Google Maps Customer ServiceGoogle LLC

Google Maps Customer Service

Navigate your world faster and easier with Google Maps. Over 220 countries and territories mapped and hundreds of millions of businesses and places on the map. Get real-time GPS navigation, traffic, and transit info, and find what you need by getting the latest information on businesses, including grocery stores, pharmacies and other important places.

Get where you need to go efficiently:
• Find the best route with automatic rerouting based on live traffic, incidents, and road closure

Find important businesses:
• Know what’s open in your area and their latest business hours
• Find local restaurants offering delivery and takeout
• Create lists of your important places

Get there faster with real-time updates
• Beat traffic with real-time ETAs and traffic conditions
• Catch your bus, train, or ride-share with real-time transit info
• Save time with automatic rerouting based on live traffic, incidents, and road closure
• With Live View in Google Maps, see the way you need to go with arrows and directions placed right on top of your world. There’s no second guessing or missing another turn.

More experiences on Google Maps
• Offline maps to search and navigate without an internet connection
• Street View and indoor imagery for restaurants, shops, museums and more
• Indoor maps to quickly find your way inside big places like airports, malls and stadiums

Some features not available in all countries

Navigation isn't intended to be used by oversized or emergency vehicles

Google Maps App Comments & Reviews

Google Maps Positive Reviews

Great app! But what if I am not interested in train schedules?I spend a lot of time on google maps, and it truly is one of my favorite things on my iPad. The ability to immediately view anyplace on the planet and in many cases, see the street view - is just amazing. I do have one major disappointment, though. A few iterations ago, google changed something and I really hate the update. I am not at all interested in train schedules. I need to see train stations and their info, photographs, and so forth - and I have no need whatsoever for the schedules since I have to access train station information for cities in which I don’t live. Every single time I go to a train station in google maps, I have to take an extra step to find the “Info” button and click it, to get rid of the unnecessary train schedule information. This is a massive annoyance. It would make my life much easier if they could offer the option to eliminate train schedule information and just treat the sites like other businesses. Other than this one problem, google maps is just about perfect for me. I still think street view was the most incredible vision by someone who knew how to think outside the box and truly innovate. This is a way for me to visit and explore my beloved Japan even when I cannot be there; and I am grateful for that capability..Version: 5.79

AlrightIt’s alright. Buggy sometimes even with good signal. When I search along the route it will sometimes not come up with any search results, only for me to pass the very thing I searched for prior in my drive. And no it wasn’t a new business, it had been around for years. Also when I search places, one will say it’s 10 minutes out of the way while the other says only a few. Only to realize that the faster one ended up not being as simple as they said, and that the slower one (+10 minutes) was only slow because for some reason it had me take side roads completely around it before arriving, when I could have simply turned directly into it from the road I was on, making it a quick trip. Not all gas stations show up in searches, it almost seems to favor the expensive gas stations. There’s doesn’t seem to be an algorithm that keeps track of the bad traffic times. It will re rout my whole trip to a significantly slower route if it senses traffic, even if that traffic is close to the end of my trip hours away and will be cleared well before I get to that point. If you’re a contractor that has to go in and out of many neighborhoods, it normally recognizes certain entrances while not recognizing others, so it will take you completely around the neighborhood 30 minutes away to the other entrance when you have just passed a perfectly good entrance that has been around forever. It’s still one of the better gps apps, but still way to buggy to trust it.Version: 5.58

The best out thereSo I am a truck driver, I use this app to guide me in my travels. It’s a 21th century road atlas. A lot of old school truck driver always cry about this saying it will get you in a bind. I say, it’s a great tool to use and the misuses of it, like tool will get you in a bind. Would one use a hammer to insert a screw? A paper atlas won’t tell you traffic updates, speed traps, items in the road, places to park or eat. At any rate I use this app in Satellite view, I look in great detail the route it’s plotted out for me. I look at streets, roads, everything. You see I am making sure trucks can go down the route. If I see a truck on a street along my route, I know that there is a 80% chance I can. I look to make sure it’s not trying to send me down a ATV trail.....which how accurate Google maps is.....to even have such trails on a map is amazing. In the end it’s a great tool for drivers car or truck. For walkers or bicycles. Just use it SMART. It’s not design to fail you. Only you can do that. Plan your route, look at it, while driving, READ the road signs. Don’t just use this I.E: input destination, and go....follow it blindly. It’s that action....that will get you in a bind..Version: 5.58

Head north or south??!!This app routinely gives directions by saying head north, south, east, or west on a certain road. Now, I’m not a moron and I know the sun rises in the east and sets in the west and whatnot and it is easy enough to figure out my cardinal directions if it is early morning or late afternoon but when there are fifteen people waiting for me to make a turn and it’s high noon, overcast, a moonless night or any of a half dozen other circumstances under which it is difficult to decipher cardinal directions on the fly I REALLY wish it would just say go left or right!!!! I cannot tell you how many times I have just picked a direction and turned the wrong way and then had to wait on the app to re-route me when it could have been easily avoided by simply saying turn left instead of head north. I use the app a lot since I drive for a popular delivery service and when I get lost because I head north instead of south I end up being late for my delivery which lowers my tip and my rating which reduces the number of deliveries I am offered and impacts my ability to make a living all because it expects me to figure out north from south when I’m already stressed, in a hurry, and trying to arrive somewhere I’ve never been before all while being timed. I’m certainly not the only person who can’t tell north from south when stressed. Please, do me a favor and reduce the mental arithmetic it takes me to drive when under pressure and just say left or right..Version: 5.78

BACKOUT or Put a FIX IN for buggy update..Love this map app.. especially being able to share my location real-time with other people. Found this hidden gem feature (for me at least)traveling from IL to FL. Kept ppl I formed without a lot of texts or phone calls. 👍 That said... based on my interaction with the app a recent release royally screwed up city navigation where I’m at near Fort Meyers FL. I hope the update I just installed corrects the issues and madness this app has caused me the last few days bc I don’t know this city from Adam. The app has been literally unusable for 2-3 days navigating the area. So bad the audio told me to go south when I needed to go due north. I looked at the screen and the satellite image was correct on current location and route to intended location. I couldn’t get the audio to toggle on at all. Even after reboot of my iPhone 10. That’s when had no choice but exit your app and use map app plan B. IN SUMMARY, google developers please don’t make me find a new “everyday use” map app so I can rely on it to tell me the correct information in this city. If you haven’t already,, backout, research issues if you aren’t aware, or push an emergency update with fixes to correct things. Thank you 😕.Version: 5.58

DIane121As a “charter” patient for the past 9 years that Valley Dental Health has been at this location, I have only the highest admiration and praise for the professionalism, patient compassion, and quality of service that Dr Rafat, Dr Izadi, and their team of other dentists and supportive staff provide throughout the office. It is extremely convenient to be able to get a wide variety of dental services at one place with follow up instead of having to go to new specialists at different locations. I’ve needed everything from a special tool to correct an implant problem a previous dentist left me with to crowns and replacement crowns, to upper and lower partial dentures, and even an addition to my lower partial dental…and three different approaches in attempting to save a tooth! They do it all here, and they do it well. Recently I also needed to change an appointment for a regular cleaning because of scheduled surgery, but they were booked solid past my scheduled surgical date. When I reached out to the owners, both responded immediately and accommodated me most graciously. Keep up the great work team!.Version: 5.77

Routes are NO LONGER accurate!!I have been using google maps for 5+ years and I love it because it’s very functional. However, as of this last update, the routes have been OFF. I drive to the Bronx from NJ everyday for work, which is about a 30 mile trip one way. I keep the app open with my route entered in case there is an accident and I need to quickly divert. There are tolls on my route, but I have the settings on “avoid tolls”, so I only pay for the GWB bridge or HT tolls vs the parkway/freeway tolls if that makes sense. Normally, my route is about 30-32 miles depending on which route I choose. After this last update, my routes (with the same settings) are now 66 miles or 77 miles to work. WHAT? WHY? The route suggests I drive to Albany or Fishkill (upstate NY) just to get to the Bronx. Any one who lives in tristate knows this is not correct. I toggled my “avoid tolls” off and the routes were back to 30 miles, however, it directs me to drive through the parkway tolls, which I don’t want to pay nor need to. Everything was fine until this last update. Now I am using WAZE because this app is unreliable. With “avoid tolls” turned on with WAZE, my normal route is back. Google maps has been VERY GLITCHY lately. Until it can be fixed, I’m sticking with the WAZE app..Version: 5.56

Worse over timeLet’s get one thing straight: I love google. I use Google Chrome over safari, Google Calendar over the one that comes with iPhone, and for a long time, I used Google Maps over Apple Maps. Google Maps a year ago was amazing. It always knew right where I was, the voice notifications were brief and prompt, and the app overall was just easy to use. Fast forward to today. Maps only communicates in NSEW directions “Head East” (Who knows that?), the voice notification system is mediocre at best, and to say that Google Maps is glitchy is an understatement. I just went to a new city and drove my car around, and more often than not I was slinging my car across four lanes of traffic trying to make an exit that Google didn’t let me know I needed to take, or saying that I was on the wrong side of the road, going the wrong way or off the road entirely into the bushes (all the while I had at least 3 bars of LTE on Verizon. Coverage and carrier were not the issue). That was the final straw. This app that used to be more helpful was now potentially putting my life (and the life of my grandmother and friend) at risk. I still refuse to use Apple Maps, and have joined Waze. If the glitches can be fixed I may use again, but overall I am very disappointed!.Version: 5.19

Shortcuts through dark, curvy, rural roadsWhile trying to get to several places in Trujillo Alto, Puerto Rico, I noticed Google Map’s inclination to direct the driver to rural roads, and secondary roads. These are really dark, narrow and curvy, not of any help when traveling at night, especially when I know for sure there must be a way to reach the place by highway (just not sure which one). It happened last night. After going basically nowhere for 20 mins on PR 845 and 844, the app telling me to turn right where there is nothing on the right, I had to call (bother) a client for directions. When she said: the entrance to the area is through PR 199. I thought: “sheesh, I know where that is”!!!! “This app had made my life miserable for the past 20 min”. I have also noticed a lot of inaccuracies in Trujillo Alto Specifically. The app tells you to turn right, then left to reach a destination, when you can see there is nothing, no road, on the right but can clearly see the building you are looking for on the left with a clear access to it. Thanks for having such a nice sign on the building. I try to collaborate by scoring the experience with unhappy faces. Not too happy today..Version: 5.83

Orientation determined is often inaccurate.I really want to feel secure to continue using this app as I am more familiar with it than any other navigation app, but it needs help - especially recently. The last few months it has been increasingly inaccurate when determining & showing my orientation and specific location on the map, especially in the beginning of the navigation, and therefore I often either (1) miss an exit (though sometimes that's due to a "lag" before the instruction is made - which is another problem), (2) I'll turn the wrong way when I follow the "turn right" or "turn left" directions spoken, or (3) I'm lead along the correct road but in the opposite direction of what's needed, thus resulting in a u-turn or other kind of detour. Sometimes u-turns are accessible and no big deal, but in some areas they are not accessible for long stretches, therefore creating a substantial detour in my trip. Idk if this is just a connectivity glitch or what, but these instances are happening for me more frequently and consistently in recent months than I have ever experienced before, so I don't think my specific location of reception is the issue. Please, please correct these issues..Version: 5.58

Best Mapping App AvailableI’ve been using Google Maps for many years and have seen it evolve into a terrific app. that I simply couldn’t do without. I have a very poor sense of direction and this app. allows me to get around the big city I live in. The most recent update now includes the speed limit of the road you’re traveling on. This was the only thing I liked on Apple maps, now Google has it too. I live in a big city and so far the Google speed has matched the posted speed and even changed when I cross over an intersection, then the speed limit changes. If you don’t like the speed limit feature, it can be turned off in the settings / navigation screen of the app. Offline maps are an absolute life saver for instanced where you travel to areas where cell signals are intermittent or weak. They are easy to setup and remove. So far, on the iPhone I have not had a single issue with this app., unlike the dreaded Apple maps that to this day, doesn’t always give me the proper directions, and takes too long to figure out when I veer off the path. Google maps, responds instantly, and reroutes you eliminating a lot of stress. In a case where you find an error in routing, if it’s reported to google, they will listen to you and fix it. Be patient though as they have to verify it, before they change it. They have a feature within the app that should be turned on by default, where you shake the phone with the app. open, the the feedback screen pops up..Version: 5.9

Not very good or accurateGoogle Maps is helpful, probably, when one is driving. It's not helpful for someone who has to take transit or walk. Transit often has changes/transfers - there are no actual walking directions available that are helpful. If you're walking the wrong way, the app doesn't stop you, just tells you to walk to {location}. Also, some bus stops are very near/across the street from one another and Google Maps has a hard time pinpointing that. That's the difference between going the wrong way in a strange place or arriving at your destination. I commute to work but Google Maps only shows one route instead of any route, no matter how I change the settings, so I never know when the bus comes. I know when the trolley comes, but it only runs twice an hour when I am out of work and being able to see any kind of alternate route would be nice. I've also noticed that we have a trolley line that runs all the way to South Hills Village, but Google Maps just tells you to get off the stop before that and walk for sixteen minutes. I know better, but a person new to the area may not. I just don't find it very helpful as someone who doesn't drive..Version: 5.21

Better than iOS MapsI guess I didn't even realize the difference between this and the native apple map. I switched to iPhone last year and was used to pressing a map link and it opened right up in maps. Well, apple does that too...but when I needed it badly I had to come download google maps. I was stuck in a delivery parking lot of a huge hospital in an unfamiliar city that apparently had one address for the whole campus. Apple's map made me almost lose my mind- "Turn right then turn right! Go southwest then immediately go north then turn right! Turn left then turn right!" It was insanity. I finally broke down and googled what I needed which prompted me to download Google Maps...And I was immediately given correct directions and found my medical office in less than 5 minutes. Now every time I need directions I find Google Maps is the only one that's accurate. 4 stars because it turns me sideways sometimes and did have me turn right off of an exit just to make an immediate u-turn when it should have just told me to turn left from the jump. Still- it gets me there which is what I ultimately care about..Version: 4.39

Unsafe directions!!Do you plan to support Dark Mode? All areas that are white should be reversed and made black and vis versa. My girlfriend recently used Google Maps to find an address in Long Island City. The directions given were a very long way having her cross over train tracks and walk by strip clubs where people around there thought she must have worked there. I would think that Google Maps would give you safe directions. Once to her location she asked for a safer rout and they were able to give here much safer directions to get back. Please do a better job at directions... This should never have happened in the first place. ** GLITCH: I’m using Google Maps and plugged in an address. It correctly puts a pin where the address is but where the blue circle says I am the blue directional radar where I am pointing is in the completely incorrect direction. I have to go NORTH and am pointing my iPhone North however Google Maps says I’m pointing SOUTH. If I did not know for sure I was going in the correct direction Google Maps would lead me away from my destination. Im in Manhattan so I know the street numbers increase as you go uptown..Version: 5.76

Almost perfect (almost)For the vast majority of usage, this app has been flawless. The traffic is accurate, the routing is good, and the user interface is simple and easy to use. However, I have found some things to be quite annoying. For one, I have found that sometimes when I am in the far left lane on the highway, the app will think I am on the wrong side of the road causing it to constantly reroute me (this mostly happens in HOV lanes and high speed ezpass lanes). Another issue is that if I purposely choose a slower route because it is fewer miles the app will constantly tell me it found a faster route (I know there is a faster way, but I purposefully chose the longer timed route!) this is very frustrating, and on my last 2 hour drive it told me 5 times that there was a faster way and I had to take my hand off the wheel to cancel the change. Finally, my last complaint is that there aren't more alternate routes given. I’m lucky if the app gives me 3 options, whereas online you can drag the route to any road and it will find a route. Other than these issues though, the app is very well implemented..Version: 4.44

Maps counties to have offline issuesFor the last few months even after reinstalling the app resetting my device network settings ect it still continues to think I’m offline and changes the end address to a “general area”. I deliver for Grubhub and when this happens maps will take me to completely wrong locations even after a few minutes when it decides to come back online airplane mode off and on will sometimes correct the issue but I still have to restart directions repeatedly and recently road work and construction has caused maps to try and send me completely out of the way of my destination by miles not blocks. I still prefer Google over Apple Maps or Wayze but if this issue continues i will just uninstall the app like I did 4 years ago when google maps was having similar issues with addresses and off/online maps and traffic. *would be awesome if like in Apple Maps google indicated stop signs and traffic lights. Also a lot of speed limit data is incorrect the other day the last sign I had seen while traveling down a road was 35 but google showed 50mph.Version: 5.55

Only sometimes shows the saved locations on my phoneI wrote a review a while back that the app no longer showed saved locations making it cumbersome to go to ‘home’ or ‘work’ since those saved locations do not show up in ‘recent searches’. I am very impressed that google responded to my review and fixed the issue. Unfortunately, the fix is not entirely 100% and the app now is rather temperamental about whether or not it shows the stored locations. It seems that if you still have a route displayed and then want to change it, the app won’t show stored locations but when you start from the map/satellite image of your current location, it will. Previous review: Used to work beautifully for the daily commute from/to work/home because of real-time traffic. Now, however, when picking a destination it only shows recent searches and not saved locations like home or work. It’s irritating and defeats the purpose of having stored locations. Yes, I do know the usual way home but the whole purpose of using google maps is to know the best route given the current traffic situation.Version: 4.41

An annoying necessityI have used this app for years as I am a courier and the option to put multiple stops is amazing! However within really the last year, development has gotten messy and far too often I see new features just tossed into this app without little thought about them being annoyances to the everyday user. Like a month or so ago you would hit go and instead of automatically starting your route it would proceed to tell you how the traffic patterns are normally and how it is now....thanks I could care less and I don’t need the extra step. Now there’s a bug where you hit star over and over and nothing happens so you need to slide that bar up which then shows you the traffic pattern times (really wanna shove that stupid feature down our throats huh google?) and then hit start. And now it seems to have issues finding the most common of cities saying it can’t find a way there. Best thing I can recommend is wait it out and once google has fixed all the bugs and things seem stable, shut off the auto updates for this app. They tinker with it way too much and you never know what the next problem is gonna be..Version: 5.21

One of the best navigation apps, but isn’t as great as some othersGoogle Maps is without question one of the most, if not the most popular navigation app. It’s worked decent for me, why, you may ask, am I saying only decent? Well, here’s why. First of all, I use Apple Maps as well, and that app will usually give me more convenient directions/routes to certain places. For instance, if I’m going to the mall and I put it into Apple Maps, it will send me the route that I’d normally take anyway. However, this is not the case with Google Maps. It will usually take me routes that rarely anyone would take to get to said destination, and I’ve found that I would arrive a few minutes later than I would have if I had taken the route I normally take. It also will sometimes glitch while I’m driving and tell me to turn at the very last second, causing me to either slam my brakes or completely miss the turn. This is very frustrating, especially on the thruway. Both of the issues I’ve talked about seem very fixable, and I hope they eventually get fixed and fast because a lot of people use this app and rely on it to get them places every day..Version: 5.31

It’s still the best....exceptI’ve been using Google maps since it first came out and it’s been great, except for a couple minor issues. I don’t use it for turn-by-turn navigation, I use it to estimate my travel time based on current traffic conditions and to find an address. It does those tasks fairly well, except.... On my phone’s tiny screen I cannot read the street names. Thankfully there is a zoom feature....except...and this makes the app absolutely useless....the street names do not get bigger. Do the programmers not understand thats why I want to zoom in? To not only see the tiny streets but to enlarge the tiny street names? Another issue I have is after it plots your routing, it overwrites the street names with the blue route highlighting. To read the street names you have to switch between the text route and the map route. There are several other issues I have but the last I’ll discuss here is the inability to forecast the route like you can in the desktop version. I have to switch to my laptop if I want to know what time I have to leave in order to arrive at a certain time, but many times I don’t have my laptop with me..Version: 5.8

Wish they would add weatherI love the feature that allows you to search along the route for different key words!! What would really make it awesome though would be if I could see what the weather would be along the route assuming that travel rate is kept constant. As extra brownie points, if they could add the ability to easily avoid weather by altering travel such as stopping to take a break to allow a storm to get ahead of you or possibly taking a different road. Showing the impact on travel would based on the decision could be similar to the way the traffic option works such as: “bad weather ahead, minimize contact with storm by taking a 10 minute break or taking a different route. Impact would result in a 20 minute delay. Would you like to take this alternate route?” If they could add the ability to set a speed alert, that would be amazing! For example, ability to alert driver when traveling at speed which is greater than 11 MPH over speed limit. Another helpful option relating to speed would be one that alerts the driver if the current speed limit is changing ahead and when it actually changes..Version: 5.18

Love the new updateUsed to have to click 2 or 3 buttons to start a route, now simply load the address, click start and BAM you're on your way. Very convenient, especially when behind the wheel and you get sent to a different job. The one thing I would like to see improvement on is when I get my schedule emailed to me, I can copy the address from the native mail app, double click and sometimes at the bottom there will appear a "get directions to -- in google maps". Clicking on that loads maps, but it always says "can't find a way there". I can paste the address in fine, but it would be nice if this would work. A big improvement would be if a press and hold on the address would allow me to press "open in google maps" instead of the native apple maps would be great. —————UPDATE————— There is a bug where when you save a location to one of your lists, then add a custom label, it doesn’t save the custom label. Clicking on the saved location doesn’t show any label added. Searching for the label works, but it very inconvenient. I add custom labels to places I go, and look back through the maps later..Version: 4.54

I was in love.I fell in love with Google Maps maybe about 7 years ago. It’s the reason I was one of the quickest pizza delivery drivers and why I’m always the one navigating family trips. I’ve been in Europe for 3 months now, and I rely desperately on my saved locations when exploring new countries. It was working beautifully until about 2 weeks ago (I assume with this new update), and when I was in London last week I was struggling to hit all the places I planned on because the map was refusing to show my saved places (my data is slow so I rely on Google Maps). I’m taking my last trip tomorrow and I don’t want to say that Google Maps is going to ruin the trip - but it definitely won’t make my trip any easier (like it used to). This is coming from a Google Maps enthusiast that annoys all her friends when she worships it (and bashes all other “Maps”). Please Google, fix this problem. I’m sure you won’t be able to for my trip tomorrow, but if my comment helps someone else, then AWESOME! And to the Google Team, I love you. Really. Thank you. May you get all the donuts you deserve..Version: 4.42

Fix zoom out/in on listsHi! I love the list feature in google maps, but I have one issue. I use the built-in Want to Go green marker on places, but I also have my own list that I call Actively Want to Go. Anyway, when I click my places and look exclusively at this list I’ve made, I like to zoom in on a neighborhood and click a place to get more info on it. Once I’ve read the info (hours, etc), I usually exit out of the place-specific info and want to see what else is in that neighborhood that’s on my list. Once I ex out of a restaurant’s info, the view zooms out completely and I have to zoom back in and find where I was. This is super annoying! Would really appreciate a fix! This is especially annoying bc sometimes a list I’ve made spans multiple cities in the US, and so once I zoom in and read a New York cafe’s hours and other info, I exit and then it zooms out and gives me a view of the whole continental US. This is super annoying! Pls fix, Google 💜 the only fix right now on my end is to avoid making lists that span multiple cities to avoid a large zoom out, but I think this is something y’all can fix easily.Version: 4.58

Good data, okay routingThe map data is really useful, and it even knows construction zones maybe half the time. However, it loves to route you down random neighborhood roads to ostensibly save <1 minute, only to pop you out at a two way stop sign and ask you to turn left on a highway. More than anything this app needs an option to PREFER major roads, and the AI needs to be taught that left turns are almost never preferable, especially when you don’t have a traffic light to help you. I also wish there were an easy way to report inaccuracies while en route, ideally for the passenger to be able to input “that direction can’t be followed”. We are often asked to turn left across divided highways or turn onto private roads or roads closed for construction. It would be nice to prevent the issue again for ourselves and others. The pipe dream is to be able to add vehicle size specs to avoid low bridges etc when carrying tall loads, trailers, or RVs. I doubt that day will come, however, when Google is still trying to tell me to turn down someone’s driveway to save 15 seconds..Version: 5.69

Great Apple Maps Replacement in CarPlay...Except:Everything in Google Maps is excellent. Now with iOS 12 adding support for third-party navigation maps in CarPlay, we’re now able to use Google Maps and Waze in CarPlay. However, there are two main issues. One, there’s no speed limit. This is a necessity and it’s kind of inexcusable that Google Maps doesn’t have this feature while Apple Maps and Waze (also from Google) do. Two, the voice feature doesn’t work at all in CarPlay. All the proper permissions have been allowed and all that happens when you press the microphone icon on the car screen in Google Maps is that you get the sound and the visual but nothing else. It sometimes says “No internet connection” and cancels, but mostly it hangs there. What’s happening is that it’s hanging there listening but it’s not receiving audio from the car’s microphones. I know that works because if you press the voice button on the steering wheel and use Siri, she hears and responds fine. Must be fixed to allow voice control or add Siri support..Version: 5.0

The worst featureGoogle maps has recently added probably the worst feature you could possibly imagine to an map app. If you live in a dense urban area like me (I live in Atlanta). The absolute last thing I want my map app to do when I'm getting close to my destination is to assume I know the rest of the way and begin to zoom out and rotate to look aesthetically cool or something. I'm not there yet! In many cases I've never been to this store/restaurant/venue and when 100s of places are in only a couple blocks of each other I don't need my map app to zoom out and rotate to look cool when I'm still trying to figure out where I'm going! I have to try to rotate my head to follow the screen all while I'm still driving. I have missed my location many times because of this completely unhelpful feature. This may be fine in rural areas, but this is a terrible design flaw for highly dense cities. It's dangerous and serves no constructive purpose, and is just a shallow attempt to look fancy for an absolutely zero functional or helpful propose. Wait till I am parked and not moving or have somehow indicated that I gave arrived..Version: 4.48

MasterpieceGoogle 5.41 is a masterpiece. The display is gorgeous, the way you rate your trip at the end is fantastic, and it is still ole reliable when it comes to getting you where you want to go. Google is adding new places to its map services faster than ever and provides many ways to get there. The complaint list I have is small: Some old roads that are no longer available are still being routed through google maps. Occasionally the speed limits do not match either and it would be great to customize what displays you would like to have on at all times such as speed limit vs. your current speed. Also, rarely when you change direction after a stop, it does not pick this up quick enough and can be somewhat confusing for those bad with directions. All in all, Google maps has come a long way and I believe it is well on its way to becoming what we have all been waiting for and please: DO NOT CHANGE THE DISPLAY STYLE..Version: 5.42

The best chiropractors in the businessI want to start off by saying I was injured August of 2020 I began my journey in Atlanta, Georgia and now I live in mobile. I was worried about changing chiropractors I’m not really a doctor person if that makes sense. Well my first day I was really nervous but that shortly rescinded when the staff was so caring and authentic about helping me. Every step was explained to me. They listened to me when I explained what happened and what results I was looking for. I used to go once a week now I go twice and I can honestly say without Advance Spine Therapy my days would be spent in agony. You would think that it would take a lot of time in a doctors office! Not at all! Even if you walk in and the lobby is full 45 minutes tops you will be walking out of that office without pain and feeling so well placed. I highly recommend if you have any type of neck or back injury you visit Advanced Spine Therapy it is life changing. P.s. And they have coffee 🤭😍.Version: 5.80

Warranty Exchange - Incredible Customer Service ExperienceLong story short. Went to Mattress Firm and spoke with Mike Paso about what we thought was a defective mattress (bought back in 2013). He explained the process. We followed the process, and within less than 3 weeks we had a letter from the company giving us full credit (from our initial purchase) to apply to a new mattress. We went back to see Mike and he was incredibly helpful and knowledgeable about the products in the showroom. After learning a lot and lying on several beds, Mike made our decision a well-informed one. He consulted with another colleague at the store (Catherine- and she was also incredibly helpful) and in no-time our purchase was processed with our mattress refund applied. Thank you Mike for your amazing customer service - especially in today’s world of “go do it yourself” service. You truly made our experience a great one. Thank you also to Mattress Firm for standing behind your products..Version: 5.39

Better than Apple Maps...This dummy showed Chili's as a first result when I was searching for Apple Bee's. Now that I selected the first result without realizing it was Chili's I'm out of the way of Apple Bee's. C'mon now. Though Apple's Maps might work more seamlessly with iPhone, Google Maps had listings that didn't even show on Apple's, and the reviews are more reasonalble. Whereas on Apple's Maps reviews (supposed to be based on Yelp) are rather low, as if no one can be satisfied and thereby giving inaccurate representation for quality of places. AND this one had the actual website for a place that happened to tell they wouldn't actually be getting together at that location on the particular day I was thinking about visiting, and that they would be elsewhere; whereas Apple Maps had the general website for the whole company instead of that specific location, which I wasn't sure was a thing. EDIT: Darn thing showing a Chick-Fil-A where there is none and being crappy about leading to a specific address..Version: 5.58

Better than sliced breadIt gives you such detail that is amazing, one of the best apps I have on my iPad I not only use it to find places I need to be in it kills me a time estimated time that you will arrive, very handy. And the turn by turn directions outstanding I don’t know why you would need To use any other app for Finding a destination . Used to be hard to kind of find places that’s in the past we get to the right place the first time with the outstanding turn by turn directions. The only thing it lacks is to be able to see real traffic, I did one time was able to see real traffic cars that passed me in the cars that passed in real time because it only was one time I cannot get that optional more. What happened Google maps. I would recommend this app to my grandmother it sure does a good job thank you very much Sincerely yours Never get lost.Version: 4.56

Need to disable auto-reroutingI’ve been using Google Maps for a long time and overall I’m satisfied with it. However, there are two things that I’d like to see implemented: 1) Allow the user to select alternate routes when in offline mode. When in online mode, I can select a route I’m most comfortable with and not being able to do this in offline mode is annoying. I don’t want to be limited to the “fastest” route. 2) Allow the user to disable the auto-rerouting option without having to use the app in offline mode. There are many times when I’m not interested in saving 5 minutes by taking an unfamiliar route, but I still want to see current traffic and ETA. Having to fight with the app and manually hit “decline” to a route change is annoying and distracting. There is no reason why the app should need physical interaction from a user while they are focused on driving. Maybe allow the user to switch the default action to “decline” instead of “accept,” and add the ability to choose via voice control?.Version: 5.10

TrafficHaving the same problem with the new release now I have to turn the traffic every time I open the app. Pls fix 9/19 thx for fixing issue app back to being great again..Version: 4.36.1

Awesome!!Best map app out there. I do a lot of point A to B travelling and need to know distances, with the ability to save customers addresses and my destination addresses, it makes giving a quote so much easier!.Version: 4.37

North up on single touchWhen I touch the screen while on-route, the app makes north-up. Very irritating. It's now impossible to touch and see where the app is taking you. If you touch the screen, it's goes north-up. Crazy..Version: 5.55

RealtorGoogle maps is great but the only problem I have is even though I don't have it on mute end it is connected to my Bluetooth, there is no sound..?? I have to look at the map while I'm driving. Not safe!.Version: 4.36.1

Not so great…What happened to the Transit Departures widget? I used to use it all the time but now if I want to know any transit information I have to plot out my route in the actual app. I know where I’m going, I don’t need full directions every time I head to work, I just need to know when my bus is coming. I live in an area where you can access several different transit systems and using google was a better option than getting all the different apps but now that’s just…gone..Version: 5.76

Transit hidden on satellite mapWith new update u have to change to default map + transit view to see transit stops, cannot use satellite map. frustrating..Version: 5.55

Change the logo!Change the logo back to original one as it stands out on screen among other apps with similar logos! Sometimes Google map routes through a parking lot or very narrow countryside roads even though there is a main highway nearby. Please fix..Version: 5.43

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.88


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