad I found this app! Thank you thank you!.GimmekushVersion: 2.42

PerfectIm still learning all the features but its very nice and it really tunes very good, for who doesn’t know how, it feels like you are tuning a guitar but it’s just the drums, it just seems that you are tuning a guitar or something like it, hope you enjoy it 👌🏾.WesleyqueirozVersion: 2.0

Must Have!I forget what I paid for this app. but whatever it was it was not enough! I love experiment with different resonant head frequencies and this app has done wonders in training my ear. Whatever you’re charging, Rob, raise the price for this amazing tool. Ben Harris Atlanta.Harris1850Version: 3.3

Excellent AppSo easy to use! Both narrative and video instructions for each step. Once I dialed in the resonant heads properly, I couldn’t believe the difference. Best App I’ve ever bought, and creator answers emails!.Prog LivesVersion: 3.4

Very Helpful...I found the lug tuning function of this app to be very helpful. I struggle to tune by ear, and the lug tuning function really assisted me in getting a nice sound out of my drums. I suspect the pitch tuning function will be handy moving forward. Well worth the purchase price..ReallybigfootVersion: 1.05

A great tool!Overall accurate and very easy to use. It can be used as your main reference when tuning or as a supplement to check when you're tuning by ear. Any drummer can get really good use out of this!.EthanhgVersion: 1.03

Worthwhile drum tuning appThe app works very well and is accompanied by clear documentation. The developer uses science and obviously is a subject matter expert. This is worth the cost for any drummer to get better sounds from their kit.LvilleGilVersion: 3.8

AmazingI could never get my toms to sound anything like what i thought they should. In short order they sound amazing. This app is worth every penny.Charlie BzVersion: 2.42

Very helpfulI’m using this app another one from the store a tune-bot and a drum dial and I have never heard my drumz sound so good . If only everyone enjoyed hearing them as much as me lol too bad mother cluckers.LittledrummerbasherboyVersion: 3.0

AMAZING!!!I’m always turning my set every time I play. I’ve been wanting something like this for years. I love the way my set sounds now. So much more fun to play a dialed set. Works perfect. Best musical tool app I’ve ever purchased..MikefilmsVersion: 2.42

WitchcraftYou can preset your kit size and it then helps you tune each head (both sides!) exactly to what it needs to be in the correct intervals. Witchcraft.LogicjabVersion: 3.2

Great value appBest thing EVER for your non “ear” player! Seriously my drums have never sounded better, the app takes the guess work out of tuning, you guys and gals have made me my own best drum tech..The best scottVersion: 1.04

Works pretty well for a phone tunerDoes the job, took a little getting use to it but it definitely works, drums sound much better.Austin p.p.Version: 3.8

Been using for yearsOnce I settled on the frequency I wanted to use on my drums; I mostly stuck to the frequency analyzer for live gigs. This app has made the difference between ok sounding drums and great sounding drums..AdmanrodVersion: 1.03

I tune drumsMan this is the best app for tuning your drums if you don’t have it I highly recommend it if your a drummer you will love it it’s awesome tool to have love it dude.SSGT PayneVersion: 2.42

Great Idea but not PerfectedI love the app but it is either not accurate eNough or too accurate. I measured and drew hit points right off each lug the same distance from tHe hoop and i c n hit those marks around 3 times and I get 3 different readings..Luxinterior64Version: 3.0

This is def what you are looking forI would have paid $6 just for the tuning explanation alone. Works great. My three toms including floor do not have resonate heads. Tune different for non res TOMS ?.Jbl xtreme rocksVersion: 2.0

Thank you!This is a godsend! Thank you for making a simple yet incredibly deep drum tuning app. Can’t say enough good things about this..Troy And ShariVersion: 2.2

Good TOOLVraiment plus complet que je ne croyais !!!!!.Sabian premierVersion: 2.42

Useful addition to my toolkitAs a new drummer, I found this app invaluable to get going. I tried working with my usual tuner (for wind instruments), but the app provides more than a useful interface and visual reference (I find the lug tuning is especially great). The tutorial section helped me understand the concept of drum tuning and getting a sense of the interaction between the batter and resonant heads. I still work slowly when tuning my drums, but with purpose and the results are significantly more pleasing..Some of BatmanVersion: 3.1

Nice but not perfect!This app can certainly help you tune your kit but after some use I noticed the following: App shuts down unexpectedly. It can give quite random readings. The lower frequencies are are an issue..Edward in CanadaVersion: 3.1

Drum tune proGood to know, well spent every penny worth it to master tracks and finial lyrics..ArtistrealVersion: 3.0

The REAL dealThis app is the real one. Very intuitive, no nonsense, efficient, AND backed by scientific/acoustic research and a full video and web course by the dev ! Forget about others tuning apps or bots, this is the one. THANKS.PrakhorVersion: 2.42

Worth the moneyI’ve never had any tools to tune my drums and always just did it by ear. I finally broke down and got this app to try it out and it honestly it awesome. Worth the one time payment. Thanks devs for not making it a monthly payment !!.PiperVibesVersion: 2.42

Pretty Good!It’s pretty good, it’s not always accurate so multiple readings have to be made. It’s not a $100 Tune-Bot or Drum Dial, but for $3 this app is worth it. Plus there is a great tutorial included to get anyone started on the intricacies of tuning a drum kit, which I found very helpful for beginners and experts alike..OrigamiusVersion: 1.03

Amazing. Returned my drumdial day after buying this app.I’ve tried a lot of methods and gadgets to tune drums. This was the best and the cheapest. I drove straight to L&M and returned my drum dial the day after buying this..BRL25Version: 2.2

The best app and customer serviceJust bought the app yesterday and can’t believe how good it is. The app is intuitive and very sensitive to tuning. As an inexperienced drum tuner this app has been a God send. I have communicated with the developer and he responded quickly with multiple in depth answers. This app is highly recommended. If I could rate it a 6 stars I would..Dave Mc1Version: 2.2

IDrumtune ProA valuable tool to significantly reduce the 'guesswork' in tuning - for all levels - and particularly those with compromised hearing! The comprehensive literature in the app - and more so on the website - is worth the minimal price of admission. Customer service is equally impressive. Congratulations!.GIM0058Version: 2.0

Very help applicationTry this application and Tune-bot for reach Each tom frequency is the best for fine tunning and sound like Rock My kit tom size 8-10-12-13-14-15-16-18 white emperor Snare 14 emperor X and 22 bass drum fiberskyne powerstroke 3 with black ambassador for ress..Ricko mcbrainVersion: 1.05

Amazing App for all drummers!My name is Jayda, you can find me on Instagram or YouTube under the name @drummerjayda. I have been using this App for a long while now and it has been a life saver for me. I have tried many other methods and tools to tune my drums but this app has been by far the very best, easiest and most inexpensive tool I’ve ever used. I’m so incredibly happy with this App! Please don’t hesitate to purchase it! It’s on par with some of the most expensive tuning equipment out there on the market at a fraction of the price. Highly recommended!!.MarlenehansenVersion: 1.05

Incredible toolThis app is amazing, Now I know exacly what to do..All-in 7777Version: 1.03

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Drum Tuner - iDrumTune Pro Negative Reviews

Disappointing, not useful for meThree recommendations for future revisions: First, consider focusing more on pitches and less on frequencies. I’ve never met a drummer who tunes using frequencies. And while we can Google the conversions, it’s an extra step. Second, incorporate a pitch/tone generator (unless it’s there somewhere and I can’t find it). As it is, the app seems to be geared toward checking the existing pitch/tension of the head, but it would be more useful if it helped the user actually arrive at the desired pitch in the first place. Third, the lug tuning seems to check each lug clockwise, but many of us go from one lug to the one across from it. Maybe there’s an option in there that I can’t find to change the order of the lugs, but if not, there should be..SchmargleVersion: 1.05

Ridiculously over complicatedWow guys! I have owned an operated a small business for over 20 years and I have never in my life handled frustrated customers the way that you guys do! My hat is off though to all of the geniuses that have figured out how to use your app, but for the rest of us that can’t figure this complicated thing out, you might wanna rethink how you handle us. After I bought this app, I tried using it over and over again with absolutely no understanding of what on earth I was doing. Ignorantly, I started reading the negative reviews which I should’ve done in the first place, and I’m kind of shocked by your responses to the people that are having trouble with it. Guys, you should never belittle people who don’t understand your product or don’t like it. But, consistently I read where you guys almost make fun of the people who write any negative reviews on your content. How old are you guys? No offense, but grow up a little. Firstly. secondly, create an app that makes sense even for idiots like me, please thank you..I refuse to have a nicknameVersion: 3.8

This app doesn’t make senseNote that I’ve been playing for 10+ years. So I’m using this app to tune my snare, but the Hz is all over the place. This app cannot decide if it’s 119Hz or 174Hz which is a crazy gap. Also, it won’t let me tune one lug to the desired Hz I want, it just marks the first one as that and then just says +X or -X instead of letting you tune that initial lug correctly in the first place. It’s also very annoying how you only get one hit per lug, so if it’s still off you have to the menu for a clean slate. Now that’s just bad design..DefinableEel1Version: 3.8

Thumbs down.Recently bought a new snare and I’ve had nothing but problems trying to tune it up. Changed out the heads for new heads and I still have a problem as it just isn’t consistent between each lug by large amounts. My ear tells me a different story in that things are quite close. It’s always off by 40 or 50 between lugs. And on my PDP drum kit I thought it worked better but on this Ludwig snare it’s a horrible nightmare. Don’t really don’t wanna have to buy $100 tunebot to try to compared to but something isn’t steady..Jgcool11Version: 3.1

Pro Tip - Read the other negative reviews…This app is completely unstable and crashes often. When it does work, it gets extremely inconsistent readings. I genuinely don’t understand how this app has any positive reviews and at this point I’m assuming the positive reviews are fake, as the other negative reviews have indicated. This app is a total waste of money and I wish I could get my money back. I will be deleting this poorly developed garbage off of my phone and avoiding this developer like the plague. 0 out of 5 stars..4887198654098723Version: 3.1

FrustratedWent through the tutorials, then used app only to be denied because it freezes or ceases to function or drops off site completely. I know it’s better than this, have used it before, just not as intently as now. Did all the hoops trying to figure it out, maybe owner will see this and help? I’m disappointed since I know at least once it was the best one out there..Jerry DrumsVersion: 3.4

WorthlessI’m not typically a “leave a review” guy but this was a waste of time and money. Using this on any drum is inconsistent and false. After getting wildly different results on the same drums, struck the same way the “tuning” would jump drastically. To further test it I used a digital sample and it never gave the same result for 2 consecutive hits. And I’m not talking by a small amount. The only way I can describe it is the result it gives you is completely random. This was all done in a quiet studio environment with little to no ambient noise..Sthor75Version: 2.42

It could be so much betterI wish I hadn’t bought this app. I wanted to tune drums to notes, like every other type of instrument tuner makes easy. This app reports frequencies and leaves you to consult a static image page on a help screen to correlate the frequencies reported by the app to musical notes. The graphic representation of notes that is shown is very limited and only shows a single October, with the pointer maxing out at the edge of the graphic when frequencies get higher..Bico do beija-florVersion: 3.1

Pretty upsetPretty upset I bought the first version. Loved it, then iOS updated and the company didn’t update the app!!! Instead, they created a new app so you’d have to buy again. I bought it again. Not happy they made me buy it twice. Obviously this was done so old users would have to pay again. Not cool. I will not buy a third time..GoodcatindyVersion: 1.03

I’m either right or wrongI’m new to drums since January. This apps nice, I’m sure it works, maybe I’m just not using it right. But when the app tells me to tighten batterside/underside and loosen batterside/underside for a whole hour… I mean tuning should not be this challenging….Infernal blissVersion: 3.8

Help but crash every couple minutes…Promax 13 iphone on latest ios🤷🏻‍♂️ Waste of my money paying for crashing app Waste of time.STEPHANEMALLET1978Version: 3.5

It’s a toy.This is a toy based on a cellphone microphone. For entertainment only - do not waste your money..PoppagloVersion: 3.3

Not for new drummerIf yup have no clue about drums other than a few beats don’t wares your money.ShouldhavesticktoANDROIDVersion: 3.3

MissNever had an app that crashed as much. Unusable, and the reading aren’t consistant, even in a sound proof room. A shame to make people pay for that. I want a refund.MtbbbVersion: 3.2

Inconsistent waste of time/moneyPurchased this app with high hopes. Quickly realized that the app is very inconsistent and will just throw random numbers at you. Was tuning my lugs on my floor Tom, was close to 111 hertz, made minor adjustments and my initial lug went to 200 hertz. Similar happened with all of my drums..Untuned tuneVersion: 1.05

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