Flight Pass Customer ServiceAir Canada

Flight Pass Customer Service

4.4
4.46237

Total 186 Ratings

  • CompanyAir Canada
  • CategoryTravel
  • Published
  • Current Version1.41.9
  • PriceFree
  • Content Rating4+
  • CompatibilityMin. IOS 15.0
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  1. Flight Pass Customer Service
  2. Flight Pass App Comments & Reviews (2026)
  3. Flight Pass iPhone Images
  4. Flight Pass iPad Images

Welcome to the easiest way to book using a Flight Pass.

Please note: You will need to have an active Flight Pass account to use this app.

Wondering what a Flight Pass is? A Flight Pass is a prepaid package of one-way flight credits used for travel. Learn more about Flight Passes here: http://flyac.ca/flightpass.

BOOK A FLIGHT
- Complete a booking in as little as 6 taps of your thumb, with the Flight Pass App’s friendly one-handed design.
- Tell us where you’re going, and the Flight Pass App will suggest which one of your passes to use. We took the guesswork out of it, so you can get where you need to go.
- Find the perfect flight by quickly sorting through available flights by duration, and time of day.

SYNC YOUR BOOKINGS
- Book on the website? All of your bookings, just as you’d expect, now appear in the Flight Pass app. Easily see where you’ve been, and where you’re going next.

MANAGE YOUR BOOKINGS
- Change or cancel your bookings with ease, directly from the Booking Details screen.

GET YOUR UPGRADE
- Travelling on a Flight Pass that offers complimentary upgrade? Request your upgrade directly in the Flight Pass App (lucky you!)

YOUR FLIGHT PASSES
- A central place to review all of the Flight Passes you own, administer, or travel on.
- See all the details of your Flight Pass, including credit balance, and booking history.
- Have a Flight Pass paid over several instalments? Complete your payment directly from the ‘Your Flight Passes’ section.
- Have a Flight Pass eligible for extension? Extend your Flight Pass directly from the 'Your Flight Passes' section.


IMPORTANT DISCLOSURES
These functions apply when enabled:
- Location: your location data is used to show the closest airport for booking.

By pressing the “Install” button or by downloading the app, or setting up your device to do so automatically, you consent to the installation of the app, its future updates and upgrades and to the app Terms of Use (“Terms of Use”) that govern the use of the app that are available here: http://www.aircanada.com/en/mobile/tc_ios.html. You can withdraw your consent at any time by uninstalling the app. For help uninstalling the app, please contact us at [email protected].


PRIVACY POLICY
By downloading or updating this app, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy. For more information, please see http://www.aircanada.com/en/about/legal/privacy/policy.html

Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 [email protected]

Flight Pass App Comments & Reviews

  • POSITIVE REVIEWS
  • NEGATIVE REVIEWS

Flight Pass Positive Reviews

Something is wrongSomething is wrong. This app actually works, it’s convenient and I was able to book my flights. I am thinking it can’t be Air Canada, but some elaborate “man-in-the-middle” scheme to steal my data. It does have some errors and you have to select a meal preference, so the scammers really did a bang up job of making it look like Air Canada..Version: 1.17

App is wonderful but signup is a painApp itself works really well whenever it does actually work. The ux is smooth and I can usually book a flight and get out without issue. Right now (and for the past day) it keeps logging me out, requiring my Aeroplan account info to log in again. But on that page I just see a continuous spinner so no actual way to get into the app. Perhaps you can add multiple ways to log in?.Version: 1.24.0

Please make the regular AC app like this oneThis app works the way the regular AC app should. Please throw that one away, sack those developers and have the team that did this app re-make the main one..Version: 1.3

Great appLove how easy it is to use.Version: 1.17

Nice App, but....Would be nice to have access to flight availability or flight tables without having any credits left; it could encourage people to buy a Flight Pass (again)....Version: 1.19

Site offlineTried to book for two days. Site wasn’t working lost my preferred seat..Version: 1.4

Flight passBest AC app finally..Version: 1.9

Fantastic update!Great app, works well and doesn’t crash. What more do people want?.Version: 1.1

It’s a start!Really happy to see this app as I uses flight passes a lot. Would be good to be able to see a list of all my current flight passes and how many credits are left. Would also be very convenient to be able to request eupgrades from that app..Version: 1.0

Flight passThe flight pass app is an amazing way to book travel. It is quick and easy to use. Highly recommend..Version: 1.30.3

Does not workIt hasn’t allowed me to book a flight through the app in 6 months is anyone working on this.Version: 1.23.3

Should offer more optionsPreviously there were options for an overnite stay in Toronto and then taking a flite the next morning. We travel with carry on bags only. We do not like arriving in hfx after 9pm and then having to drive another 2 hours. Why are there no stopover offers for a one stop trip..Version: 1.30

Great when it worksLately had so many crashes. App just closes when selecting Fligh Pass to use for flight selection or says no flight passes available for my route when I do have them. Usually deleting and reinstalling app helps but what a pain..Version: 1.27.0

Stop. Restart.Seems to get stalled frequently. Stop. Restart. Maybe it will work….Version: 1.26.2

Bug in the appI like the app but there’s a bug issue with inputting the birth date and won’t let you book without this.Version: 1.26

Great app.. needs a little improvementsLove the convenience of this app. Few steps and you are done. Very useful. Used it for 4 years now. Missing the e-upgrades availability features. It used to have it. Sometimes exits for no reason but this appears to be much better now. UI for entering birthdates is/was broken for a while. Not sure if it’s fixed now..Version: 1.25

Not greatYou can't book seats or request upgrades..Version: 1.24.0

Can’t pick seatsWould be nice if you could pick a seat.Version: 1.23.3

Aircanada flight passThis used to work well, then Aircanada improved the login. I use it monthly and it takes 5 or 6 login attempts to get logged in. They use the aeroplan page for login and that is slow and frustrating. Login very buggy..Version: 1.23.2

Great convenienceGood for last minute flights. Tough to change them though. Nice if air canada would have less phone wait times!!.Version: 1.22

TerribleTerrible. Can’t select a seat on North American Business flight passes.Version: 1.19

Flight passesIt is good to add seat selection when booking in flight passes Thanks.Version: 1.19

Air canada web serviceHorrible.since new version in November ,.Version: 1.19

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Flight Pass iPhone Images
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Flight Pass iPad Images
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