Solitaire: Card Game 2024 Customer Service

Solitaire: Card Game 2024 Positive Reviews

Freezes ALL THE TIME!I really started to like this app but at least 4-6 times a day it disconnects & I end up waiting longer than needed to take a break in my day & play this game. It’s getting extremely annoying!.Make^<3rVersion: 2.14.0

Latest updateI’ve been playing and loving this app for some time now but the latest update has me looking for a new solitaire app. Solitaire for me is a soothing thing and the new look is very unattractive. I understand wanting to offer more but it would’ve been good to keep the original look as an option. In response to a request for more information: The cards are now far too small, even if you kept the sidebar they could be larger, but it would be far better, in my estimation, to remove the sidebar entirely, and use the space for the game. I understand why it exists, kind of app related advertising, but at least make it collapsible. Also, the cards now seem one dimensional rather than having a two dimensional look of before. Update 2. iPad 5th gen. iOS 13.1.3.Blue92aVersion: 2.0.0

“Daily” tasksI understand that creating a whole new deck to offer as a prize takes time. That said, I would much rather get smaller prizes (game booster, coins, etc) if it means getting daily tasks all the time. It has been a long time since I’ve had daily tasks, and if I’m going to pay for a subscription, I want to be able to do those tasks. It makes gameplay that much more enjoyable. Maybe save new decks for special events or something..CerrydwenVersion: 2.6.5

Magic solitaireI’ve downloaded this game 3/times hoping it will be better. It has a lot of steps that need instructions. You need to work on your games. Try playing them yourselves. I loved the precious pets and I built 3 of the puzzles and you took it away. I’ll be careful to not take anymore puzzles that you offer. You said I could buy it but not with my coins that I’ve earned over the last 4 years..Granny's usableVersion: 2.12.1

ReviewI really like this game it really makes you think and it’s hard to put down rather addicting.Leilonie88Version: 2.3.1

Love the music!I always need to play solitaire when I first wake up...good cup of coffee and my cards or iPad game to get me going...and I love the music that goes along with the game!!! THE BEST!!.Lil' BinkyVersion: 1.7.0

Videos after winning do not loadAfter winning a game the video to double the prize does not load. It worked before new release. On older OS iPhone - 4s.Churyl33Version: 1.8.0

Great updateA little slow to load, but works really well now.Albertino1111Version: 1.5.2

Magic solitaireI like the music. Who is playing?.BinkaletVersion: 2.4.0

CoolIt's fun. Solitair is the game that never get bored and never looks outdated at all.DDraggo124Version: 2.4.0

Amazing GameThis is my go to game to relieve stress of daily life!.Mum 353Version: 2.11.7

Great ❗️Try &’ enjoy your time Normita76 ❣️.Normita76Version: 1.7.2

SolitaireGreat game.Millie AtchleyVersion: 1.7.2

CharlesI like the game.Hayseed FarmerVersion: 2.16.0

👍🏻👍🏻Fun! ❤️.ZagnutVersion: 2.3.0

GOODALRIGHTY THEN.BOLOSAN11Version: 1.7.2

Magic SolitaireI downloaded this app so I could play without using the internet. I have very poor service. this app WAS great until it started taking my points. I have been on level 65 for several days. They said I had to connect on Facebook which I did and nothing..Pj BunchVersion: 1.3.2

Excellent gameExcellent game. Well set up. But $9.99 a week. Seriously? Why not make it a reasonable price? Looks like you’re going for a money grab from people who accidentally subscribe. Not cool..Sundee963Version: 2.28

PointsHow do I get the extra points that I am told are in the App Store Thanks.Bodkin 22Version: 2.11.7

PlaisirJ’aime bea ce nouveau jeu. Merci,.Jacqueline SorensenVersion: 2.15.1

Too many adsI could tolerate the ads between games, but the flashing ads at the top of the game made it impossible for me to play. I stopped playing Magic Solitaire for awhile. However, I was hooked on it and eventually tried it again. The flashing ads were gone and I’m enjoying the puzzles again!.Vintage kathyVersion: 1.5.9

Points in App StoreHow do I get these points that are supposed to be available..TaulkaVersion: 2.13.12

Missing coinsI earn coins but they don’t show up in my stockpile so now I am unable to undo moves. Can this be fixed?.Linda D JVersion: 1.7.0

Good solitaire gamesThese are straight forward solitaire games without all the silly other things tacked on. My only criticism is that the graphics...moving the cards, happens a little slowly..KathrynITVersion: 1.3.2

Give it a tryI just started playing it needs improvement they need better instructions for the games so you know the rules, they need a way to change from expert level & there is way to many ads. If they do that it would be great I will still play because it is fun but if they don’t change I’m not sure for how long. But give it a try.Catstevens180Version: 1.3.2

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Solitaire: Card Game 2024 Negative Reviews

Print too smallAutomatically downloaded newest update last night and wish I hadn’t. Can’t read the timer, moves and score across the top now because print is so small. Even with my readers I struggle to read it. Please change it back to size it was!! Update: I play on an iPhone XR. Screen size is not an issue. The latest update shrunk sizes of everything. I realized after original post that I can’t even read the cards well enough to play without my readers where I could before for short periods of time. This was a game I was playing sometimes 3-4 hours a day where now I’m lucky if I play an hour a day total. Not at all happy with latest update. I also lowered my rating to 2 stars because the more I play the more frustrated I become with this latest update..Jbugx2Version: 1.6.0

Multiple game errorsI love solitaire and enjoyed this game at first. I have problems getting it to load up. I’ve had to delete and reinstall for it to work. It then worked for a few days and started glitching. During one game the red aces were missing and there were multiple 2 of spades and 2 of clubs. Game does not work without aces. Today the games would not load up. I gave 75gb of free space, running it on iPad 6th generation with latest software update. I ended up deleting it because it’s more trouble trying to play than it’s worth. It crashed while loading the game. It acted like it was starting a game but the cards never appeared.StimyiamVersion: 2.11.11

The latest update ruined the gamePlaying solitaire had proven quite relaxing during lockdown and this was my favorite app. With the latest update however, the developer increased the difficulty of the game making it impossible to win unless you buy boosters. These boosters completely change the rules of the game and ruin the experience. For example: in Spider, there are boosters they let you add an extra column, another that lets you pick any card you need from the board, etc. The worst part is there is no way you can win without shelling out for boosters. It doesn’t matter how long you play! I spent two nights playing Spider and did not win a single game. Terrible!.Mari6911Version: 2.5.1

Loved it....now it’s glitchingI am addicted to this game! I okay it nonstop to the point I may need an intervention to get my others things done! Lol! Lately when I open the game, the words with friends ad comes on, I let it run, close it and then I get a black screen EVERY TIME. So I have to close the app. Try it again and if I’m lucky, I will get a different ad and then it’s fine. Please look into this. I chose 2 stars to get someone’s attention. Once it’s fixed, I can update my rating! 👍🏻.$@®@hVersion: 2.1.2

Liked it at first but I can’t play it because a few ads lock up the game.I liked the game at first, but between Otto insurance and some video company by human being productions, they both actually stop working and won’t let me play the game. I quit the game and start it all over and it goes to the same two ads. Ads don’t usually bother me until it stops me from even being able to play the game. Sorry solitaire but the ads made me hate your game. I deleted it and I’ll try someone else’s..Starry eyed dreamerVersion: 2.4.0

Back to level 1I’ve been playing this game for several months. I’ve bought a few items on this game. I always connect all games to my FB account to be able to save them. The latest update took me back to level 1. They have a new point system. The Contact Support gave me 300 extra points. I’m not sure if 800 is equivalent to 4000, but that is what I have. I’m not even talking about the things that I bought that are lost. I’m at level 1 and level 1 can’t have those items. So I lost..ClphawaiiVersion: 2.4.0

Worst update everI was really enjoying this game & playing it way too much. This morning it’s like a whole new game and it’s AWFUL. Cards too small & hard to see. Card deck & buttons feel far way since the card layout is so small. I’m on iPad so at least give an option to enlarge. This was a 5 star card game. It’s now barely a 2. If fix this change the icon because I’m out until then..HoppingmamaVersion: 2.0.0

No internet & NO help!!!I have been waiting days & days for help from them, to be able to play in the league tournament again, but absolutely NO HELP or even contact! The game keeps saying there’s no internet connection, but there is! I am a long time, annual paid member & this is the kind of help we get?? None?? I loved the game but will NOT pay for not being able to play!!😡😡😡.Mmouse1313Version: 2.28

What Changed?I don’t know what changed in the most recent update, but I hardly ever win at spider anymore, and that’s the reason I play this game. Please fix whatever it is you broke. I don’t need to win every time, but once out of 10 is ridiculous. Before this update, I would have given it 5 stars..Bwall75Version: 2.18.0

Magic SolitaireI used to love this game. I played it all the time. Now I’m gonna delete it off my phone. I only played Klondike and pyramid and now they never come up unless they’re on the one that has the ad for you to buy the game without ads and I won’t do that and you never get your card on that one. It’s stupid! I’m just too find another solitaire game I guess!.Naughty in trainingVersion: 2.11.11

Hate the new versionI enjoyed playing this so much before the latest update! I feel it’s rigged to get me to buy more options now when before the game just flowed smoothly and really challenged my skills. Now, I’m challenged not by my skills but by what options to buy, and I have to buy, in order to win the game! Hate it!.FarbetteVersion: 2.5.1

Fun but... DO NOT PLAYThe dail challenges or goals need to be regularly updated. Like daily. Sometimes it’s 3 or 4 days between new ones. But 5his is a great, addictive game otherwise. Added response to their response: was said the tasks update every 24 hours..... um, no, they don’t. I hate being talked down to. The devs need to listen to people. Your game used to be fun, now it’s glitchy at best. I’m done wasting my time. Buh bye..ToxynonVersion: 2.6.0

False advertising won’t win me!Why do developers think I want a game that is not what is advertised? This is a collection of one! I like Free Cell. I dislike Klondike. Klondike (classic) is the only choice I got. I checked “help”. It tells me how to play Klondike. Not how to choose a different game. Not just angry… I am fed up! Delete Delete DELETE!.PerfectNotVersion: 2.18.4

StinksI lose every time & the ads are too hard to close. After each try, it shows the percentage of users who were able to win. It’s never over 25%. Playing on 12” ipad.DrTurkeyt00tzVersion: 2.3.1

In-game marketing ads ruin this gameRidiculously intrusive Zimad (game developer) ads ruin this game. It pops up offers with no obvious way to click out of the page. I managed to play a few hands, then deleted the app. No, thank you..HamlynfoxVersion: 2.13.12

Burns batteryToo much unnecessary animation burns up iPad battery. Ads are much more annoying than in other apps. Even while in the middle if a game I will see that an ad I running in the margin. The games are fun but not worth the great annoyances! I gave up and went to a different app..ManchacktxVersion: 2.6.2

Did not get my puzzle packI was told to download this game (which don’t get me wrong is fun and I love it) so I can get a puzzle pack in a separate game. Never got my pack and it keeps sending me to the website to download this app. Very frustrating and i want my pack!! :(.Peyton_NicholeVersion: 1.7.2

Waste of timeThere is so many ads in this game it is frustrating and not worth playing. 30 seconds ads before and after every game no matter how long you play it. Totally ruins it get another solitaire..Durnil82Version: 2.7.0

Poor advertisingHad ad in magic puzzle to download game and win ten games and get a puzzle pack. Downloaded and won ten games and no puzzle pack, just keeps sending me to ap store for solitaire game which I have, very disappointed!.Tman99801Version: 1.7.0

👎🏾👎🏾👎🏾You have to pay for premium to do some of the tasks Make all of them free or I will reduce to 1 Star If you’re really going to make us pay to do some of the tasks when we already have to wait 24 hours for a new set of tasks, that is a sign of greedy developers. Make ALL tasks free, or reduce the timer to 1 hour if you’re going to make us pay for some. Or, face the one star..LeafyBFDIVersion: 2.4.0

Hate the BoostersI’ve been playing this game for a while and suddenly all these hints keep popping up. I know how to play. I don’t need a hint or a joker or whatever. I just want to play Solitaire..Momtogirls111Version: 2.5.1

CardsHow do I change decks of cards, the ones I have hurt my eyes. I just won these and they are horrible..Guve me a nameVersion: 2.11.7

Latest update ruined the gameThe ads in the latest update freeze and make it impossible to play. Restart the game and it does it every time..Jrr2005Version: 2.4.0

Last update stinksGame is frozen on a game I didn’t even choose. Useless! Now unfrozen but had to uninstall to unfreeze. Now won’t restore purchases including getting rid of ads..Capa3Version: 1.8.0

Too many pop-up ads, not enough game play.Have played only two hands, overwhelming number of ads popping up. Going to delete app..EweGirlVersion: 1.7.2

CrashingUPDATE Nov 1, 2021 App continues to crash as soon as it’s opened even after today’s update. It’s been almost 3 weeks….DezdmonaVersion: 2.13.9

Keeps crashingKeeps crashing as soon as I open the app.WATXVersion: 2.13.7

Game blacked out!I began playing this game this a.m and at one point it just stopped. Not fair because I already had won more than $150..Innocent seniorVersion: 2.7.0

Too many ads and redirectsBe prepared of many redirects to load games and many delays to play.Fut(op)2Version: 2.13.4

ShuttingdownI like this game I’m just very annoyed that I have keep deleting the game and add it back again . How can we fix this.Meme 1953Version: 2.6.2

Deceptive advertisingI downloaded and played this to get 250 coins in the jigsaw puzzle game...only to find out the 250 coins is in this game. Pfft.Junko JonesVersion: 2.11.7

Enjoyed a ton until I didn’t...I downloaded this app a couple months ago, and loved the daily task feature to collect cards. I enjoy playing these specific solitaire games the most do this was a perfect fit. I started noticing a few weeks ago the task challenge counter was restarting its countdown without resetting the challenges. Keep in mind, by this time I had amassed over 20 cards towards the 52 card deck, had several thousand coins to use towards hints or reverse moves, and was over level 15. Frustrated, I decided to sign up and try the VIP trial to see if that would somehow knock the glitch out. I ended up cancelling the trial by day 5 because the challenges only reset 2-3 times during that time. And now here it is a couple more days later and the tasks challenge is still not resetting correctly, for example I checked the counter all day today and it was counting down to reset at 1am on 5/28, yet I opened the app at 12:30am and found the counter restarted for 25 more hours... no challenges again. This is extremely frustrating. So I figured ok fine, I don’t mind starting over, let me see if I could delete the app and start over and see if the tasks would finally reset correctly each day. NOPE! Not only did the tasks not reset and I have to start over, losing my coins, my level ranking, and any cards I had earned off the 52 card deck, but the task challenge indicator has completely disappeared... it’s just not even there anymore. The only thing on that area is a faint “X” and a puzzle piece that is a clickable link to magic puzzles. I cannot even express how disappointed I am and how annoying it is that I now have to try to find another decent solitaire game..Gamebaby2Version: 2.4.6

Needs moreI have spent many, many hours a day playing this app since it came out. I love the design of it, but there are some definite improvements to be made to make me stick with it: 1. It keeps giving me repeats of games I’ve played over and over. If there were two or three times the number of games it can present, it would be harder to recognize them. 2. I want to be able to choose whether I play solvable or unsolvable games. Personally, I don’t want to waste time on unsolvable games. 3. It’s critical to me to be able to retry a game I lost immediately so I can increase my skill and logic. A simple button after a game finishes for “Retry” would do it. Then, since I already know the game is solvable, I can keep trying until I figure it out..DownSouthSisVersion: 1.3.2

Gel du jeuTrès bon jeu mais depuis quelques jours, je ne peux jouer car les jeux sont gelés..CushicushiVersion: 2.13.1

Change too muchI am an obsessive user and I am completely thrown off by this new design. This is my zen place. It is no longer:( is there any way to get the old design back?.K8 good day sunshineVersion: 2.0.0

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