App Customer
Service

Microsoft OneNote Customer Service

About Microsoft OneNote (Microsoft Corporation)

Capture your thoughts, discoveries, and ideas and simplify overwhelming planning moments in your life with your very own digital notepad.

With OneNote, you can plan that big event, seize that moment of inspiration to create something new, and track that list of errands that are too important to forget. Write memos, make a digital sketchbook and save notes right on your phone.
Sync your notes via OneDrive to access them anytime, anywhere. Whether you're at home, in the office, or on the go, your notes are available to you across all of your devices.

Get the complete Microsoft Office experience when you sign in with your Microsoft Account. Take notes, share ideas, organize and collaborate when you download Microsoft OneNote today.

Capture Anything:
• With OneNote, you can plan that big event, save ideas to create something new and track that list of errands that are too important to forget.
• Save pictures of whiteboards, photos or printed documents in your notes with Office Lens. Quickly take a picture, automatically crop and insert the image into your notes.

Organize, Search and Secure:
• Quickly organize your notes in a way that works best for you with powerful organizational tools.
• Find your most recent notes quickly and pin the pages you use most.
• Secure your notes with a password and use touch ID to quickly access them.

Sync your Sticky Notes:
• Quickly save your thoughts and ideas with colorful sticky notes on the go.
• Sync your sticky notes to access them from anywhere on any device, anytime.

Save, Share, and Collaborate:
• Save to the cloud (OneDrive, OneDrive for Business, and SharePoint) and access your notes on anytime and on any device.
• Collaborate and work together in a shared notepad.

Write & Draw on iPad:
• Use a variety of pen colors and settings to create beautiful handwritten notes and drawings.
• Draw with confidence with "Convert to Shapes" mode: OneNote will automatically convert hand drawn shapes into crisp, perfectly regular polygons and circles.
• Use a stylus or the touchscreen to write notes or use OneNote as a sketchbook.

OneNote is free on iPhone and many other devices. Get started today! Download OneNote and sign in with your Microsoft Account or the account assigned to you by your work or school.

Monthly Microsoft 365 subscriptions purchased from the app will be charged to your App Store account and will automatically renew within 24 hours prior to the end of the current subscription period unless auto-renewal is disabled beforehand. You can manage your subscriptions in your App Store account settings.

This app is provided by either Microsoft or a third-party app publisher and is subject to a separate privacy statement and terms and conditions. Data provided through the use of this store and this app may be accessible to Microsoft or the third-party app publisher, as applicable, and transferred to, stored, and processed in the United States or any other country where Microsoft or the app publisher and their affiliates or service providers maintain facilities.

Please refer to the Microsoft Software License Terms for Microsoft 365. See “License Agreement” link under Information. By installing the app, you agree to these terms and conditions.
CategoryProductivity
Release DateJanuary 18, 2011
Latest Version16.109.3
PriceFree
Age Rating4+
CompatibilityRequires iOS 18.0
Last UpdatedJune 1, 2026
Size362 MB
Supported Languages (32)
EnglishArabicCatalanCroatianCzechDanishDutchFinnishFrenchGermanGreekHebrewHindiHungarianIndonesianItalianJapaneseKoreanMalayNorwegianPolishPortugueseRomanianRussianChineseSlovakSpanishSwedishThaiTurkishUkrainianVietnamese

What's New in Microsoft OneNote (v16.109.3)

This month’s update is bug fixes only.

Thanks for using OneNote! We listened to your feedback and updated the application with optimizations to help improve your note taking experience.

Having trouble? Send feedback in the app (OneNote->Settings->Send Feedback)
Have an idea? Add to our feature suggestion box at https://aka.ms/onenotefeedback

Microsoft OneNote Contact Information

To reach Microsoft OneNote customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameMicrosoft Corporation
Company WebsiteOneNote.com
Company Email[email protected]
Customer ServiceOneNote.com/help
Social MediaFacebook / Twitter

Microsoft OneNote Subscription, App Deletion & iOS Support

How do I cancel the Microsoft OneNote subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select Microsoft OneNote from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the Microsoft OneNote app?

Touch and hold the Microsoft OneNote icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

Microsoft OneNote purchases, refunds and billing issues

Report billing or refund requests for Microsoft OneNote through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the Microsoft OneNote App Store page.

Distribution of Microsoft OneNote Reviews

Of the last 100 reviews shown, 37% are positive (4–5★) and 63% negative (1–3★). App Store overall rating: 4.7 / 5

5★ 23
4★ 14
3★ 15
2★ 14
1★ 34
Most mentioned:notesnoteipadpageworkotherfeaturesapplefeaturetext

Microsoft OneNote Positive Reviews and Ratings

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Great but could use some fixing

I have been using this app to help me take notes on PDF’s of readings or PowerPoints from classes. The issue I’ve run into is either certain images not loading across devices or some not updating at all. Some PDF’s I’ve had to rotate on my iPad, but they are still wrong on my computer. All of my markings are as though the PDF’s have been rotated, but the images themselves are not. I end up having to have my iPad AND my Laptop open with OneNote just to make up for the inconsistencies. Another feature causing issues on the iPad is the “undo” button will sometimes force me to scroll to a different part of my notes. Or, if I somehow don’t hit exactly the undo, I am forced to the top of my notes. Which, if I am in the middle of an over 100 slide PowerPoint during lecture, has me wasting time trying to scroll back to my spot. I know it might be hard to include, but it would be nice if my Apple Pencil shared features it has on my device with OneNote. If I could have the option of my hand writing turning into text or even being able to search my notes for something handwritten would save me a lot of time. I know what is available is limited to licensing and what the developers can manage, but some things for the future maybe? Otherwise this app has been really good for digital note taking for classes. I am a full time student and got tired of buying notebooks and paper for each class. Now, as long as my device is charged, I can just open any notebook on the go.

JahbcjdVersion: 16.43
LOVE

I am an iPhone user who first used OneNote at work using Microsoft. I loved the organization of it better than the systems I’d used before. I then migrated my notes from elsewhere. I recently got a tablet and stylus and OneNote has really leveled up in functionality. Now I use OneNote and Apple notes exclusively. Two of my favorite recent uses: 1. I was watching a master therapist working on a training film with friends. There was a transcript for the video. I uploaded that into a note in my experiential family therapy section. Then I got to sit back and enjoy, and take notes directly on the transcript without feeling like I also needed to pause to write out some key sentences I would have wished I could quote if not having the transcript. That thing you get to do with a paper copy: doodle, highlight, jot words and phrases, exclamation points. All there. But no various notebooks to carry around and make sure not to forget when coming to an event like that. 2. I draw tarot cards most mornings as part of a daily/devotional practice. I did this before the iPad and Apple Pencil, but I wrote notes in a paper notebook. NOW with those tools and OneNote, I can hold up the tablet, snap a picture of my spread, and write notes directly around the image of the cards. Because of this, I notice I am learning the card associations more quickly.

ECooprVersion: 16.62
Very versatile, a little glitchy on ipads.

Super versatile note taking and sharing app. It has some really cool features only for the PC software that i wish i had on the iPad like searching hand written notes and turning them into text, or recording audio and linking your notes to the place in which they occur in the audio. (You can use most of these on a p/c after you take notes with your iPad though.) But at the end of the day it is still a great fusion of typed and hand-written notes (if you have an apple pencil), with a pretty convenient organization structure and a nearly limitless canvas. You aren’t forced to take all your notes in 8 1/2” x 11” increments. Most of my frustrations come from my inability to turn off the auto correcting features. It capitalizes letters after a period, and turns some things into symbols when i really don’t want it to. so far, I haven’t been able to disable this. Also, when I’m using my bluetooth keyboard arrows to navigate, it alway jumps two spaces at a time. I’ve had to learn keyboard tricks to get around these quirks. My biggest problem was when my school’s network was unable to connect to microsoft online. If this app can’t connect, you will get several warnings and all your notes are effectively in a read-only mode. I spent several minutes looking for an offline mode, but I ultimately ended up scrambling to take notes on paper that day. Overall, it’s still my favorite way to take notes. It is both structured and free flowing, and it really works for me.

Dan Dan 42Version: 16.17
The best app, ever!

The OneNote app is so easy to learn and so versatile, I use it for everything. The fact that I can add a document on my iPad and have access to the document on my iPhone, it’s just priceless. This is the one app I couldn’t do without. Take a picture of all your favorite and special recipes, import them to OneNote, and Voila! Copy and paste all your favorite online recipes, including online pics. All your recipes are readily available. OneNote is also great for school—I wish this app was available when I was in college. Copy and paste documents, PDF files, links, and graphs. Because of cloud services loosing all of your documents is pretty much a thing of the past; however, if you’re anything like me, always expecting the worse, I like backing up my documents locally, also using the MS OneDrive cloud service and Apples’ cloud/iOS back service. All of these back-ups happen seamlessly and without my intervention, no extra steps required. OneNote is easy to use, fun, and intuitive—truly the possibilities are endless. And one of, if not the most important thing about OneNote, it’s a MS product. The company/product will probably be around forever. MS is not a flyby, one person software company, here today gone tomorrow. Do you know how many times I’ve had to stop using and/or delete third-party software because the “software company,” located in Russia, China, or India is no longer providing updates? I don’t mind using software products from startups for games, utilities, and other everyday tasks. However, for important lists and documents I’d prever to go with a software company that’s been around for decades.

M.rodzVersion: 16.83
Using it for years

I tried many other apps to track and manage all the minutiae I need for my varied life family work health ministry spiritual life and entrepreneurial issues. I tried others because they had just some advantage in one way. I would wish One Note could do this one more thing. Now One Note is everything I generally need in one place. The only thing more would be a mind mapping app type feature like Lucidchart. If Microsoft added that to One Note WOW it would totally rock. THE best part of One Note is that over many year and many devices and computers my notes have never been seamlessly picked up in the new device. The least stressful app I ever owned. Exact opposite actually, it makes me relax once I capture my thought in One Note. It is like extra raw memory power in my brain. It saved me from loosing a good detail idea for a particular client many times. I stress much less taking notes in One Note knowing I will always see them again no matter what happens to my device. Backups don’t work as well as that... l mean if you have 30 clients and you have quick note to make on the job and then over the phone then a photo to add or screenshot with weblink to a supplier or pdf One Note does it like nothing else can.

RobbyLovesJesusVersion: 16.44.1
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Great App!!

I honestly didn’t like it at first, but I have grown to like it. Some features that people will want is an audio recording function to play back lectures. Notability does a great job at that, Some improvements for example is one note is the lag between writing and typing. It just doesn’t feel smooth sometimes. Also, lag and exporting of images is not good. I want to move images freely, spin them around, zoom in and out without any hassle. Last thing, is the paging of it. *IMPORTANT TO HIGHLIGHT*-The paging of one note is weird that I wish it is like notability and good notes 5 like page 1, 2, etc of page breaks. Then, show the pages like 1-10 on the side that I can find, instead of me scrolling down to find that particular page. **IMPORTANT TO HIGHLIGHT*-The “endless page” feature is a pain to deal with then being a perk. The pages never end or break like notability. Especially when I need to export pdf’s or print one note notes. When I go print the pages as review to see physically the format is messed up. I hope one note fixes this issue. Also, split screen should apply to OneNote like notability and goodnotes. There should be rulers, or the straight lines or straight shapes feature. If one note has the same features as one note it surely will be the greatest note-taking app. The syncing is amazing though.

Dvu12Version: 16.57
A+ for Getting My Life Organized!

I have been using One Note for years and years. It is amazing how many ways I use it in my personal and work life! It has dramatically cut down on the paper in my life. I teach a college personal finance class and highly recommend it as a way to store and keep copies of personal records (e.g., driver’s licenses, pics of auto license plates, insurance cards, health history and passports). I also keep contact info on credit cards in case one is lost or stolen. For electronics, it is a handy place to store passwords, user ids and software reminders. When I travel I couldn’t live without OneNote as a means to keep track of my itinerary, lodging/transportation reservations, suggested sites to see, and so much more! Also use it as a gardening tool to keep track of what I have planted with names, pics, sun/shade preferences, care tips, etc. Would you believe this is just a sampling of the many ways I find the software useful. And what really makes the software great is its search feature. Everything is at my fingertips by just typing a a few letters and I get a quick list of related notes. Installed on my mobile phone, everything goes with me for whenever I need it!

PABWIVersion: 16.70
A Fantastic Notes App on iPad, but Mouse Support Needs Work

OneNote is a great app for notetaking on iPads, whether via typing or handwriting with a compatible stylus. Both can be used together interchangeably to create a remarkably versatile workflow that syncs seamlessly across devices. It’s an extremely useful tool for college notes that I come back to often. There is one issue with the app that frustrates the experience a bit, however, and that is the clunky mouse support. With other Office apps being able to take full advantage of the fast-highlighting features that iPadOS has brought to the table, being unable to quickly highlight and format text the same way in OneNote makes the experience more jarring. It takes a double-click to initiate highlighting mode on a word, as the pointer does little more than emulate a finger at this point; from there, the highlighting start and end bars have to be moved around, then formatting applied. It’s not a deal-breaking issue, but it can be an impedence to a note-taking workflow which makes it a bit harder to be swift and organized with color or other formatting compared to a PC. Aside from this, the app functions incredibly smoothly, and is a great, free all-rounder notes option for all sorts of different applications.

Pyxxl355Version: 16.48
Helps me keep up with college

OneNote has helped me keep up with my college homework and notes. It allows me to do different things such as use the drawing tools to take handwritten notes, and also to type whenever it’s most convenient for me. Another big thing I like is that the canvas is infinite, and the app gives me templates such as different sized squared paper and lined paper. I can edit PDFs, add photos, add charts, etc. I can see my notes from all of my devices without a FEE! It’s completely free which is important to me. There are some downsides, however. I am taking math courses which would require me to have a ruler, and although the app on my laptop does have a ruler, my iPad doesn’t. Now, i can always switch to my laptop when I need to use it, but it would be more convenient for me to have it across all of my devices. There are a few things that could be changed to make the OneNote app more aesthetically pleasing, such as a better highlighter when using dark mode, because I can only see what I’ve written highlighted but cannot see the rectangle. Again, this isn't a big issue but a suggestion. Overall, I am very happy with using OneNote. It’s a MUST for college students!

VanessaghVersion: 16.71
Love OneNote!

New: Two asks for the developers: 1) Any chance of being able in future to choose or create notebook covers? 2) I have a notebook with say, 400 pages sorted in alphabetical order but if I want to go to a page beginning with K or R, for example, I have to scroll & scroll through hundreds of pages to get there. It would be incredible if I could simply press the letter K anywhere in that notebook & have OneNote automatically jump to the K or R pages. This feature would be life-changing for those with notebooks containing hundreds of pages. Please & thanks! Old Review: On long notes, when I try to select sections of text, the keyboard interferes with my view of the text as I'm selecting it & 9 times out of 10, causes the selection to be lost & I have to repeat the process time & time again. VERY frustrating! Another issue is when a note contains a voluminous amount of text, it takes an incredible amount of time to navigate within that note & display of the note slows to a crawl or even stops responding altogether (iPad Air 2). Otherwise, I love the app & find it very useful & packed with features. If these 2 issues were resolved, my rating would be 5 stars.

LadyLuceeVersion: 16.89
Awesome but needs work!!!

So Many times have images not show up or show up extremely distorted across devices. Several of my professors prefer to post pdf files of their PowerPoint lectures instead of the PowerPoint itself. These lecture notes are extremely long sometimes 108 slides so I usually download them and use my laptop to insert the pdf files to onenote and then use my iPad to take notes. The converted PDFs sometimes show up extremely distorted on the iPad making it very difficult to annotate and take effective notes. Please fix this issue and make life easier for us college students. One more thing, when I insert a PDF file with several hundred pages and make notes next to it. When I want to print the notes out on a regular A4 paper. Onenote shrinks the pages so much that the hundred of PDF pages fit on only one single A4 paper making it completely unusable. I really really would appreciate having proper page layout options in the touch version of onenote to set strict borders to have specific page size like A4 so that both the inserted PDF pages and my notes next to them will both show up on the A4 paper and not shrink to extremely tiny size.

SwordD3vilVersion: 16.24
Request for Native Markdown Support and Merged Cell Support in OneNote

OneNote is a powerful note-taking application, but it currently lacks native support for the Markdown format and merged cells in tables. Markdown is a widely used lightweight markup language, and many users would like to be able to use Markdown directly in OneNote without relying on third-party tools. Additionally, support for merging table cells would greatly enhance the functionality of tables in OneNote. I would like to see OneNote add native support for Markdown, allowing users to directly use Markdown syntax in their notes. This would greatly enhance editing efficiency and note readability. Specific features could include, but are not limited to: 1.Real-time rendering of Markdown syntax. 2.Support for importing and exporting Markdown files. 3.Keyboard shortcuts for Markdown syntax. In addition, I request support for merging table cells in OneNote. This would allow for more flexible and complex table structures, which are often necessary for organizing information effectively. These features would greatly benefit developers, writers, and many users who rely on Markdown and advanced table formatting for text editing. I hope the OneNote team will consider these improvements and incorporate them into future updates.

S4kura yawVersion: 16.87
Please turn off automatic capitalization

Thank you very much for your service. I have recently begun to write more notes for work and school using OneNote. I typically write from a mobile device, on which I definitely have auto-capitalization set to off. Unfortunately, OneNote continues to automatically capitalize my words, even upon review. I deliberately edit notes differently and often do not want capital letters at the beginning of each line or elsewhere. Moreover, I also write in multiple languages, but OneNote seems to have trouble recognizing it and will correct my writing much more frequently than other apps, becoming a great hindrance at times. Please adjust these settings or allow specific control from your application. I do actually have auto-correct and auto-capitalization set to off in my device settings. As a bonus, it would be wonderful to have additional possibilities with regard to editing the text appearance (font styles, sizes, highlights). Thanks! I appreciate your incredible work. Update: I can now expressly adjust settings for spelling and automatically capitalization within the app.

All_FruitVersion: 16.33
Excellent for work and school

I’ve used OneNote for many years now and find it very helpful for organizing my work and educational notes. I use it across PC, Mac, iOS and iPadOS. It is great to have access to notes on all devices and combines written and typed text, hyperlinks, screenshots, attachments. The writing is natural and smooth. The biggest shortcoming for me is the poor printing or PDF export capability. OneNote treats the document as one continuous document. This is very nice for restriction-free notes, but when it comes to printing or exporting to PDF, there should be some flexible page set up option which aren’t there. Because of this, for submitting written homework or saving notes to share with others at work, I find that I need to use other apps to get the job done with reasonable formatting. It also does not play nicely with formatting when pasting from OneNote to other Microsoft products. These haven’t been fixed in sometime. I hope this review/suggestion is read by the development team, because it would then be a very complete tool for me. Another more minor improvement would be the tables, which are self-formatting. Some improved control over those would be helpful.

Big_ocean33Version: 16.43
Excellent program and app, but...

I have used OneNote for a very long time on my PC, and I’m thrilled that there’s an app! However, the last update has spoiled my workflow. Every time I want to add a new section or note I have to dismiss the ribbon at the bottom of the iPad. I use a Logitech keyboard case with my iPad because I find typing onscreen cumbersome and slow. There’s a ribbon that shows onscreen at the very bottom of the window. This ribbon contains predictive text suggestions, style options, etc. I have tried closing the predictive text in settings, but it does not remove the ribbon within the OneNote app. Before this update the new page/section button was at the top of the window. It now resides on the bottom - causing two problems. The first is that it is covered up by the ribbon I mentioned above. The second problem is that new iOS feature that you can access other apps by tapping the bottom of the window. THAT thing pops up if I am off a fraction of a hair from the button, also frustrating my workflow. Please find a way to put the buttons at the top of the app again to resolve this problem. Otherwise, GREAT app!

LJ_BlitzVersion: 16.6
High functionality

This is a flexible app, as it works on every device I need (Microsoft and Apple) with high updating speed in real time so long as there is internet connection. I also have the ability to organize my notes sufficiently as an attorney, and I love that I can have multiple email accounts associated with different of my notebooks so I can access personal and work notes in my device but only my work or personal notes when logging in to my notes in the appropriate account online. Note search function will soon become invaluable. I do wish there was a broader, long-term sharing ability so any of the law clerks or attorneys in my office could see and edit notes without me having to share a notebook each time, but that might be solved when the office totally transitions to electric and we possibly have a singular work account. And I wish I could have the notes appear in certain folders (client folders) I’ve saved and organized in one drive so ALL the client info could be organized in one place instead of opening up two apps. But other than that, I really enjoy OneNote for typing, drawing, and all the other little functions as I discover them.

Tickkick14Version: 16.12.1
Awesome app

As a college student, this app has saved my life! It’s so much better than the note app that came with the iPad and unlike so many other note taking apps, this is free! It allows for so much more personalization and manipulation of your notes. For example, the apple notes app only has like 5 different colors you can choose from, and 2 of the colors are too light to be note taking colors. But with OneNote, you can customize any color! It comes in very handy because I organize the different sections of my notes by different color writings. Also, it allows you to zoom in and out of the page when writing, which is so cool because I can write really small fonts by zooming the page in and then zoom it back to regular size to have very neat and clear small writing. With other note taking apps, if you want to write very small you just have to pray to god you have surgeon steady hands that won’t make the writings ugly. The one thing I would suggest is to add a ‘pencil’ feature like the notes app because sometimes when I draw math models or graphs, I don’t want every line to be a opaque ‘pen’.

小陈串Version: 16.10.1
Language study

I love using OneNote with copilot or ChatGPT. The AI creates a study plan for me based on input I provide and organizes it all in one note I then ask the AI to provide me 50 intermediate Korean sentences with explanations of the grammar and a vocabulary list that I can then study through throughout the week using OneNote. When I study in OneNote I switch to immersive reader, and Onenote will read the 50 sentences in Korean so I can practlistening skills. I pause after each sentence and practice saying it aloud to my phone and the Papago app. If Papago displays the same sentence in Korean as the one in OneNote then I’m confident I got it right but if Papago display something else, I know I mispronounce it, and I can then go back to immersive reader and listen again to correct my then try and Papago until I get it right . Once I have my pronunciation down, I can then get out of immersive reader and practice writing in OneNote. Everything for the week is stored in one location. It’s great using OneNote with AI and Papago has taken my Korean language learning to the next level.

Scam card offerVersion: 16.100.2
Great! But has one annoying bug with iPad Pro:

OneNote is superb! I love using it on all devices and it’s the perfect thing for the iPad Pro. There is one thing that is really annoying, I wish one could fix this and then I would undoubtedly give 5 stars: When importing meeting details into a page and then writing with the Pencil (by hand), the written content or when you draw something is always pulled up to the top of the page over the meeting details after a while. Did anyone experience this as well? Is there any solution to this problem available or can developers maybe look into this, please? One of my favorite aspects of One Note is the search function. The fact that it is able to find words in screenshots, PDF, emails as well as hand written notes is phenomenal. This way, no matter how organized your notes are, you are always able to find whatever you have in mind. It is my extended brain, I just copy things in a random section and search for buzz words that I have in mind with the related content and always find what I need very quickly. Across 15 different notebooks!

Tobi1992suVersion: 16.78
Three things would make OneNote perfect above ALL others others

1. Tags that sync across platform . 2. convert handwriting in app, and 3. and true iOS drag and drop This app is begging for tags to work and sync across all platforms The find tags feature in One Note 2016 is an amazing productivity tool where I can tag todo's in my notes and build my list without ever leaving my workflow. Tag while I note then 'find tags' to see my list across page, section, notebook, etc. But tags aren't customizable on iPad like on Win 10 or 2016. And tags in 2016 don't sync to Win 10. And neither Win 10 OneNote nor iPad have the find tags feature from 2016. So frustrating. Second I need handwriting convert to work like it does on Win 10 and 2016. I still use it on my PC on notes from my iPad but that's a slow workflow. Finally - embrace the platform and make drag and drop work. Into OneNote and out of OneNote. That said I've tried them all and right now I choose OneNote despite the obvious and painful feature gap. And I have tried them ALL. Well all the contenders anyway: Good Notes, Notes Plus, Nebo, Notability, Penultimate, Liquid Text, Margin Note and on and on. I'm looking for a note-taking app that allows me to handwrite, organizes well, contributes to productivity, and is cross platform. And yes I'm a business user too, so it has to work on the dreaded PC my employer provides. I love seeing OneNote sync between PC and iOS while I'm taking notes in a meeting. And I love the find tags feature in 2016 to make and organize my todo list on the fly. I also love the ability to organize in notebook, section, and section groups. Sub-pages are handy too, though they should be easier to use on iPad. All in all a great app - if they could just fix those 3. Okay start with #1 and I'll be incredibly happy ;)

BniecoVersion: 16.35.1
Not Perfect, but I love this App

While there are many things more that I wish OneNote can do, I have been able to use it in a variety of ways that have changed my work life for the better. I have used it as a personal organization tool to house my notes for my team, and I have even used it to create a knowledge base for my team. The simplicity of creating an article and easy search capability within the notebook made it an essential tool for us when we didn’t have a quicker and more robust tool at our disposal. While my heart wants to rate it at 5 stars for the positive impact it has made on my workflow, I am giving it 4 because of the quirky limitations it currently has. While backing up on a PC is somewhat easy, I find it to be almost non existent on a Mac. Templates would be a fantastic feature to help get some ideas off the ground instead of having to start from scratch. The look I see on desktop doesn’t always translate well over to the mobile version, but that may be the way I’m creating my note. All things considered, I love this app and hope it never goes away.

I love Pokémon!!!!!Version: 16.87
Needs improvement

When you do highlighting or drawing to underline some thing if you go back and modify anything that occurred prior to that then do you highlighting or the drawing ends up moving and not staying with the item that you were highlighting. Likewise when you highlight something it would be nice if it would sense that you were trying to highlight an item and that it would put a nice highlighted straight line on the item, thus as you draw your finger across the word or words, it would simply be a starting point and ending point but the rest would be controlled by the program and be a perfectly straight line. Another thing is that it’s difficult to get to the beginning of a line because it is up against the edge of your cell phone screen. Unfortunately the screen moves because it thinks that you are trying to flip the page back to a different page, that is not the case, you are simply trying to start at the beginning of the line. These things need improvement

MyTwoBitsWorthVersion: 16.63
Changed to 5 star, thank you very much for the prompt fix

(For iPad) New Review: Wow, within 1-2 patches after my first review, not only was the very niche issue fixed immediately but the new animation slaps. I had a sneaking feeling that Office support would be speedy, but wow. Thank you for giving me a fantastic reason to continue buying MSFT shares. Old Review: I appreciate all the work that has gone into making OneNote a native-like iPad work and I use it everyday at work. My only quip is that the “lost connection” notification at the top of a notebook scrolls the rest of the notebook page down, decimating whatever poor letter I was writing with the Apple Pencil at the time and then predictably again when I regain connection. For a few seconds at a time, I lose connection at least 20 times per hour while tethering from an iPad2021 & iPhone 12. I am glad the notification lets me know my notes may not be saving, but it would be fantastic if it did not interrupt writing or stylus input. Thank you.

182630362919-Version: 16.58
For College students this app is worth despite the $5/month charge

I’m an engineering student at a university and I use this app over my other note taking apps. Despite the $5 a month charge I like how the app is organized, allowing me to separate semesters, classes, and discussions/lectuers/homeworks. It allows for a seamless way of organization as well as features like typing, writing, inputting files, the infinite amount of space to take notes, and as well the instant updating for when i have OneNote open on my computer and iPad (this is very useful). A few recommendations I would like to add is an option to limit the infinite space to just notebook page size(it might be a thing already, I’m not sure, I just haven’t found it) so I can turn in uploaded pages that aer already formatted as pages rather than a huge image thats super long, often increasing file size. Other than that I’m satisfied and think the subscription was very worth and helpful for my journey through college.

Arty EVersion: 16.101.1
Excellent across ALMOST all platforms

I have been using OneNote for several years now, at first in a work environment, later for personal use. In my work setting, using OneNote harkens back to the old Briefcase from Windows 9x era, the ability to have a ‘binder’ that is organizable by subject, tabs, etc. Different topics ordered and organized in a way that give peers easy access to useful information. In personal use, I’ve found the ability to markup documents and images and rearrange my thoughts in blocks quite useful. It’s great for brainstorming on the fly. Used on an iPad with Apple Pencil is smooth and natural, the tools, could be improved upon, but with recent updates for Dark Mode, progress is being made. My one complaint is OneNote on the MacOS. There is no way to store the OneNote binders locally due to Office365 integrations, the dependency on OneDrive is frustrating and locks you into the MS ecosystem. If not for the slow growth in tooling, and the lack of proper MacOS support, I would definitely award this five stars.

PhoenixkosVersion: 16.43
Game changing

To say that OneNote has been a game changer understates just how crucial it became when I discovered it after 2 years of Distance Learning at the beginning of the shut downs from the pandemic. Once my son began to help teach me how to use it (at the time he was 10 & in the 4th grade) My Autistic boy is incredibly intelligent who learns the most when taught at his pace with out the need for constant repetition which annoys him & shuts him down. So the importance of being able to take extensive notes, copy and paste important notes, assignments, test results, transcripts and highlight answers helps and cuts down on time because we don’t constantly need to re-read. We can simply search key words. It will even highlight words on pictures, Being able to save by topic: and create subtopics is extra nice. We save all our screenshots to add as reference to the transcripts, completed assignments and tests. It has made school a more pleasant and encouraging subject for my son which is why I decided never to send my son back to the class room, instead permanently enrolling him in private online school. Given the right tools a child’s imagination and inspiration is limitless and I do not believe that exists stuck inside 8 or more hours of their young lives 5 days a week. There are important things we need to teach them that cannot be taught in daily repetitive confinement. We found a limitless learning experience with the help of this app we cannot live with out now! Thank you! Mat

The Invisible MomVersion: 16.85
Amazing. Especially since it’s free. But there’s one thing...

This app is awesome. I actually deleted by other note taking app that I spent money on to switch to OneNote. But there is one thing that I have noticed that I believe can be easily fixed. The app tends to have lots of glitches. Things that were erased are appearing again, entire notes that were deleted and back on the app once I have returned to the app after closing it, and there are even white streaks that tend to appear on the screen as a write. Another thing that happens is that when I am using the undo button, the page automatically jumps to the top of the note and I lose my place. I believe this is a simple big issue and I can’t wait for a seamless experience in the future. Please, please, please someone fix this! Sometimes it gets a little embarrassing when my friends are impressed how I manage to do everyone on the iPad, but when these glitches pop up they seemed to be turned away from the idea entirely. Thanks so much!

Nyah EwanVersion: 16.16
How I Benifit from One Note

I keep personal notes, business notes & Convention notes I use the copy & paste features when I study my Bible. These are helpful when sharing with my Congregation, the points or qualities I have noted about the characters involved in the reading as well as the attributes of our Creator, Jehovah God. I especially enjoy using the colors while note taking as well as the Bold feature, perhaps to indicate a lesson learned. I also use it for the names of new friends I have met. Thank you for always improving One Note & giving choices for the size as well as the type of Script we can use. Again thanks for your brilliant work!!👍 I totally agree with the first paragraph, I wrote above for your last survey.I am enjoying all your nice features every morning. Pus I use it for special lectures, & Conventions. It is a very useful tool for notes. Thank You again for using your skills to make our lives more accurate & simple.

Thunderbird Baby BlueVersion: 16.55
Great, but there is room to grow.

Great app. Very good Apple Pencil integration. My only issue is not being able to delete notebooks.

Help Rogers sucksVersion: 16.5
Constantly have to resign in everyday

Everyday I get a message saying I am working offline and have to sign in again.

AnonRevVersion: 16.46
Functionality

They keep removing tools!!! Like arrows and shapes! What the hell man.

Paddington_pjVersion: 16.19
Page stuck at start

This issue persists through the last several updates. Whenever I start One Note, the page prevents me from scrolling up/down until 1-2 minutes later when the sync is finished. This is insane!! Please fix. Another issue is the drawn letters will shift downward slightly once the input is complete. Not sure if it’s due to the input accuracy or the input lag.

R to rockVersion: 16.60
Great app for organizing. One fatal flaw

I’ve only been using for a couple of weeks and I love the app and how I syncs across devices. Wonderful ability to help prioritize. Fatal flaw is the accidental deletion of notes are unrecoverable. I lost a critical dictation by accidentally swiping the screen and it’s gone forever. NEEDS to go to a deleted items folder, like email or Apple Notes does. I can’t use this app for risk of that happening again, unfortunately.

Subzero9999Version: 16.34
Importing function needs to be improved

It is inconvenient to import pinouts (PDFs or .pots) from the safari browser. I have to import the lecture slides from my PC.

VegiiiiiiiiiVersion: 16.42
Never use a paper notebook again!

I almost NEVER wrote reviews - but this application is hands down the best thing I use every day. So much so that I've made it a standard in our company, it's INCREDIBLY useful and truly better than anything else. Also, It's ironically better on iPad than on a Windows device too! Worth the 365 subscription cost on its own.....

NONEZOmeVersion: 16.29
Love it, but..

I love OneNote but it needs dark mode!!!

SharlenersVersion: 16.29
Does many things well...but

This app has been great for me. Works excellent with Apple Pencil 2 and iPad Pro. But...would really help if some basic features could be added that I have on the windows version 1: back button. (Go back to page I just came from. 2: skip to next or prior page in section. Please. 3: changing font size or font when typing text. Thanks

Emender456Version: 16.24

Microsoft OneNote Negative Reviews and Ratings

Lots of room for improvement, recent update is glitchy

I’ve used OneNote to take notes in school for several years now, but this recent update has made the experience mildly infuriating. For starters, the button for undo is right next to the button to view all of your notebooks and they are both arrows pointing leftish, so I keep pushing the wrong one. It’s not ideal placement or design. Second, this recent update has made the app very glitchy. Strokes of my pencil will disappear frequently after I write them and to fix it, I have to restart the app. This issue comes up multiple times a day. The app often confuses my hand and the pen so the page will abruptly zoom in or out or move over several inches while I’m writing something. The insert space feature now inserts a massive blank space by default and I can’t control how wide the space is many times now. Overall, disappointing update. I’m definitely considering moving to a different note taking app. The only reason I am continuing to use OneNote at this point is that it’s very tedious or impossible to migrate notes from one note taking app to another. Please fix all the glitches!! Oh and also, trying to export to PDF is a nightmare unless your notes are exactly the right width. It will try and export by cutting the notes into a grid, so when you export and print your left with a useless pile of papers that are completely impractical. Please give the option to fit to page width when you export, it would save me sooo much trouble and distress

AussieOzzieVersion: 16.57
Great overall but currently giving me a headache

This app has always been my favorite for note taking. It’s better than the Apple Notes one and I’ve used it for years now. But recently, I can’t remember what exactly I did but think I logged into another Microsoft account on my MacBook Pro for the other Microsoft apps, not knowing it affected OneNote too. I kept using OneNote with all my original notebooks and stuff, then realized it was never syncing from my iPhone app to my Mac app and vice versa. I saw that the account changed, so I backed everything up by taking a video of all my recent notes, and tried to switch back to my original account, resulting in lost notes and error messages. This has caused so many problems and it’s a huge struggle to get everything back to normal. Switching back caused me to lose many new notes, and results in messages that don’t even make sense like “Section not available yet, it was added from another device, you will be able to use it when that device syncs” even though it was made on this same device, and it’s already been almost a day since seeing the message. Also “Conflicting changes” messages which are confusing. Syncing my notebooks does nothing at all. Another thing is that I want to delete some notebooks I don’t use anymore but finding the delete option is hard. I just want to be able to recover my notes, sync easily between phone, Mac, Windows, and website version, and not have any problems. I am using the trial for 365 and have most of the memory left so that shouldn’t be the reason for any of this.

David 1121Version: 16.87
My Student Access is horrible

I don’t prefer this app, but I use it regardless bc I like my notes in ‘Journals’; it makes storing and reviewing them easier for each class. Disclosure: I have access to Microsoft 365 apps through my university. One bothersome habit is that OneNote syncs slowly. I wonder if it is because it has to verify first my student profile at my university then proceeds to grant me access to my files. If that protocol is the culprit then I suggest it transition to checking in every 4 weeks instead of every time I’m opening the app or adding a new note. I have a better experience on my iPhone XS Max than my MacBook Pro, so I’m hoping for parity. The OneNote app for Mac keeps logging me out and requesting for iCloud Keychain Access which is fine, but I don’t get why it repeatedly asks for the info even though I click ‘Always Allow’. I also the INSERT EQUATION function were first off available on the iOS app and better integrated with the Mac app. Insert Equation seems like a really great feature but I can’t use it. It just doesn’t seem fair that I don’t get access to it like PC users and it makes me reluctant to purchase a Microsoft 365 subscription in the future when I graduate. How can I tolerate long sync times and blocked off features? Also as of lately I keep getting a pop-up that display a sync error occurred because Sticky Notes cannot be synced without some other Microsoft service when I barely open the app, and don’t even have any sticky notes. Weird bugs but okay I’m done with my review

BrowskiezVersion: 16.22
Useful but frustrating

Useful because I can use the hierarchy to effectively store many different subjects, notes, plans and lists and access them from my PCs and apple phone, which I do multiple times a day. Frustrating for several bugs that have existed for a decade that get in the way of working. 1. Synching works well most of the time when all devices are in the home LAN but not so good at times or when not at home. I can write some at home for an appointment on PC, then get to the appointment and it’s not there. No amount of Synch Now will synch it. ( and why are the synch commands different per platform?) 2. Often when I open the app on my phone it is immediately in drawing mode so that my first attempt to scroll results in a line instead of a scroll. I have to hit the undo key to erase the line and then hit the done button to get out of drawing mode. 3. Sometimes when I open the app on my phone or iPad, the text is corrupted with either lines missing , cut in half or with long bars where characters ought to be that looks sort of like barcodes in part of the document. To remedy I have to go to a different sheet or document and come back for it to render. 4. When I re-order a sheet within a page it gets in a weird mode where instead of allowing me to immediately select another sheet, it starts multi selecting sheets.

AnotherScottP357Version: 16.99
Terrible Sync Speeds

I’ve used OneNote for years. I love how it’s so easy to do so many different things, it’s perfect for organizing content for classes, record information about different topics in places that are easy to access, and it works well with the other applications (word, excel, PowerPoint and adding pdfs). One of the biggest reasons I use it every day is that I can access it from every device I have. There’s the OneNote app that I have on my phone and tablet, and then the program I have on my laptop. This is essential for me as a student since I like to be able to see my to-do list whenever I’d like, and to edit my list from any device. This has worked great for the entire time I’ve used OneNote until now. Now my laptop is the only device that can sync my OneNote pages at a reasonable speed. This means that any time I want to make changes on my phone or tablet in the app, I have to wait anywhere from to 30 seconds -10 minutes for it to update the list with the most recent changes from my laptop, and then wait another 30 seconds -10 minutes for it to send the changes I just made back to my laptop. It’s awful. I’ve tried syncing on multiple different Wi-Fi’s, both with and without cellular data for my phone, and it is consistently so much worse than it used to be. Very frustrating.

MidChimeraVersion: 16.80
Helpful tool with lots of issues

OneNote provides some utility that other competing softwares don’t offer, but in my experience program has a really hard time with it’s own functionalities. It can take a very long time to load a project from one device to another; sometimes it takes over an hour for me to sync the notes that I took on my tablet to the OneNote on my laptop. OneNote has a search function, but you can only narrow your search to a specific file or document, which is a huge handicap when studying, and often forces to me to keep notes and texts off of OneNote in case I think I might need to do a search function in the future. Even when the scope of the search is appropriate, it generally fails to find what I am searching for. Even if I copy and paste text from the document into the search bar, if often comes back with “No Matches”. OneNote crashes on my about once a month to once a week. I only usually lose about 30s to a minute of work, but it is a huge inconvenience that closing other programs on my tablet, and updating my software hasn’t been able to fix. Most I conveniently, there is no good troubleshooting source online for OneNote. It has a meager to non-existent community contributing to fixes to major issues, and Microsoft seems uninterested in providing any solutions to this issue. If you need to use this software for college or grad school it is hard to find similar software that blows the competition out of the water, but this is a very glitchy utility that offers many inconveniences and few if any solutions.

Jonathan1050488Version: 16.20
Missing critical features specific to the iPad

OneNote first off is wonderful. I’ve been using it for a long time for school and it is very good. With such good integration with Office and other apps there’s nothing else like it. The drawbacks of this app though are pretty severe. You cannot use 2 OneNote applications in split view, only one so you cant have a note open on one side and another on the other. This is such a productivity killer and needs to have that feature implemented; other Microsoft 365 apps have this for the iPad already. The next drawback is that ALL Microsoft 365 apps use iOS 12’s text edit touch tools as opposed to the new features implemented in iOS 13. You cannot hold the cursor down and drag it, instead, iOS 12’s touch controls bring up the ancient magnifying glass which is honestly a nightmare. Connected to this problem is at the Magic Keyboard for the iPad Pro almost has no support for text editing. It feels like I’m just using a finger as opposed to hovering over text with the “I” like on other documents. This is due to iOS 12’s touch controls that need to be updated. The current iOS used when writing this review is iOS 14. I cannot select individual letters without having to hold down left click and wait for the magnifying glass to come up. It is very annoying and Microsoft please fix.

BigBoyAddisonVersion: 16.41
Great app but one HUGE problem

Helllo Microsoft??? Stop this dumb feature where we have to put in our password every time we use this app. Part of the creation process is being able to quickly write things down. Now every time I open the app I have to wait for it to load, wait for the box to pop up that says enter password, then I tap it and it takes a while to come up, then I have to enter my password again even though I do this daily, it’s really annoying. Make a feature so that you can STAY SIGNED IN. I don’t have continually enter my password when I use my computer, why make it so I have to do that with my phone it makes no sense and this is why I give this app one stars. Great features and everything but you can’t even use the app you have to spend 5 mins every time u use it to sign back in and enter ur password and wait for it to load, it’s sooo annoying and has ruined this app for me. Change this like its retarded I have password on my phone I don’t need to enter an additional password every time I’m trying to write down some notes. You have ruined this entire app by putting that feature on it, before u didn’t have to enter ur password u did that to sign in at first but then it’s logged in and u have ur notes all set and can take notes and then close the app and reopen it and then take more notes easily. Now it’s soooo slow and retarded , now when I leave the app open and not even close out of it and go to another app, then when I go back to my notes I have to enter my password AGAIN. This is retarded and idiotic whoever designed this

B.a. shlax42Version: 16.16
Beware.

Dear college students/professionals/note takers, This review I am about to share is the single, shortest, and valuable review you will ever read. To start, I love Microsoft and the suite. I use excel and every other app you can think of. My work depends on Microsoft. But today, I am here to share with you why I DISLIKE Microsoft. Specifically, Onenote. The most common issue every one has faced: "All my notebooks are gone" "Nada" "Where did it all go?!". Microsoft has avoided this issue and let alone never solved it or gave an alternative. Let me reiterate. If you are working with files offline in OneNote and have NOT SYNCED, OneNote will say it's saved OFFLINE. Where you may ask? No where. My OneNote is even backed up to a folder on my desktop. Despite this, when I logged off my main account and OneNote to log into another account, my notebooks from my main account that were "saved offline" DISAPPEARED! Let me tell you the frustration I felt. I was studying for my CPA exam and have notes that date back all the way to beginning of this year. All gone. Can't be recovered nor restored. Now, if I was an app that was meant to be an every day app these types of people I am addressing were to use, wouldn't you also create a fail safe to where any Deleted notebooks would go to if you were told your notebooks would be "SAVED OFFLINE"? Please Microsoft, I implore you. Make this resolution happen and make OneNote really the best Note taking app there is. Otherwise, I'll be paying Google a visit because they DO have a solution to this. Thanks for reading.

MilllanoVersion: 16.54
IPAD users beware

Unbelievably frustrating. Super glitchy (sometimes the drawings jump around, images dont show up etc) and crashing CONSTANTLY (either just exits the app and forgets the last 30 seconds of work, or suddenly doubles its storage size on my iPad and locks me out for minutes at a time stating "One Note needs at least x amount of storage to operate"). Started happening after a few months of notes. Takes up an egregious amount of space, even with class notebook that stores old notebooks on cloud. Also has ridiculous syncing issues: just about every single one of my notebooks has a syncing "error" attached. If these issues were to resolve I would have given the app 3.5-4 stars because overall it go the job done and was simple to use once I learned how to use it. ALSO: your capabilities are very limited on iPad. There is not much you can do in terms of saving the information on an external hardrive, sharing the files, etc. There are not many setting items that you can mess around with either. Pretty annoying for troubleshooting issues. Normally dont write reviews, but I felt I had to considering the amount of time I threw into this app, and how disappointed I was in the end. (I was very happy with it in the beginning). Would have been worth it to buy another app specifically designed for Apple products.

IPad User (con)Version: 16.45
Good for notes but always stops working

This is the first semester using this app and I like it a lot for writing. But, just out of no where when I’m writing or erasing, it just stops working and that loading icon just pops up and it keeps going and going no matter how long I wait, so it just wasn’t doing anything. I would have to keep exiting out and refreshing the app, but it keeps happening. This happened before but I had to delete the app and redownload it. I’m not sure if it’s because I have “a lot” of information stored in the app but I did have to delete most of my notes the first time it happened, and I don’t want to keep deleting notes. Another problem is not being able to switch through notebooks or pages. It’s usually stuck on one page and even if I tap on different different tabs, it’s still stuck on one page. I offloaded the app and deleted it so many times, even restarted my iPad but the problem stays the same. I have all of my handwritten notes in the app and I guess the app can’t handle more than 5 pages of writing. There is almost always a sync error which is confusing since I am connected to my internet which is perfectly ok. Even when I try to sync it, it apparently just doesn’t sync so that error is there all the time. I thought an app like this would work better with tablets.

NdjdjsoskrjrjfjdVersion: 16.53.1
Great on Windows, ok on IOS

The title pretty much sums it up on the windows tablet for example the surface Pro. I had more “small” features like drawing a line line holding it and then the software straightening out that line for me. On IOS that feature is not present and a few other small features like that don’t function under the iOS software. Another issue that I have with OneNote on iOS is that I don’t get to use the expensive Apple Pencil Pro to its full capacity. what I mean by that is, I cannot squeeze the pin and get immediate menu at the tip of my pin. I have to rely on the OneNote software pencils up top and manually go to switch back-and-forth. Another con is that under iOS, OneNote has difficulties, analyzing figures, drawn, and self adjusting those figures, for example, if I draw a very bad star, one note under a Windows tablet, for example will auto fix that star or an iOS. It seems like the software does not recognize that is a star and does not correct it. However the pros are that I can still import documents, have them entered into the OneNote vertically instead of horizontally (a big pet peeve of mine), and I can still add notes on top of those imported files or to the side of those imported files. which is what still has me using OneNote because other apps I either have to pay for a subscription to use them completely or the import files are displayed horizontally. Overall, I still do like OneNote. suggestion for improvement are: allow the expensive Apple Pencil to be used for their full capacity under OneNote, improve existing software to allow OneNote under iOS to function like it does on all other systems and to allow audio recording and allow that audio recording to be transcribed similar to the effects of Notability.

HouOmiVersion: 16.87
Add Miro canvas features to OneNote

OneNote’s canvas leaves a lot to be desired. What was once a revolutionary and leading software for notes (10+ years ago) is now stale compared to other tools out there. It’s clunky and difficult to spatially organize information on a page. It’s not very agile. Please bring the new and rich features from Miro into OneNote: Grids, frames, text boxes (that aren’t a pain to move around), snapping, arrow system, grouping, tables, mind maps, cards, etc. OneNoe’s section and page system is currently the only feature that beats Miro when it comes organization. I’ve personally started pay for and use Miro as my main note taking app. I’m transferring everything over to it with the hope that they add a section/page system. I’d gladly keep using OneNote if the pages were as feature rich and capable as Miro’s, but at this point it doesn’t really get the job done for what I need to do which is take notes for 3D art techniques. I use a lot of pictures and things get moved around a lot as new information comes in. I like to go back to notes and make updates when new techniques are found. OneNote just doesn’t allow the information to evolve over time as well as Miro

Borbs727Version: 16.52
My Main NoteTaking App

My favourite part about OneNote is that it is easily accessible on all platforms. It has an easy to use interface, spell check, styles and other essential features from any Microsoft Office product. I enjoy the ribbons, the to change the backgrounds between black, lined and grids. I love taking notes on my iPad, then adding more to the notes on my Mac. Although Mac continuity features supplement the copy and paste between the two devices, I still love being able to edit my notes on both apps. Sadly, that’s where my love for OneNote ends. The UI is slow to update, there are still many glitches in OneNote. For instance, if I try to write with my Apple Pencil where there is text or an image, the page jumps around. This makes annotating notes and PDFs in OneNote difficult. Another feature that has been missing in OneNote is the addition of a dot-grid background, isometric background, or custom backgrounds. Sadly, OneNote is often slow to update and catchup on features present in other apps. I’d still recommend OneNote as one of the best free options for NoteTaking apps, but I would strongly recommend looking at some of the other NoteTaking apps available for purchase.

TommythetrainVersion: 16.61.1
Please make this app more comparable to the desktop version.

I am a teacher who uses OneNote on a daily basis. This school year I have been using my school issued laptop (desktop version). I am looking into switching to using my iPad because it is much lighter and easier to walk around with while teaching. But the OneNote app for iPad just seems to be missing a lot of features and doesn’t feel polished. A couple features that I strongly dislike include how different the zoom is on the iPad version and the ink-to-shape feature. On the desktop version, I can zoom in so much more. But on iPad, the zoom is so much more limited. I’ll have stuff prepared on a page for class, but I can never zoom in enough to make things large enough for my students to see. On the desktop version, I can draw a shape and then hold the stylus still at the end for a couple of seconds and the shape forms itself. On the iPad, it doesn’t work like that. It just automatically makes everything that looks vaguely like a shape into that shape. For example, if I am writing a word with an “o” in it, and if this feature is turned on, the “o” will automatically turn into a circle. I want to be able to choose when a shape is made like I can on the desktop version. Please at least fix these features.

Wmartin509Version: 16.96
Slow and clunky, with bugs

Slow, clunky, and after a while you really start to get annoyed with this app. I used OneNote for the longest time on my computer, so I was excited when they made an app. I use OneNote for quick and simple note-taking, usually just for jotting down ideas. But for that, this app fails. It always takes several seconds to open, in which it shows you the purple landing page. Often I wonder if it's going to open at all. Switching pages takes time as well, and there's these weird bugs where the page won't load correctly and will just look weird. There's also a personal annoyance for me that you can't switch off Auto-Capitalisation. It's already off in my iOS settings, but OneNote overrides it, and that's annoying. Finally, every time you exit the app, let's say to go to another app that you were using, OneNote will close the keyboard automatically. I often switch back and forth between two apps and that is really annoying to me. I know all of the above sounds like petty things, but after using this app for a long time, I have decided to move away from it to something like the in-built iOS Notes app simply because it's faster and it doesn't have any of the annoyances of the above.

ClaustraphobixVersion: 16.8
The server deleted all my notes!!!!

My notes didn’t sync in my pc for a while. I don’t know when the problem started as I use OneNote in my phone but I constantly had a message that I was offline but didn’t pay attention to it. I use onenote in my pc only if I need to format some notes. It’s easier online. That’s when I found out that In my pc all my notes disappeared!!!!! I got a message the server deleted my notes. I created another notebook to copy my notes stored in my phone but not all my notes synced. I followed an advise and log out from my Microsoft account in my phone (Don’t do that!!!) I lost all my notes in my phone too. The only way to restore one drive was to take a 1 month free trial for Microsoft 365. You can’t do it with the free version of OneNote. Then I was able to get back about 95% of my notes. So I had to pay to get back my notes!!! It’s so disappointing. I was a huge fan of OneNote I have been using it for almost a decade but now I decided to copy my notes to Apple notes. It will take weeks but I’m worried Microsoft will lose my notes again. Unfortunately I found out this problem happens with all notes app but this time I upgraded my iCloud storage hopefully it won’t happen. OneNote never again!!!! I don’t trust Microsoft anymore

Khamy5Version: 16.80
Terribly slow on ipad

I have used the Onenote the most in my life among all other apps. And finally transferring my notes to Apple notes and Notabilitiy. This is unbearable for how they are caring for their Apps. ios Onenote has been like this for many years and my patiences have ran out. It’s obvious this lack of performance is intentional. There is no way ipad can’t handle few notes displaying and typing and gets this slow. Wake up this is 2020 and the one of the fastest device on the market can’t even handle writing mostly a text notes right. Bye bye shabby business for causing pains to every regular people’s life. you’re not helping but causing pain. This is why more people are running away from the Windows. As for a note, all of my outlook accounts asks to reenter password so much more often and it doesn’t even acticate apple keychain during that process. It’s painful to copy and paste my passwords for 5 different outlook account once every few days. Funny thing is that if I use their app, it just works fine. They can claim it’s Apples fault but even when it is, if they care for their own app, they have to find a way to make it work. So shabby and shoddy. People know who’s the most mean company. It’s probably among MS, Google and Apple. Don’t be the first one.

Nick5614Version: 16.43
Very Glitchy, Too Risky

I’ve used OneNote for the past 3 or so years. My primary use is for taking notes and scratch paper for homework. I’ve always had issues with the app freezing, glitching, and crashing but I usually found some workaround to get it working again. I only use this app because of my school’s integration of Office365; other than that it has no further benefits. After this last update and iOS 12, the app has become unusable. The keyboard frequently (twice a minute) pops up while I’m writing. The pen can’t be reselected after the keyboard pops up until I select the eraser or another color pen which lag behind. The app freezes after it feels like I’ve written enough, which is constantly. Notebook, section, and page graphics constantly scroll and bounce when I’m trying to work with them or add more. I’ve tried restarting my device, reinstalling the app, removing and adding notebooks, and contact support multiple times with no success. These issues cost me time and effort, and when fast pace notes and homework are involved, this app becomes too much of a risk. Just pay for GoodNotes, like me, or just use the Apple stock Notes app, either is at least 100% more reliable. Best, your University student, BS Mechanical Engineering.

MacUser165Version: 16.17
There are no clear instruction or Tutorial

There are no clear instructions on how to show student to work on there OneNote pages (that are not Word Documents- no self-respecting math teacher is going to do all of their student assignments in Word.) I need graphs, I need to use the “Line Tool” under the draw feature. I have gone through hours of Tutorial Videos on “how to..” but none of them have show me a student perspective so I can explain to the students how they turn their assignment and correctly link it to their OneNote Page. (My students are all using a new 7th generation iPad.) OneNote may have done some updates in the last week or so, so I found how the teacher can assign and Link a OneNote page to the Assignment Tab in Teams, but the students cannot write on the page, even though Teams indicates that each student can edit their OneNote Page. I want my OneNote Assignments turned in in Teams and I want to use the “Grade” tab/menu in Teams to grade the assignment. The Grade tab give me the perfect way to open each assignment, write comments, or mark up the page, then return it to students with my comments. Why can’t there be some clear instructions on how to do this using iPads, OneNote, & Teams.

LutherjjVersion: 16.42
An Unbridled “meh”

The default notepad on iphone is just fine. I downloaded this because the app store on apple watch made it seem like i would be able to take notes on my apple watch and sync them to the phone which in turn would sync them to the cloud etc. Nope! You can only make them on the phone and then sync them to the watch and cloud from there. You can view them on the watch but everybody’s apple watch notepad app does that, so who cares? This is like getting offered a free ride in a Porsche by your rich buddy. however; upon getting in you find out the seats are not the “bucket seats” your friend talked up, but are instead actual buckets turned upside down and nailed to springs. Also the seatbelt has been cut out so he can only drive at 3 miles per hour for safety reasons. In short: underwhelming disappointment from what a software developer that is the biggest of the big names. Like going to the store to buy cheese and finding one you haven't had before but its from a maker you trust but when you get it hone and take it out of the package its just a pile of rotting leaves and melting wax that has been painted to look like cheese. But then again why am I complaining it was free after-all, but then again most compost is

BillythewombatVersion: 16.39
Great app but has iPad issues

I use this application for work on my HP and use my iPad (M2 12.9”) as a digital notepad… I am finding that the app works mostly great but has some crashing issues on the iPad only (not on the desktop) where I have to close and reopen the app 3-5 times daily. This is a bummer because it sometimes crashes in the middle of my efforts to write the note and it interferes with what I think would be one notes’ main purpose - to be a stellar digital note taking program for the most used digital note taking platform…. I am also finding that the scribble function is not worth using because it seems to be confused as to where I want to write… this could be easily fixed by having users define where they would like the scribble text to be written ahead of time via some gesture or bottom (or both). Moreover, the app has some awesome features that I love and will keep me coming back and that’s its ability to sync cross platform with my work computer which will always be PC because of the software I am required to use.

9988773Version: 16.73
No audio recording for iPad

I take my notes on my iPad for school. It is really odd that OneNote doesn’t allow to record audio while typing/writing your notes. I like the layout and organization of this app but the audio is really a make or break feature. I will use Notability instead of this app because of it.

88dempsey88Version: 16.17
Would be incredible if it wasn’t so laggy

On an iPad it works smoothly until you try to move around notes within sections or notebooks, then you’re crossing your fingers that it doesn’t crash. The lagginess is definitely better on the iPad than it is on the computer but still significant enough to cause headache. If it wasn’t for the lag and crashes, this app would have a five star rating. No other app thus far has the key feature of being able to import multiple pdf’s into one note for annotating and giving an open space so you’re not limited to the edges of the slides/pages on anything you import, or the plain page of a note itself. I use OneNote as a medical student so these features are crucial, I love being able to have an open canvas, take notes on top, beside or wherever I want on a PDF, then import photos (useful for importing pics I take of a presenter’s missing slide into the note and placing it next to the slides before and after in the series, I can do this quickly while in lecture), create summary note pages on an endless canvas, and also organize notes into sections and notebooks If only notability had the open canvas thing... would so quickly switch since the lag is killing me. Will put up with lag for open canvas but can a developer please make an app that doesn’t require the sacrifice?

Victoria329Version: 16.19
Lost my data

Used it for half a term. It starts to crash and lose data!!!

兰、香、Version: 16.5
Latest Update Sucks

Latest update removed the ability to double tap the Apple Pencil to switch from eraser to pen. It works fine going pen to eraser but won’t switch back. Needs a fix ASAP.

Weezey89Version: 16.49
Crashing since IOS 17

The app is crashing all the time since IOS 17. Look like to be an issue when deleting text and syncing I guess.

SppelletierVersion: 16.78
New iPad Pro screen

Plz adapt to the new iPad Pro

Andy8647Version: 16.19
A lot of bugs!!!

I have been a long time OneNote user on my iPad Pro. The more I use it, the more I see the clear bugs and glitches. Couple that with many features missing from the app, Goodnotes is clearly a better option. For instance, the ink to shape does not work 75% of the time. I am drawing a line with a arrow head but the app does not seem to recognize it. Just the overall user experience is not up to par with what I associate an iPad app to be. Developers if you are reading this, I would urge you to look at your competition and see what things you can do better and try to implement them in the app. Thanks a ton!

Maddy23011234Version: 16.60
Glitchy af now

I used this app frequently for school, but recently it’s been super glitchy. Every time I uninstall and download it again to my device, a new glitch pops up (1st: was deleting random notes or not syncing properly/consistently, so I lost tons of work. 2nd: wouldn't let me “draw” - would switch to “text mode” no matter what on the draw tab. 3rd: a) won’t let me change my drawing pencil or select *anything* in draw tab - doesn’t allow me to select pencil or eraser drop down either. b) won’t allow me to select *anything* on the insert tab so I can’t insert anything.) Go back to the drawing board fellas 😜

Stressed and wanting studentVersion: 16.54
Strokes vanish randomly when writing with Apple Pencil

When use Apple Pencil in drawing to write some text, some strokes are preserved, some just vanished randomly.

AblmfVersion: 16.54
Needs A4 Template

I love the syncing between devices and the organization of notes, but I can’t seem to set an A4 paper size within the iPad app, which makes it difficult if I ever want to print out any notes for studying.

LimeYogurtVersion: 16.35.1
Great but small issues

The widget is buggy. There isn’t the dark app icon for iOS 18.

IWriteStuff1230Version: 16.89
Pas école

C pour l’école 🤢🤮

SalutfnnrjrbrjjrbfbgVersion: 16.79
The drawing tool switches to text tool without being selected

This disrupts work flow and impedes usefulness. Also on the iPad I can’t find a way to upload a pdf template

MkrendziVersion: 16.78
Dude

Please make it so that it doesn’t randomly keep scrolling all the way to the top of the page when I sometimes undo something or select a new pen or literally anything

ZayriBoobearVersion: 16.77
Bug

Chaque jour j’essaye d’utiliser bloc notes mais il y a toujours des bugs

Jo-BleauVersion: 16.77
FIX THE SYNCING PLEASE

My notebooks do not sync across devices properly no matter what I do. It takes so many attempts to just refresh a single page. Please fix it!

Ege BüyükavcıVersion: 16.75
App crashes after a while - frustrating

I loved the app when I first started using it but now I cannot use it because it keeps crashing for some reason. I cannot sync my notes either which is even more frustrating because I need to study for finals. I loved it at first, and then this made me change my mind about the app. Please fix this issue. Thank you.

Purple RossettaVersion: 16.60
Won’t sync

Worst app ever. Not syncing neither on the app nor on web despite whatever you do.

TechytockVersion: 16.56
Terrible Sync, Can’t add page within a note

I recently lost my note for almost the entire term because if you write note without adding another section, it’s a huge page of pdf. But I want to view my note in one file…. And the sync is terrible. The last time it succeeded to update data to my computer was half year ago….

IeyrgddbugerbffhffucddeVersion: 16.55
Crashes

It started to crash after the latest up date Not sure if my large PDF is the cause of its crash please fix

AbigmangafanVersion: 16.35.1
Almost there

It’s missing many features that I would argue, as would most of the internet from what i have read, are key. There is no ruler function and the drawing to shape function is unreliable at best and is not a suitable replacement. There is no writing to math or writing to text as there is on the desktop version even though those are features that make far more sense on an iPad. The eraser is very buggy always delayed compared to the pen, and the stroke eraser is not resizable which is annoying considering that the bubble it displays is not a good indicator.

AnithelanVersion: 16.23
Lazy excuse of an app

Doesn't save when you tab to other things, missing so many features that other note apps support, often bugs out and delete writing when in a pdf document.

Night_wolf711Version: 16.102.1
Worst ever

Can’t share pdf can’t print can’t even open app most of the time

NoinoknojnijniuniunVersion: 16.102.1
Lost the ability to share on iPad

Since last week, I cannot share my notes or export PDF. The only way to get PDF files would be opening one note on my pic and choose print option but since it prints in pages (not entirely in one page) some lines of my notes are lost at mid sections between pages! Please fix this bug, I loved that option.

SepehrHRVersion: 16.102.1
Share page is broken

I can’t turn my notes into a file to send in my homework or share with my classmates. I tap on the share page button and the screen with the options pops up for a split second then disappears. I would change my rating but they have to fix this problem I asked Microsoft for help but they haven’t gotten back to me and all the forums with this problem seem unresolved. I have uninstalled and reinstalled updated my iOS hard reset but nothing seems to work

Wilson WedelVersion: 16.102.1
Very crappy app

Always has bugs and barely even works literally use something else you are better off writing on paper

TakitotsVersion: 16.89
Latest updated ruined the app

I used it for simple notes as sticky notes now you need to create a notebook not a sticky note thats like a file. So annoying. Theres no way to make simple sticky notes

The Fuhrmann GermanVersion: 16.82
Constantly crashing

I like OneNote, but recently it keeps crashing whenever I make any edits. This is extremely frustrating and limits my productivity. Restarting, reinstalling, or shutting down the app has not helped.

NeatkeysVersion: 16.82
IOS Onenote app is broken!

I cannot save a webpage into Onenote as it will no longer scrape Title and URL. I have stopped using it as it is now useless.

KevinlleeVersion: 16.82
Keep crashing

Same problem as a lot of user that reviewed the app. Keep crashing on Ipad 12.9. Useless.

Seb45354Version: 16.81
Can't sync

0xE4010641 it can't find the server but I can connect to outlook.com, so how that works

D.cobianVersion: 16.77
New app breaking bug

I cannot write with the text feature anymore. Everything I take my pencil off the screen the app reverts back to text mode.

Drew5678532g)8Version: 16.72
Apple pencil sucks with this app

Apple pencil has delay and feels terrible with onenote. Very frustrating.

RashirerVersion: 16.52
Cant undo, can’t export/ save file

I enjoyed it at first but then realized I can’t press undo so accidental deletions or improper placement of items are permanent and I have to deal with fixing it to get it back. Secondly, I spent a ton of time creating a document that I’d need to download and then share as a non- one note document but it seems the app doesn’t allow for that. I was not able to download the file and instead spent quite some time copying and pasting parts of it at a time. Do not use this app if you need to export or download the document.

Oms18.Version: 16.51.1
Requires a Microsoft account

No option to work locally. Requires a Microsoft account. So no good for medical, legal information.

SneakySnowLeopardVersion: 16.34
Great app not without its issues

So overall I love the app, but it has syncing issues. Sometimes I finish something on my computer, and come on my iPad a bit after to continue working, but the images haven’t synced. My iPad is always connected to the wi-fi and the signal is great, and also the Auto-sync option is enabled, so I don’t know what the problem might be. Also, this is not that big of a deal but I’d like it if there was an option to always see the sections like on PC, so when on a page and want to move to a different section, we could just click on it instead of clicking on the arrow and then selecting the section. Other than that, great app!

Bagit15Version: 16.34
Do not get if you have an iPad Pro with Apple Pencil 2

Erasing any drawn text is excessively laggy and will heat up the device and drain battery excessively. Writing is laggy when compared to my other app I use the pencil with. All in all, Microsoft appears to be sabotaging the OneNote Apple experience.

Henery2000000000Version: 16.30
Syncing issues

I used OneNote on my Mac and iPad and there are constantly issues with syncing the changes I make to notes on either device. Very frustrating. Also one note on iPad should allow for audio recording while typing/writing.

Tnewton358Version: 16.24
Deleted notes

Please add a feature to confirm before deleting notes or notebooks. Or a section where it is possible to recover lost notes. Accidents happen.

Anonym12335Version: 16.24
Loved it until

Now I have to work off line, and it won’t sync anymore 😕

WendyJ07Version: 16.23
Notes that I’ve typed out on my computer won’t show up in the app.

The title says it all. I’ve spent long hours typing out notes on the OneNote website, but they’re not showing up on the app. I’m not gonna spend all this time re-typing my notes out.

S_livxgxntVersion: 16.23

Microsoft OneNote Screenshots

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