In today's connected world, Mobile ID offers a private, secure, contactless way to verify identity, either at home or on-the-go. Everything is on your phone – now your ID is, too!
Intuitive, easy-to-use and highly convenient, New York Mobile ID can be used anywhere it’s accepted, in any context a physical ID would be used – with enhanced privacy features. Only your Face ID, TouchID or six-digit pin will unlock the app and access your Mobile ID.
In five simple steps, you can create your New York MiD:
1. Download the app and set permissions
2. Verify access to your phone number
3. Use your device camera to scan the front and back of your driver license or ID card
4. Follow the steps to capture a selfie
5. Set up app security and you’re good to go!
Please note: New York Mobile ID is an official state-issued ID, serving as a companion to your physical ID. As not all entities are able to verify a Mobile ID, you should continue to carry your physical ID.
For more information, please visit: https://dmv.ny.gov/mobileid
This app requires iOS 14 or above.
New York Mobile ID Positive Reviews
Improvement? Yes, but still leaves lot to be desiredGreat to see NY get with the times, but disappointed I’m not able to add this to my Apple Wallet out of the gate. Don’t really want to have an additional app just to not have to pulled physical ID out. Furthermore, I had to attempt to sign up at least four different times due various error codes/timeouts..Kevin_LyleVersion: 4.15.3
Thank you New York!It’s rare that you see NY leading the way in technology. It is even more surprising to see a DMV being a leader in advancing technology. Seems like there is an oxymoron in this or certainly a joke. However this app is easy to enroll and easy to use. My only criticism is there isn’t anywhere to really use this yet. Get my local bar and liquor store to start taking this. Also would love to see me be able to use this to do things on the internet with it..TechMan6289Version: 4.15.3
Apple WatchSo far I’ve had no issues with the app. I downloaded the app and was easily able to add my ID without a hitch. The real test will be when I go to the airport but that won’t be for another 6 weeks.
I’d love to see the ability to use the app on my Apple Watch as well. Convenience is key..Spac92Version: 4.15.3
No issues hereI have heard from others that the finalization process can hang for a bit. Just be patient, I’m sure a lot of NYers are all trying to activate and it’s taxing their systems at the very beginning of this program (which I have been waiting for, so 🙏…now just add the iPhone wallet integration).MSC531Version: 4.15.3
It’s fine, but not greatThe app works fine, and I was able to setup my mobile ID, but contrary to its App Store listing, it does not support the ID in Wallet — you must use the app itself. This seems unnecessarily clunky, and I wish NY hadn’t spent the time and money doing something custom that we all know won’t work as well as Apple’s solution..Adam J SimonVersion: 4.15.3
It’s okAs one review as already point out the app is ok , I was able to set up my ID easy but it doesn’t work in Apple wallet you have to use the app to show your ID , they should have work with Apple would have been so much better so much money and time wasted going this way..Nickyv26Version: 4.15.3
No integration with Apple WalletIt was fairly easy for me to get the app set up and verified. Also interesting that it showed the color version of my 10+ year old picture from my ID.
However, the App Store listing mentions integration with Apple Wallet, yep there is no option to add it anywhere..SeanB.Version: 4.15.3
Easy easyVery easy to scan your driver’s license and snap a selfie with step by step guidance in the app. Secured with a PIN or Face ID. Hoping Mobile ID will become widely accepted, further reducing what we need to carry everywhere!.Syr53Version: 4.15.3
Not accepted at DMV officeToday my NY MID was not accepted at DMV office as a proof of identity and I had to present ID in card form. Then what’s the purpose of this.
This should be acceptable at least in all new york state and city offices, like dmv, police, education, parks etc and it should be able to be added in Apple wallet also..Raza saysVersion: 4.15.3
No wallet supportOne of the main reasons I downloaded this app was to use it in my Apple wallet, despite it saying its supported I couldn’t find an options to do so..AllthatinnyVersion: 4.15.3
Worked wellThe app worked very well. Installing my license data went smoothly..Jedermann 55Version: 4.15.3
Great App!Great app! User friendly and easy to follow instructions make accessing my new mobile ID quick and easy!.Senior WolfVersion: 4.15.3
Very easy to set upBe patient when the app is finalizin. It does take many minutes..Pinball7777Version: 4.15.3
ExcellentIt’s easy and excellent. New technology hope everyone likes it. Believe it will be easy everywhere. Looks great..ElgindkddhdVersion: 4.15.3
Easy SetupHopefully will be accepted everywhere soon. Set up was flawless. Just wondering how the renewal process will work..Thegame9eVersion: 4.15.3
EasyDownloading and setup
Was quick and easy..MZKellyVersion: 4.15.3
NY license IDIt’s fast and easy, just have your license ready to photograph.
It took me about ten minutes.FranklinstyneVersion: 4.15.3
Doesn’t scanIt does scan the front of my DL but not the back so I still not able to sign up.Kale120855Version: 4.15.3
Apple Wallet Support Missing?There doesn’t seem to be a way to add the id to Apple Wallet even though the app description says it supports it..FuturekillVersion: 4.15.3
Great App!Great to see NY joining other tech-savvy states with mobile ID. Quick and single to use..Skydog494Version: 4.15.3
Recommend to every New Yorker!!This app is easy and straight forward!!
FINALLY NEW YORK STATE, we are digital people!!.CHiLE CHiLLVersion: 4.15.3
Bring to Wallet AppI’m glad this app finally exists for my state, but please allow us to add our ID’s to the Wallet app!.Joe ThenVersion: 4.15.3
Too many appsWhy can’t NYS consolidate all its apps into one, like the Excelsior Wallet??.Yeh WaynoVersion: 4.15.3
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New York Mobile ID Negative Reviews
No ID in Apple Wallet supportApple supports a feature called IDs in Apple Wallet that is highly secure and preserves your privacy. That is not what this app is. The app can track when and where you use your digital license. Presenting an ID requires the phone to be fully unlocked which makes it vulnerable to data theft if the party that needs to see your ID has nefarious intent. Governor Hochul could have directed her DMV to support the Apple Wallet feature on iOS and instead spent taxpayer money with a private contractor to create this half-baked app-based solution. Do not use this app if you value your privacy..ArmsaretiredVersion: 4.15.3
It's such a poor invented app.This isn't my first time using my iPhone to scan or photograph documents. However, no matter what I did, this app wouldn't complete the registration. It kept saying, "An error occurred. Your New York Mobile ID cannot be registered." I've tried more than 20 times, but nothing worked.
Developers, it's 2024—please include a feature that lets us upload our photos instead of relying solely on the in-app camera. The in-app camera doesn't even crop well automatically; the captured photos end up slanted after auto-cropping..Kevin.C.K.FVersion: 4.15.3
Poorly designed appApp has a ton of flaws including timing out constantly and was confusing to use upon initial setup during the self portrait phase of setup. It also does not integrate with Apple Wallet. The app only seems to convert a physical ID and break it down into datasets. I do believe Digital ID”s are needed but this app seems to need a lot of work if its primary function is to create a digital id from a physical id that can be stored in Apple Walle and presented when needed..Insured5333Version: 4.15.3
Looks like a child made itThere is so may ANY reputable place will accept this. The ID you’re told to present has nothing that makes it look official. Someone can LITERALLY just make a fake page and present it anywhere (not that it’s going to work bc even the “official” one looks fake). It’s just a pic of you and then your info typed out below it. Try again bc this isn’t it!.Candice_BrookeVersion: 4.15.3
ID Photo?Feels like the app should have an option of including/showing an actual photo of your ID? Doesn’t seem like a bar or restaurant is going to take this as proof of age/valid for quite a long time unless that’s an option given they would need some sort of scanner..HunterBMVersion: 4.15.3
But why?Why can’t NY just adopt Apple’s Wallet ID? How much money was wasted to create this when a better, more integrated, more private and secure option already exists?
I can only imagine who’s brothers, cousins, nephew got the contract to create something that didn’t need to be created that I’ll be shocked if we don’t find out in the future about some data breach..CTWYV83Version: 4.15.3
Non functionalKeep trying to just enter everything and keep getting random error codes. Obviously built and tested by a bunch of amateurs. Maybe I’ll try again after they get the bugs worked out.
Also no t sure I want to trust my personal info to an app that can’t even manage basic functions..DaveR1969Version: 4.15.3
This feels like a failAnother app for a single feature, when that feature is already available in Apple Wallet and has been live for more than a year with 4 states already supporting it. Why are we complicating things, NYS? And why does the app profile claim that this supports Apple Wallet, when it clearly doesn’t?.M0pherVersion: 4.15.3
Times out after 1 minuteDoesn’t work. It says that it will time you out after an hour of inactivity but it automatically gives you a time out error after you take a selfie. Also why didn’t they just go through Apple to do this in the wallet app?.AwpzVersion: 4.15.3
Could be better.Would be much better if the implementation of the Apple Wallet support. It says it but I cannot find that option anywhere within the app. It has ways to improve yet it is easy and convenient but still can improve..Rodion MarkVersion: 4.15.3
Why reinvent the wheel?App Store page for this app is full of false information. Does NOT support Apple Wallet, so that’s a lie. Only truthful thing here is the reviews that talk about how bad the app is.
Would be one star, but gets a second star for not failing on setup like many reviews warned of..ObluVersion: 4.15.3
Doesn’t support Apple WalletClaims down below that Apple Wallet is supported. Setup took several times of scanning docs and taking a selfie only to fail over and over. It eventually worked but it was a pain and then after all that I can’t import the ID to my Apple Wallet because it’s not actually supported. Waste of time..CArmenia83Version: 4.15.3
No Apple Wallet Integration Is A Big LetdownOne of the great benefits of mobile ID via Apple wallet is enhanced privacy. Having your date of birth on display is not necessary. This really feels like a one trick pony. When are the governments going to realize that people care about their privacy?.Swagman204Version: 4.15.3
Very rudimentaryDoesn’t support Apple wallet. Very primitive. Needs a lot of work to be as smooth as states such as Colorado, Maryland, Arizona etc. you have to actually open the app. It’s a lot more steps than just pulling out your ID. It’s not clear why they didn’t go with a tried and proven method supported by Apple.SnhrocVersion: 4.15.3
Meh.I guess it pays more to build an app than to directly integrate with Apple's ecosystem. Not the kind of experience I'd like when using a tightly integrated ecosystem. New York, the land of systems that don't work with each other..MrJackyLiangVersion: 4.15.3
Apple Wallet Support??? Where???This page mentions Apple wallet support but there doesn’t seem to be a way to add it?? False advertising much…? Can’t add it from the wallet app either as Arizona, Colorado, Georgia, and Maryland are only available. What gives?.John GregorioVersion: 4.15.3
FailNo problem scanning the front of my NY id, but the back? Impossible. Fail every single time. Maybe because mine is one of the earliest cards issued, and now they look different? Don't know, but unless they fix this issue, it's useless for me..WorkinpanaVersion: 4.15.3
Must open app to hand over to law enforcement.Needs wallet integration. Opening your phone to all apps for law enforcement is ridiculous in a time we need privacy. It’s insane to give anyone full access to your phone to who’s ID..Pat marajVersion: 4.15.3
Apps doesn’t workThey need to get this app fixed and tested before they launch this. What a shame to introduce this and it needs massive improvements.
I can’t wait for the Apple Wallet to add a New York Driver's License. You can’t go wrong with them..Coffee Bean 1Version: 4.15.3
Apple wallet integration?Enrolling for the New York ID was straightforward and hassle-free. However, I’m uncertain about the number of places that will accept it at this point. One suggestion for improvement would be to integrate the New York ID into the Apple Wallet for greater convenience and broader acceptance..Wf72431Version: 4.15.3
Not ready for prime time.Walked me through the activation process. Submitted my drivers license and picture for processing and never completed after 10 minutes. Closed the app and reopened and now the app will not open at all..Elvin TVersion: 4.15.3
Mobile ID?Really should include support for the Apple/Google mobile ID standard. The current system is very clunky, and will especially negatively impact business owners and others that actually need to validate IDs..JpgivVersion: 4.15.3
New app, full of problems.The app is unable to scan my Real ID NY driver’s license. It’s very poor tech. Every bank scans your checks with much better tech, adjusting your screen and capturing faster. This doesn’t..AFCgeoVersion: 4.15.3
App won’t open; support doesn’t respondApp crashes upon launch, tried WIFI, LTE, reinstalling, etc.
how does an app like this even get added to the AppStore without being tested.Ch6nceylinVersion: 4.15.3
Doesn’t workThe screen just said “Front of ID” when I’m trying to take a picture of my ID, the camera doesn’t even go on.1streviewhopeitwashelpfulVersion: 4.15.3
Leave it to NYLeave it to NY to create an app. Did we not learn from the COVID Cards? Just allow it to be entered in Apple Wallet like other states. No need to reinvent the wheel… Anything to waste taxpayers money I guess!.Anonymous315437Version: 4.15.3
I keep getting an error messageAbsolutely horrible. I keep getting an error message. Good lighting and nothing..LOLA30Version: 4.15.3
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