Instagram Customer Service

Instagram Positive Reviews

Death of Organic followers was the Death of Instagram.Title says it all. Not everyone wants to be a business and pay for followers and promotions. IG was already making enough with ad revenue. But killing the organic feed was about the most blatant sign of greed i’ve seen from a social media platform. We expected it from Facebook, and naturally everyone saw it coming with the merger. Its absurd to think that because you dont pay per post, even with a good follower to post activity ratio, your posts dont take priority among your own followers or area. Instagram took the fun out of discovering people and forces those who pay to play down your throats. The bigger accounts just saturate the market and everyone else gets forgotten. Personal pages should NOT be penalized for not paying to promote posts where as business profiles should. IG, like every Google product, is self imploding and destroying itself by its obsession with catering to ads. Not the creatives who even bring traffic to IG in the first place. Remember what happened to Tumblr? The first IG? Yea its going in that direction. The censorship and bias towards trending profiles alone is going to kill this platform just like Facebook is suffering from. And dont get me started on the spam and scam messages/ comments that plague this app..Joe PefferVersion: 95.0

MaintenanceI have had a frustrating issue for several months now where certain features either make the app crash suddenly, or do not work entirely. One feature that does not work at all. Not a single time... is the ability to post multiple photos in a singular post. I’ve tried with just 2 photos. I’ve tried with the maximum amount of photos in a photoset(10). Not a single time has this worked. After adding a caption with some hashtags, tagging friends, and waiting for the post to load. It fails to post every single time. I’ve tried this on both my old phone iPhone 6S plus, as well as my most recent phone purchase the iPhone X. This feature has never worked for me, often times being so frustrated I’d neglect the app for a few days and then find myself back. After attempting to delete the app as well as the app cache and reinstalling on both phones the feature is still inoperative. I also agree with many other Instagram users that the feed is very annoying that I’ll see posts I’ve seen already, or posts from several days ago. Chronological order?? If Instagram was more oriented on creating a seamless working application they may have a lot more users, or more frequent users of the app. Every bug I’ve experienced, I’ve submitted through the in app report a bug..Andrew_colin_Version: 53.0

Music/ notesI have had troubles with the music feature on instagram for MONTHS now. I am not able to use any music other than the few automatically shown ones that are there when I click the option, and all the songs are in some foreign language or they're instrumentals of some sort. I am not able to search for any song whatsoever as it will just tell me there are no results. I have reported this problem to instagram multiple times over the course of about 5 or 6 months and they have yet to respond in any sort of way, let alone fix the problem. I know i'm not the only one dealing with this as i've seen in reviews, as well as on other social medias such as twitter, that there have been a good amount of other people dealing with the same issues. Plus the notes that everyone can enjoy and have fun I don’t have and feel left out. This problem has been aggravating and upsetting, and the fact that i and many others have tried to reach instagram to fix this issue, yet have not even been addressed, only adds to those emotions. The music and notes was one of, if not THE most used feature for me on instagram. I have tried multiple methods on my own to resolve this issue but nothing has worked. Hoping instagram can get to the bottom of this sooner rather than later..Organe loveVersion: 333.1.0

Really good app, got a lot of followers and likes after I made my account publicWhen I first started using Instagram, I didn’t know what I was doing. I am an artist, so when I got this app I posted a few of my works, but I really just wanted to look at some memes and posts from my family. After about 2-ish years I made my account public and started being more active, I got a lot of good comments from people on my posts and started gaining more and more followers. Even at that point, I started to post more each day to try to stay active and I was able to communicate with more people. Though I don’t chat with a lot of people from my DMs, I sometimes talk to people when I’m not doing much. When I got around to 1k followers, I felt like I accomplished something. Seeing people like my account, my posts and my personality made me even happier that people really do care and like for who I am. I highly recommend getting this app, screw Twitter (or X), screw Facebook, screw TikTok and other social media platforms, Instagram is in the top. If you just post stuff that you like, eventually people will like it, share with other users and you will be just as famous like me and SO many other people..SansDrewVersion: 325.0.0

THANK YOU for fixing bug, but there’s still 1 issue*Updated review* a few days ago i wrote a bad review because there were bug issues and my saved songs on instagram weren’t loading and now they’re all BACK YAYYY i love you forever instagram 🫶🏻🫶🏻you the GOAT. finally i feel at ease. i can finally see all my saved songs again. Giving you 5 stars now ⭐️⭐️⭐️⭐️⭐️but…. there’s still another issue i complained about, so every time i delete the app and log back in or go on private then back to public my account bugs out and some of my archived stories are frozen like a lot of them !! :(((( makes the app un enjoyable. please fix this!! like reels i had posted and are now in the story archives are frozen and won’t play… i love watching my old stories and some of them are frozen? not just the reels but some of my own photos or vids i posted in my story archive are frozen. :( once you fix this you will earn all my respect back. this app has been around for so long and is the most popular app, i feel there shouldn’t be issues like this still? the whole point of instagram is the posts and some of my archived stories are frozen and won’t play .. what’s the point then? once this gets fixed i’ll love you forever and will earn my full 5 stars..Brookie32001Version: 294.0

Good app, terrible support systemInstagram is a good application, but when there is a problem there is no way to fix it. For me the tap in feature does not work, it appears as part of the image and is not interactable. I have looked up a lot of things to try and fix it but nothing seems to work. I tried to contact Instagram but the only way to do that is through reports, and I have reports from 6 months ago that are still in review. And when I report a technical problem such as the tap in or add yours feature not working, it does not even show up in my reports. I think that whenever I report it that nothing happens because I think it should appear in my reports log in settings right? My application is fully up to date, I’ve tried clearing the data from the app, I’ve uninstalled and reinstalled and nothing has worked. There are thousands of other people claiming to have this problem but nobody can find an answer or solution to it and Instagram does not provide a way to help with this. The help center only provides information for business things or how to do very basic actions within the app. There is no help for glitches and bugs, there is no way to fix or contact about these bugs, which is quite annoying..Joe mama01Version: 238.0

New UpdateI love Instagram, it’s like a more modern version of Facebook thats basic enough for my grandma to understand but still fun for me to use. However I don’t know if this is a fluke or apart of the update. A message came up saying Instagram limits how much likes we can do on comments at a time to stop bullying... I just want to know who thought this was a good idea. This is a social media app that’s like the whole point, liking is literally the foundation of every media. If you have a limit whether your intentions are bad or not your going to end up being wiped for existence. And also I don’t know who thought a limit on liking comments would prevent bullying but that person has obviously never really been bullied in their entire life because that does nothing. The only thing limiting likes is going to do is leave Instagram with bad rating and have your audience delete the app and go to another platform that allows them to do what social media is suppose to be able to do. Speaking of such I won’t delete the app yet because I’m hoping this is a fluke but I will be switching to another platform, for the rest of the month, that is able to do its job. I appreciate the concern for bullying but find a way to help prevent it that doesn’t effect everyone and take away from the purpose of social media..Eurasia☺️Version: 156.0

Dear InstagramDear Instagram, I would like to take this time out to say thank you for your incredible artwork. You have created art in its most socialable form where hearts can come together and be at one. You have open doors to countless and millions and have provided opportunities that only a mind of higher overstanding could produce. You have done the work from before you started without out seeing the final outcome but knowing that it would and is amazing, great, beautiful, influential, motivional, inspirational, accounted for in the universe as a string that can connect each and every one as those who believe that they will reach the finish line but who continue to move. You have set an example sample of the nuts and bolts that work the world and has played a major role in the visible aspect of faith. I see you and I appreciate you and thankful for your contribution to the world on both sides of the scale. Your vibration is felt and respected by me and the rest of the connection to each and every one who's involved in a part of your service. Whether you like it or not you have touched the heart of the fathers and mothers in ways inexplicable. It is my honor to gratitude on this review in my own words. Thank you 10.阳郁郁Version: 361.0.0

Ban the prompts!Dear Instagram and To Whom It May Concern, Can you guys please ban the prompts, this whole prompt thing was a bad idea and people are getting out of hand with the things they have to say, it is not funny to be speaking on normalizing topics that can be very harmful for others who have went through that experience with people who have zero understanding for how it could be for one who is a victim of that type of activity. There are certain issues that have effected people physically and mentally, I’ll admit I should’ve never responded to those comments since it did make me an accomplice on my end but I now I learned that it shouldn’t be my issue to be involved in that sort of drama as I know better learning the sort of outcome that comes from a response, causing a huge issue for those that care about me, so please Instagram, do a favor and ban this feature immediately as this was a mistake on your ends and others can be offended by the sort of stupidity that others say that can lead to an outrage of people who have been offended by the comments that we in the prompts. We all need to grow up and stop leading ourselves into topics that can offend others. Please and thank you..Edterminator47Version: 333.1.0

…roughI have had Instagram for a few years now I’ve had my Instagram account since 2019 and that is when I first started getting into social media as far as Instagram goes I don’t really have any technical issues. Most of it is the fact that a lot of the people that come on Instagram are very very judgmental and insensitive and most of these accounts when you do end up reporting them for the content or comments that they share they don’t end up getting banned for it or anything like that and I don’t want to make this a long review, but I have seen multiple reels of young girls having predators in their comments and Instagram doing absolutely nothing about it so something that I would definitely recommend if you are going to let your children or anything like that use Instagram or any social media platform you make sure that their accounts are looked at and monitored Instagram used to be really nice to use, but there are so many rude and ignorant people on Instagram now that you can barely even get on it to have fun. there are a plethora of negative and political things whether it be fat phobia or homophobia things that just kind of makes you never want to look at Instagram. It’s a good app. It’s just the people that are given platforms and when reported they can keep their platform..Kare 2.0Version: 325.0.0

I’M UPSET!!!I’m writing this review because I’ve been using Instagram ever since 2013 and I’m very upset about the new update and features. Instagram has been my favorite app for a very long time but recently I’ve felt super conflicted about whether or not I even enjoy being on the app anymore. I don’t like the fact that posts don’t show up in chronological order anymore, it’s very hard for me to see what my followers post now! I think it’s super inconvenient to have to click on ‘view older posts’ in order to see posts from people that you follow. I’m not sure if anyone else is having this problem but my Instagram stories are messed up as well. People who I personally know and interact with used to be at the top of my viewers list but now my viewers list is in a super random order and random people that I don’t even know or care about are at the top of my viewers list. I feel like I’m stuck in a nightmare or something because I really miss the way that my Instagram used to be set up/ the layout of my Instagram before the update. PLEASE UNDO THE UPDATE AND NEW FEATURES, I’M NOT A FAN! I’m sure a lot of other people agree with my comments and concerns as well!.ŠallyVersion: 155.0

Great, but needs some issues fixed.Instagram as a whole ever since I got it last summer has a been a great experience for me. I’ve been able to connect with my friends faster than I would’ve without it, and it’s a good thing to have when I’m bored and have nothing else to do. However, after having Instagram for many months I have discovered a couple of issues that are driving me nuts. First, on the home page once every so often the several most recent posts get mixed up in a seemingly RANDOM ORDER. I don’t like this at all because the post that gets moved to the top is most likely a post that I don’t want to see again for a while, like today that post is one that I don’t like at all and would rather not see AGAIN, and also because I someone who likes his home page posts to be precisely in CHRONOLOGICAL ORDER. Second, when an Instagram update comes around, the caption for it should say more than just fixing bugs and issues on Instagram, like what exactly that update is going to do with certain pages on the app and why. Please take the time to deal with these issues that I’ve stated above so that in the near future I’ll be able to confidently give Instagram a FIVE STAR RATING instead of a four star rating..Bronze9Version: 139.1

WORST CUSTOMER SERVICE OUT THEREI love Instagram and have had an active account for almost 10 years! My experience has always been relatively unproblematic, however in this last week, I received an account ban for tagging people I know in a comment under a post. I tried multiple times to contact support or even get the algorithm’s decision reviewed, but instagram barred me from reporting any kind of problem. I have multiple screenshots of the comment I made and it doesn’t go against any of their policies!! The algorithm’s decision to mark my comments as misleading or spam was highly misguided, but for the life of me, I can’t seem to get into contact with anyone about this issue! I have a lot of people who I connect with on Instagram and it’s scary to see that my account is completely locked down with no way to appeal the decision. Here’s a copy of the comment in case you’re wondering what got my account locked: “ Last summer, I got stuck in lake powell with about 30 other people and all I remember are the countless games of skyjo and five crowns. I listen to my powell playlist whenever I'm down, because it helps me remember how it felt to be there in that moment, away from the world. Love you guys!! [@person, person and person]”.Mikeb1wVersion: 320.0.0

Just some suggestionsHi, so I really love Instagram, but it might be nice to have a feature where you can disable your view of the like button (AKA you, as the person posting something, don’t have to see how many people like your post). I struggle with a lot of perfectionism and social anxiety, and so I tend to hold a lot of my personal value in how many likes I get on a post I make. It would just be nice to not have “how many people like this” be the reason I choose or don’t choose to post something, or have it become criteria for my self worth. But, this isn’t to say that people can’t actually “like” my post. They still could, it’s just that I wouldn’t be able to see it. Also, it would be lovely to be able to disable the explore page of Instagram for certain times of the day. I spend hours, and I mean HOURS, on the explore page avoiding and procrastinating my work. I like having the app around on my Home Screen, I just would like to not feel like as soon as I open it I am going to waste the day scrolling. I know the whole point of an app is to have people use it, but I think I would use it in a much healthier way if I had the option to place restrictions for myself within the app..Awesome bug 2001Version: 183.0

Fix this please!I really enjoy using Instagram but I have one issue and that is that when I try to upload more than one photo into one post it crops my photos to the same size as the first one in the post. I want to be able to post all of them into one post and have all of the pictures be the original size. This would be great for photographers like me who go out on photoshoots and want to put up one post with their best photos. It is hard to do that when all of your photos are cropped the exact same way. It should be the same way as Facebook. I am not saying we make Instagram exactly like Facebook because they are two different social medias, but I think it would be nice if we could upload photos on Instagram the same way we can upload them on Facebook. With Facebook you have one post with multiple pictures that are all the original sizes. You can then click on them and look through them individually before exiting and going through the rest of your feed. Instagram should allow us to have the option to upload our photos like this. We should have an option to do this If we have a photography account. I know not everyone would want to upload their photos this way but many would choose to do this..--wolfg1rl--Version: 46.0

Please stop making unnecessary changesI am finding it harder to use Instagram with every update. Changes that are being made are unnecessary and feel unnatural to me. I can’t see posts in chronological order, I have “suggestions” on the feed which I go to see ONLY what the people I’m following have been up to. That’s been slightly annoying, but now in the explore feed when I click on one post with the intention to scroll through all the posts suggested to me from various users... instead I’m met with only one users posts, most of which I’m not interested in and it’s annoying to have to go back and click the next picture to see the next meme or what-have-it, causing me to close the app and open FaceBook or Twitter instead as they aren’t making changes that are majorly affecting the way users browse content. I don’t know who instagram has put in charge of these updates, but every single update gets worse. ALSO not to mention, the app will automatically follow accounts that I have either never encountered or had no interest in following. I have never left a review in the AppStore but Instagram used to be my favorite social media outlet and now I’m much more fond of other things due to some of the updates and I think a lot of people might feel this way about the path instagram is taking..AperralllVersion: 26.0

ExellentJ'adore instagram ! J'aimerai être plus vue.Atn0000000002Version: 14.0

Too many adsToo many ads.JswjwhsidowkekVersion: 72.0

CrashingOkay so Instagram keeps crashing within about three seconds of me being on it. Sometimes I can get on to it but then I go off and can't get back on. I've tried turning my iPod off and stuff but it doesn't work. I updated it and it still crashes. Please fix this!! Would give it five stars if it weren't for this..JeffrytyyteVersion: 16.0

Want likesLiterally give the likes back no one at all like this.Young JenVersion: 92.0

Can’t log in. I know my username and password. Still can’tLove the app, but I can’t log in on the app. I know my username and password. I can log in on my computer, safari and everywhere else except this app. I don’t know why. PLEASE FIX THIS.Mervin MorasVersion: 87.0

New updatePlease bring likes back.JonathinqVersion: 91.0

Viewing my storyI want to see who has viewed by story beyond 24 hours Please change back!!.KenderellaaVersion: 79.0

Free PalestineInstagram doesn’t have the right to block and delete the content of Palestinian..Saghah8Version: 187.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 429.0.0

Instagram Negative Reviews

Account MakingNow I will be completely honest with everyone who reads this review Whoever is new coming to instagram be prepared for the difficult understanding of the app. I am a long time user of this platform and I believe there no problem with instagram besides one thing, it’s their making account process. I have been trying to make an back up account for myself for the last 2 hours and I have been getting to the same spot over and over. When I was making the account at first the app wasn’t letting me make an account. So I decide to use their website and the website let me make the account and log into the account as well but the app it wouldn’t let me make not log in. I have tried many different methods like changing the password, using the digital code(which is supposed to be 6 number digit but I got an email sent with 8 digits.) On top of that the link they sent didn’t work as well. The only time I did log onto the account was when I had to go into the app and log on through the website on the app. When that happened I still couldn’t get on the account and then I thought maybe the link would work since I already have the account connect to the meta thing. Then when I do that I get logged out of both of the account. This is totally unacceptable and unprofessional service from the developer behalf because making account is the main key of the whole instagram and it don’t make sense why it’s so bugged..ISO__TaytayVersion: 339.0.0

Give me the note and add music to notes update pleaseI don't wanna be mean but I have had an issue with your recent update, which allows users to put a 30 second music clip on their notes with that i a haven’t even gotten the update to add notes which is such and inconvenience. I have not received this update, although all of my friends have. I have tried to be patient, & I have also tried fixing it. I restarted my phone, I updated my phone, I deleted the app, I logged out of my account, I tried updating the app multiple times, & nothing. No music option on my notes. I don't understand why I am being excluded. I am hurt, & overall shocked that Instagram could exclude someone like this. I would appreciate if you would give me this update. I don't find it nice to be excluding anyone from your updates, & I don't know why you chose me to exclude. But it is unfair, and I would like to receive this update as soon as possible. I think I deserve this. I have since gotten over it, but now I cannot let you exclude me any longer. Please give me this update, I do not deserve this. It's truly disgusting & rude of you to just leave me out. I really want this update, I am so mad you chose to leave me out of this update, out of all of the updates you have made. I love music, & I really would like to put it on my notes. I don't know why you're targeting me like this, but it needs to stop. Please provide me with this update, would love to put music on my notes..QqngzaVersion: 303.3

Newest owners of the application have messed it up!Though Instagram is one of the simplest social media platforms you could have the support is complete trash. I spent the last two weeks trying to recover my account that was registered as compromised for unfollowing people. A little back story I have had this account for over 7+ years and I hadn’t really done much with it and in a failed effort to make the account more recent I encountered several inappropriate post of nudity and etc. I spent many many many hours reporting post that were inappropriate for the app that is 13+ and I decided to clean out the people I was following bc I was sick of the disturbing things I seen on there. I found that my account followed 100’s of people I didn’t know and of course I change my password frequently to keep from scam so I knew that wasn’t the problem. While unfollowing said accounts and many others I got a page saying. “Account compromised.” That I some how purchased followers against the guidelines I was sitting at a total of like 100 followers or so, plus the whole idea of buying followers is lost on me. I have spent two weeks trying to get this resolved. Instagram has little to no support with simple Q & A forms for assistance that just DO NOT WORK! It has become completely ridiculous and I’m not the only person I know who has had this issue. Regardless. The app has gone down hill and hopefully will get it’s crap together in the near future..Gamercat26Version: 267.0

Not for photosI don’t know why I even bother writing this review but this app has become incredibly frustrating as a photographer. There’s no other app that can connect me as a photographer to clients such as artists and models in my area better than Instagram and I am therefore forced to use it as my primary social media to upload photos. The issue is that Instagram does not support photos in any way shape or form anymore. Their algorithm has not been supporting photographers for a while and I can get over that but with the most recent update they’re starting to ruin the quality of my photos by overly compressing them. Having my photos be of viewable quality is basically my only concern when posting them and Instagram has robbed me of that entirely with no way to fix it. It’s incredibly disappointing because my following and networking is all built upon my photography account on Instagram and I don’t really have the opportunity to switch at this point. I doubt Instagram is going to care because countless people have been complaining about this but seriously if anyone from Instagram is reading this just let us post photos at a normal quality, I mean for real my photos have started to look horrible recently and I’ve been doing nothing different. I’m not even asking for much because LITERALLY A FEW DAYS AGO I WAS POSTING PHOTOS WITH NO ISSUES JUST GO BACK TO THEN THIS IS RIDICULOUS INSTAGRAM. As a photo app, start caring about photos just slightly more!.👺👺👹👹🚨Version: 236.0

The new reshare feature makes the app unusable.Insta has always been about sharing. Sharing your own pictures, and sharing friends or mutual’s work too. The newest update makes the latter impossible and tedious. Instead of being able to simply tap the airplane icon next to a post, and then posting it to your story, you have to back out of it, go to your story, set up a new “create” post, and add a reshare sticker. This makes resharing on the fly incredibly annoying. It slows the spread of posts, and is basically discouraging people from sharing others work in the first place. This is detrimental to communities like activists, artists (who you don’t seem to care much about anyways), content creators, and more. You are effective killing the main source communication and collaboration within your app. Whether you think videos are the hit new thing or not, you ARE NOT TIKTOK. Stay in your lane, or you’ll lose every loyal user. If you’re trying to be something completely new, then make a new app, and leave Insta alone! Nobody comes to Instagram expecting TikTok like content, and that will never change no matter how hard you push that type of content. If you actually care about the stability of your user base, and the Insta community as a whole, please return the old resharing. You can keep your Reels, sure, I don’t care, but removing the biggest part of your app in hopes that it will make everyone want to only look at Reels content is a terrible idea..Spookadoodle1Version: 196.0

Used to be about connecting- now it’s just advertisingI used to love Instagram as a way to keep in touch with my family and friends. Especially during this time of being apart. However, now with the unbelievable amount of ads it is nearly impossible to see what I want to see (my family and friends) and due to the new - “you’re all done” feature I constantly miss posts and here is why: If I open my feed and look at some posts from friends, I can see there are several I haven’t scrolled to look at yet, I then click over to open a message, when I look back at Instagram those posts are gone and I cannot see them again unless I can possibly remember who posted something and to individually look at each of their pages. I HATE that feature that is now in Instagram. To me the benefit of the posts is I can always just scroll down to review them. Now each post is pretty much a story, see it once and it’s gone forever and now I have ENDLESS ads. Once you have viewed your new posts you can’t see them again all you see are ads. Don’t get me wrong, I do like SOME ads, they are personalized and helpful. But I’d rather they show up only in my stories than on my feed. I’m probably going to delete Instagram as soon as I can find a different way to see friends and family’s posts and not miss any because of the inundation of ads that is here. Intagram used to be about connecting, now it is just advertising..SamdaughterVersion: 182.0

Better serviceI’ve been using the app instagram for as long as I can remember. I can say that it is a part of me in a good way. I haven’t always followed the rules but for the most part being on the app was a great experience. As someone with a growing platform and growing instagram account, I can say that when you are in need of some help there’s not really anyone to call on. The email and number are from my experience never used, which makes both ways to contact them pointless. But another thing is is the biometric identification bot, is an obstacle to pass. I recently have been trying to access my account and it’s been a nightmare. So likewise I’ve been searching and watching online videos and reading sources on how to pass the “obstacle”. I feel like human review should be put to use more simply because it’s hard for an ai to understand something less perplexed. I think the ai wants you to be perfect which is going to be hard for a lot of people. Currently writing this review I have not gotten fully into my account due to the 2fa which is the start of the problem, but hopefully I can get back into my account this week. In conclusion, the app is great but there are some things that needs to be worked on and changed. For example the identification verification bot and a little more but that’s all. A tip before I finish is to get your 8 digit codes because those will be a life saver (while you have access to your account)..Developer help neededVersion: 290.0

You’re killing me, hereI like Instagram. I do. It’s a good app for keeping in contact with friends and for being able to share the things I create as an artist. But I swear the app gets worse with every update. The changes to the layout of the home page that make it so it’s basically a second explore page and so you don’t see posts from those you follow in chronological order are frustrating. The change to messages that make it so swiping prompts a reply to someone rather than exiting is confusing and non-intuitive, not to mention outright useless. The changes to the placement of the notification and posting tabs are infuriating. This is an app for sharing, not for shopping. Keep the shopping tab out of the main tab bar and put reels back with explore. Instagram would be much more user friendly if there was an option to toggle certain features (although calling them features instead of “hinderances” might, in some cases, be generous), such as the swipe-to-reply in messages, the suggested posts after the most recent posts in the home section, or whether posts were ordered algorithmically or chronologically. Additionally, allowing users to set up the layout of their tab bar would also make it more user friendly. I’m sure someone out there prefers the easy access to the reels tab, and would want to keep it where it currently is. But most don’t. Thus, allowing users to choose which features show up on the bar would make the app far better..Sn3kityVersion: 166.1

It’s a mess nowI’ve had Instagram since 2013. For a while the updates were improving the experience especially as instagram grew in popularity. Probably in the last year I’ve grown to really hate instagram. It’s following the trend of all other social media sites, It’s 75% ads, and if you respond to ads saying they aren’t relevant or you don’t like them or whatever it doesn’t make a difference. For example I get a lot of alcohol adds, probably because I'm in my 20s, I’ve asked to stop seeing them a million times and I still see them daily. The algorithm is awful. My following feed is always in a weird order, I don’t see so many of my friends posts, and after every 2 posts it’s an add or a suggested account or suggested content. Doesn’t make sense. The popular page or for you page, idk what it’s called, is terrible. I was pregnant almost 2 years ago and my entire recommended feed is pregnancy related. But the worst feature by far is the reels. I despise the reels. It’s trying to be TikTok but it’s not. And it’s really just reposted TikTok’s or content that’s pretty unpleasant in my opinion. If I wanted to watch TikToks I wouldn’t have deleted TikTok. The app is a mess. It’s not fun, and I can’t stand scrolling for more than a few minutes. Also the amount of spam accounts in my Dms is ridiculous. I get tagged in spam posts daily. I report every time but it makes no difference..ENAJF2799Version: 241.0

Still can’t view liked images/reelsFor months now I’ve had the same issue of not being able to view my liked picture and reels. Between me and the people I know who also use Instagram for iPhone, im the only one who doesn’t have the “settings>account>posts you’ve liked” setting anymore. And I was willing to let go viewing liked pictures because I found out that reels had an option to view liked reels, even if it was buggy. But now, neither option exists so liking pictures or reels is pointless. I basically have no reason to come back to this app because I can’t even go back and look at the art or tutorials I’ve liked/might want to use as a reference. I’ve also tried to contact whatever nonexistent customer service there is with no answer back whatsoever. Seriously, if you Google their customer service contact list, the only option is to report an issue through Instagram. There is no email, phone number, nothing actually useful that lets you know that your complaints or questions will be seen by a human being. Heaven forbid something good ever comes back to this app, such as the fixing of the broken algorithm that makes you view the same posts for weeks at a time. I’ve had to unfollow so many people because it was the only method to fixing the issue. Lazy, lousy excuse for “customer care.” Might as well go back to DeviantArt if you care about being an online artist in the modern day..JayssikuhVersion: 221.0

Log in BugI am a common Instagram user. I think it offers great things and ways to explore. However, I attempted to log-in to my other account and it wouldn't let me. It kept saying "Sorry, there was a problem with your request." It then logged me out of my main account. Now, every time I attempt to log-in to my main account errors upon errors continue popping up. It says my password is incorrect even though that same password works when logging in through Safari or on other devices. When I try to sign-in using my phone number it says the codes don't work or there were problems processing my request. When I try links from my email or sms they never work. There's always an error. I attempted to sign in to multiple accounts and I am unable to on the app. It's only possible through web browsers. This isn't the first time this has happened either. I've had this issue before and through reading some reddit miracle I was able to log back in, but only to my main. I've tried so many different ways to troubleshoot but none of them are working. I refuse to factory rest my phone and lose all of the data I have on here. It's extremely frustrating trying to use the app and ultimately give the company more money, but it won't even allow me to log into any accounts. I can't even create a new one. Please fix this bug, I know for a fact that I am not the only one who has experienced this..Laineli JVersion: 343.0.0

Another TwitterIf you say the “wrong” thing too many times the straight way delete your account without warning. Twitter was se spring people’s tweets during covid, well Instagram is fraught way deleting accounts. They give you zero warning or explanation. They are violating the first amendment of the U.S. constitution just as Twitter was. You know if it’s the “wrong” thing to say because it warns you when you comment saying are you sure because a similar comment was reported. They can even later try to say you violated their terms and conditions as that’s most likely what they’ll say but it’s a coo out as those terms violate the U.S. constitution which is supreme law in this country. And yet they allow liberal trash to be posted. What is wrong with society these days where we can’t even speak the truth or our opinions without being silenced as if the U.S. Constitution means nothing? They have accounts on here where women show basically everything and link their only fans and even some subscription accounts where they have minor females showing in barely any clothes and dancing like a stripper, but yet we aren’t allowed to speak our minds any more. I just recently had my account of many years deleted and have been trying to follow everyone again (including family) just to have it deleted in less than a week, again with no explanation or way or appeal. I’m done with these democrats. They’re not even human, they’re 100% anti-American..Upset user5Version: 287.0

Reporting postsI absolutely love instagram. I love scrolling through feed and stories a lot. But, anymore, when I do that there’s so many graphic posts that made its way into my feed somehow. It’s disgusting. It’s thinks from completely naked women (or women in only fishnets) trying to sell themselves all the way to the most recent post, a guy shooting another guy with a rifle in the head (with NO graphic post warning). I understand that instagram doesn’t have a lot of control of what people post when they do, but I’ve reported more posts like these than I can count in the last few months with absolutely no response from instagram. I’m extremely disappointed. I don’t need to see posts like this and neither do 13 year olds who use this app. Most of the time, it’s meme/funny pages that are associated with these posts, but it’s not actually them because they’re tagged in it somehow so I can see it. So no matter how many pages I block, another one will pop up just because I want to see quotes! I can’t go through 5 posts on my page without seeing these things. Instagram, PLEASE take this feature away. PLEASE save everyone from seeing these awful posts. At the least, PLEASE give me a response to my reports. I know for a fact other people are reporting them, and I want to know that at least 1 of the 150 posts I’ve reported so far has been taken down. MAKE INSTAGRAM KID FRIENDLY AGAIN!! At least to where I don’t lose my appetite..SouthernxprideVersion: 266.0

GlitchI’ve had 6 comments removed for supposedly breaking guidelines none of them did. simply opinions that have everything to do with the topic posted. No swears, no treats, etc. comments you would have with any adult in a living room discussion setting. That’s irritating enough especially when you see the vulgarities that are permitted to stay posted. But then every time you delete a comment my account get stuck in this not allowing me to post any comment. I’m promoted to retry or tell us. Both prompts do absolutely nothing and lead nowhere. While my account status says I can use all features. If I don’t write in a complaint it stays this way until I do. It most irritating. At this point I’ve spent more time reporting a problem than I actually spend on instagram. Wondering if anyone else has this same issue? How it can be fixed? If it can be fixed? Because if it can’t I may be done with this particular app. It’s not worth the aggravation. Adding to this do you realize that almost all of your reviews are repeating the same review over and over forever. It’s a complaint that is marked as five stars which makes absolutely no sense and changes your review scale. And now I can see why. You send the review and if you want to write another you can’t your original review comes back up and your prompted to send or cancel. These reviews date back quite a way and say the exact same thing. Is anyone working there?.2015$@&crapVersion: 304.0

I’m disappointed in you.I don't wanna be mean but I have had an issue with your recent update, which allows users to put a 30 second music clip on their notes. I have not received this update, although all of my friends have. I have tried to be patient, also tried fixing it. I restarted my phone, I updated my phone, I deleted the app, I logged out of my account, I tried updating the app multiple times just nothing. No music option on my notes. I don't understand why I am being excluded. I am hurt, and overall shocked that Instagram could exclude someone like this. I would appreciate if you would give me this update. I don't find it nice to be excluding anyone from your updates, besides I don't know why you chose me to exclude. But it is unfair, and I would like to receive this update as soon as possible. I think I deserve this, especially after you never let me use the "Add Yours" stickers as well. I have since gotten over it, but now I cannot let you exclude me any longer. Please give me this update, I do not deserve this. It's truly disgusting and rude of you to just leave me out. I really want this update, I am so mad you chose to leave me out of this update, out of all of the updates you have made. I love music, I really would like to put it on my notes. I don't know why you're targeting me like this, but it needs to stop. Please provide me with this update, I would love to put music on my notes. Thank you<33.L3MamiVersion: 297.0

What’s Wrong With You Guys?(still a great app)It’s been 2 years ever since I’ve ever had to come this far just to report this problem, and I thought that I’d never have to do it again. I don’t know when’s the last time that Instagram have updated their app, or when they started doing this, but it’s pretty dumb. You guys are getting in the way of me being able to get followers and promote my small business/ small account. Every time I try to follow someone, an error message pops up. You guys have put a limit on the amount of people that I am able to follow, and I only follow 45 people and I just made my new account like not even a week ago. I am activity blocked for no reason, and I have no idea why. I can’t follow anyone at all, and this have been going on for 4 days now.. I’d say that you guys are causing problems for small artist like me. I’d also like to say that a month and year ago you guys were an amazing app for small business owners to come on and promote their small business, but now you guys are doing way too much. There’s too many things going on the world for you guys to be worried about who’s following who. Instead, worry about the n*dity that’s going on💗 there’s plenty of it. Lol, to whomever may come across this, or even if Instagram may ACTUALLY read this, please excuse me if I made myself seem like a “Karen” or if like I had a attitude, I am a kind person. I tried putting this in the best way as I can..Chile_theghettoVersion: 281.0

What happened to the app I loved?Im in the same boat as many others here. I liked Instagram as it was different from other platforms. It’s essentially become a place to reshare tiktok videos and there’s no longer even a button on the toolbar to make a post. There is NO customer service. My app has been glitched for SEVERAL updates and won’t allow me to share a post (even my own) to my stories. I report and hear nothing. I’ve removed the app from my phone and re download and same issue. The issue even stayed with me when I purchased a new phone! I get that there’s a huge user base, but seriously they can’t dedicate ANY energy to customer service for escalated issues?!? I’m a contractor and can no longer share the posts of my clients and partners - during a pandemic it looks even more to my clients that I’m not involved bc I can’t promote their content without taking a screenshot and creating my own post- it’s hurting my working relationships. It’s gotten so bad that I barely use the app anymore. I don’t like Facebook SnapChat or TikTok and it’s clear that Instagram is just becoming like the others so there’s no point. I’m served adds and content I didn’t follow and am constantly missing out on important updates from people I actually care about - the whole point of the app allowing me to specifically target my experience is gone, and Instagram frankly doesn’t care about its users as they are all the product themselves..M'Lady AileenVersion: 206.0

Sensitive contentI follow several artists / content creators whose content is deemed “sensitive” by instagram. I know for a fact that most of these accounts never show up in my feed despite the fact that I’M FOLLOWING THEM. I’ve even gone thru certain pages and liked several posts at a time in an attempt to show the ig algorithm that I want to see the content that I follow. To make matters worse, now everyone is talking about this new sensitive content filter but I don’t have it available in my settings. I have updated, reinstalled and combed thru the app’s settings to no avail. So basically, IG refuses to show me the content that I follow. Instead, I am constantly having tiktoks and ads shoved down my throat. To make matters worse the only content they seem to deem “sensitive” is nudity, specifically any nudity that may be portrayed from a female perspective. Political propaganda and misinformation are NOT considered sensitive content apparently, so my explore page has no shortage of casual racism for me to pick through, not to mention all the fast fashion and ponzi schemes. It’s honestly pathetic how transparent instagram is. They only care about content that they will get paid to show you. They don’t care about “filtering sensitive content” and they definitely don’t care about preventing the spread of misinformation. I wish more than anything that an alternative to IG would become mainstream, this platform is seriously dead. You killed it. Congratulations..TkswoopVersion: 204.0

Is instagram deleting people for doing nothing?Overall I love the app instagram, you can see funny videos and even gain followers on there, but here is the biggest problem on instagram, THEY ARE DELETING ACCOUNTS THAT DID NOTHING WRONG. Instagram needs to get out of their brain dead state and start checking accounts before deleting them because they are getting reported and accounts are being banned and disabled. This is especially unfair to the fan editors out there. There are hundreds of thousands of people who make edits of their favorite people on apps such as TikTok, Instagram, etc. These fans work hard on their edits, tag the people they edited, try to make their day by showing how much they love them just so instagram can delete the photos and videos because they assume that they are trying to be them??? Clearly if you read the caption you can clearly see that they are just simply showing how much they love that user. They are not trying to be like them they are just trying to support them. If they think people who show love to who they support then why don’t hate pages get banned, reported, or disabled? This isn’t the only people instagram has done this to because a nice dancer who did absolutely nothing wrong got disabled at 300k, the followers she worked hard on getting!!! Instagram needs to step up their game and stop doing all this bad stuff to these people who show their support or I’ll just have to be one of the many people who delete this app..Lit_lanaVersion: 79.0

I’m unable to commentSo I checked the community guidelines in reference to liking commenting, limiting comments and likes and all that stuff and I was like OK interesting!!! I wasn’t in any violation of anything. My account was not reported for anything or another of that nature and it does it matter if it’s a friend or celebrity or strangers account that I would post to try to post a comment on or like it would not go. So it would allow me to like a post but if I go back to it sometimes it like it’s not there sometimes it is still there but forest commenting on a post, it gave me an error and told me to retry and it would say something about community and I’m like my comment is negative directory sexually explicit mean or any of that nature and I don’t stalk people. I don’t do none of that stuff so I am confused as to why I’m unable to comment on a post and say congratulations or be like whatever you know it’s crazy. and like I said before, I’m not stalking nobody even being rude or mean to nobody, and it shows that my account was not reported for anything or blocked or anything like that and also it showed that I still had access to all features of this app but it seems like everything’s a lie and then it said to update my app. My app is updated so I don’t know what’s going on so maybe you guys can explain to me why I am unable to comment on family members friends in anyone’s post..Mirror EyezVersion: 324.0.0

App never works, dead links that go no where, no app supportAs a business owner who uses Instagram to promote my business - I find the app unreliable with tons of glitches and dead links that don’t work, the app is cluttered with options / links that make the user interface look unprofessional and Instagram is slowly making the same mistakes that Facebook made with their Ui design, advertising on Instagram has great results whenever the app works but I constantly have ads rejected for no reason or the app is so glitchy that I can’t login or post ads, I find that Instagram doesn’t know what they want the app to be (reels, stories, igtv, posts… Instagram just needs to make an app that works and quit trying to complicate the user design), app support is non-existent and glitches often keep me from advertising on Instagram for weeks at a time - you would think that Instagram / Facebook/ meta would take ad revenue serious enough to make the app work consistently but this is sadly not what is happening, I don’t understand this whole meta / facebook takeover of the app (facebook has a horrible user interface that is cluttered and scattered between various meta and Facebook links that are confusing to navigate - Instagram is slowly introducing new features in this same manner and is slowly making a simple app complicated for no reason (this is why Tik Tok is having so much success and Facebook / Meta / Instagram is struggling)..Illie42Version: 238.0

SadIve had multiple accounts since 2015 … I used to be addicted to social media … Now that I’m not I can see all the many things wrong with social media and especially this app … The shopping feature is dumb … The moving buttons around is dumb … Having only one account get an update when the other doesn’t, even though it’s the same app on the same phone, is dumb … I also really miss the layout where the profile pic was on the right and the followers number wasn’t big in everyone’s faces and the name and bio were bigger as well … That being said I do like that the views and likes can be hidden etc … The reels try too hard to be tiktok … The messages although I like different themes there aren’t enough interesting ones … The porn bot accounts are annoying .. Real people get their accounts taken down while all the bots just keep popping up … I just wish this app was about sharing pictures and 1 minute videos again … Stories are really extra .. privacy is just unheard of these days … It’s so annoying .. Also the comparing your life to others is very easy to do with this app … Anyway I already deleted it but you guys should too it’s not only annoying but it’s unhealthy. Get your real life back and stop worrying about what others are doing. Find yourself. Get a career. Be happy. Read a book or write one. Go outside. Get a job. Pick up some productive hobbies. Just detach from socials. It’s not real life..AnysamskwhVersion: 203.0

Ad settings don’t work wellI am a person who believes in modesty. As this person I don’t want to be getting ads of women in lingerie and clothing that looks like basically nothing. I tried going to my settings and saying “see less” of lingerie-related and fashion-related stuff, but that stuff is still coming up. It’s awful. I hate it. As a religious person, I would like a better way to keep inappropriate and sexual ads out of my feed. Also a way to limit things like in inappropriate romance comics of people having sex and raunchy depictions of men and women (even if sex scenes are just portrayed in a suggestive way I still don’t want them). I have been reporting these inappropriate comics because they inappropriately objectify the sacred human body and I believe in portraying bodies in a way that is modest and wholesome. Any other advice? Also it is critical to be better at fighting racism. I’ve reported comments with racial slurs like the n-word only for them to get left up like there was nothing wrong. But everything is wrong with those comments. Every person deserves to feel safe on social media and as long as comments with slurs are allowed to remain, people will not feel safe. Please work to take down comments with racial slurs. They are not ok at all, no matter how much they are being “reclaimed.” They are still racist. Please take down comments with racial slurs..Leahcim123Version: 335.0.0

New UpdateThe new update is absolutely annoying. I can’t see recent posts without having to click on older posts from people I follow. And if I don’t click on that it just displays ONE new picture from someone I follow. Every time I get on this app all I see is that. Which at this point has gotten on my nerves. Just that one recent picture which is 7 hours old now. Even if I refresh the page I don’t get an update of recent posts with other people I follow. Before the new update it changes constantly and I know some people that I do follow post on a daily basic. Change the format back. I rather scroll on my feed to see post of people I FOLLOW. Not the stupid suggest posts on my feeds. Change it back to how it was. This is incredibly stupid. It’s more stupid having another button to see older posts on my personal page. Stop putting explore page videos/posts of people I do not follow on the personal page. I get on Instagram multiple times a day and I do use the explore page a lot. Keep the personal page separate from the explore page. That is beyond ridiculous. Why are you changing the format? I don’t want to see suggested posts on my personal page. Change it back to where when I scroll on my personal page, it just displays posts from people I follow. Stop including the explore page on the personal page. KEEP THEM SEPARATE. Literally have a personal page button and an explore page button for a reason. Keep it that way..NiksM.Version: 165.0

Disgusting! Instagram is censoring content while promoting violent content from other creators!I still can not comment on posts, tag anyone, or post content with captions on my page. I find it ridiculous that Instagram is leaving antisemitic posts up, but they are silencing pro Israel and Jewish creators and content. It is very clear where they stand. I am requesting that my account be relieved of any restrictions immediately. My content is not dangerous, my content is clean honest content condemning Antisemitism and posting the truth of what is happening in Israel from a person who actually lives there. There is no reason to remove any of my content or restrict my account. I receive death threats on a daily basis from pro Palestine accounts with millions of followers, and Instagram does nothing when I report it. I receive antisemitic comments on my posts and Instagram does nothing when I report it. Any time I report situations like these, I receive a message that states, “Instagram has a high volume of posts and is not able to look at your request”. Then why do they have the option to report harmful content if they “don’t have time to look at the reports”. They were able to find time to censor and restrict my account for no reason and with no notice! So it’s obvious that they pick and choose what and who to report. I am not the only Jewish/Israeli content creator that Instagram is silencing. It’s disgusting and it has to stop!.Maya.fiveVersion: 192.0

People behind instagram are racistINSTAGRAM IS RACIST!! My family had an on going issue with an ex lover of one my family members. She posted images of our family home, images from a porn site indicating it was the family member, threats, she even went as far as to make a fake obituary of the family member using the present date as the date of death. Most importantly she made very disrespectful comment about our two elderly parent (whom had no clue as they are not on instagram). Myself, friends, and family reported the page and instagrams response was to call the police or block the page. Fast forward I have a friend who is of a different race from myself (take a wild guess what race she is) who currently has a similar situation with an ex friend. Although the harassment isn’t remotely close to what we digested as a family, they were very responsive to her reports about the page. They went as far as to contact what she called the instagram police to investigate the issue. They concluded that it is harassment and they will contact the harasser to request she removes her images from the page. This took all of 24 hours, a huge difference in the time line they took to respond to our harassment reporting and an even bigger step in getting her pictures removed. Was our harassment not as important as hers? Who is behind making the decisions at instagram? Obviously if you are not the right race you will be IGNORED & DISMISSED!.Very unhappppppyyyyVersion: 351.0.0

Instagram Isn’t Improving User ExperienceInstagram’s idea of a “good user experience” is not making it a good time. Their great plan to make posts out of chronological order is where it starts, I suppose. It makes no sense that I can only see posts in my feed from people I interact with most—I don’t have time to scroll through my entire feed, but I pretty much only see about 20 of the accounts that I follow, no one outside those because I can’t “interact” with them. How will I interact with these if i cannot even see their posts? Regarding posts—Instagram is supposed to be a photo and video sharing app, and the quality is downright terrible. Photos are grainy, videos never load, the list goes on and on. I’m here to share my art, and seemingly, it gets more and more difficult to reach others of the trade. When I first started in 2015, more people could discover me. Now, no one can and it’s an absolute mess. If Instagram truly wanted to “improve user experience” it would. And it’s not, rather going for select posts the app *thinks* you’ll like. I can like a variety of things, so show them all to me. My experience with Instagram has gone down and it’s no longer enjoyable to use the app because of so many inconsistencies, not to mentions the countless times Instagram’s been down just this past month. Please take a moment to listen to your unhappy users. hard to navigate with the new update..Madison.maiVersion: 194.0

Regarding notificationsI never bothered to leave any reviews because I did not really have any issues with the app until now. Please REMOVE the annoying notifications of “people you may know”. I find notifications about people I may know extremely annoying and unnecessary. I don’t care about people I may know. I didn’t mind seeing the suggested people on the app but now I’m getting actual notifications about this and it’s really annoying. It’s always people I don’t know at all and there is no way to turn off these stupid notifications. I hate them, please remove these awful notifications or at least give us the option to turn them off because when I went to check to see if I can turn off this specific notification, there was no option to do so. The only notifications I’m interested in are notifications of likes and comments on my posts and when my friends send me direct messages and friend requests. Any other notifications I’m not interested in, but the other notifications at least have an option to turn them off. But these people you may know notifications are just annoying, useless and I have no option to turn them off. Please give us that option to turn these notifications off as I DO NOT want them! I’ll raise the number of stars once you provide the option to get rid of that annoying notification of people I may know..Slytherin LennonVersion: 162.0

Terrible UpdateThis new update has rendered the app essentially unusable. Ever since it was bought by Facebook, the UI has tanked severely, and isn’t user friendly anymore. The new positions of the buttons do not make any sense, the posting mechanism is hidden along with stories and reels, the DM system is 10x worse (trying to swipe out of a conversation can sometimes make you reply to a specific message which is completely unnecessary and unused), and at this point, I see more advertisements than I do my friends posts. The only reason any of these updates happened was because 1. Instagram wanted to make more of a profit by changing out the “notifications” section with “shopping” (a feature that most people don’t use) in order to bump up traffic revenue and 2. They changed out the “new post” button with “reels” as a way to compete with Tiktok. No one wants to do their shopping on Instagram, and if we wanted to use Tiktok, we would. Everyone who has been posting to reels has just been reuploading their Tiktoks, not making any new content purely for reels. Thr worst part about all of this is that if you have multiple accounts, these updates might not be present on all of them. Some of my accounts have the full update, and some haven’t even begun to change, which is extremely confusing. This review is longer than expected, but that just shows how terrible this apps interface has gotten. Don’t update if you can avoid it..FabaddonVersion: 166.1

This can’t be happeningI still can’t put a note down and this has been ongoing for years ever since I had Instagram in 2018 and it says that I’ve post something that Instagram didn’t like so it said if I did again it will take my account away without letting me know which that is unacceptable…., I think that it should let you know ahead of time before it takes your information out, so now I have to keep on waiting until this supposedly feature comes on my phone, Which its NUTS!!!! This is ridiculous it says that since a lot of my stuff got hacked, and taken off by a person so I had to start all over. It’s just that this person I don’t know might’ve put something on my Insta so now I have this thing on my phone that it won’t come off which I’m hoping and praying. Eventually, it does take it off of my phone I am so worried😰 I like Instagram but it’s nosy Pretty much every social media is nosy So I’ve been cautious of what I’ve been putting on and sometimes I don’t wanna put anything on because I’m afraid that it’s gonna shut down Also, I’ve noticed that a lot of people have been putting inappropriate things they don’t even get taken down or reported And I just noticed that I had to update it so I did that and it still won’t work. I don’t know what else to do. It’s really frustrating when I can’t really put a note..Sweets94$Version: 317.0.4

RestrictionsHere’s what I think of Meta in general, though I’m pretty sure a human will never read it: Quote from Zuckerberg…free expression, he said, has always been part of his company’s mission—but sometimes people use their voices to put others in danger. Meta shouldn’t be making so many decisions on speech by itself.” So Meta created an Oversight Board, & Zuckerberg gave that board $150 million dollars to continue it’s work through 2025. I don’t think you can say the oversight board is independent if Zuckerberg paid to create it. If you want some entertainment, go read the bio’s for the current board members & tell me if it’s a diverse group of independent voices, as Zuckerberg claims. It’s clear that the board was created, not for the purpose Zuckerberg claims, but to ensure Meta can continue silencing who they want, & can blame the board if their actions are ever called into question. I see posts/videos CONSTANTLY from people inciting hate & violence, but they’re never taken down or have their accounts restricted. No Democrat politician who openly called on the public to intimidate & harass political opponents, & they weren’t silenced. My grandfather, who served the US military for 30 yrs, said that this country would begin losing it’s freedom if one political ideology ever gained control of the flow of information to the people. He was willing to sacrifice his life for this country, & I’m almost glad that he’s not here to watch it happen..Say no to censorship!Version: 303.1

HelpI don't wanna be mean but I have had an issue with your recent update, which allows users to put a 30 second music clip on their notes. I have not received this update, although all of my friends have. I have tried to be patient, & I have also tried fixing it. I restarted my phone, l updated my phone, I deleted the app, I logged out of my account, I tried updating the app multiple times, & nothing. No music option on my notes. I don't understand why I am being excluded. I am hurt, & overall shocked that Instagram could exclude someone like this. I would appreciate if you would give me this update. I don't find it nice to be excluding anyone from your updates, & I don't know why you chose me to exclude. But it is unfair, and I would like to receive this update as soon as possible. I think I deserve this, especially after you never let me use the "Add Yours" stickers as well. I have since gotten over it, but now I cannot let you exclude me any longer. Please give me this update, I do not deserve this. It's truly disgusting & rude of you to just leave me out. I really want this update, I am so mad you chose to leave me out of this update, out of all of the updates you have made. I love music, & I really would like to put it on my notes. I don't know why you're targeting me like this, but it needs to stop. Please provide me with this update, I would love to put music on my notes Thank you.Seif maghoulaVersion: 340.0.10

Bring back chronological formatBeing shown what Instagram thinks I want to see takes a huge exploratory aspect away from this app. Go back to your roots Instagram, it worked for a reason..A Boy Named SiouxVersion: 36.0

I’ve waited months now...So is Instagram music ever going to be an option for my story or will it forever not be in my region? .... 😒.Crazy_frog101Version: 65.0

The worst customer service. Have lost faith in trusting InstagramInstagram has made changes that have mistakenly deactivated thousands of users from accessing their accounts - including mine. They have deactivated for “breaching terms of conditions” without any warning sent to the users or reason. You just get a generic message and are left wondering what you did. Now, the issue is if you ever need help from Instagram, there is NO way to contact their help centre. It is the actual worst. All of their help just loop you to their FAQs but don’t actually provide any help in recovering accounts that were deactivated by Instagram unfairly and without reason. If you check their Twitter posts, read all the comments. Hundreds of users desperate to try to reach Instagram taking to Twitter, or spamming fb to try and get help. And the worst ? NOW REAL hackers and scammers are taking advantage of these desperate people and offering “hacker accounts” to get their accounts back. Charging real money and then gaining access to banking info. Why are these con artists not deactivated for breaching policy?? There is a HUGE error going on, with zero communication from Instagram. No acknowledgement. No timeline on when these users can get their accounts back. So be warned. Delete all third party apps that log in to your account because that is what can trip up their automated system to just disable your account with no warning. It thinks you are using bots automatically and will keep you in the dark for weeks to months. Instagram, I’ve really lost my trust in this platform. Unacceptable lack of customer service and acknowledgement. I hope more people speak up about this..KRH___Version: 163.0

Show me the likes!You took away the ability for me to see how many likes certain posts receive. My daughter has a business account and I log her likes, and her competitors likes in order to help her improve her posts and therefore, her business. I know this is a test right now.....but I’m feeling like it’s just not going to come back. The amount of time I spend on Instagram has declined tenfold. I am no longer excited to go on, and I no longer find it interesting or fun. I know the reasoning behind hiding the likes is to help against children being bullied by their peers...... but you should find a different way to govern that. Block THEIR ability to see number of likes. Or don’t let them be able to have an account until they are 19. Anything else. But don’t punish the rest of us. BRING BACK THE LIKES COUNT!!!.BNKA-GallVersion: 92.0

👎🏻Unfair censorship to minorities across the platform and too many offensive ads (example: weight loss and cosmetic procedures).Noots.Version: 169.0

They censor free speech! And silence the oppressedThis app is terrible. They are bias, and side with the oppressors. They have silenced my people who are in the middle of a complete genocide in our home country. And have removed any hashtags to do with our people. #Eelam #TamilEelam #YouWillNotSilenceUs.Tharsan Kula!!!!Version: 174.0

Blocking palestiniens contentThat’s not up to instagram to delete those contents! Every people in the the world have the right to publish what the hell he want! So you suppose to stand with human right and help to stop this war by publishing all what happening! Hypocrite!!.Tun-amVersion: 187.0

Bring back following activity !I love using instagram, but in the new update we can no longer view what people we follow like. i use this feature just as much as i use the app, it’s a good way for me to check in on my friends and see what they’ve been enjoying online. please bring this feature back! i know i will not be using the app anywhere near as much now that this feature has been removed..Cheshire_Version: 114.0

BRING BACK THE LIKES IN CANADAThis new experimental update bs in canada is trashhhhh. nobody likes it, wants nor wanted or asked for it!! it’s useless and we can’t even how many likes celebrities got or our friends like what is really the mf point?! AT LEASTTT have it as an option for whoever wants their likes hidden can hide it but the majority DO NOT! FIX IT. don’t be like snapchat were they add useless updates no one asked for 👎🏽👎🏽👎🏽..JxxxxxbxxxxxxVersion: 94.0

RacismInstagram are blocking some hashtags that are showing Israel killing innocent Palestinians.Abdul_syVersion: 187.0

A huge bugThere’s this bug in the app that won’t let me open any account asides from one. I’m sure I put in all the information right because I tried to open multiple accounts and it’s the same case it keeps saying “Sorry there was a problem with your request”. I tried uninstalling the app and installing it again multiple times but nothing changed. But when I open the account on another phone it works. Can you please do something to help I’d appreciate it. Thanks.TheNotoriosF12Version: 75.0

Number of likesCanadian users can’t see number of likes anymore while everyone else in the world can. This is unfair to Canadians. I’m deleting this app and recommend all Canadians do so until this app decides to respect Canadians.FfjgfhVersion: 112.0

Change the highlight story updateYou guys removed the feature which allowed us to view people who looked at our featured stories and that was a bad idea. Deleting the app. Please change back..Asis OsahanVersion: 79.0

Stop it!Its our right to speak up dont silence us #free_palestine.RubakmbVersion: 187.0

Terrible test/updateSo quick to change something that was not broken but never want to fix the actual problems. If people are so insecure that seeing other people’s likes hurt them or puts a lot of pressure on them to post better contents, then add an option for them to turn it off..:)💕💕💕Version: 91.0

New update is no bueno.Can not watch videos since update.. Anybody else having issues? Lags/won’t load tried on wifi and LTE both won’t work. Terrible update..ShutterbossVersion: 100.0

Ruined a great thingThe new layout makes it obvious that the company only cares about making money and not the creators or consumers who liked Instagram for what it uniquely was. This new update takes away what was special about Instagram and replaced it with an embarrassing, desperate attempt to compete with e-commerce stores and other apps. You don’t need to have what everyone else has when you are in your own lane. It’s also very clear that you know people will click the shop button from muscle memory. Really huge slap in the face for all IG users. This is my main app and now I’m working on figuring out what other avenues I can use instead. Really, really disappointed..WikkedkidVersion: 167.0

Freedom of speech#tamileelam.Nero.sVersion: 174.0

Help pleaseIt was working fine yesterday but today nothing was loading... so after an hour of trying everything to fix it I deleted the app and re-downloaded it but now it won’t even let me log in! I know it is not the wifi because the wifi is working for everything else and I tried the wifi at a friends house and it still won’t work.Bella.emterVersion: 84.0

:(Hate that I can’t see what people liked or commented on with this new update. It was how I found some of the best content/people to follow! Please bring back..Lisa123459494Version: 114.0

Worst updateEver since ig got bought out by Facebook every update has been worse and worse. Nobody cares anoures reels or shopping. WORST UPDATE..Cupcakes3987Version: 166.1

New UpdateWhy would Instagram, a photo sharing app, replace the notification section with a shopping tab????.Alanda SalehVersion: 166.1

Stop trying to turn it into fb.I havent had facebook since 2011. Started using instagram because it was just pictures, likes and comments making it a more creative outlet. However, facebook has just ruined this app the last few years. Im so sick of reels. The Ads are ridiculous and half of them are spam. Guess I will be deactivating this account too..LmcfarlandxVersion: 166.1

New updateThis update didn't do anything. My Instagram stopped working after the sept.5 update and still not working. Like what do bug fixes and improvement do. They should do something not be pointless. You really need to fix this and get Instagram back to normal.JakakajsjdjjenwodnVersion: 14.0

TerribleThis new update is abhorrent. Instagram doesn’t have to do anything to their UI because it functions exactly the way it’s supposed to and yet they replaced notifications with a SHOPPING tab. What an utter joke Instagram. Focus on things that matter.ChigbungusVersion: 166.1

🇵🇸🇵🇸.Mouhamad alsakkalVersion: 188.0

New layout badI’ve used Instagram for YEARS. and this new layout is the worst! I have to go out of my way to access any of my notifications and the shopping tab is on the bottom row? What’s the point? Why did you move the create button to the profile page? I have to take the extra steps and it’s horrible..MusicFansUniteVersion: 164.0

Reels are the worstI have never written a review for an app until now. Reels is the WORST addition to an app of all time. You watch 30s of a video, for it to tell you to watch it on reels. You click the button and it RESTARTS without having anyway to speed it up or skip..Peanut0396124Version: 166.1

Notification problemWhy isn’t my notifications working on my iPhone 10? It only works when I am on the app, I don’t get notifications when I exit the app or when my phone is off..Notif problemVersion: 137.0

Hate the new update!!Bring back the activity/following log!!! What the heck !!!.Jennyx123x4321x12Version: 114.0

W h yBring back the likes. literally NOBODY asked for this..Bree06942Version: 94.0

DisappointedInstagram use to be better I’m disappointed the “following” tab disappeared and no longer there and you cannot see anyone’s recent activity.Suzi182882828Version: 114.0

Censorship of Tamil IdentityInstagram should be ashamed for removed the #TamilEelam and #Eelam hashtags. By doing this, they are complicit in the Sri Lankan state’s genocide against Tamils..Xbox450Version: 174.0

AlbumsYou should be able to delete a single photo out of an album of multiple photos, while still keeping the others posted.Rylee85Version: 72.0

Just get Twitter and TikTokThe update has literally just turned Instagram into a store, just get twitter and TikTok and you basically have instagram, Reels are also pointless.HdhdhegfjegdjgjfhrhtbhVersion: 169.0

Censored #tamileelam and #eelam instead of recognizing the genocide.I am Tamil and it is SO disrespectful for instagram to censor these hashtags (#tamileelam and #eelam) as they are my identity. Eelam represents the Tamils that are oppressed and killed in Sri Lanka. In fact, Tamils in Sri Lanka had a huge protest called Pothuvil to Polikandy (P2P) and many social media platforms stayed quiet and ignored this. These hashtags are used to spread awareness on what is really going on in Sri Lanka. Tamils are killed, raped, striped from their families and theres many more as the list never stops. In addition, this is an ONGOING issue as Tamil genocide in Sri Lanka has only gotten worse. If you still don’t believe us then go ahead and google “What country has the most disappearances?”. So please let me know, why is instagram silencing and ignoring us??.ThuvarahaVersion: 174.0

ReviewI would like to see what my followers like so that I can see maybe I’ll go like it to. I just dislike how this version is it’s not great and pardon my words but it’s S**t.....Abc223097Version: 114.0

Stop trying to be TikTokPlease allow users the option to revert back to the previous layout. The latest update makes the app resemble TikTok. If I wanted a video focused social media app, I would use one. I prefer Instagram for picture sharing and a handful of short videos. Please stop forcing users into a reels focused experience. As well, the closed captioning is now difficult to read, as the post caption is often now over top. The videos are a frustrating layout in the home feed, and flipping through videos as opposed to being able to scroll like a webpage is frustrating. Again, if I wanted TikTok, I would use TikTok. Please stop trying to make Instagram something it’s not..Outdooraddict18Version: 237.0

CensorshipSL State oppression of tamils extends to Instagram by censoring indigenous Tamil words such as #TamilEelam. People are going to stop using the app if censorship continues, I’m sure. Good luck, Instagram 🤮.AVeryTamilGirlVersion: 174.0

UsernameI do not like the new update. I prefer seeing usernames than the names that people put on their bio. It looks very unorganized because not everyone put their names in, some are even stylized. If Instagram could gives us a toggle between both, allow for users to choose, that would be great..PacoHa7Version: 141.0

INSTATRASHHHHFix tf up 😤 mans need to post tonight.N.jimaleVersion: 84.0

Viva PalestineInstagram is hiding the truth from what’s happening in Palestine 🇵🇸✌️.OmarzahaVersion: 304.0

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