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Snapchat Customer Service

  1. Snapchat Customer Service
  2. Snapchat App Comments & Reviews (2023)
  3. Snapchat iPhone Images

Snapchat is a fast and fun way to share the moment with your friends and family

• Snapchat opens right to the Camera — just tap to take a photo, or press and hold for video.
• Express yourself with Lenses, Filters, Bitmoji and more!
• Try out new Lenses daily created by the Snapchat community!

• Stay in touch with friends through live messaging, or share your day with Group Stories.
• Video Chat with up to 16 friends at once — you can even use Lenses and Filters when chatting!
• Express yourself with Friendmojis — exclusive Bitmoji made just for you and a friend.

• Watch friends' Stories to see their day unfold.
• See Stories from the Snapchat community that are based on your interests.
• Discover breaking news and exclusive Original Shows.

• Spotlight showcases the best of Snapchat!
• Submit your own Snaps or sit back, relax, and watch.
• Pick your favorites and share them with friends.

• Share your location with your best friends or go off the grid with Ghost Mode.
• See what your friends are up to on your most personal map when they share their location with you.
• Explore live Stories from the community nearby or across the world!

• Save unlimited photos and videos of all your favorite moments.
• Edit and send old moments to friends or save them to your Camera Roll.
• Create Stories from your favorite Memories to share with friends and family.

• Every friendship has its own special profile to see the moments you’ve saved together.
• Discover new things you have in common with Charms — see how long you’ve been friends, your astrological compatibility, your Bitmoji fashion sense, and more!
• Friendship Profiles are just between you and a friend, so you can bond over what makes your friendship special.

Happy Snapping!

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Please note: Snapchatters can always capture or save your messages by taking a screenshot, using a camera, or otherwise. Be mindful of what you Snap!

For a full description of our privacy practices, please see our Privacy Center.

Snapchat App Comments & Reviews

Snapchat Positive Reviews

Wish I could use itI used to have this app and loved it. I was able to chat with my friends in a form of communication I’ve never been able to do until my parents (dad + step mom) grounded me a year ago. I admit what I did was stupid, and deserved the grounding. It has been almost a year since my friend committed suicide and I used substances (literally was just weed) to help myself cope until I was caught. When i finally got my phone back I was allowed to have all my social media back except Snapchat. I thought it was only gonna be like a couple weeks of me not being able to use it and they told me, promised me I would get it back soon. It has now been 11 months and I am getting so sick and tired of asking and asking to be able to have the app back. PARENTS. This app is safe for your children when they know how to use it. Lighten up and don’t be a huge control freak. If you’re going to let your children have a phone then you have to let them choose their own paths and make their own mistakes. I hope I am able to get it back soon and sorry if this wasn’t a helpful review but I needed somewhere to rant and hope my arsehole parents let me have my phone back for myself.Version:

Amazing app, my friends and I love it.It’s a great app, most of my high school uses it. It’s the perfect way to keep in-touch with all of your homies on the weekends or after school. It’s super easy to use, there is little to no delay in video and voice calls, as well as messages. The format makes it easy to read texts and send them, and it’s super convenient to send a one-time picture that doesn’t take up any space on your camera roll, but if you want, you can save all pictures taken to your device. Posting to your story is an easy way to share your adventures (or just daily life) with your friends (and I mean only your friends, which makes it safer than a lot of other social media apps) and you can tag other friends in your story if they’re in the the picture or you just want them specifically to see it. Streaks is also a great feature to keep in contact with your buddies. It can be just a tradition every morning just for the number or it can be a way to make sure you contact long-distance pals every day. You can also get it on more out-dated devices, like my own device, even if you have a really old iOS. I love this app and I’m sure you will, too!.Version:

1 star appI’ve been using Snapchat for about two years now. I’ve never had any issues and I have always adored and praised the app. Until today, the My AI feature was released to all Snapchat accounts even if they did not have the subscription that previously was the only one that had access to the My AI feature. I do not like this feature and I’m definitely not alone. Now even after trying to contact support and even asking the AI itself nothing I do can get rid of the AI. I don’t like AI nor have I ever and the fact it is at the top of my screen really upsets me. There is no way, as far I can see, to get rid of it. UNLESS, you have Snapchat+. But people like me have other responsibilities to pay for or plain out are not allowed to buy it. I’m seriously considering getting rid of Snapchat all together as I do not feel safe with having something like this on my phone. And I find it really frustrating that Snapchat is only giving the ability to get rid of it to plus members. If the Snapchat team can please find a way to fix this major issue that would be extremely appreciated..Version:

I dont even knowSnapchat is a great app but i have a bunch of suggestions and a huge problem i just started dealing with 1. so i’ve had snap for a long time and i used it EVERY SINGLE DAY and had literally no problems until a few days ago. so basically after school i got on snap to text my friend and it said “Snapchat is a camera app. 😜 please access camera in settings to continue. so i was really confused because i just got on one day and it said that. my friend was with me and was like “check settings”. so we did and it had NO OPTION FOR CAMERA and i was ( am ) so annoyed. the only way i can get on snap to do something else is if i get a text or any type of notification from snap. i tried making new accounts and i even deleted my account to try and nothing changed. i looked up on safari how to fix it and it had NOTHING. please fix this issue because it’s super annoying and you’ll lose people liking your app because of this issue. 2. also make it were it doesn’t say someone screenshots chat or screen records because it’s really annoying. i’m trying to get some gossip but i can’t because it’ll say i screenshoted chat and then i can’t. OTHER THAN these issues this is a good app and i love the filters on there and it’s basically the only place i take ( took ) photos..Version:

Is this good for 10-12 year olds?I’m really concerned about some inappropriate content that might be put out and that children might see. The app allows 10-12+, which might be a bit concerning considering the content, perverts, thief’s, cyber bullies, and kidnappers. The app is something every kid would probably download, since it’s something and older kid would download and they’d want to download it, too. So when a child would download it, they would post. When they post, there’s an old man, kidnappers, bullies, and thief’s. There’s just so much that could go wrong! But there’s also many positive things. When a child downloads it, they can also contact online friends without giving away their phone number that could be a bit too personal! This also goes for parents. In general, the app is great for socializing and finding ideas for things to do. It’s like Pinterest and iMessages in one. But as a ten year old child, I don’t think it’s safe, I feel a bit uncomfortable on the app, especially since I’m only ten. So really, it’s great for people that know to be careful, and are older. And I don’t think Snap Chats opinion about 12+ is accurate, I think you should be 14+. It’s really not safe at a young age, there’s just so much to go wrong!.Version:

Please Let me Remove “My AI”!!!Hello! I LOVE snapchat. It is the only social media app I use. I have been using it for 10 years!!!!! Since 2014ish! Please throughout alll the updates, bugs/complaints/changes. I have adapted very well to the app and love most of the updates and changes made to it EXCEPT ONE THING- At first when the “my ai” first appeared as the top chat in snapchat i was able to “remove conversation from feed” NOW i cannot remove it at all. I DO NOT want to see that as the top chat in my snapchat EVERYTIME. This app is supposed to be for me to personalize who i have conversations with/etc. I do not use my “ai” so it is pointless there and i hate accidentally clicking on it. This is now to the point i don’t even want to continue to have snapchat and i’ve legit been using it for YEARS. I love this app but please let me remove that AI thing. Not everyone wants to have an AI it’s not cool to me. I do not like it at all. Please snapchat bring back the option where i can at least remove the ai from my feed. I don’t want to have to dislike this app after i have loved it for this long. I don’t know why it bothers me more than any of the other updates. Please take it away. I would have given a 5 star because other than the ai being FORCED in our chat - this app is pretty good..Version:

Be more about the peopleI have 5 generic passwords that I use for everything. And when logging into an account it’s either one or the other so on. When trying to log into an old account it disabled my use of Snapchat. I understand the security concern but that just makes me tick. It’s been about a day and a half and I keep trying to log in. Deleted the app and reinstalled it twice. There isn’t anything saying how long I could be locked out “temporarily” could mean months. I have lost contact with many of my friends bc of this. There is an idea. If you think that the activity is suspicious then have a question that the person has to answer before logging in like “my cats name” or something. Not completely shutting down use of the app. And REMOVE THE AI. There are more bad reviews then good ones about the AI. There shouldn’t be a reason it’s still there if you have so many complaints. And make Snapchat support more effective. Make sure you have cheat codes to all problems. Have active people taking in the problems and trying to fix them. If you lock the account you can unlock it too. You are Snapchat don’t be tiktok or instagram. This was supposed to be posted on July 5 it’s now august 5 and it still says I’m dissabled from snap.Version:

Still my go-to camera for videosI don’t send snaps every day (I’m not that social) but I prefer it to the Camera app or iMessages for capturing & sending videos (or tiktoks) to my girlfriend or other people, even if they don’t use snapchat. the Map is cool and underrated. you can get a peek into what people around town are up to, without having to know or befriend them. useful for following local events as they happen. occasionally I’ll use the face lenses. I follow a creator who makes some great ones (aoepng, tho searching that name doesn’t bring them up?). the app could do a better job showing you when they upload new filters—right now you have to subscribe to the creator’s story. more focused, thoughtful lists of filters or creators handpicked by actual people (as opposed to the algorithmic FYP feed) could help with finding new filters. I also find it really frustrating that racist and borderline filters are still being let in. can Snap please pass a moratorium on all primate lenses period and maybe hire people with cultural expertise to deny filters depicting culturally specific face paint! not everything irl should be replicated as a filter and made available to anybody to put on themselves..Version:

I LOVE IT!! But…I love the app!!! I use it almost every day or whenever I get the chance or in my free-time. This app is great to chat and call with friends bc you can also use filters while on call, or you can simply just get on the app, press the little smile emoji at the bottom, and choose a filter!!! so basically the point is that I love this app, but I would honestly read it like 4 - 4.5 stars, bc there is one thing on this app that they added recently that creeps many people, including me and my family out; the new AI chatbot. There has also been proof of someone asking it where the nearest drive-through is, and it showed him the exact directions. Thing is, he asked the AI chat bot how it knew where he lived, and the AI replied that it didn’t know where he lived. And at that second, he knew he knew where he lived. And it knew his location without even telling it where he lived. Anyway, I would definitely rate this app a 10 out of 10 if it wasn’t for the AI chat bot. Thank you for reading, and I hope you have a great day..Version:

I don’t like the quick add, it’s annoying!I am really annoyed with the quick add feature. Apparently having it turned off doesn’t work. You keep allowing strangers and people I don’t want to follow keep popping up on the “quick add” section. I want it removed or a feature where it actually turns that off for some of us who don’t want it and prefer a little more privacy. I don’t see why you have to force the issue in how we add friends. I use Snapchat for my friends and family, not for random users. I would like for that feature to be removed or respected when I select the toggle to off!! I also don’t want random people’s accounts popping up on my Stories tab. I don’t like it at all. If I want to add someone, I’ll add them myself. I really don’t want random accounts coming up and me having to “hide” them just so new ones can come up again later. That process is frustrating. We should be allowed to choose who we want to follow and not random people, that frankly I don’t even know. And not ALL mutual friends or possible friends are my friends. Sometimes people you know who you don’t want to follow come up and I don’t like that. Please fix this because it’s not cool or fun to force this issue upon us..Version:

Ok, but could be betterI’m not gonna lie, Snapchat had been a lifesaver for making me look better, and not looking like i haven’t slept in weeks. But, there’s a couple things that just ruin the app. For me at least. The fact that it lets the person know whenever you save something, take a screenshot, or even screen record your chat, isn’t very useful. In fact, i know a couple of friends who have ended their friendships because of this! It only takes one small move, and oops! You just took a screenshot of their story/chat! The person might think you’ve done this in purpose, which can cause problems! I do under stand why this is a thing though. It can help with some problems too. For instance, if you wanted to take a screenshot of something, like a secret they just told you in chat, and you put it on your story, i understand with that. But I’m gonna be honest, i don’t think that’s every going to happen. And even if it did, it probably only happened once or twice. So, overall, Snapchat is ok with filters, and saving fun memories, but not with the chats, and irrelevant notifications it sends. Thank you for reading, and Happy Thanksgiving!.Version:

Love it but hate the new updatesI’ve been using snap for many years and I love the app but the new updates are really annoying. The AI stays at the top of your chats and you’re completely unable to make it go away even if you don’t want to talk to it it just stays there. The most annoying thing is the new filter system. It used to be that you could press the little x button at the bottom and go back to the “no filters option” but they removed that so now if you wanted to stop using a filter you have to scroll all the way back to the original setting. Also there’s some type of glitch that makes you unable to add people to a private story and it’s really hard to do it if it does work. And for years everyone had the original 2D bitmoji setting but they’ve removed that feature almost completely so now you had the 3D ones and you can’t even choose which one you want to see. Many more problems but that’s basically the most extreme ones. Multiple glitches and bugs in the app but overall I use it almost every day it’s just things keep changing with the new updates and it’s causing bugs..Version:

Locked AccountI love Snapchat but like my account got locked for “promoting drugs” but wat really happened was ok so my snap was like full of people and this one person was sending me the same picture and basically it had like what the person sells as in drug the person had a whole shop and I told him I shout u out on my story if u do my temu link but I ignored this guy for months until I needed someone to do my temu link and so I shouted him out on my story and I got a warning but when it came up I didn’t have time to read it cuz when it popped up I had already touched the screen so it went away and I got out of snap went to tik tok for a lil then I went back and i was logged out so I was weirded out by that cuz I didn’t remember logging out so I tried logging in them it told me my account was permanently locked so I tried to Appel it and I got an email saying my “Your Appeal is under review” and sum about keep logging in to check and I kept doing that and now all of a sudden ig I lost my account and I literally had the account for years man all my pics all my conversations man I’m so mad bro I lost al of it 😭😭.Version:

I really dislike the 3d bitmojisThe full body one for your profile was fine. But now for everything? Next thing you know they’re going to take over the stickers.Version:

NEW UPDATE IS AWFULDear snapchat, the new update with the way the bitmojis look like on our profile selfies is appalling. please undo it because my bitmoji selfie looked so cute but now it looks like a baboon that got hit by 16 busses. thank you.Version:

Great appOnly thing that kind of sucks is that there are sex bots that come from time to time.Version:

Outfit changeHello, I’ve been trying to change my Bitmoji outfit but it keeps saying “Something went wrong. Please try again later!” But my wifi is working and I’m still not sure why it’s not letting me change my outfit..Version:

I think the app is great- butYou shouldn’t be able to chat with people you didn’t add at all. Unless it’s a group, they have no business speaking to you. Weird creepy people add you and send you inappropriate videos. And I’m also not a fan of when you send a video and it’s the length limit (like a filter talking video) it takes pictures too. I love the app but I am not a fan of this..Version:

3d bitmoji…I’m sorry but the new 3d bitmoji is ugly af the 2d version looked waaaay better 😶.Version:

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Snapchat iPhone Images
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