Robinhood Wallet Customer Service

Robinhood Wallet Positive Reviews

More features neededIts a good start, but I would want to see some features like an easy way to stake crypto that is just sitting in the wallet. Aside from that, it is well-integrated with the crypto exchange in the regular Robinhood app..GlenProVersion: 2023.8.2

Robinhood changed the financial systemRobinhood undoubtedly changed the financial system as the bias negative controversy on towards Robinhood, People are ignorant to the facts, because the invention of Robinhood opened up the stock market to anyone who is willing to invest and creat generational wealth it’s not a gambling casino or made too resemble but just makes things learnable,provides educational tools, is not overwhelming, and most importantly it’s accessible for anyone with a bank account, Email address, and smart all are in one and common to all of us. phone Both teaching financial literacy and making it possible to invest as little as one $1 in any stock no matter the price. Before Robinhood is in my opinion I don’t that the people who discovered investing and learned something about the economy, teach others how to invest with 100% control of their own assets despite their account value. Building even Iras along with a brokerage account and has great support, for customers 24/7 in my experience..Rjk200017Version: 2023.10.0

Great,but it could be awesome/Splendid.I’m a new robinhood user,I wanted to try their first app, but is not possible for outside Us costumer, when I saw this new app I jumped with excitement. This is Their new non custodial crypto wallet ,not first on this market but it’s a first good step, Crypto is not only is the future/crypto is the now ! the new generations will be using more of this convenient way of actually owning their assets whether is with a app thru a defi platform, cause I think in few years will become more popular borrowers and banks will be able to see you payment history and make more larger transactions like buying a vehicle or even a house,the mortgage will all done thru the app, is win win, you could also make a peer to peer money borrowing,all transparent and more importantly convenient. This where you actually own, Your own assets not the bank or institutions YOU, that is freedom.🇺🇸🇺🇸🇺🇸 Suggesting to this fine app: Maybe make a options to invest APY bundles Like multiple assets of a crypto or stock (I don’t think you can buy stock with crypto but it would sickkk)with automatic monthly payments or whenever your feel like it, it will draw more costumer that are new to crypto world. You know adds more coins, that have little or no gas fees Like BHC (a cheaper version of bitcoins or cardano XRP)and so on. Anyways congrats on the app guys is great..AlisgravenilxvVersion: 2023.4.3

Honest AMC APE OpinionRobinStank ruined the MOASS. However besides being aided by Gary Gensler to not pay up what the market rules dictate, they are building an astonishing business with excellent customer support. Services and brokerage access have been stable despite the turmoil in market trends lately, and as a hat tip to customer service, they are always quick and immediately able to help (I think there is a preference to accounts with age & activity however as my customer service has only increased since opening an account in 2019). Did I mention they’re plugging crypto access? You earned one stripe back RH, thanks for providing the service..BennyLsVersion: 2023.14.0

Fantastic app visuals are stunning. Need a few more updates being new.I love everything about this app! The only suggestions I have is some better explanations and guidance within the app if you are not used to a crypto wallet, it is kind of scary at first. Also some guidance on how to put your NFTs in the wallet. There is a manage button, but it is blank. Besides, this issues, this app is fantastic one of it’s not the best crypto wallet out there! I trust Robin Hood unconditionally and their brokerage platform is phenomenal. This is a fantastic complement to the main brokerage app and offers a solution to keep your crypto safe and secure. Well done!.Wolfek2Version: 2023.4.2

Nice app!I am an old user of Robinhood and to have a new app like this is awesome. I do buy crypto and sell it as it fluctuates, but the price reduction to sell it and the price increase when you buy it, it's kinda like the network fee. In other words, this is like Robinhood stock market app but for crypto only. The good thing about Robinhood is that there's no fees to sell it or buy it. While in the other hand other companies charge you huge amount of money every time. NICELY DONE ROBINHOOD!!.JorgeroskaVersion: 2023.5.0

Easy to use, transfer from RH app but…I was worried at first because I have crypto on the RH app, but once I created a new RH Wallet account it allowed me to transfer directly from the RH app to RH wallet (and I got 5 USDC for first deposit). It’s smooth so far, like has a smooth feeling user interface. When you touch/drag your finger on the screen the screen changes color where you’re touching…it was a subtle and nice aesthetic touch. I’m sure they will build out more features, but I would like to be able to buy/trade more variety. A lot are not swappable via RH wallet, but I think you can still receive. It will be fun to watch and grow with this app and community!!.HawaiiboiLooVersion: 2023.8.1

Nice walletI like the wallet but I have 2 suggestions: 1. Holdings visibility. I recently received 2 scam tokens from ‘I don’t know who’, with $0 value and I cannot hide. Coinbase has an option to hide holdings. Robinhood has for NFT but not for tokens. 2. Reduce please the slippage tolerance to 0.3% like other wallets. I would like to see more swaps and bridges but I probably need patience..Andyy305Version: 2023.32.0

SuperbI’m actually a little surprised at how well they did on this app. But they got it right. Fast easy to use, intuitive and lots of tokens are 0% fees. My advice would be to open it up for all tokens, all networks and add staking capabilities.HardcoreAdsVersion: 2023.9.0

Love the UIIts great to see Robinhood build a NCW with the same ui I'm already comfortable with since I use the app a ton. So far no issues but excited to see when they expand this to Bitcoin and Doge! Keep adding to the crypto offering!.Oliver1626:5282836Version: 2023.12.0

Love the user experience!Robinhood Wallet is probably the easiest-to-use self custody wallet in the market. The visuals are incredible, their offering is compelling, and the low to no cost transactions are a cherry on top. This is the new benchmark for crypto!.Vinay naikVersion: 2023.3.1

Really easy to useWallet is super easy to use. The rewards are also great to keep me learning about crypto. Needs more features tho.Oldcountrygabs93Version: 2023.19.0

Great but missing a crucial chat featureVery good UI, it reminds me of the old chat feature. If you could consider adding that back in any capacity, we would love it..ReviewingForAppsVersion: 2023.8.3

Great AppI love this app easy to send and receive crypto on polygon or ethereum networks easy to use and easily we can transfer tokens from robinhood as well..Eric12100Version: 2023.11.0

BrilliantVery good wallet app. Probably the best one there is that I have used. Coinbase is a bit sluggish and so is Metamask. Very futuristic looking as well. Nice work robinhood team. I’d love to work for your company one day..BnobeVersion: 2023.10.0

So far so goodAuthenticator piece is a little annoying but seems to work.Not happywewwweeVersion: 2023.8.2

Safest way to swap…better than the rest frSafe and effective…other wallets make it hard and expensive.TrapBlerdVersion: 2024.12.0

I just tried it outThe transfer fees are to high or I did something wrong? I transfer just $20 usd to the wallet just to try it out but the fees are insane I only received $11 is it normal this fee?.TevouenrrabarVersion: 2023.8.2

Easy to useLove the quick & easy Swaps between tokens..PhilZRykyto18Version: 2023.4.3

Easy to UseI use Robinhood and Robinhood Wallet for my bitcoin trades! It’s easy to use and their apps run great on iphone!.Sheriff SondayVersion: 2023.37.0

Very nice !Very pleasing to the eye makes me want to put all my money in it as soon as I get some ..A lifetime memberVersion: 2023.9.0

Fast, secure and easy to useThis Robinhood wallet is super easy to use. Great job team!.Ziyunliu2018Version: 2023.8.3

Why 5000$ daily limit?Why is there a daily crypto limit of 5000$ for transferring my crypto from robinhood to robinhood wallet?.AmbichetanVersion: 2023.5.0

Very good appNeeds to accept dogecoin transfer and it will be solid very simplistic wallet.👍🏽.PokeGodCory227Version: 2023.30.0

Excited!Finally a wallet to connect and work seamlessly with Robinhood. Loving it..LonghorntexanVersion: 2023.36.0

AwesomeUI/UX is perfect, please add the ability to manage multiple wallets in the app 😎.Hick3rVersion: 2023.8.1

Great Wallet!I was pleasantly surprised by how good this wallet is. I've been trying out different wallets, and I must say, this one is truly amazing!.AnthonyBauldVersion: 2024.9.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2024.13.0

Robinhood Wallet Negative Reviews

I don’t see the pointThe app seems to work fairly smoothly. They make it easy to transfer from Robinhood. However, it’s not quite as easy to transfer back to Robinhood. Considering that I don’t know anyone else who uses crypto besides myself, and especially since this wallet app doesn’t support Bitcoin (which is the only crypto accepted in commercial contexts), it’s unlikely that I’ll ever use this app to send or receive coin. I found it very annoying that I had to purchase MATIC in Robinhood, transfer to Wallet, and use it to pay a network fee to get my other crypto out of wallet, then transfer the MATIC back to Robinhood so I could sell it again and finally delete the wallet app. It’s too complicated for the casual investor like myself and if it stays this complicated, it will never go mainstream and crypto will never replace real currency. Most people prefer simple, and this just isn’t it. I played with the app for a few weeks, but I don’t see why I need to have my money in two separate Robinhood apps and pay fees to transfer back and forth. I realize there’s some value in a non-custodial wallet, but it’s not necessary for me. The main app is sufficient for my needs and much more versatile..AlienwithagunVersion: 2023.8.3

Risky at bestSent AVAX (avalanche) crypto from my Robinhood account to my Robinhood wallet. The Wallet Address I used was in fact correct, it even has my correct wallet address in the transaction receipt. Here I am day and a half later and it tells me transaction is complete, but nothing is in my wallet. My Crypto went somewhere, but not in my wallet. I would be careful with this one if you value your money. In response to developers response to this review, I did reach out to them and they told me if the wallet address was correct it should have worked, and that I was on my own. The address was in fact correct, even according to the snowflake receipt. But my crypto and money went somewhere, who knows. Someone who got it probably said “I hope this chump sends more.” I won’t use this wallet anymore. This is totally my fault, I should have sent a few pennies over first to see if it worked. Live and learn. This is my suggestion to anyone else using this. Send a little first to see if it works for you. I’m personally done this one..Zombie slayersVersion: 2023.6.0

Scam app will steal your $$Do not get this app, do not deposit money into it. It will tell you to deposit more to be able to withdraw, it will tell you to wrap your coins, it will not let you withdraw. Customer service is only available through email and days pass before you hear from them or to get a reply each time you respond to them. They will tell you there’s no way to unwrap or withdraw wrapped coins, currently. They tell you another shady way to access your money meaning you have to provide all your private info to a third party. And that third party cannot help either. AVOID!!.Mom3House5Version: 2023.17.0

Fees everywhereBy the time you figure out how to get the bonus into a crypto you actually want, you’ll spend it all on fees. And they don’t say a whole lot upfront so it’s an experiment. There are many better wallets out there. I’m glad they finally started offering more crypto options but they are way behind the curve and have a long way to go to catch up to everyone else. Just get a different wallet that’s been around longer. Your bonus and your time will get sucked up by figuring out the convoluted process with this app..Douglas A.L. SmithVersion: 2023.22.0

$10 for 10usdc is a shamAfter reaching out, the answer I was given was to deposit more money, incur ANOTHER $8 in transfer fees, and then I’ll receive the bonus. There are nearly $10 in ‘gas’ fees, so you’ll need to transfer $20 to achieve a $10 deposit. They could have stated that as clearly as I just stated, but they chose instead to run a fine print scam on the same customers who have been waiting patiently for their product. Hopefully this keeps some of you from losing money, as I, a total stranger, care more about your money, than your brokerage. Integrity counts for something.Angry Anthony hVersion: 2023.9.0

Fan of Robinhood, but this wallet lacks optionsI trust Robinhood, I think they are a good company. The RH app is 5 stars. But you can’t create a wallet that can run on 2 blockchains (layer 1 ethereum, and layer 2 polygon (MATIC), but block the ability to buy/sell/swap MATIC in either the wallet or the primary app. This makes zero sense. At least open the wallet to other layer 2 scaling solutions, like Optimism and Avalanche. And please offer wallets for other layer 1 blockchains, like solana and cardano..Calliope1975Version: 2023.31.0

SCAM!!!!This app is a legit scam! I have almost $5,000 on here and I can’t get it off. Only option is to “send all”, but when you click that it says you must send more funds to cover the cost. Basically I just get to look at how much money I have theoretically. Please don’t throw your money away like I did. Just keep it on the real robinhood exchange. This one is a fake..DaewmanVersion: 2024.10.0

ROB ME HOODThis app is a ZERO. You will find nothing here except ripping you off on every crypto and stock trade. Stay the vuk away from these thieves. And I thought that coinbase was bad. Today it was announced that they laying off 7% of their workforce. If they would not not rip off people either ridiculous spreads maybe they would be hiring. I am closing my account with them . NEVER AGAIN.Salat aVersion: 2023.24.0

Needs more workBe careful with this app. It doesn’t swap tokens at your request , you have to retry and submit order 100 times before it actually does the swap. Very frustrating. Ended up taking my crypto out of the wallet got tired of losing money while trying to submit swap for profits.TriplebeamVersion: 2023.6.0

Barely a web3 walletHow can this be called a web3 wallet? You can’t connect to dapps, you can’t send your NFTs, you can’t view floor price of NFTs, can’t access an exchange to sell them either. I imagine these features are coming, but as the wallet stands now it’s basically useless.Nater_sfVersion: 2023.5.0

Introductory offer is sham!I installed app and it showed me promotion that transfer $10 worth of Crypto from Robinhood and we’ll deposit $10 of USDC. I followed the procedure and started the transfer by following all the prompts. 1) despite having so many Shiba in my Robinhood main app account, it asked me to buy $10 worth saying that I have none. 2) I did using on screen prompts only and then started the transfer. 3) it transferred only $3.95 something and deducted rest as fee. 4) after completing transfer I have still not received $10 of USDC.Harsh M BhattVersion: 2023.8.2

Not passcoding my device just to use this.With Robinhood app you sign in and buy, sell and trade crypto only having to passcode the app, but you have to passcode the device to use the wallet. I’ll stick with other wallets that don’t require the device to be passcoded in addition to their own passcode..KryzzkVersion: 2023.16.0

ShadyRobinhood sends an email saying no fees to transfer from Robinhood to Robinhood wallet and what do they do? Charge a fee on the first transfer. Not to mention it is very limited on types of crypto that it accepts. One may think that if I bought the crypto on Robinhood I would be able to transfer it to the Robinhood wallet? Pretty disappointing.DjnsjskadjdmsmVersion: 2023.4.1

Pointless AppAnd they introduce these features or new apps but can't even get the basics right. I.E., sort or group your holdings, etc. RH is no different than other brokers now. They lie, cheat, and deceive. I have proof for all of this. It's not free to trade as they deceive you. Also, they operate like an offshore sportsbook/casino..New Wave MusicVersion: 2023.18.0

Lost my moneyWhy is it that everything Robinhood creates and does is half garbage. I transferred coins from my centralized account to robinhood wallet, has been one day and have not received anything. Why on earth I downloaded a robinhood product, knowing that it will be garbage it’s beyond me.Life_goes_on_Version: 2023.8.3

Lame. No way to use without an 2FA appI. Do not use 2FA apps as I don’t trust them with my data and unfortunately this app won’t let me use any other form of 2FA, so I started super excited, now deleting with a heavy heart. Oh well at least I still have the main application..GlowinGlassVersion: 2023.11.0

Really cumbersome to set upFirst you have to have crypto supported by the wallet. Second, you have enable and have an authentication app. They list four third party apps, one of them being Microsoft. You can’t utilize this app until you set that up..Ivy-ReignVersion: 2023.9.0

Still waitingSo far download the app connected to my wallet try to transfer Polygon.. he said 1 to 3 business days now he has been 14 business days… is it because I’m in Texas and I cannot collect that $10 cryptocurrency!?.DarkStoner0420Version: 2023.12.0

You killed your app by dropping polygonThis app was amazing. It was cheap and easy to swap on polygon. The SEC throws a fit and you fold and drop polygon swaps and we are left with expensive slow Ethereum. Bring back polygon and swap integration!!.Troym85Version: 2023.48.0

Stay away from RH walletThis app does not support BTC and the Robinhood crypto account doesn't support MATIC and the only way to transfer out of this wallet is to have MATIC token to pay for the network fee, however the Robinhood crypto app doesn't not support MATIC. You can't swap easily, you can't swap to coins accepted by the the Robinhood crypto account. Whatever you transfer from other wallet to here, will stay here and there is no way of getting them out. This app is a mess..Mothza90Version: 2024.8.0

Didn’t like itToday my balance was showing 0, And had my tokens , I also had some transactions issues too, Not the app I wanted it, will delete it ,.K xdhxuVersion: 2023.13.0

Lots of workGas fee was high and the transaction failed may take some time to get use to not like regular Robinhood.Kelly.betha88Version: 2024.14.0

Not user friendlyToo many things to download / steps are taking too long to complete I don’t have the time to waste.RuffianchrisVersion: 2023.8.2

Too much problems to recover your moneyOnce the money is in, getting it out is an endless series of problems. Endless fees, endless transactions, endless transfers..ThorKurzVersion: 2024.2.0

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