The Atlanta West deck provides airport parkers a touchless experience. Access to the facility is via automated license plate identification technology. ParkATL Pay+ continues the touchless journey by linking mobile payment and license plate technology prior to exiting the facility.
ParkATL Pay+ Positive Reviews
Idiot DevelopersApp can’t handle input of credit cards. Wadte of time. This applies to both apps..Dougrguth3Version: 2.20.3
Still a Work in ProgressThis app does not behave like a modern app. I usually park at the ATL West lot (with license plate recognition) and can only pay for my parking stay when I’m in range of a BLE peripheral (yet the app has permissions to access my location data). If I’m in range of a payment terminal, it’s just as easy to pay there vs. taking out my phone to do it. The auto payment feature is nice, but I would like to be able to link to more than one card or tie a license plate to a card so I can separate business and personal travel. Unlike some of the off airport lots, you cannot use the app to prepay for your parking (again, this would be easy to do since, again, the app knows my location and would be able to add time/charges based on when I exit).
Finally, when viewing your parking data, you are unable to generate a simple receipt other than taking a screen shot of your payment. This is inexcusable, especially with the amount of business travel to/from the airport.
The app is easy to use but relatively useless. Waiting for further enhancements to gain parity with other location-based apps..CCfmATLVersion: 2.16.1
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ParkATL Pay+ Negative Reviews
Terrible appI love this parking deck but this app is absolutely terrible. I have 3 incorrect sessions created via the app in the past week - when I was not there - and 3 incorrect charges to my card. I cannot get any help from the office despite 3 voicemails and 2 emails. While disputing the first 2 charges, I just realized the app created a 3rd incorrect session! These incorrect charges are $64, $112, and $16 so not insignificant. I’m a frequent flier and Delta Diamond member. This parking deck is my best and most convenient resource but their payment app is terrible and their customer service isn’t helping..WilDanDelVersion: 2.18.0
Touch Screen busted at API got double charged using this app and both touchscreens on level 4 at West parking were not working. I synced my car up with the app and my plate. It did not recognize my plate but received my payment just fine without me realizing. Then when I was leaving I had to pay $64 again. The worker told me to call a customer service number for a refund but it’s a voicemail only. Update/upgrade your tech please!!.13qr87?rVersion: 2.17.0
Cannot use for Reservations!The entire reason for wasting my time setting up this App and giving it all my personal info was to be able to make reservations to park at the airport. Guess what?!? It’s just as slow and defunct as any other government-run project - failure! It won’t let you reserve a thing. You can only use this App if you’re next to a kiosk..Atlanta PlatinumVersion: 2.20.3
App not goodNo point in downloading and using this app. Great idea but a child could develop a better more user friendly app. The pay function only worked once and the navigation is confusing as heck. Why not take a moment and fix it for us frequent travelers..ClsloaVersion: 2.20.0
App doesn’t work anymoreA while ago I use to be able to pay in the app, now I can’t change my card, the app won’t charge the card currently in there for the vehicle I added. Plus there is no phone number to call. Also the email link is to the mail app and not just a simple email..HadesgangstaVersion: 2.20.0
Does not let you pay on appThis is titled ATL park and pay. You can not pay. I successfully used it to pay, but I have tried weekly with travel over the past 2 months and have not been able to pay. Or add an alternative card to pay with that. I simply can’t add another card. This app is a waste of time..London 2Version: 2.20.0
NO PERSON OR SECURITY IN SIGHTI am all for technology. I am actually in technology, but there needs to be a human in the garage. There needs to be a security guard. They are homeless people begging for money. They are older people trying to pay at the machines and they are confused. They needs to be human intervention..Prettigirl91Version: 2.20.3
What is the Purpose of this app??From what I can tell, all it does is tell you how long your car has been sitting at the lot. It will not let you add payment information and more importantly does not tell you how many parking spots are available. Useless..Marymo5555555Version: 2.20.3
Rejected two credit cardsSo many issues - password requires special character but doesn’t tell you, won’t accept either of my credit cards for default card - some stupid error. Oh, well, back to using machine..StevPhelVersion: 2.20.0
No reservations?The only reason installed it was to make a reservation, and it doesn’t do that. Kinda worthless..MehugtreeVersion: 2.20.3
Unusable App - not recommendedWould not accept credit card information. Would not save credit card information. Eventually just used the credit machine on level 4 to pay the parking fee and depart the garage..CMSchul71Version: 2.20.0
WorthlessYou would think an app that took your license plate and credit card info would be able to put them together as you leave the parking deck and the cameras scan your vehicle’s license plate. But this app does nothing useful at all. #Fail.1234YOWZAVersion: 2.19.0
Does not workI have been trying for over a month to enter payment information on this app. Simple put - it does not work. Don’t waste your time..ChuckG1964Version: 2.20.3
Can’t pay, can’t add credit cardApp is not the best but at least it worked. Now I can’t even pay using it. Keeps saying payment failed..Ta!BVersion: 2.20.0
Poor App Development / Cannot payUnable to pay using app. Poor app development. No reason to download as the functionality is not there.J biggie 31Version: 2.20.3
Paying through the app is no longer workingThe app no longer accepts payments for parking. The only thing it’s good for is telling how long you’ve parked and the charge..Henry’s reviews 347Version: 2.20.0
Password setup not workingTried to create account with new password and the app gives an error. Tried contacting support and website does not exist..JoelatlVersion: 2.20.0
Horrible experienceAs an app developer I would recommend never using this application. Even with someone on site the experience is terrible..MakeOneVersion: 2.18.0
BrokenScanned my plate when I came in and did not log (Yes, I’ve preloaded on the app) still had to use card ion exit.Mpoulin007Version: 2.19.0
UselessApp doesn’t allow you to import plates. Without that function the app is relatively useless..Drabbit1Version: 2.19.0
Doesn’t work0 for 2 trying to use app to pre-pay parking.PfustyVersion: 2.18.0
Payment Randomly BrokeCan no longer pay via the app.
Terrible airport, terrible app. Do better ATL.GcoddVersion: 2.20.3
Don’t waste your timeSee title.The Fence ManVersion: 2.20.3
Maybe the worst app of all time.WTH. horrible. Just use a CC..LCohanVersion: 2.20.0
Bad appTerrible, waste of time. Remove app..CnnnnnVersion: 2.20.3
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