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  1. Snapchat Customer Service
  2. Snapchat App Comments & Reviews (2024)
  3. Snapchat iPhone Images

Snapchat is a fast and fun way to share the moment with your friends and family

• Snapchat opens right to the Camera — just tap to take a photo, or press and hold for video.
• Express yourself with Lenses, Filters, Bitmoji and more!
• Try out new Lenses daily created by the Snapchat community!

• Stay in touch with friends through live messaging, or share your day with Group Stories.
• Video Chat with up to 16 friends at once — you can even use Lenses and Filters when chatting!
• Express yourself with Friendmojis — exclusive Bitmoji made just for you and a friend.

• Watch friends' Stories to see their day unfold.
• See Stories from the Snapchat community that are based on your interests.
• Discover breaking news and exclusive Original Shows.

• Spotlight showcases the best of Snapchat!
• Submit your own Snaps or sit back, relax, and watch.
• Pick your favorites and share them with friends.

• Share your location with your best friends or go off the grid with Ghost Mode.
• See what your friends are up to on your most personal map when they share their location with you.
• Explore live Stories from the community nearby or across the world!

• Save unlimited photos and videos of all your favorite moments.
• Edit and send old moments to friends or save them to your Camera Roll.
• Create Stories from your favorite Memories to share with friends and family.

• Every friendship has its own special profile to see the moments you’ve saved together.
• Discover new things you have in common with Charms — see how long you’ve been friends, your astrological compatibility, your Bitmoji fashion sense, and more!
• Friendship Profiles are just between you and a friend, so you can bond over what makes your friendship special.

Happy Snapping!

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Please note: Snapchatters can always capture or save your messages by taking a screenshot, using a camera, or otherwise. Be mindful of what you Snap!

For a full description of our privacy practices, please see our Privacy Center.

Snapchat App Comments & Reviews

Snapchat Positive Reviews

1 star appI’ve been using Snapchat for about two years now. I’ve never had any issues and I have always adored and praised the app. Until today, the My AI feature was released to all Snapchat accounts even if they did not have the subscription that previously was the only one that had access to the My AI feature. I do not like this feature and I’m definitely not alone. Now even after trying to contact support and even asking the AI itself nothing I do can get rid of the AI. I don’t like AI nor have I ever and the fact it is at the top of my screen really upsets me. There is no way, as far I can see, to get rid of it. UNLESS, you have Snapchat+. But people like me have other responsibilities to pay for or plain out are not allowed to buy it. I’m seriously considering getting rid of Snapchat all together as I do not feel safe with having something like this on my phone. And I find it really frustrating that Snapchat is only giving the ability to get rid of it to plus members. If the Snapchat team can please find a way to fix this major issue that would be extremely appreciated..Version:

I LOVE IT!! But…I love the app!!! I use it almost every day or whenever I get the chance or in my free-time. This app is great to chat and call with friends bc you can also use filters while on call, or you can simply just get on the app, press the little smile emoji at the bottom, and choose a filter!!! so basically the point is that I love this app, but I would honestly read it like 4 - 4.5 stars, bc there is one thing on this app that they added recently that creeps many people, including me and my family out; the new AI chatbot. There has also been proof of someone asking it where the nearest drive-through is, and it showed him the exact directions. Thing is, he asked the AI chat bot how it knew where he lived, and the AI replied that it didn’t know where he lived. And at that second, he knew he knew where he lived. And it knew his location without even telling it where he lived. Anyway, I would definitely rate this app a 10 out of 10 if it wasn’t for the AI chat bot. Thank you for reading, and I hope you have a great day..Version:

Love but..I really enjoy using Snapchat! I think it’s a cool way for me to talk to my friends. It’s fun to watch my friends stories as well as people I am followed to. For example, I am followed to different skincare and nail art. channels. Snapchat never makes me bored. Now, spotlight. Spotlight is similar to TikTok. I enjoy it since I can’t have TikTok yet. Customizing my outfit is fun! There is cool clothing, backgrounds, poses, and selfies to choose! Moving on to“Ai”. I have different feeling about this. First off, it’s fun talking to this bot! I like to play games, talk about plans, what I’m learning in school, Hobbies/interests, talk about bugs in app, gives support! I like texting stickers, “Talk to you later”. And uhh, my A.I replies with “Love you too” sometimes. A little disturbing. I don’t like how there is not an option to remove our A.I. Some people don’t like how A.I has to be pinned at the VERY top of my actual real friends&family. 👈 I agree. Finally, is Snapchat really safe for kids? Think about bullying that could occur on this, that no one knows about and or inappropriate content. Overall, I will recommend Snapchat but just consider the following problems I just explained. Thank you for reading..Version:

Snapchat downgrading ?Hi. Me personally I love snap and it’s a great way to communicate with my friends/ save memories without it being in my camera roll. One of my favorite aspects of Snapchat are the bitmojis! They are such a fun way to express yourself in your own customized way. I used to be obsessed with mine and she was so cute and now she looks terrifying and no matter how different I make her she still looks scary :(. I thought I was safe with snap map still being in 2D. It just seemed like a less urgent update? Then it happened. My snap map has gone with this wonky trend too. They look really bad and it changes my perspective with the app in general. It feels stupid, they aren’t cool anymore. I totally agree with promoting change, but there are many other ways we can be changing the app in a positive way rather than focusing all the attention on the bitmojis. Just because the app is getting older or a newer generation is coming in doesn’t mean change has to happen, even if it does don’t make it all mega AI type. It’s too much. I don’t even think the people who are new to the app enjoy what they’re working with either. Snaps a great app imo & I don’t wanna let go of it because I think it’s getting dumb. Pleaseeeeee go back to 2D <3.Version:

I don’t like the quick add, it’s annoying!I am really annoyed with the quick add feature. Apparently having it turned off doesn’t work. You keep allowing strangers and people I don’t want to follow keep popping up on the “quick add” section. I want it removed or a feature where it actually turns that off for some of us who don’t want it and prefer a little more privacy. I don’t see why you have to force the issue in how we add friends. I use Snapchat for my friends and family, not for random users. I would like for that feature to be removed or respected when I select the toggle to off!! I also don’t want random people’s accounts popping up on my Stories tab. I don’t like it at all. If I want to add someone, I’ll add them myself. I really don’t want random accounts coming up and me having to “hide” them just so new ones can come up again later. That process is frustrating. We should be allowed to choose who we want to follow and not random people, that frankly I don’t even know. And not ALL mutual friends or possible friends are my friends. Sometimes people you know who you don’t want to follow come up and I don’t like that. Please fix this because it’s not cool or fun to force this issue upon us..Version:

Needs to ChangeI got snapchat back in 2014. I had left the platform for a long time and redownloaded it back in 2018. When I came back it was a good app with good features. Fast forward to 2023 and we are in an era where you have to pay to remove features that honestly shouldn’t be there. The AI feature should not be forced onto everyone. The fact that I can google how to remove your AI feature and can come up with thousands of results talking about that very same question should be a hint that you need to remove it. Your company got so caught up in trends that you didn’t stop to think about what you were actually doing. And you forcing people to buy Snapchat+ to remove AI and other features does nothing but make Snapchat+ even more undesirable. I already didn’t want to pay a subscription for social media and you are just giving me more reasons to delete the app again. Do better. The least you can do it have to ability to unpin the AI from the feed cause it is a massive eyesore that no one wants to see. I won’t be using the app until you fix it. Snap isn’t the only way to talk to people. I think your company would be wise to remember that they aren’t the only social media out there..Version:

Ok, but could be betterI’m not gonna lie, Snapchat had been a lifesaver for making me look better, and not looking like i haven’t slept in weeks. But, there’s a couple things that just ruin the app. For me at least. The fact that it lets the person know whenever you save something, take a screenshot, or even screen record your chat, isn’t very useful. In fact, i know a couple of friends who have ended their friendships because of this! It only takes one small move, and oops! You just took a screenshot of their story/chat! The person might think you’ve done this in purpose, which can cause problems! I do under stand why this is a thing though. It can help with some problems too. For instance, if you wanted to take a screenshot of something, like a secret they just told you in chat, and you put it on your story, i understand with that. But I’m gonna be honest, i don’t think that’s every going to happen. And even if it did, it probably only happened once or twice. So, overall, Snapchat is ok with filters, and saving fun memories, but not with the chats, and irrelevant notifications it sends. Thank you for reading, and Happy Thanksgiving!.Version:

Love it but hate the new updatesI’ve been using snap for many years and I love the app but the new updates are really annoying. The AI stays at the top of your chats and you’re completely unable to make it go away even if you don’t want to talk to it it just stays there. The most annoying thing is the new filter system. It used to be that you could press the little x button at the bottom and go back to the “no filters option” but they removed that so now if you wanted to stop using a filter you have to scroll all the way back to the original setting. Also there’s some type of glitch that makes you unable to add people to a private story and it’s really hard to do it if it does work. And for years everyone had the original 2D bitmoji setting but they’ve removed that feature almost completely so now you had the 3D ones and you can’t even choose which one you want to see. Many more problems but that’s basically the most extreme ones. Multiple glitches and bugs in the app but overall I use it almost every day it’s just things keep changing with the new updates and it’s causing bugs..Version:

Love this app, but the new bitmojis have got to go.I've had Snapchat for about 3-4 years. I have all of my memories and friends on it and it's super easy to chat on which I love! The bitmojis have never been a big problem for me, when they were 2d that is. I loved how they looked and how you could dress them easily, and the bitmoji games were really cool. The first time they changed them to 3d, I was still angry because it really was ugly and I wanted the other ones back. But they changed it AGAIN and this time it's absolutely horrendous. I look like a distorted deceased pig that has been working for 5 months straight. Also when your scrolling through your friends on Snapchat you don't see the 2d nice face anymore, you see the 3d one. I've been seeing a lot of reviews about the AI, which I don't really think has been a problem for me, but the bitmojis have. The bitmojis have always been a fun addition to Snapchat for me. I liked dressing them up and stuff like that, but now they really don't look good anymore and I think a lot of people can agree with me. My friends hate it, and people on TikTok hate it too. Please read this, thank you..Version:

Fun social experience! The pushed content however comes at a cost.Snapchat is truly another interesting social media spectacle in product and UX design. When you scroll on their default feed for “Discover”, it consists of an array of provocative shapes and textures, a sensory experience of arousal, confusion, and disgust. Incongruent stimuli scrolls across the screen to retain your feeble and capricious attention. Plenty of skin and flesh, an assortment of strange items not limited to in a single setting; items of discolored un-proportional foods, purple aquatic fleshlights, trypophobic imagery, phallic emojis, an abundance in innuendos and lascivious teenage stories. It is the new high-octane National Enquirer, with the absurdity of contemporary digital outrage media for children and adult-children alike. I rather not get into the captivating content pushed on Snapchats “spotlight”. Beyond a simple chat and photo sending app (which it excels in), Snapchat is the peak social media amalgamation of visual screen-grabbing trends. It is one of the premiere behavioral data-harvesting, algorithmic-pushed time-eaters for the people. If you are an amorous youth, you will be particularly enthralled to both participate and be the product of this application..Version:

Bitmoji rantI feel that Snapchat is a wonderful app and I use it daily but I have a bone to pick with it’s recent updates. These Bitmoji updates are absolutely horrendous. Genuinely makes me contemplate deleting the entire app due to these god awful design choices. I know we are moving into the Meta age, but some things are better the way they used to be. Before these egregiously fugly new Bitmojis that look like things from the uncanny valley, the design was simplistic but still served it’s purpose without looking like it would turn on humanity at any given moment. The 2D Bitmojis were cute and were stylistic. The 3D Bitmojis look like creatures that would kill you in your sleep with their stupid menacing smiles looking back from every profile. Every time Snapchat releases a new update that modifies the characters, I almost throw up from the sheer disgust and hatred I have for these small pixelated beings. In addition, you can’t even make them look cute. No matter how much I try, they always come out to the same level of outstanding ugliness. Please bring back how they used to be for the sake of everybody and their well-being. 🙏🏼 Cool app tho!.Version:

Saved Chats and Chat HistoryI have appreciated using this app very much for nearly 7 Years Now. My Boyfriend and I are about to celebrate our One Year Together! As I try to scroll up to older chats, I can only reach up to October of 2023, where I want to scroll to my saved chats on February of 2023 of Special Chats I have admired to my Boyfriend! If Snapchat can fix personal direct messages to have a Search Up Date Feature to find specific years and days of saved chats and photos, that would be my lifesaver for the ongoing scrolling up. Whenever I scroll up to December of 2023 of saved chats, the App glitches off to the Home Screen, where I have to start over my scrolling. I wouldn't say I like it when I cannot receive my snaps and chats on a time limit or on a few repeats where I want all my chats to be saved. As I have Snapchat +, I’m disappointed in not finding a faster way to search for chats and images I want to see quickly in minutes than in hours. Thank You, Snapchat, for all the hard work You Do!!! I Love all the features besides the Not automatically saving chats and photos. I appreciate all the rest of the features and the Bigmoji Creativity on this App!.Version:

Locked AccountI love Snapchat but like my account got locked for “promoting drugs” but wat really happened was ok so my snap was like full of people and this one person was sending me the same picture and basically it had like what the person sells as in drug the person had a whole shop and I told him I shout u out on my story if u do my temu link but I ignored this guy for months until I needed someone to do my temu link and so I shouted him out on my story and I got a warning but when it came up I didn’t have time to read it cuz when it popped up I had already touched the screen so it went away and I got out of snap went to tik tok for a lil then I went back and i was logged out so I was weirded out by that cuz I didn’t remember logging out so I tried logging in them it told me my account was permanently locked so I tried to Appel it and I got an email saying my “Your Appeal is under review” and sum about keep logging in to check and I kept doing that and now all of a sudden ig I lost my account and I literally had the account for years man all my pics all my conversations man I’m so mad bro I lost al of it 😭😭.Version:

The new bitmojis are so ugly now that they need to change it 😠When it was October (last month) when Snapchat updated it to abomination of a Bitmojis, when I went on to Snapchat and saw this I told my friends about this and when they went online they saw this and all of them said It ugly. Snapchat says that these Bitmojis are “more expressive than ever” and got refreshed. But what I think is that it is “defreshed” and looks like an abomination that when the new 3D Bitmojis came out it looked like I got plastic surgery and the last 3D Bitmojis I didn’t mind and thought I was alright and good but these Bitmojis look ugly now that when I send my friends bitmoji things now when I send them it looks like these new ugly plastic surgery, and less detailed, before this it was still the 2D Bitmojis and I don’t know why they removed the 2D Bitmojis because they are much better than this abomination, and I really missed the 2D Bitmojis so Snapchat if you see this AT LEAST bring the old 3D Bitmojis OR THE 2D BITMOJIS back because this abomination is trash and uglier than ever but overall besides the bitmoji stuff the app is good.Version:

BugsFix the story bug. When I open my profile it just glitches out until you can’t scroll up or down anymore. You can’t tap on any of your private stories, and if you spam tap and somehow manage to open it, you can’t add or remove people from your private story because it just says something went wrong and to check your connection. Yes, I did check my connection, yes I’ve tried this multiple times. The glitching continues down to the bottom of the profile page, which means you also can’t press any of those buttons. Its become pretty annoying, and I’ve gone as far as deleting the app twice in hopes of fixing it. I’ve restarted the app countless times, I’ve restarted my phone, and then I decided to delete the app. Nothing has worked. Another thing, i believe people should be able to delete the AI from their chat feed without buying Snapchat+. A lot of people are creeped out by it. Personally, I don’t have a problem with it but it can say some weird things. Some people like to have it so it shouldn’t completely disappear, but a user should have the ability to delete it on their end..Version:

I really dislike the 3d bitmojisThe full body one for your profile was fine. But now for everything? Next thing you know they’re going to take over the stickers.Version:

Great appOnly thing that kind of sucks is that there are sex bots that come from time to time.Version:

3d bitmoji…I’m sorry but the new 3d bitmoji is ugly af the 2d version looked waaaay better 😶.Version:

I think the app is great- butYou shouldn’t be able to chat with people you didn’t add at all. Unless it’s a group, they have no business speaking to you. Weird creepy people add you and send you inappropriate videos. And I’m also not a fan of when you send a video and it’s the length limit (like a filter talking video) it takes pictures too. I love the app but I am not a fan of this..Version:

Outfit changeHello, I’ve been trying to change my Bitmoji outfit but it keeps saying “Something went wrong. Please try again later!” But my wifi is working and I’m still not sure why it’s not letting me change my outfit..Version:

Fugly bitmojisThe new bitmojis are hella ugly. Bring back the version before OR at least give us the option to change it between different versions (but I don’t think anyone likes the new look). Seriously, who thought this was a good idea? Please read the reviews and take into consideration our opinions. It can’t be so hard to revert back to the previous bitmoji style..Version:


I want them to burn in a ditchThis 3D bitmojis are honestly the most hideous things I’ve seen and my ex was pretty bad. How did this update get approved? Complete waste of brain power. I gag every time I see the new bitmoji pop up on my screen. disgusting..Version:

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Snapchat iPhone Images
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