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Microsoft OneNote Customer Service

  1. Microsoft OneNote Customer Service
  2. Microsoft OneNote App Comments & Reviews (2024)
  3. Microsoft OneNote iPhone Images
  4. Microsoft OneNote iPad Images

Capture your thoughts, discoveries, and ideas and simplify overwhelming planning moments in your life with your very own digital notepad.

With OneNote, you can plan that big event, seize that moment of inspiration to create something new, and track that list of errands that are too important to forget. Write memos, make a digital sketchbook and save notes right on your phone.

Sync your notes via OneDrive to access them anytime, anywhere. Whether you're at home, in the office, or on the go, your notes are available to you across all of your devices.

Get the complete Microsoft Office experience when you sign in with your Microsoft Account. Take notes, share ideas, organize and collaborate when you download Microsoft OneNote today.

Capture Anything:
• With OneNote, you can plan that big event, save ideas to create something new and track that list of errands that are too important to forget.
• Save pictures of whiteboards, photos or printed documents in your notes with Office Lens. Quickly take a picture, automatically crop and insert the image into your notes.

Organize, Search and Secure:
• Quickly organize your notes in a way that works best for you with powerful organizational tools.
• Find your most recent notes quickly and pin the pages you use most.
• Secure your notes with a password and use touch ID to quickly access them.

Sync your Sticky Notes:
• Quickly save your thoughts and ideas with colorful sticky notes on the go.
• Sync your sticky notes to access them from anywhere on any device, anytime.

Save, Share, and Collaborate:
• Save to the cloud (OneDrive, OneDrive for Business, and SharePoint) and access your notes on anytime and on any device.
• Collaborate and work together in a shared notepad.

Write & Draw on iPad:
• Use a variety of pen colors and settings to create beautiful handwritten notes and drawings.
• Draw with confidence with "Convert to Shapes" mode: OneNote will automatically convert hand drawn shapes into crisp, perfectly regular polygons and circles.
• Use a stylus or the touchscreen to write notes or use OneNote as a sketchbook.

OneNote is free on iPhone and many other devices. Get started today! Download OneNote and sign in with your Microsoft Account or the account assigned to you by your work or school.

Monthly Microsoft 365 subscriptions purchased from the app will be charged to your App Store account and will automatically renew within 24 hours prior to the end of the current subscription period unless auto-renewal is disabled beforehand. You can manage your subscriptions in your App Store account settings.

This app is provided by either Microsoft or a third-party app publisher and is subject to a separate privacy statement and terms and conditions. Data provided through the use of this store and this app may be accessible to Microsoft or the third-party app publisher, as applicable, and transferred to, stored, and processed in the United States or any other country where Microsoft or the app publisher and their affiliates or service providers maintain facilities.

Please refer to the Microsoft Software License Terms for Microsoft 365. See “License Agreement” link under Information. By installing the app, you agree to these terms and conditions.

Microsoft OneNote App Comments & Reviews

Microsoft OneNote Positive Reviews

LOVEI am an iPhone user who first used OneNote at work using Microsoft. I loved the organization of it better than the systems I’d used before. I then migrated my notes from elsewhere. I recently got a tablet and stylus and OneNote has really leveled up in functionality. Now I use OneNote and Apple notes exclusively. Two of my favorite recent uses: 1. I was watching a master therapist working on a training film with friends. There was a transcript for the video. I uploaded that into a note in my experiential family therapy section. Then I got to sit back and enjoy, and take notes directly on the transcript without feeling like I also needed to pause to write out some key sentences I would have wished I could quote if not having the transcript. That thing you get to do with a paper copy: doodle, highlight, jot words and phrases, exclamation points. All there. But no various notebooks to carry around and make sure not to forget when coming to an event like that. 2. I draw tarot cards most mornings as part of a daily/devotional practice. I did this before the iPad and Apple Pencil, but I wrote notes in a paper notebook. NOW with those tools and OneNote, I can hold up the tablet, snap a picture of my spread, and write notes directly around the image of the cards. Because of this, I notice I am learning the card associations more quickly..Version: 16.62

A+ for Getting My Life Organized!I have been using One Note for years and years. It is amazing how many ways I use it in my personal and work life! It has dramatically cut down on the paper in my life. I teach a college personal finance class and highly recommend it as a way to store and keep copies of personal records (e.g., driver’s licenses, pics of auto license plates, insurance cards, health history and passports). I also keep contact info on credit cards in case one is lost or stolen. For electronics, it is a handy place to store passwords, user ids and software reminders. When I travel I couldn’t live without OneNote as a means to keep track of my itinerary, lodging/transportation reservations, suggested sites to see, and so much more! Also use it as a gardening tool to keep track of what I have planted with names, pics, sun/shade preferences, care tips, etc. Would you believe this is just a sampling of the many ways I find the software useful. And what really makes the software great is its search feature. Everything is at my fingertips by just typing a a few letters and I get a quick list of related notes. Installed on my mobile phone, everything goes with me for whenever I need it!.Version: 16.70

Great App!!I honestly didn’t like it at first, but I have grown to like it. Some features that people will want is an audio recording function to play back lectures. Notability does a great job at that, Some improvements for example is one note is the lag between writing and typing. It just doesn’t feel smooth sometimes. Also, lag and exporting of images is not good. I want to move images freely, spin them around, zoom in and out without any hassle. Last thing, is the paging of it. *IMPORTANT TO HIGHLIGHT*-The paging of one note is weird that I wish it is like notability and good notes 5 like page 1, 2, etc of page breaks. Then, show the pages like 1-10 on the side that I can find, instead of me scrolling down to find that particular page. **IMPORTANT TO HIGHLIGHT*-The “endless page” feature is a pain to deal with then being a perk. The pages never end or break like notability. Especially when I need to export pdf’s or print one note notes. When I go print the pages as review to see physically the format is messed up. I hope one note fixes this issue. Also, split screen should apply to OneNote like notability and goodnotes. There should be rulers, or the straight lines or straight shapes feature. If one note has the same features as one note it surely will be the greatest note-taking app. The syncing is amazing though..Version: 16.57

Terrible Sync SpeedsI’ve used OneNote for years. I love how it’s so easy to do so many different things, it’s perfect for organizing content for classes, record information about different topics in places that are easy to access, and it works well with the other applications (word, excel, PowerPoint and adding pdfs). One of the biggest reasons I use it every day is that I can access it from every device I have. There’s the OneNote app that I have on my phone and tablet, and then the program I have on my laptop. This is essential for me as a student since I like to be able to see my to-do list whenever I’d like, and to edit my list from any device. This has worked great for the entire time I’ve used OneNote until now. Now my laptop is the only device that can sync my OneNote pages at a reasonable speed. This means that any time I want to make changes on my phone or tablet in the app, I have to wait anywhere from to 30 seconds -10 minutes for it to update the list with the most recent changes from my laptop, and then wait another 30 seconds -10 minutes for it to send the changes I just made back to my laptop. It’s awful. I’ve tried syncing on multiple different Wi-Fi’s, both with and without cellular data for my phone, and it is consistently so much worse than it used to be. Very frustrating..Version: 16.80

A Fantastic Notes App on iPad, but Mouse Support Needs WorkOneNote is a great app for notetaking on iPads, whether via typing or handwriting with a compatible stylus. Both can be used together interchangeably to create a remarkably versatile workflow that syncs seamlessly across devices. It’s an extremely useful tool for college notes that I come back to often. There is one issue with the app that frustrates the experience a bit, however, and that is the clunky mouse support. With other Office apps being able to take full advantage of the fast-highlighting features that iPadOS has brought to the table, being unable to quickly highlight and format text the same way in OneNote makes the experience more jarring. It takes a double-click to initiate highlighting mode on a word, as the pointer does little more than emulate a finger at this point; from there, the highlighting start and end bars have to be moved around, then formatting applied. It’s not a deal-breaking issue, but it can be an impedence to a note-taking workflow which makes it a bit harder to be swift and organized with color or other formatting compared to a PC. Aside from this, the app functions incredibly smoothly, and is a great, free all-rounder notes option for all sorts of different applications..Version: 16.48

Using it for yearsI tried many other apps to track and manage all the minutiae I need for my varied life family work health ministry spiritual life and entrepreneurial issues. I tried others because they had just some advantage in one way. I would wish One Note could do this one more thing. Now One Note is everything I generally need in one place. The only thing more would be a mind mapping app type feature like Lucidchart. If Microsoft added that to One Note WOW it would totally rock. THE best part of One Note is that over many year and many devices and computers my notes have never been seamlessly picked up in the new device. The least stressful app I ever owned. Exact opposite actually, it makes me relax once I capture my thought in One Note. It is like extra raw memory power in my brain. It saved me from loosing a good detail idea for a particular client many times. I stress much less taking notes in One Note knowing I will always see them again no matter what happens to my device. Backups don’t work as well as that... l mean if you have 30 clients and you have quick note to make on the job and then over the phone then a photo to add or screenshot with weblink to a supplier or pdf One Note does it like nothing else can..Version: 16.44.1

Helps me keep up with collegeOneNote has helped me keep up with my college homework and notes. It allows me to do different things such as use the drawing tools to take handwritten notes, and also to type whenever it’s most convenient for me. Another big thing I like is that the canvas is infinite, and the app gives me templates such as different sized squared paper and lined paper. I can edit PDFs, add photos, add charts, etc. I can see my notes from all of my devices without a FEE! It’s completely free which is important to me. There are some downsides, however. I am taking math courses which would require me to have a ruler, and although the app on my laptop does have a ruler, my iPad doesn’t. Now, i can always switch to my laptop when I need to use it, but it would be more convenient for me to have it across all of my devices. There are a few things that could be changed to make the OneNote app more aesthetically pleasing, such as a better highlighter when using dark mode, because I can only see what I’ve written highlighted but cannot see the rectangle. Again, this isn't a big issue but a suggestion. Overall, I am very happy with using OneNote. It’s a MUST for college students!.Version: 16.71

Awesome but needs work!!!So Many times have images not show up or show up extremely distorted across devices. Several of my professors prefer to post pdf files of their PowerPoint lectures instead of the PowerPoint itself. These lecture notes are extremely long sometimes 108 slides so I usually download them and use my laptop to insert the pdf files to onenote and then use my iPad to take notes. The converted PDFs sometimes show up extremely distorted on the iPad making it very difficult to annotate and take effective notes. Please fix this issue and make life easier for us college students. One more thing, when I insert a PDF file with several hundred pages and make notes next to it. When I want to print the notes out on a regular A4 paper. Onenote shrinks the pages so much that the hundred of PDF pages fit on only one single A4 paper making it completely unusable. I really really would appreciate having proper page layout options in the touch version of onenote to set strict borders to have specific page size like A4 so that both the inserted PDF pages and my notes next to them will both show up on the A4 paper and not shrink to extremely tiny size..Version: 16.24

Missing critical features specific to the iPadOneNote first off is wonderful. I’ve been using it for a long time for school and it is very good. With such good integration with Office and other apps there’s nothing else like it. The drawbacks of this app though are pretty severe. You cannot use 2 OneNote applications in split view, only one so you cant have a note open on one side and another on the other. This is such a productivity killer and needs to have that feature implemented; other Microsoft 365 apps have this for the iPad already. The next drawback is that ALL Microsoft 365 apps use iOS 12’s text edit touch tools as opposed to the new features implemented in iOS 13. You cannot hold the cursor down and drag it, instead, iOS 12’s touch controls bring up the ancient magnifying glass which is honestly a nightmare. Connected to this problem is at the Magic Keyboard for the iPad Pro almost has no support for text editing. It feels like I’m just using a finger as opposed to hovering over text with the “I” like on other documents. This is due to iOS 12’s touch controls that need to be updated. The current iOS used when writing this review is iOS 14. I cannot select individual letters without having to hold down left click and wait for the magnifying glass to come up. It is very annoying and Microsoft please fix..Version: 16.41

IPad/Win10S versions need lots of improvements.Crashes all the time. Slow as a crawl when handling large notes, try undoing something! Cursor positioning is erratic. Search function is also erratic and clicking on the”next find” or “previous find” buttons often misbehaves, especially after some editing. Draw needs a lot of additional functionality: ability to erase parts of an object, ability to choose adequate erasers, ability to draw shapes without needing to use the primitive “ink to shape” facility, ability to fill an object with a color or pattern, interference between draw and text, inability to peg text to a specific place in the drawing canvas. Try for example something as simple as to draw a chessboard! Inability to create links to locations in the same note or in other notes. Missing menus and features when compared to PC or Mac versions. No recovery from data accidents, I lost notes more than once because of sync issues. Inability to store notes in the Apple iCloud. Poor integration with phone/tablet hand and pencil gestures. Inability to save drawings and text together to the same PDF. No diff feature. I could go on. And ah, an unresponsive development team, I have seen Internet traffic on some of these deficiencies dating from years ago..Version: 16.67.1

Please turn off automatic capitalizationThank you very much for your service. I have recently begun to write more notes for work and school using OneNote. I typically write from a mobile device, on which I definitely have auto-capitalization set to off. Unfortunately, OneNote continues to automatically capitalize my words, even upon review. I deliberately edit notes differently and often do not want capital letters at the beginning of each line or elsewhere. Moreover, I also write in multiple languages, but OneNote seems to have trouble recognizing it and will correct my writing much more frequently than other apps, becoming a great hindrance at times. Please adjust these settings or allow specific control from your application. I do actually have auto-correct and auto-capitalization set to off in my device settings. As a bonus, it would be wonderful to have additional possibilities with regard to editing the text appearance (font styles, sizes, highlights). Thanks! I appreciate your incredible work. Update: I can now expressly adjust settings for spelling and automatically capitalization within the app..Version: 16.33

Excellent for work and schoolI’ve used OneNote for many years now and find it very helpful for organizing my work and educational notes. I use it across PC, Mac, iOS and iPadOS. It is great to have access to notes on all devices and combines written and typed text, hyperlinks, screenshots, attachments. The writing is natural and smooth. The biggest shortcoming for me is the poor printing or PDF export capability. OneNote treats the document as one continuous document. This is very nice for restriction-free notes, but when it comes to printing or exporting to PDF, there should be some flexible page set up option which aren’t there. Because of this, for submitting written homework or saving notes to share with others at work, I find that I need to use other apps to get the job done with reasonable formatting. It also does not play nicely with formatting when pasting from OneNote to other Microsoft products. These haven’t been fixed in sometime. I hope this review/suggestion is read by the development team, because it would then be a very complete tool for me. Another more minor improvement would be the tables, which are self-formatting. Some improved control over those would be helpful..Version: 16.43

Excellent program and app, but...I have used OneNote for a very long time on my PC, and I’m thrilled that there’s an app! However, the last update has spoiled my workflow. Every time I want to add a new section or note I have to dismiss the ribbon at the bottom of the iPad. I use a Logitech keyboard case with my iPad because I find typing onscreen cumbersome and slow. There’s a ribbon that shows onscreen at the very bottom of the window. This ribbon contains predictive text suggestions, style options, etc. I have tried closing the predictive text in settings, but it does not remove the ribbon within the OneNote app. Before this update the new page/section button was at the top of the window. It now resides on the bottom - causing two problems. The first is that it is covered up by the ribbon I mentioned above. The second problem is that new iOS feature that you can access other apps by tapping the bottom of the window. THAT thing pops up if I am off a fraction of a hair from the button, also frustrating my workflow. Please find a way to put the buttons at the top of the app again to resolve this problem. Otherwise, GREAT app!.Version: 16.6

High functionalityThis is a flexible app, as it works on every device I need (Microsoft and Apple) with high updating speed in real time so long as there is internet connection. I also have the ability to organize my notes sufficiently as an attorney, and I love that I can have multiple email accounts associated with different of my notebooks so I can access personal and work notes in my device but only my work or personal notes when logging in to my notes in the appropriate account online. Note search function will soon become invaluable. I do wish there was a broader, long-term sharing ability so any of the law clerks or attorneys in my office could see and edit notes without me having to share a notebook each time, but that might be solved when the office totally transitions to electric and we possibly have a singular work account. And I wish I could have the notes appear in certain folders (client folders) I’ve saved and organized in one drive so ALL the client info could be organized in one place instead of opening up two apps. But other than that, I really enjoy OneNote for typing, drawing, and all the other little functions as I discover them..Version: 16.12.1

Awesome appAs a college student, this app has saved my life! It’s so much better than the note app that came with the iPad and unlike so many other note taking apps, this is free! It allows for so much more personalization and manipulation of your notes. For example, the apple notes app only has like 5 different colors you can choose from, and 2 of the colors are too light to be note taking colors. But with OneNote, you can customize any color! It comes in very handy because I organize the different sections of my notes by different color writings. Also, it allows you to zoom in and out of the page when writing, which is so cool because I can write really small fonts by zooming the page in and then zoom it back to regular size to have very neat and clear small writing. With other note taking apps, if you want to write very small you just have to pray to god you have surgeon steady hands that won’t make the writings ugly. The one thing I would suggest is to add a ‘pencil’ feature like the notes app because sometimes when I draw math models or graphs, I don’t want every line to be a opaque ‘pen’..Version: 16.10.1

Add Miro canvas features to OneNoteOneNote’s canvas leaves a lot to be desired. What was once a revolutionary and leading software for notes (10+ years ago) is now stale compared to other tools out there. It’s clunky and difficult to spatially organize information on a page. It’s not very agile. Please bring the new and rich features from Miro into OneNote: Grids, frames, text boxes (that aren’t a pain to move around), snapping, arrow system, grouping, tables, mind maps, cards, etc. OneNoe’s section and page system is currently the only feature that beats Miro when it comes organization. I’ve personally started pay for and use Miro as my main note taking app. I’m transferring everything over to it with the hope that they add a section/page system. I’d gladly keep using OneNote if the pages were as feature rich and capable as Miro’s, but at this point it doesn’t really get the job done for what I need to do which is take notes for 3D art techniques. I use a lot of pictures and things get moved around a lot as new information comes in. I like to go back to notes and make updates when new techniques are found. OneNote just doesn’t allow the information to evolve over time as well as Miro.Version: 16.52

My Main NoteTaking AppMy favourite part about OneNote is that it is easily accessible on all platforms. It has an easy to use interface, spell check, styles and other essential features from any Microsoft Office product. I enjoy the ribbons, the to change the backgrounds between black, lined and grids. I love taking notes on my iPad, then adding more to the notes on my Mac. Although Mac continuity features supplement the copy and paste between the two devices, I still love being able to edit my notes on both apps. Sadly, that’s where my love for OneNote ends. The UI is slow to update, there are still many glitches in OneNote. For instance, if I try to write with my Apple Pencil where there is text or an image, the page jumps around. This makes annotating notes and PDFs in OneNote difficult. Another feature that has been missing in OneNote is the addition of a dot-grid background, isometric background, or custom backgrounds. Sadly, OneNote is often slow to update and catchup on features present in other apps. I’d still recommend OneNote as one of the best free options for NoteTaking apps, but I would strongly recommend looking at some of the other NoteTaking apps available for purchase..Version: 16.61.1

Needs improvementWhen you do highlighting or drawing to underline some thing if you go back and modify anything that occurred prior to that then do you highlighting or the drawing ends up moving and not staying with the item that you were highlighting. Likewise when you highlight something it would be nice if it would sense that you were trying to highlight an item and that it would put a nice highlighted straight line on the item, thus as you draw your finger across the word or words, it would simply be a starting point and ending point but the rest would be controlled by the program and be a perfectly straight line. Another thing is that it’s difficult to get to the beginning of a line because it is up against the edge of your cell phone screen. Unfortunately the screen moves because it thinks that you are trying to flip the page back to a different page, that is not the case, you are simply trying to start at the beginning of the line. These things need improvement.Version: 16.63

Great! But has one annoying bug with iPad Pro:OneNote is superb! I love using it on all devices and it’s the perfect thing for the iPad Pro. There is one thing that is really annoying, I wish one could fix this and then I would undoubtedly give 5 stars: When importing meeting details into a page and then writing with the Pencil (by hand), the written content or when you draw something is always pulled up to the top of the page over the meeting details after a while. Did anyone experience this as well? Is there any solution to this problem available or can developers maybe look into this, please? One of my favorite aspects of One Note is the search function. The fact that it is able to find words in screenshots, PDF, emails as well as hand written notes is phenomenal. This way, no matter how organized your notes are, you are always able to find whatever you have in mind. It is my extended brain, I just copy things in a random section and search for buzz words that I have in mind with the related content and always find what I need very quickly. Across 15 different notebooks!.Version: 16.78

Changed to 5 star, thank you very much for the prompt fix(For iPad) New Review: Wow, within 1-2 patches after my first review, not only was the very niche issue fixed immediately but the new animation slaps. I had a sneaking feeling that Office support would be speedy, but wow. Thank you for giving me a fantastic reason to continue buying MSFT shares. Old Review: I appreciate all the work that has gone into making OneNote a native-like iPad work and I use it everyday at work. My only quip is that the “lost connection” notification at the top of a notebook scrolls the rest of the notebook page down, decimating whatever poor letter I was writing with the Apple Pencil at the time and then predictably again when I regain connection. For a few seconds at a time, I lose connection at least 20 times per hour while tethering from an iPad2021 & iPhone 12. I am glad the notification lets me know my notes may not be saving, but it would be fantastic if it did not interrupt writing or stylus input. Thank you..Version: 16.58

Amazing. Especially since it’s free. But there’s one thing...This app is awesome. I actually deleted by other note taking app that I spent money on to switch to OneNote. But there is one thing that I have noticed that I believe can be easily fixed. The app tends to have lots of glitches. Things that were erased are appearing again, entire notes that were deleted and back on the app once I have returned to the app after closing it, and there are even white streaks that tend to appear on the screen as a write. Another thing that happens is that when I am using the undo button, the page automatically jumps to the top of the note and I lose my place. I believe this is a simple big issue and I can’t wait for a seamless experience in the future. Please, please, please someone fix this! Sometimes it gets a little embarrassing when my friends are impressed how I manage to do everyone on the iPad, but when these glitches pop up they seemed to be turned away from the idea entirely. Thanks so much!.Version: 16.16

How I Benifit from One NoteI keep personal notes, business notes & Convention notes I use the copy & paste features when I study my Bible. These are helpful when sharing with my Congregation, the points or qualities I have noted about the characters involved in the reading as well as the attributes of our Creator, Jehovah God. I especially enjoy using the colors while note taking as well as the Bold feature, perhaps to indicate a lesson learned. I also use it for the names of new friends I have met. Thank you for always improving One Note & giving choices for the size as well as the type of Script we can use. Again thanks for your brilliant work!!👍 I totally agree with the first paragraph, I wrote above for your last survey.I am enjoying all your nice features every morning. Pus I use it for special lectures, & Conventions. It is a very useful tool for notes. Thank You again for using your skills to make our lives more accurate & simple..Version: 16.55

Great app but has iPad issuesI use this application for work on my HP and use my iPad (M2 12.9”) as a digital notepad… I am finding that the app works mostly great but has some crashing issues on the iPad only (not on the desktop) where I have to close and reopen the app 3-5 times daily. This is a bummer because it sometimes crashes in the middle of my efforts to write the note and it interferes with what I think would be one notes’ main purpose - to be a stellar digital note taking program for the most used digital note taking platform…. I am also finding that the scribble function is not worth using because it seems to be confused as to where I want to write… this could be easily fixed by having users define where they would like the scribble text to be written ahead of time via some gesture or bottom (or both). Moreover, the app has some awesome features that I love and will keep me coming back and that’s its ability to sync cross platform with my work computer which will always be PC because of the software I am required to use..Version: 16.73

Love this product. Except synchronization. Lost filesI want used Evernote. But that product had some shortcomings, especially when it came to synchronization. Microsoft one note does a wonderful job at synchronizing between all of my devices very quickly and very accurately. That feature is important for my work and my personal business. Our use OneNote dozens of times per day. I am an avid user. Most often I use it on my tablet with a pen. Handwriting recognition works well when you write well. So, I don’t use that feature too often, but when I do I make sure to write clearly One of the most attractive features is the ability to find items quickly. One note does that better than almost any program or application I have used. Cutting and pasting into OneNote is almost seamless. It does what I expected to do. I did lose several files during synchronization on April 1, 2023. What’s up with that?.Version: 16.71

OneNote App- Not compatible with Mac. Not able to create new Notebook Accounts.Not compatible with Mac. However, it states it is. Too difficult to create other Notebooks (not sections). I called for assistance with this (I received really kind & good customer service) just to find that this program is not compatible with my new MacBook Air. Although, this program’s website states/stayed it is compatible. I’ve been using OneNote for years. Originally, with a Samsung using Windows 10, in which it worked just fine. However, I was still unable to create an entire new Notebooks/accounts for separate use (i.e., for education, personal, & professional notebooks) to allow me to switch between notebook accounts (without the program automatically syncing the same notebooks/sections across all Main Notebook/accounts). Other than these very important key points, it would be... ONE OF THE BEST APPS, PERIOD! Perfect for writers, students, organization, sharing, creating documents, business, the list goes on..Version: 16.46

Good, but missing features…As an iPad Pro user, the iPad app is good, but missing key features that collectively make the App far less efficient and useful. All of these missing features pertain to the draw function. On Desktop, you can convert Ink to Text and Ink to Math. On the iPad OS version, you can only convert Ink to Shapes, which, for the business professional, is entirely useless. It is my understanding that the Ink to Text feature has been the number one (by far) requested feature for the iPad OS version of OneNote for YEARS, yet Microsoft has yet to add this functionality. Why?? The Desktop version is fantastic, as it offers essentially every functionality you could ever need or want in a digital notebook, and that’s why it has historically reigned supreme to its competitors. It’s absurd to have to use the Apple Notes app, which offers Ink to Text functionality, then copy over the converted text into OneNote… Why can’t Microsoft afford the same plethora of features offered on Desktop on mobile??.Version: 16.55

Missing good sorting and search. Not free if syncing > 5 GBI tried switching from Evernote and like OneNote but like its mac version its ability to sort notes is non existent. A app designed to hold hundreds or thousands of notes should be able to sort by name or date for each section. There also needs to be a way to act on search results. For example, search all notes with word xyz and be able to grab them and move collectively to another section. OneNote is also directly tied to OneDrive. You can not have notebooks on iCloud or Dropbox. If you use the mac version, you can not store notebooks on a local or shared drive. So, take all the claims about FREE with a grain of salt. OneDrive only gives 5 GB free to sync your devices so plan on an office 365 subscription. Syncing can also be slow and problematic. I pulled in thousands of notes from Evernote using Microsoft’s importer on my mac. I had to break the notes into a couple dozen notebooks so they were small enough to be usable. Also a warning. The import is a mess. I had a notebook from my MBA classes with a section for each class in Evernote. The sections all got blended together when importing putting notes together that had the same tags into a section with the tag name. Tag support in OneNote is horrible. Overall, despite past issues with Evernote it has been improved and is so superior to Onenote for sorting, searching and tagging that I will stick with Evernote..Version: 16.29

Fine if you have 365 from work or schoolIt’s a decent note-taking app with some good functions. I have two main gripes: Wildly inconsistent syncing, and a bug that randomly scrolls the page to the very top while not-taking. Every study session, a gray bar pops up that says it couldn’t connect to the server and my notes aren’t syncing. Also, forget about syncing large notes on a single page - I had two pages that had a chapter’s worth of notes on each page that ON would not sync at all. It was only when I meticulously copied and pasted sections of those notes one by one that I could access them on my other devices. As for the scrolling, any accidental touch of the blank space in the ribbon will send you back to the very top of the page, very frustrating to have to scroll all the way back to the bottom when all you wanted to do was change the pen. Fix these issues and add handwriting recognition and you’ll have a 5 star app. If you get office 365 for free from work or school I would use this app, otherwise notability or GoodNotes is probably the move..Version: 16.38

Great but needs workIf Microsoft had a best-kept secret, it would be OneNote. Although backed by the world’s biggest software publisher and included for a decade in most versions of Microsoft’s mighty Office suite, it’s still often upstaged by other note-taking apps, such as the ever-popular Evernote. Yet OneNote has evolved into a powerful information capture, management and sharing application that can be used for a wide variety of purposes. It’s available for just about any recent computer or mobile device – and best of all, it’s free. An example of its potential can be found in the education sector, which uses OneNote tools to create shared notebooks with lessons and homework for classes, and to integrate with learning management systems. It can be also be a very useful business tool, as the following seven tips reveal. More than a note-taking app OneNote uses a simple notebook metaphor, allowing you to have any number of notebooks, tabs within each notebook and pages within each tab. But it’s not just for taking notes. OneNote has rich editing tools that let you format text, add pictures and tables to each page, attach files, draw illustrations and link to other OneNote pages. You can also add to-do lists that can be easily turned into Outlook tasks with reminders. OneNote includes a range of templates for quickly creating more complex pages, such as project tasks and meeting notes, and you can create your own templates..Version: 16.6

Some Issues but Overall Great so farI’ve been using OneNote for over 4 months now. This is my first digital journey in note taking. So far it is great; with only a small number of gripes. Biggest issue: The fact that the pen will switch to type mode (in which you cannot switch back to pen mode), was extremely annoying. I managed to fix my issue so far, but I know there are still people out there with the issue. In their case this may have forced them to try a completely new alternative. Smaller issue: When finishing a stroke or letter when using the apple pen will sometimes cause the “ink” to shift downwards. Which I think is a “sync” issue but, there is also no manual sync button. So the only way to fix that is to make a new page on your app. (At least with my problem). Conclusion: Those being the only glaring issues; I can say other than that this has been great so far. Since I managed to fix my issues at least. When the app works on ipad, it works great. If issues like these scare you, I suggest trying a different one, especially on the ipad. Since in my case I do school, and I had a bunch of notes already on OneNote, I didn’t make a switch. I instead troubleshooted my issues. If you are just starting out in digital note taking on the IPad; I would suggest trying an alternative for now. If you like OneNote and are willing to deal with/fix the issues, then this is not a bad note taking app by any means..Version: 16.75

Great OneNoteReally value the app OneNote. The note taking app is really awesome and worth the time! * my only or of several critiques the main one is that the 2016 OneNote app had a failing notebook organization system that allowed folders to be stacked horizontally across the top of the window. This was much more agreeable intellectually in regards to organizing topics. Now they have dual stacked vertically notebooks and folders and then pages and it’s all vertical it’s hard mentally to track all that information for some reason it would be nice if they integrated the option for switching between those views and it’s incredibly unexpected that that wouldn’t be allowed for in the app to begin with. I have thought since 2008 that one note has the key to being the prominent note taking app but it just seems to not be developed on the programming side to take advantage of what its potential is and it seems to be intentional or horribly accidental.Version: 16.63

A nice one stop note app that can do a lot but somethings could be better refined.A great app that seamlessly syncs between devices, stores a lot of different file types and makes note taking a breeze. However, there are few things I would love to see in this app that would take it to next level. List of expected features is as follows: 1) Pinning note/chapters on top for ease of access, currently its has to be through finding the notebook/section/ sub section / Page. Which is distracting if you are actively working on a certain section and need a quick access. 2) Ability to hyperlink other pages/notes for definition, details etc. and ability to have a quick preview of those notes without leaving the current note. 3) The ability to select page size for notes, this is particularly important if the notes ever needs to be printed of shared as PDF. The current infinitely extending page is great for brainstorming but makes it a pain to print or share the idea through other apps like an email. 4) The lack of inline support for latex modes (How difficult is it to make a latex text box that compiles into a beautiful math equations) makes note taking of math equations a pain. Apple Pencil can only be used after selecting draw mode (its been years since this app is on iOS, is that apple not allowing this feature or developer not implementing?).Version: 16.60

Graduate student toolAs a graduate student who works between a few devices, I hesitated to purchase an iPad in place of a laptop for my classes because I didn’t know whether I could keep everything straight and synced. However, OneNote works perfectly — If I change a note on my iPad, within a minute the change is seamlessly reflected on my computer, which makes note-taking and paper writing a breeze. I’ve found note taking with my Apple Pencil to be really enjoyable, and better than competing note-taking apps (or the default one). Being able to search handwritten notes is a feature which I never thought possible, but has made my life infinitely easier. For my student friends — a combination of Adobe Acrobat, Dropbox, Google Docs, and OneNote have streamlined my workflow in a way I never thought possible. Now, I can take my iPad with me to class or when running out of the house and I still have access to all my materials..Version: 16.43

Mostly just suggestions about the appI have been using this app for I think a year and a half. It started out rocky because I was trying to use the app on my iPad and then try to use the same notes on my Mac and if I added anything to the notebook from my Mac it would not be able to sync. I tried contacting support but all they could say was delete everything and start over. Instead I just stopped using my Mac. So one feedback would be to figure out why you can’t go back and forth between the Mac and the iPad app. Why can I access it but not change anything. Another suggestion would be to put in a feature that locks the size (width specifically) of the screen. When using my Apple Pencil I sometimes accidentally zoom in or out because my hand touches in 2 different spots. And that can be very frustrating when you are trying to keep your notes cohesive and the same throughout. I would also like to suggest the ability to voice record and take notes at the same time..Version: 16.21

Great app for School and Personal useI have used this app since college and am in Medical School now. Me and a large majority of my classmates use this for note taking in class and outside. The app lets you download/print out the various power points into the app so you can directly annotate them. Very useful for school. You can password protect various tabs, etc. very customizable, I have not even explored everything it can do yet, but for example, I wanted to record my lecture so O found that you can actually insert a little link and file of a video or voice recording right from the app itself. Very cool, don't know of anything else that does that. Syncs with OneDrive, so I suggest you get a OneDrive account (usually schools have a deal to get you like a TB of storage or something of the sort through Office 365, so ask you IT department before buying anything out of pocket-if you aren't a student Microsoft offers 5 GB free of the bat, so there you go)..Version: 16.5

Some weird font issues.Overall I’m really happy with my OneNote experience. I like the layout and all the features. I’m transitioning from using Evernote to using OneNote and one thing I’ve noticed is there seems to be less bugs than with the Evernote iOS app. I switch back and forth between mobile and PC versions fairly frequently and I have noticed I have less syncing errors with OneNote than with Evernote, so I’m pretty happy with it OneNote. One bug that is more annoyance than anything else is that the font randomly changes at times. I’ve noticed this in the windows version as well, and I suspect it might be linked to when it cloud saves. Anyway, like I said it is more annoyance than anything. If you backspace into the last thing you typed before it changed font and start typing again it goes back to the previous font. Otherwise you can just select what you typed and manually change the font back so it’s no biggie..Version: 16.70

Great for iPad, but missing featuresI rely on one note a lot, especially across platforms. Most of my remote work is done on my iPad though, and it bums me out that there are certain features missing on the iPad version of the app that are included in the free Windows 10/11 version on the desktop. In particular I hope that we get functionality with the Apple Pencil, especially ink to text. It exists in the windows version of the app, but bizarrely enough not on the iPad, despite there being settings for the Apple Pencil. Also, and this is more of a general thing. Custom tags don’t seem to carry over from the desktop version, which sort of locks me out of using them since I switch back and forth between the two devices quite frequently. I’d like to organize everything by custom tags, but if I can’t search by them or create them on my iPad, then what’s the point? 🥲 Otherwise, great app, not sure what I’d do without it. 😅.Version: 16.66

Excellent across ALMOST all platformsI have been using OneNote for several years now, at first in a work environment, later for personal use. In my work setting, using OneNote harkens back to the old Briefcase from Windows 9x era, the ability to have a ‘binder’ that is organizable by subject, tabs, etc. Different topics ordered and organized in a way that give peers easy access to useful information. In personal use, I’ve found the ability to markup documents and images and rearrange my thoughts in blocks quite useful. It’s great for brainstorming on the fly. Used on an iPad with Apple Pencil is smooth and natural, the tools, could be improved upon, but with recent updates for Dark Mode, progress is being made. My one complaint is OneNote on the MacOS. There is no way to store the OneNote binders locally due to Office365 integrations, the dependency on OneDrive is frustrating and locks you into the MS ecosystem. If not for the slow growth in tooling, and the lack of proper MacOS support, I would definitely award this five stars..Version: 16.43

AMAZINGI love this app and nothing is wrong. Helps you efficiently organize everything so you know where to find it using notebooks, and within those notebooks, there are sections and within the sections are pages. With each page you get an infinite amount of space, that you can type, draw and insert images on. They have various pens to choose from, including a rainbow and sparkly options. There is a print function so you can easily print you notes in an organized way. Hundreds of different fonts are offered, along with being able to bold, emphasize, underline and change the color of text. I use this app for many school projects and it has been ver helpful! They have a desktop and Apple Watch versions, so you can have your notes on the go! I use this regularly, and its amazing every time. Definitely would recommend..Version: 16.68

Apple Pencil Stroke, Search Feature, and Pages!!!I love OneNote BUT it needs some extra work to make it perfect. I use it for all of my classes as an undergrad student in college. I’m currently on an iPad Pro with a 2nd gen Apple pencil. My biggest issue is that with the Apple pencil the calligraphy feature automatically turns on mid note taking depending how much pressure or how I hold the pencil. PLEASE MAKE A TOGGLE FEATURE TO TURN THIS OFF!!!! I hate when the writing looks bigger sometimes and normal other times. Next, please make an option to make the page printer size so I can print my notes! I love being able to free form note taking but not always!!! Same goes for importing documents and PDFs — please make it option where it fills the entire screen rather than just pasting on top of the page. Lastly, the SEARCH FEATURE needs to be able to search more than one word and the option to click through like ANY other CTRL+F/CMD+F feature. These simple fixes would be life changing for me as a student..Version: 16.57

Great, but there is room to grow.Great app. Very good Apple Pencil integration. My only issue is not being able to delete notebooks..Version: 16.5

Constantly have to resign in everydayEveryday I get a message saying I am working offline and have to sign in again..Version: 16.46

FunctionalityThey keep removing tools!!! Like arrows and shapes! What the hell man..Version: 16.19

Strokes vanish randomly when writing with Apple PencilWhen use Apple Pencil in drawing to write some text, some strokes are preserved, some just vanished randomly..Version: 16.54

Needs A4 TemplateI love the syncing between devices and the organization of notes, but I can’t seem to set an A4 paper size within the iPad app, which makes it difficult if I ever want to print out any notes for studying..Version: 16.35.1

Great for cross platform sharing and sketchingBut why can't I delete notes from Apple devices?.Version: 16.5

DudePlease make it so that it doesn’t randomly keep scrolling all the way to the top of the page when I sometimes undo something or select a new pen or literally anything.Version: 16.77

Page stuck at startThis issue persists through the last several updates. Whenever I start One Note, the page prevents me from scrolling up/down until 1-2 minutes later when the sync is finished. This is insane!! Please fix. Another issue is the drawn letters will shift downward slightly once the input is complete. Not sure if it’s due to the input accuracy or the input lag..Version: 16.60

CrashesIt started to crash after the latest up date Not sure if my large PDF is the cause of its crash please fix.Version: 16.35.1

Great app for organizing. One fatal flawI’ve only been using for a couple of weeks and I love the app and how I syncs across devices. Wonderful ability to help prioritize. Fatal flaw is the accidental deletion of notes are unrecoverable. I lost a critical dictation by accidentally swiping the screen and it’s gone forever. NEEDS to go to a deleted items folder, like email or Apple Notes does. I can’t use this app for risk of that happening again, unfortunately..Version: 16.34

Importing function needs to be improvedIt is inconvenient to import pinouts (PDFs or .pots) from the safari browser. I have to import the lecture slides from my PC..Version: 16.42

Great app not without its issuesSo overall I love the app, but it has syncing issues. Sometimes I finish something on my computer, and come on my iPad a bit after to continue working, but the images haven’t synced. My iPad is always connected to the wi-fi and the signal is great, and also the Auto-sync option is enabled, so I don’t know what the problem might be. Also, this is not that big of a deal but I’d like it if there was an option to always see the sections like on PC, so when on a page and want to move to a different section, we could just click on it instead of clicking on the arrow and then selecting the section. Other than that, great app!.Version: 16.34

Never use a paper notebook again!I almost NEVER wrote reviews - but this application is hands down the best thing I use every day. So much so that I've made it a standard in our company, it's INCREDIBLY useful and truly better than anything else. Also, It's ironically better on iPad than on a Windows device too! Worth the 365 subscription cost on its own......Version: 16.29

Love it, but..I love OneNote but it needs dark mode!!!.Version: 16.29

Does many things well...butThis app has been great for me. Works excellent with Apple Pencil 2 and iPad Pro. But...would really help if some basic features could be added that I have on the windows version 1: back button. (Go back to page I just came from. 2: skip to next or prior page in section. Please. 3: changing font size or font when typing text. Thanks.Version: 16.24

Deleted notesPlease add a feature to confirm before deleting notes or notebooks. Or a section where it is possible to recover lost notes. Accidents happen..Version: 16.24

Needs some workI switched to Notability: 1. Annotation glitches. Multiple times I have had all my annotations move down by about an inch. This can be hugely problematic for some projects 2. Annotations consistently move slightly between where they are on my iPad and where they are on my PC 3. No double tap support for Apple Pencil 2.Version: 16.23

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