App Customer
Service

EmployerAccess Customer Service

About EmployerAccess (Elevance Health, Inc)

Good news! EmployerAccess is
mobile. For busy Employers
on the go.
EmployerAccess mobile app
lets you make payments,
view enrollment, email ID cards
to participants and stay informed
with the latest news.
Secure and convenient biometric login.
CategoryProductivity
Release DateJuly 30, 2020
Latest Version2.5.1
PriceFree
Age Rating4+
CompatibilityRequires iOS 13.4
Last UpdatedApril 20, 2026
Size30 MB
Supported Languages (1)
English

What's New in EmployerAccess (v2.5.1)

Welcome to EmployerAccess Version 2.5.1!

• Bug fixes and performance improvements.
• Enhanced user experience and stability.

EmployerAccess Contact Information

To reach EmployerAccess customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameElevance Health, Inc
Company WebsiteEmployerAccess Support
Company EmailComing soon...
Customer ServiceComing soon...
Social MediaFacebook / Twitter

EmployerAccess Subscription, App Deletion & iOS Support

How do I cancel the EmployerAccess subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select EmployerAccess from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the EmployerAccess app?

Touch and hold the EmployerAccess icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

EmployerAccess purchases, refunds and billing issues

Report billing or refund requests for EmployerAccess through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the contact information above or the EmployerAccess App Store page.

Distribution of EmployerAccess Reviews

Of the last 6 reviews shown, 0% are positive (4–5★) and 100% negative (1–3★). App Store overall rating: 3.4 / 5

5★ 0
4★ 0
3★ 0
2★ 0
1★ 6
Most mentioned:screensignbadgeblankbeyondnothingwhitewhereinsurance

EmployerAccess Positive Reviews and Ratings

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No positive reviews yet for EmployerAccess.

EmployerAccess Negative Reviews and Ratings

Blank screen

This is beyond horrible. I have downloaded the app 3 different times and each time, I sign on and get nothing but white screen. Absolutely useless

LWebbie35Version: 2.4.7
Badge

The app has a notification badge on it. I’ve looked everywhere in the app, and there isn’t even a place where notifications could appear, so what’s the badge for? Why can’t I clear it?

MuéroVersion: 1.0.1
APP IS BROKEN

It stopped working, I paid for January and scheduled February but now I cannot use it, just a blank screen after the sign on page

Greg35754Version: 2.4.7
Worst name for an app

I have a dozen insurance policies— no where does it say what insurance company this app is for. The stupidest marketing I’ve ever seen for an app.

VibrantLDVersion: 2.1.0
Comptroller

I sign in and get nothing but a white screen

Comp1712Version: 2.5.0
Absolute TRASH

Beyond annoying!

Csandman9Version: 2.3.8

EmployerAccess Screenshots

EmployerAccess iPhone Screenshot 1
EmployerAccess iPhone Screenshot 2
EmployerAccess iPhone Screenshot 3
EmployerAccess iPhone Screenshot 4
EmployerAccess iPhone Screenshot 5