Heart Of Vegas - Casino Slots Customer Service

Heart of Vegas - Casino Slots Positive Reviews

Almost perfectI have been totally into the games on my app since I downloaded it. I’d say to anybody just starting to play there’s all sorts of little specially events on there or different ways you can score more coins to play on the slots, well, make sure you pay attention when it’s guiding you through each area because you can really win a lot of coins just because you’re playing the slots and your accumulating treasure for one game or hearts for another or fruit for another. Some of the games it’s kind of odd I found like maybe three of the slots do not pay like at all. I love it when they have the deals going on so I get more coins for the dollar 99cents or the $2.99. I spend. It’s really cheap. And I get my fill on playing the slots, and I’m not spending half my paycheck at the casino in real life, with just as much fun. And of course, I always want more coins for free who doesn’t. But I am grateful for the ones I do get. Thanks and keep up the great work..JoyC42Version: 5.19.2

Wins too infrequent and most often too smallHearts of Vegas has many many games, giving people options which is good although there are much too many and I end up playing only 2 to 3 on average. In some of the special items like the cosmic collection or whatever they’re called each time where you can end up with a grand prize, after getting many chests all the news etc. I have been playing this game for quite some time and have had only one chest to still find, and yet more than a month has gone by and I have not gotten that last chest, which would give me $1 billion bonus. I find they work many different avenues to get you to purchase frequently and all too infrequently award you reasonable points so as to not have to spend hundreds and hundreds often thousands and thousands to continue to play at any reasonable rate or frequency. in some of the games there are times where the bonus that gives you dollars is changed before it goes into the bonus round, and those changes are to a lower dollar amount. Which I find to be completely on ethical and unfair! Thank you for the opportunity to write a fair and honest review, Disappointed player.DebisnotinVersion: 5.1.1

Too many winners pop upHOV is consistently change the programming to better visually attractive graphics but the every second winners pop ups are distracting from players actually in session of playing there games. It’s annoying! The winners banners in the past where in banner display layered. I get show all the winners hopefully real people are actually winning. I find in the last few years of playing this site. It’s extremely hard to win. This site is ran with only intentions to make more and more money everyday. HOV eliminates the friend bonus because players were able to get a few million coins from friends. HOV isn’t American ran company its overseas company. Tech support on any weekend is impossible because they are closed on the weekends. They have information bots to do common asked questions answered through bot AI system. I no longer spend any money on this site because the dollar to coin transactions are always less than the dollar like get 2.5 mil coins for 4.99. All I can say to players don’t waste your hard earned money on a site that is so driven to taking it with little exchange..Zeus7919Version: 5.25.0

DeblI 100% agree with (debisnotin) and with (not so lucky Liz) they have nailed my exact thoughts! You can buy and buy and Heart of Vegas is the only ones receiving anything and you are not considered a valued player because you will not receive anything in return for your money. This way they can keep you paying! Beware! I have had issues and contacted VIP several times and told, “Great let me turn this over to the team”! 20 minutes later you get a reply saying, “ this conversation has ended”! Real good support! Not! I’m pretty sure no one is on staff through the weekend because you never receive anything worthwhile to play with and therefore you just keep buying small packages of coins which has been a total waste for me! I’m getting more and more frustrated with them and see that they have no morals or value you as a paying customer! It’s a shame because I do like there games and I know that I can’t always win but truthfully when I have bought coins from Heart of Vegas I only win very small amounts and rarely ever see a bonus come up and my coins are gone within minutes..DebylalVersion: 5.8.0

BEWARE!This game app just wants your money!!!!!! Few wins, bonuses are so hard to get, and if you are lucky enough to win they’ll eat up your winnings so fast. The “extra” apps within this game are too hard to achieve. You get close but if you only need one more to win you never get it. I currently an 1 away in several and have stayed that way for weeks and I play almost all day. STAY AWAY!!!! I finally decided to try this game again after deleting it for the above reasons in my above review from awhile ago. Nothing has changed….you hit big then don’t ever see a big bonus again until all your money is gone. As an added way to earn coins is in COLLECTIONS of chests. After you collect a lot of chests and then get to needing only a few more to get the higher payout of coins you never see a new chest again….all you receive is STARS no chests. STAY AWAY from this game bc it only eats up all your coins no matter how big a purchase in coins you make.T384Version: 5.24.0

Love love love it!Exciting and thrilling. The reels can get real tight sometimes, but mix it up with different games and it's a blast!! Add more 4 reel games and sticky wilds game. I've paid plenty to this game and would like the opportunity to play more when I don't have to pay and can actually win daily bonuses that actually give you a chance to hit some bonuses. If I don't pay, I have to play for weeks for only like a couple minutes at a time cause it's so hard to even make enough coins to enjoy the game for a while. Bigger daily bonus please. But I love this game even though some of the games are ALWAYS losers. Mix it up get rid of some like Shaman and Nutcracker and add more like More Chili, More Hearts and Miss Kitty. I'm done paying for chips for now. But I'll keep playing with the little daily bonuses hoping to win..WayraddadVersion: 4.2.0

Not sure how it has 41/2 starsI have had this game for quite sometime. While I realize that it takes me awhile to build up coins to really enjoy the slots it has some inherent problem. In your side bonus games it is not set up to randomly give out the high payouts. As an example I have been playing the carnival bonus and as I use the tickets to say pop balloons, in all the time I have played it have not one gotten a high dollar amount. It will show the big money I have missed but never get. This means it is set up this way to never payout. You would think with 3 darts I would at one point get a high coin amount at least once out of the three times I throw the dart. It has never happened which leads me to believe you purposely pay out the lower amounts to entice me to buy more coins. What is the sense in downloading a “free” game if you are not going to make it an even playing field. The only reason I keep the app is because it has slots I enjoy at real time casinos..ChiefusnVersion: 4.18.0

Good game selectionsThey have a good selection of real casino slots. The 3 stars is mostly for how tight the games can get. You can literally spend a ton of money and if it’s a day that the games are tight, it doesn’t matter how much you spend, you will not enjoy the money you paid for a little entertainment. It’s not uncommon to go 10-15 spins without a line hit. It is also not uncommon to not get a single feature on any games. The bonus spins at the moment do not payout more than 10x your bet and the games with the multiple jackpots seem to only be hit by guest accounts or the same accounts over and over again. The coin packages could use a little bump also. Compared to Cashman casino or lighting link casino, heart of Vegas always has the least value to real money when purchasing coins. Loosen the games up a bit. You’re not giving any real prizes back so why be so unbalanced when it comes to chip vs real money?.ToxicxXcandyVersion: 5.18.0

Mixed reviewsAlthough this is one of the best slots apps, there are frequent technical issues. I contacted them about freezings, followed all the recommendations (deleted and reinstalled the app; closed out all others running in background; etc). But I think I figured out a cause: I’m impatient to finish the features, such as hold and spin or free spins. And I usually hit the STOP button. Every time I did it, the game froze and on reopening it, the winnings were gone. So today I decided to let the game run through adding the winnings into the WIN box. Sure enough, the winnings were added to my total. Tech support has not reinstated my losses due to freezing. Not sure if they even can. Maybe I will follow up again, even though I did everything they asked, including sending screenshots. The app has added a few extra features, such as box collecting. Fun but completely unpredictable when you get a box. Not unlike other slots games with extra features, like Jackpot Party. One more thing: The “hourly “ (actually every three hours)free coins are only 30,000. Not much considering most bets are over 50K. The answer is that this app targets Facebook users, and I don’t do Facebook. But those users get 1 million coins when they sign in! The rest of us are nickel and dimed. If you treat this app with kid gloves, it can be fun. Just don’t put a lot of time or money into it..ScartownerVersion: 4.9.0

Heart of VegasLove the games, lots of fun. One problem has not been resolved as yet. Has anyone else had a problem when purchasing coins, and spinning the bonus wheel and getting 2x, but never receiving the extra coins. I believe they are working on this, but has not been resolved yet! I hope they will add the 110,000,000 to my balance soon! Thanks Like the games on Heart of Vegas! Have purchased coins many times, but do not care if I can play a while on these coins, which I have been recently! Had a problem while on vacation and the hotel had a lousy Internet which went down. I had received (and it came up on my winnings) and then disappeared from my total! Otherwise, these are my favorite games. Love them Still one of my favorite games!.Frog slotsVersion: 5.25.0

Poor EngineeringUnbelievable once again I get back to play and somehow I hit the Spin Button with maybe a slight hair against the MAX Play Credit Button and all credits mostly gone!? Who ever Poor idea to put the MAX Credit SPIN Button next to the Spin All Button is Just a Software Design Dream to Drain all your Customers of Hard Earned $$. Shame on you People….All that has to be done is switch it to the other side where then u can place a max Bet along w/ your other Coins!!?? Pretty Simple Construction Engineering if u want to Keep some Customers out there?? I’m gone from this Money Sucking game in the meantime. Have Fun out there!? Let me know how many times this has Happened to you with this Game...Would love to Hear? Please!.SteveeB.Version: 5.23.0

Purchasing creditsI used to play at this casino a lot. Recently I made a purchase and was disappointed with lousy payouts and how quickly I would lose it all. I gave some negative feedback indicating my frustration and was pleasantly surprised after my next purchase to get several days of play with decent wins. But I see it’s back to normal. Only a couple hours of play on last two purchases. I have found a new site where I can play much longer on smaller purchases. I don’t like the slots as much as I do yours, but the graphics are good and the jackpots are much better. I will continue to play your site with free chips but no more purchases until I see positive results..Jim.wallick1Version: 4.60.0

Heart of Vegas reviewI love the games on Heart of Vegas; however, I am elderly and sometimes a bit shaky and spin button and Max Bet button are very close. There have been many times that I have lost many millions of points because I inadvertently hit the wrong button. It is so frustrating because this is my main activity during the day and I don’t have the money to buy more “coins”. I just read “rip off central,” review and believe the same thing has been happening to me. They told that person to get in touch with customer service. I have done that many times and nothing happens. I believe the spin button and the max bet button are purposely set so close together..I dontbelieveyouVersion: 5.23.0

Heart of VegasYour price have gone up to purchase coins. It’s not like people are receiving cash back And when you do purchase coins you make sure the purchase is spent without receiving any bonus within the game’s played. When the total bundle isn’t received. There is no way of getting a return of what you have not received. There are no actual people to talk to when you are trying to get help. I have erased the game twice, but I enjoy playing it. The game does cheat you out of coins. I use it as entertainment, but I’m seriously going to stick to my guns the next time I delete it. The provider does not have to be so harsh regarding rewards when you the only person receiving cash. Yes, I know you provide entertainment, ? You think?????.DonnadamoneVersion: 5.15.0

Heart of VegasWhile waiting for the update to complete I read some previous reviews and was surprised to find that others feel the same as Ido about this app. The coin package are outrageously priced compared to other apps and other Aristocrat apps. The reward bonuses are a joke hardly covers the minimum bets on most of the games. The game payout returns are awful out of all of the games I play this is the only one that requires multiple coin purchases for me to continue playing. I spent as much money on this app as I did in the real casino last year with no chance of getting it back. Also we’re bombarded with purchase pop ups which are very annoying. The games are fun but the money making aspect isn’t and takes advantage of retired people like me that like playing as an enjoyable pastime. Please as a courtesy to your loyal patrons rectify this issue..Dissapointed Gamer TooVersion: 4.2.0

Don’t win if you don’t payMost of the reviews hit the nail in the head. They say there payouts are completely random. However I always hit bonuses when I have made a purchase recently. For a while when I would click on he collect button for chips for returning it would give me 90k that mysteriously dropped to 30k when I stopped purchasing coins. The daily prize wheel is a joke. Minimum bets are stupidly high. There are a lot of other slot apps out there that don’t make you pay to win. Enjoy the games they have hear. But seems to be poorly operated and is not set on a chance algorithm. They claim payouts are “same as the games would be in a casino”. Not any casino that wants people to come back!.BillbrokeVersion: 3.6.5

Can’t stop playing this game!!! I love it!!!!!This game is so much fun. I can’t literally stop playing it. I catch myself going on it all day long to collect the bonus every so often just so I can build up my coins. I’ve even got my mother and sisters and plenty of other people hooked onto playing this game and they can’t stop playing it either. So many different slots to play for all different types of amounts. But the only thing I would recommend is (they do give bonus coins) but should give a little more for other reasons and for in the allotted time span for free coins. Keep up the GREAT work with updates and everything else. Doing a terrific job!!!!! Thanks for all the time I can kill playing this..Pal PillieVersion: 3.4.0

I WAS having fun..........untilAt first I really enjoyed the game. Several times it took all my chips. I reported the problem with no response from the company. After the loss of your winnings (which always happens no matter the device) if you continue to try to play eventually you can longer win anything. Ever. This is because they want you to buy their coins. Which I stupidly did. Never again. Because even if you make a purchase they make it impossible to win. It’s really a shame because I enjoyed the games and it would have given me incentive to spend real money on the actual casino version of the game. Instead it has turned me off completely. Just go to the casino and don’t play any of the games in this app as protest..CmhiaasVersion: 4.28.1

Holy Pop UpsOverall I enjoy the game. There are a few things that really bother me. First, the amount of pop ups that appear when you first open the app is very annoying. Latest I counted was 9! If you try to collect the coins before you close out all the pop ups it will glitch and not award anything. Secondly, the games don’t pay well or often. Third, I wish they would add more Dragon Link and Lightening Link games like the real casinos do. Lastly, the chest games where you collect items NEVER let you collect ALL the items. After a certain amount they just don’t exist. I feels they want you to buy more chests for a “missing item” because they know you’ll never complete it without it. Overall it’s fun, just hoping for more wins and way less pop ups..Mini girl 28Version: 5.21.0

Poor paybackI realize that casino games are not made to be played without buying coin packages, but this app is totally high priced with little to no wins. Any earnings are quickly taken back and the bonus wheel is no bonus. Every time I have money in my ITunes I only win like 1000 or 5000. The app also glitches on most games while spinning. The winning symbol is shown then disappears. Today I spun and lost 41 million coins betting 120 thousand a spin on rhino charge. I do love the choice of games but have to delete app so I do not continue to throw away good money. I would not recommend this app to anyone and it fact will speak against it when asked about the quality and payback..Meep112013Version: 4.56.0

ComplaintI’m frustrated with Heart of Vegas. I have been unable to contact someone to see if they’re having system problems. I have not been able to access all day and even lost all my free coins trying to log in. It is not a problem on my end as everything else on my phone is working fine. Further more I used to get 3000 to 4000 free coins and I was taken down to 300 for a couple weeks and am now up to a whopping 1500. This has always been my favorite but I’m definitely losing interest at this point! Help!! It gets even better I’ve put in 15 nicknames and they’re all taken and some have been really odd s sad o I can’t send anything negative!?!?!?.OgncaseVersion: 4.26

Addictive gameThis game is very addictive and I think you know it. Granted all gambling can be addictive. I have bought coins, but have found that whether the are free or bought, they go very quickly. Slots are tighter than in the casino. You said that you do this to give the casino experience. Keep in mind, if I win big in the casino I can spend that money on something else. Win big on this game, and I can only loose it to the game. Your cost for coins is more than other games. Your daily bonus wheel is also less. Loosen up. Award your purchasers once in a while. Your status awards are not worth it and you take that status away when the player doesn’t buy. I give your game one star at best..BdmndVersion: 4.66.0

Liz rating your games. I would like to win the grand once in a whileI enjoy your games but you loose your winnings as soon as you win them. The prize games take to long to win and you never reach the jackpot. Also I play everyday for years and I still haven’t even reached bronze level. Also as long as you are playing a low amount you win something but if you raise the bet you stop winning. After years of playing I have won the grand prize once. You must allow people to win big if you want them to continue playing. Dispute that I do enjoy playing and have been playin your slots for 8-10 years. I would like to win the grand prize once in a while..IssitishVersion: 5.21.0

Just read it. All up to you how you take it.I love it and everything but lately in the last few weeks every time their pop up comes up, I go to cancel and “x” it out. It goes straight to payment I don’t know if it’s a malfunction or what not. paid quite a bit unintentionally and you can’t get your money back. Im sitting there trying to hit cancel then, this part is on my fault for having my pay through the home button and finger print. And I’m trying to double hit the home button to shut the game off. All in all... guess it’s for the good I just delete this. This is hilarious.... all of their responses is contact support. You can’t ever get ahold of em. When you do... the line goes blank. Yea I’m good with the review and I’m done. I hope you enjoyed my money I donated..Keo622Version: 3.2.0

Fun Game but needs more payoutsI love the machines they have. The double your purchase is a waste of money. Have never spinned more than 2x. I realize they want to make money with coin purchases but paying out wins more often would sure be nice. I buy coins and even with minimum bet I'm lucky if I get to play 1/2 hour. It's fun but expensive if you like to play lots. I really cut down on my purchases because you never really win anything to keep playing for a while..BabyboyEthanVersion: 2.26

New to game and didn’t get purchase.So far not so bad. I enjoyed it until I spent 6.99 once conversion kicked in and never received my purchase. I won’t be buying nothing else here that’s for sure..Gordyn LyonsVersion: 4.20.1

AwesomeExcellent games , lots of fun, with big wins.DipsygypsyVersion: 2.26

Love itSo fun.Crave24Version: 2.26

Fun gameFun game.January baby 44Version: 4.12.0

Best games!Just love the games on this site!!.IsabrudoVersion: 4.1.0

More hearts.Pretty good game.13 BalmoralVersion: 5.25.0

So far so goodI like slots and this one is good so far.Padwan GartnerVersion: 2.26

BestLove this app..4revestacVersion: 5.28.0

Fabulous gamesSo much fun, lots of variety and great payback..Anna.CabannaVersion: 5.28.0

Great Games!I’ve been enjoying this app for quite a while. The games are just like in a casino which I like. The payouts are quite good too. I’m glad I downloaded Heart of Vegas!.Music649Version: 5.26.1

Great games.I wish the slots were a little looser. It would encourage players to make higher bets. However, Great choice and class of slots.Etta2Version: 5.26.1

Good games terrible coin giftsThere are a lot of great games but the three hourly coin collects are so low that it barely gives you enough coins to play two spins. Very stingy on free coins compared with other games and the amount of coins you get fir purchase price is completely ridiculous.TinascolieriVersion: 5.26.1

Satisfying gameReally it’s almost satisfying especially when there’s a big win, for me it’s the best slot ever.MofazoVersion: 5.26.1

Fun app!Loyal to the real games design and style. Welcome and daily free coins in the low side tho.FersalVersion: 5.24.0

Heart of los VegasWas a every good game I will play it again..AB Best GameVersion: 5.25.0

Good game👍🏻👍🏻👍🏻.SnappinbeaverVersion: 5.25.0

Good game.Enjoy this game very much..Ms hodieVersion: 5.25.0

FunFree coins. And keeps paying. Free games. Are great.Pearly gates 85Version: 5.24.0

#1 HOT CASINO GAMEIt’s really a blast playing and winning on HEART OF VEGAS.Bell MasterVersion: 5.24.0

Great machine varietyGreat machines that are actually popular in real casinos however the only way to really play is to buy chips because the free ones per day are not always enough for one spin..MiRoAriVersion: 5.24.0

Too many adsPositive is great casino games Negative is too many pop up ads and hard to win and when you do, it takes it right back..Cant send scamVersion: 5.24.0

Free play coinsVery little free play coins compared to other slot apps.Poppygolfer007Version: 5.24.0

Best game everLove this game.Firenice 1740Version: 5.24.0

AmandaLove so many games 😀.Nanny's AngelsVersion: 5.24.0

Love this game!Love the game, more free spins would be awesome!.Caperheart2Version: 5.23.0

HeartsLove, love, love it ❤️💛💚💙💜.MilldogmillerVersion: 5.24.0

Heart of VegasLots of fun, lots of choices.TmapdaVersion: 5.23.0

Heart of VegasFun games when they give some coins.PouneloveVersion: 5.23.0

HogI rate HOV slots as a 4. It is a great app.Fionalb1958Version: 5.23.0

Lot’s of funReally enjoying this app 👍👍👍.Craycray canuckVersion: 5.23.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 7.3.0

Heart of Vegas - Casino Slots Negative Reviews

So very disappointed with this Game, Heart of VegasI guess after looking back 5 years ago nothing has changed with this game , my feelings are exactly like the folks who nailed it greedy developers, the return is a rip off while hoping you can gather enough coins to at least match what you spent in buying coins to play . I purchased some coins because they barely give you any free coins . But the disappointment was when I purchased this huge amount of coins I did not know that I would have the coins issued out to me daily something like, 400,000 . which is nothing if you are playing the min or the next level up in order to win something with these games , usually high limits must be used. But What do you think I am a baby? do you think I can't manage my coins ? You took full payment for coins to hand feed me sone of the coins daily. Absolutely terrible !!! And the games I like start at a minimum of 10,000 coins . The games do not pay well when you finally hit . It will require you to spend your real hard worked for money, for no rewarding return!! Absolutely a rip off!! in my opinion ! I say no to this game or please at least beware you could end up broke . The Games are nice that is why the One Star! , but they don't pay out and when they do they take it right back. It's like being at the casino but no fun when you don't get a return on your money, Be cautious please ! well that's my outlook of this game!! 😣😖😕🙁☹️🤨😳🫤😠😳😤. Ernie disappointed.Grant 53Version: 5.23.0

Stay awayThis app is fun. It has a great selection of slots to choose from. But this is how its going to go for you. Ive played with 4 different accounts and it went the same way every time. When you first start you are going to win a great deal. Its really fun and you hit bonuses often and the payout is great. After a while though you start to win less and it will eventually take all your coins. The free coins with this app are a joke. The worst thing you can do is buy coins. When you do you will win often again. And it will last a while. Then it will take everything quickly. Buy more coins and win again for a while. Then it happens. You buy coins and win for shorter periods of time. The more you buy the quicker it will take your coins. You will always get a period of winning each time you buy but that time grows shorter each time you buy. They will tell you it is set up to play like a real casino but who really wants real odds on a game they cant cash out. Also if you do play the bet max button is conveniently located next to the spin button. It is really easy to hit it and not know until your coins disappear in a couple spins..Tpb76Version: 4.50.0

Do not download this game!!!The creators of this app are very greedy. You start out with a decent amount of coins and it’s pretty fun to play all the awesome slot games they have available. Until you run out of coins and it becomes nearly impossible to ever get enough coins to even play. 20,000 coins every 2 hours? Seriously? That’s enough for 2 spins at minimum bet on most of the slots. It is very likely that you will lose on both spins and be stuck waiting 2 hours for another measly 20k. The coin packages available for purchase with real $$ are absolutely ridiculous. $2.99 for 150k coins?? Is that a joke? That’s enough for 15 spins at minimum bet if you’re lucky. Do not waste your time or money on this app. There are a few other casino games on the App Store that are much better than this one. If you people would fix this game and allow for bigger and more frequent payouts, along with lowering your prices and/or raising your coin amounts on your coin packages, I would be a lot more inclined to actually spend money on this game. You have a very poor business model in place and until that changes, I will not be using any of your products or services..AlexJ894Version: 3.15.0

Waste of time and space. Just another money hungry slot appI like how they have a few of my favorite slots I like to play but the amount of coins and wins are just too little! If you’re lucky you’ll probably get two/three bonus a month. Bets are also set big and the amount of coins you are able to collect are very little. I can only collect 20,000 coins every two three hours which isn’t even enough for one spin at my minimum bet 😑 Deleted the game because I been playing for a couple of months now and had not won more than 400k and I only won that once! Even after purchasing their coins with them guaranteeing me a win I don’t win 😡 There has also been a lot of time where I hit the bonus and they don’t give it to me! Plus they CHEATED me to! received an ad telling me to re-download their app and I’ll receive 10 million coins and they lied! I contacted them about the issue and why I cannot ever win on their slots and they didn’t bother to do anything and say that’s how their app work. Anyways I got blocked out for requesting a refund after I got upset about not winning even after they guaranteed me.Miss.UpdateSucksVersion: 4.17.0

Stay away! - UpdatedThis game just keeps getting greedier with each passing week. I've spent hundreds of dollars over the past few months and the number of coins I own always goes to zero in a few days. I play anywhere from minimum bet to lower "jackpot" bets. Unless you have unlimited funds, stay away from this "game". I was hoping Product Madness would change their ways over the last year. Unfortunately, I believe they have become more greedy. They have a very poor business model - rip off your customer until they leave for good. Case in point, the odds of getting a bonus round have lessened in my opinion, and when, by some miracle, you actually get a bonus round, you generally just barely break even. Playing their games is significantly worse than going to a casino. At least, you can “cash out” and leave from a casino. Product Madness will eventually drain you of all your coins. It is just a matter of time. Stay away from all Product Madness games. They will drain your bank account in no time and think nothing of it. It’s really too bad as they have the best games out there..Twade35Version: 3.10.0

Blocked for being honest.I have been playing this game/app for well over 7+ years, found it in my iTunes games and enjoyed just relaxing with it. Well fast forward to a few weeks ago, stand up awhile playing one of my favorite games they have; had some fun turned in for the evening. Next day went to collect, low and behold could not get into the game. Contact support was told I answered a survey “saying I did not invite people anymore because I did not want to be responsible for any one becoming addicted to gambling “ they took it to mean I was addicted to gambling and blocked me. I have been in control of my life for a very long time and I certainly know how not to let a game control my wallet “thank you” I simply got tired of inviting people to play and getting fussed at about losing their money. So I chose not to invite anyone to any of these apps anymore. So for being honest I get accused of having a gambling problem and blocked. Way to go with your assumption. People will play what they want I just don’t want the blame if it all goes bad. I know when to fold them very well..MEDINACVersion: 4.45.0

Delete this App Now!!!I got free spins on the Buffalo Diamond game. When my spins were completed, total coins won was approximately 36,000,000. Long story-short: The game glitched and did not credit my account. I contacted support and was told because I didn’t take a screenshot, I will only get 2,000,000. Seriously!!!? I’ve literally paid cash out of my bank account for coins on multiple occasions, and when I finally win a good amount of coins all by myself, I don’t even get credit to play them?!?? I won the coins fair and square!! Just because I didn’t think to take a screenshot is not my fault that your App is nothing but a huge glitch! If I knew that if you guys weren’t going to credit my account with my coins that I won, then obviously I would’ve took a picture. I will be uninstalling these apps that I have with you guys and also letting my friends know not to download. I am a very unsatisfied customer and I will be commenting and rating this App on playstore. Just FYI, If y’all want to keep running, I think you guys should treat your customers a little bit better than this!.Dissapointed customer12Version: 4.16.0

Bad experience for meThere are some fun games on this app but you never win. You are given 2,000,000 to begin with. I won up to 6,000,000, then within minutes lost all my money. I only bet the minimum amount. Everyday for three days I was given a very small amount to play with and everyday within three or four spins I was out of money. Again, I was just betting the minimum. They just want you to buy chips. I’ll be deleting this app. There are better slot games out there. I don’t give bad reviews very often. I usually feel that there’s something good about most things. Not this time. Sorry, maybe others will have a better experience, mine was terrible. Reading through the reviews, I noticed that most people mirrored my point of view. After reading so many negative reviews I wondering how the app rating is 4.6. Some people gave a 5 star review but upon reading what they wrote, they meant to give 1 Star. I’d be careful before downloading this app and taking up space on your iPhones, iPads etc..JanetLrodriVersion: 4.60.0

What a SCAM!!!The realism and variety of games is the only reason for the second star. I do feel bad for some of the players who talk about spending so much money on coins without the chance of even winning one penny of actual money. It’s a very dangerous app for someone with a gambling addiction because you can do it right from your phone, spend a fortune and be guaranteed to win NOTHING back. Please people remember that you’re playing for virtual money and let that guide your sensibility! Good luck to all!🥢Just wanted to write a quick update. I have to agree with a lot of the other reviews - after you play for a month or two and accumulate a nice bank roll the algorithm does change and no matter how carefully you bet you end up losing all of your coins. That’s why I deleted this app. I play a few other slot games (Scatter Slots, Wizard of Oz) and poker games. Hearts of Vegas is the only app that bankrupts you on a regular basis in the hopes that you’ll buy virtual coins. Please don’t do it, just delete this app..Boggle Queen GailVersion: 3.11.0

TERRIBLE!!!First, let me say that I play a ton of casinos sites online…and this might be the worst! The games they have are probably the best, because a lot of them are the games I like to play at real casinos…but the payouts on here?? Almost non-existent! I don’t mind buying coins because I look at it as entertainment, but when you buy a bunch of coins (not cheap either!) and can spend them ALL (several million) in one sitting…and not even get a bonus…well, to say the least, that’s a RIP OFF! Now, this didn’t happen just once or twice either! It happens every single time I buy coins! And I don’t play anywhere near the max, mostly because I’ve never won enough to get to that point! The only reason I’ve spent as much as I have was because, like I said, the games are fun games…but they’re not fun when you never win. Or if you do happen to win a little, which is rare, it will take everything you just won back almost immediately. It’s a scam! I would scroll right on by if I was you!.BrodieTheBirdVersion: 5.25.0

Rip off centralStay far far away. While playing this game betting 300k on a slot I won a large amount of coins. 72 million or so. I continue to spin only to notice that my coins of which I had around 112 million shrink in a few spins to around 42 million. I looked over and noticed my bet had changed. Since I never moved my finger from the spin button I know I didn’t change my bet. This was the second time that this happened. The first time I blamed myself thinking that I may have inadvertently changed my bet but this time I knew for a fact that I had not. I put in a complaint with customer service only to be told the error was mine and I had to have hit the max bet button and I was responsible for any bets in the game as per their rules. It’s all just a ploy to get you to buy coins. You win big they change you small bet to large one and before you notice it your coins are gone. Then they hope you’ll purchase coins to keep playing. Not me. I deleted the game all together. Too many other options. So long rip off artist..Lavic8Version: 3.22.0

Never get bonusesI love the game truly!! There are so many neat games on here!! I have paid quite a few times for the .99 cent promo.. but it just seems that you never get bonuses and it takes sooooo long to accumulate money to spend!!! I’m at bonus of 30,000 every 2 hours..when others are like ok here’s a 100,000 with an hourly bonus.. to wait 2 hours for 30,000? I would play more but it never pays... I bounce back and forth from Cashman to Heart of Vegas.. Cashman pays more frequently and bonuses are more often.. sad cause I like this game but tired of the disappointment... Sorry guys..adding on now!!! Got a response from them!!! They were nice and said well go to our Facebook page and receive these “free” coins.. ha not free.. it was a link to be required to pick 3 different web sites to pick from to sign up for junk mail among other things... do these “simple” steps!! Asked me everything that pertains to me personally.. age, medical history, family medical history, credit score, you name it.. sad to say but... goodbye Heart of Vegas!!!.Amanda252930Version: 3.10.0

Disappearing CreditsI’ve always liked this casino because of the games it offers, although it is a fairly expensive place to play for a free casino, and the amount of money I’ve spent on credits would probably be proof of that. On August 11th I was quitting and going to bed when I decided to collect my Bingo balls on one of the little side games they offer regularly. The screen went white and threw me out. A few minutes later I logged back in and was asked to agree to terms and service, which I did, assuming there was some sort of update. Once I did that it was like they deleted my existing account with 82 million credits and started me over at 2,250 million credits and beginner status. I had recently paid $100 for 105 million credits so it’s kind of a big deal that these credits just disappeared. I submitted a request for help the following morning and to date have heard nothing back. Not happy about the glitch and not happy about the lack of response..TessisanVersion: 5.24.0

Nonexistent bonusesBonuses are almost nonexistent. Started with 300 million, only two small bonus wins. Double Down Casino offers better odds. I love playing your game. However, I am unable to sign in to the game hub. I have requested support several times. I even deleted my app and reloaded it, as instructed by your support team. Have sent screenshots, provided confirmation on my browser/software being updated. Mac and iPhone were restarted after updates, happened last week. I only have your app open when playing. I don’t let my battery go below 80% charged. Sent another support message today after reloading app. Trying to find out how to access game hub on my iPhone. Response to me was to go through the menu in left hand corner. There is no menu on the iPhone app. I’m not happy at all, especially not being able to take advantage of all bonus..No Bunnies HereVersion: 5.9.0

Games repeatedly malfunction and customer service is no helpThis the only slot app I play where the games malfunction, and it always seems to happen during bonus rounds. Sometimes the screen will lock up during a bonus round and won’t let you complete the bonus. It often happens in a bonus round where you are getting a big win. At other times, it will subtract the size of your bet from your balance every time it spins during the bonus round. Spins during a BONUS ROUNDS should be FREE spins. I have had their games malfunction multiple times, and despite taking screen shots illustrating what is happening, their Customer Service ignores that evidence, sends you a screenshot of some table they have and refuse to compensate you for problems with their games. I NEVER HAVE THESE TYPES OF PROBLEMS WITH 3 OTHER SLOT APPS I PLAY ON. This is an expensive slot app to play to have such poor customer service when their games malfunction during bonuses..Frustated with facebookVersion: 4.51.0

Gamblers Beware!I’ve played the app for years and spent God knows how much . Once you buy coins it plays tighter trying to get as much cash off you as they can. They bank on the gamblers emotion of winning. I actually caught them in their scam. I was playing a game and every bonus I picked the same way. All the numbers ended up being the same every-time . What’s the odds of nine choices being the same outcome 8 times in a row. Reveling all the big wins out of reach lined up the very same way. For random that is odd huh ? Lol. Their customer service is a joke . It’s a pre scripted response . They won’t answer my questions when I called them on the game giving the same results. I’ve never had that happen on a real slot machine in the 10 years I’ve been gambling . Play free all ya want . Don’t give them money or you will be the next me trying to warn people this app is tighter than a real casino and rigged way worse as well..Devildog2224Version: 4.20.1

The PatsyDoesn't always give back, don't mind losing but sometimes I go down to nothing after I used up millions. Not the greatest in winnings but I like the games. No always happy! Doesn't give many hits, a few times I played high and got nothing. My other slots pay better. I'm ready to delete this games its no fun. Like the games but don't like the pay outs my other games pay better. This game gives a little and takes alot☹️. I'm back, miss the slot games . The jackpots are a little better,now I can play longer. I hope it keeps giving back👍😍. One of the worst casino games I've played. I wouldn't use my real money because this game takes millions and gives close to nothing back. I like the games but doesn't pay back like other games do. Please get better or its goodbye! First time I got extra coins for playing. Great I can't wait to see if it keeps improving. I like the game, just have to wait to build up coins. I finally won some coins, it's hard to build up coins to keep on playing. I like the games but can't build up coins. Don't play as much as I like to. This app is terrible .👎👎. Did not get better, it's gotten worse! It won't stay on long enough to play. Please fix it. I'm going to delete this game soon. I use to love this game but every download is making it harder and harder to play. It keeps going off and I can't get my winnings. It's so bad!.Patsy121Version: 4.16.0

Too Many IssuesI can’t believe how tight your slots are! You have great slots but they are so tight that you do nothing but lose. Your payout rate has got to be the worst. Why do you do this? Do you expect me to believe that this is all random? I’m not that gullible and know that the payout rates can be set how ever you want them to work. Loosen up, it’s not like you’re paying out any real money. I still feel the same. When are you going to start treating your paying customers like people instead of just big deep pockets that you can ripoff daily. The longer a person plays the less they will win, until all that they are doing is just not having any fun. You force the player to play huge amounts of coins to deplete their funds so that they must buy more coins if they want to play. Even a big win is quickly lost because no matter what games are played now, they will all be losers..Wanting starsVersion: 4.67.0

You’re too cheap & tight!!I do love your games, but why do you only give so little to your players? Most online casino games give 250,000 or more every hour or 2. You give 10,000 maybe a little more. When you feel like it you give 75k or maybe 100k. I know you say it’s the same luck as other casinos...no it’s not! I can buy millions & lose it in 5 min. And why are you so expensive?? Why don’t you visit other sites like Goldfish & DoubleDown where they value their players? You can learn from them! I deleted Cashman Casino which is your product because when the lightening freezes, which was all the time, your Product Madness customer service thinks I’m lying & they don’t reimburse me. Get them more training!! I’m about ready to delete HOV, too; it’s also my fault for keeping it. Also, if you don’t play in a day, you punish by not giving chips...’not yet achieved.’ Cheap & greedy! Change your ways!! Be more likeable! That’s my feedback!!.Laling716Version: 3.11.0

So sad that you’re so greedy.Well I am almost ready to hit delete with this game. The person who wrote “Fun games, greedy developer” said exactly what I feel. My daily coins on the daily wheel will be 5000 or 8000. The game I love to play is Polynesian pearl. The first bet is 10,000 and then jumps up to 50,000 just for one spin. I have to wait all day just to collect enough coins and then spin only a few times before I’m out of coins. You suggest logging on with Facebook and collecting coins but what happens after you go through those. Then you’re back to the same small amounts on the daily wheel. Ridiculous! I do play Jackpot Party HD. They give you a daily wheel plus a 5000 bonus every hour and if you watch free videos they give you an extra 200,000 coins for each one you watch. I do this often and get to play their games for quite a while. So sad that you are so greedy. Why?.Drhs67Version: 3.4.0

Awful customer serviceI have been playing this game for years... and of course for the first time I was playing money dragons and the grand jackpot came up on my bonus... and when it came time to pay out the screen froze... so of course I never received the win coming to me... I contacted the customer service for help and they replied how they would love to help me and could I supply them with all the details.. so I did I even supplied them a screen shot of my win and then I received some generic reply on how to avoid my screen from freezing... I had only been playing the game for maybe 5 minutes when this happen... I have never had any trouble with my game in all the years I’ve been playing... so to me this is a bunch of bs that the one time I have a win over $200,000,000 coming to me the game freezes and doesn’t give me the win... I wouldn’t give this app a dime of your money cuz I know I never will again!.JaalllaVersion: 4.8.0

I'm Deleting it!I've been with them for about 4 years. Got frustrated and about to delete it just as soon as I get rid of the rest of my chips. The site is designed for people who doesn't mind buying chips. It's very hard to win and you have to lose millions (and I mean a lot!) to level up. I lost like 70 million betting 450k in no time trying to win and I was only level 22 I was shocked that I finally leveled to 23 after losing millions. Once I lost 50 million and I that's when I realized I wasn't leveling up like I do on other sites. Why? Because the site wants you to spend money to buy chips. Their bonus wheel is also set up poorly. Your lucky if you can land the bigger amounts because it seem to be designed against you! I've never bought chips from them so I don't lose nothing when I leave which is what I intend to do. There are so many other sites to play that doesn't design their games stacked against you!.KenodivahVersion: 3.2.0

Big DaddyIt should be illegal they way these casino games rip people off. You download the app, get free credits and win for a day then the app takes it all back. Take screenshots and watch the same repetitive icons come up all the time. This is not a game, it’s a program designed to make money for the developers. Then come the “buy chips adds”, why should I buy chips on a game that says “free game”? Then they tell you everyone has different luck but the same thing happens to everyone. BTW; your chips are way overpriced and if by some odd coincidence I should win, you don’t pay me back in cash. STOP SUPPORTING THESE RIP OFF APPS PEOPLE!!!!!!! I’m reporting this app to the better business bureau, I contacted there customer support only to get some moron tell me that the games are designed with a random icon generator. He honestly expected me to believe this load of donkey dung. These people will lie and they don’t care if you have a complaint. You’ll be told, “it’s your fault you lost”. Because if you didn’t play you wouldn’t lose. I reported them to the better business bureau, there already being investigated. They get many compliments on these ripoff games. I’m sure it will be there downfall by advertising it’s a “free” game . Just take screenshots and video of the game play, you’ll see the icons repetitive action. DONT WASTE YOUR HARD EARNED CASH HERE!!!!.Lost again big surpriseVersion: 3.1.5

New playerWas promised coins to start. Didn’t get the amount they promised. Sent a message and all I get was a bull corn answer back at an att to make me look stupid. I spend a lot on other slot games and though5 I would try this one and see if it was better. Nope it’s just like the rest. To the owners of the slot games, you charge way to much for games that we get nothing back from. You are way to tight on games we get nothing back from. You are not a casino. If you were we would get our money back but you give nothing back. Stop we stupid answers from your help and all the generic comme of reaching out to you because that never works. We do not take pictures of issues while we are playing. That is stupid to ask from any player. We all know how games are written and know you can go in and look fore yourself. Hope you get the message..Schweetypie50Version: 5.18.0

All the same complaints…Yet nothing changes. I’ve come to the conclusion these people do not care if they rob you blind. Maybe if everyone deletes their app, they will do something but I doubt it. Greed is bigger than being real and being a good human being is harder than being an evil one. Developers, I’ve been with this casino for over five years and all I do is contribute to your bank account so how about you all share some of the wealth with those who have put you at the top. Maybe you can give bigger bonuses or allow players to play for longer than two minutes. It shocks me you’re still at a 4 star because what I’ve seen, you should be a ONE. I don’t want to leave but unless something changes, I’ll be forced to find another casino. And please don’t say you hate to see me go and good luck because that just makes you look inhumane..KarenBrown1968Version: 4.64.0

It’s all about the money...for themAll these games are designed that you purchase there packs, gold, coins, whatever... but some actually give good daily bonuses. This one does not. Being that the most you can get on there wheel is 250k that is typically 25 spins. But it’s not often you get 250k. Usually probably 50k avg. (5 spins) and then their two hour bonus is about the same. It maybe 30k. Well when the spins on most slots are 10k a spin. Catch my drift. It’s ridiculous and not worth the time. “They say, product madness” that is. They say “they want it to be like a real casino, well being the gambler I may, I can do better at the real Casino over these games. Lol this wasn’t about the game play though that’s a whole other review. This was about the bonus’s. Very little when it cost’s a lot to play. Peace out. I gotta go delete some apps. Happy holidays. Don’t waste it on these greedy fools..R0X the one and onlyVersion: 3.2.0

ATTENTION ATTENTION voleurs thievesJ’ai des achats qui m’ont été chargé en double sinon en triple. De plus je suis chargé pour des achats que je n’ai pas fait..BiberiVersion: 2.26

I’ve played for a yearI don’t know what is going on but payout this past month has atrocious. I know someone will respond and say these do not differ from slots in Casino, but NONE of the machines are paying lately..Pacer77Version: 4.18.0

Complète wasteDon’t even bother with this app. The games are authentic, however, the “payout” is a joke, free games are minimal and if you finally get some, the return is practically nothing. The lightening link games are my favourite but I’ve rolled upwards of 200 times in one game and never got the bonus or feature. I’ve paid to buy coins, which are ridiculously overpriced especially with the conversion. And still nothing. I’ve honestly had more luck at the real casinos..Sammy51Version: 4.48.0

This is the worst app everThis is the only app where The max spin button is Very close to a spin button. So you bet max even if you don’t want to. I lost just by mistakenly touching max button. And I buy chips!!! Being a winner of some kind of tournament means you get 6k when 10 k is a min bet on all their games. It’s not only a ripoff but it’s also very disrespectful to it’s players..Johnjohn2828Version: 4.35.0

Heart of laughsThis app is a joke. It’s just a money grab you try and have some fun playing free slots and this one just takes,takes, takes. Never pays anything big and has way to many pop ups to buy coins. I’m done with it. Too bad because they do have the best games but just a set up to buy coins..Jacko2925Version: 4.35.0

What a waste of data!!!Too bad there is no negative stars. Do not know who is giving all the high stars as the bonuses and wins are very few and far between. Some games I have played and played and receive no bonuses. When I have purchased coins they were gone in minutes. Save your time and money. This site is very frustrating..DonewithloservilleVersion: 4.33.0

Rip off appI had accumulated over 500,000,000 points over a few years and then suddenly they were gone. NOT impressed..SmarrosVersion: 4.31.0

MamaDon’t tell them you spend too much money on coins because then they BLOCK you. Absolutely the worst experience!! Don’t waste your time downloading this app....Kathy farVersion: 4.31.0

RatingsNot enough winnings. 8,000,00 and no free games.Lynnsie503Version: 4.29.0

Way too expensive to playThe cost of credits is outrageous- save your money.FiifjVersion: 4.25

Terrible serviceWhat can I say ???? An awful experience, terrible game play and zero response from the admin.... also very few bonuses or next to no bonuses during game play.GlossylibrosVersion: 4.24

UselessThis is the worst of all slots.Ianhen04Version: 4.21

AddsAfter we watched the adds they do not reward nothing. Just a waste of time...CornutteVersion: 5.27.1

FrustratedTakes way toooo long to accumulate points. Need to increase the wheel amounts cause 1000 points goes nowhere. Need to offer more jackpots at lowest pay lines. Like the game choices..MumcherVersion: 5.26.1

Game hangs after depositI deposited coins and the system hung right after not allowing me to play game. Said round is over and just hangs..Cwags64Version: 5.25.0

CoinTo hard to get coins and win.Waggles1Version: 5.25.0

Couple of good games others don’t have.Thanks.KBASARABAVersion: 5.24.0

More BonusesI like to play that but sometimes l find it takes my coins run out to quickly more bonuses mean more fun.Bailey 613Version: 5.24.0

More commercials then spinsConstant commercials, every two 3 spins, 4 mins of commercials. Without watching them you can’t play without paying..These Nicknames aren’t takenVersion: 5.23.0

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