Star Trek Fleet Command Customer ServiceScopely, Inc.

Star Trek Fleet Command Customer Service

  1. Star Trek Fleet Command Customer Service
  2. Star Trek Fleet Command App Comments & Reviews (2026)

Welcome to Star Trek: Fleet Command - an immersive, online open world intergalactic strategy game! Strategically harness your combat, diplomatic, and leadership abilities to conquer the universe.

As the commander of an advanced star base at the edge of the final frontier, you will recruit hundreds of iconic officers like James T. Kirk, Spock, and Nero and build a powerful fleet including ships like the infamous U.S.S. Enterprise, the Romulan Warbird, and Klingon Bird of Prey. Enter a galaxy on the brink of war as Federation, Klingon, and Romulan forces fight for control of the Alpha and Beta quadrants. Discover an ancient secret that could tip the scales of power forever.

Explore strange new worlds, seek out new life and new civilizations, boldly go where no one has gone before! You have the conn, commander. The final frontier is yours.

[Key Features]

[Epic Galactic Conflict] Become a powerful commander and engage in a vast, dynamic galaxy-spanning conflict featuring iconic ships and characters and experience the thrills of commanding ships and interacting with famous Star Trek characters through an immersive storyline set in the Kelvin Timeline.

[Deep Strategic RPG Gameplay] Collect, build, and upgrade ships. Deploy famous officers with unique tactical abilities. Take on various roles like helping locals, fighting pirates, or negotiating peace through hundreds of unique storylines and missions.

[The ultimate Star Trek experience] The best storylines true to the franchise spanning the J.J. Abrams films, the original series, Deep Space Nine, The Next Generation, Discovery, Strange New Worlds, Lower Decks, and much more.

[Dynamic Online Multiplayer Experience] Join or create powerful player alliances to dominate star systems. Engage in fierce battles and co-operate with thousands of players online.

[Resource and Technology Management] Build, upgrade, and defend your star base while discovering new technologies and resources essential for advancement.

[Interactive and Evolving Universe] Encounter and interact with a variety of characters and environments in a continually evolving storyline with monthly free live updates.

[Accessibility and Reach] Enjoy the game in multiple language options

Download Now -
Embark on your journey in the Star Trek universe. Command your ship, crew, and fleet in a quest for peace and power. Download Star Trek Fleet Command today and boldly go where no one has gone before!

Star Trek Fleet Command App Comments & Reviews

Star Trek Fleet Command Positive Reviews

In for the long haulHe game is barely six months old, so it’s still buggy as hell, and at times, inconveniently so. However, I expect this of a game so new. If this was a year from now, I’d say delete it, but I’m willing to wait out the bugs. To me, the biggest issue is game balance. One feature is to complete missions. These missions require various objectives to be completed, one of which is ship-ship battle. The poor game balance comes into play, most noticeably, in this section. For example, you ship may have 1500 power, so you expect the objective to have a similar power level. However, it turns out the objective requires a ship of 5000 power to complete. (Numbers are arbitrary) The player must, essentially, be Lv. 10 to face Lv. 5 enemies. Obviously, a case could be made that you can upgrade your ship to the proper level to begin with. But, there’s no reference point for what are expected capabilities of the players at given levels. I’m 5 levels ahead of some people who have ships half he strength of mine. And then I find players who are only 1 or 2 levels ahead of mine that are 3x more powerful. This is too great of a range to know where I’m at, or what to do. At the end of the day, it’s a new game, and things will take time to fix. There’s a vast majority of game elements, and the game can be, for all intents and purposes, played as long as a player would like. My 4-star rating is what I expect the game to be, I’m willing to deal with the bugs, and game balance until that day comes up. I encourage others to do the same..Version: 7.3

Great Strategy GameI’m comparing the game to other strategy games like it, so the 5 stars is relative. There are things I don’t like about it, but comparatively speaking, it’s the best mobile strategy game I’ve ever played. (I’ve spent a lot of time playing Game of War: Fire Age and West Game as well as STFC.) First, I love Star Trek, so I’m biased right out the gate. Other things I like that separate it from other games: they give enough free peace shields per day if you do all your daily tasks to stay shielded 24/7. There are limits, especially for low level players, on who can attack you. Until you get higher level, only players within 2 levels of you can attack you. You NEVER run out of stuff to do. In fact, the more you play, it can get downright overwhelming how much there is to keep you busy. That being said, there are downsides. Like other strategy games, it’s impossible to be a top player without spending. There are a lot of f2p players who enjoy the game a lot, and you can do everything, but it just takes A LOT longer. I’m one of those who spends a little, and I’m in the mid-range as far as power. Of course, there are whales who spend thousands who you’ll never be able to compete with. However, my server, and I believe most if not all servers, have player-organized/enforced Rules of Engagement that limit bullying and sheer domination by p2p players..Version: M47.2.2

Potential but needs huge attentionThis games has great potential but need serious fixes. For what is called a mobile game it will not work at all on any of my cellular devices. In order to play I need a WiFi connection. I can use a 2nd cellular device as a hotspot and it works but regardless of signal strength I can’t connect via cellular. game also needs some wag to share resources with friends aside from alliance donations. The missions need to be configured more for better flow. It is very common to get missions that you can’t do for weeks or even months even if you spent $1000. Many times there are glitches or login issues. Nothing like getting a notification you are getting attacked but then the login won’t authenticate or the game doesn’t like your internet connection and by the time you get logged in your base have been wiped out and all resources are gone because it took 3 hours to log in. There needs to be better instructions for missions. An example for me was when at level 22 I was given a mission to get something that you get in an I game store. All you are told is get 15 uncommon plutonium. But what you have to search out is that the item you need to buy does not even show up in the store until level 24 and unless you are a cash player the time required to go up those 2 levels is around a month so in the mean time your mission log has a worthless mission listed and that is after you find out why you can’t find the required material. So great potential but many issues need fixing !.Version: 8.0.3

Great Game, good peopleI’m a mini fan of Star Trek, not a huge one. But I really love this game. Leveling isn’t hard if you grind it out.. or if you want to pay.. the power is balanced. There are some great people and some really interesting things about the game. Like the players have created their own ROE.. that all most all players follow. Which is pretty amazing most games it’s chaos. I think I’m going to stay in this game for a while. I have already met some players who have been at this for years, and always willing to help. Yes, I have seen the bad reviews of bugs and yes, you do have a lot of repetitive missions that you are just traveling all over.. but what MMORPG doesn’t have this??? I haven’t hit a high enough level yet to partake in more things but when I do I will update. Yes, traveling does take real time but usually no more than 5 mins or a little more. But you can scope out other galaxies for mining or moving, watch the videos, read up and chat with people on best ways to level and play. So there is a lot to do in here if you actually want to experience the game. If you want instant gratification there are other games out there for you..Version: M82

Decent game ruined by developer’s optimization for making you payI downloaded this game hoping for a nice mobile version of Stellaris in the Star Trek universe and it is a decent version of that, I guess. You get to build and level up a star base and manage and level up your ships and crew. The MMO aspect isn’t terrible, although you seem to get ganked a lot if you leave your ship outside of your station when you’re not logged in. The problem is that playing it is like watching the home shopping network because you can’t do anything without having to click through a way to pay more money to reduce the pain of progression. Every resource either costs money or is in a random loot box so there is no strategy for resource management other than just keep clicking (unless you want to pay to click less). All the new content is behind battle passes and loot boxes so all you can do to meet your goals is just keep paying. When I added up all the cost in micro transactions to make this more like a decent PC game, I’d have to pay many multiple times what I’d pay for Stellaris on PC in order to make this game enjoyable. I get that the devs need to make money but I’d much prefer a monthly subscription to a decent game over the constant begging and slot machine mechanics that mobile gaming has become. If I wanted to hang out in a casino I’d go to Vegas..Version: M55

If you want to play for free, you will be punished for itThis game is well designed with amazing detail and intricacies. The opportunity for choosing your own adventure is endless. The entire thing is well done. I’m sure it wasn’t cheap. If you want to play for free or FTP as we are known in the game, you will pay for that in other ways. Scopely designs subtle issues that reek havoc on advancement and fair play. The game is still fun but can get very frustrating when one of these issues pops up. You’ll have to wait, or spend earned credit of some sort, or just sit back and watch while the rest of the (paying) server keeps at it. Or start paying for resources of some kind. A notable issue with this game as well are rogue players who will destroy everything you have worked for, sometimes forcing you to waste assets, or resources that you may have paid actual money for. Scopely sees these folks as a way to make more money as the players who get hit spend money to repair or fix that damage. These clowns will argue with the entire server to justify their stupidity. Ultimately they will end up spoiling the game and there have been many players who have quit because they go unchecked and unstopped. The game is well designed. Be aware that it has a few issues that, when encountered, will cause immense stress and emotion. Play at your own risk..Version: M58.1

3 starsI gave three stars to star fleet command . One there is no alliances war being conducted with other alliances besides targeting miners with alliances or floating ships with alliance . Secondly the resources take to progress a ship is to long and only event ships are the best power houses. Thirdly the amount of officer exp needed to level them up and promote is to high for the quest rewards because at certain point in leveling the operation building . The fourth thing recruiting new officers or getting them promoted is to hard because can only get one character token . It is uncertain how many each of them need to maxed out . The missions do not recycled to get more officer exp or ship exp . Otherwise this free game for those who like destroying ships with some grind .Do not expect to get officers quicker or level them up quickly, or have any indication if there are more severs that are open to ios . This game can benefit by giving alliances more reward systems or give alliances sectors with mines only for that alliance. Other then speed upgrades and the eventual upgrade to do armadas. Low level alliance members can not participate in armadas which means they can not get rewards from it besides reducing the waiting period on upgrades. The last thing mention the roster of characters do not have the crew tag easily identified without having to click on the avatar to find out if they belong in that crew group..Version: 9.0.1

Paywall after paywall2025-Update. Developer has made strides in allowing you to unlock certain paywalls for free, but the game is still free to play, but pay to win. They have also made efforts to reduce the grind, but the grind is still significant. Be prepared for this game to take over your life. Set limits and find the right alliance and it can be fun. 2022-This game is a joke if you really believe this game is “free to play” as listed by the developer. Overall the game concepts are pretty good, but there is absolutely no way to obtain many features of the game that are required to be successful on the leaderboard style events, unless you drop major cash. Every update continually releases a new feature that costs more and more cash to obtain making the game less and less interesting. Unlike most games, the in game currency is basically worthless and CANNOT be used to buy any of the features that cost money. Expect to spend $100 right up front to get the “basic” permanent features to allow you to progress at a reasonable speed compared to the other players in the game. You could easily spend tens of thousands of dollars on this game to progress to a point where one could call it “fun”. Also the time needed to progress and be successful is crazy. One could say it is a 24 hour a day affair. Good luck..Version: M74

Pretty; needs frequent monitoringI played this for a few months, and was initially hooked. The graphics are high quality, especially for a phone game, and it’s easy to pretend that you’re a starship captain. Concerns about bullying that I’ve read are fairly easy to deal with by joining a strong alliance (choose carefully) and by using the frequently available shields for your station. As I got further into the game, however, I ran into other problems. The game only labels a fraction of missions for suggested level, so it’s easy to take on missions that you’re not ready for. I’ve started missions that I couldn’t finish until many levels later, so long that I couldn’t even remember the beginning of the mission. Even worse, the game requires players to do almost everything manually. Unlike other games I’ve played, there is no way to queue up the next several buildings to construct or upgrade, even if you have the resources; there is no way to set up the next several research topics, even if you can afford to investigate them all; there is no way to give ships automated orders, like telling miners to go back to base on their own when they’re full; and there is no way to line up several ship tier ups or builds in a row, even if you have the parts. This means that players will fall far behind unless they either spend real money, or frequently log in to issue the next set of orders. My schedule does not allow me to babysit miners all day, so at level 19 my progress slowed to a crawl. If you have dollars to burn, and/or you have plenty of free time through the day, you could get farther. I have decided to move on..Version: 9.13.0

Pay to WinSo this game has serious issues woth duality. On on hand it is likely the best star trek game made. The content is deep and grows significantly each new arc. On the other as many before have stated it is pay to play. Not a few bucks here and there, a get a 2nd mortgage on your house kind of cost. Big whale players spend 250,000 and more to stay in leaderboards. Medium players spend upwards of 700 to 1000 dollars a month just to try to stay strong enough to defend against whales who litterally go around bullying smaller players and making up thier own rules. There is a free to play option. I have been playing almost 4 years and im a mid tier player. Free to play players and 17 levels below me and whales are 13 levels higher than me. My expenses to stay relavant have been consistently 700 per month and in pvp i lose more than i win. The time it takes to grow is rediculous and the cost in game items takes a month or more to just get one lvl higher is your spending. If your not it can take 4 months to get up a level by mid level 30s. Play at your own risk. This game is fun but this game does everything possible to get you to spend. My advice, dont bother. There are other games on computer online with just as much content that is not geared to grab money from the filthy rich..Version: M52.1.0

I play because friends are here..if they weren’t....In the tips portion of the ad they didn’t mention the terrible rate of refinement to get said Rare materials or even just the Uncommon. Whales always have and advantage but it’s an overwhelming one in this game, Like grossly. If you don’t spend you won’t really have much of a chance. Scopely also has different rates of these packages resources in the bundles based on age of the server, so choose wisely. The older the server the better your deals will be. Lastly, instead of fixing old issues and improving actual game play they just role out new officers and 1 trick pony ships to lure more whale spending. Just fix some simple things please. Like wording on crew that doesn’t reflect (Djaoki for example)what it actually does...the character skins.. my fed officer in the faction store is from the Blue man group! Klingon crews with no faces...If they actually cared and or catered to the majority of players and gave the majority a chance to take on whales and their alliances, it would drive those who do spend more to continue to do so at a higher rate just to hold the leading edge. This game has potential.. but needs devs that care. It will make money even if you are more generous with your rewards and how people can improve their ships to make it a more fun experience, I promise..Version: M25.1.1

Wish I could give it 5*The concept behind the game is fantastic...but there is a very long way to go before it is 5* worthy. The PvP scale is WAY off. That needs to be addressed. Why is there no kind of alliance battle log? There are battle reports per individual, but leadership cannot see what is happening with our members. Why is there no way to check member activity? We have strict standards of activity, but the only way of knowing, is physically seeing a ship in motion, or seeing them in chat. Dead mining nodes are a huge problem. Lack of nodes for the amount of players are another. The uncommon material drops are preposterous for the amount that is required for upgrades and research. Who ever came up with that algorithm should be fired, and someone with half a brain put in their place. I’m at a complete standstill in building and ship upgrades because of this stupid wait time between refining materials, and the insane drop rate of uncommon. Now moving on to the ‘store’. May as well call it the black market. $100, just to be able to get ahead...Seriously ? This game is geared toward those that can afford to drop serious money to make any headway. And is in NO way friendly to those of us that have to work for what we get. Needless to say, there are numerous issues to address before your fan base drops, and business is lost..Version: 2.1

Slow Game Play But Very FunThe game is extremely fun to play and addictive in the beginning it’s easy to upgrade and you can pretty much gain all the resources necessary endgame to upgrade but it is a grind my recommendation would be to join a very good alliance from the beginning that supports you teaches you about the inns and outs of the game and even help you gain resources and protect you against bullies in the game because let me tell you this game has lots of bullies in it that constantly attack weaker players one of the things I would add in this gameWould be Easter egg like prizes that would be random of course but would encourage players to stay in and play to try to get these where the prices would be extraordinary allowing them to advance things like 100 hours of speed ups or combination of speed ups big swaths of resources instead of little tiny ones that feed you with a bird dropper people want to advance that is in our nature and if it takes them five weeks just to try to get it shipped to compete less people are going to stay in the game and play but all in all I give it five stars because it is a lot of fun and the possibilities are pretty much endless.Version: 7.6.1

High Dollar SpendersToo many updates and upgrades that don’t fix anything. Now I can’t log in after you’ve done another fix/upgrade/update. I’ve been told it’s a known issue and they are working on it. Ugh!! You obviously cater to the big spenders and since it’s a money making game, for the developers, I somewhat understand. As for me, I’m not, won’t and can’t spend copious amounts of money on the game since I’m older, have multiple myeloma and on a limited income. The game has been fun up to a point. That point is: you reward us with resources that do not allow us to upgrade much of anything. I need “X” rare uranium to upgrade my Stella. You reward me with “x”, BUT, I must have 2500 rare exchange loot to get this. Every time I try to upgrade something there are 10 things to do to get one level up. It’s the same with the refinery. You refine raw ore and get 7 uncommon grade3 refined ore and need thousands. Rare plutonium in the faction store. Don’t get me started on that. Now, how are we supposed to have fun, progress and combat the others that spend tons of money and have million strength ships??????? Would love an answer but that’s another issue. If I can’t log in, I can’t submit a ticket so I can’t get an answer!!!!.Version: M71

Good game, wrong timelineNot bad .... but it’s kelvin timeline .... where is my enterprise D & E?.Version: 1.6

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