Lightning Link Casino Slots Customer ServiceProduct Madness

Lightning Link Casino Slots Customer Service

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You must be 18+ to access this game. This game does not offer gambling or an opportunity to win real money or prizes. Practice or success at social gaming does not imply future success at gambling.

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Lightning Link Casino Slots App Comments & Reviews

Lightning Link Casino Slots Positive Reviews

BeautifulExtremely well executed, and loaded with some of my favorite games. I will continue to play this one. The trouble exists in the psychology of asking the player to purchase more coins after he or she has lost considerable amounts in a relatively short period of time. I mean, in real life, if i were to put $100 into a buffalo machine, spin 40 times at $2.50 a spin and I have $36 remaining, i assume this is not my machine tonight, and I walk away. Big picture, no one can fault the developers efforts to generate a profit with small dollar transactions for play money in slot game... its genius. I am simply saying that I will never be in the mood to throw my actual money at a game that Is so darn adept at keeping consistent wins out of reach. Once again, of the 8 or 9 games like this that I’ve played, this one is my favorite. Product Madness games will not disappoint the slot machine fanatic whos counting the hours until they reopen the casinos. *Side note: I can only imagine the laughs you have in reading some of these scathing reviews, and then coming up with warm, empathetic responses. No reply required for this review ;-).Version: 5.5

Lousy payoutsFirst let me say, this is my favorite slots game. However! The payouts are horrible and the cost of coin packages is extremely high! The bonus coins are given every three hours and are so low that I can play for only a few minutes. I purchased $20 worth today and it lasted not even five minutes with minimum bets! I have written customer service twice about other issues and they have never responded. Very disappointing because I love these games! Customer service: you appear to read these reviews, but I have never had a reply to any of my emails. You really should improve your 3-hour bonuses. I waited three hours to only receive 150 credits. Not even enough to play. Very disappointed on these bonuses, when many other APPS give hourly bonuses and they are ten times the amount that you give. You obviously want us to spend money, instead of keeping happy players, who are on fixed income, or at the moment many of us have NO income. We can’t even play the daily mission games because the minimum bets are extremely high! Love the games, but disappointed in your game tactics!.Version: 6.4.4

LOVE THIS GAME But…I would gladly have given you a 5+ if I could have except for the “Bonuses” that we spin for are so small! The ones we get every 3 hours and the ones we win in the game when we tier up. I think I read somewhere that they are based on our baiance…we are already restricted by our balance on how much we can play. Not all of us can afford to purchase extra coins if we hit a dry spell, which we all do. I’m on a fixed income and with all the prices going up, it’s hard enough to get by. But I degrees, you’ll be giving 2-3M when we tier up, all of the sudden we have Bonus Spin and if I’m lucky< I’ll get 2-3 hundred thousand, doesn’t seem quite fair does it? What if you added loyalty in with the balance? Or maybe a separate bonus for loyalty? Or does loyalty not mean anything any more? I do enjoy playing the game - but you get to the point where your bets are so small, you Know you aren’t going to win, it isn’t much fun…so I’m close to ending the suffering. But Thank you I enjoyed it for a long time..Version: 6.10.0

Overall a fun appLove the games on here and overall the payouts are decent for me. My only complaint is the updated mission system. I preferred the old way where all the games on the list had missions of 100 lightning and progressed from there. Now a few start at 1,000 and 2,000, most of which I will never bother with since they require too many coins to complete. Since I am a f2p player, as a whole I do like this game. Random piece of advice: I always laugh at those who waste $100s on free casino apps like this...my advice is spend a couple bucks if you like, but if you’re gonna spend even $100+ on a casino app, save your $ and go to an actual casino where you actually have a chance to win real $ 😂.Version: 4.3.1

DisappointedWhen I first found this slot app, I was really excited about it getting quite a few wins and good bonus ready coins from them; however, that all changed. I spent quite a bit of money buying coins after awhile.. like almost every day because I enjoyed the lightning games they offered. But after awhile .. especially now.. I rarely get good play on it AND the bonus ready coins you get after you wait! for a whole 3 hours! Is extremely chintzy! Not at all like in the beginning when I first was playing in here. I had been telling my friends about the app and how great it was, but not now. And do not bother saying that this is how it is at real casinos because I frequent casinos.. I have won more than I have lost and at least you get play on your $$. I hope it improves in here like it was in the beginning because I will no longer be referring friends to it nor making any more purchases unless it reverts back to how good it was when I first found this app. Rarely do the 6 coins come up now either. You can spend $10 in here and be lucky to get 1-2 times with the 6 coins!!!.Version: 4.4.1

Something is amiss.Let me start by saying this is one of the best apps I have seen!!!!!! My problem is the way the seasons are done. (People who play this site will now what I am talking about. )Whenever I finish a season, now matter what level I finish at, I am always starting at level 2. Sure they give you points and a head start, but recently 4 hours into the game I checked on level 5 and there were already people on that level, which is extremely hard & expensive to get to. Whenever you contact support it’s like a broken record…we’re sorry, play responsible, yada yada yada.I feel that with this site if you continue to buy coin packages, you are consider a person that this site wants to keep you on, so they let you win.(just like the real casinos) Will I continue to play? Probably……..will I buy coins? Nope Maybe they should revise this site and make it fair for all players….not just the ones who buy buy buy!!!!!!!!.Version: 6.4.4

Very frustratingLast season was tons of fun. The game seemed to give and take in a consistent way. I would win big then slowly lose coins over time as games would give small wins but never enough to offset losses. When I started getting below 5 million coins it would start giving better wins to build my bank up again. This was fun and I found myself playing for hours every day. Something changed with this new season however. Now I struggle to win anything at all. Some games seem bugged out and won’t give any wins. Last season I could jump around between games to find one that is giving some wins but this season it’s almost impossible to get action on any game. Then when I do get a feature, there’s very little action in the feature. Last season I would easily win 10 times my bet on a feature. This season I’m lucky to even win 2 times my bet. Oh and stop with the pop up ads to buy coins. If I wanted to spend money playing slots I would go to a real casino where I could actually win real money..Version: 6.7.0

Thank you to the developers 😁😁😁I love this game in the casino and at home. I play both, and can say they play exactly like the casino version. My only complaint is the coin packages are outrageous for a few coins. I like to play at home and would not mind paying but the packages are too high. This supports the app developer, and for a good app I don’t mind shelling out some money but the package offers stink. Other than that I love Aristocrat games, they are above all others for sure. For those who say the play is horrible, remember this mirrors the actual casino games, sometimes you win, sometimes you lose, but overall I am happy I get to play my faves at home. So cool. It seems allot of people feel the same over coin packages, what happened to the daily deal? I think the developer should listen to the players, we want to play but who can afford it the way it is now. I have won jackpots in the casino and here and want to thank the developers, hats off!!.Version: 4.9

Great way to lose IRL money!!😁Do you like to play slot games? Like the adrenaline rush when you see bonuses, lights and sounds? Are you the type of person to fall for purchasing IGC(in game currency) with real money? Love watching the 20 bucks you just used to buy 10,000,000 coins turn into absolutely nothing? Then this game is for you!!😃 With this waste of space on your device you too can have as much fun as I did. Just watching all of the 20 MILLION coins(10mil of that being free) turn to dust really boosted the dopamine in me! I believe with all those coins including the others you get for blowing through that many, I got 4-6 bonuses on several “slots”. That sort of experience is rare, so if you really want to be like me. Don’t waste anymore time and download this app!!! GG to the developers for making this great game!🎰🤑💰💵💸💸💸💸.Version: 6.4.4

Rio offI’ve been a fan and supporter of this app by spending thousands of dollars playing for few years. It has many games that I loved playing at the real casinos. I’ve never liked that the max play button is so closed to the play button. When I’m playing on my phone, it doesn’t give me a lot of space for pushing the button. I had made mistakes in the past pressing max and losing $2,000,000 in one spin. Well, other day I had over $100,000,000 in my bank that I had just purchased. I must have press the max button and lost my $100,000,000 in ONE spin. They had changed the max to $200,000,000. Since I only had little over 100,000,000 in the bank, it just took that. I’m not blaming huge app 100% but I should have been warned about these updates. This is just for fun. Why do they need to make it so expensive to these games other than they want to Rip off consumers. I wrote to them and pretty much what I got was oops sorry..Version: 6.4.1

Great appI read all the other comments on here and I wish they’d tell me where they gamble IRL because they comment here like they never have losing streaks. These games are very similar to the actual casino ones. I have both winning and losing streaks at the casino and on this app. I do notice the lag in spins sometimes and it does seem to be losing spins when it does that. I also notice it wants an Internet connection between every spin (long lags before spin button highlights when have spotty cell service). So not sure if results are because of an algorithm or because it was what was communicated from app and server between spins. My only complaint is the coin offers. I bought like 20 million for under $5 and now all the offers are like 3 million for $10-15. I’d buy them every day if the offers where the same as the first one I bought..Version: 4.3

Used to be goodLet me say, when I first downloaded and played it over a year ago, it was great! Good challenges and good games. Didn’t feel like it was just taking my money and running like others. Yes I won and lost , ok mostly lost like any slot but now it’s become just annoying with too many “watch this video for coins” they pop up way too often, sometime one right after another and it’s gotten down right ridiculous. To make it worse they make you watch a 20 second video (which is a long time) for a lousy 100k of coins. Oh and if you’re not careful if you touch anywhere on the screen other than the tiny X when an annoying pop up happens, where of course your finger will never be, the video “for another slot game, surprise surprise” you’re stuck watching it again for 20 seconds! So I’ve since deleted this once great slot app completely annoyed with it..Version: 5.25.0

Worst Customer Service Ever!I’ve spent a lot of money with this game because I love the games , but in 2 cases I have had problems with this game and contacted customer service twice. They must only have one representative because each time I got the same person and he kept calling me Patrick and I told him that I was a female and that my name was Clear and he called me Patrick again and every time he responded to my email he act like he didn’t understand English or what I was saying because his subject was always totally different than what I was complaining about. And he had the nerve to say maybe I was spending too much time playing the game over an hour. The nerve. They will never get my money again and I still will continue to play. Update: The developer did get in contact with me through the Apple store. They were apologetic about my experience, which I appreciate, and also gave me some free coins..Version: 5.7.1

Player bewareThis is a fun game and can be somewhat time consuming. It is easy to hit a purchase button accidentally. There has been more than one occasion when I have canceled the purchase and been charged for the purchase and not receive the product. In order to prevent this from happening I turned off the payment method on my phone. Here again on more than one occasion even though a payment was canceled with no payment method in the phone, I was still charged when I added the payment method back and did not receive the product. Yes you can go to them and ask for a refund which is spotty at best. It is your word against theirs. I tracked down the corporate headquarters and sent a communication regarding these issues and have received no reply. So have fun with the game BUT make sure you watch those “accidental purchases” charges..Version: 6.5.1

My 3 star reasonOk, I just downloaded this app, because it has a lot of games I play at the real casino. Buffalo, Tiki Fire etc. started off with 10 mil (guess cause I’m a newbie) played my fav game Buffalo at 365k a spin. Not once did I get a bonus. Now I’ve played “Buffalo” on the real life machine, and I know it can be pretty difficult getting the 3 coin bonus, but not that difficult. You have to think at 10 mil, 365k a spin, that’s a lot of spins to not get a big hit once (yawn) yeah, another one of those rip off apps. Who plays on the emotions of people hoping they’ll dish out there hard earned money to play their fav (real life) machines. Not this guy tho. Makes no sense to give real money for fake money, never thought it did. So I’ll just do like all the other rip off apps I play. Wait till my free money come back around. That’s why I have more than one casino app 😉.Version: 5.25.0

Fun but a money wasterThis game is definitely better than Cashman Casino. They give more opportunities to earn free coins which I like. However if you really want to play this game often you’ll be wasting your money. All of the popular link games are expensive to play meaning you have to bet 200,000 coins to even have a chance at the grand. Want some advice? Do NOT waste your money on this game.. just go to an actual casino. You will eventually lose all the coins you just bought. It’s how the developers earn money. They make it to where you lose your coins that you just bought just so you can buy more. I honestly win more at an actual casino than I do on any of these casino apps. Developers don’t even write me back it’s a waste of your time. Just make your game better!.Version: 6.11

Well made.The graphics are as good and for some better than what you will find in many casinos. You can lose straight just like on a real slot and have random big wins too. There are many other slot apps that have imposter games you have never heard of before and others with big names that never seem to let you win a thing but continually ask for you to buy coins. One thing I noticed which may be a glitch is just after a season had ended all players I assume were reset and only a small portion of tier score carries over. It is strange how it shows someone wins a tier 5 jackpot less than 10 minutes after the reset. Is it possible to get there in only a few minutes..Version: 4.9.2

MehI’ve been playing for close to 4 years only ever hit a grand jackpot once. Then they have the lightning rounds every 2 weeks once you hit the 1million in that you’re eligible for the 5star tier jackpot… but guess what I’ve NEVER seen or known anyone to hit it. It will randomly get up to $22billion then restart at $2billion and never notify you who won it like the other grands and major jackpots…then somehow people are at 10 million lightning points 1 hour after the new season starts HOW is this possible??? this game is scamming that’s all I can say. Make it make sense. You can’t get up to 10 million lightning points without betting $24-$100 million coins per spin… this game takes $ so fast there is no way they have a huge bankroll with that kind of bet every spin..Version: 6.6.0

Good Game but…I love the game but the if something goes wrong the “customer support” is terrible. This app stop working for me 2 days ago, if it doesn’t load, you can’t contact customer support. I went to a previous email (there are many because of one thing or another) and “they were sending the issue to developers”. Well they must be on vacation because that was yesterday and the game still doesn’t work and they haven’t bothered to tell me anything. Like I said, the game itself is good but the people behind it are horrible if something goes wrong. They feed you a script and forget you exist. If I had a business like this, my customer service would have to be top notch because people spend money on this so you have to care..Version: 6.5.1

Designer’s and developers.I was typing out my biggest complaint about the app when I stopped and looked at it from your point of view and You all are hilarious. I was going to complain about the pop ups and how often they probably get clicked just trying to make another spin then I thought about how many others have the same reaction I do every time it happens and realized it must be for your own amusement. That being said I don’t know if I’ll be keeping the app if the frequency isn’t cut down just a bit but it has changed the way I’m going to look at these apps in the future. Take care keep your twisted humor.Version: 5.24.0

Need higher bonusesI bought coins twice and haven’t had a decent bonus since. I spent 70,000,000 coins before I even got a bonus. That’s rediculous!!! I will never buy coins again!!! All the lightning link games are the best. They just need to have higher bonuses more often. They also need to offer more coins for when we buy coins. I would buy them if they offered more. For the amount of bonuses they offer the price is too high. We want to be able to win more for it to be worth it. 1,000,000,000 is not enough for $100. Other games offer 2,000,000,000 for $100. That makes more sense to me if I’m going to spend money on coins. I will go where there is the best offer..Version: 4.4.1

Progressive jackpotsThe game is good. But to hit a progressive jackpot is extremely difficult to hit. I’ve been playing this game for a very long time and I haven’t hit the major or the grand jackpot once. I see other people hitting those jackpots. Why can’t I hit it. I don’t even get a tease like the actual game does. Even the bonus ready feature, does anyone hit all 7 symbols on that hold and spin feature. I surely have not. Also like another review claims, the more you bet the faster you lose your money. Them you gotta wait a few days just to build up a decent amount of coins just to have a chance at hitting a bonus. I wish the developers would address these downfalls the game has so the players could enjoy the game alot more..Version: 6.10.0

DisappointedThis is my most favorite casino game ever,And I use to get good hits and I definitely became addicted,which is all fine with me , I started buying coins so I could play all the time , I have spent way ,but I really did love this gameover a $1000 ,ever since I started buying coins to play, I don’t hit good anymore,I feel it’s so I will continue to buy . It’s been a while since I won good ,so with a heavy heart I will delete this app if it doesn’t get any better,I just can’t afford to keep it up ,I am sadden big time.I am in my 70s, retired and I just can’t continue to by all the time, but it is the best by far😥.Version: 5.13.1

Love it love it love itThis is my all time favorite game ever! I love to go to the casino but when I can’t (due to the lack of funds lol) lightning link is my number one pick. I only wish I could buy a bigger coin package hahaha. Keep up the great entertainment and if I may suggest just one thing.... take away the low coin bonuses. To have to wait 3hrs and then only get 150 coins keeps me in agony hahhahaaa. Maybe you could start them at 300 coins rather than 150 so that I could play a little longer? Either way I will play this game always and forever. Thank you so much for fulfilling my gambling itch lol 😄😄😄😄😄😄.Version: 5.13.1

It is just as the game explainedThe game gives zero real money back it is simply for fun and if you empty real money into it then it’s not their problem. you make the choice of either Putting money into in or not it’s that simple. As for me it was really fun especially the 10M coins you get to start off with but then it just went down hill. My honest opinion is that this game is fun and cost zero money to enjoy though the free 10M coins does last a little it was fun while it lasted. Give it a shot and enjoy the 10 minutes of playing it then realizing you have no coins left..Version: 5.24.0

Best of the Best > where did it go?Enjoy playing this game, disappointed that the best of the best free coins has disappeared with no notice...Version: 6.10.0

Lightning linkEvery time you go into games it will kick you out and most times you an only play certain games. Bonuses few and far between.Version: 6.11

Awesome game but more coinsAwesome.Version: 6.10.0

Real poopI feel like I am in a casino.Version: 6.2.0

Game goneWhere did the Elemental game go?.Version: 6.4.1

UBet.Version: 5.25.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.11


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