Heart Of Vegas - Casino Slots Customer Service

Heart of Vegas - Casino Slots Positive Reviews

If you wanna win in real life you have to play here first 👌👌I most definitely low key might have a tiny bit of an issue with a gambling problem, but this game along with a few others product madness created for those who like me can’t get enough of the thrill slots give win or lose . And even with no actual money being won somehow they engineered this master plan of different goals and levels that constantly keep you wanting to achieve and becomes just as satisfying as hitting big in a casino. Could definitely use a bit more options and their frequency with big amounts of free coins , only bad thing I have to say . Plus I definitely feel like playing in these app casinos of theirs being the legit games on slot machines I get to try all kinds of games I’ve never played or been wanting to try . And with going off the vibe of which games are “MY GAMES” so to speak with the games I’m most successful on I tend to do pretty well in a real casino with the same games , had to be a whole energy type thing that ends being created from my positive train of thought already from wins online.ElBetoN100Version: 5.8.0

My favorite!!!I have played Heart of Vegas for almost 2 years now. I don’t play through Facebook, which I will never do, so the bummer is I can’t move up in status. I love this Casino, it has given me so much JOY!!! The last few weeks it seems like the games have been loser. I highly recommend this app and hope you enjoy it as much as I do!❤️🤑❤️ Update... February 22,2021 Still my favorite, something happened today that has never happened before. Bought some coins that I did not receive. Wrote support, nothing. Bought it yesterday and have been charged. So disappointed and frustrated. Still my favorite,But definitely have some frustrations. Can play all day and noticed that I hardly have any balls For bingo. Do not understand, do some games not give you more balls?.GlamoGranVersion: 4.63.0

Wins too infrequent and most often too smallHearts of Vegas has many many games, giving people options which is good although there are much too many and I end up playing only 2 to 3 on average. In some of the special items like the cosmic collection or whatever they’re called each time where you can end up with a grand prize, after getting many chests all the news etc. I have been playing this game for quite some time and have had only one chest to still find, and yet more than a month has gone by and I have not gotten that last chest, which would give me $1 billion bonus. I find they work many different avenues to get you to purchase frequently and all too infrequently award you reasonable points so as to not have to spend hundreds and hundreds often thousands and thousands to continue to play at any reasonable rate or frequency. in some of the games there are times where the bonus that gives you dollars is changed before it goes into the bonus round, and those changes are to a lower dollar amount. Which I find to be completely on ethical and unfair! Thank you for the opportunity to write a fair and honest review, Disappointed player.DebisnotinVersion: 5.1.1

DeblI 100% agree with (debisnotin) and with (not so lucky Liz) they have nailed my exact thoughts! You can buy and buy and Heart of Vegas is the only ones receiving anything and you are not considered a valued player because you will not receive anything in return for your money. This way they can keep you paying! Beware! I have had issues and contacted VIP several times and told, “Great let me turn this over to the team”! 20 minutes later you get a reply saying, “ this conversation has ended”! Real good support! Not! I’m pretty sure no one is on staff through the weekend because you never receive anything worthwhile to play with and therefore you just keep buying small packages of coins which has been a total waste for me! I’m getting more and more frustrated with them and see that they have no morals or value you as a paying customer! It’s a shame because I do like there games and I know that I can’t always win but truthfully when I have bought coins from Heart of Vegas I only win very small amounts and rarely ever see a bonus come up and my coins are gone within minutes..DebylalVersion: 5.8.0

Not sure how it has 41/2 starsI have had this game for quite sometime. While I realize that it takes me awhile to build up coins to really enjoy the slots it has some inherent problem. In your side bonus games it is not set up to randomly give out the high payouts. As an example I have been playing the carnival bonus and as I use the tickets to say pop balloons, in all the time I have played it have not one gotten a high dollar amount. It will show the big money I have missed but never get. This means it is set up this way to never payout. You would think with 3 darts I would at one point get a high coin amount at least once out of the three times I throw the dart. It has never happened which leads me to believe you purposely pay out the lower amounts to entice me to buy more coins. What is the sense in downloading a “free” game if you are not going to make it an even playing field. The only reason I keep the app is because it has slots I enjoy at real time casinos..ChiefusnVersion: 4.18.0

My favorite game.I love this game. My only complaint is that, at times, there is not enough reward from each spin. When I win points I love it. There is no doubt about it. I am addicted to this game. I continue to love this game. It gives me a way to decompress from the stress of the day. Good game. My way to relax and reduce stress. Still relaxing and reducing stress. The algorithms of these games are calibrated toward buying more points. I can play a million points or more before getting a pittance of a win. Other times more generous. I am frustrated that there are not more completion points for the road trip game. I have several areas where I have 9 symbols. Getting the 10th one feels dependent on me buying points, and then there is no guarantee. I am glad to still have a few points to play today..Dancer_46Version: 5.8.0

Mixed reviewsAlthough this is one of the best slots apps, there are frequent technical issues. I contacted them about freezings, followed all the recommendations (deleted and reinstalled the app; closed out all others running in background; etc). But I think I figured out a cause: I’m impatient to finish the features, such as hold and spin or free spins. And I usually hit the STOP button. Every time I did it, the game froze and on reopening it, the winnings were gone. So today I decided to let the game run through adding the winnings into the WIN box. Sure enough, the winnings were added to my total. Tech support has not reinstated my losses due to freezing. Not sure if they even can. Maybe I will follow up again, even though I did everything they asked, including sending screenshots. The app has added a few extra features, such as box collecting. Fun but completely unpredictable when you get a box. Not unlike other slots games with extra features, like Jackpot Party. One more thing: The “hourly “ (actually every three hours)free coins are only 30,000. Not much considering most bets are over 50K. The answer is that this app targets Facebook users, and I don’t do Facebook. But those users get 1 million coins when they sign in! The rest of us are nickel and dimed. If you treat this app with kid gloves, it can be fun. Just don’t put a lot of time or money into it..ScartownerVersion: 4.9.0

Love love love it!Exciting and thrilling. The reels can get real tight sometimes, but mix it up with different games and it's a blast!! Add more 4 reel games and sticky wilds game. I've paid plenty to this game and would like the opportunity to play more when I don't have to pay and can actually win daily bonuses that actually give you a chance to hit some bonuses. If I don't pay, I have to play for weeks for only like a couple minutes at a time cause it's so hard to even make enough coins to enjoy the game for a while. Bigger daily bonus please. But I love this game even though some of the games are ALWAYS losers. Mix it up get rid of some like Shaman and Nutcracker and add more like More Chili, More Hearts and Miss Kitty. I'm done paying for chips for now. But I'll keep playing with the little daily bonuses hoping to win..WayraddadVersion: 4.2.0

Heart of VegasLove the games, lots of fun. One problem has not been resolved as yet. Has anyone else had a problem when purchasing coins, and spinning the bonus wheel and getting 2x, but never receiving the extra coins. I believe they are working on this, but has not been resolved yet! I hope they will add the 110,000,000 to my balance soon! Thanks Like the games on Heart of Vegas! Have purchased coins many times, but do not care if I can play a while on these coins, which I have been recently! Had a problem while on vacation and the hotel had a lousy Internet which went down. I had received (and it came up on my winnings) and then disappeared from my total! Otherwise, these are my favorite games. Love them Still one of my favorite games!.Frog slotsVersion: 5.10.0

Heart of VegasYour price have gone up to purchase coins. It’s not like people are receiving cash back And when you do purchase coins you make sure the purchase is spent without receiving any bonus within the game’s played. When the total bundle isn’t received. There is no way of getting a return of what you have not received. There are no actual people to talk to when you are trying to get help. I have erased the game twice, but I enjoy playing it. The game does cheat you out of coins. I use it as entertainment, but I’m seriously going to stick to my guns the next time I delete it. The provider does not have to be so harsh regarding rewards when you the only person receiving cash. Yes, I know you provide entertainment, ? You think?????.DonnadamoneVersion: 5.0.0

Purchasing creditsI used to play at this casino a lot. Recently I made a purchase and was disappointed with lousy payouts and how quickly I would lose it all. I gave some negative feedback indicating my frustration and was pleasantly surprised after my next purchase to get several days of play with decent wins. But I see it’s back to normal. Only a couple hours of play on last two purchases. I have found a new site where I can play much longer on smaller purchases. I don’t like the slots as much as I do yours, but the graphics are good and the jackpots are much better. I will continue to play your site with free chips but no more purchases until I see positive results..Jim.wallick1Version: 4.60.0

Don’t win if you don’t payMost of the reviews hit the nail in the head. They say there payouts are completely random. However I always hit bonuses when I have made a purchase recently. For a while when I would click on he collect button for chips for returning it would give me 90k that mysteriously dropped to 30k when I stopped purchasing coins. The daily prize wheel is a joke. Minimum bets are stupidly high. There are a lot of other slot apps out there that don’t make you pay to win. Enjoy the games they have hear. But seems to be poorly operated and is not set on a chance algorithm. They claim payouts are “same as the games would be in a casino”. Not any casino that wants people to come back!.BillbrokeVersion: 3.6.5

Heart of VegasWhile waiting for the update to complete I read some previous reviews and was surprised to find that others feel the same as Ido about this app. The coin package are outrageously priced compared to other apps and other Aristocrat apps. The reward bonuses are a joke hardly covers the minimum bets on most of the games. The game payout returns are awful out of all of the games I play this is the only one that requires multiple coin purchases for me to continue playing. I spent as much money on this app as I did in the real casino last year with no chance of getting it back. Also we’re bombarded with purchase pop ups which are very annoying. The games are fun but the money making aspect isn’t and takes advantage of retired people like me that like playing as an enjoyable pastime. Please as a courtesy to your loyal patrons rectify this issue..Dissapointed Gamer TooVersion: 4.2.0

Can’t stop playing this game!!! I love it!!!!!This game is so much fun. I can’t literally stop playing it. I catch myself going on it all day long to collect the bonus every so often just so I can build up my coins. I’ve even got my mother and sisters and plenty of other people hooked onto playing this game and they can’t stop playing it either. So many different slots to play for all different types of amounts. But the only thing I would recommend is (they do give bonus coins) but should give a little more for other reasons and for in the allotted time span for free coins. Keep up the GREAT work with updates and everything else. Doing a terrific job!!!!! Thanks for all the time I can kill playing this..Pal PillieVersion: 3.4.0

I WAS having fun..........untilAt first I really enjoyed the game. Several times it took all my chips. I reported the problem with no response from the company. After the loss of your winnings (which always happens no matter the device) if you continue to try to play eventually you can longer win anything. Ever. This is because they want you to buy their coins. Which I stupidly did. Never again. Because even if you make a purchase they make it impossible to win. It’s really a shame because I enjoyed the games and it would have given me incentive to spend real money on the actual casino version of the game. Instead it has turned me off completely. Just go to the casino and don’t play any of the games in this app as protest..CmhiaasVersion: 4.28.1

Poor paybackI realize that casino games are not made to be played without buying coin packages, but this app is totally high priced with little to no wins. Any earnings are quickly taken back and the bonus wheel is no bonus. Every time I have money in my ITunes I only win like 1000 or 5000. The app also glitches on most games while spinning. The winning symbol is shown then disappears. Today I spun and lost 41 million coins betting 120 thousand a spin on rhino charge. I do love the choice of games but have to delete app so I do not continue to throw away good money. I would not recommend this app to anyone and it fact will speak against it when asked about the quality and payback..Meep112013Version: 4.56.0

ComplaintI’m frustrated with Heart of Vegas. I have been unable to contact someone to see if they’re having system problems. I have not been able to access all day and even lost all my free coins trying to log in. It is not a problem on my end as everything else on my phone is working fine. Further more I used to get 3000 to 4000 free coins and I was taken down to 300 for a couple weeks and am now up to a whopping 1500. This has always been my favorite but I’m definitely losing interest at this point! Help!! It gets even better I’ve put in 15 nicknames and they’re all taken and some have been really odd s sad o I can’t send anything negative!?!?!?.OgncaseVersion: 4.26

Addictive gameThis game is very addictive and I think you know it. Granted all gambling can be addictive. I have bought coins, but have found that whether the are free or bought, they go very quickly. Slots are tighter than in the casino. You said that you do this to give the casino experience. Keep in mind, if I win big in the casino I can spend that money on something else. Win big on this game, and I can only loose it to the game. Your cost for coins is more than other games. Your daily bonus wheel is also less. Loosen up. Award your purchasers once in a while. Your status awards are not worth it and you take that status away when the player doesn’t buy. I give your game one star at best..BdmndVersion: 4.66.0

Just read it. All up to you how you take it.I love it and everything but lately in the last few weeks every time their pop up comes up, I go to cancel and “x” it out. It goes straight to payment I don’t know if it’s a malfunction or what not. paid quite a bit unintentionally and you can’t get your money back. Im sitting there trying to hit cancel then, this part is on my fault for having my pay through the home button and finger print. And I’m trying to double hit the home button to shut the game off. All in all... guess it’s for the good I just delete this. This is hilarious.... all of their responses is contact support. You can’t ever get ahold of em. When you do... the line goes blank. Yea I’m good with the review and I’m done. I hope you enjoyed my money I donated..Keo622Version: 3.2.0

Buggy game and very stingy on coins & bonusesThe game tends to freeze a lot and sometimes it won’t even load. The daily bonus of 600,000 coins would be great if most slots were not 36,000 coins per bet or more. It lasts you about 5 minutes or even less because this game is so tight with bonuses and wins. Don’t ever buy coins in this game either. They will be gone in a second because even if you are spending top dollar the coin packages are horrible. Also, I’ve seen during bonuses the reels land on a high tear symbol and immediately change into a symbol that keeps you from winning. If you’re going to cheat, your programming should be better so we can’t see how your algorithms are set to pay out the lowest amounts possible..NickdisneyVersion: 4.57.0

Great Games Not So Great WinsI play Heart of Vegas because it has games that other slot apps don’t have that I want to play. However I have spent a lot of money in this app. I would say around $500 at least over the course of 5-6 months and I have never been over 15 million. I play a lot of other casino games with the same betting set up and have well over 100 million in wins. I switch the games up trying to win more but it seems like as soon as I make a purchase I may go up a little bit but no matter what I play it just keeps taking my money. I literally do better at the real casino then on this app. I would love to give it 5 stars because I have never had any other issues but I just find the winnings kind of ridiculous..Megan WilkinsVersion: 4.20.0

Fun Game but needs more payoutsI love the machines they have. The double your purchase is a waste of money. Have never spinned more than 2x. I realize they want to make money with coin purchases but paying out wins more often would sure be nice. I buy coins and even with minimum bet I'm lucky if I get to play 1/2 hour. It's fun but expensive if you like to play lots. I really cut down on my purchases because you never really win anything to keep playing for a while..BabyboyEthanVersion: 2.26

New to game and didn’t get purchase.So far not so bad. I enjoyed it until I spent 6.99 once conversion kicked in and never received my purchase. I won’t be buying nothing else here that’s for sure..Gordyn LyonsVersion: 4.20.1

AwesomeExcellent games , lots of fun, with big wins.DipsygypsyVersion: 2.26

Love itSo fun.Crave24Version: 2.26

Fun gameFun game.January baby 44Version: 4.12.0

Best games!Just love the games on this site!!.IsabrudoVersion: 4.1.0

GamblerGreat games.Gingle BellVersion: 5.12.0

So far so goodI like slots and this one is good so far.Padwan GartnerVersion: 2.26

Needs more bonus roundsI love playing the slots on this website. My only complaint with it, is that you don't get bonuses often. Especially on the Walking Dead slot machine. Customer support is awesome! If you have an issue, they get it resolved fairly quickly!.Snowberry71Version: 5.12.0

SlotsThe big wins are gone as soon as you increase your bet.KloplleVersion: 5.12.0

Awesome game choicesEnjoyable cheers.Ms ellie20Version: 5.12.0

You are the best slot game provider!!!I have so much fun to play your slot games~~~.YjandyoVersion: 5.12.0

ReviewGreat selection of games!.MickieblondVersion: 5.12.0

Good game but can’t play longI have purchased coins but they never last long. I get it they have to make money but the coins cost more then most games and never last long even on minimum betting.Driller235Version: 5.12.0

ReviewLove the game, very fair game. Nice wins.ReaperSidicateVersion: 5.12.0

Too muchYour coin buy is too much compared to other slot game coin purchase.Debbie.M.GVersion: 5.11.0

Big improvementHearts of Vegas has come a long ways in winning jackpots more frequently. THANKS.Stols1Version: 5.12.0

RewardsRewards are very hard to come by. You know what we need but refuse to give them. Getting a bit expensive to have fun. Time to look elsewhere I think..$)$$)$;$)$$)Version: 5.11.0

Heart of VegasLove all the games . Just like at the casinos!! BUT tell me why I can't play on this app. It just keeps on LOADING . It goes like that forever and will not open for me. What do I do for it to open. I have over 7million in the bank to play with. Well I finally got into some great bonus that now I'm able to play. Thank you. Love the games The app comes up that I get 20,000 coins but I never receive anything. How do I get my coins ???.Oldy MouldyVersion: 5.12.0

FunGreat fun.Mooserack123Version: 5.12.0

Great app but…The longer I play the slower the reel speed gets. To the point that I have to close the app and restart every 15 minutes. Slows down and lags to where the reels barely move. No updates or help from support. Other wise fun app..Druet013Version: 5.12.0

SpaceGet rid of older games to free up some space please..Rosco450Version: 5.12.0

Email pointsI can not receive my email bonus points. I have installed and uninstalled it twice. No luck Can any one help me.Knocker walkerVersion: 5.12.0

GishaEnjoyable and fun like the variety.CampaocaVersion: 5.12.0

Fun’s,otsGreat fun.JppqueenVersion: 5.12.0

I love playing this casino games 😀Hi! This casino keeps my mind busy and pass the time at my age😊.Luz_33Version: 5.11.0

GreatLove it.Gmok82Version: 5.11.0

Good games terrible coin giftsThere are a lot of great games but the three hourly coin collects are so low that it barely gives you enough coins to play two spins. Very stingy on free coins compared with other games and the amount of coins you get fir purchase price is completely ridiculous.TinascolieriVersion: 5.11.0

Fun!!!Fun game when you are winning! Just like being "there".SKF 55Version: 5.11.0

ReviewAbsolutely fun!.Bag1256Version: 5.11.0

CindyGreat game.Nova's GrandmaVersion: 5.11.0

GreatGreat.Jcjr21Version: 5.11.0

FortuneGood.IsniyesVersion: 5.11.0

ReviewToo many pop ups to start any game. Not enough bonuses or real worth while bonuses to get excited about.PapineauchickVersion: 5.11.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.10.0

Heart of Vegas - Casino Slots Negative Reviews

Stay awayThis app is fun. It has a great selection of slots to choose from. But this is how its going to go for you. Ive played with 4 different accounts and it went the same way every time. When you first start you are going to win a great deal. Its really fun and you hit bonuses often and the payout is great. After a while though you start to win less and it will eventually take all your coins. The free coins with this app are a joke. The worst thing you can do is buy coins. When you do you will win often again. And it will last a while. Then it will take everything quickly. Buy more coins and win again for a while. Then it happens. You buy coins and win for shorter periods of time. The more you buy the quicker it will take your coins. You will always get a period of winning each time you buy but that time grows shorter each time you buy. They will tell you it is set up to play like a real casino but who really wants real odds on a game they cant cash out. Also if you do play the bet max button is conveniently located next to the spin button. It is really easy to hit it and not know until your coins disappear in a couple spins..Tpb76Version: 4.50.0

Do not download this game!!!The creators of this app are very greedy. You start out with a decent amount of coins and it’s pretty fun to play all the awesome slot games they have available. Until you run out of coins and it becomes nearly impossible to ever get enough coins to even play. 20,000 coins every 2 hours? Seriously? That’s enough for 2 spins at minimum bet on most of the slots. It is very likely that you will lose on both spins and be stuck waiting 2 hours for another measly 20k. The coin packages available for purchase with real $$ are absolutely ridiculous. $2.99 for 150k coins?? Is that a joke? That’s enough for 15 spins at minimum bet if you’re lucky. Do not waste your time or money on this app. There are a few other casino games on the App Store that are much better than this one. If you people would fix this game and allow for bigger and more frequent payouts, along with lowering your prices and/or raising your coin amounts on your coin packages, I would be a lot more inclined to actually spend money on this game. You have a very poor business model in place and until that changes, I will not be using any of your products or services..AlexJ894Version: 3.15.0

Stay away! - UpdatedThis game just keeps getting greedier with each passing week. I've spent hundreds of dollars over the past few months and the number of coins I own always goes to zero in a few days. I play anywhere from minimum bet to lower "jackpot" bets. Unless you have unlimited funds, stay away from this "game". I was hoping Product Madness would change their ways over the last year. Unfortunately, I believe they have become more greedy. They have a very poor business model - rip off your customer until they leave for good. Case in point, the odds of getting a bonus round have lessened in my opinion, and when, by some miracle, you actually get a bonus round, you generally just barely break even. Playing their games is significantly worse than going to a casino. At least, you can “cash out” and leave from a casino. Product Madness will eventually drain you of all your coins. It is just a matter of time. Stay away from all Product Madness games. They will drain your bank account in no time and think nothing of it. It’s really too bad as they have the best games out there..Twade35Version: 3.10.0

Waste of time and space. Just another money hungry slot appI like how they have a few of my favorite slots I like to play but the amount of coins and wins are just too little! If you’re lucky you’ll probably get two/three bonus a month. Bets are also set big and the amount of coins you are able to collect are very little. I can only collect 20,000 coins every two three hours which isn’t even enough for one spin at my minimum bet 😑 Deleted the game because I been playing for a couple of months now and had not won more than 400k and I only won that once! Even after purchasing their coins with them guaranteeing me a win I don’t win 😡 There has also been a lot of time where I hit the bonus and they don’t give it to me! Plus they CHEATED me to! received an ad telling me to re-download their app and I’ll receive 10 million coins and they lied! I contacted them about the issue and why I cannot ever win on their slots and they didn’t bother to do anything and say that’s how their app work. Anyways I got blocked out for requesting a refund after I got upset about not winning even after they guaranteed me.Miss.UpdateSucksVersion: 4.17.0

Blocked for being honest.I have been playing this game/app for well over 7+ years, found it in my iTunes games and enjoyed just relaxing with it. Well fast forward to a few weeks ago, stand up awhile playing one of my favorite games they have; had some fun turned in for the evening. Next day went to collect, low and behold could not get into the game. Contact support was told I answered a survey “saying I did not invite people anymore because I did not want to be responsible for any one becoming addicted to gambling “ they took it to mean I was addicted to gambling and blocked me. I have been in control of my life for a very long time and I certainly know how not to let a game control my wallet “thank you” I simply got tired of inviting people to play and getting fussed at about losing their money. So I chose not to invite anyone to any of these apps anymore. So for being honest I get accused of having a gambling problem and blocked. Way to go with your assumption. People will play what they want I just don’t want the blame if it all goes bad. I know when to fold them very well..MEDINACVersion: 4.45.0

Delete this App Now!!!I got free spins on the Buffalo Diamond game. When my spins were completed, total coins won was approximately 36,000,000. Long story-short: The game glitched and did not credit my account. I contacted support and was told because I didn’t take a screenshot, I will only get 2,000,000. Seriously!!!? I’ve literally paid cash out of my bank account for coins on multiple occasions, and when I finally win a good amount of coins all by myself, I don’t even get credit to play them?!?? I won the coins fair and square!! Just because I didn’t think to take a screenshot is not my fault that your App is nothing but a huge glitch! If I knew that if you guys weren’t going to credit my account with my coins that I won, then obviously I would’ve took a picture. I will be uninstalling these apps that I have with you guys and also letting my friends know not to download. I am a very unsatisfied customer and I will be commenting and rating this App on playstore. Just FYI, If y’all want to keep running, I think you guys should treat your customers a little bit better than this!.Dissapointed customer12Version: 4.16.0

What a SCAM!!!The realism and variety of games is the only reason for the second star. I do feel bad for some of the players who talk about spending so much money on coins without the chance of even winning one penny of actual money. It’s a very dangerous app for someone with a gambling addiction because you can do it right from your phone, spend a fortune and be guaranteed to win NOTHING back. Please people remember that you’re playing for virtual money and let that guide your sensibility! Good luck to all!🥢Just wanted to write a quick update. I have to agree with a lot of the other reviews - after you play for a month or two and accumulate a nice bank roll the algorithm does change and no matter how carefully you bet you end up losing all of your coins. That’s why I deleted this app. I play a few other slot games (Scatter Slots, Wizard of Oz) and poker games. Hearts of Vegas is the only app that bankrupts you on a regular basis in the hopes that you’ll buy virtual coins. Please don’t do it, just delete this app..Boggle Queen GailVersion: 3.11.0

No fun anymoreLike all the other reviews are saying, this app has absolutely gone down hill. Been playing for 7 years and it is at it’s worst. I’m most mad at myself because in those years I had never made a purchase. But stupid me I fell for it and bought the guaranteed missing item for cosmic collection this last time. Got the 100 million grand prize plus had over a 100 million coins. But typical HOV I could not win and took all my coins back. Since that first purchase I now don’t get anything like watch ads for coins, watch ads for luxury chest, and all my favorite games don’t get bonuses like they did before the purchase. Now every thing comes up that I have to purchase if I want them. (Chest, coins, side game special stuff). And every time there is a side game of course you can’t win coins to even be able to play them. Or they make it so they are pretty much impossible to complete. I just wish they would listen to all the reviews and make the app fun again. So many unhappy players. 🥲.GlkeenerVersion: 5.6.0

Rip off centralStay far far away. While playing this game betting 300k on a slot I won a large amount of coins. 72 million or so. I continue to spin only to notice that my coins of which I had around 112 million shrink in a few spins to around 42 million. I looked over and noticed my bet had changed. Since I never moved my finger from the spin button I know I didn’t change my bet. This was the second time that this happened. The first time I blamed myself thinking that I may have inadvertently changed my bet but this time I knew for a fact that I had not. I put in a complaint with customer service only to be told the error was mine and I had to have hit the max bet button and I was responsible for any bets in the game as per their rules. It’s all just a ploy to get you to buy coins. You win big they change you small bet to large one and before you notice it your coins are gone. Then they hope you’ll purchase coins to keep playing. Not me. I deleted the game all together. Too many other options. So long rip off artist..Lavic8Version: 3.22.0

Bad experience for meThere are some fun games on this app but you never win. You are given 2,000,000 to begin with. I won up to 6,000,000, then within minutes lost all my money. I only bet the minimum amount. Everyday for three days I was given a very small amount to play with and everyday within three or four spins I was out of money. Again, I was just betting the minimum. They just want you to buy chips. I’ll be deleting this app. There are better slot games out there. I don’t give bad reviews very often. I usually feel that there’s something good about most things. Not this time. Sorry, maybe others will have a better experience, mine was terrible. Reading through the reviews, I noticed that most people mirrored my point of view. After reading so many negative reviews I wondering how the app rating is 4.6. Some people gave a 5 star review but upon reading what they wrote, they meant to give 1 Star. I’d be careful before downloading this app and taking up space on your iPhones, iPads etc..JanetLrodriVersion: 4.60.0

Never get bonusesI love the game truly!! There are so many neat games on here!! I have paid quite a few times for the .99 cent promo.. but it just seems that you never get bonuses and it takes sooooo long to accumulate money to spend!!! I’m at bonus of 30,000 every 2 hours..when others are like ok here’s a 100,000 with an hourly bonus.. to wait 2 hours for 30,000? I would play more but it never pays... I bounce back and forth from Cashman to Heart of Vegas.. Cashman pays more frequently and bonuses are more often.. sad cause I like this game but tired of the disappointment... Sorry guys..adding on now!!! Got a response from them!!! They were nice and said well go to our Facebook page and receive these “free” coins.. ha not free.. it was a link to be required to pick 3 different web sites to pick from to sign up for junk mail among other things... do these “simple” steps!! Asked me everything that pertains to me personally.. age, medical history, family medical history, credit score, you name it.. sad to say but... goodbye Heart of Vegas!!!.Amanda252930Version: 3.10.0

Disappearing CreditsI’ve always liked this casino because of the games it offers, although it is a fairly expensive place to play for a free casino, and the amount of money I’ve spent on credits would probably be proof of that. On August 11th I was quitting and going to bed when I decided to collect my Bingo balls on one of the little side games they offer regularly. The screen went white and threw me out. A few minutes later I logged back in and was asked to agree to terms and service, which I did, assuming there was some sort of update. Once I did that it was like they deleted my existing account with 82 million credits and started me over at 2,250 million credits and beginner status. I had recently paid $100 for 105 million credits so it’s kind of a big deal that these credits just disappeared. I submitted a request for help the following morning and to date have heard nothing back. Not happy about the glitch and not happy about the lack of response..TessisanVersion: 4.38.0

Nonexistent bonusesBonuses are almost nonexistent. Started with 300 million, only two small bonus wins. Double Down Casino offers better odds. I love playing your game. However, I am unable to sign in to the game hub. I have requested support several times. I even deleted my app and reloaded it, as instructed by your support team. Have sent screenshots, provided confirmation on my browser/software being updated. Mac and iPhone were restarted after updates, happened last week. I only have your app open when playing. I don’t let my battery go below 80% charged. Sent another support message today after reloading app. Trying to find out how to access game hub on my iPhone. Response to me was to go through the menu in left hand corner. There is no menu on the iPhone app. I’m not happy at all, especially not being able to take advantage of all bonus..No Bunnies HereVersion: 5.9.0

Games repeatedly malfunction and customer service is no helpThis the only slot app I play where the games malfunction, and it always seems to happen during bonus rounds. Sometimes the screen will lock up during a bonus round and won’t let you complete the bonus. It often happens in a bonus round where you are getting a big win. At other times, it will subtract the size of your bet from your balance every time it spins during the bonus round. Spins during a BONUS ROUNDS should be FREE spins. I have had their games malfunction multiple times, and despite taking screen shots illustrating what is happening, their Customer Service ignores that evidence, sends you a screenshot of some table they have and refuse to compensate you for problems with their games. I NEVER HAVE THESE TYPES OF PROBLEMS WITH 3 OTHER SLOT APPS I PLAY ON. This is an expensive slot app to play to have such poor customer service when their games malfunction during bonuses..Frustated with facebookVersion: 4.51.0

Gamblers Beware!I’ve played the app for years and spent God knows how much . Once you buy coins it plays tighter trying to get as much cash off you as they can. They bank on the gamblers emotion of winning. I actually caught them in their scam. I was playing a game and every bonus I picked the same way. All the numbers ended up being the same every-time . What’s the odds of nine choices being the same outcome 8 times in a row. Reveling all the big wins out of reach lined up the very same way. For random that is odd huh ? Lol. Their customer service is a joke . It’s a pre scripted response . They won’t answer my questions when I called them on the game giving the same results. I’ve never had that happen on a real slot machine in the 10 years I’ve been gambling . Play free all ya want . Don’t give them money or you will be the next me trying to warn people this app is tighter than a real casino and rigged way worse as well..Devildog2224Version: 4.20.1

The PatsyDoesn't always give back, don't mind losing but sometimes I go down to nothing after I used up millions. Not the greatest in winnings but I like the games. No always happy! Doesn't give many hits, a few times I played high and got nothing. My other slots pay better. I'm ready to delete this games its no fun. Like the games but don't like the pay outs my other games pay better. This game gives a little and takes alot☹️. I'm back, miss the slot games . The jackpots are a little better,now I can play longer. I hope it keeps giving back👍😍. One of the worst casino games I've played. I wouldn't use my real money because this game takes millions and gives close to nothing back. I like the games but doesn't pay back like other games do. Please get better or its goodbye! First time I got extra coins for playing. Great I can't wait to see if it keeps improving. I like the game, just have to wait to build up coins. I finally won some coins, it's hard to build up coins to keep on playing. I like the games but can't build up coins. Don't play as much as I like to. This app is terrible .👎👎. Did not get better, it's gotten worse! It won't stay on long enough to play. Please fix it. I'm going to delete this game soon. I use to love this game but every download is making it harder and harder to play. It keeps going off and I can't get my winnings. It's so bad!.Patsy121Version: 4.16.0

Too Many IssuesI can’t believe how tight your slots are! You have great slots but they are so tight that you do nothing but lose. Your payout rate has got to be the worst. Why do you do this? Do you expect me to believe that this is all random? I’m not that gullible and know that the payout rates can be set how ever you want them to work. Loosen up, it’s not like you’re paying out any real money. I still feel the same. When are you going to start treating your paying customers like people instead of just big deep pockets that you can ripoff daily. The longer a person plays the less they will win, until all that they are doing is just not having any fun. You force the player to play huge amounts of coins to deplete their funds so that they must buy more coins if they want to play. Even a big win is quickly lost because no matter what games are played now, they will all be losers..Wanting starsVersion: 4.67.0

You’re too cheap & tight!!I do love your games, but why do you only give so little to your players? Most online casino games give 250,000 or more every hour or 2. You give 10,000 maybe a little more. When you feel like it you give 75k or maybe 100k. I know you say it’s the same luck as other casinos...no it’s not! I can buy millions & lose it in 5 min. And why are you so expensive?? Why don’t you visit other sites like Goldfish & DoubleDown where they value their players? You can learn from them! I deleted Cashman Casino which is your product because when the lightening freezes, which was all the time, your Product Madness customer service thinks I’m lying & they don’t reimburse me. Get them more training!! I’m about ready to delete HOV, too; it’s also my fault for keeping it. Also, if you don’t play in a day, you punish by not giving chips...’not yet achieved.’ Cheap & greedy! Change your ways!! Be more likeable! That’s my feedback!!.Laling716Version: 3.11.0

So sad that you’re so greedy.Well I am almost ready to hit delete with this game. The person who wrote “Fun games, greedy developer” said exactly what I feel. My daily coins on the daily wheel will be 5000 or 8000. The game I love to play is Polynesian pearl. The first bet is 10,000 and then jumps up to 50,000 just for one spin. I have to wait all day just to collect enough coins and then spin only a few times before I’m out of coins. You suggest logging on with Facebook and collecting coins but what happens after you go through those. Then you’re back to the same small amounts on the daily wheel. Ridiculous! I do play Jackpot Party HD. They give you a daily wheel plus a 5000 bonus every hour and if you watch free videos they give you an extra 200,000 coins for each one you watch. I do this often and get to play their games for quite a while. So sad that you are so greedy. Why?.Drhs67Version: 3.4.0

Awful customer serviceI have been playing this game for years... and of course for the first time I was playing money dragons and the grand jackpot came up on my bonus... and when it came time to pay out the screen froze... so of course I never received the win coming to me... I contacted the customer service for help and they replied how they would love to help me and could I supply them with all the details.. so I did I even supplied them a screen shot of my win and then I received some generic reply on how to avoid my screen from freezing... I had only been playing the game for maybe 5 minutes when this happen... I have never had any trouble with my game in all the years I’ve been playing... so to me this is a bunch of bs that the one time I have a win over $200,000,000 coming to me the game freezes and doesn’t give me the win... I wouldn’t give this app a dime of your money cuz I know I never will again!.JaalllaVersion: 4.8.0

I'm Deleting it!I've been with them for about 4 years. Got frustrated and about to delete it just as soon as I get rid of the rest of my chips. The site is designed for people who doesn't mind buying chips. It's very hard to win and you have to lose millions (and I mean a lot!) to level up. I lost like 70 million betting 450k in no time trying to win and I was only level 22 I was shocked that I finally leveled to 23 after losing millions. Once I lost 50 million and I that's when I realized I wasn't leveling up like I do on other sites. Why? Because the site wants you to spend money to buy chips. Their bonus wheel is also set up poorly. Your lucky if you can land the bigger amounts because it seem to be designed against you! I've never bought chips from them so I don't lose nothing when I leave which is what I intend to do. There are so many other sites to play that doesn't design their games stacked against you!.KenodivahVersion: 3.2.0

Big DaddyIt should be illegal they way these casino games rip people off. You download the app, get free credits and win for a day then the app takes it all back. Take screenshots and watch the same repetitive icons come up all the time. This is not a game, it’s a program designed to make money for the developers. Then come the “buy chips adds”, why should I buy chips on a game that says “free game”? Then they tell you everyone has different luck but the same thing happens to everyone. BTW; your chips are way overpriced and if by some odd coincidence I should win, you don’t pay me back in cash. STOP SUPPORTING THESE RIP OFF APPS PEOPLE!!!!!!! I’m reporting this app to the better business bureau, I contacted there customer support only to get some moron tell me that the games are designed with a random icon generator. He honestly expected me to believe this load of donkey dung. These people will lie and they don’t care if you have a complaint. You’ll be told, “it’s your fault you lost”. Because if you didn’t play you wouldn’t lose. I reported them to the better business bureau, there already being investigated. They get many compliments on these ripoff games. I’m sure it will be there downfall by advertising it’s a “free” game . Just take screenshots and video of the game play, you’ll see the icons repetitive action. DONT WASTE YOUR HARD EARNED CASH HERE!!!!.Lost again big surpriseVersion: 3.1.5

All the same complaints…Yet nothing changes. I’ve come to the conclusion these people do not care if they rob you blind. Maybe if everyone deletes their app, they will do something but I doubt it. Greed is bigger than being real and being a good human being is harder than being an evil one. Developers, I’ve been with this casino for over five years and all I do is contribute to your bank account so how about you all share some of the wealth with those who have put you at the top. Maybe you can give bigger bonuses or allow players to play for longer than two minutes. It shocks me you’re still at a 4 star because what I’ve seen, you should be a ONE. I don’t want to leave but unless something changes, I’ll be forced to find another casino. And please don’t say you hate to see me go and good luck because that just makes you look inhumane..KarenBrown1968Version: 4.64.0

It’s all about the money...for themAll these games are designed that you purchase there packs, gold, coins, whatever... but some actually give good daily bonuses. This one does not. Being that the most you can get on there wheel is 250k that is typically 25 spins. But it’s not often you get 250k. Usually probably 50k avg. (5 spins) and then their two hour bonus is about the same. It maybe 30k. Well when the spins on most slots are 10k a spin. Catch my drift. It’s ridiculous and not worth the time. “They say, product madness” that is. They say “they want it to be like a real casino, well being the gambler I may, I can do better at the real Casino over these games. Lol this wasn’t about the game play though that’s a whole other review. This was about the bonus’s. Very little when it cost’s a lot to play. Peace out. I gotta go delete some apps. Happy holidays. Don’t waste it on these greedy fools..R0X the one and onlyVersion: 3.2.0

Was goodUntil you don't buy anything and then they just take coins. Then they build you back up and if you don't buy anything down you go again and sometimes they keep you down for a long time. Frustrating and a waste of time. About time to delete this app. They are worse than a real casino. Reading the reviews I’m not sure how they can be rated so high. Looks like we all complain about the same thing. Have 2 other casino apps and they make this one look very bad when it comes to payouts and free chips. I’ll treat this app like a real casino. Don’t payout, don’t come back! Waste of your time and money! I can’t believe anybody actually spends money on any game that all you get is coins to waste with no return. Go to a real casino with your money. You may lose your money but at least you have a chance at walking out with real cash for your investment!.AVMan2Version: 4.19.0

Pure dissatisfactionI believe that everyone gets the same response word for word so the developers must have made an automatic response system based off key words You developers really need to reevaluate the way you've made the game. First you must get rid of the $30,000 coins that accumulate after waiting 3hours and increase it to at least 300,000 because waiting 3hrs only to be able to spin 3 times or less because majority of the games start at $10,000 bet is ridiculous and not worth the wait. Second increase the wheel bonus get rid of the low figures like the 5,000 or $10,000 I mean really if I have to wait 3hours for a measly $30,000 coins it's complete and utter stupidity to wait a day a whopping 24hours to only receive $5,000 coins!!!! Come on .... fix these issues already!!!.NINTENDO NES GAMER BABYVersion: 5.2.1

Why do I even botherYour payouts are crap and I’ll know what you will say there the same as the casino but unless you are paying me money back you are just ripping people off. You daily bonus don’t cover most games so with in a few spins your done unless you wait FOREVER to get enough then that’s still gone with in mins. Then you send email offers saying hey come back will give you 5 mil only to do it and nothing and then I say hey this didn’t work oh well those are limited time really 10 mins is limited hmmm just like winning on your game must be limited to. I swear I don’t know who these people are that are winning but pretty sure there bots. This is the last time I ever put you app on my phone and hopefully who ever reads this delete this app and go to a real casino where you can win real money and not spend 30 bucks on digital coins that are worth a fart in the wind..BsslotsVersion: 4.5.0

SCAM!The sole purpose of this game’s creators is to o con people into buying more coins. Hey, I bought into it and did it all my own free will. I have no one to blame but myself! You buy 1,000,000 coins and bet the minimum 25,000 coins and within literally 5 to 10 minutes all the coins are gone! BUT NO MORE! I’m done! This game is far worse than a real casino. At least in a real casino you have a chance of winning and you get something for your money! With the Heart of Vegas app, all you do is spend your real money and if you’re lucky, you get to play for 10 minutes. The least you developers can do is give your customers a little more time before you take their money. In this case, greed is not good! I’ll stick with a real casino where at least I have a chance of walking away a winner. Enjoy your laurels. I know in your place, I couldn’t!.Hydro HeadVersion: 5.6.0

Not enough credits given on hourly bonusI used to love this game. It’s fun when you win big immediately (which RARELY happens)but the hourly bonus is so tiny that you can only spin a couple times before your done? Buying credits would be ok if you could purchase a decent amount for the money. Other apps give you way more credits for less. If you’re going to spend money on a game do NOT play this app. I recommend jackpot party. Way more bang for your buck. If you don’t mind waiting to play a game once a day after accumulating credits throughout the day the. This is the game for you! Lol. So in order to get a decent time to play you have to collect bonuses all day long before you can actually play. And that’s gone in just a couple minutes. Where is the fun in that? I play these games in real casinos and do way better in real life lol. I’m so disappointed in this game.JoMelonsVersion: 3.5.0

ATTENTION ATTENTION voleurs thievesJ’ai des achats qui m’ont été chargé en double sinon en triple. De plus je suis chargé pour des achats que je n’ai pas fait..BiberiVersion: 2.26

I’ve played for a yearI don’t know what is going on but payout this past month has atrocious. I know someone will respond and say these do not differ from slots in Casino, but NONE of the machines are paying lately..Pacer77Version: 4.18.0

Complète wasteDon’t even bother with this app. The games are authentic, however, the “payout” is a joke, free games are minimal and if you finally get some, the return is practically nothing. The lightening link games are my favourite but I’ve rolled upwards of 200 times in one game and never got the bonus or feature. I’ve paid to buy coins, which are ridiculously overpriced especially with the conversion. And still nothing. I’ve honestly had more luck at the real casinos..Sammy51Version: 4.48.0

This is the worst app everThis is the only app where The max spin button is Very close to a spin button. So you bet max even if you don’t want to. I lost just by mistakenly touching max button. And I buy chips!!! Being a winner of some kind of tournament means you get 6k when 10 k is a min bet on all their games. It’s not only a ripoff but it’s also very disrespectful to it’s players..Johnjohn2828Version: 4.35.0

Heart of laughsThis app is a joke. It’s just a money grab you try and have some fun playing free slots and this one just takes,takes, takes. Never pays anything big and has way to many pop ups to buy coins. I’m done with it. Too bad because they do have the best games but just a set up to buy coins..Jacko2925Version: 4.35.0

What a waste of data!!!Too bad there is no negative stars. Do not know who is giving all the high stars as the bonuses and wins are very few and far between. Some games I have played and played and receive no bonuses. When I have purchased coins they were gone in minutes. Save your time and money. This site is very frustrating..DonewithloservilleVersion: 4.33.0

Rip off appI had accumulated over 500,000,000 points over a few years and then suddenly they were gone. NOT impressed..SmarrosVersion: 4.31.0

MamaDon’t tell them you spend too much money on coins because then they BLOCK you. Absolutely the worst experience!! Don’t waste your time downloading this app....Kathy farVersion: 4.31.0

RatingsNot enough winnings. 8,000,00 and no free games.Lynnsie503Version: 4.29.0

Way too expensive to playThe cost of credits is outrageous- save your money.FiifjVersion: 4.25

Terrible serviceWhat can I say ???? An awful experience, terrible game play and zero response from the admin.... also very few bonuses or next to no bonuses during game play.GlossylibrosVersion: 4.24

UselessThis is the worst of all slots.Ianhen04Version: 4.21

MediocreNot the best slots..JayceeRFrostVersion: 5.12.0

Poor payoutsI play for hours and rarely win anything. Shame on you. Others have told me about your games….the more you play the less you win. It’s true..Theresa KissickVersion: 5.11.0

Return bonusHave collected daily bonus for 54 days straight and have not been able to collect the return bonus and bonus spins are non existent..Nonalinda5Version: 5.11.0

A waste of moneyVery few wins and small payouts — don’t waste your money on this site.Klip642Version: 5.11.0

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