CONFIRMED | Sneakers & More Customer Service

CONFIRMED | Sneakers & more Positive Reviews

Glitchy Waste of timeI got exclusive access to buy some yeezy 350s V2 and when I entered the draw as soon as the push notification came through, the app glitched prompting me to re enter as if I never did enter. This happened over and over until the draw closed and I was unable to ever enter it. I wasted 30 minutes trying to enter, trying multiple cards. Just a day or two before this exclusive access, I tried to get the ash blue 350s and the draw never made progress, two hours later it was at 0%. Customer service just threw discounts on items I don’t even want and did not care. Don’t make your customers feel like they have access to things they don’t..MewyfVersion: 2.0.1

App does not workSo many problems, where to start: It’s does not save payments all the time, so some times my card or PayPal info is there other times I have to re-enter it again. I get errors saying no internet while my phone has rock solid connection (as in I can stream a movie ). If you try to purchase during one of their errors you account get locked by adidas saying it’s fraud, which then takes a week to fix. Then you have to call support which is a waste of time because they say it’s your card, which you then have to prove it’s on their side. Basically this app is junk. The odds of getting a cool shoe is next to zero..1969wasagoodyearVersion: 3.0.0

Happy but not with everythingIt’s great that we get emails when the latest drop comes out. Especially if it is a drop that isn’t promoted. But how is it that when I get that email and open it within 3 mins of the email being sent and then they are all sold out. This turns me off big time and I’m sure a lot of other people. If there is something available it should be available for everyone with enough time I don’t know if the boys have a lot to do with it. But now it makes it difficult to be happy supporting a brand or artist that u really love because of poor handling of the distribution.VhlbarberVersion: 2.1.0

Always Something New & InterestingI haven’t spent as much time on this app as I would like to, but I plan on using it more to try and catch more exclusive items or even just to earn more points. As much as I love the products and all of the amazing one off products that they give away from their sponsored athletes or products that hold deep history for the brand!! However, it’s not necessarily the easiest app to use most of the time and it can be confusing at times to find what you are looking for; or even be able to enter some of their giveaways and drawings. But I think the more I use it the better I will understand where specific products or write ups are located..Baldwin05Version: 5.48

Love confirmedI love confirmed app amazing set up. All I ask is you continue to do your thing and never become like other places where thinking hitting on a shoe is like hitting the lotto that mindset to me is crazy it’s basically sending your fan base and customer paying customer to an after market site to spend double instead of selling from you. And that is why I love adidas plus the awesome quality. Please make the shoe with lightatrike pro with a good stack and no rods or plates just a wider set up so instead of a race shoe it’s just a super comfortable shoe which I think would be number one in comfort. Thank you for the W God bless.E22OVersion: 3.9.2

App is useless. Less than 1 star in my opinion.Adidas is trying to compete with the Snkrs app, unfortunately in doing so they’ve became just like them. You guys cater more to resellers and bots. I used to love this brand because you used to cater to loyal customers but using this app has honestly made me want to not even touch anything with 3 stripes. Also might I had it takes them 4 hrs to let you know you didn’t win. At least SNKRS notified you right away. Listen ti your customers adidas, read the reviews and fix what you already know is a big problem in the hype community. You companies do this like this and then wonder why people go to New Balance and other sneaker brands..Jtmora425Version: 3.2.0

Confirmed is no buenoEverything was fine until Adidas decided to start launching their sneakers on the confirmed app, it has problems loading on release day, keeps giving error messages and the only ones getting the hyped sneakers are resellers with their bots. Adidas app always worked fine, I know many people that hit on sneakers on the adidas app, including myself, but now ever since they move their sneakers release to the confirmed app it seems that no one win any sneakers. I going to switch to more accessible sneakers like Brooks or Puma because I’m not going to pay resell value for Chinese sneakers. Goodbye Adidas!!.1PabloVersion: 2.2.1

No bots just peopleI am a novice when it comes to sneakers. I have always appreciated a good sneaker and hated the resale market. Never spent an extra dime on resale market for something I liked. It kind of defeats the purpose if you can pay to win, for me the charm of winning something at retail makes it that much more special. I have had a few “W”s on this app in the course of couple years but every time the joy on winning something was great. If you want to be part of the sneaker culture and hate spending extra on resale then this is the only way to go. Wishing you All the Best.AxeKapVersion: 3.9.2

Easy Navigation and Registration’sEasy to navigate and easy registrations. However, it’s very frustrating to see several people each release win Adult, Preschool, and infant releases and some users such as myself won’t win ONE of the sizes. Confirmed typically likes to give you all or nothing. In my case nothing. Secondly, this 3D security causes a rejection on my card often. So whenever I get Yeezy exclusive access for 30 minutes I can NEVER ONCE checkout. So maybe reevaluate the way your app operates. Nike SNKRS seems to have it figured out much better..Fiyaman37Version: 3.10.0

Worse app in sneaker historyIt’s been two years and I have yet to get a single pair of sneakers from the adidas confirmed app, I’m a level 4 buyer on the regular adidas app but yet my loyalty as a customer means nothing to adidas confirmed. The same people win over and over again I know because when confirmed doesn’t allow me to purchase for retail my next door neighbor who hits almost every confirmed raffle sells me his sneakers for resale of course but the point is even with 30k points confirmed shows me no love..Angel465Version: 3.12.0

I actually got shoes in a drop!I usually don’t get shoes in a drop, but I actually got 2 pairs, one in each color with this drop! Very exciting for a shoe collector like myself. Finally an app that works, sometimes lol, and I’m not having to pay markup for shoes I want. I understand there’s only so many pairs to go around and more people than pairs I’m guessing. So I do miss out on some drops. But happy it worked this time. Better than the SNKRS app from Nike, I’ve never gotten a drop on that stupid app. Also overrun by bots..CarbsaregoodVersion: 3.13.0

Payment Not VerifiedI’ve been an icon member for Adidas many years and I notice that few month ago; I couldn’t order anything from Confirmed App and Adidas app at all. Every time I placed an order, it says saying, “payment could not verified.” I tried using different card and it still the same. I called my cards institutions and nothing seems to be a flag in the account. So if the Adidas app developers’ see this comment; please make it works once again. It could be a bug..IceCaramel368Version: 2.6.0

Not Worth the HypeI’ve been a big Adidas person for a long time and love all the collabs they do. But one thing when i got this app , I was hoping to actually be able to purchase something or even be able to purchase a drop. & every single drop.. it’s sold out in 1 min and i’m sure i’m not the only person that deals with this. Every draw you can never get picked and it is a big turn off , you would think if you put in for 30+ drawings you think you would at least get picked 1 time.. but you DONT! Please actually let your customers PURCHASE items off this app!!.TheGamerGuy78Version: 2.6.0

Good appI hit on the first day I downloaded all the comments of people that are mad you can tell you are all mad because y’all cannot hit lol , when there’s a drop there’s obv going to be connection issues ,, hmmm bright idea idiots ?! 😁 why don’t y’all enter the drop early instead of sitting there proactively on the app so it can get over crowded? Y’all didn’t know you can enter a drop then come back when it’s finished to see if you won ??.GokurriVersion: 4.23.0

Not perfect but at least Adidas is tryingThanks to the proliferation of bots, it’s hard to win the most anticipated drops like Yeezy slides, certain celeb Forum collabs, and other highly sought after shoes. But unlike the app from that other brand that rhymes with bike, it’s way easier to score decent drops in Confirmed from time to time. All I ever “win” in that other app are boring shoes that nobody wants. Adidas also puts a stronger focus on customer relations by offering points and loyalty rewards as well. Adidas seems interested in more than simply taking my money..PhillyDude01Version: 4.9.0

YeezyI love that the confirmed app gives a fair chance for consumer to enter raffles for example for all the Yeezy drops and have the opportunity to win a release via lottery. I haven’t had the best of luck with the confirmed app since it transitioned to this. I have spent thousands of dollars on the adidas app prior to the merge and would purchase every single Yeezy drop. I’m a big Yeezy enthusiast and consumer. I hope my luck changes and I’m successful on purchasing my favorite brand of shoes. Thank you..SneakertronVersion: 4.8.0

Processing OrderI am very disappointed with confirm and the inability of them to yet grant me any participation orders. I haven’t hit on any online drawls and the minimal times I get early access I am unable to process my order with any of my bank cards and credits card and other friends of mine in the sneaker community have had the same issues. I believe the process is unfair and only rewards most that we’re grandfather in with adidas when confirm launched.Abskie1121Version: 3.4.0

Hyped raffles do not go throughSince the day adidas launched this app I haven’t been able to hit any yeezy or other kind of hyped raffles, I always get the same payment issue. I had contacted adidas support team but they could not solved this issue. They say it’s a problem with their payment third party. I have noticed a lot of people got this same issue which means our chances to get any hyped sneakers for retail is ZERO!!!.Dazc15Version: 4.5.1

Shipping on Confirm appThe confirm app is great with Yeezy drops but sometimes ( Most of the time) it will take up to a couple of weeks-a month before u get your shoes. I have bought shoes and depending on sizes ( bigger sizes) it will take twice the amount of time to receive your order. I bought myself shoes that dropped august 7th and today is august 16th and they haven’t shipped but I bought my son some last week ( a later drop and smaller size) and they are already here lol. But to end on a good note the prices are good and no overhead fees that sneaker shops charge for the same shoes..Ct$74Version: 4.27.1

Opening AppUpdated it twice recently and when I open the at it freezes at the logo.Deez1966Version: 3.7.1

Bon appBon app.Trop fun!!!Version: 5.29.0

I love the adidas confirmed appThe best app.AlonsoRLugoVersion: 5.27.0

ParfaitParfait.Henry22samVersion: 5.27.0

Thanks Adidas For Absolutely NothingFor.God come downVersion: 5.27.0

Level 4 BenefitsI have seen a big difference in the amount of ‘drops’ I have been successful entering for, since attaining level 4. I understand Adidas may be producing more pairs than before, but I have had a run of positive results since levelling up that I feel is a reward for being a loyal customer. In my opinion, it is worth persevering and getting to lvl4, hence the 5 star review..ShoenTellVersion: 5.16.0

FeedbackNice app 😉.TheoHernandez84Version: 4.27.1

ShoesVery easy to win shoes.Chupacabra2303939Version: 4.27.1

💼@ 🧃.Ksuri23Version: 4.27.1

🙌🏽💗💗💗💗.Bigman Dim Pwoblem OuVersion: 4.27.0

Ye is backSo i guess I will download this app again.DaThr0neVersion: 4.22.1

LaughableI was forced into an update. Now the app is freezing. Saying “something is wrong, try again later” just in time for YZY release.Jus_pixxVersion: 4.27.0

SuperSuper super il faut que adidas.💕MANON 💕Version: 4.22.1

Easy to get exclusive on this app.One thing I miss is yeezy drops in confirmed app. I love this app..Kc ParcenVersion: 4.22.0

ReviewBest app ever.Lucky514Version: 4.18.0

Love this AppI enjoy this a lot!!!!.04Tvvi€Version: 4.8.0

Good dropsDecent app hard to get limited drops off it though.EvanEvan420420Version: 4.8.0

Fair and great app to use to win some dope shoesI love this app it’s made getting shoes , clothing and hype gear way more easier then paying for bots !.SneakerheaxVersion: 4.8.0

Nice AppEasy to use app. Regulary updated..MigoyPogiiVersion: 4.8.0

Awesome appThis app makes me updated on every shoe release even tho Im busy working I can still sed and check whats the latest release!.PisofshitVersion: 4.8.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.8.0

CONFIRMED | Sneakers & more Negative Reviews

Horrible appThis app is really terrible and I wouldn’t waste my time. Especially if your going for something limited like Yeezys, which is pretty much all people wanna go for cuz I mean who really wears adidas? Nobody! If it’s not a Yeezy nobody really wants it, Yeezy is the only reason adidas is even relevant, but it’s pretty much impossible to get the Yeezys on their app. I’ve went for several different Yeezy releases and I’ve yet to hit on anything. The one release I went for never even told me if I hit or not, it said pending for like 6 days then just disappeared 🤦🏻‍♂️I thought the SNKRS app was bad but confirmed is even worse. Least on SNKRS I hit sometimes, I’ve never once hit anything on adidas app. You’ll enter into a draw that’s supposed to end at 2 o’clock and a week later your still pending 🤦🏻‍♂️ like I would give zero stars if I could. And apparently they like to blacklist people for leaving honest reviews, but I really don’t care if I get blacklisted, the Yeezy releases are almost over so once that happens adidas will go back to being irrelevant and I’ll be deleting the app, but to some it up, I wouldn’t waste your time or money on this app, you won’t hit on anything. Worst app I’ve ever used.Eddie1395Version: 4.27.1

Completely lacks logicI don’t see the point outside of early access (only if ICON) draws are still as useless as ever. It’s obnoxious to buy 4 separate items individually which could also mean you miss out during all of the info input. Plus you have to go back to the regular store and do those purchases separately because nothing is connected. Not only is it a waste of shipping materials it’s a carbon emissions catastrophe. Clearly it doesn’t stop the bots so it isn’t working but rather just making it more or a headache. If you want to cut StockX and the like off you need to look at who you supply like END clothing and such. They literally backdoor the items instantly. Who else can get 20 pairs on StockX before it has even released? Stores. Bots are a fraction of the issue. Bottom line a headache and globally irresponsible with climate change. Truth is window shopping on limited releases is over so when you miss it you miss it. Just the way of the world. The other negative reviews are Sneaker Heads who haven’t figured out how the others manipulated the system yet. I’m giving you real feedback to chew on..Thisnicknameistaken12463787Version: 2.9.0

Shipping LogicI love the brand, the app is okay, I’ve won about 3 releases in a 2 year time span and had about 3 early releases. My issue is the shipping. My daughter won the blue 700s on yeezy day. They never arrived! Received an email stating it was delivered that day at 12:00pm…nothing. Checked tracking, tracking stated it was delivered the day before at 12:00. RED FLAG…2 different days but 22 noon exactly? Nothing is never the exact time. We have cameras all around our home and the ring doorbell. Nothing was delivered! The FEDEX Driver stoles the shoes. For some odd reason, Adidas put the label on the outside of the box telling you what it is? Called adidas, they called FedEx and opened a claim. I already know she will never get her shoes , it was a release so they do not have anymore. I’ve read several articles where FedEx has stolen adidas packages and adidas refused to give back the money because they put it on FedEx, who also refused to give the money back! I hope my daughter does not have to go through this. At least adidas should compensate her by buying her shoes from a reseller! It’s their fault for the shipping stupidity!.PixpurfectVersion: 4.5.1

Huge Problems with this appThis app is riddled with errors. And better yet, every 5 star review I’ve seen has only terrible things to say. Whenever shoes drop, it will consistently not show them at the time they drop, if you try to reload one of two things happen, they’ll be sold out already gone, or they will continue to not populate. I understand the raffle system, I don’t expect to always win, but I would at least like the chance to enter. Many many times this happened, I started to think it was on my end, but upon a little research, I found countless other people experiencing the exact same issues. Other issues happen consistently as well, the app will not load articles it posts, it will send notifications but if you press on them it just sends you to a page that says server error, it will log you out of your account randomly, which can actually be a big problem if youre trying to sign up for drops. All in all, terrible app, there should be online access rather than just the phone app that clearly doesn’t work for a LOT of people..SpuDROw_Version: 4.5.1

Horrendous - Change name to “Denied”This app is one of the worst apps I’ve ever used. They do nothing to support real people using it trying to cop rare sneaker drops. The raffles and queues are not fair and do nothing to combat the use of bots. I have given up. I tried for over a year to use this app but have been unable to score anything. They completely changed the algorithm since separating from the original adidas app and it has ruined my experience and tried my patience. On the old app I was able to win fairly frequently. I would say maybe 15-20% of the draws I entered. On “CONFIRMED” I have entered over 50 drops with a 0% win rate. This is not a sudden change of luck. This is a change in the algorithm and it is frankly infuriating. Adidas system of verifying legitimate payment methods is broken. When you can’t even enter drops because the app architecture is broken it doesn’t make participating fun. I am so aggravated beyond words…I have never had a worse experience interacting with a system. I tried to delete the app, reload and change my address and payment info but only ran into pitfalls unwittingly created by the incompetence of the app designers. It is laughable you employ system engineers that cannot correctly build a proper app for a multi-billion company. I love adidas. I love the style and the shoes. But I cannot recommend this app. Using app is worse than being held underwater while subjected to multiple punches in the balls. Please fix this..BreulumelonVersion: 4.4.2

Always buffering then Sold OutI love the brand,the shoes and the app but its getting hard to continue this and for over 3 years I have never had the opportunity to buy 1 pair of shoes from the site???? I have 3 Sons and its very disheartening to get a notification from stockx etc. and can buy the shoes my Sons want within 5 minutes of the drop but can’t buy 1 pair over the past 3 years through the app. And I have sit and waited for hours to hop in the waiting room the Second they are available. Only for the app to spin and spin and say please don’t reload “which I don’t “ then the app says Sorry SOLD OUT???? I think My boys and I will try 1 more time with the new app and then im done with yall. Thanks for the chance to download the app and waste many hours of my life but I think at some point it is just time to let the NONSENSE GO!!! Please let Avg normal people buy your shoes and cut out the people just making profit off your products! Thanks Bill, Harrison, Tyler and Colt.5 stars from West FamVersion: 2.9.0

Terrible APP!This app is by far one of the absolute worst apps I have ever used! It seems to be a complete sham, if you are not only purchasing certain Adidas gear you have absolutely no chance at purchasing the items you want or winning any of the feature drawings for the shoes you may want. Only the same people every single time when all of the drawings on the app and the rest constantly get told they were not selected. I have entered into 13 drawings one minute after they have launched and have not won a single one but then one minute later once the drawing is over the items are posted on StockEx or goat and overpriced. It seems pointless to have this app for people to use if it does not even benefit you when you were wanting to purchase items you personally want. I would not recommend this app at all and think that it should either be removed or revamped so that everyone has a fair chance at purchasing things..Delene.MVersion: 2.11.0

Powerless customer serviceNever received my shoes. Customer service was always polite, informed me of a back log at the facility, blamed fed ex for never picking up , always promised to personally look into my purchase. (FYI Fed Ex never had the package. Only a label was printed.) Ultimately they were reading a pre scripted dialogue and were powerless to find my purchase and get it delivered. Over one month later ….. refunded with no explanation. Very disappointed. Shoes were sold out pretty fast with the Hebru Brantley collab and even though I ordered day one and received purchase confirmation and shipping confirmation immediately, never received any updates on my order. Every contact with an agent promised to resolve the issue. I initiated every contact with Adidas after the original shipping delays. I called/text chatted them again and again to see if anything had changed or been updated. I initiated all contact with costumer service. I really wanted those shoes.😭.Anpanmom7Version: 4.6.0

Disappointed!!!This app is complete trash!!! from my childhood till today I been wearing adidas and honestly is a huge disappointment as a loyal customer that for almost 2 years trying to cop a pair of Yeezy’s, I couldn’t get a single W in all this time. It is frustrating how all the hype behind these products are created to later be snatched by bots and other traps that allow third parties to extort others to obtain hi profits, and the brand does nothing about it, at the point that they seems like direct beneficiaries of it. Tired of wasting my time in this absurd way of get products I’ve decided to eliminate the app from my phone and stop consuming all kinds of products from the brand, as not to continue supporting these absurd and irrational method. I’ll go with other brands where I can be more appreciate it as a customer, and you guys outside should do the same, Bye Bye 3 stripes !!!.MoisesDymVersion: 2.12.0

UselessPlease stop selling yeezys on this site it’s completely stupid and pointless, your “algorithms” are trash. Your customer service, trash. what’s the point of receiving an exclusive invite to make a purchase if you can’t complete the purchase ? What’s the point of earning loyalty points if it gets you no advantages ? I literally watched a new member get an invite to buy shoes I’ve been wanting forever and I’m a level 4 I went to check out the shoes and it said it was sold out .What’s the point of notifications that come after most of the sizes are already gone ? I’ve had this app for almost two years now and the only shoes I’ve won are the shoes no one else wants , you’re too big and have done this too long to not have figured out a better way to sell these shoes or at least not have your systems crashing at the worst time for customers ..ES11000Version: 4.4.2

FedExThey’re delivery service is horrendous i don’t know if anyone else experiences these problems. But this will be the second time I was lucky enough to this a drop on Yeezy shoes and the SECOND TIME FedEx company stole it and confirmed/ adidas is siding with them and will not give me a refund for A Simple 90 dollar purchase. When the company makes over a 100 dollars annually. I was a devoted customer so much so I risked my package to these thieves and the was wrongfully donE AGAIN… not only that but it really shows you where adidas’s morals stand with these horrendous thieves. I know my words will not mean anything to this company but I hope others will listen to my warning. if you order form them wait out side for the package because FedEx will steal it!!! Unfortunately they have lost me as a customer. Very sick that I have lost over 300 dollars on 2 pairs of shoes that you shipping company stole..Gbreezy3321Version: 4.2.0

One of the worst experiences ive ever hadI would always join the raffles when adidas would use their old app to make them, now enforcing to use this app that can't and won't even work properly is disappointing, all sneaker heads know that the SNKRS app is bad, but SNKRS just got some competition, actually SNKRS is amazing compared to this. Raffles literally glitch out and don't even work 30 minutes before they close (you only have 30 minutes to sign up) and to make things worse not only it wont let you sign up but it will work for a little then ask you to choose select your payment method and then crash or tell you a message "Please try again later" NO I cannot try again later the raffle closes in 2 minutes! SNKRS at least would let you sign up and give you the L, but this app makes you look like a buffoon while trying to sign up. Really disappointing coming from adidas.....JRpramolVersion: 2.1.0

Should be called CULUDE not CONFIRMED.After 4 months of not landing a single Yezzy. I began to think something was suspicious when every boutique sneaker store in New England has every Yezzy that came out this year and multiple pairs at a X5 mark up. Finally when the most hideous pair in the world didn't sell out I was able to buy it. When I went to buy the pair of sneakers the website said my Apple card didn't work, so I tried all of my cards. None of them worked. I called customer service and the rude kid said it was my fault and call my bank or get a Pay Pal. So I called my bank and the person on the other end said the same thing has been happening to her as well. What are the chances right!? The only difference for her was that she was in more raffles that week because she had kids and a husband. Yet, still didn't get a single kick. I run my debt card and my credit card from the same institution while on the phone with her and she says nothing is registering. Then today 3 weeks Iater, I get an email that says sorry and I can place my order now and give them a call. So I do, I ask if they are going to honor my attempts and they say no. Really!!?? This sounds like Elizabeth Warren needs to know..Mr.EmondsVersion: 3.4.1

Work on Your TechnologyI'm not sure why this is even a problem in today's world but if you're going to have an app and put limited release items on it that are on a strict timeline for release, you need to make sure your servers can handle the traffic. Number 1 rule of technology is availability and my app crashed 4 times trying for a release you knew was coming. Have your technology ready to handle what you're doing. I have never been bothered by not getting a release, but I was not even able to participate because of "technical difficulties" with the app saying "we are experiencing high volume of traffic standby" and then the app makes me try to enter again just to keep getting the same message. By the time all was said and done they were sold out. I find that to be unacceptable for such a large company that should have a great IT staff. Do better..RealUnoPlayerVersion: 1.8.0

Im black listed for an honest reviewI love the adidas products . I’m an Icon member I collect y shoes for my self and my kids. I feel I’ve been black listed over a review I gave to adidas stating that I love there product. but that I never win any of the real rare products. For example I would win a none reflective pare of Yeezys instead of the reflective pare . Once I a while I would win something that’s was already released ( a rerelease). I’ve contacted adidas and they told me it’s an algorithm. But I don’t believe it I’ve spent over 20k with them in a period of about 2 years maybe less . And I’m treated this way not happy . O the other day I one a pair of 450 . And I got those because they are that yellow color nobody wanted . . Please fix this problem . This is the only reason. I give this rating . If not they would gat a5 * review from me.Felo125Version: 4.6.1

Nothing YetA co-worker of mine told me about this site, after hearing about it constantly I finally gave in and downloaded the app, so was telling me a the sneaker (Yeezy) drawing that they be having, I wear a size 13 so you can guess how much sneakers (especially Yeezy) cost my size. The price of the Yeezy here are a good price, I’m probably not going to find that price nowhere else. Now my co workers have won multiple times, I haven’t won anything yet, now I’m hearing all these different things that have to be done in order for u to win, like you have to use a certain had of bank card, you have to wear a small size, you have to have to make purchase first, I don’t what to believe, but I’m still going to keep the app….for awhile..Win,Win,WinVersion: 4.3.1

FavoritismI don’t know why they purposely do it. But they claim to be fair about the raffles they hold for products. This is not the case they intentionally sell the product to certain people with a following. If you are one of the unlucky few you may have a chance at the scraps left over. From a personal experience they launched a new line of shoes. I bought them less than 10 minutes after release and did not receive them. Later they contacted me by email about canceling my orders. I called to ask why? They claimed they sold out. In 10 minutes?! While on the phone they canceled my other order without permission. I would avoid the app if possible. There’s no point to having it if you can’t get new products..Bzy777Version: 4.13.2

Horrible appI downloaded this app when it first launched several years ago. I have entered nearly all drawings and have never once won anything. I have been trying to get a pair of Yeezys for retail as I do not want to pay the mark up of resellers but no luck. The ease of entering is nice but pointless when you know you’re going to take an L. I have read other reviews regarding payment information errors which I have ran into about half the time. If you think the Nike SNKRS app is bad, give this one a try and you will be disappointed as expected. I will no longer be supporting adidas and finally just decided to delete this app as it’s a waste of time. Adidas - you should figure out a better and more fair system for your raffles..KravvvVersion: 3.9.1

I don’t like itFinally win a shoe and have to wait a month to get it. I won’t do this again. Then I called to ask why I haven’t gotten any shipping info because the status has been processed for going on two weeks now. Nobody seems to know anything other than a lie. The guy told me my item was packaged and ready for shipping. I asked well if it’s packed and ready it should have a tracking # right? He says no. Then I speak with somebody else and they say the item is processing. I’m like how is that when that status changed awhile ago. Now it’s “oh it must be a glitch in the system.” After or if I ever get my order I’m deleting this app. Oh and when I asked to speak to a supervisor I was told there wasn’t one..HollyluvRobVersion: 5.11.0

Don’t use app scamI order a pair of 300 Yeezy for my birthday as a birthday gift to myself and it never came so I contact them they told me they would try Fedex twice and it would take 10days each try but if after that they still don’t no what happen they would refund my money well after 3-4 tries 2 different claim numbers and over 2-3 months they say fedex said they delivered it and it’s nothing they could do I asked to speak to a supervisor many times but never got one and on top of that they were suppose to send me a copy of their policy which states that if a package is stolen u it’s on u and they said they would and hung up on me so I don’t recommend them at all this app or the confirmed one either.Ihate uberVersion: 4.3.1

Possibly the worst app everI won a pair of beluga 350 and was asked to rate the app and give a review I gave an honest review and was told someone would reach out (no one ever reached out). I have no issue taking an loss when it’s fair but when I see people when all 3 yeezy slides or foam runners in one day while me and close friends takes losses it starts to become irritating. I can forgive all the bugs in this app but what I can’t forgive is the fact that people are taking all the products through bots with no issue . With all being said goodbye adidas confirmed app I’ll be now getting my products through a friend of mine through his bots and happily I’ll never have to see a “YOU WERE NOT SELECTED” notification again..This aint what Ye wanted.Version: 3.9.1

You’ll never get shoesThey’ll take your money, but you’ll never get the shoes. Even if you “win” a raffle you still won’t get the shoes. You will get a shipping notice that never updates. You’ll wait a week or so and then spend an hour on the phone for them to explain that they didn’t have enough. They won’t reach out to you and tell you that, you have to reach out to them. But don’t worry, you can always spend 3X the amount they cost with a reseller if you really want them. All of these companies could end reselling if they really wanted, but they don’t. So buy the hype and keep taking those L’s. But don’t believe them when they say they can’t do any better.JspyjspyVersion: 3.10.0

Scammed by ADDIDASPLEASE READ if YOU SHOP ON THE APP. Great app has its normal quirks but that’s okay. The main thing that is extremely disappointing is I ordered a shoe with a proof a receipt and the shoe has never came. I have continued to follow up at first weekly then monthly since the purchase of the shoe back in August of 2023. I have yet to receive the item or a refund as it stated my order was just processing. Each time I call and email in, I just get an updated ticket number and told I will be contacted. This has happened over 8 times with no response. I will not shop here as customer service is atrocious and I’m sure I’m not the only one being scammed by them. Unfortunate but extremely disappointed..Justo SupportVersion: 5.15.1

Issues with appLast time I used the app my purchase went through without any issues. This time around I was waiting for a drop was in the Que everything was set up and then my payment wasn’t processing not only did I miss the purchase it’s now a whole 2 hours later and the app still showing the sneakers available when they clearly are sold out. I don’t know if I’m going to continue to use this app if these issues are going to continue. I don’t even have the option to add my card to my account without making a purchase. I just purchased something from the adidas app and the save my card option wasn’t even available._xangela26Version: 3.0.1

Fix the appI entered two Yeezy drops yesterday and they worked and then last night I tried to enter one and I was kicked out of my account and it wouldn’t let me log back in so I couldn’t enter. Just now there’s another Yeezy drop and now it has be back in my account but it does not have my address saved for some reason and every time I put it in it just loads and then gives me an error and then I restart the app but then it takes away my card and does the same thing with that. Fix this because it is frustrating to not have a chance at these shoes bc the app is broken..IKxpzVersion: 4.23.0

Not worth your timeThis app not only makes it seem like you have an actual chance to buy but also took 4+ hours past the time it was supposed to just to say I didn’t get it. It’s not a random draw, if it was a random online draw everyone would be instantly notified at the time it says if you get to buy or not. It’s bogus and makes you seem like you can actually get the items when in reality if you don’t get notified right away you need you wait 5 extra hours for it to tell you no. This just adds onto the reasons why I’ll never buy adidas again, if you want something that works and it actually worth your time go to Nike..Rickace01Version: 3.4.0

Very confusing and a core flow brokenMaybe I have a high bar because I have been working and responsible for mobile apps (not competing in this segment). Tried to get in a raffle for my son. Added size and address the credit card then address again. Wait why? The seems like adidas forgot to link the flows. So the first step of getting in the raffle got lost when I was adding and confirming credit card. Also there is no support in app just a FAQ. But a multinational company living off its brand it’s pretty sub par. Enter same stuff multiple times and loosing your shopping cart is basics. Also not supporting Apple Pay in this day and age to make checkout simple is mind blowing..StoffeGVersion: 3.9.0

My honest opinionI gave confirmed 2 stars because if I have been entering all of the raffles and never get any of the Yeezy collection. I mean not a single thing. It makes you give up hope if you never win. Not even once in a while. What happened to going to a adidas store to get something. Everything is computerized and now people with bots buy everything and resale. You never get anything you actually want and I want to wear it. I think resellers should be sued. I keep trying but I doubt I will ever win the Yeezy slides. And then they want double the price after they buy them all up..Losinghope522Version: 3.13.0

Terrible AppAdidas does not reward loyalty which is what they claim to do. Same accounts hitting every release while others hit nothing; (ex. One account hitting all three slides on release day while other “icons” hit nothing.) Their algorithm is completely flawed and they only give exclusive access to shoes nobody wants. I deleted this app at icon level 4 with 37,000 points after going 0/30 and wasting an entire day on “Yeezy Day.” The only reason I was an icon was because I went for every release; only winning un-hyped pairs that resell for less than retail so nobody wanted them. Adidas Needs a complete re-haul and actually start taking care of loyal customers like they claim..Josss08Version: 2.11.0

Internal errorI have never experienced service like this, or therefore lack of. When I tried entering a draw for a shoe it kept giving me a notification instead of prompting me to enter my information. The notification was “internal error” and when I called customer service about it, on three separate occasions, they all hung up on me. Adidas needs to get it together with this site and it’s employees. To not even get the chance to participate is a complete loss for the security community. With bots and resellers all over, the draws are the only way a normal person even remotely has a shot at obtaining sneakers these days, and now that has an issue..ThelittlefellerVersion: 4.4.2

Fell Short…I’ve had numerous issues with this app. The interface alone is a disaster. The amount of times the server has had an error is truly baffling considering the company it’s supposed to represent. From multiple charges in my accounts due to processing, the insane amount of time it takes to in fact process, to the app crashing half the time. And no, not just during lottery draws for limited runs of specific shoes. I mean ALL THE TIME. Navigation is a bit shoddy as well. I understand the aesthetic they’re going for but functionality should matter just as importantly and to that end I think they missed the mark..CreeeeeeeeeeemeVersion: 4.23.0

Don’t move all your releases here if you can’t support the trafficWhy give Canada half the releases?.HisaynVersion: 4.4.2

Slimy businessYe wins.CamilusVersion: 5.10.1

Stealing Ye’s designsNo longer support you for theft from the creativity of black creators. Deleting the app..Nima-22Version: 4.7.0

Always stuck in verification codeCan receive the code but app always say error and stuck in type phone number page. Try to redownload and it still happens.Jayden566Version: 4.1.0

Stop forcing updates.I have to update my app now to view your latest post? Rest of the app works fine but just that one section needs the update. Right..Dawn310803Version: 5.25.0

The worst of it allAbsolutely horrible experience! Never will i spend another dollar.Javid HuseynovVersion: 5.20

Unable to Cancel OrdersTheir policy to cancel is within 15 mins of your order going through, yet the item doesn’t appear in your order page until way past that deadline (45 mins). Some items are final sale, but isn’t listed as such on the page. I still haven’t even received a confirmation email yet they charged my credit card. Would strongly be cautious when using this app. After looking online for a solution, this is a common occurrence..LiveloveluluVersion: 5.19

Ye said f thisYe said dont cop the Yeezys.YeloversunnyVersion: 5.17.1

Shame on uIf u don’t want to sale Yeezy to us just lock it don’t lie to us.IdifjdbmrmVersion: 5.17.0

Terrible UXI don’t know how this app passed the basic UI/UX standards. They couldn’t design a simple shopping cart or product page? Stop overcomplicating everything.Jays31Version: 5.6.0

SuicidalIve entered in about 10 draws and haven’t won a single one. please just give me my yeezy slides im begging.Mr can’t winVersion: 5.0.1

Scammers!I literally checked the app every hour to register for the 700 original colorway for few days. I checked several times today and it wasn’t available. Just opened it and it said the draw for those shoes is now closed! But it was never opened! Scammers!!!! If they not going to put out any more yeezys I am deleting the app again..LaalalavVersion: 4.27.1

WidgetFix the widget.BongoNinjaVersion: 4.27.1

Useless without YEEZYUseless without YEEZY drops. Big failure, Adidas.DeansndVersion: 4.27.1

Internal server errorsLet users update their payment information ahead of drops. I fought with the app to add a payment method for 25 minutes before giving up. Also once I finally managed to add a new card it wasn’t automatically applied as my payment method and I was then never able to because of internal server errors. If I only have one card saved why wouldn’t the app apply it automatically!! I understand there is an influx of traffic during releases that slow down the app but allowing customers to save these details ahead of time could improve usability. ALD’s experience for raffles is way better..Jjjjoooo1342Version: 4.24.1

Froze during the dropKinda a useless app if it freezes during a shoe drop….BbfsyighkVersion: 4.24.1

GlitchyTerrible app with constant glitch issues , adidas your a joke fix ur stuff.JrdjjdkksksVersion: 4.23.0

App is terribleIt signed me out 3 times right before a drop and then kept freezing. fix your app it’s terrible.Roman fisherVersion: 4.23.0

BADWorst app ever created. I can’t even log this is revolting..Sarangue5Version: 4.23.0

Worst appWon’t even let me log in.FerdyvfuxruvyofykyVersion: 4.23.0

Internal service Error on all logins.Attempted to make an account for the last 30 minutes to enter a draw for Yeezy day. Attempted every login method multiple times and was unable to access/create an account and missed the drop due to “internal service error(s)”.JaysixtysevenVersion: 4.23.0

Worst B2C app ever …How stupid is not to allow the customers to search for something? Bad bad app….RogerioalmeidaVersion: 4.15.0

Unfair drawsI never win anything. Pointless app!.Angry bird bc 88888888888Version: 4.13.1

NotificationsThis app doesn’t give me the option to enable notifications on my iPhone 14 pro max. So bizarre..Hmaeve937Version: 4.12.0

Can’t Process OrdersYour app keep taking me back to shopping cart after I hit place order. Don’t even know if the order is processed or not. Card got charged and refunded right away multiple times. Can’t even find a Support function to ask anyone..克里斯多dddVersion: 4.11.0

TerribleNever got any drops the app almost always crashed, and now they don't even have the one shoe that everybody got this app for💀.Reviewr6642624Version: 4.10.1

RiggedNever win and I know some ppl rarely DON’T win, make it actually random please, seems like they picking favourites 🤔.J29393949494Version: 4.9.0

Inaccurate TimesSells out at xx:59:56. Drops: xx:00:00, 5 seconds later. Nothing loads. I’m looking around. Stock appears: xx:02:00. *misses it because it’s misleading and making me look around*.Reggie BananasVersion: 4.9.0

👎Crashes every time I try to load on.Dude descentVersion: 4.9.0

Internal Server ErrorThe app is unfortunately is very buggy and it doesn’t work. Total failure. An app created for members to have early access and to participate in the draw, but it only give you the message “internal server error” from more than 2 days, from multiple devices. Also not support from any customer service, chat, 1-800 and store. Completely messed up and useless..MacKasabianVersion: 4.8.0

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