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Frozen City Customer Service

  1. Frozen City Customer Service
  2. Frozen City App Comments & Reviews (2024)
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A city-building simulation game set in an ice and snow apocalypse. As the chief of the last town on Earth, you have to gather resources and rebuild society.
Collect resources, assign workers, explore the wilderness, conquer tough surroundings, and use various methods in order to survive.

Game features:
* Survival simulation
Survivors are the basic characters in the game. They are the important work force who keep the urban area running. Assign your survivors to collect materials and work in various facilities. Mind the survivors' physical and mental health. If the food ration is in shortage or the temperature drops below freezing, the survivors may get sick; And there may be protests if the work mode or the living environment is dissatisfying.
* Explore in the wild
The town sits in the wide wild frozen place. There will be exploratory teams as the survivor teams grow. Send the exploratory teams out for adventure and more useful supplies. Reveal the story behind this ice and snow apocalypse!

Game introduction:
- Build towns: collect resources, explore in the wild, maintain people’s basic needs, and balance between production and supply
- Production chain: process raw materials into living items, set reasonable production ratio, and improve the town's operation
- Allocate labor: Assign survivors to different positions such as workers, hunters, chefs, etc. Keep an eye on survivors' health and happiness values. Learn information about the town's operation. Experience challenging hard-core gaming.
- Expand the town: Grow the survivor group, build more settlements to appeal to more survivors.
- Collect heroes: Army or Gang, what matters is not where they stand or who they are, but whom they follow. Recruit them to help the town grow.

Terms of Service: https://www.centurygames.com/terms-of-service/

Frozen City App Comments & Reviews

Frozen City Positive Reviews

Excellent City Building Game Play Again and AgainI will start by saying this game is always on my ipad and is really a staple amongst go-to games. It is really fun, first you start out by building basic city buildings and getting enough wood and materials to make your city warmer. There are side battles to make it interesting, and is an “idle” game that you can play for a bit, step away to let resources gather, and come back to it. it is very relaxing and not too competitive with other players like many games where you feel like you have to spend money just to keep up. The side events are fun and keep it interesting. My comments to the developers on this outstanding and amazing game are 1) let me buy “no ads” at a flat price versus a subscription (I will never subscribe, I hate that model, but would pay a good amount to get no ads); 2) the side game with the fur factory is super boring and i have played it many times and can never get enough money to even care if i finish it, the best ones are grandpas farm and the seaweed fishing; 3) the daily adventure should have an automatic feature to go through the levels because after playing for almost two years it feels like a chore so i just stopped doing it. Don’t let these three items take away from your fun though this game is top ranked, i don’t have any of the bugs these other people are talking about, and play this game almost every day and love it!.Version: 1.8.1

It's fun, but the commercial is misleading and could be better!I would have given it five stars, but there are two or three things—hell, maybe more—about this game that I absolutely do not like. The advertisement is misleading. I thought I was going to be building my town from the ground up like the survivors in the trailer, but instead I’m moving from town to town, which is very annoying. I hate the idea of starting over every time my main survivors take me to a different location, just to start over. Second, I despise relying on the idiotic eight-hour free card to bring my hero to my town.I have two buildings that I can’t even move forward with because I don’t have the heroes. I wish they would just come with the story like the other survivors do when you upgrade your town's sleeping quarters. I mean, this is ridiculous. I have five excellently upgraded machines, but only one Survivor is working in my building. Why? because the so-called hero has not shown up. My other building has four machines but only one worker. one worker, and it's because the hero hasn't shown up for that one either. Again, this is ridiculous. Who came up with this stupid concept? and I'm definitely not desperate enough to spend money to get them to come to my town either. Also, another misleading thing your commercial shows, which clearly doesn't happen in the game, is that the survivors don't freely talk to each other!.Version: 1.0.5

Love it butttttttI love this game but I would like to see more of the chatting between characters (the chat pop ups of dialogue) and more life from the survivors while working and waking around such as frustration while working (bubble above the head with anger emoji) or running when late to work, turning blue or slow while cold and holding stomach while hungry (I love when they run to the kitchen/lunchroom) and a tad bit more explaining when going to a new city such as how did we get here, why we left the other town, what our goal is in the new city or something like that to get the player motivated to play in the new city because as I seen in these other reviews people are complaining about starting over but if you don’t want to start over play outlanders on Apple Arcade or something. I love the story line you guys have built but I feel like it’s got plot holes when you transfer to a new city, also where do the hero’s come from? You could add more story there just not too much to bore the average player. Thank you I hope you take my thoughts into consideration.Version: 1.7.3

Don’t get me wrong, it’s a great game butThis game is so heavily dependent on the heroes I’ve been stuck on city 3 for the past week. I understand it’s an idle game but truth be told there’s nothing fun in returning just to find out you barely have any more items than you did the last time you logged in. The people on the discord server are of no help either and act as if everything is all rainbows and cupcakes, boasting about how they made it without paying, especially because they’ve seen the multiple people who complain about not being able to collect the heroes too. I’ve gone without Sophia in city 3 for so long and it’s getting to the point even foundry 2 has progressed a lot more. It’s so bad and the survivors have paused multiple times because there wasn’t enough resources to continue production. There is currently only one survivor working in the first foundry and I don’t have the patience to wait until every event to get a chest or card, just to find out it isn’t even the card that I need. Don’t bother with the “thank you for feedback and if you have more you can email us” because I will tell you right here. Stop making the game so focused on the heroes because you’re intensely slowing down gameplay for not just me but for multiple other players. I’d rather have more upgrades and longer building times than have to sit and wait for days just to never end up getting the card I need..Version: 1.0.9

Fun but heavily relies on heroesThe game is pretty good and I’ve been playing it for almost a month now, at first things were good since I had heroes to help with the production of my items but soon enough I didn’t have the necessary heroes to push out a sufficient amount of goods to keep my city going. I’m currently on city 7 and I don’t have a hero to make what looks like a generator which results in 7 being made every 33.4 seconds which is absolutely outrageous honestly. All of my upgrades need a generator and the amount being pushed out is just so slow. I’ve already opened 3 gold chests (750 gems) and there have been no new heroes and I’m not going to spend money on this game either. Another issue was the upgrading of heroes since I didn’t have enough cards to upgrade them, I would only have one worker for each station since my hero wasn’t high enough level and it was painfully slow and I would be losing resources and not getting enough food. Adventures aren’t much fun either as all you do is just watch your heroes attack and repeat. I think to improve the game they could lessen their dependency on heroes in the game because it lessens the fun and drives people away from the game as I’ve seen in other reviews. The game isn’t that fun anymore and I plan on deleting it soon since it’s become mundane at this point..Version: 1.7.10

Set up for failureI actually enjoyed this game as a time consumer. I’m disabled so I have a bit of down time and I’m always looking for new games. This is a good game for that. I actually really enjoyed it. It has an adventure part you do on the side that keeps it non repetitive for the most part and it has side events where you go and build side towns for rewards. So that stuff is pretty nice. Unfortunately I did pay a little here and there to keep up to even out of the rewards that I got. I wish I never spent any money on this game now. As time has went on and I’ve passed levels (currently on 5 my screen only shows 7) it’s slowly made my people angry for no reason. Your survivor dissatisfied bar. Last town (4) for some reason they were almost ready to strike and it gave me 0 indication as to why. The temp, stomach and sleep were all basically always at the top so I have no idea what was going on. Now that I’ve moved on to the next town although all three of my major bars are full my meter is starting to drop. With 0 indication as to why. It’s frustrating that I’ve done all the requirements to keep them safe and fed but something is causing them to be dissatisfied and it won’t tell me what. Very frustrating. The fact I can’t get my money back is the only thing that keeps me playing..Version: 1.4.2

Another fun game ruined by microtransactionsFirstly I'd like to say I realize devs need to monetize their products. I'm not bothered by that at all. This game however breaks a few days into playing it specifically so you're enticed to make a microtransaction. Let me explain: TLDR: the drop rate on some necessary heroes is so insanely low that you're either stuck or forced to pay. full explanation: There are "heroes" which grow the output exponentially. If you don't get the hero you can't get more people working on that resource and thus have an extremely limited output. So when you get to copper there's a hero that they don't give you no matter how many earned suitcases you open. I imagine he is there but they made the drop chance so low that you get stuck. To give some reference, right now i'm outputting about 54 bronze pieces per 13 seconds and our idle output is limited to 2 hours; unless... you guessed it, another microtransaction. This makes it nearly impossible to progress and i'm not even that far into the game. The weirdest part is that it's a pretty even increase in difficulty until you get to bronze then it comes out of nowhere and the production goals just get more and more out of reach until you're considering paying. I was so into this game I would have bought stuff if it wasn't so coercive..Version: 1.2.5

Great Game, Giant IssuesTo start off I loved this game initially, it was an even level of grinding for resources and then getting rewarded by being able to progress. But the issues arise when you start progressing further into the story and into the harder cities and realize the only way to get the heroes you need (which are used for resources you must have to progress) is essentially to buy them the first time they pop up in the shop, hope to get them in a random pack if you miss your chance, or grind fanatically during events to maybe get them. You can of course grind for weeks to slowly amass enough resources to move to the next city but by the time you do that you essentially have to start over and it’s not worth the time spent just clicking and waiting ages to collect resources. It has a lot of potential to be a great game, but having to spend maybe more than ten dollars attempting to get a character to progress the story is ridiculous, paying to unlock skins and other fun things is great but paying to progress is incredibly frustrating as even if you do buy the pack you aren’t always guaranteed to get the hero you need..Version: 1.1.6

Fun, but little bugs make it annoyingThis is my favorite idle game, because it genuinely feels like the I’ve made progress almost every time I log in. Even the events are pretty satisfying, though I don’t like how some of the changes they’ve made to them generally make it harder to achieve rewards. The rewards themselves have also been switched around to be a little less appealing in general. One thing that drives me crazy sometimes though is the weird mechanics that go into how the villagers eat. If you leave the game open in the background, it will sometimes act up, and then just skip mealtimes. I’ve also noticed that if you have more than say 25 villagers, the rest of them basically always go hungry because there’s little not enough time for all of them to eat, even when you have enough food. All of this of course goes towards causing strikes, slowing down production, etc. It’s start to reach another level of annoying, and makes the game almost unbearable to play at times. Really hope they fix that soon..Version: 1.2.4

Great game…..I like the game, yet there are some things I would def change about this. First thing is let the players choose if they want to play with the heroes. Waiting 8 hours to hope you get the hero you need and be disappointed every time because it is just the same old stuff is annoying. You can’t move forward without having the specific hero for the plant because you don’t receive them the game wants us to spend $6.99 to then guaranteed get the heroes we need. Not ok, there should be other ways to get heroes like when you go on adventures or on the fighting sprees. Games nowadays just always wants the players to spend money. Just not feasible. Also the players do not really communicate with each other like in your ads. Another thing is if you have a factory and have four machines yet only one worker due to the hero problem it’s not fun to be waiting around for that hero to finally show up. Something should be done about it. The game otherwise is not a bad game..Version: 1.0.8

Fun for like 2 daysIt’s a fun game, don’t get me wrong. At least for the first day or so. Over time, it just becomes very apparent to be a pay-to-progress game. Not in a literal sense, but to a very distinct point. You get to a point where you’re required to have a hero in order to have people work in a building that produces a very essential item to progress, so until you get lucky and get the hero from the free cards every 8 hours, or you buy it, you best be okay with producing your materials at a painfully slow rate. I would understand if it involved prioritizing where you work your survivors in order to progress to the next step, but then you fall back into the restriction of needing a certain hero to have more than one person working in a shop. I get that you don’t want to advance through the villages/levels super rapidly, as that would take away the feeling of achievement, but if I have to feel like it’s easier to pay $5.99 to get the 2 hero’s i need just for ONE village than it is to check back every 2 hours for 3 days, then I see no enjoyment in this game. Rant review over..Version: 1.0.10

Fun Game UNTIL you get to third cityAt first glance this game looked like fun, tried it out and it was! Resource management and a new idea that you gotta keep your colonists warm by centering your settlement around a big furnace. The game was a joy to play until I hit the third settlement where I was resource blocked because I needed heroes in order for my resources to be produced efficiently. The game does give you some beginner heroes, but by the third settlement you have to either unlock them by opening a daily box (low chance of success) OR you guessed it! Hand over the cash, which for me takes the joy out of any game and potential it could have to be a great game. I understand games have to formulate ways to become profitable, but at the same time their are games out there that are perfectly profitable without impeding a players progress. What I’m saying is don’t let your players hit a brick wall and then expect them to pay up in order to keep playing, because at that point we can see the greedy business man rubbing his hands together while he watches us mice try to get to the cheese..Version: 1.1.3

Good game but could be much betterThe game has a great flow even if you’re practically starting over after every accomplished level/city. My biggest gripe is that players, like myself, that migrate from one city to the next seem to outpace the developers of this game. For example, I’m in a city where 30-40% of my buildings can only support 1 worker because relevant (new) heroes do not generate for the city that I am in. Yet hero’s generate for older cities that I’ve already moved on from, which is cool because i still may use them as fighters for adventures but ultimately it stagnates me because I’m unable to move forward and truly experience the game. I’ve completed 2 other cities with buildings that fail to attain a hero and still acquiesced with bottlenecks in my pipeline. It just gets worse as I progress through the game. It’s frustrating as a user and there should be better algos in place to support players in relation to the actual level they’re on. Meanwhile the side games provide rapid hero support even though these event aren’t the main objective of the game. Seems to be a huge gap and miss!.Version: 1.1.2

Misleading and Money HungryFirst off you don’t build your own town, you move from place to place upgrading. Then each city you move to gets harder, as with most games right? Well the only way to advance and move on is if you get these hero’s that the only way you’re guaranteed to get them is to buy them with your own money. Otherwise you have to wait until you get them either as a prize (which you get from advancing the city so that won’t happen if you can’t get the hero) or if you by some miracle get them in the 8 hour free case (which let’s be honest, I’ve never gotten the hero I actually need from this stupid thing). There is no option for you to use diamonds that you’ve earned to pick which hero card you get. So you could have like 10 cards for a hero you don’t even need them for, but nothing that will help you advance. The only redeeming part of this is weekend events. Only weekend ones. The Last Autumn is during the week and it’s just as bad as your main cities. The others are fun though, and they give pretty good rewards..Version: 1.1.2

Honest Review / 72 Hour GameplayStraight to the point ⏭️ The Game is honestly really fun, kind of addictive at first due to the fact that you’re constantly working on building your first base & understanding the rules of survival. Construction time if fairly fast and diamonds ( used to speed of the process of things ) are giving to you in a decent manner, depending on how strategic of a player you are you can manage them properly. (Strategic knowledge is a must) if you try to bum rush your way through by running through supply you can find yourself in a loop hole of scavenging and might need to purchase resources to get back to speed. If that’s how you play correctly and actually be patient with it, the Game is fun. The battles you can partake in is also decent given the fact that they supply you with Stars to lvl up your heroes in a reasonable manner as well. 4/5 Stars because it can be slow at times, but hey.. you can’t expect perfection. Ads arent annoying or in the way either! :).Version: 1.6.2

Not a long lasting draw to playThe game is fun in the beginning, but feels stale even after visiting the 4th, 5th, etc city. If you follow the tasks you can finish the city relatively quickly, only to start over and try to do the same exact tasks. Also, the events feel like a distraction and are a bit annoying. You have to do an event and do the exact (or mostly) same tasks as your main city, have to grow heroes and upgrade buildings, for prizes to use in your main quests. It would be better to just do away with the events and allow in game achievements to get resources and gems to progress your main city. Both main game and events within the game have an almost identical goal, so it feels like double the work for really little reason. Also the map ‘fights’ feel disconnected a bit. There doesn’t seem to be a big pull to do them other than they are there. Why not have the game be just about building the city, allowing the player to earn extra resources and hero cards within that part of the game..Version: 1.1.2

Issue with gameThe game is pretty good to play. It would be a lot better if 2 things were changed. First you supposedly get two tries to get chests and puzzle pieces. One you get automatically pretty much the second you have to watch advertising to get it. Most of the times it works like it’s supposed to but manny or most it tells you that the “ads re not loaded” therefore you miss out on getting the second chest and puzzle piece. Few time if you go back at a later time before the time clock resets you can get them, but those are few and far. The other major issue I see is that sometimes the game is set up so that most used resource for that city becomes extremely difficult to acquire and no matter how much time you spend playing game you really can’t advance much due to this sue. I for one May stop playing if these two issues continue to occurr. I like the game but these 2 points make me lose interest in the game..Version: 1.8.1

Played until 3rd city but will probably stop.I actually tried to explain this through discord but seems like they are hardcore fans there and don’t listen to actual debate. Looking at the reviews, it seems like I was right. The third city is extremely difficult to the point where it will become hard for newer player retention. Games should only be that hard gradually, but your city becoming too dependent on Hero’s you get by chance will become incredibly frustrating to new players. A game should be challenging, but fair too. There should also be a better way to properly assign/unassigned survivors to accommodate specific needs. If for example one needs resting, you could send that specific survivor to sleep- instead of having to randomly un-assign survivors until you get the right one. Also there is this very frustrating bug that happens whenever you put your phone for a couple of minutes. Specifically during the work hour there will be only a specific amount of food ready for survivors. I came back after a few minutes and only 8 meals were ready for 14 survivors. Which caused someone to die (as I locked my phone 3 times). It’s also a little of a bummer to have to restart your city every time you complete the tasks- and mind you you don’t have to fully upgrade it either. Very frustrating game in that sense. Challenge progression should come in naturally, not from 0 to 100. It will confuse players, and it will become frustrating to a lot of them..Version: 1.0.6

Good Game- but not the production capI love the concept and the style of this game, and playing through the first two cities was extremely fun. Once I got to the third city though, every building required a new hero to have workers put into it- even if I already owned a hero with the same job description. The way it’s set up to require specific heroes isn’t very efficient, and Mmmh production is slowed down to virtually nothing. I can only get a couple upgrades every ten or so minutes because of how slowly my one worker gets things done. Other than that, I vastly enjoy the side battles you can do on the map, and I like how the heroes do serve some purpose in adding a multiplier to my workers output. I appreciate the lack of excessive ads, and still watch some by choice. Overall, I’m a bit sad that I can’t make very much progress- I’ve been waiting for four hours checking in every few minutes only to have my production not even double in one resource, but I’m still going to keep playing, because I still enjoy it..Version: 1.0.6

Fun but broken!!!I have literally grinded this game for a few months. Enjoying every bit of it and slowly climbing to reach the next level. But for one reason and one reason only I can’t give it 5 stars. The offline cycle is busted and has been for awhile. I know the last update says it was fixed but it’s not. I even tried leaving the game running in the background and it still didn’t progress materials any. Time keeps moving but hunger, supplies, sleep, none of it happens offline. I believe I am currently on level 7, just starting it and I can’t get anywhere because I can’t make coal fast enough. I have shut off any other factories that use coal including the furnace and cannot progress unless I sit and watch it. With the furnace off I’m sure everyone will die soon also or lead to a strike. Hopefully this gets resolved soon because I’m debating on deleting it do to the frustration of it all..Version: 1.1.3

Too reliant on heroesI like this game and most of its mechanics. The major problem I have is that the heroes are required starting in city 3 just to make progress. The hero’s level limits how many people can work a job in a building. This would be fine in my opinion, if it didn’t affect food. Without a hero in city 4, I cannot get more than one person collecting food, and the amount they gather without the hero’s multiplier is abysmal. The people are starving to death and not able to get resources I need to advance the greenhouse either. Why not just wait it out in this city and get the hero, and all will be well from then on? That’s because when you advance to another city down the line, there’s a new hero you need of a higher rarity. Now you’re back with the same problem, with an even lower chance of getting the hero you need from the free box, and I do the one free box a day and the one that’s free from an ad. It feels like a forceful cash-grab to get you to buy premium currency and open boxes..Version: 1.4.5

The p2w bottlenecking is really egregious here.Like many other reviews, the third city has a massive bottleneck in that you need a whole new crew of heroes to get production running. Previous cities unlocked heroes as you completed tasks but this one requires either waiting to get them out of free chests every 8 hours or so or buying chests or heroes in packs. The chances of getting the heroes you need for production out of the free packs are very, very low. You will get a lot of heroes you already have and aren’t in production. The push to pay is really hamfisted and introduces fake difficulty through a money wall rather than any actual difficulty or balance. I’m hoping the game lets up after this city and doesn’t introduce another crew of production heroes in city 4 because I’m not playing another week of box opening simulator. There needs to be a way to earn the new production heroes that isn’t luck-based. Put tokens in the fighting modes as rewards or something that doesn’t require chests and rng..Version: 1.0.6

Fun but getting harderI am having fun with this game. Especially the side games they are much easier to upgrade your hero’s. The main game is basically the same in every town. But for some reason it is fun starting over at each town. Right now it is getting to hard to get red stars and I am having problems getting production out of some of my workshops. There is one hero that I need for one of the workshops that they say you can get in one of the suitcases but I can not get him. I have spent money on this game to buy a suitcase or two and still unable to get him. So now I am having trouble passing the level without him. It is very frustrating that I wait a day and hope that the production in certain workshops have built up so that I can continue and move on. But, that does not happen. Unfortunately I am almost ready to stop playing and delete the game because of these things. :(.Version: 1.6.2

Good but there’s problemsI haven’t had this game for that long and I do think it’s great and very fun but I also think it has a few problems. When watching ads to get rewards, it doesn’t always give you the reward. For example if you get the game from the ad it showed you or there is any disturbance while watching the ad it won’t give you the reward among many other problems with ads. This is the only game that I have this problem with. During the adventures no matter how good of a team you have and picked it will give you enemies that are way above what you can defeat very early so the whole adventure was just pointless. One of the things I really enjoy in this game is the gems and how much they give you. You can use so many gems to speed things up and still have 200 plus left over. There are constant opportunities to receive gems without having to pay for them..Version: 1.0.6

Pay to play solutionUgh I have to retype this 🙄 I was almost done typing and the App Store app decided to refresh itself 🙄 Ok many reviews complain about a pay wall. I’m assuming that I’ve hit the same point. It’s the 3rd city and the iron building requires a hero that you have to pay for. Heroes unlock additional worker slot, without them, you can only have 1 worker assigned in certain buildings. The 3rd city will require a lot of iron and coal to progress. You need coal to increase the iron production speed. You also need iron to increase the coal production in general. The fire that keeps the towns people warm, has an infinite fuel source when you first start off there. So refrain from upgrading the furnace to level 2 for awhile. Level 2 will burn the coal you’ve accumulated. it’s better to use it to max out the iron production speed first. The level 1 furnace won’t keep everyone warm enough, but you can utilize your hospital. If they get sick, they’ll get better within seconds. If someone dies, another survivor joins shortly after. So don’t stress on their health and focus solely on increasing your iron production. I have 1 worker who’s producing 108 iron every 6sec. It’s still slower, but it’s much better than what I started with. I hope this helps someone. It’s not a perfect solution, but it’s working so far..Version: 1.3.2

The hero won’t showThis game is fine but I have some concerns about it. I keep getting chest but the hero just doesn’t show up!!! Fix this so I can actually have my survivors survive!! And the adds are fine, there is no adds, but when you want to get another chest to I open you can watch an add, and some of these adds are inappropriate!! And when I play it on my phone, my sister usually watches what I’m doing, and I constantly have to lift my phone up so she doesn’t see inappropriate adds!!!! That is what worry’s me about this game!! And the price to work the furnace is just to much!! I wasted half of my coal to just work it!!! And when you go to the city’s that you already finish, you can’t to nothing there, fix this!!! I am getting tired of it being like this! But otherwise the game is good 👍. But feel free to fix the errors In the game!! Please!!! And I know people have this kind of problems, I’ve read it in the comments! Now fix it!!!!!!!!.Version: 1.1.5

Too hero dependent and monthly payments are bad valueLike other reviews state, the 3rd level is also doing me in. The game has a good gameplay loop however, progress at level 3 is stalled due to a necessary hero that I have to magically get with loot boxes. Additionally, there are 3 separate monthly paid subscriptions that you can opt into and they are all of incredibly bad value. $10/month for ad free? The game barely has ads as it is. $10/month to gain 100 gems a day? Might as well just buy the gems in bulk from the store. $15/month to construct more than 2 things at a time and gain 2 more hours of idle work. World of Warcraft offers a better value proposition for $15/month. To have all 3 subs going at once is $35/month. None of these subs address the issue that you’re completely stuck without getting the right heroes in loot boxes. I’m enjoying the gameplay loop for now but the devs really should tweak it so the builds do not depend on heroes to staff additional workers..Version: 1.1.3

Fun, but ads never workThis is a fun game, and the events are good, but my biggest complaint is that the ads never work. The game will give you the option to watch an ad to get some resources, but every time I just get a message saying something about the ad failing, and my ONLY options are to pay to remove ads, or lose out on the resources. Other games will give you the stuff when the ads don’t work. The inability to get those extra resources really makes the game go slower, plus the developer doesn’t get to make any income from the ads. Other than the issue with ads, this is pretty much exactly the type of game I was looking for. I could do without the whole freezing storms and such, since I’m more interested in the city building and resource generating aspect of it, but it hasn’t been much of a nuisance so far..Version: 1.0.6

At the second city the fun drains out unless you start spending moneyThe screenshots are definitely misleading, you don’t get to be ground level with the survivors at all. I enjoyed the atmosphere and the art, and there are a lot of options of things to do, but ‘improving’ your town becomes glacial the deeper into the second city you get, and progress becomes impossible unless you start buying stuff, but you can’t buy specific items you need - you buy chests of random items, so spending money doesn’t necessarily guarantee you improve your game. It didn’t let me get far enough in to actually love playing the game and see its fun potential before making me buy stuff (which I’m in no way opposed to) and just made it a waiting game to gain resources with no clear path of where it’s supposed to be going. It has potential to be fun, but I got bored playing for free, so I’m not sure why I’d justify spending money on it..Version: 1.1.3

Addicting but glitchyThe core gameplay loop is definitely fun, but you run into some annoying issues a few hours in. Everyone’s complaining (understandably) about the monetization halting progress in its tracks, and I’d agree that that needs some tinkering. So yes, the paywall is pretty serious, but as someone who’s fine doing some micro-transacting, the game needs to be fixed before I’ll drop any real money on it. Half of my settlement is starving because they can’t get through the kitchen line in time. If I log in during a work period, the survivors all scatter from their homes because they hadn’t left them yet. A game with an idle timer that people can pay to extend should actually work during that idle time! Lastly, making the buildings farther apart in later cities just to cut down on usable work hours is bad and predatory game design. Bottom line, fix your AI because it’s hindering an otherwise decent experience..Version: 1.0.6

Fun but also frustrating pay to progress gameThe game is fun until they introduce heroes, afterwards, the game comes to a screeching halt if you don’t have the right one or the hero isn’t the right level. Most of the time you can purchase upgrades using real cash or diamonds (diamonds can be earned but most likely purchased). If you don’t want to or can’t purchase the upgrade then the game slows to a crawl while you want to collect the resources necessary. From what I can tell, the heroes and resources required to upgrade arrive randomly so you can’t plan on how to acquire them without purchase. Progress in the 3 day events reset after the event is over so you lose anything you buy and upgrades to make the overall game more playable are subscriptions (some monthly and some weekly). If you don’t mind the play parameters, the game can be a lot of fun but beware that it could be a black hole for your cash and time..Version: 1.1.6

Money grabberFar too much of a money-grabbing game. I’m not surprised since it’s GM5 Studio, but it makes it ridiculously difficult the further in you get. Not to mention how absolutely bonkers the cost of the IAPs is. Upgrading heroes to a point where you have enough food—period—and can collect resources to move cities in sooner than a couple of weeks at least is impossible. Mini events (like the plane and coin/acorn one) aren’t completable unless you pay. Main events are nigh impossible to reach higher than milestone 8 without paying, and that’s if you check in every two hours and spend more time in-game than most people reasonably have. I’m also very perturbed by how the story is pretty much abandoned after the first few cities. It’s fun as much as it can be for an almost-pay-to-progress. Definitely possible for a 5 star review, if only it didn’t have what are essentially paywalls..Version: 1.1.2

My comments are the same as the othersIt’s a fun game to do when your passing time, but the progress is agonizingly slow in r the 3rd city. Why require hero’s with a loot box system in place to get them? Especially if no progress can be made without them. The prices are outrageous, even more so when you think of the fact that they’re MONTHLY and some even Weekly. I took a gamble and bought diamonds so I could get some of the crates without waiting. I got a hero I didn’t even need, nor does it do anything to actually help my progress. And it’s very misleading when it says “Go to shop” in the hero’s screen under the ones to collect. It makes it seem like you can individually purchase them when again it’s all locked behind loot boxes essentially. I’ve filled out 2 in game surveys as well in having the game over the last month, and it doesn’t seem like they go to any use..Version: 1.0.6

Hard to progress without moneyI typically do not play games like this one but really enjoyed it as soon as I downloaded it. The first two cities were fun and I was able to progress really fast. However, once it came to the third city, it was hard to make a sufficient amount of product, without having to pay for the heroes. Even if you open the boxes, you will get the same heroes that are useless for that city. I’m onto the fourth city now and have now deleted the game. It took me nearly 2 weeks to get past the third city when it took me less than a week to get past the first two. I can only imagine how long the fourth city is going to take without having to spend money and so on. Really sad I had to delete this game but I also don’t want to spend so much money trying to progress faster. Hope they find a solution to this soon :(.Version: 1.9.1

Greed ruins actual fun strategy and gameplayThe strategy of villager, building, and resource management is fun. The hero monetization makes it less fun as when you get to level 3, the game makes it extremely hard to acquire the necessary heroes to keep progressing at a reasonable pace. The “Last Austimn” limited time mode should be more or less how the main game functions where instead of hoping to acquire heroes via loot boxes, you have all the buildings and heroes available, with a limited amount of heroes which requires you to be more strategic in what you have your villagers work on and the order in which you upgrade your buildings and production. I was initially writing a whole essay of a review with a lot of detail, but me switching from game to App Store multiple times deleted my whole review. So this review is a lot more brief and I am not giving examples as to why I’m making these claims..Version: 1.0.10

AmazingI’ve never had a problem.Version: 1.9.12

Great game, butI’m currently at the 4th city and here are my observations. I am not planning to keep playing though. Here is why. This game is amazing regarding the concept and the design but it needs improvements for the mechanics. The first 2 cities are ok and you need a bit of patience and that’s fine. It gets tricky after. You don’t have to pay but the free options are crappy. You can watch a video - but only every 8 hours - to get new cards or gems. These videos don’t necessarily give what you need to move forward. Then you wait 8 hours again. In the meantime, your survivors are dying and rioting and you can do absolutely nothing but hope to get a hero card eventually. If you want to pay, the options are : 1- spend about 15$ to get enough gems 2- buy a hero card pack That still doesn’t guaranty you will get the cards you need. My suggestions : I would make it possible to watch videos more often, find new ways to give us hero cards or red gems and reduce the cost of buying gems..Version: 1.0.6

Fun Until You Need HeroesPlease make it easier to get heroes. I am at a standstill in Plain City because I am at my max number of upgrades without more workers, which I need heroes for. It’s very frustrating. I like the game, but I will be uninstalling due to not being able to advance without purchasing items in game..Version: 1.0.6

Good game if you want to payGame is great except you can’t progress through the different cities (past first two) unless you buy packs to get heroes; even then you don’t necessarily get the hero you need. Game progresses painfully slow when you don’t have the correct hero because it limits the amount of workers you can have at the different work areas within the village. Very frustrating. I am more likely to make in app purchases that enhance game play rather than in app purchases that are necessary to progress. Should have an outright purchase option that fully unlocks all heroes..Version: 1.9.17

Really funIt’s it’s a really cool game.Version: 1.9.1

Just for the events!I play this all the time, but only for the events. I find the base game to be ok and nothing special; I rarely spend my time there. The events make the game fun and incorporate more challenge..Version: 1.9.4

Takes super longThis app basically becomes a waiting game when you get to higher levels. It’s also impossible to get hero’s cards which makes your wait time even longer + waiting around on resources to build up so you can finally upgrade literally one thing..Version: 1.9.1

Fun daily gameThis game has become the game I play to unwind on my breaks throughout the day. I have a busy life - three kids and I’m studying psychology - so I want to have something fun waiting when I sit down for coffee. I like the mini events for the extra materials I get afterward and the quicker pace for progress. It also helps me be more patient for the slower progress in the main event. The fact it doesn’t always have something to do is something I’m grateful for because then I don’t get lost in the game and have a natural break to help me close the game and wait for more treasure to build up for my next unwind time. I also love that they ask for feedback - it makes me feel more involved..Version: 1.6.1

Great game but expensiveThis is a great game. Very enjoyable. The only thing is that it way too expensive to pay to play. I understand thats how free games need to keep the light on but as an example, they just added a season pass and it costs 30$. Thats wayyyyy to expensive for a season pass even with this economy. Especially when you see wayyy more impressive and popular games that graphically look better and have more fun game mechanics that have a season pass that cost only 10$. Lets be clear, this is not an RPG or a shooter or a pvp game, its an idle game lol Hope developers read this and adjust their pricing, because if its more than 2 to 7$ to progress greatly, im not opening my wallet..Version: 1.9.1

Please update!I LOVE this game but there’s a couple of things I very much dislike: 1. You get stuck on levels or can’t make any progress because you can’t level up your hero’s. you barely get any red gems or cards to level them up. 2.You have the option to spend money to get gems to level them up but it costs so much to get gems then use them to level up. 3. Holiday pass: I love the idea of the holiday pass and hope they’ll continue to do it! I bought the pass but it only goes to level 50. I still complete the challenges and tasks but I can’t get anymore rewards. 4. I haven’t completed the previous travellers journals so I wish there was an option to do so.Version: 1.8.1

Frozen CityThis app was very fun and almost addicting in the start. Very fun, love how the idle feature works. Now time for the thing that ruined it for me, I’m on abandoned mine level, and you need Arthur, I haven’t gotten him yet, as of this post, and my city can’t function without him, since he is the source of coal. Very disappointed with how everything came to this..Version: 1.8.1

FunLearn to calculate and be patient..Version: 1.7.3

Great gameLove this game but bug after update.Version: 1.7.3

Good game but issuesHeroes make the game impossible to progress and enjoyable please make heroes easier to get.Version: 1.6.3

FrozenCityCe jeu est vraiment fun mais je suis toujours en manque de charbon pouvez vous trouver une façon de générer plus de charbon 😕.Version: 1.6.3

I like itI played it ever since it came out, and I like playing it quite a bit..Version: 1.4.5

Love it, but..The game was super fun in the beginning when u didn’t need heroes , I feel like it ruined the game ..Version: 1.5.2

A Struggle Against Pay-to-Win MechanicsObtaining heroes without using real money is incredibly difficult. The game heavily leans towards pay-to-win mechanics, making progress frustrating for free-to-play players.Version: 1.5.1

Good gameJust wanna say, pretty satisfying game. upgrade are not abusing long and the mini games every 2-3 days make it better. I'm almost more accro at the mini-game than principal one, but it help play the main so I like it allot. One desagriment would be that sometimes it depend on card win randomly, that slow your game alot and when you get the cards its became to easy for the uprades. So I almost wait more on leveling up the building than have the things to level up them (after you win the cards).Version: 1.4.5

I like itSo gooood!.Version: 1.4.5

Sooo goodIt’s like Soo good.Version: 1.4.4

Good but room for improvement.The game itself is pretty fun, and progresses reasonably well but there are some issues I have: 1) the cash shop is badly over priced with no alternatives to the outrageously expensive subscription. They want nearly $13/week for no ads, bonus build slots, and bonus offline time (from 2h normal to 8h extended). This adds up to over $600/year. It is absolutely not worth the price they are asking for. 2) their short events can be extremely difficult to progress in unless you pay the aforementioned annual cost of $600/year. Seriously, that’s more than I pay for my streaming services. The build times in these events are frequently very long too. If I got 3 days and two build slots why is it taking 20-30 minutes to upgrade? 3)a good thing however is no forced ads. You CAN watch them for a reward unless you have $600/year extra in your budget to skip them, but they never require you to watch one and there is no interstitial ads. 4) another good thing is it’s a solo game. Too many of these games demand team play and that takes the casual aspect out of the game. I adore that I don’t have to play on teams and play frequently to stay on said team or risk losing days worth of resources. 5) It is hard to level up heroes without paying, and even if you do pay there is no guarantee of getting the hero you needed. This creates an extremely frustrating block even early on where you cannot level your hero's, and so you cannot assign people to work places. I feel this system either needs to be removed and the hero's are instead attached only to the adventure aspects, or they need to be easier to get. There’s one I haven’t got who is needed for a critical survival component. It has been 4 months and I still don’t have him. Tl;dr this game is fun and it’s okay, but it has the potential to be incredible if the developers tone down their greed just a little..Version: 1.4.4

Animals !I thought that it was funny game but when I start to play evil fur factory section , the concept was awful as we should kill wolf and bear and other animals in the farm! I'm not vegan but it makes me uncomfortable specially when I should select factory and hear a wolf hawl !.Version: 1.4.3

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.9.17


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