Elgato Stream Deck Mobile Customer Service

Elgato Stream Deck Mobile Positive Reviews

Stream Deck saved the day!I needed to be able to set up control for music and sound effects, for a stage play in a really short period of time, and give over to others to control, because I would be on stage. I sequenced the songs, as numbers, and sound effects, as letters, for easy and quick identification in low light, while following the script. At first, I had two people, needing to be able to trigger as needed. Problem… low budget, and only a Stream Deck with 15 buttons. Saw a 64 bit version, but the price was out of my range. Then I saw the IOS option, and changed the game! I got an iPad for $100 and installed the app, and gained over 160 new triggers, and you can have more than one running at the same time, so I was able to give both persons their own control boards, and everything worked perfectly!.Joe SaylesVersion: 2.1.0

Love itSpent slot of time setting up macros and other software to basically have free everything and not buy a stream deck. I bought an iPhone. Remembered that this app works best on it. Then download and purchased the lifetime pack. Which is the cheapest product they offer I believe. I’m so happy I did. You can have so many options and set up different pages full of commands. It does EVERYTHING! I had friends with streamdecks but never felt like I needed it. Boy was I wrong. I wish I had this sooner. Everything is so streamline. Everything works perfectly. Being able to set up multiple pages allows me to have a stream deck for each scene basically. I’m still thinking of ways to organize things but wow. I’m amazed. And for the price. I love it. I have given 4 stars because on iPhone 15 pro max I am left with about an inch on top and on bottom of unused space as the columns max out at 8 spots. I would like to fill the screen more. Also voicemod works seamlessly and plays sounds through the mic output. I wish there was a way to get other sounds to play through mic output as well. Unfortunately I will need the stream deck plus. It would be nice if Wave Link worked without buying a compatible device. Or if they had an app for that to I would probably buy the premium version to unlock all features. I love how seamless their ecosystem is. I just wish I could use my own microphone with it..Gotem...Version: 2.2.0

One less thing to carry aroundI’ve used the 15 key stream deck for about 2 years to teach a class at a University. I used to haul an impressive amount of equipment around with me, but lately I’ve looked to streamline. My laptop of choice is now a MacBook Air, and I traded a big microphone for a few cables I can use to hook into the University’s audio system. I love my stream deck but when I saw the app, that’s one more thing to not have to carry around. I just use my phone, which of course I always have with me anyway. The pairing feature “just works” even with our University’s wi-if, which can sometimes be a challenge. The app works just as well as the physical box for controlling OBS, though all I use it for is simple scene changes. If you do the math, it’s much cheaper to get this app than it is to get the actual device..Brucevanhorn2Version: 1.0.2

Ok, but save your moneyThis app works great on the iPhone but being that it’s several years old they would have heard of the iPad by now. When connected to the iPad it should see it as an XL device and allow for more keys since you have such a huge screen limited by 15 keys. You would think it would be optimized for the iPad and work on either devices, 15 on the iPhone, 32 keys on the iPad. Nope, no one at the company has even looked at this yet you pay for a subscription. Come on ElGato get with the times. You want my money and I want an app that works on my device correctly not a blown up iPhone app, for that reason I gave it 2 stars and cancelled by subscription. Don’t waste your money if you are going to use an iPad..Aramistech.comVersion: 1.2.2

Thank you ElgatoI have their hardware device which I am still using. I really needed a bigger hardware device which iPad is able to accomplish with the virtual buttons. I would go kiss the feet of someone at Elgato for making this app and offering it for such a small subscription price. I have bought premade button setups for some of my programs and made my own for other programs. I can now control everything on my computer through this app. I don't know why Elgato is doing this because for some customers they will buy less hardware devices. All I can say is thank you Elgato and I will come to you first for all my streaming needs..LwjpawVersion: 2.0.0

Outstanding SolutionI stream only as a hobby and was reluctant on spending $100-$150 on a stream deck, but the complexity in my streams was ramping up to a point that it was difficult to manage everything on the keyboard. I had an iPhone 6 that was able to put to good use thanks to this mobile app and everything ended up working perfectly!! I now have a phone holder attached to my computer chair and this makes it the perfect setup to control the stream with one hand (wirelessly). I am just started with the one month subscription but after seeing the quality of what this app provides, I am sure I will switch to the annual plan..GNoMeJodaVersion: 1.1.2

When it works it is amazingI would give this 5 stars if we were given the option to connect to our PC via USB instead of WiFi or maybe Bluetooth. I use Ethernet for everything and I setup WIFI just for this app but the connection drops randomly (usually right before I need to use it). No amount of troubleshooting will give me a constant connection. However, like I said, when it works— this is amazing. But for now I feel like I wasted a yearly subscription..Nageki_Version: 1.1.2

Fantastic AlternativeThis app is an amazing alternative to a physical stream deck. My girlfriend and I just moved into our own place for the first time, and money is tight. Instead of dropping $100+ on a physical deck, this came out at exactly the right time for us to get our start in streaming. The only drawback, and the only thing keeping this from a perfect 5 stars, is that I would love there to be a native iPad version. The iPad would be by far the perfect interface for this app, with the potential to do so much more. It does work in the way that running any iPhone-only app on an iPad does, but just feels restricted. Make one of those, and this will easily be one of my favorite apps on any of my devices..Ragnarok34Version: 1.0.2

Good AppIt’s a good app. I used it for a week now and it’s more affordable than buying the devices. I’m not a gamer, at least not a computer but I use it for working from home. I don’t need quick response for what I need. I just need somewhat soon. I use it for web pages, finding folders and apps. The only complaint so far is when the Mac goes in screen saver mode, it kinda shuts down and has a spinning wheel trying to find a connection. Every time this happens. Sometimes it’s quick to reconnect, sometimes it takes awhile. Fix that and this gets five stars..TBascoVersion: 2.2.0

Volume ControllerEverything on it ,using it on my iPad Pro, works perfect. But I have a pet peeve, not sure if anything else is having this problem, when I add a Volume Controller I see a bug. 1. On the Type: Adjust, where it creates a slider, it doesn’t stay on after closing the app or restarting PC. It ends up with the original icon unless I change the type and put it back to Adjust. 2. Same thing on Type: Set, the percentage disappears and I have to click on another type and click back to Set. I HAVE TO DO THIS EVERY TIME I TURN MY COMPUTER ON ! Lol.BryambryamVersion: 2.1.0

Excellent for workflow!I won a year’s subscription to the app in one of Elgato’s Twitch streams, and it has been fantastic for me! I have been using it to open programs, adjust settings, and facilitate productivity while working from home. The connection between the app and PC is seamless - it only requires that both devices be connected to the same network. The button functions are configured within the desktop interface, and there are seemingly endless possibilities! Thank you Elgato for the subscription!.Granuaile's KeepVersion: 1.1.2

Great app—not as crisp with graphics, no iPad supportLove the app, although my custom icons are not as crisp and nicely rendered as they are on the Stream Deck.. I wish they would add iPad support and iOS/iPadOS 15 Split View/Slideover support. This would make my large iPad Pro the perfect tool for monitoring Twitch chat, the OBS feed (through a remote viewer to my stream rig) AND be able to easily slide Stream Deck over and change a scene without app switching & load times. Hope the developers read reviews. I’m a product owner AND app subscriber - I’d love to see this become reality..CALegendreVersion: 1.1.2

Not for XL usersI have a 32-button Stream Deck XL, but the mobile app only displays 15 buttons. I find no way to change the number of buttons on the screen. No scroll. No zoom. Not sure I’ll keep it after the trial since I can’t even access half of my buttons. This problem has an easy fix. I am very disappointed! 🙁.Djl0525Version: 1.1.2

I think it’s worth itAt first I tried it on a iPad Pro 3rd gen and no luck then tried my phone and worked for a split second then never connected. Ever since I have not tried it on my laptop, however connecting my phone to my Desktop worked wonders. Tends to buffer but always comes back and I tend to have spotty wifi on my phone. Still doesn’t work on iPad though but compared to a $150 box, this is a good way to save money until you have enough for a button box..FroakieGVersion: 1.3.0

One Really Annoying ComplaintMore often than not, coming back to my desk and unlocking my computer, I’ll also have to manually clock on my device to get Streamdeck Mobile to connect again. The older version didn’t have this issue as often. It might take longer to connect but was more reliable. This latest version… I could go for 5-10 mins before it’ll connect again… 3 stars for [re]connection issues..DreamingbinaryVersion: 2.2.0

FIXED: Connection issues & Profile not switchingI see many reviews mentioning app disconnects and also that profiles are not switching when opening a desktop app for which a profile is set. I had the same issues and was able to resolve. The issue is that you need to close the StreamDeck Mac desktop app with the red close button, do not quit with Cmd+Q, do not minimize with the yellow button. Quitting the app will cause the disconnect from the IOS app. Minimizing or leaving the desktop app in full window will cause the profiles not to switch. I logged a ticket with Elgato as this should be MUCH clearer in their software via pop-up dialog etc..Techexpert007Version: 1.2.2

Great on iPhone, worthless on iPad.The iPad has been out for over ten years, Elgato. It's not that difficult to add iPad support to correctly written iOS apps in Xcode, so why hasn't this happened? Many streamers don't want to devote their phones to controlling streams (some of us like to use them as an independent way to monitor our streams). Please add iPad support so we have more buttons, less paging. Even those of us with Streamdeck XLs and Corsair keyboards with G keys could still use more buttons..JD MatlockVersion: 1.3.0

Great budget option for streamers.This has served me wonderfully for my twitch streams. Also for daily use. If you have extra phone lying around which I did then this app is a fantastic way to get your own stream deck for cheap. The actual product is nice but this is a great budget option. So much customizability with the elgato software..Throwaway414Version: 1.1.2

Wish it had Split View.Working on making better use of my desk space and had the thought of using this app and the twitch app on my iPad using the multitasking Split View mode. While this would impact streaming substantially for access to stream manager along side it, it would also be a great productivity tool along side many apps out the like notes or a calendar..DiveShark!Version: 1.3.0

Does what you’d expect it to.This device/software works well. My only complaint would be that it sometimes breaks my windows key. Restarting the program seems to work. As far as i can surmise, this is the result of some interaction between Stream Deck and Starship Troopers Extermination, as it otherwise does not occur..BrettLeftyVersion: 2.2.0

Pretty good, A star awayI love the stream deck mobile, a downside from this is the loading bugs and the internet connection bugs. Sometimes on a iPad 5/6 gen, it keeps crashing, I am going to test out your wired stream deck. The WiFi connection and sync right away, even tho I only have a 5g Internet, so I couldn’t get the connection far away. If I get the stream deck, I’ll review about it, I am planning to get a stream deck mini..EBJ GamesVersion: 1.1.2

App is awesome, still needs a lot of featuresStill needs a lot of features (pages in folders, multi-action open folder, etc.). Doesn’t always use screen real estate. Editor is super tedious and can’t edit on iPad. Functionality is amazing. You’ll never go back to working without one. I already have an XL, and still, I welcome this app greatly..KrakadonVersion: 2.0.0

Best Value... period!I had a iPad and I had no idea I could turn it into a fully functional stream deck. Look, cheapest Stream deck is 90 bucksish. Most spendy version is 200+. The yearly for my app/iPad version is 25 bucks.... hellooooo! I love my streaming capabilities now. Best value item from ElGato. Get it before they figure out they can hike up the price! Hehe.TacticalOnlineGamingVersion: 1.1.2

Good but missing one key featureI like this app and it does make my working from home way more seamless. My only feedback/wish to the developers is to integrate widgets on this app so that i can access my shortcuts from anywhere within my iOS system. That is the only feature keeping me from rating this at 5 stars..ErrbodylikessamVersion: 2.2.0

Does What It SaysIt does exactly what it says it would do. Yes, it requires a subscription, but this is pennies compared to the cost of purchasing an actual Stream Deck physically. Lots of customization, very convenient, especially if you learn how to write batch files on windows. Easy to recommend to streamers out there!.Jeff ThiessenVersion: 1.0.2

Simple and EasyThis is incredibly easy to use with my OBS setup and works just like I need it to. Great 1080 quality at lightning speed. Only thing right now that I wish it had more capabilities like another OBS app out there where I can lock the portrait/landscape mode and manually adjust the camera (f/stop, iso, etc.).SoDak12Version: 1.2.2

Almost perfect,but i don’t like this 2.0 versionIn the past version,i can use the zooming to make 3*5 fill my ipad in quite a large button,but it seems I can’t do it now.XC子玄Version: 2.0.0

Not free, but not a failure.Yeah, so if you thought “hey a stream deck free alternative, nice!” Then uh, think again. You gotta pay 3$ a month for this (yeah 3 day free trial ig that’s ok). Now, I ain’t saying it’s trash and completely worthless and don’t waste your time on it. Maybe you don’t want to carry a stream deck with you. Let’s say you want to go down to Starbucks and do some work, but really need the benefits of the stream deck. This provides a really portable alternative since you’re always carrying your phone with you. That’s why I give this 3 stars. but I think a good idea would be the addition of a one time purchase option for maybe around 40$ so you don’t have to worry about the subscription..Brixalot0Version: 1.0.2

Great, but needs an iPad appThe iPhone Stream Deck app is really great but I would prefer to have a full iPad app so that I could really take advantage of the much larger display. This would allow for many more keys and just an overall better experience than I would get on my iPhone..This app very gæVersion: 1.1.2

Constantly loses connection to my PC anytime I switch appsI would give this 5 stars if it didn’t constantly lose connection to my pc every time i use a different app on my phone, when I reopen stream deck I have to completely restart the program on my pc and my phone to get it to connect..MissyMaybeVersion: 2.2.0

I have the steam deckAnd now I have the app for $24/yr. the app does work almost instantly with no lag,I only wish you could customize how many rows and columns. My iPad is a lot bigger than my 15 button deck and I would love to do 5x5 or more on the iPad version..JosephanterolaVersion: 1.0.2

Good but there is room to be greatI love the app. I find myself revisiting it all the time. But the settings page, in Dark Mode particularly, is tough to navigate. Improving the contrast of the text would go a long way. It would also be wonderful if we could remove or reduce the borders of icons. Please keep up the good work!.Big AppletiteVersion: 2.2.0

I love all my mobile apps.Stream deck mobile has been amazing. I’ve been trying to cut wires and clutter on my desk so I have an arsenal of apps and wireless devices. This has been great for gaming, work and general computer use streamlining transitions between all three fluidly!.ShadyShibaVersion: 1.1.2

The best gets betterThe best stream controller for mobile now with the update gets even better I’m using it on iPad and iPhone as tools to help my stream and recording much smoother its a worthy investment..67ThunderVersion: 2.2.0

Useful for my stream ...So I have a mini which just isn’t enough. I was saving up for the larger one and decided to try this. Works great on my iPad Pro. Wish it was customizable up to 32 buttons like the xl version. But this will get me through for now. Bothers me el gato hasn’t updated the app in 8 months..Jammallnyte73Version: 1.0.2

Disconnects From Work MachineI connect to my office Mac using internet connection sharing because Stream Deck does not seem to work through the university WiFi. Stream Deck connects fine when I start it up, but disconnects after 1hour. I must then cycle the iPhone WiFi off and on again to get another hour. This is really annoying when you are in the middle of a class session and you lose your controls. Reported the problem, so I’m waiting to hear. You can do a lot with it, but you really are at the mercy of the other applications providing keyboard shortcuts or allowing you to create them..IPadiMacVersion: 1.1.2

Support older devicesHello, I love your products and this one is very good. One thing that I would hope that you could consider is releasing a version that could work on older devices. There are many of us now have older iPads and iPhones that are now lying around and having apps like these that we use as a dedicated stream deck tool would be so great even if not all the features were available it would help to keep things out of the waste if we could have a use. Like my iPad Air that only supports iOS 12..SkippingrockVersion: 2.2.0

Split screen support pleaseUnlike other my connection is solid but split screen support would be ideal for iPad, discord and deck would be great.Dominic1177Version: 1.1.2

Keeps on disconnectingVery annoyed. Using payed version and it keeps on disconnecting and errors. Not playing the buttons..DARK RAVEN FBVersion: 1.0.2

Needs an iPad version with more buttonsNot bad but please make an iPad version.Jacques_CVersion: 1.0.2

Awesome appBut should only be one time payment!.KstarbrightVersion: 2.2.0

Had to cancel my subscriptionThis is an amazing app when it works. Unfortunately it connects intermittently and for the last 2 months can no longer connect to any pc I have. I’ve canceled my subscription since it doesn’t make sense to be subscribed to an app I can’t use..SamhinnaVersion: 2.2.0

Stream Deck is such a time saverI’m using the mobile Stream Deck as I bounce between devices a lot. It works great and I find it easy to add the profile on other computers after the first time. The setup time is worth the ability to click a couple of icons to get where you want instead of digging through multiple drives/menus..Melody in the RockiesVersion: 2.1.0

Keep doing what you do best elgatoThe 6 free icons are cool and if you want pay 69.99$ for custom amount and turns old iPad or iPhone into a tool for streaming I have been waiting for elgato to make it a one time purchase and I’m very happy that they made it finally a one time purchase thanks elgato I love your products I have the elgato wave 3 and this is massively helping thanks.ST HuskyVersion: 2.0.0

Love itI like this program so much that I will happily pay a monthly fee to use it. But there are a few little problems that prevent me from giving it five stars. (1) there is no iPad version of this program, which could support even more than 15 buttons. (2) the program communicates wirelessly to your computer, even if you plug your phone into your computer directly. This causes frequent pop up messages to occur which are annoying. (3) the program occasionally hangs up, in such a way that the entire iOS user interface is hung. All swipe gestures fail. You have to press the power off/on button to get the iPhone to work again..Blue PumpkinVersion: 1.3.0

Great for people who can’t afford the deckThis app is great! Been using it for 2months now and for the monthly price you pay, it worth it. If you can’t afford the stream decks them self’s this is the best way to go. Way cheaper and if you don’t know where your channel is going or plane on streaming long, this is a good option instead of paying over $300 for one..DarkKnarveVersion: 1.0.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.2.0

Elgato Stream Deck Mobile Negative Reviews

So much potential, limited by small thinking.I own a StreamDeck and am looking at purchasing them (regular and XL versions) for the office, but to be able to have a virtual version at the same time would be great, as it would allow for process testing, etc. But, the mobile version is $3/month/person and only gives the mini version! Come on, Elgato/Corsair. Make this dynamic, or at least equal the physical versions a person purchases. A Mini version is NOT worth $36/year/person. This is especially true when the number of integrations grows at a snail’s pace. Put some resources and effort into this platform and you will find we will more than make it worth your while in sales and promotion. You have a gold mine and are digging with a baby spoon..AspireToInspireVersion: 1.1.2

Crashes OBSWho decided this app was ok to release? It crashes OBS all the time. It is an absolute embarrassment. Sure go ahead and get this app. You’ll be able to switch scenes and a lot of other things. But you might also end up doing 2-3 streams per night because this app keeps crashing OBS and forcing you restart your steam. It’s painfully obvious that Elgato knows this. I don’t know how you could ignore it. BUT why fix it when you can just take peoples money and provide an app that does an ok job? Whoever worked on this app: I hope you all feel ashamed of yourself and the product that you allowed real users to experience. You’re all a stain to the industry and you should never be allowed to touch a pixel ever again..Hi I'm a MacVersion: 1.2.2

Nickel and Dime me to death, pleaseSo after buying an expensive (but fun) piece of hardware for my Mac, Elgato offers this software for my phone and iPad. Mind you, it won't work on the phone without the hardware on the Mac. Then, in order to actually use it on your phone, you have to subscribe for more money. Then 1/2 of the time it's faster to walk into my office and push the button on my Stream Deck than it is to wait for the software on the phone to log in and provide me with a subset of buttons. So, it's nice when it's working, and I have no complaints about the hardware, but the phone software is a disappointing rip off..PumasaladVersion: 1.1.2

Way overpriced. Should be freeOk, the app provides some nice utility. I can control something from another room with my iPhone. I have two XL’s on my desktops. I would really like to have control over the web over a vpn. But seriously Elgato you have great products, I have a room full of them, but this is just a ripoff. This should be free for all owners of stream deck. Have hardware verification if you like. A charge for this has lowered the good feelings I have about your company. It used to be ‘let’s get something from elgato’ now it’s ‘let’s see what else if out there’. And something will be. You get top dollar for your products, and have built a good reputation. Why damage that?.Al707Version: 1.1.2

Bait & Switch NOTHING FREEThis app is listed as FREE with in-app purchases. What they don’t tell you is that it’s COMPLETELY USELESS once downloaded - unless you purchase a subscription. Personally, I think this is lame. I have NO idea whether or not this app will or will not be useful to me if there’s nothing to play with & test. Also, subscription apps are not “purchases”. You are renting the app. - Thank Adobe for this horrible style of money-grab. Essentially, if software is good, people will buy it. If developers add quality features, people will upgrade. THIS type of monetization is bad for consumers & only benefits greedy developers. - Buy the hardware version and steer clear of apps like THIS!.Nin7Version: 1.2.2

Try Touch Portal first. This app is useful for mobile use, that’s it.Before anything, try Touch Portal. It’s free. Used it before getting a stream deck. Has limited use unless you do a one time purchase, then it’s just about as good as this app that charges that much for only 5 months of use. If you’re dead set on Elgato, this app is useful if you like a more mobile form of a stream deck, like traveling with your laptop. As I said though, Touch Portal offers almost the exact same service for free/one time purchase..CMPerfectionVersion: 1.3.0

Why must I rent this?It’s a simple little utility which mimics features of my physical StreamDeck to add a few more buttons - I’d be quite happy to purchase it outright at a reasonable price to add a bit more functionality, but there is only the option to rent this forever! Insanity! What’s more, it doesn’t even recognize iPads and only operates in iPhone mode. What is with this trend of only providing apps as rental when they’re just simple utilities with little to no possibility of significant future evolution and no inherent cloud functionality. They killed their own app! 🤷‍♂️.ScreenAddictVersion: 1.2.2

Constant irritating pop up message blocks usage☹️If you leave the app open for quick access to your buttons (which would be the intended use case..) constantly when you go to use it, it has lost connection for just a brief moment but it puts up a pop up banner that forces you to dismiss it which involves going to “settings” then clicking “done” and then it’s fine (until it happens again). This of course kills usability of the app. Developers - please fix this and I will be happy to change my review to 5 stars!.ForexerVersion: 1.1.2

Trying it outOr not, I couldn’t even try it out since I can’t even get into the app (due to the lack of a credit card) I understand how much the physical one costs but I’m recommending a “light” version which doesn’t have everything but is free The only reason I have wrote this is because of how much I stream and need stream deck but with the lack of a credit card making it impossible I’m sorry this really isn’t against you it’s just my thoughts needing to be written down.JosephthewooVersion: 1.0.2

It worked and then didn’t.I downloaded the app set up everything and was hyped! It worked great for few days then just stopped. To be more clear, it stopped working for OBS. Works for Twitch and when using anywhere else, but just not OBS. I uninstalled, reinstalled, made sure everything was updated, but my OBS just doesn’t recognize it. If i don’t find a fix soon I’m uninstalling and canceling subscription.GujvdggdetgddtiiggVersion: 1.3.0

Utility Locked Behind A PaywallThe idea of the app is great. But here we have another example of yet another company providing a “service” for a product that most of us have bought already. I already have an Elgato stream deck. Why would I pay to have access to a few more buttons? Stop being greedy. Verify a purchase of the stream deck or make us pay a one time fee. What a waste of a good product..Mdog4343Version: 1.3.0

Do not waste your timeSkip this for now, I REALLY wished this app worked but it only stays connected for short periods of time. Most of the time it is searching for the app on your PC even though it is there and running and not being stopped by the firewall or anti-virus, it cannot find it. You must restart the app and the program on the computer to get it to reconnect and then within minutes you’ve lost connection once again..LowbraincellsVersion: 1.1.2

Subscription fee for an app that runs macros? Ridiculous!I would pay $5 to buy this app. I might pay $10. But $25 per year for an app that launches macros when you push a button? Forget it. The actual physical Stream Deck costs ca. $125, includes real tactile buttons, and won’t require you to pay in perpetuity to keep on using it. I was considering buying the Stream Deck, but am so disappointed by this app’s subscription model that I think I will avoid Elgato entirely. Huge fail..TffortVersion: 1.0.2

Why Just Why?I understand that you can make more money with a monthly/annual subscription but why? Probably 90% of people rather buy the app upfront and that’s it. Why don’t you make it a remote to the hardware? Example buy the hardware, must have hardware to use app, then charge $20 for the app. Give both options and customer pick. I will not get a subscription for especially a remote….Rayry7Version: 1.2.2

Subscription? No.I’m not paying an ongoing subscription for what should be a one-time purchase..ShaniberVersion: 1.1.2

No support for iPad :(I wouldn’t mind the monthly subscription if there was actual iPad support.NathandrumsVersion: 1.1.2

No iPad support?!IPad support is what I really needed. There’s no good reason to not support iPads as well..Rachel and JayVersion: 1.1.2

Terrible, wasted $40But a $40 subscription and couple weeks later it kicked me out and I asked me for another $40. Garbage.AugustchildVersion: 1.1.2

Just not goodThe app is constantly trying to connect and when it does establish a connection, it drops again and you need to reboot each time. The functionality is great when it works, but unfortunately that’s almost never, glad i did the trial first and not the year. Had perfect connection to my wifi on my PC and phone, yet they still can’t work together. If they fixed the stability it would be perfect. But in a stream you need reliable tools, this isn’t one yet..JTLC0711Version: 1.1.2

DisconnectsConstantly disconnecting. Ended up going with touch-portal instead. Also bonus touch portal is a 1 time purchase and optimized for tablets with more functionality.SAD4RVersion: 1.1.1

Connection issuesFrequently disconnects or won’t connect at all without force closing the app on your computer and phone several times. Why would anyone pay for this service if it works “some” of the time. Great idea, however doesn’t work..Makaveli98Version: 1.1.1

Disappointed in the free trialSeems Elgato could get a large following of dedicated users by providing some basic functionally for free. Obviously the product is well designed and worth some money but by making it easier for people to test, implement, use and become reliant on, your systems. You will gain more long term customers than trying to nickel and dime everyone who comes your way. My suggestion would be have exactly this app as “Elgato StreamDeck Mobile Free” and simply limit it to somewhere around 2-4 buttons. Now users can try the streamdeck software. And use it for as long as they like. Once they feel the need for lore shortcuts they can easily upgrade to a paid sub to unlock all the buttons. Also as others have mentioned, if you own a streamdeck device, this app should be free....EclecticAudioPerceiverVersion: 1.0.2

One device only?Did I miss something? Does it only work on one device? Opening the app on my iPad directs me to the purchase page. Why?.AhMEmonVersion: 1.0.2

NopeI have a Stream Deck on my Mac that I love. $25 a year to use an iPhone version? Really? If you already own a Stream Deck, this should be free. I already paid $200 for my desktop version, this should be a free perk for loyal customers. Sorry guys, a 3 day free trial that’s actually only 2 days since you have to cancel at least 24 hours before the trial ends or you pay. Nope..KGBROWNVersion: 1.0.2

Keeps disconnectingApp cannot reconnect after pc goes to sleep. Very annoying, and even more when you are paying a subscription fee for it.Jebo87Version: 2.2.0

Stream Deck Mobile Unreliable and FinickyWhenever I use the app it forgets my computer and I need to try to resync it. When I got to copy qr code on my pc the QR code is messed up until the pc restarts. Stream decks are great; stream deck mobile is not..SiazoVersion: 2.2.0

2.0 version no longer connectsAfter it updated to 2.0 it will no longer detect my PC (using 6.3.0.18948).IhavenotvVersion: 2.0.0

Subscription, really??On what planet does this app warrant a subscription?? There are no cloud features or reoccurring costs to the dev team. Charge me for it, sure. But not as a sub. What a joke..SinnixVersion: 2.0.0

Does not work"Connection failed", tried all their strps to trouble shoot, does not work in iphone 14 pro max and windows 10.DeonKVersion: 1.3.0

Subscription plan? Really?Just make me pay whatever you want for your app but I’m not subscribing.Republic1Version: 1.3.0

Trop chère/Too expensiveEnglish at the end. Cette application devrait être gratuite lorsque vous posséder un stream deck. Elle devrait être compatible pour iPad. Elle devrait être achetable en une fois et non 35$ par an. This application should be free when you own a stream deck. It should be compatible for iPad. It should be a one-time purchase and not $35 per year..StickliteVersion: 1.3.0

No ThanksA Subscription for an app that should be included in the purchase of my Stream Deck +! NO F THANKS!.NewsKnightVersion: 1.3.0

RubbishImpossible to install. I wanted to try the mobile version before investing in the hardware version. Now I have real doubts about spending my money on that..JmoorecareersVersion: 1.3.0

Really A Subscription? Nope!The idea that you need a subscription to use this app is a huge turn-off why not just make it so you have to buy the app(like $19.99 or something), more people maybe encourage to use or buy it than. Food for thought Elgato..Slypher2005Version: 1.3.0

This is unacceptableTry for free with a credit card! It is only after installing it that we are told the price! (too expensive!) This is unacceptable!.KhgfxdtjmhtrdcgjVersion: 1.2.2

Why a subscription????It’s should be a one time payment of maybe $2 for the app..JojPlayzVersion: 1.2.2

Subscription?!Just NO..RayMaloneVersion: 1.1.2

Subscription? No thanks.Subscription model is deal breaker..KeithES719Version: 1.1.2

LackingNo iPad support and monthly sub? no thanks..AlbinogiraffeVersion: 1.1.2

Never connectsThis thing is so annoying, all it does is constantly unconnected and now I can’t connect at all.RicemetalVersion: 1.1.2

Monthly sub? hell noI'd do one time purchase but yikes.236LPVersion: 1.1.2

HopefulThought this was a great solution to what I needed. But in the end, all it does is disconnect frequently. Absolutely not reliable in the least and you will miss many opportunities by using this. Used iPad mini and iPhone Pro with same results. Do not buy!.GoatMonkey3Version: 1.0.2

Can’t try without purchasing a subscription.Can’t try the app without purchasing a subscription first. This app is not free and should not be set as free. It’s unusable unless you pay..Cad1486Version: 1.0.2

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