Puzzles & Chaos: Frozen Castle Customer Service

Puzzles & Chaos: Frozen Castle Positive Reviews

Big FunGraphics and flow are excellent, not unlike many of the other games you’ve played of this type. In say that, it boils down to how long you want to fight, level up, get as many legendary heroes in the shortest amount of time and not get bored with the repetitive nature of these games. I tend to get anxious when resources, upgrading and repeating become so expensive that my time involved becomes overtaxed. I end up chatting more than playing, that is while waiting for my buildings to get built or I get lucky enough to pull down a legendary hero and I move on. I have not played long enough to give a complete report. If the game keeps things interesting and challenges that break the monotony…I’ll add to this review. As of now, it’s looking good at the start. I hope achieving higher levels will be a journey and not an endless destination. I will stop playing the game out of boredom and frustration from the aforementioned monotony and seek new, refreshing stimuli. I say give it a try for a good twenty levels while avoiding a drain on your pocketbook. Twenty bucks, used at strategic points would be my recommendation although, like the other games of this type, you need not spend at all. The biggest problem about spending in these games is that when you reach every penultimate goal, the game demands that you spend,(in order to move forward as quickly as you did in the beginning)because the cost of rss to upgrade is astronomical and sad to say, increasing exponentially..I. M. Fupped DuckVersion: 1.37.00

Very good StartNormal match PVE games are cut and fill this adds a new experience by incorporating a refreshing base build environment. Too much buy this buy that thrown at your face so marketing is aggressive and has taken context out of a game I’m sure someone created to experience pure bliss. Nothing is free but it’s strangely unreasonable l tend to leave games like these but depending on how events go I can stay. I will say this though I’ve continued to play specific games for years and games like these where other come out with better intentions last much longer. I feel like someone has offered a return to manage marketing but they are not the one that needs to do it sense I know this game is going down a path where it will be forgotten. Where as games that start trends not follow tend to stay around for the rest to follow. Please take with a grain of salt this review was asked..QuickPlayWinninVersion: 1.2

Better than Game of Thrones:ConquestThis game is what I’ve been looking for when it comes to pvp and pve (entity) puzzle games. Comparing to GoTC, this game is more focused on activities for guaranteed growth over constant pvp and other factors that make growth a crippling experience. Game of Thrones was nothing but constant fighting and pay to win- which is awful for newer players. As well, I’m happy to see there is a well set reporting system for spam messages that are reported under “illegal invitations”, accompanied by the blacklisting options. The only stipple I have are small bugs which are being ironed out and the constant pay to grow advents. Grant it, such ads are necessary for the game devs to continue optimizing this game. Thank you for reigniting an experience I had with Legendary : Game of Heros..Aaliyah MatthewVersion: 1.32.00

Unnecessary tutorials and poor programming.This game is nothing new, other than just a variation of the similar games out there. What really gets me is the amount of tutorials that forces you to use resources when it is unnecessary, such as using the 1 min speed up time, where a hand points to the speed up button when I could have just waited out. The continuation of this game keep on leading you to click here and click there. The first hour of this game was excruciating painful, as I had to follow the path, not allowing to figure things out. And this constant of switch to animation for special moves continues to happen even when I choose to disable the animation. The option is to play only once for new characters, then I realize every time you level up the same character , it is considered as “new”, so it activates the animation again. That’s so painful to keep interrupting the game flow..TadamineVersion: 1.35.10

Well done for the genre butGood production values and the battles are fun. But there’s a LOT going on here. A lot of clutter, a lot of waiting time (stamina recharges, building wait times, all of that) and a LOT of in app purchases. I mean a lot. Temporary packs (limited time only), multiple other packs up to $99 each (MULTIPLES), plus monthly subscription $40 or weekly $5 PLUS EVEN MORE like you can buy shields for your city, you can buy speed ups, you can buy to increase your power temporarily in wars. Plus buy the gacha character pull lotto. It’s just too much. I would be willing to pay $5-10 for something if that was it or almost it, and if there were sort of even playing field. But this game is mostly about who can spend the most, and who can log in at the exact intervals to click the most on their city..Dawna joVersion: 1.2

Beautiful but weirdThe graphics of this game are actually pretty amazing. The game play is really fun. The only complaint I have is the weird dialogue they gave the characters. The script could have been written better but it is what it is. Also they REALLY want you to spend money in their game (Which makes sense it’s a beautiful game and I’m sure it took a lot of time to develop) but so far I haven’t been required to spend money to level or play which is nice. There are a ton of aspects to this game and lots of things to do and explore..NightLight31Version: 1.36.00

So far so goodI am enjoying the game, however I have the feeling that it will be like the game of thrones game where I’m going to be attacked by other players. I enjoy the fact that I’m rebuilding the kingdom and earning things need to continue to do that, but if my little kingdom starts getting attacked I will have to delete the game. I personally don’t like that and don’t think it’s fair to rebuild and thrive and other player can just take everything you just did and I don’t care to be told that is how the game is created. There should be an option to opted out of that part of the game. I work every day I do have the option to be on this game to defend my kingdom when it’s getting attacked. hopefully that will not happen and I can continue to enjoy the game..Red LotusVersion: 1.28.03

Unique Magisterial Game of Epic Proportions!!!I knew from before stepping foot into thine world of this magical realm that it was to be up my alley & tickle my fancy! Alas, I have tested the waters of thee having made it forth beyond Chapter 5 & I must say out loud & proud that my take on this is that it is Sheerly beyond superior as a phone app game both in gameplay + graphics + the intensive complexity of the storyline!!! Everyone it’s worth stepping into this world. Thou shalt not be dissapointed. I would say honestly thus far it is WAAAAAYYY BETTER than ANY phone app game I’ve game thus far that do have the constraints of countdowns on building + troop upgrades. Gameplay makes upgrades seem less and never cross your mind honestly. Everyone, good luck!!! I must rush back in!!! 🦾.$L0$$êDVersion: 1.34.00

It’s G00d!I’ve been having a lot of fun with this game so far. There are a ton of things to do, so you’re constantly clicking around to different places. The battles are cool, my only suggestion would be to let them match diagonally. The one thing that really annoys me (the reason for 4 stars) is the freaking pointing finger telling you what to click. The whole beginning of the game is like that and it’s very frustrating. But not only that, the pointing finger stays on your screen pointing at what you need to do. Non-stop, 24/7, 7 days a week, it does not go away. It is now my nemesis! Good day!.SkindredVersion: 1.2

Interesting gameI haven’t played a rpg game in a long time Mainly because I became bored with it after awhile if repetitive building up and getting knocked down. It became irritating and annoying. I’m still on the fence if this game will be the same as the others. So far everything is pretty basic on it. As for addictive I’ll give it that it has kept me playing to see what happens next. That’s why I’m giving 4 stars. If this game doesn’t bore me in a couple of weeks I’ll come back and 5 star it..Game play and payoutsVersion: 1.39.00

So far goodOnly level 5 and you know how it goes at the start… everything is free and/or fast with lots of supplies. It’s not likely to stay that pace though. It is a lot of stuff to navigate through but the game does good teaching you steps. Just a lot in the fast pace. Took one star due to a LOT and I mean A LOT of in game purchases everywhere. Much nickle and diming going on. If you aren’t careful you could easily rack up a lot of purchases and burn your credit cards..MoolandiaVersion: 1.33.00

To the future!So far…The story is basic (cute but not very creative), the graphics are good, and the gameplay is typical (it feels like other games I’ve played, but also makes it easier to understand). I think it’s best quality is the characters. The recruitment possibility is high, definitely a bonus as opposed to others, and the rewards are good. All in all, not bad, but could be better. I look forward to the future of this game..ValDrago1Version: 1.33.00

Colorfully Entertaining Game PlayA very visually appealing and engaging gameplay that is satisfying and fun at the same time! The puzzles and battles are well done with good graphics. In many ways similar to these types of games that are based on character development and power which rely on spending real money to advance at an accelerated rated. Overall so far, I am enjoying my gaming experience!!.RamasaunVersion: 1.3

Fun to playSo far I’m at level 5 after two days of play there is a lot to do that makes it interesting and though you have the option to purchase in game I have had to spend no money thus far and am still moving along nicely in the story will update later.CKelley75Version: 1.38.00

Not fairLove the game but oblivion war is not really fair, it should be designed in stages like in every server have one first and who wins goes to the next level between servers, older servers have more power due to being in the game early, servers are added as new players join and there is no migration yet. How are we supposed to compete on a fair level? Another suggestion is that R5 should be able to move castles around if necessary. Great game but somewhat not fair in certain events!.MariaLD25Version: 1.36.20

So far a great gameI just got to castle level 5. I still don’t know everything about this game but it seams to be fun and has a decent story as well. If it stays on track like this it will continue to be a great game. I haven’t ran into any pvp stuff yet so I’ll have to see how that part goes. It will be a easy “five star” if the game continues to flow like this. I’ll com back and change it after I learn more..BFG Mr GrimmVersion: 1.38.00

It’s a good game but..So I recently played this game and it’s fun and I really like it but the buttons get me confused. Like I’ll be looking for something and it would take me like a minute to find it. Hopefully they organize it in the future. Overall I give this game a 9.5/10 I recommend playing and giving it a try.❤️.Nakrobe77Version: 1.38.00

Just starting out but so far not badI am just now reaching level five Citadelle. This is day one but so far it hasn’t been anything wild ‘n out rages as far as having to spend money like so many others have said I don’t like, however, that you’reCastle or area gets destroyed every time you are in active it seems like… I’ll update this when I have more to go on! Thanks!.Kbj1207Version: 1.35.10

My WotldI Love this game!! This is my relaxation game I play at night(or several times a day) & l absolutely love it it’s fun it’s challenging, it doesn’t cost anything to play but even if you do want to purchase some of the extras it’s not expensive & they have daily deals! I Love that you are doing all kind of different areas & Heros all the time! It’s AMAZING!!.Beth & WilliamVersion: 1.36.20

Fun GameI’ve been playing 6 months lots of fun. Over that time I have become a high level player. The cost for that is equivalent to a nice car. Each week is filled with costly events. I’ve seen a big drop off of new players. It’s time to ease the purse strings and advertise to get some new players..CweferVersion: 1.39.00

Fantastic game!The graphics are suburb, the sounds are ambient, and the tutorial is thorough without being a nuisance. They don’t hound you to pay, pay, pay. Obviously they have great upgrade offers for additional perks. But you don’t need the perks to complete the game play. I just love this game!.UgjrerVersion: 1.38.00

Fun.... but lots of talking breaksI enjoyed building up my castle and dragons. The matching game with a store line was fun and could draw you in for hours. At least for me. My only complaint were all the character talking breaks. Maybe it's because I haven't played an RPG (correct term?) in over 20 years. But having to click on so many skips annoyed me..USAFBrownVersion: 1.39.00

Nice blend of different types of gamesIt has RPG elements built around the standard match 3 game. I got tired of Candy Crush and Gardenscapes, so I haven’t played this type of game in a while, so I’m finding it pretty fun. The character and city building aspect is also pretty engaging. Overall I rate it an enthusiast five stars. *****.Zeno the StoicVersion: 1.36.20

Good game to pass the timeLike it so far nothing to crazy with the ads has good graphics and a good story line. Overall I can see myself playing the game more to spend the time off of social media ahahah. Probably look more into the pvp and see how it is as well!.Eramirez514Version: 1.3

Passes the time by not badI'm not into these games at all and honestly just doing it to earn some cash but after getting my castle to level 5 I'll say it's not too bad. So many attempts to get you to purchase things without even knowing the full extent of how to play the game which is odd to me. As I played I found myself more fond of upgrading and battling. Not a bad game by any means..BasedmekVersion: 1.39.00

So far seems coolJust started. Not bad. I like the story and the characters. All of the stuff blended together is cool. Wish the match game had more options to match like the other match games. Box matches and such. Look at Harry Potter or Candy Crush. They are good match games that make it more dynamic than just 3 or 4 or 5 in a row. So far, though, it seems cool..Jimbob peoplesVersion: 1.35.00

InterestingGame seems interesting enough so far but I feel they should wait till you are further into the game before promoting you for a rating so that you get a chance to really experience the game. Im still in the tutorial basically.JdcwolfbrotherVersion: 1.31.00

Great but there will always be P2P bulliesA great well rounded game. Lots of freebie rewards that help you advance, but in every war game the pocket players bully the free players, causing many to quit. If only the developers would enact some player attack caps so players could only attack, oh I don’t know, +\- 5 levels? Even the playing field a bit..IceNinjaGurlieVersion: 1.37.00

How good it isHow good is it I don’t know but what I do know is that this is one of the best free to play no internet mobile games my fingers have ever touched I don’t know how this game could honestly get any better thank you for making one of my favorite games to play.Ethiopia’sVersion: 1.39.00

A Fun GameI have been enjoying my time playing this game. The animations for the heroes remind of games I have played in the past. Final Fantasy and other games come to mind. At least when I think of the hero animations when using their special powers. It is fun to play..Ashel92Version: 1.35.10

Well Put TogetherNot very many puzzle rpg’s that have this particular layout. So far, the developers have proven they have been willing to put time into the quality of their app. Puts games like Empires & Puzzles to shame. Way to set the standard 👍👍.Red1192Version: 1.36.00

ConfusingInstructions are not clear. I figured out the battles but I still haven’t figured out how to obtain things needed for hero upgrades, constructing buildings, etc. Also the dialog between the characters is bland. I know I can skip it but I’ve been paying attention to it in order to find clues or instructions but haven’t found any so far..WillizzzVersion: 1.37.00

So Far So GoodThe game is actually more interesting than I initially expected it to be and is able to grip my attention, however it is very busy on the screen with a lot of menu options and pop ups that I tend to just tap to get to go away or do without thinking.Bean166Version: 1.36.20

Not the biggest gamer….However, this game has kept me interested. To upgrade things and keep up with fixing and gathering and battling has had my attention and desire to play. Very nice from a mom who doesn’t normally play..MamaNay💜X3Version: 1.36.20

Addicting and entertaining!This game is really hard to put down. The plot line is really fun to navigate as well as learning about the different characters. There’s so many varieties of challenges and it’s definitely worth playing!.RawstgVersion: 1.36.20

How great is itIn the beginning it helps you understand how to play the game. Once you feel like you understand it stop helping then let you try on your own while still assisting..Tray0833Version: 1.36.20

HiGreat game.DanncoutureVersion: 1.2

Great gameGreat game and special effects..CooperJ71Version: 1.39.00

Fun gameGood characters.CrazyLewis125Version: 1.39.00

Great game!Great graphics for a phone game, fast paced, fun to build your city..ZeniseVersion: 1.39.00

New playerExcellent game so far. Just started and levelling up easily!.Lucky_16Version: 1.39.00

Game told me tooDefinitely great and am not a bot.Not bot 59679Version: 1.39.00

Great gameMade me money.Updog6Version: 1.39.00

Cash dealThank you so much for the money.Niktardboobshole’sVersion: 1.39.00

YayLove it so much it quickly passes time.ViktoryaCTrotVersion: 1.39.00

Best gameBest game.HiharryharrisVersion: 1.38.03

OkSame as many games of this sort ,it all about money ..Brandyjake4x4Version: 1.39.00

OverwhelmingIt’s a bit overwhelming with the information but I enjoy the puzzles and working through the levels. Thank goodness for the helpful guide..Katcam73Version: 1.39.00

Good gameSo far the game has been good.Dodgeram98Version: 1.38.00

Game puzzles and chaosI was never a big fan of these type of games because of the waiting periods, but I find this game to be pretty interesting and it kept my intent. It kept my wanting to play it mostly all through it sure there’s a couple little bugs here and there but nothing to really complain about it. I find the game is really fun to play and I recommended anyone to give it a shot..Mr. Greco1Version: 1.38.03

Review of gameI like the game.Nyree-dawnVersion: 1.38.00

Great gameThis game is great and fun.Suzieq2421Version: 1.37.00

Fun so farNot a bad game decent graphics.Canuck💩💩💩Version: 1.37.00

ChewpacLiking it so far.Chewpac604Version: 1.37.00

GameGood game like the story line feels good to play.Death567890Version: 1.37.00

Interesting storytellingLoving the different hero’s and story.Pharmacy_lifeVersion: 1.37.00

Not badIt’s alright.Scarecrow181Version: 1.37.00

Amazing game!!!Lots of fun! Great game!.BrodyF1244Version: 1.37.00

Puzzles and chaosAwesome game. Can’t put it down..Geo2167Version: 1.37.00

Awesome must play this game !!Awesome stories and adventures this game has epic heroes and background must play graphics are amazing !.LeffrogVersion: 1.36.20

ReviewGood voice acting gameplay repetitive.Hexagon77Version: 1.37.00

It’s pretty funYour basic build and match type of game.SawibeVersion: 1.37.00

Amazing timr killing gameLove it.Cuminyoface6996Version: 1.36.20

GameplayVery fun and intense game. I could play it for hours..LkkjhggyiopphyVersion: 1.36.20

Very funQuite a fun game so far. Moves quickly.Debsmitty52Version: 1.36.20

Good gameEnjoyable game.Golfingscientistst13Version: 1.36.20

Super gameAmazing game full of action and adventure. Highly recommended.Manolo RochaVersion: 1.36.20

Puzzle & ChaosGood game.Dean64 37Version: 1.36.20

Game reviewI love this game in this game you can build upgrade and expand your map you get to battle enemies by match tiles and you can make your hero’s stronger by upgrading them as well as much more.Marie Anne smith11Version: 1.36.20

Testerup reviewLoving the experience really got into the game love RPG’s first time playing one with puzzle strategy but it’s really addictive 👍🏼.Maurice J RichardsonVersion: 1.36.20

Another puzzle gameWe'll see how it plays out.HDmech69Version: 1.36.20

Good visualsTo tell the truth, I don’t like these types of games. But i will admit that the graphics are good. Just wish that the add was more precise for game play. But I guess that is the norm to hype the product..Rfort197144Version: 1.36.20

Fun TimesReminiscent of some great games of days past….The_BrandoVersion: 1.36.20

Fun to playGreat story. Easy to follow along.Tnt simsVersion: 1.36.20

Great gameGreat game!.George Black123Version: 1.36.20

Makes me happyThis is a fun game, I enjoying playing this!.Alice Mae PappenheimVersion: 1.36.00

Only lvl 5Only level 5 so far pretty fun nice visuals, seems very similar built as other games.Crazy ChitoVersion: 1.36.20

SnooseThis game is very interactive and has lots of fun characters! Gameplay is great and story line is awesome.HdhshxybdycyxycgctxVersion: 1.36.00

BuenoMuchos Gracias.3niperVersion: 1.36.00

Jamais penséTrès bon jeu.Bobby hill 33Version: 1.36.00

It’s awesomeThes game is awesome.Moonkids123#Version: 1.35.10

Graphics are amazingThe language flow is not the greatest but my god the graphics are beautiful.Fb-rageVersion: 1.35.10

Challenging yet funGreat plot with better graphics and a fun game to play.YauoverthereVersion: 1.35.10

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.40.00

Puzzles & Chaos: Frozen Castle Negative Reviews

Do better with your adsIf I could give this game negative stars, I would. The ads that I see of this game while I play other games makes me not want to ever play this game. If you want to have someone play your game, do not make an ad with a black guy and obviously a white guy doing the voice over, it is not appealing and it just makes your company look desperate to get someone to play, in my case, and other players above the age of 30, will never play this game. I had to download the game to type up a review, but I will be deleting the game after I write this review. I just wish that game devs would go back to the old days and see how ads or trailers are supposed to be made for games. 99% of ads about games that I see just make people like me not ever want to play these games. All I have to say is, “Do better.” What I mean is, make your game ads look more appealing to your audience. There is a reason why this game is not in the top 10 downloads, it’s cause of the ads. I’ve been playing games for 30+ years, and I’ve never seen ads as stupid as the ones that I see on games for phones these days. They might be appealing to the younger millennials, gen z or today’s generation, but not to us older millennials, these ads make your company look desperate..Brojon82Version: 1.37.00

Wish there was a single-player modeNothing like the ads that tempted you to look it up in the app store. combination of a match-3/character battle game and a castle/fortress defense game. the match-3 and character building are interesting, but the castle defense is the standard build-it-up-all-day and watch-it-all-get-destroyed-overnight because there are always stronger jerky players who spend all their time flogging the weak over and over. so you end up spending all your time and resources repairing and recovering only to watch it get blasted again. of course you have the option to spend tons of $$$ to get stronger faster or to protect everything, but all i want to do is have a little spare-time waster. i wish i could play a game like this by myself against NPCs in sandbox mode where i’m not forced to join an alliance and i don’t have to be immediately the most powerful force in the game in order to withstand the repeated onslaught. but whether it’s this game in a fantasy realm or any of the zombie apocalypse games, it’s always the same thing. i played for about a week and then gave up when the inevitable pattern described above came to life. devs need not respond since i’ve already deleted it from my phone..SFA3Version: 1.29.0

Terribly disappointingI have two characters in two different realms and both of them have been shut down today due to suspicious activity I have invested so much time and money and energy playing this games because this is the first one I’ve ever done and I really enjoyed it and I love the camaraderie and all that stuff there is a lot of cheating that goes on but I wouldn’t even begin to know where to start on something like that or anything like that so I am like blown away this has happened now I will probably quit the game and encourage everyone that I know not to play it or download it simply because you work hard towards a goal and when you get close to reaching it they mysteriously shut your accounts down. I feel like all this has been done on purpose in order to keep people down low that don’t spend very much money but work very hard at moving forward so they just shut your accounts down I guess theymust not be making enough money- and being kicked out will put me so far behind even if it’s only for eight hours that it will be too hard to catch up and I don’t want that at all I am so disappointed.JmawesomestVersion: 1.36.00

Cash GrabI had high hopes for this game. It seemed really interesting. But, not even halfway through the “tutorial,” it’s already spamming you with in-game purchases. Heck, some of the basic things other games give you right off the back or after the tutorial this game locks behind a paywall. The 2X speed up is locked behind a purchasable pass to gain access to it. You can unlock it without buying it but you have to wait a while to clear the necessary chapter as this game’s power scaling is nonsensical. So, unless you are willing to pay to get stronger, it will be a long while until you get it. Also, most other games have a skip construction feature when the timer gets to a specific point, and those that don’t give you plenty of speed ups to compensate. This one doesn’t. So, I hope you like waiting if you download and try to be a Free to play player. But if you want a match 3 game that is all around better and had better pacing, play Myths of Moonrise. Not the best out there but still better than this game..AaCroggerVersion: 1.2

Not as advertisedI downloaded this game because it showed ONE girl trying getting through a maze of problems. Thinking that would be fun to help her I was treated with something else entirely. There wasn’t just one fighter to get through the maze and I kept hoping that maybe after I solved the next battle that would be the case. After 2 weeks of play I finally figured out that I needed 5 different colored fighters to take advantage of the 5 different colors of matched bulb things. There was never going to be any other way around. The play is stupid! If you’re faced with multiple enemies and you have taken out say the center and one side leaving you with just one and you only have matches for the opposite side you will do nothing to that last one even if you match the colors of a fighter on that side. Like I said it’s stupidity, right? I gave it two stars as the graphics were ok and it worked every time I tried to play it without crashing..LukiLaraVersion: 1.28.03

The tutorial needs to endI would enjoy the game more if it would STOP pigeon holing me into doing something. I don’t care what should be the next step, let me upgrade my hero’s, access my bags, or whatever else it is I want to do. Forcing me to press some event when I don’t want to proceed is the quickest way to get me to uninstall something. Give a quick three to five Mission tutorial and be done with it. Three chapters of “you HAVE to go here and you HAVE to move pieces like this and you HAVE to do what I tell you to do” is INFURIATING! The game is not that new of an idea that most people downloading don’t already understand how to use it and what they need to be doing. Stop trying to hold our hand and force us along a path or play style of your chosing..SouthernRodeyVersion: 1.2

P2P Player Honest ReviewAt first, this game was great! It was obvious that spending is required for this game to compete with other players. I have no problems with this. However, their help desk rarely fixes issues reported, if at all. For over a month now I have reported not being able to redeem codes and the best response I received was “Use Facebook. Sorry for the inconvenience.” That, in my opinion, is pathetic customer service. Emergency maintenance due to game breaking issues typically get a “sorry” gift of 100 diamonds. 100 diamonds barely does anything for anyone in this game. I warned them I would leave a negative review if they didn’t resolve this issue so here I am holding up my word. Overall, fun game with a lot of fun people but their customer service and help desk are absolute garbage..MGKisGarbageVersion: 1.31.04

The tutorial is so annoyingIt literally wouldnt let me play and there were better moves i could have made in the game but it forced me to do the bad moves. then it made me use the special powers for the characters and literally would not let me touch the puzzle. the text is so annoying and when i tried to check if there was a way to turn off the tutorial it wouldnt let me click on settings BECAUSE IT WAS GIVING ME MORE TUTORIAL I HAD TO DO BEFORE I COULD ADJUST THE GAME. all the female characters are incredibly over sexualized but i guess what did i expect from a game that gives you what feels like 30 minutes of scripted gameplay nobody wants to do. its a tile match game everyone knows how they work there is no reason for a tutorial that long.The weirdo in gym classVersion: 1.4

Just awfulI can’t touch a game without spending $4.99 to support the devs by buying the first purchase to gain a 5* hero and this game is so bad, I couldn’t justify spending the bare minimum. The dialogue is embarrassing. Have an English speaker help you before publishing. Graphically, I waited to free the dragon hoping the bleak frozen landscape with frozen buildings that all look the same would blossom into a vibrant landscape teaming with life and the waking dragon did nothing. No changes at all even though the poor dialogue indicates the landscape is frozen because the dragon was captured. The puzzles are also mundane. You guys need to rework this whole game if you ever plan to succeed. Deleted after 20 minutes..Foryst55Version: 1.4

TerribleWhen I first started playing the game, it was fun. The game has slowly declined. I will tell you this you will spend a lot lots of money. This game is about spending a lot of money and then they play this conquest of lords and scorching event. It’s so unfairly matched developers do a poor job. at fixing these issues there has been several complaints on this issue. it cost a lot to level your citadel with resources in the game does not give you enough or rewards. It just wants you to spend spin spin and then it gives you these crazy events where people can just take it away from you and then you have to rebuild it’s not worth it..Relevant!7Version: 1.38.00

It’s okOkay so I loved playing it until level 11. By this time I’m waiting forever for stamina to fight monsters or to play the puzzle games. Everything you have to buy. It could of been fun but it’s boring having to wait just for stamina. What else to do if I can’t level up my heros by fighting monsters or playing games? I can do nothing but wait for a building to be done and just sit there. It would be cool if could be in the exchange store and that even only has four options…..T1ov3Version: 1.31.04

Frustrated- bewareSpent a lot of time and money leveling a hero. Bought into the promotions for that hero. After a few months, they updated the game to make that hero obsolete and then started pushing the next hero. I understand the company trying to make new heroes and trying to make money. That is expected. I think it’s dishonest the way 37games goes about it. Basically a bait and switch. I expressed my concerns but they didn’t care. Be warned. While I enjoyed much of the game I think they are dishonest. Don’t expect them to respect your time and money spent. They will cheat you too..Dhshdn djxjVersion: 1.33.00

Update made me restart everythingThe game wasn’t bad until this latest update that forced me out of the game to update. When I updated and tried to log back in, it made me restart from the very beginning and I have not been able to access everything I’ve completed on my actual account. Guess I didn’t realize this game was a take your money and screw you type game..Killa kam2002Version: 1.35.10

BoringDon’t bother. The game is just boring. I only downloaded this as part of a WEBTOON Treasure Hunt quest and kept playing because WEBTOON promised that I would receive coins for completing various stages within the game. I never received the promised coins. After following up with customer care, I was given an automated list of potential reasons for disqualification that didn’t apply to me. Since I didn’t receive the coins, I feel no obligation to keep playing or to leave a positive review..Rachey362929Version: 1.31.04

So many reading and storiesThe game is too slow to start and they want you read a book before start. Deleted.Caiser SozeVersion: 1.30.00

Always loadingI don’t know what’s wrong with this game but it is ALWAYS loading; how can I play if it’s always loading?.KmorkVersion: 1.30.00

Waste of moneyIt’s a fun game but it’s a pay to win game and it’s next to impossible to win any events for hero’s even if u spend over 100$ won’t make a difference and they don’t reply to mistakes or glitches or any problems they just ignore you it’s full of drama and really stressful I wouldn’t recommend downloading until the fix all there issues.AngelCobraVersion: 1.30.00

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