Picture Fish - Fish Identifier Customer Service

I use this app to identify fish species as a newer angler. I wish it had a few more features, and allowed for a view of the full size uploaded picture. The app has definitely served its purpose for me though.

I’ve been trying to identify some fish we got at Petsmart. I suspected that they were labeled incorrectly, searched online for” how do I identify my aquarium fish with a picture” I had the answer less than 60 seconds later, including searching for this app, installing it and taking the picture of the fish. That’s 100% as advertised. Kudos!

Someone always thinks I know EVERYTHING. Now I can cheat and with this app come up with answers. I really enjoy learning and sharing that info with others. Thanks so much for helping me. I just came upon a sea louse in a bag of dead shrimp. Really prehistoric looking creature. Almost threw up. You identified it for me. Made it worthwhile to make its acquaintance. Well, almost….

I have been exploring the creek near us. Found a lure that works and caught several of the local inhabitants. Small Mouth, creek Chubb, Rock Bass. App is easy, fast and accurate! Even keeps a running library, with date stamp, of what I’ve caught! Since I am a total newbe, without it I would be left looking up pictures

This apps has really help it start were I just want to see what fish I had but then a accident happened and I start to use it more frequently my favorite part is the fish bot I like him or her a lot they have help me if you have concerns about your fish I would suggest this game

I’m willing to take this review down if i am refunded, but i tried the free trial a while ago and then ended my subscription and deleted the app. but now i just randomly get a charge on my credit card without even having the app on my phone??? weird.

This app is one of my favorites! I am obsessed with fish, so I love learning about each fish I catch. There is also a bunch of other apps like this such as picture this, picture bird and other ones like that that are also amazing.

Yesterday, we were diving in surge and just shooting pics as we drifted by creatures in the underwater world! We saw a nudibranch new to us and you identified it! In another pic, it identified something I did not see but clearly see now! So far, just fabulous!

Recently I started to catch up with my spearfishing sport. I had not done it since I was a teen and now I am 54. Did not know fish and this application helped me a lot to recognize the types of fish and know if the are edible of not, etc,…. Thank you for the app!! It is amazing!!!

I found this app when i was searching for a fish identifier to help me recognize the fish in my tank, and this app has really helped me a lot. It is right most of the time,but you need to pay attention to the photos you take

It is very good and very accurate every thing worked and even though it’s supposed to identify fish I used it around the house and on people and the results were pretty funny but over all it is a good app

This app is amazing! It works really well. So Knowing it’s an amphibian, I decided to take a picture of an axolotl, and unsurprisingly, it showed me fish that look like one. All I’m saying is you should add animals that only live in water too, just saying.

I tested a bunch of local fish photos to see how it worked. It’s easy to use and accurate. I’m delighted I’ll be able to identify the fish I catch now because I’m horrible about knowing what I caught (northern pike vs small sturgeon or walleye vs bass) and want to make sure I’m following DNR regulations. The app developer is also prompt to respond to issues and correcting them. Thank you! Old review: I installed the app, and it’ll flash but not open. After several attempts, I uninstalled and reinstalled. It still won’t open.

This game is pretty cool so I can tell that the fish is right but half of the time it’s wrong I took a picture of my wall and it said it was a tree frog I took a picture of one of my Legos it said it was a A lionfish!!!😤🐟🦈🐠🐡🐋🐳🐬

I just downloaded this to see if it worked & for reference. It’s been 100% correct & I’ve had the app for 6 months or so. I don’t pay for it, just use the free version.

I love the app. Use it every time I catch a fish I do not know. I just thought you guys should add a section to find local bait and tackle shops. I would really like to see that. Is sometimes wrong but it can give me a good idea about what it could be.

My 10 year old son likes to use it also to find out information about different fish we catch.

Love it i fish and I find all different kinds of fish all I have to do snap a pic and it tells me what kind it is and it Even saves it to my library. Really easy to use and free.

Good app however the fish I catch when going fishing such as shark when I caught a bull shark and put it it said hole other fish so the app needs to fix identification because most of the time it says wrong fish .

Absolutely love this app! I can keep track of every fish that i have caught. And if I don’t know the name of it I can snap a picture and it will tell me exactly what it is!

Really good but not always right on the first one make sure to fact check the fish before you share about.

This is so awesome for tracking species. It’s also help me to identify species I’ve really been trying to figure out for a while. I’ve never wrote a review on anything before until this. Haha

Perfect for anglers, biology students and learners of all ages. This has greatly helped my son and I enjoy fishing and learning about pond life. Thanks very much for making this app.

This is amazing it works like a charm it’s pretty quick and you can go into pictures and find the fish it’s the ideal app

Please add Jaguar Cichlid to the list of options. One picture of a jaguar Cichlid I caught was identified by the app as a goliath grouper ha ha and another one as a black crappie. otherwise it’s great when you catch that one strange fish.

Works like a charm unless your picture has absolutely horrible quality.

This has made fishing even more fun and it’s unreal how quick and accurate it is. I’m so glad I got this app totally worth it!

Its a really neat thing to use cuz I go fishing every day and if I don’t know a fish that I catch I can always see what it is right away

It doesn’t always work but it can be funny. Sometimes I take pictures of my living room😂😂😂😂😂😂.

This app is t perfect but it is great for getting several ideas of what something might be! Love it.

Tells you what fish is in a picture, does what it says, great format, no complaints.

I think the app is very helpful but it is missing quite a few species like mooneye, white bullhead, and sauger that I’ve caught and scanned but they weren’t on the app.

It’s great I enjoy it so much and it’s always right!!

Me and my friends spent the whole weekend trying to identify the fish I caught, all of our guesses were wrong but the app identified it right away. Not sure why all the other reviews say otherwise but I’m so excited to use it for future fishing trips.

I like it a lot very resourceful Helped out on a couple fish I wasn’t t sure but I’m pretty I caught a couple of cut bows Hybrids

Good

It’s fairly accurate and when it shows you what fish you’ve taken a photo of it also comes with a description. So far it’s got almost all of my fish correct and I’d definitely recommend this for fishers who are not too familiar with all their fish species. Love this app. It’s great that you can also still use it for free. There is a paid version but the free version still allows you to identify fish so it’s great. (PS I have the Free Version)

It worked for most of my fish but some fresh water fish didn’t work I’d recommend this app for new fishers

I tested this app on a fish I already knew and already did research on and this app didn’t give me the result I expected. It gave me 3 different pictures, which for a fact didn’t even come close to what my fish looked like, and it gave me a very specific name for the picture of my fish but when I searched that fish name up on Safari, the result was completely different than my fish so it was really weird. Although, I did try again with 2 other fish and got the correct results once I did research again. This app is very useful but due to the fact that I got different results from the app than my research, I must remain concerned about whether or not I’ll get the correct information for my fish through the app. Thank you!

I signed up for a free trial of the premium service when I downloaded the app (because it wasn’t clear how not to - I didn’t really want to). When I first used the app, it did not accurately identify a fish for me, so I decided the first day to cancel the trial. I have been trying to cancel the trial and subsequent subscription since then, but I have received no response to 2 messages to their VIP support center, and the email address listed in the app store for support is not working (I get bouncebacks). It is unacceptable that they don’t have a way to cancel the subscription in the app, AND that they won’t reply to my messages. I think this is probably a combo of poor service and design... but it feels a lot like a trap, or scam. Not happy. Will be reporting them to my credit card company.

I went on a fishing trip this summer and wanted to know what type of fish I was catching in the rivers and lakes around. I uploaded a few pictures and most of them checked out to be what I caught. However, there are about 3 fish that I have perfect pictures of and the app says they are freshwater drums or white suckers. I know these fish aren’t white suckers because of the mouth, and aren’t drums because of the smaller size and shape. It did identify northern pike, rainbow trout, and black crappie successfully though. Please fix this problem:). Thanks!

The very first day I took 21 pictures of my aquarium fish and it got just the simplest of fish correct it miss identified 18 of the 21 photos when it did get it right it provided decent information but likes to call just about everything either an angelfish, a guppy or a goldfish and I was taking pictures of yo-yo Loaches and other aquarium animals. It came close to sumo loach and identified it as a load at least just the wrong one.

Out of all of the fish I’ve tried to identify. Whether it be my own pets. Catches. Online photos. Or even the picture on my fish food container. Only one single identification out of all of the ones I have ever done has been correct. I believe it could work. But when I take a picture of a banded killifish I caught. To see how well the app works. And it gives my first possible identification as a whale shark? I lose all hope of the app working. As said, have tried using the app on numerous occasions. And it doesn’t work.

I tried taking pictures of several African cichlids and each one was misidentified. It also calls a pleco a sucker mouth catfish regardless of the L number. Tried taking a picture of my synodintis petricola and it tried saying they were pictus catfish 😅 This app is awful figured I’d try seeing if it’d work with fish I 100% already know before trialing on pet store adventures glad I did. It also tried calling my Taiwan Reef cichlid a ram cichlid (7” fish btw 🤣) be the biggest recorded ram cichlid ever.

I don’t know why I got charged for a year. I don’t believe I would’ve authorized that before I actually tested out the app. The beyond that it doesn’t work. I have a couple of very distinctive tropical fish. Red-tailed shark first identified as an angelfish and then identified as a beta fish. It didn’t get any of my 8 fish correct. All my pictures had just the fish in question. No other fish in the picture to confuse the app.

Half of the time, the answers are pretty accurate! The other half, they’re way off, even if I have a good picture. Could definitely use improvement. Also when you try a picture without a fish it says “no bugs found” instead of “no fish found”.

So in the other apps like picture insect and picture mushroom, you can search up species and get facts. So picture fish should get that now. Search up fish, and get facts and maybe even their favorite baits and when they are out. If that is only for premium make it so that everyone can use it. Thank you!

Maybe I’m not taking clear pictures. Every picture I have taken of my aquarium fish has been inaccurate descriptions and images of fish. I was shown I have a common tree frog… I have a pleco and a black moor goldfish. My water in my tank is crystal clear. My images are not blurry but somehow I get octopus or sea horse, one picture even said I had a scorpion fish. Glad I only wasted a dollar for the trial. Will be cancelling the subscription.

If this is community driven, why isn’t it free? I have a question about one fish and rarely need to ask so this seemed like a great tool but I’m not paying more than I did for the fish to find out a more detailed description given to me by the community of aquarists. The automatic description finder kept telling me my African cichlid was a goldfish too. Guess I’ll head to (Free) Facebook for a more sensible community driven answer. Thanks anyway

I know the breed of my fish I just wanted to know if this app told me his specific breed he is a redeye tetra, the first pic I did it said he was an puffer fish and the second was an goldfish clearly it could see my fish then I accidentally took a pic of my foot , it said my foot was an Siamese fighting fish or for what we usually call them, bettas . Please fix this app I have tried other items and my other fish but the answer was totally wrong

So the app actually works to identify fish. The problem is that in order to share the picture, the other party has to download the app. If you take the picture of a fish in the app that is where it will stay. There should be a download option other than Dropbox. Why can’t you just download to your phone. For that reason 1 star.

I am not sure if this app’s focus is more on the fishing hobby or the aquarium hobby. I have taken several pictures of my aquarium fish, mostly cichlids and this app has not correctly identified any of them. I love the plant identification app as that one works well but this fish one has a long way to go before it is useful.

Don’t bother downloading this app, is it good at identifying fish YES but soon as you cancel your subscription and delete the app they’ll continue to charge your card not just once but multiple times ! I want All the money back this app took from me, this app scams and i will Not remove my comment until they either refund me or STOP trying to charge my card thirty dollars !

Downloaded the app and used it for 1-2 days during the free trial which makes you sign up for an annual subscription after 2 weeks. I canceled my subscription within 4 days of downloading and they sent an email that was unclear. I assumed I was confirmed because I got the email but now I am a member for the next 12 months. Make sure you cancel the subscription through Apple.

I took some pretty decent photos of my community aquarium fish, and I kept getting different and very wrong results. It said that my guppy was a goldfish, my red tetra was an angelfish, etc… From my experience, this app is completely unreliable when it comes to accurately identifying fish species, which is it’s stated purpose— and I’m only using the free version. 🤨

You need to add pleco identification because i put my pleco’s picture in, and it came up as an entire different species of fish. Also, it keeps saying that my tetra is a guppy! I followed the instructions and it still came up wrong, I do not recommend this app for the people who truly want to know their fish species.

I have picture mushroom and picture insect all of them are good but forcing people to have to have VIP just to get a good review is just scamming! Please make it so that everyone can enjoy thanks. Ps love all your apps!

I have lake Malawi African cichlids. The app identified the same fish as about eight different things ranging from trout to barbs.

Alright first let’s talk about the bug one: do we really have to pay after 7 days? Anyway, this one, it’s not as good. I had a few errors, like this fish I think is a pinnatus, a black flat fish (not an actual flatfish), with an orange outline. It keeps indemnifying it as a pinnate spade fish, which looks nothing like it. The others are good, just not this one. And, you can indentify a SNAIL… but not a crocodile? But snails aren’t- wait but thanks for the Axolotl information

Trying to identify a catfish i have and the app doesn’t even come close, no it has no legs this is not a salamander

Tried it out on a few known easy to identify tropical freshwater fish from plecos, tetras , barbs and chiclids too local trout , bass , crabs etc not one identification was correct from app in fact when i did a common cactus pleco it gave me a picture of a synodontis eruptus aka featherfin squeaker with the name Amazon sailfin catfish, armoured catfish. Its a laughing stock off a app where it couldn't identify the difference between a brown trout and a juvenile brook or rainbow. It couldn't figure out different colour patterns of orange Bloch chiclids or polar ice parrots etc. at that point just use google and type the characteristics. 1/5 would not recommend the only decent part is the UI is simplistic but do not waste time on this app.

Not one fish was correctly identified. Says my Dalmatian Molly is a Japanese Fighting Fish. Says neon tetra is a guppies. Waste of time and tries to waste your money. Use google

Il ne reconnait pas les méduses

I’ve bought their picture this pack and it’s supposed to include this. But I get a failed message with no I’d when I try to run it. This even happens if I try their trial subscription.

I will not pay $40/year to identify fish…

First fish i tried was a Manuel's Piranha and it suggested some salt water fish. Useless...

It took $44 out of my account without giving me the 7 day free trial. & it gave me the wrong fish. I knew what the fish was called from after calling where I bought it from. And this app gave me the wrong name, and would give me different names of fish for the same one I was taking pictures of. I would like to receive my money back in my account. As I was not satisfied nor got the 7 day free trial. Very upset.

Would rate lower if I could, apparently my Bruno Aries tetra’s are a guppy and a common Rudd.

What I though was a cichlid all along is apparently a beta fish.. who knew.

We tried this app. Took 5 pictures and everyone of them said something different.

This app got every single fish wrong, including very common freshwater fish. If you want to improve this app, allow people to download it for free for one year, and ask them to add fish to the catalogue. No one should pay $25.99 for an app that calls a pea puffer a guppy, and a rainbowfish a CLAM.

I have uploaded every freshwater fish I own and each one comes back as a saltwater fish of different species.

Every photo was of the same fish and not one was a correct identification. Waste of TIME and will not be paying for this!

This app wasn’t correct one single time, I tried about 30 times 😂

All fish were wrong

My convict cichlids are salamanders😂😂😂 my jack dempsy is a betta😂😂😂 trash app

HANDS DOWN ABSOLUTELY AWFUL APP DO NOT DOWNLOAD!!!!!! Took a pic of my pearl gourami thought it was a wrasse then i took a pic of my german ram and it thought it was an oscar...Wow 🤮🤮🤮🤮

The app did not identify any fish

Horrible

It thought a black skirt tetra was a California red-legged frog. Also it thought my Chinese algae eater was a black nose dace

If I could give no stars I would. At first when taking a picture of my flowerhorn (trying to figure out specifically what kind she is) it tells me she is a goldfish. No. Then having some fun decided to take a picture of myself and apparently I am a Striped Bass fish 👍 then taking a photo of my wife to find out that all this time she was really a green spotted puffer fish 👌🏻 Please figure out your fish. (P.s thank you for helping us find ourselves though)