The Wall Street Journal. Customer Service

The Wall Street Journal. Positive Reviews

Next best thing to newsprint edition but does have bells and whistlesI think the navigation on the digital edition is great. Content for each section runs along the side margin allowing you to jump to the next article of interest. It is so easy to share an article via email and to save one or a whole section. I love that the current edition or any of the past week's editions are always available on my phone or tablet, even if I am far from home. It also updates with news throughout the day. I have been getting both print and digital editions for a couple of years. I originally dropped the print edition but quickly found that I missed it. It is easier to read on porch outside or at my desk (coworkers know I am reading the paper and not browsing Facebook). I always seem to miss something in the digital version that would catch my eye as I reviewed each actual page. I especially enjoy the weekend edition in real paper format. However, I am more efficient at reading the digital edition as it is easier to skip articles I don't think I have an interest in reading. if you are an old school newsprint reader this may not serve all your needs but it is a handy way to always have the paper at hand on whatever device you are going to carry anyway..NancyinFLVersion: 12.7.2

Great appExcellent content as always but the UI design sets it apart. Swipes switch the section. A simple implementation but an effective one. I wish more news organizations (*cough*nyt*cough*) would adopt this feature in their apps. It makes for a product that reads like a physical newspaper on the touchscreen. Not to mention a better setup to digest information. Unlike a physical newspaper, breaking news can always be found on the front page! Content can also be displayed in dark mode which makes the whole experience easier on the eyes. Market data is about as good as you want from a news organization. WSJ market data has a sleek presentation but I prefer the way that the Financial Times presents market data. Otherwise, an excellent broad stroke. But if you are looking for quantitative minutiae to sift through you are better off using your brokerage firm’s numbers and research. Finally, the sync between devices is an excellent feature! As long as you are signed into to your WSJ account on all your devices you can start an article on one device and finish it on another! I see no reason to stop my subscription..2CDReviewsVersion: 12.6.1

A Former New York Times ReaderI read the New York Times faithfully for more than fifty five years. I devoured their timely, accurate and in depth articles. The paper was always right alongside my breakfast plate but sadly it developed FAKE, INACCURATE, and ONE SIDED NEWS After a considerable time I made the decision to cancel the ailing “rag”. I then went from one paper to the next trying to fill the the void. I finally subscribed to the WALL STREET JOURNAL. I was hesitant about this move as I felt it was designed solely for stock investors. Well I was wrong. I’m back with timely, accurate and in depth articles once again. Thank you WALL STREET JOURNAL! Breakfast looks a little different now as I have my iPad copy rather than a paper copy but I am happy. Sincerely, Linda Lombardo The above review was written some time ago. Things have changed since then. What’s with all the video advertisements which interrupt the reading of the morning paper? The Wall Street Journal is not an inexpensive subscription so why are we being subjected to these lousy, repetitive ads?? Secondly since when has the Journal decided to participate in the so called “woke movement” ?? I am referring to articles in which you use non binary language. They for he or she for example. If the Journal is a truly serious paper you would not lend credence to this nonsense. Linda Lombardo.Pec's momVersion: 13.26.0

Two complaintsThe latest version of the WSJ app has many excellent features. I like very much the real time updating of current news. The insertion of video embedded within articles adds a lot of texture and detail. It is extremely useful to have links to supporting material highlighted in blue allowing a quick trip to scan the related article. I have only two complaints. First: many of the articles have animated memes or images that constantly alternate between one image and another producing pseudo-animation. This may be intended as an attention grabber, but it is also highly annoying and distracting. Seeing motion in ones peripheral vision tends to take the reader’s attention off the text and back to the animation. I have to resort to covering up the animation with one hand in order to continue reading. My other complaint concerns full-page advertising appearing in a several page article. The software resists swiping past the advertising to the next page of the article. I realize that this is done so people like me can’t simply breeze past ad copy that they don’t wish to look at. When I had only the print version of the Journal, I could easily ignore the advertising copy. With the online Journal I have to fight ad copy that refuses to yield to a page-turn gesture. I don’t like paying more than $400 a year and find myself forced to look at something in which I have no interest..Gumpy docVersion: 12.1

WSJ??I enjoyed the print edition for many years. I find the WSJ readable and significantly less biased than than WAPO and the NYT. I no longer read the NYT, WAPO or Huffington Post. I watch a lot of FOX and find CNN and MSNBC to be unbelievably biased. My pet peeves with the digital version of the WSJ is the way it is organized. It does not read like a newspaper and I find it difficult to find stories by headlines and importance. I find the digital version of the NJ Star Ledger much more readable and organized. I don’t particularly like what the paper says but I can find what I want to read by looking a pages and headlines. I guess I’m old fashioned, but I just can’t warm up to the digital version of the WSJ. The other pet peeve is if I go from an aggregator like Drudge to a linked WSJ article I run into the WSJ paywall even though I’m a subscriber and must then go to the WSJ app, log in and attempt to find the article I was trying to read and I’m usually not able to find it. Can’t there be a way to allow subscribers to go directly to the article without all the rigamarole. I read newspapers using headlines arranged by importance not section by section!! Photograph your newsprint edition an use an app like the Star Ledger and I would be a lot more pleased with the WSJ digital edition. William E Musser.WmussVersion: 11.8.3

Poor performance on iPadUpdate 11/18 - two years later - you keep losing eyeballs. The app is so heavy and complicated each article is painful to read. Your full screen ads between pages of the same article work poorly on ipad. If you only care about readers with the lates ipad keep doing what you are doing. But if you care about the rest of your readers who upgrade every four or five years, then stop making your app so hard to use. We read the wsj less because tour app is terrible a d slow. -----I have been using the app for two years. Downloading the daily edition over 3G and often wifi is painful, can take ten minutes to download, sometimes not at all on iPad, so I have to use the iPhone version to actually see wsj content on my daily commute. I end up using Bloomberg (both professional and consumer) versions instead for reading. Frustrating in that I have read the wsj for twenty years. I also do not like its usual non-compatibility with Instapaper which I use to catch up on my reading at nights and on weekends - this is something that wsj does not try to fix. The upshot is I use wsj content less and less, despite a premium price. This leads to further declines in readership for them, frustrating..PlsemailVersion: 11.8.4

I like itI'm a 77 year old lifetime newspaper reader and have online subscriptions to the Washington Post (print as well as online versions) and NY Times as well as the WSJ. I download all 3 every day and wander through them getting the flavor of the coverage and the opinions. I would prefer to be able to download the print version of the WSJ so I could see the placement of articles the way I can with the WP but the WSJ app comes reasonably close. The strength of the WSJ app is the ease of scrolling through to find and read articles in each of the various sections. When all articles are simply shown in long scrolling lines placed willy-nilly on the screen, it is harder to sort out the "news" from the "opinions." It's hard enough to read news articles filled with speculative words like "could" or "might" mixed in with what actually happened. The WSJ is making an admirable effort to keep its news coverage balanced and factual and its opinion section fair. I appreciate that in today's hyper-polarized media environment. BUT, the tech end is quirky. I don't like having an article disappear in the middle of my reading it. I don't like the fact that I then have to start over with the app to get back to where I was. SURELY YOU CAN FIX THAT!.Nana32512Version: 12.2.5

Shifting out of neutral...While still providing the most comprehensive view of finance, business, and markets, the Journal is ever so subtlety shifting away from (what I believed to be) the only truly unbiased American news outlet remaining. Since the leadership change, the liberal bias so pervasive across mainstream media has begun to seep into our beloved Journal. With the exception of the editorial pieces, which are of course meant to be biased, the absence of coverage around China’s culpability for Coronavirus, the incredibly limited coverage of the sexual assault allegations against Joe Biden (as compared to the extensive coverage of the Kavanaugh allegations), and the absence of coverage of the politicization of the re-opening of the American economy leaves one to inevitable conclude that our culture’s pervasive anti-conservative bias has at last come for the last bastion of independent thought in American media. A truly free society must have a media that presents the facts as they are, provides both sides of an argument, and (outside of an opinion piece) allows the reader to draw their own conclusions. I hope the Journal can help lead the way back to that place..Jints52Version: 12.6.2

Ok app, (mostly) good / balanced reportingThe app itself is ok and would probably be considered good for your average person. I have access to the Bloomberg Professional app for work though, so I don't use the WSJ app as I otherwise might as it can't really compete (it also costs a lot, lot less). My one (I feel fairly major) complaint about the app would be in regards to its search function. There is no method available to sort search results (such as time ordered or relevance), resulting in searches where it takes me a while to find an article published that same day if I do not make my search more specific. This would've been acceptable five years ago, but this feature is commonplace in a lot of news apps nowadays. I do appreciate the WSJ's efforts to remain balanced, though they do sometimes get a little off balance in terms of some of the op-ed's they publish from contributors and even with articles by some of their journalists who steer things too far right/left (those people are still entitled to their opinions, but they seem out of place in a paper from a news outlet trying to maintain balance in the world of today). And even then, I still appreciate the vast majority of what they publish, even if we don't always agree.._Vices_Version: 12.5.2

WSJ is the best!News broadcasting much less the media at large has become a soap opera with writers and TV “newscasters” vying for rating rather than providing an honest narrative. A free and honest press is a necessary component to the viability of our freedom. My wife watches the soaps each week day. I am in and out of the TV room ....it may be a week or two interval before my soap opera exposure occurs....the plots are twisted, crazy but predictably illogical storylines . I really have no purpose for them but my wife feeds her were addiction to the writers’ and characters’ absurdities. She knows the storylines are pure fantasy but has come to know the various characters. Why do I say this? If the truth is told, Americans turn on daily the cable and network news as well as the printed news of many of major cities newspaper to the same silliness and political absurdities. Thank the Lord for reasonable journalism in the Wall Street Journal. Keep doing your thing...if you do, I will stay onboard...truth fuels trust, the absolutely necessary ingredient for a free and honest government. It’s about checks and balances: government and the private sector..BurhamDocVersion: 12.1.1

Still sets the barIn terms of research and depth of reporting, the WSJ still ranks as a standard-bearer of journalistic excellence. It is often only in these pages that I can find an explanation or the background that supports the headline items that are given lip service in most other venues. I would rate this news service the full 5 stars except for the fact that there is a discernible, subjective bias that has increasingly crept into the nature of the writing beyond the editorial pages, often evident just in the selection of stories that are chosen for inclusion. I recognize the WSJ has always been a conservative bastion of capitalism (as have I), but I still expect a high quality journalistic institution to insist on impeccable standards of objectivity in its reporting. We have enough polarizing reporting in all other media outlets - I implore the editors of the WSJ to avoid all temptations to use their reporting for purposes of persuasion outside the editorial pages. Events in this world are fascinating and complex enough to stand on their own without any opinion creeping into the writing. Thank you for a high quality news service..!23$5Rt45Version: 13.15.0

Decent coverage, particularly of business, but app is not as good as Apple News or NYTimes.Generally the WSJ articles are pretty good (and have improved over the years, especially online), but the app is a bit clunky compared to say Apple News+ or the New York Times app. But basically one usually reads the news not so that things can be fancy, but for the content. Apple News+ includes some WSJ articles, but basically the majority (and practically all the in-depth articles) are behind the paywall and the WSJ app. The coverage on business is pretty good, a lot more in depth explanations, writes are very good. The political coverage is OK, kind of right of center, although the opinion page stuff is pretty bad, the Murdochs are a little heavy handed there, that has gotten worse over the years. The cultural and general news coverage has gotten considerably better, at times rivaling the NYTimes, but the Times is still more in depth in this area. The WSJ app reads more like a traditional newspaper, you have to kind of page through it, hyper-linking is not great, more a throwback kind of approach, for better or worse..Pwjone1Version: 13.2.0

Can’t forward articlesMy husband and I are life long subscribers and over the past few years, the WSJ is sadly going to the wayside for me. I live in NYC and used to receive the daily print version of both the NYTimes and WSJ. Inevitably, almost every time it rained, the NYT would be delivered in plastic bag and I’d wind up with a soaked Journal. I put up with it for some time registering numerous complaints and then just dropped it. I am now online for both publications and others BUT the WSJ has fallen behind in my reading. There are many wonderful and insight articles that I’d like to send to me kids, colleagues, friends BUT the receiver has to be a subscriber and it’s very frustrating. I think The Washington Post got it right that you can view so many before subscribing which I eventually did. It’s a complete miss that someone thinks that the WSJ would lose out on subscriber revenues from allowing forwarding - probably quite the opposite as more readers may become interested. I still read the WSJ but only occasionally and certainly not on a daily basis like I did starting in my 20s..Trinity schoolVersion: 11.9

Pros and consBeen a reader for over half a century. Find it a good source for generally unbiased news. Lately they’ve established a really good and meaningful investigative news operation that’s exposed some really substantive issues. On the downside, if you read the Current issue of the digital version, read with caution. In the What’s News section, it’s not really all “news.” They regularly slip in about 5 or 6 editorial and op-ed pieces, without clearly labeling them as such. I find that not only disingenuous but borderline dishonest. If you’ve read as long as I have, you can spot the ringers. Clearly, those signed by the Editorial Board, those with a by-line of a known member of that Board (if you can spot them), then, those with the author’s CV rather than a web address, first person and shorter pieces. If you’re like me, I prefer to skip the editorials entirely. But you have to read to the end, or at least glance at the end, to figure this out. And they’re plunked right in the middle of the issue, under the caption “What’s News.” C’mon WSJ. You can be better than that! Where’s your editorial integrity?.Joe@aolVersion: 12.32.0

Great app and very informativeLove WSJ and their informative articles. Much of what I read is used in decision making for stocks and my overall view of the economy. I still think that aside from the opinion section, WSJ is generally non biased when it comes to information. My only regret is that I don’t think WSJ checks on their membership much. I honestly think that some subscribers are bots who are only there to inflame readers and inject their own disgusting brand of politics. I don’t care much for politics and try to some our both parties from issues, but it seems that there are some members who consistently comment on every article no matter when it was posted which leads me to believe they are bots if that is even possible. I really wish that off someone from WSJ is reading this, you really need to check that. I subscribed because I am a young college student trying to understand the world as best I could and believed that I would find like minded people as subscribers as well. But the case is that this, most times, is no better than Facebook’s comment section..Mreyna310Version: 11.7

Let the reader decideIn an age where newsrooms have been hijacked by activists and ideologues, The Wall Street Journal stands as one of the last bastions of journalistic integrity - a refuge where readers can weigh the facts and decide for themselves. Over the past two years, the number of publications I relied upon for news has quickly diminished. This summer, I allowed my subscription to The Economist to lapse. I had been an avid reader for thirty years and decided to cancel after reviewing back issues and comparing them to recent stories. The time and effort writers of that bygone age invested in each article was readily apparent back then. Such effort is clearly lacking today. The Economist is the latest in a series of journals that have abandoned integrity for political expediency. Intellectual laziness has crept into the news rooms. I hope the Wall Street Journal is able to fend off this crippling journalistic disease for a few more years, but it is doubtful. American Universities are churning out intellectually stunted ideologues and mature sober reporters are just not sensational enough for the masses..KiddkilleenVersion: 12.7.5

Good, Not PerfectI like the WSJ because it does the absolutely best job of reporting ALL news in an unbiased way. I can turn to the business section with a feeling of confidence that what I am reading is factual; I feel the same way about world and US news. I like reading it on my iPad because I can read as much or as little as I want at my own time AND I do not have to deal with disposing of the paper product. I enjoy the opinion page because it acts as a balance to the totally progressive liberal views expressed in virtually all other media. This is why I gave it five stars because these are the things that are important to me. What I do not like is the clear slant toward the very rich in the "fluff" pages. I understand that this is because the advertisers are interested in selling their products and it is the very rich who buy them. However would it be too much to ask that you include some content that those who take home less than $150,000 a year would actually like to hear about!.BethKenStIVersion: 12.7.1

It‘s a nuisance when turning pages from right to left because of the ads.I am a long term subscriber to the Wall Street Journal and must report that I am very satisfied with this newspaper as it accurately records all facts and does an excellent job in fair, balanced and objective reporting. It is really the only newspaper that I truly appreciate and respect and read daily. Its journalists are very well versed in what they objectively report and reading them always gives a good perspective on what is going on in the world. It also has not only great financial and business coverage but also does an excellent job on the arts, literature, real estate, traveling and sports. Congratulations, keep it up. You are unique. All of the above I maintain. However the handling of the pages in the App has now become tedious and problematic. I turn the pages from right go left and now, many times an add pops out, from the left margin, for Northern Trust Bank which is a nuisance to get rid of. It is bothersome and that is why I took one star off..Alberto from CubaVersion: 12.5.3

Love the breaking news alerts!I never allow alerts from my apps, but this one I did and it has been perfect. A breaking news banner pops up and then I can decide if I want to click on it to read the rest of the article. If I’m in the middle of something, I can go back later and see the alerts I missed in notifications. Being able to customize what alerts I see and how often they will come is great as well. I’ve noticed on my watch I can read the headlines only, but they are color coded- red & blue. I haven’t figured out yet if that is to say what list they are from, or if they are showing what party is making those claims. One way or the other- I LOVE-finally having a way to stay up to date with National and some international news without having to listen to the continuous droning 24 hour news on TV and trying to pick out what is actually new. Now if the WSJ would just cover my local news life would be perfect. I’m not happy with any of the local news apps, but that only shows how good the WSJ is in comparison..JazzyJane123Version: 12.7.0

Peggy NoonanI once enjoyed reading her opinion piece each week. I felt it contained observations on society and politics that were not based on her political view, but clarifying her thoughts on what average Americans were feeling and thinking about current events. Many days I said out loud that she really understood what I and many others were feeling in our hearts about the future of our country. I felt she was shaking her head in amazement or disgust or just smiling at the same moment that I was doing the same. We were in the same place at the same time. Then something changed. Was it the Trump rise in our country or was she just aligned with the elites I wonder? I no longer look forward to her articles and think she is less relevant to what I view the WSJ is trying to provide to its readers. Her articles now seem to be a political piece that is out of touch. I can get this type of journalism at a number of outlets like CNN or HuffPost. My faith in your paper is reduced whenever I read her smug hit jobs on Trump or actual improvements in our country..MickeyvoickyVersion: 11.1

Good but you can improveThe Magazine is pretentious As is the mansions section. Who cares about the houses of multmulti millionaires Make these optional add-ones and save subscribers money. And in the clothing articles try to remember you have plenty of subscribers who are not millionaire kooks. We live and dress decently and even elegantly on middle class incomes . Try looking at our choices once in a while. In fact this goes for all but the news. Inspiration is fine but the Hermès crowd (and I wear those scarves) is limited. It does not include most of your readers. The rest of us don’t mind the Big Money crowd but we have other priorities and do not plan to join them in the Hamptons. Your art and literature choices are however superb. Keep up the good work there. But remember it is for the political and economic news that we subscribe. The wsj is the only major paper that is not run by a bunch of political shills for the Democratic Party. Cease to observe your standards and you will decline into the bracket of the New York Times and the Washington Post..ZeniaRamanoVersion: 12.2.4

The beacon for capitalism, sometimes!While we all expect the WSJ to be a free market advocate, and a flag waving supporter of this great experiment in democracy. Some on the board are reluctant to shout it from the rooftops. Some on the board are resistant to border protection, limiting immigration and defending America from unfair trade practices. A lot of space is required to refute them on those positions. Now we must say the Journal is one of the only media outlets that has anything good to say about our country. Mr. Riley and Ms. Kim Strassel are the exceptions. Ms. Strassel’s coverage of the Trump derangement syndrome has been worthy of many awards. She is an outstanding journalist seeking truth in the chaos of modern media spin. Mr Riley can always be counted on to write and project thoughtful pieces consistent with the facts and true to the the spirit of our founders. While many expect him to write on racial themes, because he espouses conservative ideas coming from a Blackman, I find his writing colorblind very reminiscent of Thomas Sowell one of the greatest intellects of our time. Mr. Riley’s opinion on all the matters he chooses to write about are excellent. True to the facts and directly clearly delineated..FCR#1Version: 12.2.0

For the most part reliable newsI rely on the WSJ for a good overview of major financial and economic and political news. The digital format is fantastic to read over in either a very systematic way targeted just the topics you are interested in after and skim of the front page, or in random way as you would flipping pages of the print addition and pausing when something catching your eye to delve into further. All with the benefit of no newsprint bleed onto your shirt cuffs and wasted paper left over. Useful hyperlinked cross-referenced information is simply not feasible in the print version. The main weakness of the WSJ is it is often late covering with much substance or frequency the magnitude of developing financial, economic, or specific industry trends, especially emerging industries or sub sectors of existing industries. If a trend is discussed in WSJ, it has been on most experts in the fields involved radar for many months at a minimum. Compared to 30 years ago, or even 15, the WSJ is significantly better at investigative breaking news stories..D4bobVersion: 13.0.0

Great resource for real, unbiased news.I have dropped the local paper, and I’ve stopped watching Fox And CNN on any routine basis. The Journal continues to provide real, in-depth reporting that provides a factual analysis while containing editorial opinion to the editorial page. I started following Peggy Noonan, among others from the Journal’s editorial page because of the rational arguments that they make that are based in fact, not conjecture or projection of their views upon those they profile. I especially appreciated Ms. Noonan’s article that described the lack of an entitlement mentality of students studying at Tennessee Technological University. Her contrast of their desire to learn how to do/make things better, versus the desire of students at several Ivy League colleges to learn how to use connections with other students, highlights the origin of our political leanings and self-interests. The gift my father gave me of a Wall Street Journal subscription in college has turned me into a loyal subscriber of this fourth estate publication for the past 25 years..Grateful EngineerVersion: 12.5.1

The World’s Best News on a Mediocre PlatformFor my money, the Wall Street Journal is the best general newspaper available and, on its own, it is worthy of five stars. The mobile app on which I read it is unworthy of the content it supports. Navigation is clumsy and, inexplicably, it is sometimes so sensitive to the touch that reading or navigating becomes nearly impossible. Not enough effort has been made to permit online subscribers to use the content as a reader of the paper would. Recipes are a great example, although only one of many. I want a hard copy of the recipe to make notes on and refer to as I cook. Sometimes I can print one, but as often the instructions won’t print, the ingredients are missing from the copy, or nothing at all can be printed. I’m guessing this flows from WSJ’s maniacal obsession with blocking the sharing of content with non-subscribers. I understand the general problem, but online users (likely the only subscribers who will be around in a few years) deserve to get the same utility for their substantial subscription fee as those who still trudge to the end of the driveway everyday..El peon'Version: 12.7.0

“Enhancements” degrading performance of the app1. In recent months, the app has a tendency to freeze or hang. The full page advertisements in particular require a determined effort to turn the page. Very irritating. 2. I used to be able to download an issue and then read it when I was off-line for example traveling. Now I get a blank screen after downloading that tells me I’m not connected to the Internet and the content is no longer available. I have discovered a workaround which is to download the issue, turn off my Wi-Fi, and not turn on the Wi-Fi again until after I have read the newspaper. It’s a ridiculous workaround and the problem didn’t used to exist. 3. Thank you for listening. Remember, it’s the meat and potatoes that are needed with this app, not the bells and whistle‘s. If it doesn’t work smoothly and easily, then I find myself going back to the website and reading the content on the web because it’s so much superior than the app. Not a good result..PMM alsoVersion: 12.1.1

World’s Best JournalismSomewhere in the world there may be a newspaper which is as good for its country as the WSJ is for ours. On a national level, it is the only source of actual journalism-well written truthful independent coverage of events. The rest of the media acts as if they are just an arm of the Democratic Party, all the way down to having the same daily talking points. Following the money leads to the fact most are owned by companies trying to kiss up to China because it is such a large market for their other products. Due to the exceptional success of the WSJ and Fox News, small cracks are starting to appear in the Democrat/Media/Elites wall. Will all of CBS, ABC, NBC, MSNBC, CNN, WAPO, Newsweek, Time, NYT, and LA Barf Times continue to follow a bad business model? Our country still has capitalism and cream will rise to the top. WSJ, you may actually have some competition soon. Instead of training staff on “equity”, media HR departments will be training on how to successfully fire Wokies..ZenofzinVersion: 13.26.0

Sad to see WSJ slipping into the MSM PC herdI’ll be interested to read the story someday about what happened to the Journal’s news editorial function. The evidence accumulates about the difficulty of finding young journalist who have survived our ideologically fixated colleges with critical analytical skills intact. There must be some though, and one always expected that WSJ, if anyone, would find and groom them to write with wit, energy and curiosity about what really happened “out there”. Yet the news writing gets more shallow each year, more narcissistic and ideological, narrower and more disrespectful of readers who, the writers seem to neither know nor care, have come to hear the evidence so that we may form our own opinions. Each year preachier, each year more simplistic and, yes, so obviously biased. The editorial pages still crackle, thank goodness, and occasionally even expose more than one side of complex issues. It’s less likely with each passing year, though, that the arguments and opinions of your best editorial writers could find support for their views in factual expositions of the news section..VwadeerVersion: 12.4.1

IMPROVEMENTI would like to see the WSJ SURVIVE. I suggest monetizing your advertising to your advantage. Why not utilize EVERY article as a potential for advertising revenue? Hypertext an avenue for the reader to connect with a potential advertiser ie sports a teams name hypertext which when clicked on leads to sites to buy tickets, merchandise, contact w player s sites etc. recipes connect w grocery sites to order and have food ready for delivery pick up or similar. Financial interviews connect w financial advisers, blogs, firms etc. Car reviews connect w an car agency. Even obituaries ..clicks connect w funeral homes, cremation coffins etc. You have the technologies available. Why are u not using it? Charge the excipients of each click a minimal charge or a flat monthly charge. At the current time u have captive audiences w internet connections why are you not utilizing a disruptive technology..if u do not other newspapers will jump on the disruption technology wagon.? CHANGE IN THE WIND.Change in the windVersion: 12.6.2

Upped to 5 stars!The WSJ remains the first Website I check (twice daily). I rank the WSJ ahead of the NYT because of superior editorial (far more objective), better video, and the focus on the market. Not to mention the links to it's sister partners like Barron's. And thanks for adding the magazine, which used to be the only feature that the NYT could claim as superior. Ps, I have no problems with latest update. Ok, I will update my comments to reflect my feelings about the ever more time consuming streaming ads prior to the videos. I still respect the WSJ by limiting both the # and length of the annoying advertisements. CNBC is definitely the worst of the bunch, where you can expect the advertising to equal 30-40% of the content you are interested in. The New York Times is not far from CNBC when it comes to force feeding streaming ads before you get to see what you hope to see on the spot. Bottom line, WSJ is solid #1 for all around quality and reading experience..Love2DanceNCVersion: 12.5.1

Great and getting better with timeI was an early user of the WSJ for the iPad and had a print subscription (very expensive for a retired person). After a the print subscription was about to run out, I call WSJ to discuss digital only subscription and I am very satisfied with this. The app has had a few problems which I reported to the WSJ. They always thanked me for the contact and either indicated that the problem would be fixed or a work-around. The app is always being improved and is always better then reading the print edition which always left my hands black with printers ink. I also like the update capability since the news is the flow of history in the making. So keep up the good work! I use the WSJ for one of my primary sources of news. I refer my family to many article of interest. I am pleased with the content and function of the app. Thank you! You made to FIVE STARS! Great work!.PhilsgtVersion: 12.6.3

App works fine, but no breaking news detailed updatesI am a long time user of this app. Pros: content the same as the paper version, recent back-issues easily accessed, slide and glide thru articles, stable performance (had some bug issues in earlier releases, but seems fine now), and table of contents/sections works fine. Cons: biggest shortcoming is that while WSJ does give you a breaking news notification (I use an iPad-mini), if you click the notification it merely opens the app, but no further details are provided regarding that breaking news item. Some other news apps, for example the BBC's app and CNBC's app, is constantly updated with breaking news details. This app is just a snapshot of the print version. Update....lately, everytime I launch the app, the WSJ white startup page just sits there, I have to close it and reopen for access to editions, sections menu. Needs fixed, but otherwise great (normally) editorial content, journalism and app..HavyhavyVersion: 11.6

Much improved!This is an update to my previous rating. The previous version performed very well on my iPhone. This version, however, has a bug that prevents access to seemingly random articles. At first, I thought the bug was limited to the Life & Arts section, but that no longer appears to be true, as various opinion and news pieces are now out of my reach. The error appears as, “Unknown error. If you continue to receive this error, contact customer service in the Profile section of the app”. This would be comforting, if only I could find the profile section within which to contact customer service. TERRIBLE quality control. PLEASE fix this! My previous rating was 2 stars. Based on several months’ use of the updated version, I’m MUCH happier. The errors I was experiencing have disappeared across all the platforms I use (OS X, Win 10, iOS). The app also seems to respond more quickly, and with better accuracy, when updating to the current issue. Thx for restoring my faith in your app..SadaunheVersion: 11.7

IPad interface lackingIssues I have are with the app and not the WSJ content itself. The readability in the article view on iPad is poor due to the text being broken into three columns in a clunky way, with wide margins between them. I assume this is attempting to recreate the physical newspaper feel for old-timers, but it requires far too much line scrolling with a mere four words per row. Developers should take a readability hint from Apple News, or follow the Kindle app model and allow for user customization of words per line in the text menu. The "What's News" content laid out in a roughly chronological stream is a good modernization until you scroll beyond the first page and encounter more three-column, wide-margin clunkiness. Why abruptly stop the appealing graphical interface? Why does content stop on page three rather than allowing you to continue scrolling further back in time? The article view on the iPhone is actually much better with continuous scrolling and plenty of images. Why not take advantage of screen real estate on iPad and replicate this with TWO columns?.LtmandelVersion: 11.0.1

Love Kim StrasselI like the paper but it was too much. I like sitting up in bed, am and pm with my iPad I love the way you think. Love the Journal on tv on Sunday. Please look at JACHO target in around 2005. They said nurses had to treat patients by the numeric indicator, pain level 10 is unbearable and one is a smiley face. Nurses had to treat their pain till the level was a tolerable 2 or 3. We were not to judge them by their appearance or affect. “Some people are more stoic then others”. I would treat teenagers (no doubt the ones addicted now) with morphine, norco 10 or 20mg, one young girl only responded to fentanyl. I had the added bonus of treating pregnant mothers as I was a obstetrics RN. We would pour these patients into the car and they would be back after they ran out of provided drugs. We hated it but would be severely fined if we didn’t give them meds till their pain was level 2. We are not surprised by this horrible addiction..GrannyBankaVersion: 12.5.5

To the point, every important point.Hard news without a bias, cutting no slack to anyone. Editorials thorough and substantiated, written in excellent English. Besides providing information it is a very good tool to improve one's vocabulary. Rich in the use of the English language not just describes facts but enhances the reading experience. Writers knowledgeable of world history are able to provide an historical dimension to news analysis, relating the consequences of similar events elsewhere globally. WSJ provides perspective not easily found in other media. I often read articles by the Editorial Board and some contributors twice: once for the analysis value and a second time to enjoy (and attempt to learn) the beauty of their vocabulary and grammar. The penmanship of some of their writers often convey complex reporting into short, self-evident text by mastering the language in a thorough understanding of history, psychology and sociology: human nature with a historical, cultural and geographical context..PashenkaMiamiVersion: 11.7.1

I Am Not An American But When I want a Balanced Approach and Interesting Perspectives I goTo The WSJThis is one of the best newspapers around. I goes into depth, provides reporting and opinions in a clear manner, is a great read and overall a well balanced approach to what is going on in the news. I particularly like the in depth articles..Cannot stand thisVersion: 12.0

Restoring PurchasesHaving a very hard time restoring my purchases even though I am a subscriber in the App Store. I cannot read the articles..ArcadioIvanVersion: 10.0.1

Bigger font please!Pretty good app, but I would like the option of having bigger sized letters..MandevilleanVersion: 10.0.1

Impressed With The Caliber of ReportingSo many other news sources insert their opinions prominently into their stories, making the reader feel lead rather than informed. The Journal has always done a great job maintaining a professional tone. The app is excellent as well, with a clean and simple interface..Brendan SchachtVersion: 11.1

A rare unbiased news sourceOne of the best and one of the only truly unbiased news source there is. tells news as it is, no hidden agendas, just facts. have been impressed with a lot of writers at WSJ..SorajimaVersion: 11.4

Simply the best newspaper aroundI look forward to reading my WSJ every day. Articles are professionally written and thought provoking, and the Opinion pieces are always spot on. Thank you for maintaining integrity in journalism..Pila101Version: 13.30.0

Cleaner app, but still can't properly select textWant to look up a person or thing while reading an article? Nope. The app department at WSJ has decided to only let you highlight one word, or the whole paragraph. And then have disabled the context menu option to share with another app... The website is still better..MostlydevVersion: 11.0.1

Great paper, app update might be offExcellent newspaper. Highly recommend it. The app, however, now causes iPhone 14 Pro to heat up dramatically since the latest app and iOS update. (iOS 17) Phone becomes uncomfortably hot after two or so articles. Cools off quickly after quitting the WSJ app. (The news is not that hot!).Florida PleaseVersion: 14.2.0

Good content!Excellent articles..ABananaVersion: 13.30.0

Critical for Market LeadersThere is no other publication in the world that provides this kind of insight..Remember the JediVersion: 13.30.0

Great NewspaperWSJ is an excellent newspaper. It has complete details of all sorts of information. Specially financial news. Thanks Abdillahi Warsame.Abdi_QVersion: 13.30.0

Business & EconomyGreat features:) Fantastic insights:).Indra ChaudhuryVersion: 13.30.0

Excellent app.Very user friendly. WSJ is the pinnacle of business journalism but it also excels at covering many other beats. A must read news source..TFS01Version: 13.29.0

WSJLost in the media desert for decades, the WSJ is an oasis.Hudsonbay25Version: 13.29.0

Best Paper in the WorldWhat I like about the WSJ is that it tells me the facts, not what to think..JimmyzeefromcanadaVersion: 13.29.0

The most reliable media by farBased on the correct prediction WSJ gave on many issues with Chinese government, I now only subscribed this newspaper and gave up NY times. Plus the APP is really easy to use..NC cristinaVersion: 13.26.0

Why this “progressive” reads the WSJ digital edition constantlyFirst class journalism, frequently covering different stories, often with an emphasis and perspective that serves as a refreshing counterweight to the NYT and WaPo..TullywinneyVersion: 13.23.0

CustomerExcellent, efficient, timely. thank you!.Do it well!!!Version: 13.22.0

Far awayLiving in a remove area where mail usually takes a couple days I must say getting a same day on line version is huge. I appreciate not having paper waste as our land fill is reaching end of it’s usability..Hopeful45Version: 13.21.0

Mr. ZhangI like the reports on China..Freedom1989-2021Version: 13.21.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 14.15.0

The Wall Street Journal. Negative Reviews

Version 14.0: A Step BackwardsThe most recent update, v. 14, removed the convenience of being able to simply swipe to the next article. Now after reading an article you have to go back to the contents page and figure out where you left off. May sound like a petty complaint but it adds an inconvenient extra step compared to the prior version. I wish there was a way to revert to the old version of this app. UPDATE: I have woken up every morning and frantically, with fingers crossed, check for an update for this buggy, crappy app. Nothing. The app is still terrible, terrible, terrible. Another app update, still a failure. The app is buggy, slow and cumbersome to navigate. And I even have to laugh at this: the most recent update says it makes the print edition available for offline viewing. WRONG! Still no offline viewing. Terrible! UPDATE NOVEMBER 16, 2023 Getting better, but still 1 star. When you open the app and go to Print Edition, you see…. yesterday’s paper! You have to exit the app, wait a bit, and restart. Also, articles are inconsistently formatted. Some you can change text size, some you can’t. And when you change text size on one article, your preference doesn’t stick with other articles like the prior app version. Oh, and when you watch a video and swipe to the next article, the video, including ads, keep playing! You have to exit the app restart to make the video stop..J A BVersion: 14.7.0

ZERO STARS Worst user unfriendly app ever.UPDATE: Even though I’m a paid subscriber, I can’t read stories on the app, as it doesn’t know I’m a paid subscriber. I am directed to purchase a subscription if I want to read a story, but I’m already a subscriber. I had to cancel my subscription, always being forced to sign in … not just once for the daily paper, but sign in article by article. I called it quits. I called. The problem was never resolved. I cancelled. I love reading the WSJ & regard it as the finest paper in the USA. If it weren’t for that, I would ditch the app in 2 seconds flat. Even when you’re a paid registered user, the app blocks you from reading articles and you receive a pop up to log in or subscribe. - But you’re already subscribed. AND you’ve already selected “Remember Me”. The app never remembers you. It forces you to go through the process of logging in, then makes you select, “Restore Purchase”, then wait for the confirmation “Purchase Restored”, then it takes you to another page and not the one you started to read. The page you were on is gone. You have to search for it. Even when selecting “Remember Me”, you are forced to lose your page, and go through the tedious, cumbersome log in or register page EVERY SINGLE DAY !!!!!!! I’m very close to cancelling everything & just pick up a copy at the newsstand when I feel like reading it. The app is extremely user unfriendly. The worst ever..Paul, CTAVersion: 13.9.0

Don’t Leave Home Without the WSJI regard the Wall StreetJournal as my favorite source of financial information as well as my favorite university of news, history, and insight into what makes our global economy work. I also like the balanced opinion section. In this day and age leading democrats ask, “What’s wrong with socialism?” as though it’s a rhetorical question. It is necessary and wonderful to see editorials that reflect a realistic historical perspective on this question together with a deep insights into current economics. How did people live without the wsj app in the old days? Keep up the great work. That was then. This is now. With few exceptions WSJ has gone to the dark side. Full throated endorsement of the dishonest Trump movement with a side of entitlement slashing. Two good reasons for readers to rebel and swing blue in 2024. The Republicans have few qualities that would attract a decent human being, and pandering to the extreme trumpians and McCarthyites is not going to help. Shape up you guys! Tell the truth. Gerard Baker’s wimpy article warning about the “consequences” of standing for Ukrainian freedom is just one example of how formerly great journalists are tying themselves into pretzels to say what the Trump base wants to read. I am no longer a Republican. I am non partisan. I read the Washington Post now much more than WSJ. Please, for democracy, for freedom, for truth, and for survival: Get back to decent honest journalism..Mighty BrucesterVersion: 13.27.0

Change in iPad app is awfulPlease, please bring back the old app, or at least give us the option to use it. The old iPad app tracked the print version in an easy-to-use, reader-friendly format. One could go from article to article in a linear fashion, did not have to go back to the main page each time. The day’s edition could be downloaded, so one could read it when offline, which was especially important for those of us who travel on planes frequently for business. The previous day’s edition was always available, so one could go back and catch up with all of the useful content from the previous day if you didn’t read the entire issue on the day of delivery. The new app is terrible, as bad or worse than the New York Times’ very bad app. You can only read the new app when online — no one seemed to consider the many situations when a reader might be offline. Once a new day starts, the old day’s issue just disappears. Reading article after article is cumbersome — you can’t simply go from one to the other. WSJ, you had the best app out there, especially well-optimized for the iPad. Please bring it back. It would make such a difference to so many of us. I pay a large premium today for WSJ content but I’d pay still more to get this content back in the form in which I was getting it until a couple of weeks ago..Phil S 1Version: 14.0.2

Useless updated for version 14.2I just updated to v14.2. There are no apparent changes. It is still a hot mess. I really do hope they ate trying to improve the product. The new update absolutely destroys the app. I used to be able to select the issue I wanted to look at. I can no longer do that. I used to be able to click on an article and easily read it, swiping left or right to get to the next page. I can no longer do that. Now the articles are in one long vertically scrolled page that takes forever to scroll through. I used to be able to cluck on the next article or previous article at the bottom of the article to go through the newspaper. I can no longer do that. Plus, the articles are now filled with adds. Not like before. The WSJ used to be a sleek, well-designed, easy-to-navigate and read app. It has now been redesigned to look like a high school class project to develop a news aggregator. I might as well be getting my news from google news. First, the morning paper started coming in the mail in the afternoon, now you took away my opportunity to read it in the morning when it had relevance. Didn’t anyone who actually uses the app test this before you guys rolled this one out? Please, bring back the old version..Spanish SIU-C 76Version: 14.2.0

Disastrous updateI will try and make this brief since I see everyone already agrees with me but I have been reading your paper for over 40 years and it pains me to see what you have done to it. 1. How about a heads up before you make a major change like this? Or even an explanation as to what you have done and why you have done it. Maybe try and tell us why this is better than the old version. 2. You must live and work in an ivory tower with perfect Wi-Fi, and not read the paper when you are traveling, because the app has become more and more dependent on a strong signal. I can’t tell you how many times I have downloaded the paper before leaving home, only to find myself on a plane or in a tunnel, or in some place with a poor connection, and unable to load an article. I understand the videos take a lot of bandwidth, and that’s fine, but please don’t make so many articles dependent on a strong signal to read. 3. If I can’t finish the paper in one day how can I go back and read an article or section I missed? 4. Please kill those annoying ads with graphics that move. It's incredibly distracting when you are trying to read an article, and I for one will automatically not buy any product that is advertised in a way to annoy me..JC35yearreaderVersion: 14.0.2

App experienceI won’t comment on the journalism, because this is a review of the app itself. First thing to note is that it is clunky. This is worsened by the scrolling experiences which purposely slows the screen scrolling when you encounter an advertisement so you have to view the ad instead of just scrolling past. Additionally you cannot easily select text. I like to select the text and press “Look Up” to learn more about a certain word or phrase. The most you can do is long press a single word and it will give you the option to define that one word, or you can select the entire paragraph, no in between. At first it might seem like glitches, but as an app developer myself, I know that you have to purposefully choose to implement these properties into your app. Lastly, the UI and search are difficult to navigate. If you are looking at economy news it gives you the ability to tap on a ticker symbol to view more info, but it frequently fails to even incorporate that feature into most ticker symbols rendering it effectively useless. Best I can say is that this app is basically a reference for articles that you saw in the paper, but it doesn’t suit well as your everyday news experience..Brandyn GVersion: 12.9.0

New UI is terribleI sometimes gripe about experience changes, but this is a whole new level of AWFUL. I don’t think I could hate this change any more. It looks nothing like a newspaper, nav is terrible, wasted white space everywhere, can’t find anything and not really interested in learning how. Seriously terrible change. Just disgusted. You need to roll this disaster back, because you have ruined this app for me and I may as well just cancel. UPDATE: Just cancelled all subs. I don’t have words for how angry and disrespected I feel. You took something I thoroughly enjoyed as an important part of daily life and replaced with an insulting piece of garbage. Well you can just do that without my money. UPDATE Jan ‘24: The level of arrogance shown by the developer and WSJ’s complete lack of concern with the extreme level of dissatisfaction after all these months is just insane. Canned responses about how a different experience that literally NOBODY likes or wanted just “takes time to get used to” are just insulting. You know what? WSJ can just go out of business for all I care. I will NEVER be your customer again after this debacle. So don’t fix this trash, because it just doesn’t matter now. I hope you’re all proud of yourselves..XBD7Version: 14.11.0

V14 slow, overloaded with ads, and difficult to navigateV14 is slow and overloaded with ads. It is an insult to all subscribers - you already pay a premium subscription, so why should you see all the ads (garbage), tolerate an unfriendly user interface, and be unable to see and read articles you want? Specifically, the Print edition section now doesn’t allow you to choose the edition day. So if you missed a day or two, good luck finding the articles you missed. The “real-time” newsfeed sections show articles in random order, not in the chronological order they were published. For example, for a week I had the same article on the top of the Business section and the rest were not in chronological order. Articles are not mutually exclusive and collectively exhaustive as you can see the same article in several sections. I guess this is to create an impression of more content available and show more ads. There are significantly more ads in the app, clogging the screen and making reading difficult. Soon, we will be paying to read ads only. Finally, the new daily edition was available after 10 pm PT so it was possible to read “tomorrow’s” news in the evening. Not anymore..T9ux5n1bVersion: 14.4.0

WSJ won’t listen to their subscribers and fix this appI deleted this app 3-4 weeks ago after WSJ changed it for the worse. I figured I would try it again. It is STILL lousy. The previous app allowed me to download the entire day's paper. VERY handy when you don't have an internet connection. It even let me download the editions from previous days. For example, my paper is not regularly delivered, so I may download last Saturday's paper and read through it during the week. After reading the 1 star reviews from the past several weeks I am stunned that this company obviously doesn't listen to their paying customers (subscribers). It is absolutely appalling! All I see is the same canned response over and over again. The previous app was how I mostly read the WSJ. Now I am left without a good way to read the paper, other than the physical paper, which isn't ideal for me. So here I am paying for a product that I cannot use because the WSJ eliminated functionality and the WSJ won't listen to their customers to bring back their product's functionality. I guess that leaves me with only one choice. It is time to cancel my subscription that I have had for years..BigGoalsVersion: 14.6.0

Version 14.5 still terribleThe recent “improvements” have done nothing to return the iPad app to its original high quality. The print edition remains very difficult to effectively read and these newer features are just bolt ons that make it look sloppy (like adding the section title and date at the top). It makes no sense why it’s taking this company so long to fix these issues when they clearly had the capability before for simple things like left and right scrolling through sections, and actually having it fit the entire screen. Lots of empty white space around the perimeter of the sections. The articles themselves are terrible too. Narrow multiple columns per page is much easier to quickly read. I have a small window in the morning to absorb as much news as possible, so this app now limits my ability to take in as much news as I can. This feels like it was a way to improve internal operational efficiency (and probably cost savings) to have a single cross platform interface and design but it is not fit for the iPad. If WSJ wants to keep customers willing to pay $600+ a year for news (which is unheard of these days) they better get their act together..RobCinFLVersion: 14.5.1

Bring back the last versionUpdated November 5: Moving up to two stars to give some credit for getting the app closer to the previous version. Two big issues still exist to make it way less useful than the old version. It appears that half the articles are web versions and not actually in the app. These require you to resize the font every time those load. They don’t save the font size even when you are just swiping between articles. Then the second big issue is these web articles do not appear to download to be read when offline. I am a frequent business traveler and used these trips to catch up on the news I paid for. There are other issues I have but these two make it irritating and useless. October: This update has made the app almost useless. It’s like using a random Facebook stream. You cannot see any previous days of the WSJ edition. You can’t download in any way I can figure out which is important for traveling without Wi-Fi. It’s like they took the phone app and slapped an iPad label on it. Might need to cancel my subscription..BCCPITTVersion: 14.6.0

Home Screen Has Scrolling ProblemHopefully this review gets developer attention because reporting via the app has not. For about 2-3 months now, the main screen (article homepage) has been “jumping” while scrolling through articles. As I scroll downward, often the screen changes and “jumps” several articles, as if the screen instantly refreshes to another point on the homepage. The direction of this annoying jump seems to be upward. It happens in every use now, and often I need to scroll downward several times before I can finally successfully move down the article list. I have an iPhone 11 Pro and iOS 15.1, and have used the app for several years. Content and functionality otherwise is great. One more tip to developers: in the submit a bug feature, you should ask for the information you need, so a customer service person doesn’t have to immediately email the user to ask for the probably standard information like OS, phone model, etc. That conveys, probably accurately, that the bug reporting feature is not really that important to you..Abc manVersion: 13.2.0

New Version - Totally UnusableThe latest version of the WSJ app is a total bust. The digital format till forces the user to scroll through a list of sections and no longer displays the easier-to-navigate display we’ve had for years. At first I thought this was a change in settings on my device - no way a publisher would make it’s content less accessible on purpose, right? I finally went to the App Store to see the reviews and realized this was an intentional change - as other users have noted the content is now much more difficult t to navigate - almost unusable. The risk is this becomes a digital version of New Coke. When I called to cancel my subscription they offered me a lower rate - $1 a week for 13 months. What an insult - I had been paying $40 a month - what a rip off! Who is looking after this business? You can’t ruin a product then give it away and expect to make money. I don’t have easy access to the print edition and as a long-time subscriber to the WSJ it is a real disappointment to not be able to read the paper with my morning coffee every day. Please don’t force me to subscribe to Apple News!.MAB DallasVersion: 14.2.0

Fake newsFake, biased news that follows a certain political agenda.Pownul8rVersion: 11.0.1

Disastrous DowngradeWho replaced the reliable app with an inferior and desolate new app which lacks a lot of feature? It is clearly a downgrade; also much worse performance..Stefan D B.Version: 14.3.0

Terrible customer serviceBeen trying to cancel my subscription for months but have been unable to reach anyone by phone or through the website..DjsjsjsiebsbahuqVersion: 13.30.0

Won’t let me cancel my subscriptionFirst of all they only let you cancel your subscription by contacting customer service, which is what I did. Then they tell me that because I purchased it through the Apple Store on my phone that I have to contact Apple. Fair enough… so I asked if they knew the contact information and the quick answer is no — figure it out for yourself. Tried going through my app subscriptions and it’s not listed there. So how the heck do I cancel this please??? Can someone ACTUALLY help???.Trish_lVersion: 13.30.0

Cancel Policy is a CrimeI like WSJ but if you sign up be forewarned even though we can buy houses online now you can’t cancel your sub unless you PHONE. So kiss that part of your life good bye while waiting on hold to do something that should take 1 second. If they can sign you up online they can cancel online. Truly criminal..JimmyJas67Version: 13.29.0

Can’t subscribeFor whatever reason, the app fails to connect to iTunes when I hit start trial. Nothing wrong with the connection itself (as I am writing this review on iTunes). Likely a bug in the app. Please fix..Soulhealer95Version: 11.1

Great Newspaper, Bad AppThe app doesn’t load unless I restart my phone. Have tried updating but the problem persists. I’m using an iPhone 14 with the latest iOS..JonniejonVersion: 14.15.0

Terrible editorialTrue journalism doesn’t lean heavily towards one end to tell a one-sided story. It was disappointing to see the coverage of the Middle East conflict, which was heavily tilted towards one side. I ended up cancelling my premium membership and uninstalling their app..AlexNickTeamVersion: 14.13.0

App articles load so slowApp articles load sooooooo slooooooowwww.Tyler_garnesVersion: 14.11.0

Was best in class, now terribleUsed to have an iPad optimized layout. In 2023, they switched to a giant iPhone mode layout, which looks terrible and displays way more ads. Likely why they went that route. Will unsubscribe as the old iPad layout was amazing, and they new one looks like fisher price designed it..Mystic- MicroVersion: 14.10.0

Pointless stupid appEvery single article is behind a paywall. Want me as a customer? Then let me read something for gods sake. The Economist does. Guess who’s getting my money..CyphersteelVersion: 14.9.0

Terrible appThe app is not great. I am unsure why many articles do not work within the app, and instead open a browser window within the app, which of course does not load the articles because this is a paid news service. You basically have to login within the the browser within the app in order to read these articles. Sometimes logging in doesn’t even work..DifadamiVersion: 14.7.0

Very slow appVery good newspaper, but the app is a nightmare, there are long delays when switching from one article to another. I've never seen such a slow app, too bad!.Dejjjoll433Version: 14.6.0

What a horrible change to the app - this latest update does not helpUpdate Oct. 20 - they keep saying this has been improved bit it is still awful. I have cancelled my subscription …. The look & feel & readability of the “new look” is awful. Just a scrolling list of about 6 articles per section - then you have to navigate - clumsily - to the next section. What was the point of the major change? I subscribe to multiple papers and this has to be the worst interface. I will probably cancel. You say you have noted the comments and made improvements. But the change is not readily apparent. If you really wanted to take the comments into account, roll back to the prior look..Judge-emVersion: 14.5.0

Terrible new layoutWhy did you remove the feature that permits readers to access individual editions of the journal?.Strings1973Version: 14.2.0

Runs hotApp needs optimization. My brand new phone runs like a steam engine when SCROLLING TEXT. Kill all the crap running in the background..KtycheVersion: 14.0.2

Used to be best news app, still outstanding contentThis app used be the high water mark of news app design. The new iPad design v14 is absolutely terrible and got rid of everything great and distinctive, and losing its professional look and feel. Specifically, the layout similar to the print edition is gone including the excellent sidebar summary of top news stories. Moreover,I can no longer see prior day’s editions. It looks like any other clunky news app and I can no longer breeze through my favourite news app over morning coffee. Why did you do this? I am now having to consider cancelling my subscription since this is a huge step backwards..SL_fanVersion: 14.0.2

IPad version terrible UX nowThis needs to be reverted back. The print edition went from an excellent experience to garbage. What is this..Christian6565Version: 14.0.2

What the hell?What the booody hell? What have you done to your app? You’ve absolutely ruined it! Everything good about it - see my previous review - has been turned on its head. Why would you DO this?.AcoyneVersion: 14.0.2

New interface is awful. What idiot came-up with that?I can’t believe that a nice user-friendly iPad interface was dropped for the benefit of this awful iPhone interface. I’m cancelling my subscription.Michael-GAVersion: 14.0.2

Used to be fineThe tablet version used to be a good experience, wow its just another upscaled phone app, incredibly lazy..Sancha_panzoVersion: 14.0.2

Very disappointed with new versionThe Wall Street Journal is a fantastic newspaper. I have read it for years and thoroughly enjoyed it. The app was excellent too. Very user friendly. Was able to have easy access to one weeks worth of papers. The new app (as of last week) is awful. It doesn’t give access to the whole paper anymore. It is regularly updated. I am very disappointed and wish they would make the old functionality available as an option..Vine8mtlVersion: 14.0.2

Update is horribleNavigation between sections doesn’t work. Layout is not user friendly, and headlines font (especially for the long list of articles) is flat, repetitive and visually stark. With no variation, you don’t get pleasantly drawn into articles, unexpectedly, as you did with the original app. There is just a drone of article headlines that no one will pause to peruse. Can’t see prior days’ editions. Shockingly terrible on every front. How could this make it through the endless number of approvals this must have required to go to launch?? And do they not understand their premium target market?.HealthandwealthVersion: 14.0.2

Stock watchlist not saved between updatesThe latest update doesn’t retain a user-defined stock watchlist..MoulecVersion: 14.0.1

Update HorrificTotally useless update. Do not know what day I am reading and how events evolve. VERY DISAPPOINTING!.Mr. Doc24Version: 14.0.0

WSJI am paying too much money for this access yet when I take a link from my email I can’t read the article because there is no sign in button , just pay up. This sucks Oh and when I try to send this in my first 34 attempts at a nickname are taken.FdhirdhjkiVersion: 13.30.0

Several articlesThe very interesting articles are blocked out, so I can’t read them..FajjyVersion: 13.26.0

Should be free!News of any kind should be free for everyone! Why should there be a fee for news we can’t proof ourselves? We know the media occasionally manipulates the truth. Why pay?.HWK-IVersion: 13.25.0

No options.Wishing this American journal would provide some options on subscription. Offering $1.29 for four weeks then $50 a month after that is ludicrous. For a business journal they are not very business savvy..GroogusVersion: 13.22.0

Giving up due to brutal refresh issueWhen reading my morning news, spontaneous app/content refreshes take me back to the top of the page and require I scroll all the way back to where I was. This can happen multiple times in a session. It’s hard to overstate how irritating this is. I’ve reported the bug to them, no fix yet. I’ve had my subscription for almost a year, and do not plan to renew it. Otherwise, good..FloydminsterVersion: 13.22.0

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