ALOL: Nostalgia Haven Puzzle Customer Service

ALOL: Nostalgia Haven Puzzle Positive Reviews

Very charming game. Conflicted on paying for it.This game has definite appeal and I almost get choked up sometimes watching the milestones of the character as they grow up. I am compelled to pay for the ad free version, but I feel conflicted. Even if I disable ads, I will still have to buy energy any time I want to play for more than an hour at a time. The business end of this app fees greedy - if I pay for it I should be able to play it as much as I want..MatticussdVersion: 2.8

Fun as hell but many absurd featuresEdit** Okay. I’m still at disagreement with having to use FULL energy again to resume a puzzle but you guys have won me over... Never have i experienced such detailed and sincere responses from a developer. Full 5 stars for you guys. Keep it up. You guys are gonna kill it. Edit* thanks devs for responding. But the analogy with burning more calories when you “resume” the gym is a terrible one. A better one would be going to the movies. or purchasing a movie online. In these cases, you don’t repurchase the movie when you return to it... (for online movies you get at least 48 hours to resume without having to repay). Just think about how absurd it would be if you went to the movie theatre, use the bathroom, and had to repay full price because you left in the middle of it. Try to think about this from our perspective, not your “we need ways for players to spend their premium currency”. Also, please respond to this: What the hell does Tip 8 mean?? I’ve read and read and read it over and over and still can’t figure it out. Please reiterate this tip using either better terminology or with more examples..TimismeberlandsVersion: 2.6

Annoying remindersI just recently downloaded the game and it’s great. I really like it and it helps me train my brain. But.... there are those tips (the rules) that stop you from doing anything else. It forces you to focus on that thing. I feel like maybe it should be minimized. There could be an exclamation point near the row or column to remind you that what you did there was breaking a rule. It really bothers me, especially in multiplayer because while I’m trying to figure out that problem, my opponent is moving on. I don’t think it needs to be prioritized, I’m sure I can get used to it. I’m sure it helps avoid extra problems in the end to solve, it’s just something that messes with me. The game is still amazing! Thanks~.Rhae~Version: 2.7

I love this game, just have a question!I find this game to be very fun and a nice way to pass the time. The levels are very interesting and oftentimes tricky which is nice since many games like it become very easy after you get to know the ropes. I am just curious as to how you get alternate skins for the 1 and 0 blocks. I’ve seen it in photos of the game but I don’t know how to get to them, like the bird skins or whatnot. I’d appreciate it if there was an easy way to find out..Hi1234567890azertyVersion: 2.14

Pay Energy to Resume = LameHad to write a review because I felt the need to "up vote" and agree with the sentiment that using energy to resume a level is pretty greedy and doesn't make any sense. (Also, I've read the developer's response to that concern in other reviews and it is not adequate.) Otherwise, it's a fun and challenging game..KSstateofmindVersion: 2.7

Nice game, but...I like this game. But you’re going to have to figure out how to make these bigger puzzles—anything bigger than the smallest puzzle you have—to work with a smartphone screen. I don’t have a stylus, and I don’t intend to buy one, just to play this game, thanks. Also: There are too many ads. If you want to us to pay for this game, you might as well be honest and put a price tag on it. There’s no point in spamming us with ad after ad after ad. Your game isn’t that precious. It isn’t worth that kind of hassle..Roxie RavenclawVersion: 2.3

Love it!I literally can’t stop playing, and unlike other puzzle games, the difficulty increasing as a perfect rate: enough to be challenging but not impossible! Love it! I only need help with one thing: What is tip #8 saying?? I don’t understand the graphic or the text box, and I feel it may be hindering my experience! Still a great game please download!!.1998mvidalVersion: 2.8

Fun but with flawsThis is a really fun and cute puzzle but the ads are excessive. I understand it helps keep the game free but having one before and after a puzzle seems like a lot. Also the energy to resume a puzzle is slightly frustrating. Especially if the game crashes and I go back to keep playing..Allison_janelleVersion: 2.7

Energy bug andWhile it appears you get energy every ten minutes, in the 7 hours since I last played a level, only 5 energy has recharged. The limit to purchasing only 4 energy at a time seems odd, and the volume of ads can get frustrating. I don’t mind ads since I’m getting the game for free, but just reduce their frequency. The energy bug seems new as my energy seemed to be recharging properly yesterday..JcmickVersion: 2.5

IncredibleThis game is absolutely gorgeous in its gameplay and presentation. My only complaints are that the music gets quite repetitive although good, and I have yet to understand fully what tip #8 actually means as it always seems to backfire whenever I use it within a puzzle. Keep up the great work devs!.Roo2dooVersion: 2.8

MultiplayerThis is a great game and I am constantly playing. The issue I have is the multiplayer quick match. I know there was a recent update to fix this but it is still not right. The ads before are never equal. By the time I get through the 2 or 3 ads to play, my opponent is already halfway done. How is this fair? I still love the game but I wish my score was actually accurate!.SkylarthecreatorholmesVersion: 2.11

It’s funI really enjoy playing this game, and it’s amazing! The only thing I don’t like is how I’ll click out of the game for 2 seconds, then I’ll have to pay more energy to continue the puzzle I was working on. It’s soooo frustrating!!.YobaekayVersion: 2.7

It keeps crashingWhen I first downloaded this game a couple of days ago, it functioned great and I loved playing the challenge option against other players. But now, any time I try to play challenge mode, my game crashes. I still like the game, but I want to play the entire game again..AlincyVersion: 2.5

Small glitchI updated my game, yet it still says I did not. I am unable to play at the moment. I still love the game, just this minor inconvenience is all I wanted to notify everyone..(Cece1108)Version: 2.7

Tip #8What does it mean! “Among any four squares that form a rectangle, if three pairs of squares are different to each other, then it’s easy to deduce that the last pair is also different”. Seriously what does it mean?.Justin ZeusVersion: 2.6

LevelsHello, I’m not the type to right reviews, but I have seemed to complete all of the levels. I am quite addicted to the app and would kindly DEMAND more levels. Please and thanks..Mctmctmct12Version: 2.11

A really great gameI love this game. It makes me think and strategize and it has a nice story board of pictures that are very rewarding. The only downside would be the ads but they’re manageable 😊😊.Shakaila24Version: 2.6

UpdateI love this game but it recently says that I have to update to be able to play and when I go to the App Store it doesn’t say there is an update? It’s super cool otherwise!.VandwillieVersion: 2.8

Fix the Facebook loginThe game’s Facebook login needs to be fixed as soon as possible!.Lanceman7Version: 2.14

NiceI like that its a little bit challenging at times and you feel good once you complete a board.ZiggyIdeasVersion: 2.9

Tip #8So I have trouble understanding tip #8. I saw it was addressed in a response to another review, but I have one question about that explanation. A2 A7 E2 E7 I understand that we know that A7 is not equal to A2, that A2 is not equal E2, but how do we know that E2 is not equal to E7?! It is not provided beforehand is it? Help me understand it please. I don’t think I am missing something but I may as well be. Thanks for the game.SupperoniVersion: 2.8

Great game with 1 major complaintThe only part of this game that bothers me is the energy use problem. If you accidentally exit a puzzle while you’re trying to solve it, in order to resume you have to pay the full energy cost again. At higher levels this gets to be a LOT, and will majorly cut down on the amount of time I can play. If it’s a 6x6 grid that costs 12 energy to play, I could accidentally use 24 energy for maybe 5 minutes of game play. As for the response telling me to suspend the app if I have to pause, sometimes my phone refreshes my apps in less than a minute. I’ve switched apps to reply to a text message and come back to it having refreshed itself. For a 15 energy game, leaving the screen for 45 seconds cost me an hour of energy replenishment. That really doesn’t seem fair. This is the only game I’ve ever played that’s had this aspect, and while the gym or movie comparisons devs have made in other reviews might seem to make sense to them, it doesn’t make sense to me at all. If I’m at the gym, chances are I have a membership and I’m not paying per day to be there, or the facility is included with wherever I am. If I’m at the movies, I don’t have to repay when I go to the bathroom or go get snacks in the middle so long as I still have my ticket. And if I stay in the bathroom after the showing, I probably won’t have to pay for a second ticket to see another show. Even if I go to a bar with a cover charge at the door, they give me a stamp or a bracelet so I can go back in without having to pay. I can’t think of another scenario where I’d be charged for a 45 second break or an accidental click when I try to change the audio settings and get confused between the “exit” and “x” buttons (which are also a bit confusing, honestly. Maybe change the exit button to say “back to home” or something?) Other than that I love this game!.Froggy123000Version: 2.11

AdsGreat game but The amount of ads is annoying..PippaPipzVersion: 2.3

Needs fixedI like the game but every time I try to do a daily tournament the app crashes.Los3r_:)Version: 2.6

Love this game!I've been absolutely obsessed with this game since I downloaded it and have since passed all the levels. I compete in the competitions every day. I wish there were more levels, like after you beat the game maybe there's puzzles unlocked of every difficulty? Also I wish I didn't have to pay energy for resuming a level! Maybe even like half of the original energy points to resume would be great. But I still play every day because it's my favorite..Braves1973Version: 1.3

<3Love this game! Keeps my brain sharp every day!.HuỵkoolVersion: 2.3

It’s greatSuch a clever puzzle I love it.MRpIcKlE1029384757Version: 2.8

Great game butLove the puzzle game but hate the glitches.Moongirl260408Version: 2.4

GoodAddicting game.Paycho. KidVersion: 2.4

The game is fun but...It drives me crazy that if you exit the app you need to repay energy to resume the same level. I left the app to check a text and I had to repay, this keeps happening and when the levels cost 20 energy each it’s bs that you have to keep repaying. The actual gameplay is great but if I can’t play the game without staring at my phone nonstop until I solve the puzzle I’m not sure it’s worth it, especially when the later puzzles cost lots of energy and can take a while to solve. EDIT The solution you provided is incorrect. The game makes me pay even if I don’t swipe up the game to close it. If the game is supposed to work that way, it is not functioning correctly on my phone. That is not a working solution..Emm-xVersion: 1.3

While i love the game..Ads are popping up every three minutes instead of nine minutes previously, as well as the decrease in energy we are allowed to obtain while away. Whenever I have a need to exit my current puzzle, it demands for the same amount of energy as when I first played. Not only that, however I cannot seem to find any semblance of a “tile shop”, as my tiles have returned to the number patterns I wished away. Answers to these issues would be greatly appreciated especially since no information can be found online to my knowledge..NochugoVersion: 1.2

Too many adsI love this game, it reminds me of sudoko and gets my brain working. But I have never seen so many ads in a game! Every time I do something there is an ad! I’m thinking hard about the puzzle and all of a sudden an ad pops up and makes me lose my concentration! Also, why does it cost coins to undo a move? That’s ridiculous! And I don’t think energy should take so long to replenish, it’s really hard for me to play as much as I want to..Abstar3Version: 1.1

Lose gameEvery time i win the multi player game, the result screen does not come and make me lose money Please fix this please.🇰🇷🇨🇦Version: 2.5

UhhThere are a lot of adds and it’s really annoying but other than that this game is really fun and I would recommend this to people..YuctgVersion: 2.9

Not enough new featuresI bought the game when it was on sale. I finished all the “aged” puzzles months ago... yes, the daily tournaments feature new puzzles, but this game needs some new features and updating especially for the cost and if you want more people to buy it. The games fights against other players are fun, but it sometimes takes a lot of time to get matched and, even then, some players refuse to play the game... The game offers great puzzles but definitely needs new features (for example, we “grow from a toddler to a wise man”, you could have a “path” for a woman, different people, etc. Thanks!.IzzyIsaVersion: 2.14

Fun game but too many ads and way to expensive to purchase!This is a fun game but has way too many ads. I’d gladly purchase if it were a little more reasonable... $27.99?? Even Nintendo charges less for their games. I’ve paid for other games but this simply isn’t worth the price tag. Maybe consider dropping the price to something more realistic (the subscription costs are also not worth it) and you’d probably have plenty of buyers..KrystyiaVersion: 2.11

Won’t openSuper fun!!!! I’ve been playing for a few days but when I tried to open it today the game said outdated and that I need to update :(.Bulldog9000Version: 2.10

Update?I downloaded it today and enjoyed playing with it. BUT now when I am trying to play this game again, it said the version is outdated and needed to be updated? But there isnt any new version from the app store, please follow up on this issue. Million thanks! It is all good now, I enjoyed playing it, thanks!!!.SuetsugukVersion: 2.9

Keeps crashingGot stuck on the reward screen and matching opponents made me keep losing games..KrisggieVersion: 2.4

OkayKinda sucks because it works on a pay to continue basis, or you can wait a while..Condor 🍁Version: 2.4

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ALOL: Nostalgia Haven Puzzle Negative Reviews

UpsetI love this game. It’s tricky and keeps me coming back. HOWEVER, I have so many issues with it. Whenever I try to search for a multiplayer game it crashes my game. The amount of energy needed is crazy, but further the TIME it takes to get energy back is insane. Like everyone else, I can not even begin to understand why you need to spend energy just to resume the puzzle. Especially when sometimes I get ads that are just black or don’t play and the only thing I can do to get out is completely cancel the app. So many things! Please listen!.LizabearcxVersion: 2.5

Same review as a lot of othersAds, a little overkill. As far as costing energy to resume a puzzle when you exit the app, I think enough people have argued this point enough for you to actually take action. This is the first puzzle game I’ve played where it costs energy to resume a puzzle. It makes no sense for us and for you as the developer. Why? Why charge energy to resume a puzzle? You’ve told numerous people to suspend the game so it doesn’t cost energy but you have told people why you do this. Answers please..Pjhk01Version: 2.4

Nope too many adsSorry this isn't a game. This is energy systems and scams to "earn " free energy. Basically they want you waste your time not playing this game. I'll spend my money on a logic game that is actually a game. I only pay for games that win me over by being a good game and I refuse to support apps that annoy you into wanting to pay. It's not worth it. Don't waste your time with the explaination because I'm not changing my review because you explain how IAP work. You also understand the risk of making an annoying game is one star reviews so take mine..TcarrwVersion: 2.9

Just downloaded and can’t play??Just downloaded this today and I couldn’t even get into the app! I was blocked by an error message saying I was on an outdated version of the game and when it brought me back to the App Store it had no update, just an open button as if everything was fine! I’m pretty upset I didn’t even get to see the app..Shipke12Version: 2.8

Was fun until it crashedSpent all night playing, was all the way at the rank graduate with one more puzzle till next rank. Game crashed and I lost all my coins and my perfect Versus record. Game crashed again and I lost all my progress. It started the tutorial. I was logged in through game Center and Facebook, but apparently that doesn’t do anything to save your game..TimMaiettaVersion: 2.4

Locking playtime behind energyFun concept. I’m enjoying the game thoroughly. I don’t enjoy my play time being locked behind the energy concept. Earn 1 energy every ten minutes and one level costs 5 energy. It’s a nasty way to get people to fork over money. Only reason this is getting two stars..Fallguy7864Version: 2.5

Fun game, terrible re charge timeIt’s a shame because the game itself is very fun, but the “energy” you have to use to play goes very quickly and takes for-ev-er to recharge. So you end up stuck not able to play. Would be a five star game to me if it weren’t for that..W0wzersVersion: 2.5

BrokenThe puzzles are interesting if you can get to them. There is an ad that plays before each one that most don’t close which allows you to get to the puzzle..LynnbbVersion: 2.4

EasyIf you want a game that is actually challenging, play any other puzzle game. The puzzles take a few seconds and then you have to watch a 30 second ad between each..Blaque_IvoryVersion: 2.6

Can’t open app :(Can’t open the application anymore. Keeps telling me I need to update the application even thought i have the most updated version.Sadboi125Version: 2.8

Too many forced adsDon’t force me to watch ads to keep playing. If you want to monetize your app, create compelling gameplay that makes me want to give you money. Don’t punish me for not giving you money..BobJonesyVersion: 2.5

UpdateThe app requires me to update almost everyday, yet the problem with getting stuck with a blank page after winning persists.SanchoPunsaVersion: 2.8

Portrait locked - tap sensitivePortrait orientation locked are inconvenient on larger devices. Failure of the app to register a double-tap counted as an error. Both of these are interface issues that should be addressed.....rmkVersion: 2.9

Ads ads ads!!I love the game itself BUT... I refuse to watch an ad literally after every game!! Uninstalled after 30 minutes!!.GarbageGameAppVersion: 2.9

Great game - multi player crashesCrashes every time I try to connect for a multiplayer game.PjcubsfanVersion: 2.5

No coins for referralI referred a friend and didn’t get 500 coins as stated. Who do I contact for this error ???.ShingrrVersion: 2.7

I did love this game but...I loved this game. I LOVED IT SOOOO MUCH. There are just soooooo many ads continuously playing, if I have to exit a level I have to use the same amount of energy I had to use to open it originally. OH and the ads don’t “relax” me, they stress me out and make me not want to play it anymore. The energy also take FOREVER to add up and you can only have 30 max. It’s so annoying when you get to the higher levels. NOW the energy levels don’t rise when I’m not in the app. Unbelievable is this to try to get people to spend money..Dog LuvrrVersion: 1.2

Not worth the adsI used to love this game, it’s a great way to keep your brain active and it’s very satisfying to play. Except lately there has been an advertisement every time I play and right after I finish, so much so that I spent more time watching advertisements than I actually did playing and it became so quickly aggravating it didn’t make the game worth it at all. I am very disappointed in this change and just see the app as a waste of time..GilbertnataliemVersion: 2.1

Too much down timeGameplay is great! Awesome new twist to logic games! Non-fixed energy cost as you advance puzzles is a bad move. At some point you are only able to play a few puzzles then let the energy replenish for hours before you can play again. Charging full energy to return to a puzzle you already paid energy for is a VERY bad move! Fortunately, this developer, like so many others, tries to make money by running tons of ads. This only enables users, like me, to find another game to enjoy much easier. I wonder when developers will figure that out and stop the ads. If you’re going to run ads as much as you do, you better make sure your game is too good to put down! By the way, being unable to play a puzzle for hours because you need to wait for the energy means that players are putting your game down and looking for something else to play. Look at other games that keep you playing until you have to put it down for real life. Sure, they have ads too, but they don’t prevent your gameplay and have means to continue for hours on end. Hope you learn something from this. Maybe I’ll see another of your apps when you have overcome this “disability”..Rhino racerVersion: 2.11

Compatibility issues when changing accountRecently switched from Samsung to iPhone and the compatibility issues are really bad. Cannot collect the rewards from winning the daily tournaments and sometimes doesn’t even let me play. Not going to spend more money on this game when I cannot even play..Jln_98Version: 2.11

Just a game to serve you ads. Don’t play.Thirty second ads after every game. Really, devs? Might as well make this a paid game..EsperanzaclarissaVersion: 2.9

Too many adsFun game but so many ads..Mike EnnsVersion: 2.9

The missing updateWon’t let me play cause I need an “update” that won’t appear.Kc6513Version: 2.8

Well that sucksJust downloaded game today, played it a couple times. Now it won’t start says I need to upgrade it but there is no upgrade available. Can you say “delete”. To bad too it seemed like a neat game..BundropVersion: 2.8

Keeps crashingWant to love this game but it keeps crashing mid-multiplayer game, losing me the game and my energy. Also frequently crashes during regular games, and when each game costs a fifth of the max stored energy that’s sort of a massive pain. Otherwise, the game is fun and the graphics are cute. Too bad it’s also incredibly frustrating to try and enjoy....SummercolorsVersion: 2.5

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