Microsoft Teams Customer ServiceMicrosoft Corporation

Microsoft Teams Customer Service

Whether you’re working with teammates on a project or planning a weekend activity with loved ones, Microsoft Teams helps bring people together so that they can get things done. It’s the only app that has chats, meetings, files, tasks, and calendars in one place—so you can easily connect with people and bring plans to life. Get family and friends together to manage tasks at home or plan a surprise birthday party. Work with teammates via secure meetings, document collaboration, and built-in cloud storage. You can do it all in Microsoft Teams.

Easily connect with anyone:
• Meet securely with teammates, family, and friends. Set up a video meeting within seconds and invite anyone by sharing a link or calendar invite.
• Chat 1-1 or in group chats with friends or colleagues. @mention people in chats to get their attention.
• Dedicated channels help create a focused workspace for important projects.
• Video call anyone directly in Teams or instantly convert a group chat to video call.
• GIFs, emojis, and message animations make it easier to express yourself when words aren’t enough.

Accomplish plans and projects together:
• Task lists allow you to stay on top of work projects or plans with family and friends. Assign tasks, set due dates, and cross off completed tasks to keep everyone on the same page.
• File sharing in chats makes it easier to coordinate on work assignments or personal projects.
• Cloud storage makes it easy to access shared documents and files on the go.
• Dashboard view neatly organizes all shared content—photos, files, tasks, links—so you don’t have to spend time looking for things*.
• Screenshare, whiteboard, or breakout in virtual rooms to get most out of your work meetings.

Designed to give you peace of mind:
• Securely collaborate with external partners for work assignments while maintaining control over your data.
• Store important information such as subscription passwords in a digital Safe*.
• Enterprise-level security and compliance you expect from Microsoft 365**.

*Available when using Microsoft Teams with your personal account.
**Commercial features of this app require a paid Microsoft 365 commercial subscription or a trial subscription of Microsoft Teams for work. If you’re not sure about your company’s subscription or the services you have access to, visit Office.com/Teams to learn more or contact your IT department.

By downloading Teams, you agree to the license (see aka.ms/eulateamsmobile) and privacy terms (see aka.ms/privacy). For support or feedback, email us at [email protected] EU Contract Summary: aka.ms/EUContractSummary

Microsoft Teams App Comments & Reviews

Microsoft Teams Positive Reviews

A very good app for to connect from anywhere, anytimeSo I got introduced to Microsoft Teams when my school explained that they were going to use it as their mode of classes during the pandemic. Before this I never knew that there was an application like this. (School or Work account) When I started using Teams, everything was crystal clear and I could easily access documents or links uploaded anywhere. The in built features like activity, calendar, files and tasks helped me organize all my work and kept it easy to stay on top. But I think you could fix an issue in where assignments is not loading if I go to it directly making it cumbersome to go though each team and check the assignments. (Personal account) I have only used this feature recently and it was just great. All you need is an email account to sign in. It was really smooth and I accessed any material in my groups instantly. We could create as many groups as we want without confusion and schedule meetings and call others anytime from around the world. I personally liked this app as it was par to many leading chat apps like WhatsApp, telegram etc..Version: 4.7.0

Great EXCEPT FOR THIS ONE THING…Ok, so I broke down and downloaded the app to my iPhone sometime during the summer of 2021 because I supervise a lot of people and babysit the rest of the office so I was constantly being hounded by every method possible (texts, calls to my cell and desk, emails, and Teams). Every time I stepped away from my desk for even five minutes there was a crisis I had to handle immediately so I wasn’t able to see or respond to missed Teams messages until I got back to my computer. I would’ve given it a full five stars BUT, several months ago the emojis just vanished from my phone app. I’ve tried uninstalling and reinstalling and logging out and back in, but alas, there’s just empty black space where the emojis should be. I’ve discovered that if I tap on a random place in the blank space, it DOES throw an emoji up for me but I have no way to know which one I’m accidentally choosing! I’ve seen other people post that they have the same issue but that glitch has been there for months and Microsoft hasn’t fixed it yet. For an industry giant like Microsoft, that’s unacceptable. A lot of people may think it’s no biggie but I use emojis a lot to soften what I’m saying when I have to inform one of my staff that they screwed up. People appreciate that more gentle approach. So yeah. I’m done with my rant now..Version: 4.1.0

NoEdit: support pages please. It randomly does and doesn’t work on the Same assignment and when it doesn’t work it says preparing file and never shows up. I had to use google docs as my middle man multiple times (took me really long to finally get something to work) You really need to fix this. Edit: my teacher uploaded things in order and in my iPad it shows out of order and every time I attempt to play the video (the mp4 she posted in files) it has no audio and and I click on it and it sends me out Edit: I went up a star because you guys are fixing up the app. Im still having problems with notifications. I sometimes don’t get them I guess it’s cuz I have the app open, but that’s seriously causing me problems. Ps I’ll give better rating if you support my browser ____________________________________ This app is not supported online on my browser. First of all you decided you weren’t going to support it. (Because you guys originally did until one day it just didn’t) Second of all now I have to download this app waste my space that im running out on. And yes by the way just in case you I’m overreacting I have used teams for two years now and it has had glitches all the time Are these really the same people with word, PowerPoint, Forza Horizon, Who literally own Minecraft? Doesn’t look like it..Version: 3.17.1

Teams preliminary evaluation (first week)Praise: Internal integration of various technologies (Skype, Sharepoint, Outlook Calendar, etc.) and external connectivity with Office 365 constituents is seamless and functional. In particular, remote meetings capabilities, including chat, desktop share, audio, all work well within our corporate network. Also, client-based app and web-based app have essentially the same functionality and look-and-feel, which is definitely preferred. iPhone-based mobile app works well so far. Very good compliment to the main Teams usage on my corporate Microsoft Surface Pro. Criticism: I was never a fan of the Sharepoint-based file presentation and interface. Windows Explorer in details mode using libraries, shortcuts, etc. is preferred for file management. Maybe Sharepoint file presentation is needed for tablet devices. I’m a longtime laptop point-click user. Also, in meetings, it was not obvious how to re-display the control bar (enable mute, for example) once the control bar disappeared automatically. I learned how eventually, but guidance on such important items should be more prominent. I had to hunt for a solution..Version: 2.0.18

Pretty goodOk so we all know the global pandemic has bringed us to do everything at home. I am a student that uses this app DAILY and i really like it, but recently they did this new update that changed everything but not a lot because you could still understand everything that u have to do in the app so over all i liked the update. BUT there is this section on Microsoft Teams called assignments ( keep in mind that i have been using this app for YEARS)(*with no problem at all*) this section let you see all your assignments that you have to do and they’re due dates, how much they’re worth, etc. And this section was divided by every class, teams, group, etc. For example: if you went to assignments it would appear a list of all of ur classes, groups, teams, etc. And you have to click the class that you would like to see the assignments. I really liked how they were divided BUT now in the new update all of the assignments are put together and i REALLY DONT LIKE THAT because i like to keep everything very organized and i dont like that the assignments are all mixed together. Overall i like this app a lot and its very easy to use is just the little things that bother me a tiny bit..Version: 2.0.22

The new form of communicationOur company started incorporating more advanced Microsoft products at the end of 2019, including Teams. What a time saver! No more jumping on planes and living around the notion that every meeting has to be done in person. From a global company stand point the first half of 2020 more effective meeting and forward progress on collaboration was done than any other year. Many things are integrated into Teams to make it as seamless as possible. Some of these include video meeting, screen sharing, multi screen control, calendar management, sync of calendar, multi device sync, controlled notifications, text message integration, user group creation, profile management, in meeting management like mute for those who don’t know when to mute microphone. In all very well thought out app. If you can’t do some of these things, it’s the administrative person that hasn’t given user rights. Watch out Apple because Microsoft has created one meeting management App for the modern work place so people can work remotely in this COVID era and any other future eras..Version: 2.0.25

Teams for the exec.So this tool stratus to tie file, conversation and meeting all of not one place. It is a great tool. Now here is the push for Microsoft teams engineers. I need more. Their is not a tool on the market that gives me enough of what I need. Here are some examples. Looking for things I have done like files and conversations that hook to meetings. A way to trace My Day back to a meeting by clicking on the meeting. You can get there with the tools but it is still not easy enough to do so and I end of flipping through a number of screens to find what I need if I can find it at all. Here is another one. In a big company their are a lot of people. A way to fav a employee in a meeting and write a few notes about him would be powerful. Maybe tag his name based on key words in meeting title. The tool is great and I expect it to get better I just ask that you survey power execs to see how you can help them as well. We expect everything at our finger tips with little effort. Keep up the good work you are going on the right direction. Thanks.Version: 3.14.0

I love this app!We went virtual over the last quarter of school and teams was awesome! It gave me notifications and the calendar was an awesome tool. I like how if you forget about a class it gives you a notification that tells you the class has started. And how the messages work like, well normal text messages. I also like how you can message your teachers about class work or anything! Maybe even just a thank you, and how you can message class mates but not strangers from other schools. I have never had a single lag! Oh and I like the new feature of being able to see more than four people on your screen. This works great as a collaboration app, an app for virtual meetings, even school! I am trying so hard to think of any criticism or something back right now, I am searching every inch of my brain. It’s like when you ask Siri and she doesn’t give you an answer. Well since there’s nothing bad to say, thank you for reading my “constructive criticism” comment. -Liv.Version: 2.0.22

More thingsOk, I honestly hate school. But, I think this could use some updates. First, I think you should fix the quality! Idk if it’s my computer or the teachers computer but the quality on the videos are so blurry! I can’t handle it. Second, I think you should add more signs. Like the little signs you put like the hand, smile, clapping, heart and thumbs up. Add more! Like add a toilet so your teacher knows that means your at the bathroom. Third, add a timer for the messages to get deleted! Like after 3 days the post/message has been there then it gets deleted. This would be good so there’s not a bunch of messages/posts every where. And lastly, what if you could add a focus button. Like tap “Focus” and then the next person you click on the whole screen becomes that person. (Only on your screen though obviously) so we could just see the teachers screen or anybody’s screen you want to see. This could be good cause if you don’t want people to have there camera on you can just focus on who you actually want to look at. This would way more better and I hope you could add these..Version: 2.4.2

Best app for web meetings…Teams blows Skype out of the water! It’s 100% better, very clear with no delays or voice with video synchronization problems. No snow, and I’ve been in meetings with over 75 people logged in to Teams without a glitch or delays! It truly is an amazing app for web meetings. We tried to utilize Skype for our platform with NC DEQ, but it never went anywhere, people just quit using it. There was problems just trying to do a small group of maybe 3 to 4 people, and Skype could not handle it. Most times we just defaulted to audio because video was a nightmare! Going from Skype to Teams was like going from old dialup internet to fiber optics speed and quality, no joking! I really can’t see an app for web based meetings working any better, plus it’s very user friendly. I know there are other apps out there, but these are the two NC State has tried as far as our agency goes. Thanks… -Devin Brisson.Version: 3.17.0

Love Teams! Needs a few things to be perfect!Teams has been an excellent communication tool as all coworkers are working remote now. Very easy to collaborate, create team calls, screen shares, etc. A few updates would be the cherry on top. 1. As a creative team we are always dropping files into the chat function to share progress shots, inspiration images and comps. I, and a lot of my team uses the same file naming structure for these images - so there are multiple files with the same name. Teams will not let you upload 2 files with the same name without a pop up window asking if you want to keep both files...and if I click yes it renames them xxxxxx(1), xxxxxx(2) and so on. Please make it so it either let’s me keep both files with the same name without asking or renames them automatically without asking. 2. When an audio call comes in via Teams it only shows the person initiating the call. If John Doe is calling through a multi-user group it only shows up as John Doe making team calls vs a single user call indistinguishable. A “John Doe via Project xxxxxx Group” would be all it needs. 3. More customizability within chat groups. We use chat groups 99% of the time vs broader team group windows. Would be nice to be able to change sounds, chat group avatar, background image, etc. Other than that love the app and it’s integration into Outlook calendar and contacts!.Version: 2.0.10

I have to write this for school 😕To be honest this app isn’t great because when I try to join a meeting it kicks me out immediately and if somebody calls me into I press join and it kicks me out it allows students to mute and kick out whoever is in the meeting my younger sister uses this and it always says somebody in the meeting removed you and I wish it said who. This app is not great but I have to write this for school which isn’t great either. Also when I write a message to my friends or teacher it autocorrects to something completely different like if I say hi did you get the answers for question 2 I’m stuck on that then it would say hey I want the answers for 2. I don’t understand this app. Also it drains you battery like if I have to use my phone for school if my laptop is dead then I use my phone but if I have it at 100 then like 5 minutes later it’s at 1 and it’s annoying. That’s all I really have to say about this app 😕 I wish I could give 2 stars.Version: 3.12.1

Best app for video conferencingReally , this app deserves 10 stars . Very good app , I have installed both in my IPad and computer . It has many features like you can add background effects in your background, share your screen , record the call , add subtitles and invite participants and even guests! In chat , you can not only write messages but edit it like a champ! You can post in multiple groups , not allow people to reply and much more . You can also attach files and give praises and create a poll! in files column , you can upload files , make folders , download them , sync them , you can also make assignments and give grades ! and the new features just made me drive off ! The opening in new windows and together mode , raise hand , and quick meet option are just great! I don’t know why the foolish people are disliking this app , but I like it very very very very very very very very much..Version: 2.0.18

Nice start; needs polishOverall Teams is a decent collaboration tool. When using it without being used to other competitors’ methods of working then Teams is intuitive and nice. When comparing it to Slack, then Teams takes one step forward and two backwards. But not all is hopeless! The service simply needs a handful of features and UI enhancements to improve. In terms of the iOS app, here’s some quick updates: 1. When I get notifications on multiple devices, they should dismiss from all devices once I’ve acknowledged it on any of the devices. Right now when I read something on my phone, the Mac app keeps the badge notifications. The inverse is also true. This is rather annoying. 2. More granular notifications. I don’t want to see a notification for certain channels in a team, even if a channel command is used. The lack of a mute function is unbearable. 3. Dark Mode. It’s 2018 and I don’t want to stare at a bright background in the evenings. Please give the option to enable a dark mode to save our eyesight and battery life (for OLED screens)..Version: 1.0.27

Teams is great and the app is mostly great.When my computer died and I started working from my iPad , I was worried I would loose a lot of my functionality in Teams as my organization works almost exclusively in Teams. I’ve been pleased to find that for the most part, the app offers the same functionality and even has a couple advantages. In a multi person call, the app will automatically shift from a multi view to a main speaker (talks more than 30-60 seconds without interruption) and back as needed. The down sides are mainly small such as you can’t have chat open and see the video feeds of others in the meeting at the same time. The only major piece of functionality that is missing is the ability to start a video call in a channel or a chat with yourself (which we use to record and share presentations.) Developers: Please add this function to the app and you’ll have a 5 star rating from me. :).Version: 2.0.22

Teams doesn’t work for me most of the timeSince august, I’ve been using teams for quite a while cause I have school. But when it doesn’t work, I get mad because I’m gonna be marked tardy for not showing up to a meeting on time. The problem is that the loading bar doesn’t stop, and when I tap to switch to a different chat, or the calendar or the teams, it freezes. And it freezes for a long time. I’ve tried to clear app data, I’ve tried deleting the app and reinstalling it, but nothing seems to work. I’ve looked up many ways on how to fix it, but it just doesn’t cooperate. I believe that I’m the only person having this problem since everyone else seems fine. But can I get some more suggestions on how to fix this? Overall, when I did use the app before, it was great. There were some minor problems, but those were fixed shortly after. Please tell me how to fix this, I can’t stand having to go to the website just to use teams..Version: 2.0.25

Great app for communicatingSo after Covid started, my school started using zoom at first but then once everyone found out that this pandemic was not going to last a few weeks, but more like a few years, everyone went to teams because these reasons: 1) You have more virtual backgrounds (which many of my classmates and me enjoyed playing around with) 2) There is a schedule that can sync with outlook calendar so if you get this app, it’s best you also get outlook with it. 3) Teams is more like academically based so you can get literal assignments from your teacher with a deadline that you have to meet, and your teacher/whoever is giving you the assignment to complete can give you feedback and you can undo hand in if you have a few mistakes to correct. Overall, I think this is a wonderful app to use and I highly recomend it!.Version: 4.15.0

BahaNot all these 8th graders coming to try and dent the 4.8 customer review with their “I hate school” reviews. Anyways, this is a pretty cool app. It’s better than zoom, imo. It is tricky to get the hang of at first though, mostly because of the lack of training before the district had our school use this as our live classtime platform. The only issue I have is recently it’s been seriously bugging out. Yesterday classes had to be cancelled and due dates delayed (which is cool, yes, but not for when we still have to do the lessons crammed into time later.) today, most of the students could get on but this morning the app on my ipad stopped letting me in. I’m about to see if it let’s me in now that I’ve redownloaded it, but if not I’ve lost my backup plan for when the school’s *global protect* stops working again. Edit: no it did not let me in. Microsoft, please fix this, or if there is a way to troubleshoot that would be cool..Version: 2.0.24

Best Microsoft app in a decadeIn a world where young innovative companies having been running circles around time-honored giants like Microsoft, IBM, Oracle and SAP, it is rare to see one of the “80’s companies” produce an application that is (to put it bluntly) - relevant. Microsoft Teams puts Microsoft back on the ‘must-have’ software map, and could become the bridge the connects the old world with the new world. Unlike past product offerings, Microsoft Teams has made it easy to integrate newer (non-Microsoft) apps side-by-side with trusted enterprise apps like Office365 and SharePoint. Imagine a team collaboration “home page” where topic-based chat rooms, instant webcam meetings, private cloud file storage, mobile productivity apps and trusted office documents, live side by side in perfect harmony. For companies who are trying to make the transition from old to new; from Gen-X to Millenials and Gen-Z, Microsoft Teams provides an easy and intuitive way to get there. (Five stars).Version: 1.0.65

Sales RepI have never written a review on any app even the ones I like. Don’t ask why, however I had to write one on teams because it’s healed a lot of unneeded frustration in the sales entry aspects of my career. I have been able to talk to internal customer service people without waiting I the cue on the phone for a simple fix. Reach back out to the same service people if the previous issue is unresolved instead of trying to find “Nemo” in an ocean of service people when calling back. I’ve been able to see and understand my organization’s structure and look up managers and key organizational people. Also I’ve strengthened more working relationships within my organization. Teams is an effective and efficient systems and tool which has even More to offer than I care to type..Version: 2.0.17

No notificationsThis app has a lot of potential, but can be very frustrating. My main issue by far is the lack of notifications on my phone. I have both the desktop and mobile apps, but can’t get a single notification on my phone. I’ve turned all notifications off and back on both in the app and in my phone settings. I made sure there are no quiet hours, turned on notifications even when I’m active on desktop, turned on all notification styles in my phone settings, went through each team and chat to turn notifications on, and nothing. I get nothing. If I want to step away from my desk for a few minutes I have to bring my phone with me and constantly check it. I’ve done every troubleshooting tip, even though it’s all the things I already tried. Please fix this, it’s a big problem to not get notifications. Other than that, there’s sometimes a noticeable lag in getting messages or statuses updating. I for some reason don’t get calls on my phone, but I used to so I think that may be connected to the lack of notifications. No ability to put that your out of office as a status without putting an event in the calendar. How is there not an “off” status? The closest you can put is “away,” which is frustrating when you need to chat w someone and don’t know if they’re away for a few minutes or the rest of the day. Overall, it’s a decent app but several improvements are desperately needed..Version: 2.0.10

IOS improvementsThe iOS version of Teams isn’t great. There are too many places all over the screen to click on, and everyone sees your arm moving around the screen until you turn the camera off (which requires you to move your arm around the screen). Just put all the controls in one strip, which a user could move to either the top, bottom, or either side depending on preference. And keep the strip up all the time - having to tap on the screen to activate controls is super annoying. Additionally, one should be able see whoever is talking while looking at other things, so just put in a “half-screen slider “ that lets you scroll over to the attendee list or comments or files or whatever. And then make it so you could continue sliding either direction so you can either go back to a full video screen, or forward to a full screen of “other”. Doing this would make the app much better to use!.Version: 2.0.8

:)Ok,so I like teams and all but I have the 12.5.5 iOS and I putted a cloud on it(cuz it was vacation) and I tried to reinstall it but.. it didn’t work so I don’t know what happened i clear(ed) all of my memory but still no luck,BUT I heard something when I was in teams ‘please update this iPad we will no longer support 12 iOS’ And I ignored it-(DONT ask) and I went to google wrote ‘does teams support 12 iOS?’ But I found nothing(useless google) and when I always reinstall it always said ‘unable to download item please try again’ so I hope some one will tell me about this ;-; Yea so I hope they will respond cuz I’m scared Bc my mother is gonna kill me I am PRAYING FOR SCHOOL TO BE GONE- cuz I’m still doing this “reinstall” thing (this is a story now... ;-;) PEACE!:D (Tell me if I did something wrong ;-; cuz I don’t know!) 👆old message...:^ uhm it works now BUT ITS STILL 4 STARS I mean.. if it still didn’t work heh- Well it’s a 3 stars... :).Version: 3.20.0

This app is great but I have a slight suggestionOk so since the 2020 incident, or sixth grade year, or last year (we had to use zoom in fifth grade) I’ve had teams, and I really enjoyed it! Except for the fact that we had like 2 months straight of quarantine, anyway, one of my friends had some friends they knew from a different town, and was good friends with one of them and I decided to become friends, eventually they started being really rude, which is a big NO NO , so my point is I wish you could block them, BUT this also runs into a new problem: teachers. There should be an option to NOT be able to block teachers, as I don’t really like school, but I feel it’s so important to learn. Anyway you could give an option to teachers to have a different email so the teachers pets can’t act as teachers. Thanks for reading this and I hope you fix this!.Version: 4.4.0

Read before purchasingSo yeah, we all sort of had to use this during the pandemic. Both for work, and for school. It’s a pretty good app, but if you can use zoom for the meetings that would be better. The meetings can be glitchy. Sometimes teams automatically kicks people out of the call, and also automatically mutes people. When you have a lot of people on the call sometimes you can’t hear anything. Either no sound comes out, or there is a really high pitched sound. The chats are pretty good though. Although I must admit, I do prefer the iMessage format to the Teams format. If your looking to use teams for a long term project with a lot of people I would suggest you look elsewhere, all though it is quite easy to use and set up group chats. The judgement of weather or not your going to use it is up to you, but know that there might be consequences despite Teams’s easy set up. Three star is an appropriate rating I’d say..Version: 3.18.0

App for professionals should do professional thingsIn general, there is not a lot to complain about. Wish it was easier to go back to general chat window during a Teams call. Right now, I have to minimize and right click/long press on the Teams icon from the desktop to get back there without getting lost in menu maze. Most of all: I would like to multitask on my iPad without dropping off camera. I want to stay on camera if I do PnP, and I want to stay on camera if I minimize Teams so that I can do other things. I want to stay on camera if I pin teams to the half or third of the iPad. I want to stay on camera unless I turn the camera off. Offer settings for this behavior if this is not a broad default use case please. Please. Similarly, and perhaps I AM the problem here and have my settings wrong, but it would be great to see the a speaker’s presentation instead of the presenter when Teams is minimized/PNP. Thanks, Microsofters!.Version: 4.9.0

Good but can be betterI use this as a volunteer. Several training sessions and meetings that I get invited to each month. I have used it on my iPhone and and laptop. Thanks to a mistake on my part the laptop that I use now takes several minutes to load teams. I prefer the laptop because it is easier to see shared information on screen. I can not setup any groups on my iPhone unless I send an invitation immediately. As the team lead, I wanted to have everyone in a group before setting up an event. I prefer to organize things so I just click on a group, send the invite, and then work on other things. If there is a way to do this, the app is not very forthcoming with the info. This also why I do not like being hounded to do a review when I have only just started to work with the app for myself instead of clicking the invites sent by others..Version: 3.8.1

IOS App Needs UpdatingI’ve had major issues with my calendar section of the app never loading. It continually says it is “updating” but never finishes loading. I would also really love to have more features that mirror the desktop app. I can’t initiate using the whiteboard from a video call, but I can participate if someone else starts it. As a teacher, I'd love to use this. It is also really difficult to use video conferencing for teaching because I cant keep the chat open with the video screen at the same time. Please consider adding a pop out where the chat can come up next to the video like the desktop app. I also find it difficult that I can only use one note if it launches the app (which also lack features that are available on the desktop version, like the math function) rather than being able to use OneNote directly from teams. Lastly, I want to be able to manage my teams from my iPad app because currently some of the manage features are only available on the desktop version. Otherwise, the platform itself isn’t bad and some parts of the app, such as assignments, are exactly the same as the desktop version if I have them side by side to compare. I’m not sure why the app has less functionality than the desktop version, but with so many people using tablets nowadays, especially to teach from, please make them the same with all functionality..Version: 2.0.17

IndispensableOutstanding. Quick to pick up. Everyone benefits from it; expert and participant alike. Excellent for exploiting visual, auditory, and participatory learning and collaboration. In my experience as of April 22, 2020, multi-person editing (one person per paragraph) while on audio is a hysterically productive madhouse of rapid collaboration. It’s like watching Lionel Messi and the whole Barcelona football team do rapid-fire one-touch triangular volleys ending in a goal. However, at the moment, PowerPoint allows only one person at a time per text box (wish it could be one per bullet), and for some reason I can’t edit Visio in Teams(wish I could). Best I can do at the moment is share my screen and watch someone else edit my file while I point out things with my mouse. Bummer, since Visio is my main tool for Business Process Modeling and Notation..Version: 2.0.7

Solid InterfaceOnly two criticisms is the fact when you delete channels, you can’t name a new channel the same name. When you delete a channel it should delete all data associated with it. Only being allowed to change the privacy setting on a channel during the creation of the channel is inefficient, especially when considering my first grievance. If you mistakenly forget to change the privacy setting upon creation, you are forced to delete the channel, but prior to doing so you’ll need to rename it, so you can use the same name when creating the new channel with appropriate privacy setting. Suggestion 1: Make it to where a channel is deleted all data associated with the channel is deleted so you can reuse the name. Suggestion 2: Add the capability to change the privacy setting during any point of the channels lifespan..Version: 3.11.1

Good, but lots of glitchesI’ve been using teams for a while, almost a few years, and I think that it’s a really good app for school, work, or whatever you use it for. I mostly use it fo online school, and it help organize a lot of my work. The only thing is that there are frequent glitches, and it makes it hard to do my work. Most of the videos that I get sent don’t load, and it used to be a once-in-a-while thing, but now none of the videos load. The space is left blank. I’ve tried many things, and none of them work. It also crashes randomly, and more frequently goes to a blank screen, freezes up, or just crashes while I’mi n the middle of something. But other than that, I think that teams is a very good app, and would recommend it if they would fix some of the glitches..Version: 2.0.23

SurprisedI don’t write a lot of reviews but have to say this app / service is slick. Our office uses MS 365 and generally detest MS software but figured I’d try this out to see if it was worth while for the team to use. I am actually surprised with how easy it is to use for chat and really surprised at the video quality. You can make voice calls and leave voicemails too! Sharing files and having team discussions in separate channels has been a blessing to my email inbox. The only challenges experienced have been memory usage and battery drain. This app will gobble up every bit of free memory and battery power it can get its hands on. Since I’m on a laptop that’s no bueno¡ Overall, the service is stable, feature rich, and has great iOS apps. Again, really surprised me..Version: 2.0.10

Actually ImpressedI’m not one to stop and take the time to write a review, but if an app has ever deserved some praise it would be this one. My opinion is based solely on a few weeks of heavy use of Teams since COVID-19 has forced our crew to rapidly transition to working from home, so there could still be a slight chance that what I say fails to take all circumstances into account. That being said, I really have enjoyed Teams as a collaborative tool. I’ve organized and participated in meetings with multiple users (usually 3 or 4, up to 10 on a few occasions) and the Teams interface has functioned flawlessly almost every time. Screen-sharing with audio communication, video conferencing and group presentations are the features I’ve used the most, and they are all user-friendly and simple to execute. The multi-user meetings with content sharing even worked well on my iPhone (this was something that truly impressed me). Plus there’s a “give control” option that you can use if you need hands-on help trouble shooting an issue on your device (fyi - I’ve only used this feature on our company’s Macs and PC’s, haven’t tried it on a phone or tablet). In summary: a few weeks in, and I’ve got nothing but praise for Microsoft Teams.Version: 2.0.5

Teams ReviewThis app is pretty cool. How it differentiates from Skpe and others you can look at the screen sharing function allowing the person you are talking not only view your screen but take control of yours. The mobile function is easy and functions just as good as WhatsApp & others. Video & sound quality is good. Security is solid as you can set up a pin to log on so personal info is safe. My only gripe is the inability to delete messages. Maybe I just haven’t figured out how yet. Overall it’s great for businesses to keep in touch with employees. For example I’m in Dubai & I communicate with colleagues in Iraq, the US and Afghanistan seamlessly. We had over 150 employees on one call and the connection remained strong. Most definitely recommend A+++.Version: 2.5.0

IPhone image looks terrible to recipientsMy company decided to use Microsoft Teams exclusively. I’ve used the app in both iPad and iPhone. The iPad app seems to be OK, but one of features that Teams needs to fix is that you can’t “chat” as the video conference is going on. If my colleagues are on a laptop and sending messages, I don’t see it. I am able to see the conversations after I’ve ended the video conference. Also the iPhone X (iOS 13.5.1) video only seems to work in portrait. And what looks OK on my end, looks horribly up close for my recipients (think funhouse convex mirror) with an extended wide side view. When I set the iPhone in landscape, the others see me turned 90º to the side still hideously up close. I literally need to hold the iPhone at arms length and lean back before others can see me at a normal size (but now I have the joy of looking out to the conferencees with a double chin 🙁). Microsoft fix this!.Version: 2.0.15

Assignments Tab UpdateBefore the recent update, it was an overall easy app to use. Sometimes the app crashed, but it was pretty isolated. Before the update, we were able to view our assignments from all of our classes in one place, however with the new update we have to select a class and we are only able to view assignments from that one class. This is a big inconvenience and created difficulty for many, and make sit much easier to miss out on assignments, especially as online learning has now started due to the coronavirus. It wastes a lot of our time having to filter through all classes and it makes it much easier to miss out on assignments. Please take action on this as soon as possible, it is much more efficient to organise and plan out your day with online learning and homework when all assignments are shown in one place..Version: 2.0.3

Not for calls or presentationsIf you want to use Teams in iOS to take a call or see shared slides, you are at trouble. A incoming call would ring both your desktop and your phone. That is good so I can pick up from either. However if you take the call from the desktop, your phone would keep ringing nonstop even after the call is finished. You will have to hang up from your phone to stop it. Even worse you phone may may not ring or start ring during a call or even after a call. Vey annoying. Another thing goes wrong is it does not render shared slides correctly. It would show blocks or strips of black block in each slide making it totally useless. My recommendation is stick with desktop Teams for these tasks. Microsoft is a good company making ok desktop applications, but they are still new to mobile development..Version: 4.12.0

Simple and effectiveGives more of a live connection to team vibe.Version: 1.0.82

HRShould be able to delete chats.Version: 2.0.2

Great and usefulGreat during this pandemic. For online classes. <3.Version: 2.0.10

Assignments feature 4/5This is a great app for online schooling. My only issue is that the assignments feature on mobile is a little hard to use, if I wanted to go through all my teams assignments to see if there are any more I need to do before I start my weekend, I have to pick each team one by one, going back to the assignments menu each time. And worse, if a teacher hasn’t even assigned anything since they started the team, I get the ‘if your teacher makes any assignments they will be posted here’ page, and from there I need to restart the app in order to look at my other assignments. I would love to be about to swipe left and right to go to my next team’s assignments, and clicking Next after selecting a team to view assignments for seems like a useless extra step. And I definitely don’t want to be barred from viewing other assignments just because I looked at a team who hasn’t set up assignments yet. Please clean up the assignments tab and make it a bit more user friendly!.Version: 2.0.7

OMG!This app made me lose my virginity!! ❤️😘😍🥰.Version: 3.14.0

Keep crashingMy app keeps crashing after the latest update. Please fix.Version: 2.0.17

Problem with notificationsLately i see multiple notifications over the app , example 12, while i only have 1 new notification. If i open the app those 12 notices go away. Then i get a new message and again the notification count is higher than the 1..Version: 2.0.22

Delete chatsOverall is a great app but I would be great to be able to delete chats, the ones that you are not longer using. I don’t like seeing a huge list of chats where I am no longer participating, and I don’t like hiding them..Version: 3.12.1

ChatWhere is the damn chat section!?!.Version: 2.3.1

Fix the notification badgesEvery time I get a notification, the badge count shows a large number of notifications which is always inaccurate. Additionally, the badge does not go away if I acknowledge the message, etc. from another device. Please fix this..Version: 2.0.22

Worst app I’ve ever seen with my eyesWorst app that ever exist.Version: 4.2.0

NoWhy did you make this. Now my school only tells me that the zoom link is on teams. I’ve tried to be nice but this app sucks.Version: 3.13.1

Lags on mobile appMobile app does not always work smoothly, frequently crashes, even during meetings at times..Version: 3.16.0

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