Spare Driver Customer Service

Spare Driver Positive Reviews

Good fundamentals but room to improveI’ve been using the app for half a year now and I can honestly say that it gets the job done but there’s loads of room for improvement to make the user experience much more seamless. I use it for ride hailing Ideas for improvement: Pause button - helpful for moments when you need to fuel or take a break Text option - I understand the idea of handsfree but it would be useful if the customer had some form of communication with us GPS - doesn’t always take the quickest route and the pin drop for customers isn’t accurate too often Ability to view trips queued up - Would be a nice function to know how many trips are queued up behind the current one Ability to view drop off location - currently you can only see the drop off after you complete the pick up, the drop off should be listed in customer info tab or somewhere in plain sight View past trips - customer rating, name, gratuity, trip details (location of PU and DO), trip fare Overall I enjoy the app but there’s a lot of things I’ve just learnt to deal with. If there’s room to improve then let’s improve!.Cheesy JVersion: 2.38.9

Apple car playWould be nice if you could use it with Apple CarPlay.Thechamp1234Version: 2.45.3

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Spare Driver Negative Reviews

Burned a circle in my iphone screen.I’ve been doing rideshare part time. this software is very inconvenient in that you can’t be off of the app for even a couple minutes without losing connection. this wouldn’t be such an issue, but leaving the screen on the same “searching for riders near you” page had burned out a circle of my screen light where the map image is. having paid 1400$ for a phone and having to keep a screen open that ruins the phone makes doing my job absolutely pointless..RachelovoxoVersion: 2.46.196

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