Road To Hana: Maui Audio Tours Customer Service

Road to Hana: Maui Audio Tours Positive Reviews

Nice details!Enjoyed this tour. And the fact that it would just pick up as you were driving along the road. My one tip to the narrator is to stop telling you to keep “driving straight”. As the road is incredibly curvy! So giving different directions or just saying follow the highway would be much more accurate! LOL. There could be more variety in between beginnings and ends as well. But the detours were all worth it and the details were great! Would love a route that did full loop, too!.Small GirlsVersion: 1.1

Personal audio tour guideThis was a great buy for us! We started driving at Road to Hana around 10:30am and came back our place at Kihei at 8:30pm. This audio guide works perfectly with the GPS and give us really interesting short but great info for each upcoming attraction so we can decide if we do it and really interesting history about Maui and Hawaii. We as a whole family really enjoyed very much the guide. There were so much to see and explore and we did not make to Hana and had to turn back while we are 8 miles away at around 6:30pm as sky is getting dark. On our way back, we finished listening the remaining missing trip which was a plus. We learned there are still a couple of really interesting sites such as lava tube we have not explored. We will definitely come back again to finish the rest of trip. Highly recommended for anyone who is doing a Road to Hana tour on their own..Cloud wizardVersion: 1.1

Incredible addition to an unbelievable drive around MauiI was not expecting much from this but was beyond impressed with the information shared throughout this app. We were on the road for a total of 13 hours driving around Maui. We had two cars (one person with the app in each car), and 10 people total (including kids). I have native Hawaiian lineage and learned a ton listening to the information in the app. I appreciated the stop suggestions but even more loved the Hawaiian history shared. This was an incredible value. We all agree that we would’ve paid 3x what we did for how wonderful this app was..Random47592Version: 1.1

Rich Culture ImmersionIf you enjoy learning about different cultures from the comfort of your own car then this is for you! I have two kids that are in elementary and this gave them an insight into Hawaiian history. They felt like they learned more from this than a regular day of online school. (This was joy of vacation speaking.) My husband and I were enthralled about all these talking points and couldn’t help but realize how mistreated these people were mistreated after slavery had already ended..UnwrittenLang.Version: 2.0

The app giave some cool insightsI had to hit the “map” button every time the narrator started or an annoying beep would go off. When we were out of cell range the app would crash a few times. Even restarted my device to see if it helped. A bit frustrating. Better to have someone other than the driver to tend to the app! Some of the announcements came late and we had to do a tight u-turn to get to the point of interest. Granted, the Europeans did some damage in the past, there were plenty of references to ethnic bias. We loved the Road to Hanna and don’t regret it..SmilinphoenixVersion: 2.3

Thorough appDriving solo I thought I could map and drive but it was too difficult. Plus there was no Verizon signal most of the trip. And offline maps wasn’t showing sites. The app allowed me to drive, focus on the road, and know when to turn off for a site. The app features a route, sites, and history of Maui. The cost is $10 but I think it’s worth it..Sfboy83Version: 1.1

Great for Offline UseOur maps app wouldn’t work because there is NO SERVICE on the road to Hana but this app took us all the way and kept up with our location the whole time. It had useful tips and secret/exclusive locations. We absolutely loved the stop that was down the service road! 10/10 would recommend for the $7 download for road to Hana!.KalPortVersion: 1.1

AMAZING!!!Literally just came back from doing the Road to Hana tour from the airport and let me say this app was AMAZING!!! I would recommend having someone else keep up with the app while another one drives! We did not have any signal but this app made sure to keep up with our location! Definitely will use again when ever I come back!! 5/5 recommend!!!.Michelle OroVersion: 2.0

Needs workTechnically the program is brilliant. Comes on as you drive to tell you history or information about what’s coming up. But the content is SERIOUSLY lacking. How do you give information about the history of the taro root or the relationship between George Harrison and his landscaper… but not a mention or whisper of such upcoming attractions such as the Black Sand Beach, Seven Springs or even Lindbergh’s gravesite? I needed assistance in locating or accessing important stops much more than interesting (but hardly vital) history..JanrobgosiVersion: 1.1

Worked like a dreamThe App worked great and enhanced our experience along the Road. Our whole family (11-50 years of age) enjoyed the narration. I think the only thing that would be better is to have some additional narration for the return trip, maybe introduce some regional music. Thank you to the developers!.Srom12161976Version: 1.1

Great tours!!We did two of the Shaka Guide tours — the North Shore of Oahu and the Road to Hana on Maui. Both were terrific — you can take as long (or as little) at a number of different attractions, and the guide provides helpful information about food options, facilities, etc. We would definitely consider doing another tour if we ever have the opportunity!.Durb1970Version: 2.0

Great audio, needs better mapThe audio was very informative, and was great that the audio was automatic, but the map was where the audio started and not where the actual stop was located making it difficult to use this app to navigate the road..Amille42Version: 1.1

Worked wellWe enjoyed learning about the island during our drive and it is helpful to know where you’re going when cell service is out, because the app still works..Lbemerson17Version: 2.3

SgtCurrieEasy to understand narrator who provided some interesting background on the island and the culture along the road. Well done.Sgt CurrieVersion: 2.3

Must do appWe’ve taken the road to Hana before but this app and guided tour made it more enjoyable and gave us tips where to stop to have the best experience. I highly recommend spending the $7.95 for this experience..Jamie L SVersion: 2.0

Works nicelyI have been burnt in the past with these types of new technologies. I did not want to spend a lot and retake the risk. This tour showed me a demo; it was reasonable $8, it worked fine; then I bought it. Every penny was worth it. This is a once or twice a lifetime trip. I feel that we got the most of it. I am sure that we did not miss anything and all stories were beautifully said. Fantastic. GPS was the magic. We set it and forgot it. It kept playing as we drove. Nice work!.Smart Dude61Version: 1.1

Great App, but needs a few tweaksIt would be great if the dot that indicates your current location was a different color other than Blue - even better if is was blinking constantly!.A Paul AVersion: 1.1

Superb!Absolutely enjoyed this driving tour! Informative, accurate, well narrated and easy to use. I hope they have driving tours for the other islands because I am definitely using them again!.Careful ReviewerVersion: 1.0

Good content but buggy: freezes, stutters, crashesGood content, good interface, but app was super frustrating because it kept freezing, then audio would jump ahead 20 seconds. Or it would freeze entirely. Or I would have to force quit the app, then reboot phone. Arg.EtherDadVersion: 2.3

Needs updatingI think it was spot 14 , must see this vista and park in church lot … drive several miles down a horrible road surrounded by shady houses and people . Get to the church and there are signs posted all over, tourist don’t park here ,no parking. This app sends you to places you aren’t wanted ..Cincy mikbVersion: 1.1

Road to Hana App TourThe app worked great and was very informative. I went on a guided tour a few years ago on the Road to Hana and the app was better than the live tour if you are OK with the drive..@13&1Version: 1.1

Nicely doneComprehensive and wide-ranging in facts, history, tidbits, must-see, hidden gems, etc.... very pleased to have found this. Excellent narration voice..OceanStateOfMindVersion: 1.1

Worth the moneyWe downloaded this for a drive to Hana. Great facts about Hawaii all the way and good instructions on where to stop along the road..Santas little helper 2019Version: 1.1

Trip to HanaThe app was so informative and entertaining during the whole trip we loved it.Rlo1123Version: 2.3

Great AppWe used this self-guided tour today and it worked great! Would definitely recommend..GwenietVersion: 1.1

Maui road to HanaThe app was very enjoyable and helpful to make the drive. I’m glad someone told me about the app!.Arabi StrongVersion: 2.3

Very goodVery good guide..HmachlabVersion: 2.5

Awesome!This self-guided tour helped us have an awesome day on the road to Hana. It told us exactly where to stop and gave lots of interesting stories about the area and it’s history. We would definitely recommend it..The TenniesVersion: 2.3

Road to Hana AppIt was great! We didn’t have to worry about missing something because the app would tell us what was coming up and also the history and info about the spots and Hawaiian culture. It was great! It worked really well and recommend it to any traveller!.Aiki GirlVersion: 2.3

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Road to Hana: Maui Audio Tours Negative Reviews

Needs offline mode.Unfortunately, I didn’t have the best experience with this app. To start, there was an annoying beep that would keep beeping unless you click on the map view. Secondly, I was really disappointed because most of the drive, I didn’t have service so that meant the app didn’t work. I thought it would at least have the narration downloaded to the phone to be able to at least manually play each audio clip. Only got to listen to a few of the audio clips before my service ran out and we couldn’t use the app. The UI is a bit counterintuitive..PianistpsVersion: 2.3

Terrible App!We tried using this app and paid for Both tours for the road to Hana in Maui. Because it is NOT clear when you’ve purchased it. It never downloaded and therefore would NOT work on the Road to Hana sue to the spotty or lack of Cell reception. Even after it was “Downloaded” we made three of the many many narrated stops and it would kick Me out of the App and then if by chance we got in service, it would not pick back up and the app page froze!.Nicko769Version: 2.3

Not worth itThe app would have show off the road and then the narration would stop even though we were still driving on the road. We missed almost half of the narration due to this. And then when it did play it would often be delayed and we would miss the turn offs mentioned..DquinnrxVersion: 2.5

UnstableDownloaded the Road to Hana and this App gave me nothing but problems. Would freeze and often crash. When restarting it tries to connect to the internet (even though the audio tour was already downloaded) and hangs because places like Hana don’t have cell service. The commentary was good when it was working but this app is a headache. Wish I could get my $$ back..Neo2000xVersion: 2.5

Very poor serviceThe tour kept starting and stopping mid way through the descriptions. It was also replaying certain sections over and over. It also missed and didn’t give us enough time to see certain attractions until we were past them..Jonok5219Version: 2.3

Not very goodI downloaded this app at the condo like it suggests. When I got into areas of limited or no service the app would stop working, be dead for a few minutes and then start back up at the next point of interest..PaulNWendyVersion: 2.5

App Doesn’t Even OpenBought the app for the Road to Hana tour we were supposed to do tomorrow and it won’t even open. Thing just crashes immediately after we purchased the full Hana tape. We hit play and boom app closes out with no help. Useless!.FrankyBertuccisXo9Version: 1.1

Wouldn’t recommendThe app didnt work. Every time we tried to turn it on there was this terrible beeping sound. Presumably because it couldn’t connect to the GPS on my phone. Very disappointed..Rsge2001Version: 2.3

App CrashesI have a iPhone 12 max with the latest IOS. App crashes when I click on play after downloading the purchased map. Tried customer support with no help..RTBdoubleJVersion: 1.1

Very much uselessBought this thinking it would come in handy, but really useless as it doesn't track and guide you based on where you are..Mid9CommanderVersion: 1.1

TerribleBought the full tour and downloaded it. When I got on the road and tried to use it the app kept crashing. Useless. And wasted $7..RiaaaaliVersion: 1.1

BeepingThe app beeps every time the car moves, like a time bomb or something😂😂 It is $8 which isn’t the end of the world, but avoid this app if you can.Ethan_R25Version: 2.3

Didn’t workVery disappointed. I purchased the full tour. Watched it download at my hotel. Got to Hana Highway, opened the app. Selected the tour, and the app closes. Rebooted my phone. Same behavior. Wasted money..DreadnoughtVersion: 1.1

TerribleWe had no help on the road but still beautiful.BgvifkVersion: 2.3

WorthlessI could not get it started beyond the demo after numerous attempts..Sam9sharkVersion: 2.0

Because 0 wasn’t an optionSo frustrating trying to use. Just don’t. And one of my items wouldn’t even download for use. Cannot recommend. 🤦🏽‍♀️.Mscommunication97Version: 2.7

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