Avenza Maps: Offline Mapping Customer Service

I have been using Avenza Maps to navigate the upper Mississippi River since last year. It provides real time GPS positioning on their map app. I downloaded individual US Army Corps of Engineers navigation river maps from their website into this app, and using my ipad or iphone, gps positions me EXACTLY where I am in the channel. I verified the accuracy to within within about 10 feet! Easy to navigate in the dark now! Thus I can see all the wing dams, and my relative position to them, and the channel is highlighted in white. The ONLY slightly negative thing is you have to manually switch between each river map when you go off the current map. I have boated now over 200 river miles using these maps with high accuracy, since a long river trip last summer. The only limitation I found is that the USACE has moved the channel slightly in some areas, and the most recent USACE navigation maps edition don’t show these changes. (NOT the apps fault)

This is one of my major hiking pre-plan go-to apps. I still eyeball it, but the store has gone all wonky somewhere along the line. Trying to download the gazetteer for an upcoming Maine trip, but it just refuses to cooperate. First, the search returns hits for Kentucky and Arkansas near the top of the results list. Under what ridiculous search algorithm would results for Maine get pushed below other states? Further, it is only returning individual Maine maps at 99¢ apiece, rather than offering the whole gazetteer bundle in one shot, like it did for other states I own. Not buying 50+ individual maps, for neither all that hassle nor the price. Tried sorting for highest price first, hoping maybe a full bundle would bubble near the top of the results list: nope. Some $7.99 irrelevant result came up, while every other search result I had just been viewing literally disappeared entirely when sorted that way. 4/5 stars: fact is, what I have from Avenza right now is awesome. I just can’t seem to do anything in terms of conveniently expanding my library, for the moment

I got this specifically to get our local National Forest maps, without knowing how wonderful it really was. I’m so glad I did. I am able to plot pins in favorite little hidden campsites, lay tracks so I can navigate back to unusual places or check how long it takes to get there. I can even add photos to those spots. Buying the national forest map so this way costs about half the price of the printed versions and with the advantage of being interactive. Another major bonus is on my phone it works off satellite and doesn’t depend on cell service. Many national forest areas have no cell service but I can still use the map. Of course it does use up your battery so there’s that to prepare for. I charge it when I’m driving with my cigarette lighter adapter. I’ve also found many local free maps (or very cheap) such as geological surveys.

I've tried several other apps for hiking/biking in (un)known areas and there was always some issue with them: or they would drain my phone battery in an hour (not good when you are far in the wild), or they wouldn't have all the trails/paths/roads mapped or they wouldn't show accurately my location at the moment (crucial on a new trail). This app has it all! Really have been a saviour when I would get lost in the woods and it also makes exploring new routes adventures, enjoyable and interesting! The phone doesn't seem to lose power faster then in normal circumstances. And your current location is shown even if you have zero bars of connectivity and google maps fail. Highly recommendable and big thanks, developers!:)

Hands down, this is my favorite app to use while hiking. I am in New York City, USA and I do most of my hiking in the highlands north of the city. Avenza has really high quality maps showing all the local trails. It tracks my location on those maps and doesn’t use too much battery. I also like the ability to record GPS tracks. I would give it a 5 except for a few clunky features that are a bit hard to use. It is hard to get the tracks to disappear off a map without deleting them altogether. They obscure the view of that map for subsequent hikes. I would also like the ability to draw paths freehand to measure trail distances. As it is now, you have to create a series of straight line segments that don’t mimic actual trail geometry. Overall, though, I haven’t found a better app for the price. And, you can buy and download the maps. I used this for a trip to Athens!

I absolutely love this app. My family enjoys hiking, biking, and off highway motorcycle riding which is where this app excels. For all you single track and trail riding motorcycle enthusiasts find your map by searching for either “MVUM” (multi vehicle use map) and/or “OHV” (off highway vehicle). No worries about cell service as this app utilized the GPS in your phone. I also love the ability to plot photos and mark my trails which makes it a joy to share later with friends. A feature I would like to see added would be the ability to share my recorded “track” via a simple text. The track would then be imported into other applicable maps and more importantly with friends who also have the app and corresponding map(s) so that they could follow the same track at a later date.

I was up on top of a mountain top hunting driving life four-wheel-drive of theSome steep hills and I saw a lady sitting on the road and her bicycle laying on side and I thought she may have crashed I pulled up and asked her if she was OK and she said she was fine she was just riding over the mountain. She saw me looking at some paper maps for the roads and she told me about a Venza and that’s where my experience with the van to begin I am so impressed with this program as with on X without satellite feed you can’t use the map but with Avenza you can use the map and it tells you where you’re at every place you are magnificent program thank you very much strange lady on the mountain and thank you Avenza Randy Watson hunting near Garibaldi.

Once you understand the benefit of a geo-referenced map you’re hooked. You can use your phone, don’t need a paper map, you know EXACTLY where you are, and you don’t need cell coverage because the app uses your phone’s internal GPS signal. Pros- use your cell phone, don’t need cell coverage, excellent for spots where several trails meet in a short area, see topo lines on many maps, configure app to use battery only when the app is open, some maps are free. Cons- finding the exact map you need can be difficult, some maps are spendy, no info about local area - literally just a map.

I’ve used this app for years and I am finally getting around to writing a review. I recently had to access customer support and they were immediately responsive and helped me with my problem. A+ service. I live that once you purchase a map, you own it and don’t have to pay a subscription. Finally, as a mushroom hunter, I often go off-trail and I love that I can download the appropriate map on my phone, turn the phone to airplane mode ( to conserve the battery) and use this app to satellite track my location on the map not only to mark a mushroom spot but also to help guide me back to a road or trail if I’m in need of that!

After this most recent update, all of my pins as well as my location are now on the very small reference map at the bottom and not on the main one. Is there a way to revert back to a previous version? Update 11/5: after a couple of version updates, my issue was finally fixed. Thanks to the developer for their efforts in resolving the problem. It would be easy for a company to forget about small concerns like mine but to their credit, they did not and got things working like new again. Thanks for all the help!

I love this method of modern cartography. my favorite is the Beartooth Maps specifically for hiking and biking. I am a land surveyor and this is the best way I have found to get the exact map I want for the purpose I need. Once downloaded you can operate offline without any extra steps. The map store is simple and does not require you be a land surveyor or cartographer to figure out what you need. I wish there were more companies that would consider adding their maps to the store here in the mountain west. This is the only downside I could find, I want more maps.

We’ve used this app many times to find maps of areas we are traveling to for camping and hiking. Several times we ended up with no reception and these maps helped us get back easily, even will show your location on the map if there is a brief signal. Only two wishes for improvements: when a map expires, have a link or suggestion for a replacement map. And better descriptions for why one map may be better than another-Yellowstone for example has so many available maps for free or to buy-but which is the location, level of detail, etc that you want?-can’t always tell by the descriptions.

Avenza maps application is very detailed and depending on the map your using can help you with backpacking, work, traveling and recreating. I personally use it most for work because I am a wildland firefighter. It helps immensely with navigating through areas I am unfamiliar with, minimizing the hazard of becoming lost in potentially high stress situations. I would recommend this application for anyone who works outside or plays outside. Also I don’t know if I mentioned this but it works offline and will show your approximate location even without service. Applause to avenza!

A great app for hikers in which you permanently own the maps once you buy them but do not buy them through the apple store. Instead Buy them on the Avenza website just in case you do not find they were not what you expected or hoped for. The Apple Store will not refund your purchase but Avenza will. The only drawback to the Avenza app is that it does not automatically save your routes or waypoints. You must save/ export them as layers to your files then import them. Hopefully they will streamline that process in the future

I have been using for a few years I like how reliable it is and you never have wonder if your map will work offline. I purchase a lot of forest service maps which can get expensive but I like knowing I am using an official map. The black and white motor vehicle use maps are all free and work ok but I like to see topography so I choose to pay for the better maps. Keep up the good work. I’d wish it could be made easier to search for maps I want. Usually is search then click through the results trying to find right map.

I work for a land management agency and frequently utilize Avenza to help track treatments of invasive species and during planning and implementation of prescribed fire. I also use it in similar fashion on my private property, and for private landowners with whom I’m working for with my other job (private sector). The two things I would love to see are real time GPS positioning of the entire burn team (individual members), and on a personal level - a GPS dog collar compatible with the app for real time positioning display as well. Love the app overall.

Ability to locate public land boundaries I have been unable to find anywhere else. Make sure you have the maps before you go. Should not have to tell anyone that but, it is a strange planet. Not very intuitive when it comes to searching maps in the map store. Takes some figuring out but worth the little time it will take to get your sea legs. Maps with specialty info such as land plats are available. Which is Awesme! Some maps are a bit spendy. Would have been five stars if not for the prices of certain maps. GPS is spot on and battery usage makes it usable all day.

Avenza offers a wide variety of maps from National Geographic and other sources that can be downloaded to your device and used to track your hikes on the various trails. Because the map is on your device and not online you don’t need an internet connection while in the field. On the other hand it would be nice to be able to share maps with tracks between devices by being able to store maps with tracks on line in your Avenza account while connected to the internet.

I have to search for maps through the website because it is near to impossible to find what I want through the app. However, I love the capabilities of this little thing. Being able to place mark and open up points within google map (or vice versa). Also I LOVE the fact that it operates like a GPS when in the map area. You can follow your little blue dot while traveling through the forest. And it’s scary accurate. Loving this so far! Can’t wait to place mark all the beautiful spots in AZ that I explore.

I've had this app for about 9 years now and it had a free use section. It's a very good mapping tool but when I updated it, it said the maps I was using were no longer supported in the free mode. In order to use the maps I now have to buy into the subscription which is $34 a year. That's too expensive for me and how often I use the mapping. As a paramedic running calls "in the field" I need a good map program. But I'm not going to pay that much for only using it a few times a year. It was good while it lasted. Good bye

I lead a group of 11 senior women (including myself in that group) to Daffodil Flats, which we changed the name to Daffodil Steep. I had been there two years ago and followed this map. I encouraged the ladies to download the app and map at home and to practice using the Base Map. I wanted them to get use to reading a satellite map. This map helped me to inform my fellow hikers with info ahead of time as to what to expect and while on the trail as to how far we were from each waypoint. I recommend using Avenza Maps.

I use this app while flying. And it works great. I think it’s performance really depends on the quality of the map you add. My only real complaint and it is really not a complaint only a suggestion is that I cannot zoom in or out while wearing my flight gloves, like any other app I use while flying. Most other apps have added a plus or minus button that you can zoom in or out with using a stylus which is what I have to do when I fly. I would like to see a zoom plus or minus button add it to the map page

I volunteer for a small nonprofit museum and frequently hike and explore the old area we focus on. With Avenza, when I come across an area of interest, I drop a pin to reference later and have hundreds of pins currently saved. I have a lot of old aerial photos and it would be helpful in the future if Avenza had a way you could overlay a photo and rotate/scale it allowing the user to line up roads etc and use as a new overlay but still, Avenza is an amazing thing to have.

Thru the National Park website I found Avena and gave it a try. My family and I did some hiking in New Mexico. White Sands and Grindstone. These were my test try's. With no cell signal it worked perfectly for me. White Sands I purposely walked away from the parking area I was at and it showed me my direction and parking. At Grindstone it showed me all the trails. As we hiked our 8 miler it shows you in real time exactly where I was on the trail. Next in Oct I'll use it at the 5 Big NP's in Utah. Definitely this app is handy, love it!

A little hard to find the specific USFS MVUM your looking for because government bureaucracies have zero creativity when it comes to map titles,but if your accustomed to using MVUM’s - then Avenza is the source for these free maps. I used them for the first time last summer on a dirt bike trip to Idaho. The GPS tool worked on my IPhone 6 just fine and it was very accurate. I carry a GPS and Spot, as well. But, I always went to Avenza on my phone first. 1’ve only scratched the surface of available features, but I have a friend who laid out the Black Hills KTM rally using it and it was a great tool.

This app has many cool features. I love the “pin” feature. When we park our car at a trail I insert a pin exactly where the car is. If you turn on the “recording” feature you can track the route you have taken as well as how far you have gone and the speed you are hiking. To me, the main comfort is that you can never get lost with this app. However, my strong recommendation is that you bring an external battery and have it connected to your phone so you don’t run out of juice.

Have used your app to hunt in Montana, Colorado, Idaho and South Dakota. Love to see where I am and all the detail available. Will use this fall on another site in Montana to hunt birds and deer. Hunt with 2/3 other guys and we all use them. Wish you had system to follow them too as we hunt in a loose group and want to keep track of each other. Some difficulty with finding the maps. Need more practice but some times confusing if don,’t know exact name of area or there are numerous pins in same proximity. All that said, we are glad we found Avenza maps. Keep up the good work.

Planning a 4 day dirt road adventure in the Sierra Mountains National Forest. I first made routes, to be used off line, with apps like REVER and RIDEwithGPS, which all use Google based maps. I thought I’d done a great job, until I cross referenced my routes on Avenza, which uses a jpeg of the particular map you download, in my case a Nat. Forest map. I realized my route went through many closed trail gates!, so it was worthless. I created a a new route on Avenza avoiding closed gates. This app is essential for back country exploration.

Serious GPS users recognize that there are 2 types of mapping apps: raster and vector. They are not the same and suffice different purposes. I wanted to publish a map that our people could use for the Audubon Society Christmas Bird Count (CBC). This use case suggested the need of a raster application. Our folks also need an app that is free and easy to use. Preparing the CBC map on my GIS work station (QGIS) and exporting to Geo PDF for use in Avenza has proven easy and accurate for me. I look forward to serious field use this Christmas season. Avenza ‘just works’. The Avenza App Store is outstanding in that it offers both gratis public domain and paid resources. The app supports a variety of use cases, many of which are beyond the immediate need of the CBC but which are greatly appreciated. Thanks and keep up the good work.

This is a great app that allows you to track your location even without cell service. It allows you to name your tracks, add pictures, etc. The only downside is that, even though you have to create an account to use it, the data is saved on the phone and not online so if you switch phones and you’re not just restoring your old data, you lose everything. Other than that, this app is very user friendly and has great information and tracking!

This has been a great program when running the trails in our can-am utv. The only thing I wish it had the ability to do is change the pointer to something other than a dot. It gets very difficult to tell which way you are going sometimes. A pointer would be fantastic I would also love the ability to change the width of the track and also the color of the track.

I have utilized many applications to track and search for all things outdoors. This app is by far my most favorite and most thought out app for any of your outdoor adventures. The best part is that there are so many amazing features within the app for free. The GPS tracking worked phenomenal and was even more accurate than other applications without cellular service. Plus, the paper maps are just as great and it is fun to be able to plot on the fun outdoor spots.

I love this app for easy navigation while riding dirt bikes through the mountains. It’s very accurate and easy to use. The only challenge can be finding maps but it’s getting better all the time. Put the phone on airplane mode, give the app full location permission, start tracking and open it up when you wanna see how you’ve gotten yourself lost. Love it. Chrisjf250

I've been using this app for several years. I share a single account across all my mobile devices. Instead of needing to buy paper maps of things like National Geographic trail maps, I can buy them for the same price in this app, and have them gps enabled, traceable, and portable. My local open spaces org recently uploaded all their trail maps to the Avenza store -- and they are free to download! Also a big fan of the Redwood Hikes company trail maps. Great for pretty much everywhere in California that has redwoods and hiking trails...and cheaper to purchase here than buying the printed copies. I've tried pretty much every mapping and tracking program. If you want free maps like open source stuff, there are fine sources like Motion X. But if you want commercially available maps, I can't think of a better app in the App Store.

Just as the title says, this is the app that you will actually use as a backpacker. Flashy tracking, metrics, and user submitted images are definitely cool elements of some other apps, but if you actually want to navigate, downloading a full map and being able to zoom in on every little detail is really what you need. This offers that without any of the buggy fluff that you really don’t.

Update: Apologies to support, which was in fact responsive and helpful. The online support was inadequate, but humans came through. I now have the purchased maps again. While I simply never should have lost that data in the first place by upgrading my phone, the matter is resolved with reasonable efficiency. All purchased maps LOST. Wasted money and crap support. Shop elsewhere unless you’re willing to lose what you purchased when it’s time for a new phone.

Love getting offline maps for my fave hiking trails and parks. Can you add more filters to the Map Store? Thanks!

Agenda plus

I love it

The way you can share map could be improved, deeplink is not user friendly

If possible, adding an undo button would be amazing. Also, if you could edit lines and polygon vertices after they have been placed that would be amazing

I’ve been using the app for approximately six months during a handful of off-road trips. It’s adequate when you acquire a map which is originally done in PDF (such as from Tom Harrison, National Geographic, and some others). Many of the maps, however, are in fact sourced from compressed scans of printed maps (or low quality renderings) that are virtually unusable when zoomed in to ascertain area details. The store does not indicate which are native PDF and which are scans. Many of the better available maps are available in hard copy for essentially the same price, though missing only the nice ability to use your device’s GPS to indicate and track your location. An issue of all mapping apps is that it’s sometimes nice to spread out a paper map to get the big picture as something is lost when you use an app such as this to zoom out making features so small that they’re unrecognizable and text unreadable. Overall, if you needs maps, you’re much better off getting the much more capable Gaia app and suffering the subscription fee which you’ll quickly rack up in a handful of maps with this app versus unlimited maps in Gaia. I think there’s a place for this app if you restrict yourself to Tom Harrison maps or are able to get lucky and find native PDF maps which are not available on Gaia, but all of the Nat Geo Trails illustrated and topographic maps are in Gaia ... and much easier to find and download.

If you have a Map Collection, and I have many, that are related and often include a hiking trail that spans two or more of the maps. You need to have them in a collection, otherwise recording tracks will stop if you leave the current map by navigating to the map list. The solution is put them in a collection, which is fine, as these maps overlap a little bit, and I want a complete track of my hikes. Well, with the maps in a collection, you get access to an overview portion, which is good I guess for seeing where in the map area you happen to be, but not much else, at least not that I can tell. The problem with maps in a collection is that if you scroll the map to the edge of one of the collection maps you suddenly get popped onto the neighboring map. This happens so easily, and is somewhat unexpected, as up until the 4.0 release, you actually had to explicitly drag the map view at the edge of one map to move to the neighboring map. The motion was deliberate, not spastic, which is the best way to describe the current behavior. Anyhow, Avenza has been aware of this issue for more than 3 or 4 months, and has not seen fit to update the application and fix the issue their 4.0 update caused. Enough is enough. Fix the app, please. Note this is not the first time Avenza has messed up the app. Version 3.5 was a real mess. But at least there was a fairly steady stream of updates, and the issues were mostly resolved. Wish I could say the same for 4.0. All I need is my main map data vendor to offer their maps on an alternate platform, and bye-bye.

I’m currently hiking the Continental Divide Trail and had downloaded 423 individual geo codes PDFs from the CDTC into Avenza and they were all working fine. I also had installed all of Jonathan Ley’s map sets for the CDT into Avenza. Yesterday I updated the app to the latest version. Now, over 300 of the imported maps are completely missing when I look for them in My Maps - a feature Avenza is claiming they just improved! Additionally, the Jonathan Ley map sets do not appear anywhere in my maps. However, if I go to Avenza store to reinstall them the app claims they are already installed. If that is the case, they are not accessible to me in My Maps. Now, I’m on the trail at a motel with bad wifi and spending hours reimporting maps and not getting critical rest that I need for my they hike. You can imagine how upsetting this is. To say the least. Previously I have recommended the Avenza app to several hikers. I do not recommend upgrading an app while on the trail EVER! If it works - do no change anything. As far as the Avenza developer goes... releasing a version without testing the stability of its features - and critically speaking, its ability to retain purchases and imported maps - this is flabbergasting. It’s unacceptable. I should have known better than to update to a new version and I take partial blame for my current situation. Avenza has wasted my my money - and more importantly, valuable time and rest while actively on the trail.

The only good thing above this app is that it’s free, but you get what you pay for. Ive been using it since the beginning, and every time they update their software it gets more difficult to use. Suppose for example you want download maps that you’ve used before, but aren’t on your device. This might happen because you had to delete the app due to corruption and start over, which I’ve had to do several times. There’s no way to tell it to download all maps not on the device. You have to scroll through a list of your maps and select the ones you want. But beware, if you happen to touch the wrong area while scrolling, you have go back to the top of the list and start scrolling again. Due to glitchy responsiveness it’s almost impossible to scroll far. This is just one of he crappy aspects of the app. I could write a thousand pages, but will stop here.

Updating my below review because another annoying feature is that when you sort your maps by distance it isn’t accurate. You’d think that the map that you’re currently on would be first when sorted that way. But it isn’t. In fact, I often have maps that are hundreds of miles from me and in another state showing up before the actual map I’m on. Overall I love this app. When I'm in a park I use it over All Trails. I like that the points of interest you'd find on the paper maps for these places are included. The search though isn't very good. I'll go to the store. Enter a specific State Park. The app will even autofill the State Park for me. But then, that park's maps will be like the 20th result. Makes no sense.

I used to love Avenza. I still use it with the maps i have in my collection, but to search for a new map, forget about it. I liked that you can put searching maps for recreation but now that option is gone so you get ALL the types of maps they have on file. I need hiking trails not topographical maps or other kinds of maps. Don’t even bother searching a specific area because it will send you somewhere else not even in your own State. The buttons cut off so you just see the top of the word (Download, next, previous...) so I have to guess what it says without pressing the buy button. So frustrating. I want to love this app again since I’m always out on the trails. Fix the problem please so I can get new maps without going to a different app.

Don’t bother with this app unless you plan to upload your own maps. If you do, the PDF tracking features are great, and transferring a GeoPDF from e-mail just works — no trouble, no fuss. Unfortunately, the built-in map store is all but unusable. I’m not exaggerating when I say that it has *the* worst search engine I’ve ever seen. It’s extremely inaccurate. It has no apparent way to refine search terms (except a few built-in options, which aren’t much use given the rest). It doesn’t recognize quotation marks. There’s no way to exclude terms. I literally cannot find specific US national forest maps by searching the name of the forest — most of the time, they simply aren’t in the results. It’s incredibly frustrating to have such a potentially awesome app made unusable by search alone. Please, devs, *fix* it!

Works great for offline maps. You can download up to date PDF maps directly from USFS and Avenza will import them from the file without any configuration. However, I wish there was a way to specify map limits (shrink) due to the white margin. Avenza will switch to another map automatically if you cross the border however there is a large white margin for many from USFS. Also the ability to specify a region to keep on screen for the legend. And a way to tell it what zoom level to switch to which map at. The hysteresis is too large for zoom so you need to zoom WAY out to get it to switch then WAYYYY back in to switch again. Or simply a little picker to switch that's bigger than the itty bitty one in the top left.

With the newest update, dropping pins has gotten a lot more annoying. Yes, it was a pain if you accidentally dropped a pin and needed to delete it, but it’s way worse now that you have to hit the little save button every single time. Also with the newest update, if you click on a tracked line and pull up to see the data, it tells you two different distances. Like this one- I click it, it says 1.84 miles. I pull up the screen to see data and it says 2.28 miles. I scroll down to the Show Graph section, and it says 1.84 miles. What is the real distance? There’s no explanation. When drawing line or polygon, you used to be able to tap anywhere on the screen to make a segment. That was nice. It was a couple updates ago but I’d still like to see it come back to that. Finally, I don’t believe the airdrop issue has been fixed either. If you airdrop a map, it no longer goes directly into the app, but into your files where you then have to open it in Avenza. I know nobody likes change and people will always complain, but the dropping pins change really is annoying.

When I am able to get the maps they work well but that is a BIG if. The button to “download” a map have writing that is illegible so you can’t read the price. There are two buttons below that, which I have no idea what they say because again the words are shown illegibly. It doesn’t tell you when a map is downloaded when click the box that I think says download. When I search for a specific free map it won’t show up unless I specifically use the link from another site. And at least half the time the maps don’t download. So many bugs make this an app o would not recommend but it is the only app where I Can get NYS park maps for free so I am stuck with it

I bought the app for topographical maps. I downloaded a set of maps around Placerville, CA. At least one failed to download due to errors. I tried multiple times without success. My query for assistance, which included all the info they requested went unanswered. The maps I downloaded were all the smallest scale, a few miles on a side. There were no large scale maps as a reference, nor any way to link them to any other map to know the area any of these maps referenced. Just a big empty grid like a piece of graph paper. They were almost totally useless. The only good feature was I could hit a link that popped up the map of the immediate area I was in. Very nice feature but not of any real value in how I wanted to use them. I would take my money back in a heartbeat!

Unlike many negative reviews mine has nothing to do with being upset about Avenza moving to a pay per map model. That's fine to me. I'm happy to pay a few dollars for a useful tool. What upsets me is that I have paid money for a worthless map. What is described as "the finest available" map is actually a low resolution image that is quite useless. Zooming into the map reveals the low quality image. The topo elevations are 100% illegible, as are most road names. Google maps provides more detail and features than this map did, and that's a free. And since google has added a feature to download portions of a map for offline use, I used G maps more than the Avenza maps. Again, happy to pay money when it is worth it. This was not worth it.

I got this app for the free VA State Park maps. I guess you get what you pay for- the information on hiking trails is incomplete and rudimentary and the maps are low information content. However the app itself gets downgraded for the braindead download interface. If anything happens during a download ( which can take a while especially when you are away from fast wifi) the download simply stops and/or starts all over again. Even if the iPhone screen turns off! I spent the better part of an hour with repeated attempts and finally succeeded by keeping the iphone screen on without doing anything else that would have immediately cancelled the download again

It appears you have changed the licensing for the Plus tier so it no longer includes unlimited imports but is instead restricted to 20. This is not reflected anywhere on your website that I can see. It is also not reflected in the app description on the Apple App Store. My existing Plus subscription is now labeled as "Avenza Maps Plus (Legacy)". The new basemap satellite layer feature available to Plus subs listed in the 5.3 app update is not available to me unless I "convert" my legacy license to the new one with the new import restrictions. This kind of shady behavior will lead me to stop using and paying for this app. Can you provide a justification for this change, the reason it is not documented anywhere, and why it was not communicated to existing customers before implementation? ** I did attempt to post this in the ‘Community -> Maps Q&A’ on the website first, but after 11 days the post has still not been “approved” and isn’t visible to anyone, nor has there been a response. **

Maps I purchased last summer have disappeared and are no longer available on the map store. Buyer beware. I’ll be pursuing a refund.

They have been constantly pumping up the price and dumbing down each level for years. But I stood by their side as long as they kept the free base model relatively intact but this last update basically made it non existent. My company will be moving its money out from its paid subscriptions being sent to these crooks. You got your subscribers based on the start free and trickle up model based on use policy. SHAME

Three maps but even importing the second map brings up a warning that the map is inactive. First I had to register before I could even try the app. A demo map counts as one of the three. Importing a second map brought up the warning that it is inactive. While PDF maps seem to hold some promise for easy adoption, Avenza’s approach makes it a poor choice for even recreational use. It would be better to offer a month trial first.

Bad review due to the removal of the free 3 maps. Chintzy and greedy move. Oink oink you piggies

With the new release of 5.6 his app will be no longer be useful for Plus users. As someone who just renewed Plus for this year, I am extremely disappointed that the entire reason I got plus, unlimited custom maps, is getting capped at only 20 maps. The only purpose for this change is that you have completely disregarded your customers and are just trying to appease shareholders and market equity. I remember the day when Avenza was a small company that actually listened to feedback from their users and were not just trying to pump money out of their product like everyone else. Seems that ship is sailed. I hope Avenza regrets this choice.

I purchased and downloaded the plus so I could used a friends hunting map he created and when I reached out to support to help with an issue they wanted me to pay for the pro version. Other people can easily download the map and for some reason it won’t upload into Avenza. Probably an easy fix in my settings that I’m missing but the tech support won’t help me.

The full version is way to expensive.

I’m on an iPhone 11 Pro. Really disappointed with this update - things are noticeably laggy and less responsive now. I use this app professionally all day so this is really a problem for me!

You can no longer add any of your own maps without a premium subscription.

Avenza used to be great. I use it for work. Now they added a 300 some dollar paywall. I purchased it hoping I could share maps with attachments with my employees. But they also need to purchase the $300 upgrade. How did this app go from being free to $300. I can’t afford that for all my guys. I would understand $50 or even $75 a year. Maybe I don’t understand the logistics of running an app but I will have to find an alternative way to plan my days in the bush. This company is not for the community

App used to be usable for free with paid features but now it’s completely unusable and pay walled behind some outrageous pricing for such a simple app

Great app and extremely useful. I started using Avenza as a forestry worker when they offered a few free map uploads per year, but since changing their subscription policy and pricing I have switched to a different platform that at least offers a cheaper subscription and unlimited uploads

Used to be great. Now almost unusable with absurd pricing

Ive used avenza for years with my 3 littles maps at a time it was wonderful until lately , they make u pay 230 A YEAR now!!!! Suck will probably look for an alternative. Worst update ever

In all of the work I do with forestry avnza has been a staple, having the new updates and tier price gauges has made this app inoperable for me now it’s a waste of space and not worth the money it’s asking for. Do better! More people would buy this if we could afford it, making it unaffordable in a time where we can’t even buy groceries is an absolute abomination.

New pricing scheme is outrageous. Not honouring my current subscription should be criminal. No monthly subscriptions for seasonal workers is ridiculous. Will be changing applications soon along with everyone else in my industry.

This app use to be for maps and freaking free since it started but now you have to pay super high prices to have map that’s ridiculous! everyone put a 1star rate!

Sellouts

I pay for the Plus version and can’t import a single map. Used to be a great app, worked great, you could import files and layers but it seems to be getting worse with every update. I use to recommend this app but now do the opposite and don’t believe it’s worth the headache, actively searching for an alternative.

Looks like all my maps are inactive now, not able to pin anything anymore. The 3 free maps are now gone

The app used to be free to use with free maps. Now you need an expensive subscription. It’s not worth it. There are many other free GIS apps out there.

Importing custom maps is no longer available for the free version, and the plus version is a rip off.

Avenza was a great app. Unfortunately over the past few years they have gotten in the habit of removing crucial features from paying customers and making them only available for the highest tier subscribers (roughly a 400% price increase). Extremely disappointing to see, especially from a Canadian company (correction: now owned by an American Investment Firm which explains a lot). Actively seeking alternatives although I’m positive Avenza is aware there aren’t many great options, which is why they have engaged in the practice of making their product actively worse for its lowest paying customers. Will be hoping for their downfall and rise of a better alternative!

I’ve used Avenza for years and would have previously said it was a fantastic platform for purchasing and importing your favourite backcountry maps. When signing on most recently, however, I am extremely disappointed to find that they have squeezed every last feature behind a paywall. They’ve had a subscription model system for some time but you used to have some free-access privileges (including 3 free imports, access to maps offline), but now you need to pay to even ACCESS the maps you have on your account (this even includes maps I had PURCHASED from them previously!!!). They seem to have hiked the price up on their lowest tier subscription too. Needless to say, I deleted the app and will no longer be supporting their services. I have every confidence that Avenza will gouge more and more money out of you with each passing year. So disappointing.

Used this app for years with no issues. Then they removed the ability to export coordinates to UTM. Thought about switching apps after that but then after the last update none of my imported custom maps actually activate.

Subscription only greed. Like others, we’ve been using this for years. Way overpriced for value of subscription. See ya!

Been using Avenza for years and years and so have a dozen other employees , new update is pay only and its way too much money. Ridiculous.

On peut plus utiliser des carte téléchargé il faut prendre un abonnement

This company every year continues to make the app worse and more expensive. Even now with paid versions they have taken away basic features like importing maps after a certain amount. Instead of making a good product their goal is to squeeze as much money out of people as possible while providing the minimum

Purchased plus subscription. Found several bugs which has made this app unreliable and unusable. Contacted customer service who —NO JOKE — refused to help until I purchased a Pro subscription, which I don’t need or want. Unbelievably rude customer service. What happened?!

They restricted the free version recently and this is so sad to see. Especially for what it is.

They took away the free maps, now paid to do anything. Was an awesome app now thumbs down.

Was great but now it’s just a money grab. Don’t bother wasting your time and money

Instead of going forward, this company is moving backwards. Bring back free maps.

Avenza used to be the actual GOAT for accessible mapping solutions. The free account was limited, but it did a lot of heavy lifting allowing me and literally everyone I know to gain experience navigating and creating maps in real time. It’s too bad that greed took over on this one. The app no longer supports anything useful for a free user, so beware!

No free tier anymore

Downloaded this App because I wanted to buy a specific map for a trip to Australia. Signed in and attempted to purchase the map. Received an error message which suggested that I try again. After 4 attempts still no map. However now going to my apple account it shows 4 separate charges are now pending for the same map that I still haven’t received. BE VERY WARY - I now will have to report this issue to Apple and request a refund. Total waste of my time.

You have to pay now :(

Idk what happened but i am paying $45/year to not be able to download a single map? super gross.

Horrible initiative to change the free version

Working out in the bush, maps are sent to us everyday. It’s not reasonable to expect the employees to now purchase the expensive version on short notice. This change will affect the ability of supervisors to communicate to workers in the field. Productivity gains from this terrific platform will be cratered because employees won’t want to purchase a higher tier subscription, and it is not reasonable for a supervisor to ask them to do so. Pretty merciless cash grab, if you ask me.

Extremely disappointed about the new changes. Completely screwing over so many people who need this resource and messing up the way many companies run. Will be looking for an alternative

New price changes to not allow three maps greatly reduces effectiveness. Our organizations already pay for the pro level subscriptions so it’s nice to use personal devices as a backup. Looking for alternatives now.

Avenza has been an awesome tool. Especially being able to upload my own maps, however they are changes this feature to require a subscription of $60 a year. For people that only use it a couple months a year and upload their own maps requiring the subscription is super greedy. Especially when all I need to know is where I am on my map.

“It’s so bad, I want to give you a zero, but that’s not possible, so I give you a one” - Tyra Banks Users ability to use an app should not be placed behind a paywall. Avenza has become industry standard for mapping. It’s greedy to monopolize an industry and then charge users more for it. Never mind the awful update from last year where you cannot click and view multiple dropped pins at once, and dropping/deleting pins had to be relearned with no guide. Made working in the middle of nowhere, in the dead of winter, difficult.