Sugar Blast: Pop & Relax Customer Service

Sugar Blast: Pop & Relax Positive Reviews

Please read. Five stars if you’ve played a long time.My sister has played this game for a while, a LONG while! I just started playing recently. It’s so much fun, and it’s addictive. You have 3 hours to play each day, so use those hours wisely. There aren’t any ads unless you want them to help you through a level. Before this game, I played two others, and now I can’t even play them. This is the perfect game. HOWEVER! I don’t think the people who make this game want new players. My sister and I play while we listen to audiobooks, and she’s wayyyy ahead of me. But she remembered how it was when she started. And she gets more time every other treasure chest. It’s 20 minutes, a power up, and coins. When she’s gone to a huge level, she’ll get an hour, or sometimes two hours, and much better power up and more coins. I’ve gotten up there in levels, but they’ve CHANGED IT! I never get more time, and the power ups aren’t as good, and the coins aren’t as much. I know 3 hours is a lot, but it get harder and if you didn’t have that time, no one would keep playing. But audiobooks take a while, and we like to listen and play. The problem is, I’m not getting the things she does. I don’t even get what she does in the chest on the side. I get 10 coins, and she gets 30 minutes of a big bomb. It’s not right. For her, it’s a five star game. For me, it’s about a 2.5 and I’m thinking of going back to my other games. To reduce the gifts is just ridiculous, and it’s not at all okay..Zah1324Version: 1.36.1

Soothing GameThis game is different from the other blast games. No hard blocks and bombs here; this game has little soft jelly blobs that float around while trying to meet the objective. The best part, there aren’t those pesky ads in Sugar Blast. There are ONLY ads IF you choose to watch for the extras; shots, lives and coins. Oh and you get 5 lives to start, but you are awarded different time increments throughout the different levels i,e., 20, 30 minutes or 2 and 3 hours of playtime. I’m of the older crowd, and the soothing sounds and movements makes this a very relaxing game..OhcarolzVersion: 1.22.2

Where is the update you are requiring?!?Update 5/31-They finally updated the app and everyone above lvl 9999 can play again! Changed from 1 to 4 stars because it is a great game! Update: Still have not heard back from customer service about this problem. In the past they always responded right away. Not anymore! Seems lije they are avoiding their loyal customers. As a lot of others have written, this update you are requiring to even open the game is not available! I can’t even get to support to write in about the issue. A lot of us have spent money in this game and deserve to be able to use it! There hasn’t been any updates in over a year and now this! Please fix it and I will change the star rating..Pinkpony72Version: 1.35.2

VERY inconsistent daily rewards is infuriatingI play Dream Blast and Sugar Blast every night, and I have to say that the constant inconsistency in delivery of the “Daily Rewards” is what frustrates me more than anything. If I log on, and you give me a Day 1 reward, and tell me that I will get a reward each day and, if I play every day for a week I’ll get extra rewards … THEN PLEASE DELIVER! I cannot even count how often I get Day 1 reward, and then the next day … nothing. On Day 3, I get the Day 1 reward again because the game didn’t count my games on Day 2. INFURIATING. Today, I got nothing. Yesterday, Day 1. Previous two days I got nothing and nothing. This happens on both Dream and Sugar Blast. And I am SICK of it. If you’re not going to give them out, then remove that entirely. Don’t mess with us..Quint41Version: 1.35.1

Best game EVER!!!And I don’t mean the best Rovio game ever - I mean THE BEST game ever invented period. Super original but with a cute mid century modern vibe, the game is very generous with free lives (actually no way to run out really) and it has a wonderful pace. Most levels I can knock out in one try and then some are a bit more challenging but never impossible. Add to that amazing graphics, PERFECT music, cute little characters, gifts galore and fun events and there you have it - the best game ever invented. Hats off to the developers - FANTASTIC JOB!.ChalmichVersion: 1.35.1

Awesome game…but one thingOkay, so as in the title, this is an awesome game. Great for planes, cars, etc. Today I was in a plane and it said it needed the new update. So I was like, “Okay, let’s go download the update,” so it took me to the AppStore and sugar blast says, OPEN. I was like, “No, there’s an update needed.” So I powered off my iPad, I turned off the WiFi, turned back on, put on airplane mode…I did everything I possibly could do. I tried over and over and over again. I just put my iPad down for a while. Still nothing. Please help me with this. I can no longer play sugar blast. Thanks?.Old Granny/FolkVersion: 1.35.1

Entertaining, but ultimately flawedSugar Blast is a solid touch to match game. Great one to have to kill some time on a plane, or similar. The gameplay is fun, the graphics are a step above many casual games. Sadly, it quickly falls victim to a flaw that affects so many of these types of games. The first hundred or so levels breeze by, and then the levels get to a point where random chance has more to do with your ability to solve it than your skill level. When it becomes “gee, I hope the balls appear in a pattern I can use,” the fun kinda goes out of it. Enjoyed it for about 125 levels. Struggled through the next 25 or so. Decided that was enough. Deleted..Scott PiehlerVersion: 1.8.2

Amazing game,so fun and relaxingI love to play this game and when I first got it I immediately fell in love with it. It has such good quality and it’s so fun. So good job to the person who made this game great job. But I mean take out all the ads and you’ve got a amazingly fun and relaxing game. It is so fun!!! I totally recommend this game to you!!!! Thank you so much for making this game developer!!! 😁😁😁😁😁☺️😁😁.11hearts8Version: 1.35.1

This is not as advertisedRepetitive and boring! There is no boat ride to “see the cherry blossoms “, it’s the old version of going to a party and it takes FOREVER to get there! The same old colored candies, the same sequences, blah, blah, blah! Come on, I like to play this game new every night... I don’t like to keep going on and on with just one trying to keep reaching higher levels because they become ridiculously expensive and difficult. Make the levels more interesting and with more moves if more complicated. We’re all a bit stir crazy being confined to our homes so this our outlet for venting. Thanks!.RedsSisVersion: 1.16.5

Used to be funEarning the three types of helpers (bomb blast, removal, and redistributing) was fun and so was opening the treasure chests. Now the rewards are bees and choco-things. The quests are also disappointing. The worthwhile rewards have to be purchased. Earning the little helpers is next to impossible now. I liked it the way it waa. Also, it would be great if rewards were earned for unused turns (or have them banked for times when the player runs out of turns). If the game stays this way, it’ll be time for me to move on. But thanks, because it was fun while it lasted!.RightOnTargetVersion: 1.26.0

Lovely, Fun Game ! 💜🍭🧡🍬💚🍡Sugar Blast is great fun with awesome graphics and lots of variety. It moves along quickly through increasingly challenging levels set against strikingly colorful backdrops. The game does become a little too expensive for comfort at higher levels.💰🍭🍡 At 100 coins for 5 extra turns, unused turns should carry over to the next round. 🙁💰🍭🍡 Although a seemingly simple game at first sight, repeat lost rounds until strategies are mastered at different levels to avoid unnecessary expenditures and assure enjoyment of the game..LilzeldaVersion: 1.14.0

Level 4123!!!Again not enough moves to get all of the purple balls,,run out of moves and still have too many balls left to move forward,,,had the same issue with level 4015,, and you were kind enough to move me forward,,hoping you can help me move forward again,,,thank you again.Frutty babeVersion: 1.35.1

Love this gameLove this game!! I was once over 1000 until my game keeps shutting off. I’ve tried uninstalling and reinstalling and lost all my games and had to start on one. I’ve ask for help in what to do but no one answers me. I still play the game but can only play 2games and shuts off. Can someone please help I’m addicting to this game lol??.GammymemaVersion: 1.32.0

Sugar BlastI enjoy this game and rarely get tired of playing it. But there is one BIG PROBLEM. It freezes up often when it offers a video to get 3 more moves. Very frustrating! I am unable to do anything on the screen once this happens. Also sometimes when I do get into the video it freezes up. In either case I have to shut off my phone or iPad to continue the game. THESE PROBLEMS NEED TO BE FIXED to make the play experience much better..JJJCJJ61Version: 1.35.1

FrustratingThe game was fun in the beginning but it got to the point where they make it impossible to pass if you don’t spend money. I’m usually good at these games but when you get 2free hours and can pass only 2 levels you know something wrong. I’ve spent money on this game but won’t again because it seems they have it where they purposely make you lose to keep buying. It was fun while it lasted but about to delete. To frustrating to make it fun..HanasEpiphanyVersion: 1.15.3

Used to be goodI’ve been playing this game for a long time, however what I’ve noticed recently is that you’ll make coco’s to destroy the blobs and they barely do anything. You can be right next to something trying to break it and it doesn’t happen. To me that smells of a rip off just to get people to buy extras in the game. I used to love this game, not anymore. BTW I’m at level 2773. So I know exactly what Others and myself see happening here..Reliance on me223Version: 1.34.0

Thank youJust wanted to thank you for the 3 hour free play each day it has been great. I only wish I could choose when to use it because biting the day I only play a few rounds at a time spread out but at night I could play longer but now I need to wait since I want to save the 3 hours for the evening. But it is much appreciated so thank you!!!!.Teemon66Version: 1.16.6

GoodGame was awesome but I’ve beat the whole game it was good till then even though it didn’t take long to beat it now levels repeat themselves over and over. Game was good but can you add new levels and new balls to unlocked I have thousands and thousands of diamonds I’ve won and I can’t do anything with them. Thanks.MsjdbdudbfidjshsiaifVersion: 1.12.2

Fun but wants your $Typical fun match up game to break/collect items. I’ve made it to level 103. Had to purchase a few coins and power-ups. Now they give you ridiculous few moves and you really have to spend money if you want to progress further in the game. Should have a daily bonus or prize wheel. Should be able to earn coins easier. I think I am done. Was fun while it lasted but now just a colorful money grab..Ltlearthquake05Version: 1.8.2

Favorite GameI started playing this game at the beginning of the pandemic in 2020 and it is still a game I play pretty frequently. Very fun and colorful, easy to pass the time. Some levels are challenging but you get some refreshingly easy ones in between. I love this game! I’m on level 488 😜.😎😱Version: 1.35.1

Good game to have aroundI’m not that in to game apps but this one is really fun and nice to have when you need some entertainment or to pass the time. I downloaded it before a flight because it can be played offline but I’ve still been playing it.FreigsimVersion: 1.8.2

Yummy JellyII enjoy playing your game. Right now I’m extremely frustrated with Level 345. I’m sure I can go online for tips & cheats.....cheating to me is inline with lying. Won’t do it. I’ve played the level a kazillion times. Considering to delete your game & go on to a game that is like your game was: FUN. Where did that go? Thx for your time if this is read by a real person..Am dissappointedVersion: 1.24.0

Rocky’s review on this gameJust so you know a little about myself. I am a retired military veteran from the United States Marine Corps!!🥰 while serving I under went a now have a traumatic brain injury I have to live with for the rest of my life, so this game helps me relax and have fun so I just want to say thank You for this amazing game. 😃.Game ovetVersion: 1.16.0

I Love this Game!I Love this Game! I had to Re download it and start over because it would absolutely not let me play more without accepting to be on a team I do not want to play that way. If it happens again I will delete for good. Is there any way around that ?.Golden jewelsVersion: 1.26.0

Clever fun that can get expensiveAs the puzzles get more complicated you run out of moves, helpers and gold. Pay to buy some, pay to buy more, and more until you’ve paid $10 or more. At that point it’s time to stop..Glsh2019Version: 1.16.0

More levelsThis has been my favorite game for years! I just reached level 10,000 and there are no more updates. So sad! Please make a new update soon!!.MommaJenn15Version: 1.35.1

DisappointedI love this game except I had 5000 coins saved up and then it wouldn’t open so I tried to restart it and it took me all the way back to level one. Very disappointed. Now what happened to the daily rewards?.Monster pop1Version: 1.35.1

DisappointedI love this game and would have given it 5 stars but it doesn’t keep track of your turns right I watch a video for 3 lives and tap once and I’m down to 1 turn and I’ve noticed it all thru out the game.LatonyaduncanVersion: 1.32.0

Glitch City!Addictive gameplay! Steep difficulty curve at higher levels. Horribly glitchy when it comes to ads. Black screen of death occurs far too often when attempting to gain moves or other resources by watching in-game ads. Also, I've had to reinstall twice now due to constant crashing at app start unresolved by device reboots..LeguminousVersion: 1.16.6

Kicked out of gameI was on level 1652 and kept getting kicked out in the middle of a level, I have downloaded the game and deleted it several times. How can I stop it from kicking me out?.Dcoble40Version: 1.26.0

We love itMy son and I play it together and we love it, but in the latest update the gumdrops don’t make that cute sound when you pop the cupcakes. You all have to add that back in. It makes us happy..RuppShaVersion: 1.25.2

Not like the reviewsThis game is so much fun and just like angry birds blast but so much easier.. I’m already on level 38 and this is my second day playing on and off. I hope more updates will be on the way LOVE THIS GAME.Derek salvoVersion: 1.16.0

Beautiful gameThis is a game like other ones out there HOWEVER the graphics are really beautiful and cute. Kudos to whoever made this game. It’s definitely worth the download....KymDawn4Version: 1.29.0

Fix your ads!!!Update...after updating my iPad to the latest version of iOS this game times out even more than before. It’s very irritating. Once again I am posting because your video ads are timing out. Please fix so I can get my added moves after watching. :-(.BarbbowlVersion: 1.24.0

Love itIt’s a lot of fun.Lisa tortiVersion: 1.12.2

Excellent for kidsAlthough I haven’t played long, this is a very good game for kids. Cute graphics and prizes. Easy to play..Tannie57Version: 1.21.1

Not receiving coinsWhy are the coins not being awarded!.LittleBear61Version: 1.36.1

Need more levels!!Absolutely love, but I’m at level 10,000 and waiting for an update. C’mon guys, give us more levels..Ubuv604Version: 1.35.1

Super joyeuxCe jeux remplis de couleur ressemble à angry bird CEPENDANT plus fille… Très joyeux joyeux jeux J aime ET bien fait/les personnages..NnaninhasVersion: 1.35.1

Five star rating love itI love it because it’s so relaxing any sounds come from you so this is a very relaxing game I even pop when I relax but do you Novus that there’s nothing to be in this game relax make so much guys have fun and relax!.CvhdehVersion: 1.35.1

Love this game!Truly cute and fun! ♥️♥️♥️.VelindaxoVersion: 1.14.0

Please make it work!This is a really fun app. HOWEVER, while it works like a charm on my iPhone, it refuses to behave on my iPad. Surely you can solve the puzzle..Darda78Version: 1.27.0

Fun FactThe developer of this game created Angry Birds!.VinnyNg15Version: 1.25.4

Graphics are beautifulGame is fun.Jonathanxx1Version: 1.12.2

Love this gameExcellent and keeps you thinking.LbbertVersion: 1.13.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.36.1

Sugar Blast: Pop & Relax Negative Reviews

Great concept, ultimately feels somewhat riggedI agree with others in that this game was super fun to begin. Lately, I notice a marked change in what is supposedly “random”ball drops of color. When I am playing with my own lives, the levels are easier, better options for matching. When I am on “free play” (that you EARN by collecting stars within the game) things are magically harder, and it becomes next to impossible to win a level. The difference is subtle but it’s there. It’s obvious the algorithms are written to keep your progress slower when you aren’t investing real money for lives or boosters. I am happy to pay to play a game when it’s not this obviously manipulative. Otherwise, I will move on to something more above board. Sad, too, because I am generous when it comes to games that don’t feel rigged. I am a hard working adult who happens to invest in playing games as an entertainment expense because I recognize that creativity of game inventors should be acknowledged and rewarded. But not when I feel I am being taken. Forget it and move on to a more ethical developer..JanaInDenverVersion: 1.14.0

BEWARE of terms/privacyLike many, I often don’t take the time to read Terms of Service,(I’m sure they know/count on it too) but did this time. Glad I did! Read them before deciding to accept! Here is just part that was 1st red flag: For United States residents, these TOS contain a binding arbitration clause in Article 8 and a class-action waiver that affects your rights about how to resolve disputes. If you live in the United States, please read it carefully. Except where you opt out, and except for certain types of disputes described in Section 8, you agree that any disputes arising between you and Rovio will be resolved by binding, individual arbitration and you waive your right to participate in any class-action lawsuit or class-wide arbitration. My first thought was what are they doing with data/purchases that causes fear that it would cause a large group of people & lawyers to get together and sue them? Several other things, sell your data, absolutely no refunds, no matter situation... READ them. I’m going to uninstall personally. Wow.TwittermethosVersion: 1.22.2

Used to be goodI used to love this game. Now I will get stuck on a level for months, before I can pass it. I’ve spent money and I ended up having to continue multiple times to pass a level. That’s absolutely ridiculous. If a level can’t be passed without using 7, yes 7 continues, it should be a level. Having to spend money in order to pass is stupid. Now, this last week, I have logged in to play every single day and can’t get passed the “Day 1” reward. Usually I can get to day 3 before it resets itself. So I’m done playing a game that impossible to pass without spending money and getting screwed out of the rewards..Bzebe30Version: 1.36.1

So over itI was really enjoying this game in the beginning but now it’s just a mess. I have even contacted support on 3 different occasions with no response or help whatsoever. Right now I’m dealing wit some kinda glitch to where the game just goes black or the app just completely close while in the middle of game play. This has caused me to lose countless lives, specials and coins. I kept tryin to hang on cuz this had been my favorite game since I downloaded it but I guess I’m gonna have to let it go cuz I cant proceed to any other levels becuz of the glitches. Unless rovio fixes these problems I will just have to delete it. Hate to see it go but I’m not actually playing it anymore. 🤷‍♀️.BeccaBoop2Version: 1.16.5

It a good game but....I really enjoyed the game when I first started and then it became hard and you go through five lives super quick and it takes to long to recharge them. There are tons of other games out there that are not nearly as hard and reward their loyal players that I would much rather play!! I’m really tired of games where they expect you to pay money for coins, stars or whatever but then make it so hard that your money just goes to waste. It makes me feel as if all they care about is money and not the people who play their games!!.KimandsamVersion: 1.13.0

Poor customer serviceCustomer service is no good I used all my coins on the 6hr play and something happened that made my iPhone restart and once I opened the game app up I didn’t have the 6 hrs any more .. so I left a message in customer support and never received any message back from them then I left 3 more messages and still up to this point nothing back smh sad and I really liked this game even tho the stages repeat over and over ... it’s not fair I spent money and also I’m even a team leader smh they need better customer help to respond appropriate.Kym28hVersion: 1.14.0

By the mid 200s you’ll need to payI assumed I was unlucky but after a while it honestly seems like I cannot win levels without paying for extras. The level I’m on is a golden egg level. It has 2 sets of color locked chains blocking your way, with one chain in the middle needing a key. The colors you need are also covered in chains. When you get to the bottom there’s jellies so you need to match the correct color next to it so the egg can fit through. After all that, the bottom is filled with the ice blocks so the egg can’t touch the ground. YOU NEED TO COMPLETE THIS LEVEL IN 22 TURNS!!!.NEO MARLAKOVVersion: 1.20.1

Starts out great, then gets $ hungryI play this game every day. Im over level 1800. The game play is fun, but recently ive noticed that immediatly after I purchase power ups, the easier levels become impossible to beat without using the power ups. If you want to keep a winning streak going you have to use them or coins to continue. Not sure why easy levels become hard after a purchase, but Im done spending money on a game that is clearly rigged. The power ups you get on a winning streak must be used in the first section of a level, would be nice to be able to use them as you need them..EhoodieVersion: 1.25.4

Drains batteryI really enjoyed this game but it not only drained my battery (iPhone XR), it also made it impossible to recharge. It was the only new thing I had put on my phone in awhile. I deleted the game from my phone, figuring perhaps the app was corrupted during download. Once that was done, I was finally able to charge my phone and it ran normally for about a week. I decided to give the app another try. After two or three days, the same thing happened so I deleted it again after which my phone returned to normal. That’s it. No more chances for this game. Now I’m leery of anything this developer releases..ScoopbusterVersion: 1.13.0

NormallyI’d give this game 4 stars, but it has been super glitchy lately. Fair warning. They do fun little quests that you can complete to win power ups and other extras. But I’m stuck at a glitchy level that’s absolutely impossible to finish because one of the main components required to finish the level simply isn’t there. I can’t move forward until I win the level either. Not a happy customer..BlueJAlexVersion: 1.26.0

Don’t re-install app or you’ll lose everythingThere was a glitch in my app where it kept saying update over and over again, even though it was up to date... and the suggestion was to re-install. No mention of when you do that you lose everything and have to start over at 1! I lost hundreds and hundreds of levels of progress. Other than that it’s a fun game to play, though more than 5 tries would be appreciated or chances for more moves on very difficult levels..AsoutherngirlVersion: 1.25.4

Keeps crashingEvery time I finish a level it crashes and has to be restarted otherwise so far it would be a 5 star game. Really needs to be fixed Update: now deleted because I can’t even have the app stay open without it crashing immediately really a shame because I was enjoying this game tremendously. Hopefully it gets fixed and I’ll be able to play again. Seems something that could be easily fixed.UniquelybrookeVersion: 1.35.0

Don’t let your children installAs a precondition for using the Services, you must agree to these TOS. If you accept these TOS, you represent that you are age 13 or older. If you are between the ages of 13 and 17 or otherwise do not have the authority to enter into agreements such as these TOS, you represent that your legal guardian, or a holder of parental responsibility, has reviewed and agreed to these TOS. This is out of their TOS. Start protecting your children you sheep. How many of these reviews are paid. Quit selling your children to jerks want to sell your information..KaiebaVersion: 1.13.0

Repeating levels ugh!!!I’ve been playing this game for a very long time. But I’m noticing the The levels are beginning to repeat. And I’m sick of it!!! Who wants to play the levels you’ve already passed over and over…. Upgrade the levels to something new, cause at this point I am over it!!! And I’m no longer interested in playing this game anymore… Fix it!!!.Baller_StarVersion: 1.36.1

Good at FirstJust like most of these games, the first couple of hundred levels were easy to beat. Then, you hardly have enough moves to beat them unless you buy gold to keep playing. I get tired of this quick and lose interest in the game. I thought this one might be different but it’s the same thing! Gets old quick!.Han/:Version: 1.16.4

Hate games who think they’re bossIf it’s one thing I hate about a game, is having that stupid little pointing finger showing you where to move, how to move and when to use a booster. I don’t need help in making matches. What’s the point of a challenge when you have the finger helping through it all??? Stupid like every other game. Needless to say I deleted it.TinksbellzVersion: 1.36.1

JoliMais pas vraiment amusant.Saitek1972Version: 1.36.1

Level 9999 crash!I liked this game…until I got to 9999. I was told to update before I could play but there is no update. It has been almost 2 weeks now and still nothing from support. They say they’re working on it…meanwhile I’m locked out. Not good enough..Littlemiss chilipepperVersion: 1.35.1

Mise à jourJe suis pas capable de faire la mise à jour du jeu aidez-moi svp.Kikou011Version: 1.35.1

StupidGame was fun until level 200, where I blew through all my boosters, used every resource, except spend money! Why do you have to do this kind of stuff on all of your games? Make it so impossibly hard to pass the level? Goodbye, I’m done with your games!.Clarky wVersion: 1.34.0

It was funIt was fun. Until you hit that level where nothing works unless you shop. Too bad. NEXT..WgacaVersion: 1.25.4

StupidThis game is stupidly slow and non eventful.Cetta1963Version: 1.21.3

Very DisappointedThe challenges prizes are fake.. I came in first place in a challenge and got a medal, however the game never game me the rewards.. pretty annoyed..JennyLaRueVersion: 1.15.2

Dont Download This App!!!!!!!!!!!!!!Well... this is supposed to be satisfying right? To me it isn’t. I am stuck on level 46 and I haven’t got a single medal!!!!!!!!!! Well... seriously I’m a kid but I’m annoyed that I can’t win level 46!!!!!!!!!!!! So... could whoever made this app make it easier!?!?!?!?!? If so, thanks a lot!!!!!!!.HkjfhgfjfghsdjVersion: 1.16.6

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