Waze Navigation & Live Traffic Customer ServiceWaze Inc.

Waze Navigation & Live Traffic Customer Service

Always know what’s happening on the road with Waze. Even if you know the way, Waze tells you instantly about traffic, construction, police, crashes, & more. If traffic is bad on your route, Waze will change it to save you time.

Why Waze?
◦ See what’s happening - Alerts about traffic, police, hazards and more on your drive
◦ Get there faster - Instant routing changes to avoid traffic and save you time
◦ Easily listen to music - play your favorite apps for music, podcasts & more right from Waze
◦ Know when you’ll arrive - your Arrival Time is based on live traffic data
◦ Pay less for gas - find the cheapest gas along your route
◦ Drive with Apple CarPlay - use Waze on your car’s display
◦ Always find the way - choose from a variety of voices to guide you while you drive

Be prepared, drive with Waze.

You have full control over your privacy settings. Learn more about the Waze privacy policy, including what information is accessed and how it is used: www.waze.com/legal/privacy

Waze directions aren’t meant for emergency or oversized vehicles.

Waze Navigation & Live Traffic App Comments & Reviews

Waze Navigation & Live Traffic Positive Reviews

Battery drain, several issuesThe battery drain when I use Waze is unreal. I was at 43%, opened Waze & drove for about 12 minutes, decided to add a stop. I looked at my screen and the low battery 20% alert was up!! All of my background apps were closed, and there was no reason for my battery to plummet that quickly. Sometimes my app won’t show my icon but shows the “shadow” of where it’s supposed to be. Another issue is that it doesn’t show all routes. I know a certain route isn’t normally the fastest, but I also know my city’s traffic patterns and it won’t show it. Also, I’m in the top 1%, but how do I know when I’m getting close to losing that prestige? How do I see if the population is catching up to me? Finally, the fact that it doesn’t tell you whether your destination is on the left or right is so irritating and basic that I’m shocked it’s not a feature. I wish there was a feature where you could customize which “hazards” to voice prompt. For example, I couldn’t care less about a car on the shoulder ahead, and it’s annoying to have my music interrupted by that stupid hazard alert. But I would want to know if there’s a pothole ahead, an object in the road, or a police reported ahead. Create a way to narrow down the voice prompts! Why do the other Waze avatar icons around me never move? Speaking of Waze “people” icons, please come out with more options!.Version: 4.40

Love it & Hate it all at the same time.I have been using Waze for about a month now I commute Just over 1000 miles a week. I really like that many people are out there using it and that you get vital information like a car’s coming up on the shoulder, objects in the road and where the police are camping at. The only problem I have with Waze I’d like to see some changes is that there are too many choices to make when reporting information, for example if I want to report a car on the side of the road I have to hit four different selections before my information is sent meanwhile I’m trying to look at the screen to find a small button and not paying attention to what is on the road. Reporting information needs to be simplified for the driver no more than two clicks to report a hazard something along the lines of the first click hazard second click “car on shoulder” or “car in lane” or “object in lane”. Decision making buttons need to be a little larger like when you’re confirming a hazard on the road is it still there yes or no the buttons are too small and I often miss them and not able to confirm the information information. May be a few seconds before you approach the hazard two large buttons could pop up and simply confirm yes or no is it there. I will say this I do enjoy using it and it is much better than Google maps or other navigation apps out there..Version: 4.67

Was GREAT....Now it doesn’t work 😖I had been using Waze for about a year and LOVED IT!! But since the most recent IOS update, it continually is “searching for GPS” and looking for language (I still speak English 😉). I went to my cellphone provider, then Apple, and logged off of Waze to see if the app would reset itself and be fixed. This didn’t work. I even did a total reset of my phone, and nothing worked on Waze and Google (who owns Waze). I then contacted Waze, but got nothing but constant/obvious automated answers back that stated things to do that I already started I HAD ALREADY DONE and listed in my email. This is upsetting since other competing GPS apps work on my phone, so it’s not anything on my end. After a couple of weeks, I did a web search to see if others had issues or could help me. Interestingly enough, I found out I am in good company, sadly. Please Waze/Google, it would be greatly appreciated if you could actually get this obvious bug fixed. Your app was wonderful, but I’m sadly happy to switch to another app to at least get me to places. No, the other apps don't have the accident, police, or other very helpful perks. I just can’t stand diving “approximately” or now the map keeps me at the beginning location and has no idea that I have already driven and arrived at my destination. Beyond frustrating. Again, please send out a fix! 🔨.Version: 4.34.1

Great app but has definite shortcomings.Waze is my #1 choice for GPS. Live traffic updates, being able to edit traffic conditions on the fly to give a more accurate commute, and sharing routes and eta’s are great features. I do hope they integrate voice commands with Siri so we can say things like “Hey Waze, drop a stopped vehicle pin.” While we are driving so interaction becomes handsfree and safer. I gave 3 stars because there have been repeated issues with the app and service saying “No GPS available.” I have tried rebooting, deleting & reinstalling, and clearing the app cache on my phone as well as making sure iOS and the app are updated constantly. But the occurrence does not appear to be linked to hardware failure unless it is something inherent to the 8s. Google and Apple maps do not have any issues when this occurs so I’m at a loss as to what causes the issues with Waze. This occurs for about a 8-12 hours once a day, once or twice a month. Not the end of the world but heavily inconvenient when you regularly use the service for your GPS navigation (and it’s a great service) and you are on the road daily for 4-6 hours at a time it is a problem. If they could fix this problem and integrate voice commands for pin drops, this would be a hands down 5 Star app. Hopefully I’ll get some feedback and can continue to use the service..Version: 4.38.1

Die-hard Wazer!!!Update: Waze updates have been good and the reporting process is improved and there are less steps to get to the actual reporting - yay! When you fix the default address estimation from interstate (literally I get suggestions for MI addresses, and I live in Alexandria VA!). Previous: I've recommended this app to dozens of friends and helped many download it to their smartphones and set it up for them. I can't say however that I'm very happy about the latest version of Waze. The GUI is not what it should be, the # of improvements is about equivalent to the # of detriments. It's hard to cancel an instruction once entered, the screen going from side to side is not user friendly. And reporting hazards is STILL a 2-3 step process!!!! There should be the option for active wazers to have a "visible police" button, "car on shoulder" button "construction" button and/or various traffic buttons of our choosing on the map page that we can report as we go. Also, PLEASE STOP SEARCHING THE ENTIRE MAP OF THE USA WHEN I'M OBVIOUSLY SEARCHING FOR AN ADDRESS IN MY LOCAL VICINITY. That was an obvious upgrade improvement you guys should have included. I would give you 5 stars or 10 or 20 because I love your app - but these improvements really need to happen ASAP. Keep up he awesomeness Waze!! Plus your Customer svc and responsiveness is great too!.Version: iOS 4.30

Better than the old CB days.Waze is a user based traffic information app. It does rely upon users to report traffic conditions, construction, accidents and police. As a user passes by a reported problem, he can say Thank You, indicating the condition exists, or No longer There, indicating it has been cleared. There are two things I’d like to see changed: 1) allow the time to respond to the condition to last longer. Sometimes, the actual condition is at a slightly different place due to the time lag between where the incident is and when it was actually reported. and 2) when reporting police, it would be nice to know if the police is moving or stationary. If moving, the radius for notification should be extended and the time to clearing shortened, as a moving car will not remain in its position very long. If stationary, then notification can remain as it currently is. If police is moving, it would also be nice to know which direction and then adjust notifications accordingly. Note these are suggestions and not complaints. This is a great app and a must have for any driver. It also has a pretty good navigation system. But if you select another route than it gives you, it is slow to recalculate and sometimes requires stopping the navigation and then restarting it to get the alternate route..Version: 4.46.1

Don’t Leave Home Without ItThis app has saved me so many times. I absolutely love it. I use it constantly, mainly because it alerts me to traffic and cops, but also because it has shown me shorter ways to places I go to all the time (and thought I knew the best route there). I only have two complaints. The map change suggestion feature is totally useless. There’s a road near me that’s a private lane and ends at one curve of an s-curve. Waze always tells me to use this road for 100 feet, then get back on the main road. No, the private lane ENDS at the main road! I’ve tried changing this a dozen times, and it never gets changed (once it was actually, but a week later it was back). I’ve learned to ignore it, but I feel sorry for tourists because they get confused (I can tell they’re using Waze when I’m behind them because they’ll slow down and sometimes stop, which is really annoying). My other complaint is that I can’t tell it to remember certain routes. From my house, there are two ways to the county road. They’re both the same distance and about the same driving time. The difference is that the one Waze always tells me to use is single lane partway, very narrow the rest of the way, and has a lot of hidden entrances and blind hills and curves. I’d much rather take the safer way. If Waze finds a way to fix these two things, I’d give it 5 stars.Version: 4.45

Most useful but some issuesIt is the most useful of the navigation apps because it uses the most sources for information and does a great job helping me navigate. Directions are given in a way to help locate the turn or offramp. Other apps often change suddenly into step-by-step directions or some form that I do not want to see. Waze stays consistent in the format of the split. Waze has a number of notifications about things in the road. These are good but also have weaknesses. It is hard to report that something was not accurate. At the point it is supposed to be there the option to indicate it was incorrect goes away. This option should remain for 2 to 400 feet after the symbol location. Most hazard reports are inaccurate. Most police reports are incorrect. This is frustrating because it such a good idea but the tool doesn’t really allow for good reporting. Stopped vehicle reports do not indicate in lane or side of road so they are usually pointless viewings of vehicles stopped somewhere having no affect on traffic. There is a great feature to go later on the time this feature cannot be used for some reason I will choose directions to the airport. Half the time I can choose go later and half the time for the same trip I cannot. I know the data is there. But for some reason the feature just vanishes. Make it easier to report..Version: 4.39

Good but not great.I’ve used this app for years and hardly drive without it. It gives great directions and usually gets me where I’m going the fastest way possible. That being said it has some serious flaws. It definitely takes some time to account for traffic or an accident and bypass that route. It also doesn’t take all routes into consideration. I’ve had times where it will only give one route option when I know for a fact there are other routes I personally know. And it usually doesn’t give you routes that bypass the freeway that’s backed up unless you actually set the whole app to avoid the freeway, even if the side streets are the faster route. Also if you tell the app there is a road closure they send you messages asking about it and don’t acknowledge them on the route. But there is no way to answer the questions and if you don’t answer they consider the issue closed and don’t change the map. This has happened to me at least 8 times in the same place where there is long term construction that’s had a road closed for over a month. But the app keeps telling me to take that route even though I have documentated the road closure every time I go past it. They send a “chat” asking about it, but there is no place to respond to the message in the app. So they ignore my documentation of the road closure and keep telling people to go that way..Version: 4.86

Great nav app... BUTI’ve been using Waze for quite a while. However in one of the recent updates there are some problematic issues that need resolved. First and most important... waze now announces “hazard” ahead instead of announcing construction ahead, car stopped on road ahead, pot hole in road ahead... etc etc. because it only announced a “hazard”, one must now look at the phone to figure out what the hazard is... this can be a safety issue. It was much better when the announcement stated exactly what the hazard was, therefore one could stay focused without having to look at the phone all the time. Another change in a recent update is the new female American English voice is very annoying!! Please go back to the original voice... it was much more pleasant and natural sounding. This new voice is not very friendly and on a long drive it’s quite irritating. Overall it’s a great app that has saved me time and gas getting from point to point. The rerouting around traffic jams and accidents are nice, identifying traffic cameras, speed limits and current speed, etc are all nice features not found in other applications. Keep up the good work Waze... but PLEASE fix the “hazard” warning (by going back to the way it used to be) and change back to the original American English voice. Thank you.Version: 4.55.1

Incredible resourceI am delighted by the services provided by the Waze app. On the first day I used it, it took me by previously unknown routes to a bakery to pick up a birthday treat for my dear daughter with 5 minutes to spare through rush hour traffic. The second time we used it we were at a huge airshow just outside of Portland OR and Waze saved the day by taking us back to Vancouver, WA on a very quiet and beautiful twisting country road through rolling farm land that ended up bringing us into Portland by way of the St. John's bridge. We were astonished to find that it took the same amount of time it would have taken us to go on the highway on a low traffic day. We were sold on it through these first initial encounters. BUT, my third use of it made me recognize how incredibly valuable and up to date it is it is when my destination was 2 blocks away from a bank robbery in progress and it diverted me from my normal route down narrow side streets where multitudes of cars were coming in the opposite direction but I seemed to be the only car going against the flow of traffic. Waze kept me safe and away from gunfire that was occurring just a block away from my final destination as bank robbers tried to make a getaway. Thanks Waze and thanks to all you Wazers that keep this app up to date so consistently. You rock!!!.Version: 4.41.2

Doesn’t work well with iOS 12Update Oct 3, 2018- We’ve been using Waze for many years and have always loved it... until iOS 12. There has been so many issues with it freezing, crashing and interfering with the built in Bluetooth in our car. It will completely cut off the Bluetooth in the car making it completely useless. We deleted the app for a while because it just didn’t work at all and redone loaded it after some updates were released after iOS 12 was out for a while and that’s when the Bluetooth issues started, needless to say we deleted it again. I’m very disappointed, we used for every drive we took, even up to the grocery store 2 miles away. As you can see below from our first review we absolutely loved it... But sadly, not so much anymore. I really hope that you’re reading these reviews and doing something to fix these issues so we can start using it again! Since Google owns Waze I Would love to see some of Google Maps functions integrated into Waze. Other than that I have no complaints except the occasional outage, but we've been using it since it came out a few years ago and have loved it from the beginning!! Keep up the good work and get some of those google map features carried over to Waze!!.Version: 4.43.5.0

Useful but NOT safeI like Waze for navigation; it has some good aspects over other map apps-I like that based on the day and time that I open the app it predicts where I might be going, I like that it chooses the shortest route and is always right regarding my ETA, I like that I can send my ETA to any of my contacts so they know when to expect me, and I like that if I try to access the search function while in motion it says this is unsafe and asks if I am the passenger. I DON’T like that all other uses of the app while in motion are extremely unsafe. To document police, accident, stalled car, road closure, etc I have to take my eyes off the road to navigate through all the prompts which is exactly like texting and driving, I DON’T like that there are ads that pop up anytime I am going less than 5mph-my husband has them pop at highway speeds! We need a paid version of the app!! Also, the see other people on the road function does not work well. There are many times I see other icons when there isn’t even another car around or my husband is using the app in his car ahead of me but I don’t see his icon. Also, beeps are not useful. Not only is it unsafe to get in and access the beep function, it serves no purpose. Once you accept them there is no history and no way to tell who beeped you. Like I said, I like the app for overall navigation and real-time ETA, but otherwise it needs some serious updates..Version: 4.34.1

The coolest App to discover a stocker who is tapped into you by staying closeI love this app simply because of his style and I like way to look at our worsening traffic situation all across or length it's no longer our grandparents freeway gone are the days of leisurely drive and pleasant afternoon behind the wheel now driving Siri is business and not to be left that at all so Waze shows it other ways to use this app Multi platform use an informational stack to assist with around you at all times need to come to that oh my by that I mean the dreaded stocker the one who just won't leave you alone and must bother you in any which way they can interesting that avatars have now become avatars maybe that's a new word car the tatf. but for later next line recently I've had that displeasure of finding that I to warrant a sucker and I only found out because Waze showed me that my stocker was never far behind have a virgin ever prime ever trying to communicate the Daniel benign idiocy of their plate In stocking me it showed me how to stock them and soon as you might imagine the police were involved and well wouldn't you know it my stocker became a shocker who ended up in the slammer known as the locker and there you have it my happy story brought to you by the way thank you Stucker free.Version: 4.55.1

Not maintaining media selection and location at start up in CarPlayI love Waze in its overall functionality, but it has gained a couple irritating issues over the last few updates. As CarPlay activates in my car, or any car for that matter, after I’ve used Waze as my last app, when Waze initializes it automatically starts playing from my phones media library. It doesn’t allow the current media selection to continue, including the radio. It’s the only app that has constantly done this for the last couple of months. All other non-music apps don’t interfere with what media is selected. I have to manually go and select that media source again and then come back to Waze. If I have another app going like Google maps, this doesn’t occur but when I select Waze it always does this. Also, Waze in CarPlay has trouble finding my location upon initiating. I have to go onto my phone and open the Waze app itself and then close it out in the task manager. Then, when I select it in CarPlay it works fine. Lastly, the speedometer now—just barely—partially shows at of the the top left corner of the display in CarPlay. Cannot not been seen usefully. I’ve got as far as uninstalling the app, then reinstalling it and signing back in and it still does all of these..Version: 4.70

Just install and use it. Always getting better. A few improvements requested.Great features: best routing around trouble I’ve ever seen around the most up to date traffic information possible. The audio app integration is a neat addition. I recently upgraded my phone and it uses the additional screen space effectively. Changing the voice for directions is great. Loving the validation Cookie Monster provides at my destination! Could be improved: Pandora integration makes it look like you can change stations or thumb up/down from within Waze but it doesn’t actually work. Needs to include Audible and Podcasts apps. If I take a shortcut through an alley or start out in a school parking lot, Waze seems to really lose track of where I am and is in recalculation mode for miles at best. Sometimes I have to kill it and start over to get it to tell me where to go at a critical junction. Nit pick: Routes could better predict drive times based on historical data. I drive from Illinois to Missouri in the St. Louis area every day. That means picking a bridge over the Mississippi right at the start. I-270 will always jam up in north St. Louis County after I leave my house and take 5-10 minutes longer than Waze says on a GOOD day. They aren’t all good days..Version: 4.51.3

Great app with big user baseThe app is great, very few times do I see a cop without him being marked on the map. However that all depends on how many users are active in the area. One feature I would like to see is the ability to drop the marker down manually if you want. Or to be able to move it if it’s in an inaccurate spot. Any time you see a car on the side of the road or a cop, you’re driving. So trying to navigate the UI while driving is dangerous, but if you don’t then the marker won’t be accurate. Being able to place a “personal” marker that only you can see with 1 button press. Then afterward the user can edit that personal marker to reflect what they saw, for example a cop. This would allow the user to change the personal marker when it’s safe to do so. While also increasing the accuracy of the placement because it’s 1 button press. At the moment you need to try to press 3 or more buttons and hit send right as you’re going past them. Understand some of these users are driving big trucks, so this feature could save a life. It may even increase user interaction as I’m sure there’s a lot of people who want to mark it but don’t want to look at the phone for too long..Version: 4.82

Florence EvacuationWAZE IS AMAZING. Thank you sooo much whoever created this APP. I am home safe because of this APP. I can not praise you enough. Hi everyone. Right now I am so thankful to be home. We evacuated to Concord and was there from Wednesday the 12th to Tuesday the 18th. We knew our home was alright but you know you need to see it for yourself. We left Concord at 10:30 yesterday morning along with our two puppies. We used our GPS on hour cars for a good ways. We ended up in SC at South of the border. This was also with the help of a police officer and a local resident. But with all of this and trying to get past the water flooding was daunting. My sisters we watching out for the whole way. One of them told use to try the app “WAZE”. I downloaded it to my iPad. I am here to tell you we would not be home today if it wasn’t for this app. It would even tell us about a vehicle parked on the side of the road a half a mile away in the dark. It is amazing. She only made two mistakes but that was because road block had just happened. I highly recommend this app. Everyone stay safe and God bless all the lineman, police, EMS, firefighters and anyone else I have not mentioned that are working so hard to keep us safe and getting our lives back to normal..Version: 4.43

Vacation Travel SOSDue to a Cat 5 Hurricane Irma and Cat 4 Jose which caused destruction and total havoc in the Caribbean our well-planned trip to Grenada (a year in the making) was cancelled after 3 hrs. of wishful thinking and 2 wks. of monitoring NOAA and the weather channel several times a day. With our flight cancelled and at JFK hrs from home we decided to just turn in our tickets for an impromptu trip to San Francisco which was on our bucket list. We flew in without any preparation more than finding a last minute deal on a downtown hotel for 2 nites. We rented a car once we spent a couple of days in San Francisco. If not for my WAZ app we would not have been able to do half of what we did! It got us to our 2nd location a rental outside of San Francisco and on time! It took us to Big Sur via Rte 1, all around Napa Valley, and adventures that took us to views of the Golden Gate Bridge that only locals get to see. With the app we were able to find our way to impromptu routes that took us 2500 ft to an observation tower that blew our minds. The app regularly saved us from excruciating California traffic jams by re-routing us and is amazingly good at time estimations. We are most appreciative for this app. Thank you for helping us explore gorgeous Northern California..Version: iOS 4.29

Better than mostI’ve just begun to use the app. I like the fact that it alerts you when the police are near. It also notifies you if a car is on the shoulder of the road stopped. It has a background music feature which would be nicer if it included Apple Music or Pandora. The app warns about road work, traffic jams, it is nice. It is slow to sync with Bluetooth. I can sync my phone with my truck, yet the app does not speak through the Bluetooth connection. It is difficult to communicate while I’m giving and address for directions the first time. It is hard to hear because it will not use the iPhone speaker in the beginning either. I have to hold it up to my ear while giving the first address. Shortly after the first route begins it will use the Bluetooth connection. The graphics are much better than the iOS app and also Google Maps. The screen view is also better than other apps. Seems more intuitive than either of those GPS apps also. The app is slow to turn off the location services on my iPhone after I reached the destination. This concerns me that it might run down the iPhone battery prematurely. It does have a nice parking feature to locate your car later. Fix a couple of small things and it gets 5 stars from me. This is my new GPS app..Version: 4.45

Hate to delete this navigation appBut for a long time now, probably almost 2 years (I know, I’m faithful). I’ve realized this thing eats up SO much data. I run out of 2 gigs in less than a week on long drives. I love everything about it (especially hazardous objects on road and police), but it’s missing an important feature I’ve secretly been waiting for that google maps has and that’s the whole standby screen to save battery and phone from heating up. Many times Waze redirects me from traffic which was cool, but then I realized after a couple times, I actually lost time AND gas because of it due to stops and whatnot instead of just sitting in traffic. Not that it hasn’t helped at other times, but I’ve learned that most of the time the traffic it predicts has long dissipated (so much for “live”. Overall, it’s just been getting worse and I’ve thought to delete this app a long time ago if it weren’t for the social part, but then I realized all my friends haven’t touched it in forever and I only use it to share with my wife who doesn’t even realize I send her ETAs anyways till I’m already there and she calls me to ask me if I’ve arrived lol. It’s been Waze, but ultimately, my data is more important to me than the 80% ghost police notifications and my safe speed limit travels..Version: 4.34.1

I love Waze!!I really like this navigator! He is very handsome and cute! Convenient functionality with the calculation of the departure time, and other functions with the setting of the path. I also really like to see other users on the map, it gives the impression of a large and friendly community. I also want to separately note the funny voice-overs of the navigator. They are very cool! Add more of them and don't delete the old ones! Now to the remarks. 1. Make the interface more interactive. Add pictures to the speaker's voice menu, and redo the search for alres and establishments in general. If you don't live in the city for a long time, it's hard to determine from the full-screen list of addresses which place you need to choose. Make a small sheet with a view of the map. 2. Add more functionality for electric vehicles. Namely, give the opportunity to plot the most effective route according to the criterion of the maximum speed of the road. The avoid freeways feature does some of this work, but it doesn't do it quite effectively. 3. It would be great if Waze consumed less phone resources and would not heat it up so much. And so Waze is my only navigator that I use every day..Version: 4.84

Awesome, but latest rev draining battery!Love this app and use it all the time. Routing seems to favor getting to bigger roads rather than using local roads for short trips, but otherwise works decently to get around traffic. One thing to watch for is I think it treats a right turn the same as a left in traffic, when often a left is nearly impossible to cross 2+ lanes of traffic rather than just entering 1 lane. Rel 4.46.1 is having a crash issue — after 30-90 mins it’s crashing. Also seems like it’s failing to add some previous drives to the history. Had one drive that was done and I’d arrived but when i went to history to go there again, I had to re-enter the address because it was not in history. Also, it's damned annoying that I registered with my cell# years ago but replaced my phone a while back and had to rebuild the keychain and I didnt remember my password. Unlike 8million other apps that have a forgot password function, WAZE says it's impossible to recover my password without having already registered with my email. A) that's stupid! B) tell me that when I registered years ago not when it's too late! I lost wazer royalty status and havent even bothered to re-register out of bitterness! Serioisly, guys, you have my phone#! Text me with a password reset link! It's not like there are bank accounts at stake here!!!.Version: 4.46.1

Trucking with WazeI am a truck driver and I have used several different navigational tools throughout my years. None have been as rewarding as WAZE. This app is excellent. I am on the road almost every day of the year and this app has saved me time & money in more WAZE than one. Time is money. This is a true statement. Every trucker out there will tell you the same thing. So it pays me to use WAZE. If WAZE was to add “truck routes” as an option it would not only be excellent, it would be exceptionally excellent. It would definitely be my #1 go to app every time I was in the drivers seat. I can all but guarantee the same would be true for tens of thousands of other truck drivers as well. There are other apps for truckers that include truck routing as an option. Other than that, comparing them to the WAZE app would be like driving a brand new semi equipped with a 13 speed Eaton Fuller transmission just cruising down the highway, to driving a beat up old 18 wheeler truck without a turbo with a 75,000lb load hanging on the fifth wheel trying to reach the summit of Colorado’s Vail Pass. Thank you WAZE for being a friend out on the road when I’m away from mine at home‼️.Version: 4.82

Avoid traffic via alternate routesThis app is great for finding alternate routes. It uses up my battery though. Please give an option to have It search for my location only when I am using the app. When I close the app, it doesn't need to keep track of where I am anymore as I am likely not driving. I find that this app gets me places more quickly while avoiding traffic. It needs a little more fine tuning, as it put me in a no outlet street very close to the back end of my destination. I had to drive away from that point and the-input the address to get to the front end, but that worked. It was beneficial that I already had a sense of what the place should look like. I like that it recognizes "streets" in some major parking lots. That was a pleasant surprise. :) I wish there were a way for it to show how much time I save by going the alternate route versus the normal highways. UPDATE & REQUEST: Yay! My battery lasts a lot longer now. Thank you for addressing this issue. It would be great if there were a button to notify others when there is a train crossing (and recommend alternate route or option to wait for train) and the same with drawbridges up (I live in a city of bridges so this is quite valuable info and is not the same as slow traffic)..Version: 4.52.5

One of the best if not the best GPS appsBasically my title summed it up. The Waze app is one of the best if not the best GPS app available to the public and amazingly free I shouldn’t of said that too loud I don’t want to give them any ideas. I just moved into a new home in a very new subdivision and ran google maps,Bing maps,maps and a couple of others none of the other GPS apps could find my new house but guess what the Waze app pinpointed it directly took me right to it! Seriously though the Waze app gives you real time information as it is occurring due to the fact it’s interactive with other users. Not only do you get directions from point a to point B Waze gives you a choice of three different routes and you choose the one you think would be best tells you the time it would take to do it how far it is tells you what obstructions you might encounter along the way. The app allows you in real time to post accident stead of just occurred where police are hidden shooting radar tells you what speed the traffic is moving in a traffic jam it’s a pretty accurate app as long as other users are updating events as they occur. To sum it Up the Waze app is outstanding.Version: 4.50

Stunned!!!Huge shoutout 2 Waze & ALL Waze users in Richmond VA (and all tri-cities) 4 how live this app truly is. TBH I had my doubts! But you have definitely made me a believer of the amazing accuracy! Each time I’ve used waze & there’s an alert of police, debris on road, & car on shoulder etc...it was at a💯! So I 👏🏼 U & All the Waze users! I ❤️@waze & will recommend 2 everyone! I will most definitely consider giving waze 5/5 stars ⭐️ if you guys would take all the users suggestions that I’ve come across & actually make it happen in a more timely manner. I also have a suggestion myself. CAN YOU PLEASE ADD more options on vehicles to choose from (or be able to change the color of the vehicle by being able to hold the vehicle down and choose a different color) on the navigation map? Also, make the vehicles you have available actually look like the description of that vehicle? For example: The SUV looks like a dump truck, the bus...well there should possibly be two types of buses (make them both longer & make one yellow), and as I’d stated before have different color & size options for the cars, & make one for an actual SUV with different colors. I really hope you’ll make these changes. Once you do, I’ll be more than happy to give you a 5/5..Version: 4.39

No customer support at allCustomer support is an automated email feeling you to refer to the troubleshoot section. A section that I have read so often looking for me resolution, that I have now memorized it! Simple issue - I lost my password. Password reset help allows me to put in my email address. But I do not receive any email to reset the password (tried numerous times). So now I think that I may never have registered my email on Waze. And my only option is try to create a whole new profile. When creating a new profile, I want to register my email (which I don’t think I did in the initial profile since I am not getting the password reset email etc). When I try to register my email in the NEW profile I created, Waze won’t allow it and says ‘email already exists’. So if the email already exists, why doesn’t Waze send me the email to reset my password on the old account to which I lost the password? IF MY EMAIL IS ALREADY REGISTERED WITH WAZE, WHY WON’T WAZE SEND ME A RESET PASSWORD EMAIL? OR ALLOW ME TO SET UP A NEW ACCOUNT. I have only one email address!!! If it is in use on the old account that I locked myself out of, either allow me to reset the old account or allow me to set up my new account with my email address. Simple!! Why is it so difficult?.Version: 4.37

LOVE IT!!!!This is THE most accurate GPS system I’ve ever used. I have never been steered wrong w/WAZE or down a street that’s closed or non-existent. Plus, another beauty with them is that they automatically update road changes, streets or maps, so YOU don’t have to worry about doing it yourself right before heading out the door!!! All you do is turn it on and go!!! I also absolutely love the “heads-up” notifications I get when driving (i.e. police ahead, road delays, accidents, etc.) and the continual notifications of when you’re getting close to having to take a turn down a street or close to taking an exit. I can’t even begin to count, how many times I have gotten so incredibly frustrated, when using other mapping systems, receiving late notifications (like 15 seconds beforehand ) of when you had to take a turn but then miss the street or miss the exit and then having to travel beyond your destination, in order to make a U-turn back or take a different exit, in order to back track around and get back on route .. ugghh 😖🤬. NO more of THAT nonsense w/WAZE!!!! Thank You!!! 🙏🏽 Keep up the good work - you definitely have a happy customer with me. 😃.Version: 4.63

Needs Some ImprovementI will preface my review with the fact that I use Waze the majority of the time when traveling to somewhere new, or when I need to gauge when to leave. One major glaring issue...when you receive a phone call on an iPhone, it switches to the phone app but doesn’t switch back to Waze at any point. This issue makes the screen timeout and the navigation display turn off. This can definitely cause an issue when you’re traveling at highway speeds and have to hold your phone in front of your face to get it to turn back on. Another common issue I’ve found, it doesn’t automatically choose the best route. The algorithms used seem to skew in favor of highways. I know you can choose the option to avoid highways, but it’s the traffic I want to avoid not the highways. The majority of the time I use the app, I’m constantly pulling up routes to change it to a more favorable option. Case-in-point, I was traveling to an appt on Tue and Waze showed an arrival time of 5:21p. While I was driving I kept checking routes and ended up changing to one halfway through that got me to my destination at 5:06p. Pretty sure that since the app is running on AI, it should be better at choosing a more efficient route while in transit, rather than having to constantly change it myself..Version: 4.63

WAZE is my road buddy.I really like the WAZE app. I use it all the time. It is great for turn by turn audio directions that keeps me hands free. The learning curve is fairly easy and the app features and interface have been consistent which is great because having to learn new and improved stuff while actually driving isn’t the best. I frequently drive up and down the whole west coast and WAZE is a lifesaver for re-routing around traffic jams and knowing what the speed limit is in an area as they seem to change a lot. ** The reporting system could be streamlined a little to make it easier to report the most common incidents on the home screen and the detailed hazard reports do not allow for some common issues: people on side of road, weather issues that impact safety/visibility like severe rain/lightning/ road ice and to easily report changes in speed limit signs. It would also be nice to be able to mark a hazard location when “out of signal” that would pop up when reconnected. **We really enjoy the occasional “guest” reporting voices ( Star Wars, Cars, Coke Santa) it would be fun to do the same and have some seasonal options with the Wazer profile avatars too! Overall WAZE is my road buddy and is my go to app. for driving directions..Version: 4.42

Annoying additionsOverall, a good app; however, lately advertising symbols continue to populate the map. Driving past an area that has a lot of fast food places will populate the map with advertisers such that it actually crowds the map. Like ai need more ads. It just makes the map look way too busy when you’re trying to glance over to check out where you are in your route. Additionally, and just as annoying is that they have added your speed to the map which turns red even if you’re exceeding the speed limit by 1mph. If that’s not already enough to annoy someone, every few seconds a large red speed limit flashes alerting the driver they are exceeding the speed limit. It’s completely annoying! There are few if any drivers on my commute that adhere to the speed limit and doing so may put you at risk of getting rear ended considering most are driving at least 15mph over. The point being is that this sign flashes continuously every few seconds during one’s commute and is annoying especially seeing it for well over an hour every day. I don’t need this app to be a babysitter alerting me constantly that I’m exceeding the speed limit. I am considering switching back to Google maps..Version: 4.51.2

Getting a creeping feeling...I’ve used Waze for years and loved it, but I’ve started becoming suspicious of some routes it takes me. I use it just about every time I drive, even when I know where I’m going, for traffic updates, cops, etc. Lately, it seems like Waze tries to force me onto main roads when backroads are a much better option; even in the dead middle of rush hour when I’d have to make a left turn off the main road, without a signal or stop sign, against pure gridlock. Meanwhile the backroads are light with traffic at best, and much faster (and arguably safer). I’ll point out, while these backroads are residential, they aren’t neighborhood roads or anything like that at all. With all that said, I can’t help but get the impression Waze is diverting me towards companies who advertise with them. This wouldn’t bug me too terribly much if it weren’t for sending me directly into heavy traffic, even if just a quarter mile or so, when I know it’s going to take much longer to navigate through it than the couple extra minutes Waze estimates. I can’t prove it, so I’m not saying I know this to be true. What I can say is that this used to never happen, yet seems to be an ever increasing occurrence when I use Waze now. It’s starting to make me reconsider its value over Google Maps..Version: 4.60

I can be a FIVE STAR App!This app can be a five star app. Granted it’s new and growing. But, the directions are not always exact. The notifications on traffic, things on the road, car pulled over, accidents, police near by, red camera alerts are amazing!!! This app can be five star when the directions to some areas are corrected. Even when submitting a notice of an address that is incorrect is some times difficult to fix. These addresses are confused with streets that are similar in name. For example, Moreno is the correct address vs. Mereno which is also a street and is not correct in pertaining to the location I need to go to. I have had it corrected by another Wazer, yet is reverted back to the wrong name of the street. Those are the frustrations I have. I notice it more on some addresses being incorrect based on, that I am driving a lot. This app is great for keeping you aware of where police radar are being seen by other Wazers. The Wazers are what makes this app so useful and fun to use. Such a wonderful idea and to make you aware of traffic locations, slow downs, standstills and much more. I really like how the blue circle gets highlighted around your car on the app when you have driven into a radar area. Love this app!.Version: 4.56

Needs ImprovementCarPlay support needs attention. The dictation of destinations is flat out broken. If I’m playing music or podcasts in Overcast, it won’t even pause it when listening for the voice dictation. Even worse, even if no audio is playing, the app says it’s “listening” but catches nothing. The feature is useless. Reporting stuff takes too many taps. There are basically 2 things that get reported 99% of the time - police and car stopped on shoulder. Why can the police report be done in 2 taps while the stopped car takes like 4? Why does it take the same amount of taps as roadkill? Siri Shortcuts integration is BADLY needed. It’s the best way to gain back some functionality since you can’t set default map apps in iOS. “Hey Siri, Waze to mom’s house”. PLEASE!! Turn tracking. When I come to a turn, please just assume I’m making the turn and rotate the map when I get to the intersection. I know the GPS needs some time to verify that I’ve actually made the turn, but waiting 3-4 seconds for the map to recognize that I’ve made a turn is bothersome and sometimes very annoying if I need to make multiple turns in quick succession. If the app would just assume the turn is going to be made and preemptively rotate the map, that would be awesome. (Like the native Apple Maps does it).Version: 4.45

Using Waze for 6 years.I’ve been using Waze for about 6 years and there have been a lot of great improvements in that time. I only have a few gripes about it atm. First off it’s kinda annoying when it automatically navigates you to a location like your home. I do not have a normal commute being a contractor. So I head home at different times in the day. So what happens when I’m entering a new address to drive to it interrupts me when I’m still punching the address in. At times I’ve been mistaken when the address I just entered was where I was heading, when in reality it had already decided I wanted to go home. I wish this function was optional! The second issue is waze will take you to the completely wrong location because it didn’t find the address you where looking for so it will say let’s go and when you get close it’s just the street and not a house number. Or it will add a NE at the end without you noticing it. I’ve spent a lot of time having to navigate to the right address using google or Apple maps. But I continue to use waze because it is helpful in the city getting around wrecks and jams! P.S. it destroys your battery life! Absolute must to have it charging while navigating..Version: 4.43

Great appI gave this 4 stars only because of how many times you have to press something to report it. I quick button or favorite would be great. Example: I live in a very rural area. I use this to mark deer on the roads for my coworkers that are behind me. I have to press 5 buttons in order to mark them. It's a dark and winding road with lots of deer so this is dangerous or it takes a while for me to get it marked. A quick button on the map screen for animals on the road would be fantastic. When I see a deer, I can just press that button and boom, it's done. Of course this could be a customization for people and maybe have a couple spots for quick buttons. That's just one that I use very often (10 to 15 times in 25 miles). I know others have their most frequent buttons they use. Two or three buttons across the bottom or left side would not hurt anything. You can even make them smaller like the size of the compass. P.S. if points are not accumulating, write a review and they will appear. I’ve done that twice. lol Waze, what is happening with the points? They have it updated in a while, again. Come on Waze, I live for these points! I live for these rankings. I need updated!!.Version: 4.36

Mostly Good Navigation, Interface ProblemsI switch back and forth between Waze and Google maps, often comparing routes. While usually similar, Waze seems to be better on avoiding problems and using real-time traffic data. However, it also has an annoying bug — occasionally it will take you off the most direct route and send you in a large circle, ending back on the main route close to where you left. I’ve seen this happen when it was clear there was no reason to make this detour because I could see that the main route was clear far ahead. My other gripe is that lack of control over the interface leads to annoyances. While you now have more control over what problems it reports (finally, no more “car on the side of the road” alerts!), it seems to ignore the setting for distance, often reporting “Police 25 miles ahead” when they aren’t even on your route. Also, while the speedometer is very useful, there is no way to change the size or default colors (white below speed limit, red above), so it is often impossible to read. Bottom line: worth giving a try, but don’t ditch Google maps, and watch out for occasionally nutty directions..Version: iOS 4.29

WazePerfect in city trafic, always take the best route, stop wondering....Version: iOS 4.29

Just wow and moreGreat Fantastic Intuitive Informative . What all apps should be. Delivers on all expectations while building a cooperative community among users. Cusps.Version: iOS 4.29

Best thing since sliced breadTitle says it all.Version: 4.41.2

Mr.Awesome! 👍🏻.Version: iOS 4.29

5*Best Gps app.Version: iOS 4.29

By far the best navigation app!Very useful, makes life easier and gets u there faster. Recomend it! One suggestion I can make it is having ability to more than one stop in between final destination ;).Version: 4.51.2

Not always the best routeI’ve noticed that Waze does not always choose the best route. Not sure what your algorithm is but if often happens that I ignore the route suggested by Waze and continue driving while it recalculates only to discover the new suggested route (that I am now on) actually has a faster arrival time to my destination. I don’t understand why Waze didn’t choose that route in the first place. Also, as a feature, it would be nice to be able to turn off the auto-centering so that I can use the arrows to scroll through the map and see potential problem areas along the route. Right now it’s a real hassle to do this because Waze constantly re-centers the map to where the car is when I try to go beyond a certain pount..Version: 4.57

Now works on CarPlay!!Finally downloaded the new update and works with my CarPlay! Works flawlessly. I know cars have speedometers but it would be nice if it shows the speed and if you are going too fast like it does if I weren’t using CarPlay..Version: 4.43.4

Very good map but battery killerIt’s use too much for the battery, should be fix that problem, map is amazing..Version: 4.51

Good but Battery killerThis app is significantly better than any other gps app, but it absolutely annihilates battery life..Version: 4.50

Need update for CarPlayPlease update the Waze maps for CarPlay. Thanks in advance..Version: 4.43

Great appLove love love it!.Version: iOS 4.29

Carplay supportHey please update the waze app for the apple carplay.Version: 4.43

Best map app out there.By far the best map app out there on iPhones. The social information gathering is what really makes the real time information and route updates work..Version: iOS 4.29

Just WOW !!!The best GPS app by a mile..Version: iOS 4.29

Great app, needs car play and pay to remove adsReally helps navigate in construction season!.Version: iOS 4.29

Absolutely Love Waze!What an amazing app! The new Cristina Aguilera’s guide voice for driving is beyond great! Thank you..Version: 4.81

Needs to have most fuel efficient routeIt would be great if we could see clearly what route was the most fuel efficient..Version: 4.81.4

One little thing…I love this app. It’s my favourite one to use when driving around. I prefer is over Apple and google maps, however… I do wish for one little thing. The navigation audio is as little too quiet when listening to music over Bluetooth to my car and there have been many times I didn’t hear instructions for a turn. I wish for one of two things. The volume to go even louder than it currently is at Max setting to drown out the other audio or to mute the music when giving audio navigation. Yes I Do have my audio slider set to Max and it’s still too quiet. I’ve even tried setting audio to come out the phone but still too quiet. That’s the only quibble with the app. Everything else is awesome! I especially love the customization for the car icon and voice navigation (when I can hear it) 👍.Version: 4.81

Mode sombre sur Apple CarPlayDepuis la dernière mise à jour, il est impossible d’afficher en mode sombre en plein jour sur Apple CarPlay..Version: 4.79

All-day user reviewPros - fastest route, avoids tolls, better voice guidance than google maps Cons - #1. DOSE NOT GIVE CONSISTENT ADVANCED NOTICE OF NEXT INSTRUCTION. FOR EXAMPLE WHEN I AM COMING OFF A RAMP OF A HIGHWAY I WOULD LIKE TO KNOW IF I AM TURNING LEFT OR RIGHT EARLIER THAN 5 SECONDS BEFORE I AM AT THE INTERSECTION AND AM FORCED TO CHANGE LANES AND CUT PEOPLE OFF AT THE LAST MINUTE BECAUSE I GUESSED WRONG. SUCH A SIMPLE FIX, IT ALREADY HAS A FEATURE FOR THE NEXT INSTRUCTION TO DISPLAY UNDER THE CURRENT ONE BUT IT ALMOST NEVER WORKS. PLS FIX THIS. WANT THE NEXT INSTRUCTION DISPLAYED UNDER THE CURRENT ONE ALL THE TIME. #2. WHEN I ARRIVE AT A DESTINATION I WOULD LIKE TO SEE THE ADDRESS DISPLAYED LARGER THAN SIZE 12 FONT, WAY SMALLER THAN NAVIGATION INSTRUCTIONS ON SCREEN FOR NO REASON. MANY TIMES THE ADDRESS DOSE NOT DISPLAY AT ALL AND I HAVE TO MANUALLY CHECK THE APP. WOULD THINK THE MOST IMPORTANT THING IS THE ACTUAL ADDRESS YOU ARE GOING TO, IF YOU COULD DISPLAY IT LARGE ENOUGH TO ACTUALLY SEE SUCH AS THE SIZE OF THE NAVIGATION INSTRUCTIONS THAT WOULD BE GREAT. THE DESTINATION IS MOST IMPORTANT I WOULD THINK, I AM GOING TO RESIDENTIAL HOUSES THAT ALL LOOK THE SAME NOT A RETAIL STORE WITH A SIGN SO THE ADDRESS NUMBER IS MOST IMPORTANT..Version: 4.80

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.87


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