BueNovela - Leer Novela Libro Customer Service

So I’m general I love this app. Gives you access to so many stories and easy to operate. My only issue is the cost is too much. The book I am currently reading each chapter is 11-15 pages but it’s phone size pages and in fairly big text. And each chapter is 25-42 coins/bonuses points. So you either have to pay to get those or do rewards. But the rewards are so low it takes forever to get enough. I bought one package at $9.99 for 1000 coins and 150 bonuses. It didn’t even get me through half the book. Maybe like 35% through. I don’t want to pay again because another $10 won’t even get me through the rest of the book and I don’t want to pay over $20 just to finish it. So beware you’ll get hooked on a book then either pay a high price or be checking in daily and doing all the bonus videos (only earns you 3 bonus points).

Interesting books that grab your attention. Guaranteed to find something that you like. Love the check in bonus coins. Fair warning that if you love reading the first chapters are free but after a handful of chapters you start spending the coins. The only thing I’d want to recommend is the number of coins should be based off the number of pages. Without changing the price of the coins. I just think it would be more fair on the reader if the chapter we are unlocking was only 6 “pages” then it should cost 6 coins. It would be in my opinion more effective. It could mean more more coin purchases as a result. Where it isn’t terrible to purchase a chapter at 35 coins a chapter, its the number of pages we receive. A purchase of 300+ coins should last longer than only 12 chapters.

I have loved this app but it’s taken forever for the writers to update chapters & that can be so frustrating waiting weeks for a new chapter to drop , especially when the author says the chapters will be updated the next day & then they don’t & this happens repeatedly. I’d understand if it were a once in a while thing - everyone has their own life & people get writers block but when it happens over & over & over the excuses just get old . And as far as the app their HORRIBLE about responding to their customers when there is a need to send them a message. But they do have some amazing books that I have throughly enjoyed reading . Overall it’s a decent app just try to read books that are compete already !

Books are good, I’ve read two so far. Grammar is not good though, makes it hard to read sometimes. Also I shouldn’t have to pay so much per chapter. I’ve put over $100 into reading one book. If I’m paying that kind of money, I should just be able to buy the whole book instead of reading chapter by chapter when the books themselves aren’t worth that much with all the grammar issues and spelling errors. I understand these people should get paid, but it’s a bit too much to ask of people to pay that much per chapter. And the chapters aren’t even that long. It’s disappointing. I do love the books I’ve read though, no doubt about that.

Do not get this app!!! The books are interesting, but the grammatical error are awful! A lot of the paragraphs don’t make sense. The authors keep using different names for the same character, and ‘also repeating a chapter multiple times thus using your coin unnecessarily. I bought 2000 coins, and I wanted to divide them between two books. However, I used them in just a few chapters in one book because they automatically charged me for a few chapters at a time even though I clicked the automatic bottom off. You only get a few free coins, thus, you are forced to buy more if you want to continue reading. In addition, the chapters are very short, three to four pages per chapter and the last page has only written a sentence or just a word on it.

For me I like getting lost in certain books. The stories have to really have me imagine myself in them for me to read. I can read a whole book non stop if it has me truly hooked. I give the ones I do read a 5 star for truly grabbing my attention. With that being said I would really just like a one time subscription to truly have myself to keep reading. I enjoy the books so much that at one time I have six different books I am reading at once and most time I spend so much on trying to get coins or buy that I would love to finish a full book before starting another to keep my interest going.

It’s a great app for readers, the font is easy going and being able to change between light and dark mode is p sweet for the reading till 2 am people (me). My only real issue is how expensive some of the chapters can be coin wise. Like I don’t mind watching a video or two per chapter, but sometimes you need 15 or more to have enough coins to watch. I don’t mind supporting the app, that’s just my only issue with it as an impatient person. My other thing would be an extreme desire to make it easier to write on the app. I know the bouncing to the site is probably a formatting thing, but I would appreciate everybody having the opportunity to write. I may just be not wholy understanding the gui for the writing part of the site but yeah. All in all, good app, good stories on it.

I love this reading app! It’s very similar to another one I use, but so far some of the chapters are cheaper here on this app! I love the selection of books, have found several so far I want to read! They even allow you more chances of earning coins by watching adds. The only thing I might offer as a suggestion would be another app offers 20 coins/points a day EVERYDAY for check in & an additional 5 coins/points for second check in! But when you figure that the chapters are cheaper & you get more turns to watch adds it’s probably balanced out to about the same if not more coins/points!

I read 3 books on here so far and I must say I love them ! Yeah it’s a little costly but so what !😂 I don’t mind it. Right now I’m reading alphas regret and Alpha Asher, Alpha Asher I love the story line, I get sad when there aren’t more chapters, because it’s ongoing but I found Alpahs regrets omg they are both very good books, I cannot put my phone down! The other book was fated to an Alpha, it is a very good book also but it kind of started turning more childish for a Alpha stand point so I kind of stopped reading it but each book has its own storyline and crazy events. I love how each book it about Being fated to a Alpha but they all have there own storylines!

I enjoy reading very much and since discovering this app and reading several of the books on it I have really enjoyed it. However I do feel that it is very over priced. I also prefer to read the books that are completed I don’t like reading the books that are ongoing because sometimes it takes the author days to post new chapters and that irritates me as I can finish a book in less than a day. I also get very annoyed at the errors in the books. If those didn’t occur as often as they do that would be great. But overall I enjoy this app.

I really like the app, the functionality of it, the free bonus coins, and overall design of it. Where I’d change things: being in the middle of a really great story and then finish the chapter and find I’m out of coins with no way to bonus enough coins to start the next chapter, my suggestion is come up with a couple other ways to earn bonus coins up to 60 total including the ones you already give your readers. You have a really great app and I intend to continue using it. I hope to see more stories from my favorite genre.

The books are so good, but it’s so pricey getting coins to read the book. When I read a book and it’s good I never want to put it down. Sure, there are options to gain free coins. But each chapter is x amount of coins that sometimes you have to wait a whole 3 days to unlock one chapter that’s the length of 4 pages. It’s more worth the money to just locate the book online and purchasing the paper back rather than end up spending over $60 just to nearly finish reading one book.

It’s really hard to continue to read everyday when the chapters cost so much. I switched to this app because the current app I’m using decided to merge with another one…and I’m having the same issues. Also, time isn’t being correctly calculated. I had to read for 45-60 minutes, to get the 30-minute bonus of 10 coins…but the next chapter cost 47 coins. Is there anything that can be to reduce the cost of the chapters so we can pay and read more? Because if not, I’ll have to find another app or just just get a kindle for regular books, which I really don’t want to do.

I love having a book app. The only things that aren’t ok are how much each chapter, of what is equivalent to a page in a book, costs. Not really allowing for much of a way to earn coins is extremely frustrating… Also, a lot of the writers are like a five year old child in the way they write. There is no editing… I could just go onto fanfic sight and read grammatically incorrect and childish writing there, yet I am asked to pay for a page…? That being said, a few authors have enticed me with their books and I have yet to delete the app because of their stories.

The app all around is good. It had good books, I like how I can adjust the brightness, color and font of any book I read. Makes it easier on the eyes. The only thing I have found that I don’t like about the app is how it automatically turned the “next chapter” back on and then I could not keep track of my coins to stretch them out until next pay day like I would have liked too! So now I’m stuck not ready my book for a full week! But other then that everything else is awesome!

I got this app for one story I started on Facebook. Since then there have been a few others I like. But they can get expensive if yo are impatient to wait for the bonus’ everyday. And the chapters tend to be fairly short and some of the books are multiple books long. So we are talking over a 100 chapters to even finish. I gave 5 stars so that I could get the bonus they offered but realistically it would be more like 3 because it just cost too much to consistently keep up with the chapters.

This has to be the best book i have read in a very long time! I have to admit I am not getting as much sleep as I need each night because I can’t find a stopping point. I keep telling my self , just one more chapter but when I finish the one I’m on i start another. The story line has so many twist and turns that it is just impossible to find a good time to put it away for the night! Bravo to this book and I hope the next one will be equally as good!

I’ve been reading this book for the last couple of weeks and it is truly an amazing experience. I’ve only had the time to read while on my breaks at work and I find myself having a har to closing the app. I will find myself totally engulfed in the book. At times I feel like I’m right there with Darrel Darby. And also getting irritated when someone in the book has wronged him. I take my hat off to the author. I really don’t want the book to end. I can wait to see what happens next.

The books on this app are phenomenal but how you pay for them is a complete rip off. Id love to see the option to pay outright for a book rather then for coins to read chapters. By they time your done reading a book you could have spent $50 in coins on a book you would normally spend $15-20 dollars on. It’s frustrating and honestly makes me not want to read the books on the app. But every now and then I get sucked back in.

I’ve been reading “Spoiled By Mr. Russell” and can’t get over how well written it is! So many of these types of books tend to lure you by over sexualized content. This is romance written in a way that I know if my 13 year old daughter were to read it, I wouldn’t be worried about it. The characters are interesting as is the plot. The app gives many opportunities to earn coins/bonuses to continue to read chapters without spending money. I’m now looking at other books for my daughter to read.

The first couple of chapters are fine with what happened to Samantha's upbringing and loosing a patent and getting set up by a devilish step sister ok I get it however the rest of the story doesn't have a twist or plot it's basically the writer uses the same setting , plots and the only difference between all of them is just different of the same family but the stories are all the same i have enough of it and I spend some penny Ny on all of the Wright stories

I downloaded this app thinking it would be a great way to try out new books and expand my library. It is that and more. I love that I have so many books in my genre of choice right at my fingertips. The books load easily no issues with reading or purchasing and if I don’t like a book after reading he free chapters I move on to one of the other hundreds there are. Great app and definitely recommend. Especially if you love romance novels like I do.

Love getting lost in the books, and I would have given a 5 star rating if it were not for two things. 1) I’ve had to unlock a chapter more than once, and I do not know why. And what I mean is, I will unlock a chapter, sometimes 2, close out. Go back in later and it took me back to the fist of the two chapters. 2) Some chapters, when unlocked, have only been 5 pages and I have use 20+ coin. When a chapter is only 5 pages and you want 20+ coin, I should be for 2 chapters. Other than that, I love reading the stories.

I really enjoy reading this type of literature. My only and main concern about the usage of this app it’s the cost. I think if there was a price per book could be more affordable for everyone. to keep reading any of their books you have to pay per chapters you read…👎🏻The least amount to pay to unlock chapters it’s $4.99 to expensive…! the rewards system doesn’t give you enough to unluck a chapter either.

This app has some good stories that keep you on your toes. These are what I love in story where I see myself as the main character or at least one of them. The problem with not being able to read more saddens me. I feel you’ll have to spend a lot of money on getting coins to read more then one character a day. If you give us more chances to earn coins per day or cut the cost of the chapters down more people can read more.

The book is entertaining, no one can deny it. They have a lot of spelling mistakes, they don't give you the corresponding bonuses and to top it off, apart from the fact that you don't subscribe and pay $25 a week, they upload a chapter a day and it's short to keep you in suspense and you stay there paying those $25 a week, in other words, they are clearly stealing. I think I will not finish reading the book, because abuses are not good.

I have loved all books that I have read so far. Unfortunately I can’t afford to continue reading as the amount of money I have spent over past few months to read the books is more than I have spent on any other book app. I don’t understand the bonus process and I don’t know how to find out how much each book is costing me to read. No way to speak to a person to learn any of this info.

The book I’m reading has over 300 chapters and each chapter is 4 to 6 pages. I know it’s not the authors but I can a full book in a store for 10 to 15 bucks and for these it’s at least 30 bucks or more. The people who made or run the book apps need to start making these books more affordable. I got hooked on a boom in fb and once I’m done reading it I won’t be getting another book from this app.

I love this app. The writers are amazing I haven’t read a bad book yet. The only thing I wish was that there was a read to me option. Sometimes at work I can’t have my phone in my hand but I can still use my headsets. So would be nice to still be able to listen to my books while I work. Or do house work. Other than that the books are incredible right up my alley. Better than any of the other apps I’ve read from!

This on going book is part of a trilogy. This time the alphas is actually a good guy that others don’t know about. They think he is bad and has a bad reputation but he is actually caring. He didn’t turn all soft when he found his mate. This book is different from the rest and it gets updated daily and worth the time reading it. The writing is well done and doesn’t sound like a teenager wrote it. English grammar is on point.. love the story

I bought 1000 coins back in May 2023 but only got 667 of them. I immediately sent a message to them with the proper screenshots. Nothing happened. Apple won’t refund me my money for some reason. I have tried messaging them on Facebook. I’ve responded to the original ticket and have opened another one. I’ve tried sending a message on IG. I’ve been ignored this entire time. It’s been almost 6 months and I still don’t have those coins.

I was scrolling on my Facebook and came across a story. When I got to the bottom of the page I saw the BueNovela app. Ever since February of this year I’ve been reading books non stop. And every day they give you a daily bonus. They offer all kind a of bonuses with out you really having to pay in app purchases, ( unless you run across one you just can’t stop reading. I especially love reading the Werewolf books.

I was reading on this app because I thought unlike the others they would finish their books. No such luck. I read The Return of Adam Sands and was disappointed when their was no ending. Are where to find the next book or even a title. The story it self was very good. I would love to read the rest of the story. Also I cannot locate where my remaking coins are at and how much each chapter is costing.

From what I have read so far it is a good read. When I was very young I used to read whatever I could get my hands on. Life got in the way and for so many years I didn’t read, but recently I started reading again. I am enjoying reading again. The cost is high for each chapter. You can only earn so many coins per day. Also not calculating correctly for the time you read. You have to wait for the next day to continue to earn points to read.

From the very beginning the book started out great. The longer you read it. It’s like the only thing you want to do. I hated it when I had to wait 24 hours just so I could continue to read more chapters. I just wish Elliot would just tell Avery the truth that he is in love with her. And she would stop being silly about being pregnant. The book is very god. Continue to produce more books.

I am hooked on this app, great stories. The coins are inexpensive and sometimes have great deals, and if you can’t pay you can earn coins everyday through rewards. Would recommend.

Hermoso

Find this app amazing and love to read the story’s

Love reading this book. I can imagine the words they praise .

I am really enjoying this story the character’s are strong and well thought out.

Great read just wish the chapters were a little longer.

Very interesting to read how the characters unfold

Good read

I am enjoying the book I am reading

I hooked on the book can’t get enough read all that I can with allotted coins for the day Can’t wait to see what happens between Ava and Aiden. I’m wooting for them and this works out for them. I can visualize the chapters as I read them keeps me wanting more.

I enjoy reading and immerse myself in the story, if the story is good i have a hard time stopping before i finish the book.

Totally exciting read, heroine needs to build her confidence

The book I am reading is written beautifully and the plot is very interesting. Author has take twists and turns the story into an interesting piece.

If you are into fiction and enjoy fantasy books this app has the books for you to enjoy!

Very good book so far enjoying this can’t wait to see what happens

I can’t seem to get enough of this book! I have been engrossed in another one on this sight as well! You never want to stop reading these books, they are like soap operas you always want to know what will happen next!

Best place to read novel

Love the book and the plot about this story. I keep getting mesmerized about the storyline and how she seems to get out of a lot of stuff.

Great book to read! Love the anticipation of the next chapter!

I am quite happy with the stories I’ve been reading. And I like that I can read to gain points to get chapters. I’ve tried other reading apps and other than the library this one I have kept the longest and I plan to keep using it.

This is an amazing app that always seems to draw me in with every book! It’s a coin attaining app, but over is great!!

I really enjoy reading books written by new authors they have a light airy feel to them I enjoy it very much New perspective is the best !!

Existing very good Happy read more

I like the story development it is not too long, less than 800 chapters which does not drag stage story to unnecessary angst and evilness.

Hope the ending is good, why Harvey’s mother in las is so annoying seems all she does is brainless

Started reading over a year ago and can’t stop! Very good good read always waiting to see what Charlie will do next. Would make a great movie.

This app makes it so easy to find a book you'll love! A little something for everyone! Truly getting lost in a story is something this app will have you doubt time and time again.

Quite nice, girl is weak at first but came out strong later on.

Excelentes historias, muy bien y muy contenta con esta aplicación, la recomiendo ampliamente!!!

I love this app I could use it all day everyday

I love the books I have read so far. Very interesting and different. The stories are fun and interesting

The app does charge but have enjoyed the story's

I haven’t found a book on this app that I don’t like. They are all amazing!!! The variety of books you can find on the app is great. There is something for everyone. So far I have read 15 books completely & still have around 7-8 books on going. I am sure I will find many more to read & enjoy!!! I am so glad I found this app & I highly recommend it to people to use.

Good book

Great app, no bugs, great books! And opportunities to earn free coins!

👍 excellent

I enjoy reading the books and getting lost in the stories. The price is not bad either.

Love this book

Enjoyed a lot books from different authors. Very vast and lots to choose from. I hope there will be free books or more free chapters to maximize reader’s reading experience because there are also books which were longer and can be more expensive to purchase and read. Hoping for more discounted books or in part of in-app promotions in the future.

Great app with great book to read.

The plot of the story is quite good. I love Renee’s character and looking forward for more exciting chapters.

👍🏾

I can spend all day long reading on this app, the books the stories everything is execelent

I love this app. Love the stories

A little pricey but good books

Edit- I changed my once 5 star review to a 1 star. I no longer support this app or it's sister apps. I used coins nearly all I paid for to read books by a particular author who left their main company but gave permission for them to leave her books in the libraries of the people who bought them. They removed them anyway. When contacted about it I explained it was every book of this author and they asked which chapters was I looking for. They clearly don't actually read what you say to them, funny since it's a reading app. I want .y money back or they can give me coins back but put it on their main sister app GoonNovel while I finish a book there before I delete that app. This one is going to be deleted after I post this. I do not recommend you all spend any of your hard earned money on this app, it's not worth it. Terrible customer service, I repeat terrible customer! I've seen some bad CS but this place really put the icing on the cake for it. Fated to the alpha series is what got my attention in an ad on Facebook, so downloaded the app to continue reading. This is a great ap for authors who are just starting out as they can get feedback from their readers and see how their stories effect, inspire, etc. My complaint with this app as I'm sure many others have said is the coins. Coins are not easy to come by and some chapters are not cheap... I spent way more then I should have on the series that got me on here, do I regret it? No, but won't do it again lol. If you have patience to take the time to earn the coins I highly recommend this app to you, and I recommend the series mentioned.

First, the good: it’s easy to use, lots of different genres, easy to find something to read. I like that the first few chapters are free, to see if you want to continue, and I like that you can change the color, font and text size. Now, the negative: I don’t like that the ‘free’ coins tasks- reading for 30 minutes to receive 10 coins- doesn’t tally the time. I have read for 1.5 hours, and it gave me 17 minutes. It wasn’t a one off. It’s happened several times. I feel like the app is built to miscalculate it so the reader doesn’t receive the ‘free’ coins. Also, the chapters aren’t a uniform price. If you auto into the next chapter, the app charges your credit card on file in the App Store without notifying you. Last, the books don’t seem genuine. There are many odd misspellings, grammatical and syntax errors. It’s almost like a program is writing or editing the books. I’ve read samplings of a dozen or so books—they all overuse the word smirk which is strangle annoying. Lol. Ultimately I deleted the app, as I was unable to read due to working 2 jobs, but I went in and attempted to collect my daily coins, they just disappeared out of my bank. I don’t want to do business with a business that is dishonest about the way they do things.

I have been trying to leave a review for this app for over 30+ minutes now on my phone where I sometimes use this app but it still won’t allow me to so I’m using my husbands phone to do it! This app is EXTREMELY OVER PRICED! I found this out the hard way & got wrapped up in a book that started out with free chapters and then you are supposed to be allowed to get free bonus points for checking in daily etc etc but 1 of the ways that it offers free bonus points is to Check-In Again on the Website, I have tried to do that every single time that I read and NEVER ONCE has it allowed it but instead just denies me the ability every time! Plus when on the website it switches everything to Spanish but I can’t read or speak Spanish and it says I have it set to English! Also you would think that with the ridiculous amount of money that I’ve been charged to read a book on this app that the Authors should be required to edit and spell check their work! Most of the time if a book is obviously written that poorly you can tell early on in the free chapters but like the current book (which will also be the VERY LAST BOOK that I read on this app if things don’t improve) I’m reading some chapters will seem like they are being checked & edited and then others will be so confusing because I’m having to guess what word they meant to use because the spelling is so atrocious that I simply have no clue what it is supposed to say or even worse when they are using the wrong characters name or just keeps changing the name every couple of chapters! It’s insane how we are being charged so much money way more than the actual cost of a Edited & published book even cost!! Y’all really need to get this fixed and start charging appropriately for a freaking book

There are some stories that I really like despite the bad grammar and spelling. But that’s not the main issue. It is actually the missing points. It’s really frustrating to be able to read only a chapter or two every day especially when it becomes very interesting but I can deal with it. What really bothers me are the missing points. It’s not like you can accidentally use them like you would with the bonus when you flip to the next chapter and you have enough bonus, it just uses them. With the points, you actually have to redeem them, like you actually click on the redeem button. Last week I thought I had more than 400 points but they went down to just over 150. I thought I made a mistake, that I redeemed them by mistake but I knew I didn’t. A couple of days ago I know I have 345 points but today it is only 158 and I have not redeemed any points at all. So where did it go? It’s just incredibly frustrating and infuriating that after all this time, almost a year of using this app, that they’re doing something like this. It’s cheating the customers. I would buy the books (well, some of them anyway) as they have good plots and storylines.

The book seems to be good, the only problem I have is after paying to read, after each chapter I have to stop because it is requesting I rate the book.. After being disappointed continuously I requested full payment and have yet to receive it.. My advice to anyone that has downloaded this app is to uninstall immediately it is a total waste of time and money… I didn’t notice until after I paid that the app says something about it being Arregular which I guess is suppose to be Irregular which means there are problems with this app.. I feel that this is a scam,, again I am requesting a full refund and advising everyone not to download or if you have please uninstall…This company has the audacity to urge the readers to engage in a Christmas special to get bonus points and I can’t continue reading after I paid for it and requested a refund on the payment I made for the book Merman My Man, not receiving acknowledgment nor an apology. As I stated earlier that this is indeed a scam, taking hard earned dollars and making false promises to the consumer.. I will look further into how to report this bogus company…

As an author I completely understand wanting to get your book out there. But apps like these are truly taking advantage of readers! You start out with enough chapters to get you hooked, great idea I’ll give you that, but then you have to either pay for or earn coins. I was willing to look over the spelling errors as the story was good enough to do so. But you’d think they’d offer to allow ppl to buy the entire book for a certain amount of coins rather than 3 page chapters for coins that go up with every chapter. I’m sure they’re making a killing! Taking advantage of ppl. If you expect ppl to read chapter by chapter then you’d think you’d at least offer the authors ways to get their books edited, teach them the proper way to set up a book rather than allowing them to release books with many editing errors and some not set up for book format on a normal app. Do better, seriously! Allow readers to buy entire books, teach the authors and help them learn so they can get better and better!

So far with the book I’m reading, I can only get one free chapter by checking in. It gives you the option to watch 7 ads but that’s not enough to get another free chapter & the ads don’t even load. They just freeze my screen & I have to close the app. I have to open & close the app 10 to 15 times before one ad works. It also gives you the option to get another 10 bonus points for reading for 30 minutes but you could read for an hour & it will only record 10 minutes reading time & I have to reread what I already read over & over again till it records the 30 minutes & then I can finally afford another free chapter. The story I’m reading is very interesting but it’s too much work to get two very small chapters. The chapters are so small it’s not even worth paying for them. I wish this app was more like the Galatea app.

I really wanted to like this app. The story I started reading was really good and I like swiping like I was turning the page but then it said I needed to buy coins to unlock the next chapter so I bought some. Next thing I know it says I’m out of coins! You would think that they would ask you if you would like to use more coins but no it just takes them away with each page/chapter you read. Then there’s “bonus rewards” you can check in every day and get some, watch videos, etc. but no where does it say where to spend the bonus points. Only information is how to get more bonus points and no where to use them! All in all I gave it 2 stars because the story I was reading was really good but it feels like a scam because if you really wanted to read just one story it can get expensive and that’s wrong in my opinion.

This app runs off of a coin system to read chapters. They offer ‘bonus’ as a coin option for checking in & watching ads. One option to gain bonuses is to read on their platform for 30 minutes. It would be nice if this option actually worked properly. It doesn’t matter how long you read on the platform because it will not recognize the time spent reading. Some occasions it works & others it does not. Other big fixes, such as, the option to not auto-open chapters need to be fixed. It doesn’t matter how many times you check that box because it doesn’t work. I would use a different platform if I were you.

There are some good books, but there are also some terrible ones. Sometimes the errors are so bad I can’t continue reading the books. Getting new chapters can be very expensive if you don’t want to wait to earn the points slowly. Also, the 10 points you get for reading 30 minutes does not work most of the time. I will read for a couple hours and it stays at 0 minutes. Tonight I force closed the app and started reading again to see if that would work and it said I read for 19 minutes when it had been at least 45 minutes. One I finish the 2-3 books I am currently reading, I am done with this app.

I have used this for a while with no issues. A couple of months ago I purchased coins to read a book which I have done several times. This time the money was deducted from my account but the coins were never deposited into my account for use. I contacted the support and gave them all the information asked for. I was told they would investigate the issue and since then I have heard nothing. I have updated the open complaint and asked for updates but nothing. No answers. No coins and the $50 still not returned. Be careful with purchases. Support is nonexistent.

I have been enjoying the app and haven’t minded watching ads for coins to read the next chapters. But the last few days it’s been kinda glitching. It says I haven’t logged in when I have. I’m missing books. And the book that I started reading on Instagram which is how I heard of this app just started over from the beginning, which means not I have to waste coins just to get back to the middle of the book. I hope this fixed soon cause I would hate to have to uninstall the app and it’s the only one that has the book I’m reading.

I don’t understand how you expect people to use the app when you have made it about money. It’s like no matter how many coins I buy they are gone in a flash. I’m not going to keep paying for more coins just for them to be useless. The idea of the app is great and I love reading, but when you make it more about “well you have to purchase more coins to continue to read” it makes me not want to use it at all. Especially when there are other free alternatives. I could’ve bought 4 hard cover books for what I’ve spent on the dumb coins. Deleting the app it’s definitely not worth your time unless you want to just blow through money.

I have spent money on books that I valued. The biggest problem I have is that you can read on the app for 30 minutes but sometimes it doesn’t register your reading time correctly. I have tried turning on do not disturb but I still miss out on the bonus even though I owns at least an hour consistently and uninterrupted reading on the app. There is no app support or anywhere to report this to. Following the social media of BueNovela did not earn me bonus coins either.

This app is such a ripoff. So far, I’ve liked the few chapters I’ve been able to read but the app should really offer for you to buy the whole book vs spending $5+ for every few chapters. Or some other type of deal that actually makes sense. I can, we all can, go & buy a book that’s actually edited & written by at least a semi grammatical professional for much cheaper than this app for a whole “book.” Lol, can buy multiple books for the price you’d pay for a single one on here by the end of it. Disappointment to the max. Will not be returning to this app.

Porque me roban los bonos que colecciono para leer. Los tengo y cuando regreso a la app ya no tengo nada

Why not considering weekly or monthly subscriptions instead of the coins

Good story I can’t help trying to get more free pages. However I hated watching more commercial reapetedly.

The app is good but the credits don’t give you very many chapters

For some reason the daily rewards do not get awarded…for checking in, only the bonus ones for watching videos…please fix I like the books available, just wish there was ads to watch to unlock a chapter or 2.