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Whiteout Survival Customer Service

  1. Whiteout Survival Customer Service
  2. Whiteout Survival App Comments & Reviews (2024)
  3. Whiteout Survival iPhone Images
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Whiteout Survival is a survival strategy game to center on a glacial apocalypse theme. Fascinating mechanics and intricate details await you to explore!

The catastrophic decline in global temperatures has wreaked havoc on human society. Those who have made it out of their crumbling homes are now faced with a new set of challenges: vicious blizzards, ferocious beasts, and opportunistic bandits looking to prey on their despair.

As the head of the last city in these icy wastes, you are the only hope for humanity's continued existence. Can you successfully guide the survivors through the ordeal of adapting to the hostile environment and re-establishing civilization? The time for you to rise to the occasion is now!

[Special Features]


Assign your survivors to specialized roles such as hunter, cook, woodcutter, and many more. Keep an eye on their health and happiness and treat them promptly in case they get ill!

[Strategic Gameplay]


There are still countless usable resources scattered across the ice field, but you are not alone in this knowledge. The vicious beasts and other capable chiefs are eyeing them as well... War is inevitable, and you must do whatever it takes to overcome the obstacles and make the resources yours!


Fight for the title of the Strongest with millions of other gamers from around the world. Stake your claim to the throne and establish your dominion over the frozen wastes in this test of your strategic and intellectual prowess!


Find strength in numbers! Create or join an alliance and dominate the battlefield with allies at your side!


Recruit heroes of different talents and abilities for a better fighting chance against the dreadful frost!


Make the most of your heroes' skills and battle it out with other chiefs to win rare items and infinite glory! Take your city to the top of the rankings and prove your mettle to the globe!


The glacial catastrophe has wiped out all forms of technology. Start again from scratch and rebuild a system of technology! Whoever controls the most advanced technologies rules the world!

Whiteout Survival is a free-to-play strategy mobile game. You may also choose to purchase in-game items with real money to speed up your game progress, but this is never necessary for you to enjoy this game!

Enjoying Whiteout Survival? Check out our Facebook page at the link below to find out more about the game!


Whiteout Survival App Comments & Reviews

Whiteout Survival Positive Reviews

Great gameI have two players… one that I pay to play big and one to grow without pay… you do not need to pay to play. That’s one of my favorite things about the game. A lot depends on your states set up and the people playing in each server. I would highly recommend this game to anyone. I got my husband hooked. Yes, levels begin to take more time but every person goes through it and it’s easy to collect things without spending a dime. If you play you should definitely be in discord for tips. I never had discord before this game but the complexity makes it a must. The characters are fun and the play is very customizable. It’s not an idle game… if you have 5 minutes to spare in a day to play it might not be for you. It’s as addictive as WOW so be prepared. Also, it’s pretty. I’ve been playing since October 2023 and I haven’t stopped and don’t plan to any day soon. Side note - it has been a bit glitchy the past two days, not sure if that’s due to a new upgrade..Version: 1.14.100

5⭐️I love this game. The beginning was easy and fast. It is fun to watch your city start from nothing and grow. As you progress there’s more and more to unlock and upgrade. I’m in the later stages of the game now, and it still has me hooked as if I started yesterday. I love how unlike CoC the upgrades only take hours instead of days/weeks. There is always something to do and you won’t be disappointed if this is your style of game. I’ve played many similar games such as RoK and this game tops them all. My only suggestion would be to improve graphics and visuals, however I am a PC gamer so my expectations are high haha. The graphics and visuals now are still very good for a mobile game. 5/5 star rating. To the devs, keep up the good work, and please listen to your community’s suggestions and feedback unlike other game devs..Version: 1.9.5

Annoying flawsIm not one to write reviews on every single app I download but because I actually like this one Im going to take the time to. I like the game but it has a lot of flaws. I hate how long it takes for things to upgrade or for research time. I shouldn’t have to wait two weeks in order to upgrade something especially when I have to upgrade certain things before I can upgrade something else. I have a decent amount of patience but this always seems to irk my nerves after a few days. I also hate with the event called alliance mobilization how I have to wait for them to get to a specific point in order for me to get the personal rewards I earned. My personal rewards should not depend on the alliance rewards. Also in the side missions you have to complete certain missions before it moves on to missions which you already completed in order to receive the rewards. Change this please I really like the game before I started to notice all these things I like this game but I will uninstall once my patience runs out..Version: 1.14.100

You must be a patient person!Starting out keeps you busy and is fun. However, as you move along it takes forever to upgrade or research anything! It gets boring just when it should be getting fun. Once you start leveling up so you can actually do things it takes forever to do anything. It’s hard to recruit new members to join your alliance so you log in to get the rewards and wait days or weeks to upgrade things. You hope the largest alliances don’t come and wipe you out because you have no defense!!! Unless you want to spend a lot of money and get nothing don’t join. I spent several hundred dollars and still cannot compete with anyone. You cannot play by yourself, you have to join an alliance and most will quit because it becomes so boring. I actually joined because I thought it was a one person game with a blower to uncover resources. This is the first game I have ever played where I had to interact with other players. I enjoyed it until it started taking forever to upgrade things..Version: 1.13.1

F2P FriendlySo I’ve made 2 accounts on this game so far, in the first one I spent money, albeit less than 10 dollars but found that it really didn’t have an effect, just quality of life like March queues etc. Unless you’re spending hundreds of dollars I think it’s a pretty fair playing field. On my second account, I haven’t spend a dime and am in the #1 alliance winning every event and I can personally crush every player, paying for SSR heroes really isn’t worth it unless you’re willing to invest hundreds to max them out. At the end of the day, it’s the troops you train for free in this game that give you the most power unlike other similar games in this genre. Very fun, balanced, events like Foundry Battles and Frostfire mine make it worth playing, please make them more frequent!.Version: 1.10.2

Great game, poor managementThe game is legitimately very fun. Cool style, addictive gameplay mechanics, fun chat to engage with, and no ads! But…. If you want to be competitive, like top 10 on your server it can cost literally thousands of dollars per month. The power divide is uncapped as well so anyone who spends obscene amounts of money could obliterate anyone on the server’s troops and resources with no repercussions whatsoever. Nobody will be able to even fractionally damage them, so hope you don’t join a server with an I’ll tempered big spender. If you don’t spend money to begin with, you’ll likely not be able to join an alliance that can actually gain territory or resources to compete in events. And if you do spend money, you run the risk of being in a state that will die in a matter of weeks due to such strong players that all the weaker ones will quit and new ones have no opportunity. So have fun but definitely a play at your own risk type of game..Version: 1.10.2

Addicted! But I have a question…I’m loving playing this game. It’s a great strategy game. I’ve played many, but this one keeps me coming back quite a few times. Upgrading is pretty easy. The characters are silly and adorable. The alliances could be better though. Most of the “join” alliance leaders haven’t played in days & so have most of the players. Like 3 out of 54 alliance members. Very frustrating! But most of the players I have met are very nice and helpful. Exploration is challenging sometimes and so are the arenas. You have to make a few adjustments on the players you use in the arena. I do have one question. Is it possible for me to have more time on the Rookie’s Growth event? I’m so close but I only have 3 hours left and I’m running out of time. Please give me a little more time?.Version: 1.7.9

Best strategy game I played in a while…This is the best strategy game I played on iPhone in a long while! I got hooked on it for at least two weeks and still going strong! Best part is that there is no ads to watch (other than advertising their own packages). My only concern is that new players like me are not warned that whatever “benefits” they purchase using IRL are tied NOT to the whole game, but only to one character in this game. And you can have up to two characters per “state” with the number of states continuously increasing (it’s around 70 now, right?). So, choose wisely where you buy your packs as it is best to only have one or two characters, and not jump between 20 different ones… Great game nonetheless, give it a try!.Version: 1.6.2

Lots of clickingI have been playing this game for a while and really enjoy it. It’s fun and has lots of strategy options. I do spend money on it at times, but that is not necessary. My only complaint is that you have to click a lot. Pet adventure is an example. Click to enter the enclosure, then to find the adventures, then to open an adventure, then to claim the completed adventure, then again to claim the completed adventure, then again to acknowledge the reward, then again to acknowledge the rewards plus another click if there is an alliance share. Claiming your alliance share requires you to click the icon for them, then click claim, then click claim again, then click to acknowledge the reward and then again to exit. The lighthouse intel is similar with way way to many clicks..Version: 1.15.1

Good Game! But Has IssuesI love this game, don't get me wrong. I've never been one for these types of games, but this is addicting, and the international social aspect is really fun! That said, I do have issues with it. 1) it's very much a PAY-TO-WIN game. There are players on every server that can dish out the money, and you will not catch up to them if you don't do the same. It makes servers move faster than they need to. It's also kind of demotivating while also making you want to spend. 2) IT NEEDS RESOURCE SHARING! Resources, boosts, anything are so hard to get as a non-spender, and the servers move too fast for you to catch up. They need to implement the ability to share resources and stuff. In my opinion, it doesn't matter who is using them since they got paid for it anyway. A lot of players I know share this sentiment..Version: 1.7.9

✨AMAZING✨I got this game today, because I’ve seen it everywhere on ads, I’ve even play the game on the ad and, I can’t lie it’s amazing! I thought this would have more ads and you would have to pay to have fun but, no you don’t! J thought this would get really boring after a while, but NO! I definitely recommend playing this game, for people who are thinking if they want it or not, get it! It’s super fun, easy to play but also competitive, challenging, and it even has NO ads! The only thing I think needs to be fixed/changed, is how long it takes to load. It could take almost 2 and a half minutes to load to do something. Other than that I really think you should play it! Have fun!!.Version: 1.9.5

Better than expected!I am obsessed with this game. The dumb, cheesy ad that piqued my interest doesn’t do this game justice. It’s so much more fun than I thought it would be, and it’s really easy to get into. I love everything about it. As you get higher in power and start growing in your alliance, it does get a bit pay-to-win-ish. Obviously, the people who are able to pour a bunch of money into this game are going to be a lot more powerful and they’re gonna grow a lot faster. That’s the only sucky part of getting into the more competitive side of the alliances - knowing that you’ll never be able to beat the ones who can pay for packs and stuff. Regardless, I still love it and play it everyday!.Version: 1.9.10

Pay to win.This game is so fun, which is what makes it so frustrating that it’s all pay to win. Once you start getting up to a higher furnace in the 20s, you’re completely stuck for days trying to gather enough to upgrade it. The growth rate significantly slows down and upgrades take days-weeks for absolutely no reason other than the devs wanting money from your impatience. Even if you do shovel out money, it’s never enough. You completely feel dissatisfied with how fast it all goes and wonder why you spent the money in the first place. There are some players who spend hundreds of dollars to surpass everyone else. And I’m not kidding when I say HUNDREDS of dollars. The devs are money grabbers, 100%. If you don’t want to break your bank, I suggest leaving this game alone. It took me 6 server hops to realize this..Version: 1.9.10

Perfect!This game probably the game I played the most for the past week and a half. This game is some of the best survival games out there and hear me out on this one. The problem with all the other ones that I played (for example Rise of Kingdom or State of Survival) is that you have to wait some time to get a quest or side quest or just something to do but, this game you don’t. You instantly get a side quest or quest to do and I mean INSTANTLY! I played for an week or a two and I am playing this game more often than Roblox (my most favorite game)! Also, the beginning is really easy since the tutorial is fast and easy to learn. I recommend this game to someone who is looking for a strategy and survival game..Version: 1.11.4

Good, but could be better.I’ve been playing this game daily for 3 weeks and I’m starting to get bored. I actually don’t mind the daily grind of training troops, upgrading buildings, daily goals, alliance quests, etc. but there’s just not much else to do besides those things. Progression is super slow at this point. I basically just go on to upgrade/train (which takes a day or more at this point) and then go play something else.. It was great in the beginning when you discovered new things and had more quests. Maybe more stuff could be added in the future? Also the alliance system needs work. Most members haven’t been active in several days or weeks. It’s too easy for high level alliances to bully lower levels..Version: 1.9.10

AmazingOf course it’s not like the ads (just like every other mobile game), but the actual gameplay is really fun and addictive. Not pay to win at all— I’ve never spent any money in this game yet I’m still close in power to my alliance members who have spent money. If you dedicate your time to this and know the strategies to progress then you’re set. Plus it’s fun learning all that stuff. There’s so much to do in this game and it’s super easy to log on and quickly accomplish all the daily tasks. Most games get boring after a while but I’ve been playing for months straight and I’ve still been logging in 99% of those days when I can. Definitely recommend..Version: 1.15.1

Enjoyable to play as PVEI try a lot of this style, and in the end inevitability, some large player comes and attacks my base constantly, driving me off the game. As a F2P player it’s important to be able to go slow, build up your base and troops. I’ve found that, at least the realm I’m on, alliances make pacts not to beat up players unless it’s a sanctioned event. That makes this game super enjoyable for me because I prefer PVE to PVP. Also, there’s always something to do and the devs seem to add new things at a good pace. Plus lots of group alliance events to get involved in although the time difference is a challenge, esp as there are a lot of people all across the continents seemingly playing..Version: 1.12.1

55 yo woman obsessed with a video gameI never thought I could become addicted to a video game. Sure, I played the occasional Candy Crush and farming adventures, but this is wholly different. I wish I could rearrange my real-life obligations around this game! LOL There is no blood or gore. One thing that sets it apart is the alliances. I found one that is very active. The players are very interactive through chat, and we have become a virtual family. There is also an excellent and active Discord channel that is helpful, but the advice and training I have received from team mates far exceeds any other source. The Whiteout Survival wiki is awesome, too. Try this game out. I bet you’ll love it..Version: 1.14.100

Hmm good so far.The game seems interesting up to the first 4th or 5th chapter of base missions they give you. I like the exploration fights and what I think will be collecting more heros to fight with (can we get a zoom in option and enemy info). However honestly when the game asked if I wanted to review I said sure but I really haven’t seen enough of this game yet. That being said I’m not a huge fan of games that at somepoint throw you into a server overworld where PvP against other players city’s is more or less mandatory like so many other games out there. But At first glance I like this games art style and it’s take on a survival base builder so far, but in good conscious I can’t give it more then 3 stars but it may be a solid 4 stars. Thanks for making this game devs and to the players Good Luck and Have Fun..Version: 1.9.10

Misleading adsThe game itself is pretty nice and simple city/army building type game. The obvious need to spend money to stay relevant in clan fights or territory disputes hinders the long term playability of the game. It’s a good strategy for monetization but leaves those playing casually at an extreme disadvantage. The plot is pretty interesting for about 2-3 hours but the plot just seems to be a glorified tutorial after that its pretty dead in the water. The advertisements for the game have absolutely nothing to do with the actual gameplay. More people will play your game for a longer period of time if you just advertise the actual game. If you advertise the actual gameplay and see downloads drop, then obviously the game isn’t as great as the fake gameplay you feed us on social platforms..Version: 1.11.4

Fav game currentlyI really like this game, the progression is really nice, and for the most part there is always something you can do so you don't have to wait to play the game. But what's great is that there is no adds, not even optional ones. The alliances in this game that you can make are also great. One thing I would like to see in the future is bigger buttons on the top of the screen, for example, the survivors menu. Whenever I need to open that menu up it takes a couple of tries because of how small it is, so if it was bigger I think it would be a lot easier to use. But apart from that everything about this game is great..Version: 1.8.5

Great gameHonestly this is one of the best games I’ve played on a phone. There Is lots to do but u never feel to forced or guided. There is a lot to achieve and the rewards are genuinely “rewarding”. my only gripe is after 15+ epic recruitments I would expect to get a “full” character instead of just multiple shards. I feel like it would be more in line with the cost of recruitments to get a character every 10-13 recruitments. This change would likely increase the amount people spent towards recruitments because the reward would remain fresher in out minds and the incentive for recruitments would be much higher. Anyways this is a great game and is hours of free fun!.Version: 1.4.3

Great graphics and gameplay BUT Not F2PIf your looking for a game to casually play and pass time with this is not the game for you. Don't get me wrong it has amazing soundtracks and graphics however apart from that you are greeted with constant bombardment of ads to purchase in game development packs as well as when you log in to the game right off the tutorial phase. You are heavily under powder or behind from events and updates if you don't plan to use any money. And if you do spend some money you are greeted with timer packs right away and deals to spend more to gain extra items to help your development. TLDR if you don't have the money to spend right off the bat your heavily behind against everyone who does pay money to play..Version: 1.13.1

Best game in my phone!Fantastic game! Fun and fairly addictive. Clear tutorial for new players, lots of missions and actions need to be completed. All characters are cute, I will collect all of them!!!:D.Version: 1.4

One minor complaintThe game needs more chapter missions! Storyline is what sets this game apart from titles like Rise of Kingdoms!.Version: 1.6.2

If you came here from the Instagram ads, this review is for youI downloaded the game so you don’t have to. Some Instagram ads advertise the game as a manual resource collecting kind of game, which isn’t accurate to the actual gameplay. It starts off as a story-based game for the first few levels (I’d say until you hit Level 9?) … Characters are voiced, lots of cool stuff, there’s even a global chat option. It’s a good game to play to pass time, but the higher you level up, the more the game relies on your alliance with other players and your army’s defenses. It’s really just a war and alliance game. The NA server is a hellfire of entitled 30 year olds. I enjoyed the story, but it loses its charm the longer you play it. If you like rallying against other players then this game is probably for you..Version: 1.9.5

Good game to kill timeI’ve been playing for 11 days and its a great way to kill time and fun to play. The game always keeps you busy with new events every day or second day..Version: 1.4.3

Great gameSo far I’m really enjoying this game easy to play and lots of helpful prompts if you get stuck!.Version: 1.7.9

For rich or for poorI appreciate that this is a game that doesn’t REQUIRE pay to play. You can still succeed and do all the fun things without paying. I have done both pay and not pay for different state characters and have fun with each. Truly outstanding to be able to play both ways..Version: 1.14.100

Good, butIt’s a really good game and i’ve been playing it for months now, but there is a lot of things where you must pay to win the rewards.Version: 1.15.1

Awesome!!I love the game its a situational and im having some fun..Version: 1.14.100

Different interface than shownThe interface shown here and what i have , both are different, why is that?.Version: 1.14.100

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.15.1

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Whiteout Survival iPhone Images
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Whiteout Survival iPad Images
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