DistroKid Customer Service

DistroKid Positive Reviews

FINALLY! LolDistrokid has been amazing, but I was always frustrated that there wasn’t a streamlined mobile app. I work full time in addition to making music, having to do the double login thing, and then navigating through a desktop site, on a mobile device, while at work, was becoming really inconvenient, and was causing me to miss a ton of distrokid messages, slaps likes, feedback, comments, colab offers, playlist curators, legitimate offers from lables etc… I’m really psyched this came out. It’s going to make my life way easier. It looks great so far. I’m hoping Slaps is integrated into it in some way. I love how simple that platform is. Having an app would be so nice. You guys rock - UGLY-MONEY.Bbbggccc45Version: 1.1.3

The BEST digital distributorDistrokid is the best digital distributor there is! I have tracks on Routenote and Amuse, and there is no comparison. There’s no royalty threshold to overcome, and you get paid within a week of requesting your royalties, no matter how big or little they are. Also, they deliver your songs to stores in as little as 24-hours after uploading! I changed my artist name to Nardy Global, and I uploaded my song “I hurt (radio edit)” to Distrokid, and it was added to the stores by the next day..Nard410Version: 1.2.2

This deserves more than 5 starsI just got a Distrokid subscription a month ago and I am blown away by how amazing this app is. I have the 40$ plan, and there is more on here for me to use than I could have ever expected. It really feels like a service that wants to help you make music, and it has this amazing feature where you can insert your song into a clip from the TV show Friends! This is a fantastic service..Tom HooliganVersion: 1.4.0

BEST APP EVERIf your trying to make it in this world with your music and don’t want the middle men or want it to be simple to get paid for your music use this app I’m a very skeptical person in general so take my recommendation and use this if your having issues getting on all platforms and wanting to get out there more this a real review btw come check out my music my artist name is nofxksgiven2001 I’m on all platforms cause of distro kid ✡️🔥🚀.Nofxksgiven2001Version: 1.2.2

How To Log In After Buying SubscriptionIf you bought a subscription and it gives you an error message, go to your App Store purchases and check if it’s pending. It will stay pending for a day or two if it already is. Check after a day and it should say the date of purchase, if/when it does, log out then log back into DistroKid. Now it should work!!.LalajackVersion: 1.1.5

Review on Habitual SinI am very pleased with the effort DistroKid has put into my song going on all platforms and promotions. I intend on uploading more and more in the near future. The only feedback and it may be something I missed is to link to my accounts on social media so once people view the song they can go straight to my profile. Thank you for everything so far!! Sincerely, godzcruze.GodzcruzeVersion: 1.4.0

I love the app but just one questionI know of 5 people that showed me proof of them buying my music so how come I haven’t received any money I’ve also see people with 100,000 downloads and only make $10 why is that are u really not giving us our full pay and pocketing what we make and thinking people wouldn’t start noticing.803padroVersion: 1.2.1

Almost thereApp is pretty cool but there should be an option to listen to your upload to ensure you selected the right file. My uploads were approved and I’ve set my release date but I still would like to listen to the uploaded file. Also there needs to be more instructions during the process. I was able to figure it out and google some things but still. There’s room for improvement..Caromi889Version: 1.1.5

🔥🔥🔥I am super happy and pleased with the new mobile app, I was able to upload my music super easy without having to sign onto a laptop or desktop. My only small complaint is, I would like the option to Master my records on the iPhone the same way it’s on the laptop. I don’t see the function on the cellphone. I wanted to master a few records before uploading Them but it wasn't there, but other then that the APP IS PERFECT! 🔥🔥🔥.TangothedonVersion: 1.5.0

Finally!!! Thank you!!Looks and feels like the website, but app! Everything feels like it runs smooth. Hopefully we get the “Goodies” section, for Promotion and Hyper follow! Otherwise, navigating is super easy. Haven’t uploaded yet. But, seeing the Bank easier, and getting onto stats is way easier on mobile!.Darkmage4Version: 1.1.3

Problem with synced lyrics on distrokidHey SO I recently got musician plus because you can set release dates and do synced lyrics ect. So for some reason when I try and sync lyrics for a song when I let go of the synced button it disappears and I don’t know why? I’ve tried it on computers/laptops and on my phone but it won’t work I really hope you guys fix it because I think synced lyrics are cool but its not working for me PLEASE FIX.VannxssaVersion: 1.2.0

AmazingThis app truly allows you to experience what every artist has probably always dreamed about. Sharing your music is always a special feeling and I really want to thank Distrokid for this easy to use opportunity to share my music with the world. A great way to start your music career!.RutheezyVersion: 1.2.1

It’s About TimeThis app is easy to use, gives us instant access to our artists, music, and tools. I’ve been waiting for this for a very long time. Thank you. I highly recommend this app and this service to up and coming music artists!.RealCarlosVersion: 1.1.5

IncredibleDistrokid is the real deal. Super affordable and they make the process easier than I expected. I always thought it would be a complicated process but it’s really not. My only regret is not using them sooner!.ParkerSchwenVersion: 1.0

Best distributor but dark mode would be niceI have used DK for over a year now and it’s been great for me. They finally have an app and it made me so excited but i feel like a dark mode option would make it even better..DavidsontheoneVersion: 1.2.2

QuestionI haven’t started my plan, but before I do, do I need an Apple Music artists account to distribute music to Apple Music because Apple Music for Artists is hard to get started but Idk if u need an account on that to convert DistroKid creation to Apple Music.Ab346754Version: 1.1

Only way to go!As a songwriter for the last 25 years with over 300 songs money was such an issue to publish these songs until I found this app. It’s amazing. I’m publishing all of my music now….Dean j silvaVersion: 1.4.0

Excellent serviceI’ve dealt with a few different distributors all of which has their advantages. With distro I must say you have a lot of good perks that us artists need as do others but you’re just different 🔥🫵🏿🫵🏿.Rahdolla21Version: 1.2.1

Distrokid appGreat and amazing that you can access upload and use the app just as well As the desktop version. And getting notified when you have money is great too thanks distrokid.JmoneyGibbsVersion: 1.1

ExcellenceI'm not sure about any other services but I do know you're the one I go through and you really inform me what's going on and when I'm streaming at the different stations. I appreciate that..Polka boyVersion: 1.2.1

Y’all need to try this app if you like uploading your musicI hope y’all can use this app it helped me release my music on streaming platform its really helpful to start off your music career.DnDRalphieVersion: 1.2.2

About Time 🥰DK was obviously in desperate need of a mobile app, and this seems to be just fine. So glad I don’t need to keep logging in to the web portal now, love that I can get notifications for new earnings releases 👍👍.Bubbas01Version: 1.1.3

IM SO HAPPYI’ve been wanting to release my music for a while now, I didn’t know how to get it on streaming services but I was really determined, this made it SO easy to release my music, I’m so glad I got it, thank you DistroKid!!.Fnf lover 1234Version: 1.3.1

Best distributor 🍿You’re the best and I’ve been using distrokid for years now , but please please the fees is too much 🥱, how can I make a withdrawal of $101 and I received $60 😭 please do something about that thank you 🙏.Chichi090Version: 1.2.2

Hands Down The Best.Not only do they have a exemplary distribution platform that’s faster than Jimmy Johns but also a killer app that you can use to upload from iCloud. Hats off to the Kings of Music distribution. — Anglo T.SwedeStalli18Version: 1.2.2

Highly recommendedI highly recommend this to ANY new up and coming artist that is attempting to get on different platforms super easy and extremely affordable.Evobanks215Version: 1.1.2

Collaboration price for just 5 artists is expensiveThe fact I have to pay extra just to feature other artist to collaborate on streaming platforms. It feels like a money grab & should either come with the service or at least be cheaper.Cognac801Version: 1.4.0

Overall Good app to release musicDoes take a couple days to get on all platforms which had me worried but i’m pretty sure it’s like that for every app overall good.Astrend101Version: 1.4.0

Request:Would it be possible to be able in the future to release more than 35 songs Update: I’m still loveing this app keep up the good work!!!.Ethan BybeeVersion: 1.2.1

Love Distrokid appFinally, I don’t have to use my desktop to upload my music or videos. This app has made our lives much easier and is a convenience. I love the Distrokid app..LakiaShavonLightnerVersion: 1.1.3

SimpleSimple and straight to the point takes care of all the extra hard work!.QD12Version: 1.3.1

Payment promblemsI can’t get my funds from distrokid. I’ve been trying for several minutes. Why does the link not work?.LilCed PAIDVersion: 1.2.2

First time user!Incredibly easy to use. Will update after 2 months once we get the full experience.GBKaiserVersion: 1.4.0

The Elite Distribution WebsiteIncredibly user-friendly and thorough. What more can you ask for? They even provide tools for social media..KevvyPhreshVersion: 1.2.2

5 starsDoes exactly what it says and then some. Distrokid goes above and beyond by giving you the tools to start marketing your music on your own..Wicked IntentVersion: 1.2.2

Distrokid took the headache out!I didn't think I had it in me to do it. But they made it so easy. Thank you for all your help and getting my music out there!.KKoonceyVersion: 1.2.0

Things I expect within the next year1. We need to be able to add descriptions to singles and albums, for example utopia has a description. 2. We need to have full control of the names of the songs like I want my songs in full capitalization like (THIS) for a song 3. We need to maximize earnings 4. We need to be able to upload music videos That’s all, we at least need the first 2..CreamyCop69Version: 1.4.0

Very Smart App!Thank you thank you thank you! This is such a great idea. It does everything the site does but I don’t have to sign in ten times a day! Thank you!.JsopalaVersion: 1.1.3

I love distrokidI definitely love this app it would be nice with a few more perks but it’s great for now also I am Monopoly Ace on all platforms Please help me build my followers on which ever platform you listen to your music thank you so much.Monopoly aceVersion: 1.1

Great is DistrokidAbsolutely appreciate being in partnership and business working with you guys makes life easy for many artists 🙏.Butta$auceVersion: 1.3.1

Real review! By Artist TXRESELove that distro isn’t only on the browser now but a mobile app. I’m a new artist and it’s been useful for uploading music to streaming services. Love the wheel of distro too! Add it to the app..TXRESEVersion: 1.1.4

I love this app!!This is my second written review and I don’t mind it because this app is great. My daughter introduced it to me and it’s one of the best I’ve ever used..I.M. HappyVersion: 1.2.2

Excellent AppI paid for everything and then boom my music is everywhere, thank you DistroKid and stream my song as well. Big Meech (They Gon Have To Die).BigMeech29Version: 1.2.2

Distrokid reviewI love y’all’s playform it’s nice simple fast with distribution you boost my confidence with the emails of lil gifs love y’all love💯💚, thank you for being amazing platform and being so simple 🤘🏽💯🎶.444alwayssssVersion: 1.2.1

Great DistributionFor the most part gets the job done quick, good for all artists and easy to use.JsjspapaVersion: 1.4.0

Only one problemI love the app. The only problem I have is having to re-enter my email, password and do the two step verification every time I want to get on.Sir TrufflesVersion: 1.0

AmazingIt’s great! Low prices, easy to use, and affordable!.SIMS VLOGS AND GAMINGVersion: 1.3.1

The bestKing in distribution.Mdj184Version: 1.2.2

Musicians HelperSafe, reliable and easy to manage. The difficult work is all done automatically by Distrokid. Prices are fair and setting up receiving payments is quick and straightforward..Paavali_PVersion: 1.2.2

Jono758DistroKid, gave me the opportunity to express myself through music.Smurf_jaeVersion: 1.2.2

Great dealAwesome for my band.TheLonelyMan365Version: 1.1.5

Best Distributor!Amazing!!.SbcubaVersion: 1.1.3

TGEMARXThe best distributor in the game.TGEMarxVersion: 1.1.3

I love this appIt’s so easy maneuver and the interface is beautiful! It’s amazing I love DistroKid!.Twills19752800Version: 1.1.3

10/10Needs dark mode.E9xVersion: 1.1.3

No Hyperfollow AccessThe app is very user friendly, but the only reason I really wanted a Distrokid app was to access the main hyperfollow link and be able to edit it, which unfortunately you can’t do in this app yet. Looking forward to when that becomes available.WtfOpalVersion: 1.1.2

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DistroKid Negative Reviews

I was charged twice and have not used the serviceI was charged twice and they told me they wanted the proof I provided a screenshot from Apple showing the money that they took from my account and said that they didn’t this is reason to lose trust in companies like this it’s sad , because what about the artist ? And what happened to keeping your word I did my part and haven’t heard anything back in days I’m disappointed..Prace23@Version: 1.2.2

So upset.I’ve spent money twice now over $50 to have my music distributed and both times distro kid has messed up and made me locked out of my account. This is now my second time requesting a refund and I’m gonna have to wait another month for it. even though they say “8 days”. this is so messed up man for a small artist i dont have alot of money and i keep loosing it on this app. im so upset and stressed out right now man.Bruh man 45Version: 1.1.5

Can’t even update my email.I tried to update the email on my account. Followed the steps correctly. Clicked the link that was sent to me. Logged in through the browser. For some reason out of the six times I tried it, it did not update my email. I contacted “support” also very useless, gave me a thumbs to come and write this review. Fix this now please, and update my email..EPICXDINO17Version: 1.2.1

Terrible customer serviceAfter 6 emails back and forth with robots, I finally got sent an email address for an actual person. After sending 3 emails to them I got no response back for a very simple problem. By far the worst customer service I’ve ever had. I will be switching distributors..THE REAL DEAL GUYSVersion: 1.5.0

AMERICAN ONLY!!!You are only able to put a 9 digit routing number on bank information.. in other words if you live anywhere other than america.. they just keep your money🥰🤦‍♂️.IhateonappsVersion: 1.1.3

Just a ScamFraudulent charges, no customer service, and a lot of run around if you want to get anywhere, not even worth the subscription, I’ve had nothing but issues with distrokid, not a single nice thing to say, would rate 0 if I could.WhywontitletmetakemyownnameVersion: 1.4.0

BAD APP. BAD SITE. NO CONTACT TO ASK FOR HELPI will make sure , that , my songs songs will get released by another streaming platform. It said that my song got refused to go on platform of streaming because of the cover , and told me to change them but each times that I tried , it didn’t allowed me even if I fixed the problem on it. Even by clicking the link in the mail it didn’t work . And there’s NO CONTACT TO ASK FOR HELP NOT EVEN AN EMAIL. Perfect distrokid , you’ve lost a client and will definitely lose many more ..Anthony_hdbVersion: 1.4.0

We can’t connect with appleEverything is in the Title. I signed up with Apple on my computer, while Apple use private random email to connect, its not possible to enter the right Email on the phone app….FredSavardVersion: 1.3.1

Don’t workWhen logging in, it asks me to select a plan, although I have already purchased it and does not allow me to log into the application.Makaron1naVersion: 1.2.2

BadWhere tf are the other sign in options?.Null!tyVersion: 1.1.5

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