Glucose Graph Tool Customer Service

Glucose Graph Tool Positive Reviews

Jury is out!This app has not been updated in over two years!! I gave it three stars, because I can’t get it to work with my Freestyle Libre 2! It try’s to upload my screenshot, but gets stuck! So my rating is based on the fact that this app has been given no attention and has not kept up with current technology! If and when it gets updated, I will happily change my rating! I truly want this tool to work!! It has such great potential! Come on, Glucose Goddess!!!! Please update so we can more easily put the info in your great books into practice!! This should be top on your priority list!!.Nancyp0913Version: 1.1

So AWESOMEReviews that say this app does nothing are from people who do not understand how it works! 1. You must be using the libre freestyle CGM and use the LibreLink app. That is #1. #2 you have to log your food/exercise on the GG app with the correct time. (Can be adjusted, but it took me a little while to figure out you have to tap the little time button in the bottom left for it to pop up and allow you to change the time) #3 you must wait until you’ve finished your graph for the day to screenshot your DAILY graph from the LibreLink app, upload the screenshot to the glucose goddess app & it will analyze your data and break up the graph into smaller graphs that zoom in and show you how the foods and exercise you logged cause a spike or decrease etc. That’s why the timing is so important, because it uses the time that you input your food/exercise in the glucose goddess app to segment your daily graph into smaller, zoomed in portions. If I could upload a picture I would to show you, but it’s very interesting! And then you can compare the graphs to each other and export in an Instagram size photo to your camera roll. Very cool AND useful when you know how to use it!!! Hope this helps!! 💛.Morgan GillVersion: 1.1

Pretty great BUT…This app is really helpful for getting a quick and easy view of the food choices you make and their after effects. BUT I wish there was a little more flexibility within the app to delete or replace the daily graph. I accidentally uploaded the wrong day and now it won’t let me go back and upload a new day. If I delete the info I input and enter new info, it still uses the old graph data and does not allow me to update the daily graph. I would give it five stars if this weren’t an issue….33moxie33Version: 1.1

Stopped workingThis app made the graphs from my CGM so much easier to understand and compare. I was really enjoying it. Then in the middle of the day yesterday, it stopped. It crashed at the end of trying to up load a graph. I logged out and now can not log back in. Is something wrong? 5 stars when it works, but now it can’t be..Ljds123Version: 1.1

AKA Sugermama!This app is amazing. It works with the Libre CGM to show you your response to foods eaten. Very little documentation but as “Glucose Goddess” she has a healthy presence on Facebook, Instagram, and YouTube. Much needed and forward thinking! Thank you so much for developing this! 💚.JetneoVersion: 1.0

Stopped workingI have been loving this app but it just stopped working. I upload the image and it stops at the end and never gives me my charts. Have deleted, re-installed. Help..KoerrrrrrryVersion: 1.1

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Glucose Graph Tool Negative Reviews

UselessI would’ve loved to use this app. But it only seems to work with Libre Link which doesn’t work with Libre 3 which is the CGM I have. That wasn’t clear before I paid $5 for the app. When I reached out for help (twice) I got no response. So a waste of money and poor service..SharoninakVersion: 1.3.33

No sign of privacy concernIt only allows for signing up with Apple, Facebook or Google accounts. Not with personal email. It is not clear if/how much of my data or metadata is shared with third parties. For an app that keeps very sensitive health data, I’d expect to see more info about how it is handled..AsdamsdasVersion: 1.1

Brand specificThis app is useless if your insurance doesn’t cover use of the Libre. I find that interesting since I’ve found my Dexcom info to be much more accurate. (Finger sticks are more accurate than CGM and a good comparison at each insertion.).Jp79970117Version: 1.1

Crashes at pic loadCan’t get past the part where you load your graph pic … tried a few times. So not able to use it. Bummer..Audio_insightVersion: 1.1

Upload gets stuckCannot upload screenshot as it gets stuck at the end.SRsydVersion: 1.1

HorribleThis is such a lie I can’t. It doesn’t help with anything You have to log your meals and then take screen shots from the feeestyle libre app This is absurd.Ness0115Version: 1.1

App gets stuck in the uploading phaseCan’t use without the graphs. Please update!.Malexander0508Version: 1.1

App is brokenPlease fix it. App stays stuck in uploading graph part and never finishes..MontescarroVersion: 1.1

The app doesn’t do anything usefulWorthless.Foodie_buddaVersion: 1.1

UselessThis app does nothing.Nylorac-relssekVersion: 1.1

Great two years agoIt used to be Amazon, but has been neglected completely by the operator. Such a pity..NandomexVersion: 1.1

LangueEst-ce que l'app fonctionne si on écrit en français?.Cliente XVersion: 1.1

It s a great tool but it stopped workingWhen it’s time to download the graphs, it bugs at the end of the downloading and you can’t have the graph..it used to work in the past but now the app seems unfortunatly bugged :(.Une adepte !!Version: 1.1

Graph cuts offThis app seemed like such a great idea. Keep track of what various foods do to my blood sugar in a visual way. Except the picture is cut off halfway up and you can’t see the peak. Fix please..Busymom1234Version: 1.1

I think I need more instructionsOr a better idea of what this app can/cannot do. I loaded a screenshot of the previous day’s daily graph from the Freestyle Libre 2 app into this Glucose app and it did provide a graph like the ones Jessie shows on her IG account. However, the graph was only for one of the meals I had recorded in Freestyle and I didn’t get to choose which one. I tried to add a new test to that day to see if I could create more graphs for the same day, but it would not let me select a time (I was able to type in the name field etc, but the typical time scroller wouldn’t display when I tapped to edit the time field). Keep in mind that you are only able to enter previous days’ data, not the current day. It’s a free app so no harm done; just not sure if it needs some fixes or if I’m not understanding its limitations..Amarie8Version: 1.1

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