Google Maps Customer Service

Google Maps Positive Reviews

This is where you want to goEvery good knee surgeon will tell you they cannot guarantee a positive outcome. My research indicated 85-90% of total knee replacements have a positive outcome. I think the best doctors can improve that a bit and doctor Kilgore is one of the best. There were two things, in addition to his outstanding reputation, that confirmed He was the doctor that would give me the best chance of a good result . 1. His passion in telling me he takes it personally if a result is not positive, “he does everything in is power to avoid it”, there was do doubt he meant it”. 2. When I asked about his skill he said, he still learns new things almost everyday; I know from experience, and it’s been written in studies, the best experts always underrate their own ability and know there is always something more they can learn to improve no matter how great they are; When you see an arrogant doctor who thinks they’re the best and no one can tell them anything stay away. Guys like Dr. Kilgore are always better. In short, if you want the best chance for the best results, go to Dr. Kilgore, I am sorry I don’t have space to individually mention the many great members of his entire staff. He’s surrounded himself with equally great nurses, PA, staff and anesthesiologists, I loved being in the care of all you guys, thank you from the bottom of my heart..AcopaimVersion: 6.74.0

Needs some workIt doesn’t keep track of multiple accounts very well. I have several different email accounts for different businesses and put my personal and I have them all logged in yet it won’t sync doesn’t show locations or places visited properly. For example, I have two iPhones an iPad and a MacBook the MacBook has all accounts signed in one phone has one business in my personal. The other has my other business and my personal. I carry all devices with me most days oh and an iPad, which sometimes has my wife logged in. But just say I take one phone, the MacBook and iPad with me and I go 4 places. Well, one phone and it’s not just one particular phone that does this some days is the iPhone 14 some days it’s the iPhone 13 mini some days it’s the MacBook some days it’s the iPad That will not show any locations I’ve been. and then sometimes it’ll say I’ve been in other states that I have never even visited. I mean, shouldn’t it show on all devices as long as I’m logged in on all devices with the same settings shouldn’t everything be the same if I go to McDonald’s four times in a day which I do not by the way but if I did shouldn’t it show that all my devices show that I went to McDonald’s four times along with the date and time, but it doesn’t. Again it’s hit or miss some days. It all worked out lol then for a month it may not work in an every other day at my work and then once a week it may work or so y’all really need to get that fixed..DW wayneVersion: 6.53.0

Been using this app for years and it’s a good app, but…It has problems that just don’t seem to be addressed. 1) If you submit a correction to the map (ie no left turn at an intersection), the change is adopted (yay) but then gets changed back to the erroneous display at a later update. (Boo) 2) each update seems to mute alerts. STOP IT! Why is this changing? Why do I need to find out my voice commands have been shut off yet again? I don’t need to try to sort this out after I’m on the road. 3) connection interruption with Car Play screws up the routing. If you have the “correct” route you’ve been following and say halfway there your carplay connection gets interrupted for whatever reason google maps will not display the route you were on, it will offer longer routes. No idea why it does this. You need to back up and re-set “your location” again and then ask for directions to get the original route to reappear. Again, not something that you should have to sort out when on the road. 4) very reluctant to offer alternative routes. You can get caught up in a 30 minute delay of traffic and there are alternative routes available and it will not offer them. 5) poor judge of traffic delays based on historic data. I know how bad traffic is on certain days and times where I live. Google Maps consistently underestimates travel time when you select “leave by” reminders by a good 15-20%. This hasn’t changed in the decade+ I’ve been using the app..EscApeApeVersion: 6.68.0

AlrightIt’s alright. Buggy sometimes even with good signal. When I search along the route it will sometimes not come up with any search results, only for me to pass the very thing I searched for prior in my drive. And no it wasn’t a new business, it had been around for years. Also when I search places, one will say it’s 10 minutes out of the way while the other says only a few. Only to realize that the faster one ended up not being as simple as they said, and that the slower one (+10 minutes) was only slow because for some reason it had me take side roads completely around it before arriving, when I could have simply turned directly into it from the road I was on, making it a quick trip. Not all gas stations show up in searches, it almost seems to favor the expensive gas stations. There’s doesn’t seem to be an algorithm that keeps track of the bad traffic times. It will re rout my whole trip to a significantly slower route if it senses traffic, even if that traffic is close to the end of my trip hours away and will be cleared well before I get to that point. If you’re a contractor that has to go in and out of many neighborhoods, it normally recognizes certain entrances while not recognizing others, so it will take you completely around the neighborhood 30 minutes away to the other entrance when you have just passed a perfectly good entrance that has been around forever. It’s still one of the better gps apps, but still way to buggy to trust it.VampballerVersion: 5.58

Head north or south??!!This app routinely gives directions by saying head north, south, east, or west on a certain road. Now, I’m not a moron and I know the sun rises in the east and sets in the west and whatnot and it is easy enough to figure out my cardinal directions if it is early morning or late afternoon but when there are fifteen people waiting for me to make a turn and it’s high noon, overcast, a moonless night or any of a half dozen other circumstances under which it is difficult to decipher cardinal directions on the fly I REALLY wish it would just say go left or right!!!! I cannot tell you how many times I have just picked a direction and turned the wrong way and then had to wait on the app to re-route me when it could have been easily avoided by simply saying turn left instead of head north. I use the app a lot since I drive for a popular delivery service and when I get lost because I head north instead of south I end up being late for my delivery which lowers my tip and my rating which reduces the number of deliveries I am offered and impacts my ability to make a living all because it expects me to figure out north from south when I’m already stressed, in a hurry, and trying to arrive somewhere I’ve never been before all while being timed. I’m certainly not the only person who can’t tell north from south when stressed. Please, do me a favor and reduce the mental arithmetic it takes me to drive when under pressure and just say left or right..WaltKen47Version: 5.78

Sanchellima & AssociatesI have had the immense pleasure and honor working with these amazingly professional and so kind and the patience of JOB, I might add. This patent team of men and women, my direct person ANGEL for the crazy questions I would ask at breakneck speed and sometimes through tears… he always maintained such a peaceful, calm demeanor all the while seeing and hearing my vision. As well as Miguel and Gilbran along with Angelia they could not have been more sweet and knowledgeable and very well versed in making sense of things for me. Christian, who I know I would call ( once on a Sunday morn, which I did only because I felt it was urgent) He took my call and put all my fears at bay without hesitation and was never abrupt or rushing. All in all, I had the best experience and learned so much from them all and when this is beyond the abstract and into the tangible it’s because they put in over 100 % because they really care. I would highly recommend anyone with a seed to give it to them they surely will create “The Garden of Eden”. Oh, and the company that referred me to them has a very strong instrumental ala carte flair of duty and delegations and they are very efficient. Thank you Amy , Maura and Lori. God Bless & Caio! xxxo Gypsy.Gypsy LaneVersion: 6.63.0

NavigatorMy iPhone 11, running the latest IOS (15.4.1) and with the latest Google Maps is locking up when running Apple Car Play in a 2020 Toyota Avalon. Google Maps open on the phone and on the Toyota’s touch screen. Google Maps is not responding on the phone. I can’t close Google Maps by swiping up and the screen can’t be dimmed by pressing the right side button. Also, the phone does not respond to attempts to shut it down and restart. Continued pressing of the buttons to access the shutdown screen merely merely results in an whooping chirp, but no other response. The kind of chirp tech equipment makes when it is trying to get your attention to stop doing whatever you are doing. If I disconnect the phone from the car and put it in my pocket, after awhile the screen will go dark and the phone becomes usable again. Until the phone’s screen dims, it is unusable. The first time it happened, when I got access to the screen again, I shut the phone down and restarted hoping that it was one time random problem that could be fixed with reboot. Nope, the problem is back again. Both times this happened while stopped, with the car running and the transmission is “Park”. I often check Google Maps for traffic issues before getting under way. This is a new problem that didn’t exist before with previous traffic checks..My_App_ExperienceVersion: 6.17

PatientWhen I arrived I was greeted with a smile and a pleasant good morning, and asked if I had an appointment. I answered yes and the young lady asked for my name. Upon giving her all the information I waited 10 minutes and was seen by another lady and escorted to the exam room. I the 10 minutes wait a couple of other patients arrived and spoke no English and needed translation in two different language. They were able to accommodate both languages. Spanish and Chinese experienced staff members. While I was being examined the staff member explained everything in detail what she was doing and that I may feel some discomfort this reassuring conversation put me at ease and I felt very comfortable. Once the exam was completed she thanked me for my patience and escorted me the doctors office. I waited 4 minutes to speak with the doctor and again was greeted very nicely, she was very polite and asked several questions about my health and my previous diagnosis with Dr. Nassuare and I felt confident that I was getting the best care possible from everyone. Highly recommend this practice to everyone who needs good quality eye care. Thank you to everyone there..Assing01Version: 6.54.0

Options neededTwo things: First, you need to have a pause button on Google Maps so that when somebody wants to go to the restroom, Miss Yip Yap isn’t busy telling them to go north, south, east, and west within 30 seconds trying to get them back on the track. Second, for heaven sake‘s, quit rerouting me without my permission. The selection needs to be “tap to accept,” not “accept unless I tell you no thanks.” At least 10 times in the last 10,000 miles, I have had to backtrack 20 or 30 miles to get to where I wanted to go instead of where you decided I should go. I’m hearing impaired; I don’t always hear Miss Yip Yap asking if I want to reroute, and I shouldn’t have to constantly go back and tell you that I want to go on the route I selected, and not the one you think I should use. If you don’t want to change the way the switches work, put in a selection in the settings that says “tap to accept” or “tap to decline.” I am beyond frustrated with having to hunt down on a map where I really want to be and how to get there, because invariably when I figure out Miss Yip Yap has rerouted me, I am in an area of no phone service, so I can’t reroute on Google Maps, because it says, “Off-line: touch to retry.”.TorontoOHVersion: 6.32

Awesome, Accurate Map & GPS. Transit Trip Planning Needs WorkI’d be lost -literally -without Google Maps. It’s my GPS when I’m driving, and after many years, has only failed me once. One point off for the transit portion of maps, if only for the inability to designate trip planning preferences. Please allow the transit trip planner to allow one to choose the carrier. If I’m in San Francisco & have a monthly Muni pass, I’m not interested in Golden Gate Transit, SamTrans, AC Transit or BART, though multiple agencies might get me from point A to point B. Even if the other carrier is more direct, the UI should allow one to designate the carrier if there’s more than one option. It should also allow a forced connection point. So if I don’t want the metro and want only surface options, I can request schedules with my preferred connection point. We’re in the 21st century, and Google certainly has the talent to easily accomplish this. Please make it happen. SO impressed with the GPS, though. Just this weekend I drove to Levi’s stadium for the first time and directions were perfect. Oh! Is there a way to have the spoken GPS with the radio? If not, that’d be great. It’s fine with iTunes on, but it’s be nice to have the radio option as well..22evie22Version: 6.39

BACKOUT or Put a FIX IN for buggy update..Love this map app.. especially being able to share my location real-time with other people. Found this hidden gem feature (for me at least)traveling from IL to FL. Kept ppl I formed without a lot of texts or phone calls. 👍 That said... based on my interaction with the app a recent release royally screwed up city navigation where I’m at near Fort Meyers FL. I hope the update I just installed corrects the issues and madness this app has caused me the last few days bc I don’t know this city from Adam. The app has been literally unusable for 2-3 days navigating the area. So bad the audio told me to go south when I needed to go due north. I looked at the screen and the satellite image was correct on current location and route to intended location. I couldn’t get the audio to toggle on at all. Even after reboot of my iPhone 10. That’s when had no choice but exit your app and use map app plan B. IN SUMMARY, google developers please don’t make me find a new “everyday use” map app so I can rely on it to tell me the correct information in this city. If you haven’t already,, backout, research issues if you aren’t aware, or push an emergency update with fixes to correct things. Thank you 😕.Dmb5381Version: 5.58

THE UPDATE IS HORRIBLE!!In the recent past if I wanted to go to a specific location all I had to do was open up my browser, hit the directions button, and the Google Maps app would open and take me right there. Now when I go through that same process an alternative screen comes up, but you can’t see all of the options when you’re driving so you pull over and you’re still fumbling your way through the process with extended steps to maneuver through it and ultimately wants you to open up the Google Maps app, but by the time you get there the address is completely gone and won’t transfer over to the app. This app is completely useless because it will not allow you to navigate anywhere with directions now. I’ve done all of the updates, but to no avail does this app work. I’m sure I’m not the only person to complain about this, but at this point, I’m going to have to completely delete the Google Maps app and go with an alternative solution. Google Maps has one job to do. Why did you have to mess up what was already working? Now your app is non-functional..TagaggVersion: 6.51.0

Get this app!This app is amazing! It has everything Apple Maps has and more! It comes with street view good enough it’s almost as good as Google Earth itself, multiple maps, the equator, the International Date Line, coordinates, the current time, weather, description, and photos of the country/territory/city/prefecture you clicked on, and the ability to find places such as restaurants, hotels, parks, attractions, stores, gas stations, etc. There’s also a feature you can use called live where you can point your camera at places around you(as long as you’re outside of a building near stores, buildings, signs, etc.,) and it can try to find your exact location to help you get places and find the direction of where you’re trying to get to. I have not used this app for directions while driving yet, so I don’t know how that is, but so far everything else about this app has been amazing! The only downside is that you need a strong Wi-Fi connection to get the most out of this app, but you can just use cell if you need to. Overall though, I very highly recommend this app!.MapLover6730000Version: 6.28

Worse over timeLet’s get one thing straight: I love google. I use Google Chrome over safari, Google Calendar over the one that comes with iPhone, and for a long time, I used Google Maps over Apple Maps. Google Maps a year ago was amazing. It always knew right where I was, the voice notifications were brief and prompt, and the app overall was just easy to use. Fast forward to today. Maps only communicates in NSEW directions “Head East” (Who knows that?), the voice notification system is mediocre at best, and to say that Google Maps is glitchy is an understatement. I just went to a new city and drove my car around, and more often than not I was slinging my car across four lanes of traffic trying to make an exit that Google didn’t let me know I needed to take, or saying that I was on the wrong side of the road, going the wrong way or off the road entirely into the bushes (all the while I had at least 3 bars of LTE on Verizon. Coverage and carrier were not the issue). That was the final straw. This app that used to be more helpful was now potentially putting my life (and the life of my grandmother and friend) at risk. I still refuse to use Apple Maps, and have joined Waze. If the glitches can be fixed I may use again, but overall I am very disappointed!.SarwalmacVersion: 5.19

Needs UpdateI will choose google maps over Apple Maps anytime!!!! But recently google maps been acting up. The app will not only crash itself but it will crash my entire phone and it’s extremely scary trying to restart it and retype your destination in while you are driving and getting lost. Another that has really gotten on my nerves and has me almost leaving the app is that it will stop me either in the middle of the road or a random destination and then tell me to walk across a field or another road to get to my destination. For example I looked up a brokerage office, google maps sent me past my location to a trailer park and told me to walk a quarter mile back (the way I just came) to my location. I had to drive another mile to turn around and drive into the CORRECT destination without the help of google maps. (It’s funny bc it will never ask me to rate those drives). Another instance is that I was looking for a location amongst a lot of other businesses, instead of getting me close it said my destination was in the middle of highway then told me to walk across another road to get to the parking lot. I love google maps but they really need to fix it or I’m getting a different one..SpeedertVersion: 6.32

The Dekroub TeamPeople always think their realtor is amazing, but Renee, Chad and the full DeKroub Team did not disappoint. My husband and I have been looking for the perfect house for 2 years and in this market, it is not an easy task. Chad showed us multiple houses and always made himself available on our time frame. If he was not available, Renee was there for us. So yes, that is what you would expect of any realtor right? After our inspection, we had additional questions and needed a contractor to make recommendations (if needed). The next morning, Renee was at the new house with a contractor to talk us through potential issues. And when we purchased the house and needed help with our move, her team was there! I know that is not normal and they went way beyond what we would have expected. Renee just offered to help and made it happen for us. If you are looking for team to help sell your house and find a new home, you will not be disappointed with Renee and the Dekroub Team. We are so glad we found Renee, Tony and Chad! We are looking forward to our new home. Sincerely, Lynn Wilde and David Concannon.DekroubVersion: 6.27

Piece of junkIn recent months this app has become worthless for getting anywhere. It says that my destination is several hours away when it is really only 20 to 25 minutes away. It at times does not recognize that I am driving on a highway with no exit in sight and it will say to turn on to a street that is off the highway. On city streets it will say to turn where there is a city water control drainage ditch separating me from the street it is saying to turn on to. It will sometimes take me in the opposite direction from my desired destination. It will say to turn on to a street that is blocked by a concrete median. Today it was taking along a route and was saying to continue on to another street, I noticed that I was about to pass through the intersection of the street with the address of my destination. As I drove up to the address of my destination the application was still giving my directions to drive the opposite way. I am removing this app from my iPhone and going back to using MapQuest. At least I will get where my destination is without having to stop to ask directions..Donotdoit2Version: 5.30

Shortcuts through dark, curvy, rural roadsWhile trying to get to several places in Trujillo Alto, Puerto Rico, I noticed Google Map’s inclination to direct the driver to rural roads, and secondary roads. These are really dark, narrow and curvy, not of any help when traveling at night, especially when I know for sure there must be a way to reach the place by highway (just not sure which one). It happened last night. After going basically nowhere for 20 mins on PR 845 and 844, the app telling me to turn right where there is nothing on the right, I had to call (bother) a client for directions. When she said: the entrance to the area is through PR 199. I thought: “sheesh, I know where that is”!!!! “This app had made my life miserable for the past 20 min”. I have also noticed a lot of inaccuracies in Trujillo Alto Specifically. The app tells you to turn right, then left to reach a destination, when you can see there is nothing, no road, on the right but can clearly see the building you are looking for on the left with a clear access to it. Thanks for having such a nice sign on the building. I try to collaborate by scoring the experience with unhappy faces. Not too happy today..Armyofone66Version: 5.83

Routes are NO LONGER accurate!!I have been using google maps for 5+ years and I love it because it’s very functional. However, as of this last update, the routes have been OFF. I drive to the Bronx from NJ everyday for work, which is about a 30 mile trip one way. I keep the app open with my route entered in case there is an accident and I need to quickly divert. There are tolls on my route, but I have the settings on “avoid tolls”, so I only pay for the GWB bridge or HT tolls vs the parkway/freeway tolls if that makes sense. Normally, my route is about 30-32 miles depending on which route I choose. After this last update, my routes (with the same settings) are now 66 miles or 77 miles to work. WHAT? WHY? The route suggests I drive to Albany or Fishkill (upstate NY) just to get to the Bronx. Any one who lives in tristate knows this is not correct. I toggled my “avoid tolls” off and the routes were back to 30 miles, however, it directs me to drive through the parkway tolls, which I don’t want to pay nor need to. Everything was fine until this last update. Now I am using WAZE because this app is unreliable. With “avoid tolls” turned on with WAZE, my normal route is back. Google maps has been VERY GLITCHY lately. Until it can be fixed, I’m sticking with the WAZE app..NwanyiomaVersion: 5.56

Amazing service, above and beyond expectations!!I highly recommend this business for your dry cleaning needs. I have used others, but keep coming back because they don’t ruin your buttons or lose your clothing! They are also very nice and support the first responders in our community. They also go above and beyond! On Saturday I needed to pick up my clothes because I am leaving g for a trip on Monday. I had a prior engagement in Mineral Wells, and couldn’t make it back before closing on Saturday. Do you know why the owner did???? He said, just text me and I will meet you at the store when you are back from Mineral Wells. I did not get back until 4, and he met me at the cleaners so I could get my clothes. He was kind and courteous. He went above and beyond… for me, no one special just a customer! It’s obvious that Spartan cares about their customers. Service is alive and well at this business! I highly recommend them without hesitation!! I drove from Alvarado to use their dry cleaning services and the drive is very much worth it for the exceptional service received time and time again..ShaysheVersion: 6.63.0

Dodge ram, 2500I was having my car serviced when I saw a vehicle that I liked. I was promptly met by a sales agent Jim Kruse. Jim was friendly and did not seem pushy at all. He allowed me to look the vehicle over. He allowed me to test, drive it, and after a night of thought, I decided to buy it. The next day, I got back with Mr. Kruse, and discussed the possibility of an acquisition. He was extremely knowledgeable. He was again extremely friendly, and again did not push me into any form of decision. After I made my decision, he and I filled out the paperwork, efficiently and without error he was very meticulous. I have purchased vehicles from Mike White Ford before, and this was by far the best experience I had, even though all of the other experiences were professional and knowledgeable. The financial aspect of the purchase was finished quickly and accurately, and I drove away with the vehicle. Should I feel the urge to purchase another vehicle? Mr. Kruse will get my attention and I will again determine whether to buy or not. I recommend Mike White Ford and Mr. Kruse thank you very much..Kruse customerVersion: 6.47

Good for new neighborhoodsDoing instacart in my hometown, there is a neighborhood which is only partly built. Apple Maps does not understand this for whatever reason and takes me to incorrect addresses. A customer recommended google maps, and while google maps does in fact find the correct addresses and navigate me there, the sound of the person sounds somewhat muffled. The music volume goes down so that I can get directions from the voice person from google maps, but it’s hard to hear. My music is at a comfortable loudness and I’d rather not turn that up just to hear the GPS, whose level of muffled mumbling wouldn’t be affected as this isn’t a volume issue. There was one street where the gps didn’t tell me the turn was upcoming until I was so close to it that I would miss it, and I wish the app would tell me the next street I would turn at immediately after the current turn, rather than “in _____feet, turn ___ on ___.” Google maps also doesn’t seem to have speed limits posted on my screen, which I know is a me problem and not a gps problem, but I like to see the speed limit on my screen when I look. Otherwise I mean I got where I needed to go.LetushieVersion: 6.61.0

Getting worseQuality is going down in numerous ways. Searching for restaurants by cuisine often shows many places that do not serve the selected cuisine. Example: select Thai and see Burger King and many other irrelevant places. Routing: constantly tries changing my route mid trip even though I purposely selected the route I’m on. Sometimes it prompts, sometimes it just automatically changes it. Inappropriate behavior for a navigation map. Tries to get me to do u-turns when it’s not necessary, like when an actual left then exists but it tries to get me to go down the road and turn around. Happens frequently, in different states even. If you set a departure time pretty much all the alternate route options disappear. Put in a destination and see 3 routes? Set a departure time and watch 2 of them disappear. Browser: when viewing a website inside the app, it’s way too easy to swipe down to scroll and close the browser entirely, thus losing your place on the site. Please fix the UI on this, and provide an option to open the default browser instead, which would make it possible to switch back and forth between browser and map view..MindctrlVersion: 6.19

Orientation determined is often inaccurate.I really want to feel secure to continue using this app as I am more familiar with it than any other navigation app, but it needs help - especially recently. The last few months it has been increasingly inaccurate when determining & showing my orientation and specific location on the map, especially in the beginning of the navigation, and therefore I often either (1) miss an exit (though sometimes that's due to a "lag" before the instruction is made - which is another problem), (2) I'll turn the wrong way when I follow the "turn right" or "turn left" directions spoken, or (3) I'm lead along the correct road but in the opposite direction of what's needed, thus resulting in a u-turn or other kind of detour. Sometimes u-turns are accessible and no big deal, but in some areas they are not accessible for long stretches, therefore creating a substantial detour in my trip. Idk if this is just a connectivity glitch or what, but these instances are happening for me more frequently and consistently in recent months than I have ever experienced before, so I don't think my specific location of reception is the issue. Please, please correct these issues..LoyalPinnerButFrustratedVersion: 5.58

Search criteria and suggestions need improvement in personalizationIt’s disappointing that in the suggested topics to search “apparel” comes up before “gas”. The suggestions are just weird. I wish these were customizable as well as other search filters. Like, if I’m searching for a place to eat the criteria is relatively the same: low fodmap, gluten-free, vegan, low-to-mid price range, and open for at least the next hour. I am disappointed that the restaurant search filters include “American” or “Italian”. My dudes, I’m looking to feel good after I eat. I am so sick of the rabbit hole searching to find a gluten free place to eat. If I search gluten free the results still require work on my end. I think this should be a simple thing to do for both GF and Dairy Free. It’s so annoying to pull up like 6+ menu’s before finding a spot to eat. Like it takes a half hour just to figure out where to go, and then time to get there and time to order and time to wait for food. In the end it’s about 60-90 minutes from finding where the food is and then having it. It’s 2023… I think we can do better than this!.Rach805Version: 6.65.0

Better than iOS MapsI guess I didn't even realize the difference between this and the native apple map. I switched to iPhone last year and was used to pressing a map link and it opened right up in maps. Well, apple does that too...but when I needed it badly I had to come download google maps. I was stuck in a delivery parking lot of a huge hospital in an unfamiliar city that apparently had one address for the whole campus. Apple's map made me almost lose my mind- "Turn right then turn right! Go southwest then immediately go north then turn right! Turn left then turn right!" It was insanity. I finally broke down and googled what I needed which prompted me to download Google Maps...And I was immediately given correct directions and found my medical office in less than 5 minutes. Now every time I need directions I find Google Maps is the only one that's accurate. 4 stars because it turns me sideways sometimes and did have me turn right off of an exit just to make an immediate u-turn when it should have just told me to turn left from the jump. Still- it gets me there which is what I ultimately care about..Susie107Version: 4.39

Not very good or accurateGoogle Maps is helpful, probably, when one is driving. It's not helpful for someone who has to take transit or walk. Transit often has changes/transfers - there are no actual walking directions available that are helpful. If you're walking the wrong way, the app doesn't stop you, just tells you to walk to {location}. Also, some bus stops are very near/across the street from one another and Google Maps has a hard time pinpointing that. That's the difference between going the wrong way in a strange place or arriving at your destination. I commute to work but Google Maps only shows one route instead of any route, no matter how I change the settings, so I never know when the bus comes. I know when the trolley comes, but it only runs twice an hour when I am out of work and being able to see any kind of alternate route would be nice. I've also noticed that we have a trolley line that runs all the way to South Hills Village, but Google Maps just tells you to get off the stop before that and walk for sixteen minutes. I know better, but a person new to the area may not. I just don't find it very helpful as someone who doesn't drive..Royal MontgomeryVersion: 5.21

Almost perfect (almost)For the vast majority of usage, this app has been flawless. The traffic is accurate, the routing is good, and the user interface is simple and easy to use. However, I have found some things to be quite annoying. For one, I have found that sometimes when I am in the far left lane on the highway, the app will think I am on the wrong side of the road causing it to constantly reroute me (this mostly happens in HOV lanes and high speed ezpass lanes). Another issue is that if I purposely choose a slower route because it is fewer miles the app will constantly tell me it found a faster route (I know there is a faster way, but I purposefully chose the longer timed route!) this is very frustrating, and on my last 2 hour drive it told me 5 times that there was a faster way and I had to take my hand off the wheel to cancel the change. Finally, my last complaint is that there aren't more alternate routes given. I’m lucky if the app gives me 3 options, whereas online you can drag the route to any road and it will find a route. Other than these issues though, the app is very well implemented..Gregory LernerVersion: 4.44

Unsafe directions!!Do you plan to support Dark Mode? All areas that are white should be reversed and made black and vis versa. My girlfriend recently used Google Maps to find an address in Long Island City. The directions given were a very long way having her cross over train tracks and walk by strip clubs where people around there thought she must have worked there. I would think that Google Maps would give you safe directions. Once to her location she asked for a safer rout and they were able to give here much safer directions to get back. Please do a better job at directions... This should never have happened in the first place. ** GLITCH: I’m using Google Maps and plugged in an address. It correctly puts a pin where the address is but where the blue circle says I am the blue directional radar where I am pointing is in the completely incorrect direction. I have to go NORTH and am pointing my iPhone North however Google Maps says I’m pointing SOUTH. If I did not know for sure I was going in the correct direction Google Maps would lead me away from my destination. Im in Manhattan so I know the street numbers increase as you go uptown..JeffTNYCVersion: 5.76

TrafficHaving the same problem with the new release now I have to turn the traffic every time I open the app. Pls fix 9/19 thx for fixing issue app back to being great again..DrlicisVersion: 4.36.1

Awesome!!Best map app out there. I do a lot of point A to B travelling and need to know distances, with the ability to save customers addresses and my destination addresses, it makes giving a quote so much easier!.Toddler172Version: 4.37

You really need this for your navigation !Your must use app!.Welles1991Version: 4.54

RealtorGoogle maps is great but the only problem I have is even though I don't have it on mute end it is connected to my Bluetooth, there is no sound..?? I have to look at the map while I'm driving. Not safe!.FiestyGGVersion: 4.36.1

Change the logo!Change the logo back to original one as it stands out on screen among other apps with similar logos! Sometimes Google map routes through a parking lot or very narrow countryside roads even though there is a main highway nearby. Please fix..NcktmotoVersion: 5.43

Google MapsWhen in doubt, google map it! Google maps has never “steered” me wrong ;).Melisf77Version: 5.72

Not so great…What happened to the Transit Departures widget? I used to use it all the time but now if I want to know any transit information I have to plot out my route in the actual app. I know where I’m going, I don’t need full directions every time I head to work, I just need to know when my bus is coming. I live in an area where you can access several different transit systems and using google was a better option than getting all the different apps but now that’s just…gone..SammC93Version: 5.76

Transit hidden on satellite mapWith new update u have to change to default map + transit view to see transit stops, cannot use satellite map. frustrating..Serax101Version: 5.55

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.77.0

Google Maps Negative Reviews

Money servicesWalmart had 2 lines open, and customers were lined up all the day to the clothing section. 3 self check outs were open and the lines for them were way worse. I initially went in to make a return, the gentleman was very prickly with his demeanor towards me, he just seemed to definitely not want to be there. I remained polite, we finished the task, and I remembered I needed $20 cash back from my card, so I quickly walked over to the standard registers grabbed a candy bar and went right back to him & asked if I could buy that too? Looking straight at me he reaches over, shuts lights out in the money services area, and tells me, I’m done checking folks out right now. Man, I was mad, but STILL kept my mouth shut! As I’m standing in line at these looking real human employee line, with 7 people ahead of me & my candy bar, he walks over to a whole row of self check out machines, turns them on & I asked him could I use one? For CARD ONLY. So no cash back…..I do not understand how some people can live with knowing how terrible their work ethic can be as well as a huge successful business like Walmart spending years upon years of no structure or organization with the check out lines & allowing their employees to carry on this long with such attitudes & freedom to be as rude as they would like to be. Don’t get me wrong I’ve encountered plenty of kind Walmart workers with top notch work ethic, but just speaking for myself, the bad outweighs the good tremendously..Frog roadVersion: 6.62.0

Be carefulDon’t guys rely on google maps app. I am using it for years without any complaints. But today, google maps made my day as a nightmare. We went to Grand Canyon by car from Las Vegas. It’s was alright and took us about 4 and half hours, but when we were going back it’s showed me two routes 7 and 8 hours. I was confused because we only drove 4… but I was completely sure everything will be alright, that’s my buddy google maps I can rely on. And then… it took us in the middle of nowhere inside of different canyon with all forests and deserts everywhere and then it was a turn on some kind of road wHICH IS NOT ROAD AT ALL. Even horse can’t pass it. We stacked into the mud or grease and all of us didn’t have ANY SIGNAL TO CALL FOR HELP. It was 3 adults and 2 kids. We spent hours there pushing cars back to normal road. We got so much stress, fear, hopeless. I was like: “it can’t be true..” And then we figure out how to get back on free way and I open my app again, I though that it’s ok if that time it’s confused but when google maps see us on highway driving in right direction it will restart and finally works! But no… it tried to take us back to the woods. The road there even called “lost canyon road” so I just want to say that google maps isn’t always right and it’s not an app you can be sure about. You guys better fix this, we saw couple people going there back and force and even stacked like us with no signal. Thanks for attention, but I am still pretty upset..KamilatussipovaaVersion: 6.26

Cycling Maps feature unnecessarily falls shortMap doesn’t display on screen when I’m using step by step navigation but it does when you’re driving. So you can’t see where you’re going…you get notifications on your screen for each direction instead, something you have to try to read and pedal and steer simultaneously, unless you enjoy stopping to see what your next direction is after every single one you complete. That’s the other thing, it gives you directions literally the moment you need them. When you drive, if it says go left, you turn left and it tells you your next street and turn to look for and the distance before you reach it. In cycling mode, in the same scenario, it would say turn left as you reached the street and continue to say turn left until you reach your next turn. So you have no idea at all what to look for, can’t anticipate anything, and you’re basically riding blind between each step. And if you miss a step, it automatically re routes you, so I rode about three miles uphill needlessly in the rain yesterday because I couldn’t hear my phone over the road and rain noise, nor had any idea what turn to look for, when to look for it, or how to rectify all of those failures in real time, I was pretty much being led astray in the pouring rain by an app that doesn’t have any of these problems in driving mode….NunboxVersion: 6.34

Worst navigation at the worst timeMy friends & I were coming back from SF & our gas was almost out so we had to pull over & the city we got stuck in was Commerce, being from around the Newport area, we were shocked. We were pumping our gas at the mobil station on E 8th street & the men there have zero boundaries. We were already uncomfortable by how dirty the environment was & the amount of homeless people, the smell was rancid as well. This big guy walked up to our car making weird noises, looked at all of us, & just stood right next to my friend & just stared at her to the point where she couldn’t even finish putting a full tank & left. Now that you could imagine how uncomfortable we were, we opened the google maps app to get us back on the freeway, big mistake. It didn’t know where it was going, for every .5 miles we drove, it would constantly say “recalculating” & it took us to a back ally way with graffiti & what looked to be abandoned homes because they were fenced up with wood pinned on their doors & windows. That was only 8 minutes after driving & only pumping gas for 2 minutes & it was still saying “recalculating”. we closed that app & took out maps from apple & was given a much shorter path & we were on the freeway in a minute. Never using google maps again, also mentioning that the app is incredibly slow, hard to use, & gives the slowest directions compared to the maps app on iphone..StrooberriesVersion: 5.88

TerribleDrove home from New York to Indianapolis and this app increased our trip by 2 hours. Leaving the Bronx should’ve taken 10 minutes because there is an on ramp to I-95 right by the house we were in. We knew how to get to the highway without using the map but we didn’t even bat an eye that we were using the app from the get go because one would think it would just take you on the quickest route. Nah. This app took us 40 minutes through the Bronx and made us sit through morning traffic. Once we crossed the George Washington Bridge, it asked it we wanted to take I-70 instead of I-80 because it’s 3 minutes faster. I clicked no be cause 70 is littered with tolls on the PA Turnpike and 2 minutes later it asks the same question. I said no again. Then I realized an hour later we are still in New Jersey when we should’ve been out of it by now. I thought it was strange we were still on 95. Sure enough I checked the map and saw that we were on I-95 south and headed for 70 after saying no TWICE. The voice never even told us to exit on to I-80 which happens almost immediately after getting off the GW bridge. This app is 5 stars in sending you to the most inconvenient routes and not communicating properly. I would give it no stars if possible. Spent over $100 in tolls when they should’ve been avoided because I should’ve been on I-80. Tired of having my money and time wasted because of this app..:-/!?Version: 6.4

No longer user friendlyApp used to be okay. There was a time when this app would give you turn by turn navigation, after you made a turn it would indicate the next regardless of distance, so you could anticipate the next set of directions and change lanes accordingly. A few updates ago they removed this feature for who knows why. Initially it wasn't a big deal because you could simply zoom out quickly to see the next turn yourself. Now they have made it so sensitive if you touch the screen or attempt to move the map to see where to go next it starts spinning wildly and fighting whatever you try and do to see the location you are going towards. For example you are driving straight and are going to make a left turn in 1 mile and the address is only 1.2 miles away. So you think “okay I can zoom out a bit to see if the business is on the left or right side of the road after the turn” WRONG if you try to slide the map further to see where to go it will start orienting itself in opposition of what you are trying to do. Zoom in, zoom out, and flip your always North facing settings for no apparent reason. Stop messing with the apps fundamental settings you are going to be responsible for accidents, erratic lane changes, missed exits off the freeway, etc. It is ridiculous and absolutely irresponsible to make such drastic changes in an apps basic functions that people need to use daily..GetdemgatorsVersion: 5.56

Progressively gone downhillThe changes that Google has made to their maps seems to be in favor of traffic CONTROL rather than the best routes for the individual user, less options for personal control and a stronger push towards getting you to go through state toll roads when no toll roads (that are a faster option to boot) are available. I'm a longtime user of Google maps and Keen to their tactics of late. I've been wanting to get a couple of old Rand McNally road maps for a while,we're going to need them! An app should be a tool of assistance and yes,convenience,but when an app is trying to control you,it's time to boot it. This may sound crazy to some of you,but pay attention,especially to the so called "better route available" options that pop up,watch your estimated times,this option is being used to herd you like cattle for reasons other than your travel benefits and more for clearing roadways and such. And even crazier,it sure seems like a social experiment to see what kind of "order follower" you are. I've seen this with my own eyes and ears, so call me crazy,but for those of you who are intuitive and catch on to patterns quickly,see for yourself,this is the world we live in now? With all the A.I. And apps on your phone,what was a tool is using you as a tool,or so it sure seems. I think the cost of convenience has become a bit too high for me..Instacrapper!Version: 6.58.0

Battery drain, several issuesThe battery drain when I use Waze is unreal. I was at 43%, opened Waze & drove for about 12 minutes, decided to add a stop. I looked at my screen and the low battery 20% alert was up!! All of my background apps were closed, and there was no reason for my battery to plummet that quickly. Sometimes my app won't show my icon but shows the "shadow" of where it's supposed to be. Another issue is that it doesn't show all routes. I know a certain route isn't normally the fastest, but I also know my city's traffic patterns and it won't show it. Also, I'm in the top 1%, but how do I know when I'm getting close to losing that prestige? How do I see if the population is catching up to me? Finally, the fact that it doesn't tell you whether your destination is on the left or right is so irritating and basic that I'm shocked it's not a feature. I wish there was a feature where you could customize which "hazards" to voice prompt. For example, I couldn't care less about a car on the shoulder ahead, and it's annoying to have my music interrupted by that stupid hazard alert. But I would want to know if there's a pothole ahead, an object in the road, or a police reported ahead. Create a way to narrow down the voice prompts! Why do the other Waze avatar icons around me never move? Speaking of Waze "people" icons, please come out with more options!.AHMED ALMUSALYVersion: 6.70.0

Google Maps is a joke when it comes to verifying editsRecently I added a new Braum’s ice cream store. Every location (at least in my city) of Braum’s is known as “Braum’s Ice Cream & Dairy Store”, but I accidentally typed the word “and” instead of the ampersand (&). However, after I submitted that minor minor change from “and” to “&” it said that my change wasn’t applied. Excuse me. But that’s not the only one. There is literally a CVS (drug store) that Google apparently shows literally right on a major intersection. It shows no address, it just says (Street name) & (Street name). There are zero photos, zero reviews, no website, no hours, no anything. Anyone working at Google Maps can clearly tell that this place is obviously fake, especially given the fact that there’s literally another real CVS a mile west. Long story short, I marked this place as non-existent, Google gave me the bonker. I always wonder how Google accepted the person who even added this place. My last complaint I’m going to share is that Google takes FOREVER, if not NEVER, to verify road related edits, such as added road, road shape, etc. I’ve submitted several edits regarding road changes, with the first one being submitted on Aug 5, and as of Aug 24, it says they all are STILL PENDING! It cannot take three weeks just to make a little fix on a road. Google Map’s poor service is making me want to go back to Apple Maps..Carefullion4421Version: 5.76

Horrible—changed for the worseI’ve relied on GoogleMaps for years but my recent experience (Oct ‘22) was horrible. After I carefully crafted a route that took me along small county roads, Google kept telling me there was a faster way and would reroute me to that. Presumably I should have been able to opt out of that new route but that button never appeared on my screen. When I selected to see my route in written steps, the screen often froze and wouldn’t let me return to the map view. A pop up window kept appearing to ask permission to access my contacts (no!) and there was no way to exit or escape that screen. I pulled over 6-7 times during a 3 hour drive to clear the map and start over, including one time when I deleted then reloaded the app entirely in hopes of getting it to behave, but still had to fiddle with it too much while driving. With all those problems, I was never confident the instructions it was speaking was the route I wanted, but if I exited from spoken instructions (when that wasn’t frozen) to verify my location on the map, I risked forgetting to restart the spoken step by step and wasn’t corrected when I missed a turn. I’ve never been this annoyed by or had less confidence in a map app. I think Google made changes that have eroded the usefulness of this as a driving aid. Next trip I’ll use my Garmin..DDorenaVersion: 6.40

Tolls and Travel timeThe app persistently wants to route onto a tollway, when I specifically have it turned off. Since the system is NOT currently on changes made to highway and toll roads, follow my instructions NOT to be routed on them. The second biggest problem is time. My “OnStar” or Garmin will route and avoid what I request, as well as give a FAR less travel time than Google Maps. It is as if you believe, by stating is going to take 45 minutes to get to my destination (when it will take only 25, even with traffic), I’ll choose to take the toll. You can’t even give the correct travel time. So why would it believe I’d want to “follow it’s directions”, especially since it persists on routing onto the tollway? These problems are worsening, as now the app continually states, “we’ve found a faster route” and no matter how many times I press “no”, it will state it again. Google is not going to be satisfied until there’s a major nationwide lawsuit from drivers who got in an accident trying not to get on a tollway after specifically turning that option off, or at least for the tolls incurred. And yes, I don’t have to use Google maps if I don’t choose to (which I no longer), but in time you’ll run out customers as I’m not the only one frustrated with this..RIGEL126Version: 6.48

Used to be the best, recent updates are ughI used to LOVE this app, it was super user friendly and was better than Apple Maps or anything else. Now it screams at me while I’m driving to take alternate routes and I have to say “no” while driving or it changes my route on its own. I can’t be looking at a screen and hitting buttons on the highway every couple minutes, that is incredibly dangerous, and I couldn’t change settings mid-drive, nor am I confident I know how to actually change this setting where I won’t accidentally remove some other feature by mistake I don’t want to lose. Some people don’t want to switch highways halfway through the drive because there was an accident 50 miles ahead and there may be a delay down the road, this literally happened last week and I had to decline alternate directions a dozen times, by the time I got to the accident point traffic had cleared and I’d have lost time taking the suggestion. Also I miss how I used to be able to select transportation modes from a ribbon at the top of the screen, instead of from a menu at the bottom which takes up half the screen. If I’m planning a route I would prefer that the map be unimpeded as much as possible, because now the app thinks I may want to walk hundreds of miles and it’s prominently displayed at the bottom..Frustrated Chromecast userVersion: 5.68

UghI use this for my job, driving Amish. When you guys make us update it twenty times in one month it grinds my fears. In the morning it’ll work and then by time I need it again, ope you need to UPDATE! You can’t use it unless you do it right then. It should be an option , or update overnight automatically or something. Can you see where this is Causing issues for a driver that needs a reliable gps? Also, used to be able to go into Google, click and it take you to the route, now it sends me to my app which I then have to refill out everything that I just searched up instead of taking me to it after the first time. Ugh. Also, I went to Florida a week ago. I now have a bill coming my way for 25$ plus the fee , all because my gps kept telling me that to make it in the time I thought it said I would make it by , that I HAD to go down the expressway that charges a fee , & you can only pay with a sun pass which not many users probably have. It forced me to do that the first day, I found the second time I went that way I just went on the regular road and it took me the same way I didn’t need to go down the paid expressway to get there at that time, but it KEPT trying to re route me onto it even so. Which is rediculous..BrittmcqVersion: 6.60.0

Wheelchair ♿️ routesOften Google will give me an “accessible route” but the route completely fails to take into account that powered wheelchairs have limited distance available per charge. So while the route is technically “accessible” it will require an unreasonable amount of “walking” distance. Example, tomorrow I go for my COVID-19 booster. The route Google wants me to take would require several miles total for the trip to and from of “walking” which for me is distance rolling - or relying on the power of the batteries. I happen to know of another route that will take longer to complete but will cut “walking” distance in half. Do better. Come on Google, let us set “limit walking distance” AND “wheelchair accessible”. If I didn’t know my city as well as I do - I would be stuck with your short but power intensive route suggestion. Edit: June 2023 I set my route to use busses only and Google kept sending me down into the subway. Dude. I want to use busses only for a reason! Mainly because I don’t trust idiots on the subway. I don’t want to use the subway. I won’t use the subway. We have busses. We have ferries. You have OTHER OPTIONS. I literally said no trains or underground!!! Edit July 2023: Why is the non accessible option including buses but the accessible option not including buses? ALL NYC BUSES ARE ACCESSIBLE.LuciesquireVersion: 6.73.0

Horrible attitude15 minutes before they close, there was nothing but attitude. A bunch of eye rolling, throwing and slamming food around. They’re confused why a chipotle was getting slammed right before closing. The chipotle down the street had a line out of the door and this location had about 6 people with a few more people coming in after us. The cashier (a Hispanic girl) kept staring people in the face and rolling her eyes. The guy on the line (light skin black dude with twists) is yelling that they’re out of ingredients to customers. I have worked at restaurants so no I don’t have patience for incompetent restaurant workers. There is no reason to be rude to customers, I don’t care how you feel. There are always customers after closing. Finally the older women had to come over and refill the ingredients and actually get the orders moving especially with some actual courteous. I’ll wait at the other chipotle with the line out the door before I ever come back to this location. The rudest and most disrespectful staff I’ve ever encountered. I don’t know how people who hate their job still have a job. Get off the line and allow other people to get on the line with some actual customer service. Why was the thing to heat up the tortilla all the way in the Togo area and no where near the food being prepped.Alicia & RickyVersion: 6.24

Worthless AppI use to use this for ride share and once I press navigate from the ride share app it’s supposed to switch to google maps and tell me where to go but on some days it wont load, just keeps turning and turning like it’s trying to load something but nothing happens. After several tries of closing the app and opening it up again it loads and when it finally loads up where to go it’s just a blur line with all the details in the map missing because of this I have turned on the wrong street several times. Also do you know how embarrassing it is when I pick up passengers and I have to ask them if they know how to get to there destination because google maps won’t load and because of that I don’t know where to go. All the negative feedback I have is all because of this app. There’s such a lag in this app that I can’t tell you how many times when I pick up passengers I have turned in the wrong direction because google maps takes a while to get its bearings right, when it’s finally gets his bearings right I notice I’m heading in the wrong direction. Finally I couldn’t take it anymore and I had to switch to another app for navigation. Any of you doing ride share using this app get ready to get some negative feedback just because of this app..Skyrider2075Version: 5.80

DangerousGoogle maps used to be great, but it tries to reroute you now, for no reason. It will send you down a one way street the wrong way, it will ask you to make a u-turn on a highway, ask you to take a black diamond 4x4 trail, when there is a paved road to the highway (luckily I knew the area, anyone else would have to call search and rescue), and recently expected me to make a right turn into a brick wall. Luckily I have eyes and used my own judgment. If you have car play, and for example sitting at a red light, it will remind you what you need to do next by scrolling the directions, which is an unnecessary visual distraction, even though the directions have not changed. For example, if you are at a light or driving on the same road for a distance, it scrolls as if the directions are updating (make a left turn in 50ft, make a left turn in 50 ft, make a left turn in 50ft), but it’s just I guess reminding you that you still have to make that turn or keep driving down that road. Only thing its good for is knowing when you will arrive somewhere, where you already know the directions too. I wouldn’t use it to navigate in unknown areas. Unfortunately had to switch to clunky Apple Maps, but at least that app won’t tell you to drive off of a cliff..DT818181Version: 6.55.0

Nearly crashed my car due to horrible new UIYou don’t realize how much you rely on the easy, fast-to-understand visual of a blue line on a gray and slate map — until, that is, some misguided Google designer messes with it. Recently that bright blue line that designates your route was replaced (at least sometimes) with a gray line. On a slate background (this is in dark mode), with every other road on the map also showing as gray lines. Oh, and the “alternative routes” constantly shown? Also gray lines. Brilliant idea, Google. So suddenly you look at your map to see how many cross-streets or signals before your turn and *poof* you can’t even tell what road you’re on, much less when you should be turning. So you stare a little harder, focus a little more, trying to make sense of a suddenly unfathomable map, eyes off the road for increasingly long periods of time (instead of the half second glances that previously sufficed, no different than looking over at a side mirror or at the AC controls as you flip them) — then BAM you veered too far, into oncoming traffic, your car is totaled and you’re dead. Thanks, Google. Great UI update. (Obviously I didn’t *die*, but I was definitely distracted, confused, and less confident in my driving and my route. Once again: great UI update, Google.).MpjensonVersion: 6.49.4

Occasionally InfuriatingGoogle maps, *please please please* give options to avoid certain routes or choose what kind of vehicle you are in!!!!! I have to manually find stops along routes to avoid certain highways and freeways I know I can’t use while towing or with a box truck!!!!! Also WHY MUST YOU ALWAYS GO THROUGH THE GEORGE WASHINGTON MEMORIAL BRIDGE!!!!!!! Even if I input a location just on the other side of the tappan zee bridge, you have us go across the GW! I miss how customizable google maps used to be, but now I need to make sure to plan any long routes hours in advance and know all of the places I need to input to get the route I want. Also, obnoxiously enough, you randomly put in places to get off highways, make a u turn and go directly back on the highway! For quick, direct, simple directions, google maps is what I rely on, but I know it will always drive me crazy to use for long trips. PLEASE ALLOW INPUT TO AVOID CERTAIN HIGHWAYS WITH KNOWN RESTRICTIONS!!! Update- How is it that Google maps has gotten worse in directions since it began?! Far too often I will be told to turn without being told the street name when there are two streets back to back with less than 5 feet between them. That and there are far too many times when they will actually give incorrect directions!.Sikozu61123Version: 5.82

So frustratingThis is a great map, it will show you where everything is, but’s it’s impossible to use on trips or custom maps. If you’re looking for directions without a custom map and for only one destination, this map is for you. If you create your own maps, need to look up multiple destinations, or are on a trip, it’s near impossible. First of all, I had my mom send me the link to our custom map. It send to my gmail, no problem. Then I’d click on the map, and it either wouldn’t load, or take me to Safari. The Safari view would show the map, but decline to let you get directions unless you signed in. Okay. I signed in. Well, it took my back to my home address, and sent me on a infinite loop, going from clicking the link in my email, getting sent to safari, logging in, and losing the map. I had to redownload the app four times before it worked. Second of all, the map legend isn’t interactive. I’m going to new york, and spent six hours working on a custom map, with a pin for every single place I wanted to go. i downloaded the app, only to find that in the map legend, you can’t click on individual icons, forcing you to leave the map legend, and click on every single icon until it pops up. Very dissapointed..Ava stanleyVersion: 4.47

Frustrated to say the leastI have had an extremely frustrating experience with AutoNation. Last week I called to confirm that a used vehicle was available before we went to the dealership. I was told it was, but when I arrived it turned out a deposit was paid on it even though it was still present on the lot, so it was not in fact available. I had been considering the new option of the same vehicle as well, so I test drove that for about 10 minutes and said yes, let's buy. My fiancé and I proceeded to wait for hours to make the sale - in total it took FIVE HOURS at the dealership to purchase the vehicle. Halfway through signing paperwork, I questioned the lender and was told "Oh wait, that's a mistake, sign this instead" and that it was in fact a different lender. My insurance agent called to confirm a few days later that it was the 2nd lender. Now, I'm receiving communication from the first lender and when I called the financial manager at AutoNation to find out what's going on, he claims to not remember my paperwork being messed up or any interaction about lenders at all, with me or my insurance agent. I'm now contacting these financial companies myself to find out where my loan is, and redoing my insurance. I would NEVER work with this dealership again..Wrenna MareteVersion: 6.50

I am getting lots every day!New version doesn’t work properly! Can not find the exact location. I have been using it for several years and it’s first time it makes for me such problems. Please fix it.Setak1975Version: 5.19

Why remove PalestineRecognised by the UN. Why did you remove Palestine off your maps?.PlooghtyVersion: 5.48

فلسطين Palestineاعيدو اسم فلسطين للخريطة put Palestinian back to the map 😡.Khadije TahaVersion: 5.48

You should be ashamed :)Imagine taking off an actual country off the map. It still exist and will forever exist.even when you take it off🖕🏼 FREE PALESTINE 🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸 You don’t even deserve one star.Taqwa AshteewiVersion: 5.48

PUT PALESTINE BACK ON THE MAPHow dare you contribute to the genocide of the Palestinians..FortnitebesVersion: 5.48

FRUSTRTEDGoogle Maps has stopped talking to me. I had 4 Geek Squad guys try to fix it. The problem is with this APP I posted on Facebook and many friends are having the same problem I have to put on my reading glasses while driving to get directions 😡.ChevysoagVersion: 5.19

Idiots?Always making me turn where im not aloud! Making up invisible streets, making me go through IMPOSSIBLE place like highways and such.. very very BAD gps system!!!!!!! De loin le pire service de gps! Très très imprécis, me fais tjrs tournée a des endroits ou il est interdit de tournée, invente des rues, me fais passer par des endroit ou il est IMPOSSIBLE de passer comme a travers d’une autoroute ou tourner a travers d’un terreplein.. je ne recommande a PERSONNE!! Si je pouvais ils auraient 0 étoiles!!!.AlexandrePileyVersion: 5.18

Free Palestine#freepalestine.Handsome HaiderVersion: 5.48

Crashed when tap the search input fieldCan’t do the map search with the keyword.DennismangoVersion: 5.19

Put 🇵🇸 back on mapDumb people at google! Put Palestine on map!.Shk727Version: 5.48

Full of bugsWhy every time when I switch between satellite and terrain view it gives me popup screen “cannot connect to server”? Why screen is not responding when I click on grey color alternate route? This App extremely buggy and bad designed. Simply unbelievable..MetaprogressorVersion: 5.16

Fastest routeI’m very frustrated stop spamming the fastest route. This has to stop. It repeats every 10 seconds is very dangerous to drive. Connection for some reason shout down for random. It needs a update badly. If possible add a switch to close the fastest route option. I hate it. If is fix than I raise my stars..JackFireFlamesVersion: 5.72

UpdateThe new update is horrible. It does not allow us to look ahead at routes in preview and scroll along the route. It changes direction and seems to have a mind of it own. Please change it back Also needs to have a truck route option!!!.GailCrebbinVersion: 5.55

Can no longer easily switch between walking, driving and transit.On the app you used to be able to choose whether you wanted to walk, drive or transit to the destination in the search. Now you cannot and I’m forced to use my computer before heading out and trying my best to remember, instead of having it ready on my phone. Used to love google maps and now I’m regretting having it as my main map. Switching to the apple map app..Holytrinity4lifeVersion: 5.19

Missing Saved Places on Maps after UpdateLast update does not display my saved places on my custom maps. They appear on my list but don’t show up on the map..Prisoner#24601#Version: 5.10

Can't call this offline map...How is this offline map useful when all I can do is download a square of map... look at how Here is doing it, that's real offline map.TtzeeVersion: 4.36.1

Return journeyI don’t know why but once I reach a place while following google maps and when I start the return journey google maps “can’t find a way try again” I have tried restarting the phone, resetting cellular data, connecting to wifi And I believe this happens only on iPhone XR.Pranavagashe84Version: 5.19

Where is Palestine !?! 🙄Disappointed in you google. #FreePalestine 🇵🇸.The-Truthful!Version: 5.48

As rude as they are uselessDon’t take my word for it, go find out yourself!.ZomgclaudeVersion: 5.19

All my saved places are goneAll my saved places are gone.Skw1234567890Version: 5.73

Screen moving whenever checking aroundWhile on navigation, whenever i touch the screen to see around, it moves by its own. Creating so much trouble over the road and its not just me, everyone having the same problem..Sagarbagga97Version: 5.55

Would NOT recommend.Recently travelled across Canada, halfway through I uninstalled this app and started using IPhone’s Maps. Google Maps was Constantly having me miss turn offs and taking me on really messed up back country roads. I feel stupid for following it’s recommend route. It IS good for looking up street views and transcribing directions from google though..Cameronrox223Version: 5.34

NavigationWorst update . Does not navigate to the point as earlier does👎🏾.BalrajaulakhVersion: 5.18

PalatineIt is Palestine not Israel.Palastine21Version: 5.68

GarbageDon’t add new features while breaking basic features. When driving, on a single route, the voice guidance can turn off and on whenever it likes. During the whole time I was in an unknown neighbourhood, there was no voice to guide me. When I was about to turn on my street when getting home, the voice started telling me directions. Come on guys, I used google maps because Apple maps is completely unreliable, are you trying to compete with them on who’s the most unreliable? And I have an iPhone 11 pro max so no, the problem is not my phone. Fix this, please. Oh and also, google maps doesn’t recognize the direction I’m going in sometimes. Today, it realized I was going to the opposite way of where it was telling me to go about 5 blocks later. That’s how long it took to recalculate my route. Come on guys. I don’t buy the newest phone each year to be dealing with these problems..BeaudejourVersion: 5.27

Google maps voice doesn’t always work and doesn’t direct me. Please fix...Still no fix or reply.When driving with google maps sometimes the voice does not direct me when to turn or where to go. It simply goes silent. Other times it will work perfectly. All my settings are correct..RyodhinoVersion: 5.27

App does not work 1/2 as good as others.I drive around for a living, this app always freezes, shows me on the wrong street or just can’t find the address I am looking for. Compared to Waze this app is garbage and I hope they fix it as I used to use it all the time. The worst part is it freezing then rerouting you after you is the turn. This isn’t only in remote areas of calgary but in the inner city also so it is not the cel service. I have numerous screen shots where it shows me blocks away from where I actually am or when I’m on stony trail it shows me in communities that I am driving past. Sometimes it thinks I’m walking and I cannot change it to driving and it wants me to drive through a park to get to where I have to go. VERY FRUSTRATING APP, if I could give it a negative rating I would. I have switched to a different app to get directions..Vigar1Version: 5.27

UpdateThe new update sucks. You can’t navigate from your location, you have to put in an address. Had to delete the app..CocoabutterkissesVersion: 5.20

Newest update deleted my saved placesGoogle you need to fix this, I had well over 100 saved locations and after updating yesterday they are all gone🤨.Ub6Version: 5.73

App does not workI can’t use my data plan while running this app. Keeps saying I’m offline when I have data on. Useless..Rose UTVersion: 5.18

HorribleNo Palestine tf? How.Plzzz fixxxxVersion: 5.48

What Happened????Last update sucks! Push on start and nothing!!! Major screw up..Loloant1981Version: 5.19

GarbageThey don’t update for Montréal fast enough and have me driving through a park when I’m going in a straight line on a street. Garbage....Tyler DopsonVersion: 5.19

PUT PALESTINE IN THE MAP 🇵🇸PALESTINE 🇵🇸.YassfoxxVersion: 5.49

Unreliable for custom listsCustom list had disappeared. Very frustrating!.Kilee MercuurVersion: 5.73

I lost most of my saved placesI don’t know what happens but I lost most of my saved list and places..I want my list back pleaseVersion: 5.73

Latest update lost saved places July 2021Lost my saved locations on the last set update. Hoping for a google fix !? 🙏.KcnsjakxjsVersion: 5.73

Stop Rerouting Me!Google maps has a lot of functionality, and is a great UI. I chose to rate it two stars because it automatically re-routes you mid-drive onto a faster route without asking. Instead, you have to cancel a new route suggestion. There needs to be a setting to stop this from happening, as it’s very dangerous to open my phone and tap “no thanks” when I enjoy my current route. It can be relentless in trying to reroute me from my chosen route. I don’t understand why this is the case!.Adam1659Version: 5.72

Route can’t adjustIn the old version, if i drive and change my route, the map will auto update with new route. But this version doesn’t have that function anymore.박솜Version: 5.70

Country missingCannot find Palestine. Google is complicit in ethnic cleansing. You don’t get to decide whether we exist or not. Put Palestine on the map where it belongs..MissingcountryVersion: 5.70

ÉquitéPourquoi Palestine ne figure pas sur votre map?.ÉquitéVersion: 5.69

Not accurateTakes you out of your way. Always suggests u-turns. Those are illegal in my area. Stupid..ROGERS IS NOT SECURITYVersion: 5.69

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