Transit • Subway & Bus Times Customer Service

Transit • Subway & Bus Times Positive Reviews

I LOVE this app but just a suggestionI really LOVE this app I use it ALL OVER the United States when I've traveled in/to Las Vegas, NV to Florida to NYC, I've recommend it to many of my friends throughout the States even in Hawaii. I think it would be neat to "ADD" to the app a route of our own from "Loc-A to Loc-B" besides what's offered, to see at times which way may be more economical in timeframe. I know many many routes of traveling from using the (San Francisco Municipal Transportation Agency) SFMTA - The Bay Area/Golden Gate, (Regional Transportation Authority) RTC/Duce - Sin City, (Regional Transit Authority of Tennessee) RTA - Music City, and (Metropolitan Transportation Authority) MTA - The Big Apple, etc. You get the point. The way I go at times is much faster even if I have to transfer alot it doesn't bother me, but it never pops up. I have to calculate backwards & forwards, guesstimate and hope I get it right. In addition, sometimes just sometimes we should also be able to add delays or if the bus is ahead of schedule. Ex: If something happened on the road that's delaying the buses but really has nothing to do with mechanical issues or if a bus is running behind or ahead of schedule so that perhaps other people who are using the app may find alternate routes to their location(s) instead of looking like a slow loris perplexed waiting for a bus that may have or may not have pass by..Chriscrystal84Version: 5.10.1

My GO-to transit app in Miami-Dade.I been a fan since the days of its origins when the app was a necessity to track live down the busses. And although it was lucky matter to see a bus on live tracking since very few will be using it on the Go feature, the interface was more user friendly and the app didn’t freeze as much as the official one from the county. I never reviewed an app before and much less type this much but credit is well due on this one. Thank you to the entire team behind this app because the work you guys have put into it shows very well and make it worth a payable subscription. The new ticketing feature makes the cherry at top. I struggled with digital passes thru the official county app and all because I forgot to unlock my card one time for the charge and now it seems like my card is banned from direct onboard usage or even on the app to buy passes or credits. So transit now saves my life by not only allowing one way passes purchase that can be used later on another time but also digitalizing passes and takes any card on my apple wallet. Paying the subscription really makes it better app than the official one by interface and ease to get the info needed and to the destination! Congratulations guys for your great work, it is highly appreciated and valued..Eezy.Breezy305Version: 5.15.12

Pay Close AttentionThis app is essential for my travel to and from college. I've noticed however that the time it tells you to leave is way too late every time, and I end up missing the bus by a minute or two. Even leaving earlier than the recommended departure, I will miss the bus. Not only that, but it has no way of alerting you when you've taken the wrong bus. It says "Unplanned Detour" which is really inconvenient for someone new to public transport who doesn't know the stops for other buses. You'll believe you're on the right bus and there IS a detour, maybe because the stops are correct up until a certain point when really the app just can't track you because you're obviously not on the route of the bus you were supposed to take. Please find a way to fix this. I don't know if you could make some sort of route recognition that would know if you've taken an actual detour or if you're simply on the wrong bus. On top of that, it gave me an estimated arrival at my destination, changed to a half hour later. All when the bus was the WRONG bus. Why on earth would there be an estimated arrival for that, if the bus is never getting there in the first place?.AmazingbosscoffeeVersion: 5.0.4

DETOUR INFORMATIONOverall the app is great but theres no specific place to get information on detours. It notifies me when its happening but if i need to go back and check? sometimes its not there… maybe add a detour section to see all your routes detours if there is any. Also there was no information regarding the event in my city that would let me know in advance that the ONLY bus to my job would just not going to show up during these days… It wasn’t even appearing on the app and googles schedule page would come up blank. I had to download the Moovit app where they, right at the beginning, gave me a VERY obvious information icon on my bus route that told me everything. I wouldn’t consistently use the Moovit app but having to rely on a whole different app for actual information is silly. My bus wasn’t running and instead of making it obvious to riders and presenting it on the app as an important notification its just hid the bus all together. This resulted in me spending $60 on uber when i could have just gotten a ride with a friend/coworker. But I didn’t see that the bus was just GONE. Not even appearing on the app anymore. Detour information should be a very loud icon or one of the first things you see when you open the app and that information should be accessible ANYTIME you want to go back and check it. DONT HIDE THE BUS I WANNA TAKE GIVE INFORMATION THAT ITS NOT ACTIVE INSTEAD. PLEASE FIX THIS.BambiettaBasterbineVersion: 5.14.4

Houston areaI mainly take the metro to get to and from the University of Houston. Downloaded this app around a year ago or two, its pretty great at showing me the nearest line to where I’m trying to leave from. It’s also pretty great letting you know if you’ll have to take a second bus and showing the walking distance to actually get to your destination. It even shows you the estimated time it would take if you took an Uber or Lyft. As a student I wanna make sure to arrive to my classes on time, so it’s great being able to see my options. Honestly much better than just looking at google maps imo. I’m not giving it a full 5 starts just because sometimes the bus will arrive either earlier or later then the time it gives you but that’s understandable it’s not always going to be 100% accurate. I get that same issue even when I use the cities official metro text service, where it sends the time schedule for the bus, like I said not going to ever be 100% because there’s a lot of other factors one needs to take into account like traffic etc. overall I would recommend this app to anyone not familiar with their local metro service like if your knew to the city or just taking the metro for the first time, it comes in handy if you want to make sure you’re getting on the right bus..Abso12345!Version: 5.2.5

Great AppThis app has helped me so much this summer to navigate the city. I think it’s clever that it uses other riders to help locate the buses in real time. The issues I have riding the buses are mainly with the Nashville bus system than with this app. One thing I wish were better is if the app gave extra warning or let you know the bus stop is on the opposite side of the road. I’ve found myself with not enough time to cross the street, watching the bus I wanted zoom by. I also have issues planning a route on occasion. I have to refresh multiple times to see all possible routes because the app only shows 3 at a time. It’s also not always possible to see when the next buses are coming once you’re at the navigation page, in case I like the route, but want to take the next pass. It is also not possible to edit a route once you start, which would be great if I wanted to get off at a different stop. Lastly, it takes way too long for the app to figure out the bus I’m waiting for is never going to show up. It just keeps updating the arrival time for the bus, making me believe the bus will be there, while I should be looking for a different way home. Other than that, it’s a great app, works better than google maps, and has saved me multiple times!.RequiredNickname888Version: 5.4.2

Unintuitive RedesignI like the crowd-sourcing feature and being able to watch the bus approaching in real time, but the redesign makes for a super frustrating app. It takes too many taps and swipes to navigate that aren’t all obvious. For instance, checking the complete schedule of a Line while currently in a GO session. It’s not very obvious that you have to swipe down the GO session to get to the schedule list of nearby lines. And I liked how previously, on the same line, you could see the ETA of the next bus as well as what time that would be. Now you HAVE TO look at the full schedule to then get only the bus arrival times and not ETA. It’s a broken experience and quite annoying at that. My other issue with the new full schedule list is that the earlier bus times were removed. I actually found it useful to see which arrivals have already passed. At least seeing one or two past arrivals would be helpful. Please incorporate these features back into the app so I could give the star rating this app really deserves. I use it every day and hate to have less than an awesome experience..MsQueennVersion: 5.0.3

This app will strand you, unless you payThis app is only for the well off transit users. The most reliant users, the poor and homeless are at the mercy of a capricious AI that doles out stale and low efficacy rider information. It is much more than pinned routes. This leads to poor decisions from inappropriate and stale information presented by the app. Such as not showing relevant bus availability options at the stop the rider is at or making a transfer. Meaning the information that is shown is hard to assure as accurate and there’s not enough to make an informed decision. The charity options that Transit graciously provides is behind access barriers. Individuals living under severe financial constraints don’t have the means to satisfy or uncover the obfuscated charity. So Transit satisfies its needs by providing ill fitting rider information and showing the needed bus information just on the other side of a paywall. Probably expecting the poor to surrender what little money they have to a subscription. There is no transparency to alternatives, except call this avarice out in a review. This not designed to help the needy, it is designed to satisfy the business. Feedback on these policies have been sent through support and previous deleted reviews.At least it's freeVersion: 5.15.3

About y’all’s busesSometimes the last bus will come early an sometimes the last bus will go another route so they don’t have to pick up anyone so they can hurry and get their route over with I’ve seen it happen a couple of times or they will put bus not in service and that’s so so not right at all there is a lot of people that get off of work 1am to 2am an after a long day of work gotta sleep outside at the bus stop because some driver’s doesn’t wanna do their job right..... y’all say metro is friendly and that is such a lie y’all have drivers that has attitude problems an if they don’t like you for whatever reason they really will pass you up they don’t know if that person is going to work to a dr appointment an they make people late because they bring their personal issues to work with them or hold the pass against people we are all adults why can’t they act like they are an adult instead of a child my 13 year old act way better than some of your drivers an has better respect and manners than some of your drivers....!!!!!!.BR3 BR3 F*****Version: 5.10.1

Amazing app, I literally use it everydayThis app has been through my ups and downs; from moments to when I needed to view if it was worth running to catch the bus when i’m running late to moments where i have enough time sit down and plan a trip and see what transfer bus im going to take. Transit is the best thing ever invented and it’s very user friendly. I decided to pay for their annual membership because I wanted to help support a free app in which i use constantly and doesn’t fail me. I love the feature where we can see the buses real time movements if another Transit user presses ‘Go’. I also like how I can see what time i’m going to get to my destination while i’m riding the bus. My county also has two types of bus companies (one for the county and one for the metropolitan area) and this app has both companies all in one app. If i didn’t have Transit I would’ve had to use tow different websites which can sometimes not work properly. Thank you Transit team and thank you for the funny commentary under the “What’s new?” section on the app store.Ash-01Version: 5.10.7

Great app nationwide, and fun release notes (seriously)Living in a big city, I have lots of transit app options but no matter how many I try, I keep coming back here. It just works and keeps just working (“just keeps working”?). Occasionally I’ll try another but only a few stay on the first page of my phone. This, as you probably guessed by the 5-stars, is one of them. Even better, it’s clear the developers really enjoy their jobs, which makes me even happier to support them. If you want proof, read their release notes. No, seriously. I know no one reads those, because they’re usually boring and uninformative “bug fixes and minor improvements” again???), but these are useful and surprisingly entertaining. The best thing about happy engineers is knowing it’s likely the app will stick around and keep getting better. Kudos all around. Except for the “All Star” ear worm from the most recent release notes, which is *still* stuck in my head. I’m just glad it wasn’t Rick Ashley. Oh no, now I have TWO ear worms!.NYC JasonVersion: 5.12.7

New Royale systemSo I see there is a new system for the app upcoming. I have been using the app since I was a freshman in high school and am currently a junior, this App has been pretty accurate as new schedules are established but the new system will unfortunately make it difficult for students like myself to navigate using the app, seeing limited busses and may make it almost as inconvenient as using the papers distributed on the metros for their schedules. I do understand that this may become costly for the developers over time to run the app and I am fine with ads such as little bars on the top of the screen that roll but aren’t obnoxiously in the way but enough to gather funds from users that don’t have sufficient funds (teenagers/poor adults) to receive reliable; accurate times of the busses and keep the ability to see future busses later that day or other days. But I would like to thank the developers of having an app I was able to use for a few years now and it has been great for navigation thus very useful when you are trying to get around without a vehicle in the city..MiniDeathclawVersion: 5.10.1

Used to be more accurate5/5/18 update: First, thanks to the developer for responding to my original review. I’m not sure what good screen shots would do, but here’s a specific example from last week Monday, morning: I got to the bus stop and checked your app for the arrival of the next bus. It said 19 minutes and that the last bus had gone through four minutes earlier. Instead if waiting such a long time, I opted to jump in a shared bike that happened to be parked nearby. No sooner than I’d pedaled all of a mile (about five minutes later) and, whoosh, the bus goes flying by. All of relevant buses appearing in the schedule were displaying with the GPS tracking indicator, but none of the times was accurate. Maybe you could query Valley Transit about their useless signalling. ______________ I have relied upon this app in the Phoenix metro area for going on two years and consider it an essential part of my commute and even incidental use of public transit. However, it seems that recently it’s less accurate, even for buses that are supposedly being tracked with GPS. I’ll keep using it, because I really like its user interface and features, but I’m hoping, a lot, that the accuracy of arrival times improves—soon..RobiedoVersion: 4.4.4

Getting better(Down below is a review from several months ago and the developers reached out to me pretty quickly about the glitch which I appreciate.) I do have a new piece of feedback. Today a bus was was running 2-3 minutes ahead of the app & its scheduled time, and I watched it pass me as I turned the corner to the bus station. The app was still showing it a few blocks away from reaching the station instead of where it really was, already a block and a half passed it - but that’s not the reason I’m writing this, GPS glitches happen. When I’m on the bus I can rate whether it’s running ahead or behind of schedule, and having watched it go by early I wanted to warn other people further down the line, but I couldn’t. There wasn’t any way to mark it as “running early!!” once I’d missed it. I think that’d be a great feature to add to improve the crowd sourcing. This app had been glitchy for a while - killing phone battery, missing buses and only announcing that they were on their way when they arrived, but today it straight up stopped working, repeatedly giving a “no transit options found” error in the middle of the day.ARBarbABRVersion: 5.15.14

I appreciate great developers 😊As a 10 year iOS developer myself, I really appreciate good user interfaces and experiences while using an app. Transit app has not only been super helpful in getting me where I need to go in a timely fashion, but it’s a fun social way to travel with features like the “leaderboard”. To be able to see how many other riders and commuters you’ve helped along the way is pretty awesome. Keep up the great work. I’d like to see better features regarding how accurate the app is “real time” bus updates as sometimes I’m not even aboard a bus and the app may tell me “it looks like you missed the bus” when in fact the bus is simply late, so there should be some options to not start a trip until a rider either hit “start trip” perhaps making this an option as with my commute I take 4 different buses, so while the app will show me the exact route sometimes it’s off in regards to whether or not I am actually aboard a bus. Overall wonderful app and I look forward to its improvements!.Well KunnectedVersion: 5.12.9

Best App and Best Transit AppI have used this app for years, in multiple cities and it always gets me where I need to go. Started using it when my kids were going to be using public transit to get to middle school (the oldest will graduate high school this year). I would ride with them then use public transit to get to work. Transit let us know when we HAD to leave house and if I could squeeze more out of the snooze button. We have visited several different cities on vacation over the years and always check Transit to navigate for sightseeing so I don’t have to drive in an unfamiliar area. Their coverage is great and it is rare that we haven’t used the app (so far only towns that don’t actually have public transit). But the BEST thing about the app is the updates and the update notes. I would keep the app just to be able to read the witty update notes even if we didn’t use public transit. Truly a five star app backed by passionate dev team and organization. Thank you, thank you, THANK YOU!.DerikbruVersion: 5.15.1

Widget issues. Please read.Update to my original review. If you have already updated to the new version of the transit app and suffer from the issues I mentioned below remove the modern widget from your screen, and reboot and the old widget should reappear. At least in my case it took a couple of reboots but once it reappeared it has stayed. Hopefully this will get resolved in the next version. My original review is below explaining the situation. As of version 5.9.0 they have taken away the classic widget that provided the nearby departures for your location without opening the app. The modern widget they replaced it with not only fails to provide this information but it is also set up with a color scheme that is not accessible for people with visual impairments as well as the elderly who may be dealing with contrast issues between colors. Why they believe that light green text on a medium green background is a good idea I do not know. Lastly for users of the voiceover screen reader the buttons inside of the widget for the most part are not labeled. If the issues I mentioned above affect you I strongly recommend not upgrading..Benjamin from CAVersion: 5.9.0

Love it when riding the bussesThis app is great! Not only does it help me get a better ETA when I’m going somewhere but it makes sure I get there at the time I want to be there. Personally enjoy seeing the map show where my bus currently is and the notifications to remind you when to get off is very helpful. Prefer to give 4.5 stars because I do have some feedback for improvements if the team sees my review. I just recently bought a Apple Watch and I know it has compatibility with the app but I was somewhat disappointed. I was expecting a smaller menu on the app so you may pick from a list of favorites and have the app give you the ASAP option for when you go. So when I’m on the bus or waiting instead of looking at my phone to see when my bus is arriving by the minutes or when to get off I could look at the watch and see oh it’s going to be here in 4min I should look out for it. And I should be off in 2 stops... I think just a minimalist menu be nice not just nearby line options. If it had this I would give 20stars!.PoofyKittyVersion: 5.6.8

The app is smart. Then it’s stupid. Then it’s smart…Great app. When it shows what you’re looking for. There are times, like every day, when the route it shows, is going in the opposite direction that I’m going in. So I move the purple pointer around on both sides of the street. It still doesn’t show the route for the direction I’m going. I keep moving it around, further away from the street I’m by. Eventually it shows what I’m looking for. Other times, it shows the current route, but not the exact location (which I don’t normally need). This is fine, but why sometimes and not other times? Is it the bus operator’s fault? The transit agency? And then if you do want to report a problem, they want all of the details. Ok, but the same problems keep occurring. Do the people who designed the apps (all of them) ever actually use them? I am firmly convinced that the people who design the systems used by regular people, never use the systems themselves, nor do they consult the end users..Steelersteve13Version: 5.13.1

Best app for bus ridersThis is my preferred app for catching the bus. I love that you can get real time updates on when and where the buses are. When I’m at the bus stop, people are amazed when I can tell them exactly where the bus is when it runs late. I always tell them to download Transit. My one gripe is I hate that the app switches me to the next bus time when I’m awaiting a late bus, or are looking for the bus times too close to when one is expected to arrive. It often shows me the next hours bus route, which in my city is different than the current route. This gives Transit riders bad info because it might be a few minutes before I realize I’m offering real time info regarding this hours route for the next hour’s route. To fix this, I have to quickly type in a future stop on my route and hope the app kicks in and realizes what route I am currently on. Other than this funky bit, I recommend the app. I used to be a Royale subscriber and let my subscription end without renewing due to this bug. If it were fixed, I’d gladly resubscribe..CosmixstardustVersion: 5.12.8

A little annoyedI can only give a 3 star rating because I’m currently annoyed with the new layout on this app. I don’t need a sophisticated app to see where I’m going and how long it will take or I will need to wait. Before the new layout I could add a saved location where I normally pick up transit (I can still do that), but before I could click on that location and see ALL of the times the bus would come to that location. I would then time my trolley ride to coincide with the time I needed to be at that stop for the bus with minimal wait time. NOW with the new SOPHISTICATED app I CANNOT do this which leaves me with my current ANNOYANCE AND FRUSTRATION. I shouldn’t have to take so much time trying to figure this out when I’m already in a rush and now I have no idea when the will come at my saved location in 2 hours when I arrive there. Thanks a lot transit app! What’s the point of saving the location when I can only see the current time the bus will get there and not ALL of the future times?? Please fix this issue..Ifsogirl643Version: 5.0.2

Great app to use for travel ( concerned about this tho)Ya’lls app is pretty great! I have used it ever since I upgraded my phone 4 months ago 💯😎 Really helpful with bus trips, train trips and travel in general! 💯 This app is almost perfect 🤩👌🏾My concern is when I opened the app today and saw a notification saying ( I will have access to to nervy lines and times until September 13th) PLEASE DON’t TELL ME YA’LL ARE PULLING THE “MONEY CARD” ON US USERS FROMS YEARS AGO TO NOW!! Please don’t make the mistake of making people pay money just to see lines and times, that’s stupid, that should be free for everyone, otherwise your app would be useless to download, I beg ya’ll to think on this, your app is good the way it is, and a lot of people rely on it for travel, including me who is a college student who commutes 💯 Please don’t be “greedy” like other apps and take away the reason why people down load this app in the first place 😭💯 Tour app is great, if you haven’t done that change to this app by then and beyond I would gladly give a full five star rating 💯😎 PROMISE 💯💯 Thank you for reading 💯.RachelRiannaTVersion: 5.10.0

Super helpful with public transitI’ve been looking for an app to help me track public transit times (specifically, NYC subway and bus times). I’ve been using mapping apps to do this for a long time but they don’t always have accurate arrival times. Transit is specifically designed around public transit and shows you local stops on subway, train, and bus lines. The best feature is the ability to have it track your bus or train in real-time so other people can see it’s actual position. Really a game-changing feature when you consider how often the official arrival times are off or just difficult to find. My only complaint is that if you get on a bus that doesn’t show up on the MTA’s app (for technical reasons) then your bus won’t shop up in the Transit app, even when you turn on real-time tracking. Hopefully they fix this issue soon. Very satisfied with these app as it really does the best job of helping you track bus, subway, and train times..CaseypenkVersion: 5.9.12

Super helpful, some additional features would be niceThis app is pretty useful, I appreciate the voice notifications telling you when to get on/off a train & it’s the most accurate I’ve found for transit departures. That being said, a few things would be helpful if improved: - Inability to see different line departure times from the GO screen. I want to be able to click on a line directly from the GO screen and see when the next train is (if I miss it) or all the stops. - Missing lines. I’m in the greater Boston area and Google maps has information on smaller shuttle routes that run infrequently but regularly that I often take. This app only has MBTA data so it doesn’t have any of that info & I find I still have to use gmaps. - More multimodal options. This one is pretty niche so I don’t expect much, but bikeshare is often much faster than buses where I am, and I wish I had more options that replaced the bus section of a bus-subway transfer with bikeshare instead of having to use 2 separate gmaps trips..WenxieVersion: 5.12.4

Does it jobs wellI am in love with Transit. Does it have its bugs? Yes. They make it super easy to report though, just click email through the app and explain the situation. All my local transit agencies (even the ones who don’t provide live updates for location) are in the app and the schedules are accurate. I think it’s important to note that if the schedules are wrong, it’s usually on the transit agencies for not sending updated information to apps like Transit. I always am emailing my local transit agencies in an attempt to have them share their vehicles locations with Transit. Every app can be improved, no exceptions here, I wish walking directions were improved, I tend to use Apple Maps for walking directions then switching to Transit and I wish I could do it all from one app. Overall, a very solid app, has everything that I expect and the Transit team are always super responsive and helpful when I have reported bugs..Nicky5862Version: 5.15.15

Since I can’t find your email...This is my go-to Transit app. However, in a recent update, the app started automatically changing to the next route time if it appears that I’m going to miss a bus - and it doesn’t allow me to return to the prior route schedule. One of the stops I use most often has the wrong lat/lon values. As a result, the app thinks I should be a block away from where the stop actually is. At the time the bus is supposed to be there, the app switches to the next route time, thinking I’m going to miss the bus. Then, I can’t see my transfer point any longer, till the app figures out that I’m on the right bus after all. This is very frustrating!!! The app should ASK me if I want to switch to the next route time or stay on the current route time!!! (Since this app is supposedly crowd-sourced, optimally it should notice that I’m catching the bus a block away, or let me note the correct location - but, no, it doesn’t offer that option!) So PLEASE put back the ability to KEEP the original route result even if it appears I’ve missed the bus!!!.LisfolksVersion: 5.1.2

Great App but Why start charging $$$Only logical explanation is some company bought out u guys thinking they can turn this app into a profit not considering A)People have using this app for free for years NO ONES GONNA PAY U. B)Most people that use public transport generally are of the lower to middle class mainly the poor so almost NO ONE IS GOING TO PAY for this app along with bus fare ($25 is a-lot of money just for a bus schedule most TAP Cards for Metro out here in LA average about $70 a month depending on where you live). And C) There’s a message in the app where y’all explain how you’re now charging a fee so that you don’t harass your users with ‘unnecessary ads’ BUT if you’d actually thought about -money aside-I’m pretty sure EVERYONE -users including myself-WOULD PREFER ADS that way y’all get your $$$ and people like me continue to use the app without being cheated. Win/Win The ‘genius’ /🤡behind this idea is not a logical thinker😅imo more a numbers type of guy.10thDoc.WhoVersion: 5.14.4

Always useful, reliable, and fantastic customer service!!I have been using the Transit app for quite a few years. I live in Brooklyn, NY and have always used it to travel all over the 5 boroughs. I prefer Transit over the MTA website and other apps, as I have always found it to be the most helpful, as it always provided me with the most efficient route to where I needed to go, and it was more accurate than any other website or app when it came to bus times, subway times, etc. I also recently needed to contact their customer service to ask for help with something. Not only did they get back to me super quickly, they went above and beyond to provide me with what I needed (and then some!) without hesitation, and were very polite and professional. I also appreciate their honesty and transparency around their new upgrade and having to charge for it. I also feel that their prices are reasonable and affordable. They are also very understanding and honor their word and offers!.Mikki TroublesVersion: 5.10.11

Decent App but too many inconsistencies to justify a subscriptionI definitely like the layout of the app. it’s far better than the official Metro Atlanta Rapid Transit app. However, many times the Transit app shows “tracked” GPS arrival times, but then the GPS icon disappears and the bus never shows up. Transit app developers say that it’s out of their reach because they get the GPS tracking from the agency, but when i go to the official agency app, i don’t see the bus even on their own GPS tracker map. Also, there are many times i see GPS tracked buses on the agency app but not the transit app and vice versa. Overall, I have to go to three different apps to get a somewhat accurate time table. I toggle through the transit app and the official agency app to see if the times are consistent, then because of the national driver shortage, i go to the agency twitter page to see if my route has been cancelled for the time slot, because the transit app won’t alert you of any bus cancellations. Because of all this, i can’t justify paying for this app. I would pay if the app was more accurate..WilliebuyoffVersion: 5.10.8

Definitely a one stop shopI’m from the DC metro area but I go to college in NYC and I use the same app in both places, it works accurately in either city. If you’re serious about shaving minutes off your commute then I don’t really know what your needs are, but as someone who just wants a 2-5 minute buffer when I’m checking when my bus comes, this app is incredibly accurate and fits my needs perfectly. Currently using it in DC and the app even shows me real-time where I am on my own bus, including upcoming stops. I was wary about this feature because I use a line that has a lot of minor stops that are really closely spaced, so I thought that by the time the stop showed up on the Transit screen my bus would have already missed it, but it was accurate down to me seeing us pass the stop as the app said we were going by it. I love this app and unless some update makes it ridiculously hard to plan travel on it or something, I plan on using it for a very long time!.EelaynemVersion: 5.0.2

Overall works wellUpdate (11/23): they fixed the bug where the app can’t detect when you’re already on the bus in Go mode, so I’m a happy camper now (upgraded to 5 stars). Original review (10/23) My only gripe is the Transit app doesn’t give you the ability to use the “Go” feature if you’re nearby the stop and the bus will arrive in 5 mins, or worse, you’re actually on the bus; instead it shows you the next departure 15 min in the future. That makes the app virtually useless if you’re already on your desired bus as there’s seemingly no way for the app to recognize you’re on it (you think it’d be obvious to the app if you’re eg traveling on the subway underground and your iPhones location is moving along with the current train, but the app still feels the need to give you walking directions to the stop you just left… How exactly would that work, with people walking in the dark tunnels? 🤣)..Feefer2Version: 5.15.6

I’ve loved and relied on this app for years butThe accuracy has started to come and go in the past year or maybe six months. I find myself rushing to catch a train pulling into the station in 2 min, only to arrive and find there’s no train for 8 min. And people are still standing on the platform, so the app was tracking a phantom train. This is even after multiple refreshes, and the app is showing me it’s tracking real time riders, so it’s apparently as accurate as can be. This happened a while ago, and it went on for long enough that I downloaded other apps to compensate when I couldn’t rely on this one. Then it stopped. And then started again, and then stopped. And I’m starting to have that issue again. So I don’t know what’s happening. But when that’s not happening, the app has the best layout and the most useful UI logic you could hope for in an app like this. I’ve tried every other one I could find and none are like this one. But goddammit if it doesn’t have me chasing phantom trains across the city sometimes..J Wade A-wadeVersion: 5.14.4

Saves my ***I work early morning hours in NYC. Before covid, I could walk outside my place, stick my arm out, and 10 taxis would appear out of nowhere. Since covid the yellow taxi situation, especially in the early early am is abysmal. Not a cab in sight. So… I take the subway. This app is able to tell me with accuracy, when the train is coming- it’s able to show me moving trains on its map section-it will give me specific and accurate directions to an address- and it tells me when there’s a change in service. Now I sit in my apartment and pick the train I’m going to take by looking at the app. I know how long it takes to walk to the station, so I time it perfectly. No more guess work. This works for buses as well. Even has citi bike. I loved this free app so much, I donated the full yearly subscription price. Turns out it’s even better with the subscription. If you’re a user of public transportation, this app rocks..Mook105Version: 5.11.5

Takes the anxiety away fro my morning commute!My commute relies on a under-serviced route and if I miss my bus, I will have to wait an hour for the next one. Needless to say that puts a a lot of pressure on me to make sure I’m on time. Having this app is so helpful because it reassures me that I have not missed the bus if it is not running on time! I would love to give it a fifth star but sometimes I find that it can give me lofty directions when I try to go somewhere I have not been before. What I mean by that is I always double check google when planning my trip and sometimes the transit app misses some well times trips google finds. Also, I live in Boston and we have this subway line that branches out into four different outbound locations; instead of separating the stops of these routes out from one another they’re combined into one list where the terminating stop on one branch is succeeded by the beginning stop of another branch. It’s just ultimately confusing especially if you’re new to the city..ZichaelMulchVersion: 5.5.4

Truly one of the BEST apps out thereNow as a tech savvy enthusiast, I always aim to test out dozens of apps just to know what works and what just simply doesn’t work. For a while, transit slowly but surely growing and over the past 4-5 years, as a New Yorker, I can confidently and how heartedly say that this app is truly one of the best apps out there! -Subway countdown clocks? Pffft, who needs them? TRANSIT has been RIGHT for the arrival of trains for the past 2-3 years now (mark my words, and I’m very avid on time frames). -When there’s incidents affecting your line, guarantee you won’t hear it on the news, but you’ll definitely get an alert with Transit, whether you’re in the app or not. -If you’re not sure how to find a certain subway stop, TRANSIT slays at showing you markers where you are exactly located and when to leave in order to catch that train you just aren’t quite sure is still running or not (even if it’s every 20 min on the weekends late at night) 2 things: I would LOVE to see an integration for Juno, VIA, and ARRO/ CURB apps as well, it would truly make this app even more unique and stellar. Also, there’s an amazing app called iTransNYC and I would LOVE if Transit integrated their app and notification styles with them. Before Transit, iTransNYC was my go to app. Would be really great if a great app got picked up by an even greater app. Transit is already slaying other NYC subway applications. Why look any further? :-).Marcopolo581Version: 4.4.4

Gives weird directionsStanding at a station or sitting in a train car, input your destination, it will frequently tell you weird things like to get off the train catch a bus, go around the block and get on the next train. I understand that it doesn’t think you’re going to make the current train, but why tell you to get on a bus? Why not tell you to stand and wait for the next train? Hopefully riders use common sense and don’t do the weird things it suggests. Also, sure wish it integrated our on-demand bus service like it tries to do with Lyft. Instead it tells you to wait and take another bus line way out of the way and then get off and walk over the Interstate. If you’re not familiar with the area, you could actually do that when the best route is clearly to hail an on-demand bus to take you to your door. [update: still tells you to do weird things. It currently tells me to take the train to the station, get off the train and wait 8 min for a Lyft (it loves Lyft). Take Lyft 0 ft to the station. 🤷‍♂️].CarloInTXVersion: 5.9.10

Nickel-and-dime CapitalismThis is probably one of the best and most versatile public transit apps out there, sadly, at least in the US, most people dependent upon public transit are on the lower end of the socioeconomic scale and while the fee assessed by the app to not be worthlessly crippled should be reasonable, it’s nigh absurd that the poor are once again being nickel-and-dimed for the crime of poverty, and to use an effective resource for traversing *public* transit, especially in dense and often confusing urban environments. I already understand the counter argument: where value exists, it’s “reasonable” under capitalism for it to be extracted, and the app assuredly provides value, but I remember when it was free and it does feel against the spirit of public transit to have to pay for resource to optimize utilization. Should public transit apps for the systems themselves be better in the US? Yes. But it’s beyond hope as we privatize everything, sadly..BlackboardBoldCVersion: 5.12.7

Not bad but could be better in some waysUsually this app is accurate but lately I’ve been noticing some inaccuracy. Sometimes it tells me that a bus is coming in 1 minute but I end up waiting for 10 minutes. Sometimes it says 0 minutes but then the wrong bus comes. I like this app for the most part but I also have a few feature suggestions. I really wish this app had an easy option that guides me to the bus stop or train station that I’m looking for. I’m not very good with directions, and I often have some trouble finding bus stops and train stations that I’m looking for. Sometimes I find myself walking in circles just to find the bus stop or train station that I need. I wish there was an app that uses GPS that can guide me to easily find specific bus stops and train stations in the direction that I want to go. I really want to travel more and I’d feel more confident about it if I can minimize the chances of getting lost..Opalescent_skyVersion: 5.9.14

5 starsThanks to this app, I won’t seem like a tourist in my own city :’).Derp123455Version: 4.4

Creative UpdatesLove the bug fix messages. I don’t usually read update messages but with you guys it’s worth it. You’re great! Keep doing whatever you’re doing..ZukoZukoFireLordVersion: 4.4.1

Magnificence!I freaking love this app it’s really useful. However, the thing I love the most is when I go to update it and read the update notes and start reading them. just giggling myself. Whoever writes those needs an award. Woot woot!.DaniBopper0.0Version: 5.4.16

Love the appSuper great app and much better alternative than texting the bus. However, the best part is the updates. You MUST read what they write in the update description..Eggs__benedictVersion: 5.6.5

AmazingI love this app makes everything easier no more stress of planning out your trip, Nanaimo BC.Porkins19Version: 4.4

Was good but….2 stars because the full schedules used to be free, now you have to pay monthly or yearly to get a full bus schedule…shameful.CamstatisVersion: 5.12.3

DisappointedThis used to be a great app - even more helpful than google in terms of public transport. Recently updated my phone and was disappointed to see that you have to pay a subscription now in order to see certain transit lines. Information regarding *public* transportation should be free for all. Even if this app had ads instead I wouldn’t mind. But a subscription? Guess I’ll use google maps instead now..Chicken__wingVersion: 5.15.3

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.15.12

Transit • Subway & Bus Times Negative Reviews

Apathy by 1000 cutsI used to like this app better, and still want to like it, but it’s slowly wearing me out. I know that it is a 3rd party app and is only reliant on the information it obtains from local transportation agencies, yet if that information isn’t reliable, then this app isn’t reliable. I’ve read some of their responses to other reviews and I think it’s a cop-out for them to just say “sorry, we’re a third party app.” I’m sure its frustrating to rely on unreliable information from agencies like the notoriously inept mta (which will say on the marquee that a train is coming in three minutes for over five minutes or longer), and I hope their sources of information get better. In the meantime, be aware that this app isn’t that reliable, especially with bus schedules. The times listed are frequently wrong, it will say buses are coming that never show up, and the most annoying to me is that they will show a bus icon “in real time” on the map, on its way to your stop, then suddenly, it will disappear. What happens to these phantom buses? I still leave super early to give myself time for bus and train delays because I know I can’t rely on any posted info. The dream, though, is still that, one day, one of these apps will be good enough that I can save myself some time while still making it to school and work on time. Unfortunately, they’re still not there and whether or not it’s the apps fault or the mta’s fault, whats the difference?.Baaboop!Version: 5.5.3

Which Direction RTA?The Transit app does not tell you whether to catch the bus going N, S, E or West. So, 4 buses passed me by while I thought I should be taking a bus to a location Southwest of me and walked 3/4 of a mile to the intersections of the main streets that would get me there. The app showed the bus route numbers but not the direction or something like “stand at the NE facing bus stop. Another passenger tried help me understand where the app was telling me to walk to (looked like another mile away) then we asked the bus driver who stopped to pick her up. He told me that I had to ride back downtown and transfer to another bus that would take me in the direction I was going. So, I got on his bus to be taken to the hib. Having to go 24 minutes back to the hub then be taken back another 54 minutes (at least the app tells you the time it will take) is ridiculous when my destination is only 3.8 miles away. And, the app could at least give you explanations ABOUT bus routes so that you know a route no longer exists or “all routes depart from the hub, take the bus headed South” as an explanation underneath the number of the bus the route tells you to take. Until those kind of useful information, rather than just walk icons and bus route number are displayed on Transit, it will never get above a 1 rating for me: people helped me, the app did not..Nerves on FireVersion: 5.14.4

Too much junk. Too slow to loadThere is way too much going on in this app. I was using an app called Swiftly to get San Francisco BART times for my commute and the Transit app company must have bought them out because Swiftly no longer works and gives a link to this app. Okay, so I gave it a shot. Firstly, the app opens onto a map view with a bunch of bus/train and other transit stops dotted all over it and there’s no way to navigate to a particular station until the data loads. This is really frustrating for me because sometimes I like to check the train times when I’m already at the station in case the first train that comes is crowded, I can decide if it’s worth waiting for the next train or squeeze in with the crowd. The station I use is underground with poor reception and no GPS so I can’t actually use the app to quickly check train times because the map data has to load to be able to navigate in the app! I used Swiftly because I need an app to quickly look at train times for a particular station. This Transit app is bloated and slow and it was too difficult to set it up in a way that quickly gave me the information I wanted. I’m very sad that they bought out and took away a competing app that was better. I use EasyBART now and I pray these guys don’t buy them out next.WhiskeyTangVersion: 5.2.4

Completely unreliable [One star ⭐️••••]The live tracking almost never works in my city. While that may be more of an issue with the transit service I use (I don’t know what they’re expected to provide to make the app work, so not sure), it’s still beyond frustrating and makes the app utterly unusable for trip planning. Our buses are also late more often than not, at least during the hours I use it, so when the tracking isn’t working (which again, is most days) and the bus is late (which is most days), then the app is straight up giving you misinformation. (It will start to say you have to catch the next bus, when there’s actually still a bus coming any moment.) I used the app a lot when I first started riding the bus in this area, but I use it almost never now (just to see if I’m lucky and the tracking happens to be working that morning). I can never use it for trip planning, it’s completely unreliable. Also, sometimes when the tracking is working, you STILL can’t rely on it being accurate. On countless occasions, the bus I’ve been waiting for will cross paths with the other bus on the same “loop”, and it’s like the tracking completely breaks and suddenly the app says both buses are moving in the same direction..KelsyismeVersion: 5.14.11

Non existing busses late busses. Liar appHorrible. The VERY ONLY REASON I use this app is because it’s the most seemless one. I’ve received marks at my job for being late and trusting this app have missed other rides because of this app. If you want to get anything done this app works MAYBE 30% of the day the rest of the day it will literally say bus arriving. Then just skip the bus and go to the next bus which is 30 minutes away. It’s so bad it’s almost a scam. It’s almost as if this app wants you to have a messed up day. Came to write a bad review but see I already have one in the previous paragraph(good job past me) this app still remains trash. Gps is an outdated tech that any basic company should have figured out. Literally sitting down for a bus that goes from 23 minutes all the way to zero. Watch it traveling on the map. Then when it gets to zero minutes remaining the bus disappears, like magic. Luckily today I’m doing nothing important. Had I been on my way to work I’d have been late. If you use this app leave for work an hour ahead of what it says. Because this app is straight up lying to you half the time . I’ve used this app for years and never has the experience gotten better.RockybalnoahhVersion: 5.10.4

Normally it’s a decent app to use but it’s been very buggy latelyI use this app everyday to get to work, I tend to get on the first buses in the morning on a bus line that has terrible service in my area. So I consistently have the app on so I can make sure I’m not late and make the time to get to my bus stop on time or try to pull out my emergency Uber ride money if there’s a major delay. But lately the times has not been accurate usually the app has been two or three minutes off in the morning or more if I’m downtown because of all the drivers. I never have too much of a problem. But this week? I’ve basically been having to basically run like hell to make sure I’ve made it to my bus on time. Only to be there waiting out of breath and my bad ankle aching for a bus that’s not coming for another 10-20 minutes. It keeps occurring and it’s not my bus that’s the issue because I know many people at my job have been dealing with similar issues this past week. Also usually if the time seems mistaken you can pull up the map to see where the bus is only problem is that it hasn’t been showing me that for the week either. So it’s like I’m consistently doing the most just not to risk being late, only to sit there looking stupid and losing more of what sleep I can get..Kaliya689Version: 5.3.0

Was a 10 star before update.For the past two year I have thoroughly enjoyed your app. Unfortunately that ends today. I understand that you are trying to keep up to date with the advancement in technology but does that need to sacrifice the quality of the app? The app is done beautifully. The colors are vibrant and the advancements are enjoyable; but it’s not reliable anymore. I use to be able to pin point the exact time I would make it to my destination. Literally. I was able to press on a stop on the line and see what other train or buses run in that area. I was also able to then see their arrive time and predict which route would be faster to me. A for some reason that all has vanished over night. The app was so amazing that I made sure that everyone I’ve ever come in contact with downloaded the app; as well as many tourists. I live in New York city so the train are extremely important to us as well as the ability to predict our arrive time. In a city that is heavy controlled by delays of “train traffic ahead” or “sick passengers” we rely on apps like yours to help us get through the subway storms and to our destination quickly and safely. You can change the formula but please don’t sacrifice the quality..Ashley3793Version: 5.0.2

Worst transit app everI’ve lived in a lot of places and dealt with a lot of bad public transportation communication, and this is by far the worst I’ve ever seen. This app is not intuitive at all and is overall extremely difficult to use while telling users very little information. There’s no schedule listing when the bus will stop at each location, and when trying to look up directions, the app–I assume trying to be helpful?–moves your location away from where you are. There’s also no consistency in how it looks up directions, and it often calculates the wrong travel time, contradicting itself more than once. The font is small and doesn’t adjust to device settings, making it extremely difficult to read the directions. The only marginally helpful feature is the real-time bus locator, which does not work consistently and is difficult to find in the app. It also constantly gives pop up notifications of the same messages, which is just annoying and distracting. I would give constructive criticism, but I don’t even know where to start. Just throw the whole app away and start over. Don’t get this app, it will only frustrate you..HmmlesbianVersion: 5.12.4

This app does not workThis used to be my favorite app and I would tell everyone about it. There was nothing wrong with it it worked just fine. Then you guys updated it and the update is completely horrible it doesn’t work most of the time. Today I received a notification of a delay that affected my route to work. When I clicked on the notification it took me to the app and did not take me directly to the notification. I wanted to read the full notification but was not able to. When I went to the actual notifications portion of the app this particular notification wasn’t even there! On top of that all the notifications that were there were three days old! I have the app set to notify me at all times as well as I use this train the most. What did you do to make this app not work like it used to? Who’s in charge of testing this to make sure everything functions properly? Once again I’m giving you one star and if I could rate you zero stars I would. This app disappoints me daily now. It’s a shame. It was a BRILLIANT app before and worked almost perfectly and there was NOTHING that needed updating and you’ve succeeded at completely ruining it..Ronnie FreyVersion: 5.0.5

Lost, Confused & UpsetThis review is not about the ride or the bus driver. It is about the person who answered the phone for customer service. We are from out of state and decided to use public transportation rather than an Uber or Lift. We were trying to get to the airport and did not know how to go about getting tickets. He instructed us on where to get tickets but did not state we were getting them from a kiosk and not a human. His directions on where to catch the bus were not clear. The BIG kicker was HE TOLD US TO GET ON THE WRONG BUS!!! We ended up getting PUT OFF at the last stop for that route. The bus driver was confused as to why we were told we would be taken to the airport. We would have to wait 30 minutes until he would be back AND THEN dropped back off at the stop where we were picked up. At this point we were confused at why the direction we were given by THE person that we thought would have been THE BEST person we could have asked. So I’m saying they need more training, more signs, more maps and more directions!! We had to UBER after all..Teacher Tulsa, OkVersion: 5.15.6

Won’t be able to use app once upgrade takes effectI have relied heavily on this app for years for my commutes into Manhattan. It has been a huge help for planning my commutes especially to go into areas I’m unfamiliar with. Unfortunately I won’t be able to use the app anymore after the paid subscription takes effect. I will not be able to access literally any routes that take me into Manhattan. These are the only public transportation routes into Manhattan. The bus stop within a literal 5 minute walk from my house that I rely most heavily on will require a subscription to see its schedule. I will only be able to access 2 local bus routes (which are further from my house and I do not need to take). I cannot afford the paid subscription. I understand they need to make their money to run the app, but restricting every single viable transportation app from free use seems unfair. It seems like they see an opportunity to large profits now. I’ll have to find a new app now because I won’t be paying for this app. Such a shame. I recommended this app to a lot of people but I’ll no longer be using or recommending it..Emiily<3Version: 5.11.3

Not as good as it used to beI used to really enjoy this app. Some things made it less usable in the latest iterations. First, based on the schedule, if a train has departed from a station, I can’t click on to check the schedule; I have no idea when my train will get to my destination, nor can I see if we are on time at the en-route destinations. Sometimes the train is two or three minutes late, and I want to see details, but can’t. Second, before, the entire schedule for the entire day could be displayed if need be. This functionality has been deleted; it only shows trains going forward, which, again, prevents me from checking the schedule of the train once I am on the train. Finally, since I’m a NYC area user, the train is often underground and this I have no signal. I am certain that the older versions uploaded more nearby train schedules, so deep underneath the East or the Hudson Rivers, my connecting schedule will be available. This is no longer the case. I have reverted to using multiple other apps that can accomplish the same thing, but it definitely is not as convenient..Sean1roVersion: 5.0.2

Hate the upgradeThis WAS an amazing app, I have used it for the past 10 years, it’s essential to my life as I don’t have a car. I think it’s ridiculous that they are now making you get a membership. People who don’t have a lot of money are the ones using the bus, ontop of already high inflation rates and they choose to make it unaccessible to those who need it most like teenagers and daily citizens. Make this app free again, it’s for public transportation, and shouldn’t be a money grab. Complete abusive of power.I love you miahVersion: 5.12.3

If it ain't broke, don't fix it.I don't know what the reasoning was for this massive UI overall, but the app is practically useless in Toronto now. The arrival times are now wrong, it's not intuitive to determine which route is heading in which direction unless you're already intimately familiar with the route you're travelling on, and this new trip planner feature isnt worth using because any sane person is already using Google Maps. This was practically perfect before: you could see all the routes, the timing was accurate, and it was clear which buses/streetcars were headed in which direction. It was also amazing to use this while travelling out of town because I could figure out exactly where I was going with ease. Why did you have to go and ruin a good thing by saddling it with your latest "update"? #rollbacktopreviousversion.PricemeisterVersion: 5.0.5

New update sucksYou have to pay to see full bus schedule. stupidest thing i've ever seen will use a new bus app. don't get this app they make u pay to see the buses.🎻🎼🎼🎼Version: 5.12.3

Thumbs downIt is missing a bunch of bus routes and the timings are often wrong. Caused me to be late for school twice.BesthskkajsgamrdVersion: 5.0.4

A premium? For an app that reports bus arrival time??Girl I saw a lot of weird thing but what the hell is a transit royale???? Why do i have to pay $5/ month to know public info????.Inflation???Version: 5.12.3

Made it subscription basedThe app is free but they have now taken away almost all the functions, making you pay to get them back. I can only access schedules for the next few hours and only on 4 bus lines immediately close to me. It’s public transport. That’s disgusting, shame on these people that run this app..Olivia__tVersion: 5.12.2

Doesn't work after recent updateAfter the newest update the app doesn't work on my phone. Every time I open transmit, the screen freezes immediately and I can't click anywhere. I have an iPhone s6 and iOS version is 10.2.1. Pleased fix this issue as soon as possible, so I can give this app 5 stars. Thanks.Speedx0815Version: 4.4

Beyond disappointedI used to use this app constantly, and loved it for being so simple to use, intuitive, and for the most part incredibly accurate. This is why I find it to be so upsetting that so many core features (despite what the copy and pasted dev reply would make you believe) are now locked behind a paywall. Sure, the MAIN use is still free, like routing a ride at that exact moment, but so many people rely on looking ahead to route future journeys for their peace of mind. Be it earlier in the day or late at night before the next day. Give us ads instead of a subscription base and then offer us a chance to remove them at least. Or try to add better, new features and lock those behind a paywall. But don’t take preexisting CORE features that many have relied on for years, and then lock those behind a paywall. Some people can barely afford to pay for bus fare, don’t ask them to also pay for a service they find essential to their bussing. Disappointed..OrodrigueziiiVersion: 5.9.17

PaidThey now make you pay to see the bus schedule..ZhjdhxhdnhdhfndbdnVersion: 5.12.3

Bad Idea!Very disappointed with the subscription plan. Will be deleting is app..Transit user 2022Version: 5.12.3

SubscriptionTerrible choice to make the subscription unavoidable. hope the app goes under.GorinemosksnnjxudbebVersion: 5.12.3

Making people who struggle can’t afford it nowEvery buss I take to see my kids or work or anything I do is now locked and you have to pay for it yet how many people are struggling. To live check to check and now we gotta pay for the times for the busses we use daily honestly I’ll just delete the app and use my phone maps doesn’t charge me it doesn’t help anyone takes money out of kids mouths for what? People who don’t struggle to do fine and people who struggling to live well you get what I’m saying they made it impossible to plan to go anywhere now worst app out there I highly suggest not getting it.Big chief gsrVersion: 5.12.3

Why make users pay?!When i saw that some schedules were now behind a pay wall i thought it was an april fools joke because how ridiculous could that be?!! If they needed money there are SO MANY other ways they could’ve sourced funding instead of asking users. If we’re reliant on the app for daily public transport use, chances are we can’t afford to pay a stupid premium for a silly app….Bea_arsenaultVersion: 5.11.2

TrashAt this point it just seem like they're usimg the app to squeeze our money, whats tje point of the premium? not only the bus schedule is not accurate but i also have to pay just ao i can see what time my bus is coming? this is trash , its very unhelpful. you just made it worse for everyone.its useless now and will be deleting it..Llii19Version: 5.12.3

Pay ???In what world would I pay to see a bus schedule ????.GmmtransitVersion: 5.12.3

Pay to use now???So apparently you need to pay a subscription fee per month just to see a full train schedule?! What a mess. Deleted and will never use again..Fixthis194728Version: 5.12.3

FailSérieusement, naviger là dessus quand tu veux tes options pour arriver à temps à un endroit, c’est l’enfer. Tu peux pas anticiper. Et les horaires pas fiables de la STM... j’en parle pas! Je suis vraiment pas in love avec l’app. L’application de la stm me manque, c’était beaucoup plus simple..Madube3Version: 5.0.4

👎🏻👎🏻👎🏻👎🏻I have been using this app for years and it’s really good, all of a sudden I have to pay to see what time the BUS COMES? Oh come on, download Rocketman, they have everything and more and it’s free.SilvanasirtoriizidroVersion: 5.12.3

Subscription?Uhhhh why is there a subscription now? Does this allow us to let the drivers wait for us whenever we’re late for a min? Does this subscription gives us more accurate time? Am just asking . Why add subscription all if a sudden?.Yussef666Version: 5.12.3

DumbIt’s complete bu****** that you have to pay to use most features on the app. like i’m using the app because buses are cheapest forms of transportation and your just ruining it for people who need the app to plan things and now can’t..I do not want a dumb nicknameVersion: 5.9.17

Schedule times way offHi there, I’ve loved your app for a while, but since last spring, there have been problems with schedule times. When I check individual bus/train times to arrive, they mention the accurate times, but when I look up a direction using the same bus lines, the directions only give me options for minimum 30 minutes from the current time. I have screen shots of the problem, if you could let me know where to send them, to help fix the problem. Thanks!.203631F4N7Version: 5.9.6

New update IS TERRIBLEYour app is terrible now, not as user friendly, takes forever to load and more confusing.Commuter dailyVersion: 5.0.4

☹Bring back old update please, new layout is very unconventional.Boob SagitVersion: 5.0.4

GARBAGEThis app makes me miss the bus daily, every bus comes 10 minutes before the allotted time, I would pay to not have this on my phone. Flaming Garbage. Fix your crappy app..Daddy hammerfist69Version: 5.0.4

Charging for access to routes etc?!I can’t get behind this. Not even sorry. Deleting the app..Freq462Version: 5.13.3

Update: it was one of my favourite apps.It was one of the best apps, fun to use, a free app that resisted the appalling trend of yearly subscriptions. IT WAS. Now it’s one of the many, too many greedy app, making business (25$/year) of what was once free. I’ll go with googlemap. Farewell Transit, it was a pleasant journey but all the good things must come to an end. /// No more: Une de mes app préférées parce qu'elle me sauve du temps! 5 *+ pour le texte des mises à jour :).Marc-AVersion: 5.12.5

You have to pay to unlock the full version nowI have used this app for almost 10 years and it has been fantastic. Imagine my shock when I discovered, without warning, that they are now forcing you to pay for it if you want to view more bus schedules. It’s also no longer accurate when buses arrive. I had the GPS tell me a bus was across town, only for said bus to arrive a minute later. It wasn’t even a one off thing, it happened often when I had the WiFi on my phone turned off and used my phone data. Really lame to make you pay for an app that doesn’t function properly anymore. Looks like I have to find a different app to use..Rukiia.JVersion: 5.12.5

Lost it with the subscription optionWhy would anyone EVER pay for a subscription just to access public transit routes? This just seems like a disgusting grab at money from the app. When it was free, I was alright with the wait times being inaccurate, because it was free. But with a paid subscription just to see “far away” lines? Absolutely not..Reviewer54331Version: 5.12.3

Used to be greatUsed to love this app, not everything is under a paywall. I only take like 2 buses on the entire network and somehow the routes I take a under a paywall but I’m free to access info in busses I’ve never once taken. I’m all for supporting the business, but it feels like a scam at this point..NickCameronVersion: 5.12.3

I was absolutely shockedI just deleted this app this use to be such a great app Now they make you pay for its service that is absolutely disgusting 🤮 shame on you guys for this.RealChief KeefVersion: 5.12.3

Now you need to “upgrade”?!?!So when I initially downloaded this app at the suggestion of my spouse it was great! Now they want you you to “upgrade” to royale to see and have access to more lines! UGH 😣 Really?!?!.MelanieLSVersion: 5.12.3

DisappointedNow we have to pay to see some upcoming departures ?? Im looking for another app.Baene1408Version: 5.12.3

Everything changedI used this app for 7+ years . Now they asked for a 24.99 subscription a year or 5 bucks a month… every thing is a money grab… even when I subscribe, I can’t see when the bus is coming . The live tracking portion isn’t even working properly 🤨.Randomly19305Version: 5.12.3

Horrible AppBus times are never accurate. probably the most unreliable app for buses in the city.Ale.trichVersion: 5.12.3

What?So now it’s subscription based AND we have to pay?? Like what. The excuse is, is that the core options are still there but now they’re reducing it because why? Idk why. So dumb I want to cry. Thank u so much for making our lives more difficult!!.BichlasagbaVersion: 5.12.3

DisappointedIt’s not accurate most of the time.€{^¥bdbdjdVersion: 5.12.3

SubscriptionSeriously? Now you need to pay a monthly payment to check some bus schedules????.Whcevv_5653Version: 5.12.3

On the subject of monthly subscriptionLiterally evil to make people pay to see transit lines. Literally an evil thing to do. If you thing those that are riding transit are a good demographic to ask for money from, you’re messed up in the head. I’ve used this app for a long time and I’m disappointed. We already pay so much for transit fare. Unfortunately I have to keep using the app, as it’s a necessity to get to work. Think about that word; necessity..Magdax7Version: 5.12.3

Transit Royal Breaks ThingsNow that I know my bus line it is much easier to not use this app then use transit royal. I am not paying for a subscription model. Its a shame. I’m now using uber or google maps. Sometimes I will no the route I need to take which will not be logged in the app due to absence of royal..Orion NelsonVersion: 5.12.3

Please remove the need to PAY for access to some linesI don’t know about other people but I ride the bus because I CANT afford anything else. When you tell me I need to PAY to get the times for a stupid bus, it crosses a line. This needs to be taken away. We don’t care about nicknames. We just want the times to our buses. Stop changing things that already work..French-toast13Version: 5.12.2

I get why the subscriptionAfter the update, id rather use google maps. I getvit tht the app is made by a private group and not paid by the transit company but having to pay to check further away bus line and time zones, Id rather use google maps a little off but gives me the quick need for free. sorry to hear tho that theybhad to do a subscription base but oh well.TriplesecBourbonVersion: 5.12.2

This app is about to go underThey’re trying to make this a freemium app with a monthly subscription. So Sad.MakeTransitFreeAgainVersion: 5.12.2

Money Gated Viewing LinesThis used to be a basic necessity to view where and when a bus was on route. A recent update “gamified” this app and turned it into a money grubbing gate-keeping app that hides a buses basic info behind a wall. Delete and do not support this app..MakinstyleVersion: 5.12.2

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