SERIES - 네이버 시리즈 Customer Service

SERIES - 네이버 시리즈 Positive Reviews

It’s nice. Also, some people are getting on my nerves.There are SO many international reviewers giving this app bad ratings just because they have either a) no knowledge of Korean or b) have a million glitches. But y’all need to understand that the reason why you have glitches (it doesn’t work well with login info and other things since it’s not international) is because this app is not for you- it’s directed towards Korean users because it’s essentially a Korean app. And don’t ask for translating; either learn it or just delete the app and stick to the English one, which still has a lot of Korean ones translated and free. Ik it can be very frustrating, but it’s so ignorant to be all, “I can’t read ittttt :( this app is trash bc I can’t understand it!” or “It won’t let me loginnn even though I should be expecting this since I live overseas and there are different IDs and stuff”. Another instance seems to be that some users feel ~tricked~ that they saw that it would provide English (this is somewhat understandable), but it turns out that’s a no. But that DOES NOT mean you can dub it as a horrible app, when it mostly works just fine for the people it’s meant for. So stop being so bratty. On a positive note, I like this app because I can read my novels and also see my webtoons altogether and my data history with Naver. Love it!.ChobeeeeVersion: 3.21.0

CiRcUsI rlly enjoy using this although im rlly slow at Korean and have to translate slowly little by little with the help of occasional google translate. its rlly nice and i love it! i saw a response to a review about how an english translation might be added in the future and i honestly cant wait but for now ill enjoy reading the novels like this! Thankyou for the app.SupercallafracgilistcVersion: 3.27.2

Babes just learn the languageAll seriousness if you don’t understand Korean this app is not for you. You might think you can use Papago to translate the text, but they discourage screenshotting, and put a cap to how much text you can “share” i.e. copy to then get translated. This of course is to stop others from pirating their material, but does not help those trying to get their fav novels translated. This app is great if you understand Korean and have money for the cookies (hence the good rating) but Gurl.. if not.Unhappyperson1590Version: 3.38.1

The app I use the most!I see many “complaining” reviews here. I think they are jealous giving bad reviews because they can’t real Koreans lol I love this app. In fact, this is he only app I spend money on. They have great contents and great marketing strategies. Keep doing the great jobs!.Time killer2Version: 3.19.1

Waiting for English one dayI’m international and I used to read the novels in the browser version. They should reconsider on implementing English language one day. Most of the translations may have lost some metaphors but most is understandable. Besides that, it will probably be a while til I can slowly read Korean myself..HkzombuVersion: 3.33.0

Good stuffI unfortunately don’t know Korean but hope to one day. This app has amazing stories on it though and there are translator websites so I’m alright with that. If the story is good enough you’ll find away..Genivieve SimoneVersion: 3.22.0

Great AppGreat app, lots of good stories. I'm still learning Korean and was wondering if there would be a built in Papago translator?.OwjdbdnVersion: 3.32.0

Can’t use appAfter update, app keeps kicking me back and couldn’t open. It happens every time you make updates. Shame on you !! It will take few days to work again..Uz2B123Version: 3.6.0

NovelLove the novels and app very much but I can’t read korean. I wish it could be translated in English, it would be easier to read but instead I translate everything little by little with an app..Hestia0218Version: 3.15.0

Very goodI like it since it offer free cookies and easy to use hope to add more offers for free cookies.Caty caty :)Version: 3.0.3

I love itIf you are knovels loverrr then thes app for you 💖✨.Hallaq9Version: 3.14.0

No dark modeThis app doesn’t support dark mode..NEVER AGAIN :((Version: 3.26.0

Good.Good.둥굴레일원Version: 3.12.1

Great appGreat app. Price is a bit high for renting comix....ZerosielVersion: 3.12.1

VERY GOODGood.명장기Version: 3.3.4

IPod Touch 4G iOS 5.0.1 잘됩니다.IPod Touch 4G iOS 5.0.1 잘됩니다..MichaelNhamVersion: 1.1.0

Avid fan of everything koreanPlease create an english version. Please please please..ArsGratiaArtis7Version: 1.5.4

Nice appI think that this app is nice.Mingue KimVersion: 1.4.3

I thinkIt's great.Great0630Version: 1.0.4

DD.ShdodVersion: 1.0.4

EnoughStop telling them to translate learn korean smh.Gr8Version: 2.3.0

좀빨라졌는데?.잠만보97Version: 1.3.2

개선해주세요다 좋은데 만화책에서 두 페이지가 이어져서 그려진 부분도 이어주지 않고 중간 공백 그대로 스캔본처럼 올려주시면 집중력이 너무 떨어져요. 다른 만화책 뷰어 플랫폼들은 그 중간 부분 다 이어주던데… 그리고 아이패드 뷰어에서 작은 칸들이나 더 자세히 보고싶은 부분 확대하면 그 부분이 확대되는게 아니라 그냥 왼쪽 위 코너로만 확대되요… 고쳐주세요….Diane.D.LeeVersion: 3.34.0

해외거주자 본인인증해외거주자고요, 본인 인증을 하려 들어갔는데 개인정보 수집동의에 동의를 하면 팝업으로 네이버 보호자 동의 확인이 나옵니다. 거기에는 한국 통신사 휴대전화번호 옵션밖에 없어서 동의를 못하고 있는데 어떻하죠? 저 처럼 해외등록의 되어있는 폰 밖에 없으면... 답변 부탁드릴께요. 쿠키를 사고 싶어도 못사고 있어서 속상해요......ZG-0720-3502Version: 3.12.0

해 외 거 주 자쿠키굽기 할때 해외에서 되는게 별로 없네요.... 쿠키 오븐에서 뭘 하려고 해도 해외라서 안되는 경우가 많아요ㅠ.KuromangaVersion: 3.12.1

EnglishHow I convert the app from Korean to English?.Black_MarchVersion: 3.33.0

해외인증 ㅠㅠ절차도 너무 불편하고 해외에서 쓰는게 좀 불편해요.Jseo15693Version: 3.45.0

해외에서는 본인 인증이 불가하여 불편합니다다양한 장르의 소설과 웹툰이 있어 너무 좋아요 소설가를 꿈꾸는 꿈나무들의 재능을 펼칠 수 있는 곳이라 정말 좋아요 독자 입장에서는 한 가지 불편한 것은 본인 인증과 성인 인증을 해외에 사는 저로써는 너무 불편 합니다 아이핀 이나 폰이나 한국 업체 밖에 없어 좀더 다양하고 어른 스러운 것을 볼려고 해도 볼 수가 없는 것이 정말 많이 불편 합니다. 저 같이 나이가 좀 있는 사람은 쉽게 접 할 수 있도록 부탁드려요 이점을 개선해 주시면 더 좋을 것 같아요 해외에 사는 수많은 해외 동포들이 우리말 소설이나 웹툰 또는 다양한 작품들에 메말라 있거든요^^.Lisa youngVersion: 3.35.0

자동으로 페이지 넘기는 기능페이지가 일정속도에 맞춰 자동으로 넘어가는 기능이 절실히 필요합니다..NeonkayVersion: 3.27.5

책갈피 기능이 시급합니다..책갈피 기능 좀요.. 책갈피 쓰고 싶은 부분은 산더미인데 없으니 원...청회Version: 3.16.0

I use this app in CanadaGreat app to read stories (if you can read korean that is...) you can create a foreigner account and have it verified (for +18 novels, and to buy cookies thru app store) by creating a support ticket and providing a proof of identification (i took a photo)..Bon-JournoVersion: 3.12.1

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SERIES - 네이버 시리즈 Negative Reviews

Inferior to the browser versionUnfortunately, while the app does provide some extra features and customization, it ends up being worse than the browser version. For one, characters’ faces appear whenever they are talking in the browser version (and any other version), which is necessary since that’s the way authors indicate who’s talking rather than clarifying it in the text itself. This app, for some reason, doesn’t show these faces. It looks and functions much like Apple Books, which would be fine for normal books, but doesn’t really work well for web novels. In fact, the app has some problems with displaying the art in general (wrong placement, the absence of it altogether, etc.). I really want to use this app, but I find that it’s overall unusable and doesnt have much to offer outside of extra chapters I can pay for, and I don’t plan to pay for anything through an app that’s this mediocre and clearly incomplete..AlchkeyVersion: 3.20.0

It is actually worse than the last.Errors occur very often and the interface became more inconvenient to use than the last version, ‘Naver books’. I’d rather use last version when it might be possible. There’s no other choice to read the stories in this app, so I‘m using this app, but I couldn‘t agree this is an ‘advanced’ version..GahrowVersion: 3.0.5

Not optimized for mini 6thThere is a giant blank space under the text with page mode I asked to fix this for long time but they don't.제로슈가Version: 3.29.2

Why? Just why?Cannot delete downloaded episodes; you need to delete the whole app and reinstall it. Cannot understand why the company switched to this app..SkaopsVersion: 3.0.8

How do I change the app to english?I would love to read on here, but I only can read in english..Emma Townsend 😉😘Version: 3.26.0

If I could pick zero stars I wouldDisregarding anything else, I couldn’t even use the app! Why does it only have a sign in button but no sign up button?.SisejwndyhdskisVersion: 3.14.0

Removed few months agoMisogyny and racism. There's no other words to explain about this app. Hope the employees escape from the company asap..Bowwow515Version: 3.48.1

It won’t let me log in?I got this app bc iv see it on tiktok but it’s not letting me log in so if you can pls help me.Namjoons_foot😌Version: 3.23.0

Require stupid IPIN to purchase cookies to continue readUghhhh why would you make IPIN verification required to buy cookies thru app store?! why??? Melon doesn’t!.Myb9221Version: 3.17.0

The worst webtoon platformNaver Webtoon recently published a webtoon titled ‘Pong Pong Man’, which includes slang associated with group sexual assault and mocked consumers who protested against it. I will delete the app..InkuriVersion: 3.43.0

Waste of timeDoes not work and sign up is such a hassle.AnsclghksVersion: 3.0.3

Worst appConstantly freezing at the login page. What’s wrong with you Naver.Willybilly91Version: 3.1.3

An app that supports misogynistic worksI can‘t find respect for women.잠정해Version: 3.43.0

Cant press the login buttonKidding me ???.Judy77usVersion: 3.1.0

Such a trashWorst app ever.WohooyVersion: 3.0.8

Worst updatesCrushes when I zoom up comics. I think The most important things in e-book apps are stability ,soft animations, easy to see without internet. I think this is worst app in naver, and webtoon app is better than that. Please upgrade stability and animation with offline accessibility..Ph.D.KangVersion: 1.4.15

GarbageDo not waste ur time. As others commented, it stops. Restart phone doesn't help. This company doesn't seem to have test department..TrustnyVersion: 1.1.0

No downloadWhy it kept saying there is problem with the communication to server?.Sodam KimVersion: 1.0.4

App crashes constantlyPlease update App crashes continuously really bad after recent update.Checkmate007Version: 3.0.0

CrashingAfter update every other chapter. Wow.1000jVersion: 3.0.0

:(It just stops so I can't see the cartoons :( plz upgrade this app.안돼 ㅋVersion: 1.1.0

Don,t update naver books app...Uncomfortable ui and it's payment system is BS.EndoporetxyVersion: 3.0.1

App crashApp crashes upon log-in on first time..KopaZ MayMayVersion: 1.4.15

BadPlz make this app in english and also translate all manga to English. Cuz I don't understand a word from this manga ...Mr.kagouVersion: 1.2.7

Really, really badBad interface, ugly UI, terrible performance and a mountain of bugs.RevinnVersion: 1.6.7

What did you expect??It's worse than you expected.Grando71Version: 1.5.5

HahaMan seriously? 꾸졋음 y'all dont waste ur time.한국살암Version: 1.1.0

Very badTakes forever to download.Hyungtaek1mVersion: 1.5.5

NSInvaliArgumentException앱 작동 안합니다..우익정Version: 2.3.0

Zero access to paid content for non-KoreansNo access to payments if you’re not Korean. Zero reason to implement such policy when payment is accessible on Kakao webtoons..OgumsVersion: 3.44.0

퐁퐁남퐁퐁남이라는 여성혐오단어를 용인하는, 인권감수성과 글로벌 시대정신이 매우 뒤떨어지는 기업 불매합니다.RubybellekimVersion: 3.43.0

1점도 아까움이유 : 이세계 퐁퐁남🤢.LwjiinVersion: 3.43.0

Weird SystemsIt shows before tax until I’m paying and few hours later sents email of receipt including tax which is never happening in real life.Mary4102Version: 3.43.0

여기도 여성혐오 저기도 여성혐오 네이버는 그냥 죽으세요제발 노벨피아 출신 작가 작품들 들고 오지 마세요 내용도 천박하고 역겹습니다.정신차리세요17Version: 3.43.0

구려요네이버라는 기업의 마인드와 태도가.인생첫리뷰쓴거예요업데이트어떻게좀제발Version: 3.43.0

해외불편우선 다른 사람들이 적어놓았듯이 해외에서 핸드폰 인증 못하는것이 매우 안타깝고 불편합니다. 결제도 못하고 무료 쿠키 혜택도 대부분 핸드폰 인증으로 받을수 있고 아이핀도 한국가서 따와야하고 해외에서는 어떻게 할수 있는 방법이 하나도 없네요... 혜택이야 못받을수 있지만 구매까지 불가능 하니까 답답해요 또 원래 소설 인터넷에서 읽었을때, 소설속 캐릭터들이 대화를 나눌때 누가 뭘 말하는지 알수 있게 옆에 조그만한 동그라미 프로필이 있었는데 없어졌네요., 아직도 프로필이 있는데 제가 설정을 못하는건지.. 아예 없었는지... 읽을때 가끔 누가 무엇을 말하는지 헷갈립니다. 앱을 없애고 전처럼 읽을수 있게 선택을 만들어주면 정말 좋겠네요....봄바르다Version: 3.16.0

가로모드 지원 좀아이패드나 타블렛 같은 기기로 웹툰을 보려는데 세로모드 모바일마냥 양쪽에 여백을 안 둬서 정말 너무 불편해요 꽉차는 화면에 화질도 죄다 깨지고 줌인된 작품 봐야하나요... 기껏 앱 깔아놓고 노트북으로만 읽네요 이게 대체 무슨 말도안되는 일인지 ㅋㅋ.AsdfgfaaVersion: 3.14.0

해외에 사는 사람원래 돈 줘서 읽고 싶었는데...그런 방법이 없어서 답답해요. 고쳐 줬으면 좋겠어요..YoorinCVersion: 3.13.1

로그인이 인 되는데 어떻게 쓰죠?일단 로그인 하면 또 로그인하라고 나오는데 아래 로그인 창 눌러도 아무 반응이 없네요. 도대체 어떻게 로그인을 하라는 건지 알 수가 없네요. 게다가 이해할 수 없는 건 이럴거면 첫번째 로그인 창은 왜 만들었는지 알 수가 없네요. 컨텐츠 장사에만 열을 올리는 만큼 앱에도 신경을 써서 만들어주면 좋을텐데.Joe154590953Version: 3.1.3

E북은 아니고 웹툰 앱인 듯..보고 싶은 e북이 있어서 네이버 e북 검색에 뜨길래, 그리고 이 앱을 깔아서 봐야 한다길래 설치했죠. 검색에도 안 뜨고 어떻게 해야 할 지 벽에 부딪힘. 난감하군요. 웹툰만 가득한 거 같아 제 사용 목적엔 맞지 않아 지웁니당..J the plutonianVersion: 3.1.2

왜 웹툰이나 웹소설밖에 결제할수밖에 없죠?전에는 그래도 시작화면에 e북 리스트가 깔려있었는데 이제는 아예 없애고 웹툰 미리보기나 웹소설만 이 앱 안에서 결제할 수 있게 하다니 정말로 실망스럽네요. 다운받는 속도도 너무 느리고 한번 튕겨지면 다시 처음부터 다운받아야되고, 솔직히 전에 결제해서 소장하고 있는 웹툰이나 e북만 아니였으면 절대로 이딴 앱 처음부터 안 썼어요..:)SSSVersion: 3.0.2

마Canada 사람 무시?.Jaewon2018Version: 3.0.1

Impossible to use in CanadaWhy is this on the Canadian store? To use the application you must login. I have tried to register on naver.com, but in the long list of Countries, Canada is not listed. I was looking forward to the application as a language student. Study books are not enough, they show you a few examples but you cannot understand the core of the language if you’re not thrown in it....DefsyVersion: 2.5.0

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