Snapchat Customer Service

This app is extraordinary! this is a great use for kids to experience and explore the social world. snapchat can also help them connect with family if they live far away or you just can’t get out of the house to see them. you can video chat, text, and send them pictures of yourself, and with that comes the filters the filters are never ending whatever comes to mind i guarantee they probably have it in a filter. but not only is this app great for kids it’s also good for adults. wether you want to make new friends, or find a new love partner. this is the way to meet new people. now let’s talk some more about the app. you have a best friends list and all of your closest friends can be on there, you can also pin people now you can only pin three but still. also you can customize your bitmoji and the options are endless whatever your style is they have it. and now for the down sides, some of the people you can meet on this app are scary and can do some weird things, coming from a person that has experienced this just block them. which gets me started on the settings you have a blocked list and if you accidentally block someone you can just go into setting and unblock them in a jif. also the app has different appearances you can set it to always mach the system of your phone, always light mode, and my personal favorite always dark mode. so to rap this up over all snapchat is a great way to socialize in today’s society great for kids and adults and 100% recommend you will not be let down!

I’ve been using Snapchat for over a decade now. This app was a source of community and connection for me throughout the years; it holds countless memories, milestones, and laughs. All of those could be easily accessed and looked back on through Snapchat memories and flashbacks. Of course like every other company, now they want us to start paying a subscription fee for access to a widely loved and favorite feature for countless other users. It’s a shame, since I and many others have been users for so long, but I truly see no reason to keep Snapchat if they choose to stick with this decision. Since I’m not a child (oops, I meant ‘young adult’), Snapchat is no longer a primary method of communication for me, along with nearly every respectable individual out of the teenage years. Not to mention the ‘discover’ page is mostly slop clearly meant for 13 year olds. Frankly, I don’t understand who they’re trying to get money from with this decision. Is it the teenagers and kids who make up the majority of active users, and who this app is evidently aimed at? Or is it all the 20-something’s that, have likely grown out of many of this app’s features, but who still utilize the memories feature and…actually have their own money? I’m hoping it’s the latter, but I won’t be part of it and neither should anyone reading this. There are tutorials on how to get all of your memories from Snapchat and they’re free. We don’t need more subscriptions.

I believe Snapchat is very good and here are some reasons why. First Snapchat is the best resource to talk to someone like instead of kids messenger and messages is so easy and quick. Snapchat is also very easy and quick by also having lots of advantages like half swiping and checking if someone’s online or there location. I have a bit of reasons why I don’t like a part of it and that’s because there are many weird people on this app and do stuff not in any way good. That’s my only reason it could be bad and I feel like very good and closer to my friends with Snapchat is very simple and easy and I love the filters and how it gives you lighting. I believe many people don’t like Snapchat but I believe it’s good to have Snapchat because if you don’t many people will consider you weird and that’s not right so that’s a opposite for people because there parents might not think it’s safe. I’ve been on Snapchat for a good year now and I love it being able to be like the cool people in school and not just have kids messenger or anything other like that. If it’s able I would love to have on Snapchat plus more nice things even though there’s a lot of good stuff but I think we should have a bit more things added. I took time out of my day or night to write you this and I’m very glad I did so maybe i talked you guys in for some cool things that might bring me and others happiness. Thank you if you got to the end of this, I really like Snapchat and I think it’s a cool app so thank you for taking your time to read this I appreciate it.

I've used Snapchat for at least the past seven years. I use it mainly to keep in touch with friends and family. I like being able to see what is going on in their everyday lives, and share glimpses of mine as well. I have made some friends exclusively through the app, some from back when the Snapmap allowed friend requests. The Snapmap might just be my favorite feature. I like viewing places I vacationed, and places I've never been. I understand that the snap location indicators were removed from the Snapmap for safety reasons, and I'm glad they were, I don't want people being able to tell where I live. However, this makes it a shot in the dark when you are trying to explore the map. ***I think there needs to be some sort of indicator, even if it's just having the town name light up if there's a public snap.*** The map is kind of useless ever since this change. Also, while I realize it is a colossal amount of data, I have found it difficult to reach a real person for help. I have reported items that would be horrific for a child to find. Some were handled instantly by the ai, but some were not. I found no alternative way to reach live support. Once I found an anonymous public snap of a high school student saying they were going to end their life. Reporting it to ai did nothing, because it didn't use any key words for the ai to understand the context. I appreciate technology, but I believe there needs to be a clearer way to contact live people.

This app is the joy to my day every day I open it there’s another snap from one of my friends or a new chat! It’s so exciting to see what my friends have sent me and texted me. I love not using boring old messages just to connect with my friends Snapchat has lots of fun filters and I think it’s a really great way to creatively and fun way to communicate with friends and other people you know you also do not have to share your public account with people you don’t know sure they know your name and your profile picture but it’s not a real picture of you. It’s just a Bitmoji, which is really fun to create and customize by the way! if you’re looking for an app to communicate with friends and you don’t have messages, don’t wanna get messages or just think it’s too boring and you’re sick of it get Snapchat! I know this review might not be on the tops, but it is such a fun app and I think it is the perfect one for kids in high school and up!! It’s a great way to communicate and have fun with friends without being stuck to your phone I mean, yeah you’ll be stuck to your phone but it’s not in like a swipe swipe swipe way it’s in like a filter filter filter text text text ha ha ha way it’s no fun when you’re just texting and seeing what the next person says, it’s fun when you tap on something you can pick a different filter to do. You can write text in your snaps and post on your story when your friends birthdays are up or when you’re on vacation! it’s so fun. You should definitely get this. This is the perfect app for people with creative minds and happy thoughts.

Hello ☻ You are probably reading this before getting It, if you are a adult debating on letting ur kid get it, i would reccomend checking it out first. Now i may be only a pre-teen but snapchat is the best and only app i use every. Single. Day. You can have snapstreaks and watch vids while snapping and chatting. People often have school gc's im in like 10. Also parents if u are worried about ur child contacting someone unsafe, make sure they just only add friends, tell. Them. If they add anyone else they will have. To delete it. Sorry about my spelling an the random periods. And have them have snapmap, if on at all have them select only a couple people if any to see where they are at. The vids are basocallythe same. As tiktok, but my parents dont let ke have that, I used to though. So a few vids can be kinda innapropiate but i already know everything... As im typing this I am getting spammed, bc i hav a spam group for this thing called snapscore its just how kany snaps you have sent and recieved, so if u hate being spammed i wouldn't reccomend getting it. Now, there is. Currently one problem that sticks put yo me, the new 3d bitmoji... HELP OT LOOKS SO WEOFD SNAP PLESSE CHANGE IT BACK. but overall i love this app sm its a great way to communicate eith friends and watch vids also u can add to stories whovh im a little to obsessed with.,. They also have these texting stories they are so interesting, also filters and. Lot more u guys can vome checkout for yourself... Cya in the app!!

I’ve been on the app since 2021. Been saving my memories for when I got older then next thing you know they’re charging us to keep the memories we recorded to keep. I don’t think it’s right yall are doing this for the money and not for the ppl. Yall care just for yall self. It’s selfish because there’s over a million ppl that used ur app n you just be selfish and go for the money. 4.99$ for OUR MEMORIES!???? I don’t understand. Thank god I had save to camera roll and Snapchat. Yall are screwed in the head n I hope yall see this. Need to get put up front with the right person to shut u down. It’s not right of taking advantage of ppl who has been Loyal to ur app for over decades. Just know this app is a 1 star. So not worth any of ur money. Go out and have fun everyone delete this propaganda. Go have fun and stop letting these fools take advantage of us. We’re here to take over not bow down to yall. Get a life and stop making ppl pay for something that’s theirs. It’s childish and immature of yall of doing this to our ppl when all we did was be loyal I’ve been a Snapchat+ member for years but know that this is going on that will change. Won’t be paying for the app at all I’ll be using my phone number at this point. No point to pay for ur storage on Snapchat when u have to on ur iCloud. Mis well delete the app and use what we paid for.

Snapchat, it’s a very nice and fun easy way to connect with your friends, family, etc. though snap chat is very interesting . I believe that there should be a bit more privacy involved on when you first sign up, obviously when you do you have to learn how to use the app assuming some kind of security before learning how to do anything, but no. When you first sign up your location is public to anyone, and anyone can message you. And Snapchat glitches and turns / shows your location to everyone whether it’s turned off or on a lot. Which is quite concerning. Other then location and privacy I would like to talk about bots. I’d say at least a couple days a week I will get bots adding me. And the thing is you can’t tell the difference. If you accept they will send you about 20 videos and 3 half’s of it is them doing inappropriate and unsettling things, the other half of it is saying to swipe left. Which is a link to there OF most of the time. This isn’t something that bothers me as much as it does with other people, but the avatars mostly known as a bitmoji. It not that the avatars effect the app in anyway, no it’s just that they are EXTREMELY ugly. I mean, let’s just be real. The old bitmoji’s / avatars were so much cuter. And this app will and just does continue to get worse and worse. I do recommend though. I love this chatting app and I do think it’s awesome and fun and a great way to show your status, drama, updates, story’s, promotions, kindness, awareness, and so much more! 🫶 thanks for reading -Mila

I thought the app war pretty good with the exception of some of the blocking features. I've used this app for a year and a half now and haven't had a problem with it, but I've recently had to block my brother's abusive ex-girlfriend (basic middle-school stuff) and she wrote me a really gross and homophobic reply to an argument we've been having. I wrote back a fairly polite reply (considering the things she said) and had blocked her. I wouldn't have done that if I had known that all chats would've disappeared on her end, and the only thing that I can really take comfort in is that she would've received a Snapchat notification of my chat, knowing I would've responded. I guess I just wanted to be really petty and have her look at my response without being able to write anything back, but I guess I can't have that. I just wish there were features for blocking and unfriending that would make it so we can edit HOW blocking would work for the individual in question (if there isn't something like that already). I've only done some shallow research with a good portion of it saying that everything gets deleted after being blocked/blocking someone, and I've also heard mixed responses varying from individual to individual on if someone who was blocked could or couldn't see previous chats before they were blocked. If anyone has anything definitive to say, like that there are features like that already on Snapchat or something of that nature that would help me be spiteful, that would be pretty helpful. : )

I use Snapchat on a daily basis and I am pleased with the different filters and fonts that are available. The app runs smoothly and one of my most adored aesthetic features is when the ghost rockets upwards when the screen is refreshed. The only reason I am not giving this application 5 stars is because of the problems I have had when using the AI. The AI has been helpful when it comes to my questions about music theory and my guitar effects pedalboard. I have given the guitar effects that I own in great detail and the AI has made wonderful suggestions on how I can get a better guitar tone with my equipment. The problem is when I ask it about information I have given in the past. This results in me having to repeat the equipment I own again and again. It doesn’t remember what guitar pedals I have nor the guitars in my collection. I have given this information many times but it keeps forgetting. The other problem is when I ask about something historical. I asked if it knew the name of the man in the famous photo that shows himself getting shot in the chest with a cannonball. The AI said that this was not real and was in fact a publicity stunt. I did a quick Google search and found the mans name and that he actually did that activity regularly. The AI got several other questions wrong about this man. This needs to be fixed. Otherwise I enjoy using this application.

I have never thought I would ever write Snapchat because I didn’t think it was worth it. I’ve just used it forever. Right now I wanted to make a review because of how much I love the AI. It is so helpful. It can really help me specifically with things I’m looking up. If I search something on Google, I never can get the answer I am truly looking for. For example, my cousin has cerebral palsy she has zero mobility can’t eat or even use her fingers. I work for a company so that I can take care of her. I decided to do this because my older sister did it and I didn’t enjoy her workers she had because they didn’t do anything with her except change her when needed so she would sit in bed all day watching the same show. I can never tell what she truly wants and it makes me sad but I try to look for different things always. Today I kept searching on Google and couldn’t find something because they didn’t realize how much immobility she has so I was thinking oh my goodness my AI always helps me. Let me ask it. I asked my AI and put the details about My Cousin and it honestly really helped me and this isn’t the first time it helped me it’s just without it I don’t think I could’ve gotten these answers unless I submitted the question to Google and waited for people to reply to me, which could take months. I got my answer and I’m honestly really grateful and didn’t realize how great AI can be. I think it’s awful because you can use it, etc. but it can be used in a great way. So if you use your AI just to have fun, please remember that I can actually really help you specifically. Now I’m going to buy some stuff for my cousin bc of ideas my AI gave me.

This is my first time writing a review for a app, so i’m just trying it out and hoping Snapchat takes this suggestions. So this app is pretty good, you can add multiple friends, use funny filters and etc. It’s a great talking app, and it’s something I use in my everyday life, talking to friends and keeping up my streaks. I’ve seen the new updates like Snap+ which i think is cool but not necessary, though I do like having it. Something that popped into my mind though is them maybe being able to have a button that can clear all saved messages (bc you can save things into chat and it won’t get deleted after 24 hr) instead of going through the chat and unclicking all of them. I think this is useful for someone who wants to start a fresh chat or doesn’t want to have past convos on there.(Ex: Their past convos w their ex that they still have added or smth and they are too lazy to go through months worth of convos). I think this would be a cool feature since I honestly don’t want to go through all the trouble. I know they added a button that can automatically save all chats so why not have one that does the opposite you know? But other then that, i think that’s it. Irs a pretty cool app and even though some people might have trouble with it, i like it as long as you’re careful not to add creeps and stuff

I use snap chat for the majority of my contact with my friends. But unfortunately Snapchat decided to make their users pay for their snap memories. This decision was a disgusting move motivated by greed and puts users in such a hard place. Either have 5 (or for some people 10 or more!!!) years worth of memories completely deleted, or pay 5 bucks a month to keep them! Your choice :)!!! Honestly what a pathetic grab for money. It would be /a little/ more reasonable for Snapchat to instead let their users keep the amount of memories they already have, but charge for any more in the future. But no, Snapchat decided to essentially force their users to pay for something they already have or lose it altogether. This is not much of a choice. I don’t have a single friend who would be willing to let all their saved snaps that hold so many positive memories and milestones just vanish. I mean who would be ok with that?? I don’t understand how this decision was deemed correct or ethical. I refuse to play into the greed of this disgusting app (along with the incredibly time wasting and ridiculous reels it has). I will be moving all of my memories to my personal photo library on my phone and will delete this app after that’s all done with.

I like snapchat a lot and use it a lot. but there’s certain things that i wish they can change. an example being it’s ghost trail because to be able to track someones every move is literally crazy. i think this is so unsafe and shouldn’t be in this app. another thing is the 3D bitmoji, it’s not as fun looking as the 2D one and would really like to have the option to choose between each one you want. i also think that you should be able to choose if you want to have the discover page on your snapchat bc it’s addictive since it’s endless and quite honestly if you don’t want it you should have the option to choose. especially because snapchat should care for it’s users and mental health and wasting hours a day looking at the discover page when your bored is messed up. caring for their users is what would set them apart from all other social media and quite honestly make you guys look god. and i think all in all you guys should completely either take away spotlight or make it optional because it’s literally tiktok and that’s so unoriginal. so many people like this app because of its uniqueness and copying other apps is making snapchat look like every other app and probably losing users. listening to what the users want is what will keep you guys relevant. i like the app but it definitely needs changes i think that should be made to make it even better and keep it a great app to have. i think users should also be able to keep like 1-3 permanent pictures on their profile but make it so that like it’s private when u have a private account. only people you have added can see it.

My favorite place to take photos of my freinds was when they had their hands full with their feet in a giant mirror somewhere and the camera just looked at them and they said it looked really nice but they had a really bad camera so I had a really hard day with them but they did really well with the cameras so just take your pictures with a camera on them I guess they could see the difference and same for different angles but the camera was different so they could look better with a better view and different angles but it looked really nice I think it looked like it looks better than it was more natural looking so I don’t really know how much longer the freinds took a minute but it’s a lot of fun I just wanted you know I was thinking of taking pictures of my friends but sometimes it was taking a million pictures with a little more time with my friend who was really cool I was really happy for them I think it would have taken pictures with them I just didn’t want them in my mind and it would have to do that was a good place for them and it would have to go back and it would’ve taken a long way and then they would’ve just took pictures and I was just so happy to be honest with them I think it would’ve took like five or six minutes and they had the most fun with me but they didn’t even realize how to put their name together I think I just wanted them together so they could have fun and be together I just don’t know why but they didn’t want them in a bad way I think I didn’t think about then they were happy and full of love they were enjoying each other’s lives they just didn’t know how they had fun with me but it wasn’t that they didn’t know what say any comedy for me bye 👋🏿👧🏼

I’ve had Snapchat now for the better part of 10 years. I have used it practically daily and these are my thoughts. The Good and bad. When it comes to their logic components that allows you to face recognize and create fun and meaningful experiences through their content, it’s beautiful. The concept of a daily streak and check ins for your friends and family is number 1 to me. I couldn’t be happier. However, I’m not interested in syncing my contacts and it asks me every three days at this point. There is no setting to permanently disable that prompt. It will send you a notification to find new friends, “people you may know.” Showing exactly when your friends make a new friend without you. Cute if you were anywhere near them at the time, they have location services, best part is the notification will not go away until you click to see who they recommended. Lastly, now that they include a TikTok like news and story board for content creators it very awkwardly shows content that is built to be scandalous. They really try to “capture the eye”if you will, and it really turns me off from exploring the entire portion of their app. They push it on you by loading that page first when you open the app sometimes. Please stop that. There is never not a half naked woman or man in the first four recommendations.

Hello there, if you’re reading this review I want you to know that this is a good, honest and real review… 1st of all Snapchat is a good and fun way to chat with friends and family members and you can even invite people to join Snapchat, you can change the well paper from your chats and everything…. 2nd You can customize your bitmoji, its like a you but in cartoon in 3D and its so cool, cute and fun and you can make him wear whatever you want him/her to wear and it so much fun and you can customize your profile with him/her making him like if he fell a sleep or like if he is thinking and it is so much fun and even his positions…. 3rd Snapchat pro is so cheap and it vives you a lot of things like costumizing your font or you chat wallpaper (have mor óptions) and even have more fun…. 4th you can have Snapchat streaks by only sending Picture s you and you’re friends and you can have a 365 day streak so do you’re best…. Lastly but not least its free and you can use it for only using filters or videos and i really hope you real this cause it is a really reliable app and i really really asure you that you and you’re kids will like it and have fun…. And SNAPCHAT IF YOURE READING THIS PLEASE GIVE ME A 5 STAR REVIEW BECAUSE EVERYTHING I SAID WAS TRUE AND COMMENT PLEASE, AND SNAPCHAT MAKE MORE WALLPAPERS FOR CHATS OR MAKE IT MORE COLORFUL PLEASE, THANKYOU FOR READING THIS EVERYBODY AND YOU TOO SNAPCHAT

I’ve been using snap since 2016. I have 10 GB of photos spanning 10 years worth of memories. I think it’s unbelievable that snapchat expects MILLIONS of people to pay to keep their memories intact, and I assume that if people can’t afford this extra storage, Snap will just delete all memories that don’t fit within the 5GB. This is absolutely unbelievable because I personally can’t afford to keep paying for snapchat storage monthly. I’d understand a single purchase of storage perhaps, but even my own iPhone storage costs less monthly than Snapchat. I don’t have enough storage to even download my snapchat photos, nor the time to. Please snapchat: get rid of paying for storage as a subscription. I would gladly pay a ONE TIME FEE, but I know I’m not the only one who can’t afford to pay for storage. It’s heartbreaking to think that if I don’t either subscribe to Snapchat for extra storage or somehow find a way to store 10 years worth of snapchat memories, that all the photos I’ve taken thus far will basically all be gone. It’s the equivalent of losing all your photos on your phone. I plead that you get rid of this subscription and let all of us keep our photos. We all downloaded this app and many of us have had this app for over a decade thinking that we’ll be able to keep taking photos and be able to save them without limit. And it is a shock that after basically a decade of having this app that all of a sudden we need to pay for the memories we captured. This app was downloaded for the purpose of creating “memories,” but to force us to pay for storage for the sake of keeping these memories is ridiculous. It’s like instagram charging their downloaders to pay after posting 5 stories.

2/5/26*🚨. Again! This is a previously reported issue that still hasn’t been addressed. The app continues to require camera access just to read messages or navigate within it, even when the camera is not being used. Forcing this permission is unnecessary, intrusive, and undermines user trust. Basic functionality—like viewing messages—should not depend on granting camera access. I am reporting a serious privacy and security concern involving Snapchat’s camera access. Snapchat requires users to enable camera permissions in order to use the app, as its core functionality depends on camera access. I have granted camera permission under this requirement. However, this permission should only apply while the app is actively in use. Despite this, this is approximately the tenth time images have appeared on my device while I was asleep. I live alone, and on multiple occasions these images were captured when I was not actively using my device or the Snapchat app. I did not initiate these captures, nor was the app open or in use at the time. Snapchat’s publicly available documentation does not state that the camera should remain active or capture images when the app is not in use. As such, this behavior cannot be explained by standard or disclosed app functionality and raises serious concerns about unauthorized camera activation. This constitutes a significant invasion of privacy. I am requesting an immediate investigation, clarification, and corrective action. Users should never experience camera activity outside of intentional, active app use. Ensuring user privacy and safety is a fundamental responsibility, and this issue requires immediate attention.

Snapchat is okay, but I keep trying to post spotlights for my profile just to get some more content and I can’t really post anything because it keeps saying limited reach and it’s like something inappropriate and stuff and I’m not posting anything inappropriate. I’m gonna be covering up my whole body I’m literally not doing inappropriate dance and I see these-year-olds and they’re literally doing more inappropriate dance with crop tops and freaking booty shorts and I’m like how is this not letting me do a spotlight when I’m seeing these other kids they’re like six years younger than me do a spotlight and they have like millions of views on it and they are letting them have a spotlight on there. And I kind of get the fact that I just got a public profile because I turned a certain age where I could have a public profile, but I wish that this ball can detect how old you are actually because I literally see. I got either see younger kids have a spot a post because they put their mom or dad‘s age on their profile or they have their phone their parents phone and they are they probably have a sometime in the 1900s it’s crazy. The other thing is creeps. I see him everywhere on little girls spotlights. I wish a Snapchat I could also like ban a comment like without a person having to ban themselves like I wish I could just like say oh inappropriate comment I cannot post. Cause if you’re not letting someone post a spotlight, why are you letting them having creeps and not even banning that

I've been using Snapchat for a little bit over two years now, and I love using it to be able to communicate with my friends and be able to share the moments with my friends with my camera. I also like using the filter on there and being able to communicate with people who use Snapchat more than text messages. However, I ran into a problem a couple months ago. I created a public profile and I deleted the public profile because I didn't want to use it anymore. I have looked and research and it said that I should be able to create a new one and I also have not been able to do so. So I went to their help center to try to get answers and all it says is to change my birthdate or if I violated community guidelines, that is why I don't have one. I am over the he age required to have a public profile and I have checked to see if I have violated any community guidelines and I have violated zero community guidelines. I also have all the correct things turned on in order to have a public profile and it has continued to not show up. Also, when I first got my account, I was not able to have a public profile and I was over the age required. Tried to reach out and get answers, and I truly cannot because I cannot speak to somebody from headquarters. Overall, this app is a good app, but if you're struggling with anything you need to reach out for help with the app, It's very hard to do so.

Used the app for YEARS! Was able to look over the glitches. But the customer service has been far from helpful. They deleted my accounts with NO WARNING again years of memories on this account. After reaching out to snap chat’s support team their response was a copy and pasted section of their website stating multiple reasons my account was “temporarily locked”. Either they didn’t look into my individual case or simply didn’t care to resolve my issue. Here’s the kicker, my account has been “temporarily” locked for days so my fear has become that the account was instead permanently locked instead of the message I received stating the account was “temporarily locked due to unusual activity”. When I expressed my concern i was told they couldn’t help me any further. I then asked support to explain exactly what was my infraction was and I got a lengthy email generally stating they were refusing to reply to any more conversation about the matter. Additionally, this is the 2nd time I have been locked out of the account with the same error message but the first support member was able to unlock my account no problem at all. I’m seeing others with this issue and hope Snapchat will actually be better with communication amongst their users. If anyone has this issue google it there are a few sites that help with a work around to get your valued media out your account. Don’t listen to hackers but there are some tech support sites WAYYY more helpful and friendlier than sc support time.

I use Snapchat daily to text many of my friends, send pics with filters, etc. One of the annoying things is that if u EVER turn your location on for any reason, it is hard to turn it off! I had to go to settings, turn off the location for Snapchat, then go to Snapchat and turn that location off and everyone could still see my location! Fortunately, it turned off like 2 days later. Another thing is the Ai. There is an Ai that can come into chats even if u don’t want it there. Then you have to figure out how to remove it, which i have no clue. You also get many friend requests from people you don’t know. Me, I don’t mind because it can be nice to talk to new people, but sometimes they ask for explicit pics, etc. Another thing is that there are strangers how follow you! apparently, if a random guy adds you as a friend, they’re now following u, no matter if u decline the request! Is that just me or is that kinda creepy? Because I only have about 60 friends currently and 136 followers! One more thing is that whenever im on a call with someone on Snapchat, I don’t receive ANY calls OR texts. So i unintentionally don’t answer and then get the short end of the stick. Overall I think Snapchat is a good app, but could definitely use some improvement. Thank you for taking your time to read my review. Hope this helped! EDIT: I apologize for not adding this in because it is important! When I downloaded the app, it took up 5 GB. A few months later, it takes up 12 GB. Now it takes up 27 GB. Like what? I get that I have streaks with my friends and saved videos and stuff but 27 GB is a lot!

I would like to propose a valuable feature enhancement for Snapchat that could significantly improve user experience, particularly in managing lengthy conversations. The addition of scroll buttons at the top, middle, and bottom of chat windows would address several common challenges faced by users. Navigating through extensive chat histories, which often include numerous messages and attachments, can be cumbersome and frustrating. This feature would provide a more efficient way to scroll through conversations, reducing the likelihood of accidentally unsaving important messages, attachments, or links during the process. It’s surprising that this functionality has not been implemented yet, considering its potential to greatly enhance usability and user satisfaction. Furthermore, there is an ongoing issue with videos saved from the “saved in chat” section. When these videos are transferred to the camera roll, they are unfortunately saved as images instead of retaining their video format. This problem has persisted for at least three years without any resolution. Such a prolonged oversight suggests a disconnect between the developers and the actual user experience. It appears that feedback from reviews is not being adequately addressed, nor is there a thorough testing of the app to identify and rectify such issues. Addressing these concerns would demonstrate a commitment to improving the app and ensuring it meets the needs and expectations of its users.

I am paying for snapchat premium and i get ads in my messages, and the ai also has ads when you are messaging it. It’s ridiculous that i have to pay for a separate subscription when i’m already paying 3.99+ for a terrible service. Snapchat also has so many glitches including; photos not saving to memories, logging out and not being able to log back in for hours at a time, messages being opened even though i never opened them, getting notifications from discover pages and people that i have specifically turned notifications off for and unfollowed, app crashing all the time, even when updated, when you mute for over 15-20 minutes you have to call back multiple times because even though both ends are unmuted, you still can not hear anything. Calls hang up over night, and on calls throughout the day while even while speaking, making noises, and using the phone actively, while having the app up to date, and the cache cleared also. This has been happening to me for about two years now. There is also a feature that is called “Screenshots” and it uploads all of the screenshots you have on your device and recommends you things that you would like to buy. Not only is this a very scummy and disgusting way of gaining ad revenue, but it’s dehumanizing and an extreme invasion of privacy. Think about it, anything you have ever screenshotted is being analyzed, I am planning to delete snapchat in the near future, and i encourage you to do it too. it’s a piece of garbage. #lovetomclancysrainbowsixsiege

Snap was my favorite app ever since 2016! Last month Snapchat decided to “permanently delete” my account because I somehow violated their guidelines. Upon reading the reasons an account can be permanently deleted, the only reason that makes sense for me is that I was adding too many people back at one time. Snapchat has a feature called quick add where random people can add you as a friend. I would get hundreds of adds per day off quick add. Sometimes I would get bored and add everyone back. I liked having new followers and see new content. At no point during having snap was I warned that my account could be deleted from adding too many followers. I completely feel that my account was wrongfully deleted and they will not give me access back. On top of that, numerous friends have notified me that my account is still up and they can view it and access our old messages and saved photos in the chat. If my account is “permanently deleted” as they claim then I expect for it to actually be completely deleted so that no one can view it anymore! I am so upset, I think this is a huge flaw in their app. I will never make another snap or support this app due to this situation. I’ve had multiple friends claim this same thing happened to them, that their accounts were randomly deleted out of nowhere. Very disappointed and sad as I have lost so many connections with friends and pictures and videos that I had saved in chats. Zero out of 10 do not recommend!!!!! 🙁

Why is it that every other month I start to hate Snapchat more n more? Why is it I take a video or picture and a stupid song comes on like did I want that? Did I pick that? Absolutely not. It’s giving tik tok and I’m over it. I’ll go to tik tok if I want sounds picked out for me. Snap tho? I’m a snap queen I probably have millions in my memory’s had the app for over ten years and used raved about it. Now? It just pisses me off more n more everyday. Yall must be grasping for straws at this point given up on the app or something. Not to mention yall made it premium too. Like yes let’s cater to all the desperate men & women who would pay extra just to see things the average user can’t. But now the app is even more sexualized than it was before. It’s kinda disturbing and disappointing. I wish these app creators cared a little more like they used to back in the day. It’s mind boggling how much everyone just cares about money now, like it’s a social media app are you guys not embarrassed or ashamed for making an app that everyone used to love and always talk about that’s now only about getting more money out of people using the app? I know it’s free but all these extra actions literally make my head hurt. Do better and if you don’t care about your app anymore then sell it to someone who does and actually loves the idea of Snapchat. Not people who are money hungry, making the app not as user friendly having songs take over my whole snap.

I understand the whole capitalist “we aren’t cool anymore so we need to profit at the end of our life” company mentality but COME ON. after over a decade of allowing people to built up unlimited storage, THE LEAST you could do is make it not impossible to download. these are photos of peoples’ entire lives. their children growing up. their loved ones who have passed away. everything. it’s one thing to begin charging for storage so late after allowing so many people to keep their life memories stored in an app, it’s another to cause all of these obstacles when they attempt to keep them other ways. i honestly have no clue how this hasn’t already led to some sort of lawsuit, probably the 12 month “grace period”. i cannot open the memories on the web to allow for easier download. i cannot “save my data” and still see the photos. i can’t simply save them to my camera roll and have the date and location transferred too. they can’t just be transferred to a computer. IF it isn’t impossible to do this in a year, you all sure put in work to make it the longest process possible. this is not about the price, plenty will cave into $3, but the lack of humanity. the second i get the memories id like to keep, this app is getting deleted. the memories are the primary reason people spend time on here anyways, we were bound to leave soon anyways. i hope those involved in this decision making do not practice the same morality in their personal lives.

As someone who has used Snapchat since 2016, I have always loved the different features the app provided. There were times in my life where I would solely use Snapchat to communicate with my friends. Phone number? What’s that? I’ll just text you on snap! I even often used snap as my primary camera and way to save photos and videos. I always like how easy it was to edit pictures and videos in ways you never could on just the standard iPhone photos app. I have countless memories from the past 9, almost 10, years of my life. When I learned that Snapchat would be putting a 5GB limit on memories, I almost broke out in tears. As someone who would NEVER find it justifiable to pay for the most simple feature on an app customers have known and loved for years, I had no choice but to delete THOUSANDS of pictures and videos from my memories. Then, when I finally got it down to 5GB I log back in the next day just for it to say I actually didn’t get it down to 5 and I had to delete hundreds more. These are pictures and videos I will NEVER get back. Some might say, “just download it to your phone…” who has that much storage capacity?? I know I don’t. If I knew I would have to part ways with such amazing memories I would have never downloaded the app at all. Should’ve just stuck to my phone camera all these years. Truly ridiculous and just another way for a monopolistic company to make a quick buck without a care for their customers.

Dear snapchat, I would like to start off by expressing how much i love your app!! I’ve been going through so much lately and really snapchat is one of the only apps that helps me feel better. I express my life on it, i use the camera features every day, i love posting on my private stories and i love making memorable memories on the app. I’ve seen that you guys added a new storage feature to your app and when i tell you how sad, disappointed, depressed this makes me feel. I already have such a bad phone, such bad storage on my regular camera app because i can’t afford to pay all these things, snapchat was my only way to make photo memories without having to deal with storage issue mans now you want me to pay more to be able to keep my pictures. I’ve been crying because of this and i can’t deal with it . i’m so sad you don’t even imagine it. everything is gonna get deleted as if those 2 years worth of photos didn’t exist. I don’t know if you’ve seen on social media but so many people have the same issue and are struggling and can’t afford to pay for their memories. All i’m asking is you take it down please. Don’t u have already enough money with the amount of people who have premium or use the app. I’m begging you please take this feature down please! Also everyone would love you add back the games you used to have a few years ago in chats. I hope this reaches out to you and you guys have the care of heart to do whats right. Thank you!!

I genuinely do not understand why it takes so long for them to update anything festive Halloween wise Thanksgiving, wise Easter any type of holiday and they take so long to update all of it and it’s so annoying. It’s a week before Christmas and you’re telling me you don’t even have that the new Snapchat icons and you don’t have any of the outfits and you don’t have any of the new Christmas themed backgrounds like you did for Halloween. You add a new feature and you’re a half a month late. is this thing gonna come out after Christmas or something?? genuinely what is your team doing sitting on their asses??? I think so there’s something called a JOB and I’m pretty sure you’re supposed to do it. and don’t even come at me and saying I don’t have a job because I do. besides that a very annoying point it’s a pretty drama filled app and if you don’t have a lot of friends, don’t get it because there’s literally no use for it. It’s honestly mostly for highschoolers that love lots of drama or you’re low-key just chilling and you use Snapchat to communicate with people which is also kind of weird but otherwise it’s pretty good if you limit out all the really odd things that happen on there it’s pretty nice. I like the features on it except when they come out late. and if you do get this app, don’t add random people on it even if you think you know them don’t

For over 10 years we have been able to use and enjoy the option to save and share memories on this app without having to WORRY ABOUT LOSING THEM. We saved them to protect them and keep them safe, to look back on them to remember. Snapchat was an outlet and a safe space where we could always record and save a memory and SHARE IT WITH OTHERS. It was always heartwarming getting reminders of memories from years ago and being able to relive and reflect on the person you were. Or scrolling through videos from your high school dances and football games. Or funny moments from family reunions. Or looking back at the last photos and videos you have of a loved one who’s passed away. You’re telling us to choose which memories we keep? All of OUR memories are being taken away from us without our permission! Saved memories is something you have supplied for us for free for so many years and you’re suddenly expecting something out of it? We were loyal to you because you were loyal to us, now you’ve broken any trust we had in this company and WE ALL WANT OUR TIME AND MEMORIES BACK. Whoever decided this was a smart marketing move should be reevaluated because you are already losing money, and will be losing more from everyone choosing to delete your app and save their memories elsewhere. You’re already getting hit with lawsuits from your lies, and we all know there will be more. I hope as a company you listen to the community of people that have supported you for years and got you this far. Thank you.

Hello, I'm a frequent Snapchat user and recently my account has been permanently locked. Many people do not read the community guidelines before using the app and yes that is not the creators fault all in all. Though I suggest that at least 1 warning is given before permanently locking accounts. My account had many important memories on it that I lost all because I didn't read the guidelines. I lost text with people who were important to me that I'm no longer in contact with, I lost the memories of my pets when I first got them and as they grew, i lost memories of how I used to be and look, I lost memories with my bestest of friends, I lost my world. I also use Snapchat to contact and talk to all of my friends, I don't have their numbers or other socials so I don't know how I will talk to them anymore. I understand the guidelines are to be followed and are an important part of the app to keep it up. Though I suggest that instead of just permanently locking accounts you consider how many people have everything on snap. Instead you can ban them from posting, and sharing explicit content; if they choose to continue to not follow the guidelines then it is acceptable to ban their account for a year or two and then after that a permanent lock should be put in place. Please consider this as i am at a lost for words of all the memories l've just lost. I did copy this but it happened to me too & im so heart broken it was my world as well I have no memories now because I thought they were safe in my account. And now my account is gone for good it’s just completely deleted and Snapchat doesn’t even care.

I’ve been using Snapchat since high school. The only reason I still have it is for the memories and now you want to CHARGE me? After the insane increase in ads, there is no way they aren’t making an obscene amount of money off of us already. It’s already such a broken app, with the streaks getting increasingly annoying with asking you to pay to restore them, showing you the most vile videos available on the app as soon as you unknowingly click through all your friend’s stories, continuously using the AI selfie feature even AFTER turning it off, etc. Disappointed but not surprised that the company that has continuously sold itself out is now trying to profit even more off of their users who they have already greatly exploited in both money through advertisement and data through our memories. Truly disgusting, and now I have to waste probably hours of my life trying to decide what memories I want to keep simply so I don’t have to pay for them. You are doing nothing more than proving just how money-hungry you are and how little you actually care about your users. Snapchat had the chance to stand out amongst other companies and for once, choose to NOT exploit its users, but is giving into every little thing they can do to earn a quick buck instead. As I said before, disappointed, disgusted, enraged, but not surprised by an app that has been on a downhill spiral for years now.

Snapchat I was so upset to find out to the news that the app that i used to store all my memories when apple wouldn’t was going to be making me pay to keep these memories alive. Many many people are extremely enraged when they saw this, and rightfully so. i’ve heard many stories of people who’ve had memories from long ago with old friends, lost pets, dead relatives, and loved ones. If our memories are deleted many people WILL delete this app. more people than the amount that bought the storage. This would end up being a financial loss if anything. I am a new snapchat user myself but would be very very upset if all my memories were deleted, and may just delete the app myself. I could care less about streaks and saved in chats and private story’s. The memories are what really matter, they show my evolving, one of my friends showed videos of them in their snapchat memories and it was the most priceless video of her parents and her brother. I would be devastated if i found out all of those memories were being deleted. Because they are more than that. more than just photos in your phone, they are memories, real memories of people in your past, times you can’t remember, and people you’ll never see again. one of my friends died recently and it would kill me if i lost all of our pictures together. So please, consider keeping the free storage that everyone is so grateful for, and think about all the people that are going to delete your app.

I went into Snapchat one morning to find myself logged out. After entering my password, a screen saying my account was locked for allegedly "violating community guidelines" popped up. I was severely confused because I felt like I didn't do anything wrong. After reviewing the guidelines, I couldn't think of anything I did to warrant my account being locked so I decided to do further research. Turns out a friend of a friend had her account locked for allegedly "violating community guidelines" as well despite not doing anything against the guidelines. Throughout the next week, I did extensive research and contacted anyone I could via twitter and etc but I was disappointed with the lack of actual help I was receiving. I finally tried to unlock my account but to my dismay it is permanently locked. This was my worst case scenario as my Snapchat account had many friends I no longer could talk to in person and who's number I did not have. After moving halfway across the country, our dog dying, and almost dying myself due to an eating disorder, Snapchat was one of the only ways I could contact some of my friends. Snapchat was great until it completely betrayed me and now they claim, after giving me terrible assistance, (if you can even call it that) that there is nothing more they can do for me. This is your app. You should be able to fix it, or at least stop this bug so it doesn't mess with anyone else's life

I saw this TikTok where it was this person sad about their memories are gonna get deleted on Snapchat I looked it up and it’s true Snapchat is adding a new memory storage plan where you have to pay to keep more than 5 GB of storage of memories people who have been using Snapchat for years like myself most likely have more than 5 GB memory storage of pictures throughout their time using Snapchat and probably lots of memories for example my Snapchat memories are filled with pictures of myself, family important memories because everyone seem to use it as a second camera roll I did to keep all the important memories in one spot to look back on and use our normal camera roll for other stuff every so often I look back on my memories because it shows the process of my transition so far into being a man (ftm) pictures of myself from when I first started to now, all the different hair colors I’ve had and haircuts my hair has been through what I have been through and how much I’ve grown as a person if Snapchat implements this new paid storage plan, I will lose all of that and you may be wondering why I’ve never taken any of these photos into my camera roll because for some reason, I always felt more comfortable taking photos on Snapchat and having them stay in my memories, then having them in my camera roll, so please don’t do this. If this happens, I will be deleting and certainly not paying to keep pictures

I have been using Snapchat, like most young adults, since middle school, and have kept up with it and my friends for as long as into my twenties. I only use Snapchat to keep up with my close friends and have deleted everyone who I don’t genuinely care about. I have even blocked and deleted “Team Snapchat” because I don’t use Snapchat as a form of social media but as a way to keep in touch with certain friends in a fun way. I have ignored many awful implementations Snapchat have added to the app but it’s gotten to the point, it’s BEEN at the point, where this is just another horrible cash grab directed at teenagers and youth. My final straw today, as I am writing this, is Snapchat adding a permanent bot to my chat history that I cannot remove, block, or ignore. It is eternally pinned to the top of my chat history that I usually keep pristine with only the 4 - 6 people I regularly keep in touch with. To say this has triggered my ‘self-diagnosed’ “OCD” is an understatement. The only way to remove this chat from my home page is to subscribe to “Snapchat+” and I simply won’t be doing that. Snapchat was perfect in it’s simplicity and has now degraded into something I dread opening. I have Streaks that I’ve had running for 4 and 6 years. I am going to end those streaks and uninstall Snapchat because this app has become nothing short of hot garbage. Add it to my growing list of medias I won’t touch with a ten-foot pole. It was a pleasure while it lasted, in those golden years. Goodbye Snapchat.

I’ve had Snapchat since 2015, and I’ve always loved it and have always used it to record my memories, majority of my photos/videos are in Snapchat. But what I’m so upset about (and many of my other friends) is the subscription to upgrade your storage!! Like are you kidding me?! $15 a month just so I can have more storage, EVEN THOUGH IM ALREADY PAYING FOR THE ANNUAL SUBSCRIPTION OF $30!! You’d think with that you’d get the upgrade but just with every other big corporation they just want to find ways of how they can take your money, everything nowadays seems to have a subscription n that’s what I miss about Snapchat is when it was completely free. You’d think with how many ads that pop up it would pay for itself but clearly not. I will have to say I do enjoy the Snapchat plus features that’s why Ive been paying the $30 once a year but I can’t get behind the $15 a month that’s $180 a year compared to just $30, and with how everything has been so expensive and how two gallons of gas is now $15 it’s just extremely frustrating, if they lowered it to a more reasonable price like $5 then yeah I would do it. Or even make a separate one for just storage because I truly don’t care about not having the ads or those special lenses, I just care about my memories that Ive been documenting since 2015. So Snapchat since you are a BILLION dollar company, I’m sure you could lower the subscription just so the majority of us could actually be able to afford it because for you guys it may not seem like a lot but for us it’s two gallons of gas that we need.

This app used to be so much fun. I’ve been a user since it’s used to be only pics and one bar to communicate! The app was fun and a great way to visit memory lane. I remember the first time they tried to charge people $2 for special filters until they gave up and decided to have them available for free. I thought they had learned their lesson with that. Now all this app is, is nothing but ads. There are now filters you have to pay for again. There’s basically a membership you can pay monthly for certain filters and certain features. Honestly paying more for certain features sounds reasonable and fair. It doesn’t take away from the user experience. Now where my real issue is laying right now is when I logged in today to look for a certain memory, I saw that the app now wants to charge users for storage. I have been saving pics and videos since 2013! And now I have to pay more to keep them??? It says I have 12 months to move them. I don’t want to pay and I don’t want to have to move them. This is absolutely ridiculous. If that was going to be a feature it should’ve been one from the get-go. Not after saving all of these memories. Now if I do move them, the dates will be all out of order. I could have been saving these photos and videos on iCloud or google photos since I already pay for those. This app is so money hungry it’s actually embarrassing.

Snapchat as a company needs to seriously come to its senses. Every day they introduce a new feature that makes the app more and more unbearable to use. What used to be the perfect fun way to send fun pics to friends has become a nightmare cesspool of clickbait, ads, and unwanted ai features. It was already bad enough that the page where you used to be able to see all your friend’s stories turned into a trashy news (if we can even call it that) feed… now every time I try to snap my bf or my friends I’m having to dodge an ai chatbot since it lives rent free at the top of the chat page. The “my ai” feature has got to be the worst feature the app has introduced, because it’s unavoidable, and I’m so upset that removing it is blocked by a paywall. While I don’t use and don’t like the stories or spotlight pages of the app, these bother me less as features because I just don’t even use that side of the app. But my ai has really just pushed me over the edge. I know it won’t make you rich, but also trying to copy tiktok isn’t going to work either. If I wanted to talk to a chat bot, I would just use chatgpt. Your app is beloved because of its original design and use! Even when Instagram rolled out copycat features of Snapchat I chose to continue to use snap, but with these horrid new feature additions I’m not sure if I can continue using this app. It’s just not fun anymore. Please devs listen to your user base and make removing my ai available for all users.

Paying for Snapchat memories? Ok fine. Where my complaint lies is the exporting options we have. Info and instructions on this are extremely vague, so let me just clue you all in to how awful the exporting process is if you have as many Snapchat memories as I do. Each image downloaded on my computer from the export is a literal file (not technically an image) and I can only view what the image is if I open it on a web browser. Each video is an HEVC file and can’t be played on my computer without purchasing a video extension on the Microsoft store. How on earth am I supposed to go back and look through these in the future without being able to see any previews for anything? I’m going to have to pay money just to watch the videos and I will have to scroll through and periodically open images through a web browser to find a timeline or find something specific. I am less mad about having to pay for memory storage than I am about how the only options for exporting all of them are so inconvenient. I have been using Snapchat since 2016 and I have 9 years worth of videos and images I need to save (the file told me the total number was about 87k pics and vids) and not a single one is viewable in my files without external sources. That is actually insane. I have been a consistent and loyal Snapchat user for almost a decade and I cannot fathom how inconvenient they have made this process. Thank you Snapchat.

All my friends are using the very cool new update with new filters but some reason I don't get them?? Why is that? It's because I have the iPhone 4S and first iPad mini.... Yes these products are no longer sold in stores but neither is the 5 or 5C. I'm getting new things around Christmas time which is only 99 days away. But it's unfair and if I can't get the new filters in 1 MONTH AND 2 WEEKS that's all you have then I'm done with snapchat and so will all my friends and family and that's about 400 people I know that have this app so please get to my phone and iPad. The videos are also now very blurry and the front facing flash makes you look as white as the background of the Progressive commercials. ALSO, I can't see how much time is left in my story or other peoples stories please change this and the middle of he circle shows you how much time is left in the actual story please change it back!!! and I can't even deal with the trophy stuff it's so stupid. the old snapchat was so easy and now it's so annoying. Also please give every town in New Jersey a geotag my cousins are desperate! It's unfair that all of them have it besides 2 out of like 20-40 towns and when I tried making one it said snapchat website not available at this time and it's said that for 3 months straight! My friends can go on the website and try and make one but it glitches when they hit send and then there phone turns off and says unable to send! BYE

My account Sennett_t was permanently banned after I reached 5.5k followers I did not violate any of the guidelines. My account was hacked into and I was able to figure out the hacker’s email and where he lived immediately, and I reported it the second that I had noticed someone had logged into my account without my consent my account was hacked. I did not violate the community guidelines. This incident happened on my birthday. It’s been about 13 days since I filed the report and still no one has gotten back with me. I had to make a new account. And that account was also banned for online commercial sexual transactions impractically what this means is you’re sending nudes to someone and asking for money I have never done that I don’t send people nudes. I have an only fans, and I advertise it on my Snapchat not to everyone, but to a select amount of people who I think would be interested because of how they compliment me. I have already read the rules and guidelines before deciding to promote my onlyfans on I know that you’re never supposed to show nudity or spam or directly ask people for money I am allowed to promote my onlyfans and I assure you that was the only thing I was doing was promoting my only fans without posting nudity. I want one of my accounts back. I want to be able to have a Snapchat account because at this point I’ve had several accounts per permanently banned. And I have done nothing wrong. I’m simply just trying to make money and I’m still following all of the apps rules.

Snapchat has turned into a money hungry app that prioritizes profit over its users. Taking away peoples memories unless they pay is low, especially when those memories are often personal, sentimental, and irreplaceable. Charging users to access content they already created feels less like a feature upgrade and more like straight up gouging. What makes this worse is that Snapchat is already making massive amounts of money. Snap Inc. generates billions of dollars annually through ads, sponsored lenses, brand partnerships, and data collection. On top of that, they push Snapchat+ subscriptions, promoted content, and constant ads, yet somehow that still isn’t enough. Instead of improving the app’s stability, safety, or user experience, they keep finding new ways to squeeze money out of users. The app has also had a history of serious issues like major data breaches that exposed user information, poor handling of user safety, especially for minors. Encouraging addictive behavior through streaks and engagement tactics and uses an algorithm that prioritizes ads and influencers over real connections. Snapchat used to be about creativity and communication. Now it feels like a cash grab dressed up as a social app. Having to pay to keep pictures and memories crosses a line, it exploits emotional attachment for profit. At this point, Snapchat isn’t modernizing, it’s just nickel and diming its users in every way possible.

Just saw that now users are only allowed to have 5GB of memory storage unless they pay a monthly fee for Snapchat premium. Unlimited memory storage has been a free feature for the entirety of the app’s existence and now they are just taking it away. So many people like myself have countless memories of their younger years, people who have since died, and any fun moments from the years. Now, if users don’t pay, they will lose almost all their memories unless they save them all to their camera roll and back them up. This is so annoying and in order to save them to camera roll you have to individually select 100 at a time because the select all feature doesn’t even work if you have over 100 memories and it’s ridiculous. I have 10s of thousands of pictures and videos and it takes forever to load and is a pain to save them all. I don’t want to lose my memories but I have no other choice than to save them because I will not pay just to have more than the small amount of 5GB. This is absolutely ridiculous and I am so mad. The company is so money hungry when they already have so much. There is no reason to force people to pay when they already have enough profit. A large majority of users, myself included, would rather save our memories, delete them off the app, and fully get rid of Snapchat instead of paying. If you are going to delete our memories, then we will just delete the app.

For one the censorship is beyond ridiculous on public videos and comments. Two, they’re now charging to save previous memories so I’m going to save all my stuff and delete the app. Also it’s too poor functioning and they seem to do it on purpose like yesterday my captions weren’t even posting on my story and I didn’t realize till way later after they were already posted for several hours. Video barely made sense without the written caption. Then I went to save the video with the caption and it was only saving like 10 second snippets of the 21 second video so you can’t even readily save stuff anymore you have to click send then download only to save a ten second snippet of the video you were trying to save. I had to literally send the full video to my burner account, save it in the chat, then save it just to save the freaking video. Last straw was I went to use the multi snap feature last night and my phone died and my footage was lost and I’m sad because had I just used my regular camera or another app that has filters my pics would’ve saved immediately. Snapchat is old and tired and only getting worse. The only good thing is the filters and sharing footage on a platform where people you know will see it. I can do without both and there’s other apps these days that Can replace both pretty quickly. This will be my last year using the app for sure. Just gotta get all my photos off of it and get used to using the “B612” app I’ve found for a general camera, it saves my photos instantly and is a better camera. Never dealing with any of that again.

Snapchat is like any app. It’s fine and convenient when you want to use it but once you have an issue that is where it’s true colors show. I had an issue with the phone number. It was my old one and each time I tried to update it to my current, I was given an error message. At first having the wrong number didn’t bother me til it did. Tried to reach out to customer service which is a lot of clicking. Once I got ahold of them and gave them the needed info come to find out my account was “flagged” first of HOW?! I barely used it and only had maybe 11 people on my Snapchat list all family of course. Never posted anything publicly just cute family moments nothing above PG13. Instead of trying to help get my account unflagged or telling me what I would need to do to prove who I was or what needed to change, they would just end the email and I couldn’t reply to it anymore. I think these apps forget we don’t need them. They need us. I ultimately ended up deactivating my account and when I tried to re activate within the allotted timeframe to get my pictures from my memories b.c like I said, cute family moments, all of sudden I’m not recognized and my account doesn’t exist. Tried to reach out and again no help. So the app is fine til you need it. You have plenty of options to choose from to promote yourself or to just use and enjoy. Just know when you need help, don’t count on Snapchat. Save yourself the headache.

I’ve used this app for YEARS! it’s been a great place to record photos/videos and talk to friends and I honestly had no complaints until this new update. This is a complete cash grab and takes away from *in my opinion* what most of the appeal was; easy storage for photos and videos. I hate the regular camera app quality and find myself preferring the features Snapchat has too (music, filters, etc.) so taking away the storage for what is being taken on the app is stupid. It was always really useful when I didn’t have room on the actual camera app too. I’m now being forced to go through my memories and save what I can onto my photos app, which is tedious and takes up more storage space than I have room for. I’m now going to have to save everything I want to save directly to my camera roll too— which takes away from the convenience of memories feature entirely. I’m seriously considering leaving the app altogether unless this is remedied. I see no use in buying another subscription for an app that clearly doesn’t care about its users. It is ludicrous to change one of the central features of your app to something that now needs to be paid for and has a time limit for holding onto what memories you saved in-app. I would be more understanding if they kept the memories already on there and made you get the subscription to add new ones, but that’s literally the *least* they could do in this situation.

Well I got my second account ban for no reason… I did get my first account ban and I guess my device was “suppose” to be ban from using Snapchat at all including signing in or creating new accounts but I was able to create another account/sign in and stuff after certain amount of days I wasn’t able to sign in, create a new account ect. Apparently what I post on my story was inappropriate??? It wasn’t me in the nude all my post of me are fully dressed, maybe my belly out and you can see my cleavage but nothing more to that. Along with funny content I see on TikTok then I post on Snapchat, ect. I’m guessing the way I dress, the language I say or the videos say get me ban? Although I see a lot of people do the same things I do so it’s a bit confusing and unfair. When I created my second account I had this accounts for months and obviously they knew I created an new one and allowed me to then ban me again with no explanation beside look in community guild lines which people violate these all the time. Specially the influencers you promote their story’s onto our accounts knowing the links they have in their bio is connected to only fans. It’s just not fair, I get wanting to keep children safe but Snapchat is definitely not a place for kids. I don’t know why you allow these kids on here when you promote these influencers that do nudity/only faces then keep them on here don’t punish them but punish us who aren’t as famous as them. It’s just not fair to me and I don’t really plan to use Snapchat anymore.

I’m sorry but the new 3d bitmoji is ugly af the 2d version looked waaaay better 😶

Please get rid of the ai they are super creepy

Don’t make us pay for our memories. I’ve been issuing snap chat since 2015 and I shouldn’t have to pay to see/use them!! I am tied to snap chat because of my memories so if I don’t have them there’s no point on having it!!

I don’t exactly know how our phones work but I do understand that they are basically a tracking device and collect information on our lives. As a normal person I don’t have the time of day to read through all the pages of terms and conditions of every app. This causes me to simply just agree and move on with my life. As a avid Snapchat user who uses it purely for communication, I can’t quite see how the Snapchat+ will make the experience any better. Especially with the new features for ghost trail, story replay and others that give information on people without them sharing it to you. If feels awfully invasive and manipulative towards the idea of it being normal to know everything and anything about everyone. Sure, you can just turn on ghost mode and move on. But as a communication app, why should someone have the capability of stalking someone’s every move. I’m no phycologist but this doesn’t seem like its good for our minds. Feels more like another money grab and phycological game to make people feel like they have more control over there lives.

I love snap but the update is rlly wack i cant see my bsf list the bitmojis r 3D and ugly and i hate it a lot plus i wanna change my name but i gotta wait another year ??????

Enforces a new rule where u have to pay money to exceed a certain amount of memories, very greedy

Bsffr Yall better not have me pay to look and access MY memories?! As soon as you do that the app is getting deleted istg

Fix this storage update

I was permanently locked out of my account for no reason. I have contacted support, and still have not been given a definitive answer as to why. I never had a problem with Snapchat up until now and I just want to fixed. Before I get an auto response on this- I do not have any third party apps, plug-ins or “tweaks” as Snapchat support calls it. I have never had any third party apps, plug-ins or tweaks.

Do not make us pay for memories if they’ve been free for the last 10 years

PLEASE. Get rid of the memories storage update my memories are so important to me its all i have to remember the past 5 YEARS of my life and my cam roll has no storage to savour any of my snap mems nobody likes this update please get rid of it people are just going to delete your app

Worst app ever now why can’t we have our free memories just a big money grab they are getting greedy

Get rid of AI we don’t like it. Nobody wants something that has access to all of our personal information. Invading in peoples privacy & forcing people to have to be a plus member to be allowed to remove it is dumb.

Charging people to keep their memories?! That’s insane! One of the only good parts about Snapchat is seeing the flashbacks of your memories and everything. Without it this app is just to text people?? Already the constant ads have been annoying as heck, every 5 seconds when trying to watch stories and stuff and even going as far to send you ad snapchats. Plus charging $7 a month for premium. Something that should only be like $3 a month. With all these ads everywhere I’m positive they make enough money at this point. Charging for storage in memories is greedy and absurd.

The AI is invasive & makes the app unbearable to use now.

I genuinely don’t know what were yall thinking when you decided to introduce a new storage plan but it’s so frustrating. A lot of your users are using snapchat so they can take memories and have some of their friends added on it. you’ve lost me with this new storage plan and i’m pretty sure you’ve lost a lot of users.

Ok so it’s pretty alright but the new bitmojis are just.. horrible. I’m sorry. They are just so ugly. Like nightmare fuel. PLEASE, PLEASE JUST GO BACK TO THE 2D BITMOJIS 😭😭im begging you they were so much better than whatever the heck this is.

I will leave the platform entirely if you go through with charging for storage

My snapchat account got banned randomly one day and i still don’t know what caused it, so i tried just making a new account but i says “temporarily disabled” its been almost 3 months now and i still can’t use the app??

If this new update comes out it is will be the greediest, money hungriest move any app has pulled in a long time. Not to mention a huge slap in the face to loyal customers who have had the app for 5+ years. I hope anyone reading this deletes the app (as I will) if this update truly does happen

Get rid of the ai Get rid of the ai Get rid of the ai Get rid of the ai Get rid of the ai

There should be an option to delete this my AI. I don’t want it on my phone and I especially don’t want it stuck at the top of the feed.

This feature cannot be disabled and is very annoying

This is an app all used by many people. Young and old. Today I attempted to report an account that had blatant nudity on it. No, it wasn’t fashion, or lifestyle. It was people fully naked and exposed having sex. This was an account found off the reel category. I reported it and was very quickly responded to with an automatic email that said the account was fine. I checked the guidelines and it specifically said that the videos and account broke the rules. This was all the proof I needed to see that they don’t enforce their own rules or care about what content is being put out on their app. Absolutely teririble.

Forcing an AI onto people and then making them pay to remove it is among the lowest iq moves a business can make. I’m talking room temperature iq here. I’d say you should fire the person responsible, but they’re probably too stupid to drive home in one piece.

Absolutely hate the new update, you gotta change snap chat to the old bit mojis. and the ai are just creep and weird. and i am RLLYY not a big fan of the new bitmoji, and i might just delete snap chat soon if you guys don’t fix this problem.

I’ve had this app for years they are greedy and will make you pay for features that have been free for YEARS all while paying content creators thousands. there are much better apps than this if they continue to make us pay for features such as SAVING PHOTOS!! i will delete. don’t download snapchat it’s not worth it

Nobodys gonna use the app if you minimize storage and make people pay for more..

The new update is extremely disappointing. Snapchat is now charging for storage that used to be free, which feels like a cash grab rather than a helpful improvement. Memories were one of the best parts of the app, and putting them behind a paywall ruins the experience. Instead of adding value, this update takes away features users have relied on for years. If this is the direction Snapchat is going, it might be time to switch to a different app. Very unhappy with this update.

U can not delete someone’s photos and CHARGE MONEY FOR IT. People have photos or dead family and animals u retards.

Congrats Snapchat for imposing ai without asking permission! You’ve successfully lost an account! Deleted immediately with such grievous oversight and abuse in imposing such an invasive feature with no user account preference or privacy options.

You think i should have to pay for my memories? If they get deleted this app is garbage and i’m deleting it.

It’s pretty much the same old Snapchat except now instead of being able to use it to store the years worth of photos you’ve taken on there for free they got money hungry and are making you pay if you don’t wanna loose years of memories, they give you a deadline where you have to choose to pay them for the space that’s been free to use since the app came out or you loose all your memories, I’ve got pictures with some relatives on there that’s have now passed away and I have to either come up with some way to go through and transfer all the 1,000’s of photos that I’ve taken over the last 7 years if wanna keep them or pay for the storage that had been free since the app started and believe me I’m gonna do my damn best to remove as many pictures as I wanna keep and then deleting this stupid app since you have to pay for everything now anyway, the Snapchat team really dropped the ball on this one, don’t waste your time or money on this app it’s absolutely garbage.

Please put the bitmojis back to the normal 2d, the 3d looks cheap and so ugly, thank you:)

Don’t even think about making us pay to keep memories

Greedy company, no more storage? Fuh yall

I do not appreciate having My AI added as a friend when I didn’t add it myself. Also its very invasive that you can’t remove it like you can any other friend( even Team Snap Chat ). Also is annoyingly at the top of all chat lists. I am now considering deleting this app all together. Before this unwanted change I would rate it 4 stars

Get this stupid AI thing off my pin, who does he feel like getting lined in front of my girl

I can not even express my hatred for the 3d avatars. I’ve seen so many reviews and videos on TikTok COMPLAINING about the 3d avatars. I’ll make the CUTEST outfit and it’ll just look ugly bc of the 3d avatar. I’m ok with like the pose stuff but for the actual profile pic.. it just looks ugly🤷🏻‍♀️ I also don’t like the fact that the selfie pose looks weird asf to. PLEASE GET RID OF THE 3D AFFECT OMG.

The app is very unsafe for children

Aint no one paying for storage brotato

I just find it so disappointing at the fact that Snapchat use to be unlimited storage and now all of a sudden it only saves snaps on a timeline that i couldn’t even choose Snapchat needs to do better honestly like how money hungry can you be….. like just bring back free memory storage

I think it’s dumb that we need to pay for for having our old pictures

Why am i seeing the stories of people i havent even added? I dont care! If i wanted to see their story i’d fckn add them. I don’t need quick add where i watch my stories, thanks.

Why are you making me pay for memories stored onto the phone that i pay for when you don’t even store them within a seperste cloud

This is so greedy, snapchat isnt considering the thousands of memories that will be all gone due to their greed of charging us for storage? some of us have more memories then the storage options you even give us this is ridiculous

No i removed the app just because of the AI

Why would you get rid of memories / try to charge ppl to save PHOTOS…. money hungry mfs

Exporting all my memories right now and won’t be using it anymore. Been using snap since I was 10 and the price gouging is ridiculous.

Having features that used to be free and a part of the app, paid now is abysmal and I will not be keeping snapchat. If my memories cannot be stored I will no longer be supporting the app.