Grindr - Gay Dating & Chat Customer ServiceGrindr LLC

Grindr - Gay Dating & Chat Customer Service

  1. Grindr - Gay Dating & Chat Customer Service
  2. Grindr - Gay Dating & Chat App Comments & Reviews (2026)

Grindr is the world’s #1 free dating app serving the LGBTQ community. If you’re gay, bi, trans, queer, or even just curious, Grindr is the best and easiest way to meet new people for friendships, dates, and whatever else you’re looking for.

On a trip? Grindr is an indispensable tool for LGBTQ travelers—log in to meet locals and get recommendations for bars, restaurants, events, and more. With Grindr in your pocket, you’ll always be connected to other LGBTQ people around you and have your finger on the pulse of what’s happening.

Ready to get started? Creating your profile is easy, and you can share as much or little about yourself as you like. Within minutes you’ll be ready to connect, chat, and meet up with people near you.

Grindr is faster and better than ever:

• See people nearby based on your location
• Chat and share private photos
• Add tags to share your interests
• Search tags to find others based on their interests
• Create private albums to share (and unshare) multiple photos at once
• Filter your search to find what you want
• Star your favorites and block others
• Report people easily and safely

Looking for even more? Upgrade your Grindr experience to XTRA for more features, more control, and more fun:

• No 3rd party ads
• See up to 600 profiles at once
• View only people who are online now
• View only profiles with a photo
• Filter by position, relationship status, and more

Want the ultimate Grindr experience? Upgrade to Grindr Unlimited for our most premium features:

• Unlimited profiles
• Full access to your Viewed Me list
• Incognito mode - browse profiles without being seen
• Unsend messages and photos
• All XTRA features

Need help? If you are experiencing any issues, you can get support by contacting us through https://help.grindr.com

Grindr Ads:

Grindr (excluding XTRA and Unlimited accounts) includes third-party advertising, which involves the sharing of limited data with our Ad/Marketing partners as described in our privacy policy. Grindr does not share any of your Grindr profile information with Advertising or Marketing partners. You can adjust your third-party advertising privacy settings within the app at any time.

Grindr Subscriptions:

Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. Your iTunes account will automatically be charged at the renewal price within 24 hours prior to the end of the current period unless you change your subscription preferences in your App Store account settings. You can manage your subscriptions at any time through your App Store account settings after purchase. Any unused portion of a free trial period will be forfeited when making a purchase of an auto-renewing subscription.

Grindr, Grindr XTRA & Grindr Unlimited are for adults 18 years and older only. Profile photos depicting nudity or sex acts are strictly prohibited.

Terms of Service: www.grindr.com/terms-of-service/
Privacy Policy: www.grindr.com/privacy-policy/

Grindr - Gay Dating & Chat App Comments & Reviews

Grindr - Gay Dating & Chat Positive Reviews

You gotta pay to playI’ll preface my review by saying that I pay the nearly $50/month for an Unlimited membership which grants me a different experience with the app. I used to have many gripes about Grindr, but I have to say they are actually making improvements to the app with each update unlike a certain other app (*cough* Scruff). I really like the “Right Now” feature and with my membership I get a constant supply of free right now activations. They seem to have finally fixed the connection issues. Is the app perfect…no. There are still a ton of spam bot accounts, but unlike other apps, Grindr will actually remove those accounts if you report them. Though lately that process has taken longer…as has the process to get a new pic approved. Maybe they cut their staff numbers. Even with an unlimited membership i still get 1-2 ads when I use the app…though tends to only be when i first open it. Oh and for some reason I haven’t seen app icon notification indicators in years. I get banner notifications, but the app icon doesn’t indicate the number of messages/taps I have anymore. So overall the app is decent and does its job as a hookup app…if you fork out the monthly membership fee. Just please work on reducing the number of spam accounts..Version: 26.1.0

The Good and The BadGrindr has been a decently consistent resource for hookups for me over the last 9-10 years, but I have to say that the cost has gotten to be more steep than I feel it’s worth. That really started ramping up once they became a publicly traded company. Gotta please Wall Street, don’t ya know?!? For the record, I’m not Marxist in any way and support the free market, but still, it’s always the same thing when companies go public. Their customers get hosed for quarterly earnings numbers. Yes, I still pay for the premium version because I can’t stand adds and limits on my app usage, but sticker shock is still there. I guess Wall Street knows that sex definitely sells and that’s definitely what this app is for. I suppose it’s possible that some people form friendships or relationships from Grindr meets, but that’s almost certainly the exception and not the rule. Anywho, the constant barrage of app updates that have been seen over the last couple of years has never lived up to their promised hype. The most recent update has made the app glitchy as can be in fact, it’s so glitchy that I haven’t used it but a couple of times in the last week. I look for hookups nearly every day and I’m using a web-based app called Sniffies that seems to be where it’s at these days. Not sure if I’ll renew or not next go around..Version: 25.20.1

Great app but could use improvementsThe app functions well. It definitely doesn’t have as many bugs and crashes as it once used to. They have implemented changes to filters which is nice, but I also do have some suggestions I’d like to see included in the app. I do like how no one can screenshot the albums in your photo, but I think this should just be a general inclusivity for any photo that is sent out. That way we can prevent catfish from creating fake profiles. I would also like to see the race category put back into place. I personally don’t think there’s anything wrong with having a stronger preference towards a certain demographic. I understand that they are trying to be inclusive but people are attracted to what they are attracted to. Just let it be. I’m Hispanic and I’ve met plenty of people who say they aren’t interested in Latinos. They say we have to much of an attitude. It’s a generalization, but I’m okay with it because that person is clearly not meant for me, and I don’t want them apart of my life. I say allow people to select what they like and allow others to judge them for their character. After all, we are all just trying to find the perfect match..Version: 9.3.0

Hoping I’m not on a blocked accounts after my 68 hacked devicesI have been using Grindr or is it grinder since I came out of the closet at 25 I was a late bloomer not realizing during the pandemic I fell into a trap I got involved into a situation that took me from a flight attendant to a homeless person I lost everything if it wasn’t for the advice someone gave me after getting to know me and understanding me and who I was they gave me some advice and said you ought to pretend that your using alcohol or drugs and just pretend but look around at what’s going on!! And once that was done my eyes were wide open no pun intended but I realized it was my cellular phone and my room key they were after and at first I didn’t know my new found part time lover was the one who was assisting but obviously he was rewarded in return as in being bought well little did I know that after realizing I had been blocked or I was looking at a screen shot of Grindr I realized omg and well the rest is history you can only imagine you’ll have to wait for my book part one the lost weekend and part two the town that turned against me after the long lost key word weekend.Version: 25.21.1

To be honestApp works well to network. Except glitches can really kill an opportunity. Lost messages sometimes make the other person believe you are not interested- and vice versa. When a regular text comes in on iPhone- the app gets weird. I decline the text- but the app goes offline- and photos and msgs I have sent prior to message notification are lost. Sometimes when I block soneone/ the app gets frozen- I have to turn iPhone off to restart after a long wait- usually 5 minutes. If guys are going to rely on this app- it needs to work correctly. Pics and messages need to be sent and received. Otherwise- someone may become offended that you have not responded to their message- and block you. When I send error reports- when I get a notification- what happens? Do you use this ? Or is it a waste of my time.? Until grinder gets kinks worked out- guys will use several apps at once- and not trust this app. Also- location goes haywire on occasion. Someone who it says is close by- can be in reality be a thousand miles away. I use the app a lot. And wish you had customer service reps available when problems arise. Jg Un.Version: 7.12.1

Lesser of evilsWhen it comes to LGBT dating platforms, the reality is that no site has truly mastered the balance between authentic connection and casual encounters. This particular app is not a dating site in the traditional sense. The overwhelming culture here revolves around hookups, which works well for those seeking only that, but quickly becomes discouraging for anyone looking for a meaningful relationship or long-term partnership. What keeps people using it is simple: it has the largest concentration of LGBT users in one place. That reach makes it unavoidable, but it also makes the shortcomings more obvious. The user base is diverse on paper—gay men, straight men who dabble, a scattering of trans women, and a noticeable number of cross-dressers—but the representation is uneven, and genuine intentions are rare. For those who are comfortable with casual encounters, the app functions exactly as intended. For those who are not, it is more frustrating than fulfilling. Many users engage in long conversations about possibilities that never materialize, which creates a sense of endless circling rather than real connection. Compounding the problem, the ease of creating and recreating profiles allows blocked individuals to return repeatedly under new accounts, which undermines trust and user safety..Version: 25.14.0

Are the Xtra and Unlimited worth the monthly costs?The cost of Xtra and Unlimited use to be fairly reasonable. It has noticeably increased and some may say has even increased significantly. The options to choose from were one week, one month, six months or one year for subscriptions to the Xtra and Unlimited add on options. Additionally and without additional charges or needing purchasing add ons, I was able to see at least the profile pic and view the profiles of those who viewed my profile. Seeing that isn’t allowed unless an add on is purchased. This takes some of the nostalgia and fun out of the app for those of us that may not use it on a consistent basis. Please help me understand the benefits of the Xtra and Unlimited options beyond the displayed descriptors describing them and the associated costs of those add on options that make it worthy of the monthly cost of which a six month membership subscription use to cost. I’d appreciate an explanation easy to understand because as of now, it makes no sense, I don’t see any significant improvements except for the costs for Xtra and Unlimited rising significantly..Version: 24.0.4

I don’t think the ads are appropriate…Please don’t judge me or think ill towards what I’m trying to voice… all I’m saying is that Grindr literally is a hookup/dating app, yes it’s somewhat of a social app because there’s a minuscule feature that allows the user to set expectations for networking but it’s not like Facebook or instagram on that level of networking. I think the ads should be catered to what the app is. I think clothing ads and lifestyle ads makes sense among other relevant subjects. And maybe I’m just being sensitive but I feel like ads that are for mini games or iPhone games really takes away from how people want to feel when using a hookup app. It’s bizarre and silly to have these ads. It’s almost disheartening. I might try tinder but that’s usually a more relationship leaning dating/meetup app and I’d be just as annoyed to see mini game ads on that dating platform as well. Maybe I’m just too serious or too sensitive idk. Also… even once you get past how long and annoying the mini game ads are, it still bothers me for being so dumb and annoying..Version: 25.5.1

Please helpI went on my account today and saw that I was banned. I couldn’t believe it and then I came into the App Store to write a review on this and saw other people are having the same problems. I did send a form for you to review my account and I hope you will do so, and do so quickly. Believe me, I am a paying member, I’ve been with Grindr for many years, and I can’t believe I have been banned for no reason whatsoever, and I checked off all of the guidelines after reading them thoroughly. I don’t know if there is a glitch in your system at this point in time, but I also just recently renewed my membership like one of the other members who commented that they were banned After doing so. I like Grindr, I hope that I can get you to understand that I did nothing wrong and get my account back. I am not interested in writing a bad review on your company as of yet because I think this is an error. Thank you so I hope you will look at my feedback in a positive way. Frederick. Clear cache. Update... thank you for reinstating my subscription, and I will look forward to many fun times on your site..Version: 8.24.2

App doesn’t workThe app grinder doesent even allow you to creat an account, And theres no back door option to use, Most apps allow you to create an account just incase you cant creat one in the app. But grinder doesent cate about its user so there is none. then support says its going to take 3 days to hear back from, As big as grinder is thats just ridiculous. There should be more ways for a user to create an account when ever the app isnt working properly and there should be ways for users to fix there own problems, Have to connect support about every little issue is also unacceptable. As business costumer support should always be the last resort but for this app it seems like they rely heavily on it which you shouldn’t, Your user should be able to fix there own problems and when all fails thats when customer support is needed. It should never be the first answer. Im heavily disappointed i wanted to give the app a try but you cant even create an account so I must move on to another app, I would rate 0 stars if i could.Version: 25.13.1

Does job but here’s how it can be betterThe app gets the job done, although there are some modifications to make it better. Providing users more filter controls to find their person of interest would be more helpful. Giving users the accessibility to find their ideal partner based on position, ethnicity, distance, height and weight helps users devote more time to interacting with their ideal person, as opposed to blocking users for being outside these margins. Also, showing users that are local as opposed to longer distance can draw more users to engage with the app and fulfill the pursuit of finding their person of interest. Alas, the filter setting should converge with other corresponding users. For instance, if a user is looking for someone within a set age range, then anyone outside of that age range should not be able to see that user from their account, unless they are within the age range. If these modifications were made on the non-premium version of Grindr, more users (especially of the younger audience) would be inclined to used Grindr..Version: 7.7.0

It’s really not too badI don’t think Grindr deserves ALL the hate it gets. Sure, there are a ton of bots and scams, but if your IQ is higher than room temperature, they’re so easy to spot. The ads definitely get annoying so I wish they had a bottom (lol) tier price to strictly remove ads for us poverty gays. I’d pay $5 a month for that alone. Really for an app like this, you get what you put into it. If your profile is trashy, don’t complain if your DMs are full of trash. I’ve had a lot of success using the app and made some genuine connections with some awesome guys! All that being said, guys claiming to be 18, 19, 20 scare me sometimes since there is NO age verification on the app. I have started to avoid this age group. This is dangerous for both underage young men who are no doubt using the app and for everyone else using the app. All it takes is proof of picture ID to end this phenomenon which countless other apps already implement. I’m certain that if Grindr’s parent company doesn’t implement some sort of age verification, we will be seeing a huge lawsuit come from either a government or as a class action..Version: 8.20.0

NotificationJe reçois trop de notifications dans une espace de cinq minutes on reprend trop des choses qui nous interro à texter plus capable.Version: 24.15.0

Please remove.Please remove Cisgender woman and trans woman from the app is meant for Gay man and bisexual men. And I’m so sick and tired of logging on to having 40 different profiles with the exact same name and profile photo. I’ve blocked over 2000 profiles of just Trans woman of the same exact person. It’s getting to a point I no longer feel comfortable on my own community’s site..Version: 26.8.3

Price for subscriptions are wayy to expensiveSubscriptions are way too expensive.Version: 24.14.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 26.9.1