Kingdom Guard:Tower Defense TD Customer Service

Kingdom Guard:Tower Defense TD Positive Reviews

Games going in the wrong directionComing from a player with multiple accounts over 1T, the game is only fun when you are playing during the first few seasons. Once you start merging the entire game changes and it becomes a never ending battle of people fighting over towers and whoever has the most time wins. That would sound good if you as long as you are willing drop substantial amounts of cash to even play with the big boys which drives higher power players into the lower level servers. Which doesn’t even matter much because now you will just get matched with alliances 10x your size or and alliance with someone who has paid 75k+ to make themselves feel important. My final words, play a couple seasons, spend a little money and then quit. Coming from a player with a really low player ID.IstillplayVersion: 1.0.376

Game had gone downhill fast. 4.7 to 1 rating in 2 monthsPrior to Broken land changes a couple of months ago, the game was a solid 4.7 rated game. Currently with the new broken lands changes, it’s lower than a 1 for all sorts of reasons like others have posted. The developers keep saying that they are working on improving the game but they are actually doing the opposite. For example, after the new broken lands changes almost everyone complained and gave negative feedback direct to support and on their surveys. Kingdom Guard’s response was ridiculous since they told everyone that their feedback they received from those new changes was “overwhelmingly positive”…Not!!! They started the next broken lands event in the next month with all the same problems. They lied to everyone since the feedback from the first new broken lands event was actually overwhelmingly negative. I used to spend a lot of time and money in this game but will be quitting due to all the unfortunate changes. Don’t believe supports responses that your feedback is important since their actions do not coincide with that statement..Butterfy654Version: 1.0.370

Addicting and Surprisingly FunI absolutely love this game. I’ve had the game about 3 days now and I’m already hooked. It’s got side quests, merging, and ways to play without having to spend money! When I first got the game I thought it would be forcing me to buy my way into specific quests or challenges, but I was completely shocked when I didn’t need to buy anything at all. Within the first 24 hours I was hooked and ended up figuring out the game pretty quickly and I’ve already made it in the highest rank in my alliance with the most daily donations to upgrade the Alliance Tech. It’s already been 3 days and I’ve reached castle level 191, and hatched my dragon! Though I think having more ways to earn things like magic potions for the Academy and more gems would benefit. I tend to use a lot of donations for the tech alliance so having more ways to earn gems to donate would be great. I’d also love if there was more ways to earn dragon scale stones, the rallying and the fighting monsters take way too long to earn them and it’s a little bit annoying when there’s only 1 or 2 ways to earn them. Anyways I love the game and I look forward to future updates and I will definitely be playing this game for a long time!.SetòRyùVersion: 1.0.402

Level capLove the game but the level cap on the castle makes it harder to level up than it already is as a high level player. i'm almost level 300 and on stage 4,205 but the level cap on the castle prevents me from going further. Me and most of my alliance are high level players who find this function to be a little exhausting since rally's, puzzle quests, and mob farming give 5-10 stone when each upgrade calls for over 200 stone. please make stone more of an abundant resource the more you level up instead of keeping it the same as when you first start. sure the dragon quests give you good amounts of stone but it's only when you reach a certain stage that you get it an after awhile you can't reach those stages without either spending a lot of gems or farming for days trying to get enough from mobs and rally's. love the game but find this dumb.Zanes WrldVersion: 1.0.398

Hard to believe it’s been over 2+ years and still going strong.I have been playing this game for 2 1/2 years or more now. The game continues to evolve and creates new ways to keep me interested. The developers are a stand up team because when they catch an error of any kind they bring it to the attention to the players with a fix in hand or are prompt to let us know what steps need or will be taken to make this right. It’s very refreshing to have a devoted team that cares on this level. Please keep up the wonderful work you all are doing. No game is perfect, but you do your best and that's all anyone could ask for. For that alone I thank you!.Rikers CovenVersion: 1.0.380

Decent gameplay, but crashes a lotI play on my iPad and iPhone. The game itself is fairly interesting, lots of different layers of gameplay. It does encourage you to spend money and there are certainly some players who treat it like a slot machine, but overall the game is quite fun especially once the teamplay phase sets in. However, it crashes frequently for no apparent reason, and offers no error messages as feedback. I raised this with the developer but was only asked to check my network connection, which is fine. I guess they don’t know how to fix it or simply don’t care. Still, restarting the game always corrects it for a while, so it’s a tolerable irritation. Still not ideal, considering the game has been online for several years. Speaking as a software engineer myself, it seems this hasn’t been tested adequately despite its age.Cbthomas2006Version: 1.0.402

Needs a better hero tutorialAs I’m learning the game it can be a massive PAY. To play. although Iv chose to just pay for no Ads and it’s still enjoyable 1 thing I think needs work is the Hero understanding better it is very easy to waste so much in game money and upgrade cards on pointless hero’s then realizing your wasting your time… Also there needs to be a much better tiering system for higher levels. As I’m only level 120 and every day I get on I see I have been attacked 20+ times by the same person ALL DAY! there should be a cap of attacks per play to play. And a limit based off the power tiering system. If I’m lvl 120 I shouldn’t be able to attack anyone lower then say lvl 80. At least give the little guys a chance to build up..Teens savior!Version: 1.0.210

They don’t care about youThe game is glitchy and screws up all the time. Game went haywire today after server reset and now has been over 8 hours maintenance and they tell you nothing, give you stupid auto replies and careless about the player. The game is crazy expensive I have spent more 40k on the game and they treat like your nothing most of the time. And when they break the game the compensate you with measly 200 diamonds which you cannot even buy anything with it. Cheapest thing is 500 diamonds. Don’t get this game. It will upset you more than make ya happy. I will be trying to get a refund and never play this game again..Christopher L.Version: 1.0.299

Only Top Gs and Queens play this gameVery addictive and tons of fun. I wish they would stop with the fake ads on FB though. They recently added armor to expand strategy and customization of your heroes. It is a lot more F2P then it was initially. I hope they expand on the hero abilities to make your choices fit different play styles better. If you find a good alliance you can grow pretty fast. Also mostly adults play the game so you aren’t dealing with a bunch of kids 👍. Anyways good game and I would love to see them expand the lore some with an anime or something probably got enough money from us to make it happen 😂..Legion2127Version: 1.0.389

Love this gameBeen playing this game for almost 8 months. It’s definitely addictive. I’ve made a whole new family in my alliances. Yes this game can be buggy. But what game isn’t? The developers are quick to fix. Customer support is touch and go but if customer support is understanding what your trying to explain they have support help on their discord who help solve all issues right away. Last SvS was the buggiest I’ve played BUT the developers compensated EVERYONE very generously. They always make up for an error on their end. Hey Developers…. Don’t raise prices ;) they are perfect the way they are!! Lol. Love, a very dedicated player <3 #421.TCWTringVersion: 1.0.246

It only takes one big spender to screw the game up for everyoneIf you enjoy wasting money on a game just to have someone who spend more money ruin it for you, then this is your game. It’s the buggiest game and when you report the bug, customer service blames you for it. Case in point. I spent 1k gems on a 24 hour shield. Got attacked 8 hours in to the shield. Reported it and they blamed me. No compensation. Lost 121 billion gold. I know I DID NOT send my troop to a fortress AFTER I shielded. I NEVER do that. Especially with a doucgebag that steals everyone’s gold running around. If anyone wants to buy my account I’m selling it..ChiefBoyardee199Version: 1.0.328

Good GameNow this game is not what they show you in the pictures at all. At first I was skeptical but I have grown to love this game. It is a fun game and there are plenty things to do. I do the pay to win side. In the game you can purchase items to make you stronger. If you don’t pay you can sometimes never ever get those items. Other times it takes 4 times as long to get the item. But overall it’s a fun interesting game. They fix most bugs fairly quickly and have tons of events. Only reason not a 5 star is because the pay to win part is never fair..Justme878Version: 1.0.307

❤️❤️❤️ really a good gameIt's based on luck and not the game mechanics of the game itself that I think are the most important part of the game and I think the game is a bit more complex but the gameplay itself was really enjoyable for a game where it took me almost A it is very good 3) I'm happy g I'm excited 9 so far so I don't have a ton but l'll try and do a few games with the right players in it too and I hope it works well with you as a friend and friend as I am very interested and would be willing and interested if it would work well in my group of gamers would you like thanks.GgbondleeVersion: 1.0.369

Fix castle levels systemI love this game I live this game but when my friend starts two days after me and all of a sudden is nine levels away from me with castle levels, it just doesn’t sit right with me and so I’m just thinking that maybe you fix your algorithm on that because I’ve been thugging it out six hours a day on this game OK and I can’t get any castle levels. I try and it just it hurts on the inside. but overall the game is great very addicting you know I just love it. Can’t really say enough good things about it. Just the castle leveling. Please change. XOXO..Dhdeklw dbcjdjeksncVersion: 1.0.395

Not sure how to report thisGreat game. Very fun. It does however have a lot of issues. Most are manageable but the most recent one I’m experiencing is not being able to even log in to the game. It just tells me to reconnect and check my signal. Every other app works my signal is fine. It even happens when I’m at home on my own Wi-Fi network. Today I lost an entire day of progress because I could not log in until just now. Please fix this issue.SojamelashesVersion: 1.0.300

Pay to play with bugsThis is a great game and it can keep your attention but this game has more bugs than a place that has an infestation problem. The developers need better servers so they can deal with all the information that is coming across. The codes used to make the game are out of date and the equipment used is subpar. The players spend money in this game and the developers want to make more money by adding 3wars in a 2week period. Massive pay to play opportunity. If we are spending money to play with bugs every time we enter the game I’d rather not play at all. You developers better get better equipment or start watching your servers die slowly..WinterSoldier4396Version: 1.0.274

Ruined in 30 mins of non playWas really enjoying this game and rocking it out until a 40 mins span of time where I was not in the game and another player attacked my castle and plundered everything I had (didn’t even know this was a thing) Nothing warned me this was a thing and everything I worked for was gone when the same player attacked me 25 times in a row. I signed in to find everything gone and immediately deleted it. I can see an attack and loosing a little but to have EVERYTHING taken and nothing I can do about it because I wasn’t in the game/ no notification nothing was just too frustrating.DorkhdhdjcuVersion: 1.0.394

Fun time killerGreat game obviously if you pay you can get ahead of others but it isn’t like most, you can get far with just grinding hard. Great time killer for me. Has like more ways to make money and earn rewards to help you grow compared to others like this and is a mix of build your town up, with a bit of tower defense, and have hero’s to level up and supply them with better gear to advance your power levels. Kinda neat for what it is “an app”.SilvedittransamVersion: 1.0.390

Images trompeursNe pas se fiers aux premières images montrées sur dans le descriptif. Il est difficile d’être f2p dans plusieurs server car les écarts de pouvoir deviennent très importante et la motivation n’y est plus après un moment….BillacoolVersion: 1.0.408

Pay to winSi vous avez de l’argent à dépenser et que vous voulez être fort… Il faut payer ! À la limite, pourquoi pas si cela permet aux éditeurs d’être récompensés mais la c’est vraiment payer chère et continuellement Dommage car c’était vraiment intéressant.NardidaVersion: 1.0.178

Addictive!Wow.Lavoie jlVersion: 1.0.409

CaptivantVous évoluer rapidement. Les graphiques sont wow !!trop addictif !!.Olivier272009Version: 1.0.409

Love itLove it! Cute pictures and figures. No need to buy anything. No advertisements too..Handsome dragVersion: 1.0.409

Fun gameReally fun so far.HsjenebdVersion: 1.0.409

Good gameGood game.Vikto1218Version: 1.0.409

Good gameThis game is fun.Kaden 5884843894Version: 1.0.408

AddictifAddictif sans bon sens!!!.Franki6378Version: 1.0.395

TopSuper jeux.Rom-59480Version: 1.0.408

Like it so farI’ll keep playing for now and see if it hits a wall.Ur2qt2b4got10Version: 1.0.408

This game is funHave fun everyone 🙂.TrevencyVersion: 1.0.408

Tower defenseGood game.IangreenoVersion: 1.0.407

GreatAwesome.Cat cutie pawVersion: 1.0.407

Great game!Loving it.Dummy hugsVersion: 1.0.407

😁It’s fun for sure..Heal kidVersion: 1.0.407

Amazing and funVery entertaining and enjoyable.Ritz4444.Version: 1.0.407

Inaccurate adIt’s a fun merge/tower game!.Blxssfv1Version: 1.0.407

JeuTres bon jeu!!.Bibeau944Version: 1.0.405

Not a bot review I swearNot like the ad said it was It was even better.Totally not a bot😏Version: 1.0.405

Good gameThumbs up.Lics54Version: 1.0.405

Excellent gameplayLove it.TGMaverick2022Version: 1.0.404

YepIt’s good.Mikec7474Version: 1.0.404

2024 gameGg.Alexg-16Version: 1.0.404

MitigéDébut facile redte à voir si le jeu deviendra complexe ou non… À suivre.TripppppeuxxxVersion: 1.0.404

GoodI like this game.HarryVoxVersion: 1.0.404

Fun gameIt’s a great game. Try it out!.John Thick83Version: 1.0.402

Simple gameThis is a fun simple game to pass the time..Dhdjddijje12345Version: 1.0.402

Sitting on the fence.So far gameplay is nothing like the screen shots or the FB ad that prompted me to download. To be honest, unless it gets more exciting, the game is pretty bland..IMDJPH8Version: 1.0.402

Good Idle gameOnly just started playing, but seems like a good idle game. Might get old fast tho..CalaqundielfVersion: 1.0.395

Not badBucuo.FfssssqetVersion: 1.0.391

Best mobile game everI highly recommend this game because you will never get bored, especially for car rides. Game is easy to play. I love it..Emily5636Version: 1.0.395

GameI enjoy playing this game..Pumpkin25761Version: 1.0.394

GoodGood.Nene050891Version: 1.0.394

Bon jeu !J’aime.Sym (o_O)Version: 1.0.391

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.0.409

Kingdom Guard:Tower Defense TD Negative Reviews

Acknowledge usThe complete disregard of high paying players, the invalidation of their concerns, and the devaluing of money spent on their accounts has rendered this game to be a scam. Original version servers have always be catered to, giving them easy access to resources and not putting a limit on how high they can level up certain aspects of the game. While newer version servers have had a limit to what they can do, and scavenge for the same resources. On top of all that, they decided to let original version servers match up against the newer version servers in cross server platforms, and expect everyone to believe that’s fair. They were practically separate games, just used the same characters and models. They are either oblivious, or they do not care about how absolutely unfair this has made the game. The comparison from what original version accounts have paid for power accumulation, compared to newer version servers pay/power is ridiculous. The math has been done, and presented to them by both original version accounts, and newer version accounts. Original version accounts would have had to pay about 1/3 of what the newer version accounts would have had to pay for certain aspect of their power. Until this issue is resolved (or at least acknowledged), I’m afraid this game is going to go downhill fast..Rube-DoVersion: 1.0.362

Initially Fun but developer over greed messed upHere are fun part. All events and everything you do is like competitions so you got motive to compete. Clan challenges, point events. There are alot of unfortunate servers especially my server got extremely low players count. Two months within inter server only within the server. People learn to play and people know the daily grind. Tips and tricks to be more efficent so they got motive. Then everything turn into cross server when players see the power gap differences, to the stage people can never win anything, no even sure people are hacking, spending extreme…so players die out. My server only had like good 30 players daily grind and 50 are chill. As soon as cross server enter, top 15 players literally 12 out of 15 left. So remaining who are very competitive and some remaining play less and less. Eventually feel like server feel like total death. Every update, every feature is marketed toward spender. The over greed of the development is extreme. Ruin a good potential game. I can see developer trying to improve the game thats being said, like I mentioned they aim to make you spend. I am top 3 of my server and spent $1200. I am trying to stay on the game but I got not much player left to play with. I feel stupid wanting to play more, spend alittle and quitting very soon dilemma..Bigz iceVersion: 1.0.263

Alliance Challenges and BugsThe biggest complaint is the bugs. I constantly get kicked off the game. I have been playing for a little over a month, every day it happens more than once. I have to reload and most of the time it is when I start on the world. When I come back after it’s reloaded, I have unclaimed rewards, which is frustrating. I could have used more rewards such as stones or books to be upgraded on something else. Also, after signing in after a few days, it doesn’t recognize on the alliance challenges for the 3 day log in reward. Therefore the alliance points are not added. Someone in the alliance who joined shortly after I did and was auto promoted and able to participate in alliance challenges. When I had changed alliances, I had to wait 7 DAYS to start participating in any of the alliance challenges which was very frustrating. I was also active chatting, saying hello and adding helpful tips that were later deleted. I gained quite a few points on the leaderboard even without the challenges, but I enjoy completing them for more. Overall the game is fun, very fast paced and I really enjoy opening the chests and upgrading my heros. Please fix the bug problem, I may not continue with this game, if this continues..Wallace2422Version: 1.0.225

Just don’t, save yourself and find something else.If you want to have fun and fair play, find some other game, there are literally thousands out there. Don’t bother downloading this game if you don’t have thousands of dollars laying around waiting to be wasted on junks. This game is all about the money now. They keep changing things to try and find ways to rip off their players. You have to fight so hard just to get a 30 day castle, along with PAYING in all other events to get weapons and gadgets. You already have to pay left and right with new events, but with the old event like Ultimate Power, they made it a cross server event to, making it almost impossible win a castle. They took off old in-server events as well like Ultimate Hunting, with is THE ONLY chance for weaker/poorer players to win big. They promised to give the same rewards i. Another event soon but that’s a longggg time ago. Friends become enemies on this game, because they have to fight each other to the end. They are arguments and fighting going on everywhere in my server, about seven people are selling their accounts because they are frustrated, and no one even wants to buy them. Again, if you are not filthy rich, DONT DOWNLOAD THIS GAME, unless you like to have mini Strokes caused by frustration of this game. Just….ughhhh.Rebekka5709Version: 1.0.372

It USED to be a great game….The game has gotten old and stale. Developers have lost touch with the people who actually play it. The game is full of bugs, crashes and the latest feature they added called Broken Lands is probably the worst thing added to a mobile game. There is no balance anymore when it comes to resources. The current events all require the same thing which divides your focus be it scrolls for healing or potions for AP. One of the main gathering resources is mithril which used to be a very good way to buy materials to expand your alliance and personal castle. NOW they are limiting again what you can do because players are able to further grow their castles and strength without being COMPLETELY reliant on spending real money. The business decision was put in to limit players ability to gather resources to FORCE players to spend more money. There are people who have spent 10s of thousands and more on this app. The only way to compete or even enjoy it is if you do the same. The entire gameplay has been shifted to cornering the player into paying for EVERYTHING once they have become established. It’s a total scam!!!.Anon76374Version: 1.0.290

Constant bugs, unbalanced, better games out thereMost recent issue is a near 24-hour maintenance issue with the game because an in game error occurred allowing many people to get basically unlimited high tier weapons, gems (premium currency) and such if you were online at a certain time. After being down for about 18 hours, we had 4-5 hours to catch up on the days events, only to be given another maintenance (currently at 5 hours) to try and remove all all the extra / duplicate items… many people lost legitimate items while others benefited from the game error. I’m unsure if there will be an ability to balance it back out, without screwing people in the process. Besides this issue, there are multiple bugs, glitches, unfair server matchups in regards to power level / activity, etc.. it really comes down to being a P2W game, but now that’s even messed up with people losing their items. Kind of a mess. Cannot / will not recommend, I only play it to waste time and enjoy the company of friend’s I’ve made, otherwise I would uninstall..ChristineEliseVersion: 1.0.299

Should be hunt n peck not tap 4 funThis game has been a course in aggravation. Tutorials are nonexistent and newer small accounts Can barely survive. So you find a stranger to protect your castle or you pay to have enough defense to stay alive. There’s no clear direction for any of the games features, mini games, servers or rewards. The mini games are an interesting twist but the servers crash and glitch. hot heads who actually understand the game get mad and blow your account out of it because of these server errors. If you want to stay alive you will need $50 for troops and $50 for your dragon. The alliances change hands quickly and frankly the peace treaties are boring. But with no peace treaty, the castle is dead every single morning and there is no game play. Oh yeah you get consolation prizes for getting blown up but you can’t actually find the idiot who blew you up because there is no way to search for their name and location. This game is just plain annoying all the way around. I regret my purchases and I have been very unhappy with customer support.Finewine888Version: 1.0.280

AWFUL NO SECURITYThe customer support in this game is horrible. There is a player doxing other players. Getting their ip addresses, photos, and personal information and sharing this in kingdom chat on game. Devs did absolutely nothing about it. But put me on mute for nothing and wont even tell me what i said. I dont even call people names but for some reason they said a player reported me for bullying. But they wont tell me what i said or my other members that they also sent warning letters too. But when the doxing was brought up they did nothing at all. In my opinion it is absolutely terrifying a player could do this and get away with it. If they are able to get personal information so easily how difficult would it be for them to get bank details or credit card numbers. This is a shame. Im absolutely done with this game and will be making a report to the apple app store and the google play store and suggesting my friends who were effected by the doxxing do the same..Melaniebaker0529Version: 1.0.290

Something fishyThis app keeps using to much ram . I want to delete characters then delete the app, I don’t want any on my information in this company’s hands this is what they requested for me to delete characters Hi Lord, this is Jay at your service. So glad that you can get in touch with us. Sorry for the late reply due to a large number of emails from players. I want to confirm with you, is the character you want to delete the current email character? And may I ask why you want to delete it? At the same time, it is suggested that if you don't want to play, you can idle this character, in case you have time in the future, you can continue to play. It is necessary to inform you that: Once we delete your character, the character data will be deleted, and the operation is irreversible, please consider carefully! Before canceling the character, we will make multiple confirmations to ensure the safety of your character and related rights. If you insist on deleting your character, please answer the following questions: 1Account registration time 2Account last login time 3The number of any one or two items in the backpack 4The current number of gems 5When and what purpose the gem was last used (last research, building, etc.) 6If there is a recharge record, you must provide at least one screenshot of recharge order Some this is up here I don’t trust this company at all..RMSEVersion: 1.0.304

Not the game advertised and keeps reversing my level upsThe advertise was one where you shoot at the dragon snake depicted in the opening screen but that’s not the game I got. Then when I was buying the hero’s and merging them to level up it kept demoting my ranger from levels 8, 9, and 10 back down to level 7. Also if I had any hero’s left on the merging part of the screen it would delete them and say the castle level wasn’t high enough for them to move on when my castle level was the max I could get to for the stage I was on. DO NOT WASTE TIME NOR MONEY ON THIS SCAM GAME!!!!!!! Update: their reply shows they didn’t bother reading my review. Your game play is 100% NOT what the ad showcased like you claim it is and that has nothing to do with your updates. And the level WASN’T failed. I passed the level. Your game just kept GLITCHING. Because I would move on to the next level but my fighters kept resetting. Perhaps READ the review BEFORE telling me I’m wrong..BookWorm12-01Version: 1.0.380

Game allows for hacking and cheating by their own developersThere are some key fundamentals about this game. 1. If being attacked player is not able to heal troops. 2. If being attacked player is not able to send troops out of castle to counter an attack. One of the biggest parts of this game is the server vs server events. Again some basic fundament. Home server has an march speed advantage on their scorched land when battling for throne. The longer a player stays on an opponents sever the faster their march speed will become…. None of the above basic core game mechanics were in place during the last server vs. server event. One server was able to 1. Heal troops while being attacked. 2. Send out marches while being attacked. 3. Opposing players had faster march speeds after immediately porting onto another server. Their march speeds were faster than players with a home field advantage. There is easily hundreds of thousands of dollars that has been spent by the players within my alliance. The game developers do not care as it is their employees doing the hacking and cheating within. I am so convinced they do not care that this will not be formally posted as a review and I will not be contacted. I come here because the only way to get a response from support within the game is to have a main line to the developers..SMWRLWVersion: 1.0.240

Pay to Win, dullIt’s a very repetitive game with not really anything exciting going on. When I started on a new server with some others, there were people that did billions of damage while my friend and I did a few million. The “games” that are added are just spam clicking to level up, nothing exciting going on. The only thing that is somewhat fun is the server vs server throne wars but again you’re going against people that dump money into the game. Overall, if you want some daily tasks then sure give this a shot else it is a money sink Edit: Forgot to mention, the app isn’t friendly on smaller screen nor screens with no physical home button. The bottom row of buttons are so squished together that my iPhone thinks I’m swiping up. In my old iPhone SE 2, everything was so crammed it felt like spam boxes everywhere.Pivitman101Version: 1.0.247

Terrible! Don’t download!People don’t even think about downloading this game. I’ve played dozens of games like it and this is the worse. Never have seen so many maintenance breaks on any game! We are now in a maintenance break that has lasted over 14 hrs and they still keep posting another 2-3 hr break not saying what the problem is. This is ridiculous. But even before this one they had several other maintenance breaks. Not sure what is going on but I would love to get my money back. Concept is good but only if you can consistently get on and play. Unbelievable. There are a lot of other games better than this one. Do yourself a favor and pass over this one. Wish I had. I just noticed that the pics posted for Kingdom Guard above are actually pics of another game Age of Apes!!!! Are you kidding me??? They must have blown Kingdom Guard up on the servers by mistake. Wow..Stitches228Version: 1.0.299

Horrible supportDue to an error on the developer’s part to many rewards where handed out for an event. Instead of pulling those rewards they backed everyone who received the rewards accounts back to before the rewards that would have been fine if the only took things related to the rewards but no they took all my unit t4 talents away that I had long before the event. Backed my summoned monster back 10 levels which had nothing to do with the error. Did things like this to everyone affected by the error. Their fix to that? Oh just wait while we look at some things while we cripple your account but here is some meaning less low value rewards while we continue to mess your account up. Apple needs to pull this game and make the developer refund all in game purchases to the people affected on server 1428..Alfalfa leg pVersion: 1.0.392

Be prepared to pay for their errorsRecently this game had an event that brought plasters across servers to fight for a throne. In the server we were in the game glitched resulting in players who had spent money losing their heals. The game gave everyone a reward as an apology but didn’t return the heals we spent money on. Some players losing out on hundreds of dollars. The developers then decided to compensate and return heals for SOME players but not all. They unfairly decide who is worthy of having their purchases returned to them and who is not, choosing to not spread the fix for their mistake among all in server. Extremely disappointed and guess I will not longer be buying packs in this game. If there is an error on their end that forces you to waste the resources u purchased only the ones the developers choose to be worthy will have the items returned to them..JohambeVersion: 1.0.246

Bad experience with bugsThis game started well and the strategy part of the game is very fun and engaging. And the international connections are great… sBUT THE CODING IS HORRIBLE! Since I started playing month ago, there have been countless bugs, with empty apologies and very tiny compensation offered for the trouble they cause. The game is not new and 4 months into the new feature, Broken Lands, there was a major glitch at UTC000 on 31st Oct where some players got multiple copies of rewards for BL. So since UTC0024 yesterday they closed the game for maintainence until UTC2100ish. Just now they closes the game again for 3h and did a ROLLBACK to 30th Oct instead of 31st WITHOUT WARNING. Took away items purchased but did not return the gems used to purchase them. Now I can’t even place my castle on the map, which means I can’t actually participate in the game at all. 🙄 TERRIBLE game exp!.Pookz37Version: 1.0.299

No dragon, false advertisement, waste of time.Every review I read is complaining about there being no snake, which is in the add to the game and in 2 of the 4 gameplay images. The developer’s response is that it is not a snake but a dragon, with that I’m here to say that there is no dragon like in the advertisement, you should be sharing images of core gameplay not something that’s a small part of it. Lastly the game play is boring and a waste of time, needing to complete some tower defense game before you can do anything and not only that but I have to wait till I reach some stupid high round before I can do anything else. When clicking on what I assume to be the shop it claims to be “unlocked” when it isn’t. Overall great job at being disingenuous and proving a boring and falsely advertised game..Maswan1Version: 1.0.409

Sketchy and glitchyI had to delete this game after an hour. In addition to my battery using over 10% my phone also got incredibly hot. I usually charge my iphone every two days and am a heavy game user, so this game's experience was startling. It makes me question if they are using my phone's processing for anything other than the game. As far as have play, it's a basic tower defense game and they quickly try to get you to purchase things nonstop to keep playing. I noticed several glitches when playing. Sometimes characters wouldn't merge, but would still take up a spot. Other characters would be locked in place randomly. Btw, from the time it took to write this review, my phone went from scorching hot to nice and cool. I can't get over how hot it got playing this game..Jeffers102Version: 1.0.387

Horrible DevelopersI actively play this game on one of the strongest 400 servers. Our alliances love this game but it’s getting to the point, we’re getting fed up with the developers lack of the customers. I read a stat where they pull in 3 million USD MONTHLY!! The kind of money we spend, and they can’t seem to pull their heads out of their butts to give us a smoother game. All the maintenances because they have to fix their screw ups. Trying to add ridiculous stuff the game play. Now incorporating another server of players that, with just one person, can demolish a whole alliance. No clue what the devs are trying to prove or reason to do all this nonsense but it is pathetic. Quit trying to do so much with the game and keep the bugs out of it. Otherwise some charge backs will be hitting like crazy before too long..SandTrapDobrikVersion: 1.0.361

Awful Support, Expensive Pay-to-WinBe ready for customer support to tell you too bad whenever you encounter an issue. People spend thousands of dollars in this game, so unless you’re willing to drop loads of money you will be insignificant. Then when you do spend loads of money, customer support is non-existent with no way to get your money back. RUN! Edit: They have since responded to this review saying they would take care of it. They are full of bull manure. I have tried working with customer service several times regarding the changes in the recent server merge, and how they essentially robbed me by changing things on a whim. Their response…sorry for inconvenience. They only cared once I left a review. I’ve since deleted the game and spend my money legitimate platforms. Again, RUN!.LaterTater8Version: 1.0.219

Customer serviceAside from the game being a pay to play game. Which could be tolerable. If the customer service was at least decent. Events are constantly rolled out monthly. Obviously not tested and full of bugs. When you contact CS it’s a minimum of 48 hour wait. Than you get a generic message saying they need to forward your issue to the developers. Who are even worse than CS. Their blatant disregard for their paying players is astonishing. They don’t fix any issues with events. Instead they try to tell you it’s your fault. Than proceed to throw some craptastic compensation at you. And close your ticket. If I could give this game 0 stars. I would based solely on the customer service or lack there of. And the so called developers. Who don’t develop crap..XxDrstrangexXVersion: 1.0.266

VIP - Very Ignored PlayersAs everyone else has said it’s a pay2win game. If you pay enough you get a VIP representative to help you with all your issues. But they don’t. Recently there was a bug in the game in which many players received large amounts of rewards. Again, it was improper coding, not any hacking or gaming the system. In response KG removed the rewards obtained, even though the glitch was only available to people who had paid for the event. Personally things were removed from my account that I had paid for and had been saving for a long time. The VIP service has been adamant that what occurred was proper and that nothing was improperly removed. Hopefully you think twice before downloading this game and wasting money on all of their “specials.”.Attorney BraydenVersion: 1.0.389

Not worth the timeGame is not worth it, no one controls or unforced rules,unless your a high level player spend thousands in real money, you will never get anywhere, badly needs a system where high level players can’t bully others and keep attacking low level players, they need to compete with other high level players and not lower level players, not even fair, 100 level against a 600 plus, no contest, you can’t ever win anything, for high level player always bullly there way up. This game is so off balance you will never get a chance to do anything but feed the higher level players egos, there is no room at all to grow or advancing without higher levels beating you down. Which makes the game the worse choice to play..Teura NahokoVersion: 1.0.202

GreedThe devs make it so you have to pay thousand of USD per month to even get remotely to the top of the leader board. Personally I know some people that spend over $3k per month. For even the smallest hero cards it starts at $5, then $10, then $20 and keeps doubling. Stay away unless you just want to spend a ton of money. Also you get 3 hero slots to start. You can then purchase another slot for $10 per month and then get to 5/5 by paying for the lifetime pass of $50. Also I don’t think the devs have a QA team as nearly every release is riddled with bugs. The UI is not intuitive in the least and you get bombarded with ads every single time you have to reload the game. This game has potential, but so many problems and seems extremely rushed..Chambers325Version: 1.0.221

Not bad, definitely not goodAs the title says, not a bad game. The controls are relatively fluid, the merging is simple and easy to understand. Everything is straightforward and makes sense. That being said, it is extremely simplistic. Only one map as far as I could tell. At a certain point it becomes very monotonous. The entire thing is blatantly obvious in its design to be an easy way for devs to get money via ads and in-app purchases. So much so that some of the ui overlays get crowded for no reason than to “alert” you to go watch ads for in-game benefits. I’m not opposed to a freemium model, but I feel like if it’s as in your face as this is, then development isn't really about the game. “And for that reason, I’m out.”.ChancellorAce XVersion: 1.0.170

Constant crashing and too much screen tappingThis game is terrible! 1 star is too many! First it crashes every ten minutes or so and you have to restart. Most of the time when you restart the mine or rally you were looking at before the crash is gone. There are way too many problems with this game so if you spend money on it you will most likely regret it. Do yourself a favor and skip this game and save your money. The only thing the developers care about is money they will not address any issues you have unless it has to do with spending money or receiving rewards. Lastly this game requires more repetitive screen tapping for every single action than any other game I have ever played. I REPEAT SKIP THIS TERRIBLE GAME AND SAVE YOUR MONEY!.Chinese covidVersion: 1.0.362

Fake ads not real gameplayDo you see a snake you must take out before it reaches you? Not when you actually play the game. And there’s no pause, it’s continuous. Also very confusing as there are no educational explanations for new added functionality. Before you know it, you’ve gone from a non-stop defend the egg, like defending the castle, concept game to a large world having to fight against other players for land and resources and joining alliances. What an absolutely strange progression and waste of time. Any game that cannot advertise the gameplay means the game isn’t worth the effort… it simply thrives off of people paying the starter prices to jump ahead only to quite in a day or an hour later. Do not waste your time or money..Dj Gravity XVersion: 1.0.408

Pay to play with lots of bugs.So I am currently a top 15 player in the game in terms of power and I am ready to quit. The devs constantly are making updates (which helps keep some things fresh) but they also introduce new bugs that cause huge swings in balance with the game. Ultimately the game itself is dying as players leave and older servers are unable to get new players. Unless you are willing to pay to play, you won’t get on top of the leaderboards. Events make it so that only the highest power players can win which don’t really make the events any fun. Save your time and avoid this game at all costs as it’s no longer worth the time or money unless you are ready to drop over $20k to be a top player..Amazon8484Version: 1.0.272

Fun game, which will make you payIt is a fun game, but the designers have programmed in flaws which make you unable to complete tasks if you do not spend money. If you try to play for free, you will notice that tasks (or quests) will not be completed as expected. Which causes you to do the same thing 2-3 times to get the game to register you did it once. The game designers say its “lag” and that results are slow to show and will compensate you 1/10 of what is required. Game play is good, but game is very buggy which makes you choose to either pay money or reduce playing time. I used to play at least 8 hours a day, now I am down to maybe 1 hour a day due to the bugs in the game..JkirsherVersion: 1.0.405

Corrupted/hacked/physhing appWent to DL this app in apple app store on phone and was presented with a unfamiliar txt screen asking for my apple password. It looked fishy and I canceled. Then i was presented with the normal looking screen asking for my password (though i have fingerprint set to take care of my account password in apple store, but i thought this was just apple store not working correctly like rest of apple stuff;-). I entered account password. It downloaded, and as soon as i open it asks me to DL an update? Seems really fishy that an app i just downloaded needs an update, and the update is being downloaded outside the apple store. Obviously i did not update it and immediately deleted (i hope) the app from my phone..T. JinkinzVersion: 1.0.283

Terrible Customer ServiceThe game itself isn’t bad, but some of the menus and exchanges for items are not intuitive and there are not confirmation warnings for everything. I had this issue, accidentally clicked something, immediately put in a trouble call, and after 2 days, CS finally responded saying “no refunds.” Except I did not make a purchase, I did not want a refund. I wanted them to correct an issue in their menus, and revert something that should have never happened. Update: I do not want a refund. No money was exchanged. Diamonds were exchanged for gold, accidentally. And your game gives no warning when this happens. I don’t want money back. I never did. I wanted you to reverse the exchange..Xraytango57Version: 1.0.381

Boring, monotonous, and always downHow this company cons Apple into letting them steal and scam people on here I will never understand. Goes to show that Apple really could care less as long as they are getting a penny. Game is nothing but a monotonous pay to win borefest and that is when it actually works, which is rare. Took off for 6+ months and thought just maybe things might get better…. I assure you they have not. Game down constantly just like before, and same slow boring progression. I agree with some other reviews, this company needs to be banned. They bring nothing to the table except extremely poor games and zero maintenance. I wouldn’t give them a penny ever again..#James1Version: 1.0.387

Deceptive adsGameplay is nothing like the ads all over the internet. Played this game for a week and was never able to reach a side game or anything. Yet all the ads show really great looking games. Deceptive ads are a big red flag.ListerhebVersion: 223

The app advertised on Instagram is not this gameBro don’t play me like this..Shen rnVersion: 223

Kingdom guardTheir making people pay to basically get anywhere in the game and I tried to switch servers (which they have 9 different ones and it’s unorganized) to play with my friends and I have to pay like a 100 USA which makes no sense. They have daily task n mines daily task start at 7 pm instead of the morning. Needs a lot of work and they need to offer more to their customers instead off stealing their money for just to try to become strong in this.Gold5374Version: 1.0.185

Not as advertisedNothing like ads. If you pay to start a clan and you go Mia for a few days it kicks you without refunding your money. Repetitive and boring.HellgoblinVersion: 1.0.292

Crapy gameOnly works half the time, full of glitches. Wish I could get all my money back.Swamps12Version: 1.0.219

It’s buggy afThe game worked the first 2 days but now when I open it the game stays on a grey screen then kicks me out. Been doing this for almost a week now. It wasn’t a bad game at first..Benny1.00Version: 1.0.219

CrashesI like the game but it crashes every few seconds..KittyLovesPandaVersion: 1.0.218

Fraudulent transactionsI have been charged with fraudulent transactions by this game, even after installing..Wut7Version: 1.0.218

Fake gameNothing like the adds..Bird lover.Version: 1.0.408

DON’T PLAY THIS TRASHAbsolutely not the game ads are showing. Don’t waste time amd money, bots are putting 5 stars amd actual humans are rating the game 1 star.Marc123432146Version: 1.0.408

Lies about drop ratesI’m actually enjoying playing this game, however, when a game says 39% drop chance for N hero’s and 33% for SR hero and drops 1000 N and 231 SR out of 2000, you don’t need to be a mathematician to see it’s a blatant lie.MonomoliomaVersion: 1.0.402

...Not the same game as the one in the add..GrubishaVersion: 1.0.402

False ads to get you to downloadThe game is nothing like the pictures. Would not recommend to download.DrewS3300Version: 1.0.402

Not the promoted game.Not promoted game. It’s a glitchy tower defence.JamesmurryVersion: 1.0.394

None of the mini games exist. LOTS of crashingI have been playing this game for nearly a year now with little to say about the game. If anything the only bright side to this is connecting with all sorts of people from all over the world. However I have been unable to play this game properly if at all due to all the crashing and now freezing. I can’t help my team or defend myself. They have not addressed the issue despite me bringing it up nearly once a week. I want to have a better game experience… so far they are not providing me with one. They have done attempts to fix bugs, but not the main issue. This is beyond a bug, for no other game I play on my iPad crashes like this.NosferenixVersion: 1.0.394

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