Magnus Trainer 2 Customer Service

Magnus Trainer 2 Positive Reviews

I’m sad that the tokens are goneThe lessons are very useful well-organized. Before the update, when I need to learn something, I can just repeat some lessons for token and get the lesson I need after that. This partly means that I can learn them for free, and understandably, the devs cannot willingly happy with that. Now there are many lessons that I can’t get, partly because I’m a student and obviously I do not have a credit card or some thing like that. However, the devs are still nice that they still give me access to the lesson I’ve got previously. Thanks for that..HdhdvhasjdVersion: 2.0.0

SolidIt’s unclear if the course tab and lessons tab show the same content or not. The UI is too colorful and childish. Purchases does not sync across devices… However, there is no other app that can compete with app..Winston DefleurVersion: 1.1.4

Better than the previous version?Please explain how this app is better than the previous version..BATTLESCARDVersion: 2.0.0

BugWhen I play Chess Sprint, for some pieces like the Knight, once you collect 20 orbs, even though there are 45 on the level, it says you collected all orbs. Meanwhile, for the King and Pawn, when you collect absolutely every orb on the map (a very small map, mind you), it says you only collected 1/4 of the orbs on the map..Lilianna SeraphinVersion: 2.0.0

All my progress and coins gone !!!So I was logging as a “guest” everyday and it was keeping my progress then bought 50 coins and still everything was ok. I decided to sign up. Still worked with my progress and coins transferred and all good. Then today when I login it shows me as a fresh subscriber with all my purchased coins gone !!! 🤔.Reza Andrew KharraziVersion: 1.1.11

Quality App, Awful monetization.So I’ve finished all the ‘free’ content I could access and the app is definitely polished. The only issue I ran into was that the actual ‘game’ mode didn’t actually end when checkmate occurred. That said, the cost is beyond excessive. You get a small set of coins to start that can unlock anything, but each thing you unlock is extremely small. Just one small lesson (think 30 seconds of content) is a coin, and buying more coins is more expensive than entire books on chess that will cover the entire game. So, great job on the app, but in general, save your money and go buy a book..MalchiaVersion: 1.0.6

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Magnus Trainer 2 Negative Reviews

New Price System Should Have Been AnnouncedPaid about 20 dollars for the premium content when it was on a coin system. Would have been better if those who already paid got to keep purchased lessons.Alison1222Version: 2.0.0

Does not sync across devices.I purchased monthly on my iPad and later launched in iPhone and it lost all credits. Before a flight I purchased 50 tokens ($4) and worked fine on flight. Launched iPad to play with larger screen and took back to 2 tokens. So launched phone and same. So I lost $4 and have to cancel monthly. I also have purchased and played through level 6 of magnus as a child since that is the only thing you can do on a plan. So I lost all that progress and coins..MDAL68130Version: 1.1.3

Buggy; unresponsive development teamI was really enjoying this app until it stopped letting me advance to the next lesson despite completing the previous lessons. Tried deleting and reinstalling. Emailed support but did not receive a response. No trouble charging my credit card each month, though. That software seems to work fine..Dmsv1974Version: 1.1.8

Magnus Trainer app - repackagedLove the way it is organized and much better than the Magnus Trainer app that it is repackaged from. The reason for the 1 star review is what do all the folks (like me) who have subscribed to the earlier suite do now that this relatively lower priced version is made available. Disappointed with Team Magnus that they did not explain their plan to the current set of paying subscribers..TechSriVersion: 1.1.3

Won’t even get past the splash screenCan’t even use the app....IpadphanVersion: 1.1.6

ChildishEvery graphic / effect / chessbord etc. is aim for very young childreen. This is of course ok but they should say it upfront that this is an app fir kids..Setne007Version: 1.1.6

Training style not goodThe app has a lot of good subjects but the delivery style is very heavy with guess the move in every pages making the courses hard to remember or to memorize. I wish it could be better. So I canceled my subscription.ChadGodsonVersion: 2.0.0

I can’t open the gameI really want to get better at chess so I an beat my friends. I decided to try this app in hope of getting better at chess, but I can’t even open the game. This is super frustrating. P.S All my other Magnus games work..GftjvtjnfVersion: 1.1.11

Doesn’t workGame looks like a neat and interesting way to learn chess however it doesn’t even work. After selecting your level then pressing “yes let’s get started” nothing happens. That’s it..BerticusPrimeVersion: 1.0.6

BugCan’t get past difficulty select at the start of the game..T.J. McLainVersion: 1.0.6

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