Tezza: Aesthetic Photo Editor Customer Service

Tezza: Aesthetic Photo Editor Positive Reviews

BugsStill giving this app 5 stars because it’s still amazing, and I know that Tezza cares about the subscribers and everyone who uses it! I just wanted to flag that there are several bugs throughout the app: - 9th template under film black: when you do the 4x5 setting and download the image, it doesn’t download as it is shown. - 9th template under film white: the Polaroid behind the first Polaroid just remains blank. - 3rd template under sketch: the line for picture behind the first picture sits above the front picture. I think it’s supposed to look like one picture is behind the other picture. - 4th template under sketch: under the 4x5 setting, it’s forms a square but maybe that’s just how it’s supposed to be given the dimension change. Same with the last template under sketch. (Just flagging in case it’s not supposed to be like!) - in the regular photo editing area: after I edit a photo, it doesn’t always show the edits in the library. - sometimes the app crashes, but could be that I have too many pictures/videos in the library that I’ve edited. - not letting me connect to instagram. Tells me there’s an error. (I was connected before and none of my pictures were showing, so I logged out to log back in. But, this time there’s a problem logging in. I entered my password correctly.).AegirinereveuseVersion: 5.7

Good App- terrible output.This app is very well featured and has a lot of controls and useful presets that can produce a very fine vintage look. However unfortunately it is also completely useless since the lack of control over output options means it only outputs a three megapixel file with unknown compression. I’m feeding the app 48 Megapixel Tiff files from my iPhone 14 Pro Max. With output that small there’s really no point in using this app- I can’t incorporate it into my workflow so now I have a subscription that sadly needs to be canceled. Another minor annoyance was not being able to use presets until I liked the company on Instagram- which did resolve itself when I purchased the pro bundle. However again for an app that charges a subscription I shouldn’t have to put up with such small output files and I don’t feel comfortable following a company and liking their IG even before I’ve been able to try the features. It’s clear this app is geared towards casual users that want a fast vintage look for Insta photos and not serious photographers. Too bad as it’s clear they actually put some real effort into the effects..Aconitum ColumbianumVersion: 7.7.4

Glitchy and UnintuitiveI do like their edits, especially for photos shot on a higher end digital camera (honestly don’t like it for iPhone photos - these edits are best on high quality images), but the app is super glitchy. It constantly crashes when I’m in the middle of editing. I’ve edited photos I uploaded to the app and then a few days later wanted to re-edit, but at export it wouldn’t process because it said the source photo was gone. My only workaround was to reupload the original pictures, edit, and export immediately - this is very frustrating. I’ve been now recently trying out their Studio feature and it’s honestly not very intuitive to use and continues to be glitchy, having to constantly restart the app. I’d at least recommend Tezza page create lots of available tutorials on how to use their studio editing tools, but there’s very little useful content out there, and the app does nothing to explain the how to’s. Lastly I wish there was more customization built in to the Vibes special effects..QuesoblancogirlVersion: 7.101

Best editing app - video works amazinglyI love the filters, there are so many diff ones for every occasion and I love that you can use them on videos too!!! I personally found the app very intuitive to use with copy and paste, but they made it even more obvious with actual words underneath the tool icons now. I also love the HSL and other adjustment settings - only thing to improve would be to allow lighting curves and better way to save videos in background bc that can take a while for longer videos. Overall, they are constantly improving the app (I remember when the videos saving didn’t have a timeilne showing how much had downloaded!) so def recommend. And of course you have to buy, the free version is more like a little test trial to see if you like how to work it..PastabowVersion: 4.7.3

Love it, but...!I absolutely love this app & it’s my go-to for editing all my pictures & videos, but I think some additions would make it even more user friendly & helpful! I think an “undo” button would be essential! Also, it’d be nice to have a way to store and save different versions of all the filters you’ve curated. Sometimes you like certain filters with varied levels of brightness, contrast, etc. and want to be able to name/save them and have it in a queue that you can quickly access rather than sorting through your previously edited photos to see which version of the filter you want to apply to the new photo..Teachmissp24Version: 5.0.6

I LOVE Tezza App…but I’m starting to feel ripped off.I have had a subscription to Tezza since the app was launched, and upgraded to the video subscription when that option launched as well. I have loved using the app and was also so excited to get pre-access to the Studio version of the app. I tried Studio and loved it, but when I tried to use it today, I got a notification that it would be +$4 to access it. As someone who already pays for video, I feel like this “upgrade” should be included in that price. Again, I love this app and will continue to use and subscribe, but I’m frustrated that a feature that includes most of the same features as the video subscription is an extra $4. I’m also frustrated that this was not disclosed to those of us who were in the test group!.MgraceeeeeVersion: 7.101

Great editing, but a few bugs.I’ve been loving this app and recently had purchased the membership, letting me unlock a lot of filters, frames, etc. But when I tried to use the frame “softy”, though, it had not showed up once I finished editing it, and downloaded the image. It was one of the reasons that I’ve purchased the membership, so I’m a little upset about it. I know that Tezza is getting onto a lot of bugs, so hopefully if there are any Tezza workers reading this, you could get onto this one too! Besides that, it’s a great app with amazing filters, and other features. I’d give it 5 starts, but I’m doing 4 just because there has been a bug in my usage of the app. Otherwise, I recommend downloading this app, and even purchasing the membership! :).Mason ebVersion: 6.0.1

Great start... could be even better!I love this app and love the addition of the video editing :) Just a few suggestions with the new feature is that it would nice to have an estimated time range for how long the video takes to download because some can greater than 10 minutes for longer clips and the screen can’t “sleep” or else progress will be lost. It would just be nice to know to gage how long it would take and plan for editing video clips. It also would be helpful to have the download time for longer clips be sped up, however am not sure that is controllable through the app. I love the filters and the whole app overall a lot and usually don’t post these but thought they would be good improvements! Thanks:).TezzafanVersion: 3.5

Love the app but sometimes it crashes:/Giving 5 stars because i love this app and the edits it has! it is my go to. the only down fall has been if i am downloading, even a 15 second video, sometimes it will crash. currently i am downloading a video and it just simply won’t download. i’ve deleted and redownloaded the app, exited out of the app, and restarted my phone several times. they just update so i’m assuming that could be why? all in all i highly recommend this app for editing. it is very easy to use and they have the cutest and most creative filters and frames. love the app!.CaptainchanyaVersion: 5.0.2

I’d enjoy the app more if it workedSince February I have only been able to use 3 or 4 filters. I usually have to do it manually (which I can do it in many different apps) I wanted to support a Utah local because that’s what we do. I have enjoyed the filters in the past and always use the app for my editing. Since February I haven’t had time to talk to a machine via email.. finally had the time and literally no help! I think you guys need a better team of people to take care of your customers so that our issues are taken care of. After all if I don’t pay I don’t play! But I’m paying and having no one help with an issue is frustrating. Hoping to have my issue resolved sooner than later!.Murilo BuenoVersion: 5.3

L.O.V.E.!!!!!!!!!Absolutely OBSESSED with this app. The filters are amazing and they are always adding new effects and filters! The copy and paste feature is my favorite and I love editing my videos with the same filters! Only bummer is that it takes up a lot of space if you don’t delete your photos in the app...hoping they can figure out a way to store to iCloud or automatically delete in the app if you save to your camera roll? Other than that, it’s perfect and they listen so much to their fans and make adjustments on the spot based on their user feedback. Go download this app ASAP, you will use it EVERY DAY 🙌🏼.ChelsGCVersion: 4.4

Been great but not recentlyI’ve always loved this app even only the few free filters are excellent and I love what it allows you to do editing wise. But recently I’ve been having some issues. Every photo of mine that I try to import it says something like “trouble loading, maybe the file is corrupted” and then it tells me to try again. I’ve tried this with multiple pictures dating back years. There’s no way that every single picture I have the file is now corrupted… Update: I realized it only starts to do this after I try to unlock the Cocoa filter by following them on Instagram. Before that it’s fine.ReggieoliviaVersion: 7.0

Not workingI love using the Tezza app it’s perfect for exactly what I’ve been looking for in my photos. I usually use it about every other day but right at this moment it’s no longer allowing me to access the other filters as it would normally allow me. I hope this is just a small issue that’s occurring but my next payment is coming up for this app and if it’s not fixed before the 26th I’ll have to cancel which is really sad :( I’ve already deleted and reinstalled the app and still no luck please someone help me with this!.Cass9186Version: 4.0

SuggestionsLove this app, just wanted to give a couple suggestions that would make it that much better! The first one is to be able to change the date on the disposable filter so we can put the date the picture was taken. Second suggestion is to be able to place the subtitles anywhere on the picture instead of just the middle section. That second one’s not too big of a deal but it’d be great to be able to change the date on the disposable filter (:.Karlalun.aVersion: 7.0

Love it.. but super GlitchyI love the Tezza app. You can use it for stories, editing and to plan your feed… however you cannot trust the app. 9/10 when I download a story it doesn’t save properly and then I have to recreate the whole story again. There’s no opportunity to look back at old stories to save it again.. I have to remake it entirely. It’s happened twice now that I plan out my feed weeks in advance and then it glitches and makes my photos show up as whits boxes. I wish I could attach photos. It’s super irritating and I think I have to switch to something more dependable like UNUM which is a total shame because I love this app 😭.Hazel_WilsonVersion: 5.6.1

This app changed my life!!!I’ve been a huge fan of Tezza since before the app came out and I even considered buying her presets once, but alas they were a little too pricey for me. When her & Cole released the app I knew I HAD to get it! I’ve had it since the first release and haven’t used any other app to edit my photos since!!! I edit everything in this app, my photos and videos. And the price for the amount of premium filters and editing tools you get in this thing.... for photos and VIDEOS... DEFINITELY WORTH IT. Seriously, this app changed my life. THANK YOU TEZZA AND COLE!! ❤️❤️❤️.Cynang3lVersion: 3.9.2

Not workingNormally, Tezza works perfectly but for the past week I have tried multiple times to go into the app and use it since I paid to unlock certain filters but I am prohibited from using any filters at all. When I go into the app, there is a just a picture of a model with the words “the art of life” and it does not go away. It has no option to click out of it and it is super annoying since I use this app for almost all of my pictures. Please fix this or if it’s just a glitch in my phone, I would like some feedback as to why this is happening and how to fix it..SandywarcholVersion: 3.8.2

I absolutely love this appI think in my entire life i’ve only ever written like one review for an app, but tezza is absolutely amazing. I love photography and everything photography but im terrible as using apps like lightroom because i find it too complicated and my photos never come out just right when editing, so i like to use presets but when i started using tezza my photos have absolutely never looked more amazing. Even with the few filters that are free there’s still more than enough to get the photo just right for you, no watermark or anything, it’s an amazing app..SomeoneyoumightknowmaybeVersion: 8.3.2

Great app, crashes a lotLove the app and filters, I pay for the extra filters as they’re beautiful. The crashing (opening, getting stuck on selecting album and then closing out) has been happening since I got the app but it’s worse now. I rarely leave reviews for apps but this one was just annoying because I couldn’t edit photos in time for something I needed in a timely matter because of it constantly crashing. Would rate it a 5 other than that! :).Marlyn L. MVersion: 4.7.2

Great presets... app just needs some updatesFirst of all — the presets are amazing!! I will gladly pay $2 a month for the rest of my life to use them. The only things that I very much appreciate, and would love to see updated are: 1. The sliders to adjust the intensity of the edits are barely even touch sensitive and takes up to 20 seconds to even move them a tiny bit, I can never seem to get it to the exact desired number. 2. The exposure edit seems to lower the contrast a lot — not a big problem, but could be fixable to avoid having to go back and add more contrast every time I brighten up a photo. 3. Would love to have a library within the app so that I can go back and edit previous photos, as well as copy and paste edits to multiple batches of photos so that I don’t need to edit each of them one by one, which as a photographer could take hours (especially with the glitchy/slow moving speed of all the sliders.) Other than those minor tweaks, I completely love using the app and always will!(:.PLEASE BRUHhVersion: 1.3

Love the FeaturesLove love love the features of the app and how easy to use it is, but mine crashes literally between every single photo I edit/ project I create with the template. Literally every single time. It makes it so much more time consuming to get my content created (bc I use this mainly for business use) when it kicks me out halfway through a project and I have to re-open and restart every time. But the features itself, If it would stop crashing, are awesome and relevant!.MadisonalaneVersion: 7.4.1

Love the app, just needs some debuggingI absolutely love this app and have been subscribed for a while already. Lately some features stopped working altogether, hence the four-star rating. Writing here in hopes of it being fixed. My app is updated, so that shouldn’t be a problem. - when picture is added to “feed” the edit disappears, displaying the original picture. - instagram pictures don’t show up in feed. Tried deleting and downloading the app, didn’t help..Amelia WondererVersion: 7.3.1

Subscription not working :(I love this app so much. I paid for a yearly subscription back in April and have been using this app all the time since then. for some reason today it’s telling me I don’t have the subscription but when i try to purchase it says I already have it until April 2021. please fix this :(( **UPDATE** they’re working hard to fix the bug issue and i don’t want them to lose a star as a result 😹 the app the 10/10 when working properly. Thank you Cole & Tezza for communicating to get the issue fixed..KellieCageVersion: 4.0.1

The BEST editing App I’ve ever usedThe Tezza team sure knows what they are doing.... this is the 👏best👏editing👏app👏 I’ve ever used. Period. I only wish I came across it sooner!!!! I just launched my blog and am so beyond satisfi— THRILLED with the functionality of the App, the presets, and the capability of the App to produce stunning content. If you are launching any sort of blog like me (@sodowntown shameless plug) or just trying to spice up your own insta or social media this is a must have... you can tell this App is made by creators for creators everywhere!!!!.@sodowntownVersion: 4.5

Absolute favorite editing app, just a few bugs please helpObsessed with this app. I wanted to let Tezza know that there’s issues with the video studio. My app keeps shutting down when I crop a video. It also shuts down when I try to save a video. I hope this gets fixed! Pay extra for video shop and I can’t use it because it always shuts down. I tried restarting app and starting new projects and it still shuts down..Sayba123Version: 8.1.1

Glitches in savingOverall, I LOVE this app. It provides so many options all within one app! Gone are the days of having an app for every little detail. My only issue is that I currently cannot save videos since the most recent update. I’ve had this issue in the past, deleting and redownloading fixed it, but I really don’t want to lose all of my images. I also don’t like the feature to create stories. I find it difficult to use and I always accidentally delete my template without meaning to..THEradAsianVersion: 5.1

Great app, needs some bug fixesIOS 16.6.1 Beautiful app, easy to use. However, I’ve noticed recently that the adjustments I make in the iPhone photos app do not transfer to the Tezza app. I’ve had to save the pre-edited ones separately in my photoshop app in order to create a new photo to use in Tezza for it to pick up those edits. I like to adjust the highlights and shadows in the Photos app itself before I go in and edit in Tezza, and would love if a new update made it possible to transfer those edits to your app..SeaNat206Version: 8.1.4

Help me pleaseI need help getting this to work. This app is awesome. I love it. I want to be able to use it but my subscription isn’t working properly. It says I need to subscribe to use the things I want to use, but I am subscribed for it all. I have cancelled my subscription and re-subscribed. That didn’t work. I deleted the app and re-downloaded it. That didn’t work. I have gone online to try and reach out for support and there’s nothing. I don’t know what else to do to get it to work. HEELLPPP 🙏🏼.ZonoguesVersion: 4.0.1

Problem Exporting VideosI LOVE this app! It’s one of my go to’s if I need just a quick edit. I pay for the subscription, I love the new constant updates/ new content. However, I haven’t been able to export a video in at least 2 weeks. It gets up to like 93% done then it either crashes or it just freezes there. I’m not sure if it is just me this is happening to — but it is incredibly inconvenient seeing as this is my go to for video editing. Aside from this issue the app is great and I definitely would encourage everyone to get it..Aromero16Version: 4.0

Cute presets, glitchy appBeen using this app for a few weeks, the presets are cute. But the video editing has never worked for me- I can edit the videos just fine but not a single one will save. Really frustrating because that’s primarily why I downloaded it! So now I have a bunch of videos loaded onto the app (which obviously I pay for) and I can’t even get the finished product into my camera roll for use. I always get an error message..___bbemVersion: 3.5

Love the edits but…The reason I downloaded this app was to utilize the video editing feature. Recently I edited a video in the app with a very minor filter effect and when I uploaded that saved video as a reel on Instagram the video looked spotty and kept glitching out. I thought it was my phone so I restarted it-nope. I thought ok, maybe I’ll try and upload my original video without edits to see if it’s just Instagram acting up-nope, uploaded fine. I tried this multiple times and it glitched out every time. Bummer because I did like the edits on the app!.HalehalekalewaleVersion: 7.0

Love the app but it never works:(I’m obsessed with Tezza and I pay for the app. I just hate that it almost never works. It I try to open a photo to edit, it freezes and shuts down at least three times before it decides to work. It also shuts down randomly while I’m using it. I don’t remember NOT having this problem. I always hope the updates will fix the problem but they never do :( praying it gets fixed one day because aside from these “bugs” or whatever causes this to happen, it’s an amazing app!!.LoonkiepoonkieVersion: 6.0.1

ImpressedI’m familiar with a handful of editing apps, but none have quite lived up to the hype as the tezza app. it’s convenient to use & the premium features are available at a low price which is nice for broke college students who enjoy cute pictures. i rly love the vintage vibe from all the video edits & the variety of film templates. i have had a lil issue with the app crashing after trying to save edited videos, so i reached out to the creator & got a response right away. it has only happened when i’ve tried to edit a video with the stop motion, but i’m honestly just so impressed by the kindness & concern i received. the app constantly goes through updates to fix bugs & i have faith the issue will be resolved as quickly as possible :).LavenderlueVersion: 5.0.6

Issues with the video qualityLove this app and have always used it to edit both my pictures and videos but as of lately I cannot use any of the edited videos because the quality is just terrible. I try to paste the same filter on to both pics and vids and the videos just don’t come out the same as it used to. Please help! I am paying for this subscription and it’s a bummer that it’s not working how it used to. Yes I’ve already deleted the app and reinstalling it but nothing happens..LB.RuizVersion: 5.4

Simple Glitch Fix?Hello! I do hair. I love using the Cocoa filter for my Instagram photos to make all my pictures look uniform without changing the colors too much. However I have come across an issue that makes me unable to use the app. I import a picture to edit, and then when I choose a filter the photo becomes pixelated and decreases the quality incredibly. For someone who does hair, it granulates the photos of hair and turns it into pixels and I can’t post that to my profile. Please fix this, because I love the filters!.KkgreenieVersion: 7.1.2

BEST EDITING APP!Started using this app about two years ago I believe and honestly the best editing of you’re ever going to find. On top of that it’s free to download with very low prices. If you want to access all the features they have.. quick and easy, saving, and quality. Are all fixed and are not a problem. Definitely a 10 out of 10 and I would highly recommend.MillsTooTsieVersion: 8.3.3

Slow motion featureI absolutely love this app! BUT the only thing that is SUPER frustrating is the slow motion feature that I TRY to use for my videos. Every time I try to use the feature it’ll freeze and then the app closes me out of it. I have to go back in and start editing all over again from scratch. The app is great when it actually works, but when it isn’t working it’s super annoying especially since I upgraded to use that feature specifically, I would like for it to work when I use it because I’m paying for it!.Carmel25Version: 5.0.6

Not worth the money anymoreHonestly — have had this subscription for a lonnnng time. Finally ended my subscription bc I used very minimal edits that were actually free once I cancelled. I kept using it, then today I’m no longer allowed to use the once free edits bc the app is now requiring a subscription to use EVERY edit. Don’t waste your money because they offer very mediocre edits. Sick of everything costing money every month, so I’ll stick to the free software versions elsewhere. Sad, I loved Tezza for a long long time..810191287668865322Version: 7.8.3

Great alternativeGreat alternative to the sellout VSCO, just hoping they can hold stronger thuan VSCO could. Paid locked lots of filters but fun cameras are nice.MogilerVersion: 8.0.2

It’s okI wish there were more templates for free and you can’t change the colours of the photos which is kinda dumb.Cockatielowner1Version: 8.3.1

Orientation bugThe app has a serious bug with the orientation of videos. I’ve noticed it when I try to use templates and also when I save a project to my phone. I’m the app the video looks one way, and on my camera roll the orientation of the image changes. It’s a complete waste of time..LzeiniVersion: 8.2.1

Keep crashingHi! I've been using Tezza for a few years and I really love it sooo much. But since I think a month ago the app seemed to be very slow, and today I opened it again it just keeps crashing, can't even use the app. I just updated the app and it's still the same. Wonder what happened? Thank you! M..紅顏Version: 7.99

Exactly what i wantedToo good.Jessejay91Version: 7.7.7

The best when it works!I adore this app when it works. Lately it always randomly shuts down when I try to load photos. Very glitchy lately which I hope they can fix cause when it works it’s the best!!.Gr8k818Version: 7.8.1

Perfection.The. Best editing app there is period. What Cole and Tezza have created is absolute talent..Clara kanaVersion: 7.6

Loved it!So many options and so many aesthetics. i canceled my vsco subscription and subbed this app haha.MONCHOOONVersion: 7.4.2

Incredible❤️Amazing app, makes editing so easy and they always turn out flawlessly. Love that I can follow @tezza for all my editing inspo too! Xx.Emmac123321Version: 7.3.1

CaptionsAbsolutely loving the app so far. But it will be nice if we could put in more captions like InShot for example.QkebilaVersion: 5.6.3

Great app, hope they have more optionsHoping they have options to pay for a specific filter individually. hi tezza pls hear me 😗.KgbiugbbmVersion: 5.7

Love the features but... the app won't load for templates and keeps crashing. Wanted to love it but didnt. Also, subscription fee is steep, would much prefer a one time fee..Madeintheam5everVersion: 5.6.3

Okay app.It’s great for filters! But lags to much!!! Always closing on me. Super frustrating… I open a picture to edit and it’s black…. Fix this!!.NicoleCosmeVersion: 5.3.5

Fix the bugs plzzzzI loved this app.. but when I save my pictures it just doesn’t work! I paid for the whole year and it keeps lagging 😩😭.MegdaoustVersion: 5.3.5

Can't save my picturesI pay for the app but sometimes I just can't save my pictures. I press on Save but the picture doesnt show on my phone.JgiixoxoVersion: 5.3.5

The filters are awesomeThe filters are really good, super easy to use and has a lot to offer for the paid subscription BUT out of all the apps I have on my phone, this is the only one I have problems with. It crashes pretty often, won’t properly load stuff, won’t save…etc. I have a new iPhone so it should be working fine but isnt. It sees like they are aware of these problems tho and do seem to try and fix them as they occur!.Aqua16572Version: 5.3.5

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 8.4.1

Tezza: Aesthetic Photo Editor Negative Reviews

Don’t waste your moneyThis app has become useless. Whenever I make edits and save them the edits show up bright blue on my camera roll, I have a new iPhone and an updated app so I’m unsure why this continues to happen. I tried to reach out for a fix (which was difficult as there’s no support email that I could easily find), and after DMing them on Instagram all I got in response was a “we’ll forward this info to our team”. Since I’m a paying customer I feel like I should have been offered a refund as this bug has made my app completely unusable for months. I keep redownloading it to retry after awhile only to find nothing has been fixed, which is a huge bummer because I used to love this app... deleting for good and pretty upset I wasted my money for so long and wasn’t offered any real support or a money back..MissListerineVersion: 5.1

READ BEFORE SUBSCRIBINGDISAPPOINTED FOR OVER A MONTH!! The only thing this app does WELL is collect their payment. The video exporting feature hasn’t worked for over a month (just sort the reviews by most recent to see how long this has been an issue). The app just crashes and video doesn’t download. I’ve emailed support and CRICKETS, yet they still deduct their payments. They’ve even disabled the ability to leave a review from the app which appears to be intentional. Do not pay to create content that you will not be able to download to your phone. I typically used this app for stop motion videos and IG story templates, but neither is working. I waited in hopes that it’ll be eventually resolved with an update and nothing. Until acknowledged and fixed - don’t waste your time/money. I do not recommend..KAT8081Version: 5.1

Bittersweet - REIMBURSE US!!!I love this app - but it’s a little frustrating that it’s never fully working…I pay $3.99 a month and kind of expect everything to work with no bugs whenever I use it but no, it’s either the app doesn’t fully load or I can’t save my edited photos/videos to my phone. What does Tezza team do when this happens to your customers? Do we receive a credit or refund because I’m trying to save pictures to my phone tonight and nothing is getting saved to my camera roll. I can’t even edit new pictures in the app. I double click on the picture and the edit screen is blank/blacked out. I hope this gets fixed soon or I will no longer be a paying customer..Bianca.BritoVersion: 5.3.7

Studio needs tons of improvementsI really love the filters on this app. However, the studio feature has been quite buggy. I encounter issues like the app closing on its own, slow video editing, and difficulties uploading, selecting, cutting, and moving without problems. Even after deleting and reinstalling the app, the issues persist. These challenges are specific to the studio aspect of the app. It’s disheartening to notice consistent feedback on this matter in the reviews without a response from the Tezza team. I’d like to suggest considering including the studio feature in the regular subscription until its usability significantly improves, rather than as an extra charge..Julie.RomeVersion: 8.2.1

PRIVACY LAW & APPLE APP STORE VIOLATIONTezza has a clear violation of Apple's App Store privacy guidelines as well as individual privacy law violations as they have denied access to the apps primary function, saving a single edited photo, to all users that have opted not to share the entirety of their photos—when the app could 100% reasonably function where the user has only granted partial photo access. Tezza is refusing to let paying users download the photos they have edited through their app unless you grant them full access to all of your photos. This is a privacy law violation and not needed. See other high performing photo editing apps for example: Airbrush, Phlow, etc., in these apps, users do not have to give access to all photos to use the app..CduaiceVersion: 8.3.3

DONT WASTE YOUR MONEYSo I bought the filters and I was using them and they are amazing! But now I’m not able to use them because they say I need to “subscribe” again... So I checked in my subscriptions and it say that I’m good until June 18th!!!! So I bought this for no reason! It’s ridiculous. So I’m giving it 1 star, I paid for it and now I can’t use it. Horrible app Update: they told me I have to the software update... I did so. I have the latest update. But yet when I want to restore my subscription it says “An Issue occurred while attempting to process your subscription. Please try again.” I deleted the app and downloaded it again. SAME PROBLEM! These people are either scammers or they really need to fix this problem. But PLEASE DO NOT WASTE YOUR MONEY FOR TEMPORARY FILTERS..MelanuskyVersion: 4.0.2

Quality has gone downI used to love this app and happily paid the monthly fee for it, the glow filter was my favorite. but recently all the filters have done is wash out colors and make any direct light in videos look completely over-exposed. the exact same videos that looked soft and glowy with the glow filter, now just look harsh and washed out when I try to use the same filter, even on the lowest setting. I’ve tried to turn down brightness and exposure, messed with every setting I can think of on my phone, and even tried on my husband’s phone since it’s a different brand, but nothing helps. I’m thinking of canceling my subscription and going without..Beck_writesVersion: 7.7.2

SO MANY BUGS U CANT EVEN USE THIS APPI literally cant save pics i have edited for days cause of constant crashing- i have reached out to their team several times- and they simply don’t respond. I honestly am very frustrated… the app is amazing and i love the filters- but the crashing ruins it. it would honestly be a simple fix if they got together and had a sit down meeting and invested more money into how much the app can handle… but clearly they don’t care. They do not even respond to their support lines which to me says that they don’t really care ab their customers- just the customers money. very unhappy and i would give 0 stars if i could. for 6$ a month that intense of a bug is EMBARRASSING..FaithygrayVersion: 7.2

App issuesSo I was absolutely loving the filters, and i decided to pay for a monthly subscription for the photos and videos. I am totally up to date on my payments but all of a sudden the app keeps asking me to subscribe and will not let me use any filters on my videos. I just paid another payment of 3.99 last week, and I can’t access the filters I paid for. It’s honestly frustrating because I got charged for something I can’t even use. I’ve deleted the app, I’ve tried to resubscribe, and nothing it working or fixing the issue. I absolutely love the filters so that’s why it’s so bothersome to me. Maybe someone can help!.Dfsupalnd13Version: 4.0

FleecewareIt’s fleeceware. it won’t outright steal your data, but it’s shady and will trick you out of money. lures you in with a free trial, has hidden costs, hard to unsubscribe, might even charge you after you remove it. the good reviews are not genuine. the good reviews either bought (ie, fake) or old. free trial period that comes with hidden costs. They may charge users multiple times or charge a higher amount at checkout. On top of that, once the users are subscribed, it's very tough to unsubscribe from their services, and hence they continue billing even after being uninstalled. Also, they claim that the app has been recommended by Apple, however, it's not. How to identify these fleecewear? The first tell-tale sign is they are mostly entertainment apps such as virtual musical tools or utilities like flashlights and calculator or fortune-telling apps, photo or video filters or editors, volume boosters, quiz-based games, or wallpapers. Secondly, there is a flood of paid 5-star reviews posted with bogus reviewer names..Iq2Version: 7.8.8

Nearly zero free optionsI was advertised this app on Tiktok, looked cool so I tried it out. There was only really a few free "filters" but as for effects or overlays, there were literally zero free options. The options are already very slim even with a subscription. At most I could understand is having an Ad paywall to where you have to watch an Ad to unlock filters, or play Ads inbetween trying different options to still keep the filters and effects free. Or, at least charge a small one-time fee of like $2.99 or something. But $5 a month for nearly no options is an absolutely ridiculous request..IllieangelVersion: 7.2

Good but crashes often and easilyI’ve been paying the premium of Tezza for over a year. Whenever I use the templates, the app crashes. It takes a few times of closing and reopening the app before I can complete and successfully export a completed template. The app also crashes if you ever try to import more than 10 photos or so at a time. So things do work, but only after a lot of closing and reopening the app. The instagram feed feature glitches often—as in doesn’t load any photos. It’s just been a white screen for a while now..Moea rVersion: 7.2

NOT FREEMust subscribe to use..Howcomeallnicknamesaretaken8Version: 7.8.3

In app purchasesIt only has a handful of filters available- and it is a subscription.BobochiquaVersion: 7.8.7

Too expensive and disappointingGood but you need the membership to do like everything.JP-MtlQcVersion: 8.3.2

GlitchIt’s a decent app except for the main reason I use it - to plan my Instagram feed - keeps glitching and doesn’t sync with my account despite being logged in. I have to log out and/or delete the app to get it to work and I’m sick of wasting time doing that so will start looking for something else..Hmaeve937Version: 8.3.2

SCAM APP DON’T DOWNLOAD MADE BY INFLUENCERSWhat a scam. Do NOT DOWNLOAD this app. The free trial is not free and you get charged right away. There are barely any filters on this app, and VSCO app a variety of better ones. This app is literally paying some influencer millions by scamming..Sarahsharif8Version: 8.3.1

Completely stopped workingI’ve used this app for months, and suddenly in the last week it just fully stopped working. I’ve tried uninstalling and re-installing. It doesn’t show any imported images, and doesn’t save anything except blank images to my camera roll. Disappointed in the quality..Adam ChuckVersion: 8.3.1

App keeps crashingI payed for the subscription for this app, but it keeps crashing when I try to add a filter to a (very short) video. Unless the bug is fixed soon, I’ll probably cancel and request a reimbursement. Totally useless..Ibrid033Version: 8.1.7

Now everything is subscription basedI have been using this app for months, and I saw the process of seeing. More and more filters getting into the premium and locked for subscription. I found this app really really appealing and pretty, for instance the camera filters were amazing. I got why they were subscription only. But when I saw that even regular filters got into the subscription, I was extremely disappointed. Now guys, I don’t recommend downloading this app if you are not planning on buying subscription.Defne🤍💙🧿Version: 8.1.7

ReviewYou charged me before the trial was up and this doesn't work on an iMac. I asked for a refund, I am still waiting..KaT_erinaVersion: 8.1.7

AwkwardAm I going insane or does this app not even allow you to crop? Why can’t I choose my own boarder to crop? Bizarre.3637833Version: 8.1.7

Wouldn’t Recommend ItJust like every other app on the App Store, this one is shallow and unusable if you’re not willing to pay 6$ a month for the subscription. It’s not a good idea to waste money on something like this unless you have a lot to spare. This app is not for the average person.TammiThoughtsVersion: 8.1.3

Even if this app turns out great…Kinda have a hard time being told Tezza pro is $5.99/month in the app description in the App Store to then find out it’s actually $7.49/month once you try to subscribe in the app. This might just be me, but that’s a turn off. I might just stick to good old Lightroom..Ghgdsbjjfdsfbjkfd bfedhhVersion: 8.1.2

CrashingThe app keeps crashing I can’t even use the app. Not very happy at all! I’ve had it for a year and no problems but ever since the update I can’t even use the app now..Showden2Version: 8.0

Keeps crashingSame as the other review. Loved it for a week but now when I try and click to edit a photo the app crashes.. tried deleting the app and rebooting phone. Hope it’s resolved soon or it’s not worth the download..Hb1234_6Version: 8.0

Photos don’t upload to editI have tried choosing many different photos and almost all of them don’t upload. It says “try re-importing them”. I tried this and it still doesn’t work. What’s the point in using a photo editing app if you can’t upload photos to edit? Annoyed about this because it seems like they have good edits. Will be deleting. Fix your app!.CceeeeebVersion: 7.8.2

Don’t download.This app would be great if they weren’t just looking for money. U can’t really do much without subscribing, you can’t even view your full photo with the filters to see if subscribing would be worth it. Don’t bother downloading..And just4268945Version: 7.7.3

App doesn’t work with IOS updateTried to get help from support but haven’t heard back. Haven’t been able to use the app all of December. It open and shuts right down. Disappointed..KetoincanadaVersion: 7.7.3

Keeps crashingThe app keeps crashing doesn’t matter how many times I’ve updated my phone and the app itself.WellnesswithasenaVersion: 7.4.4

Won’t connect to InstagramNo matter how I tried, the app won’t connect IG account. It’s also really slow in all other aspects..PooppoliceVersion: 7.4.2

How the app is goingThis app has so nice fliter so but all the nice ones are for money that what’s disappoint me.JQEqualLoVeVersion: 5.7.1

Crashes, so frustrating!!I also love this app for the many filters, the great effects, so many cool things! But it glitches and crashes like crazy. If I try to edit videos they won’t even export, it just crashes. I have the paid version. So annoying. And where do you go to contact customer service/support!?.Usernam8088Version: 5.6

Do NOT download this appTezza advertises a free 7 day trial which is not free at all!! They will charge you immediately after and do absolutely nothing to give you your money back, they will just keep taking more from you. Read the other reviews here and you will see. I had to go through Apple to get a refund and if they charge me more we will have a serious problem. Huge SCAM.. stay far away..KaitlinM95Version: 5.4.12

Usually love this appI love this app and I use it for several things, it asked me if I wanted a free trial and then continued to charge me for it. I have no idea how to get a refund. I do not want the paid for version….. please give me my money back..WhydidhouchargemeVersion: 5.4.9

Warning DO NOT ADD THIS APPI added this app less than 20 minutes ago NOT KNOWING THAT THERE WAS A TRIAL FOR 7 days with many charges after that for different parts of the app. They make it extremely complicated especially if you want to opt out! I was given a email for any questions .. if you go there to cancel you are then redirected to another site where they ask you for another $2 for a trial.. $10 after that in order to get you off of the original app which is the actual issue!! So why am I not getting help directly from the app creator of Tezza!!!?? Tezza! Please help me delete my newly added app from the past 20 Minutes! I DO NOT WANT ANY PART OF YOUR APP!! Please remove and DO NOT CHARGE ME! I’ve tried every way you’ve mentioned in order to remove it and none have worked “easily” as you have mentioned they wouid and I haven’t even used the APP!!.EllenfernVersion: 5.4.7

Won’t openPlease fix! I use this app to edit photos for my business but when I open the app on my iPad, it’s just a blank screen and I can’t use it. I tried restarting my iPad and everything but nothing works.MtsuiyuVersion: 5.4.5

Sooo glitchyI love this app and I use it for all my photo editing and videos for my business, but it’s extremtly glitchy and I’ve had so many problems with it, I open the app and it glitches and you can’t even edit it just crashes.Sam LaydenVersion: 5.4.2

The worst app ever !!!!Horrible ! Don’t download it! You can even use anything without paying….DadswertdVersion: 5.3.7

It Doesn’t Work!It hasn’t worked since day 1! I haven’t been able to save a single photo to my camera roll! I want my money back!.PurposeOverProfitVersion: 5.3.5

Used to be a good app but glitchy nowI used to love love LOVE this app! it’s still my go-to for editing instagram photos. however, lately every time i click into the photos in my drafts (if that’s what you’d call it), the whole thing glitches. i have a newer iphone that has no other issues so that shouldn’t be the problem.London_gal_333Version: 5.3.5

App showing me to buy a complete packageI don’t want the video included in the subscription , i just need subscription for the photos and it’s not showing me that option anymore..13_JasVersion: 5.3.5

Won’t let me edit my photosIt seems like when I add a new photo to Tezza, the edit button is now disabled. No contact/help button in the app either..LdhkimVersion: 5.3.2

Can’t open photos/black screenWhen I go to open certain photos it just has a black screen and won’t let me preview them either when I hold down on them ?? Also won’t let me save them and I already deleted the originals out of my camera roll so kind of a piss off, you should probably fix this problem before you piss more people off.MagicbananazVersion: 5.3.5

A lot of glitchesThis app normally has a lot of glitches. 9.5/10 times I can’t edit my photos when I want, after uploading my image (like today) I have to wait a few hours, sometimes days until the edit feature works. I’m only writing this review now, because after paying for this app monthly for a year or so, I think it’s a little ridiculous. Also annoyed at myself that I am now reliant on this app & the 1 filter I use for the sake of my feed aesthetic. Pro tip for anyone, just take some time to learn Adobe Light Room..Mars KellyVersion: 5.3.2

There’s no free trialThe app claims you’ll have a 7 day trial, but then charged me the full weekly price at 3am. I disputed and don’t even know if I’ll get a refund. That sort of practice is untrustworthy and I probably wouldn’t revisit using the app in the future in any capacity..Isusersept2014Version: 5.3

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