Instagram Customer Service

Instagram Positive Reviews

SUGGESTION! How about an Option For Chronological order?So I seriously like this app and following creators but I have a problem with how my feed is always set up. First of all, my feed is not in chronological order! The way it’s set up is very very unnecessary, I miss many posts from the accounts I follow! I also end up seeing posts from the second they upload a photo to the next post being from another person from 5 days ago! Second, since the way our feed is set up it keeps changing the posts every single time I come back to the app, again with the same thing, a post from 5 days ago to like 3 minutes ago. Like you’re lucky to catch one that’s very recent. That’s just so uncomfortable and very annoying. Please bring back chronological order or have an option for this!!(I seriously believe having an option is perfect!! It gives us a choice!!) It’s more helpful than accidentally missing a post because the way this is set up. Or completely miss a whole week of posts by someone. Anyways We have been trying to ask you guys for so long now! It’s certainly something we need back. Thanks for reading and listening to the us users! Hope to hear back from you guys some time!.Put it back!:(Version: 62.1

Good app with too many flawsInstagram is perhaps the application I use the most, and I really enjoy it when it’s at its best. However, the flaws are simply overwhelming at times. I’m writing this review because my account has been wrongfully shadow-banned and action blocked over 6 times now without an actual just cause for it. Every time, it says I was allegedly “sharing my account with a service that helps me get more likes and followers” even though that’s blatantly untrue. I have 0 posts, 0 likes and well under 1000 followers. I have written 4 detailed reports explaining my situation but it has been to no avail. Every time this happens, I’m forced to change my password, I’m logged out of my account and then I’m action blocked for an entire week. Every time I try to like or comment, it gives me the option to report it if I believe they have made a mistake but nothing works. My account is never checked, my week long action blocks are never reduced or lifted, my reports are never acknowledged and I’m always getting wronged. I also really dislike the fact that I cannot easily contact anyone from Instagram to help me with issues like these, I can only leave long, written reports for you to ignore and do nothing about. Please revise your algorithms and consider having a Tech Support line with human responders for unique and recurring problems like this one..Km_nievesVersion: 159.0

MaintenanceI have had a frustrating issue for several months now where certain features either make the app crash suddenly, or do not work entirely. One feature that does not work at all. Not a single time... is the ability to post multiple photos in a singular post. I’ve tried with just 2 photos. I’ve tried with the maximum amount of photos in a photoset(10). Not a single time has this worked. After adding a caption with some hashtags, tagging friends, and waiting for the post to load. It fails to post every single time. I’ve tried this on both my old phone iPhone 6S plus, as well as my most recent phone purchase the iPhone X. This feature has never worked for me, often times being so frustrated I’d neglect the app for a few days and then find myself back. After attempting to delete the app as well as the app cache and reinstalling on both phones the feature is still inoperative. I also agree with many other Instagram users that the feed is very annoying that I’ll see posts I’ve seen already, or posts from several days ago. Chronological order?? If Instagram was more oriented on creating a seamless working application they may have a lot more users, or more frequent users of the app. Every bug I’ve experienced, I’ve submitted through the in app report a bug..Andrew_colin_Version: 53.0

Good social media app, bad user interface designThe app works for what it needs to work as. But for whatever reason, the user interface constantly changes and there is absolutely no indication that it is meant to change in their version history updates. It becomes slightly irritating that the app will work one way one day and the next some random change will be made to either the explore page or the home page that just doesn't make sense based off of its history. My example right now would be the new reels that were introduced. Now when I go on the explore page there is a huge portion of it being taken up by reels that I don’t want there. Sure, reels is cool but I went to the explore page, not the reels page. Another example that also happened recently was where I opened the app one day and my home page didn’t show any of the pages I followed and instead showed random pages. It took me a minute until I realized I had to click on “see older posts” before I could see the old posts. Not that I care for this too much, but it was just irritating for no reason to suddenly have pages I don’t follow showing up in the section of the app meant for only pages that I follow. That’s about all I can remember but there has been a history other similar changes in the past as well that I vaguely remember..RopetapetiteVersion: 155.0

Still good, not great (iPhone X)I have pretty much the same comments as everyone else, regarding bringing back chronological order of the feed, stories being a ripoff of Snapchat (but I believe Facebook, instagram, and Snapchat are all owned by the same company if I’m not mistaken), etc. BUT ALSO, I just bought an iPhone X and the app needs some serious revamping be compatible with the new phone. They did a good job of having the layout fill the full screen view of the X; HOWEVER, when you go to upload a new profile photo, if you click on any photo besides the very most recent one in your photo album, the layout glitches, and the “Cancel” and “Done” buttons move up on top of the iPhone’s time and battery displays. I wish I could attach a photo to this review, but I hope my explanation makes sense. This glitch makes it impossible to click either of the buttons, and you have to physically kill the app and reopen it in order to get out of the screen and back to using the app. This happens every time you try to change the profile photo. If you use the most recent photo in your album, it works mostly fine, with just a little awkward cropping on top. This is just frustrating because obviously people might want to be able to upload ANY of their pictures as a profile photo! This glitch really needs to be worked out ASAP.VlpageVersion: 22.0

Every big update brings me great painI can never say that an instagram update has ever thrilled me in recent years. Every single time this app has a massive overhaul, the controls become even more clunky and jammed together, I don’t even know what it’s trying to be anymore. I’ve been on this app for 7 years. In those 7 years, the notification/activity tab has been in the right corner, just left of the account button. So it baffles me as to why someone would feel the need to move it to the most unconventional place possible. It is so terribly out of the way now, and not only that, it’s been replaced with a shopping button, so every time my dumb ADHD self goes to check my notifications, I’m sent to some bootleg Wish page. To whichever one of you working at instagram decided to cram the activity button into the top corner with 2 other tabs, I truly hope you have an awful day. Just an unpleasant time. I hope you get a parking ticket, and your car runs out of gas. And you go to the kitchen to find your spouse has tried a new recipe for dinner, and it’s just not very good. And your computer crashes at a very inconvenient time, and you were using an adobe product and forgot to save recently, so you lose a lot of progress on whatever garbage your team concocted to ruin the experience of your user base. I truly despise you..PupsrcuteVersion: 164.0

Great app, feed flaws.Overall, Instagram is an excellent social media app. However, I have found a few flaws in the way Instagram looks. For example, the comments are not in chronological order;making them very confusing. I have found a similar problem in the feed algorithm. They are not in chronological order anymore. You will see a post from 2 weeks ago, and then a post from 2 DAYS ago. Next, there should be a bigger time frame for videos. You cab only have a video that is 1 minute long. I wanted to post a slime review, but the video was 2 minutes long so I had to do it in 2 separate videos even though all of the slimes came together. Finally, I think you should fix the messages. You can always see if someone has seen your direct message. This isn't exactly a problem, but I think there should be an option, in case someone does not want people to know when they have seen their messages. Please take these suggestions into consideration. I know I am not the only person complaining about these things. Other than those problems, I have only had good experiences with Instagram. It is very easy and fun to use. You can share pictures and videos with your community or even the world! All in all, Instagram is a fantastic app, but needs a few fixes..Te ratesVersion: 55.0

AlgorithmI’ve been an Instagram user for a long time now and I really enjoy the app. Definitely my favorite social media platform. I, unlike most, really like Instagram stories and I love how you can save stuff without having to screenshot. My complaint however is my home feed. I’m tired of only seeing posts from 5 of the 200 people I follow. I wish there was a way to have it be in chronological order, but you can make it so that specific people do show up at the top of your feed. This may sound a little silly but it’s pretty embarrassing when you accidentally like and comment on a post from 5 days ago as if it was posted ten minutes ago. Really I don’t understand why Instagram is making all these frankly useless updates to the algorithm. Instead of that they should be cracking down on how the thumbnail (starter photo?) for a video has nothing to do with the video. Now that’s something that needs worked on. I feel that these algorithm changes only benefit the people exploiting Instagram and hurts regular users content intake. This is a little long so in short great app but please stop messing with my feed, or at least give me the option to change it back to the way it was if I so please..FalloutjaneVersion: 28.0

Needs to fix glitches in the appInstagram has always been my favorite social media app, however, recently I have had VARIOUS problems due to malfunctions within the app. At the beginning of September 2018, I was logged out of my Instagram account for no reason at all. No big deal, I’ll just log myself back in, right? Wrong. Every time I tried to log in it said an error had occurred. I logged into my Instagram through the safari app to make sure my password was correct, and it allowed me to do so. Now knowing that I was using the correct password, I tried again to log into my account through the Instagram app itself. No luck, once again. I contacted Instagram through email and they said there was nothing they could do about the problem. It is now March of 2019 and the problem is still occurring. Instagram needs to fix this situation. Which according to Google, multiple people are facing similar issues as well. Please Instagram, fix these glitches within the app or help the people who are facing these problems. This is a very irritating problem and the Instagram Team just seems to push it to the side. This is not an efficient way to run a company..Brianna Renee SVersion: 85.0

Needs Some ImprovementI’ve had Instagram since 2013, which is a very long time 😂 It’s definitely changed over the years. A few problems I’m facing now, however, include my explore page resetting (I’d have to exit the app & go back in to fix that), and not having sound when I try to upload a video on an extra account. I also feel that a few of the features that used to be on there were so much better and easier to get to. Archived Stories, for example. Whenever your story would disappear after the 24 hours ended, you’d get a notification saying how many people viewed it. Now, that’s not there anymore, and I have to go to my archived just to see who looked at my stories. Another thing is the hashtag following (or whatever it is 🤷‍♀️). For me personally, I’ve never used this. I tried it once and just thought it was annoying cause the posts would go on my feed, and I’d be thinking that I’m just following these accounts when I wasn’t. It really isn’t the greatest feature to me, as I could just go to my explore page and find the same posts. Regardless of these minor things though, I still use Instagram pretty much every day. 😂 It’d just be nicer if these issues were resolved or taken into account by me writing this..🌼Caitlyn🌼Version: 75.0

Fix this please!I really enjoy using Instagram but I have one issue and that is that when I try to upload more than one photo into one post it crops my photos to the same size as the first one in the post. I want to be able to post all of them into one post and have all of the pictures be the original size. This would be great for photographers like me who go out on photoshoots and want to put up one post with their best photos. It is hard to do that when all of your photos are cropped the exact same way. It should be the same way as Facebook. I am not saying we make Instagram exactly like Facebook because they are two different social medias, but I think it would be nice if we could upload photos on Instagram the same way we can upload them on Facebook. With Facebook you have one post with multiple pictures that are all the original sizes. You can then click on them and look through them individually before exiting and going through the rest of your feed. Instagram should allow us to have the option to upload our photos like this. We should have an option to do this If we have a photography account. I know not everyone would want to upload their photos this way but many would choose to do this..--wolfg1rl--Version: 46.0

Please stop making unnecessary changesI am finding it harder to use Instagram with every update. Changes that are being made are unnecessary and feel unnatural to me. I can’t see posts in chronological order, I have “suggestions” on the feed which I go to see ONLY what the people I’m following have been up to. That’s been slightly annoying, but now in the explore feed when I click on one post with the intention to scroll through all the posts suggested to me from various users... instead I’m met with only one users posts, most of which I’m not interested in and it’s annoying to have to go back and click the next picture to see the next meme or what-have-it, causing me to close the app and open FaceBook or Twitter instead as they aren’t making changes that are majorly affecting the way users browse content. I don’t know who instagram has put in charge of these updates, but every single update gets worse. ALSO not to mention, the app will automatically follow accounts that I have either never encountered or had no interest in following. I have never left a review in the AppStore but Instagram used to be my favorite social media outlet and now I’m much more fond of other things due to some of the updates and I think a lot of people might feel this way about the path instagram is taking..AperralllVersion: 26.0

New UpdateI love Instagram, it’s like a more modern version of Facebook thats basic enough for my grandma to understand but still fun for me to use. However I don’t know if this is a fluke or apart of the update. A message came up saying Instagram limits how much likes we can do on comments at a time to stop bullying... I just want to know who thought this was a good idea. This is a social media app that’s like the whole point, liking is literally the foundation of every media. If you have a limit whether your intentions are bad or not your going to end up being wiped for existence. And also I don’t know who thought a limit on liking comments would prevent bullying but that person has obviously never really been bullied in their entire life because that does nothing. The only thing limiting likes is going to do is leave Instagram with bad rating and have your audience delete the app and go to another platform that allows them to do what social media is suppose to be able to do. Speaking of such I won’t delete the app yet because I’m hoping this is a fluke but I will be switching to another platform, for the rest of the month, that is able to do its job. I appreciate the concern for bullying but find a way to help prevent it that doesn’t effect everyone and take away from the purpose of social media..Eurasia☺️Version: 156.0

A sad userMy Instagram feed is now filled with posts from advertisers and accounts of which I don’t even follow. I never see my friends on my feed anymore unless I am scrolling for 10 minutes and people’s pictures are not getting as many likes. I can speak from experience because I have watched my likes go down as Instagram has changed their algorithm. People like things which are unique! Keep Instagram different and unique and make other platforms want to be like you, not you wanting to be like them. If the changes are based off of Statistics, realize the functions of other apps. Snapchat for instance, people like it simply because it is very private. On Instagram you are able to send pictures to people however they can be uploaded from the camera roll and used to look like the picture was taken just then.. this makes Instagram very user friendly for catfishes. Just keep the traditional Instagram aspects and forget about conformity. Make it so dm pictures- if uploaded from camera roll, it states that. Additionally, make the feed tendered to followers which a users look at most frequently. Because of these issues with the algorithm, even though I used Instagram since 2012, I must say goodbye until changes are made :(.Uzer001098876Version: 75.0

Instagram is Digging its Own GraveFirst of all, I’ve only been using Instagram for around 5 years —maybe less— but I’ve been noticing that update after update, the app has become harder to use, uncreative, and, dare I say, annoying. I don’t exactly understand why the “create post” button was replaced by the reels button; I get that it is probably to promote reels, but there are much better ways to do that, such as put it in the place where the “create post” button is right now, or put it in the drop-down menu in the profile section. I also feel the same way about the heart button moving, because as someone who never uses shopping on Instagram, I would much rather look at who liked my most recent post(s) rather than whatever shopping shows me. Secondly, Instagram needs to stop ripping off other social media apps; I don’t know if this is because it was bought out by Facebook, but Instagram took the biggest details of Snapchat, TikTok, and Facebook, and miraculously managed to find a way to meld them into their app. It’s obvious that Instagram’s company is taking these ideas so people would use their app more, but I feel like people would use the app if it was more unique. To be blunt, Instagram should stop trying to be something else; Instagram should just be Instagram..NeedForMeem101Version: 169.0

Great app, some changes would be amazing:)Instagram is a great app that I use on a daily basis, I love it and i’ve had it multiple years, but there are some changes that would make this app go above and beyond that me, and many others, would appreciate. First off, after you post multiple pictures in one post, you should be able to delete some pictures out of the post without having to delete the whole post. This would make so many users more happy because there are countless times when you accidentally post one picture in a group of pictures that you don’t like, but you didn’t realize it in time and you already have many likes and comments so you don’t want to delete the whole post and you just stay stuck on what to do. Also, if you creators made a way to preview certain pictures on a private account that the creator of the account puts up that would be amazing! It’s difficult to tell who some people are sometimes when you are only able see their profile pic so if you were able to select a few pictures from camera roll to put up (no likes or comments involved) it would be a huge help. Thank you creators for the amazing app:) ~Kailee.Blobycorn101Version: 103.0

Since Facebook took over I.G.Just wanted to mention to those who are are concerned , that I stopped using Facebook because of the obtrusive nature of Facebook in the use of my data and exploiting it for purposes that I have not agreed to, nor would I... Instagram seemed like an option that was a platform made for users that enjoyed and appreciated each other’s photos and small bits of commentary versus Facebook‘s rabid feedback loop of everyone including strangers who would be able to comment, and so often disparagingly so, on your content. Instagram at the time, seemed like a mountain lake of peaceful interaction versus the stormy seas that Facebook and it’s deluge of content and ads had become. When I started using Instagram there were no ads pushed onto my feed… Now there are and not just a few, but regularly inserted into my stream that I follow. Some of these ads have products which according to the reviews, could be from companies that are less than reputable… So already it’s begun..Facebook in it’s march to monetize all aspects that it touches is now slowly but surely souring The Instagram platform with it ads and I’m sure eventually with other products that will supplant what Instagram originally was to be about… I will use it until I tire of this which could be sooner than later… We shall see..BallzrogVersion: 142.0

Fix in updateOkay so I absolutely LOVE Instagram. Recently I have noticed it is not loading all of the posts. I will go on Facebook and see a picture posted that states it is linked with Instagram but never see it on my Instagram feed. Also when you refresh it will take some of them completely off of the feed instead of putting them towards the bottom. Can you please fix it! This is causing people to not get any likes at all. My followers say they never see my pictures unless they search my profile. I keep seeing the same pictures over and over again. Some days I get half of the likes I normally do because people do not see my pictures. This is very frustrating. Another thing that is annoying is the adds that I don’t ask to see. They are very creepy because they relate to the things that I like but that’s not why I got instagram. It seems like this app is trying to copy every other social media app such as Snapchat and Facebook. I have been having this issues about loading pictures and my followers not seeing my stuff for about a year now. Can we please go back to the old instagram where everything was in chronological order?.Megan3133Version: 26.0

Some things need to be fixed.....First of I don’t like how if you have a really good quality picture instagram ruins the quality! THIS NEEDS TO BE FIXED RIGHT AWAY! US POSTING A PICTURE SHOULDN'T RUIN THE QUALITY OF THE POST! Second I don’t like how some people’s instagrams have different stuff than others. Like how for some people their can choose to color their messages and some can’t. It’s really unfair to others that don’t even have the option. The same thing goes with the bouncing text letter thing. Some people are able to move the text and it like wiggles and stiff while others do not have that option. Also it took so long for everyone to get the option to be able to share a post to your story. I remember i went years without having the option to share posts to your story, even after i sent many reports to instagram about this. So of course I was super happy when I FINALLY had the option. I have no clue why it took them sooo long to fix that when so many people were reporting that. Anyway I hope this helps and I hope instagram gets faster at fixing their bugs and make sure everyone’s instagrams are fair. Like have the same options and stuff. That’s it for now! 0w0.Millysmiles10Version: 156.0

Love InstagramSo fun So cool So interesting L🌸VE IT!!💕.Cricket 😊Version: 14.0

EasyVery easy for a newbie to learn and use.BetweensVersion: 14.0

FIX THISWhenever I log into my account it says “sorry, there was a problem with your request.” Please fix this. I tried with both of my accounts, and I used several devices to make sure if it wasn’t just my phone which it has a problem with. It said the same exact thing on all the devices I used. Please fix this..Andrew09832Version: 84.0

ExellentJ'adore instagram ! J'aimerai être plus vue.Atn0000000002Version: 14.0

Viewing my storyI want to see who has viewed by story beyond 24 hours Please change back!!.KenderellaaVersion: 79.0

CrashingOkay so Instagram keeps crashing within about three seconds of me being on it. Sometimes I can get on to it but then I go off and can't get back on. I've tried turning my iPod off and stuff but it doesn't work. I updated it and it still crashes. Please fix this!! Would give it five stars if it weren't for this..JeffrytyyteVersion: 16.0

Too many adsToo many ads.JswjwhsidowkekVersion: 72.0

Can’t log in. I know my username and password. Still can’tLove the app, but I can’t log in on the app. I know my username and password. I can log in on my computer, safari and everywhere else except this app. I don’t know why. PLEASE FIX THIS.Mervin MorasVersion: 87.0

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Instagram Negative Reviews

Hard To Navigate with the New LayoutFirst off i’d like to say that i’ve been using instagram since 2015. i’ve seen some changes over the course of these past few years that were very good for the overall use of the app, and some that just made navigating the app more difficult. the main reason why instagram has become so popular over the years was it’s simple layout that made it easy to access and interact with followers and discover people. but now, in 2020, likes and view counts are hidden, the feed isn’t in chronological order, the algorithm only allows you to see posts of only a handful of people you follow, and now the notifications have moved. if instagram wants to keep its users satisfied, then they need to go back to the classic look. keeping the classic layout with home, explore page, upload, notifications, and profile at the bottom makes the app easier to navigate. there is no reason why the shopping bag needs to be on the bottom bar because not everyone shops from instagram. there are a lot of scammers on the app! instead of changing the layout, instagram needs to fix the algorithm, put posts on the timeline back in chronological order, get rid of bot and spam accounts, and remove accounts/posts that don’t follow the community guidelines. now more than ever, there are many accounts that spread hate and misinformation! why was changing the layout a priority? fix it and bring likes and view counts back!.BabieeajVersion: 150.0

Please Stop With The Horrible UpdatesI've been using Instagram since 2013 and every update I've gotten since then has been disappointing. This newest update (version 166.1) is one of the most annoying and ugliest looking updates yet. First of all, why would I want to connect Facebook messenger to my Instagram account?? It's so unnecessary and of course the DM feature on Instagram is basically mutating into Facebook messenger with the message reactions and the different colored messages. Secondly, the shopping feature being on the bottom bar is the absolute worst. I've never shopped on Instagram and never will but I'm stuck with this completely useless button on my toolbar and I always accidentally hit it when I just want to take a peak at the explore page. Thirdly, the reels feature is absolutely awful (I know that was from a previous update) and I hate that I have the reels icon on my toolbar. The toolbar in general is getting way too confusing and too many things are getting added to it. The fact that I can't even post a photo from my toolbar is probably the most annoying feature. I love Instagram and every time I get an update I just say to myself "Well, I guess I'll give it a try" but all of these updates that have happened in the last 1-2 years have pushed me over the edge. Probably going to delete the app because these updates have been nothing but awful ever since Facebook took over. Hate what they've done with it. Stop trying to turn Instagram into Facebook..Alec rojoVersion: 166.1

Annoying issueInstagram is a great app to use on your free time and to connect with other people. This is why I was really interested in using Instagram to try and help out my barber career. The one annoying issue I’m having is when it comes to trying to add an action button for booking. I have tried this with three different booking apps so far and with no luck. For example I am trying to add my square appointments app as a book option on my business account. The videos I have seen about how to do this, show that once you click on the app you use to schedule your clients, you need to enter in the URL that will link them to your booking page. I believe this is where the problem is. Instagram doesn’t give me an option to enter a URL. The order that Instagram sends me is ( connect website > please select business to connect > connect to Instagram > connection successful). Then when I refresh my page there is no action button. I have used three different booking apps in hopes that one of them would work and none of them do. I have the online booking option turned on within the app as well and it still doesn’t work. It’s extremely frustrating and to add onto it, I can’t find anywhere online to help me. There’s no way to contact Instagram, at least from what I have seen and it feels like it’s never going to work for me. This app could easily be a 5 star, but this one problem is really making it hard..MoonstuhVersion: 148.0

Lack of report systemInstagram has more potential than it has now. But a few issues are what keeping them from pulling out of from the others. First is the amount of bots, fake, and duplicate accounts that are on IG. Myself and some others (possibly) use IG as a place for photography, businesses, reaching a broader community to share the similar likes, or just for fun. With those few listed accounts, it limits who can see your posts and your account. I can see/understand if someone has a business and personal account. But to have 3+ accounts that are the exactly the same and are troll pages then why keep them up? Also there are times especially now (not sure if it’s happening to some people or not) is accounts and people who are clearly going against the TOS and guidelines with their posts and accounts. No matter if it’s drugs, tobacco, alcohol, nudity or sexual images. Some are showing up in popular feed (whatever it’s called) and some though scrolling through posts. Like earlier yesterday/today I tried reporting dozens of posts and accounts of completely naked women and a few of drugs and tobacco in use that showed up and all IG said was that “it doesn’t go against their guidelines”. How does all of this not go against the guidelines?? Also reported a account that supposedly had gotten “removed” on a couple different occasions but still on their as of yesterday with basically no consequences other than a couple pictures that were reported and removed. So I don’t know..My MustangVersion: 169.0

Inaccessible. Many problems.I’ve got a couple Instagram accounts, and no two have the same features as the other. It’s incredibly confusing and annoying to switch between two accounts on the same app that don’t even have the same features. One might have a different, newer version of DM’s while another has been stuck with an old version and has never been updated. For the past two months my main account has been action blocked almost every other week. Instagram has made me change my password 8 times within then as well. I rely on posting often to keep my audience and gain new followers (as well as to catch the eyes of potential customers, as I am an artist that makes money off of commissions) and I obviously can’t do this when Instagram blocks me from posting. I don’t share my account with anyone, I’ve never purchased followers, and I’ve never used any third party apps with Instagram. So it’s beyond me why they keep doing this. Not to mention, the support is awful. If you have an issue or if you need help with something, you might as well forget it. The support team is incredibly unhelpful and has always been this way. I’ve seen accounts post highly illegal content that Instagram deems as safe for all ages! Even after reporting. Any legitimate problems I’ve tried to report have been met with silence. The idea of Instagram is great. But the app itself is becoming worse and worse as time goes on..MnwreckVersion: 156.0

This new update is terribleInstagram has made it even harder for you to see posts from the people that you actually follow with this most recent update. I now only see about 10 - 12 photos from people I actually follow, before I get to the "you've been caught up" message & suggested posts start popping up. I follow 200+ people, 80% of whom update regularly, yet instagram is making it impossible to see them. I miss so much time sensitive information, including sales, events or donations, all because instagram has moved explore page posts to your home feed as well. And posts are being BURIED with this new update. Half the time the "new" posts on my timeline are 1-2 weeks old & the posts in my "older" tab are from the same day. As a creator myself, my engagement has dropped exponentially, as Instagram is making it increasingly difficult for my work, & the work of others, to be seen. And that's not to mention the horrific placement of the new reels tab, dead in the center of the app, with the new shop page directly right, kicking both the post button & the notifications tab to the top of the screen on the home page. As a small business, this is FRUSTRATING to say the least. It seems like instagram is hell bent on punishing the very people that keep their app alive. At the very least, give people the autonomy to organize their app tabs the way they want to & choose to have a chronological home feed or an algorithmic based one. Come on Instagram, lets do better..AllredmonkeyVersion: 166.1

You’re killing me, hereI like Instagram. I do. It’s a good app for keeping in contact with friends and for being able to share the things I create as an artist. But I swear the app gets worse with every update. The changes to the layout of the home page that make it so it’s basically a second explore page and so you don’t see posts from those you follow in chronological order are frustrating. The change to messages that make it so swiping prompts a reply to someone rather than exiting is confusing and non-intuitive, not to mention outright useless. The changes to the placement of the notification and posting tabs are infuriating. This is an app for sharing, not for shopping. Keep the shopping tab out of the main tab bar and put reels back with explore. Instagram would be much more user friendly if there was an option to toggle certain features (although calling them features instead of “hinderances” might, in some cases, be generous), such as the swipe-to-reply in messages, the suggested posts after the most recent posts in the home section, or whether posts were ordered algorithmically or chronologically. Additionally, allowing users to set up the layout of their tab bar would also make it more user friendly. I’m sure someone out there prefers the easy access to the reels tab, and would want to keep it where it currently is. But most don’t. Thus, allowing users to choose which features show up on the bar would make the app far better..Sn3kityVersion: 166.1

Is instagram deleting people for doing nothing?Overall I love the app instagram, you can see funny videos and even gain followers on there, but here is the biggest problem on instagram, THEY ARE DELETING ACCOUNTS THAT DID NOTHING WRONG. Instagram needs to get out of their brain dead state and start checking accounts before deleting them because they are getting reported and accounts are being banned and disabled. This is especially unfair to the fan editors out there. There are hundreds of thousands of people who make edits of their favorite people on apps such as TikTok, Instagram, etc. These fans work hard on their edits, tag the people they edited, try to make their day by showing how much they love them just so instagram can delete the photos and videos because they assume that they are trying to be them??? Clearly if you read the caption you can clearly see that they are just simply showing how much they love that user. They are not trying to be like them they are just trying to support them. If they think people who show love to who they support then why don’t hate pages get banned, reported, or disabled? This isn’t the only people instagram has done this to because a nice dancer who did absolutely nothing wrong got disabled at 300k, the followers she worked hard on getting!!! Instagram needs to step up their game and stop doing all this bad stuff to these people who show their support or I’ll just have to be one of the many people who delete this app..Lit_lanaVersion: 79.0

Had my account was shut down for no reasonI finally decided to get on instagram after my friends would not stop asking me to get on. And it was not a good experience, why because my account was shut down before even seeing the home page or whatever the first thing you see when the app is open. Now I’ll will tell you exactly what I did. I went to my App Store downloaded instagram next I clicked create new account, I entered my email address and chose my password then click next, the next window Gave me the option to leave my email address as my instagram account name I didn’t so I changed it and then clicked next then the page glitched out and said that something went wrong and there was a button that said go back so I did that and I took me to the beginning to create an account so I entered my email clicked next and it said that this email already exists so I go to instagram app clicked on log in enter my email and password clicked log in and I get a message that my account was closed because I violated the terms and condition. I’ve actually tried again to create an account 2 days later using my work email and it did the same thing again. Idk what I’m doing wrong but I’m annoyed and done with instagram, that I’m just going to stick with Snapchat. Also don’t bother sending instagram a message because they are probably not going to reply back it’s been about 5 business days since I’ve sent them a message and still no reply..Archer189Version: 110.0

New UpdateThe new update is absolutely annoying. I can’t see recent posts without having to click on older posts from people I follow. And if I don’t click on that it just displays ONE new picture from someone I follow. Every time I get on this app all I see is that. Which at this point has gotten on my nerves. Just that one recent picture which is 7 hours old now. Even if I refresh the page I don’t get an update of recent posts with other people I follow. Before the new update it changes constantly and I know some people that I do follow post on a daily basic. Change the format back. I rather scroll on my feed to see post of people I FOLLOW. Not the stupid suggest posts on my feeds. Change it back to how it was. This is incredibly stupid. It’s more stupid having another button to see older posts on my personal page. Stop putting explore page videos/posts of people I do not follow on the personal page. I get on Instagram multiple times a day and I do use the explore page a lot. Keep the personal page separate from the explore page. That is beyond ridiculous. Why are you changing the format? I don’t want to see suggested posts on my personal page. Change it back to where when I scroll on my personal page, it just displays posts from people I follow. Stop including the explore page on the personal page. KEEP THEM SEPARATE. Literally have a personal page button and an explore page button for a reason. Keep it that way..NiksM.Version: 165.0

Following activity page needs brought back.Seeing what my friends like is 80% of what I use this for. This has been my main social media, and was my favorite up until this new year. Probably moving to something else. How can people be so out of touch. You’ve slowly destroyed this app over the past few months. I’m not sure if Facebook bought you out but it sure seems like it. This was a place you could really laugh with your friends and meet new people. But why not be snapchat? Why not be Facebook? There popular right? This isn’t just about this recent update, you’ve been deactivating “meme” pages for months and there’s a reason they get so many likes and followers. Because we enjoy them. I don’t plan to be with you much longer. Maybe give us a useful function that’s not something snap already has, or just keep taking key features of your app out that’s a good course of action. Maybe if people want to hide all the “ig models” they like you can add a setting to hide just YOUR stuff from your followers “following activity”. The only logical reasoning is people want to hide what they like, give them the option to do that on there own. This seems to be in favor of the ig models, now all these new people can like because there wives/whoever won’t see. And we all lose a way of seeing things people with similar interests like. Nobody wants to watch explore tiktoks, models, nba videos. I’m interested in more than what you feel like is “trending”.*payfordata*payforadsVersion: 114.0

Instagram is only barely useful with story notificationsHuge decline here. It’s never been particularly impressive (to me) as a photos tool, but there WAS a critical mass of users which meant that you could reliably expect your social group to be there somewhere. Not anymore; in my experience, at least a dozen friends, in the past 12 months, have outright deleted IG AND Facebook simultaneously, suggesting strongly that IG is not an app that’s “killer” enough to overcome the tsunami of Facebook deletions. There are 2 dozen other photo apps in the iOS store at present with more features, better integration, faster processing & less battery drain than what you can find with Instagram. iPhone’s photo editing tools are so much superior to IG that it sort of baffles me why anyone with a modern handset would want to use those features. Even though I only ever perused this app for maybe 5 minutes per week by the time I cancelled, its battery consumption was routinely in the top 10, per the phone’s metrics. In fact, upon a quick check now, I see that despite deleting the app early this week, it *still* managed to book a 2% consumption of my weekly battery usage, which I’m sorry, but that blows me away. What on earth was this app doing to my handset in the background?! I just don’t care anymore, and when I deleted it finally, I went from needing a full recharge by 3pm to not even needing to charge *at all* through bedtime. That was a stunning confirmation of my suspicions..CasilementalVersion: 167.0

Bad updatesMany people here have talked about the new update and how it’s new layout is horrible, and i agree 100%. instagram is a photo sharing app, so why do we need a whole shopping tab? the layout before was perfect. another big thing i’m really struggling with though is the sudden strike downs on content posted by other accounts. many accounts have either been threatened to be deleted or have actually been deleted while doing nothing wrong. i frequently talk about social injustices and yet for some reason literally HALF of my content gets marked as “hate speech” what is THAT about?? i’ve seen this happen to a lot of other accounts as well! and yet i see so many other accounts that actually DO post hateful things and even when i report their accounts instagram ALWAYS comes back with a “support request denied! this account has not shown any signs of hate speech”. while i do think that it’s great that instagram is focused on regulating these types of things now, it almost feels as if the people that are actually spreading good information are being heavily targeted as opposed to the actual hateful people on this app. and the worst part of this is that instagram never actually gets back to you when you request support for a piece of content that you were wrongfully marked down for, so many people whos accounts have been deleted have no way of getting it back. please review this system. it’s very flawed, and it’s so frustrating..Your adopted.Version: 168.0

Regarding notificationsI never bothered to leave any reviews because I did not really have any issues with the app until now. Please REMOVE the annoying notifications of “people you may know”. I find notifications about people I may know extremely annoying and unnecessary. I don’t care about people I may know. I didn’t mind seeing the suggested people on the app but now I’m getting actual notifications about this and it’s really annoying. It’s always people I don’t know at all and there is no way to turn off these stupid notifications. I hate them, please remove these awful notifications or at least give us the option to turn them off because when I went to check to see if I can turn off this specific notification, there was no option to do so. The only notifications I’m interested in are notifications of likes and comments on my posts and when my friends send me direct messages and friend requests. Any other notifications I’m not interested in, but the other notifications at least have an option to turn them off. But these people you may know notifications are just annoying, useless and I have no option to turn them off. Please give us that option to turn these notifications off as I DO NOT want them! I’ll raise the number of stars once you provide the option to get rid of that annoying notification of people I may know..Slytherin LennonVersion: 162.0

Terrible UpdateThis new update has rendered the app essentially unusable. Ever since it was bought by Facebook, the UI has tanked severely, and isn’t user friendly anymore. The new positions of the buttons do not make any sense, the posting mechanism is hidden along with stories and reels, the DM system is 10x worse (trying to swipe out of a conversation can sometimes make you reply to a specific message which is completely unnecessary and unused), and at this point, I see more advertisements than I do my friends posts. The only reason any of these updates happened was because 1. Instagram wanted to make more of a profit by changing out the “notifications” section with “shopping” (a feature that most people don’t use) in order to bump up traffic revenue and 2. They changed out the “new post” button with “reels” as a way to compete with Tiktok. No one wants to do their shopping on Instagram, and if we wanted to use Tiktok, we would. Everyone who has been posting to reels has just been reuploading their Tiktoks, not making any new content purely for reels. Thr worst part about all of this is that if you have multiple accounts, these updates might not be present on all of them. Some of my accounts have the full update, and some haven’t even begun to change, which is extremely confusing. This review is longer than expected, but that just shows how terrible this apps interface has gotten. Don’t update if you can avoid it..FabaddonVersion: 166.1

I was ok with it at first but then this happened...So I went to go on my art account right. I go to check my activity and it says “we’re having trouble accessing your activity” and I was like ok maybe I need to refresh it. I did and nothing changed. So then I say ok I’m just going to post another piece of artwork when I go to post it, it wouldn’t post. I also tried refreshing it. It didn’t post. Eventually I was like ok maybe it’s my email. I went to go confirm my email and bam! Could not confirm my email I retried over and over again and nothing changed. I even tried turning my phone off and back on again even though I just got this iPhone 8 in December! When I tried it again after restarting my phone, it still didn’t work. So eventually I was like ok you know what, let me just log out and log back in. I did that and what do you know, I COULDN'T GET BACK IN MY ACCOUNT AT ALL! It’s so hard trying to promote an account and get more people to follow along with your art and I had been building that account for over a year and a few months...all my hard work and dedication down the drain. And to put the topping on the cake, my personal account had also started messing up so eventually I just said you know what maybe I don’t need this app because clearly if I did they would fix things like this and prevent them from happening. So I might just not even try to have another account. I really don’t want to start all the way over again....SuhfefadhkkfdgkkcexVersion: 84.0

Instagram discriminated against who can post what in the comments.I was just on an NFL post about the Jaguars defensive stats having a plain old argument that even though the Steele’s lost that doesn’t make the Jags a better team... that has nothing to do with my problem. The problem is I typed a response to a commenter during the argument of which I was blocked from posting saying that Instagram keeps certain “guidelines” for the community... some generic message I’d expect if i was trying to say something racist or sexist. But no. It was a simple argument about football that I was blocked from expressing my opinion on because it didn’t follow “guidelines”. The comment had no vulgar language and presented my argument in such a way that there was no degrading or demeaning connotation toward the would be recipient. TAKE NOTE: This comment was made on an NFL post and I was blocked from posting my opinion AGAINST the team the post was promoting. This is not a singular or first occurrence as I’ve had this problem before with Instagram blocking me from posting comments that oppose the view(s) expresses within the correlating post. I quite frankly find this ridiculous amongst the sea of comments I read through on posts from news publications such as Fox. As long as you don’t disagree with the post you can same just about anything that isn’t immediately racist or sexist... but I can’t argue about football. Fix this..Poor people love JesusVersion: 28.0

Oh Instagram.Honestly. If you would’ve asked me a little over a week ago I would’ve said, “ I love Instagram it’s the best social media app out there!” But , within this lovely week-ish. I’ve had my business account completely deleted with no explanation. Let’s add that it was AFTER I paid for a Instagram promotion and finished it. So they took my money, then deleted my account. I didn’t post anything more from the post that I put through promotion, just took the money and deleted it. And now after giving up on having my business go through Instagram I find today that I’ve also been logged out of my personal account, not deleted yet, but the account that I’ve had since I was in 6th grade. The account will not let me log in since I had an account that got blocked on this phone. So now I’m off of both business and personal accounts and being forced by Instagram to take an ig hiatus. I don’t understand why Instagram is targeting certain accounts through their apps, especially account holders that are physically paying them. So, please take a second to think about weather it’s worth it to run a business through Instagram with having the chance for it to be deleted with no exploration and no support from Instagram since none of their support outlets either connect you with someone or even work for what they say they do. Thanks for reading my annoyed ramble. I’m gonna go see if you can run a business through Twitter now..DaintlyDelilahVersion: 92.0

HATE the New LayoutI've been using instagram since 2012, and I used to love the platform so much. However recent changes in the functionality of the app have been making me consider fully deleting my account. First the algorithm was changed from seeing most recent posts first to posts you interact with most, which makes it so you don't see over half of the content from creators you're following and your followers don't see your posts. Then this new update replaced the notification and post tabs with reels and shop, which seriously effects it's usability. Now my notifications and post buttons are in an awkward hard to reach spot, instead of being easily accessible. Everyone I've asked have agreed that this new update is terrible, and that NO ONE cares or asked to have a whole shopping section on a photo sharing platform. This update feels like Instagram is desperately trying to pull users from other apps like TikTok and Pinterest instead of focusing on its own user base and their wants. I am so incredibly disappointed in Instagram's team for consistently refusing to acknowledge their user's concerns. If this update isn't reversed and/or if more terribly inconvenient updates are released, I'm definitely going to be leaving the platform. Furthermore, try implementing useful updates such as being able to reorder or remove photos from old posts. I think such feature would resonate well. Please, just listen to your user base for once..-sara--Version: 174.0

Fix it pleaseI have never made a review on something before. I absolutely loved insta it’s a mix between snap chat and I can also shop on it and I’ve found many small good businesses which is awesome, but I just deleted the app, because I have been dealing with hate, death threats, and harassment from an account run by 3 people. I clearly understand this happens on any social media platform but I’ve noticed it more on here. I reported them when they first started doing it after I stated my opinion on something they came into my dms and started mocking me so I had to make my acc private. Then they posted parts of the dm where I was clearly defending myself, I said nothing rude never harassed them back just simply stated why I believe what I do. Yes I know you can’t do much about it when it’s in the dms but when they publicly harass me and you can see their post that’s wrong. I then blocked the account and ignored it, but they all 3 made new fake accounts and did the same thing. I have been blocking all these accounts for about a month and can’t handle it anymore. I have reported their main account and get told we all have different views but pretty sure death threats isn’t something that should be viewed had following community guide line. Instagram please stop worrying so much about the layout and fix the harassment and mockery on Instagram because I know it’s not just me that gets it..1phone 6 pleaseVersion: 150.0

Not goodI know you guys don’t read these but I’ll write this anyway. Why the feed isn’t in chronological order is beyond idiotic at this point. No one needs the espn highlights from 3 days ago at the top of the feed list. Then as a fellow developer and finance manager of a company, I know facebook inc sells data to other tech company’s so they can find “look a likes” and such to target their markets better. But you guys have made it so obvious that you are just hoarding your users data to sell to the anyone willing to pay your prices. Like if someone tags a location in playa vista California, and the very next day gets sponsored ads in their feed for Apt’s in playa vista california. Hey cool it’s a business and you guys are great at it because the idea of your product is amazing. But every time one of these algorithm based add ins are included into your development the greatness of your product deteriorates. I deleted Facebook years ago because long before your political troubles it was glaringly obvious that the spirit of your product was dead. Facebook was no longer the cool party. Instagram is doing the same thing. At least give your users the option to choose. Most wont even care if they were given a choice (yes that was a matrix reference). But when most people speak of how gross social media can be. It’s not the users or content it’s how you guys choose to display it. I hope that you all could really do better because now it’s kinda trash..TCHALLA21Version: 92.0

PLEASE FIX YOUR FILL OUT FORMS ! THEY DONT PROCESS!! I DONT FEEL SAFEI literally don’t know what to do anymore. Someone’s pretending to be me I try filling in the form attached my ID I even tried through the computer and it’s saying they can’t “process my request” I tried other ways to report it to them by reporting a specific photo cause the profile photo they have of me is the same at the photo they uploaded I sent the report EXPLAINING THAT THEIR FORM ISNT WORKING sending the photo so they can see and my photo to confirm that I’m the one in the photo.... they replied saying they can’t process my report cause I sent too many pictures they ask me to sent a picture of just me holding my Id. The only thing they did was take down the photo the fake account uploaded!!! They literally had one job... like don’t you see my ID has the same name of the account ? And the photo uploaded is the same as the profile picture? That makes no sense. I heard you can get an account deleted if you have about 15 people to report it... that didn’t work either... mind you I don’t even have a personal Instagram anymore I deleted it due to this person trying to do me harm... I have no idea what to do. I already tried reporting the issue “somethings not working” to them and after submitting it little 30 seconds after it says I need to tap to re try uploading my report cause it’s not going through... please can someone help me with this... I feel so unsafe !.Lizzy687lopesVersion: 173.0

Worst experience everMade a great account and was gaining a lot of followers but only ended up having it for 6 days because Instagram banned it. I had 600 hundred followers and was averaging 100 followers gained a day. The first thing they did to my account was make it unable to comment but that was understandable I guess because I was commenting a lot. They then lifted this after one day. I started posting again and realized my hashtags didn’t work because now they shadow banned me because (and I’m guessing) they believed my account was a bot. This got me mad but my account was still thriving so I did not care. They than started deleting some of my post claiming it went against their guidelines which I read later on and saw that it didn’t.i also made a promotion with one of my vids and had no problems and the next time I tried doing it with the same vid They said it went against there ad policy. Yesterday at 9p.m I went to check how many followers I had before I went to sleep and saw that they had banned my account all together with no warnings what so ever. They didn’t give me a chance to do anything. Today I also realized every account on my phone is shadow banned and I cant create any accounts anymore so yea long story short Instagram screwed me over and is the worst social app to date. Thanks a lot EDIT: I’m now logged out of Instagram and can’t sign in to any account or make a new one and I’m not banned on those accounts.YallwallinVersion: 93.0

You are losing long time usersIve been on instagram since it came out okay, I’ve been through all of the updates. I can deal with changes to layout, and bugs. What i can’t deal with is feeling like i am being thrown into what feels like a money making business. I understand you want to make money, but instagram originally was a platform to share photos and videos that’s it. I like to think of it as my digital journal, but now it feels like a task to even navigate and find posts that I genuinely want to see. Consider that maybe not everyone wants to be invaded with things to buy even if it is targeted to us, it is unecessary because if we truly need a product we know exactly where to get it without the need of Instagram invading our experience. Instead of cultivating posts you think I would like, leave it up to me the human to make those decisions. I like to think for myself. And what’s up with changing the chronological order of posts? What sense does it make to cycle in and out older posts from users. It is not useful, people like to feel in control. Instagram used to be a cool platform to literally EXPRESS and only that! You try too hard to fit in Instagram, stay original that was your best quality. Make changes and listen to your users, were the ones that keep you alive. We’ve got tired of apps before, don’t be the next one..CiboneyolmstedVersion: 167.0

It was great and now no one sees my postsI’ve had instagram since I can honestly remember and I’ve always loved it. But recently I have started an art account and it was going smoothly the first probably 7 months until Instagram updated and now no one sees my posts. I’m not gaining followers because my posts aren’t recommended because IM NOT A BIG ACCOUNT. It honestly irks me to see how my hard work to draw and post almost every day is now basically all for nothing because everything is being handed to the bigger accounts. Smaller accounts are now butted to the side and ignored. There is almost no was of growing. I use hashtags, my story, and I posted regularly— yet my numbers still decreased with the new update. I feel like it is their way of saying “don’t promote? Don’t grow.” Sorry but not everyone is able to pay for that mess. I just wish everything was fair like it used to be. Why do big app developers always ruin something that was going so good? How can anyone else make it when they aren’t given the chances the bigger accounts once were given? Please, backtrack and return it to how it used to be. I’ve had many other artists also complain and get discouraged because they feel the same way. It may seem like a problem only social media addicted teens would complain about but when you are trying to get out there and get known so that maybe you can have a career out of it, it’s a kick to the gut..NacephusVersion: 115.1

Downgrades by the day.Instagram has been horrible. I try to contact them through the help forms almost on the daily because of bugs and glitches that still haven't been fixed. I first want to talk about the image quality. It is a KNOWN Issue and has been for a while now. It should have been fixed long time ago. Second is all the glitches. I cant even count the times I have reported the same things over and over again. With no help of response back. If you dont care about your consumers just say it. Ive had to even google help forms to try to resolve the issue and there are hundreds of people with the same issue as me.. and guess what? No help from Instagram. On the daily it kicks me out of my account, tells me to verify, and change my password. Ive changed my password 20 TIMES in 2 months. I dont know how much verification you need. Ive even linked a tumblr and facebook to my account. Like it’s frustrating. Then a new thing is the “try again later glitch” pops up every day and doesn’t let me see any of my followers list or other people’s follower list. I get action blocked when all I do is look at stories and posts! Like what? I might like a photo or two but nothing to get action blocked. At this point if you want to grow on a playform. Instagram isnt the place. They care more about the shop feature then actually people..LaurenPixie1Version: 170.0

1- Impersonation problem not addressed for months! 2- TERRIBLE for business accounts!I’ve been having Instagram for personal use for a long time, but since a couple of months ago, things started to go downhill FAST. First - Every single promotion I create in my business account says it’s approved, and still is not shown to ONE person. I’ve already checked every single thing that I could be doing wrong, but there’s absolutely nothing wrong. Great quality photo, right size, right content, insta page connected to the Facebook page, you name it. And that would’ve been ok, if it wasn’t for the drastic change in the algorithms, which have been showing my page to its followers every day less and less. The only way to get engagement is by paying them to run ads, and even when you do it, they do not work... such a disappointment! Second issue - someone created a fake account of my personal page and HAS BIKINI photos, promising pornographic videos as if it is me, and even though I’ve already reached out to Instagram MULTIPLE times, and have about 100 friends who have reported the fake account, after 2 months ITS STILL THERE! And following every single male in my personal account. The account uses the exact same profile photo & bio as mine, and has blocked me so I can’t see it. — but I can see it through my business account. Instagram hasn’t responded to any of my attempts to fix things for months..Luiza bacettiVersion: 166.1

I cannot recommend this appInstagram is a terrible social media platform with a horrible community with horrible bugs and only makes itself worse. I cannot recommend this app to anyone. I would delete this app in a heartbeat if I didn't talk to so many people on this app. The app tries reinventing itself and only makes itself worse by doing so. The app chooses the remake things that work perfectly on the app and make it over complicated instead of fixing actual infuriating bugs in the app. If you leave the app halfway through a text, the part of the text will show up in the chat every time you open up that conversation for a day or two until it stops for no reason at all. The app also chooses to implement other features that don't need to be added like changes to the profile page and making it more likely to mis-tap and hit a story button when trying to go back from messages than before. It chooses to implement these kinds of features instead of ones I, personally would really like like a feature to read all story's or better privacy. It also infuriates me that they have not chosen to make and iPad app yet. They know they don't need to make this app better because many people have no choice but to use it, like me. Do not get this app and save yourself your own time and brain power trying to understand what they were thinking doing some of the things they do with this app..Gooey penguin30053Version: 75.0

Used to be a fanUsed to be an avid Instagram user, but since the change in post order Instagram doesn’t interest me anymore. I see too many posts that are days old from the same profiles and hardly ever see the profiles I want to, I usually have to go to the users profile to see their posts. I’m also extremely disappointed in the new explore tab, there has to be millions of posts from users out there but I see the same (maybe) 100 posts repeated throughout. I refresh often and try and click as many different photos as i can, and I still end up seeing repeats more repeats than new photos. I originally liked Instagram because of the simplicity in communicating and sharing with friends, but am now realizing I’d rather learn to communicate on another app, it’s not worth being a part of Instagram anymore when it only shows me what it thinks I want to see.😕 ALSO YOU HAVE DELETED SO MANY OF MY FAVORITE PROFILES because they “do not follow” your guidelines when they are not breaking rules. I see celebrities get away with posting nudes and inappropriate pictures everyday like Kim kardashian. I also have several spam nude pages that try to follow and harass me that I have to block and report. Please re-evaluate your guidelines because you are ruining influencers lives when you take their platforms away for breaking no rules. Please start implementing your guidelines on celebrities and stop hurting influencers..Julie9610(:Version: 95.0

Instagram is a bullyThey will delete your account without any warning and it doesn’t matter if your content is good or bad. They don’t care how their users feel about the new algorithm updates. Don’t bother trying to make a complaint, no one will respond. Your content gets restricted or shadow banned depending on what you post or what hashtags you use. If you’re a conservative, don’t bother using this bias platform to voice your opinions, they will shut you down. You’ll see the same 20 people on your timeline regardless of how many 1000s you follow. Advertising is everywhere and can’t be avoided! Don’t post often? Consider your account deleted for not using it. The new algorithm makes you interact more with followers so that your content is seen but yet my likes continue to drop and more of my longtime followers have unfollowed me. When I message them to ask why they all said they didn’t unfollow me and thought I did. So not only does Instagram restrict accounts they don’t like or consider popular but will also remove some of your most active followers to keep your content from being seen. They act as if they are too good to be true but are really setting themselves up to less than MySpace in a few years. I really suggest switching to Vero The True Social App! Been there a few months and I love it. Plus, they aren’t as strict as Instagram and you see content from all the people you follow..MissV_3Version: 75.0

Honestly this is getting annoyingYou guys need to start listening to your users. Everything on here is just so messed up, the whole algorithm thing is annoying, and the feed/comments should be in chronological order. I don’t want to see someone’s post from two weeks ago I want to see the posts that were posted an hour or two ago. Also it isn’t fair that only certain story stickers are available to everyone. Yes I get that when you release things to the public it take time for everyone to get it so that’s understandable but when only some stickers are released to certain people that’s when it becomes unfair. I want to be able to add links to my stories but I can’t because it’s not released to everyone or not everyone has gotten the update yet. Also some lgbtq+ post have been taken down and honestly that’s just not right what is so wrong with lgbtq+ is it effecting anyone personally? No, no it’s not. Also being a depression help account on instagram I find it really rude that you take down posts that talk about depression/anxiety/self harm, then give people lousy websites that that so called ‘help people’ with that stuff. Just leave the posts up so someone can hopefully find the post and give/get the person that posted it needed help that will actually help them. Instagram please just start listening to your users or Instagram is just going to become as dead as Facebook..Rae KnightVersion: 55.0

Can’t see number of likesApparently the new update has made it so only you can see how many likes your photo has, and you can’t see how many likes others pictures have. WORST UPDATE EVER. What’s the point? it’s making things much more confusing. there’s reasons why the number of likes is important. CHANGE THIS BACK AND STOP MAKING INCONVENIENT UPDATES.TwistyvicVersion: 91.0

Bring back chronological formatBeing shown what Instagram thinks I want to see takes a huge exploratory aspect away from this app. Go back to your roots Instagram, it worked for a reason..A Boy Named SiouxVersion: 36.0

I’ve waited months now...So is Instagram music ever going to be an option for my story or will it forever not be in my region? .... 😒.Crazy_frog101Version: 65.0

BRING BACK THE LIKES IN CANADAThis new experimental update bs in canada is trashhhhh. nobody likes it, wants nor wanted or asked for it!! it’s useless and we can’t even how many likes celebrities got or our friends like what is really the mf point?! AT LEASTTT have it as an option for whoever wants their likes hidden can hide it but the majority DO NOT! FIX IT. don’t be like snapchat were they add useless updates no one asked for 👎🏽👎🏽👎🏽..JxxxxxbxxxxxxVersion: 94.0

Show me the likes!You took away the ability for me to see how many likes certain posts receive. My daughter has a business account and I log her likes, and her competitors likes in order to help her improve her posts and therefore, her business. I know this is a test right now.....but I’m feeling like it’s just not going to come back. The amount of time I spend on Instagram has declined tenfold. I am no longer excited to go on, and I no longer find it interesting or fun. I know the reasoning behind hiding the likes is to help against children being bullied by their peers...... but you should find a different way to govern that. Block THEIR ability to see number of likes. Or don’t let them be able to have an account until they are 19. Anything else. But don’t punish the rest of us. BRING BACK THE LIKES COUNT!!!.BNKA-GallVersion: 92.0

Bring back following activity !I love using instagram, but in the new update we can no longer view what people we follow like. i use this feature just as much as i use the app, it’s a good way for me to check in on my friends and see what they’ve been enjoying online. please bring this feature back! i know i will not be using the app anywhere near as much now that this feature has been removed..Cheshire_Version: 114.0

Worst updateEver since ig got bought out by Facebook every update has been worse and worse. Nobody cares anoures reels or shopping. WORST UPDATE..Cupcakes3987Version: 166.1

The worst customer service. Have lost faith in trusting InstagramInstagram has made changes that have mistakenly deactivated thousands of users from accessing their accounts - including mine. They have deactivated for “breaching terms of conditions” without any warning sent to the users or reason. You just get a generic message and are left wondering what you did. Now, the issue is if you ever need help from Instagram, there is NO way to contact their help centre. It is the actual worst. All of their help just loop you to their FAQs but don’t actually provide any help in recovering accounts that were deactivated by Instagram unfairly and without reason. If you check their Twitter posts, read all the comments. Hundreds of users desperate to try to reach Instagram taking to Twitter, or spamming fb to try and get help. And the worst ? NOW REAL hackers and scammers are taking advantage of these desperate people and offering “hacker accounts” to get their accounts back. Charging real money and then gaining access to banking info. Why are these con artists not deactivated for breaching policy?? There is a HUGE error going on, with zero communication from Instagram. No acknowledgement. No timeline on when these users can get their accounts back. So be warned. Delete all third party apps that log in to your account because that is what can trip up their automated system to just disable your account with no warning. It thinks you are using bots automatically and will keep you in the dark for weeks to months. Instagram, I’ve really lost my trust in this platform. Unacceptable lack of customer service and acknowledgement. I hope more people speak up about this..KRH___Version: 163.0

A huge bugThere’s this bug in the app that won’t let me open any account asides from one. I’m sure I put in all the information right because I tried to open multiple accounts and it’s the same case it keeps saying “Sorry there was a problem with your request”. I tried uninstalling the app and installing it again multiple times but nothing changed. But when I open the account on another phone it works. Can you please do something to help I’d appreciate it. Thanks.TheNotoriosF12Version: 75.0

New UpdateWhy would Instagram, a photo sharing app, replace the notification section with a shopping tab????.Alanda SalehVersion: 166.1

New layout badI’ve used Instagram for YEARS. and this new layout is the worst! I have to go out of my way to access any of my notifications and the shopping tab is on the bottom row? What’s the point? Why did you move the create button to the profile page? I have to take the extra steps and it’s horrible..MusicFansUniteVersion: 164.0

UsernameI do not like the new update. I prefer seeing usernames than the names that people put on their bio. It looks very unorganized because not everyone put their names in, some are even stylized. If Instagram could gives us a toggle between both, allow for users to choose, that would be great..PacoHa7Version: 141.0

Terrible test/updateSo quick to change something that was not broken but never want to fix the actual problems. If people are so insecure that seeing other people’s likes hurt them or puts a lot of pressure on them to post better contents, then add an option for them to turn it off..:)💕💕💕Version: 91.0

New update is no bueno.Can not watch videos since update.. Anybody else having issues? Lags/won’t load tried on wifi and LTE both won’t work. Terrible update..ShutterbossVersion: 100.0

Ruined a great thingThe new layout makes it obvious that the company only cares about making money and not the creators or consumers who liked Instagram for what it uniquely was. This new update takes away what was special about Instagram and replaced it with an embarrassing, desperate attempt to compete with e-commerce stores and other apps. You don’t need to have what everyone else has when you are in your own lane. It’s also very clear that you know people will click the shop button from muscle memory. Really huge slap in the face for all IG users. This is my main app and now I’m working on figuring out what other avenues I can use instead. Really, really disappointed..WikkedkidVersion: 167.0

TerribleThis new update is abhorrent. Instagram doesn’t have to do anything to their UI because it functions exactly the way it’s supposed to and yet they replaced notifications with a SHOPPING tab. What an utter joke Instagram. Focus on things that matter.ChigbungusVersion: 166.1

Reels are the worstI have never written a review for an app until now. Reels is the WORST addition to an app of all time. You watch 30s of a video, for it to tell you to watch it on reels. You click the button and it RESTARTS without having anyway to speed it up or skip..Peanut0396124Version: 166.1

Just get Twitter and TikTokThe update has literally just turned Instagram into a store, just get twitter and TikTok and you basically have instagram, Reels are also pointless.HdhdhegfjegdjgjfhrhtbhVersion: 169.0

Stop trying to turn it into fb.I havent had facebook since 2011. Started using instagram because it was just pictures, likes and comments making it a more creative outlet. However, facebook has just ruined this app the last few years. Im so sick of reels. The Ads are ridiculous and half of them are spam. Guess I will be deactivating this account too..LmcfarlandxVersion: 166.1

Notification problemWhy isn’t my notifications working on my iPhone 10? It only works when I am on the app, I don’t get notifications when I exit the app or when my phone is off..Notif problemVersion: 137.0

W h yBring back the likes. literally NOBODY asked for this..Bree06942Version: 94.0

Help pleaseIt was working fine yesterday but today nothing was loading... so after an hour of trying everything to fix it I deleted the app and re-downloaded it but now it won’t even let me log in! I know it is not the wifi because the wifi is working for everything else and I tried the wifi at a friends house and it still won’t work.Bella.emterVersion: 84.0

ReelsWhy’d you change it? It’s horrible now. I watch half a video to then continue watching it on reels and having restart from the beginning of the video. Who even thought this was a good idea? You should’ve just kept it like IGTV where it continues where it left off.Seb Gr.9Version: 166.1

Number of likesCanadian users can’t see number of likes anymore while everyone else in the world can. This is unfair to Canadians. I’m deleting this app and recommend all Canadians do so until this app decides to respect Canadians.FfjgfhVersion: 112.0

:(Hate that I can’t see what people liked or commented on with this new update. It was how I found some of the best content/people to follow! Please bring back..Lisa123459494Version: 114.0

Change the highlight story updateYou guys removed the feature which allowed us to view people who looked at our featured stories and that was a bad idea. Deleting the app. Please change back..Asis OsahanVersion: 79.0

Why am i seeing people’s post when i don’t follow them?I’m seeing accounts i don’t follow and their posts on my timeline. This is really annoying. I don’t follow them for a reason.Asdfghj_erikaVersion: 171.0

👎🏻Unfair censorship to minorities across the platform and too many offensive ads (example: weight loss and cosmetic procedures).Noots.Version: 169.0

Disappointed, very disappointedGUYZZZ INSTA PPL, can y’all plz make proper updates or jus give up fr. like u guys r jus making the app so much less fun to use. The purpose is to keep ppl on there, not push them away:(.Blueprincess08Version: 169.0

Why shopping tab?I accidentally updated Instagram and apparently the update people think users have this app for shopping and watching tiktoks (sorry, reels!) more than posting their own content...? 10/10 very disappointed, please undo this.__bethr_Version: 169.0

Why change things that work?Why are my story reactions in bubbles I can’t reply to or simply “like” anymore? Why on earth is there a shopping button where the likes should be? Instagram obviously knows where the statistically best place to put buttons are and the shopping is the prime location. And reels don’t need their own button. They show up more than enough on the search page anyways. Put back the notifications, the add button for story and take away shopping and reel having their own buttons..EmgibsVersion: 167.0

Shop FeatureRemove the shop feature. So dumb. Who’s gonna use a shopping feature more than their notification tab? it’s so frustrating. Instagram is going down hill for sure..Tjvictoria4Version: 167.0

Bring back the old InstagramThe fact that the developers are ignoring our complaints about how this new interface is not what we asked for goes to show how they don’t care about anything but making money and promoting reels to compete with TikTok. We don’t want a shopping tab. We don’t want a reels tab. Listen to us!!!!.MiucciaboyVersion: 167.0

Shopping tab?I hate the new update. A shopping tab really?? If you put the shopping tab to where you moved the likes it would be okay but this is terrible..AsherishottieandsexyVersion: 166.1

Turning a social media app into eBayInstagram only cares about making money. Every third post you see now is an ad, while the posts from your friends and family sometimes don’t even come up. They moved the notifications button to the top right corner of the feed, and now there’s the Shop button there instead. Cancel this App already.Ingrid_brookeVersion: 166.1

Latest update 👎Way to move the most used buttons to the top of the screen. Not accessible at all... Get the reels out of the main real estate areas. Worst update. I don’t normally complain about them, but this is awful..Lizzymac613Version: 166.1

Hate it right now!!The new update where the post and like button has moved to the post screen is ABSOLUTELY PISSING ME OFF!!! I absolutely hate it and I couldn’t care less about the shopping stuff, that should only be for business accounts!! Let the personal accounts just not have the shopping stuff cause nobody actually cares about it!!! GIVE BACK THE INSTAGRAM WE ARE USED TO!!!! ✊.SingingsensationEVersion: 166.1

Update failure‘ Continue to watch’ option is now converted to ‘watch more reels’. Does not make sense. While I am watching a video and want to watch the whole thing. Why does it take me watch the whole thing from beginning when I click the thing to open in a new window. I want to be able to continue watching from where I left like before..IshankbahlVersion: 166.1

Recent updateThe recent update to remove ‘continue watching’ and replace it with ‘watch more reels’ is so annoying. You have to watch the video from the start again without being able to skip forward!.Wellsy1993Version: 166.1

New likes in messagesWhen you like a message in dm’s the hearts going across your screen looks so bad. Keep that stuff on Facebook. It doesn’t match instagrams sleek and clean look. Please get rid of it..Runner8576Version: 141.0

Hate the new update!!Bring back the activity/following log!!! What the heck !!!.Jennyx123x4321x12Version: 114.0

AlbumsYou should be able to delete a single photo out of an album of multiple photos, while still keeping the others posted.Rylee85Version: 72.0

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