GoodFM: Audio Books & Story Customer Service

GoodFM: Audio Books & Story Positive Reviews

Love the books but not the appI love most of the books that are on this app, but the auto unlock is really ridiculous. Specially, when you’re trying to save coins for a book that you do like or want to finish you can’t. I don’t understand why when I turn the auto unlock off it still pops on, it’s there an none auto unlocks feature that we can permanently turn off, and we could turn it on if we want? that would be nice to have because I don’t mind listening to a few chapters of a book to see if I like it, but I don’t want it to auto unlock for me if I’m not into the book, so I’m wasting coins on chapters of a book that I’m not really into..FoREVer28Version: 2.1.1

Getting charged for monthly subscription on two different daysAs of October 1, 2023… I’m not to happy after the updated for my iPhone, that I noticed I was getting charged twice for the same monthly subscription on to different days. Once on the 3rd and then again on the 5th. I have tried contacting them through the app and since I just found out, I’ll give it some time. If I wouldn’t have updated my phone, and seen the screen that shows my monthly subscriptions, I would have not caught this with all these auto pay. As far as the books, I like the books that are actually complicated. I don’t like the books that say ongoing because some have been ongoing for months and I think they just forgot about them. Some of the voices for the dramatizations are horrific and high pitched so if you’re wearing headphones or ear buds be careful. Also, be careful and watch your library because I have seen books in my library that I did not add on there and when I remove them, they reappear like if someone else is adding it to my account. That’s scary. Hopefully, this review will help to address this concern. I would also recommend that you use the daily bonuses to make purchases for the chapters, but as I’ve said in the beginning of this review be careful your not getting charged more than once a month, with auto pay. This does give you more coins on a daily basis. Just watch the timers because you can receive bonuses after listening 30, 60 & 90 minutes..Maradee22Version: 1.4.8

The books ….I have purchased premium and all the premium books have an automated voice. for the amount of money that I’m paying for my premium I should at least get an actual voice instead of the automated system and if I go to the other books.I have to pay extra money just unlock the next series or the next chapter I think that’s crap I’m thinking about unsubscribing altogether even I really do love the books on here it’s just I don’t see the purpose of having premium and I’m not getting what is supposed to be I really do love the books on here I really do love the stories I listen to them daily I just can’t do with the automated voice it’s just so annoying I really hope that y’all change the automatic voice on premium books and all the books I really don’t want to delete this I really really really do love these books..TastychocolateVersion: 1.2.6

Great stories but the tokens cost Too muchI am a huge fan of this app and I frequently listen to audio books. The stories are so captivating and they always manage to draw me in. However, I have to admit that it can be quite frustrating when I constantly find myself running out of tokens or when the prices for tokens are ridiculously high. It would be great if the company could come up with a better token system or perhaps offer a subscription option for avid readers like myself. This subscription could provide unlimited reads and maybe even allow us to choose two or three books per month. That way, we can fully enjoy the content without having to dip into our Christmas savings. If this isn't possible, I guess I'll just have to read whenever I can afford it..9Sap0Version: 2.1.2

Having to repay for books/chaptersI love the app and books that are read/dramatized by real people. BUT I don’t like having the books automatically removed from my library and having to pay the money again to redownload them so I can listen to them again! I’ve listened to Alpha Asher several times and just started it again now the app is saying I have to pay coins to continue listening to it. This has happened many times on many books. It is very frustrating! What can be done about this?? If I’m logged in then my purchased books should stay there unless I personally delete them!!! I want my purchased books/chapters back without paying for them again!!! Other than this issue I really love the app and books! Thanks and please let me know what can be done..Carrie s 1Version: 1.5.8

CoinsI can only lay and listen to these usually at night when I go to bed and sometimes I fall asleep so it make take me some extra time to read. It worked out because I gained coins by reading so long by the time. Now they changed it by the chapters! I t takes me a couple of weeks to read a book! Cause I have to re-read it every night to read where I fell asleep. So getting coins by the chapter doesn’t work for me!! Really? There should be more coins by the advertisement and checking in too! These books cost way too much!! It would be nice to if you could just buy the books individually and a reasonable cost!!.Belitalynn65Version: 2.1.5

Enjoy it - but could be betterI do enjoy this app, but there is room for improvement. The books narrated by people are pretty good, but there are some editing issues sometimes. I am a stickler for details, so when things are mispronounced or one narrator says a name one way, and then another says it differently it’s annoying. I won’t even touch the books that are not narrated by actual people. It doesn’t do a story justice to have it narrated by a computer. Overall the chapters aren’t too bad, but some of them get ridiculously pricey. There is no way a chapter should cost anywhere near 100 points which has stopped me from continuing to listen to a story. Overall I like the app and am listening to some really well done stories. There is room for improvement, but so far it’s OK..SweetRiaVersion: 1.3.7

Stories are great but the exchange rate not!I think for the most part the stories are read by great actors! But the service is to costly; I feel that some of the book chapters are broken down into smaller parts in order to keep taking your money! I try to reach customer service because I wasn’t able to redeem some of my bonuses for time I had spent listening to the book! It been a almost a week and no reply back! My other issues is after I had purchased the chapters of the books, when I went back to relisten some of the chapters are missed or the chapters reset and now the chapters need to be repurchase!.JoseMG29Version: 2.1.5

Log on everyday and earn the pointsTrick to this app is to log on everyday, and have tones of patience to watch the 5 videos. Then you can play a few chapters from a few different books for free to get the coins for 30, 90 and 120 min. Once you start using your coins for books your actually interested in you can play them over and over each day for the coins. This is not for binge readers or listeners because you will get frustrated, but I like it when I’m busy and can’t sit and read, I can hear a book. When I do have time to read I have other apps to alternate between..DreaMarie30Version: 1.5.9

An ex husbands regret - more authentic than mostI an ‘honestly” enjoying this story very much. I have read many online stories and many I stop reading part way through. Many are the same , almost exact story line over and over but this one is different. They have written a great story line and it’s not predictable as usual. I haven’t been able to turn it off and have stayed up for part of the night reading. It doesn’t hurt that is has similar occurrences as my own life and I realized that there must be many others out there that have lived it as well. Great job to the author !! — Dolly —.LuvchickenVersion: 2.1.2

EnjoyableI enjoy the app. Books are a little expensive if you buy them, but they do offer the opportunity to earn coins so you can read for free. Ads that you watch are not too long. The ads can become repetitive and they do have one ads that when it comes on you can not get out of. Once you get that ad it keeps re- appearing even if you shut down the app. I have to go to another device and log into it and begin watching the videos. Once I do this,the ads will go away in my phone. If you are patient, this is a good app for you to read for free..HrvdrpoutVersion: 2.2.4

Doing it for the bonus pointsThe stories are entertaining but the app is ridiculous since each “ chapter is only 3-6 min long then you have to unlock next chapter using points. You can buy points but it just ridiculous since it does cost real money for only a few minutes per chapter. To read or listen to a full story or read a book it will be the most expensive book/story you will ever buy if you do buy into the points. I’m doing this for the points only and to inform that this app is a money gobbler.LordpussVersion: 2.1.6

ReviewI love some of the books but many repeat and some the readings aren’t good I think they charge to much for two minutes of reading kinda like a scam if some of the books weren’t good I wouldn’t waste my time . I also hate that you pay for a subscription and still have to pay yet another scam . Reading and all these errors but you still have to pay when subscribing for 3 months or more smh it’s wack this is why peopl hesitate to support. Some of the chapters could be cheaper. I am not getting bc my full Bonus once I pay for it.Honeycombs_86Version: 2.2.1

This app is awesome!I have been on this app for a while, and I think it’s one of the best! I can only speak for myself when I say all the stories I have heard so far, have been effervescent and makes me want to hear even more stories. If you haven’t tried this app yet, give it try. I know there are a lot of audible apps out there, but this…. is one of my favorites! If they could do anything different, I would say to add more incentives for free coins and maybe have a period for a free trial..DruhillluvVersion: 2.1.4

Great storiesThis app has great stories and narration. The only downfall is that you are subscribe, and if you don’t reach it within five seconds, it opens up a new chapter when you’re just trying to build up points to get to the book that you really wanna listen to also if you’re not careful trying to stack your points and keep checking them they get subtracted when you’re listening to the same stories over and over and over. I need to fix that bug and add a feature that tell where your tokens are going..💜Cast💜Version: 1.8.0

GlitchingI love this app. The issues that I’m having is, ever since last update the app would close out mid story. There was another story I was listening to, that wasn’t completed, yet it vanished from the app. I was a GREAT story too, sadly I can’t remember the name. I even left a couple of comments and the app doesn’t have history of any of my comments either.. I wish I could remember the name but I can’t. Also, I was charged/lost coins twice on a story that I didn’t even get the new chapter that was paid for. Even when I checked the unlocked chapter section, there was no record of my ‘purchase’..NahzVersion: 1.5.0

I love it but…..I love this app so much because I’m dyslexic and I can’t figure out how to read apparently also I love this app because I’m busy half the time so I like listening to books audiobooks are the best but I wish they would give you more coins as a reward because it doesn’t last that long to read for two hours to get the coins or listen to not read, so I wish that was the only thing but other than that the it’s great I love the books the app is great perfect.Fantasia zoey meyerVersion: 1.5.4

Good readsLots of good books to read. I’ve read several series on here. I wish they didn’t have the computer voice over for some books. It makes listening to a good story difficult. I love Jessica Hall books. Keep me interested and entertained. I‘ve read the ‘six pack’ series and was sad when I found the fifth book incomplete and not a sign of the sixth book. Love the amount of free coins but bummed when the next chapter I’m reading cost over 100. Still a very entertaining app..HappyHaysVersion: 1.3.7

This app has changed my lifeFirst I want to say that I love to read. Either audio or non. But I wish that some of the books would Continue in the live voices and not just stop at chapter 25 or 30. I will admit a lot of them do go all the way in the chapters, but we seem to find ourselves overpaying for coins to continue to read a book with “Siri” or “Brandon” can we work on getting all the books with live voices and not some of them. Overall I love it, takes me away from my stoic reality and into something more interesting..LotusMoon38Version: 1.5.9

This app is goodThis app is really good. I really like it. The books that actually have real people reading it is of course better then the others. It’s nice if you are driving that you can listen to it but if your sitting at home you can listen to it and read it at the same time. Yes I’m weird like that and like to do that in my free time which is not a lot. As long as you log in everyday to get your coins so you can unlock new chapters then it goes predatory smoothly..Ally5652Version: 1.4.8

Love this appI love this app I have found some lovely books to listen to. I wish there were more ways to earn bonus. And it understand the app like to start at the previous chapter but I have noticed it takes your bonus when playing the previous chapter . I don’t know how to prevent that .. and if I could offer a sugestion could you add a personal library so we can keep track of what we have listened to..Night cknameVersion: 2.1.4

Awesome appI really LOVE this app!!! The stories that are read from actual people make the stories come more alive. I can listen to them in the car and at home!!! When I am busy with my hands I use this app to listen to them. Great stories!!! I don’t really like the automated reading because they just sound so dull!! But, a lot are people read and made to feel alive, it’s like watching a drama!! I can just see it in my mind! Thank you for having this app!! ♥️❤️‍🔥.Stella MtzVersion: 1.4.8

I love “love” so I enjoy to intimacy and true love (dyou??I love the books I LOVE LOVE , romance, realistic sexy scenes , a little (not hurting)BDSM and male loving dominance! you can receive good deals on the purchases of coins just wait until you see it or wait for a holiday . You also receive many chances for bonus coins daily ! Books are Hott romantic and suspenseful I love to read about true love overcoming adversity and lots of intimacy !!this is your place if you also like these books !.TrueLOVE&lotsofSE%Version: 2.2.4

When I don’t have time to readI love how I can listen to a book while doing chores or taking care of other tasks. I’ve listened to a few good ones already and their voice actors/readers are great. A big turn off are the computerized books. No matter how much I want to read that book, I have to skip it because of the computer voice. I wish there was a way to indicate a book is computerized. I hate finding a book I want, only to close it because it sounds horrible..Lanayna2Version: 1.3.7

Love the storiesAlthough the stories are not edited, they have great storylines. These authors can actually be published and be in stores some day. I don’t like being really into it and ready for the next chapter and I have to add more money. It costs more money than a professional writer’s book. I don’t have much money and I love to read these stories. I wish you’d make it easier for us. I hope the author is getting a good chunk of this money..Tonyalynne73Version: 1.3.7

AmazingI love how this app has so many options and how you can just listen to books to earn more coins to unlock more of a book! You don’t have to buy all of your coins! 10/10 I’ve recommended it so much my friends get annoyed😂 overall this is an awesome way to relax and to listen to voices if your like me who needs noise to sleep. It has so many options from werewolf to vampire to human, and so many more!.Bunn-bunn loverVersion: 2.2.1

Good audio book optionsI have been listening to books on this app for about a month. Some books have computer generated audio which are generic and other books have multiple voices and are very enjoyable to listen to. I opted for the monthly subscription to get more coins to use on books and I have also enjoyed a few of the free books with the premium subscription..WinghavengirlVersion: 1.3.7

I like itI like a lot of the books but sadly it only give a couple of free chapters to read/listen which is good if you are curious if its good or not. So you can use money to buy the whole book/chapter. They say it's free it is free as well as u do the daily and get those points to open chapter. If you can’t wait then you have to use your actual money to buy points. BUT OVERALL I like it a lot because i love romance..NtxhiavXVersion: 2.1.2

App reviewsI enjoy these audio books very much the stories are very intriguing and captivating. The only thing is that they are kind of expensive but you can always enjoy a great book in this app you won’t regret it and it’s really enthusiastic and emotional. I love the app having a great experience so far no glitches, and the audiobooks are actually understandable to what the person is reading.Hommyggg123Version: 2.1.1

Happy not happyThis app has some wonderful stories. Some of my favorite stories are on this app. But lately I have noticed that the app has not be working properly. It freezes when you open it on my iPhone 15. For the last two days I haven’t been able to use the app at all. I had a book to disappear from my library. I noticed because it was one of the books I sometimes go back and listen too. I love this app so I hope the problems are fixed quickly..KissibleAVersion: 2.2.4

Love the books!I love the variety and how easy it is to find different genres, I was lucky to find a app that was also connected to a visual reading app, I would prefer if the two could be combined but nonetheless I’m glad the books are the same. There are some that are on GoodNovel that aren’t here but the convenience of audio books outweighs that and I’m sure in the future more will be added..AryaavalonVersion: 1.3.7

Love but hate, costly!!I I’ve the stories but I’m hating how it’s costing so much to read even with books completed. I also have one of the premium packs but it makes no scene that we have to pay more just to read further. I’ve even picked books that are completed but after so many chapters it stops and request more payment if I want to continue. This was so far my favorite book app but it’s starting to get just like all the others..Zummy4everVersion: 1.5.0

Married at first sightIt won’t allow me to rate it but it’s amazing. This app allows for so many wonderful books that bring you into another world. This book show people from different walks in life and how things are seen. It show has some people are ruthless and mean. While also showing how kind and understanding others could as well as change along the way..Roewarren4Version: 1.8.5

Love this App!!I love this app!! So many good books on here that I have already read and some new ones that I haven’t. Some of the voice characters on here are awesome makes you really get into the story. Not gonna lie some sound like they are read by a computer, that is really annoying. If they can manage to change those voice characters to better ones this app would be awesome!!.KNWiles2125Version: 1.3.6

Great StoriesEvery night when I go to bed I turn this app on. It is not only entertaining and relaxing hearing these stories, but also is a great way to turn off ur brain and just relax. It really helps me sleep as well as be truly entertained without having to watch tv. And really helps my eyes since I don’t have to read on my phone, when I’m just listening to the story..Mrs. Kim SeokJinVersion: 2.0.6

Love this app!A great variety of audio books sometimes I can’t stop listening . At first I felt like it was a bit pricey but they have an option to become a premium member for around $15 to be a premium member which gives you about 1250 credits and books you can read for free! I’ve saved so much choosing this option and recommend it ...AsHle¥0hhVersion: 2.2.4

Amazing appHas the most amazing stories to listen to. Thought you cannot stop listening to, and just want more of. The voice actors that they have speaking are truly amazing to read each story. And each chapter of the story keeps having the listener want more and more. This app is truly amazing with their stories that they have installed on here I cannot get enough..Peridot-52071881Version: 2.0.6

Bribing Coins for 5 starsSo I really enjoy the app. I was short on a few coins regarding a book so I decide to write a genuine review for 10 coins. I gave the app 4 stars because some chapters cost 82 coins some cost 18 and not enough coins are offered in the packages. A digital book cost $10 for about 15- 20 chapters. I can see if $1000 coins give you that amount then I would've gave 5 stars. Anyway, I wrote the review and I was not awarded 10 coins. It was not because my review wasn't authentic but, because it was not 5 stars..Digital divaVersion: 2.1.0

Wait timeI like the books on here but the book I really like is way too expensive to read so I can only read like one chapter every 3 days to build up points. The wait time between ads is absolute torcher for 3 minutes in between, on top of that you have to read forever to get any extra bonus… I would also prefer if more of the books had the option to just read instead of listening, other than that no problems….Bluemusik13Version: 1.8.2

The story was good butIt seem like they care more about you spending money or coins, then actually letting you read the stories so the app that I recommend where you could just read any book and just watch a advertisement after every time you read is Called: READICT you don’t have to spend money unless you want to the books are free and all you have to do is watch a advertisement for every chapter so have a good day and I hope you like the recommendation 😁.Goddess CVersion: 1.5.8

ReviewGood app besides price is expensive..Caroline 089Version: 2.2.1

GeneralOverall okay :).A DoobVersion: 2.2.4

True LunaA good fantasy story. Could do without quit the extra swears. It doesn’t add to the story. I’m not a prude, but find some not needed..Able GopherVersion: 2.2.4

HeirsGreat book.NicoletchiVersion: 2.2.1

Hockey alphaI really enjoy listening and reading flaw#1 (can do one or the other but not both) flaw #2 in this pay by chapter. No book should cost more than $30 for a book i am currently reading its over 300 chapters and if i was to purchase coins it would be well over $130. There should be a mac cap on cost or significantly lower cost of each chapter..SometimeagainVersion: 2.2.0

Needs to offer a few (ad free) free chapters dailyI like the stories & variety offered. It’s nice to have the option to listen or read. Also, if you want to go ahead it’s good to have a choice to purchase coins or watch ads. I really don’t like that you don’t get many chapters of the beginning of a story like with other apps. I find it gives me the ability to get into the story & want to continue rather than just feeling frustrated to have to keep earning coins before I’ve really even got invested. Plus I see myself deleting the app as soon as I finish the story on story I’m reading simply because I can’t stand the fact that you seem to have to earn every chapter (or buy coins). Whereas the other app I use at least gives 2 free chapters for every story you start automatically each day..StilldaniVersion: 2.2.1

Loving this app so farLoving the app so far love all the content that I found just wish there was an easier way to earn the bonus or coins in order to read further as I can’t always buy coins.Suzer69Version: 2.2.0

ReviewGood stories just wish had more bonus.Louise1295Version: 1.8.2

AFGood books love listening to audiobooks.Aaliyah2013Version: 2.2.0

Great readingIt would be helpful if it was more clear as to how it all worked..ChevtyeVersion: 2.2.0

The charismatic Charlie wadeCaptivating and engaging book.Tina McAllisterVersion: 2.1.9

ReviewReview.Scccer1Version: 2.1.6

One night standGreat book.Hommer6Version: 2.1.5

I am a readerLove the stories!.Pdrew44Version: 2.1.5

Can get pricy but..The app can get pricy if you’re impatient like me & don’t wait for the free coins. There are some really good audio books on here. The 1 complaint I have is, I paid for a book that says it’s complete yet after finding it really wasn’t & double checking on the sister App GoodNovel the particular book hasn’t been finished or updated since 2021. Yet after reaching out, they won’t offer a refund. So my advice it to make sure books are complete or at least getting updated regularly before spending your money on them..JCP1311Version: 2.1.1

Love the contentGoodFM is awesome and easy to use.SimplybajanVersion: 2.1.2

Good appsReally good apps to read an online stories.ShuswapBargainHuntersVersion: 2.1.4

Great appI put five stars because it gives you bonus, so my real one would only be four.KaitTheDragonLover🐲Version: 2.1.2

KidI quite like this book. And the app. A pain to wait for points, wish there were more options to get free points..ReadingreadVersion: 2.1.1

My opinionMy God it’s so cheap we buy the credits for money and we can refinish have a chapter with the courtesy by can you pull up the chapter has been a full chapter that does not have any middle of reading a chapter 1 foot in the end it is John to the next section hello what happen you keep jumping jumping jumping I keep missing certain endings but you guys do make your books addictive very addictive and I’m looking for one serious I don’t know if you guys have it or not it’s called Dr. Luna that’s what I’m looking for please control of this ends oh my God I’m losing my mind because they’re so expensive what is the price a bit man.Maikasama16Version: 2.1.1

Her Cold Hearted AlphaWhat a great book! Alejandro is quit the character!.Coffeetime519Version: 2.1.1

Sentenced to MarriageGreat read! Loved the characters! Can’t wait to read more!.CdrbrkVersion: 2.1.1

Good stories, but behind pay wallsLove all the stories, but hate that I have to spend so much.JattterVersion: 2.1.1

Great App for reading!Love this app! Recommended for great reading!.BlueEyeGypsyVersion: 2.1.1

BookThe book is not bad.Oh crap 55Version: 2.1.1

JaeHave become hooked to this app. No need to spend money as long as your patient and redeem bonus coins. Plenty of ways to earn free coins to get chapters. Love the stories I have listened to..AutismalVersion: 2.1.0

Ex husband’s regretVery interesting he’s really selfish wanting to have her to himself all miserable..Jola@23Version: 2.1.0

My opinionThis app is so creative, easy to use and you never fun out of good story’s to read. I love the audio option so if I am to tired to read I can just relax and listen..Emmy67892367384392Version: 2.1.0

An honest reviewI belong or have belonged to a number of reading apps. This one is the most reasonable for both earning and spending free points. The stories are easy to read without a lot of mistakes. My only complaint is that minutes “read” or listened to are not always accurate or recorded..ShannapaVersion: 2.1.0

Good so farGood so far but chapters are coin expensive for their length.KateCurVersion: 1.8.2

SanityExactly what I was looking for for those quiet days.DwmurphyVersion: 1.8.6

Good book appI really enjoy this app. Such good stories. Wish there was more ways to earn coins for chapters. I would love to be able to read more in a day..Janniebaby3Version: 1.8.6

It’s a good bookKeep up the good work, very enjoyable.GgddyyubyVersion: 1.8.6

Great story but the costIt has a lot of great stories and like house you can listen to 2-3 chapters. Honestly the cost to unlock a book to going to iTunes or audible is crazy. One book I put like 40$ only for a few chapters when it was on iTunes for 20$ for the book not just a chapter. Yes you can get points to unlock a chapter or two but who can put a book down at good part lol..Icegem3Version: 1.8.2

Awesome pass timeI enjoy listening to the stories . I listen to f TV hem while doing housework to help pass the time..Turtle love 75Version: 1.8.1

The Untouchable Ex-WifeNot sure if it’s just my account with issues, I have lost everything in my account that I’ve purchased after updating 🤦🏽‍♀️ have enjoyed the app so far, HOPEFULLY a this can be corrected or I’ve lost a lot of money for nothing :( :(.Tia. H.Version: 1.7.4

Alpha OttisBook is amazing I can’t put it down.Kristle83Version: 1.6.4

Audio booksThis is one of several audio books sites I have and is probably my favourite. The cost of books is better than many sites, good selection of books as well. Only downside is that the majority are computer read, having a computer tell you each punctuation and other weird things as well as no emotion or pauses for effect makes stories not as interesting..BrandyLee2Version: 1.6.2

Good storiesI’ve been glued to my phone all day cuz of the stories here, they have good stories.Patonic$Version: 1.6.1

Fated to the alphaGreat book I have read it twice. So far all the stories are great.Danu_modVersion: 1.5.4

InloveLove this app! Enjoying the books so much.AugGirl96Version: 1.5.0

ReviewI don’t mind the app it is a bit expensive for most of the books, I mean the cost more then books in a book store 😬😯😳.AjeselonVersion: 1.5.0

Wonderful audio appI enjoyed all the stories I’ve read so far.JadanujagabanVersion: 1.4.8

BooksLove the books.ShyerinVersion: 1.4.5

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.2.4

GoodFM: Audio Books & Story Negative Reviews

Earn Rewards DowngradeOriginally, you got 20 coins for checkin then for a few weeks it went to 45, which I thought it was an upgrade as a reward for accessing the app daily. Then I noted it went down to 20 then to 15 and now back to 20. Then the listening coins were 10 for 30 minutes, 30 for 90 minutes, and 40 for 120 minutes total of 80 coins. This could be 1 or two chapters depending on the book. November 1, 2023 it went down to 5 for 30 minutes, 15 for 90 minutes, and 25 for 120 minutes total of 45 for the same amount of reading, but for less coins. Watching ads were 5 coins per add then 3 coins, and today reduced to 2 coins. Instead being a valued diligent customer you are being reprimanded for it. It’s ridiculous! On top of the fact that the value of this books are literally almost the price of a first edition of a classic book not even close to a classic plot, and they’re not equivalent to the outrageous price. I can buy a best seller for cheaper. So I refuse to spend 100s on a book. Now, I started a new book that has 233 chapters that I have to finish after this I’m deleting the app. It’s ridiculous the changes. I’m not buying it’s not worth that amount of money, but I’ll get the measly coins offered and for 1-2 chapters. I should have it all open in 1-2 months. Then I can listen to it.🤦🏻‍♀️.SoftwAreGirlVersion: 2.0.5

Rip offI love the stories I have read/listened to. BUT, there are some major issues. #1, the amount of money spent to read one book is astronomical! And I have spent a lot of money on this app! #2, I absolutely HATE how once you come to the end of the chapters available on the book you are currently reading it automatically starts taking coins for chapters on recommended books! I did not choose these books nor did I buy coins for books I didn’t pick. There’s two books I listen to right now; one I’ve finished and just love so much I listen to it over and over. The other one I’ve been listening to I’m on episode 423. Seriously, I’ve spent $150 on these stories and some of that was wasted on books the app automatically rolls over to. I really wish you guys would change that. I’m seriously thinking about not buying any more coins and just listen to what I have already to build my coins up to unlock the rest of the book I’m listening to, then I will be deleting the app. I would never go in a bookstore and spend that much money on two books🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️!.K Renee 1223Version: 1.3.7

Not worth the troubleWhen I started using this app, it was possible to watch 20 commercials for a total of 60 points, which is about enough for a chapter, on average. But now, it’s only five commercials for total of 25 points. You can make an additional 80 points by reading for 2 hours, but you have to do that every day for about a month in order to earn enough for a single book. And then there’s the business of coins and bonus, and I have no idea how many bonus are equal to a coin but it’s not 1=1 because at least three times, the number of bonus I had would’ve been enough to get me to a certain point and every time, it was at least one chapter too short. I finished the one book I’d read on the app, left dozens of comments (not “comment” but actually meaningful comments), and reported almost as many errors in the recording. Errors in recordings included the same line being said by two different characters, in two different voices; aligned being attributed to a character, who had not said it; and lines being omitted (which was noticeable, because they response made it obvious there had been something important said). But I did appreciate that there was a full cast recording for the book I read (although multiple voices were obviously voiced by the same person). I do wish that credit had been given to the voice actors, so that I could find other books that they voiced. There are other apps that to all of this better, so I’m going to stick with them..Alexa1018Version: 1.7.2

Lousy customer service. Charged for service and NO COINS GIVENProbably one of the worst customer service experiences for an app. They charged me for coins that I purchased and never received in my account. When raising tickets you never receive a response so I can only think this is a scammers app stealing money from unassuming customers like myself. Their “online service chat” has never worked even during Singapore business hours. Had to raise a refund request from Apple. Also forget getting help with their “events”. I completed the Easter event but it refused to register the final puzzle piece no matter how many times I redid that part of the event. Of course not a single response back from customer service. SCAMMERS!! In response to the developer feedback, the 72hr response time is bunk. I opened both tickets on Monday April 19th. It’s now Thursday April 27th. I think you really need to review your queue vrs your SLA expectations because your team is definitely not meeting them. Yes I have screens of the tickets and when they were submitted. I would happily post them here if Apple permitted it..MJade0Version: 1.2.7

False bonuses and over chargingGot 140 bonus the first couple days of use only to log in after the first week and my bonuses had expired on day 2 of use. Now I get the daily bonus and the extras for doing different required things, each show bonus days reward day vs expiration date. Bonuses claimed today 11/15 state expiration date of 11/20 yet they’ve already been removed. Bonuses from yesterday show expiration of 11/17 but were removed this morning. I should have over 100 bonus but only have 26. Bought 1000 coins? And have 6 left after 10 chapters, chapters started at 18-24 coins then noticed more than half charged up to 60. Why? I’ve read the book I’m listening too the chapters in this app are cut into 3-4 parts which is a complete rip off. Some chapters are only 2-3 minutes long. I understand you have to make money for your app but your charging people to hear books that can be read for free on other apps. Not just that but your gouging!.JklbpVersion: 1.5.0

Stories are good but all are locked?I don’t have any problems with the quality of the stories so far, but honestly, I can’t find any free to read books or those that have a timer on them to unlock. The coins to unlock increase exponentially with each chapter, so accumulating coins the free way is infeasible. I’m so frustrated, it’s honestly not worth the effort, and I’d rather read on a different platform. Plus, if there ARE any free books or timed-unlock, it’s super hard to find, since the browse/explore doesn’t have a function to filter TYPES of stories, only the genre. Overall: not worth it unless you’re willing to spend a lot of money. But also, there IS a way to get free coins by checking in, reading for a certain amount of time, etc (but they don’t give a lot equal to the amount of effort or enough for even a single chapter).Domini197Version: 1.6.8

Do not Bother!!! Total Scam!!!Total bait and switch… Stories are actually well written to string you along for dozens of hours… Not necessarily well written grammatically, but ok… Some books will definitely cost over $100 to listen to, and you still do not own it!!! They purge everything when your subscription ends… Horrible business plan, it’s all about churn, no long term customer loyalty. They also con people into giving them a 5 Star review, by giving them a few “points” that can be used to listen to “free” content. You actually get maybe 5 minutes of “free” content for completing their “tasks”. I do not recommend this app!!!.VegastitanVersion: 1.3.9

Two stars for this app!!!!I can give this a five star cause there’s a lot of good books in here. But I give it two cause when I buy $9.99 it will only give me 5 to 10 chapters! Which is weird cause I think it’s chapter was only 45 bonus each chapter which means that $9.99 is 1100 for bonus? And the fact that I already spent $24 to buy bonus and it is still not enough to finish the whole books! I’m not even half of it! Which I buy books on the books store will have a whole book for that same price!! This is wrong and scum!!.ZoniczVersion: 2.1.5

Reading the booksReading the books requires that you pay over $100 per novel. I would not go to a bookstore or download an ebook for that kind of money. I read the first few chapters for free. I waited the 7 hour periods to download a few more chapters. I then paid 4.99 to read the next few chapters and tried to download more by waiting. They would not download. After a day, l paid $ 9.99 to download a few more. I’m am now on chapter 65 (of 199 chapters). I refuse to put any more money into this novel. This is ridiculous! These novels are very hackneyed to begin with and I refuse to pay more for them than a well written book!.One Of 4Version: 1.3.9

Rip offJust a few red flags- there are duplicates of books on this app for several books, some complete others not, so don’t start a book that isn’t complete. I’ve been waiting for over 6 months for an update on a couple books & I don’t want people to deal with the same ish I’ve had to. P.S. customer service doesn’t care if you pay for the same chapter twice (it happens in these books) don’t bother. PS to the developer response- maybe you should refund the money people spent reading books you refuse to finish, I’ve contacted customer service and they don’t do anything.Lync713Version: 1.6.6

It’s a lot like pocket fmWe will see if the bonus/ coin system works out but for now at least they have a bonus system. I will rate the content once I know more Update: it’s a money pit, the story’s seem ok, but it will cost you if your like me and listen while doing other things. If you go through the bonus’ you’ll get one more chapter. I’m disappointed with the greed of these audible series apps. I guess I will just go back to political podcasts..Dr. Greenthumb220Version: 2.2.0

Money pitI was excited about this app but it turned out to be a MONEY PIT…. yes it gives the option for free coin but you don’t get enough coin for a comfortable read and I know someone that spend $50 buying coins and that wasn’t enough for one book the coins are done and she still have 70% of the book left.Reiko AsagiriVersion: 2.1.1

AStories are good, but i HATE being read to , im not 5 . I prefer to read a story on my own. Too bad the option to just read and not listen to some overly cheery person read to me..Angielynn665Version: 1.6.7

App keeps crashingGet half way through chapters and app crashes and restarts chapter.Danted111Version: 1.5.4

New update is badTrying to get the times for tasks but kicks me out of app every 20 min! When b4 could play 20 free characters.CaywhitewolfVersion: 1.5.0

Doesn’t count minutes accuratelyApp doesn’t count time read on the minutes to get free rewards. Very annoying- not paying $5 for a chapter that takes two minutes to read-.Wants to shopVersion: 1.5.0

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