SkySafari 7 Pro Customer Service

SkySafari 7 Pro Positive Reviews

Still learning :-)I’ve always had a fascination with the sky I am one of your blind subscribers so when I saw this app advertised I thought it would be fun to learn which stars and planets were actually showing because I really haven’t taken time till this chapter in my life to do that. So I was very happy to find the app and learn all of the information about the objects and their history. I really enjoy looking at the Compass I’m trying to see which stars and planets are showing and when they are rising. I’ve always been the one fascinated with the space documentaries and never really wanted to be an astronaut or a astronomer but I enjoyed learning about the sky. I was very happy when this app came along. I am still exploring the richness of the information and still figuring out how to use the app. But I am really enjoying it. Please keep making the information accessible. The only problem I really have is when it shows the pictures I’m not sure which ones are being shown but I can always imagine where they are. :-) And my compass somehow doesn’t always want to work the way I think it should. :-) I will keep enjoying the night sky. Thank you for this app it is a lot of fun and I’m sure it takes a lot of work and I appreciate that work. :-).Clean of bellsVersion: 7.0.2

App crashes upon openingEdit: updating to 5 stars as I have no need to use livesky account. I’ve been using this app for about a year now and I think it’s absolutely amazing and love all the info it gives me about various celestial objects. I use it to plan ahead to observe events like Saturn being very close to the moon or Jupiter. It’s my most used featured. Great job on this app everyone. The app worked fine before I linked my livesky account. After signing up for it I am unable to even open the app. It closes immediately after opening it. It’s a shame because I like what this app offers but it is currently rendered useless. I restated my phone but still the app crashes upon opening it. I guess I’ll have to reinstall it and not sign in with my livesky account. I am willing to work with the devs and provide logs if possible so they can fix this bug. Then I will change this review to a 5 star as it would be deserving..SEmadKVersion: 7.5.2

Not obviously very different from version 6I’m disappointed with version 7 Pro. Lots of promise of high resolution deep space images and advanced features. I’m honestly not seeing much or any difference in the deep space image quality, nor the number of these images. The new version has a few minor changes in the navigation and layout, but as with version 6 there are still some glaring omissions. For example, in “tonight’s best” IC443 (Jellyfish nebula) is absent, despite it being a prominent and popular imaging target and being visible for the whole night. Likewise, searches for popular names usually results in a failed search - “Jellyfish” returns a null result, for example. Zooming into a surprisingly large number of deep space targets results in no images, just a circle or square showing where it should be. I then have to resort to google images to see what the heck the object is supposed to look like. The new version is expensive and had I known how little it would add to that which already existed in my previous version 6 I wouldn’t have bothered purchasing it. I don’t like the increased subscription options either - “pro” used to indicate the majority of features were included with the high price, but now we have to buy further add-ones to get everything..Canon FanVersion: 7.3.1

Lost many of the great functions of SkySafari 6 PlusI’ve been using and upgrading my SkySafari apps for many years. I applaud the creators of SkySafari for a magnificent astronomy software system but I must say that I just don’t understand why many of the really good general functions of 6 Plus have been taken out of 7 Pro. I’m just disappointed. I know you need to make money but why change things that just worked well. Without going into too many details, I’m talking about the on-screen/chart menu of sub-functions and how they no longer are scrollable when viewed in portrait mode. That’s just one of many issues I think Pro 7 has compared to 6 Plus. I am reluctantly using Pro 7 because it interfaces with Skywatcher Synscan telescope control. However, If I move my finger across the screen to move around the chart, my telescope sometimes begins to slew without any means to stop it. That is a disaster waiting to happen. Its happened to me several times. I have to stop and quit SkySafari and Synscan and initiate a new alignment process to regain proper telescope control. I hope this gets fixed or I’ll never upgrade this app again. If someone with SkySafari can contact me, I would give more detail about the issues I’ve found..Solar EngineerVersion: 7.3.5

So sorry I upgradedI ran V5 happily for a long time. Finally decided to upgrade, assuming it would be a natural transition. The new version is based on the idea that you use the app to control your telescope. Never did, probably never will. I used the app for planning observing sessions. With the upgrade I lost my 3 favorite functions. First, I used to search for objects by size, altitude, magnitude, then sort by transit time. That custom search function is gone. Next, I plotted multiple FOVs on screen to see which equipment I wanted to use. But now you can only plot the FOV of the equipment you are connected to. Which is none, so that function is gone for me also. Then, I stored all my observing lists in the app, along with my observations. But those did not carry over and were all lost. Apparently there is a way you can join their web service and transfer them manually, but they were already gone by the time I became aware of that. I am extremely disappointed in this app and rarely use it now. V5 was my favorite, I’m sorry I ever upgraded..New Wave LudditeVersion: 7.0.2

SkySafari 7 ProI have been using SkySafari 6 Pro for several years and I have found it to be an indispensable tool for planning astrophotography sessions and for controlling my GoTo telescope drive. When SkySafari 7 Pro was offered, I immediately installed it. I found the user interface to be enough different from version 6, that it took some time to change my procedures to use it. This problem apparently had something to do with the fact that I had not re-booted the iPad in a very long time because after I re-booted the iPad the crashes stopped. This problem is resolved > 1) Tapping the “Observations” item on my iPad installation causes an immediate crash. This problem resulted from the changed user interface - it is resolved > 2) In SkySafari 6 there are a number of Field of View Display Options available, including “Show Even if not Connected to Telescope”. This option is critical to planning an astrophotography session. SkySafari 7 does not have this option as well as the other necessary option: “Field Rotation Angle”. Lacking these options makes SkySafari 7 useless for those of us who are planning astrophotography sessions. Please include them in future updates. I think SkySafari 7 Pro has the potential to be as useful as version 6 when missing user interface issues (as described above) are resolved. Over all, this version 7 is looking like it will be even better than version 6..V.TyreeVersion: 7.0.1

Needs more tuningI have used ss6 pro and ss7 pro. SS7 pro is not as easy to use. It’s more cumbersome than ss6pro in regards to the tool bar. The images on info panels are covered up with tiny font, why? not as good as ss6 pro. Also on info panels font should be larger, there’s wasted empty space there. Hard to read in the dark. Toolbar should be placed right at bottom, what happened to the scrolling and to disappearing the toolbar? I could access tools directly on ss6 pro Larger selectable font size on info pages, star chart and the toolbar needs to be a continuous scrolling ribbon . The color and size of the info at the top of the star chart is too small and the color purple hard to read. The pop up’s should have larger font option. It seems little thought was given actual field use conditions, cold numb fingers and gloved hands in the dark. Telrad on/off cumbersome. Please don’t leave the app as it is. SS6 pro was better. Thank you.SbayastroVersion: 7.0.3

What’s the point of the Pro Version?I have been using the Plus version for years and it’s great. But, last night I was reading The Astrophotography Planner by Charles Bracken. It only covers 87 objects to photograph and one is CTB1 also known as Abell 85, the Garlic Nebula. I searched for this in Sky Safari Plus and it wasn’t there. It had Abell 82, 83, 84, and 86 but not 85. I thought, well, it must be time for me to upgrade to Sky Safari Pro since it’s supposed to have many more objects. But, Sky Safari Pro doesn’t have Abell 85 either. Why not? For the Pro version I expect that you would have the entire Abell catalog. Why add most of the Abell list but not all of it? Seems like I wasted my money on the Pro Version. Update: the developer said I should try downloading the On Demand Data. So I did that and guess what? Still no Abell 85. When I search for Abell now it gives me 10,000 results! But not Abell 85. It still shows Abell 1-84 and 86+..GCSVersion: 7.3.5

Excellent observational toolThis is a great product with a simple and straightforward interface for novice users, but with lots of additional bells and whistles that can be enabled selectively and gradually as you learn more about the sky. Keeping things simple at the start is really key for the novice - Sky Safari does that really well. There are other apps that do a decent job of that too, but what sets SkySafari apart is its ability to expand beyond the novice into intermediate and then advanced levels. It’s got a lot of layers that are kept hidden until you’re ready for them. Very well organized and thought out that works well for the newbies and continues to work well as the newbies gradually and naturally progress into experts. The modest premium for the Plus or Pro versions are definitely worth it to keep those more advanced options open. I highly recommend this with no reservations..Bill from LisleVersion: 7.3.6

Wonderful Planetarium AppI bought version 7 a couple of months ago and have taken the time to explore most of the features (except telescope control, as I don’t use a GoTo telescope mount). This is an excellent program at a very reasonable price. There is a thorough HELP section that will walk you through each feature of the program. I recommend working through that to understand how to get the most from the app. (The basic features are intuitive, but there is a lot of stuff that takes a little effort to find) There are a couple of other robust planetarium apps out there (I own those also). If you are price conscious, note that this app is a one time purchase while some other apps are subscription based. (I would be happy to pay a subscription, if Sky Safari changed its revenue model. Programmers need to eat, after all).D.Duncan MillerVersion: 7.0.3

Powerful and Indespensible.. Blew me awayThis is the best mobile tool to have at the telescope or for casual visual observing or astro-photography that I have ever seen. Yes, the learning curve will take a minute to get the settings the way you like them for your equipment, but there is simply no better way I know of to star hop around the sky in the dark than this.. (Much better than the old paper charts, and DIY coat hanger wire FOV rings laid on the charts with the red flashlight held in my teeth I used back in the day! LOL). It looks to be efficient and is indispensable with GOTO mounts too. The field of view overlays, observing list development and observation logging functions are fantastic. Love it. Just get it. It’s what you need outside in the dark.. (And on cloudy nights!) I would maybe like to see a future enhancement someday of: 1: The ability to attach PDFs or images to observing log entries for organizing drawn sketches or images I find useful to add to the notes etc. 2: The ability to draw in a local horizon mask to add for trees and houses you deal with in your own yard.. to add as an alternative option to the other panorama shots or perfect horizon line that is in there. What a great piece of software. Thanks..Oneeye2skyVersion: 7.0.1

Learning curve from SS5 ProI just upgraded to SS7 Pro from SS5 Pro with the hope of finding new and more exciting functionality. I thought the most important feature I use was missing, but found it in a different area. I pretty much only use the Equipment in “show even if not connected” as I am a manual star hopper only. The live SS maps, correctly oriented for the current or planned night sky with the field of view for the current scope/eyepiece combination is what is the most powerful to me. I threw out all my old paper star atlases years ago because this one app on my iPhone or iPad does it all. While I know there is some kind of VR feature that would allow me to point my iPhone or iPad at the sky to help locate objects, that is too gimmicky and not very useful to me. The Star intensity is incorrect for my situation here but I believe that to be tweaking of settings at this point. I know I was able to get SS5 Pro to pretty much mirror my views, visible stars and all here. It works so well, I used it for Asteroid A and B sketches with my 16” Dob. It’s a chore to locate a mag 18 asteroid alone much less find it again 24 hours later to sketch its new position. I have zero interest in the “in app purchases” and just don’t need any of the online stuff. Hopefully that will continue with SS7 Pro for me..PhotoB1ker9977Version: 7.1.3

Bought this to use with my Celestron NexStar 130SLT NewtonianOverall I found this application to be very useful for an amateur astronomer. I used the find the Green Comet they has been in the news. I also have the Celestron StarSense Autoalign which is used to automatically align the telescope. By biggest issue with this app was that it doesn’t support the cable wrap feature of the StarSense autoalign. When I first attempted to align and calibrate using SkySafari Pro it actually wrapped the power cable around the mount to the point were the connector broke off. I almost feel they should pay for a new power adapter for the lack of this feature. The cable wrap feature doesn’t allow the mount to rotate beyond 180 degrees while aligning and slewing. Another issue with the app working with the Celestron StarSense autoalign is that the initial Align/calibration doesn’t work from the SkySafari Pro. I had to do this from the hand controller to get that to work properly. SkySafari couldn’t solve the plates during the alignment process for some reason. Others in various astronomy forums have also reported this issue. Does SkySafari Pro not update the location and date/time on the StarSense camera for initial setup? I think if SkySafari can fix these compatibility issues with the Celestron StarSense this would be 5 stars and eliminate the need for the hand controller..555-1212Version: 7.1.7

Frustration With Date/TimeI get really frustrated with this app. Even the latest and greatest expensive ($$) version has this bug. When I change the time or date, it spontaneously changes it back to the current time. There’s no rhyme or reason about it. If I want to change the date and time to something in the future so I can explore the sky then, it should remain at that time forever until I press the NOW button. I experimented with going to the Date & Time settings and turning off the “Use Current Time” slider. Once that’s turned off, when I go back out and change the time to something else besides the current time, it still spontaneously switches to the current time. If I go back into settings, that slider has been turned on by itself! You would think the developers of this app would’ve already seen this bug and fixed it..Lkjksdflkjw2Version: 7.0.2

SkySafari todaySkySafari 7 Pro is a workable addition to the SkySafari family of apps. After re-booting my iPhone and deleting SkySafari 6 Pro, I was forced to finally upgrade as it is no longer offered. SkySafari 7 Pro comes complete with all the add-ons I had purchased before. When I finally discovered how to change the toolbar, I was happy. The theme of SkySafari 7 Pro is connectivity and storage. As if we were short on social media. Not. I have rendered those aspects of the toolbar, “NEVER.” Also, the H-R diagram here is a little wacky. I turn it on, and re-size it for a corner. If I touch it again, it disappears! Even when “on”. I have to download the app from scratch to retrieve the H-R diagram. Where does it go? All in all, it is still the best view of the sky in apps..Drbec007Version: 7.5.2

Phone Astro app.I love the previous version of this and should not have been in a hurry to delete it. What I miss is being able to see compass I have the sky appear before me on this to identify the sky above me. This version significantly more powerful however seems to shed that ability. Just like Microsoft gone from windows 7 to 8 to 10 to now 11 they think they’re just changing the menu system everybody’s gonna love it. I don’t and I have this programs big brother the sky X. So if you’re reading this you get what I like and I don’t like. Consider your customers. Merry Christmas.Kauai BruddahVersion: 7.0.2

BuggyNOT much of an improvement over v6. At least not in terms of the initial user experience. What’s with the _lavender_ horizon area when displaying an opaque horizon? And that orange horizon line? Please tell me there’s a way to change those colors. The time settings display tries to display time digits in about a 14pt font size inside a text box that looks like it can handle a max of 10 pt text - so the tops and bottom of the time display are cut off top and bottom. Trying to select “end of twilight” or other variable time settings jump you directly into the Advanced time & date setting and doesn’t indicate what’s just happened, rather than simply adjusting the time. You have to figure out what’s just happened by reading cropped time digits. Disappointed with this new version..NickBSLCVersion: 7.0.2

Minor improvement over v6. Not worth the cost to upgrade.I have used Sky Safari 6 since it came out. In the time using it, it felt like it needed some improvements to the way it handled observing sessions and information about object transits. Sky Safari 7 is the same basic app with a new UI. You can’t easily create an ad hoc observing plan for the upcoming night, and it doesn’t make planet transit times or altitude information easily accessible. A very simple improvement to object info would be to list the object’s transit altitude along with its transit time, and it would be even better if it showed what the next few days’ transit times and altitudes were at a glance. Sky Safari 7 also removed the toggle to turn off chart animations. There is still no surface brightness data for extended objects, and object search is rigid and unforgiving. You need the exact name for an object, which sort of defeats the purpose of a search. It would trivial to do fuzzy matching. Sky Safari Pro is currently the best observing app on the market, but it still has some serious flaws and version 7 is absolutely not worth the upgrade over 6. I will not be buying any more versions until they give upgrade pricing or actually address some of the usability issues in the app..CrAzY_PaNdAVersion: 7.0.0

Very Pretty but with a major disappointmentI’m a novice, still learning my scope and the available tools. I have SN6 as a freebie with my Celestron scope. SS7 was an ‘upgrade’ from the free software to the latest available option. I want to leave a ‘medium’ review, as SS7 is a very pretty app, which seems easy to use. I have only scratched the surface, but I can see it’s utility for planning observations from a convenient iPad platform. But the major issue for me is, no scope control without the SkyFi adapter ($260 add-on!). SN6 on my laptop can operate the scope from a USB connection, why not the IOS version? I was hoping to have the convenience of only dragging my tablet around in the dark. Maybe it’s my bad, but I was certain I read that SS7 was compatible with handset that have a USB connection (like my Star Sense controller). Sigh..PaulecarVersion: 7.0.3

Needs improvement on accessibility for the blindI currently give this app only four stars because there are some improvement that needs to made for the accessibility for the blind. There are elements that does not work all that well with Apple’s iOS accessibility feature call Voice Over. This would include there are buttons that are not label nor can you press these buttons. There are settings that are not readable with Voice Over nor can you change these options with Voice Over. Outside of these accessibility issues the app is awesome. Once the accessibility issues get fix I will change my review and I’ll give the app five stars..Cyco271Version: 7.0.1

An amazing tool!Both my father and I are avid amateur astrophotographers and this app in all its various versions is an absolute GODSEND! It allows us to figure out what we want to image, gives us the ability to control our scopes, not to mention the Gaia catalog. The augmented reality feature is also fun to play with. Simply put, whether you’re just starting out in your astronomy journey or are a grizzled veteran of gazing at the stars, sky safari is an easy to use app and is a must have tool/compendium of knowledge relating to the heavens above! Best Starchart EVER!! D.Janson President and co-founder of The Peoples Astronomy Club of Boise,Id.Scoping in idahoVersion: 7.6.4

Powerful - the best you can getI have the Pro Version and use it to find things in the sky, check what’s coming, learn about millions of objects, explore the solar system and galaxy, control my telescopes from my phone, simulate celestial events such as conjunctions, and just marvel at the beauty of the app itself. It’s best in a larger iPad screen but a smartphone also works. Super packed with features for any user, good support, and regular updates. Highly recommended. One of the apps I use the most (but then, I’m an amateur astronomer)..RigpaswordVersion: 7.3.5

Excellent Star Charts Here!SkySafari Pro is an excellent star chart generating app. You can control the brightness independently for stars and deep sky objects, so you can configure the star charts to show the guiding stars leading to locating deep sky objects which helps immensely for using both binoculars and small- to medium-size amateur telescopes. The display of the star charts is spectacular. And you can click on selected deep sky objects to generate a display of the object’s image through large telescopes, a brilliant display. Highest recommendation..Bill-from-SFVersion: 7.3.6

A bit of a learning curve coming from V6I originally had some trouble with what I thought were missing features but the support team was quick to respond and point me in the right direction. I’m still getting used to the new interface and also continue to use v6 alongside to see the difference. I was hopeful also that this version would finally communicate with my AP GTOCP3 controller, but it still does not. Not a big deal since V6 didn’t either :( In the end this is still the best “small device” based app for Astro-geeks out there..Kic8462852Version: 7.0.1

Great for celestial curiosityI use this program for all the special events that I become aware of. I have used it for some photography, especially for determining the position and time of the Milky Way and stars or planets to emphasize. I haven’t used it with a telescope because I haven’t purchased the motors to drive it position though that may be an exciting future enhancement to my viewing. Love this program, its database of stars, planets and galaxies and its ease of use!.RDY1qt2Version: 7.6.6

One of my all time favorite apps, BUTThis app is amazing and so cool! I have a recommendation though. Add the ability to quickly edit the form of light directly from the main screen instead of having to go all the way through the app settings. Have a quick guide like the Sky Guide and Sky Walk apps have with X-ray, gamma ray, radio, microwave, infrared, H-alpha, ultraviolet, and visible light, and allow the ability to click on various deep space objects like black holes, nebulae, etc..MememeeeemeemlVersion: 7.3.1

Sky safari proI use Sky Safari Pro for all my astrophotography projects and needs. Great setup to locate objects in the sky! You can even use the audio to learn a little something about each object in the sky. However, what I really like is that you can see when each object rises above the horizon, when it transitions and when it sets for easy decision making on which object to photograph!.Hosedragger226Version: 7.1.8

All around pretty great!Sky Safari Pro does lots of good things. The only issue I have is the somewhat cumbersome method for communicating with Simulation Cirriculum, the producers and maintainers of Sky Safari. You can’t talk to them directly, on.y through the user groups. I find this less than satisfactory. However I have had no issues with Sky Safari operation, only a few data base errors. I do highly recommend Sky Safari for its many good points..AA7RVersion: 7.5.2

Simply the bestBeing fond of stargazing since yearly childhood, I have tried multiple astronomy apps, and this one is by far the best one. My first astronomy book was by H. A. Rey “The Stars”, and the fact that this app offers “Modern” constellation lines (similar the ones in the H. A. Rey’s book) was a very pleasant surprise. And way more than that, from the basic sky object information to the advanced telescope control. I have to mention the outstanding ergonomics; this app is very convenient and pleasant to use. The only con I can think of is its large size; it not quite noticeable on my iPad Pro, but on the older iPad Air it takes about 15 seconds to load. My older iPhone XR handles it without problems though. Overall this app is simply the best, regardless..DmitriyMarkVersion: 7.0.0

StellaI bought a scope Wi-Fi guide called Stella some years ago. After a while, I switched to a new phone and found out that the Stella guidance program was no longer offered! I was furious. But then I did some research and found out that sky Safari took over manufacture of Stella and an even better program for guiding. I sure am glad you did..Rick.EVersion: 7.5.3

Not as usable as 6I’ve been using Sky Safari since version 4. Version 7 brought major changes to the user interface. The developers encouraged us to try it out and have patience getting used to the changes. Over a year later, I still find myself reverting to using version 6. More visually pleasing and faster to use. One other side note - a bit excessive to charge the amount they do for the Pro version and then also want to charge you a Premium subscription..Spaceman13Version: 7.3.6

Decent app. I prefer it’s previous edition.I spent $50 for this app and 80% of the features are locked behind further purchases. The last app you could do basically all the same stuff. The UI is also in my opinion harder to use, and the ASCOM feature of the app is incompatible with my ASCOM compliant mount. Just won’t connect. I’ve been using ASCOM for about a year now and have been able to troubleshoot every issue I’ve had with my mount and friends. Not a bad app, just too greedy I think..Kaiden BainVersion: 7.1.8

Still one of the best planetarium apps out thereAs a serious amateur astronomer I have been using this app through several versions. It was hard to improve on Ver 6 but this does have some minor improvements over ver 6. The thing on my wish list that I wish they would add (I have to go to other programs to find it) is the AIR MASS of an object in the information window. As a variable star photometrist this info is important to me.SamiBGHVersion: 7.0.1

App is great, migration from earlier version is notThe app itself is great, easy and fun to use. Lots of great features before, during, and after observing. Used to be I could just save my settings in iCloud. Now I need to create another account where my data goes. Upgrade from 6 pro to 7 pro is not a simple process. Settings are not all synced and don’t all import. Essentially I have to set up my scope yet again..0xACEVersion: 7.0.3

Good -- but REALLY annoying adsI have paid for Sky Safari 5 Pro, Sky Safari 6 Pro and Sky Safari 7 Pro. I currently use the last two. I'm also a beta tester for the company. The apps are great -- but I keep getting the REALLY annoying pop-up ads -- even though I've already paid for versions 5, 6, and 7 pro!! What is going on here? How do I turn off these REALLY annoying pop-up ads?.MJB7MJBVersion: 7.3.1

Non-Mac LookYes, SS7P is an iPad app that now runs on Macs with Apple Silicon. Unfortunately, there is no documentation to explain how to add a horizon panorama. Obviously, the technique used on the iPhone/iPad won't work on the Mac. The UI is basically the iPad look and very non-Mac like. The good news is that SS7P launches way faster on the Mac Studio than SkySafari 6 Pro. I hope that SS7P iPad on the Mac is just a temporary solution until a new real Mac SkySafari Pro version is released (soon?). I'll be sticking with SkySafari 6 Pro on my Mac Studio until then..Mike WeasnerVersion: 7.2.0

Wiped out all my data - but . . .OK, I reviewed this product initially in a fit of pique. There was a weird glitch that clobbered all of my observing lists and equipment entries. Simulation Curriculum have been working hard to figure this out and restore my data. Support has been first rate thus far. Looks like they’re going to recover my data and sort out the bug. Update - most of my data are back! The support folks have been working hard to get this addressed. I couldn’t be more impressed with the level of support..MG60020932Version: 7.1.3

Pro 7Mon avis pro 6 est de loin le meilleur que j’ai été en mesure d’utiliser! Je ne comprend pas pourquoi un pro 7 ?.Mr--jackVersion: 7.6.6

The essential amateur’s tool for exploring our local sky!Planning your night and finding identifying your targetediew is easy with this indispensable tool..Starman1948Version: 7.6.6

Un superbe outilTrès bon outil pour l’observation. Permet de repérer rapidement les objets recherchés. Utilisation efficace avec les montures, caméras etc.Tutu1242Version: 7.6.6

Very good app play with it, learn how to use it and enjoy!I am using both versions the 6 Pro and the new 7 Pro all the time together with my custom motorized xt10i and I love it. Best application on the market. My advice - learn how to use it and enjoy!.Pilot34LVersion: 7.0.3

Fiddle with interface and make it worseIt’s beyond me why developers have to monkey with an app for changes sake. I now hate the search function and accessibility of objects - buried within the planner with a less user friendly experience. Pity as I used to like it - now it’s just a chore. And also when I select “don’t shown me again” nag screen for upgrades - I mean it!.CultghostVersion: 7.6.4

Was the great too…But after the recent update, “Tonight” button will crash the app on iPhone….Otome24590Version: 7.6.0

Premium? Why pay extra.Not sure what a “Premium” subscription gets you or why there is that option..WebSherpa.caVersion: 7.6.0

Ok, but issues installing free databasesOk but no real improvement over Version 6. Also had issues that the FREE databases (PGC, GAIA and Lunar Apollo Missions) start to download after completing the free purchase…but never complete the download and stop at 27%, 0.1% and 7% respectively, even after trying by uninstalling app and restoring purchases….these downloaded in Version 6 without issue…maybe because they are now ”free”? Somewhat disappointing since I bought Version 7 for the free databases included! Dissapointed that the update to version 7.1.9 introduced a bug where the app crashes when the Telecope button is selected to CONNECT to the telescope. No button appears and the app simply crashes. I wish I could go back to version 7.1.8 where the app worked perfectly.!!.IPadder6Version: 7.1.9

SkySafari ProThe finest astronomy app on the Internet, to the best of my knowledge. Planetary rotations in our solar system occur in real time, and the background information that is available on stars is extensive and excellent. There is a cost associated with this app, but definitely worthwhile. Updated versions that I have purchased in the past have been available at a discounted price over the initial purchase. Keep looking up. Clear skies!.Cosmic OceanVersion: 7.1.3

Time panel a minefield, poor equipment selectionThe time set panel is improved but remains impaired by the Fast Forward buttons. Who uses these? Mostly they just send carefully set times flying off into the future or the past if they are accidentally touched. Also, the choice of hours/days/years etc is buggy - seems to reset from hours to days or years on its own. Tho there is a lot of equipment listed, it has not been intelligently chosen e.g. ZWO cameras are very popular, but are not listed by model. Hyperstar is not listed ..Peddle paddleVersion: 7.1.3

Going BackwardsUsed to be my go-to app. Today I deleted v7 from my iPad because it’s just terrible. Hopefully v6 hasn’t been crippled by installing v7. I’m using Stellarium instead. Used to good but it’s just crap now. They should fire the lead developer. I can’t believe how useless this app has become..Camper_DavidVersion: 7.1.3

A bit unintuitive settingsTook me a long time to figure out how to show FOV wit hout being connected to scope.ConstantineOttawaVersion: 7.0.3

The best sky app for meSS is my go-to app for just about everything astronomical, and I always keep it up to date. I like the enhancements of version 7, but I miss the option to remove the bottom menu from the screen. Please bring it back!.HowlingdaveVersion: 7.0.3

Best Astronomy App AvailableI have tried close to a dozen different astronomy applications and SkySafari is the best on offer. I use the iPhone, the iPad, and the MacOS versions of the software. All are excellent..GoshawkHuntingVersion: 7.0.1

Excellent appIntuitive to use. Comprehensive functionality..SoManyLongingsVersion: 7.0.1

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SkySafari 7 Pro Negative Reviews

No images!I am disappointed! After spending a few hours getting to know and configuring the app I still can’t see any images of any galaxies or clusters of stars. I have even downloaded the in-app purchase of the 3 million galaxies and 90 million stars. In my app configuration I have it shows objects and images within the deep sky but no images are showing up! All I see are circles and dotted circles. Every time I tap on them and then orbit to it, it shows nothing but blank. And I have also used the “show dss image “ option but it will only show a picture of distance stars and not the actual images that is supposed to be there! For instance, when I tap on a circle, the info button will say it’s a galaxy (Andromeda for instance) then orbit option, it then fly you to it, but it goes to a blank circle. What fun is that?! And when you used the “show DSS image” option, it will show you a picture of distance stars, not the galaxy! The whole app doesn’t show any galaxy images at all! The stars images will come up but I don’t even know if it’s the correct image or not. The concept is good but it needs the correct images to whatever you’re observing. Overall it’s a bland observation app! I’m saying when you use an observation app, want to observe the correct thing, right? Not nothing! I really hope it’s a bug in the app, either that I have wasted my money!.JumboShirmpVersion: 7.0.2

Virtual Paper-weightNice interface, and was recommended as more features than Celestron’s SkyPortal. BUT— you can’t align it using Celestron’s StarSense. In fact, well I’m sure you can manually align it but it certainly isn’t intuitive. Next- their support portal on Simulationcurriculum is a joke. First of all, if you have SkySafari 7, you have to tell them you have 6 or something because 7 isn’t an option. THEN- they require you provide your registration number which you would ‘think’ would be in the Help About or something…maybe it is somewhere in there but good luck. Software development these days is about being intuitive and not sorting through documentation, but guess they missed this memo. Hey, is a nice graphical interface (certainly better than Celestron’s SkyPortal). If you don’t want to use it with a telescope it would be great, so elevated it to 2-stars instead of one ...QtyyryrtVersion: 7.0.3

ComplicatedI’ve only spent an hour or two trying to figure out how to orient this thing so that I can point at the sky and tell what I’m looking at. I bounce between google/ safari search and am still confused, the writups say it’s hard to use… wouldn’t it make more sense to open the app and be able to point at a star and see what it is. I’ve gone to different sites and they all go thru an extensive setup procedure… going to have to take a 5 unit class just to be able to point at the moon and have it say we’ll…. that’s the moon, should start simple, tired of searching the internet trying to figure it out….. you don’t start out playing the piano with complicated symphonic pieces…. Should start simple. It’s supposed to be fantastic if you can get thru the learning curve.Nivek d'DoowVersion: 7.5.3

Bad Chinese translation and bug needs to be fixed for latest updateThe latest update provides Chinese translation, which is a very good feature. However, the translation is basically google translated (or even worse), many translations are far wrong the true meaning that makes me confused. This is not a usable translation at all, and hope it could improve soon. Also, the updates bring a new problem, when I click “tonight”, the app would crash everytime I try, this is a very urgent problem that I could the team could fix soon. Overall, this update only brought me trouble without any bonus yet. It’s a good start though, hope the team could fix the bugs asap..Mr. Matt FanVersion: 7.6.0

They’ve abandoned macOS users!I chose SkySafari some years ago in part because there was an app for my iPhone, iPad, and iMac as well. Unfortunately, when SkySafari 7 was released for iOS and iPadOS, we waited in vain for a new version of macOS. SkySafari 6 still runs on M1 and newer Macs, but because it’s not a native app, the startup time is excruciatingly slow. It’s obvious the company has no plans to release another macOS version in the future. Instead, they want us to run SkySafari 7 for iPadOS on macOS. Although it does start up quickly, it’s not the same app and the user interface experience isn’t what it should be on macOS. I’ve finally had it, and am abandoning SkySafari in favor of another app that is available for all my devices and is updated regularly..StephenschimpfVersion: 7.6.5

DisappointedAs a long time user of Sky Safari Pro, I’m really disappointed in the latest updates and the required ‘subscription’ fees for such basic features as the pending October annular eclipse. Seems every new updates makes the application less user friendly and more dependent upon the subscription fees for basic features. When I tried to view in advance the Oct 2023 annular eclipse using the ‘calendar’ view option, the actual times were incorrect for my location. Very unlikely that I’ll pay for any future updates. Lately I’m finding Sky Guide much more user friendly (and accurate)..H-scottVersion: 7.3.1

Works well…if it doesn’t lose your premium subscription informationI bought the premium version of this app last May (2024) The app was great until I stopped using it during the summer months. Autumn has arrived so it’s time to use it and start observing the stars again. But now it tells me I don’t have the premium version, which I have already purchased and can confirm via the App Store, which tells me it’s valid until May 2025. I tried to restore the purchase from within the app but got an error. I’m not paying for this twice. Get your act together, buying apps via Apple’s App Store is not a new thing. Very disappointed. I’m contemplating a refund if I can get one..Rocketman_999Version: 7.3.6

Paid for it, then hit paywall!Honestly, it would be a GREAT app if…everything that makes it unique wasn’t hidden behind a paywall! Seriously? Bought the app, then tried to use the 2 most consequential components (light pollution map, featured tonight) and both are locked behind yet another “premium” paywall. I’m so, so sick of getting taken by these greedy companies that offer a paid for PRO version, then charge yet again for the FEW things that make it unique from other FREE APPS! Totally ridiculous and just destroys all the excitement I had when I purchased it. I’m sorry, but you guys should be ashamed of yourselves..GeauxfastVersion: 7.5.3

Want my money backLots of stuff for sure. Not intuitive to use really at all. Accessing the account/log in to delete doesn’t work and there doesn’t seem to be a way to change the password. The augmented reality didn’t work until I subscribed to additional subscription fee. 50+ bucks for the first year? Wow. Live view just crashes..iPhone 14 plus pro? If you don’t have to have this for it’s controller functionality get something else. Was really excited to try this until it became apparent I should take a class to use this app and the functionality may or may not work..***dontwanna***Version: 7.5.1

App shows badge indicatorApp icon shows badge indicating that there is an unread message, but for the life of me, I couldn’t figure out how to mark it as read from within the app so that this badge would go away, so in the end, I had to disable all notifications for this app. Probably not what you were going for. In your next release, if you show a red badge on the app icon, you should have the associated content within the app also bear that red badge so the user (a) sees it; and (b) can see how to read it and turn that badge off..Robert RyanVersion: 7.1.8

Slew buttons stickyTapping one of the direction buttons to slew in any direction, the button stays engaged, such that it becomes incredibly difficult to center any object. It is incredibly cumbersome to get the button to stop being engaged without engaging one of the other buttons to then be stuck in a different direction. This is with a nexstar se, this is a new issue that did not exist in previous versions. any advantages of using this over the Celestron SkyPortal app are completely negated by this issue, the buttons on SkyPortal work perfectly..Dsnow72Version: 7.3.1

I my opinion, version 6 was betterIf I knew a few annoying things of version 7, I would have not updated. For example, I cannot get rid of a reminder to activate notifications every time I open the application. Also, the user interface has gone backwards instead of improving..EnQBusVasVosVeVersion: 7.5.2

NO Advanced Search!I bought the basic version of the app because I read online that SkySafari can search by multiple details like object type, magnitude, ascension, declination, altitude, azimuth, distance, etc. The description of the basic app lists “Advanced Search - find objects using properties other than their name”. But this is a lie, the only search option is to find by name. $3 spent one a lie. Their website (which seems to be out of date by a version or 4 depending on which page your on) says there’s an “advanced search” option under the text entry field on the search interface - only there isn’t. So I then paid $30 for this Pro version, thinking “oh, the advanced search must be in the pro version”. Nope, exactly same search functionality. They need to be more clear about NOT offering advanced search options in their apps and I need a refund..Sean & DaddyVersion: 7.1.8

Not what it used to be.I had had SkySafari for years and it had many features in it which are now gone. Additionally I had live sky this year and I wanted to cancel it but it was impossible to make any contact to do so. I had to change my credit card to make sure they didn’t charge it automatically they have done in the past and I had OK. It may have great ratings now but it was greater in the past. Could not find any function to go forward or back in time on the non-premium which is the way it used to be..MaicokidVersion: 7.3.6

Bought this for 24.99 CanadianThen they’re asking for another monthly or yearly subscription to premium content. How do I get a refund?.Sean BatsonVersion: 7.3.1

Pay even more?I got an in app offer to upgrade to 7. Paid my fees then when I launch it I am asked to pay more. What did I just pay for and how do I get a refund?.Macr-mbVersion: 7.3.6

Nice app but abysmal supportI can’t recommend this app because the developers regularly disable features when they “Update” the app and you only find out when you buy the upgrade. In my case they cut support for SkyWire (an accessory that they used to sell) in version 7. Interestingly Simulation Curriculum also makes a desktop program called Starry Night and they did the same thing with the upgrade to version 8 - crippled a feature that was essential to astrophotographers. They don’t fix these down-graded features so you never know when an “upgrade” will cripple some feature that you rely upon. Too stressful, not to mention expensive, when you have to roll back to your pre-upgrade version to keep features you need. My advice is just to stay away from their products..Microkeg57Version: 7.1.3

LanguePas de langue Français décevant.JdtelVersion: 7.0.3

Great Astronomy App - Not worth an upgrade from v6Great Astronomy App - Not worth an upgrade from v6.SaskWestVersion: 7.1.3

DisappointedCan’t restore previous purchases what a waste of money.NejerkVersion: 7.0.3

Not for regular every night Astro Astronomers !Ok seriously, think the app creators have some kind of issues with the most popular manufacturers of today. No RedCat 51, or any ZWO cameras on equipment list ??? RYKM e Get with the times, may want to watch YouTube to stay relevant! Absolutely not worth the $34 upgrade over SS6 pro just seems like the same old thing just more confusing..Cozz McTVersion: 7.0.2

Pro vs plusI bought plus first but there was also a deal on pro 2 days later. Disapointed because i pay for the plus version which will be unuseful because i paid for the pro version..MacsylvainVersion: 7.3.1

BUGGYThere is a current bug that has remained unpatched for a while that needs desperate attention. The Moon phase indicator and the moon data is completely wrong. It is telling me it’s a new moon and -27 days old, what the heck is -27 days? This app has been a massive problem for my iPad as well. When I connect to it and try to load the tonight’s page the whole app crashes. Fix these bugs..LJPRO772024Version: 7.6.6

No long term supportJust like other recent reviewers, the app crashes immediately whenever you interact with the controls. It’s been like this for at least 2-3 months with no fixes. I paid a lot of money for this app when I got my telescope and now it’s useless. Likely this is a passive way to get people to pay again to upgrade to version 8..Sam the DadVersion: 7.6.6

Used to be 5 star but not anymoreAbsolutely loved this app as I could control my telescopes from it and it has a vast catalog of objects though still not as many as other, better apps I've found since. Sky Safari loads up now but I just get a blank screen. As soon as I push any of the buttons at the bottom, it closes down. I am far from impressed given how expensive this app is. Can no longer recommend..SquishyBugVersion: 7.6.5

PRO?Je paye 34,99$ pour la version SkySafari 7 PRO et là, je dois payer en plus un abonnement PREMIUM à 3,99$ mensuellement pour avoir accès à différents menus de l’application??? Il y avait des versions moins dispendieuses, PRO c’était la plus dispendieuse….Client tristeVersion: 7.6.3

Poor supportGenerally a good and useful app. Some quirks. But it has a learning curve and a new curve with the new version. Support is poor/non-existent. You get directed to a forum and that’s it. No responses on the forum from the company even if multiple people encounter the same issue. Since upgrading my desktop from OS 10.15 to OS12 and the iOS apps to SS7 (all Pro versions), the desktop version does weird things that appear to be corruptions with the information syncing and SS6 on OS version and the iOS versions. Self and others have posted to the forum as directed but no response in weeks. I used to plan sessions on the desktop then use iOS versions in the field on iPad or iPhone but that is now lost and frustration is high..AlThubanVersion: 7.0.3

ArnoldTotally different than 6 Pro - display settings not the same. Changes are not useful only aggravating; NOT worth the money. Going to stay with 6 Pro.Frankie Fu FuVersion: 7.0.2

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