Strava, Inc.Strava: Run, Bike, Hike Customer Service
- CompanyStrava, Inc.
- CategoryHealth & Fitness
- Published2011-03-24
- Current Version355.0.3
- PriceFree
- Content Rating4+
- CompatibilityMin. IOS 15.0
- Strava: Run, Bike, Hike Customer Service
- Strava: Run, Bike, Hike App Comments & Reviews (2024)
- Strava: Run, Bike, Hike iPhone Images
Strava makes fitness tracking social. We house your entire active journey in one spot – and you get to share it with friends. Here’s how:
• Record everything – runs, rides, hikes, yoga and over 30 other sport types. Think of Strava as the homebase of your movement.
• Discover anywhere – our Routes tool uses de-identified Strava data to intelligently recommend popular routes based on your preferences. You can also build your own.
• Build a support network – Strava’s about celebrating movement. Here you’ll find your community and cheer each other on.
• Train smarter – get data insights to understand your progress and see how you improve. Your Training Log is the record of all your workouts.
• Move safer – share your real-time location with loved ones while outdoors for an extra layer of safety.
• Sync your favorite apps and devices – Strava is compatible with thousands of them (Apple Watch, Fitbit, Garmin – you name it).
• Join and create challenges – join millions in monthly challenges to chase new goals, collect digital badges and stay accountable.
• Embrace the unfiltered – your feed on Strava is filled with real efforts from real people. That’s how we motivate each other.
• Whether you’re a world-class athlete or a total beginner, you belong here. Just record and go.
Strava includes both a free version and a subscription version with premium features.
Strava uses HealthKit to export your Strava activities into the Health app and to read heart rate and biometric data.
You can subscribe and pay on the App Store, using your Apple ID. Payment will be charged to your Apple ID at confirmation of purchase. Your subscription will automatically renew unless cancelled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. Subscriptions may be managed by the user and auto-renew may be turned off after purchase by going to the ‘Manage Subscription’ page in settings. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. The subscription will renew at the same cost.
Terms of Service: https://www.strava.com/legal/terms
Privacy Policy: https://www.strava.com/legal/privacy
Strava: Run, Bike, Hike App Comments & Reviews
Strava: Run, Bike, Hike Positive Reviews
Latest iwatch 3 updatePrevious version worked well for running if auto-pause was disabled because the watch would pause if you looked at the screen while running. I thought that was fixed with latest update because the timer keeps going. I tried to run four miles two different days and I begin looking at my screen a lot at 3.8. The timer kept going but the distance was stuck on 3.8. I finally stopped looking at the screen at hit 4.0 eventually. This has happened last two runs and kills my average speed and try distance. I’m pretty sure the app stops counting miles when the screen is active. I don’t know if this is related to auto-pause or not. I’ve turned auto pause off and don’t look at the screen anymore. The app is definitely buggy. Strava creates a great social network that is the standard for cycling, but stick with Your Garmin and then upload. Not sure why it’s taking this long to build a stable watch app. I never had problems with the phone app..Version: 37.0.0
Annoying premium modelI've been using Strava for years now, and it's served me pretty well. For a free user, it has all basic functionalities and a little more: tracking, mile splits, and even some social functions. However, as of late (or just always as it appears from earlier reviews, the app has become increasingly in your face with the demands to get premium. You would think that having had this app for so long, I'd encounter new features, but aside from challenges, whatever new ones are there are premium features, and some old features become premium only. I don't really need any of the features locked behind premium that much because the app has all the basic functionalities I want from a fitness app, and it does a way better job tracking than my Fitbit, but it's just so obvious how much getting users to subscribe is the app's priority. Recently, there was another update to the profile section, so when I go there I see a page that just shows blurred out premium features. I have to tap my profile picture again to see what was previously on the premium tab, like my activities and statistics. Having premium features' previews underneath my activities is fine, but putting a page that is literally useless for me is just overly intrusive. I wish the features that weren't premium would come back at least if Strava decides all new updates are solely for the premium plan..Version: 335.0.1
Pretty good but not greatTo be clear, I am reviewing the free version. This works pretty well but has some areas for improvement. They put out app updates way too often (once recently three days in a row), which is inconvenient for me as a user and makes me think they issue glitchy updates or their development efforts aren’t very well coordinated. Mileage accuracy is highly questionable — I often ride with my partner who has the same phone and carrier as I do, yet our mileage can be as much as 10% different. From a usability perspective, a couple of the tabs could be combined for more efficient navigation; I suspect they don’t do much usability/layout research. On the plus side, I love the feature that figures out who else I was riding with (but I don’t love that it combines my ride maps with theirs when the rides didn’t exactly match). The step-counter for walking is highly accurate…better than my iPhone’s native counter…which I figured out by actually counting my own steps, then comparing my count to Strava’s(!). The ability to “add media” (share photos & videos) is great and I’m pleasantly surprised it’s available on the free version since those media must hog a lot of server memory. Overall I would recommend the free version to bikers or walkers, but I won’t be subscribing until the mileage accuracy is better, because that’s the most important feature to me personally..Version: 324.0.0
Functionality is going downhill, not that strava can measure itOkay so this is a bit of a rage review. I've been using strava pretty dilligently for about 2 years. It's been mostly great, showing timed splits and elevation gain to give a good granular sense of what happened during a workout. It's really all I wanted, since I don't intend on getting heart rate monitor. However, lately strava has been goofing up on time elapsed, distance gone, maybe my actual location? Not sure. But it'll take a good half-mile for the app to figure out that I've started moving, even after manually starting a workout and confirming that my location is correct. It will also just stop registering that I'm still moving in the middle of a workout, paradoxically showing my location way off of the blue line while the timer is still running. This throws off all the calculations for timing and honestly is pretty disheartening that I don't have an accurate record of my efforts. I know strava gets is revenue from user data, but why am I using this broken app if it isn't even giving me the data it has advertised? How reliable is the background data being collected? At this point, I might as well go back to using the timer and maps apps built in to iOS, since I'm already using them to figure out what strava did wrong in the first place..Version: 160.0.0
Needs workI tried Strava a few years ago and didn’t love it. I’ve used several running apps over the years. The one I have used consistently over the last 4 years has been Runkeeper. I have a few friends on Strava and I thought I’d try it again because I like the social aspect of sharing with friends. Strava has a lot of nice data and it seems that their paid service revolves more around training plans rather than focused on just giving you more data. This makes sense to me. I really want to like this app! I use an Apple Watch but also carry my phone. The watch app starts up pretty fast so that’s a plus. My main issues with Strava is that I have to go to the website in order to add my shoes so I can track the mileage. This seems silly. I can’t find a reason for it. I don’t want extra steps to get the app set up I also have a big issue with the app not showing me two decimal places for mileage. This is beyond silly. It’s just dumb. Runner like stats. We don’t want to have to log on to the website to get info that should be available on the app. Isn’t the entire point of an application to be self contained? The app is good but be aware that setup will take you 10 extra minutes and that viewing stats will be something that you will have to set aside time to do AFTER your run..Version: 48.0.0
Love it but bummed outI love strava & will continue to use the app but am disappointed with recent updates. I really enjoyed the leaderboard & monthly comparisons, which can now only be accessed through subscription. I would consider becoming a subscriber because I am a huge fan, but the cost has been a deterrent. I can understand their decision to try & make the app more profitable. However, I think they should have given longtime users the option of buying those features at a lower cost. I am simply someone who loves running. But I am not training for anything & given the surgeries I’ve had it is unlikely I ever will. Some of the other subscribed features may not suitable for me because of that. I want to support the app but I just don’t think the price is that accessible to everyone. I understand $60/year isn’t much, but when you’re a newly unemployed college student it’s difficult justifying that extra expense. I still really enjoy the app, I just hope these changes don’t alter how much I use it. I think if i never experienced those features I might feel differently. I am sad to see them go. Wish there was more of a middle ground for less competitive individuals..Version: 152.0.0
Apple Watch Series 3I’ve used Strava for many years, I’ve been running for about 9 years now and I always use it to train for my races. I love the social aspect and I’ve never had an issue with the GPS when using my phone. I recently got an Apple Watch series 3, the main purpose being for exercise. I wanted to ditch the heavy phone and run with something lighter. I also was excited about moving to Bluetooth headphones to avoid the phone/cord situation and the hands free aspect was really appealing. Not to mention the Apple Watch also tracks heart rate and other things that my iPhone didn’t do. However, I’ve been really disappointed in the connection between my Apple Watch and Strava. My runs are totally off, it often gets the distances wrong, misses huge chunks of my runs, and records my runs as if I had gone way faster. I thought that this was a flaw in the watch but I have friends who have tried other apps with success. I also thought this was a matter of having the data plan, but I switched over to the one with data and I’m still having issues. I would love to see them make improvement in this realm. I’m so excited about the convenience of my watch and I want to keep using Strava, so I’m hoping to see some upgrades soon!.Version: 65.0.0
Has ALMOST every thing I want but...Seriously, Strava you have just about every conceivable feature and aspect of a great running/biking app. Great social interaction, widespread usage, which makes the segment portion great almost everywhere I run/bike, and the BEST analytics. I have been waiting in vain for years for you to add ANY sort of interval training with distance, time, and heart rate. I would accept just a simple timer in the app, but audio cues for speed/HR/timers/distance and customizable training plans would be preferred. People might think with the paid version they would get it, but they would be wrong. Since this MAJOR OVERSIGHT has been noted by people on your forums, you know about it, but are willfully ignoring us, your users. I have almost reached my breaking point and am about to give up hope and switch to Runkeeper or
Buggy/Limited Gear TrackingDownloaded Strava primarily to track mileage on gear since MapMyRun discontinued this app/feature. Strava fails to save my selection for mileage alert… I keep trying to select my preferred mileage alert (for a pair of runners, for example) and save it… but every time I go back in to look at the gear via “edit item” it either shows a completely random number (that I never selected) or fails to show a mileage alert? I feel this feature has been falsely advertised if you download the app to find you cannot even use it appropriately. I am pretty loyal to MapMyRun as it has my entire history logged plus it syncs to MyFitnessPal… I’d rather not have to download an additional app (like “GearTracking”) just to keep track of my shoe mileage… I liked that Strava works like MapMyRun (without media limits) combined with GearTracking… but I’m annoyed the gear tracking is acting buggy and doesn’t offer as much as the GearTracking app (ie consideration of prior mileage, pie chart progress graph on gear mileage, etc.) Not sure if I will continue using Strava as a result? Minus 1 star for a buggy gear tracking performance which is what I came to Strava for..Version: 266.0.0
Wonky integration with Apple HealthI suspect the fault for this lies in iOS, but cycling distance received by Apple Health from Strava is often truncated. For example, yesterday’s little neighborhood ride of 15.2 miles initially appeared in Apple Health as being 10.2 miles, which is probably where I paused for a long telephone conversation. Today, that same ride shows up in the Health App as being approximately 13.1 miles, and Apple shows it segmented hour by hour. One day earlier, a 9 mile climb of 1650 feet, followed by a short pause, then a 1.5 mile cruise along the shore of the alpine reservoir, then another pause at the end of the pavement to share our trophies (delicious cookies), then a downhill rush ended up segmented into 3 adjacent hours with the total distance recorded in Apple Health about 1.5 miles less than recorded by Strava. Strava’s data source for this information is NOT the Apple Phone’s or Apple watch’s GPS (I wear each), but my Garmin Edge 1030, which exports to the Strava app on my Apple iOS and macOS devices. I know that Strava doesn’t reveal the precise start and endpoints of activities beginning at my home address, but that’s not the issue here..Version: 275.0.0
Hard to use. Constant ads to upgrade.A lot of my riding buddies use it and have asked me to install it. I just want something for free and can track my rides with elevation profiles and speed. Strava seems to do that and a lot more, especially ads that keeps hounding you to upgrade to the premium version. Cool thing is that it can record your movements with GPS and can be set up with privacy in mind. Here are a bunch of thing that bug me about this app: 1) the Feed is kind of confusing sometimes. It takes sometime to get use to on what is what, especially the stupid ads are mixed in. 2) the header part of the app where you have links or buttons. They're hard to press and a lot of the times, the don't work. A good example is the bell on the Feed. You have to press it numerous times or just let your thumb sit there for a few seconds to get you to a notification screen. 3) settings and other setups require so many steps to set up the app or to start a recording process. I wish there's a non-paid app without any advertisements that can give you GPS tracking on a map with speed and elevation without all the bloated crap that comes with Strava. To bad there's none out there at the moment..Version: 35.0.0
Great App. Except they take away from free usersWhile I love that in Strava I can share my runs with friends and my coach while doing challenges, I have noticed that they like to slowly take away the things you can do without buying their overpriced subscription. I have to say that I joined when segment leaderboards were still all free, routes were free, and you got a year in review of your activities at the end of the year. This was great, made me love the app, but since then it has become an app that only lets you see top overall on a segment and men and women best times. It has also made it necessary to pay for the ability to use the number of routes freely created by other users and inputted into their database. And finally very recently they made the Year in Sport exclusive to subscribers. In the end it is just a Facebook for sharing activities and adding up numbers. Many other tracking apps have uh more available for free than Strava. Just know if you want to make sure you will always have access to something on the app, but the subscription. I wouldn’t be surprised if they made the whole app only available by subscription..Version: 285.0.0
Trying to love you Strava...Wanted to find an alternative app for tracking my running miles (and the occasional bike ride) and decided to give strava a try. When I first downloaded the app, I still had access to leaderboards and all that jazz, but since then Strava has thrown the subscription model at its users like so many others. ($60 a year is pretty wild if you ask me). Although I was bummed, I still enjoyed the challenges and still preferred the overall interface over Nike’s. However, over the past few months I feel like I’ve been seeing an uptick in the amount of runs that don’t get tracked properly. I can’t tell you how frustrating it is to finish a long run, only to get back and look at Strava saying I’ve only run 2.8 miles. Like what?? Sometimes the app won’t even track my movement at all during a run and I’ll find myself on the sidewalk messing with my phone trying to close out of the app to reset it, and at times that doesn’t even fix the issue. I would rather not go back to using Nike’s app (for reasons I won’t go into), but at least their gps tracking system is solid. Strava if you see this, please address this issue. (Currently on iPhone X).Version: 162.0.0
Best gps app for the outdoor inclinedBest app for tracking your walk, run, ride, kayak, backcountry skin tour. The amount of sports that it has and the data generated is bar none the best. I also use trail forks as this doesn’t really have a map option of known trails like Trailforks or all trails but the free version gives you insights those other aforementioned apps do not and the paid version(subscription based) has a few more features(always coming out with more) that I found quite interesting and slightly more insightful. Also for those solo shredders, walker, hikers, and anyone using the app, the community based competition is also very inviting and allows you to ouch yourself against other people and against the clock. This allows you to use this also as a training aid and or just to see how your personal fitness stacks up from year to year, week to week, day to day. I love this app and find myself using it everyday. Stay stoked and I highly recommend it!!🤘🤙.Version: 204.0.0
Only a fraction of what it could do...As a I’ve been using Zwift and training indoors for the past year. Have made healthy eating decisions as well but overall has helped me lose 25 lbs and pushed me through the terrible part of the cold season where I can’t ride. This app is amazing. stand-alone the app is fine. If all you want to do is record your ride it does that. I own an Apple Watch 4th gen and as stupid as this is you can’t record on your watch in order to get heartbeat and have your iPhone mounted on your bike to use simultaneously giving you access to your mph, trail position, length or ride etc. The only thing they offer are workarounds. Until there is full integration between apple watch and the iPhone the app is only really half complete because they don’t compliment one another. Really is unfortunate because if they worked as one unit for a single recording it would be a fantastic app. Now it’s just cumbersome and annoying..Version: 128.0.0
Awesome but some problemsI love this app because as a beginner runner it’s helped me figure out my stats and all that important stuff so I can see areas I need to fix on. But there is one minor issue, I have been using this app for over a year and it’s been perfect for me but just recently over the summer I have noticed some issues with how the app tracks. It will record everywhere I’ve ran in one run but it won’t actually start timing it or start the distance tracker until i’m more than half a mile in. Which is a very big inconvenience because when it doesn’t track my distance for a little while it effects my time which then effects my pace messing the whole run up and making it look like I did bad. Therefore I don’t actually know how far I ran or what my pace was or what amount of time I did it in. So then i’m not sure how well I did on the run or where I need to improve on. So I just wish they could fix that problem before I decided to go and buy an apple watch and be done with this app..Version: 227.0.0
Inaccurate GPS trackingThe social aspect of the biking got me to use this instead of MapMyRide. I love the badges and how motivational it is to beat your PRs and place in the top 10s. However, this thing is SEVERELY glitched. Granted, I’m using an iPhone and I keep it in my under saddle zip bag (could affect tracking?), but the times are heinously inaccurate. They have guys getting .03 seconds for a trail segment that’s 1/4 mile long, IN THE WOODS, on single track between trees. This isn’t even paved, and it’s physically impossible for a human to get those times, or even finish it in .10s for that matter. There are multiple people logging these ridiculous times. It’s important for me to know how I’m actually doing relative to the truth rather than fictional, glitched data. Completely deflates me when I put in maximum effort, easily clock under .30s on a trail segment and it reads 1:54!? I know I’m in the woods, but it’s absurd that in 2019 this data can’t be tracked with the utmost accuracy through some tree cover on a perfectly clear day. The features are really fun, but if the data can’t be trusted, this app is no better than a calorie counter..Version: 112.0.0
New Update - May 20, 2020Very disappointed to see the focus of Strava move from a community based fitness app to a profit driven cash grab. Maybe I’m being a bit dramatic here but the reality is I don’t have money kicking around for a Strava subscription. I accept that there are going to be aspects of the app that I won’t have access to, however I would maintain that to this point the [free] app was of 5 star quality and a must have workout tracker. After the update is an entirely different story, however. The free app has been stripped to the bare bones, no more access to segment leaderboards...I can’t even view my own previous times on segments. Honestly I leave a 3 star rating because I have loved using Strava for the past few years, in reality I should really leave a 1 star review. If you are able to afford the cost of a subscription to Strava, then by all means, it is a great app that is a fun and useful tool for tracking your workouts...BUT, I would not personally recommend the app as it currently stands unless you don’t have any other option available..Version: 150.0.1
Track Your FitnessI have been using Strava since it came out. For years I only used it for cycling then later I linked my Peloton. A couple of years ago I had a back injury and wanted to track my fitness during rehab. Initially I could barely walk. When I did walk I added the walks to Strava. I was able to track how I was progressing. I moved through rehab I was adding all Strava and my strength workouts to my Google Calendar. One day I went through all the activities you can track on Strava and saw workouts. I added them every time I went to the gym, did core or went on a hike. My last step was wearing my Galaxy 4 watch during my workouts so I could track my heart rate while cross training. Now I have a record of all my fitness activities in one place. My wife said, “Next thing you are going to want to track is your heart rate and time having sex!” Hmmmm………..Naw, doing the “horizontal mambo” is not a Strava activity but I guess I could just log it under “workout”….😜! Anyway… I am a 62 year old athlete. At my age, if you don’t use it you definitely lose it! I need a record to see if I am back sliding with my fitness program. Now, when I hit my yearly physical and my doctor asks what I have been doing to stay fit I show him my Strava activity log. He’s like , “DAAAMN!!!” Anyway….LOVE MY STRAVA!.Version: 273.0.0
Feels like it’s missing some thingsMy biggest complaint with this app is that it seems like it was purpose built for run, bike, swim, but the functionality and usage has evolved beyond that for any sport- unfortunately the UI hasn’t kept up with the evolution. For example- why does my main page only give the option to display my run, bike, swim stats if I only use it for climb, ski, and hike? It would make more sense to default to your most used 3. I don’t know anybody on the app whose main 3 are bike run swim, so there seems to be a disconnect. Also finding local routes seems pretty buggy, I’ll get different routes every time I search somewhere, half of them missing, never any really long routes even though I know they’re there. Wish it had better ui for climbing tracking, but it’s nice that so many other apps will plug into it. Other than that, enjoyable community, challenges are cool, and overall more motivational to use than I anticipated..Version: 202.0.0
Just 1 (major) thing that’s missing…I love just about every aspect of this app! However the Apple Watch app is lacking any way to actually view or follow a route that you’ve saved from the iphone app. If only there were a map view on the strava Watch app! No one with an Apple Watch wants to carry their phone while running!! Right now after discovering or creating routes in strava, I’m forced to then write the route out onto a piece of paper like it’s 1980! That is still preferable to me over having to carry my phone on a run as I have an Apple Watch which is perfectly capable of navigation/mapping. If only the app offered this. Another option would be to export the route and use it in another running app that offers map views; but at $60 a year you’d expect strava to offer this basic functionality in the Watch app. Here’s hoping! Otherwise another competitor will offer this soon, and I’d be willing to pay for it!.Version: 225.0.0
Wish this app had better swim tracking & pregnancy modeLove this app in many ways, but I wish it had better swim tracking. I wish it had: - open swim - lap swim - a setting for when you are wearing flippers - the ability to tap your iWatch when you completed a lap - pregnancy mode It was also very hard to figure out how to get it to display detailed heart rate data. Even my husband who uses Strava a lot and is a software engineer involved in UI design couldn’t figure it out. It’s a solid app, but it could use some better UI and improvements with certain sports. Seems heavily rotated towards biking & running with not enough attention on swimming. Wish they would purchase or parter with a better swim app like MySwimPro to get better swim data. Extra extra cool would be better integration of tides, swells, currents, and weather data for open swimmers. In 2022, 12 people died near me open swimming and I wonder if apps like this could help people make more informed decision when making choices. Strava could also advertise safety gear like a $20 swim buoy to open water swimmers. Perhaps even with Strava logo on it…it could save lives. Also wish it were easier to connect with other people doing my sports in the area. Surprised the social aspect is so focused on existing friends. Seems like a nice way to connect with others. Also wish it were easier to become aware of in-person competitions, races, clubs, and training opportunities..Version: 285.0.2
Autopause doesn’t work for hikes or walksIf autopause is on, it immediately pauses if I’m walking. That means I have to disable autopause if I’m tracking a hike or run/walk/run type training, so I’m always having to go back into the settings and switch it back and forth. I’ve lost tracking on parts of my routes because of this. I don’t understand why autopause isn’t sensitive enough to track walking/stopping. Other apps seem to handle this just fine. Units and splits: why does the display only show tenths of miles and not hundredths? Maybe since this started as a biking app, 1/10 of a mile made sense, but as a runner I think more in terms of 1/2, 1/4, 1/8 mile distances for pace training. I am unable to do this on strava because it doesn’t display the data (that it is already gathering), and because there is no way to select a different option for audio feedback frequency (like every 1/4 mile). So, there are many things to like about the app, but the bottom line is that it has limited usefulness and versatility for training..Version: 113.0.0
Subscription issue solutionMy husband & I share my Apple ID for a number of things. We both downloaded Strava but I am the one who actually uses it. I decided to pay for the subscription, but when I clicked to subscribe (from my phone, within my Strava app), the subscription got credited to him. I tried to contact support but didn’t receive a response. After a few days I decided to try & delete my husbands account to see if that would free up the subscription. This worked. I was then able to hit “restore purchase” from my account. For the people who are frustrated with the cost, this is a complex application. If a product is free you are the product…. The price you pay is the freedom of not having your data sold, and having an ad free app that runs smoothly. The reason I gave it 4 stars was because I felt for the price it would’ve made sense to actually get a response from customer support..Version: 284.0.0
Needs better watch options for sports other than cycling and running.4 stars for the phone app - has tracking for many activities. 2 stars for the watch app - should mirror tracking options of the main app. It is frustrating that the watch app does not offer the same tracking options as the phone app. The watch has options for bike rides, runs, & hikes, but pretty much every other activity is excluded from the watch app. Everything else is generically lumped into the “workout” option, which has no way to track speed or distance. This means that if you want to track anything other than heart rate and workout time for an activity that isn’t a run or bike ride using your watch, you will have to bring your phone to do so. 😕 This is disappointing since this is one of the few apps that will track roller (inline) skating. Also, there should be some way to integrate the heart rate features from the watch into the phone app, which apparently only works with third party heart monitors..Version: 186.0.0
Excellent fitness trackerWhen at the age of about 55 I started a more serious fitness regimen I looked at the available apps and chose map my walk. I used it for about 3 years, and over the course of time it just became too needy, and required to much of my time to maintain it. I had sort of become aware of Strava, but I thought it was more for bicycling and really serious athletes. Anyway I decided to give it a go and have never looked back. It gives me all the data I need, and has been 100% reliable. I like the way it finds and keeps track of routes I regularly complete, and finds ways to give me badges for accomplishments on days I don’t expect it. It’s helped me log over 100 miles a month for the last 4 months. I have considered upgrading to the paid version but I really don’t like subscriptions. I would consider paying a onetime upgrade for a few more features..Version: 77.0.0
No Sensors?Been using Map My Ride for a long time now and am a paid subscriber. MMR works well and connects to my speed, heart rate, and cadence meter so easily. But the app is a lil - ugly. It also is geared more towards runners. So I thought I’d try out Strava and see why all the fuss is about - I signed up for the 30 day summit trial and everything looks - well - amazing. Keeps track of the miles I put on my bike and a myriad other brilliant things. Guess what though? No Bluetooth sensor connection - none. You need other supported devices to do that THEN upload that data to your Strava account. Guys, guys, nope. I’m going to cancel my 30 day free subscription. I’ll keep my dumbed down free account for now but won’t actually use the app for recording rides. If the Bluetooth sensor availability is changed I will definitely be forking out the $2 a month for the analysis pack. Until then - forget about it..Version: 123.0.0
Activities no longer fully recorded.I’ve used Strava for years and love it. Unfortunately the app is now failing to completely record activities. The first portion is recorded, usually either halfway or even a quarter of the way. When I finish the activity, I check the app and hit stop (I obviously never close the app while recording). Only when I finish do I see that the activity is incomplete. It’s not just a GPS issue, the time is hours off. This has been the case for hiking, biking, and running. And has failed in Texas, California, and Colorado in places with reception. Meanwhile, AllTrails always successfully records my routes. I am using an iPhone XS on iOS 15 and a mainstream carrier. I’m assuming there is a bug or an unintended increase in RAM usage that causes the OS to kill the app. I hope the dev team is able to address this in the next update!.Version: 225.0.0
This app is simply amazingThis app has 100% enhanced my workout experience. First of all, I don’t record the run using the app... I ABSOLUTELY recommend using your Apple Watch (or whatever gps tracking watch) when completing a workout and downloading an app called, “HealthFit.” That app will automatically upload your workout to Strava. It’s incredibly reliable. Trust me, I ran over 1,400 miles last year and every single workout was incredibly accurate and correct. Next, the amount of depth and detail gone into every workout analysis is, like I said, simply amazing. The app is incredible and reliable and I have been more dedicated to running than ever, ever since I started using this app and getting to analyze my runs and, literally, see my progression over time. It’s incredible in every way and I am a paid subscriber and am going to use this for years to come..Version: 186.0.0
Greed is ruining this app.I’ve been recommending this to friends to track their activity simply because most people can get away using the free version of the app. The paid version previously had some solid features that were great, but the free version wasn’t lacking and didn’t feel intentionally crippled by the developer. The new version does. The free version was essentially stripped of all features besides base tracking. All of these features were moved into the paid tier. All of this, especially in a time where tons of people are out of work feel incredibly greedy. I’ll still use this app as someone who has paid, but it’s going to be harder to recommend it to others. Also this decision on Strava’s part has left a bad taste in my mouth towards a company that I otherwise liked..Version: 150.0.2
Good and badFor the good part: it tracks your workout really well. It gives you useful stats. Great when riding in teams… For the bad part: impossible to see your stats with a custom date range. I wanted to see how many miles I have ridden with my new bike but had to do the math by hand… really? You have all the stats in the world but you couldn’t be bothered implementing such as simple function? I guess you get what they give you and you shut up. Why am I saying that? We’ll because when reach Inc. out to support asking if such a function is possible, just in case I missed it somewhere… no response. I have a paid subscription for the record. Furthermore, the in app, support doesn’t work. I was kind enough to take the time to report it with a screen recording… no response from support AGAIN!.Version: 294.0.0
Great Mertric TrackingStrava is a great app to track your fitness and with a little more TLC can be amazing. Has accurate GPS and good integration with other apps. The challenges allow you to push yourself and set goals to achieve and compete with friends. I transferred to Strava from Adidas Run app due to its integrations however there are a few things I miss that I wish Strava had. 1. Importing your GPSX data is a tedious and manual process that restricts you to 100 uploads a day, it took me 5 days to import all my runs from previous years 2. Using the Apple Watch app, the audio cues for runs do not emit to your headphones, you have to make sure your headphones are connected to both your phone and your watch if you are listening to music with your phone 3. Even though Apple Watch can track cadence the strava app does not, so it’s a missing dataset. There are hacks I’ve found to work around this, but not without using a third party app. 4. One of the biggest things is custom trainings. You could set your own training sessions up so that you can do 30 second sprints and 1 min rest on repeat with audio cues. Instead I have to keep track of my miles or time to know when to do the next stage of my workout. I would love if these were integrated and would make the app an incredible experience for training..Version: 280.0.0
Great tool, needs a few more features.Converted over from Nike Run app to Strava a few months ago and I’m loving it! I use my Apple Watch 3 and pay for the pro version. I find that the app and watch work very well together. Overall very pleased. I do however wish there were more options for (a) goal setting and (b) workouts: (A) I do wish I could set more than just a weekly and yearly mileage goals, being able to reach a pace goal or a run distance goal would be great for motivation. (B) one of the features I miss about my Garmin was being able to set a goal distance or time or split pace for the run i.e. 6.5 mi or 60min or 9min/mi instead of having to constantly look at my watch to see when I have reached that point. I also wish there was a feature to set up workouts for the week I.e tempo run on Tue at various paces. This feature especially has me turning back to my Garmin when I train for big races..Version: 24.0.0
Non-responsive customer service.The app works well for tacking your workouts, but I accidentally signed up for the premium service. I had put the phone in my pocket while loading a ride. When I looked at it was asking for my fingerprint. Thought it was locked and I would just go ahead and open it. But instead I guess I pocket requested the premium service and my fingerprint was accepting the charge. The bill rang on my phone immediately and then I realized my error. I notified Strava within 5 minutes and twice more the next two days. I finally got a response saying they have consolidated my 3 tickets into one. All they have said is they are working hard to get to my request as soon as possible. It has now been over a week and nothing new. It is getting to late to cancel the CC payment. Can Apple help?.Version: 52.0.0
So, so for SUPI wanted an app that can track my activity when I go stand up paddling. I tried a few that claimed to be specifically for SUP, but they were all mediocre. Strava is pricey but it seemed to have the best features. And it lets me choose SUP as activity. However, considering the price of the subscription I had expected a product better integrated with Apple Watch and with less idiosyncrasies. - My runs often ‘skip’ large sections. Strangely, this reduces the recorded distance but increases the recorded speed. - Activities/exercises on the phone do not count against the rings on the watch (I have a fitness app that does this, so I know it’s possible) - The watch app does NOT have SUP as activity. Why, oh, why not? Why would the list on the watch have fewer than the phone? If the list needs to be short on the watch, then at least make one of them customizable to my activity of choice. - When I use the watch and record it as ‘outdoor run’ it counts against the ‘activity’ ring, not against the ‘exercise’ ring. Makes no sense. - When I record my run both on the watch and phone simultaneously, the times and distance are considerably different. - The way a ‘run’ is recorded is different depending on the sport. Why can’t I customize it? - Updating activities or the training logs on the phone is suuuper sloowww. Sometimes the training log is days behind. I guess one-eye is king in the land of the blind..Version: 170.0.0
Great training tool!Fun! Great training tool when you have to ride solo!.Version: 20.0.0
Best app everBest cycling app out there.Version: 20.0.0
YezzzirOn deck.Version: 19.0.0
Great app, but new subscription disappointingI have been using Strava for a few years and have grown to like the app for tracking my activities and sharing them with others. I’m disappointed however at the new all or nothing subscription. I’m willing to pay for what I use and did consider going premium before but I train recreationally with no particular goals and so the premium features were of no interest to me. Even the perks almost all don’t apply to where I live. Why not have a basic subscription with the features that were free and have been taken away? Even though the subscription is “only the price of three energy bars a month” I don’t think I have ever bought three of those bars in my life because they are too expensive for my needs. I will probably continue to use Strava while watching functions slowly disappear since it still is the best I have found, but would like to contribute to the app in a non professional athlete kind of way while not being stuck with a bare-bones tracker..Version: 150.0.2
Gets me Going!Use every day. Love it!.Version: 20.0.0
Best multi sport trackerGood integrations with other apps, devices and platforms. Frequent developments/innovation in the app. Great performance tracking data and tailoring capabilities. Wide number of sports/activities and always growing. Manual entry options. Fantastic analytics for monitoring trends in activity and performance. Intuitive interface. Gamification against yourself and others to drive engagement and performance. Just slick overall. Nice work Strava team!.Version: 347.0.2
Jiu jitsuLove the app! Would really like to see Brazilian jiu jitsu or grappling as a choice of activity!.Version: 319.0.0
UpdateApp no longer works for paid subscribers. Nicely done..Version: 150.0.2
UnreliableWhen it works it’s great, when it decides mid run/ride not to work, it’s infuriating. Maybe it’s only the free version that does this..Version: 206.0.0
Walking Kms.Strava should include walking kms under the ‘shoe’ on your profile overview that shows your weekly totals. Only running kms are highlighted on this graph. As a walker it is disheartening to see 0 kms on the weekly graph..Version: 179.0.0
Optimize the map tracker. Love the app.Optimize the map tracker. Love the app..Version: 172.0.0
Mise à jour décevanteDifficile de bien réagir quand on se fait enlever des fonctionnalités que nous utilisons gratuitement depuis des années. Je comprend le concept d’utilisateur-payeur, mais ajouter de nouvelles fonctionnalités payante en tentant d’innover aurait entraîné de nouveaux abonnements sans frustrer une grande proportion de vos utilisateurs. Je n’avais jamais songé à essayer d’autres applications d’entraînement; maintenant je vais envisager cette option. N.B. Avant la mise à jour de mai 2020, j’aurais donné 5 étoiles, car l’application est vraiment très bien conçue..Version: 150.0.2
Recent updateThe most recent update changed a lot of the simple free features and put them behind a pay wall, I would finding an alternative since the basic features in this app are decreasing.Version: 150.0.1
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!Version: 355.0.3
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