First Refuge: Z Customer Service

First Refuge: Z Positive Reviews

ExcellentI’ve played a bunch of these games; this one has mastered the 4X genre. Only preference is I wish you could participate fully without having an alliance. Maybe make it more beneficial if you are in one instead of preventing participation in events if you aren’t. Just my thing though. Over, really excellent. Fun without being intrusive..SlifsgardVersion: 1.22.0

Pay to winSame as State of Survival, Rise of Kingdoms or Warpath. It is free with no ads! Positives= first few days are fun. Everyone on equal ground. Everyone scrambled to create or join first power alliance. - Resources seem crazy at start. You will get way more than you can spend Negatives - By lelvel 15 or so you will find you are resource starved. This is where you’ll be tempted to buy packs. By the time first KE (kill event) rolls around, FTP players will get smashed. This occurs around day 10 on new server. Even if you are a moderate spender ( I dropped 25 dollars) you will still be smashed. Fact is, there Will always be 10-20 players on ANY server that will spend like crazy to be server bullies for 6 months to balance their lack there power out of game. They will always form the server super alliance and smash the competition. I saw many alliance members quit after first KE after they were easily zeroed (all troops and resources gone) by players who payed to win with insane troop and commander buffs. Final verdict - if you were a nerd who enjoyed being destroyed on a daily basis in high school…this game is for you. If you are rich beyond all measure and want to beat the crap out of losers by paying to win…..this game is for you. If you are Joe Average and don’t want to spend gobs of money or log off nitely feeling sad….this game is NOT for you.AsdfhvjhVersion: 1.33.0

CrashingThis game crashes after each expansion ,and the developers do nothing about it I have been 3 days trying to get back in the game ,and countless reports to developers not answered.Gerry6729Version: 1.40.0

Pretty nice gameI have been playing this game for a few days now, and I am enjoying it so far. I would like to be able to get further in the game play before being asked to join an alliance! I guess that is where most games are going to now, but it would be better to be able to advance further before being asked. Nice game so far though..Maxman AlphaVersion: 1.33.0

April 5th updateBroke the game. Many of my fellow players, and I updated the game and it started over.. completely start over. I’ll say I am annoyed. Others are angry, which if I spent money on this game and it did that I’d be too. But since the game has started me over I WILL NOT continue to play this game. Which is a shame, I actually enjoyed it..PaulpiattVersion: 1.37.0

Great gameIt’s a fun game to play when I’m bored or I have n or hint better to do so it’s really enjoyable and entertaining but I don’t like it how you have to play but it’s okay you don’t have to pay you can play I guess it’s fun.PreptoVersion: 1.23.0

Great gameAwesome base build/zombie style games. I’m happy they added a few things that the others don’t have & I don’t mind the story that goes along with it. Keep it up!.SupremeBlkVersion: 1.34.0

Fun but needs bugs fixedThis game is fun and more more entertaining. But your bugs need to be fixed. Especially your translate button. Takes 30+ minutes to load one small sentence. Talking to members with a language barrier is difficult when translate doesn’t work..Kanga0204Version: 1.40.0

Feels like State Of SurvivalI played the first part of this game and It already feels similar to state of survival. There are 4 characters and they are also similar to the characters of state of survival, Captain is Sarge, Arora Is Maddie, Mew (Aka the dog) Is frank, and Brad is rusty. I don’t know if this game copied it but This is still a good game so far!.RandomUserboiVersion: 1.33.0

Fun gameThis game is easy to follow and the helping feature makes getting lost almost impossible.Masson85Version: 1.33.0

This game needs a refresh!!!I used to love this game and honestly I still do. I have been playing fir a couple of years now. But it needs and update and a major upgrade, way too many glitches..Turtle2199Version: 1.40.0

Ples fix the appIt been running all slowly to day there been no sign of any fix about the slowdown be fix Ples fix it.ReanamonVersion: 1.33.0

So far, this game is addictiveJust started playing. I will update in the future after I had a chance to play it for awhile..Lori TupekVersion: 1.34.0

So far so good.It has been as advertised up until this point..ShaneomacdizzyVersion: 1.31.12

First RefugeThis game is so fun, I downloaded it yesterday and I unlocked half of the stuff already start played just now and best game ever.10AsapBangVersion: 1.33.0

Wonderful work. Keep it up.Still Awesome. I remember when this was still in the works..Jessie9015Version: 1.33.0

Amazing gameIt amazing game it very interesting it help you in game if you are confused like other games I have played.Ghost-commanderVersion: 1.38.0

Cool gameNot bad, was hoping this game didn’t involve other players but from what I’ve seen so far I like..Latina_23Version: 1.23.0

So far it’s goodBut games should wait longer to ask if they want a 5 star rating. Asking how I like after giving me free stuff …..SidiousGVersion: 1.33.0

Great GameMost of these don’t actually play like their ads. This one ticks all my boxes. Well done!!.Grey Pilgrim82Version: 1.33.0

So far so soLook I just don’t take to these games but some how this one has me coming back for more. So enjoy it like I do..PekadoVersion: 1.34.0

Great gameLove the game play and how it is played and how easy it is and how well some of the alliances work together.Twistedhunter74Version: 1.33.0

Entertaining.Keeping my interest so far. 1 week in..ReviewMan24802Version: 1.38.0

Please fixThis game is a very nice game I was thinking that you guys add in more severs so the new players that do join the game can actually play it instead of getting destroyed please read this.556));:22Version: 1.21.1

It’s goodBetter than most survival types like this..BudSmallyVersion: 1.33.0

NiceIt’s a good game so far. Really good graphics, the sound is amazing, and I could truly get immersed in it!.MrG369Version: 1.35.0

Starting out fineSo far so good. A mixed of fall out and state of survival..Basty1016Version: 1.20.0

Fun play !Over all not too bad of a game. Lots of things to do. Not to hard, enjoy playing it..NjGrl_82Version: 1.33.0

What I thinkI downloaded the app and can’t hear anything at all and tried other ways. But I like the game so far..Mr.LavoyVersion: 1.33.0

Lags & kicks outI can barely stay on longer than 5 minutes & I'm being kicked off OR bad lag OR game FREEZES.JSProphet67Version: 1.40.0

So far so goodNothing to complain about, easy game to understand.Chuck DosVersion: 1.33.0

First refugeAwsome game start playing it can’t stop . Try it ..Creeper Locs :.Version: 1.40.0

This is awesomeThis game is so good I love this game I’m so good at it oh yeah don’t forget to subscribe to the channel guys.Andrew manciaVersion: 1.40.0

YesGreat game enjoy playing to pass time at work.DoubleA8!Version: 1.33.0

So far so goodNothing game breaking, but I like the story so far.Cmac5977Version: 1.20.0

Long tutorialNot sure how this is yet since I’m still doing tutorial.Bella28!Version: 1.33.0

Love it love it love itGreat time crusher.Ogre1969Version: 1.40.0

Great Construction de Bases!I play so many Shelter like him: Mr.Prepper/ Hammerting/ Oxygen Not Included/ Fallout Shelter/ Fallout Shelter Online/ WestWorld/ Assassin Creed Rebellion/ American Dad! Apocalypse Soon/ Hustle Castle/ Zero City/ Zombie Faction/ Undead Nation/ Shelter War/ This War of Mine. Those Shelter Game are similar as First Refuge and I think will going to like it to play this one too. I hope I will not being deception or disappointed it about First Refuge..TsükiÖkamiVersion: 1.20.0

A good gameI was pleasantly surprised, it is actually worth the time, if your looking for a fun game to play, I 100% recommended this.ADRIANDAVIDISPISSEDVersion: 1.33.0

So far, so goodEntertaining with a lot to do..FuraitesVersion: 1.21.1

Enjoying itIt’s comparable to other similar games but also different. I’m really enjoying it. Always nice to crush a few zombies after work..#Mr. B#Version: 1.20.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.40.0

First Refuge: Z Negative Reviews

Features not working -Be careful of harassment and stalkers. The devs do nothing! And ... do not spend money here! I would like to give this 5 stars because it is a fun game with mostly good mechanics. But I can’t. In the private messages.. the block feature does not work, so I do not feel protected from men that keep sending nasty dm’s. I have written the devs about this several times. Also.. I paid for the feature to use my own pic as an avatar. (Yes… you do have to pay for this) 3 times now, after being posted for several days, my avatar gets banned because a player that reports it as being sensitive or bad. Then I have to wait for 3 days before being able to post another pic. Every pic I posted was just a plain selfie. Nothing sensitive. Nothing bad. But apparently, players can report your avatar just for the purpose of harassment and the game automatically bans your avatar for 3 days. I have complained several times to no result. The devs do write back with generic answers but nothing to fix the problems..Lady-LavenderVersion: 1.35.0

Too many glitchesDo not play, especially do not make purchases. The game almost requires you to spend money to be competitive, but then has too many unexplained errors and glitches to give you a disadvantage. Support takes extremely long to communicate, usually asking one generic question per day then after a week they give up and say there’s nothing they can do. Unless a full restart works, the support and developers will not do anything. The game would have potential if they could stand by their product and either fix issues or at least compensate from errors. Good luck!.Sno vinVersion: 1.40.0

This game is complete garbageFirst off the only real reason to play this game is the ppl you meet and are on teams with. But the customer service is NON EXISTENCE. This game rips off everyone but NEVER rectifying situations. They take your money but only give generic responses with no resolutions EVER. They never fix glitches the just make more and as a bandaid state they will fix it but never do. More glitches occur. After awhile normal events start glitching. Absolute joke of creators. Additionally u spend 30 days in state verse state New Era and maybe a week in you home state. Don’t pick up this game if you have this game get the refunds u deserve. These ppl should be bankrupted..Cr babyVersion: 1.40.0

TERRIBLE DEVELOPERS SUPPORTI bought a package in this game and since they had a glitch in their servers and it charged me double the price for my order instead of giving me a refund they gave a useless in-game voucher which could only be used for the exact same priced item which isn’t possible when the packages start at $4.99 and go up. Don’t waist your money or time with this company. Every state is almost dead of players who have quit the game. State 33 has 3 alliances and that’s the entire state instead of 100 like State Of Survival!.X-VENOM-XVersion: 1.25.0

Game UpdateJust updated game received from Apple Updates, installed the update and BANG everything I’ve spent the past two months building is gone and I have been sent back to the beginning cut scenes. I’ve contacted support and submitted a ticket. This game glitches all of the time. I will consider changing this review if my game is ever recovered. Be cautious spending any money on this game if a simple update wipes out everything..MFalls3966Version: 1.26.0

WasteI have played this game for a couple years and it started of well but the developers have quit and the game is full of glitches that are so bad that communication is almost zero. When you submit a ticket complaining it is never answered and the issue is never resolved. So best advice is to look elsewhere for a game and avoid any games run by this developer.Wao is thievesVersion: 1.40.0

Can not access gameSince the updates I am in unable to place, not sure if this is apple IOS problem or of they change set up. I have tried deleting app and rebooting. No luck. Extremely disappointed because the support staff won’t even respond to the tickets..Kitts1234Version: 1.34.0

TerribleI have opened 3 support tickets with 3 major problems in the last 2 weeks. I have never received a response to any of them. Worst customer support I have personally experienced in a game. Even posted on their Facebook page. Never got a response..BygcghdxrdxdVersion: 1.26.0

FrozenMy game frozen after I finished the first boss battle. I tried closing and opening the app a few time after waiting five minutes for it to fix itself. I deleted it. Not redownloading it. It’s an ok game..Wildwolf4Version: 1.20.0

Stay awayDevs abandoned the game a long time ago. Not even listed on their website anymore. So many glitches games no longer competitive just punitive. Apple should not allow developers like this to continue in their App Store.Typical808Version: 1.40.0

Scam. Fraud. Absolute crapNeedless to say the game is absolute crap. Has not been updated in 10 months. They take your money and release a new “state” that doesn’t have the same features as the last. The game is pay to play and still lose because someone always outspends you. The game is unplayable due to bugs, glitches, and cheats. The game developer does absolutely nothing. It needs to be shut down and sued for damages to everyone that has spent money on the game. DO NOT DOWNLOAD THE GAME..Danthegamerman11232Version: 1.40.0

Unknown chargesThe game charges your account without your knowledge or consent. Maybe it’s in the Terms and Conditions in fine print, but having a reoccurring charge, small enough for you to miss, isn’t good practice! So buyers beware, you’ll get charged for an unknown reason!!.BrookvictoriaVersion: 1.40.0

Game locked upAt first I really enjoyed this game, but my game locked up a week ago and I have been unable to play since then. Contacted support and all I get are messages that say. “We are looking into it”. Don’t waste your time..Bigdaddy1shotVersion: 1.23.0

Game frozeThe game appears to be fun. But couldn’t tell because it kept freezing after Kong was done..the minute I go back in I click on something and then it froze..uninstalled since I couldn’t play it.AyasilkVersion: 1.25.0

Update deleted accountI did the last required update and it erased my whole account. No way to access my old one either even tho it was binded..NatblidaHedaVersion: 1.37.0

Quit while you have cashCheap money grab.Skellington.Version: 1.27.1

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