Metropolis: Remarkable Parking Customer Service

Metropolis: Remarkable Parking Positive Reviews

Already great service!I needed to use this Metropolis for a job. I tried to register my car on the website but it wouldn’t let me. I downloaded the app but, I still couldn’t register my car. I tried a couple more times just in case I was just going it wrong (even though it is SO simple!) and, I ended up having to call customer service. I got a response within the first minute and had my issue resolved within 2-3minutes! Thank you again! So easy to use and I really loved that it shows you live price/time when you are in the garage!.Rose60293Version: 2.1.10

ConvenientI can’t say it’s a bad app especially when I need parking at the DMV. SO YEAH IT IS HIGHLY USEFUL. But I had found myself utilizing the app for the first time at the DMV and paid for an hour parking, come to find out that the DMV only accepting people with reservations at the moment (spring field ) which was disappointing so I had tried reaching out to metropolis for some support only to say they don’t give refunds WETHER OR NOT I STAY FOR THAT AMOUNT TIME! I also was told that it’s like a meter, correct me if I’m wrong, but with actual meters we have an option to put how much quarters in the meter, for time we estimate needed. unlike this where you pay for an hour and don’t need it then your out the amount you paid for that hour versus a meter if I put a quarter just to check if I can be seen at the DMV and came across that hiccup I would have only lost a quarter NOT $5. Suggestion: add an end time button in the app, so if things like this happen and they do we don’t end up paying for it !!! Especially for time not needed..MSNICOL3Version: 2.4

Your camera didn’t close my visitI parked at your location, called contractors lot, 1208 Pine St. in Nashville Tennessee on Saturday evening about 6:15 PM. I left shortly after 11 PM. However, your camera did not catch my departure, and thereby, you have been running the clock on me all day today on Sunday. I parked there less than five hours and should be charged only for that. My Tennessee license plate is BJP2445. Please close my parking visit and charge me appropriately for less than five hours. If you have any questions, please call me on my cell. Thanks. Don After talking with Customer Help team, my parking visit was changed to accurately reflect my time and the matter got resolved..Gamer195427Version: 2.1.13

Easiest parking everWas able to find a parking garage in Nashville for a concert within feet of venue. Drove in, parked, drove out and it was paided for The downloaded app with your information instantly sends you a text with time you pulled in and sends you a texted with your receipt when you pull out. It’s a little bit of chaos gettting out after event. But to be expected. There were attendants helping to get traffic moving. I loved not having to fumble with money or a ticket. Very pleased. There app shows the parking areas you can use all over the US.Weather girl TN63Version: 2.4

User-friendly and helpfulI was driving a couple different rentals while my car was in the shop and worried about whether the garage would recognize the different cars. Through the app you can easily add/remove vehicles, update payment/subscription info, and the system updates instantly so I was never stuck waiting at the exit. The app has everything you need and it’s very user friendly..NickyLaboVersion: 2.1.23

Parking at Gott’sThe new system is very easy to use. Loved the fact that I didn’t have to wait in line to swipe my card to pay. All I had to do was drive out of the parking lot and I immediately received a receipt. The con is that you have to pay tax. It was very small so not a big deal..Verified PayerVersion: 2.2

App was fine but could not add timeThe app and payment were easy but you could not add time which caused me to have to move my vehicle to another lot with the ability to extend time and have in and out privileges. That is a bug that should be fixed..Dr. Jack WrongVersion: 2.2

Responsive customer serviceI really appreciate customer service helping when someone else’s car with the same license number but a different state accidentally registered parking on my account. The response was fast and efficient..SnatitnafVersion: 2.1.3

Convenient and care freeThe easiest parking experience I have had while in Austin!! A little creepy though, it automatically recognized my cellphone and sent a text so I set up the app. Leaving the garage was as simple as a text of the receipt..Zombie life thugVersion: 2.1.23

Camera failed to sign me outBy using the app I was able to connect with a rep who helped me close my parking visit and I was charged the proper amount. I couldn’t close it via the website..BillinNashvilleVersion: 2.1.12

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Metropolis: Remarkable Parking Negative Reviews

Doesn’t let me unsubscribe! Must read before you subscribe!THE APP DOESN’T LET ME TO UNSUBSCRIBE! The app is not allowing me to remove my credit card and overcharged me for three months and is still charging for next month! I have never ever in my life wrote a single bad review. This is a first - I am extremely frustrated and angry, speaking from a multi-month subscribed user. I subscribed to the Metropolis monthly parking since May 2024 and I unsubscribed it in July 2024 - I removed my license plate, I tried to remove my credit card but it doesn’t let me, and I received the prompt that “cancellation already exists” in the app so it is reasonably for me to think this cancellation has been taken care of. However recently, I discovered Metropolis has been continuously billing me since my cancellation in July. I reached out to customer support several times for a refund and they are not helping - my app still shows that my subscription will renew autonomically on November 1, 2024 even that I have unsubscribed a million times and the back-and-forth email with the customer service for cancellation help. A cancellation from monthly subscription should not be as difficult as I am experiencing here. This app is extremely user-unfriendly!.Jay10241024Version: 2.4

Not user friendly and does not refundWe recently visited Nashville and our hotel used this parking platform for their parking lot. Our reservation was from Friday evening to Sunday morning so we selected the 48 hour time frame. There was a glitch on the card information page so we had to refresh the page and re enter the card information. After entering this information there was no additional confirmation page before the booking was completed. It was only after the booking went through that we saw the permit length had changed to longest allotted time of 96 hours (2x the cost of the initially selected 48 hours). There is no way to change the length of the booking online once you it is confirmed so we immediately submitted a help ticket online. Even though we would not even be in the state of Tennessee for the extra 50 hours that had been added to the booking, they would not change the duration of the booking or refund any money. I have never seen a company be so unhelpful and charge a customer for a problem that occurred on their own platform, and I will definitely not be using this parking platform again in the future..Sarahgrace172624Version: 2.0.5

Got a parking violation even though you payUpdate: it got even worse. They charged me for the subscription but lost the lot to another vendor. Did not notify me about the change. Absolute trash. I pay for monthly parking but still got a parking violation. The violation was for a neighboring lot and with a typo on the license plate. Their online tool to lookup violations doesn’t work so I needed to call them. If you call them and there are no agents it hangs up on you instead of letting you wait. When I did get an agent (Rebecca) they were very empathetic which was nice so shoutout to them for trying to do everything in their power but customer support is not able to look into these and relies on the same tool above so I have to email them. Last time I emailed them (when I bought the spot to confirm all I had to do was pay monthly on the app) it took them 3 days to get back to me. It would be so nice to just have someone take my money ($90/month!) and not cause undue stress. This was a paper notification, but imagine if they had towed the car...Dddd272727Version: 2.1.14

Fine…when it worksThis whole automated system sounds like a good idea in theory, and it’s fine when it works. Except it doesn’t always. I have to use it when I go grocery shopping in a major city because it’s the only parking lot…but the other day, the gate opened to let me out (which should only happen when the thing senses your car’s license plate and knows you don’t owe any money because you haven’t stayed long enough; the first hour is free at this lot), except apparently the camera didn’t actually see my car. Because it didn’t close my parking visit and kept charging me for a whole day. I contacted customer service and was told “welp, we have cameras so you weren’t overcharged.” And then they just closed my request. So…I guess I’ll be parking blocks away and carrying my groceries now? Don’t fancy paying $20 to park on the off-chance the cameras don’t actually see my apparently invisible car..TheseiplaceVersion: 2.4

“Drive in drive out” with a ticket!Steer clear if you haven’t budgeted $100 for parking. I LOVED Metropolis and thought it was such a great company & service revolutionizing the parking industry. I live in a rural area now so I don’t come in town as often, but I used to seek out Metropolis lots for the convenience of parking. Unfortunately, the other day I drove in to a lot I’d used many times before. I didn’t get any verification texts which I thought was odd, but sometimes they take a little while to get through, so I trusted the service to work as it always had. As I was driving home I noticed a piece of paper on my windshield and lo and behold, it was a ticket with a $100 fine! Dispute was rejected and couldn’t be appealed, and I was instructed to pay up. Fine, I’ll do that, but that’s the last money this company will ever see out of my wallet. I’m sorry, but a company that springs 10x the bill on unsuspecting customers for engaging with its product as advertised is just shady..Ashley 2011Version: 2.1.1

Terrible, horrendous and absurd wait timesI made a reservation at this lot (38 west 46th street) for august 28, 2024 from 12pm-3pm. I extended via mhy phone to leave at 5pm becuse my meeting ran late. However, the wait time to leave the car with the attendant to take the key and the wait times for retireving my car after requesting were ridiculous and unacceptable. I had to wait 30 minutes just to be able to drive in to the lot to have them take the car depsite my reservation. And when it came time to retrieve the car, i had to WAIT AN HOUR AND A HALF after requesting the car ! and for some reason there were people who showed up after me that got their car before me and after they were waiting maybe 10-15 minutes tops! THIS IS ABSURD AND UNACCEPTABLE. I will NOT be using this lot again and i will advise anyone and everyone i know not to use it either. Same goes for the metropolis app. If I could give negative stars, in my rating, I WOULD!.NyninjaVersion: 2.1.28

Don’t Store Your Payment Form!!!Go anywhere near a Metropolis camera and they’ll automatically charge you - without any consent - if you have a payment form on file from use elsewhere! I highly suggest ensuring you don’t save a payment form in their app/account. Had to attend a job onboarding session at a parking structure featuring Metropolis. As instructed by the tenant, I did NOT park in the Metropolis managed lot. I did NOT open the gate, nor pass through the gate. I parked in a permitted spot as instructed. A Metropolis camera happened to capture my license plate, while turning into the spot, and automatically charged me without any verification or consent. Simply because I had entered a payment form for use at a different parking structure months ago. Customer support was useless - despite admitting they have no video of me leaving (because I never even entered!) - and refused to refund. Had to dispute with my financial institution..DDingleberryVersion: 2.1.24

This company will try to gouge youThis company will try to gouge you. Once you give them your license plate and payment information, you will be automatically charged based on lots that you enter/exit. It is often unclear how expensive lots are until you actually pull into them. This is incredibly shady. They also have variable rates, so the price of a lot may not be the same from one time of day to the next. Others I know who use this service have reported being charged for tickets, towing, and booting with very little customer support. If you find yourself in a similar situation for minor infractions, do not expect Metropolis to work with you. They will give you the runaround, and you could be left footing a $100+ bill for their mistakes, lack of communication, or otherwise unethical practices, with very little recourse..BabbleAxeVersion: 2.1.23

Continuing to get charged even though I leftThis app has ZERO in person support. Everything is done over a support ticket/email and the support person keeps asking me for the same thing. I had a rental, parked and then left but I’m still getting charged for parking even after showing them my rental car receipt that showed the car was returned - theres a time of return along with the car info such as license plate. There’s no way the car can be in 2 places at once but the Metropolis rep keeps asking for a pic of the car and license plate - because we all make it a habit to take a photo of our rental cars right??? Should be straight forward with the car rental receipt that shows the car was returned which means it’s no longer parked at the lot that I’m being charged at. Super frustrating to deal with!.Kr1s2kVersion: 2.4

Beware unannounced rate changesTerrible experience with customer service - felt like I was talking to a wall. Got charged $11 to park for 39 minutes in a lot that provided the first two hours free parking. Sent screenshots, including of previous experiences parking in this lot without being charged. Apparently, the rates changed at some point within four days despite the lack of any signage indicating as such and there’s nothing they can do for a refund. Absolutely ridiculous. I miss the days before Metropolis took over my local grocer’s parking lot. Also the customer service reps continually mark tickets as “solved” immediately upon responding to a request, which is absurd. The consumer should at least get a chance to review and note whether they wish to continue their dispute before the agent unilaterally decides the issue is “solved.”.Pio2018Version: 2.1.19

CrooksAll of these five star reviews have to be falsified. Once they have your credit card and license plate combo on file, they use it as permission to charge whatever they want with absolutely no recourse or consequences. Prices, policies, and terms of service are all hidden to intentionally confuse the customer. Customer service, even at the supervisor level, patently refuses to provide reasonable explanations or even consider a refund. They’re building their empire off of people that don’t have a clue what the parking price is, but once the cameras scan your license plate, your card will be charged and there is nothing you can do about it. It’s theft, but they’ll tell you that you agreed to it. So don’t use Metropolis parking lots, lest you agree to be stolen from, which I apparently did..It’s Real BadVersion: 2.1.10

Pick upDrop off was great and easy. Using the app to pay and request my car was even easier. My problem came when I walked out of the airport to pick up my car. There were no signs of where my car would be when I finally found my car the valet attendant explained that he didn’t want to pull my car up to the airport because he didn’t want to deal with the traffic. When I explained that if he wasn’t going to pull up to the airport he needed to have a sign of where to go he proceeded to tell me at least my car was there to be picked up. Very unprofessional and condescending. Not what I expected when I paid for valet service..Trixie NDVersion: 2.4

ScammersI parked at the parking garage at 3939 stateline rd in Kansas City, MO. I received a violation notice in the mail with the inaccurate date and time of entry/exit and am being charged a $70 violation fee for a $12 ticket. This feels like a scam as the signage on the garage is not user friendly especially for those who have never been in a garage of this type. This was my first time parking in this garage and will for sure be my last! Especially because the timestamps and dates are inaccurate and they are asking me to provide proof that their camera timestamps are inaccurate. Please void my parking fee for the full amount!! This is not fair to those of us who have never been in a parking garage of this type and your company is taking advantage of this!.SyydneeeeeuVersion: 2.1.23

Beware of hidden event ratesMy wife parked in a Metropolis lot for train service to DC. This usually costs about $9 for the day trip which is fair. However the last time she parked there, the cost was over $50 because of an event rate charged every 6 hours, in 6 hour blocks. No signage at the lot and no notification of the event rate until the final bill. In my opinion this is an extremely dishonest practice (but I am sure it is profitable). I asked for a discount and was denied twice with their support stating something like ‘we post it on our website so that should be good enough for you’. Glad she did spend the night in DC or the parking would have cost well over $150..CdefroaVersion: 2.1.1

The worstThis company took over the garage at my work. They increased the monthly and daily rate. Multiple cars have been broken into due to lack of security. I stopped paying the monthly because $200 a month to park for maybe 12 days out of it. So I started paying daily. Out of the blue two months later I get a charge for monthly parking. So I reach out via email 3 times with still no response. I call and no one picks up. So I go to work to park cuz you know I have monthly parking for July. Get in the garage and am charged the daily rate and have no record of an active subscription! This place is predatory and a scam! DO NOT PARK AND SUPPORT THIS COMPANY IF YOU DONT HAVE TOO!.Docbran23Version: 2.1.27

The worst.My blood pressure rises every time I have to engage with this app. This is honestly the biggest bummer and so inconvenient. Having to share data with a company just to park is disgusting. Having to engage with an app in A PARKING GARAGE WHERE NO ONE GETS SERVICE IS INSANE. WHY DID ANYONE MAKE THIS APP OTHER THAN A CRAVEN CASH GRAB? Absolutely disgusting from top to bottom. Nothing about this is convenient or good. I will never be like, thank god I have that app! That sometimes erroneously charges me and has direct access to my credit card! This is something that benefits building owners and the app creators but no one else. I hope the people that created this app fail. I hope they are haunted..BrezusCristoVersion: 2.1.28

Terrible customer serviceThey manage parking at Parkline Miami and they owe me money because they kept charging me after I moved out of the building. At first, they said they would process the refund. 6 weeks later and they have started ignoring my calls and messages. I’ve been calling the manager Julio every day and he just ignores me 99% of the time. When he does respond once in a while, he says he will give me an update but inevitably never does. Not to mention they damaged my car multiple times while I lived in the building. Beware of any time this company is taking your car or charging you money..Ishk7Version: 2.1.24

They are scamI traveled to Detroit,MI and tried to start a visit for my somebody else’s car. It started to charge my own car which is in another state and didn’t even entered that garage. The customer service created a ticket and they keep asking me to send them picture of the car to investigate and they don’t explain why they need it. I sent it anyway and now they say send us a closer picture to “investigate”. This what a scam does! The customer support is terrible or doesn’t exist at all. I am waiting for an agent to answer for +20 minutes and it doesn’t connect me to anyone. If it’s not a scam, then what is it?.Ash_apple_1978Version: 2.2

C U Next TuesdayUnbelievably bad parking experience. I have parked all over the world and never experienced such a miss jointed experience as with Metropolis. On start my parking session I receive no confirmation by email or text that had paid or try to pay so scrabbling around the interface, I clicked on, the duration suddenly it became two days. As a result, I was overcharged $16. Desperate attempts within seconds of doing this to try and ask them to only charge for one day failed they do not care. They do not want to be involved. Avoid these folks or cost. they are absolutely the worst of the worst of parking people..MrandrewpthomasVersion: 2.1.28

Just more bloatwareThis app makes it harder to park places, and makes it just harder to go about my daily driving. The app is super clunky and the advertising is extremely misleading - they state that it makes it easier but it actually requires several steps in order to use the app. It’s so easy to just pay at the entrance of a parking lot and this app has zero benefit over the kiosks that are normally there. I don’t understand why anyone thought this would be a good idea. Now I just have to find street parking wherever businesses make the mistake of using this company in their processes..🍪🍪🍪🍪🍪Version: 2.1.25

Just park on the street to avoid the headache!They made the simple process of dipping your credit card on the way out of a garage somehow excruciating. apparently, the system is meant to scan your plate on the way out, but every time i’ve used a garage serviced by metropolis i have had to call customer support because the timer did not stop when i left, incurring extra hours of fees. furthermore, it appears that if you want to visit two businesses with parking validation codes, you still have to leave the garage and drive back in in between in order to redeem both codes because the developers failed to consider you might want to patronize more than one place in the area, and validation discounts are completely nullified by staying even one second over. in short - - park on the street if you have to, it goes directly to the city instead of the pockets of yet another purveyor of middle-man apps..Phill glazzVersion: 2.1.13

Pay attention to the ratesI have been using this app to park at my local store ever since they took away the physical ticket option. The app was fine though, 2 hours of free parking, same as the ticket was. Until they upped the rates by 75%, and didn’t tell anybody. It went from two hours of free parking to 30 minutes, and I’ve been getting unknowingly charged $10 every grocery run from the beginning of this year that I’d been parked for 30 minutes and 1 second. If I had known this, I wouldn’t have been parking there. $10 base-charge is absurd..BDAWG1920Version: 2.1.23

TerribleI was charged more than the amount posted outside the parking garage, and asked their support to refund the difference, since you can’t leave the garage without paying. Their support basically said not their problem, and I should have checked their app before parking there. They went in to say they only have to post the most common price for the lot, and that the can charge whatever they want for events without honoring the posted pricing. If that’s how they do business I will avoid parking with them in the future..CQ493Version: 2.1.24

This app is terribleI can’t even think of the right expletives to use in this review. There’s plenty that come to mind. The software rarely works and results in erroneous charges. I have had to reach out to their customer service on multiple occasions because it won’t register my visits until many hours after the fact (way past the point of my validations working). On top of that, the process to get a refund is time consuming and their associates don’t know up from down. Any competent business owner stays away from this place..Bill_K13Version: 2.1.23

This company is a scamThere’s posts about this all over the internet. But we used this app and parking service in Nashville, I set up the account on my app, made sure it was checking is in and out of parking lots every time. Months later I’ve received multiple parking tickets in the mail from them. For the exact parking I already paid for in their app. There is literally not a way to speak to a customer service representative on the phone. I’ve been emailing them for weeks with nothing more than a generic form email reply. DO NOT USE..Kmblu27Version: 2.1.12

Erroneous charges after validatingTheir AI and app get things wrong way too often. I get charged incorrectly more than twice a month, so I get to waste time contacting support for a refund each time it happens. IMO The data collection policy is a breach of privacy. However, I cannot just ‘park somewhere else’ because this is where I can get GROCERIES for my family. The company’s mission seems good, but the execution is frustrating and needs a lot of work before it offers the smooth, carefree parking experience it promises..A guy called RyanVersion: 2.1.25

This App/Website is a SCAMPlease note that they won’t allow you to reduce time. When you’re trying to figure out how to pay and click around and accidentally add 24 hours, you’re stuck paying for it. You can contact the support button but they won’t do anything. I’d suggest parking anywhere besides these spots. They should allow users to edit their times but they won’t because they like yo rob peoples money. Definitely won’t be using this again and will make sure to tell others..CJW1218Version: 2.1.7

Deceptive CompanyI was forced to use Metropolis to pay for parking in a garage and they did not make it clear that by paying to park, they were saving my personal data and credit card info to their site. I was using a rental car when I initially paid and now I am getting charges for a car that is not mine simply because the only info they require to authorize a credit charge is a plate number. *They are removing negative reviews, and I assume the positive reviews are bots or written by the company itself*.Penny52223Version: 2.1.18

NO PHONE NUMBER FOR DISPUTESHi I pay for parking at a garage and changed plates and it didn’t update in the app and now I’m hit with almost $1500 worth of parking fees. There is no way to call customer support about disputes you can only email. You can only talk to a person If you’re locked in a garage. And they are not responding to emails and when they do it not only doesn’t even address my question, but it is written so bizarrely and with weird grammar that I truly don’t know if it’s a scam? I just need to talk to a person to figure this out!!.BronzeshadowVersion: 2.1.9

FraudTheir A-I scanned someone’s car as it entered and put it on my account and I was charged for someone’s parking. My car that is registered was sitting in my garage at home as I was getting alerts that someone had entered a metropolis parking garage and then again when they exited. It wasn’t me or my car thats registered. I’m home laid up in bed post surgery unable to drive. I contacted support and received no help. Disputing the charge with my credit card company. Too many flaws with this concept of parking..KmiltiVersion: 2.1.20

System is mean and unforgiving, an impersonal greedy companyValidation didn’t work because I drove a different car even though agent contacted about the problem could find me in the system by my phone number. Paid full price which was expensive. On previous date had to pay because the driver in front of me was stuck at the gate and my time was then over the validation. Absolutely no refunds under any circumstances is the customer service answer..GamesstorkVersion: 2.1.18

Worst possible experienceThe cameras do not work as advertised. The software does not work as advertised and it leaves open sessions indefinitely racking up extra charges. There is no easy way to close your visit if the cameras do not work 100% which on my first visit, they failed completely. The worst technology experience I have ever had: 10 out of 10 DO NOT recommend Metropolis ever. I will now happily pay 10 times the price to avoid using this product ever again..Prep2121Version: 2.5

Low price parking but not worth itParked and paid 2 times with no problems but all other times received parking violations even though I paid through the app, there’s a scam going on for you to park and receive violations give them extra money there are parking garages who charge more but no headache dealing with showing you paid every time you receive a violation plus you can have covered parking during bad weather don’t waste your time using their parking lots..Stepbling82Version: 2.1.27

Awful Customer SupportMy company uses Metropolis for our parking garage and covers all our parking fees. Metropolis charged me over $80 in parking fees that should have been covered by my company’s parking subscription. When I contacted customer support, they were not helpful at all and shut me down without a conversation. Ken P on the customer support team should be fired. Absolutely the worst customer experience I have ever had. Because the app made a mistake, I’m out of $80. Avoid this service at all costs..Michael1716483972Version: 2.1.25

Apparently the app lies said I left 4 minutes before end of 90 min free then charged me for 2 daysI am just really disappointed in this whole app it did a horrible job of tracking me apparently- it said I left 4 minutes prior to the end of the 90 minute time but then it continued to log me at the location for two full days even though we immediately left the location at optimist hall in Charlotte and drove to Florida. Awaiting a response and refund.MccallTVersion: 2.5

Awful app, awful companyThis company took over my monthly parking garage in Manhattan and it has been absolute pandemonium since. The attendants have no clue what’s going on, the existing customers are left hanging, and the app (which is supposed to make things so fabulously easy) just creates far more problems without providing a human being to solve any of them. This is the perfect example of tech cluelessly making a mess of something that was in no need of being “disrupted.”.CW/NYC/GhentVersion: 2.1.26

Not good for making deliveriesI went in to make a delivery and had to drive all the way to the 8 floor parking lot to drop off food delivery and they charge me $7 for being there for exactly 12 minutes. I did not realize the charge until I was at another parking lot and had to enter my email and phone number, trying to get in and realized I owe them $77 for failing to pay the $7 charge for the 12 minutes and a fine for $70 These people are a total scam..Style1**Version: 2.1.18

Worst Parking Experience I Have Ever HadI parked at their Down on Grayson lot in San Antonio, entered my car and payment information, and was told I could just drive out of the lot to pay. I did so, and received a 37 dollar violation. Not to mention, I was eating dinner where my parking was validated and should have been free. They refused to accept my proof of signing up for the parking, and my receipt from the restaurant, and they still charged me for the violation; albeit I was able to get it reduced to 17 dollars. Even so— it is not my fault that I drove out of the lot and it did not charge me. All of my car and payment info was correct. I do not recommend using their lots, and I personally will never park with them again. An absolute scam with no phone number to call..Sarr.elizabVersion: 2.1.27

Paid for parking and still got a ticketI paid for parking I even took a screenshot because I know these apps are scummy. They couldn’t find record I paid until I pulled up the receipt. Now all the sudden they could? But they said I didn’t park in the right location. I literally scanned the qr that was ON this parking space. This company took over recently, they increased fees 30% and they are still trying to scam more. 1 star is too much..Darknightkcmo93Version: 2.2

Very badly designed authenticationThere’s only one way to sign up which is through your phone number. I’m on data plan and had to turn on roaming just for using the app. There’s no vending machine at the parking station and I can’t turn around. It is a forced sale. Very Poor experience!!.DZzz121Version: 2.1.24

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