Genshin Impact Customer ServiceMiHoYo Limited

Genshin Impact Customer Service

Step into Teyvat, a vast world teeming with life and flowing with elemental energy.

You and your sibling arrived here from another world. Separated by an unknown god, stripped of your powers, and cast into a deep slumber, you now awake to a world very different from when you first arrived.

Thus begins your journey across Teyvat to seek answers from The Seven — the gods of each element. Along the way, prepare to explore every inch of this wondrous world, join forces with a diverse range of characters, and unravel the countless mysteries that Teyvat holds...

MASSIVE OPEN WORLD

Climb any mountain, swim across any river, and glide over the world below, taking in the jaw-dropping scenery each step of the way. And if you stop to investigate a wandering Seelie or strange mechanism, who knows what you might discover?

ELEMENTAL COMBAT SYSTEM

Harness the seven elements to unleash elemental reactions. Anemo, Electro, Hydro, Pyro, Cryo, Dendro, and Geo interact in all sorts of ways, and Vision wielders have the power to turn this to their advantage.

Will you vaporize Hydro with Pyro, electro-charge it with Electro, or freeze it with Cryo? Your mastery of the elements will give you the upper hand in battle and exploration.

BEAUTIFUL VISUALS

Feast your eyes on the world around you, with a stunning art style, real-time rendering, and finely tuned character animations delivering you a truly immersive visual experience. Lighting and weather change naturally over time, bringing every detail of Teyvat to life.

SOOTHING SOUNDTRACK

Let the beautiful sounds of Teyvat draw you in as you explore this expansive world. Performed by the London Philharmonic Orchestra, the soundtrack changes seamlessly with the time and gameplay to match the mood.

BUILD YOUR DREAM TEAM

Team up with a diverse cast of characters, each with unique personalities, stories, and abilities. Discover your favorite party combinations and level up your characters to help you vanquish even the most daunting of enemies.

JOURNEY WITH FRIENDS

Play together with friends across various platforms to trigger more elemental action, tackle tricky boss fights, and conquer challenging domains together to reap rich rewards.

As you stand atop the peaks of Jueyun Karst and take in the rolling clouds and vast terrain stretching out before you, you may wish to stay in Teyvat a little longer... But until you are reunited with your lost sibling, how can you rest? Go forth, Traveler, and begin your adventure!

SUPPORT

If you encounter any issues during the game, you can send us feedback via the in-game Customer Service Center.
Customer Service Email: [email protected]
Official Site: https://genshin.mihoyo.com/
Forums: https://forums.mihoyo.com/genshin/
Facebook: https://www.facebook.com/Genshinimpact/
Instagram: https://www.instagram.com/genshinimpact/
Twitter: https://twitter.com/GenshinImpact
YouTube: http://www.youtube.com/c/GenshinImpact
Discord: https://discord.gg/genshinimpact
Reddit: https://www.reddit.com/r/Genshin_Impact/

***COMPATIBILITY***

Requires iOS 9.0 or later

Compatible with iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPad Air (3rd generation), iPad Air (4th generation), iPad mini (5th generation), iPad Pro (12.9-inch) (2nd generation), iPad Pro (10.5-inch) (2nd generation), iPad Pro (11-inch) (3rd generation), iPad Pro (12.9-inch) (3rd generation), iPad Pro (11-inch) (4th generation), iPad Pro (12.9-inch) (4th generation), and iPad (8th generation).

Available Text Languages: Chinese (Simplified and Traditional), Japanese, Korean, English, French, German, Spanish, Portuguese (Brazil), Indonesian, Vietnamese, Russian, Thai.

Available Voiceover Languages: Chinese, Japanese, Korean, English (Voiceover and text language can be changed independently).

Genshin Impact App Comments & Reviews

Genshin Impact Positive Reviews

Great game !The graphics and story to this game is beautiful. I play up to five hours each day for the past maybe month and a half and there is SO much content. I do see a lot of people complaining about a few things so I felt the need to kind of clear it up. Lots say its laggy and doesn’t load well but that’s because this game is so big. It’s really a PC game so on your phone its difficult to run since the game is open world and has so many components. I went from mobile > PC and the graphics were WAAAY better and I had zero lag and way easier controls. I’ve also seen people complaining about archers and how they don't like aim mode because apparently they don't like having to hold down to aim and charge up each shot, but there is an option to lock aim mode and just tap when you want to shoot which is easier. It took me awhile to find this out so I hope it helps. Only thing I find annoying is that you have to wait for a specific day to get materials you need from a domain and that sometimes they make challenges or combat quests a little too overwhelming. I understand they are meant to be challenging but I once took at least and hour trying complete a puzzle which was a very small room with a hydro abyss mage, two large hydro slimes and a cryo and electro range hilichurl. I kept getting cornered, stunned and froze over and over and it was timed, so it was a little frustrating but I eventually got it lul..Version: 1.2.0

Super addictingI wish I found out about this game later when more stuff is released, that way I could grind for that much longer. I’m AR 37 and this game is super fun. I’ve spent an average of 5 hours or so everyday playing this game since I got it. I loved BOTW, it was one of my fave games, and this was obviously inspired by it, but other parts of Genshin make it unique in its own way. Great character personalities and designs, great story, and funny, interesting dialogue, entertaining gameplay... this is why it’s so addicting. I love Childe and Xiao they’re so cute. And I would’ve expected Paimon to be annoying, but she is actually really fun to have as my guide and her sassy attitude is amazing lol. Despite the traveler being silent, his replies are sassy and hilarious as well— to Paimon and to other characters in general. I’m glad his voice was added in the the voice over section of the game with Paimon. UGH, this game is just so good and I’m going to be sad once I run out of things to do on it since the game is so new. My only complaint is the ridiculous rates on Gacha. They’re not kidding when it says the chance to get a five star is .6 percent or whatever. At least make it 1 percent because dang... also, make artifacts and weapons a little bit more accessible as well. Otherwise, this is one of the best mobile games I’ve ever played. I’m happy for Mihoyo’s huge success in sales in this game as well! I’m so grateful for u guys and keep producing great content!! 💖💖.Version: 1.1.1

AAA Title for freeThis game is insane. I’ve played now for a total of 42 days, according to HoyoLab. Easily hundreds of hours. I play every day for hours. This is the only game I'm currently investing time in. And let me say it is WORTH your time. A HUGE open world not pay to win and complete flexibility with how you play. I have invested around $20 total over the course of my time and it was for 1 character, Xiao. I didn't get him, however i did end up getting him with a free wish i received, go figure. But this is not like a normal GATCHA game. You get so many characters with the chance at more and more completely for free. You never have to spend money. There is no pay wall and the story lines are fantastic. I literally cant type out enough praise for this game. Its the best game i have played hands down in a very very long time. It does need some more end-game or late-game content, especially because at AR37 the story just stops. DEVS: This game is a huge accomplishment and you should all be proud. Its extremely ambitious, especially if you are planning on including zones that represent every element, however, keep with it. You guys can have THE best game of all time if you listen to your fan base and keep this momentum up! The lantern rite event was absolutely incredible! P.S. try and keep the tower defense mini game in! Its so much fun just to pass time! And it gives us a reason to keep playing after we finish our daily grind!.Version: 1.3.0

Greatest rpg combat game I’ve ever playedThe game is AMAZING. The small little details alone, such as the flames in torches and the grass on hills leaves me in utter astonishment. The different types of characters, elements, items, ingredients, artifacts, weapons, etc... just adds so much more to the game that I cant get enough! Everyone taking a star off the rating for “lag” should make sure their phone is up-to-date, has data available and checks their model. The game specifically said it the first iPhone 8 and up, so if you have a 7 or lower that’s because of your phone, not the game. I had a 7 before and it was very laggy, but that was because it wasn’t new enough to handle all of Genshin. I have a 12 mini now and it works just fine, so please don’t take off a star for that little problem of your own. It’s different if your phone fits the model limit, has data and it up-to-date on iOS updates, then that is a game problem. Other than that, it doesn’t deserve a star off. The story itself is absolutely marvelous and keeps me guessing at every new chapter of what will happen, and the co-op mode is so much fun! It pains me to see it’s rating go down for stupid, fixable reasons. Anyways, I HIGHLY recommend this game to anyone who enjoys these types of games, even those who don’t! I’m not a big fan of them, but Genshin it the exception. 10/10 would recommend, especially to anime lovers. Paimon’s japanese voice is just- 🥺🥰..Version: 1.3.0

The most successful open world gameIn my many years of trying to find games to play on the phone and ACTUALLY being satisfied and having something to play till 3 am. Genshin Impact has shown me that I waited long enough, the game asked me to write a review but I just couldn’t stop playing at the time. I have a few suggestions but the game doesn’t need major changes the updates are spontaneous but that is to come of a new game so it’s not a complaint, if you’re looking for a game that you can like and that has beautiful graphics along with fighting mechanics then this is your game. With the dungeons and monsters and many different places to visit it’s even fun just running around looking at the world, although one suggestion I have is that instead of just food to heal your party members why not add craftable health potions and such so my character doesn’t feel sick when eating so much 😂. The purity and smooth play of the game is phenomenal though, I’ve already suggested it to a dozen people and I think this game has greater potential, on the other hand I was opening this was a open world multiplayer aswell, but the story says otherwise. If you need to relax and relieve stress this is the game, but if you want to play with friends and find people to meet you better have them added or you’ll be alone like I am! All in all having a better friends system would be awesome but the game itself is phenomenal! Paimon is so Kawaii!!!!!.Version: 1.0.2

Amazing! But...So. The only problem I have with this game is the overwhelming lag that this game brings to the phone. If you guys could really fix this, I’d be very happy, cause I was Interested to see all of the amazing animations that you guys could bring to such a magnificent game as this one. Plus, it should be brought to my attention that you should get the material for wishes easier. I have been trying my hardest, but I always seem to get nothing, although I just do quests and stuff that don’t have them. (I understand that this is a very early version of the game, and your improving it.) Also, VERY. good job on the character models for this game. Honestly, this is the first ever good RPG game, making the fact that all the others were not very good, since it limits you to a lobby, not experiencing the world, and just fighting. I would also like to add, something That would improve this game a lot is if you guys had different Customizations. Like Clothes, Wing Gliders (there are 3 available so, I guess I have a wrong point there) And much more! It would seem to me so fun if there was a whole variety to this game. Also, Amazing game on the characters. I really like all of them, and I favor this game a lot. As being one of your big fans, please take these ideas into suggestion and improve the game early on! I would love to see this game being one of the most played games in the world ! ! I hope the best of luck to you guys!.Version: 1.0.2

A simple message for unsatisfied peopleLook, I know that your frustrated with not getting the five-star characters you wanted and that the drop rates are so low. I understand where you’re coming from, but I must say that miHoYo is not a greedy company like many of you say. Maybe you should think about wishes like money, you have to save up and work hard to get what you want. Some developers and teams make these games for a living, for a profit. This is their job, and probably their ever burning passion as well. I also understand the resin and lagging problems, resin takes time to replenish and sometime your phone can’t keep up with this game since its so big. But think about it, why does resin take time to replenish? In my eyes, it’s because they want you to have a break, peel your eyes away from the screen and do something else that won’t strain your eyes too much. The lag just comes from your own phone not being updated or able to keep up with this game since it is open-world, co-op, and quite large. I don’t mean to speak for miHoYo, or to insult the people who don’t like the game. I’m just here to give people who were unsatisfied, another look and point of view at the game. Personally, I couldn’t love the game more and wish for it to continue. That’s all I had to say. Remember, before you write, think about it from all sides. You might be hurting someone..Version: 1.4.0

Runs pretty good on mobile 💃I think the game is super fun and in the past few weeks I’ve already gotten to ar 31! I love the characters and story lines, the only complaints I have are about the gacha and the mobile app. The gacha system isn’t too bad compared to other but it definitely isn’t the best. To get a 5 star character you want is extremely hard if you don’t have luck. Having to spend money for more primo gems to get something good is inevitable. Every 90 wishes guarantees you a 5 star but that’s only if you’re wishing on the same banner. And that 5 star isn’t guaranteed to be a character. The free characters you get while playing the game are descent, but the characters obtained from wishes are definitely more desirable. The mobile app is great except occasionally it glitched and kicks me out of the game. The loading screen had been working fine until recently, whenever I try to play I have to wait on the white loading screen for about 2 minutes before actually being able to play. Which isn’t bad but it definitely isn’t practical. The other thing is when one of the story lines includes “animations scenes” or some bigger scenes it always glitches on my iPad. Which is such a bummer because I would love to see the beautiful scenes 🥺. My I pad is fairly new being a gen 7 so I guess there are some glitches to be expected since it’s mobile and not a pc. But overall I love this game to death and the cute characters that come along :)).Version: 1.1.0

A few problemsThe game is really fun I play it everyday and work hard to try and get new characters but there is one problem, I spend about a month to get 10 wishes and I get really excited and with on the banner for a new character, the problem is, I’d that every time I wish I always get the same characters, yeah it’ll improve my character but the thing is, it only gives me the beginner characters that I don’t use anymore and it makes me really sad because I’m working everyday really hard sometimes all night and it just feels impossible to even get a new character, today I tried to pull for venti but sadly got Noelle. Noelle is an amazing character but I don’t use her anymore and isn’t strong enough for my team, I just wish it was easier to get new characters instead of getting the same ones over and over again, the last time I got a new character was 2 months ago and it’s been a challenge for me to get a new character. Just 1 new character isn’t to much to ask for it really isn’t. It makes me feel like I have the worst luck in the game because of how hard I work just for nothing, I am grateful for what I get but it’s just getting out of hand for me. Please Mihoyo, make it easier for small players to get new characters. I’m still stuck with the beginner characters and I really need new characters. Yes I’m probably overreacting or making a big fuss about it but it’s not funny anymore, wanting just 1 new character isn’t to much to ask for..Version: 1.4.0

SurprisedI’m one of those people who Judges a game by its video/screenshots/price/platform rather than description so at first, I personally thought it was some copy or ripoff of another game that costs 60$ more that will be left unnamed, but it’s much different. There are some things I would love changes too like, you don’t start with so much stuff, you can have two to three characters out as an a.i. that you can switch to when you need them for a puzzle or you want to get them out of a predicament instead of having one out at a time and hear characters that may not be there, with that edition you could have a healer and strategize rather than switching to what you need when you need it out of nowhere. Another thing is that the gameplay and story through me off from how original and fun it was for a game I was initially going to play as a time waster. I would quiet enjoy to have more skins for your characters and voiced dialogue/more story into the main character instead of a random flying thing that always seems starved. I love the mystery so if you are into that sort of thing I think that you would like it although even with fast travel, travel is quiet annoying and unfortunately, I have no ideas for that TL/DR: You should play because of story and animations if not because it’s free PS: I played this on PS4 though I tried it on iPhone, and I didn’t like the controls.Version: 1.0.2

Great Game!So at first I was going to play this on PC, yet my computer is pretty slow and this game doesn’t work very well on it, so I usually play in my phone. So far I’m at Adventure Rank 27, and I’ve had almost no problems with the game. The storyline is great and there’s almost always something to do whether it’s the main story, side quests, daily commissions, or just exploring. The one thing that’s bad about this, as I’ve seen mentioned a lot before, is the resin system. The resin is the main part of the game that helps you level faster, but it regenerates at 1 per 8 minutes with a limit of 120. This can lead to a boring hour of just wandering and waiting for the resin to regenerate. Now onto the effect it has on my device. I’ve seen others say that it heats up your device pretty quickly, but I’d say it’s only a tiny bit faster at heating your device up as other games are. Now the devise I use is an IPhone SE that I got in October 2020, so it’s fairly new and had lots of storage when I decided to download. I’m glad I had lots of storage available because this game takes up around 4GB and more of storage on your device. The 4GB was expected thought because of the amazing game graphics and quality of gameplay, which at first glance does not look like it could fit on a mobile device. I’ll continue to play the game and I can’t wait for new updates and more stories!.Version: 1.1.0

Gorgeous and freshI’m not the type to write a review but there are so many wonderful things about this game that I’m DYING to say. First of all the art is gorgeous and clean, not just the map but the characters too. Secondly is the music. The music was performed by an entire orchestra which really helps set the mood. In a way they’re soundtrack almost rivals some of Nintendo’s tracks. No matter how beautiful the art and soundtrack it needs to have good plot and gameplay to succeed. And I can say that this game does have that. The mechanics aren’t too difficult even on mobile which says a lot. Even though mobile commonly has problems like mistapping and sometimes an annoying movement system they haven’t shown up enough to damper my opinion of it. The characters are all different with unique skills and abilities which is exciting and fun. The plot is immersive and interesting. Also the grinding system of loot and resin gives the player a reason to come back. There are a couple problems of course such as low drop rates for artifacts and characters but that’s how gatcha games are. Also since it’s open world it takes up a LOT of space and memory. Not for older phone users thats for sure. Overall I guess one complaint is that Paimon, the sidekick, can sound kinda annoying but I switched to Japanese VA and I think that helps a lot. Overall 10/10 great work Mihoyo.Version: 1.2.0

Astounding.I never usually play these kinds of games. Lately even, I’ve been playing things like Escape from Tarkov and have been fiddling around in Conan Exiles. But this game is insane. Maybe I’m crazy, but at first I thought it would be one of those overcrowded mmo’s with a poorly written story but I have been and stayed intrigued in even side quests! The music is beautiful, the way it was written so well for all the different places and events, I love the effort they put into it. Graphics are pretty good, they’re not intended to be top of the line realistic or anything so for the type of game it is, the graphics are quite beautiful. This is a game where you’re not required to pay to play (of course, it makes things easier), despite it being free. You can actually earn currency and things such as primogems just from quests and exploring, and leveling up becomes really difficult after a while but it’s obviously still possible. The game is all around easy to grasp and the characters are each unique and well made. I’ve been glued to this game for the past few weeks and that’s saying something for myself. I usually like a game for a couple days and throw it away. But this, I haven’t played a game this much since Divinity II and Ark. I really love everything that has been put into this game and can’t wait to see where it goes..Version: 1.1.0

This game is fricking awesomeFirst of all let me say I was pleasantly suprised at what this game could offer!! There is so much stuff to do and it never runs out! Now let me say I NEVER write reviews but this game blew my mind. The reason I am giving it 4 stars is because of the lack of changing clothes option you would think with all these options and customizational paths you would be able to at least change your clothes or your hair it would be so cool if you could change clothes or even your hair!! Like you could cut it or make it longer or different hairstyles things like that of course you would have to pay for the clothes and getting your hair done. I don’t think you should be able to change your hair color though since you are looking for someone that looks like you so being a whole different color of hair wouldn’t really match the description. So yeah you don’t have to come to the hair thing super quickly just start off with a clothing store in Mondstadt and I notice they mention they know you are not from around there when they see or mention your clothes so make different clothing in different stores but accustomed to the city. But start off small and just continue updating the game I think it would add a whole other aspect to the game making it even more fun than it already is! I know it would for me!! Other than that the game is fantastic!.Version: 1.2.0

Genshin ImpactOMG This Game is so good I love it so much. I love it so much that every time when I wake up the first thing I do is grab my phone and start playing the game for hours and hours on ends. I love all of the stories in this beautiful game and when my friend first told me about this game I immediately loved the story and the quarterly and all the adorable and powerful characters in the game. I love all of the designs on everything I love the designs on everyone’s outfit and on the monsters and everyone’s ability in the design on the foods😋 I find this game one of my most favorite games I have ever played in my entire life, this game is the most used up app I have on my phone😅😆. Once I started the game and when I got up to rank six I immediately started giving this game a five star because I think this game is so amazing and I got this game on October and all the way to now I started up from level 1 all the way to level 42 in under six months and I am so glad you guys and the company is working on this game more and more and I am so happy. I’m only 16 but I wish I could give you guys money so you guys can keep working on this game because I hope this game could last forever. Thank you so much miHoYo for creating this game and making me focus on this instead of life problems. Tysm and I wish u all the best of luck on creating this game. Farewell.💖💖💖.Version: 1.3.0

Amazing game ever!! but one problem...Hello, so um I started playing this game for a week and a half and it’s very impressive to be honest. I love everything about it although there’s not much I can say because this game is already amazing as EVER, the animations of the characters are hella awesome but problem is when it gets to the animation part it lags and slows down the animation and the voices are still going on- and when I log in and start playing for like 5 to 10 Minutes it just restarts and I’m back in my background of my device I have this problem ever since I started Genshin Impact. I’ve played Honkai Impact as well but no problems with it. At the same time I’m also thinking if it’s just that something may be wrong with my device... I put it to 5 stars cause I love this game already even though it lags and crashes down for some reason I KNOW that you guys are improving everything about this game and that’s cool it’s just a bit frustrating because I kept going back and fourth log in and then out, I hope you guys can fix this problem sooner or later?.. but I’ll still keep playing Genshin Impact because I have already sell my soul to it lol ( I’m not good with feedbacks but hope this explains enough of my problem, I’m sure other people are having the same experience as me as well!.. ) and so thank you for reading this..Version: 1.0.2

An absolute masterpieceIn my opinion, this game is totally amazing. The graphics, gameplay and story is all so amazing. Also all the characters are so beautifully made too. And it’s a free game! But of course there are some downsides such as it being pretty hard to get certain characters such as limited time 5 stars. i understand that this game is free so they have to make money somehow but while you do not need to pay money to move on in this game, you get incredibly tempted to but the prices are a little high at times considering you could spend 1,000 or more and not even get the character you were looking for (or the staff of homo in tectones case lol) But i feel like the good outweighs the bad, and that’s why i kept my review as a five star. Also the continuous updates are amazing and i absolutely love them! Honestly i play this game everyday and never really get bored!!! One thing i have noticed though is how similar it is to botw. The similarities between them seemed to bother some and they even went to the extent to say this game was a botw clone but i disagree. While the gameplay mechanics are quite similar the story, characters and world are so different and unique that really i could care less if the characters look the same as Link doing certain actions in botw. In all, this is a phenomenal game!! this game is so amazing i hope you try it!!.Version: 1.3.0

The game doesn’t translate well to mobileGenshin impact is a great game. very fun to play, engaging story, and aside from being a BoW clone it has an element of uniqueness to it. Over all a great game, but just not quite there on mobile. Has a lot of lag, but on top of that doesn’t provide the must haves for mobile gaming. The game doesn’t provide an option to rearrange ur hub layout, which is super surprising Bc this is a simple service that is provided by almost all newer mobile games. The game isn’t claw sensitive, for example if ur using an archer and you do an aimed shot, the game doesn’t allow u to hold the shoot bottom with one finger and aim with another which is really annoying. It’s not always a problem but it definitely get in the way. The game also isn’t compatible with a controller which is also surprising. It’s seems like the games has an obsolete approach to mobile gaming which is weird Bc the game legit just came out. Aside from the hiccups it’s a great game, just a way better game on every other platform. Take for example Fortnite mobile, epic was able to take the experience players had on pc and console and give it to mobile players. To the point where some mobile players were able to out preform some console players. That’s was amazing on epics part. Genshin hasn’t be able to make the game comfortable to mobile players and that why I’m giving it a 3. If this was a review on p4 I’d give it a 5. Devs not to make the game a better experience on mobile.Version: 1.0.2

Hate it or Love it-Opinions out of the way I love the game, I believe it to be a very good Free to Play game. Especially as a Free to Play mobile game, *cough* PC is better. Anyways I can see why it’s off putting for some, “it’s just a breath of the wild clone”, “the gacha rates are terrible”, “it’s over hype”, and e.t.c. -Honestly if you seen Free to Play games out there they are always “copies” or just plain ripoff of other games. For instance, PUBG and Fornite, Overwatch and Paladins, and many more. People tend to side with games that they played first and hate the others. An I do see that many of the stuff from Breath of the Wild is being copied in this game. -Ok for those who complain about the gacha rates, you obviously haven’t played any gacha games or maybe you just have bad luck. Also it’s a Free to Play game made in Asia, what do you expect. If you can’t be a whale, flop! -Can’t really say much on the overhype thing, I too get that feeling with other games sometimes. All I can really say is to play it and find out, like just play “Free to Play” for like a good amount of time to see if you like it and if not then that’s ok. -In the end, in all I think that Genshin Impact is hopefully putting a higher standard on game quality for other mobile game and gacha games. Just trying to say that I’m Addicted to this game, if you got far to reading this then pats on you. 👍.Version: 1.0.2

Truly Stunning Mobile GameI was on the fense about getting this game for a while until finally I decided to give it a try. I was pleasantly impressed to find out that not only were their advertisements true to the actual game (as most others simply lie), but the gameplay itself feels fully fledged. This is the sort of game you’d expect from a console, and I gotta say it’s nice to see the effort that went into this. The combat style is engaging and fun. I also love that while it sticks to the familiar mobile trend of having in-app purchases, the game itself was free and my experience has thus far not been dampened despite the fact that I have not spend a single penny on it. It has given me little need to do so, and that’s awesome. I must also note that I am playing this on a more powerful phone as I understand that others have complained about lag, and I don’t blame them, this game file is HUGE, but is you are fortunate enough to experience a lag-free gameplay, (if not something close to it) then it really is beautiful. As mentioned before, the advertisements you see about this game are true. I loved hearing the side stories of the characters, as well as their own tutorials on how to use them. Very well done. I hope they stay true to this for the times ahead. Also, Paimon is adorable and NOT food!😜 (To each their own😉).Version: 1.3.0

Some wrinkles to iron out, but otherwise decentThis game plays like a Breath of the Wild clone with completely optional gatcha elements. The fact that you can have a party of four, with each member having unique elemental skills and weapons specialties for whatever puzzles and enemies come your way. Plus the story of finding your lost twin and learning about the seven Archons is really engaging. And while the game’s PS4 counterpart lacks cross-save compatibility, it might prove useful to content creators who wish to do a Let’s Play of Genshin Impact. That said, I gave this game four stars. The reason for this isn’t because of some minor glitches that allow items to just float in midair (like what happened to me lol), but because of overheating issues on my IPhone SE Second Generation and the amount of battery life it siphons compared to some of my other apps. For mobile users such as myself, this game could definitely use a Battery Saver feature in the options menu. Could help with the battery issues, especially since once it overheats to a certain extent, the phone can lose charge... while it’s charging. Thank you for your time reading this, looking forward to more story content, and while I wouldn’t use the possible controller compatibility feature, I’m sure others would look forward to that. I hope you take this constructive criticism and implement it into future updates.Version: 1.0.2

One of the bestThis is one of the best games I have ever played, mobile or otherwise. The game is beautiful, the music is spectacular, the acting is decent, the game has interesting systems and mechanics, has interesting and highly customizable equipment/stats and has a great curve for learning to build and balance a party. The exploration is amazing and rewards you for paying attention to your surroundings. Sometimes the tangible rewards are lacking in uniqueness, but the feeling of solving the puzzle or finding a random boss fight is great. I hope for true boss encounters in the future and larger dungeons, but this is a game I will be coming back to for years. The whole story can be beaten with free characters and items, and a decent amount of premium currency is given for playing the game to allow you to acquire a few more characters. If you want to get into the optional content most is possible for free, but paying allows you to have more fun and a more tailored party with better synergy. Seeing my first 5-star character’s ultimate ability for the first time was amazing. It felt like I was setting the whole battlefield on fire. That said, it is a long and involved game and can feel somewhat daunting. It is mostly single player and I really wish multiplayer was in a better place, because my friends really just wanted co-op..Version: 1.0.2

Controller support!The fact that this game actually looks exactly the same as its trailers is impressive already. I love the characters you can get and I actually found myself really appreciating the characters’ stories, voice lines, and little side-quest things although I know that’s not necessarily a huge thing for most players in the game, and it seems that the developers are constantly working at updates which is really nice and keeps things fresh with all the events and different ways to earn gems to roll for new characters or items. One thing I’d love to see for the game is controller support for iOS- I play on both my iPhone and iPad, and while controls on the iPhone are generally fine, I’ve experienced slight lags in dashing to dodge and whatnot on iPad, even with just pressing the buttons. I would love to more precise controls on larger devices like the iPad (or even iPhone, honestly) and since I don’t own a PC, just the option of having a bigger display without sacrificing smooth controls would make this game incredibly engaging. Hopefully that’s something the developers could consider implementing into future updates. Otherwise, the game is incredible and so engaging- you won’t regret playing! Edit: controller support came with 1.3, there is no reason to not give five stars :).Version: 1.3.0

A pleasant surprise to play!When I first saw the game, I thought I’d be able to customize my character in similar ways to other games I’d played (changing physical appearance, ability, etc.); yet as I played the game, I found myself still enjoying it despite not having this ability. The story, animation style, battle tactics, monsters, and characters are all lovable and delightful! It feels like being in a movie or playing one of my Xbox games. Really well done to the creators. So far, my favorite character is Lisa for both her charm and powerful lighting strikes during combat. Keep up the great work! I would like to suggest the ability to possibly change clothing on characters as well so that it feels more personalized if that’s alright. One downside I will note is having to walk everywhere and how gliding takes up physical energy. I can understand swimming and such, but gliding? Yeah right. Anyway, walking around to different locations without having something shoot at or lunge at you is a bit much. Overall, I still enjoy it despite the walking aspects. Perhaps you guys could create different elemental mounts? Like not your traditional horses and stuff. I’m talking about like birds, lions, or unique creatures like that. Again, I’m no game designer and I figure they don’t want to hear my peas and cues, but just food for thought. Still love the game and the graphics. Well done!.Version: 1.1.0

One of the Best Mobile Games of the Year! 💖I've searched the app store for months for an open-world game with good graphics, good characters, and fun battle mechanics, and this game comes along out of nowhere and immediately checks all of those boxes! This game is gorgeous, there's so much to do, and I ended up falling in love with each and every unique character. I have to admit, though, the chance to unlock a 5-star character is a little too low for my taste, but what makes up for it is the fact that you can play through the game without paying a cent for new characters and still have a wonderful, fun-filled experience. I also wanna note that this is a very large game that needs a lot of space and battery to run at its full potential. But I think that a few gigabytes of space is definitely worth it for this amazing title. Even if there's no enemies to defeat, I still find myself immersed, just exploring and taking in the beautiful scenery. There's even extra lore in the form of books to collect and read! The amount of content given to you at the start is incredible, especially for a free-to-play game, and new stories and characters are added regularly! In times like these, this is the perfect game to unwind with, and I can't wait to see what's in store for this game in the future!.Version: 1.1.0

Maybe increase the drop rates?I really love this game but sometimes I kinda feel a little bad about some people complaining about the drop rates. I agree that this game is an amazing game for a free one. Which I think would probably make it one of the best mobile games. Although this is kinda of a complaint, this doesn’t mean I don’t like the game. You should keep in mind that a lot of games have flaws and I know people are always trying to fix them. Since there will be a lot more regions and places to explore, you would probably need better characters and equipment right? Since the game will get a whole lot harder in the future (and have a ton of more content), I feel like increasing drop rates or adding things for f2p people who don’t want to put money in the game. I’ve been playing since the release and even though I don’t always play, I’ve only gotten a 5 star character and sword. And I have only spent my primo gems on summoning which I think is saying something. I do know that 5 star characters and weapons aren’t always the best but usually, they have good base stats and abilities. I do like using 4 star characters though. Although, keep in mind that this issue will probably be resolved in the future because there will probably be more chances to get better characters and weapons and 4 stars aren’t all that bad anyways..Version: 1.2.0

Definitely a must-playAbsolutely beautiful! The scenery of the open world is breathtaking. When accompanied with brilliantly written soundtracks, the scenery is basically given life! Majestic mountains and waterfalls, lively villages are all results of careful pairing between the soundtracks and design. Even if you aren’t too keen on fighting enemies, just running along in the open world and exploring is a pleasure. The exploration portion of the game is well thought out too. There are many puzzles to solves, getting surprised with the weird locations at which they place treasure chests, and world quests with great backstories. The backstories are also well written, many providing players with reasons to look back and experience it again. I really have to give the designers of the characters a hands down, the designs are top notch. The voice actors are chosen well and the background of the characters really breathes life into them. There are many reasons to love (or hate in some cases 😂) each character. The fighting mechanisms should be relatively easy for players to get used to. I enjoyed fighting certain enemies and how certain characters really enhance or diversify my play style, although some enemies are downright scary or annoying (I’m looking at you dendro slime!). Overall, the game is truly fascinating and should be given a try!.Version: 1.3.0

Better then “Breath of the Wild”At first when I saw that it was an open world game that was free, I was skeptical. Even though I heard that it wasn’t a pay to win game, I still thought that “ oh there’ll be a point where you’ll have to give em’ dat coin.” I was very cautious about downloading the full version, as I though I was being baited into buying the whole thing. I still downloaded it though... And I’m glad I did! Not only was the game graphics amazing with little lag, the characters had great designs and movement! This is seriously a great a game, it’s the only game that I’ve downloaded and kept playing. I know some people were mad about it seeming like a Breath of the Wild nock-off, but it’s not. Ya same aspects of the game are very similar to BOTW but as you continue the game it’s very clear that genshin is much different then BOTW. BOTW was my No.1 favorite game till I downloaded genshin impact. Genshin’s game has a much better story. It’s not one of those “go save the princess and the world and fall in love!” Kind of stories like BOTW is. I can go on and on about how much I love this game and why it’s better then BOTW, but to sum it up I would say that this is a 17/10 game that beats BOTW(in terms of creativity and character design) and is definitely worth the 2.6 GB of storage on whatever device you have..Version: 1.2.0

It's a Scam, But I Don't CareThis game is pretty good! Its fun to play with friends. Im not sure how the performance is on mobile because im a PC player, but it runs smoothly and it looks good. But there are some massive flaws with this game. As a F2P player, its very hard to get literally anything in this game. No, I don't want Lisa constellations I want a 5 star. Yes, thank you for the pity system, but its literally so hard to get a 5 star. It costs so much money/time that its honestly insane. Plus, the resin system is also like.. yk.. bad. Domains are super hard to get anything worthwhile from if you are below ar 45, and I yknow, need artifacts to get to ar 45. And I feel like the wish system is literally so biased (ik thats not how it works but like jfc), like, I'll see people who will draw 3 5 stars in one pull then 3 4 star characters. How is that fair? like the story but sometimes it gets a little confusing. And this game gets so boring after ar 40, I am aware that It's not fully released yet, but like, the only things that you are able to do is grind for artifacts in the same boring repetitive domain over and over again and then get nothing. So basically, this game is a scam. But do I care? Not really, this game is fun to play sometimes, I like the story, and it's really pretty. (It's fun to beat stuff up). Overall, I'd say if you have amazing luck, play this! Otherwise, do Not touch this game unless you want to suffer.Version: 1.3.0

Pretty decent gameI have played this game since its release, and so far, I still think it’s a good game. I really love the beautiful graphics and characters! The storyline and the voice acting is great, too. I also enjoy doing the events! I love the Co-op feature; it’s more fun to play with other players. As an F2P, I can assure you that with enough patience and grinding, you will do fine. It’s a self-paced game, so you don’t have to worry about trying to catch up with other players. Alright, now that I have said the pros, here are the cons of this game: the gacha rates, how little primogems we earn, and the grinding. It’s hard to get a five-star character. I get that, but after maybe like 4-5 x10 pulls and only getting duplicate characters & weapons? It’s hard to earn primogems to begin with, and the gacha rates does not make too happy about it. Like I said, it is also hard to earn primogems since you earn little by little each day. I’m not complaining too much about the grinding, but I will just tell you that it gets harder and harder as you level your characters up. In doing so, you must have a lot of patience and time. All-in-all, this game is pretty good despite some flaws here and there. I understand that the developer needs to make money, hence the pretty low gacha rates. However, I think this game is worth playing if you overlook the low gacha rates lol..Version: 1.2.0

Absolutely FantasticPeople are calling this game “anime Legend of Zelda,” which is pretty much true. It is so fantastic and honestly I’m so in love with it. The storyline, combat, graphics, everything is great! The fact that you can switch characters to fight certain elements is something that I really like, especially with the really amazing voice acting that comes with it. I haven’t been this invested in a game in a while and I’m ready to play it through and through. I haven’t found any glitches yet so far so that’s Great! One thing I will say, though, is that I really am excited for this to come out on Xbox and the Nintendo Switch. I kind of hope it could come out on Mac but Mac has been kind of complicated recently and various games have been becoming incompatible with it due to new updates. I also would love it if mounts were a thing. Even if horses can’t be programmed into the game, at least a hoverboard or something that goes equally as fast as the running speed. This game, I understand, just got released so there’s still obviously more things to do, so I can’t wait to see what more there is to come! I love everything about this game, I forgot to say how glorious the music is, too, and I’m just honestly amazed. Anyways, weeb/geek rant over. I’m just too happy with this game..Version: 1.0.2

Great game but..This game is really fun. I’ve only gotten it recently after a friend saying it was good. It’s really impressive for a mobile game. So far the story seems really interesting. Just I have a few issues with it. I like the aspect of picking your own dialogue, however it feels like it doesn’t matter. It feels like this game is just using the illusion of choice. Since when you pick which twin you’re going to play, some spoken dialogue is as if you picked the male twin. It made me feel like I messed up the story by picking the female twin. But that’s more of an immersion issue. The controls are awful sometimes. Since it is mobile you’re using your finger and because of that it makes it so much harder to control to the point where it’s absolutely frustrating, but I do appreciate the auto lock on when you’re in combat. But sometimes even that is annoying since you have to hit an enemy for it to work. And finally it crashes. I’ll be teleporting and I’ll get booted out the game. This happens multiple times throughout my game sessions. Some of these issues I know can’t really be fixed given the nature of a game being in mobile. However for what this game is, I’d say it’s fun and worth a try if these games are your cup of tea but of course keep in mind it’s problems. Also, some of the character voices can get annoying at times..Version: 1.3.0

Best game with a hint of that Zelda vibeThis is by far the greatest mobile game out there, and at first I thought it was another anime game, but upon further inspection and some gameplay I’m now addicted to it, and it’s a pretty good game to be addicted to, from the high quality art and views to the rich backgrounds that make a character who they are is just mind-blowing, because the media had never seen anything like this. While playing the game though, I realized some things. If you’ve played legend of Zelda breath of the wild, you’ll understand, but if not, just follow along. I feel this game gives a very clear legend of Zelda breath of the wild vibe to it, because they are alike in ways like a survival game and that you loot and scavenge for materials and you can face monsters around the map, and that you can CLIMB(something you don’t see in an everyday game) swim and lots of other ways to get around the island. It’s also similar in the fact that you can glide, although it is taken a lot more seriously. Now, don’t get the wrong message, legend of Zelda breath of the wild will be a part of my childhood, so the fact that it gives me that vibe makes it so much more better. I hope that mihoyo will make lots of more games like this in the future and I wait for what’s in store!.Version: 1.1.0

Good game but. . .Tl:dr Beautiful game but sucky leveling system and impossible special items. So I downloaded this game because I’d heard and seen so many good things about it. The graphics, open world and storyline are absolutely stunning. But the storyline came at a huge time expense. Complete the first chapter by level 3? Can’t proceed in the story till level 5. Finished chapter 2 by level 8? Sorry can’t continue till level 11. And believe me when I say the leveling system is slower than cold molasses. It took me literally 3 weeks of clearing daily quests and side quests before I could finish chapter 2. And another 4 weeks before I could finish chapter 3. Then there’s the issue of the character and weapon enhancing system. After a certain point weapons and characters need special items in order to continue advancing in power. Well let me tell you after searching and unlocking the current entire map (at the time anyway) and trading with people and crafting and going to the in game shops that exchanged special items for the items you needed I could not get my characters/weapons to progress any further to the point where I kept dying every 2 seconds. If you’re willing to put these things aside for the story and graphics then be my guest. But most people don’t have the patience to sit there and grind out something and get nowhere. That’s why I gave this a 3 star..Version: 1.3.0

Best Open World gameI’ve played a lot of games, and often get bored easily. but mihoyo has done it again. Honkai is a great game, but it can’t compare the the open world, free playing style of genshin. i play mobile and console and both are fantastic and besides a few harmless( and hilarious) glitches the game and its graphics are incredible. i’ve been playing for about three months plus now, and i’ve logged in every spare moment. I love finding the Geoculus/Anemoculus and i often find myself exploring rather than doing quests! The story itself is no slouch. I adore the way each character fits into the story somehow and manages to add to the plot of the main story. Plus the excitement of new characters/reruns every two weeks keeps you hooked! Leveling is hard when you’re a new player, but once you get to level 18-20 and you’re familiar with mechanics and artifacts—you can’t help but fly through the levels. Besides the fear of being too under leveled in your own world, the f2p (free to play) choice and co op are so enticing that a friend of mine convinced our whole friend group to join! if you’re even considering downloading this game, you should try it out asap. you won’t regret it! (unless you fall into the hands of the gacha system;;; i’m no longer f2p😪).Version: 1.3.0

A beautiful game with great potential... BUTLet’s get this out of the way: Genshin Impact is a beautifully crafted game with obvious love and passion behind it. The stories of the characters are compelling, the soundtrack is phenomal and ethereal, and the combat is satisying and challenging at the same time. I have played this game since launch and followed its progress since beta. I will not deny that this game is great. HOWEVER. I cannot help but worry about the direction this game is going. There seems to be more interest in putting more banners out and releasing more new characters and weapons than developing the amazing the story that got experienced gacha players like me amazed in the first place. This current event, the Lantern Rite, was so hyped up and I was finally ready for more interaction with the characters and the scenery of Liyue. Instead, we got missions with NPCs and barely any interaction with the characters of Liyue. Mihoyo, this game and the combat is fun, however if there is no more content for people to enjoy then eventually they’ll leave. We need replayable enjoyable content that isn’t spiral abyss, is FTP friendly, and engages the already existing characters. I really want to see this game succeed more and push the boundaries of gacha, but it will not happen if there is hardly any focus on story and character development in a game which thrived on that at launch..Version: 1.3.0

It’s such a addicting and fun game!I started playing not too long ago because my siblings play a lot and introduced it to me! I’m so glad they did! The graphics is unbelievable and they update so much so you won’t always get bored a lot! Some people say it crashes ur phone or it’s too glitchy! Well..I’m on phone and it doesn’t crash for me maybe try updating or play on a newer device! The characters are so cute and the quests are so challenging but that’s what makes it fun! You can have a collection in the game or even level up your characters. It does take lots of battery but that’s a small problem. Also, it takes long to download because it’s a open world game which is so cool! My favorite character right now is Diona!! So cute!! You can also play with your friends or help each other out! What’s even better is that now you have a daily reward!! I also saw some comments on like why or how to get swords or characters, well by doing quests or commissions! You can buy wishes in the shop or get them as a reward!! By wishing you can get cool stuff and by telling if something is good they rate it off by stars. Like some of the characters are 5 stars for example. (But they are really hard to get) I hope this review was helpful! Stay safe!.Version: 1.3.0

At A Loss For Words ...I’ve played for about 2 hours now and I’m ready to write a review. I’ve played many open world games in the past, and many have had their ups and downs. Then Genshin Impact came. Patiently day after day I would wait eagerly for the game to launch after seeing it appear on the App Store. While the download did take a little while in the beginning, the wait was more than worth it. The game is just absolutely beautiful, from the environment to the designs of the characters them selves. The game brings you in to another world full of color and adventure. The music is soothing to the ears as I walk the lands of Teyvat moving from quest to quest or finding a monster to beat. The game is smooth when it comes to combat controls and the layout of everything in general is very appealing, not like other games full to the brim with buttons and menus. This game reminds me of The Legend Of Zelda : Breath Of The Wild. (For those who have played it would see what I mean haha). The only con I can see with this game is that my phone overheats a bit. Overall I can’t wait to see what you guys have in store for us players. If you’re still reading this quit right now and get this game. You will not be disappointed. This will be quite the adventure to behold..Version: 1.0.1

Beautiful and fun game!I have been playing this beautiful open world game on my mobile phone for a while now. I love games where I can explore and this is perfect for that! I don’t have any lag issues (as long as my phone battery isn’t dying). I have heard people complain about the gachapon system, but I’ve only put in a small amount of money and I’m happy with what I’ve got back, you get free characters that are fun to play (my Lisa is level 70 and she’s one of my favorites), and they give out prims so that you can still use gachapon without using real money. My biggest complaint is the resource intensity, you have a team of 4 characters, you can only get their level-up-resources on certain days, and you can only dungeon run so many times a day (due to resin). If your whole team needs the same day, it can be really difficult. And if you’re say level 50, and you get a new character, you have to get all those resources and enough in-game-currency to level up that new character before you can play it, cause if they get attacked by a level 55 monster (which is perfect for your over all level), and they’re only like level 5, they’re going to die. So I find the restrictions on resources annoying. Otherwise it’s a great game!.Version: 1.4.0

New PlayerSo, new player here. I’ve seen this with many other reviews in many other games, where the inexperienced players misunderstand something and they criticize the game for something that shouldn’t be criticized. That’s why I’m sorry if there’s any problems in this review. Anyway, I want to talk about the problems first. In the cutscenes, like the starting intro (where you explain your story to Emergency Food, aka Paimon) it was lagging like crazy. Literally every three seconds the screen would freeze, or the animation would sort-of glitch. The same thing happened when Emergency Food and I read the gliding manual that Amber gave us. I’m annoyed by this because it’s hard for me to clearly understand what exactly is going on! The audio keeps running during the freeze and then after it doesn’t match. The other thing is very small- the graphics are kinda girly... A pet peeve, if you will. I know this is your style and everything, so you shouldn’t change it. But just a little thought. Other than that, the game is great. Weapons look awesome, characters are amazing, the storyline is awesome. Progression at first is fast, and slows down after, which is a good feature to hook players at first but not make it too easy. I like this game!.Version: 1.4.0

I’m happy, but you might not beI preordered this game and forgot about it until it popped up after being released. I tried it out, having played many games on my phone before and didn’t expect much. I was quickly blown away by the visuals. I got into the story, which I don’t usually, and have found many ways to play the game if one objective becomes tiring. However, there are 2 main things that I think should be kept in mind when determining if this game is right for you. The first is that this is a full fledged console game that is also on mobile. Therefor, the file size is going to be quite large. I think like, 8gbs for me currently? It being a full game on mobile also means that the controls can be difficult. I’m fine with them now, but it took a while. Second, keep in mind that mihoyo would like money for this game. It’s f2p, but that does come with the drawbacks of less and lower quality characters and equipment. But I play the game the explore, follow quest lines, and kind of just chill. If you’re expecting something special/new every time you play, you’ll have to spend money. For a free game with a million things to do/ focus on/ explore, I’ve had a ton of fun and been overwhelmingly impressed. *iphone SE 2nd gen*.Version: 1.3.0

By far the best gacha game I have ever seen, let alone played.A huge open world with a truly massive amount to find, deceptively-simple-yet-engrossing mechanics and gameplay, unexpectedly-high production values, beautiful graphics; the list of reasons to like this game goes on and on. Even the gacha system manages to avoid being obtrusive or even annoying, providing the player with enough in-game currency to routinely make use of gacha draws without requiring any financial investment, and unlike most gacha games the characters and items acquired through the storyline and side-quests are enough on their own not just to enjoy the game, but to thrive; the one thing that I have not seen the game provide automatically that can be considered necessary (a heavy-weapons user to break up rocks and mining deposits) can be swiftly acquired early and for free from a special, beginners-only gacha draw. Genshin Impact isn’t just good for a free-to-play game, or good for a gacha game, or good for a phone game (though it is all of these things); Genshin Impact is good by any standard. My only regret is that I couldn’t find a way to link my account on the PS4 to the one my phone uses (the two versions of which are almost indistinguishable; no cut-rate port from more powerful machines here!)..Version: 1.3.0

A game that shatters expectationsI didnt get this game originally because i heard it was pay to win which by the way is NOT true. this game is absolutely gorgeous and amazing, it combines good storytelling with adventuring and even cooking (which has very quickly become my favorite part). the game is also absolutely gorgeous on its own and the community is very kind as well! about the pay to win claims, it isnt pay to win. yes there are things you can buy with real money but its nothing you cant earn in game with just a little patience. the events are amazing and they dont hesitate to shower you in rewards for the things youve accomplished, whether it be a simple event like just giving a guy some stuff every day for rewards or an entire event including brand new lore and characters (even some map expansion as well!) they are both so entertaining and engaging. i have severe adhd so despite open world games being my favorite, they can bore me due to not having anything in them but despite this huge map it isnt always bare. there's enemies, loot, random quests, ingredients, etc. and it does wonders for my adhd. im struggling to get everything written down but... tl;dr highly recommended, the best open world game ive ever played (also not pay to win!).Version: 1.3.0

Amazing, even better with some work.I first want to state that the game itself is a very well made and well thought out game. It can get you addicted within the hour of playing it. I really enjoy getting the story quests and all the other small minor things in the game that make it that much more interesting. It has so many amazing features to it and when you first start playing it and getting used to the story, side quests, and things you have to do to progress is really amazing. Once you get farther into the game (adventure rank 25 and further) it gets much harder to progress in the game and harder to level up the adventure rank further. You need your adventure rank a certain rank to actually get the next story quest. This leads to 20 hours of grinding to level up just to get 20 or so minutes of a story. Making it easier to level up in the game would make the game much more enjoyable and interesting because you have something to look forward to instead of dreading the hours of grinding needed to level up a few times to get farther into the story. I’m a mobile player and I also would like if there were to be a battery saver on it so my phone would not always be on 20%..Version: 1.0.2

Great f2p gameI find myself playing losing track of the time the story line keeps you wanted to play more pros they do not have a pay to win aspect you can get everything free been playing two days and I already got a 5* so don’t let the reviews say other wise yeah normally the drop rates are low but they have events that boost up to 50-75% so save and use during those like I did and the 4* characters are still just as good u want to have a variety of different squads as you progress another pro which seems to be underrated is the voice to chat with npcs I think many will agree sometimes u just wanna skip through and sometimes u don’t feel like reading not to mention you feel more immersed into the game hearving different voices as you progress with different characters the only con I really think is the no mount system while it’s still beta hope it comes in future but they’re are ways around this some characters increase your stamina for entire party so u can run longer and climb higher so they doing everything right I’m a firm believer in making a game good enough free some players choose to purchase to support versus having to purchase just to progress so this game get a a+++.Version: 1.0.2

My last problem was fixed, now there’s anotherI wrote a review last time, telling you my issues with this game and random bugs. I was able to get that fixed, my solution was to reinstall the app, but with this glitch I’m not sure what to do anymore. For one, it kicks me out a lot, which is expected from a really high quality game, but not this much. How the “getting kicked out system” works (Or for what I found out) is that for however long I don’t play, that time will affect how long I can stay in the game for. So if I don’t play for about 2 days or so, that would be like 2 hours of free playtime, then I’ll get kicked, then my playtime decreases every time. This is weird for me because I haven’t seen my friends ever complain about this before. Another glitch is that some times when I wanna play Genshin impact, it just keeps me at a white screen for a couple of minutes, until it kicks me out of the app. Mainly the biggest issue is the first complaint, but the second one might become a issue if it keeps doing that. Anyway, I love this game, it’s brought me happiness and I can tell the developers worked so hard on it, but please, if you don’t mind, fix the glitches..Version: 1.0.2

Beautifully designed, with great gameplay but.....Really have been enjoying my time with this game the world is absolutely stunning, the dialogue I find to be quite humorous and the gameplay is overall really fun. I especially love the way the elements will interact with each other adding another layer of thought behind party builds. However this game is very very very very greedy surprisingly for a mostly single player rpg with very limited co-op. The rates for the gacha are actually absurd the rate for a 5* character/weapon is a measly 0.6% which would be acceptable if you didn’t have to get a character 7 times to actually fully unlock their constellations(abilities,talents, passives etc.) as well as the 0.6% being split between characters and weapons so realistically there’s a 0.3% chance of pulling a 5* character and 0.3% for a 5* weapon; so unless you have 10’s of thousands of dollars to spend on the game to actually get the characters you want your best bet is to be f2p and just go for 4* characters that way you may be able to unlock there full potential (constellations) Hopefully that will be addressed considering the recuperated the development cost in 1 week of the game being out. If not I don’t see much longevity for this game which is a shame because it has limitless potential if the devs can see past the money bags..Version: 1.0.2

One more thing then perfect.....The only thing I have with this game is that I wish that you could change the apprentice of the first character. Like changing the eye colour, the cloths, the hair, and the skin colour. But for the other people you should be able to only change the cloths. Also I wish that you could make more wishes, to get more people and more things. Lastly I wish that there were more weathers like rain, thunder, snow, hail, and maybe storms where u have to take cover and it will destroy things. Also I think there should be an easier way to change the characters in the group like a simple button maybe I’m just blind but I don’t think it is there. Also when you play on an iPad it keeps glitching out and I have to start a lot of things over. I’m in the middle of a legal and then all of the sudden it glitches out and I have to start that little bit over. I don’t know if it is the game, or my divice, but it needs to be fixed. Also I wish that you could trade characters, protigim, wishes and more with your friends. Thank you for reading and I hope you make these changes!!😎 P.S. if u want to make another character u should do some sort of mermaid and when they go into the water they change and when they get out they go legs.Version: 1.2.0

I wish it worked for more IOS platformsThe games great, I played it on my moms ipad for a few decent moments and the animation was smooth, no lag. Im amazed that there can be a mobile game this good, but Im disappointed that on the ipad I played on, brand new by the way, without anything on it, deleted all photos and all other games, I was still kicked out every 5-10 minutes. I couldnt actually gain progress because it wouldnt save the things i did in simply 5 minutes, which is reasonable, but I dont think thats a problem I should have to worry about. Then, I tried to play on my iphone 7 to find it doesnt show water or sky, its black, and you can only see a half a chunk away. Of course, this is only for iphone 8s or lower, as it says in the game description. My problem with that is I dont understand why that would happen?? Iphone 7 or 6 is a phone i see a lot of people owning so its disappointing that it means a lot of iphone users cant play. I then tried it on my computer, and my moms computer, and yet again can only be in for a few seconds and get kicked out of the game almost as soon as it loads up. Genshin is amazing yes, but Im sad I have to save up for an entirely new computer to play it. Please fix these flaws..Version: 1.0.2

There’s only black around me, and I can only see a small bit of the ground.But I’m using a non-compatible device, and the game looks great, so take my 4-Star!.Version: 1.0.2

Demo doesn’t workI know the game officially release on the 28th but it says there’s a demo and it doesn’t work. But I saw the game on pc and it looks wonderful so 5 stars!.Version: 1.0.1

It doesn’t workAll I see is a white screen and then the game crashes.Version: 1.0.1

Great mobile gameI feel bad for everyone who isn’t able to run this gem, but pc is always an option. I just hope that it isn’t one of those games that start off good but as more updates come along it becomes diluted with heavy paywalls and such. Otherwise, keep doing what you’re doing!.Version: 1.0.2

Smooth running+great design overallDefinitely one of the best free roam games around to play for free. Not pay to win either, all the premium currency is available to get by grinding. 10/10 worth the download, but most likely won’t run too well on older phone/ IPad models.Version: 1.0.2

Review from Beta Player+ Great Graphics + Great Combat & Mechanics + Huge Open World + Long Full Voice Acted Story & Cutscenes + Game will expanded & updated. + Hundreds of hours of exploring. + Can beat the entire game with the free characters. - Gacha Rates are low - Mihoyo is being pretty stingy with Currency Overall: The game is pretty F2P Friendly, and I recommend playing through. Unfortunately if your going F2P your probably gonna be limited on characters..Version: 1.0.1

WHAT THE HELL IS THIS GAME???I downloaded this game and didn’t know what to expect, but after paying it, I WAS SHOOK with the graphics of this game. Is this truly a mobile game? The visuals had me going crazy, it looked so good for a mobile game. The voice acting, the gameplay, everything about it is wonderful. You must try this game!.Version: 1.0.2

GreatI don’t know what the other people are talking about, because I can open up the app just fine, and this is a really great game.Version: 1.0.1

Best RPG game I ever played on my smartphoneI can’t explain how good this game is. It is better than the Zelda I played on switch. Just to let you know this game need high end smartphone because it is huge like 8gb. I bet you will get addicted after playing it..Version: 1.0.2

Awesome stuff!Im stoked to play this game! I’m already aware of what to expect! Less than a day from now and we get Genshin and all its glory!.Version: 1.0.1

AmazingDownloaded this game on the new iPad Pro and mini 5 it works great. Can’t wait for the iPhone 12 max to come out and play this on it too..Version: 1.0.2

So well doneI’m loving this game so much so far. It does crash often on my iPhone 8, but the game is good enough for me to look past that..Version: 1.0.2

VERY HARD TO GET CHARACTERSPlease read this before spending any money on this game!! This game is very very fun and completely able to do free to play. However things slow down exceptionally after adventurer rank 30. The world, the characters, and everything in it like the quests are all amazing and interactive. However the only thing wrong with this game, is that it’s VERY VERY EXPENSIVE to even do a single summon on a banner!! I am a complete free to play player and because of that, I’m completely incapable of getting any characters that I want. Even people who spend hundreds of dollars can simply get very unlucky and not get anyone either, and it feels like a huge waste of money. It’s very unfortunate that such a good game that I absolutely love makes you spend SOOO much money to get anyone at all. So just be warned before spending money that you likely won’t get anything, the rates are horribly low. For a 5 star, it’s about 0.6% if I recall. The rates NEED to be improved because a f2p player like myself and a large portion of the community can’t get anyone..Version: 1.3.0

Best game ever!This is actually the first (and probably last) time I write a review and it's because this game is simply outrageous and should downright be made illegal: How can you make a PC level game be playable on mobile?! Making this type of good graphics for a phone game is prohibited by every PC gamer community!!! This only has a 4.5 star rating?! How?!?! This is the best app (not game, APP) I have ever installed. Ever. WAIT, THERE'S AN ACTUAL STORY TO THIS GAME AND IT'S NOT JUST KILLING MONSTERS?!?!?!?! WAIT THERE ARE MULTIPLE STORIES IN HERE THAT YOU CAN READ THROUGH THE BOOKS AND READING IS LITERALLY JUST WATCHING A 5K HD VIDEO?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?! It's... free? Free?! FREE?!?!?!?!?!?! Ok right now I am just disappointed by the gaming community... 4.5 stars... guys... you disappoint me....Version: 1.3.0

Genuinely fantasticI honestly don’t know how this is free to play. The gacha system will cost you a lot of money if you choose to use it — but the game experience is still fantastic without it. The game has put so much effort put into it, the story, graphics and overall experience of the game is amazing and it’s definitely worth a try..Version: 1.2.0

Absolutely AmazingNever in my history of gaming have I been into this type of game but I have it a chance and have no regrets. I stick primarily to mobile games due my phone being all I have to run games on reliably and I mainly play FPS games but this game with it’s captivating storyline, incredible graphical detail, cross-platform play, and play-to-win style have become one of my favorite games. The potential that this game has is unprecedented and I can’t wait to see what is in store. As far as drawbacks go this game has very few. My only complaint would be the resin system in that it is used up quickly and recharges over a long period of time. Now that being said the system seems to be in place to limit the chances of people getting too much to soon which is fair since there is little RNG based aspects other than wishes. But even in wishes with terrible RNG a player has a guarantee of good character drops within a certain number of wishes, therefore, removing the pay-to-win aspect. Keep up the great work and all the best to everyone!.Version: 1.2.0

My thoughts so far...I love it. I’ve been looking for a game that’s worth playing on a mobile device (specifically my iPad Pro) and this blew my expectations out of the water. Gameplay is engaging, graphics are charming, and it truly does feel like a pc/console experience on a mobile device. On top of all of this, the storyline and quests seem genuinely thought out and not something that was just thrown together. By far one of the best gaming experiences I’ve ever had a mobile device. My one, and ONLY, critique is that I wish it had controller or keyboard/mouse support. However, the game is still quite new, and I wouldn’t be surprised if this was added later on. Excellent work.Version: 1.1.1

B e a u t yIts great, definitely would recommend if you want a game for anime or smth idk but i love this and the characters are really pretty.Version: 1.1.1

Good Job!I’ve been playing the game for a while now and in my opinion, it’s been really fun and enjoyable! The story and characters are really fun and interesting. The graphics are really nice and well made too! I hope that things will get even better from here. Great job so far guys!.Version: 1.1.1

Never gets boringLots of content within each new update.Version: 1.1.1

Un vraiment bon jeux ❤️👍J’adore ce jeux il est maintenant dans les tops 1 de mes jeux. Son graphique magnifique et la manière de jouer l’est aussi. C’est bien évidemment que les jeux ressemble à Zelda botw (breath of the wild) mais si comme moi vous avez fini Le jeux et que vous adorer ce type de game (libre) ce jeux est vraiment parfait 👌. Je le recommande !.Version: 1.1.1

Wonderful.This game caught my eye after I saw it in the Apple Store multiple times and curiosity kicked in, so I tried it, and now I’ll never go back. This game feels very similar to The Legend of Zelda - Breath of the Wild, and that’s what caught my attention. I enjoyed exploring the areas that this game provides. The regions were also interesting as they provided different building structures and items to collect. You could choose different characters with their own unique abilities instead of just one main character with all the abilities and weapons, and some of the quests were quite interesting as well as they provided different stories for the players to experien-there’s even literally books to read if you wanted to! There are a few bugs such as the quests appearing in a different language below the map, odd areas you were able to climb on, your character can get stuck behind a chest if you open it while standing behind; however, it’s only temporary, etc. The bugs aren’t too significant though! You can still enjoy the open world experience like I did! Recommend this to your friends, or family members if you want to! There are also moments where the older audience may question the intentions, but that’s just sprinkling a bit of humour I suppose. 🤔 Keep up the good work developers! 🙂.Version: 1.1.1

Horrible crashing problemI love this game, but the amount of crashing and lag that happens can be frustrating..Version: 1.4.0

:)Good.Version: 1.1.1

Help me pleaseHi Devs Or creators whenever i open my game its an all white screen is it because of my iphone 7+ not being good enough or something else Thanks.Version: 1.0.1

OMGOh my lord. this game is absolutely STUNNING. the graphics are beautiful, the voice acting, the lore, AND THE CHARACTERS!! drip? nah, TSUNAMI. LITERALLY EVERYONES SO UNIQUE. ive only played for a day but ive already got like 7 characters after grinding my heart and soul for them. AMAZING. WOULD RECCOMEND. SOOO addicting im playing for HOURS on end rn. a masterpiece.Version: 1.4.0

Game CrashesI love this game with my entire being. The story is super fun and all the characters are so lovable. You aren’t forced to spend money to advance but you always can if you want. My only problem with it is that sometimes the game will crash while I am playing it, usually if I am teleporting to another waypoint or there is a large boss battle..Version: 1.4.0

Good game and looks exactly as I expectedYou will like this if you like open world games with lots of story and ways to improve your characters. Be warned you need at least iphone 10 for this game to run properly and not crash, even though the requirements say 6S and higher like you can still play but WILL have a bad experience. Also playable on PC..Version: 1.4.0

Absolutely love the gameMy laptop cant really handle it so i decided to switch on my phone. 100x better but i really wish it comes on Nintendo Switch really soon. I had one for a couple of years and after knowing it will be released, i got so excited cuz i would be able to play the game peacefully with my friend with no lags or at least better game performance than my pc and phone. Only thing is that the announcement was last year and i see literally no progress of the upcoming release. But otherwise, 5/5.Version: 1.4.0

Utterly Amazing, completely speechlessOkay, first of all. HOW IN THE WORLD IS THIS GAME FREE? IT’S ART, IT’S GRAPHICS! EVERYTHING! IT’S ALL AMAZING. I feel really bad for the people who can’t load the game. There’s a lot of 1 star reviews saying that the game just crashes and there’s just a white screen. I’m suspecting that their devices just couldn’t load it. I do feel bad for them, truly and I wish them luck logging on. Still, utterly speechless, great job developers, you guys deserved this 5 stars. Please just note that I hope this game doesn’t turn into one of those games that are amazing at first but as more updates come it just goes completely downhill. Other than that, keep going! I’ll be looking forward to any potentially new games of yours and incredible updates!.Version: 1.4.0

So mean :(Why so much storage 😭.Version: 1.4.0

AmazingThis game is so fun diluc is hot.Version: 1.4.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.4.0


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