ITranslate Translator Customer Service

I use this app a great deal, at least once a week, most the time way more. With social media I find people from all over the world posting content from other countries. People from other countries sending messages in their native language. I come across something written in another language I’m not familiar with. This app helps me a lot, without spending so much time trying to learn the languages. This app helps me figure things out quickly, and move on. I’ve actually written long letters in French to some people. They seem to understand what I’m wiring. No one ever tells me I miss spelled anything. And no one ever tells me I used the wrong word, or said something wrong. I don’t even know what I’m doing. Then when the people write me back, this app helps me figure out what they wrote me. This app translates every word I want to say, or read. I copy paste away in both directions; depending on whether I want to compose, or read in another language. It takes a little thinking sometimes, this app does most the work. Try this app out to close the communication gap with different languages.

I don’t speak Spanish at all but met a Latino guy who needed help taking some classes at the community college I work at. We only used the free part and within two minutes of us opening it we were communicating, not just talking. We were able to ask each other any questions we had and give detailed answers. Think about that...this app allowed me, an English speaker to help a Spanish speaking man come up with a plan to get him an education and improve his life. The look on his face as it became clear that this app worked and he wasn’t going to have to struggle to find the words to say what he wanted and try to understand the answers he was getting...within a few minutes!!!! This man came in knowing it was going to be difficult to get the info he needed but he didn’t care because an education was that important to him. He left and his feet barely touched the ground because this app put the American Dream within his reach and as an American who was able to help him take the first steps towards that I couldn’t be more proud!!!! So in case you are wondering I give this app ten million stars👌🌈🌈🌈.

I love iTranslate and use it frequently! My sister-in-law is Italian and I am American. She speaks and writes in English without issue, but most of her family and friends back home don't speak or write in English or feel more comfortable in Italian. iTranslate helps me understand Facebook comments about my sister-in-law or niece that I would otherwise be unable to read/translate (my Italian isn't that advanced). It also allows me to look at foreign websites and translate from the source language into English. My parents enjoy international travel and like to stay in small bed and breakfast type places instead of large multi-national hotel chains. Often these small B&B's website doesn't have an English version, so iTranslate comes to the rescue! I usually know what language I am translating from, but from time to time I will want to translate a tweet or FB comment that is written in a language I don't recognize. When that happens, it definitely comes in handy that iTranslate has the "Detect Language" function and can automatically translate it to English or another language of your choosing. I HIGHLY RECOMMEND using iTranslate!

Truly I wanted to forget to cancel it because I I really want to learn Spanish and other languages. Omg. Just now I’ve finally let go of the guilt of spending the money, plus so much has been happening lately, stopping to learn anything new has been a luxury. So I just now checked out the features of this app. Omg. Lol. It’s pretty much amazing. I just found one feature where I can speak to my phone in English, and then press play it will translate to whomever in idk, 30 languages? Not sure how many the speaking feature covers. Taking pictures of objects, besides it being useful to learn new languages is honestly just really fun, to see how well it can guess what’s in the picture from the limited area of space you’ve given it. Now that I’ve reallly looked, I’m thinking I might pay for it again when the year runs out. I have not checked with native Spanish speakers or anyone else to verify the translations are perfectly accurate. I will do that. But so far this thing is amazing. I’ve been sitting here at the gas station not getting gas for an hour playing with it.

I do not understand all of the negative reviews. Translating any language perfectly requires near mastery of the language so take the time to learn whichever one or more languages you choose. In the meantime I challenge you to find a better app than this one. I have used it throughout Europe and it has been invaluable well beyond the $40 I spent to upgrade to the pro version. Translating restaurant menus was worth that price alone. The app continues to evolve and improve. Tens of thousands of people are using the app. I don't find the responses to complaints caustic but merely informative. Don't let the negative reviews prevent a purchase that can be very valuable. And if you want to use a free trial it may make sense to have a need for the program during that time period to fully test it. And no I do not work for the company, only a happy customer that is realistic and understands limitations of any language program. I think translating "get a life" from English to any language might miss the intended meaning.

Greetings dear Developers, hope you're having a great time. This is a great translator app. The Apple Watch app is awesome. I'm learning German and a dictionary or a translator app on my Apple Watch is very useful. The translator almost works like Google Translate and the speech of the translated sentence sounds very good on the Apple Watch app. (I used it to translate from English to German on my Apple Watch Series 1, then I pressed the speech button and the sound quality and even the accent were awesome and far more than what I expected.) The only problem with this app on Apple Watch is it only translates from English to other languages. I tried to change its settings on Apple Watch but unfortunately, I couldn't figure out how to change the source language and I can only change the destination language. For example, I want to translate something from German to English on the Apple Watch app but I can only translate it from English to German. Please fix this issue on the Apple Watch app. Thank you very much and I hope you have a great time.

Update to Review: this app was super handy in eastern Canada, especially Quebec. Grocery shopping would have been a big adventure winging it on my own! We used this app all over southwestern France which is way more rural and has fewer people that speak English! we were able to travel on our own without a tour service or a tour guide. we didn’t have too many barriers language wise. The few times we had an issue was pronunciation. Those times we were in a situation where we could not play the audible of what one of us was trying to say. For that $20 per year charge for verbal translation and being able to take a photo of something to translate, it can’t be beat! Because we cannot always play the sound, it would really be nice if there was a phonetic pronunciation included. I grew up speaking Spanish and tended to lapse into a Spanish pronunciation to an unfamiliar French word when I could not hear it or see how to pronounce it!

I love how easy it is to just tap on either language to back and forth if you’re using with someone who speaks the other language. i use it for work all the time. huge help! keep it easy guys!!! one thought, if it’s possible, idk if you guys are based in the US but i know here in chicago it’s a lot of people use it back and forth for spanish and english. but we often get stuck on slang (from both languages). and for me, im american english first language learned spanish at the age of 39! but there are english slang terms that are very common and im learning the same in spanish. is there anyway to include more slang terms? tbh i’d be willing to pay a one time fee to get a “full” or “pro” version or whatever, that included things like this. im sure you don’t need my help, but if you want, me and my mexican wife can give you a lot of useful examples.. anyway thanks for reading. thanks for the app!

They used to have a format at least as recently as 2019 that was good, but they ruined it. More like 2016. it’s just not useful anymore they want you to pay for all these extra features that I don’t need and that I don’t want, and if you don’t buy them they’re going to spam you with full screen ads the whole time. It used to do a good job of translating but it seems like the translation algorithm has really taken a turn for the worst. I used to be able to supplement that by translating it back-and-forth a lot of times until the results kept on coming out the same, that way I knew that I was saying something for sure that was correct. But they don’t let you do that anymore, it’s not easy anymore because they changed the ergonomics. nobody wants Disney to be in charge of their iPhone anyway!

The voice feature is a great addition to have as a communication tool (only when there is no background sound), its easier than typing. I have yet to use the other features but knowing I have them if I need them, its comforting. I am determined to learn Spanish as quicly as possible. Although I have not looked for any potential learning features available with the app, I think assisted learning features like phrases I use most often might be useful. Sometimes a slight misspelled word, a word that is used but the app doesnt recognize it, and when it offers random incorrect words that seem simple, is the only critique. Many random words come up and not the right option a little too often. Also the prompt notifications asking me how i like it, wont stop. Please help. Thank you, dc_creative

I speak multiple languages and dabble in others. I love in miami where Spanish might as well be the official language and I use this app on a regular basis. I use it while traveling abroad (like in my recent trip to italy or Greece) and even when I am home in the states watching american or foreign tv shows (like K-dramas) for random translations of phrases used on tv. It not only translates but also has an option to allow the app to speak in the foreign language in case you are concerned about your pronunciation. With romance languages, the pronunciation isn’t usually that hard but when you start to get into languages with different alphabets, I am often at a loss as to pronunciation. This app comes to the rescue over and over. This app ranks among my top apps and is on my first page of apps on my phone. I truly can’t live without it.

I’ve used this app daily for two years and have derived an enormous amount of benefit from it. I would recommend it to anyone who is interested in furthering their study of or maintaining proficiency in a foreign language. There is, however, one major problem with it: Don’t take a breath or pause to think, even for a moment, or it will cut you off like a dispossessed heir and start translating. The interruptions become frustrating beyond one’s limit of patience and severely limit it’s usefulness as a translation tool when traveling. Retarding the speed of the auto translation setting doesn’t extend the amount of time significantly enough to make a real difference. If this problem were rectified, it would be, in my opinion, a five star app. The voices are clear, it recognizes a significant amount of idioms and seldom used words and it is generally very user friendly.

I’ve used this app quite a lot now, maybe a little expensive, but it’s worth the price to me. I just pay monthly so I can stop when I don’t need it. I translate French which I’m learning (very slowly) and Filipino called Tagalog which only translates in written form not speaking sounds. I give it 5 stars ‘cause it’s worth it to me. Maybe it’s not perfect, but it’s one heck of a lot better than nothing. I’m not sure, but I would say it’s probably the best translator available. I’ve used a couple of others a long time ago and they were not near this good. Most people who give this one a low star rating are probably low star themselves! I talked to a woman over 20 years ago that was working on this very thing, well, machine translation at the University of Illinois. I think it’s very difficult so many variables.

Wow. I have yet to try all of the features. It isn’t that the features are not beneficial... I am currently working to increase screen time (yes, increase). I didn’t like translation apps because of the undesired results. I guess this would be something I’ll just state vaguely because I’d rather be doing something else but I encourage anyone interested in translation apps to try this one and buy the pro in-app version. That will make all of the apps in the bundle available with pro features. The user interface is simple, elegant and easy to use. The experience started out being very satisfied and continues to fuel the thirst for knowledge and provide the perfect amount of pleasure to be very ally with the product and want even more. I just found more so I’m going back in to nerdify my life. More is more.

I have spoken to many friends using various languages on this app and usually when using translation online or on other apps a lot of times the person im talking to doesn’t understand some words but on this app I haven’t had that issue once. I see people saying it’s a scam, how? It gives you the option to pay for the full version of the app but if you don’t want to you can simply click the X button on the too right and enjoy the free version which does pretty much anything you need to begin with. I rarely write reviews on applications but I give credit when it’s due and especially for this app because I have family and friends all around the world. Thank you for creating this app!

The app is pretty good. I haven’t seen any bugs or significant negative points. The interface is neat and easy to navigate. There’s no ads at the bottom of the screen but the pop-up ads could be less. Instead of pop-up ads, place the ads on the Phrasebook tab as an “Additional features” kinda promo section. It can still be seen but it’s not an interference that’s shoved into your face while you’re in the middle of typing a sentence. Also, an option to make a personalized added phrases list in the Phrasebook tab would be great. I have commonly used phrases that I’m sure are different from others’ commonly used phrases. Being able to have those ready at hand will save time and efficiency, which are important when you’re lost or confused or need to give directions immediately.

The app is of great value and allows for practice for those who put in the time reading, saying, and listening. I like having access to the phrasebook necessity of languages. Traveling, class, and communicating personably or professional with this app is a plus. In writing this it was now time to pay monthly again, not having realizing 30 days had past. I had not used the app yet, but tested to see if it updated. The price it worth it depending upon usage. I did think 4.99 per month was pricey. Again usage determines the price. For me, based upon my usage I may subscribe periodically throughout the year, realizing the initial update fee was not for the entirety or year. The app is a “diamond in the rough”, when you are somewhere needing to access the necessities within the ventures of travel.

I am from the U.S. Living in Quebec Canada and have the need to use this app constantly. I have used it for over a year now and it is by far the best that I have found so far.......and I have tried many. For the most part, I have found it to be fast, efficient, and accurate. It's not perfect because of the difficulty in communicating ones exact thoughts to another vocally, let alone expecting an app to do it, but it does a very good job and I highly recommend it to everyone, especially to those who are struggling with the French language. I believe the developers listen to the users suggestions and are constantly working on, developing, and upgrading the app to be even more accurate and efficient. I give it the full five stars.

ITranslate works rather intuitively, allowing users the ability to detect languages and toggle back and forth between multiple languages while working to make sense of another language. Additionally, ITranslate’s features lend themselves to a wealth of opportunity for self learning and discovery, as when translating words, you are able to explore multiple languages, learning the vocabulary, as well as the pronunciations. Ultimately, the app is loaded with so many features and interesting options, that at times, you almost feel as though you are cheating! All said, ITranslate is a fantastic find for anyone curious about communicating with others. A+

I used this app while visiting Colombia a few months ago. I was able to have a conversation with several people who spoke no English just by passing my phone around and letting it do the talking. I used it to read menus in restaurants, to order room service, and to give directions to taxi drivers. The people I interacted with really appreciated my attempts at communicating with them in their language, and it was so much easier to understand directions after they appeared in writing, rather than trying to keep up with rapid fire Spanish. Best of all, I could keep a record of the conversation for reference. No more, “here’s the church where we are supposed to turn, but I forgot whether she said to turn left or right”.

I would love to give this amazing app a 5 star review. The fact that it auto translates what you type pretty accurately compare-able to fluent speakers of translated language. I’m also very fond of the bubble that pops up when you copy text. Not having to leave the app to open another app just to do the translation, makes having conversations in two languages much smoother and fluid. However the reason I am doing s 4 star is because I’m currently experiencing a bug that I hope to bring light too or find out if it’s something that is being targeted currently. When you type too fast on the keyboard it will crash and reload the original Apple keyboard. It freezes as you type quite often as well. Again great app but just this one thing for now!

I like the interactive lessons. I also like the graded repetition. I have been doing daily lessons for 2 1/2 years and just recently upgraded to Duolingo Plus. It is nice not having to watch ads or worry about having to refill my hearts if I make too many mistake or typos. I do all of my lessons on my iPhone so typos and auto correct are a common source of errors. I don’t always catch errors if I am in a hurry. I have seen a lot of improvement in the program in the 2 1/2 years that I have been using it. I love the stories, but I have finished all of them. I’m looking forward to more. Keep up the good work Duolingo Team!

Sometimes have trouble with the volume and English isn't always translating well

I have used this app for several year and really love it. The only reason I have not given 5 stars is that occasionally I cannot find the word I want. Other than that, it is very useful to me.

Easy and fast thanks

Polish wifi’s for my first day at the moment

Mostly pretty good, sometimes gets pronouns wrong and sophisticated words.

Splendid

I use it a lot in Indonesia

The best!

I give it 5 stars, thank you so much

This app has been wonderful thank you very much and I appreciate it

Good

It was perfect helping translate or find the right to say in Italian

For the last few days my iTranslate app is not working I just get a white screen when I try to use it Too bad as I’ve really liked it for both German & Spanish as well as a bit of French

Works quickly and easily! Cut and paste to do quick messages and even emails! Love it!

Look 👀 goof 🇨🇦

Thanks for your feedback back

Yes, I like you guys a lot

Very easy to use and good translations!

Great experience with translation.

Very good to translate around the world

Ugh! Make sure you really read through everything when it gives you the option of a free trial because this app will sign you up for the entire year if you don’t. I made the mistake of trying this app because my youngest son was wanting to play with another boy from school, but the mother of the kid didn’t speak English. I thought maybe this would be faster and easier to use, but you have to pay to use anything at all or do a free trial. I clicked the free trial and then had to rush to work, so I forgot to take it right back off. It’s right before Christmas and I just got a notification that I apparently paid for something that was over $70 freakin dollars! I don’t recall reading anything that said if you click the free trial you’ll be forced to pay for a YEARLY subscription to something I will never need or use again. That just seems really sketchy and wrong. I have two kiddos and work as a waitress, so I don’t have a lot of extra money laying around and now I have to go through the process of getting a refund and waiting for the money to come back to me before I can get more gifts for my family. With the post office here being so behind, I didn’t have the time to wait. I only used the app one time and it didn’t help that situation anyway. It’s free to use google translate, so there is no actual need for me to use this and I was definitely unaware that I had somehow signed up for a yearly subscription and am not willing to pay that much for any app. That’s just not ok at all. 😡

Edit: questionable billing practices. I know I signed up for the monthly subscription, yet when I canceled the app just now it claims I signed up for $50 for one year. I will be taking that complaint to the App Store for a refund. Yes, on the cancellation page, is a one year subscription it’s also available for just $20. Why am I charged $50? Something is Sketchy here. As this kind of complaint seems common I suspect after a while the App Store will punish the developer in some way. As to the effectiveness of the app, it is not so great. Read on . Using it translate to folks during a trip overseas to Spain resulted in some misunderstandings and laughter. It was better than nothing, but not better than google translate. It’s ability to do text recognition and translate say a menu is a nice capability that again, is better than nothing , but it cannot handle if the text is tilted relative to the image, jumbling the lines together. It also seemed to miss a lot of the words leaving them in Spanish . Finally there was no attempt to parse separate lines and represent the translation as separate lines to the user, they all just ran into one another. That capability seems pretty basic to implement. Still that feature was better than not having it at all, so two stars.... until I saw what happened with the billing . Not worth paying for at all in my opinion and with that billing glitch they have problems in how they sign ppl up for subscription too.

So I’m going thru some apps that I’ve downloaded and either never had a chance to use or forgot to delete. I had a few translation apps DL’ed to try. I think at one time I did open this, immediately was bombarded w/the upgrade screen (which actually makes me NOT want to support developers who do this). Let ppl TRY your app before expecting even a one time fee, but esp if it’s a subscription service. I decided to look at the reviews to see if it was worth keeping, since it would actually free up more space than a couple of apps combined. Even IF this was a quality app that translated correctly in all cases in every language it ‘offers’, based on the RUDE responses, you sure don’t deserve the reward of my service. While I’m only one person, think of how many have, the never ending copy/paste about Free vs Pro and the difference, when THE CUSTOMER CLEARLY UNDERSTOOD IT, but had ANOTHER ISSUE WITH IT, and you don’t give a personal response, but instead treat THEM like they are idiots. If someone is asking you to allow a setting to remove the PRO pop up upon EACH TIME U OPEN THE APP, n they already said they USED THEIR TRIAL, then ADDRESS THAT, not copy paste how pro works. Also, MANY ppl have indicated that the app doesn’t always translate properly. I read reviews stating this FACT on at least 5 different languages. Yet, each response is your app is right, those FLUENT to their native language who told the ppl your app’s translation was wrong, are

Initially this app would have gotten 5 stars. It beat google translate and a tu ally did a decent job translating English to German & vise versa; especially for a free app. But of late the app consistently crashes immediately after is finishes the cycle of translation; and before I have time to even verify it’s accuracy so not sure if it’s still as correct as it used to be I read in a some reviews that it isn’t anymore; i.e. Korean for example, but I wouldn’t know since it keeps crashing. Wrote to Support and will see what happens. Also asked me to upgrade which I strongly considered but not with some of the small print in permissions. Beware that it requires access to any past translations as well & beware that anything you type it paste into it to translate will be accessed by this app; so you might wish to leave out financial or sensitive Information, etc.; like if you’re translating a contract. Also, the premium (paid) version price tag seems rather steep to a lot of the reviewers here as well as to me the way it is organized now. I’d say it’s a bit of “carrot” app; “Lookie what I got here! Okay now come and get it!” ...Once you start chasing it, it eludes you. ... If they make improvements and adjustments, I’ll alter my review, but for I’ll say, sadly, I’d pass!

I have paid for a pro version ($70/yr), and have used it to translate single words and short sentences between Spanish and English and vice versa. It is very easy to reverse the source and target, and the material to be translated can be entered either via a keyboard, or via the phone’s microphone. Most of the translations were good, but a nontrivial number of words were useless repetitions of the source words (requiring a Google search). I also had a need to reach their tech support. My email was sent over a weekend, to which their Bot responded with useless information, but a live person responded the first thing of a first working day, and followed up. My biggest displeasure with the program is that, since I cancelled automatic renewal of the yearly subscription through the Apple iCloud service, the app keeps popping up with a question why I cancelled (mind you, I have almost the full year remaining for the service), very often when I need a quick translation. I find it so frustrating, that I would cancel the service if I still could, and might explore that option with Apple. It’s a pity, as otherwise it could be a useful aid.

Ok, look /listen...When I first got this app I thought it would be amazing and such a big help, and the possibility using it on my Apple Watch was a bonus; I was really looking forward to paying for it after my trial, buuut then I started getting wrong translations all over the place. I want to know who is providing the translations for these words...cause this is nonsense. I’m learning Korean and it kind of defeats the purpose of having a translator app, that provides the WRONG translations a lot of the time; I stopped using google translate for that same reason. I get tired of having to look up the word online just to get the correct meaning, it’s frustrating. When I look up words in the translator I am not typing in American letters, I am typing in 한글 (Hangul), just to make sure that I get the correct translation. I have even provided the corrected translations for some of the words I have looked up through the app, and surprise, surprise they are STILL wrong and haven’t been corrected; why have “wrong?” A feature in the app if you are not going to take advantage of it, and correct what is effectively wrong...SMH. Either way my money will stay in my pocket when it comes to even thinking about purchasing this app 🙅🏾‍♀️. Move on there’s nothing to see here.

Please note, I’m asking a lot from it. American living in Germany and using it in/for a German language course. My wife is German and also a English and German teacher. It’s been pointed out on more than one occasion “that doesn’t mean (xyz) at all...” when using or quoting this app. If you’re using it just to get around for a vacation, sure. Plus (at least in Germany) they’re very polite and (almost) everyone speaks English so they won’t point out this app has missed the mark. If you just want to find a the bathroom or get food and a beer, I’ve used a free app that is a lot better for communicating. (if this is now free absolutely download it, but if not...). Remember I need to know “Wie spät ist es?”- is not - “what time is it” (the app translation) but what it truly says which is “How late is it?” so... For when you’re listening to someone speak or building sentences on your own later you’ll think wie means “what” and spät means time (what/was - time/zeit). It’s not always wrong, but it’s not always 100% right for everyday/conversational usage. If you do download, remember wie may not be what.

It’s so sad to see how this app has gone downhill when it used to be fantastic. They now charge an exorbitant amount comparatively (4.99 per month), and compared to other services it’s just not worth it. Not only that, but “updates” have mislead many subscribers to sign up for a paid account, when it looks like a normal update, I’m surprised Apple hasn’t put a stop to that? Also, many mistakes in translations can be found, and if you read replies from other users, you will see that this company either expects its users to find and fix its own software issues, and/or rudely denies complaints, and calls people liars. Also, adds that used to be silent banners are now frequent, loud and disruptive; especially when you are trying to concentrate on translating. Also, now that I’ve read how poorly this company has been treating other people with critiques is honestly shocking! I’m not sure if this app is under new ownership or management, but it’s not something I want to rely on with all the incorrect translations, newly added loud commercials and combative and disrespectful treatment of subscribers. After having this app for years, I’m now of to find something better. Too bad.

I would like to start this review by saying that the idea is really great. I would totally subscribe for the verb conjugations and the layout is very clean. However I noticed another review noting that the Korean translations are incorrect, something I also noticed when using the app. 갈게 does not translate to “LL” at all. 徒然 didn’t even have a translation and was just romanized in English to “Tozenn” which is an incorrect romanization... Although I do see the option to input correct translations if they are wrong and I am not a developer, I feel that if you are trying to get people to use this as a translating app, you might want to hold off on some languages until they are fully developed and correct. As for the people who are saying iTranslate “automatically charges” and that the developer is accusing users of lying, I understand where you come from. But most apps do the same thing, advertising a free trial. They will charge you after the free trial, which I think is wrong and should be verified with the user before they assume you bought the PRO version, but you can always say you do not want to start a free trial. It’s a good idea to read everything before you just click next.

I really dislike apps that puts such a huge wall around their features they want you to pay before you get to use them. They make it seem like they are such gold you can’t even taste without paying. People don’t pay until they’re hooked they need to get you hooked on it first. And this apps’ metric for measuring use in order to get you hooked is very weakly implemented. I signed up for the free trial when I downloaded the app so that I could use the features but I did not need them at the time so I never used the app until the trial expired. So in the end I never even tried it one time. That is a really dumb trial. The app needs to measure the use of the app and give you a trial based on actual use not some finite amount of time. Especially when translation is something you use when you need it not just on demand when the app tells you to use it. You don’t have something to translate until you have something you need translated! Bad design when it comes to trial. Focus more on user experience. Sadly I can’t even use the app so what can I do? Uninstall

I loved this app & used it for what seemed like aeons, it was the perfect app for communicating with out of country family & friends. Sometimes just to remind me of a word or grammar in a language I know but had forgotten. Now I just got a new phone, & iTranslate didn’t come over from the old phone. So here I go, downloading the very app I had (I know…it has the cloud!), only when I opened it, it straight away came up with subscribe for $70/year. For the “free” trial, it’s $7. I can’t even open the bloody thing without shelling out $$$ !!! That’s what affected my rating score. I would have rated this app 5 stars if it weren’t for that blasted money issue! I’m an old lady with very little money (too much month for the money), & I can’t afford a subscription. Guess I go to another translation app that I wasn’t impressed with ::sigh: Developers, please tell me there is still a free, tho limited, version, & how to get past the “we want money” page to access it.

The app is good for some things. I do love the verb conjugations and the ease of use. The problem is the translations are inconsistent often literally word translations vs concept or translations of simple phrases. As much as I want to like this app, I can never trust it and ALWAYS have to go to a second app to verify. For example today I came across the word “sobrecargos” in the phrase “la amabilidad de los sobrecargos”. Your app translated that as “overcharges” even in translating the entire phrase. Since “the kindness of the overcharges” (the translation provided by iTranslate) didn’t make sense I knew there had to be another definition. I had to go to another app to get the phrase “the kindness of the flight attendants”. To check if this was an extremely obscure definition I googled sobrecargos and all of top hits were regarding flight attendants. This occurs so often that I cannot trust iTranslate translations on their own. MOST of the time it’s fine but sometimes it can be catastrophic, so I ALWAYS double check in another app.

I thought this would be good I was going to have somebody have a foreign language working at my house and thought this might be handy and I download the app which meant I was obligated for it did not realize I couldn’t get out of this once I clicked on the free trial And the very same day I contacted through this app and they gave me a list of instructions to do and the fifth one said if none of these work then you’ve already been canceled! But never did get confirmation of this and low and behold they have charged my credit card, so now I have to file a dispute and wait for them and I guess my beef is actually with Apple not with these people but why can’t I reach these people to cancel the order! So unless you want to lifetime subscription or cancel your credit card which I’m gonna have to do,,,Think twice before you hit the button otherwise I think the app is pretty cool

It’s a good app, but as a Japanese student, I speak and write primarily in the “ます“ form, which is polite. However, this app can only accurately translate the plain form of Japanese, making it incredibly difficult to check my sentences before sending emails to professors and mentors in Japan. For example, if I write even the simplest of sentences such as, “私はよくこどもをてつだいます“ it translates to “I often play children”, which isn’t accurate at all. I am simply stating I HELP children (or I will help), but in the polite form using “ます“. This app is perfect for plain form Japanese, but that’s unfortunately not something that I use very often. The vocab is also strange. “みる“ meaning “to watch” translates as “I’ll watch” because, again, the app is assuming I’m using plain form instead of just recognizing it as an un-conjugated verb. Hope these issues can be fixed and there will one day be a feature to switch between plain and polite forms!

It’s glitchy and buggy. I use the app a lot. After the most recent updates there are several bugs. For example, when you hit translate it just shows a blank translation below. But you can copy and paste the blank space. Then other times, when you see the translation, if you try to click the translation or copy it, it won’t let you and pushes you to the original English message I had typed. When I emailed the app, they responded by saying they couldn’t replicate the issue and that I needed to update the app. There was no other update, I restarted, uninstalled, re-downloaded etc and still have the same issues. It was buggy on both iPhone 13 and 14 Now every time I use the app, it prompts me for a review. When you hit the (it could be better button) it asks you to contact the app instead of giving a review. It literally spams me every other time I hit translate to give a review after I’ve already responded. It has made me want to throw my phone more than once.

You cannot use the app unless you subscribe, and get 7 days before you get charged. After reading the reviews & more importantly the responses from the developer, it is obvious that there is not much in the way of quality control, as in every response I read, the developer blames the user or device for the problem. This is no doubt possible, it is highly unlikely that it is every cause, not to mention the bait & switch of being a free download, but not a free app, I suspect a lot of the reviews are fake, & the app is crap because the problems people have are the same issues, & the developer always blames the user. That is seems to sink of planned obsolescence. Developers respond with a cut & paste of, “The free version is free & the pro version is paid”...this is completely true. So I will revise, there are no available translation features in the free version, you have to pay for that. In the free version, the only feature is seeing what you may be able to translate if you pay, just hope it is correct/works. DO NOT BOTHER

Brief review-- This translate app was always fantastic. Little by little my free version has been adding more and more ads. I fully support the need for ads, and usually get the paid version when I can. Tonight was the last straw and I've deleted the app. I'm trying to look up a simple phrase, lying beside my mate, who is fast asleep, and suddenly (without warning or giving me any choice , a LOUD video ad starts blaring. I nearly jumped out of my skin. No more iTranslate for me... It'll have to be Google for me. Sad to have to leave, but I *never* want that to happen again. Update: Developer says more ads isn't true, but... I haven’t tried reinstalling, but I have to tell you that the kicker for me was this: I was using iTranslate while lying up in bed with my partner fast asleep next to me… SUDDENLY and very loud and jarring there was a VIDEO ad… which made me jump out of my skin… and woke my partner. I have NEVER before seen a video ad in your app. Ever. So, you may not have increased the occurrence of ads, but this (video ads) is most definitely new to me - and I’ve had your app for years. Was it just my luck that this never occurred before? And I think you folks need to fix those videos so users have an option to mute. Until I know that this could never happen again, I don’t think I’ll be using iTranslate. It really was rather dramatic.

I have a Peruvian related family where my mother and I has a similar bloodline to them. there was a Facebook post my cousin made and she’s Peruvian. So I end up using Mexican language to translate but I couldn’t find her language 😟. Instead I brought myself to the usual Mexican translation. I wanted to comment on her but I want to make sure I’m fluent in their language so they can understand. So, I typed my words to translation of what I wanted to comment, which is a little joke. So I thought it could go well! WRONG. my mother had told me that the comment came out as an insult, not a joke. I tried to say it the way I want it to be said but instead I had to go back to her post and delete my comment. ☹️ Mainly it was my fault, I wish to respect your app but I am really disappointed that this app does not have any additional Hispanic languages. Not saying this app is uncultured, but I would wish more for it to adapt to change. I’m just saying.

So, when I got this app I really wanted to understand what other people were saying about because I’m still learning how to understand them so then when this app came up I was like oh ok so this is going to be for free but no I was wrong you literally HAVE TO PAY JUST FOR A TRANSLATOR LIKE when don’t come here just to waste our money on a app like we just spending it on useless stuff and we all thinking that we need to understand people if they speak a different language and I’m trying so hard to learn Korean in Spanish right now, but I can’t because of these payment you have to do just for and I think this needs to be removed because this is why people is and complain about you have to pay so this needs to be fixed in every app and every translating app

Tried both taking pictures of text or straight translating text and this app has been worthless. It translated “six hundred and thirty two” to “632”, which is very helpful when I’m trying to listen a specific number get called. The image translation also makes no sense. The text bubbles will cover eachother with no way to focus on specific lines of text. It will also combine text that were separate from each other in the picture to one nonsensical bubble. It’ll also repeat words randomly - for example I’ll take a picture of a menu and the translation bubble will just say “porkporkporkporkporkporkporkpork” for a single line of text where pork was only written once. Got the pro version without trialing first, which was my own fault. I thought a translation app with a rating of 4.7 with 500k reviews would actually be usable for two very common languages, guess not.

I may not be fluent in too many languages, though I do know enough to get through small talk. It seems pretty difficult to find a good online translator that can actually distinguish the usage of nouns and conjugations in actual conversation or even just sentence usage. These apps need to reprogrammed by those who are fluent in these languages to properly give those of us still learning a better understanding of how to say what we wish to say. I tested some things I know in languages such as German, Gaelic, Italian, and even Latin to see just how accurate this and other apps are and so far they are to quite a degree incorrect. These apps seem too focused on a literal dictionary translation instead of how the words are actually formed together in a true spoken sentence. I’d like to be able to better use this app to translate phrases and conversation I don’t yet know so hopefully sometime soon the administration of this app catch on to the lack of real life accuracy and fix this.

We purchased this app for our trip to Greece and while the voice and text/typing translation work well the camera did not work at all. I’m disappointed because we bought it for that feature and it doesn’t work as it should. Every menu, every ticket, every sign refused to translate from Greek to English. I tried multiple signs and menus all with the same result. I’m not sure how this could resolved but at least for Greek, don’t use the camera function. I will say the speaking translator worked well and so did the text/typing if you have the Greek keyboard installed on your phone. If you don’t that the language specific keyboard installed then the app also doesn’t work with text/typing. The phrase book was also useful if you needed it.

I was excited to get the app initially. It did help make some translations. I translated a few phrases (while on WiFi) and screenshot the display so that it could be used as we were out. Of course the issue was that I could not predict what conversations would come about. So I did the trial for “Off-Line” Translations. When I used it out and off line, the Japanese did not understand it; could not read it, and expressed “it made no sense”. Therefore, the off-line version did NOT work. As I used the same pre-recorded phases (when in WiFi) there was no problem. The Japanese laughed as they understood my punchlines effortlessly. Another issue was that the app did NOT recognize Japanese symbols. It displays that it only works when on WiFi- and yet when I used it; still no progress. Surely it was a let down for I needed it the most. Gotta cancel this app as soon as I get back home. It helped, but did not perform as designed.

I downloaded this app because I read that it can be integrated with iMessages so I figured it would make things easier for me to translate languages directly from the iMessage app instead of copying and pasting into a separate translation app or website however, that is not the case. Yes, this app is integrated with iMessages and allows YOUR message to be easily translated within the iMessage app before sending but when someone responds to you in a language you wish to translate you will still have to copy and paste to know what they are saying, and you can do that for free with Google Translate instead of $4.99 a month. Suggestion: It would be better if the app was designed to automatically translate the other person’s text message without having to copy/paste or click on a bunch of buttons that apparently don’t work (the chat bubble button on bottom of keyboard).

So a couple of things I immediately noticed. The iMessage app keyboard is broken. You can’t type alternate characters (like “ç”) because the menu disappears when you move your finger to select them. It works if you install the actual iMessage keyboard, but not in the iMessage app. I would really like to have the 3D touch cursor control enabled in the keyboard (firm press turns keyboard area into trackpad to move cursor in text field). I speak english and the person I use this with speaks Portuguese. A lot of her messages to me are mixed language. If she sends me one that starts in English and then ends in Portuguese, then the copied message button performs an english->portuguese translation, which means I get no help from it. It would help to be able to reverse the translation direction so that the part I need translated actually translates.

I purchased this app because I’m traveling Latin America for the next 6 months and was looking to use this as a tool while I’m learning Spanish. The voice recognition is frustrating, it takes a few tries to recognize the correct thing being said for English and Spanish. It also gives a different translation when spoken vs typed even though the spoken words show up exactly as typed. Unfortunately I didn’t notice these errors during the week trial period and when I reached out to the developer they responded with rudeness and was very argumentative. They said that someone would need to speak punctuations for it to translate properly. This is absurd. I have found another app that functions with accuracy when one is in a real life conversation. I’m ticked that I wasted $50 bucks on this crap and trying to figure out how to get a refund is proving to be worse than unraveling a spiderweb. Do NOT waste your money!

I got this app for a trip to a Spanish-speaking country where I would be offline for a lot of the time. It absolutely sucked because it would auto correct both what I spoke and what I typed to something that was NOT correct. It was worthless. I couldn’t find anywhere to turn autocorrect off. I’m giving it two stars because when I physically typed the words and made sure it did not auto correct, it worked fine. But this took a lot longer than using voice to text. And it was incredibly cumbersome to try to give these instructions to the other person that I was trying to communicate with. Also, it did not come with instructions to explain how to use it. It was somewhat intuitive with practice, so make sure you practice before you need it.

I am frustrated, I put a word in English and it gives me back the exact same word in Spanish. One specific example from a moment ago - I put in lackey, and I know it is a Latin based word so I'm looking for the Spanish version, mostly the spelling, because again, I know the root is the same. It should give me lacayo but it just shows me lackey. I hit the reverse button cause sometimes it sort of works like kicking a machine, to jolt it and it actually works. So I reverse the translation back and forth (which I shouldn't have to do in the first place) and sometimes that works, but with way too many words it seems to know less Spanish than I do. For very simple things it is fine, but for me, trying to learn Spanish to a level similar to my English proficiency, it doesn't work well at all.

This app starts charging your Apple account automatically! Beware that after 7 days you will be charged whether you have an account or not. It also only had a 50% successful translation rate on English to French.

I DID NOT GIVE PERMISSION TO CHARGE ME FOR THE PRO VERSION. NOW MY ACCOUNT COSTS ME $57 dollars for what??? I DIDNT ASK FOR THE PRO

Dont try it ....you will get charged for a year automatically trying to get refund for 3days now

Not going to pay $10 per WEEK for an app that others like Google translator is free.

Please make more changes cause it’s terrible Do it or get no one !!!!??

Unethical pricing. Just see the options and you will notice aggressive methods on weekly rates. Quite disappointing to see this company doing this to many of the apps they have been buying up. I also find it unethical that they are splitting up under a different company names on the App Store.. Yes, I know it’s you Bending Spoons of Evernote infamy. You are better off with an AI app.

I have used this app since 2009 WHEN I DOWNLOADED IT AS "FREE"! Now it won't allow me access UNLESS I SIGN A "SUBSCRIPTION AGREEMENT"! SURPRISE!! NOT AS DESCRIBED WHEN I DOWNLOADED!!! So- They scam.

Not free

So when it was $6 I would of given it a 5 starts but now that I’m paying good chunk more for this I don’t think it’s worth it . I have been using this for a long time and it works pretty good but I do have some problems with it 1. It doesn’t translate properly a lot and messes up conversation 2. The app integration with the keyboard is so annoying half the time it just doesn’t load the words or it completely disappears from my keyboard (note this is with my iPhone 13 & 14 so it’s not my phone) 3. The voice translation doesn’t work that well sometimes it will just totally not work and stop recording half way in a conversation but when it is working I will admit it’s very smooth and not very often it messes up just not easy to get it to do that. It’s extremely annoying to constantly be closing the app and starting it again. And trying to fix it when I’m paying that much for this. If it remains at it low price sure it’s worth it not now. I have other translating applications I can use that are same question for far cheaper . So I give it 3 stars it’s not horrible but also not amazing .

This app charged me even though I cancelled well before the 10 day free trial period expired! It’s a Scam!

Doesn’t accurately translate, tried it on Vietnamese and thai and it’s gibberish. charged my card 1 year after purchasing without my knowledge. Never bought the insanely expensive year subscription, only wanted it for a month and it automatically changed my card. just get google translate this is a scam. i could really use my 97 dollars back :(

I trialled this app for a trip I took and after the free trial ended I was charged 86.99 for a year of iTranslate pro which I did not want. I did not receive a warning that my free subscription was ending nor a notification/bill or the charge. The only reason I found this out was a charge on my credit card. I would not recommend iTranslate nor any other apps made by this slimy company unless you want to receive random charges.

The app works well but many online translations for free…

While other translator apps I use work seamlessly and instantly this app leaves me waiting up to 20 seconds or more just to translate a single sentence. I am definitely cancelling my subscription!

And yet this translator is too stupid to offer the option. I feel like an idiot sending messages to my relatives using formal pronouns, and sometimes a mix of formal and informal. So stupid! I have advised this issue before.

Horrible translation, if you have service, you’re better off with Google Translate then paying for this worthless app.

Couldn’t translate a single word on our trip to Italy

As soon as I type more than 5 letters, the screen enters the incomplete word in the wrong language section and doesn’t continue typing. It’s useless, deleting app

I downloaded this app because it shows as free and I wanted to try it. Could not get a single translation for free because it works offline for free. I don't mind paying a one time charge for a better version of an app I've tried and liked, but $7 a month is robbery.

Google translate is better

This is NOT a free app. Stop advertising it as one please.

Not good at all, apps free but you have to pay to use pretty much any language. Also way overpriced in general. I paid anyways and started testing it out and the translations aren’t even accurate.

English translates into Spanish in english only with a castillian accent....very funny....but useless

This app was pulling $7 from my account monthly without me even knowing about it

Weekly 13 dollar change for an app that doesn’t work

Glitchy. Returns gibberish 50% of the time

This is not worth the extra cost above basic. It’s awkward and often won’t work . Quite disappointing.

Pas de réseau wifi pas de service

Not useful

Gratuit svp