Waze Navigation & Live Traffic Customer Service

Waze Navigation & Live Traffic Positive Reviews

Battery drain, several issuesThe battery drain when I use Waze is unreal. I was at 43%, opened Waze & drove for about 12 minutes, decided to add a stop. I looked at my screen and the low battery 20% alert was up!! All of my background apps were closed, and there was no reason for my battery to plummet that quickly. Sometimes my app won’t show my icon but shows the “shadow” of where it’s supposed to be. Another issue is that it doesn’t show all routes. I know a certain route isn’t normally the fastest, but I also know my city’s traffic patterns and it won’t show it. Also, I’m in the top 1%, but how do I know when I’m getting close to losing that prestige? How do I see if the population is catching up to me? Finally, the fact that it doesn’t tell you whether your destination is on the left or right is so irritating and basic that I’m shocked it’s not a feature. I wish there was a feature where you could customize which “hazards” to voice prompt. For example, I couldn’t care less about a car on the shoulder ahead, and it’s annoying to have my music interrupted by that stupid hazard alert. But I would want to know if there’s a pothole ahead, an object in the road, or a police reported ahead. Create a way to narrow down the voice prompts! Why do the other Waze avatar icons around me never move? Speaking of Waze “people” icons, please come out with more options!.EmilyJumpsHorsesVersion: 4.40

Love it & Hate it all at the same time.I have been using Waze for about a month now I commute Just over 1000 miles a week. I really like that many people are out there using it and that you get vital information like a car’s coming up on the shoulder, objects in the road and where the police are camping at. The only problem I have with Waze I’d like to see some changes is that there are too many choices to make when reporting information, for example if I want to report a car on the side of the road I have to hit four different selections before my information is sent meanwhile I’m trying to look at the screen to find a small button and not paying attention to what is on the road. Reporting information needs to be simplified for the driver no more than two clicks to report a hazard something along the lines of the first click hazard second click “car on shoulder” or “car in lane” or “object in lane”. Decision making buttons need to be a little larger like when you’re confirming a hazard on the road is it still there yes or no the buttons are too small and I often miss them and not able to confirm the information information. May be a few seconds before you approach the hazard two large buttons could pop up and simply confirm yes or no is it there. I will say this I do enjoy using it and it is much better than Google maps or other navigation apps out there..Lord SimmlinkVersion: 4.67

Was GREAT....Now it doesn’t work 😖I had been using Waze for about a year and LOVED IT!! But since the most recent IOS update, it continually is “searching for GPS” and looking for language (I still speak English 😉). I went to my cellphone provider, then Apple, and logged off of Waze to see if the app would reset itself and be fixed. This didn’t work. I even did a total reset of my phone, and nothing worked on Waze and Google (who owns Waze). I then contacted Waze, but got nothing but constant/obvious automated answers back that stated things to do that I already started I HAD ALREADY DONE and listed in my email. This is upsetting since other competing GPS apps work on my phone, so it’s not anything on my end. After a couple of weeks, I did a web search to see if others had issues or could help me. Interestingly enough, I found out I am in good company, sadly. Please Waze/Google, it would be greatly appreciated if you could actually get this obvious bug fixed. Your app was wonderful, but I’m sadly happy to switch to another app to at least get me to places. No, the other apps don't have the accident, police, or other very helpful perks. I just can’t stand diving “approximately” or now the map keeps me at the beginning location and has no idea that I have already driven and arrived at my destination. Beyond frustrating. Again, please send out a fix! 🔨.AshEBomVersion: 4.34.1

Great app but has definite shortcomings.Waze is my #1 choice for GPS. Live traffic updates, being able to edit traffic conditions on the fly to give a more accurate commute, and sharing routes and eta’s are great features. I do hope they integrate voice commands with Siri so we can say things like “Hey Waze, drop a stopped vehicle pin.” While we are driving so interaction becomes handsfree and safer. I gave 3 stars because there have been repeated issues with the app and service saying “No GPS available.” I have tried rebooting, deleting & reinstalling, and clearing the app cache on my phone as well as making sure iOS and the app are updated constantly. But the occurrence does not appear to be linked to hardware failure unless it is something inherent to the 8s. Google and Apple maps do not have any issues when this occurs so I’m at a loss as to what causes the issues with Waze. This occurs for about a 8-12 hours once a day, once or twice a month. Not the end of the world but heavily inconvenient when you regularly use the service for your GPS navigation (and it’s a great service) and you are on the road daily for 4-6 hours at a time it is a problem. If they could fix this problem and integrate voice commands for pin drops, this would be a hands down 5 Star app. Hopefully I’ll get some feedback and can continue to use the service..DuncapaVersion: 4.38.1

Die-hard Wazer!!!Update: Waze updates have been good and the reporting process is improved and there are less steps to get to the actual reporting - yay! When you fix the default address estimation from interstate (literally I get suggestions for MI addresses, and I live in Alexandria VA!). Previous: I've recommended this app to dozens of friends and helped many download it to their smartphones and set it up for them. I can't say however that I'm very happy about the latest version of Waze. The GUI is not what it should be, the # of improvements is about equivalent to the # of detriments. It's hard to cancel an instruction once entered, the screen going from side to side is not user friendly. And reporting hazards is STILL a 2-3 step process!!!! There should be the option for active wazers to have a "visible police" button, "car on shoulder" button "construction" button and/or various traffic buttons of our choosing on the map page that we can report as we go. Also, PLEASE STOP SEARCHING THE ENTIRE MAP OF THE USA WHEN I'M OBVIOUSLY SEARCHING FOR AN ADDRESS IN MY LOCAL VICINITY. That was an obvious upgrade improvement you guys should have included. I would give you 5 stars or 10 or 20 because I love your app - but these improvements really need to happen ASAP. Keep up he awesomeness Waze!! Plus your Customer svc and responsiveness is great too!.AndrepimarlucatomVersion: iOS 4.30

Good but not great.I’ve used this app for years and hardly drive without it. It gives great directions and usually gets me where I’m going the fastest way possible. That being said it has some serious flaws. It definitely takes some time to account for traffic or an accident and bypass that route. It also doesn’t take all routes into consideration. I’ve had times where it will only give one route option when I know for a fact there are other routes I personally know. And it usually doesn’t give you routes that bypass the freeway that’s backed up unless you actually set the whole app to avoid the freeway, even if the side streets are the faster route. Also if you tell the app there is a road closure they send you messages asking about it and don’t acknowledge them on the route. But there is no way to answer the questions and if you don’t answer they consider the issue closed and don’t change the map. This has happened to me at least 8 times in the same place where there is long term construction that’s had a road closed for over a month. But the app keeps telling me to take that route even though I have documentated the road closure every time I go past it. They send a “chat” asking about it, but there is no place to respond to the message in the app. So they ignore my documentation of the road closure and keep telling people to go that way..ShayzooVersion: 4.86

Better than the old CB days.Waze is a user based traffic information app. It does rely upon users to report traffic conditions, construction, accidents and police. As a user passes by a reported problem, he can say Thank You, indicating the condition exists, or No longer There, indicating it has been cleared. There are two things I’d like to see changed: 1) allow the time to respond to the condition to last longer. Sometimes, the actual condition is at a slightly different place due to the time lag between where the incident is and when it was actually reported. and 2) when reporting police, it would be nice to know if the police is moving or stationary. If moving, the radius for notification should be extended and the time to clearing shortened, as a moving car will not remain in its position very long. If stationary, then notification can remain as it currently is. If police is moving, it would also be nice to know which direction and then adjust notifications accordingly. Note these are suggestions and not complaints. This is a great app and a must have for any driver. It also has a pretty good navigation system. But if you select another route than it gives you, it is slow to recalculate and sometimes requires stopping the navigation and then restarting it to get the alternate route..DepdocVersion: 4.46.1

Don’t Leave Home Without ItThis app has saved me so many times. I absolutely love it. I use it constantly, mainly because it alerts me to traffic and cops, but also because it has shown me shorter ways to places I go to all the time (and thought I knew the best route there). I only have two complaints. The map change suggestion feature is totally useless. There’s a road near me that’s a private lane and ends at one curve of an s-curve. Waze always tells me to use this road for 100 feet, then get back on the main road. No, the private lane ENDS at the main road! I’ve tried changing this a dozen times, and it never gets changed (once it was actually, but a week later it was back). I’ve learned to ignore it, but I feel sorry for tourists because they get confused (I can tell they’re using Waze when I’m behind them because they’ll slow down and sometimes stop, which is really annoying). My other complaint is that I can’t tell it to remember certain routes. From my house, there are two ways to the county road. They’re both the same distance and about the same driving time. The difference is that the one Waze always tells me to use is single lane partway, very narrow the rest of the way, and has a lot of hidden entrances and blind hills and curves. I’d much rather take the safer way. If Waze finds a way to fix these two things, I’d give it 5 stars.Als2130Version: 4.45

Most useful but some issuesIt is the most useful of the navigation apps because it uses the most sources for information and does a great job helping me navigate. Directions are given in a way to help locate the turn or offramp. Other apps often change suddenly into step-by-step directions or some form that I do not want to see. Waze stays consistent in the format of the split. Waze has a number of notifications about things in the road. These are good but also have weaknesses. It is hard to report that something was not accurate. At the point it is supposed to be there the option to indicate it was incorrect goes away. This option should remain for 2 to 400 feet after the symbol location. Most hazard reports are inaccurate. Most police reports are incorrect. This is frustrating because it such a good idea but the tool doesn’t really allow for good reporting. Stopped vehicle reports do not indicate in lane or side of road so they are usually pointless viewings of vehicles stopped somewhere having no affect on traffic. There is a great feature to go later on the time this feature cannot be used for some reason I will choose directions to the airport. Half the time I can choose go later and half the time for the same trip I cannot. I know the data is there. But for some reason the feature just vanishes. Make it easier to report..SmiledaydreamVersion: 4.39

Great nav app... BUTI’ve been using Waze for quite a while. However in one of the recent updates there are some problematic issues that need resolved. First and most important... waze now announces “hazard” ahead instead of announcing construction ahead, car stopped on road ahead, pot hole in road ahead... etc etc. because it only announced a “hazard”, one must now look at the phone to figure out what the hazard is... this can be a safety issue. It was much better when the announcement stated exactly what the hazard was, therefore one could stay focused without having to look at the phone all the time. Another change in a recent update is the new female American English voice is very annoying!! Please go back to the original voice... it was much more pleasant and natural sounding. This new voice is not very friendly and on a long drive it’s quite irritating. Overall it’s a great app that has saved me time and gas getting from point to point. The rerouting around traffic jams and accidents are nice, identifying traffic cameras, speed limits and current speed, etc are all nice features not found in other applications. Keep up the good work Waze... but PLEASE fix the “hazard” warning (by going back to the way it used to be) and change back to the original American English voice. Thank you.DL1771007Version: 4.55.1

Incredible resourceI am delighted by the services provided by the Waze app. On the first day I used it, it took me by previously unknown routes to a bakery to pick up a birthday treat for my dear daughter with 5 minutes to spare through rush hour traffic. The second time we used it we were at a huge airshow just outside of Portland OR and Waze saved the day by taking us back to Vancouver, WA on a very quiet and beautiful twisting country road through rolling farm land that ended up bringing us into Portland by way of the St. John's bridge. We were astonished to find that it took the same amount of time it would have taken us to go on the highway on a low traffic day. We were sold on it through these first initial encounters. BUT, my third use of it made me recognize how incredibly valuable and up to date it is it is when my destination was 2 blocks away from a bank robbery in progress and it diverted me from my normal route down narrow side streets where multitudes of cars were coming in the opposite direction but I seemed to be the only car going against the flow of traffic. Waze kept me safe and away from gunfire that was occurring just a block away from my final destination as bank robbers tried to make a getaway. Thanks Waze and thanks to all you Wazers that keep this app up to date so consistently. You rock!!!.Noa and GrandmaVersion: 4.41.2

Doesn’t work well with iOS 12Update Oct 3, 2018- We’ve been using Waze for many years and have always loved it... until iOS 12. There has been so many issues with it freezing, crashing and interfering with the built in Bluetooth in our car. It will completely cut off the Bluetooth in the car making it completely useless. We deleted the app for a while because it just didn’t work at all and redone loaded it after some updates were released after iOS 12 was out for a while and that’s when the Bluetooth issues started, needless to say we deleted it again. I’m very disappointed, we used for every drive we took, even up to the grocery store 2 miles away. As you can see below from our first review we absolutely loved it... But sadly, not so much anymore. I really hope that you’re reading these reviews and doing something to fix these issues so we can start using it again! Since Google owns Waze I Would love to see some of Google Maps functions integrated into Waze. Other than that I have no complaints except the occasional outage, but we've been using it since it came out a few years ago and have loved it from the beginning!! Keep up the good work and get some of those google map features carried over to Waze!!.SerickjrVersion: 4.43.5.0

Useful but NOT safeI like Waze for navigation; it has some good aspects over other map apps-I like that based on the day and time that I open the app it predicts where I might be going, I like that it chooses the shortest route and is always right regarding my ETA, I like that I can send my ETA to any of my contacts so they know when to expect me, and I like that if I try to access the search function while in motion it says this is unsafe and asks if I am the passenger. I DON’T like that all other uses of the app while in motion are extremely unsafe. To document police, accident, stalled car, road closure, etc I have to take my eyes off the road to navigate through all the prompts which is exactly like texting and driving, I DON’T like that there are ads that pop up anytime I am going less than 5mph-my husband has them pop at highway speeds! We need a paid version of the app!! Also, the see other people on the road function does not work well. There are many times I see other icons when there isn’t even another car around or my husband is using the app in his car ahead of me but I don’t see his icon. Also, beeps are not useful. Not only is it unsafe to get in and access the beep function, it serves no purpose. Once you accept them there is no history and no way to tell who beeped you. Like I said, I like the app for overall navigation and real-time ETA, but otherwise it needs some serious updates..EDazeyVersion: 4.34.1

Very useful app my favorite one!This app is by far my favorite I have used every other one you can think of! Where to start? Well it’s like Google maps with the way it looks so helps you in big cities except waze will not tell you to switch lanes at the last second! It also reports things such as car crash, stopped cars on side of the road traffic and all you can think of that’s stopping you from carrying on your way! I gave this app a 5 star because with all that being said it lets you know stuff ahead of time where you’re not stuck looking at your phone thinking it’s going to pass to quick to see very accurate on there accidents and stopped vehicles and only app I used that will let you play music and still see your maps and not interrupt/stop playing music this app is overall very helpful for those who want more then just a basic gps system it can also help guide you out of a closed road way ahead and switch it to the most similar way around that closing so you won’t get stuck I hope this app doesn’t change and if so all I see is more progress that will just get better and better keep doing an amazing job Waze very happy using your guys app keep it up!.Instagram ImaToolTTVVersion: 4.93

The coolest App to discover a stocker who is tapped into you by staying closeI love this app simply because of his style and I like way to look at our worsening traffic situation all across or length it's no longer our grandparents freeway gone are the days of leisurely drive and pleasant afternoon behind the wheel now driving Siri is business and not to be left that at all so Waze shows it other ways to use this app Multi platform use an informational stack to assist with around you at all times need to come to that oh my by that I mean the dreaded stocker the one who just won't leave you alone and must bother you in any which way they can interesting that avatars have now become avatars maybe that's a new word car the tatf. but for later next line recently I've had that displeasure of finding that I to warrant a sucker and I only found out because Waze showed me that my stocker was never far behind have a virgin ever prime ever trying to communicate the Daniel benign idiocy of their plate In stocking me it showed me how to stock them and soon as you might imagine the police were involved and well wouldn't you know it my stocker became a shocker who ended up in the slammer known as the locker and there you have it my happy story brought to you by the way thank you Stucker free.MefreeseaVersion: 4.55.1

Just install and use it. Always getting better. A few improvements requested.Great features: best routing around trouble I’ve ever seen around the most up to date traffic information possible. The audio app integration is a neat addition. I recently upgraded my phone and it uses the additional screen space effectively. Changing the voice for directions is great. Loving the validation Cookie Monster provides at my destination! Could be improved: Pandora integration makes it look like you can change stations or thumb up/down from within Waze but it doesn’t actually work. Needs to include Audible and Podcasts apps. If I take a shortcut through an alley or start out in a school parking lot, Waze seems to really lose track of where I am and is in recalculation mode for miles at best. Sometimes I have to kill it and start over to get it to tell me where to go at a critical junction. Nit pick: Routes could better predict drive times based on historical data. I drive from Illinois to Missouri in the St. Louis area every day. That means picking a bridge over the Mississippi right at the start. I-270 will always jam up in north St. Louis County after I leave my house and take 5-10 minutes longer than Waze says on a GOOD day. They aren’t all good days..Casual game playerVersion: 4.51.3

Great app with big user baseThe app is great, very few times do I see a cop without him being marked on the map. However that all depends on how many users are active in the area. One feature I would like to see is the ability to drop the marker down manually if you want. Or to be able to move it if it’s in an inaccurate spot. Any time you see a car on the side of the road or a cop, you’re driving. So trying to navigate the UI while driving is dangerous, but if you don’t then the marker won’t be accurate. Being able to place a “personal” marker that only you can see with 1 button press. Then afterward the user can edit that personal marker to reflect what they saw, for example a cop. This would allow the user to change the personal marker when it’s safe to do so. While also increasing the accuracy of the placement because it’s 1 button press. At the moment you need to try to press 3 or more buttons and hit send right as you’re going past them. Understand some of these users are driving big trucks, so this feature could save a life. It may even increase user interaction as I’m sure there’s a lot of people who want to mark it but don’t want to look at the phone for too long..Luridftw32Version: 4.82

Florence EvacuationWAZE IS AMAZING. Thank you sooo much whoever created this APP. I am home safe because of this APP. I can not praise you enough. Hi everyone. Right now I am so thankful to be home. We evacuated to Concord and was there from Wednesday the 12th to Tuesday the 18th. We knew our home was alright but you know you need to see it for yourself. We left Concord at 10:30 yesterday morning along with our two puppies. We used our GPS on hour cars for a good ways. We ended up in SC at South of the border. This was also with the help of a police officer and a local resident. But with all of this and trying to get past the water flooding was daunting. My sisters we watching out for the whole way. One of them told use to try the app “WAZE”. I downloaded it to my iPad. I am here to tell you we would not be home today if it wasn’t for this app. It would even tell us about a vehicle parked on the side of the road a half a mile away in the dark. It is amazing. She only made two mistakes but that was because road block had just happened. I highly recommend this app. Everyone stay safe and God bless all the lineman, police, EMS, firefighters and anyone else I have not mentioned that are working so hard to keep us safe and getting our lives back to normal..Peach11111Version: 4.43

Vacation Travel SOSDue to a Cat 5 Hurricane Irma and Cat 4 Jose which caused destruction and total havoc in the Caribbean our well-planned trip to Grenada (a year in the making) was cancelled after 3 hrs. of wishful thinking and 2 wks. of monitoring NOAA and the weather channel several times a day. With our flight cancelled and at JFK hrs from home we decided to just turn in our tickets for an impromptu trip to San Francisco which was on our bucket list. We flew in without any preparation more than finding a last minute deal on a downtown hotel for 2 nites. We rented a car once we spent a couple of days in San Francisco. If not for my WAZ app we would not have been able to do half of what we did! It got us to our 2nd location a rental outside of San Francisco and on time! It took us to Big Sur via Rte 1, all around Napa Valley, and adventures that took us to views of the Golden Gate Bridge that only locals get to see. With the app we were able to find our way to impromptu routes that took us 2500 ft to an observation tower that blew our minds. The app regularly saved us from excruciating California traffic jams by re-routing us and is amazingly good at time estimations. We are most appreciative for this app. Thank you for helping us explore gorgeous Northern California..GwennzVersion: iOS 4.29

Better than mostI’ve just begun to use the app. I like the fact that it alerts you when the police are near. It also notifies you if a car is on the shoulder of the road stopped. It has a background music feature which would be nicer if it included Apple Music or Pandora. The app warns about road work, traffic jams, it is nice. It is slow to sync with Bluetooth. I can sync my phone with my truck, yet the app does not speak through the Bluetooth connection. It is difficult to communicate while I’m giving and address for directions the first time. It is hard to hear because it will not use the iPhone speaker in the beginning either. I have to hold it up to my ear while giving the first address. Shortly after the first route begins it will use the Bluetooth connection. The graphics are much better than the iOS app and also Google Maps. The screen view is also better than other apps. Seems more intuitive than either of those GPS apps also. The app is slow to turn off the location services on my iPhone after I reached the destination. This concerns me that it might run down the iPhone battery prematurely. It does have a nice parking feature to locate your car later. Fix a couple of small things and it gets 5 stars from me. This is my new GPS app..StanwggVersion: 4.45

Hate to delete this navigation appBut for a long time now, probably almost 2 years (I know, I’m faithful). I’ve realized this thing eats up SO much data. I run out of 2 gigs in less than a week on long drives. I love everything about it (especially hazardous objects on road and police), but it’s missing an important feature I’ve secretly been waiting for that google maps has and that’s the whole standby screen to save battery and phone from heating up. Many times Waze redirects me from traffic which was cool, but then I realized after a couple times, I actually lost time AND gas because of it due to stops and whatnot instead of just sitting in traffic. Not that it hasn’t helped at other times, but I’ve learned that most of the time the traffic it predicts has long dissipated (so much for “live”. Overall, it’s just been getting worse and I’ve thought to delete this app a long time ago if it weren’t for the social part, but then I realized all my friends haven’t touched it in forever and I only use it to share with my wife who doesn’t even realize I send her ETAs anyways till I’m already there and she calls me to ask me if I’ve arrived lol. It’s been Waze, but ultimately, my data is more important to me than the 80% ghost police notifications and my safe speed limit travels..Zerodivin3Version: 4.34.1

Awesome, but latest rev draining battery!Love this app and use it all the time. Routing seems to favor getting to bigger roads rather than using local roads for short trips, but otherwise works decently to get around traffic. One thing to watch for is I think it treats a right turn the same as a left in traffic, when often a left is nearly impossible to cross 2+ lanes of traffic rather than just entering 1 lane. Rel 4.46.1 is having a crash issue — after 30-90 mins it’s crashing. Also seems like it’s failing to add some previous drives to the history. Had one drive that was done and I’d arrived but when i went to history to go there again, I had to re-enter the address because it was not in history. Also, it's damned annoying that I registered with my cell# years ago but replaced my phone a while back and had to rebuild the keychain and I didnt remember my password. Unlike 8million other apps that have a forgot password function, WAZE says it's impossible to recover my password without having already registered with my email. A) that's stupid! B) tell me that when I registered years ago not when it's too late! I lost wazer royalty status and havent even bothered to re-register out of bitterness! Serioisly, guys, you have my phone#! Text me with a password reset link! It's not like there are bank accounts at stake here!!!.Harumph99Version: 4.46.1

I love Waze!!I really like this navigator! He is very handsome and cute! Convenient functionality with the calculation of the departure time, and other functions with the setting of the path. I also really like to see other users on the map, it gives the impression of a large and friendly community. I also want to separately note the funny voice-overs of the navigator. They are very cool! Add more of them and don't delete the old ones! Now to the remarks. 1. Make the interface more interactive. Add pictures to the speaker's voice menu, and redo the search for alres and establishments in general. If you don't live in the city for a long time, it's hard to determine from the full-screen list of addresses which place you need to choose. Make a small sheet with a view of the map. 2. Add more functionality for electric vehicles. Namely, give the opportunity to plot the most effective route according to the criterion of the maximum speed of the road. The avoid freeways feature does some of this work, but it doesn't do it quite effectively. 3. It would be great if Waze consumed less phone resources and would not heat it up so much. And so Waze is my only navigator that I use every day..SsienbyVersion: 4.84

Not maintaining media selection and location at start up in CarPlayI love Waze in its overall functionality, but it has gained a couple irritating issues over the last few updates. As CarPlay activates in my car, or any car for that matter, after I’ve used Waze as my last app, when Waze initializes it automatically starts playing from my phones media library. It doesn’t allow the current media selection to continue, including the radio. It’s the only app that has constantly done this for the last couple of months. All other non-music apps don’t interfere with what media is selected. I have to manually go and select that media source again and then come back to Waze. If I have another app going like Google maps, this doesn’t occur but when I select Waze it always does this. Also, Waze in CarPlay has trouble finding my location upon initiating. I have to go onto my phone and open the Waze app itself and then close it out in the task manager. Then, when I select it in CarPlay it works fine. Lastly, the speedometer now—just barely—partially shows at of the the top left corner of the display in CarPlay. Cannot not been seen usefully. I’ve got as far as uninstalling the app, then reinstalling it and signing back in and it still does all of these..Wolf_for_LionessVersion: 4.70

Trucking with WazeI am a truck driver and I have used several different navigational tools throughout my years. None have been as rewarding as WAZE. This app is excellent. I am on the road almost every day of the year and this app has saved me time & money in more WAZE than one. Time is money. This is a true statement. Every trucker out there will tell you the same thing. So it pays me to use WAZE. If WAZE was to add “truck routes” as an option it would not only be excellent, it would be exceptionally excellent. It would definitely be my #1 go to app every time I was in the drivers seat. I can all but guarantee the same would be true for tens of thousands of other truck drivers as well. There are other apps for truckers that include truck routing as an option. Other than that, comparing them to the WAZE app would be like driving a brand new semi equipped with a 13 speed Eaton Fuller transmission just cruising down the highway, to driving a beat up old 18 wheeler truck without a turbo with a 75,000lb load hanging on the fifth wheel trying to reach the summit of Colorado’s Vail Pass. Thank you WAZE for being a friend out on the road when I’m away from mine at home‼️.Willyjames23Version: 4.82

Avoid traffic via alternate routesThis app is great for finding alternate routes. It uses up my battery though. Please give an option to have It search for my location only when I am using the app. When I close the app, it doesn't need to keep track of where I am anymore as I am likely not driving. I find that this app gets me places more quickly while avoiding traffic. It needs a little more fine tuning, as it put me in a no outlet street very close to the back end of my destination. I had to drive away from that point and the-input the address to get to the front end, but that worked. It was beneficial that I already had a sense of what the place should look like. I like that it recognizes "streets" in some major parking lots. That was a pleasant surprise. :) I wish there were a way for it to show how much time I save by going the alternate route versus the normal highways. UPDATE & REQUEST: Yay! My battery lasts a lot longer now. Thank you for addressing this issue. It would be great if there were a button to notify others when there is a train crossing (and recommend alternate route or option to wait for train) and the same with drawbridges up (I live in a city of bridges so this is quite valuable info and is not the same as slow traffic)..AngelitaackthVersion: 4.52.5

One of the best if not the best GPS appsBasically my title summed it up. The Waze app is one of the best if not the best GPS app available to the public and amazingly free I shouldn’t of said that too loud I don’t want to give them any ideas. I just moved into a new home in a very new subdivision and ran google maps,Bing maps,maps and a couple of others none of the other GPS apps could find my new house but guess what the Waze app pinpointed it directly took me right to it! Seriously though the Waze app gives you real time information as it is occurring due to the fact it’s interactive with other users. Not only do you get directions from point a to point B Waze gives you a choice of three different routes and you choose the one you think would be best tells you the time it would take to do it how far it is tells you what obstructions you might encounter along the way. The app allows you in real time to post accident stead of just occurred where police are hidden shooting radar tells you what speed the traffic is moving in a traffic jam it’s a pretty accurate app as long as other users are updating events as they occur. To sum it Up the Waze app is outstanding.Mlightning1Version: 4.50

Stunned!!!Huge shoutout 2 Waze & ALL Waze users in Richmond VA (and all tri-cities) 4 how live this app truly is. TBH I had my doubts! But you have definitely made me a believer of the amazing accuracy! Each time I’ve used waze & there’s an alert of police, debris on road, & car on shoulder etc...it was at a💯! So I 👏🏼 U & All the Waze users! I ❤️@waze & will recommend 2 everyone! I will most definitely consider giving waze 5/5 stars ⭐️ if you guys would take all the users suggestions that I’ve come across & actually make it happen in a more timely manner. I also have a suggestion myself. CAN YOU PLEASE ADD more options on vehicles to choose from (or be able to change the color of the vehicle by being able to hold the vehicle down and choose a different color) on the navigation map? Also, make the vehicles you have available actually look like the description of that vehicle? For example: The SUV looks like a dump truck, the bus...well there should possibly be two types of buses (make them both longer & make one yellow), and as I’d stated before have different color & size options for the cars, & make one for an actual SUV with different colors. I really hope you’ll make these changes. Once you do, I’ll be more than happy to give you a 5/5..Siri713Version: 4.39

No customer support at allCustomer support is an automated email feeling you to refer to the troubleshoot section. A section that I have read so often looking for me resolution, that I have now memorized it! Simple issue - I lost my password. Password reset help allows me to put in my email address. But I do not receive any email to reset the password (tried numerous times). So now I think that I may never have registered my email on Waze. And my only option is try to create a whole new profile. When creating a new profile, I want to register my email (which I don’t think I did in the initial profile since I am not getting the password reset email etc). When I try to register my email in the NEW profile I created, Waze won’t allow it and says ‘email already exists’. So if the email already exists, why doesn’t Waze send me the email to reset my password on the old account to which I lost the password? IF MY EMAIL IS ALREADY REGISTERED WITH WAZE, WHY WON’T WAZE SEND ME A RESET PASSWORD EMAIL? OR ALLOW ME TO SET UP A NEW ACCOUNT. I have only one email address!!! If it is in use on the old account that I locked myself out of, either allow me to reset the old account or allow me to set up my new account with my email address. Simple!! Why is it so difficult?.Techie!Version: 4.37

Needs Some ImprovementI will preface my review with the fact that I use Waze the majority of the time when traveling to somewhere new, or when I need to gauge when to leave. One major glaring issue...when you receive a phone call on an iPhone, it switches to the phone app but doesn’t switch back to Waze at any point. This issue makes the screen timeout and the navigation display turn off. This can definitely cause an issue when you’re traveling at highway speeds and have to hold your phone in front of your face to get it to turn back on. Another common issue I’ve found, it doesn’t automatically choose the best route. The algorithms used seem to skew in favor of highways. I know you can choose the option to avoid highways, but it’s the traffic I want to avoid not the highways. The majority of the time I use the app, I’m constantly pulling up routes to change it to a more favorable option. Case-in-point, I was traveling to an appt on Tue and Waze showed an arrival time of 5:21p. While I was driving I kept checking routes and ended up changing to one halfway through that got me to my destination at 5:06p. Pretty sure that since the app is running on AI, it should be better at choosing a more efficient route while in transit, rather than having to constantly change it myself..Remymartin22Version: 4.63

LOVE IT!!!!This is THE most accurate GPS system I’ve ever used. I have never been steered wrong w/WAZE or down a street that’s closed or non-existent. Plus, another beauty with them is that they automatically update road changes, streets or maps, so YOU don’t have to worry about doing it yourself right before heading out the door!!! All you do is turn it on and go!!! I also absolutely love the “heads-up” notifications I get when driving (i.e. police ahead, road delays, accidents, etc.) and the continual notifications of when you’re getting close to having to take a turn down a street or close to taking an exit. I can’t even begin to count, how many times I have gotten so incredibly frustrated, when using other mapping systems, receiving late notifications (like 15 seconds beforehand ) of when you had to take a turn but then miss the street or miss the exit and then having to travel beyond your destination, in order to make a U-turn back or take a different exit, in order to back track around and get back on route .. ugghh 😖🤬. NO more of THAT nonsense w/WAZE!!!! Thank You!!! 🙏🏽 Keep up the good work - you definitely have a happy customer with me. 😃.FRIENDSFAN10Version: 4.63

WAZE is my road buddy.I really like the WAZE app. I use it all the time. It is great for turn by turn audio directions that keeps me hands free. The learning curve is fairly easy and the app features and interface have been consistent which is great because having to learn new and improved stuff while actually driving isn’t the best. I frequently drive up and down the whole west coast and WAZE is a lifesaver for re-routing around traffic jams and knowing what the speed limit is in an area as they seem to change a lot. ** The reporting system could be streamlined a little to make it easier to report the most common incidents on the home screen and the detailed hazard reports do not allow for some common issues: people on side of road, weather issues that impact safety/visibility like severe rain/lightning/ road ice and to easily report changes in speed limit signs. It would also be nice to be able to mark a hazard location when “out of signal” that would pop up when reconnected. **We really enjoy the occasional “guest” reporting voices ( Star Wars, Cars, Coke Santa) it would be fun to do the same and have some seasonal options with the Wazer profile avatars too! Overall WAZE is my road buddy and is my go to app. for driving directions..GypsyDArtistVersion: 4.42

Annoying additionsOverall, a good app; however, lately advertising symbols continue to populate the map. Driving past an area that has a lot of fast food places will populate the map with advertisers such that it actually crowds the map. Like ai need more ads. It just makes the map look way too busy when you’re trying to glance over to check out where you are in your route. Additionally, and just as annoying is that they have added your speed to the map which turns red even if you’re exceeding the speed limit by 1mph. If that’s not already enough to annoy someone, every few seconds a large red speed limit flashes alerting the driver they are exceeding the speed limit. It’s completely annoying! There are few if any drivers on my commute that adhere to the speed limit and doing so may put you at risk of getting rear ended considering most are driving at least 15mph over. The point being is that this sign flashes continuously every few seconds during one’s commute and is annoying especially seeing it for well over an hour every day. I don’t need this app to be a babysitter alerting me constantly that I’m exceeding the speed limit. I am considering switching back to Google maps..Brayster15Version: 4.51.2

Getting a creeping feeling...I’ve used Waze for years and loved it, but I’ve started becoming suspicious of some routes it takes me. I use it just about every time I drive, even when I know where I’m going, for traffic updates, cops, etc. Lately, it seems like Waze tries to force me onto main roads when backroads are a much better option; even in the dead middle of rush hour when I’d have to make a left turn off the main road, without a signal or stop sign, against pure gridlock. Meanwhile the backroads are light with traffic at best, and much faster (and arguably safer). I’ll point out, while these backroads are residential, they aren’t neighborhood roads or anything like that at all. With all that said, I can’t help but get the impression Waze is diverting me towards companies who advertise with them. This wouldn’t bug me too terribly much if it weren’t for sending me directly into heavy traffic, even if just a quarter mile or so, when I know it’s going to take much longer to navigate through it than the couple extra minutes Waze estimates. I can’t prove it, so I’m not saying I know this to be true. What I can say is that this used to never happen, yet seems to be an ever increasing occurrence when I use Waze now. It’s starting to make me reconsider its value over Google Maps..MuchHate4AppleVersion: 4.60

No longer my favorite navigation appA few years back I would say the Waze was my favorite navigation app, but after moving to a new city that opinion has changed. After a year in the new city the deficiencies in the app have become more apparent. The routes it gives you are not the best. Almost every morning it recommends the “best” routes to work. I’m not sure what algorithm is used to determine the “best” routes, but those routes have longer ETA’s and are more arduous or complicated. Even after changing the app settings and making sure the setting to avoid tolls is off it continues to give me longer and more complicated route options. At times it doesn’t even give me other options for routes I know I can take. Following Waze at times this year has led me into horrific traffic and to be late at work. There’s also times I’ve tried to type in or choose destinations, but it routes me to a completely different destination trying to be predictive of my habits. Some of those destinations were in my previous city half way across the country that I haven’t gone to in 6-8+ months which is crazy to me. Safe to say I’ve floated back to google maps and their boring interface because Waze has become more frustrating to use..WolfpackPrideVersion: 4.89

I can be a FIVE STAR App!This app can be a five star app. Granted it’s new and growing. But, the directions are not always exact. The notifications on traffic, things on the road, car pulled over, accidents, police near by, red camera alerts are amazing!!! This app can be five star when the directions to some areas are corrected. Even when submitting a notice of an address that is incorrect is some times difficult to fix. These addresses are confused with streets that are similar in name. For example, Moreno is the correct address vs. Mereno which is also a street and is not correct in pertaining to the location I need to go to. I have had it corrected by another Wazer, yet is reverted back to the wrong name of the street. Those are the frustrations I have. I notice it more on some addresses being incorrect based on, that I am driving a lot. This app is great for keeping you aware of where police radar are being seen by other Wazers. The Wazers are what makes this app so useful and fun to use. Such a wonderful idea and to make you aware of traffic locations, slow downs, standstills and much more. I really like how the blue circle gets highlighted around your car on the app when you have driven into a radar area. Love this app!.ScrapbookazVersion: 4.56

Needs ImprovementCarPlay support needs attention. The dictation of destinations is flat out broken. If I’m playing music or podcasts in Overcast, it won’t even pause it when listening for the voice dictation. Even worse, even if no audio is playing, the app says it’s “listening” but catches nothing. The feature is useless. Reporting stuff takes too many taps. There are basically 2 things that get reported 99% of the time - police and car stopped on shoulder. Why can the police report be done in 2 taps while the stopped car takes like 4? Why does it take the same amount of taps as roadkill? Siri Shortcuts integration is BADLY needed. It’s the best way to gain back some functionality since you can’t set default map apps in iOS. “Hey Siri, Waze to mom’s house”. PLEASE!! Turn tracking. When I come to a turn, please just assume I’m making the turn and rotate the map when I get to the intersection. I know the GPS needs some time to verify that I’ve actually made the turn, but waiting 3-4 seconds for the map to recognize that I’ve made a turn is bothersome and sometimes very annoying if I need to make multiple turns in quick succession. If the app would just assume the turn is going to be made and preemptively rotate the map, that would be awesome. (Like the native Apple Maps does it).Yosuke MatsumuraVersion: 4.45

Using Waze for 6 years.I’ve been using Waze for about 6 years and there have been a lot of great improvements in that time. I only have a few gripes about it atm. First off it’s kinda annoying when it automatically navigates you to a location like your home. I do not have a normal commute being a contractor. So I head home at different times in the day. So what happens when I’m entering a new address to drive to it interrupts me when I’m still punching the address in. At times I’ve been mistaken when the address I just entered was where I was heading, when in reality it had already decided I wanted to go home. I wish this function was optional! The second issue is waze will take you to the completely wrong location because it didn’t find the address you where looking for so it will say let’s go and when you get close it’s just the street and not a house number. Or it will add a NE at the end without you noticing it. I’ve spent a lot of time having to navigate to the right address using google or Apple maps. But I continue to use waze because it is helpful in the city getting around wrecks and jams! P.S. it destroys your battery life! Absolute must to have it charging while navigating..Waldron77Version: 4.43

Great appI gave this 4 stars only because of how many times you have to press something to report it. I quick button or favorite would be great. Example: I live in a very rural area. I use this to mark deer on the roads for my coworkers that are behind me. I have to press 5 buttons in order to mark them. It's a dark and winding road with lots of deer so this is dangerous or it takes a while for me to get it marked. A quick button on the map screen for animals on the road would be fantastic. When I see a deer, I can just press that button and boom, it's done. Of course this could be a customization for people and maybe have a couple spots for quick buttons. That's just one that I use very often (10 to 15 times in 25 miles). I know others have their most frequent buttons they use. Two or three buttons across the bottom or left side would not hurt anything. You can even make them smaller like the size of the compass. P.S. if points are not accumulating, write a review and they will appear. I’ve done that twice. lol Waze, what is happening with the points? They have it updated in a while, again. Come on Waze, I live for these points! I live for these rankings. I need updated!!.Bb2132Version: 4.36

WazePerfect in city trafic, always take the best route, stop wondering....Cadeso1Version: iOS 4.29

Just wow and moreGreat Fantastic Intuitive Informative . What all apps should be. Delivers on all expectations while building a cooperative community among users. Cusps.H9c2s5Version: iOS 4.29

Best thing since sliced breadTitle says it all.Clodo el pogoVersion: 4.41.2

Mr.Awesome! 👍🏻.Son Of Northern DarknessVersion: iOS 4.29

5*Best Gps app.Franckym2Version: iOS 4.29

By far the best navigation app!Very useful, makes life easier and gets u there faster. Recomend it! One suggestion I can make it is having ability to more than one stop in between final destination ;).MkarakilicVersion: 4.51.2

Not always the best routeI’ve noticed that Waze does not always choose the best route. Not sure what your algorithm is but if often happens that I ignore the route suggested by Waze and continue driving while it recalculates only to discover the new suggested route (that I am now on) actually has a faster arrival time to my destination. I don’t understand why Waze didn’t choose that route in the first place. Also, as a feature, it would be nice to be able to turn off the auto-centering so that I can use the arrows to scroll through the map and see potential problem areas along the route. Right now it’s a real hassle to do this because Waze constantly re-centers the map to where the car is when I try to go beyond a certain pount..Patch201367Version: 4.57

Now works on CarPlay!!Finally downloaded the new update and works with my CarPlay! Works flawlessly. I know cars have speedometers but it would be nice if it shows the speed and if you are going too fast like it does if I weren’t using CarPlay..Leafs580Version: 4.43.4

Very good map but battery killerIt’s use too much for the battery, should be fix that problem, map is amazing..PowerhaoVersion: 4.51

Good but Battery killerThis app is significantly better than any other gps app, but it absolutely annihilates battery life..KyleeslylkeesVersion: 4.50

Need update for CarPlayPlease update the Waze maps for CarPlay. Thanks in advance..Sahib2010Version: 4.43

Great appLove love love it!.OldbutloveleeVersion: iOS 4.29

Carplay supportHey please update the waze app for the apple carplay.Sanam.dhamiVersion: 4.43

Best map app out there.By far the best map app out there on iPhones. The social information gathering is what really makes the real time information and route updates work..PPSainiVersion: iOS 4.29

Just WOW !!!The best GPS app by a mile..NocturnalAlloyVersion: iOS 4.29

Great app, needs car play and pay to remove adsReally helps navigate in construction season!.RpeloskiVersion: iOS 4.29

Best appHelped me to avoid police while driving with no drivers licence for 2 years, best app 10/5⭐️.ThatyboiVersion: 4.90

Absolutely Love Waze!What an amazing app! The new Cristina Aguilera’s guide voice for driving is beyond great! Thank you..[ Silent Warrior ]Version: 4.81

Needs to have most fuel efficient routeIt would be great if we could see clearly what route was the most fuel efficient..CdnkevinVersion: 4.81.4

One little thing…I love this app. It’s my favourite one to use when driving around. I prefer is over Apple and google maps, however… I do wish for one little thing. The navigation audio is as little too quiet when listening to music over Bluetooth to my car and there have been many times I didn’t hear instructions for a turn. I wish for one of two things. The volume to go even louder than it currently is at Max setting to drown out the other audio or to mute the music when giving audio navigation. Yes I Do have my audio slider set to Max and it’s still too quiet. I’ve even tried setting audio to come out the phone but still too quiet. That’s the only quibble with the app. Everything else is awesome! I especially love the customization for the car icon and voice navigation (when I can hear it) 👍.Crowe1976Version: 4.81

All-day user reviewPros - fastest route, avoids tolls, better voice guidance than google maps Cons - #1. DOSE NOT GIVE CONSISTENT ADVANCED NOTICE OF NEXT INSTRUCTION. FOR EXAMPLE WHEN I AM COMING OFF A RAMP OF A HIGHWAY I WOULD LIKE TO KNOW IF I AM TURNING LEFT OR RIGHT EARLIER THAN 5 SECONDS BEFORE I AM AT THE INTERSECTION AND AM FORCED TO CHANGE LANES AND CUT PEOPLE OFF AT THE LAST MINUTE BECAUSE I GUESSED WRONG. SUCH A SIMPLE FIX, IT ALREADY HAS A FEATURE FOR THE NEXT INSTRUCTION TO DISPLAY UNDER THE CURRENT ONE BUT IT ALMOST NEVER WORKS. PLS FIX THIS. WANT THE NEXT INSTRUCTION DISPLAYED UNDER THE CURRENT ONE ALL THE TIME. #2. WHEN I ARRIVE AT A DESTINATION I WOULD LIKE TO SEE THE ADDRESS DISPLAYED LARGER THAN SIZE 12 FONT, WAY SMALLER THAN NAVIGATION INSTRUCTIONS ON SCREEN FOR NO REASON. MANY TIMES THE ADDRESS DOSE NOT DISPLAY AT ALL AND I HAVE TO MANUALLY CHECK THE APP. WOULD THINK THE MOST IMPORTANT THING IS THE ACTUAL ADDRESS YOU ARE GOING TO, IF YOU COULD DISPLAY IT LARGE ENOUGH TO ACTUALLY SEE SUCH AS THE SIZE OF THE NAVIGATION INSTRUCTIONS THAT WOULD BE GREAT. THE DESTINATION IS MOST IMPORTANT I WOULD THINK, I AM GOING TO RESIDENTIAL HOUSES THAT ALL LOOK THE SAME NOT A RETAIL STORE WITH A SIGN SO THE ADDRESS NUMBER IS MOST IMPORTANT..Hvac driver mikeVersion: 4.80

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.93

Waze Navigation & Live Traffic Negative Reviews

Good at knowing where traffic is AWFUL at getting around itYou wanna know where traffic is jammed? This app is wonderful for that. Want a route around? Avoid Waze. This app is useful for for ETA’s if you sync with your calendar, and to show you where traffic jams are. However, expect it to always take you through traffic jams. The most use I’ve gotten out of this app this app during traffic hours (aka the time you would most want to use this app) is zooming out to see the full map and then seeing myself how to get around the jam. Without fail, if I’m trying to get home from work, Waze will want me to take a Street that I know for a fact will be jammed. I decided to follow the directions twice thinking maybe Waze was smart than I am and knew something I didn’t. Both times I was backed up a solid mile before where Waze thought the real jam started it. And I’m talking I was in bumper to bumper traffic waiting for the light to turn 3 times before I got past a single block. Despite this, Waze insists this is the fastest route — it’s not. Waze also becomes unresponsive to traffic reports during peak hours it seems. You could report bumper to bumper traffic in a downtown street and Waze will only mark the small section where you are even if the jam stretches 10 minutes in front of you. You would think it would gather that you’re in a bad jam and find a different route, but it doesn’t. Your best bet is to zoom out the map, and try to find a better way yourself..LordLombardiVersion: 4.35.1

Not good (especially with Apple Car Play) but has potentialI’ve been using Waze For carpooling since September (four months now) primarily as a driver. I am glad it’s been launched and I have some constructive feedback. The app has changed and is not working well with Apple Car Play. It will not allow me to access messaging feature while when I arrive at the pick up point and I cannot end the carpool for several minutes until I exit the car thus making the whole process a nuisance rather than a seamless experience. The carpool features should be available on Apple Car Play. Additionally, 1) there are way too many buttons to push as a driver, thus causing significant distraction in the process; 2) the fact that there are two apps (driver and rider) is significantly confusing to me and everyone whom I’ve ridden with; 3) the app’s design to protect privacy is the rider makes pick-up locations that are totally illogical and make no sense (like the middle of a freeway, just as an example); 4) the app biases their rider, rather than an equal approach for both rider and driver (if the rider sets a time, the driver cannot suggest an alternate) so there should be a reschedule button; 5) the app is simply NOT elegant and modern looking, it is clunky and the buttons to move between screens are hard to tap because they are so small. Other than these issues, it’s a valiant effort and I applaud the Waze and Goggle teams for trying to crack this nut. It is something the world needs..FrPoupartVersion: 4.58

Not an accurate app/ plus too many ads plus it gives you teach a quickFirst of all, you still love this app had it for a long time though lately it’s going downhill. I will tell you why I am giving this a two star is because I get way too many ads on the app as I’m driving when I’m trying to look for my location. Every time I stop at a light I get it add instead of where I’m supposed to go. Also, it does not give you enough warning ahead of time so when you’re supposed to make the turn, you’re supposed to get to the direction I found that is very dangerous. Also, I have found out that this app is not always accurate. It takes me to the wrong location. I do prefer an app as a GPS that I can depend on that gives me enough warning also gives you weather alerts, and also less on the ads. I do understand it’s free yet when you’re trying to depend on it. To get you to the location you need to get to I get tired of seeing the ads on the app every time I stop. I am also tired of the way to alert. You comes up way too quick and that needs to stop. It does not give you ample time to drive safely especially the way they drive and now it’s very dangerous. This app needs to change. I’m gonna look into finding another GPS app unless I see some good changes in this app. I will change my rating of this app once these bugs are fixed. I’m also tired of getting a lot because this app is inaccurate..Rev JudeVersion: 4.90

Used to be so goodThis app used to be so good but for the past few months is just not working. At this point i open it for police reports and use google maps for directions. I go fairly frequent to Las Vegas from California. Lately the directions won’t load and when I do get it to work it routs me completely out of the way!!!! Google maps tells me it’s going to take me about 4 hours with traffic and Waze is literally making me turn around/make a U on the 15 when driving from Vegas to take a completely obscure way adding 3 hours to the rout. The last straw was a few weeks ago driving from California to Las Vegas. At first it wouldn’t load so I went to the Waze support area and it advised to break down the trip in chunks so I decided to have it navigate me to the outlets in Barstow since I pass them EVERY SINGLE TIME. Somehow it took me trough a back way and trough a town name Crestline, up some mountains in the middle of no where and by the. It was pass 12am!!!! A 4 hour drive turn into an 11 hour drive!!!!!!! If anything happened I would have been royally effed in the middle of nowhere. This weekend I went back to California and decided to try again thinking it was maybe a problem that day. Once again it kept routing me trough some weird areas turning a 4 hour trip into 7. I had my girlfriend open her Waze to compare and Hers was working perfectly fine and using a complete different rout than mine was and about the same one as google maps..Debest74Version: 4.47.3

What has happened to Waze?Waze has been my go-to nav app, especially in car play, for many years. However, it is now riddled with bugs that make it unusable for me. I even removed it and reinstalled to make sure it wasn’t an iPhone issue. The biggest problem I have is the app hanging up in CarPlay upon launch. The screen just freezes or the map doesn’t render. The only fix is to force quit the app on my phone and restart. The easier fix is to just use Apple Maps. The next, and also serious, issue is sometimes with long routes it goes into some weird teleportal mode where it just skips large sections of the route. This has happened several times on drives between SC and NY that should be 800 miles and 12:30. After letting Waze calculate the route it comes back with a route that is 500 miles and and 6 hours. It has me on the proper route but many of the usual turns are missing and it has me magically appearing close to home several hours early. Nice trick. On top of this are the occasional crashes where the app hangs or closes on its own. One last complaint is when the phone is connected to CarPlay I cannot view a Waze map on my phone. It will only show the options screen. This has been going on even after recent version updates. I have been a Waze user since the beginning and even used it over the built in Nav in my vehicles. However, I’ve now stopped using it and would not recommend it to anyone..RdalgerVersion: 4.84

Outstanding app "Don't leave home without it"I have pretty much switched to using Waze exclusively for my navigating needs. Even though my new Toyota has a nav system I prefer to use Waze. Better routes and with Wazers keeping it current you rarely are caught in a huge traffic jam. A couple of notes after a year or two. Waze has changed and gotten a little buggy. Still use it but since the last update it crashes all the time. I will be driving and look up to see Waze has crashed. Have to pull over and restart nav. Also now has “false starts “. It will come up but isn’t functional. It has to shut down, swiped from background and restarted. What it really needs is a pause button for temporary stops. The app still crashes after the first 3 words of the next instruction. Very annoying when in heavy, unfamiliar traffic. Sometimes just keeps crashing after restart. The worst is now the sloppy handling of Bluetooth with hearing aides. I would think they would be more respectful of those of us with disabilities. After giving a direction over the car radio it disconnects from the car and keeps the empty Bluetooth carrier active. This connects to my hearing aides effectively turning them off. Just what you need is to be mostly deaf in traffic thanks to your Nav program. They need to address how they handle Bluetooth. The cheapest bidder isn’t the best..PianolistVersion: 4.76.5

I don’t understand the hype...I’ve been using Waze consistently for about a week and a half. I’ve always used Google Maps, but heard a lot of hype about Waze and thought I would give it a try. Each time I used it, I would plug the same address into Google Maps to compare routes and arrival times. Many times the routes were the same, and if they weren’t, Google Maps always had a faster arrival time or the quicker ability to see ETAs of other routes. Today when I left work, the ETA on Waze was about 5 minutes faster, so I decided to take that route. Google Maps added about 10 minutes to my ETA when I veered off onto the Waze path, but I thought maybe Waze had data that Google did not. It turns out they do not. I sat still in traffic for 10 minutes. Maybe other cities are more accurate, but Google Maps undoubtedly has better traffic data than Waze in the Cleveland area. I guess it is moderately helpful to see hazards on the road, but that’s pretty much the only feature that I like. Also I recently started seeing ads as I was driving? I understand that you need money from advertisers, but to darken the screen to push an ad and make me unable to see my driving route is very distracting and I’m always scrambling to get rid of it, pulling my attention from the road. Maybe have ads on startup or while users are not en route to a location. Overall, I think I’ll stick to Google Maps..Amc135Version: 4.51.2

Not as good as it used to beI used to LOVE Waze and told all my friends whenever the subject came up of what apps we use for getting directions. I used to say that it was the best app for and practically insist they’d be happier if they used Waze. I liked the fact that it kept telling me several turns that I was approaching the next turn so it was easier to follow. I found it, in many ways, easier to follow compared to other apps. But recently they changed that. If you’re on the highway it now tells you in miles or feet how long you have till your next exit. But it no longer shows you the ACTUAL EXIT NUMBER like it used to. If and when it does (usually when you’re really close to that exit) it no longer shows prominently. It’s all the way on the right corner and pretty tiny. I sit there driving cluelessly not knowing what exit I should be getting off at. I need to know the actual exit number way ahead of time so I can change lanes ahead of time. I have to keep my eyes on the phone screen instead of the road to keep watching the miles instead of searching more easily for the exit number based on the signs on the freeway. And then the exit number shows up eventually as I get closer to the exit I need to take. But again, I have to take my eyes off the road to search for the TINY exit number. Who came up with that idea and why is beyond me..SurfingtulipVersion: 4.79

Not very good anymore.Every time I set a long destination (over 100 miles) it gives me the stupid... uh oh something went wrong message when attempting to set the route. It literally leaves you with no choice than to use another GPS app if you need the info, like right now, as is usually the case if you need it to actually tell you how to get somewhere. You seriously need to fix this ASAP! I’m considering deleting this app now as it has become very unreliable to me at this point. It works ok with showing road info, but I need to know how to get there when I really use this app seriously. Also, it would be nice if it told you about alternative routes that would be faster if you encounter traffic. It also doesn’t show surrounding road traffic until you get on a road and find out it was equally terrible with traffic. The surrounding traffic it does show is usually not consistent with the surrounding roads one might travel. It would be nice to know before I take an alternate route if it also has terrible traffic. This app used to be a lot better. Now it’s pretty close to being bloat-ware. I want to love this app again, but right now all I ever do with it is curse at it for being so terrible in its current state. I’ll change my review if they can fix it. Please fix this app. I used to love it, now I just can’t recommend it to anyone..Impost0rVersion: 4.43.5.0

SadThis used to my best way of avoiding traffic as I commute in the busy Boston area. Worked great until a little while ago when it stopped working. Now it sends me weird ways that are NOT avoiding traffic but instead turning me in to it. Ironically (or not) it seems to be pushing me lately near shops and businesses that I visit online which makes me believe that it is pointing me towards Google's sponsors and are tracking the sites I visit rather than helping me avoid traffic which was the original intended purpose. This is further cemented in my mind as the app is also showing ads for places I frequent. I'm not even one of those paranoid people who think that everyone is watching their every move. My point in this rant... Get it together Google/Waze. I loved this app once. I would even be willing to pay for the service if you got rid of the ads and got me to my destination the fastest way. Oh! And I have also proven my point by sometimes ignoring the turn you want me to make knowing there will probably be less traffic and watched my arrival time get quicker and quicker. End of rant. Five Stars again when you put the drivers first again rather than your sponsors. Edit... Now I really wish I could give 0 stars. No response from developer on this nor to my support request through the app. So... Thanks for not getting back to me and you have lost yet another user... Wake up Waze!.Scottie NHVersion: 4.46

Was good, utterly worthless nowFrequently tells you to make left turns over concrete dividers. Frequently tells you that you are at your destination when there is no way in and the entrance requires multiple turns potentially a block away. If that was a stop on your way then good luck figuring out how because it just switched to your final destination. Often it does so silently so guess what you passed your stop 5 miles ago. Even if you try to prevent this by selecting a new drive instead of stop along the way to wipe all memory of any other destination from existence, it may switch to an old destination anyway. Frequently sends you to the wrong destination, sometimes miles from the correct one. Turns on toll roads at random after you’ve disabled it. Right now it made me go 10 miles out of my way to a gas station “along the way” (not an exaggeration, sent me in a 10 mile circle to a station right behind where I started). I stopped using it over 2 years ago except for finding the best gas prices. Now that it burned nearly 1/2 a gallon on that, I won’t use it for that or anything anymore either. Worse than nothing, please use anything else at all, maybe a fold up map or directions printed on paper. Used to be better. Ignore the older reviews. I wonder if Google bought Waze so they could tank their competition on purpose..ShadowBobManVersion: 4.82

Pop-up Ads while on routePop-up Ads just started showing up all of a sudden. They show up only when you are stopped, but they show up EVERY time you are stopped. I thought we were trying to eliminate distracted driving. Kind of disappointing. Loved this app when it didn’t do this..Shoppy girlVersion: 4.47.3

Advertisements are dangerousIt is incredibly stupid and dangerous for ads to pop up while driving. They block your view of directions, and the only way to get rid of the ads is to swipe them away. I don’t want to have to fiddle with my phone while driving and risk getting in an accident or receiving a hefty fine. Terrible design.Ack a dack dackVersion: 4.50

App FailureWaze was updated about a week ago. Since then I’ve tried to to get it to work on 4 different devices and all I get is “searching for network” for several minutes & then I get “oops, something went wrong” & that’s it. It won’t work. Clearly your new update has wrecked a wonderful app. Please fix this? Also, a lady commented on the non-stop pop up ads that are a huge annoyance & distraction. At least give us the option to pay to get rid of them. Thank you for what has otherwise been a wonderful app. grjs.TorontoparamedicVersion: 4.49

So brokenHow in the world did Google manage to completely break what used to be a really solid navigation app?? Just like they did with Nest I guess. Buy a great product then complex destroy it. Cant login anymore, cant connect to the Waze network, cannot navigate to most places. Whatever updates have been done lately have severely broken this app to the point where basic functionality no longer works making this a totally useless app. Such a shame.SamuraiSunVersion: 4.80

Stop making it worseHey Waze, stop updating your app and making it worse. Apple car play no longer displays map in “dark mode” during the day. The regular colours are to bright and distracting especially during cloudy overcast days. Dark mode needs to be available all the time..Patientx77Version: 4.79

Night mode CarPlay..?.?.?.No matter witch settings we choose, night mode won’t work. Always white and bright on CarPlay.AyeLeGrandVersion: 4.79

POPUP ADS ARE DANGEROUSIf I could give the app 0 stars I would. Popup ads that take up a third of the screen make trying to drive by it’s instructions *very* difficult, not to mention hugely distracting to the driver every time they come on screen. The developers have also removed the “can’t interact while driving” function which is the complete opposite of safety conscious..Jjf27Version: 4.81

Bad updateLast update prevents night mode to work with apple carplay now. Bright white screen at all times now… Please fix asap!!!.[June]Version: 4.79

Ruined the app with your dog and cat modeThe cat and dog mode ruined the app. Turn it off you say? You can’t!!! What a stupid feature!!!.Izzym0Version: 4.75

Asking for Health Activity dataApple says apps that don’t provide health functionality shouldn’t ask for health data.... waze wants access to activity data “to help find my parking spot?” Give me a break.Compliments of the chefVersion: 4.72

Version 3.67 Breaks Car AudioThe most recent version (v4.67) breaks audio playback as soon as Waze pops up via CarPlay in my 2020 RAV4. Only option to fix this is to madly press audio switching buttons (which works about half the time) or to force quit Waze..IainGVersion: 4.67

Not for electric car, one destination one stopIt ask if you have an electric vehicle? YES. Should ask for connector type and/or level and or distance/autonomy Not for regular diesel.... When you ask for recharge station it propose gaz station Just illusion What did I miss? Can’t put more than one stop on a plan destination! Use to It Crash You need to wait when planning a destination. Why not ask when I want to be there first?.Vincent qcVersion: 4.53.5

Était excellent, mais peut mieux faireLes dernières semaines, Waze nous envoyait tout le temps dans des parcours de rues fermées, au milieu du chantier du pont Champlain, et pendant TOUT le week-end. SVP, revenez comme avant, c’était mieux mis à jour..RadioDanDeMtlVersion: 4.37

Battery LifeYour software developers seriously have to fix the battery usage for the app. I use it everyday for about half an hour and it takes up 50% each time. It has nothing to do with the battery life of my phone or with constantly using my location. I tried it with apple maps..Assyrian PrinceVersion: 4.50

Music volume too high while directions are being saidAfter this new update, it no longer decreases the volume of my music playing on Spotify while the GPS is giving directions. I can no long hear the directions as they are being spoken, and it causes me to look down at my phone instead of paying attention to the road!.StephdannsVersion: 4.46.2

Great app, dead batteryNot sure why it needs to run 24/7, but it kills each phone I try it on. 16h of background app usage? What for, exactly?.HaiggyVersion: 4.44.1

Ads are DANGEROUS in a sat-nav appYou have the most distracting ads in any map app and those are VERY DANGEROUS during driving..刘博宇Version: 4.39.1

Thought the app was excellent until they started sending adsPros: funny assistant and design. Cons: ads that fill up half the screen while I’m on the freaking rode. App doesn’t give you the option to pick a different route. I basically decided to delete right away when the ads started popping. Steal my data and sell but don’t distract me on the freaking road.A wild giraffeVersion: 4.93

New Update is HORRIBLE!The latest update has messed the zoom up on Apple CarPlay, to the point that it’s now almost unusable. The car (arrow) is almost completely cut off, as are the streets when I’m supposed to turn on them. This problem needs to be fixed ASAP, or I’ll have no choice but to switch to Google or Apple Maps. Incredibly frustrating..NGIAPMACVersion: 4.92

Terrible app - google ruined itTerrible in city traffic. Isn’t up to date and gets confused.Hans ArndtVersion: 4.90

Fix Apple CarPlay lagPlease fix Apple CarPlay lagging issue..Deep2071992635Version: 4.85

Causes Apple CarPlay to lagI would give this app five stars if it worked properly with Apple CarPlay. When Waze is running it causes lag in the entire CarPlay system/interface and when using Waze the map loading time is at least 10 seconds behind which renders the turn by turn navigation useless. I plead that this be fixed as I’m sure many users as indicated in your forums are looking for a solution..GqteeflipVersion: 4.85

Test on CarPlay?Do you even test on apple carplay? Waze is a great app, but plagued with many bugs and a something confusing UX..FgDumVersion: 4.84.1

Annoying, takes you on weird routes, and has ads.The report feature, while great, is about the only convincing feature of this app. We used this for a road trip and it decided to take us out of our way onto a random dirt road to get somewhere the highway would’ve easily taken us faster. Just use Google maps. It’s free and does the exact same thing..Catpoint789Version: 4.84.1

I lost all my historyWith the last update I lost the whole history of trips, which was very useful..ReyLopezJrVersion: 4.84.1

Does not promote safe drivingHi Waze, I really like the fact that you rely on real time data to update it's users practically saving a lot of time with the help of those updates. However, in a world where distractions are in abundance and distracted driving is rampant, you have asked me to like, make suggestions and report on the driving conditions of the road while I AM DRIVING. How is that safe unless you have another adult in the vehicle that you are driving? Also, you announce exits 500 to 200 metres away from the exit which sometimes makes it impossible to merge in a busy traffic. There is no announcement about which lane I should be in which would certainly help especially for young/inexperienced drivers. I will be disabling my account for I have found a better alternative. I am really amazed that no user has ever reported these anamolies..RukminimimiVersion: 4.82

Not warning me about $25 toll routesSmarten up.Heyhere656Version: 4.81

BoringAlthough this app takes you somewhere as quick as possible it absolutely will not let you choose your own route shame. Sometimes I like to take it easy.JgdtujvdVersion: 4.80

REMOVE ADS!REMOVE ADS! Distracting and if you have an insurance apps that requires you to have an app such as intact insurance. It tracts your abs can tell if you’re getting notifications. Therefore it think your using your phone and you lose points on focus. Great app but the ads ruin it! At least offer a paid version to remove ads..J1924Version: 4.80

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