Genshin Impact Customer ServiceMiHoYo Limited

Genshin Impact Customer Service

Step into Teyvat, a vast world teeming with life and flowing with elemental energy.

You and your sibling arrived here from another world. Separated by an unknown god, stripped of your powers, and cast into a deep slumber, you now awake to a world very different from when you first arrived.

Thus begins your journey across Teyvat to seek answers from The Seven — the gods of each element. Along the way, prepare to explore every inch of this wondrous world, join forces with a diverse range of characters, and unravel the countless mysteries that Teyvat holds...

MASSIVE OPEN WORLD

Climb any mountain, swim across any river, and glide over the world below, taking in the jaw-dropping scenery each step of the way. And if you stop to investigate a wandering Seelie or strange mechanism, who knows what you might discover?

ELEMENTAL COMBAT SYSTEM

Harness the seven elements to unleash elemental reactions. Anemo, Electro, Hydro, Pyro, Cryo, Dendro, and Geo interact in all sorts of ways, and Vision wielders have the power to turn this to their advantage.

Will you vaporize Hydro with Pyro, electro-charge it with Electro, or freeze it with Cryo? Your mastery of the elements will give you the upper hand in battle and exploration.

BEAUTIFUL VISUALS

Feast your eyes on the world around you, with a stunning art style, real-time rendering, and finely tuned character animations delivering you a truly immersive visual experience. Lighting and weather change naturally over time, bringing every detail of Teyvat to life.

SOOTHING SOUNDTRACK

Let the beautiful sounds of Teyvat draw you in as you explore this expansive world. Performed by the London Philharmonic Orchestra, the soundtrack changes seamlessly with the time and gameplay to match the mood.

BUILD YOUR DREAM TEAM

Team up with a diverse cast of characters, each with unique personalities, stories, and abilities. Discover your favorite party combinations and level up your characters to help you vanquish even the most daunting of enemies.

JOURNEY WITH FRIENDS

Play together with friends across various platforms to trigger more elemental action, tackle tricky boss fights, and conquer challenging domains together to reap rich rewards.

As you stand atop the peaks of Jueyun Karst and take in the rolling clouds and vast terrain stretching out before you, you may wish to stay in Teyvat a little longer... But until you are reunited with your lost sibling, how can you rest? Go forth, Traveler, and begin your adventure!

SUPPORT

If you encounter any issues during the game, you can send us feedback via the in-game Customer Service Center.
Customer Service Email: [email protected]
Official Site: https://genshin.mihoyo.com/
Forums: https://forums.mihoyo.com/genshin/
Facebook: https://www.facebook.com/Genshinimpact/
Instagram: https://www.instagram.com/genshinimpact/
Twitter: https://twitter.com/GenshinImpact
YouTube: http://www.youtube.com/c/GenshinImpact
Discord: https://discord.gg/genshinimpact
Reddit: https://www.reddit.com/r/Genshin_Impact/

***COMPATIBILITY***

Requires iOS 12.0 or later

Compatible with iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPad Air (3rd generation), iPad Air (4th generation), iPad mini (5th generation), iPad Pro (12.9-inch) (2nd generation), iPad Pro (10.5-inch) (2nd generation), iPad Pro (11-inch) (3rd generation), iPad Pro (12.9-inch) (3rd generation), iPad Pro (11-inch) (4th generation), iPad Pro (12.9-inch) (4th generation), and iPad (8th generation).

Available Text Languages: Chinese (Simplified and Traditional), Japanese, Korean, English, French, German, Spanish, Portuguese (Brazil), Indonesian, Vietnamese, Russian, Thai.

Available Voiceover Languages: Chinese, Japanese, Korean, English (Voiceover and text language can be changed independently).

Genshin Impact App Comments & Reviews

Genshin Impact Positive Reviews

Very disappointingSo this game is amazing even though I have only got to partly play it, which goes directly to the reason I’m writing this review, when I first joined the game, the first problem evolved when I was signing in, the game told me there was an error and suggested that I try again, I kept trying for about 7 more minutes, but I had no improvement so I said oh well I’ll try signing in with Game Center, and luckily it worked, I was so exited because this game was recommended by my friends, and the ads were tempting, after logging in it asked me if I wanted to download the full version or not, I was confused so I chose not to download the full version, so I went straight to the game, and I was immediately obsessed, but then it asked me if I wanted to download the full version a second time, I accepted this time because it was glitchy at first, but as soon as I accepted my screen went blank and then back to the game, and apparently I didn’t have enough storage space, so I was like it’s alright I can clear some space, I deleted about 8 apps out of my 12 apps, and deleted my fotos until I have only 18 left, I also deleted messages I no longer need, I went back to the game and tried again, nope, same result so i offloaded everything to my computer, and tried the game again, but still no change, it’s very sad because I lost a lot of photos and app progress just for this app and still no change, please help me I would love to continue to play, please help me 😔😥❤️.Version: 1.6.0

Amazing game but a few problemsFirst I would like to say that this game is probably one of the best Gacha games I have ever played, I have been playing for around almost a year now so basically when the game first came out. This game has AMZING graphics never seen something so beautiful it gives me like a Anime chill vibe. When I first started this game I fell in love with it, before I go on saying anything else if you want to play this game, Enjoy it while you can because if you are a new player that has never experienced this before enjoy while you are a early game player, because as you make progress in the game and you have learned a lot of useful things you start to realize that there isn’t much to do left other than help other people out or just play with friends and do dumb and funny stuff. Now when you start pulling characters on banners that’s great, but I suggest you do not pull on the weapon banner, because there are two 5 star weapons you can het but let’s say you only want one it’s not guaranteed so it’s very risky pulling on the weapon banner. If you are a f2p player and don’t think that you will be paying any money when you start playing SAVE your’e Primogems. Primogems are the currency in the game and trust me who really want to save those until you find a character you like and fell comfortable with using. To be honest this is a overall amazing game and I can’t wait to see what Mihoyo has in store for us in the future..Version: 1.6.0

Great game !The graphics and story to this game is beautiful. I play up to five hours each day for the past maybe month and a half and there is SO much content. I do see a lot of people complaining about a few things so I felt the need to kind of clear it up. Lots say its laggy and doesn’t load well but that’s because this game is so big. It’s really a PC game so on your phone its difficult to run since the game is open world and has so many components. I went from mobile > PC and the graphics were WAAAY better and I had zero lag and way easier controls. I’ve also seen people complaining about archers and how they don't like aim mode because apparently they don't like having to hold down to aim and charge up each shot, but there is an option to lock aim mode and just tap when you want to shoot which is easier. It took me awhile to find this out so I hope it helps. Only thing I find annoying is that you have to wait for a specific day to get materials you need from a domain and that sometimes they make challenges or combat quests a little too overwhelming. I understand they are meant to be challenging but I once took at least and hour trying complete a puzzle which was a very small room with a hydro abyss mage, two large hydro slimes and a cryo and electro range hilichurl. I kept getting cornered, stunned and froze over and over and it was timed, so it was a little frustrating but I eventually got it lul..Version: 1.2.0

Super addictingI wish I found out about this game later when more stuff is released, that way I could grind for that much longer. I’m AR 37 and this game is super fun. I’ve spent an average of 5 hours or so everyday playing this game since I got it. I loved BOTW, it was one of my fave games, and this was obviously inspired by it, but other parts of Genshin make it unique in its own way. Great character personalities and designs, great story, and funny, interesting dialogue, entertaining gameplay... this is why it’s so addicting. I love Childe and Xiao they’re so cute. And I would’ve expected Paimon to be annoying, but she is actually really fun to have as my guide and her sassy attitude is amazing lol. Despite the traveler being silent, his replies are sassy and hilarious as well— to Paimon and to other characters in general. I’m glad his voice was added in the the voice over section of the game with Paimon. UGH, this game is just so good and I’m going to be sad once I run out of things to do on it since the game is so new. My only complaint is the ridiculous rates on Gacha. They’re not kidding when it says the chance to get a five star is .6 percent or whatever. At least make it 1 percent because dang... also, make artifacts and weapons a little bit more accessible as well. Otherwise, this is one of the best mobile games I’ve ever played. I’m happy for Mihoyo’s huge success in sales in this game as well! I’m so grateful for u guys and keep producing great content!! 💖💖.Version: 1.1.1

Few critics but amazing game!I love this game so much it’s fun it’s cool it’s great!!! I do have some critics though. 1. The free roam. It’s great to free roam and have choices on what to do and not be chained by what the game wants us to do. But I’ve had multiple times where I find enemies that are far too high leveled for me to fight and there’s no warning for it. I end up loosing a lot of food and it’s overall kind of annoying. I suggest a little citation in a corner of the screen with a warning of higher leveled enemies ahead! 2. The voice acting. Amazing voice actors who truest embody the characters and bring them to life one of the only games I’ll turn my ringer on just to hear the music and voices. But they don’t always match up to the words on screen. The name chosen by the played being left out is not what I’m talking about it’s that I’ve heard so many female pronouns and male pronouns being used where they shouldn’t be. For example recently I finished the Stormterror battle and was talking with Venti by the tree. In the voice acting he and Paimon used “prince” “she” and other pronouns in places where they shouldn’t be. I picked the male character so it kind of took me out of the experience hearing that and all I could think of was not the story or the visuals but the errors. Overall amazing game these are small nitpicks I have and I’ll be keeping this game on my phone for a l o n g time I’ll tell you that thank you so much for making this game!!!.Version: 1.6.0

Best game I’ve ever played but a few problemsI play genshin impact on my laptop and it’s one of the greatest games I’ve ever played. It’s super addicting and I definitely recommend it to all anime lovers and just video game lovers in general. The graphics are beautiful and and story is well put together. One of the main reasons I play it though is because of the beautifully designed outfits that the character wear (my fav outfit being Ficsl’s and sucrose’s). Each character is well made and all have awesome abilities. One thing that really supposed me is that I usually don’t enjoy games like these so it really surprised me how addicted I became in a few days (got to adventure rank 18 in around 1 week and a half). One problem I’m having at the moment is I can’t seem to load the game without it freezing or crashing on me before I can even enter the game. I think this is because I accidentally tried the game on high res because I was curious and it just kicked me out. I have tried everything and finally resorted to re installing the game. It’s taking a lot longer than last time to download and I have been waiting to play for about 3 hours. I then got an error and had to restart the download. I hope the high res thing gets Fixed or we can change in game settings out of the game because I have gone through so much trouble to fix this. Besides that and a few other problems, I definitely recommend this game. :D.Version: 1.5.0

AAA Title for freeThis game is insane. I’ve played now for a total of 42 days, according to HoyoLab. Easily hundreds of hours. I play every day for hours. This is the only game I'm currently investing time in. And let me say it is WORTH your time. A HUGE open world not pay to win and complete flexibility with how you play. I have invested around $20 total over the course of my time and it was for 1 character, Xiao. I didn't get him, however i did end up getting him with a free wish i received, go figure. But this is not like a normal GATCHA game. You get so many characters with the chance at more and more completely for free. You never have to spend money. There is no pay wall and the story lines are fantastic. I literally cant type out enough praise for this game. Its the best game i have played hands down in a very very long time. It does need some more end-game or late-game content, especially because at AR37 the story just stops. DEVS: This game is a huge accomplishment and you should all be proud. Its extremely ambitious, especially if you are planning on including zones that represent every element, however, keep with it. You guys can have THE best game of all time if you listen to your fan base and keep this momentum up! The lantern rite event was absolutely incredible! P.S. try and keep the tower defense mini game in! Its so much fun just to pass time! And it gives us a reason to keep playing after we finish our daily grind!.Version: 1.3.0

Greatest rpg combat game I’ve ever playedThe game is AMAZING. The small little details alone, such as the flames in torches and the grass on hills leaves me in utter astonishment. The different types of characters, elements, items, ingredients, artifacts, weapons, etc... just adds so much more to the game that I cant get enough! Everyone taking a star off the rating for “lag” should make sure their phone is up-to-date, has data available and checks their model. The game specifically said it the first iPhone 8 and up, so if you have a 7 or lower that’s because of your phone, not the game. I had a 7 before and it was very laggy, but that was because it wasn’t new enough to handle all of Genshin. I have a 12 mini now and it works just fine, so please don’t take off a star for that little problem of your own. It’s different if your phone fits the model limit, has data and it up-to-date on iOS updates, then that is a game problem. Other than that, it doesn’t deserve a star off. The story itself is absolutely marvelous and keeps me guessing at every new chapter of what will happen, and the co-op mode is so much fun! It pains me to see it’s rating go down for stupid, fixable reasons. Anyways, I HIGHLY recommend this game to anyone who enjoys these types of games, even those who don’t! I’m not a big fan of them, but Genshin it the exception. 10/10 would recommend, especially to anime lovers. Paimon’s japanese voice is just- 🥺🥰..Version: 1.3.0

The most successful open world gameIn my many years of trying to find games to play on the phone and ACTUALLY being satisfied and having something to play till 3 am. Genshin Impact has shown me that I waited long enough, the game asked me to write a review but I just couldn’t stop playing at the time. I have a few suggestions but the game doesn’t need major changes the updates are spontaneous but that is to come of a new game so it’s not a complaint, if you’re looking for a game that you can like and that has beautiful graphics along with fighting mechanics then this is your game. With the dungeons and monsters and many different places to visit it’s even fun just running around looking at the world, although one suggestion I have is that instead of just food to heal your party members why not add craftable health potions and such so my character doesn’t feel sick when eating so much 😂. The purity and smooth play of the game is phenomenal though, I’ve already suggested it to a dozen people and I think this game has greater potential, on the other hand I was opening this was a open world multiplayer aswell, but the story says otherwise. If you need to relax and relieve stress this is the game, but if you want to play with friends and find people to meet you better have them added or you’ll be alone like I am! All in all having a better friends system would be awesome but the game itself is phenomenal! Paimon is so Kawaii!!!!!.Version: 1.0.2

Awesome.The title of this review says it all. Let me start from the day I installed Genshin impact. It took me a long time to create an account, because it kept saying that “the password wasn’t secure”. However, after I got through that part, the exciting stuff began. The storyline was so exciting, and the characters were great. Yes, the gacha is annoying, (you have to grind 90 rolls to get a five star) but it’s still good. A little bit into the game I realized the game kept crashing (if you play on pc or maybe PS4 then you’ll probably have this problem less often, but I’m playing on mobile)it’s very annoying when it crashes of course, but I deal with it. Another thing about this game is that some challenges/quests are kinda hard (ex., you keep getting frozen when trying to defeat enemies), but I just search up guides to figure it out. Also, I heard the spiral abyss is really hard. Plus, to do good damage you need good artifacts, and those artifacts don’t always have good substats. This game is still in progress, so the entire storyline isn’t out yet. The details in this game are stunning, for example you can see the characters breath in cold areas, and the npc’s react when you bump into/ use attacks near them. the characters all have cool idle animations, plus the voice actors are great. The events in Genshin are also extremely fun, too and so far all the updates have been great. Again, the title says it all..Version: 1.6.0

A few problemsThe game is really fun I play it everyday and work hard to try and get new characters but there is one problem, I spend about a month to get 10 wishes and I get really excited and with on the banner for a new character, the problem is, I’d that every time I wish I always get the same characters, yeah it’ll improve my character but the thing is, it only gives me the beginner characters that I don’t use anymore and it makes me really sad because I’m working everyday really hard sometimes all night and it just feels impossible to even get a new character, today I tried to pull for venti but sadly got Noelle. Noelle is an amazing character but I don’t use her anymore and isn’t strong enough for my team, I just wish it was easier to get new characters instead of getting the same ones over and over again, the last time I got a new character was 2 months ago and it’s been a challenge for me to get a new character. Just 1 new character isn’t to much to ask for it really isn’t. It makes me feel like I have the worst luck in the game because of how hard I work just for nothing, I am grateful for what I get but it’s just getting out of hand for me. Please Mihoyo, make it easier for small players to get new characters. I’m still stuck with the beginner characters and I really need new characters. Yes I’m probably overreacting or making a big fuss about it but it’s not funny anymore, wanting just 1 new character isn’t to much to ask for..Version: 1.4.0

Amazing! But...So. The only problem I have with this game is the overwhelming lag that this game brings to the phone. If you guys could really fix this, I’d be very happy, cause I was Interested to see all of the amazing animations that you guys could bring to such a magnificent game as this one. Plus, it should be brought to my attention that you should get the material for wishes easier. I have been trying my hardest, but I always seem to get nothing, although I just do quests and stuff that don’t have them. (I understand that this is a very early version of the game, and your improving it.) Also, VERY. good job on the character models for this game. Honestly, this is the first ever good RPG game, making the fact that all the others were not very good, since it limits you to a lobby, not experiencing the world, and just fighting. I would also like to add, something That would improve this game a lot is if you guys had different Customizations. Like Clothes, Wing Gliders (there are 3 available so, I guess I have a wrong point there) And much more! It would seem to me so fun if there was a whole variety to this game. Also, Amazing game on the characters. I really like all of them, and I favor this game a lot. As being one of your big fans, please take these ideas into suggestion and improve the game early on! I would love to see this game being one of the most played games in the world ! ! I hope the best of luck to you guys!.Version: 1.0.2

SurprisedI’m one of those people who Judges a game by its video/screenshots/price/platform rather than description so at first, I personally thought it was some copy or ripoff of another game that costs 60$ more that will be left unnamed, but it’s much different. There are some things I would love changes too like, you don’t start with so much stuff, you can have two to three characters out as an a.i. that you can switch to when you need them for a puzzle or you want to get them out of a predicament instead of having one out at a time and hear characters that may not be there, with that edition you could have a healer and strategize rather than switching to what you need when you need it out of nowhere. Another thing is that the gameplay and story through me off from how original and fun it was for a game I was initially going to play as a time waster. I would quiet enjoy to have more skins for your characters and voiced dialogue/more story into the main character instead of a random flying thing that always seems starved. I love the mystery so if you are into that sort of thing I think that you would like it although even with fast travel, travel is quiet annoying and unfortunately, I have no ideas for that TL/DR: You should play because of story and animations if not because it’s free PS: I played this on PS4 though I tried it on iPhone, and I didn’t like the controls.Version: 1.0.2

Runs pretty good on mobile 💃I think the game is super fun and in the past few weeks I’ve already gotten to ar 31! I love the characters and story lines, the only complaints I have are about the gacha and the mobile app. The gacha system isn’t too bad compared to other but it definitely isn’t the best. To get a 5 star character you want is extremely hard if you don’t have luck. Having to spend money for more primo gems to get something good is inevitable. Every 90 wishes guarantees you a 5 star but that’s only if you’re wishing on the same banner. And that 5 star isn’t guaranteed to be a character. The free characters you get while playing the game are descent, but the characters obtained from wishes are definitely more desirable. The mobile app is great except occasionally it glitched and kicks me out of the game. The loading screen had been working fine until recently, whenever I try to play I have to wait on the white loading screen for about 2 minutes before actually being able to play. Which isn’t bad but it definitely isn’t practical. The other thing is when one of the story lines includes “animations scenes” or some bigger scenes it always glitches on my iPad. Which is such a bummer because I would love to see the beautiful scenes 🥺. My I pad is fairly new being a gen 7 so I guess there are some glitches to be expected since it’s mobile and not a pc. But overall I love this game to death and the cute characters that come along :)).Version: 1.1.0

Great Game!So at first I was going to play this on PC, yet my computer is pretty slow and this game doesn’t work very well on it, so I usually play in my phone. So far I’m at Adventure Rank 27, and I’ve had almost no problems with the game. The storyline is great and there’s almost always something to do whether it’s the main story, side quests, daily commissions, or just exploring. The one thing that’s bad about this, as I’ve seen mentioned a lot before, is the resin system. The resin is the main part of the game that helps you level faster, but it regenerates at 1 per 8 minutes with a limit of 120. This can lead to a boring hour of just wandering and waiting for the resin to regenerate. Now onto the effect it has on my device. I’ve seen others say that it heats up your device pretty quickly, but I’d say it’s only a tiny bit faster at heating your device up as other games are. Now the devise I use is an IPhone SE that I got in October 2020, so it’s fairly new and had lots of storage when I decided to download. I’m glad I had lots of storage available because this game takes up around 4GB and more of storage on your device. The 4GB was expected thought because of the amazing game graphics and quality of gameplay, which at first glance does not look like it could fit on a mobile device. I’ll continue to play the game and I can’t wait for new updates and more stories!.Version: 1.1.0

Please fix resinHello. I love this game. The community is really wholesome and I was able to make a lot of good freinds online via co op. It’s an amazing experience especially for players who are just starting but as you start getting into higher stages of the game, your chracters become over powered while the mobs get only slightly stronger. There should be a balance between mob level and player level because the game is too easy (AR 55 player here). Resin should also be fixed ASAP because 1 resin every 8 minutes is just not good. 1 resin every 2-4 minutes will make things much better. Also I love the abyss, pleaseeee add more floors and a survival mode. Also add leaderboards if possible but no need for pvp. I love the community but what I love the most about this game is the amount of waifus u can obtain and how aesthetically beautiful each one is. Each chracter (I only play 5* waifus XD) have unique abilities like keqing, Jean and my favorite so far EULA. I absolutely love and adore Eula and hope that more Chracters come out in the future like her because playstile is much much more important to me than numbers. Also having good damage multiplers is also A good bonus however aesthetics and playstile are the nicest thing about this game. Ty devs, first game that I have spent 30 bucks on from my own will and planing to spent a bit more in the future!!!! Also give us inazuma and more waifus ty!.Version: 1.5.0

Worth the hard work!!!When I first started I had no idea how to play it would be nice if before you played there where instructions but idk if there where I didn’t actually read or remember so if there word my bad!!! But I had no idea how to play so I didn’t like it at first. Eventually I figured it out and went to the statue of the seven the first one they tell us to go too I thought it was pretty interesting since then. After wards I went to mondstant (idk how to spell it sorry) and that’s my favorite part bc I thought I would be alone in the game and that I would have to make camp fires and that but At the end there was a town where u can buy stuff and relax … etc witch is great!!! Therefore came the missions and at first I did all of them and defeat every enemy I saw but when I continued playing I started to avoid the fights because I just wanted to get to the target like if it was a walk in the part but the coding in genshin made it very hard meaning that it was nearly imposible to not be attacked by enemy’s but even so I did avoid the enemy’s . But I came to realize if I fight more enemy’s I get leveled up! So that’s great I avoid but also fight sometimes. Right now currently having a hard time with the mountains it’s pretty hard to stay warm and idk how to pass the mission it’s called “lost in the snow”. - but overall I loved the game it makes me feel all sorts of emotions!!!!.Version: 1.6.0

Gorgeous and freshI’m not the type to write a review but there are so many wonderful things about this game that I’m DYING to say. First of all the art is gorgeous and clean, not just the map but the characters too. Secondly is the music. The music was performed by an entire orchestra which really helps set the mood. In a way they’re soundtrack almost rivals some of Nintendo’s tracks. No matter how beautiful the art and soundtrack it needs to have good plot and gameplay to succeed. And I can say that this game does have that. The mechanics aren’t too difficult even on mobile which says a lot. Even though mobile commonly has problems like mistapping and sometimes an annoying movement system they haven’t shown up enough to damper my opinion of it. The characters are all different with unique skills and abilities which is exciting and fun. The plot is immersive and interesting. Also the grinding system of loot and resin gives the player a reason to come back. There are a couple problems of course such as low drop rates for artifacts and characters but that’s how gatcha games are. Also since it’s open world it takes up a LOT of space and memory. Not for older phone users thats for sure. Overall I guess one complaint is that Paimon, the sidekick, can sound kinda annoying but I switched to Japanese VA and I think that helps a lot. Overall 10/10 great work Mihoyo.Version: 1.2.0

Astounding.I never usually play these kinds of games. Lately even, I’ve been playing things like Escape from Tarkov and have been fiddling around in Conan Exiles. But this game is insane. Maybe I’m crazy, but at first I thought it would be one of those overcrowded mmo’s with a poorly written story but I have been and stayed intrigued in even side quests! The music is beautiful, the way it was written so well for all the different places and events, I love the effort they put into it. Graphics are pretty good, they’re not intended to be top of the line realistic or anything so for the type of game it is, the graphics are quite beautiful. This is a game where you’re not required to pay to play (of course, it makes things easier), despite it being free. You can actually earn currency and things such as primogems just from quests and exploring, and leveling up becomes really difficult after a while but it’s obviously still possible. The game is all around easy to grasp and the characters are each unique and well made. I’ve been glued to this game for the past few weeks and that’s saying something for myself. I usually like a game for a couple days and throw it away. But this, I haven’t played a game this much since Divinity II and Ark. I really love everything that has been put into this game and can’t wait to see where it goes..Version: 1.1.0

Amazing game ever!! but one problem...Hello, so um I started playing this game for a week and a half and it’s very impressive to be honest. I love everything about it although there’s not much I can say because this game is already amazing as EVER, the animations of the characters are hella awesome but problem is when it gets to the animation part it lags and slows down the animation and the voices are still going on- and when I log in and start playing for like 5 to 10 Minutes it just restarts and I’m back in my background of my device I have this problem ever since I started Genshin Impact. I’ve played Honkai Impact as well but no problems with it. At the same time I’m also thinking if it’s just that something may be wrong with my device... I put it to 5 stars cause I love this game already even though it lags and crashes down for some reason I KNOW that you guys are improving everything about this game and that’s cool it’s just a bit frustrating because I kept going back and fourth log in and then out, I hope you guys can fix this problem sooner or later?.. but I’ll still keep playing Genshin Impact because I have already sell my soul to it lol ( I’m not good with feedbacks but hope this explains enough of my problem, I’m sure other people are having the same experience as me as well!.. ) and so thank you for reading this..Version: 1.0.2

I’m officially addictedI have been playing this game for a while. My friend who is currently ar 48 is the one who got me into the game. Funny thing is I play so much I am almost at her level. The story is AMAZING I even convinced both my dad and my stepfather to play. They may not be the best at it but the point is they play. My favorite character has to be Qiqi. She is a cute little zombie girl who runs around with her arms out. Both me and my friend have wanted her for forever. I actually got her a few weeks ago and even though she is a pure healer I can get a lot of damage out of her. Five stars can be insanely hard to get. Qiqi is a five star but the chances of getting her in particular were very low. I wasn’t wishing on the event banner which means I had a fairly high chance of getting a weapon but I had a really high pity so I kept going. The event banner is where I have gotten all my other five stars and really when I say all my other I mean my other two. I was obsessed with Venti and Xaio since I started playing and of course I saved for them so I was lucky enough to get them. I have one five star weapon witch is a bow I got before I had Venti and with my luck the only bow user I had was Amber. Now my team is Xaio, Xinyan, Venti, and Qiqi which I am actually happy with. Overall I say GET THE GAME. This amazing game deserves the support..Version: 1.5.0

The game doesn’t translate well to mobileGenshin impact is a great game. very fun to play, engaging story, and aside from being a BoW clone it has an element of uniqueness to it. Over all a great game, but just not quite there on mobile. Has a lot of lag, but on top of that doesn’t provide the must haves for mobile gaming. The game doesn’t provide an option to rearrange ur hub layout, which is super surprising Bc this is a simple service that is provided by almost all newer mobile games. The game isn’t claw sensitive, for example if ur using an archer and you do an aimed shot, the game doesn’t allow u to hold the shoot bottom with one finger and aim with another which is really annoying. It’s not always a problem but it definitely get in the way. The game also isn’t compatible with a controller which is also surprising. It’s seems like the games has an obsolete approach to mobile gaming which is weird Bc the game legit just came out. Aside from the hiccups it’s a great game, just a way better game on every other platform. Take for example Fortnite mobile, epic was able to take the experience players had on pc and console and give it to mobile players. To the point where some mobile players were able to out preform some console players. That’s was amazing on epics part. Genshin hasn’t be able to make the game comfortable to mobile players and that why I’m giving it a 3. If this was a review on p4 I’d give it a 5. Devs not to make the game a better experience on mobile.Version: 1.0.2

An absolute masterpieceIn my opinion, this game is totally amazing. The graphics, gameplay and story is all so amazing. Also all the characters are so beautifully made too. And it’s a free game! But of course there are some downsides such as it being pretty hard to get certain characters such as limited time 5 stars. i understand that this game is free so they have to make money somehow but while you do not need to pay money to move on in this game, you get incredibly tempted to but the prices are a little high at times considering you could spend 1,000 or more and not even get the character you were looking for (or the staff of homo in tectones case lol) But i feel like the good outweighs the bad, and that’s why i kept my review as a five star. Also the continuous updates are amazing and i absolutely love them! Honestly i play this game everyday and never really get bored!!! One thing i have noticed though is how similar it is to botw. The similarities between them seemed to bother some and they even went to the extent to say this game was a botw clone but i disagree. While the gameplay mechanics are quite similar the story, characters and world are so different and unique that really i could care less if the characters look the same as Link doing certain actions in botw. In all, this is a phenomenal game!! this game is so amazing i hope you try it!!.Version: 1.3.0

Hate it or Love it-Opinions out of the way I love the game, I believe it to be a very good Free to Play game. Especially as a Free to Play mobile game, *cough* PC is better. Anyways I can see why it’s off putting for some, “it’s just a breath of the wild clone”, “the gacha rates are terrible”, “it’s over hype”, and e.t.c. -Honestly if you seen Free to Play games out there they are always “copies” or just plain ripoff of other games. For instance, PUBG and Fornite, Overwatch and Paladins, and many more. People tend to side with games that they played first and hate the others. An I do see that many of the stuff from Breath of the Wild is being copied in this game. -Ok for those who complain about the gacha rates, you obviously haven’t played any gacha games or maybe you just have bad luck. Also it’s a Free to Play game made in Asia, what do you expect. If you can’t be a whale, flop! -Can’t really say much on the overhype thing, I too get that feeling with other games sometimes. All I can really say is to play it and find out, like just play “Free to Play” for like a good amount of time to see if you like it and if not then that’s ok. -In the end, in all I think that Genshin Impact is hopefully putting a higher standard on game quality for other mobile game and gacha games. Just trying to say that I’m Addicted to this game, if you got far to reading this then pats on you. 👍.Version: 1.0.2

This game is fricking awesomeFirst of all let me say I was pleasantly suprised at what this game could offer!! There is so much stuff to do and it never runs out! Now let me say I NEVER write reviews but this game blew my mind. The reason I am giving it 4 stars is because of the lack of changing clothes option you would think with all these options and customizational paths you would be able to at least change your clothes or your hair it would be so cool if you could change clothes or even your hair!! Like you could cut it or make it longer or different hairstyles things like that of course you would have to pay for the clothes and getting your hair done. I don’t think you should be able to change your hair color though since you are looking for someone that looks like you so being a whole different color of hair wouldn’t really match the description. So yeah you don’t have to come to the hair thing super quickly just start off with a clothing store in Mondstadt and I notice they mention they know you are not from around there when they see or mention your clothes so make different clothing in different stores but accustomed to the city. But start off small and just continue updating the game I think it would add a whole other aspect to the game making it even more fun than it already is! I know it would for me!! Other than that the game is fantastic!.Version: 1.2.0

Definitely a must-playAbsolutely beautiful! The scenery of the open world is breathtaking. When accompanied with brilliantly written soundtracks, the scenery is basically given life! Majestic mountains and waterfalls, lively villages are all results of careful pairing between the soundtracks and design. Even if you aren’t too keen on fighting enemies, just running along in the open world and exploring is a pleasure. The exploration portion of the game is well thought out too. There are many puzzles to solves, getting surprised with the weird locations at which they place treasure chests, and world quests with great backstories. The backstories are also well written, many providing players with reasons to look back and experience it again. I really have to give the designers of the characters a hands down, the designs are top notch. The voice actors are chosen well and the background of the characters really breathes life into them. There are many reasons to love (or hate in some cases 😂) each character. The fighting mechanisms should be relatively easy for players to get used to. I enjoyed fighting certain enemies and how certain characters really enhance or diversify my play style, although some enemies are downright scary or annoying (I’m looking at you dendro slime!). Overall, the game is truly fascinating and should be given a try!.Version: 1.3.0

It’s great but it needs more customization.This game is great overall but I think it needs a bit of customization like a character creator where you can make your own character when you go into it you need to pay 2 primo gems to make your own character and it will also ask if you want your own animations and moves witch cost 10 primo gems you can choose yes or no when you get into the character creator it will ask if you want a male, female or a small female after selecting it will ask your characters name when after you Type it in it will show step one the eyes you will be able to customize the eyelashes eye color and eye shape and eye size after that step 2 is mouth you will be able to choose from cat mouth normal mouth and squiggly mouth and lipstick step 3 is hair you will be able to choose bangs side bangs back hair and ponytails and colors step4 will be what type of character you want a cat like diona a elf or a human step5 will be to choose your skin color step6 will be for the ones who payed the primo gems for custom animations and moves if your on a pc you can upload your own animations and moves after all of that you will chose your weapon, hat, glasses, hoodie, top, skirt, socks and dress if you want you can change your character for free later on that’s all I got to say as I said overall the game is good but it needs customization thanks if you put this in the game..Version: 1.5.0

Truly Stunning Mobile GameI was on the fense about getting this game for a while until finally I decided to give it a try. I was pleasantly impressed to find out that not only were their advertisements true to the actual game (as most others simply lie), but the gameplay itself feels fully fledged. This is the sort of game you’d expect from a console, and I gotta say it’s nice to see the effort that went into this. The combat style is engaging and fun. I also love that while it sticks to the familiar mobile trend of having in-app purchases, the game itself was free and my experience has thus far not been dampened despite the fact that I have not spend a single penny on it. It has given me little need to do so, and that’s awesome. I must also note that I am playing this on a more powerful phone as I understand that others have complained about lag, and I don’t blame them, this game file is HUGE, but is you are fortunate enough to experience a lag-free gameplay, (if not something close to it) then it really is beautiful. As mentioned before, the advertisements you see about this game are true. I loved hearing the side stories of the characters, as well as their own tutorials on how to use them. Very well done. I hope they stay true to this for the times ahead. Also, Paimon is adorable and NOT food!😜 (To each their own😉).Version: 1.3.0

Some wrinkles to iron out, but otherwise decentThis game plays like a Breath of the Wild clone with completely optional gatcha elements. The fact that you can have a party of four, with each member having unique elemental skills and weapons specialties for whatever puzzles and enemies come your way. Plus the story of finding your lost twin and learning about the seven Archons is really engaging. And while the game’s PS4 counterpart lacks cross-save compatibility, it might prove useful to content creators who wish to do a Let’s Play of Genshin Impact. That said, I gave this game four stars. The reason for this isn’t because of some minor glitches that allow items to just float in midair (like what happened to me lol), but because of overheating issues on my IPhone SE Second Generation and the amount of battery life it siphons compared to some of my other apps. For mobile users such as myself, this game could definitely use a Battery Saver feature in the options menu. Could help with the battery issues, especially since once it overheats to a certain extent, the phone can lose charge... while it’s charging. Thank you for your time reading this, looking forward to more story content, and while I wouldn’t use the possible controller compatibility feature, I’m sure others would look forward to that. I hope you take this constructive criticism and implement it into future updates.Version: 1.0.2

Amazingly Written Game!I’ve been playing Genshin Impact for 3 months now, and I’m AR 46, so I’d consider myself well versed with it. It has beautiful regions to explore and interesting characters to play with! I easily spend hours on it daily, and with Inazuma coming out in a few weeks, I’m very excited to keep playing! HOWEVER, this game is quite difficult to play as a mobile player. The controls themselves are not hard to maneuver, as I’m quite used to touch screen controls. The problem with this game is that it crashes very frequently. Though I have noticed the patterns on the times that it crashes, it is very bothersome and annoying as it disrupts my playing and adds up extra time on the loading screen. I still have about 10 extra GB of storage, my WiFi works perfectly fine, and my graphics settings have been set to the lowest, but every time i try to co-op domains, the game kicks me out. It’s frustrating and kind of embarrassing when you return to their world. This may be because of my own device and not the game, however crashing seems to be a frequent problem. Despite these technical issues however, I do recommend playing this game and giving it a shot! It is without a doubt one of the best ever created with so much detail and effort to make such a lively world! Thank you, Mihoyo :)).Version: 1.6.0

One of the bestThis is one of the best games I have ever played, mobile or otherwise. The game is beautiful, the music is spectacular, the acting is decent, the game has interesting systems and mechanics, has interesting and highly customizable equipment/stats and has a great curve for learning to build and balance a party. The exploration is amazing and rewards you for paying attention to your surroundings. Sometimes the tangible rewards are lacking in uniqueness, but the feeling of solving the puzzle or finding a random boss fight is great. I hope for true boss encounters in the future and larger dungeons, but this is a game I will be coming back to for years. The whole story can be beaten with free characters and items, and a decent amount of premium currency is given for playing the game to allow you to acquire a few more characters. If you want to get into the optional content most is possible for free, but paying allows you to have more fun and a more tailored party with better synergy. Seeing my first 5-star character’s ultimate ability for the first time was amazing. It felt like I was setting the whole battlefield on fire. That said, it is a long and involved game and can feel somewhat daunting. It is mostly single player and I really wish multiplayer was in a better place, because my friends really just wanted co-op..Version: 1.0.2

A pleasant surprise to play!When I first saw the game, I thought I’d be able to customize my character in similar ways to other games I’d played (changing physical appearance, ability, etc.); yet as I played the game, I found myself still enjoying it despite not having this ability. The story, animation style, battle tactics, monsters, and characters are all lovable and delightful! It feels like being in a movie or playing one of my Xbox games. Really well done to the creators. So far, my favorite character is Lisa for both her charm and powerful lighting strikes during combat. Keep up the great work! I would like to suggest the ability to possibly change clothing on characters as well so that it feels more personalized if that’s alright. One downside I will note is having to walk everywhere and how gliding takes up physical energy. I can understand swimming and such, but gliding? Yeah right. Anyway, walking around to different locations without having something shoot at or lunge at you is a bit much. Overall, I still enjoy it despite the walking aspects. Perhaps you guys could create different elemental mounts? Like not your traditional horses and stuff. I’m talking about like birds, lions, or unique creatures like that. Again, I’m no game designer and I figure they don’t want to hear my peas and cues, but just food for thought. Still love the game and the graphics. Well done!.Version: 1.1.0

Better than Breath of the WildI know that title sounds very questionable, but this game is amazing. Firstly, it’s free to play which is really shocking because the graphics, character designs, and overall how nicely the game runs is excellent quality. For BotW I had to pay $60 and didn’t even play for more than 2 hours, but Genshin Impact is completely free! Paying for primogems is completely optional and doesn’t effect gameplay at all. Second, the storyline is very intriguing. Some may argue that once you get to high Adventure Ranks and wait for the story to be updated it can be boring, I disagree. There are plenty of commissions and quests to keep you entertained. Plus, there are domains, bosses, spiral abyss, and events! Another thing is the characters. Each character is unique, has a fantastic design, and interesting gameplay. Seeing a character in a quest has me saving primogems for their banner every time! Speaking of design, Teyvat is such a large and beautiful world. Sometimes I just walk around and take it the sights. The songs, the view, it can be an action packed liar or a tranquil mountain. In conclusion, Genshin Impact is definitely worth the download and it’s completely free, in fact it’s probably one of the best games out there and my personal favorite. Download Genshin Impact, it’s absolutely worth it..Version: 1.5.0

Controller support!The fact that this game actually looks exactly the same as its trailers is impressive already. I love the characters you can get and I actually found myself really appreciating the characters’ stories, voice lines, and little side-quest things although I know that’s not necessarily a huge thing for most players in the game, and it seems that the developers are constantly working at updates which is really nice and keeps things fresh with all the events and different ways to earn gems to roll for new characters or items. One thing I’d love to see for the game is controller support for iOS- I play on both my iPhone and iPad, and while controls on the iPhone are generally fine, I’ve experienced slight lags in dashing to dodge and whatnot on iPad, even with just pressing the buttons. I would love to more precise controls on larger devices like the iPad (or even iPhone, honestly) and since I don’t own a PC, just the option of having a bigger display without sacrificing smooth controls would make this game incredibly engaging. Hopefully that’s something the developers could consider implementing into future updates. Otherwise, the game is incredible and so engaging- you won’t regret playing! Edit: controller support came with 1.3, there is no reason to not give five stars :).Version: 1.3.0

One of the Best Mobile Games of the Year! 💖I've searched the app store for months for an open-world game with good graphics, good characters, and fun battle mechanics, and this game comes along out of nowhere and immediately checks all of those boxes! This game is gorgeous, there's so much to do, and I ended up falling in love with each and every unique character. I have to admit, though, the chance to unlock a 5-star character is a little too low for my taste, but what makes up for it is the fact that you can play through the game without paying a cent for new characters and still have a wonderful, fun-filled experience. I also wanna note that this is a very large game that needs a lot of space and battery to run at its full potential. But I think that a few gigabytes of space is definitely worth it for this amazing title. Even if there's no enemies to defeat, I still find myself immersed, just exploring and taking in the beautiful scenery. There's even extra lore in the form of books to collect and read! The amount of content given to you at the start is incredible, especially for a free-to-play game, and new stories and characters are added regularly! In times like these, this is the perfect game to unwind with, and I can't wait to see what's in store for this game in the future!.Version: 1.1.0

Maybe increase the drop rates?I really love this game but sometimes I kinda feel a little bad about some people complaining about the drop rates. I agree that this game is an amazing game for a free one. Which I think would probably make it one of the best mobile games. Although this is kinda of a complaint, this doesn’t mean I don’t like the game. You should keep in mind that a lot of games have flaws and I know people are always trying to fix them. Since there will be a lot more regions and places to explore, you would probably need better characters and equipment right? Since the game will get a whole lot harder in the future (and have a ton of more content), I feel like increasing drop rates or adding things for f2p people who don’t want to put money in the game. I’ve been playing since the release and even though I don’t always play, I’ve only gotten a 5 star character and sword. And I have only spent my primo gems on summoning which I think is saying something. I do know that 5 star characters and weapons aren’t always the best but usually, they have good base stats and abilities. I do like using 4 star characters though. Although, keep in mind that this issue will probably be resolved in the future because there will probably be more chances to get better characters and weapons and 4 stars aren’t all that bad anyways..Version: 1.2.0

Amazing.This game is really addicting, and really fun to play! The graphics are absolutely wonderful, and the character’s outfits and personalities are really great too! The amount of effort put into this game is astonishing, and in my opinion the game itself has no problem to it, except for the fact that it does take up a lot of storage, but that isn’t something that could be helped, and in my opinion it was worth it. I really love how the game is actually playable even if we don’t pay money, since in some games, we might have to pay money to unlock some things, but we don't necessarily need money in this game to get a lot of characters, since the game already gave many ways to earn primo gems! I was also looking over the 1 star ratings, and I thought that they were all ridiculous, with most of them just asking for a certain character. I do think that it would be great if MiHoyo can make some clarifications if there is a “canon” MC, since there has been a few people who think that Aether is the canon MC, while others believe that there is no canon MC. It would be great if we can actually get a response from the developers about this situation instead of people continuously debating on the canon MC. Anyway, thank you for you time reading this review, have a wonderful day/night!.Version: 1.4.0

Absolutely FantasticPeople are calling this game “anime Legend of Zelda,” which is pretty much true. It is so fantastic and honestly I’m so in love with it. The storyline, combat, graphics, everything is great! The fact that you can switch characters to fight certain elements is something that I really like, especially with the really amazing voice acting that comes with it. I haven’t been this invested in a game in a while and I’m ready to play it through and through. I haven’t found any glitches yet so far so that’s Great! One thing I will say, though, is that I really am excited for this to come out on Xbox and the Nintendo Switch. I kind of hope it could come out on Mac but Mac has been kind of complicated recently and various games have been becoming incompatible with it due to new updates. I also would love it if mounts were a thing. Even if horses can’t be programmed into the game, at least a hoverboard or something that goes equally as fast as the running speed. This game, I understand, just got released so there’s still obviously more things to do, so I can’t wait to see what more there is to come! I love everything about this game, I forgot to say how glorious the music is, too, and I’m just honestly amazed. Anyways, weeb/geek rant over. I’m just too happy with this game..Version: 1.0.2

Amazing game but…They desperately need to change the resin system. Up to about AR 45 it might not seem like a big deal but when you get to end game content it is really frustrating to have to wait over 20hrs for about 10-20min worth of game play which is often disappointing due to the RNG system. The RNG system wouldn’t be an issue if a very large amount of resin was available or a massive cut to the cost of basically everything that costs resin. I just want to play the game and have fun rolling the RNG system for artifacts but I can’t do that cause of the resin now that I’m AR 50. If they don’t fix this soon, this incredible game is going to fizzle out. Very limited game play mixed with low rewards in the end game will be this games demise. To Mihoyo who will probably never see this. This is bad business on your end. If someone can’t truly farm for an artifact or character/weapon experience, than why would they spend their money on a new character once they are AR 50 or higher? The process of acquiring the gear for a new character and leveling them and their gear up becomes a gigantic chore that takes away from the ability to increase any current character’s strength. eg: I didn’t bother rolling much for Eula and multiple other’s because I didn’t have the resources to level them up without holding back on the character’s I need to be stronger for spiral abyss..Version: 1.6.0

Pretty decent gameI have played this game since its release, and so far, I still think it’s a good game. I really love the beautiful graphics and characters! The storyline and the voice acting is great, too. I also enjoy doing the events! I love the Co-op feature; it’s more fun to play with other players. As an F2P, I can assure you that with enough patience and grinding, you will do fine. It’s a self-paced game, so you don’t have to worry about trying to catch up with other players. Alright, now that I have said the pros, here are the cons of this game: the gacha rates, how little primogems we earn, and the grinding. It’s hard to get a five-star character. I get that, but after maybe like 4-5 x10 pulls and only getting duplicate characters & weapons? It’s hard to earn primogems to begin with, and the gacha rates does not make too happy about it. Like I said, it is also hard to earn primogems since you earn little by little each day. I’m not complaining too much about the grinding, but I will just tell you that it gets harder and harder as you level your characters up. In doing so, you must have a lot of patience and time. All-in-all, this game is pretty good despite some flaws here and there. I understand that the developer needs to make money, hence the pretty low gacha rates. However, I think this game is worth playing if you overlook the low gacha rates lol..Version: 1.2.0

Great game but..This game is really fun. I’ve only gotten it recently after a friend saying it was good. It’s really impressive for a mobile game. So far the story seems really interesting. Just I have a few issues with it. I like the aspect of picking your own dialogue, however it feels like it doesn’t matter. It feels like this game is just using the illusion of choice. Since when you pick which twin you’re going to play, some spoken dialogue is as if you picked the male twin. It made me feel like I messed up the story by picking the female twin. But that’s more of an immersion issue. The controls are awful sometimes. Since it is mobile you’re using your finger and because of that it makes it so much harder to control to the point where it’s absolutely frustrating, but I do appreciate the auto lock on when you’re in combat. But sometimes even that is annoying since you have to hit an enemy for it to work. And finally it crashes. I’ll be teleporting and I’ll get booted out the game. This happens multiple times throughout my game sessions. Some of these issues I know can’t really be fixed given the nature of a game being in mobile. However for what this game is, I’d say it’s fun and worth a try if these games are your cup of tea but of course keep in mind it’s problems. Also, some of the character voices can get annoying at times..Version: 1.3.0

Better then “Breath of the Wild”At first when I saw that it was an open world game that was free, I was skeptical. Even though I heard that it wasn’t a pay to win game, I still thought that “ oh there’ll be a point where you’ll have to give em’ dat coin.” I was very cautious about downloading the full version, as I though I was being baited into buying the whole thing. I still downloaded it though... And I’m glad I did! Not only was the game graphics amazing with little lag, the characters had great designs and movement! This is seriously a great a game, it’s the only game that I’ve downloaded and kept playing. I know some people were mad about it seeming like a Breath of the Wild nock-off, but it’s not. Ya same aspects of the game are very similar to BOTW but as you continue the game it’s very clear that genshin is much different then BOTW. BOTW was my No.1 favorite game till I downloaded genshin impact. Genshin’s game has a much better story. It’s not one of those “go save the princess and the world and fall in love!” Kind of stories like BOTW is. I can go on and on about how much I love this game and why it’s better then BOTW, but to sum it up I would say that this is a 17/10 game that beats BOTW(in terms of creativity and character design) and is definitely worth the 2.6 GB of storage on whatever device you have..Version: 1.2.0

It's a Scam, But I Don't CareThis game is pretty good! Its fun to play with friends. Im not sure how the performance is on mobile because im a PC player, but it runs smoothly and it looks good. But there are some massive flaws with this game. As a F2P player, its very hard to get literally anything in this game. No, I don't want Lisa constellations I want a 5 star. Yes, thank you for the pity system, but its literally so hard to get a 5 star. It costs so much money/time that its honestly insane. Plus, the resin system is also like.. yk.. bad. Domains are super hard to get anything worthwhile from if you are below ar 45, and I yknow, need artifacts to get to ar 45. And I feel like the wish system is literally so biased (ik thats not how it works but like jfc), like, I'll see people who will draw 3 5 stars in one pull then 3 4 star characters. How is that fair? like the story but sometimes it gets a little confusing. And this game gets so boring after ar 40, I am aware that It's not fully released yet, but like, the only things that you are able to do is grind for artifacts in the same boring repetitive domain over and over again and then get nothing. So basically, this game is a scam. But do I care? Not really, this game is fun to play sometimes, I like the story, and it's really pretty. (It's fun to beat stuff up). Overall, I'd say if you have amazing luck, play this! Otherwise, do Not touch this game unless you want to suffer.Version: 1.3.0

Best game with a hint of that Zelda vibeThis is by far the greatest mobile game out there, and at first I thought it was another anime game, but upon further inspection and some gameplay I’m now addicted to it, and it’s a pretty good game to be addicted to, from the high quality art and views to the rich backgrounds that make a character who they are is just mind-blowing, because the media had never seen anything like this. While playing the game though, I realized some things. If you’ve played legend of Zelda breath of the wild, you’ll understand, but if not, just follow along. I feel this game gives a very clear legend of Zelda breath of the wild vibe to it, because they are alike in ways like a survival game and that you loot and scavenge for materials and you can face monsters around the map, and that you can CLIMB(something you don’t see in an everyday game) swim and lots of other ways to get around the island. It’s also similar in the fact that you can glide, although it is taken a lot more seriously. Now, don’t get the wrong message, legend of Zelda breath of the wild will be a part of my childhood, so the fact that it gives me that vibe makes it so much more better. I hope that mihoyo will make lots of more games like this in the future and I wait for what’s in store!.Version: 1.1.0

Almost complete perfectionFirst of all, I just want to say that this game is a true work of art! The characters have great diverse personalities, the graphics are absolutely stunning, the story line and all the other leveling and adventures and or quests are all genius. miHoYo should be very proud of the work they did on this game, because it’s amazing. However, there are two things that I don’t like. First, the download. It takes A WHILE. If u are reading these, and are thinking “my games taking a while....” it’s not just you. The game is SO content packed that it takes so long to download. Then, there’s the in game download. This may occur only in certain devices, but the second download takes a while too. IMPORTANT- if the second download keeps stopping and throwing you out, it may give you a notice that you do not have enough device storage space. That happened to me when i tried getting this on my chrome book. The final thing that bugs me a bit is the difficulty of certain things. Like, it’s SOOOOO hard to get a five star. And some quests are a bit more challenging and annoying then others.. so watch out. Anyways, even with the negativities, this addictive game is worth every minute! Again, AMAZING game! Absolute genius! Ty for reading! Have fun!.Version: 1.6.0

Breathtaking and engagingI am currently an AR (Adventure Rank) 50 player and I must say, this game is the best game I have ever involved myself in. I have been playing since 3 weeks after release and I have NEVER gotten bored. The game hooks you from the very beginning - the gorgeous graphics, interesting and unique storyline, nation’s to explore, characters to meet and collect, meeting new people in multiplayer mode, building your very own house realm, fighting exciting and diverse bosses, and so, so, much more. I myself am not a big fan of fighting and open world RPG games, so the anime art style and friend recommendations are what got me to start. I expected to quit on the first day but my, oh my, I did not. I began collecting characters and beating quests and the fighting style and diverse character choices is what hooked me in. The gacha system is fair and kind with a pity system, and I have earned 5 5* characters in my 6 months of playing. Content is updated regularly, and there is so much to do, from daily commissions, to leveling your characters, and even just scavenging around for materials. Every second of this game is an experience to remember. I, myself, will continue to support Genshin Impact and I will not be quitting anytime soon. I can’t WAIT to see what Mihoyo has in store for us..Version: 1.5.0

Good game but. . .Tl:dr Beautiful game but sucky leveling system and impossible special items. So I downloaded this game because I’d heard and seen so many good things about it. The graphics, open world and storyline are absolutely stunning. But the storyline came at a huge time expense. Complete the first chapter by level 3? Can’t proceed in the story till level 5. Finished chapter 2 by level 8? Sorry can’t continue till level 11. And believe me when I say the leveling system is slower than cold molasses. It took me literally 3 weeks of clearing daily quests and side quests before I could finish chapter 2. And another 4 weeks before I could finish chapter 3. Then there’s the issue of the character and weapon enhancing system. After a certain point weapons and characters need special items in order to continue advancing in power. Well let me tell you after searching and unlocking the current entire map (at the time anyway) and trading with people and crafting and going to the in game shops that exchanged special items for the items you needed I could not get my characters/weapons to progress any further to the point where I kept dying every 2 seconds. If you’re willing to put these things aside for the story and graphics then be my guest. But most people don’t have the patience to sit there and grind out something and get nowhere. That’s why I gave this a 3 star..Version: 1.3.0

Best Open World gameI’ve played a lot of games, and often get bored easily. but mihoyo has done it again. Honkai is a great game, but it can’t compare the the open world, free playing style of genshin. i play mobile and console and both are fantastic and besides a few harmless( and hilarious) glitches the game and its graphics are incredible. i’ve been playing for about three months plus now, and i’ve logged in every spare moment. I love finding the Geoculus/Anemoculus and i often find myself exploring rather than doing quests! The story itself is no slouch. I adore the way each character fits into the story somehow and manages to add to the plot of the main story. Plus the excitement of new characters/reruns every two weeks keeps you hooked! Leveling is hard when you’re a new player, but once you get to level 18-20 and you’re familiar with mechanics and artifacts—you can’t help but fly through the levels. Besides the fear of being too under leveled in your own world, the f2p (free to play) choice and co op are so enticing that a friend of mine convinced our whole friend group to join! if you’re even considering downloading this game, you should try it out asap. you won’t regret it! (unless you fall into the hands of the gacha system;;; i’m no longer f2p😪).Version: 1.3.0

A beautiful game with great potential... BUTLet’s get this out of the way: Genshin Impact is a beautifully crafted game with obvious love and passion behind it. The stories of the characters are compelling, the soundtrack is phenomal and ethereal, and the combat is satisying and challenging at the same time. I have played this game since launch and followed its progress since beta. I will not deny that this game is great. HOWEVER. I cannot help but worry about the direction this game is going. There seems to be more interest in putting more banners out and releasing more new characters and weapons than developing the amazing the story that got experienced gacha players like me amazed in the first place. This current event, the Lantern Rite, was so hyped up and I was finally ready for more interaction with the characters and the scenery of Liyue. Instead, we got missions with NPCs and barely any interaction with the characters of Liyue. Mihoyo, this game and the combat is fun, however if there is no more content for people to enjoy then eventually they’ll leave. We need replayable enjoyable content that isn’t spiral abyss, is FTP friendly, and engages the already existing characters. I really want to see this game succeed more and push the boundaries of gacha, but it will not happen if there is hardly any focus on story and character development in a game which thrived on that at launch..Version: 1.3.0

At A Loss For Words ...I’ve played for about 2 hours now and I’m ready to write a review. I’ve played many open world games in the past, and many have had their ups and downs. Then Genshin Impact came. Patiently day after day I would wait eagerly for the game to launch after seeing it appear on the App Store. While the download did take a little while in the beginning, the wait was more than worth it. The game is just absolutely beautiful, from the environment to the designs of the characters them selves. The game brings you in to another world full of color and adventure. The music is soothing to the ears as I walk the lands of Teyvat moving from quest to quest or finding a monster to beat. The game is smooth when it comes to combat controls and the layout of everything in general is very appealing, not like other games full to the brim with buttons and menus. This game reminds me of The Legend Of Zelda : Breath Of The Wild. (For those who have played it would see what I mean haha). The only con I can see with this game is that my phone overheats a bit. Overall I can’t wait to see what you guys have in store for us players. If you’re still reading this quit right now and get this game. You will not be disappointed. This will be quite the adventure to behold..Version: 1.0.1

Demo doesn’t workI know the game officially release on the 28th but it says there’s a demo and it doesn’t work. But I saw the game on pc and it looks wonderful so 5 stars!.Version: 1.0.1

Great mobile gameI feel bad for everyone who isn’t able to run this gem, but pc is always an option. I just hope that it isn’t one of those games that start off good but as more updates come along it becomes diluted with heavy paywalls and such. Otherwise, keep doing what you’re doing!.Version: 1.0.2

WHAT THE HELL IS THIS GAME???I downloaded this game and didn’t know what to expect, but after paying it, I WAS SHOOK with the graphics of this game. Is this truly a mobile game? The visuals had me going crazy, it looked so good for a mobile game. The voice acting, the gameplay, everything about it is wonderful. You must try this game!.Version: 1.0.2

Smooth running+great design overallDefinitely one of the best free roam games around to play for free. Not pay to win either, all the premium currency is available to get by grinding. 10/10 worth the download, but most likely won’t run too well on older phone/ IPad models.Version: 1.0.2

Review from Beta Player+ Great Graphics + Great Combat & Mechanics + Huge Open World + Long Full Voice Acted Story & Cutscenes + Game will expanded & updated. + Hundreds of hours of exploring. + Can beat the entire game with the free characters. - Gacha Rates are low - Mihoyo is being pretty stingy with Currency Overall: The game is pretty F2P Friendly, and I recommend playing through. Unfortunately if your going F2P your probably gonna be limited on characters..Version: 1.0.1

GreatI don’t know what the other people are talking about, because I can open up the app just fine, and this is a really great game.Version: 1.0.1

VERY HARD TO GET CHARACTERSPlease read this before spending any money on this game!! This game is very very fun and completely able to do free to play. However things slow down exceptionally after adventurer rank 30. The world, the characters, and everything in it like the quests are all amazing and interactive. However the only thing wrong with this game, is that it’s VERY VERY EXPENSIVE to even do a single summon on a banner!! I am a complete free to play player and because of that, I’m completely incapable of getting any characters that I want. Even people who spend hundreds of dollars can simply get very unlucky and not get anyone either, and it feels like a huge waste of money. It’s very unfortunate that such a good game that I absolutely love makes you spend SOOO much money to get anyone at all. So just be warned before spending money that you likely won’t get anything, the rates are horribly low. For a 5 star, it’s about 0.6% if I recall. The rates NEED to be improved because a f2p player like myself and a large portion of the community can’t get anyone..Version: 1.3.0

AmazingDownloaded this game on the new iPad Pro and mini 5 it works great. Can’t wait for the iPhone 12 max to come out and play this on it too..Version: 1.0.2

Best RPG game I ever played on my smartphoneI can’t explain how good this game is. It is better than the Zelda I played on switch. Just to let you know this game need high end smartphone because it is huge like 8gb. I bet you will get addicted after playing it..Version: 1.0.2

So well doneI’m loving this game so much so far. It does crash often on my iPhone 8, but the game is good enough for me to look past that..Version: 1.0.2

Awesome stuff!Im stoked to play this game! I’m already aware of what to expect! Less than a day from now and we get Genshin and all its glory!.Version: 1.0.1

Best game ever!This is actually the first (and probably last) time I write a review and it's because this game is simply outrageous and should downright be made illegal: How can you make a PC level game be playable on mobile?! Making this type of good graphics for a phone game is prohibited by every PC gamer community!!! This only has a 4.5 star rating?! How?!?! This is the best app (not game, APP) I have ever installed. Ever. WAIT, THERE'S AN ACTUAL STORY TO THIS GAME AND IT'S NOT JUST KILLING MONSTERS?!?!?!?! WAIT THERE ARE MULTIPLE STORIES IN HERE THAT YOU CAN READ THROUGH THE BOOKS AND READING IS LITERALLY JUST WATCHING A 5K HD VIDEO?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?! It's... free? Free?! FREE?!?!?!?!?!?! Ok right now I am just disappointed by the gaming community... 4.5 stars... guys... you disappoint me....Version: 1.3.0

Absolutely AmazingNever in my history of gaming have I been into this type of game but I have it a chance and have no regrets. I stick primarily to mobile games due my phone being all I have to run games on reliably and I mainly play FPS games but this game with it’s captivating storyline, incredible graphical detail, cross-platform play, and play-to-win style have become one of my favorite games. The potential that this game has is unprecedented and I can’t wait to see what is in store. As far as drawbacks go this game has very few. My only complaint would be the resin system in that it is used up quickly and recharges over a long period of time. Now that being said the system seems to be in place to limit the chances of people getting too much to soon which is fair since there is little RNG based aspects other than wishes. But even in wishes with terrible RNG a player has a guarantee of good character drops within a certain number of wishes, therefore, removing the pay-to-win aspect. Keep up the great work and all the best to everyone!.Version: 1.2.0

Genuinely fantasticI honestly don’t know how this is free to play. The gacha system will cost you a lot of money if you choose to use it — but the game experience is still fantastic without it. The game has put so much effort put into it, the story, graphics and overall experience of the game is amazing and it’s definitely worth a try..Version: 1.2.0

Character skinsPlease put the women characters in skins like Kazuha's! The girls are always in dresses, shorts, or fishnet stockings. It would be nice to have a new skin-like-suit on them..Version: 1.5.0

My thoughts so far...I love it. I’ve been looking for a game that’s worth playing on a mobile device (specifically my iPad Pro) and this blew my expectations out of the water. Gameplay is engaging, graphics are charming, and it truly does feel like a pc/console experience on a mobile device. On top of all of this, the storyline and quests seem genuinely thought out and not something that was just thrown together. By far one of the best gaming experiences I’ve ever had a mobile device. My one, and ONLY, critique is that I wish it had controller or keyboard/mouse support. However, the game is still quite new, and I wouldn’t be surprised if this was added later on. Excellent work.Version: 1.1.1

B e a u t yIts great, definitely would recommend if you want a game for anime or smth idk but i love this and the characters are really pretty.Version: 1.1.1

Good Job!I’ve been playing the game for a while now and in my opinion, it’s been really fun and enjoyable! The story and characters are really fun and interesting. The graphics are really nice and well made too! I hope that things will get even better from here. Great job so far guys!.Version: 1.1.1

Un vraiment bon jeux ❤️👍J’adore ce jeux il est maintenant dans les tops 1 de mes jeux. Son graphique magnifique et la manière de jouer l’est aussi. C’est bien évidemment que les jeux ressemble à Zelda botw (breath of the wild) mais si comme moi vous avez fini Le jeux et que vous adorer ce type de game (libre) ce jeux est vraiment parfait 👌. Je le recommande !.Version: 1.1.1

Never gets boringLots of content within each new update.Version: 1.1.1

There’s only black around me, and I can only see a small bit of the ground.But I’m using a non-compatible device, and the game looks great, so take my 4-Star!.Version: 1.0.2

Help me pleaseHi Devs Or creators whenever i open my game its an all white screen is it because of my iphone 7+ not being good enough or something else Thanks.Version: 1.0.1

👌🏼This game is absolutely amazing, no doubts about it! ALSO THANK YOU MIHOYO FOR GIVING ME MY FIRST FIVE STAR.... THE BELOEVED KAZUHA 😍.Version: 1.6.0

My storage doe 👺I love the game and the graphics are 👌 but bro- my storage is dead. 😩✌️.Version: 1.6.0

Its A Great GameWhy do we get a CAKE that we cannot eat for our birthdays I alteast want to eat it.Version: 1.6.0

HeyGiving y'all a five star review so i can get a five stars character love y'all mwuahh<33.Version: 1.6.0

Kazuha <3Give me kazuha plz.Version: 1.6.0

So coolIt’s really fun and addicting😁.Version: 1.5.0

Not the game but the App StoreI love genshin it has amazing graphics and music. But I don’t suggest making an account using Game Center because my account got randomly unbound and lost. The support for account recovery is minimum as well as it took 20 days. I have to change this to a 4 star rating because after 20 days of waiting for a account recovery there was finally a result.Version: 1.5.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.6.0


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