Nutritrack - Nutrition Tracker Customer Service

Nutritrack - Nutrition Tracker Positive Reviews

Cool concept just needs some work!This app should be on everyone’s phones. Calorie counting is completely unimportant if you’re not also making sure you’re getting your proper minerals and nutrients daily. For that reason I love to use this app to find which nutritional gaps are showing up daily so that I can supplement them. My only issue is the app can be buggy. Images don’t always work, the search function is full of processed and labeled foods but I eat a paleo diet so finding whole ingredients on the search function can be difficult. Especially if you don’t word things in the specific way the app wants. My other issue is I’m trying to switch to a vegan diet so it would be cool if the suggestions for which foods to eat could reflect foods I can actually eat. I’ve tried switching my lifestyle info in the app and my weight and birthday but I always get an error message. If they could tweak some things this app would be a knockout. Once it starts functioning better I will start suggesting it to all my friends who come to me for nutrition advice..OliviaAllstarVersion: 1.0.8

Vitamins and MineralsI never thought I could see the vitamins and minerals I was getting. It's a fun experience to track with Nutritrack and it's easy to use. I'm not big into tracking but I can see the need to use Nutritrack. I am lucky enough to have found this and know I will be using it for a long time. I think that tracking vitamins and minerals is going to improve my health. I have already noticed my skin glow more and my body feels good. Nutritrack also tracks calories although I'm not as interested in calories, it's less prominent on the screen and I wouldn't like to get rid of it entirely. It's okay to be on the homepage, but I'd like to be able to hide it. There's also a ticker with fat on it but again I don't really care about that. It might be good for people on a ketogenic diet. Nice app that I'm pleased with, especially for vitamins and minerals. I think this is better than a multivitamin because you can just eat food. I'm planning on telling the people at my health foods store about it and I think they will be pleased. Lots of people buy vitamins and also buy fruits and vegetables..Lunarbest4Version: 1.01

Wish searching were easierI have been obsessed with this app since I started using it because it has broadened my horizon that macronutrients are such a small scale part of nutrition. I’ve since invested in a multi-vitamin and love to watch that blue bar shoot up when I track it. The only thing I wish they would fix is the search feature. I find that unless you word your search very specifically, results tend not to pop up. For example: spaghetti squash will not yield the result for basic spaghetti squash but rather name brand spaghetti squash. In order to track it, I have to go to Self nutrition and copy ‘Squash, winter, spaghetti, cooked, boiled, drained, or baked without salt.’ It’s very frustrating and time consuming. Additionally, I wish they would list the levels of each micronutrient in a serving of the foods in which it is found. I have recommended this app to so many people and hope to continue using it for a very long time, it just needs to be a little more user-friendly..Honkerburger86Version: 1.07

Good but could be betterI really do like this app. I’ve been using it for about a week now and it is great. That said I’d like to see some improvements in a few things. My primary desire for this app is water. Water is an essential nutrient the body needs a lot of, yet this app doesn’t consider it at all. You can put water in that you drank but it essentially doesn’t count for anything. I’d like to see a section for water maybe in the “other” category. Also I believe it doesn’t count the vitamins biotin or choline and there are quite a few minerals it doesn’t track. But otherwise I am going to continue using this app. I think it is great and it’s helped me eat healthier already! Thanks!.Jakeskate8Version: 1.07

Replaced My NutritionistI've paid consultation fees, workshop fees, appointment fees, bought books, meal plans,j gone to conferences and here I am with a bunch of random knowledge about my body and no way to apply it without a meal plan... Thanks Jennie! Then I found nutritrack. This app, this app, this app is friggin incredible!!!!!! And yes I meant all of those exclamations. I have moved on from meal plans and now I can eat what I want and still know I'm making progress on my weight loss. Yes I'm not eating burgers but you know what? I could if I want to because I keep my calories low and I don't mind going a little over for proper nutrition. Part of this balanced breakfast? Yezzir give me a grapefruit, kale, cereal, whole milk, and a yogurt because I want to fill my nutritrack. Extra you say? Wouldnt I gain weight? Actually no because my calories are down, my micronutrients are up. Love it, love it, love it..Chris Abbo4Version: 1.01

*Actually* tracks nutrition!!! 🤗👌Nutritrack is AMAZING🤗🤗🤗!!! I have spent forever trying to track my nutrition CORRECTLY ((and lose weight))! and there has not been any app available that **actually** tracks nutrition🙏. I'm talking 🍉micronutrients 🍌carbs fat protein etc A N D calories! I'm stoked about the food suggestions because they're freaking fun!** and keeps me coming back to the app every other minute 😉😉 This app is wayyyyy better than myfitnesspal bc 1. not only do you get way more for free the search is better 2. You get to pick lifestyles like ##vegan or w/e 3. You get food suggestions like coconut water and chocolate and it's actually good for you and it's not a cheat day #guiltfree 4. It's amazingly fun, plus motivates me bc who wants to be half way full?? Props 👌🤗💕🙏 Keep it up and dl this app!.AntelopenieeVersion: 1.01

Great app excited for my healthI've been using this app for a little bit now and it's been a great experience with a lot of cool food suggestions, tips on nutrition, and overall a lot of stuff that’s improving my life in the gym and in the kitchen. For the search, it’s fairly extensive and they have every brand I’ve searched. I’ve created a couple of custom foods and was excited to see that I could barcode scan my custom foods. Regarding the recipe feature I’ve played around with it and its good but I haven’t used it alot. For the times I did use it I made a few shakes that I prep at home and that was pretty sweet! Mostly I wish that I could track with my gf because then itd be more exciting, but honestly it’s a great app and Im glad to have it..Panchris663Version: 1.01

App not working correctly.I’ve been using this for awhile and now there are no pictures when it’s recommending I eat something, it’s just a gray box. I also cannot edit any of my recipes when I save them and after making a recipe the app tells me wild numbers for the calories, like a few dashes of black pepper is 1458 calories. I hope this project hasn’t been abandoned but I am about ready to move onto some other nutrition app since it’s becoming too hard to work with..AdjdjjjxtkdtkdfkxyVersion: 1.0.8

Fantastic feature set, wonderful team!Previously this review was a bit of a downer. Very soon after trying Sustainabody it was superseded by Nutritrack, and the changes went over a little less than wonderfully. The team was extremely responsive though, and after chatting a bit I can say that compared to the more commercial options out there, I’d suggest Nutritrack every time. I’m not about to steal the team’s thunder and let something slip, but the future for Nutritrack is sounding bright enough that those other options should be very worried..PoizonousVersion: 1.01

Gorgeous appReally blown away by how beautiful this app is, but most of all how easy and effective it is to use. I've used MyFitnessPal and other calorie counting apps but Nutritrack just gives you way more for free. It's beautiful, the app is a joy to use. My favorite part about it is the food suggestions because I am always trying to find out what my next suggestion is and the illustrations are so cute! Compared to any other nutrition app I would pick Nutritrack again and again. Great job!.Lokiala4Version: 1.01

My friend suggestedMy friend suggested me to use this app and I was a little skeptical because I hate tracking calories but this is so much better because there's actual purpose instead of being hungry all the time (like when I'd use apps like myfitnesspal and loseit) I can't believe this is the only app that actually tracks nutrients but it's not just that, it's the way it's tracked because it's just fun plain and simple. I enjoy using Nutritrack and I never thought I'd say that!.Herch.2Version: 1.01

It keeps me on trackWhen I eat bad or think I'm eating good I always check NutriTrack and see where I really am. Actually I'm not getting all of my nutrition most days. I really like seeing my progress in live time so I can take corrective actions before the end of the day and eat something else. Really trying to lose that last 15lb and I can feel it coming off. Itd be nice to have a weight loss chart fingers crossed.Hirsoshita4Version: 1.01

Great app with a few frustrationsThis app is much better and more beautiful than MyFitnessPal, but it's database is very lacking compared to MFP. Also there's no way to tell if you've had too much fat, protein or carbs for the day! Essential information to not waste money or if trying to gain muscle but not fat. Not sure why almost all the reviews are 5-star, it's certainly not as useful as many people are stating. Hopefully it gets better as the interface is very nice..Doug SmittleVersion: 1.02

Love it!This is a great app! I’ve been looking for something where I could track my macros and didn’t have to pay $10/month. This app lets you track macros and micronutrients as well and in such a creative way! It displays your vitamins and minerals on your home screen and suggests food items when you’re not getting enough of something. I highly recommend this app!.CourtneyRoseOVersion: 1.01

Amazingly Fantastic!!!!I’ve been trying to find a good way to track what I eat, lose weight, and keep track of my progress for the longest time. I am in absolute love with this app!!! It makes it so much easier and less of a chore. And I can keep up with my progress to always try to improve myself!!! And this app made it possible!!! Thank you! I love it!!!.Anime lover 46984E9A3EVersion: 1.01

Put up with it for a year, butThis app has some great features but the recipes get all buggy if you go ack to edit them. Also the suggestion cards started to populate with no picture about 3 months ago. I updated but everything is the same. 60 bucks is a lot for a company that rarely does significant updates. I decided not to renew because of this..SausshaVersion: 1.0.8

Weight Loss Made EasyI've never enjoyed diets until now. I feel excited when I get my food suggestions every day. I'm always checking them. My cravings are curbed because now I try to eat what's recommended. I feel better and I'm losing weight a lot faster than with other calorie counting apps like myfitnesspal. Thanks NutriTrack!.Namvuvan90Version: 1.01

ConfusedI like it so far, but it keeps trying to make me get the pro, but I can’t find a price. Idk if I want to pay for it if idk how much. And you get so much less on this than sustain body. I really like the layout and it seems easier on some levels. How much is it!?.Kitty83338Version: 1.02

Finally something for the keto dietIt's so annoying to see other apps that don't talk about micronutrients and real nutrition. I'm using Nutritrack for the keto diet and its great but I'd really like to see keto included as a lifestyle, I wrote them at their website and they told me that keto is going to be included in their next major release!.Badview124Version: 1.01

Love it!I love being able to track so much more than calories!! Exercise, nutrients—wow! And the ability to enter my own recipes and have the nutritional information incorporated into my day’s data—wonderful! Thanks for a really useful app—helping people eat and live more healthfully!! Awesome!!.Teadora78Version: 1.07

Working out for 5 yearsI've been working out for 5 years. I've taken every supplement you can imagine but diet has always been bad. Nutritrack makes dieting easy so you know that you're getting what you need to lift more, move more, get more done..Caermolas564Version: 1.01

Really enjoying the suggested foods!I really enjoy the food suggestions Nutritrack gives me! I always have an idea of what to eat next but it doesn't force me to eat any type of way. Every suggestion is thoughtful and relevant to my diet and helps me eat knowing that I'm nourishing my body.Santaxfence453Version: 1.01

I am SO gladI am SO glad that this app has their people review what they approve because how many of you have opened up MyFitnessPal, searched for a food and seen "dinner" 15 times in a row? MyFitnessPal just approves anything, thank god for Nutritrack. It's the first clean app worth your time in the fitness industry. Oorah!.Merinacher244Version: 1.01

I use this app every dayI use this app every day and it is so helpful with keeping me on track. I've never liked a fitness app this much! I'm so happy it tracks calories and micronutrients because that is impossible to find. Thank you NutriTrack!.Diwuegcu3Version: 1.01

Fun to thinI'm currently a little chubby and tracking my diet with Nutritrack is showing me super fast results. There's calories but there's also so much more. It's really opening up me to the world of health & nutrition and has become a really big motivator for me..Rase1294Version: 1.01

Makes me happy to dietI like dieting with Nutritrack because something about it makes me happy. It lightens the mood and brightens my morning when I enter it in. It feels like I'm a kid but I'm getting healthy. Really enjoy feeling like that..Lomeskires0984Version: 1.01

So easy to useThis app is so much easier to use than other calorie counter apps I'm so motivated and so excited to see what other features are coming out.Robin slicker904Version: 1.01

Good, but not good enoughThis is an easy calorie counting tool to use, but it won’t track your exercise or weight (I use a Yunmai scale) unless you spend the money for premium. Why do that when MyPlate syncs with my Health app and Apple Watch for free?! So long!.SuperstyleladyVersion: 1.01

Saw on facebookI saw this app on Facebook and thought I'd give it a try. I never thought I would like it this much. I'm constantly surprised by little secrets in the app. Very fun to use..Sadness96Version: 1.01

Better then MyFItnesspalThis app is so awesome in terms of tracking nutrients its like the first app I've seen that actually suggests you foods to eat rather than weird recipes no one actually eats.Sarahmain584Version: 1.01

NutritrackJust started using this app a few days ago and WOW ! I am surprised its not on the front page! I only wish it could connect to Fitbit..Collmyhill3Version: 1.01

So annoyingI always have to type it in, the app can never find anything by scanning it..JadeywadeypoloVersion: 1.05

Overall a great appIt's been such a struggle to lose weight but now I'm motivated because I'm not just counting calories I'm actually going to be eating healthy foods..Xaloshorne64Version: 1.01

Helps maintain a healthy diet!This app is great for tracking calories, and giving tips for foods that you're lacking nutrients in. Definitely recommend!.A.davis5837237383Version: 1.01

Love the appLove the app but I'd like to see choices for runners, maybe you can give us options for special diets that help with running?.Majontorn564Version: 1.01

This app is very promisingHey Nutritrack Team, I recently signed up for the 7 day free trial of your premium package and was wondering how to cancel it - I want to avoid the auto renewal charge. Thanks!.Br521Version: 1.02

MicronutrientsFinally an app that tracks micros Ive been looking forever for something like this! Highly recommend!.Talang900474Version: 1.01

Scanner does not workGreat App. Scanner has yet to work on anything so far. Only reason I didn’t rate higher..Kurk21Version: 1.03

Limited barcode and dataLimited bar codes read in Canada. Better micronutrient feedback than my fitness pal, however it would be nice to have values presented of micros rather than their perceived percentage obtained. Not clear what they are referencing in their percentage. Would be nice if you could edit macro and micro values for personal goals.8thorntonVersion: 1.07

Straightforward user friendlyVery straightforward app. You just have to be good at estimating serving sizes or actually measuring them to get most accurate results. Excellent in that it tracks macros and vits and minerals. Thats all I needed in an app. So five stars..JboneburnettVersion: 1.09

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Nutritrack - Nutrition Tracker Negative Reviews

Crashes OftenThis app has great potential. I love that it lets me see my total intake of macronutrients/micronutrients and provides suggestions for any that are lacking. However, there are some things that could make this app better. It pains me that sodium is not included in the minerals section in addition to not including unsaturated, polyunsaturated, and monounsaturated fats. It’s a real bummer the app cannot read data from Apple Health. Additionally, it often crashes when I try to create something that is not in the database after I scan it. When I scan a barcode, which is not in the database and I select create the app goes to the next screen then crashes. This is a real pain, especially today as I was creating a recipe with several items. It took me around an hour to input it because the app kept crashing. The preset times are a real bummer too as I do not eat at the times the app inputs the data. The data should be input to Apple Health when I enter it and I should be able to adjust the time accordingly if I choose to. Every meal I eat is showing up for 12:00 am daily. Finally, the support email does not work. I clicked on “Report” then my iPhone opened my email and I wrote a message and sent it to the email address that was already filled in only to get an email that my message was undeliverable..TOPW_QOHVersion: 1.07

Free version is lackingThis may be a good app if you pay for a subscription but the free app doesn’t come close to My Fitness Pal’s free version. This only tracks 2 vitamins, doesn’t track exercise, and is not as user friendly. My Fitness Pal syncs my exercise workouts recorded on my Apple Watch and inputs calories burned. It also gives info on over 15 vitamins and minerals. I really wanted to like this app because the developers are from the same city as I am and had a good write up in our local paper. I just find the constant ads and prompts to get the paid version too obtrusive..JB42857Version: 1.03

Error At Sign-UpI have tried multiple times over the course of the past year to create an account for this app. However, I have never been able to do so. In each attempt, I receive a pop-up stating, “Error: Cancelled.” I have reached out to customer support multiple times and never received an answer or resolution. I would certainly like to give this a try because, from what I’ve read online it, it is one of the few nutrition apps that track vitamin & mineral intake. But, it’s kind of difficult to do that when a persistent “error,” won’t even get me past the sign up screen..BMcv1238Version: 1.0.8

DisappointingWith a recent Celiacs diagnosis I was excited to hear about this app. I paid for the annual subscription (not cheap at around $50) and even after that purchase many of the features in the app are showing locked even after deleting and reinstalling, logging out and back in multiple times. The app isn’t user friendly. I would suggest you stick with a free app like MyFitnessPal. More development is needed before anyone else wastes their money here. How do I get my money back?!.Ash_ewingVersion: 1.03

It won’t let me create an accountHi, I was excited to try this app as I used your sustainabody app years ago. I am trying to create an account but when I go to click “Get Started” after putting my information in- a notification comes up saying “Error- Cancelled”. I don’t know any other way to contact your company as your website does not work. Please help. I have an iPhone 6 Plus and software version 12.4.2. Thanks for any help..MarieR33Version: 1.0.8

$60/yr!!!This app has a free 30-day trial but then a $60/yr cost! It is a very user-friendly, pretty, and easy-to-use app which I enjoyed, but this cost is astronomical for what it offers. I scanned several items which were not in their database so I had to enter the nutrients manually. What the big bucks are for is not apparent. I’m off to find something much cheaper! I’m experimenting with eaterpad right now..Long islander listenerVersion: 1.07

Internal server error - App not working - paid subscription!This app is usually wonderful but it has not been working for almost a month now. It just says ‘Error- Request failed: internal server error (500)’ when I try to log food. When are the app developers going to fix this? No way to get in contact and I paid for this..Jrose99Version: 1.10

Compared to Sustainabody...It seems like the free version of this has a lot fewer features than sustainabody used to have. I’m also not sure, but it’s looking like there’s a smaller database of food. The barcode scanner isn’t recognizing food items that I could have sworn we’re in Sustainabody’s app. Sustainabody was so unique of an app and it seems that this one is lacking....Knw762Version: 1.01

Can’t cancel this app!Why is the text in this app so light or pale? It is very hard to real. Why? Usually when companies want to hide some information they print it in a very pale font. What is your reason? Also, because it is so difficult to read I want to cancel my subscription but I can’t find the links to cancel. Please help me out!.Cake2WalkVersion: 1.09

Error CanceledI downloaded the app and even payed for my months subscription, but it won’t let me put in any personal information. I’ve gotten an error that just says “error canceled” every time I try. I’ve tried 2 different WiFi networks as well as my LTE data. What’s the point of tracking calories if you don’t know how much I weigh or if I am a male or female or how old I am ?.ErrorCanceledVersion: 1.0.8

Great conceptI’ve been wanting to track my nutrients and I was so excited about finding this ap. I used it for a day and just gave up. The database was lacking and I spent so much time manually inputting just to have the ap crash over and over again. I can’t invest that amount of time..MsFeathersVersion: 1.07

Paid but still have ads and won’t unlock the featuresI paid for the features but they won’t unlock and the ads are still showing. Maybe I will just cancel and uninstall..HellojerimieVersion: 1.01

Quits during add foodSo I was very hopeful for this app. Looked promising. Says it’s free but it’s only a 30 free trial then it charges you annually. That is not made clear in the description. Ok. So I overlook that because I’m willing to give it a try. First thing I scan is a bag of mixed frozen veggies from Walmart. It’s not in the database. I don’t panic. I’ll take the apps suggestion and create the food for the database. Press that button and it quits! Yup. Non starter. Couldn’t even load up my first food..Michael'AnnVersion: 1.07

Charged TwiceI tried contacting the “contact Us” in an email. Didn’t work. I had clicked the 7day Free Trial to see if I’d like it. I got charged twice, no 7day free trial and I still have adds and not everything is unlocked. Be great if someone could contact me. Thanks, Nicole.NdockrayVersion: 1.02

Does not work and no supportI literally just purchased the app and I cannot add new food items. Nor will the app update my settings information. The Nutri Track website is down and I cannot reach out to anyone for support..Cm_northVersion: 1.0.8

Forced to subscribe and give birthdateCan’t an app just let you try it out before asking for your personal info and making you agree to subscribe? Also the font and colors make it almost impossible to read anything in the app. Cancelling is painful if you aren’t familiar with the process. I figured it out with an internet search..Raperron2018Version: 1.07

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