GoSkyWatch Planetarium Customer Service

GoSkyWatch Planetarium Positive Reviews

GoSkyWatch (I apparently rated this sometime ago)Fantastic!!! Best program of its kind that I have found. The more I use it the more I discover things that it is capable of doing. (Like tracing out the sun Analemma as a function of time.) I input my own location with a high degree of accuracy and find extremely good accuracy in everything else that it calculates. I find the accuracy of the program to be Impressive. The display is very realistic as to the relative brightness of the stars and constellations, just the way you see them. I feel you are to be congratulated for creating such a versatile program. Being able to choose between ordinary time, the mean solar day or sidereal days is very useful. In fact, that is what allows you to see the Analemma traced out over the course of a year with a time function of your choosing with a simple flick of your finger..MarymeekVersion: 9.4

I simply love this app.This app is a joy to learn. It’s intuitive enough that I figured much of it out just by trying, and it did not seem like I had to struggle much. It’s well designed, very responsive, and has all kinds of useful information. On cloudy nights when the telescope isn’t an option I simply “virtually stargaze” with this app. For someone just starting out this is a perfect way to begin to learn about astronomy. I downloaded this app to help my family point a telescope at the night sky for the first time. After about an hour I was able to discover when and where the stars (and planets) rise and set, and I used this information to successfully point the telescope using a compass heading and degrees of inclination. Both the compass and the level (for degrees of inclination) are available on a smartphone. If you are at all curious about the cosmos, download this app!.Curious PatrickVersion: 9.2

This App really turned me on to astronomy.I love it. I play with the controls all the time, spin it through time, watch the constellations circle with the seasons and time of day, follow the Milky Way, learn a lot about the motions of the sky and Earth. And of course all that info about celestial bodies. Amazing filtering and modes. It's just fascinating and well worth the upgrade to track comets. Has a red light mode, but kinda impractical unless the whole device is in night mode using Apple accessibility dimming. Not practical in a Dark Sky park where only red lights are allowed after dark. I hold this up to the sky outside at home, and I'm fine. I wish the center ID hotspot was MOVEABLE -- that would be a huge UX improvement. I strain to rotate an ipad with screen rotation on trying to train things into the center for the audio and visual identification. I wish the user view was more configurable so I can rest this on a table as if I were looking up at the sky. And better saved settings. Love it..SpinyriptideVersion: 9.1

A perfectly good reason to get a smartphoneMy original reason for my wife to upgrade to a smartphone was so she could get this app- she loves it, I enjoy it. One can instantly easily adjust a slider to change how many stars are displayed to match your weather or city light pollution conditions. This app is further perfected by the ability to pull up a star's info on wikipedia..ÜberūserVersion: 9.1

Your own “pocket stellarium”This app really is elegant and easy to use. The only thing that keeps it from 5 out of 5 is the slippery clunkyness of the time and location interface. Fix that and PERHAPS icing on the cake add a geo specific horizon (solar parallax and proper motion drift? I don’t know) - THeN you have something to build another Stonehenge with! All the same - you want to be able to “see” the path of the sun under the earth at night? The realm of Osiris made “real”? There’s this app for that. Totally enjoyable and useful ecliptic positions..DgetzinVersion: 9.4

My side kickLove this app. Been using it for years and have turned many others on to it as well. I use it to see what planets are visible, and to learn constellations and stars. I also dig the feature to move scroll through dates and times to see what will be visible on certain days and times. This app is my side kick..EricTBVersion: 9.1

Enhance Your Night Sky ExperiencesHaving been fascinated with night sky observations forever, I find this the perfect companion app. If your interest is mythology and constellations, they’ve included a link to background info on each. Star magnitude, clusters, planets are all a setting and finger click away to enhance your night sky experience. Love this app!!.KwestionatorVersion: 9.1

Love this app!!I've used this app for years now! No problems with the iOS 10.3.2. I have shown nearly all my friends this app. Yea its a high dollar app! But for me to be able to set my telescope up and quickly go to what I want. That's amazing!! All the children I let look at it love it. When I get my telescope on the area they go WILD!!.Phil38372Version: 9.1

GeoSkyWatchThis app is totally outstanding when it comes to identifying celestial bodies in the solar system and beyond!! 45 years ago I was a navigator and a naval aviator flying patrol aircraft over water in the Pacific. We were well outside of radar range of land and depended solely on celestial navigation for position and speed information. In school we had to identify and locate 400 navigational stars. The grade was 4.0 or fail, you had to know every single one. As I do my daily walk before sunrise I still see many of the old friends and constellations shining brightly over the walk path. - Max Branscomb - - San Mateo, CA. -.LagoonSailorVersion: 9.2

Useful as all heck, but...Please stop popping up tips and marketing crap when I launch the app. It's a paid app. Act like it. It would also be nice if it would remember the last Messier object I looked up so I don't have to keep looking it up. Leave me where I left off. And where's the NGC catalog already? Years later, still no expanded catalogs. Still-STILL years later and no expanded catalogs..MooferVersion: 9.3

A must for any astronomer amateur or proI’ve had this app more than five years and I can’t recommend it enough. Easily locate planets, stars, constellations, and galaxies. Simple, clear elegant with easy to see info on distance, light years, and apparent plus actual luminosity. Worth the $$!!.Richard in TexasVersion: 9.1

Super dankSuper dank astronomy app. Seriously, very well done here guys and gals. Great for beginners and experts alike with a fun user interface that allows you to view, identify and interact with what you are seeing in the skies above or take control of the global star map and give yourself an education amongst the vast wonders of the universe of stars! Superb ole chap... simply superb, I say!.Jmann734Version: 9.1

The most awesome stellar appI have had this app for many years and until today I still believe is one of the most awesome apps, as not just feeds my passion about the cosmos . But as well allows me to share it with my kids and other Cosmic lovers friends.VicViBaVersion: 9.2

Never remembers northStarted off good, but having north always out of calibration kind of ruins the app for me. Even with a follow up from GoSoftWorks the app still disappoints. Thanks for your canned response. Hopefully that is enough to cover up other unhappy customers. I would hate for your reputation to be damaged by your poor product performance..Mundo is disappointedVersion: 9.4

Excellent AppVery well implemented and smooth. Has a ton of options for customization and shifting constellations future/past. I was afraid that the light from the phone would kill my night vision but the app has a night mode that is surprisingly dim..CschwarzerVersion: 9.1

Almost perfectThis has great depth of information and the live tracking is simply amazing. The only flaw I’ve found is that it’s very modal. Once it’s tracking, it will no longer “go to” an object. It will only put arrows around it..McsandbergVersion: 9.1

This is an Excellent App!This is an Excellent program helped me pick up major understanding in hours through AR rather than hundreds of hours through books.A substituteVersion: 9.4

Almost there.This is almost perfect, but I do have some minor complaints. It occasionally freezes when I open the menu, and no moons are available, except for our own. It is still worth the download, however..BangsmithVersion: 9.2

EducationalA great app where I couldn’t understand much where to locate the stars until this came along. It’s so much fun to learn the visual way in a third dimension view! The hardest to find was a dim North Star, now I know where it is! Go for the stars!.HistoryDrinkerVersion: 9.1

Best app out thereI use this app every time Head to the desert. Sitting by the campfire and looking at the stars, it never fails someone will ask what star is that? This app has them all and stunning photos of the stars, planets, and amazing galaxies..Redrock4x4Version: 9.1

Couldn’t be betterI’m an amateur astronomer with a really cool Celestron CPC 11 goto scope. The GOSKYWATCH app makes it so easy to find stars to align the telescopes computer to the celestial sphere. Once aligned we use the app to pick our stars, galaxies , planet and so on to observe. I dub this fantastic app “the amateur astronomers best friend”..FrankyT losing weightVersion: 9.1

AmazingThis app has brought me and my kids a new outlook at the stars and planets that surround us... it has gotten us so interested that we recently bought a telescope!! And this app makes it star gazing a breeze, enjoyable and exciting!!.Stvnbl1Version: 9.3

Re-engage the stellar teachingsThis has been a tool for re-engaging the archaic relationship with the heavens in my life. Let’s know where we are in the universe. The patterns of the stars once guided the life of our species. Tapping into this field of knowledge is a revival of the life of the human soul..StellarstudentVersion: 9.1

Include GPS supportAwesome app. I use in the airplane where my iPad is connected to a WAAS enabled Bluetooth GPS receiver that knows my position within a few feet, and sends this info to the iPad or iPhone. Dev team, please get your app to use this info, it is a pain to enter LAT/LONG, especially when moving at 500 mph..Fix the NOTAMSVersion: 9.1

It's amazing!I've had this app for years. Hadn't used it in a while. It has been updated massively! It is now amazing!!! It's ridiculously easy to use. It's very cool. I haven't written a review in ages, but everyone should experience this. It's gorgous!.WeedyseaVersion: 9.1

Hard to beatThis is simply a great app. Easy/intuitive to use. Everything you need. Points you right to whatever you ask it to find (planet, constellation, deep sky object). Go for it..McKenzieATVersion: 9.1

Great appThis thing will point out about everything up there I can’t go over board they might start charging for every thing it gives you.PapLondon2019Version: 9.4

I've learned so much from this app.Easy to use very intuitive. It's with me by my side while observing. It's a good talking point with friends that are with me. No problem recommending this to others..LTZ_CruzeVersion: 9.2

AmazeballsI can’t tell you how awesome this is. It will enthrall the nerd in you, no matter how small it is. It will amaze friends, strangers, and children. Genuinely, I’ve never been happier with an app purchase in my whole life. No ads, just amazeballs..Emmalee.vVersion: 9.1

DependableGoSkyWatch has been in my back pocket for years. I’ve built a temporal-spatial mental database of our little solar system and now enjoy chasing new constellations and guide stars through the urban haze. This is a must-have app..GeowulfVersion: 9.2

Go sky watch is great!I use this app all the time and love how it’s so easy. I’m always getting asked about it by others around watching me blurt out planet locations like I’m smart or something..DagnabbitdoggoneVersion: 9.1

Excellent app! I use it frequently... OK almost daily!Has many features than most amateur astronomers would not want or need (e.g., traditional constellations from multiple cultures) but they do serve to foster a greater interest in stargazing among others. Back to mention my latest appreciation for GoSkyWatch: tracking NEOWISE! My biggest quibble with this: it lacks a “make the freakin clouds go away!!!” button. One of these nights I hope to finally be able to image Comet NEOWISE..DhugotVersion: 9.3

Stable & brilliantAn app that doesn’t forget its primary purpose: to show the current sky keyed to your hand movements. I hope thus app works forever!.JoneitVersion: 9.4

Great app! Camera AR would make it better.So far I love the app and have used it to spot the NEOWISE comet. The only thing I can think of that would make the app better is camera AR. That way you could see exactly where the star, comet, etc. is in the sky..AcmorganfieldVersion: 9.2

Anytime AnyplaceI travel to many places in the world and it is so enjoyable to find my way around the sky from different places on a clear night..321 warcherVersion: 9.1

Great appThis app is very well done. I use it to all the time for astrophotography planning. It is very easy and convenient to use. My only request would be that they add more deep space objects but all the major targets are there. All and all good stuff..Richter TonyVersion: 9.4

Best app I've used so far!!I've downloaded like 5 of these apps and I've found this is the most useful one. I always use it when I go out with my telescope!.Idfkyet12345Version: 9.1

Awesome easy to use app5 star easy to use. Locates everything I’m looking for except the international space station (hint hint developers) :-) Love the app. Fun and easy to use with the kids..RightAlwaysVersion: 9.4

The BEST!Easy to use, very informative and beautifully crafted! I use it for astro photography and education. Many apps are either too technical or oversimplified. This is the one with the best balance for me..BountifulKnightVersion: 9.1

Stars appIt is a really cool app you can see every thing that we have discovered and you can see through the earth and it also shows north south and east yes I am a kid.VmpyrDavidVersion: 9.1

Love this for star-hoppingUse this app at my telescope. Like the ability to zoom and scroll to where I am looking, and find it really useful for star-hopping..WI star gazerVersion: 9.2

My favorite appThis is by far my favorite app on my phone. It has helped me to understand my place in the cosmos and how I am moving within it! The very best..Jonathansteele1988Version: 9.1

Still the bestOthers might be fancier, but this app is still the best I’ve used. Intuitive, no scammy ads, great time-control features..Ben88123Version: 9.3

Love this App!!I’ve been using this app for several years. The information gained is wonderful! Highly recommend it!.Wrenegade7Version: 9.1

Very entertainingGreat app!!! When I’m bored I jut pull out this app and see where stars and planets and galaxies are andI am really interested in space.HfuddjdjdhdjsjdjsjVersion: 9.4

Fun AppI downloaded this app and have been happy with it. Being a curios novice it fun to identify the different objects in the sky. It makes be look smarter than I am..JwillibobVersion: 9.4

Awesome start appI haven't used this app a ton but it is super intuitive and had great controls and settings. To won't regret getting it.GatorjosVersion: 9.1

Easy for even the clueless amateur I amThis is the best app for stars and star watching. It's full of different settings and Info. The newest upgrade wat impressive! It's great..UsergVersion: 9.1

Love this app!!My go-to when I am trying to identify something or trying to find something.MillardmanVersion: 9.3

StarshipsFun to use and watching my work..Debbie eyecandy.??Version: 9.1

Never failsI have been using this app for years and it works every time! Accurate, consistent, fun and informative. It is the best one I have found for stargazing. It works on an old iPhone 6 as well as an iPad 9th gen..Ruffler3Version: 9.4

About the UniverseHow big is the Universe?.NotrutVersion: 9.4

Still the flying penis logoI know its fun to draw dicks everywhere but how much would it cost you guys to change the logo? I would gladly share the app with friends and family if you change it. Gee I wish mine was flying!.ClemologyVersion: 9.4

Endless enjoymentI have had this app for years and it has been an endless source of fun..JamesinTorontoVersion: 9.4

GreatThe app is really comprehensive, easy to use and intuitive..Tipperabc123Version: 9.3

Best Night Sky App I’ve Come AcrossI love this app. I recommend it to anyone and everyone with an iOS device..Pelayo MatuteVersion: 9.2

Best appThis is best app ever.BillavermaVersion: 9.1

StellarCosmic beings.FuncoollowVersion: 9.1

Beautiful AppGreat app that works great to teach you about the night sky. App has worked well for years and is well worth supporting. Likely my favourite app of all time..Moch$Version: 9.1

Awesome educational and entertainment app!Easy to use all over the world! Just connect to wi-fi to calibrate and locate.Iphone newguyVersion: 9.1

ManitobaAwesome.Pedro_27Version: 9.1

Great app very educationalReally enjoyed learning astronomy.PurrcyVersion: 9.1

GoskywatchNeeds a legend to explain what some of the info means.MeuketooVersion: 9.1

Simply the bestIt is the best app on my phone. And now that I have the iPhone 4 with compass it works even better. I don't need to carry my star charts anymore.JAV214Version: 4.3

Great potential, terrible stabilityI bought this app to compare with Starmap. It has a beautiful interface, and the smoothest, most polished animation I've seen on an iPhone app. The app also makes the best use of the accelerometer, giving you portrait and landscape modes and every angle in between. However, there are two big downsides. The first is the lack of any deep sky objects in the database. The second downside is that the app is totally unstable, crashing within moments no matter what I tried doing: finding my location, looking up a star or planet, changing an option... In moments each session the app would crash. Luckily, those two big problems are solvable. Minor issues surround the implementation of Night Mode, where menus still appear in full white-light brightness, and the lack of differentiation in lookup lists to show what objects in the list are currently visible and what are not - a great timesaver when trying to bring people's attention to objects in real-time. I think the app shows great potential, and I'll likely keep both this one and Starmap on my iphone, but for now only Starmap is on the reliable list..ToddsielingVersion: 0

Cool appReally cool app, a little inaccurate on the aiming, but I don't expect much living in Atlantic Canada....Mattymack10Version: 0

Blown away!I've only had it for a day, but so far the experience has been very satisfying. The interface is beautiful to look at, fairly intuitive and efficient. I love having such rich content at my fingertips... Now I can't wait to get an iPad to see even more! Great app!!.StdenisgVersion: 4.3

PerfectThis app makes me want to stand outside in -15 C weather. Well done.Dino MastropaoloVersion: 4.3

2 thumbs upThis app is very awesome. The night sky is even more amazing!.Rolab05Version: 0

GoodVery interesting program and worth the money.Steven SocciarelliVersion: 0

Just amazing!One of my favs..very easy to navigate within the app.Sleepyone76Version: 0

Fish pondExcellent app. Realistic and entertaining..Nautical1Version: 0

Great AppTotally worth the 5.99 very accurate up here in Vancouver and fun to play with the many options..Garrett750Version: 0

Impressionnnant!!!!Si javais eu cet outil pendant toute ces nuits de jeunesse ou jai admiré ces etoiles... Je serais un peu plus connaissant de lunivers!.Pat100sousiVersion: 0

PilotOutstanding app. Data is easy to find and understand. IF possible it would be great to amplify the SUN page to include Beginning & End of Civil/ Nautical/ Astronomical Twilights? i.e. BCT & ECT, etc. Cheers!.CFNAVVersion: 0

Stellar!This astronomy app is simply superb. There's nothing better than sitting outside on a clear night with my two children looking at the sky identifying planets and stars with ease. Especially on a cold Canadian night when setting up the telescope is not feasible. With GoSoftWorks being a Canadian developer it made my decision in buying this inexpensive app that much easier. The promise of future free updates/upgrades for original purchasers is also a nice touch. For a future update I would like to see the inclusion of meteor showers and named comet identifications. I purchased GoSatWatch as well and is equally great. Nice work!.Signal2NoiseVersion: 0

Great AppGreat application. Good choice..StapioVersion: 7.1

GoSkyWatch PlanetariumJe suis astronome amateur. Je fais de photos du ciel profond et des planètes avec un télescope et une caméra CCD. Je cherchais une application sur mon iPod Touch qui me permettrait de planifier mes soirées d'astronomie (visibilité de l'objet à mon endroit d'observation, sa localisation dans le ciel, l'information complète sur l'objet ...) ainsi qu'une utilisation sur le site d'observation (affichage en couleur rouge pour ne pas altérer la sensibilité de l'oeil dans le noir). Cette application est vraiment fonctionnelle et très facile d'utilisation. Elle permet de très bien visualisé la position de l'objet à photographier à l'heure précis d'observation (Nord, Sud, Est, Ouest, près du Zénith ou de l'horizon ...). Elle affiche aussi une image de l'objet. Le seul point faible que je lui trouve est qu'elle contient seulement 219 objets du ciel profond (110 objets du catalogue Messier et 109 du catalogue Caldwell)..Richard125Version: 0

Cool tool for a foolI find this app a great tool to reach my kids and find stars and planets for my interests. My dad says it's cheating..Littleraven33Version: 9.0

ITunesI love iTunes, it's so convenient, songs download very quickly 😄.ScubaDeanVersion: 9.0

AmazingAmazing apps very useful!.Macus88Version: 9.0

Clear skiesThis app is super to find new stars or confirm the heavenly bodies you think you know. I have shown this app to many people at work who have gone and downloaded for themselves..ClearHorizonVersion: 8.1

Would recommend to a friend!This app provides you with accurate and reliable information about the placement of stars and constellations, as well as good visuals of the pictures of selected objects. A pro about this app is that it is very easy and self explanatory to use. A con about this app is that this version costs $5.59 to purchase so it is not an inexpensive app to buy. However, this app is very good for the money you are paying. I would recommend this app to a friend if they were looking for a good star identification app..Luckystarr2Version: 8.1

Friendly, helpful and accurateI really like it. Help me to figure out where to find the Quadrantids meteor shower super fast in the middle of a very harsh winter morning, and my daughter and I could just place our chairs, cover ourselves with a thick blanket and enjoy the show. Also shows us all the planets, stars and galaxies around..Sandra and ReneeVersion: 8.1

Gateway to the starsGreat stargazing app for identifying constellations, planets & more. Easy & fun to use. Perfect for the backyard or around a campfire..Mindful FarmerVersion: 8.1

Wonderful!Simply put; this is an amazing app. It works so well and there seems to always be another fun feature just waiting to be found. Highly recommended..CaptainRackhamVersion: 8.1

Works well for this amateurHaving used this app both in city with lots of light pollution and at cottage with very little light pollution we are hooked on viewing the night sky and this app has been almost perfect. The red night view and green reference view work perfectly. Would like to see star and planet labels even larger as that is the only drawback that I can think of right now..OweversVersion: 8.1

Great appReally enjoy this app. Has tons of features..AinsleysnanaVersion: 8.1

Best astronomy app everDespite it's silly name it remains the best astronomy app ever. Kudos to the developers..@NoBullVersion: 8.1

Everything you wantThe perfect app for amateur and serious stargazers. Intuitive and quick to learn. The quick link to Wikipedia to get more detail on major objects is ingenius, and using the accelerometer is like having labels in the sky as you move about. I only wish at my age I could adjust the font size a bit larger. A SUPER BUY! Without a doubt the best stargazing app ever..Cragg2Version: 8.1

The best tool for showing others the great things in the night skyBest astronomy app. And it's of course Canadian!!!!!!!.Mr.clmVersion: 8.1

Primary Source for today's skyI always use this app to see what's happening up there!.CtophotosVersion: 8.1

This is a great program!Whether you are new to astronomy or a seasoned stargazer, this app provides you with all the most useful tools and information you need when out there under the great vault of the heavens. The tools are very intuitive and user friendly, the graphics are clear and precise, which is a wonderful feature that is often overlooked in other astronomy apps. My only wish for this program would be the ability to see the moons when you click on the planets. I feel sure that this will come soon because I feel that the creators of this app have thought out everything else very well indeed! It is well worth the very small price asked for this program!."The Doctor"Version: 8.1

Great app!Amazing.JvanvouverVersion: 7.1

Nice inaccurate app.Very nice app but it's seriously inaccurate on location and aiming..Alleycat372Version: 7.1

Great app to learn about astronomyEasy to use, works great..Pfa1981Version: 7.1

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GoSkyWatch Planetarium Negative Reviews

App appears to be abandonedPrivacy policy hasn't been updated since Apple required it starting last year. Developer replied about app not being updated because it doesn't need to be updated. They are apparently the worlds best software developers and have made the perfect software that wouldn't benefit from new features and is also completely bug free. They didn't address the lack of a privacy policy update. They could easily do that at least as a show of good will..SocietyoftheFistVersion: 9.4

Junk. Doesn’t workGot this just to find comet neowise. It could not even find the 4 compass points. Pisses me off that I’m ripped off now..Hgftf go uugrfVersion: 9.2

MouvementPlus capable d’avoir le mouvement avec le déplacement de mon cellulaire ????.Simon052Version: 9.1

Bloody awfulNo matter what we did on our iPhone 5 the real stars and moon were way off from the screen. Just gave up. Sad for such an otherwise nice app.Lisav67Version: 6.0

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