GoodFM - Dramas & Audiobooks Customer Service

I love most of the books that are on this app, but the auto unlock is really ridiculous. Specially, when you’re trying to save coins for a book that you do like or want to finish you can’t. I don’t understand why when I turn the auto unlock off it still pops on, it’s there an none auto unlocks feature that we can permanently turn off, and we could turn it on if we want? that would be nice to have because I don’t mind listening to a few chapters of a book to see if I like it, but I don’t want it to auto unlock for me if I’m not into the book, so I’m wasting coins on chapters of a book that I’m not really into.

It offers a variety of video stories, mostly of Korean content, that offers the viewer different genres such as romance, mystery, family life, and business relationships (CEO or mafia). All stories are either subtitled or dubbed in English, so those not fluent in the language can keep abreast of the story, they are watching. The actresses and actors in the shows are attractive but down to Earth not drop dead gorgeous in every case making them seem more realistic to the real world and not some fantasy world. Sometimes the unlock fees seem a little high but the offering of free ways to get the coins or the recharge fees are very reasonable. I am currently following all the available stories.

I can only lay and listen to these usually at night when I go to bed and sometimes I fall asleep so it make take me some extra time to read. It worked out because I gained coins by reading so long by the time. Now they changed it by the chapters! I t takes me a couple of weeks to read a book! Cause I have to re-read it every night to read where I fell asleep. So getting coins by the chapter doesn’t work for me!! Really? There should be more coins by the advertisement and checking in too! These books cost way too much!! It would be nice to if you could just buy the books individually and a reasonable cost!!

I think for the most part the stories are read by great actors! But the service is to costly; I feel that some of the book chapters are broken down into smaller parts in order to keep taking your money! I try to reach customer service because I wasn’t able to redeem some of my bonuses for time I had spent listening to the book! It been a almost a week and no reply back! My other issues is after I had purchased the chapters of the books, when I went back to relisten some of the chapters are missed or the chapters reset and now the chapters need to be repurchase!

Trick to this app is to log on everyday, and have tones of patience to watch the 5 videos. Then you can play a few chapters from a few different books for free to get the coins for 30, 90 and 120 min. Once you start using your coins for books your actually interested in you can play them over and over each day for the coins. This is not for binge readers or listeners because you will get frustrated, but I like it when I’m busy and can’t sit and read, I can hear a book. When I do have time to read I have other apps to alternate between.

I an ‘honestly” enjoying this story very much. I have read many online stories and many I stop reading part way through. Many are the same , almost exact story line over and over but this one is different. They have written a great story line and it’s not predictable as usual. I haven’t been able to turn it off and have stayed up for part of the night reading. It doesn’t hurt that is has similar occurrences as my own life and I realized that there must be many others out there that have lived it as well. Great job to the author !! — Dolly —

I enjoy the app. Books are a little expensive if you buy them, but they do offer the opportunity to earn coins so you can read for free. Ads that you watch are not too long. The ads can become repetitive and they do have one ads that when it comes on you can not get out of. Once you get that ad it keeps re- appearing even if you shut down the app. I have to go to another device and log into it and begin watching the videos. Once I do this,the ads will go away in my phone. If you are patient, this is a good app for you to read for free.

The stories are entertaining but the app is ridiculous since each “ chapter is only 3-6 min long then you have to unlock next chapter using points. You can buy points but it just ridiculous since it does cost real money for only a few minutes per chapter. To read or listen to a full story or read a book it will be the most expensive book/story you will ever buy if you do buy into the points. I’m doing this for the points only and to inform that this app is a money gobbler

I love some of the books but many repeat and some the readings aren’t good I think they charge to much for two minutes of reading kinda like a scam if some of the books weren’t good I wouldn’t waste my time . I also hate that you pay for a subscription and still have to pay yet another scam . Reading and all these errors but you still have to pay when subscribing for 3 months or more smh it’s wack this is why peopl hesitate to support. Some of the chapters could be cheaper. I am not getting bc my full Bonus once I pay for it

I like the voices of the narrators; I have listened to audiobooks in other apps that sound like they are being read by an A.I. The titles I have listened to in this app, the narrators really emote. I wish the narrators were credited; I have one (The Five-Time Rejected Gamma, Alpha’s Blind Luna) that I recognize by her voice, that I enjoy listening to. I can earn the daily log in points and bonus points; but I am not going to watch video shorts that I am not interested in to earn the rewards for reaching chapter quotas.

I have been listening to this pod cast for a while now. I think it is good app. I love Saving Nora the best and Rags to Riches is also good. I started listening to Married to the Dragon Kings Daughter first and it is pretty good for a fantasy story. I must say I get upset when the person telling the story changes I don’t like that lol😂. That happened to me in Rags to Riches and Married to the Dragon kings Daughter and that changes the story a little. I also wish that you would give free coins for listening to the pod cast so I could pay for episodes. Thanks

I have been on this app for a while, and I think it’s one of the best! I can only speak for myself when I say all the stories I have heard so far, have been effervescent and makes me want to hear even more stories. If you haven’t tried this app yet, give it try. I know there are a lot of audible apps out there, but this…. is one of my favorites! If they could do anything different, I would say to add more incentives for free coins and maybe have a period for a free trial.

I love this app so much because I’m dyslexic and I can’t figure out how to read apparently also I love this app because I’m busy half the time so I like listening to books audiobooks are the best but I wish they would give you more coins as a reward because it doesn’t last that long to read for two hours to get the coins or listen to not read, so I wish that was the only thing but other than that the it’s great I love the books the app is great perfect

Lots of good books to read. I’ve read several series on here. I wish they didn’t have the computer voice over for some books. It makes listening to a good story difficult. I love Jessica Hall books. Keep me interested and entertained. I‘ve read the ‘six pack’ series and was sad when I found the fifth book incomplete and not a sign of the sixth book. Love the amount of free coins but bummed when the next chapter I’m reading cost over 100. Still a very entertaining app.

I love the books and how amazing the ap is that you can listen or you can read. There’s not a lot of apps that have the ability without extra charges. What I don’t like is that it doesn’t hold the credits (when you do the check ins). I also don’t like that you have to literally pay in order to continue reading (you can’t watch ads to get to the next level of reading). I gave it a 5 stars because the books are really good!!

I use to really like this app but since this new update not very fond of it!!!! Lost a lots of books!! Don’t like the shorts!! Really DO NOT LIKE HAVING TO WATCH SHORTS IN ORDER TO EARN REWARD!!! Bring back the original way!! Bring back the genre categories bring back the actual books and create a different app for the shorts!!!!! I USE TO LOVE THIS APP This is the best app!!! Lots of free book that are great!! But even the books that aren’t free very easy to earn points to unlock chapters!!! I recommend this app to everyone!!!

First I want to say that I love to read. Either audio or non. But I wish that some of the books would Continue in the live voices and not just stop at chapter 25 or 30. I will admit a lot of them do go all the way in the chapters, but we seem to find ourselves overpaying for coins to continue to read a book with “Siri” or “Brandon” can we work on getting all the books with live voices and not some of them. Overall I love it, takes me away from my stoic reality and into something more interesting.

This app is really good. I really like it. The books that actually have real people reading it is of course better then the others. It’s nice if you are driving that you can listen to it but if your sitting at home you can listen to it and read it at the same time. Yes I’m weird like that and like to do that in my free time which is not a lot. As long as you log in everyday to get your coins so you can unlock new chapters then it goes predatory smoothly.

While I am watching short story scenes it’s absolutely irritating and frustrating to get through so little of the stories and to have to watch so many ads to get anywhere. It cost so much to get coins and it takes so many coins to watch so little of the story. Why can’t there be a cheap monthly fee to watch all you want? Why can’t there be a cheap yearly fee to watch all you want? It’s just a waste.

I love this app I have found some lovely books to listen to. I wish there were more ways to earn bonus. And it understand the app like to start at the previous chapter but I have noticed it takes your bonus when playing the previous chapter . I don’t know how to prevent that .. and if I could offer a sugestion could you add a personal library so we can keep track of what we have listened to.

I really LOVE this app!!! The stories that are read from actual people make the stories come more alive. I can listen to them in the car and at home!!! When I am busy with my hands I use this app to listen to them. Great stories!!! I don’t really like the automated reading because they just sound so dull!! But, a lot are people read and made to feel alive, it’s like watching a drama!! I can just see it in my mind! Thank you for having this app!! ♥️❤️‍🔥

Although the stories are not edited, they have great storylines. These authors can actually be published and be in stores some day. I don’t like being really into it and ready for the next chapter and I have to add more money. It costs more money than a professional writer’s book. I don’t have much money and I love to read these stories. I wish you’d make it easier for us. I hope the author is getting a good chunk of this money.

I love the books I LOVE LOVE , romance, realistic sexy scenes , a little (not hurting)BDSM and male loving dominance! you can receive good deals on the purchases of coins just wait until you see it or wait for a holiday . You also receive many chances for bonus coins daily ! Books are Hott romantic and suspenseful I love to read about true love overcoming adversity and lots of intimacy !!this is your place if you also like these books !

I love how I can listen to a book while doing chores or taking care of other tasks. I’ve listened to a few good ones already and their voice actors/readers are great. A big turn off are the computerized books. No matter how much I want to read that book, I have to skip it because of the computer voice. I wish there was a way to indicate a book is computerized. I hate finding a book I want, only to close it because it sounds horrible.

I love how this app has so many options and how you can just listen to books to earn more coins to unlock more of a book! You don’t have to buy all of your coins! 10/10 I’ve recommended it so much my friends get annoyed😂 overall this is an awesome way to relax and to listen to voices if your like me who needs noise to sleep. It has so many options from werewolf to vampire to human, and so many more!

I have been listening to books on this app for about a month. Some books have computer generated audio which are generic and other books have multiple voices and are very enjoyable to listen to. I opted for the monthly subscription to get more coins to use on books and I have also enjoyed a few of the free books with the premium subscription.

I like a lot of the books but sadly it only give a couple of free chapters to read/listen which is good if you are curious if its good or not. So you can use money to buy the whole book/chapter. They say it's free it is free as well as u do the daily and get those points to open chapter. If you can’t wait then you have to use your actual money to buy points. BUT OVERALL I like it a lot because i love romance.

I have purchased two of Jessica Hall’s books. Alpha regret the whole series, and fated to the alpha the whole series in the middle of me reading one of the books the books disappeared. Reached out to customer service with no response. They ended up responding and gave me credits for my 2 books hopefully no more of my books disappear. Other than that I love the app and stories help me get thru work

I enjoy these audio books very much the stories are very intriguing and captivating. The only thing is that they are kind of expensive but you can always enjoy a great book in this app you won’t regret it and it’s really enthusiastic and emotional. I love the app having a great experience so far no glitches, and the audiobooks are actually understandable to what the person is reading

I love the variety and how easy it is to find different genres, I was lucky to find a app that was also connected to a visual reading app, I would prefer if the two could be combined but nonetheless I’m glad the books are the same. There are some that are on GoodNovel that aren’t here but the convenience of audio books outweighs that and I’m sure in the future more will be added.

I I’ve the stories but I’m hating how it’s costing so much to read even with books completed. I also have one of the premium packs but it makes no scene that we have to pay more just to read further. I’ve even picked books that are completed but after so many chapters it stops and request more payment if I want to continue. This was so far my favorite book app but it’s starting to get just like all the others.

Can’t put the stories down.

All books are good reading and it is fun to see the twists and turns to the plots.

Nice app

Great

Very expensive

Just want coins

Love the dramas !

So far I found shorts have been really good. Did you enjoy watching them? Thank you for having this on the Internet.

Good story line.

Vrai cool

Interesting storyline

Awesome stories.

Great variety of videos.

Thanks

I like this app it has good shorts really get you hooked it is a great app I just wish that you could watch the whole thing without having to pay or do these bonuses.

Nice one

It an amazing app to relax after a long day

Really enjoy the stories.

Great stories to watch very suspenseful

Love the book

Good show

Great short shows

Loving the app so far and all the different plot lines as well

Mmm

Good app

Eso algo increíble las series

Great reading

When I started listening good FM I fell in love with it. And I never stop the free points are amazing. And the writers and narrators are the best. Even the robotics because some of the times I hear amusement in the robotics voice. Thank you GoodFM for this wonderful intervention. 🫡🤗

Like very much the stories!

Love the movies on this app

I love reading but I recently found these short reels and now I watch these

Can’t stop watching!

Good

I was excited about this app but it turned out to be a MONEY PIT…. yes it gives the option for free coin but you don’t get enough coin for a comfortable read and I know someone that spend $50 buying coins and that wasn’t enough for one book the coins are done and she still have 70% of the book left

Some of the story lines are pretty good in here. I would check it out.

Excellent app

Love watching these video's

It would be helpful if it was more clear as to how it all worked. I also am unable to message as it keeps saying it is unavailable

Keep up on getting great books! It’s hard to find

Best one so far

GoodFM is awesome and easy to use

Ilove it.

The app is so good and amazing to use I love it so much

Lots of stories.

Great stories

Originally, you got 20 coins for checkin then for a few weeks it went to 45, which I thought it was an upgrade as a reward for accessing the app daily. Then I noted it went down to 20 then to 15 and now back to 20. Then the listening coins were 10 for 30 minutes, 30 for 90 minutes, and 40 for 120 minutes total of 80 coins. This could be 1 or two chapters depending on the book. November 1, 2023 it went down to 5 for 30 minutes, 15 for 90 minutes, and 25 for 120 minutes total of 45 for the same amount of reading, but for less coins. Watching ads were 5 coins per add then 3 coins, and today reduced to 2 coins. Instead being a valued diligent customer you are being reprimanded for it. It’s ridiculous! On top of the fact that the value of this books are literally almost the price of a first edition of a classic book not even close to a classic plot, and they’re not equivalent to the outrageous price. I can buy a best seller for cheaper. So I refuse to spend 100s on a book. Now, I started a new book that has 233 chapters that I have to finish after this I’m deleting the app. It’s ridiculous the changes. I’m not buying it’s not worth that amount of money, but I’ll get the measly coins offered and for 1-2 chapters. I should have it all open in 1-2 months. Then I can listen to it.🤦🏻‍♀️

As of October 1, 2023… I’m not to happy after the updated for my iPhone, that I noticed I was getting charged twice for the same monthly subscription on to different days. Once on the 3rd and then again on the 5th. I have tried contacting them through the app and since I just found out, I’ll give it some time. If I wouldn’t have updated my phone, and seen the screen that shows my monthly subscriptions, I would have not caught this with all these auto pay. As far as the books, I like the books that are actually complicated. I don’t like the books that say ongoing because some have been ongoing for months and I think they just forgot about them. Some of the voices for the dramatizations are horrific and high pitched so if you’re wearing headphones or ear buds be careful. Also, be careful and watch your library because I have seen books in my library that I did not add on there and when I remove them, they reappear like if someone else is adding it to my account. That’s scary. Hopefully, this review will help to address this concern. I would also recommend that you use the daily bonuses to make purchases for the chapters, but as I’ve said in the beginning of this review be careful your not getting charged more than once a month, with auto pay. This does give you more coins on a daily basis. Just watch the timers because you can receive bonuses after listening 30, 60 & 90 minutes.

I love the stories I have read/listened to. BUT, there are some major issues. #1, the amount of money spent to read one book is astronomical! And I have spent a lot of money on this app! #2, I absolutely HATE how once you come to the end of the chapters available on the book you are currently reading it automatically starts taking coins for chapters on recommended books! I did not choose these books nor did I buy coins for books I didn’t pick. There’s two books I listen to right now; one I’ve finished and just love so much I listen to it over and over. The other one I’ve been listening to I’m on episode 423. Seriously, I’ve spent $150 on these stories and some of that was wasted on books the app automatically rolls over to. I really wish you guys would change that. I’m seriously thinking about not buying any more coins and just listen to what I have already to build my coins up to unlock the rest of the book I’m listening to, then I will be deleting the app. I would never go in a bookstore and spend that much money on two books🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️!

Probably one of the worst customer service experiences for an app. They charged me for coins that I purchased and never received in my account. When raising tickets you never receive a response so I can only think this is a scammers app stealing money from unassuming customers like myself. Their “online service chat” has never worked even during Singapore business hours. Had to raise a refund request from Apple. Also forget getting help with their “events”. I completed the Easter event but it refused to register the final puzzle piece no matter how many times I redid that part of the event. Of course not a single response back from customer service. SCAMMERS!! In response to the developer feedback, the 72hr response time is bunk. I opened both tickets on Monday April 19th. It’s now Thursday April 27th. I think you really need to review your queue vrs your SLA expectations because your team is definitely not meeting them. Yes I have screens of the tickets and when they were submitted. I would happily post them here if Apple permitted it.

When I started using this app, it was possible to watch 20 commercials for a total of 60 points, which is about enough for a chapter, on average. But now, it’s only five commercials for total of 25 points. You can make an additional 80 points by reading for 2 hours, but you have to do that every day for about a month in order to earn enough for a single book. And then there’s the business of coins and bonus, and I have no idea how many bonus are equal to a coin but it’s not 1=1 because at least three times, the number of bonus I had would’ve been enough to get me to a certain point and every time, it was at least one chapter too short. I finished the one book I’d read on the app, left dozens of comments (not “comment” but actually meaningful comments), and reported almost as many errors in the recording. Errors in recordings included the same line being said by two different characters, in two different voices; aligned being attributed to a character, who had not said it; and lines being omitted (which was noticeable, because they response made it obvious there had been something important said). But I did appreciate that there was a full cast recording for the book I read (although multiple voices were obviously voiced by the same person). I do wish that credit had been given to the voice actors, so that I could find other books that they voiced. There are other apps that to all of this better, so I’m going to stick with them.

Got 140 bonus the first couple days of use only to log in after the first week and my bonuses had expired on day 2 of use. Now I get the daily bonus and the extras for doing different required things, each show bonus days reward day vs expiration date. Bonuses claimed today 11/15 state expiration date of 11/20 yet they’ve already been removed. Bonuses from yesterday show expiration of 11/17 but were removed this morning. I should have over 100 bonus but only have 26. Bought 1000 coins? And have 6 left after 10 chapters, chapters started at 18-24 coins then noticed more than half charged up to 60. Why? I’ve read the book I’m listening too the chapters in this app are cut into 3-4 parts which is a complete rip off. Some chapters are only 2-3 minutes long. I understand you have to make money for your app but your charging people to hear books that can be read for free on other apps. Not just that but your gouging!

I’ve had the app for a while (probably well over a year). Searching isn’t very user friendly. You can’t search by who the book is being read by, I haven’t been able to find books by a certain author, etc. You can be half way through a book and if you find something that you want to listen to instead of the one you are currently listening to, when you go back to the original book, the app decides to start charging you from the beginning again, instead of where you left off. They are constantly removing books with no warning. They are constantly changing how the bonuses work, and not for the better. I always listen my 3+ hours and then go collect the bonuses. However today, they went and changed the bonuses again~there are no more listening bonuses; now there are WATCHING bonuses. I’m at the point that I’m going to use up my coins, and just delete the app.

I am a huge fan of this app and I frequently listen to audio books. The stories are so captivating and they always manage to draw me in. However, I have to admit that it can be quite frustrating when I constantly find myself running out of tokens or when the prices for tokens are ridiculously high. It would be great if the company could come up with a better token system or perhaps offer a subscription option for avid readers like myself. This subscription could provide unlimited reads and maybe even allow us to choose two or three books per month. That way, we can fully enjoy the content without having to dip into our Christmas savings. If this isn't possible, I guess I'll just have to read whenever I can afford it.

I love the app and books that are read/dramatized by real people. BUT I don’t like having the books automatically removed from my library and having to pay the money again to redownload them so I can listen to them again! I’ve listened to Alpha Asher several times and just started it again now the app is saying I have to pay coins to continue listening to it. This has happened many times on many books. It is very frustrating! What can be done about this?? If I’m logged in then my purchased books should stay there unless I personally delete them!!! I want my purchased books/chapters back without paying for them again!!! Other than this issue I really love the app and books! Thanks and please let me know what can be done.

I don’t have any problems with the quality of the stories so far, but honestly, I can’t find any free to read books or those that have a timer on them to unlock. The coins to unlock increase exponentially with each chapter, so accumulating coins the free way is infeasible. I’m so frustrated, it’s honestly not worth the effort, and I’d rather read on a different platform. Plus, if there ARE any free books or timed-unlock, it’s super hard to find, since the browse/explore doesn’t have a function to filter TYPES of stories, only the genre. Overall: not worth it unless you’re willing to spend a lot of money. But also, there IS a way to get free coins by checking in, reading for a certain amount of time, etc (but they don’t give a lot equal to the amount of effort or enough for even a single chapter)

I do enjoy this app, but there is room for improvement. The books narrated by people are pretty good, but there are some editing issues sometimes. I am a stickler for details, so when things are mispronounced or one narrator says a name one way, and then another says it differently it’s annoying. I won’t even touch the books that are not narrated by actual people. It doesn’t do a story justice to have it narrated by a computer. Overall the chapters aren’t too bad, but some of them get ridiculously pricey. There is no way a chapter should cost anywhere near 100 points which has stopped me from continuing to listen to a story. Overall I like the app and am listening to some really well done stories. There is room for improvement, but so far it’s OK.

I love this app!! I enjoy reading books but don’t often have the time so this app is perfect!! I can listen to books while doing anything now!! I use to earn bonus coins for listening to books from 30 mins to 180 mins. Now it says watch 5 episodes?!! What is that? I recently noticed a great deal of my coins missing and discovered they were used to pay for several chapters from short Desr Ex, Do I know you and Blind wife the Apple of Mr Gardners eyes. I did not authorize those purchases and I am not interested in the shorts. I can’t even find my favorite books anymore! Please put the app back the way it was and refund my money or I will just take my business to audiobooks and stop using this app! It’s bad enough the books I’ve already purchased I don’t have access to anymore and now we can’t even access our favorite books!!

I’ve started several books that were never completed, I’ve started other books that were discontinued and a duplicate started to finish the book (imagine reading 50 chapters of a book to have it stop updating & finding out another copy was started and you couldn’t complete the same book you started) (it’s like finding a decent book at the library, but having to pay per chapter & realizing it stopped before the conclusion- then finding the same book (the completed version) but not being able to read what you’ve already read to refresh your memory). And now you have to watch poorly made “shorts” to get any bonus points. I’m not spending that kind of money on books that aren’t professionally edited/narrated by a bad computer voice.

I love this app. The issues that I’m having is, ever since last update the app would close out mid story. There was another story I was listening to, that wasn’t completed, yet it vanished from the app. I was a GREAT story too, sadly I can’t remember the name. I even left a couple of comments and the app doesn’t have history of any of my comments either.. I wish I could remember the name but I can’t. Also, I was charged/lost coins twice on a story that I didn’t even get the new chapter that was paid for. Even when I checked the unlocked chapter section, there was no record of my ‘purchase’.

All of a sudden books that I have paid for to completion have disappeared! I went to re listen to a few books that I loved and they are just gone. I can find them in my history but when I click on them it redirects me to find new books! I was in the middle of one book and it just stopped, when I went back to click play it was gone!!!!!! While I was listening to it no less! This is wrong, I want all my books back. I paid a lot of money for some of these books, if I can’t have them back then this is a rip off. Now I can’t even send messages from the app to the creators to get help.

I paid a lot of money for two books series that got removed supposedly.. Jessica’s Hall whom gave her permission to keep her books on this app for the readers that fully paid for them and yet again you removed them. I come to this app daily to listen to Fated To The Alpha and Alphas Regret two great series. Yesterday I got in the app and they were gone. I’m legally blind and also enjoyed the voice overs for the characters in the both series. I want them back and deserve to get them back as does everyone else who had purchased Jessica Halls books on this app. So how do you plan to approach this..? You need to bring them back asap. I’m so furious with this as it’s the second time to happen.

I watch their ads all the time and I do not get my tokens, then I send a feedback and my issue never gets resolved. It is a waste of time to watch two ads for Google to get 4 tokens and turn to watch a double ad for candy crush and not received your 4 tokens. Constantly cheats me out of my 8 tokens. The cycle repeats you watch the first ad for 4 tokens, you give it another chance and then the she thing happens now to face watched two long boring double ads to not receive your 8 tokens. Just horrible, this is my last time wasting my time watching ads for tokens.

This app is a SCAM!!!!! They deleted all my books I purchase from a specific author. Just because the author wanted to cut ties with them for their fraudulent behaviors. I tried messaging their support team, which is useless. They replied at first until I tell them to give me back all my books I paid for or give me back my money. Cause I don’t want their useless coins for other books I do not care to read from their app anymore. And now they ignore me and haven’t responded back in days. Do Not Download and Spend Money on This App!!! They respond to others reviews about the same issue and tell you to contact them. But you’ll still get no response if you do.

I just downloaded this app a half hour ago and I’m not impressed. I watched three episodes and it asked for coins. I started watching videos because each one is supposed to earn five coins. I’ve literally watched 15 videos some of them two minutes long and have received nothing. I don’t have the problem, spending money on apps, but since this one is not even getting giving me my earned points, it’s not getting a penny from me. It’s supposedly gives 10 coins. If you leave them a five star review but you have to wait 72 hours to get that measly 10 points! No thanks. absolute garbage.

Don’t know what the issue is ..but app won’t load …updated and now it’s glitching and just won’t load. Also wondering how to get a list of purchase books because I lost a lot awhile back when updating the app, spent a lot of $ over the years and would like to see a list or have some way to see purchases made

But you need to re think your adds the language in your tube adds is not acceptable I find myself getting the same story in a different app that is much more accessible on your app you can watch adds forever and get a couple episodes but on other apps you can watch adds for half the time and like 12 episodes

Your system has done an update to add videos and in your new programming your system has removed half of my books . I can’t find the authors anymore or the books and many books I have already unlocked are now locked and you want me to repay them. I can’t even go back dated pass 30 days to show my purchases. It is a shame because I was a premium client and loved the app but I now canceled it since there seems to be no use for it anymore. You should of made a separate platform for videos and left the audiobooks alone :( and I would like my books that I already pd for to be unlocked again . Sending a messages via the app does not do anything either .

I don’t know what’s happened to the system. All I can see is videos and all I want is to read your books for whatever reason your systems changed and I can’t get back into the books I was reading.

I have been using this app for years… but I so angry with this app first of all you never update your older books or even finish them them and now also you remove Alpha’s Regret - My Luna has a son… I use to be a paying customer now I don’t know if I’ll still use this app after removing books I listen to all the time…. Slow clap…..