Snapchat Customer Service

Snapchat Positive Reviews

Love it but have suggestions!I’ve used Snapchat as my main communication app since it first came out! It’s a great way to stay connected with friends, post polls for my trivia gig, and it’s a relatively safe way to communicate with people met online (like online dating) who you don’t know well enough or aren’t comfortable enough to give your personal number out to. Many great features have been added to Snapchat over the years that are perfect for even simple quality of life and it’s insanely user friendly. However, there are a couple of things that still need fixing or adding even after all these years! First fix is to add a setting to completely turn off the apps shutter sound when taking a picture that doesn’t involve me silencing my phone completely. The sound is incredibly loud and obnoxious and draws WAY too much attention so it’s really gotta go. Second fix is that if a video snap has multiple parts that record smoothly it shouldn’t arrive to you in multiple different notifications! I have several friends who I maintain conversations with using the longer video feature that was added quite a while back which is super fun and convenient but when I receive my friends replies the video will send a notification for each individual section as if they are separate videos/snaps. This is also incredibly obnoxious when I’m in public or at work and can’t turn my phone on silent for whatever reason..BootleDoosVersion: 11.96.0.28

Love it 💗Kids can have Snapchat and they will enjoy you guys weren’t joy whoever sings this, so Snapchat is like how you could text your family if they have it your friends if they have it your cousins if they have it you can call them and text them and send them a pictures of you and Put filter on you can put filters on it and send them and you get to take a picture and put a filter on or you can watch videos and play games with your cousin in your family your friends or by yourself it’s really fun and I have it for a long long long time, and I really love it you can do it like everything almost everything on it. If you have Snapchat, you don’t need FaceTime what’s up or like I don’t think you can talk with your family or cousins not friends because it’s already on Snapchat everything off that you were really enjoyed that and have you guys looking at this so I have I didn’t mean to Brasilia while I was gonna like tell you guys about it so I am thank you again, so yeah if I messed it up sorry but you would enjoy it. I enjoy it a lot and if you’re good night get it enjoy it because yeah you will you will enjoy it and if someone are you and you do feel like you want to add them because you can if use like you should add them you don’t have to bye💗 oh, and one more thing people you can see people location, but you can take it off if you want to.I guess this is brianaVersion: 12.08.0.32

Amazing app, my friends and I love it.It’s a great app, most of my high school uses it. It’s the perfect way to keep in-touch with all of your homies on the weekends or after school. It’s super easy to use, there is little to no delay in video and voice calls, as well as messages. The format makes it easy to read texts and send them, and it’s super convenient to send a one-time picture that doesn’t take up any space on your camera roll, but if you want, you can save all pictures taken to your device. Posting to your story is an easy way to share your adventures (or just daily life) with your friends (and I mean only your friends, which makes it safer than a lot of other social media apps) and you can tag other friends in your story if they’re in the the picture or you just want them specifically to see it. Streaks is also a great feature to keep in contact with your buddies. It can be just a tradition every morning just for the number or it can be a way to make sure you contact long-distance pals every day. You can also get it on more out-dated devices, like my own device, even if you have a really old iOS. I love this app and I’m sure you will, too!.Panda PugsleyVersion: 12.12.1.40

Some glitches ang suggestions for the app :)Have been using this app for years and love how it’s grown but recently have run into some issues in regards to memories. If a video has multiple clips it breaks it up into sections and you can’t edit the sections even if u try to delete them or cut them off, it does nothing and the video remains unchanged when I post it. I prefer how it used to be where u could just see the whole long video and trim off the ends (and save multiples of that in case u don’t want to post the whole thing) another issue is now I can’t save multiple videos on my device, im not sure if this has to do w snapchat or the fact i’ve updated my phone. but once I select more than one video it removes the option to save it on my device - and if I select 3 or more it won’t let me post it to my story. these weren’t issues before and considering I use snapchat as a camera roll and also for content, I would really appreciate these updates being changed! otherwise I love the app also I was wondering if y’all would ever make it possible to download an archive of all your memories (or even make it a option you pay for) because i have memories dating 6 years back and I would love to always have access to them regardless of service or not and also for like when I get older, it’d be really appreciated not only by me but probably most of your users! this is just a suggestion ofc but would be awesome.JujujesciVersion: 12.08.0.32

BotsI love Snapchat and I’ve been using Snapchat for as long as maybe 2018. I recently made a new account so I could get more friends but I have noticed over 50% of my friends on Snapchat are not even real accounts. I’ve noticed the most common account is some porn star she has over I’d say 1,000 accounts on there. It’s the same bitmoji each and every time but a different name. I’ve accidentally added the accounts before and they will have been weeks apart from the other account and it’s the same snaps and videos but they are live and her snap score is always super low. She must have something that automatically makes accounts for her but it’s super annoying. Onto the next type of bots often there are lots and lots of people that have the same copy and pasted paragraph saying “$300 a day no fee I’ll be your sugar mommy” or something along the lines of that, it’s a scam and they try to take your money. Most recent scam I’ve been seeing that’s very dangerous is they will text you pretending to be an artist saying they will paint your picture and pay you 5,000 dollars for it. It’s dangerous because they ask for your address and your email and your phone number and your first and last name. Giving out all your personal information is very scary and dangerous. Those are the 3 most common things that make me not want to have Snapchat at all..HxttienextdoorVersion: 12.21

OMG GET THIS APPThis app is so cool it lets you send pictures to friends and family and you can show people around the glop about you adventures and stuff and you can post on a story that is where everyone that you are friends with can see it and you can make it a private story then you can choose who you want to see your videos and you can save pictures and videos and you can change your Bitmoji a Bitmoji is a avatar where you can make it have different hairs and clothes and makeup and (etc) you can even rename people like how ever you won’t you can add music to your videos and pictures they have cool filters and if you don’t like the other filters you can search what kind of filter you want and you can even make a group chat on it with different people that you are friends with and you can name the group chat and the other people in the group chat can change it to you will get a notification that who ever the person is change the group name super cool that is it I RECOMMEND THIS APP🤩🤩🤩.Tori goodinVersion: 11.94.0.33

I dont even knowSnapchat is a great app but i have a bunch of suggestions and a huge problem i just started dealing with 1. so i’ve had snap for a long time and i used it EVERY SINGLE DAY and had literally no problems until a few days ago. so basically after school i got on snap to text my friend and it said “Snapchat is a camera app. 😜 please access camera in settings to continue. so i was really confused because i just got on one day and it said that. my friend was with me and was like “check settings”. so we did and it had NO OPTION FOR CAMERA and i was ( am ) so annoyed. the only way i can get on snap to do something else is if i get a text or any type of notification from snap. i tried making new accounts and i even deleted my account to try and nothing changed. i looked up on safari how to fix it and it had NOTHING. please fix this issue because it’s super annoying and you’ll lose people liking your app because of this issue. 2. also make it were it doesn’t say someone screenshots chat or screen records because it’s really annoying. i’m trying to get some gossip but i can’t because it’ll say i screenshoted chat and then i can’t. OTHER THAN these issues this is a good app and i love the filters on there and it’s basically the only place i take ( took ) photos..SaltyCookie😜😜😜Version: 12.07.0.32

Is this good for 10-12 year olds?I’m really concerned about some inappropriate content that might be put out and that children might see. The app allows 10-12+, which might be a bit concerning considering the content, perverts, thief’s, cyber bullies, and kidnappers. The app is something every kid would probably download, since it’s something and older kid would download and they’d want to download it, too. So when a child would download it, they would post. When they post, there’s an old man, kidnappers, bullies, and thief’s. There’s just so much that could go wrong! But there’s also many positive things. When a child downloads it, they can also contact online friends without giving away their phone number that could be a bit too personal! This also goes for parents. In general, the app is great for socializing and finding ideas for things to do. It’s like Pinterest and iMessages in one. But as a ten year old child, I don’t think it’s safe, I feel a bit uncomfortable on the app, especially since I’m only ten. So really, it’s great for people that know to be careful, and are older. And I don’t think Snap Chats opinion about 12+ is accurate, I think you should be 14+. It’s really not safe at a young age, there’s just so much to go wrong!.Changed my life😉😉Version: 12.12.1.40

Still my go-to camera for videosI don’t send snaps every day (I’m not that social) but I prefer it to the Camera app or iMessages for capturing & sending videos (or tiktoks) to my girlfriend or other people, even if they don’t use snapchat. the Map is cool and underrated. you can get a peek into what people around town are up to, without having to know or befriend them. useful for following local events as they happen. occasionally I’ll use the face lenses. I follow a creator who makes some great ones (aoepng, tho searching that name doesn’t bring them up?). the app could do a better job showing you when they upload new filters—right now you have to subscribe to the creator’s story. more focused, thoughtful lists of filters or creators handpicked by actual people (as opposed to the algorithmic FYP feed) could help with finding new filters. I also find it really frustrating that racist and borderline filters are still being let in. can Snap please pass a moratorium on all primate lenses period and maybe hire people with cultural expertise to deny filters depicting culturally specific face paint! not everything irl should be replicated as a filter and made available to anybody to put on themselves..Nathan F.Version: 12.05.0.12

I don’t like the quick add, it’s annoying!I am really annoyed with the quick add feature. Apparently having it turned off doesn’t work. You keep allowing strangers and people I don’t want to follow keep popping up on the “quick add” section. I want it removed or a feature where it actually turns that off for some of us who don’t want it and prefer a little more privacy. I don’t see why you have to force the issue in how we add friends. I use Snapchat for my friends and family, not for random users. I would like for that feature to be removed or respected when I select the toggle to off!! I also don’t want random people’s accounts popping up on my Stories tab. I don’t like it at all. If I want to add someone, I’ll add them myself. I really don’t want random accounts coming up and me having to “hide” them just so new ones can come up again later. That process is frustrating. We should be allowed to choose who we want to follow and not random people, that frankly I don’t even know. And not ALL mutual friends or possible friends are my friends. Sometimes people you know who you don’t want to follow come up and I don’t like that. Please fix this because it’s not cool or fun to force this issue upon us..Diana L AlexanderVersion: 12.12.1.40

Ok, but could be betterI’m not gonna lie, Snapchat had been a lifesaver for making me look better, and not looking like i haven’t slept in weeks. But, there’s a couple things that just ruin the app. For me at least. The fact that it lets the person know whenever you save something, take a screenshot, or even screen record your chat, isn’t very useful. In fact, i know a couple of friends who have ended their friendships because of this! It only takes one small move, and oops! You just took a screenshot of their story/chat! The person might think you’ve done this in purpose, which can cause problems! I do under stand why this is a thing though. It can help with some problems too. For instance, if you wanted to take a screenshot of something, like a secret they just told you in chat, and you put it on your story, i understand with that. But I’m gonna be honest, i don’t think that’s every going to happen. And even if it did, it probably only happened once or twice. So, overall, Snapchat is ok with filters, and saving fun memories, but not with the chats, and irrelevant notifications it sends. Thank you for reading, and Happy Thanksgiving!.Roblox wueenVersion: 12.08.0.32

LOOOVEEEESnapchat is easily my main app, I don’t find anything wrong with it, except the fact they can see that you screenshot stuff, but it’s understandable to not let people invade privacy. The only thing I ask, is adding highlights into the hair treatments on the bitmoji stuff, I have black hair with blonde highlights, and my bitmoji looks so boring without the highlights. Ohhhh and possibly some anime stuff, like a Demon Slayer collection of clothes, I know many would love that. Overall I love Snapchat and don’t see any thing that needs attention asap. Hopefully you can add highlight treatments! - also something I wish there was, is a select all button, where I can select every single person on my snap and block them all, rather then going through and blocking each individually, there’s easily over 500 people on my snap, and I only really have like 45 people that I want on snap. I don’t want to spend two hours blocking everyone 😭 if you could add a select all button that’d be amazing!!.Didders_97206Version: 12.01.1.24

PLEASE BRING BACK THE OLD BITMOJIS 😭Look I live laugh love Snapchat, but I absolutely cannot stand the new bitmojis. I understand that they were worked on a lot and that a lot of time and thought went into them. But please take me back to the 2D simple and cute ones. The new ones look so chunky and weird. My avatars curly hair just looks straight up matted, and her “baggy” clothes are stuck to her 3D body. The forehead looks like a billboard too- the 3D honestly looks so weird and it makes my brain hurt if I stare at them too long. I’m sorry but they’re actually scary. I know I’m not going to do anything to change it, because I obviously just insulted you and your choice in bitmoji design, not to mention I’m just one user out of millions. Plus the fact that you’re literally making billions of dollars a year, and one minor detail such as avatars won’t change much. But personally I would really appreciate the old 2D avatars again :(.Cecilia and cousin Dez ❤️Version: 12.11.0.33

STOP UPDATING THIS APP PLSOk so when I first got this app it was everything I thought it would be 10/10 chill and whatever. But then came the 3D avatar that you can put in a pose that’s behind ur profile. Huge mistake, huge turn off. Did not like it, it made my bitmoji look ugly and I now had to make sure my outfits looked good on my 3D avatar. Thennnnnnn y’all added the 3D friend bitmoji making everyone’s little profile 3D. Was sooooo close to deleting snap after this update. Like who thought this looked good. My bitmoji was so cute and now she looks like a model for a Steam game. None of my friends liked the update either. The 2Ds were super cute but someone at Snapchat’s HQ had a terrible idea. I’m assuming y’all r updating to give snap something new and dif so it stays relevant but I’m telling u it was perfect just the way it was before. Now y’all keep adding all this random junk like hiding the subscriptions and putting a lil bar where the send a chat is when I open a snap. Like I’m begging plsssss stop updating snap. Nobody likes it and soon it’ll get so bad it won’t be an app on anyones phone anymore. Thank you..IWRITEREVIRWSVersion: 12.19.0.17

It’s a great app but there’s one problemIt’s a great app and I use it all the time to text my family and friends. I’ve had this app for about 3 or 4 years now and a problem like this has never happened to me til now, I don’t know what happened but there’s one problem that I been getting lately, I keep getting kicked out and when I go back into the app, everyone and all my friends I have added their profile disappears and it says I don’t have them added when I do, and it’s not letting me text them. Also when I try to post a story it kicks me out and it fails, and that’s not even it, when I take a photo and I try to save it, it fails and says “You can’t save this” or something like that, please fix this and No it’s not my wifi because I’ve checked multiple times and my wifi is great, it’s the app. It use to be 5 stars but I’m gonna have to give it 3 stars now because this bug is really annoying and it’s getting on my nerves, if it keeps happening then I’m putting 1 star. I use this app all the time but this bug is just so annoying, please fix it..Queen..1738Version: 12.08.0.32

What I think should be included in next updateFirst off I want to say… I love using Snapchat! I like the fact that we can take pictures & make videos while saving it to our memories instead of our actual camera roll. Not only that but it notifies us about events that happened on specific dates too! I also like that it notifies you when a fiend is texting that way you can reply immediately. Who can’t forget the pretty cool filters of course :) I do think that a feature where we can “airdrop” memories to someone near by or just to a person you select would be cool. Instead of it going on our phone camera roll it would instead go into one’s Snapchat memories! I think this would be an awesome update because there’s people out there who #1 have 2 accounts such as me, and would like to transfer memories to the other account. And #2 there’s people like me who don’t have enough iCloud storage or storage at all to save all snap memories to the phone..BrisianVersion: 12.12.1.40

Snapchat😂😟I like snapchat alot and how i can communicate with my family and friends, its super cool how you can snap back and forth plus doing streaks. Something also i really like about snap is posting on your stories so you can snap about yourself and making new friends and what you do in your daily life. There are a couple things that i dont like about snapchat is how there are these predators on there looking for children to do nudes and bad things on the internet and i like how you can report the photos and chats its just i really want the kids and teens on snap to be careful and talk to the people you know cause some people arent what you think. There is another thing i wanted to mention that i dont like is when you want to post a vid in your story but the time limit is only 1 minute. I think the limit should be around 3-5 minutes because some people like to post tiktoks on their story and tiktoks can be longer than a minute sometimes so its very tricky to add something like that. For whoever is watching this. BE CAREFULL!!🥰🫵.Peyton🤭🫶Version: 11.94.0.33

Pros and consAre use Snapchat more than any other app however I am a teenager for parents considering downloading there are a lot of pluses you can talk to your friend safely you can send cool pictures it’s a fun app however anyone can add your kids they can innocently add them your location can be seen if turned on some of the videos on Snapchat are very inappropriate and you have access to a lot of things I would say the age limit does not matter it’s the kid a 12-year-old kid that’s mature and knows not to do dumb things can for sure have this app but a nine-year-old who doesn’t know what turn location on to everyone or post publicly so that any person on the world can see you they should not have this app you should monitor your kids on Snapchat because it is a very fun and helpful app especially for teenagers but for some kids I would say it’s very inappropriate and not the best app to download stay safe!!.😕😉🤓🥳🙃😒Version: 11.93.0.37

Love/Hate RelationshipSnapchat is an app ive used for the past almost 6 years. throughout these past years the app has been great and convenient for me. it has allowed me to meet some of the greatest people in my life right now. however i do have a love/hate relationship with snapchat. over the time span ive had the app its had its moments where it can be a bit bugged. some of the updates werent the greatest but at the end of the day the app is excellent. i definitely recommend using snapchat to anyone who hasnt. and to all of the negative comments, stop getting upset over little things and ranting about things that make no sense. the app is made to communicate with others and as with anything else there will be problems every now and then. anyways thank you snapchat for the great people youve brought into my life and all the good times. i wouldnt be where i am now without this app..Corrupt CosmoVersion: 12.01.1.24

SnapchatSnapchat is a great way to communicate with your friends and family. You can send videos and pictures with out taking up storage. You can also text with out taking any storage up. You can also put on funny and cute filters. Another thing is you have your own story and you can make private stories. I know I am not specific on the stories but download it to figure it out. You can also post to a spotlight and if you go onto spotlight you can watch different funny videos and stuff like that. Spotlight is kinda light a TikTok. One thing I recommend on Snapchat is turn of you location! There is a thing where you can see your friends location and that is the only thing that is bad about Snapchat. Not great for kids because of the location, but you can have your own opinion. Download Snapchat right now and enjoy. ps: trust me, you work regret it..Yahh10Version: 12.11.0.33

Been a member of this app since it startedI have always been apart of snapchat since they started and by far it has come a long way, only thing I wish they could do is when they show you memories from a year ago on this day. Now I save so many snaps to the point where I’m running out of space and sometimes I see memories I want deleted like videos I didn’t mean to save but there’s no way to delete your memories it says it will take it away from the story but keep in my memories when you delete like snapchat do you think I want to scroll and try and figure out when I recorded this video just to delete it. I would have so much more storage cleared if I could just delete videos permanently from the memories section. I don’t understand why that’s not an option especially for people who are social media influencers like I have way to many videos saved to try and scroll through it just to delete the memory..Xx.ultravioletVersion: 11.93.0.37

Makes it easy to stay connected with loved onesI like that it isn’t political/spammy. I gave up on all other social media apps because of the ads flooding feeds and floods of posts that weren’t relevant (or echo chamber - overly relevant). I use this app to share quick little moments of my daily life with my family and people I am closest to. I like that I can swipe to the larger feed to keep up with the basic social-content trends, see the latest dances etc. but love how that is not the main focus and just an option to browse through. I like that there isn’t some long history and years of content that other people can scroll through. It’s great how it all just goes away! So much less pressure to take the perfect photo than other apps, and i don’t mind sharing just silly daily things. Filters used to be better but now there are too many choices..Lib1234xyzVersion: 11.95.0.27

SNAPCHAT IS GREAT!!!!So luv Snapchat so so so so much! Out of all the apps I have gotten, best by one by far! Snapchat is totally a safe and non toxic place if you use it the right way. A lot of parents say no to Snapchat for kids under 13, but I have some tips to help change your mind. 1. If your worried about snap map, one ANWSER. Ghost mode. It completely turns off your location for everyone! Super helpful for your child’s safety. 2. Snapping friends. If your worried about your child sending pictures to random people, you can simply ignore friend request you don’t know, and promise to only snap your friends! 3. Last thing, I promise. Not looking at spotlight page, or other stories. That is the only thing that could be toxic or appropriate thing on this social app. Overall, this app has no many highs, and very little lows! Hopefully this was very helpful, download Snapchat today!.Emliy GreyVersion: 11.96.0.28

Dear SnapchatDear Snapchat, Can you make the app available where you can watch snap stories on the Apple watch as well as be able to reply to snap messages on the Apple watch? It would be very helpful. Another suggestion I have for Snapchat that would be to make the DM messaging experience a little more user-friendly by adding the Edit message button in DMs. Can we be honest here? Nobody is perfect by any means and it can be pretty embarrassing to accidently send someone the wrong word or message to the wrong person or whoever your chatting with and to correct the mistake you have to send a whole new message. Wouldn't it be easier for everyone if you could edit and fix the error in the first place with the original message? Think about it for a minute; how do you personally feel when this type of thing happens to you?.HappyGirl2016Version: 12.08.0.32

Hmm.I’ve been using Snapchat since the beginning and have loved how easy it has made for me to communicate with friends & family in a much easier hassle free way! That I have loved! However a little over a week ago I went to get on Snapchat as normal and was signed out, upon attempting to log back in I was given a message saying my account has been permanently banned.. like really!!! I figured it was just something with the app itself but nope still won’t do a dang thing. I proceeded to search for hours on how to contact Snapchat but to my avail a company as large as this one does have have good solid communication centers to deal with issues when they arise for its users, and that saddens me. What saddens me more is I reached out over twitter and absolutely nothing, I had photos saved to my memories from family & friends that have passed or I no longer have contact with. And as of today as still currently locked out of my account with absolutely no idea why. Sad sad sad!.Kay_babes813Version: 11.93.0.37

Snapchat updates ✨I love Snapchat, it’s one of my main communication/social media devices I use. I don’t however love how the updates continue to add things on the screens where they start to cover the actual snaps themselves. The most recent update, every snap I get now it has a thick gray box on the bottom for “replying a message” to the snapper that sent the snap, but it’s quite annoying when you have a big box covering the bottom of the screen. This particular comment box used to be transparent and you could still see the snaps behind the box. But it just seems like more things get added to the screens every update, and idk if anyone else feels this way or not, but I find it kind of annoying. There is already a way to comment to someone, or reply, or snap. You don’t need a whole other box on top of someone’s snap picture/video to remind you to comment or reply...KayJacyVersion: 12.16.0.29

I really dislike the 3d bitmojisThe full body one for your profile was fine. But now for everything? Next thing you know they’re going to take over the stickers.GreennekocatVersion: 11.92.0.36

NEW UPDATE IS AWFULDear snapchat, the new update with the way the bitmojis look like on our profile selfies is appalling. please undo it because my bitmoji selfie looked so cute but now it looks like a baboon that got hit by 16 busses. thank you.Icedteaeh254Version: 11.92.0.36

No one will ever read thisI did your mom.I am you dad........Version: 12.01.1.24

Loving itSo far it’s the best app i love the filters and being able to chat with friends too.Bud (girl)Version: 12.10.0.37

FIX THE 3D BITMOJII can speak for majority of people on snap that we dont like it and want the 2d back... or have an option to have what you want. Cause alotta people including myself dislike it strongy. Other than that great app :).WhAtEvEr nO LiKeVersion: 11.92.0.36

Fortnite ballsI like fortnite balls.FeveccxvajebVersion: 12.0.0.31

Outfit changeHello, I’ve been trying to change my Bitmoji outfit but it keeps saying “Something went wrong. Please try again later!” But my wifi is working and I’m still not sure why it’s not letting me change my outfit..TiffCoslolVersion: 11.92.0.36

Is not inappropriate and helps text peopleIt is not inappropriate at all and helps text your friends family and other ✊🏻✊🏼✊🏽✊🏾✊🏿.Ggshfcvshbsg dkgy set kdhfVersion: 12.3.0.31

3d bitmoji…I’m sorry but the new 3d bitmoji is ugly af the 2d version looked waaaay better 😶.Pame!aVersion: 12.10.0.37

I think the app is great- butYou shouldn’t be able to chat with people you didn’t add at all. Unless it’s a group, they have no business speaking to you. Weird creepy people add you and send you inappropriate videos. And I’m also not a fan of when you send a video and it’s the length limit (like a filter talking video) it takes pictures too. I love the app but I am not a fan of this..Catty poopVersion: 12.4.0.30

😍🥰😂😄😎Love snapchat.Niki_kitty220Version: 12.10.0.37

Changes plzI like the app, but like we need a change username option, it’s annoying how u can only change it once every year, and change how everything that we do In a chat for example take a screenshot, the person ur chatting with can see it plz change that..IdkboutltVersion: 11.92.0.36

Hide contactsIt’s a great app but you should add a feature where you can hide contacts without un adding them.Idk😁🦄🦄Version: 12.19.0.17

PoupetteSnap svp rendez le snap à poupette elle nous manquent.RtgjujjkVersion: 12.17.0.28

2D bitmojisThe 3D bitmojis are baddd😭 Love this app and it’s mostly good but the new updates appearance is so bad….Hannah dyjurVersion: 12.12.1.40

3D BITMOJIS?!I do not like the 3D bitmojis. The 2D ones are better and I think you should put everything back in 2D. Thank you for reading, Sincerely, Preppy.ItzCuteLizzyLexyVersion: 12.10.0.37

It’s great but…I love snap. I really do. But please for the love of god. Make a “remove from best friends list” button. And also. Stop with the 3D Bitmoji stuff- it’s so ugly. I don’t know anyone that likes it. But I’ll block someone and readd them just to get them off my list. Make it easier for me. Please.LeicornVersion: 12.07.0.32

DOWNHILLI feel like every update is pretty much a downgrade. Snapchat needs to start listening to their users when we say we HATE the 3D bitmoji. For the full body it was fine but i hate how it took over the selfies too, it is very annoying. PLEASE BRING BACK 2D FOR THE SELFIES !!.KdhebxiakwkVersion: 12.07.0.32

Please take these into considerationAt Bitmoji party back Add a game section in the bottom Make us leave the leave a group without it saying (———) left the group Add a special button where the same group won’t keep on adding you again and again Make 3D bitmojis optional Make Bitmoji stickers optional everywhere on many texts please Make a reply section like Pinterest has Thank you and great app I think it’d also be fine for younger kids.Hi_greatapps1212Version: 12.07.0.32

Asking for contact permissions every timeIt keeps asking me to allow access to contact every time I open it. Please make it stop. That is the most annoying thing about the app. I don’t want it to access my contacts so stop bothering me every time I open my app (.DevrxyzVersion: 12.07.0.32

J'adore spapJe le conseille à tout le monde car ça permet de communiquer avec des personnes de là familles ou à des amis! 😄.Julivig3Version: 12.06.0.31

Night light ringA less bright light ring for at night would be nice, rather not be blind at 20..Marian_mVersion: 12.06.0.31

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 12.26.0.36

Snapchat Negative Reviews

Good app with zero supportI've had my Snapchat account for over 8 years, it contained all of my memories, and conversations with my friends that I cherished. I loved this app for a while now until this one day. I woke up as usual, and did my regular routine. I open Snapchat and suddenly it says that my account has been permanently locked. I am in absolute shock, I never intend to break any Guidelines at all. I did nothing wrong, I was responsible with my account which caused the confusion. I searched for Snapchat Support, desperately trying to get back my account. It wasn't much help, since all the "help" said was to read the Guidelines. Which I did but did not benefit the situation. That's when it hit me that I must have been hacked. Obviously, this was the only explanation. My account out of the blue suddenly becomes blocked for no particular reason? I instantly contacted Snapchat saying that my account was hacked, I needed a response and waited patiently. Nothing, Snapchat didn't acknowledge the fact that my account which I've had for over 8 years plus that contained ALL of my contacts, ALL of my memories was out of my reach. I don’t understand why Snapchat cannot help if someone's account is locked, it still frustrates me to loose an account that made me happy. I almost wanted to cry in anger from the situation. I still haven't gotten a response, email, or anything from Snapchat about my account. Stay safe guys, save your memories and be careful..Richmondk98Version: 12.19.0.17

Great App but Not Very HelpfulI’ve had my Snapchat account for over 3 years, it contained all of my memories, and conversations with my friends that I cherished. I loved this app for a while now until this one day. I woke up as usual, and did my regular routine. I open Snapchat and suddenly it says that my account has been permanently locked. I am in absolute shock, I never intend to break any Guidelines at all. I did nothing wrong, I was responsible with my account which caused the confusion. I searched for Snapchat Support, desperately trying to get back my account. It wasn’t much help, since all the “help” said was to read the Guidelines. Which I did but did not benefit the situation. That’s when it hit me that I must have been hacked. Obviously, this was the only explanation. My account out of the blue suddenly becomes blocked for no particular reason? I instantly contacted Snapchat saying that my account was hacked, I needed a response and waited patiently. Nothing, Snapchat didn’t acknowledge the fact that my account which I’ve had for over 3+ that contained ALL of my contacts, ALL of my memories was out of my reach. I understand that Snapchat cannot help if someone’s account is locked, but it still frustrates me to loose an account that made me happy. I almost wanted to cry in anger from the situation. I still haven’t gotten a response, email, or anything from Snapchat about my account. Stay safe guys, save your memories and be careful..🪷💗💋Version: 12.11.0.33

Straight up uncalled forI know snapchat is an amazing app and everyone makes mistakes and I completely understand if any have been made, but when you accuse or guesstimate as to why something happened and then remove someones account for (I wont state the reason just out of respect) a massive misleading in which they cant explain to you what you did that violated community guidelines so bad it resulted in a permanent ban, then maybe its time you look at things from a different pov and realize that not everything is as it seems when you glance at it once or twice. I've had multiple simple problems with snap before, but never anything this low down and uncalled for. I've never had my account on timeout, deleted or even temporarily disabled until now because things were reported about me that never happened and even asked to provide evidence or help to resolve this misunderstanding, but snap doesn't want to hear anyones side of they story but the one they think fits best. If this happens to anyone else its more than likely someone not knowing/paying attention to what they are doing and not even giving the matter a second look before accusing someome of an incident that was more than likely reported by someone you arnt really on good terms with and wanted to get back at you. To whomeber reading stay safe out there and remember only you have you and you know if you were in the wrong🫶🏽.JeidjsndVersion: 12.16.0.29

BEWAREI’ve had this app since I was in 7th grade back in 2016, you see everything was fine until one day…I was texting my friends in our groupchat when all of a sudden a “used_adalaine680” popped up typing something. Their bitmoji was all white but had no eyes or anything for their face, etc only white blank! I thought one of my friends was playing a prank when suddenly the group chat had completely disappeared and gotten deleted somehow. I asked all 7 of the people in the group, they all said nothing happened on their end and that maybe I had accidentally deleted it on my end or that it was just being a little glitchy! They added me back in but it happened two more times. Since then a number under “unknown” has been calling me and I’ve gotten multiple added people on snap under the same “used_adalaine” just different ending numbers. I always block and remove them completely but this keeps happening, there’s no way to stop this. My phone keeps fully crashing, I can’t create group chats or even join them if someone adds me in one and I CANNOTTTTT STANDDDD THESE UNKNOWN PHONE CALLS. Back in 10th grade, 2019 my friend Katarina had the same thing happen to her. It lasted up until the middle of her 11th grade. She had disappeared and her case has become cold. My name is Adalaine and I would like this to get fixed before the same happens to me. Please..Mrs Darte Poop CentipedeVersion: 12.16.0.29

WARNING ! DO NOT TRUST SNAPCHAT.I would just like to say that I used to love Snapchat. I had it since the year 2013 and had countless memories saved within the app. On August 17th 2022 , my Snapchat account was permanently locked for no reason . Literally from one day to another when I opened the app , I was logged out of my account. Immediately I thought someone had logged into my account and that was why I was logged out ( which is impossible considering the complexity of my password) but when I tried logging in, it said my account had been permanently locked and gave me no reason why. I feel very disappointed with the Snapchat corporation because if they had felt I violated their terms , I would at least like to know what it is I did wrong or violated instead of just closing my account without warning nor giving me a reason why . . Secondly If it was something I did , how did they acquire the knowledge? Was it Artificial intelligence scanning through our data? Or a human looking through our data and pictures? It makes me feel very uncomfortable to think how much of my privacy has been invaded ? I’ve emailed them numerous times already and have not gotten any emails back at all which is strange considering Snapchat is supposed to get back to its customers. If anyone can offer some help I would appreciate it.WaxelllVersion: 12.05.0.12

Hacked, so many memories lostI have had the same snapchat account since 2015. That is 7 years of memories i had stored in there. Recently my account was hacked and i have no idea what happened on the account- all i know is that i was permanently banned and snapchat can't unlock it. what doesn't make sense to me is snapchat was the one to lock it in the first place, now they can't help me? i was also a snapchat subscriber since that feature came out. i have tried reaching out to the snapchat team multiple times through email (because that is the only way you can contact them) and every time, i get the same automated response back saying they can't help me. i have pictures in my memories of my dad and cousin who have passed away that i won't have again. whenever there is an issue with your account they tell you to go on "snapchat support" which literally does nothing to help you at all. it takes you to a few different links that basically just say "figure it out" considering i have been very loyal to this app for 7 years AND i was spending money on it to have snapchat plus, it is absolutely ridiculous that they can't help me with anything. i am extremely upset, i simply do not care about my account itself BUT i really need those pictures in my memories back- which they will not give me..ClaytönDVersion: 12.01.1.24

Absolutely terrible experience I have lost all of my photos and friends and so much more do to thisI lost my account for some reason, I’ve reevaluated the tos community guidelines I’ve even gone through snap chat support and have sent several emails regarding my issue and I haven’t even got a word back yet. I have lost my job because of the confusion this caused I’ve now have friends and family who are mad because “I don’t speak to them anymore”. I haven’t done anything wrong on snap the last message I sent was “I love you stay safe and let me know when you get home” so if that’s against community guidelines than I’d say that’s extreme censorship for no reason. I’ve had my significant other even send in emails through the only way to contact Snapchat . I’ve used snap for my personal and my start ups (start ups being a Rv rental business and a modeling agency). Additionally I’ve herd a lot of people in South Carolina and Georgia it’s been happening to them for whatever reason. I know it wasn’t guidelines or tos so the only other thing was it making a mistake on my 3 accounts (1 personal 2 business) of it being “suspicious” additionally I’ve never had to wait longer than a week to get a reply from Snapchat and this isn’t the first time this mistake has happened it happens on my last phone too.Chaotic.sourceVersion: 12.11.0.33

TerribleI have had the same snapchat account since 2015. That is 7 years of memories i had stored in there. Recently my account was hacked and i have no idea what happened on the account- all i know is that i was permanently banned and snapchat can’t unlock it. what doesn’t make sense to me is snapchat was the one to lock it in the first place, now they can’t help me? i was also a snapchat subscriber since that feature came out. i have tried reaching out to the snapchat team multiple times through email (because that is the only way you can contact them) and every time, i get the same automated response back saying they can’t help me. i have pictures in my memories of my dad and cousin who have passed away that i won’t have again. whenever there is an issue with your account they tell you to go on “snapchat support” which literally does nothing to help you at all. it takes you to a few different links that basically just say “figure it out” considering i have been very loyal to this app for 7 years AND i was spending money on it to have snapchat plus, it is absolutely ridiculous that they can’t help me with anything. i am extremely upset, i simply do not care about my account itself BUT i really need those pictures in my memories back- which they will not give me..Minions_are_yellowVersion: 12.0.0.31

TERRIBLE Support CenterA few days ago I was permanently locked out of my account with no warning and with no explanation. I have not violated any guidelines nor do I have any third party apps. I tried contacting Snapchat on every possible social media platform to which they responded: sorry we can’t help you anymore here; go to our support website. So I did. I selected the option of “my account has been locked,” described my situation and was sent a message saying “your account has been permanently locked.” That’s it. Then I tried clicking the “my account has been compromised” option. The same response. There is no other way to contact the support team for personalized help. Only got automated messages and not even an explanation as to why my account was locked. I tried to make a new account but couldn’t because my account is still active technically even though it’s locked so I can’t verify my phone number or email. I have put in a data retrieval request in hopes of getting my memories and friends back but I have not heard back from them yet. Then I will have to delete my account through the support center so I can use my email and phone number to make a new account. Apparently this has happened to a bunch of people recently for no apparent reason. We are livid..TBear1901!2000Version: 12.06.0.31

Ad deathWhat is with the insane amount of ads? It’s become ridiculous at this point. Some subscriptions you get 10 seconds of content for 5.99 seconds minimum of advertisement. The worst part is that they’re un-skippable until the time has completed. Is it that hard to add a feature that actually skips the ad after the required time once you’ve already tapped the screen? Or a setting to auto-skip ads once required time is reached (but a button you can tap if you are interested to see the rest)? Way to force people to be glued to their devices and feed the social media addiction that is so prevalent. Like, sometimes I want to enjoy Snapchat stories/subs while I’m busy with my hands but I can’t because it will be stuck on a repeating advertisement or a repeating, 3-minute movie trailer. Smart design but also terrible and I hate you guys for it. I’m sure your investors love it though! I’ve had Snapchat for about a decade and while I love a lot of the features that have been added, it’s just become another social media moneymaking machine. They seem to care more about the profit than the user experience, which is a far cry from where they started. At least Facebook/IG stories doesn’t force their advertisements down your throat, three taps and they’re skipped..Rbux333Version: 12.08.0.32

Terrible Customer ServiceYesterday, I was permanently locked out of my Snapchat account. 1) Snapchat does not even inform you what action specifically made them lock your account. 2) They block you from submitting a case/appeal if you are permanently locked out, and in my case as well as thousands of others, I know for a fact that I was wrongfully locked out of my account and I can’t even reach out to Snapchat customer support. This makes me believe that Snapchat really doesn’t care about its users. 3) I have thousands of memories dating back to my childhood that I often look through, but now I can never access them again because of this heinous error on Snapchat’s end. I have thoroughly looked through all Snapchat’s Terms of Service and reasons for permanent lockout, and none of them applied to me and I know that for a fact. The only possible thing I could think of was the fact that I was on a public wifi at the time of lockout, but even then, I wasn’t even using the app when they locked me out. Snapchat needs to do better and supply better customer service for me and the thousands of others this has happened to so we can continue using the app to message our friends and look at our old memories. I am extremely upset and disappointed..The coscino kidVersion: 12.11.0.33

Terrible!I have an old Snapchat account that I’ve had for years now it has many pictures and memories on it however I put most if not all of these pictures into “my eyes only” as it was hard to look at them and not cry or cringe or both. Just recently I’ve wanted to get them all back because I realized they’re precious memories no matter the circumstance. Unfortunately I forgot my pin for “my eyes only” and I’ve tried multiple combinations but nothings working! I saw I could press “forget password/pin” which usually helps reset the pin or password you’ve forgotten, but I can’t press it because if you go through with trying to reset the pin it will delete all of the pictures within “my eyes only”. I’d really like this to be changed because I know there has to be others that had put precious memories in it thinking they were too embarrassing and later realized they’re not really embarrassing and wanted to get them back out but forgot the pin for “my eyes only” only to realize if they reset the pin all those memories are gone! This is a really crappy feature that NEEDS to be changed as soon as possible because I really want those pictures and memories back!.T3ddiiVerVersion: 12.08.0.32

Everyone is getting ban for no reason.I have had Snapchat for YEARS. 7+ years at this point. I don’t post much to my story the past few years because a lot of people in my life, and people I know online are getting ban for absolutely no reason. Snapchat support will not help you, you either get an automated response, or NOTHING at all. Real disappointed. I personally have a lot of photos in Snapchat that mean a lot to me, and I would be devastated if they were gone. I know a lot of people feel the same way, yet the photos are GONE. Nothing you can do about it. You can get a new phone and make a new account, but they’ll ban that account too. Snapchat actually device bans people. So if you even login to any Snapchat account on a phone that has been device ban, the account is immediately suspended. It’s even gotten to the point where they will ban your IP address. You can get ban for sm0king w33d in a legal state, but dr1nking alcohol is totally fine 🙄 Snapchat has become an absolute joke over the years. Not to mention the lawsuit in illinois over the issues Snapchat has had with peoples biometric data ☺️ Time to back up all your memories to be safe. Get ahold of yourself Snapchat. Absolutely no privacy whatsoever..AlienKittyyVersion: 12.0.0.31

HorribleMy boyfriend sister and i have all experienced the same thing in a short amount of time as well as one of the other reviews! I was logged into my account and i was sending snaps to my buddies, ( not to mention it was streaks up to 956 streaks, and with 45 people) and right after i sent them i was knocked out of the app, i figured it was due to my boyfriend logging into my account but no. i was logged out and permanently locked out of my account with no warning or temporary lock. i quickly text my boyfriend through imessage and realize the same thing just happened to him. i tried and tried and tried to make a new account but nothing worked. however my boyfriend was able to make a new account. i am very upset because i just lost all streaks and to make things worse i cannot log on and retrieve my memories. but if you make it quick, you might possibly be able to log onto your account after 24hrs of being locked out. we also contacted the snapchat support team and nothing works, we got an automated email back or nothing at all. if i ever get back into my account then i will retrieve my memories and then right after i am just going to delete the app entirely, ITS A MESS!.LaceybymanVersion: 11.93.0.37

Farm LandI play farm land daily and today I got on farm land for at least an hour farming everything from corn to onions to grapes I had gotten just about everything someone could get in farm land I had honey comb grapes oranges apples lemons tomato’s onions beets fish eggs milk yarn and cherries etc I had around 2000 tomato’s at the time like I said I play this game daily and after that my phone was at ten percent so I decide to get off the game I go cash out all my things in the bottom right corner with the guy with the truck who cashes out everything I got 800k exactly and then I put my phone on the charger after I get my phone I decide to go back on the game and when I get back on my coins say zero so I’m thinking to myself this must be a mistake but it’s not I exit out the app get back on and my coins still say zero I have never experienced such monstrosity it’s ridiculous I play this game almost every minute of the day I’ve gotten at least 100 people to play this game with me and if anything you guys should be giving me extra coins yet here I am having to leave a review on it because I am so at loss for words I am hoping you can resolve this issue until then you don’t wanna know.BlahdkfnanmrVersion: 11.96.0.28

Too many glitchesThe most annoying thing is the fact that every time you are sending a voice message, if you don’t keep clicking the screen to prevent it from blacking out, you will lose your voice recording. Every time the light fades from your phone, the voice clip you’re currently recording is completely lost even if it was 5 min long. Countless times I have given up trying to record something because of it. Been going on for years and I’m surprised Snapchat doesn’t even care to fix the issue. Also, when you upload several posts, many times it stops uploading the rest of your story and you lose the entire story. Imagine being an influencer and all your snaps get lost because it won’t upload and it won’t let you save them either. Just says “uploading 0%” for each snap that it didn’t feel like uploading and you will never ever get them back if you hadn’t saved them prior. Who has the space to save each snap story before posting it in case stupid Snapchat doesn’t upload them? How y’all not addressing these issues but keep finding other stupid meaningless “upgrades” that don’t even make a difference..SavePalestine-1Version: 11.96.0.28

Keeps going downhillSnapchat is one of the main ways I communicate with the people close to me. I do love the basic features they offer: sending photos to friends, filters, best friends list , stories, etc. although within the past couple years it seems like every new update is just unnecessary. The only one have actually enjoyed is the front facing flash selection. But imo there’s no need for maps or a discover page, spotlight page of people I don’t even know, and seriously why did they make exporting photos and videos so much harder now? Pleaseee make it simpler. For the past few months I’ve had to click edit, share/export, then save to camera roll. It just shouldn’t be under edit, why did we take away the export button on the first screen showing the photo. Another request I have is to make the subscriptions and discover page smaller or further down and have the friends stories larger because that’s who we’re actually in the app for. Love you Snapchat, but you don’t have to be every other trending app out there. Stick to the roots and they will reap you plenty..A user for 5+ yearsVersion: 12.08.0.32

Can’t believe it.I loved this app like many of you for years. I got this app when I was in 5th grade. Like everyone else in this world this app is how everyone on the planet communicates. Nobody uses text messages anymore. This is the app used to communicate. In fact, if you don’t have it people look at you as if you’re an alien of some sort. Everyone from young to old has this app nowadays. But where it goes wrong is with the permanent bans. I have never ever posted anything bad or illegal in my entire life. Not once. I posted CBD which is totally legal. And it wasn’t even me selling the CBD or anything like that. And I was permanently banned. Without warnings or strikes or anything. My entire account that had my entire life on it. Pictures. People I’ve known forever. Gone. Without cause or explanation. No support team to help me. Nobody to talk to. No appeal to be made. It’s unfair that people can post nude pictures of themselves. Or pictures of their body and not have anything happen. Or post illegal substances that they’re selling and not get into trouble. But me, with a clean slate. Never had a strike. Never did anything wrong on the app in my life gets banned. Fix it. Please Snapchat..INSTAGRAM HQ TRASHVersion: 12.05.0.12

Snapchat is a dying app anywayI had a whole review typed and ready to go but it lagged and deleted everything I wrote. A current trend the app is doing since they can’t admit to their foolish mistakes. This app does not care about you but would rather kick you off due to a new update. This past week thousands of users were permanently blocked off Snapchat. All users explaining how they did nothing wrong and everything is gone as well their friends. I’m going to cut to the chase. Tiktok is a great app to call people out and spread awareness. Two good things, Snapchat is on tiktok and most people have tiktok. So what I'm saying is everyone who got booted needs to make a video stating their case of what happened to them and use the hashtag #snapchatban in the description as well as tagging Snapchat. With enough posts there is bound to be one that goes viral therefore making the hashtag viral. With thousands of people who are angry, Snapchat will have to respond or else they face being cancelled. Which honestly would be a good thing because another new and improved can take over and run Snapchat into the ground. Snap is growing more and more toxic, let us end this stupid app!.LachnietVersion: 11.94.0.33

Lack of support and morals in Snapchat teamI have used Snapchat for years and lately I have noticed a lot of changes and allowance of promotion of porn and false information. Recently I have had an account banned and I had requested a consumer review of the account but Snapchat lacks the ability to stay in touch with its consumers. I also believe Snapchat allows the promotion of “private content” I thought this app was also for children? It’s very easy to access explicit content on snapchat without having to request to follow anyone or subscribe. Another one is sex bots. In my experience in snapchat I have blocked and reported many accounts that have deemed as sexual predators, these accounts still exist and it seems snapchat lacks the discipline to take care of these issues. I know another user name that has its data stolen from snapchat and when a email was sent to the support team about this issue they insistent on keeping the compromised data. This user name was wrongfully banned from snapchat. I do not recommend this app for any adolescent or even adult as they will compromise your data and likely sell it to the dark web..FhjfjsjfVersion: 12.11.0.33

Hacked then permanently lockedFound out someone was taking provocative pics of me on my snap chat and using them to make money or lure others into doing so, id have to change my password a few times to stop it form logging me out. Doesnt matter i would keep getting messages that i violated terms and would have not one single story posted in my app. I had some men report actually me as posting these things or bc i woudlnt follow thru w what they paid a hacker for. I messaged snapchat about this and worrying about being blocked. I was also getting reported for posting in certain stances or even for just wearing a bikini as a fat girl. Snapchat can allow KIM KARDASHIAN to post their bare bikini photos as profit but if i do it i am violating terms sexualizing snapchat? I tried to talk to them via app and via twitter. It is not a real person ever dealing w this app. My phone its self has been banned so i cannot even remake a new account. Its crazy to me how we MADE THIS APP FAMOUS and its ads and money from the public keep them going but they can control what we say and what we post. And god forbid something is wrong or messed up there is no help..SmkwkssVersion: 12.10.0.37

SOOO MAD THIS IS TERRIBLEMe and multiple of my friends got locked out or banned permanently out of our accounts no warnings and not even from someone reporting our accounts. ever since this update this app is just going down hill. my friend tried to get in contact to get her account back and so did i and the response was there is nothing that can be done about it!!! we tried to make a new account and those got banned too but im not bouts to get a whole new phone and everything for an app sooo… i hear this is happening to a lot of actual users but how come spam sex workers don’t get there stuff banned or get to keep making accounts but we people who just want to share pictures with our friends or videos at a concert get ours take away ???? so ima keep watching the down fall of this app as it is happening right now and i will very much enjoy it cause im not in school anymore and now all of my memories of it is flushed down the drain very important events too so good luck fixing this one snap !!! and hey watch out on tiktok more than only people i know are having these problems!! #cancelsnapchat #bansnap.The one true bishVersion: 11.96.0.28

5 years of memories lostI’ve had Snapchat since 2017, I woke up one day and it said my account was deactivated so I tried to log back in but it said it was permanently locked, my friends texted me on another app to ask me if I blocked them but I didn’t. I tried making a new account but it kept on being glitchy and saying “something went wrong try again later” so I swiped out of the app and clicked it again and it look me back to the log in/sign up screen, so I tried to log back into my new account I just made but it said “account not found,” I found out that once your account is permanently locked, you can’t make a new account on that device. I still like Snapchat and still use it on my old phone but it’s becoming a hassle, Snapchat needs to fix this and find a way to get my account back because I had 5 years of memories on that, from 4th grade to 10th, I had memories of my friends and family that I will never get back, Snapchat is stupid and I cannot believe this happened to me in just one night and now all my memories from the past 5 years are gone..😐🍪Version: 12.05.0.12

It Wont stop crashing!!!! Glitching out!!I love Snapchat and use it daily but these past 2-3 months have been horrible with the crashing/glitching out it’s been doing ,I have been keeping up with all the updates for Snapchat for the past 2-3 months and nothing has been fixed for the glitching… I have the newest iPhone so it’s not my phone. Everytime I go on to watch my memories it crashes and kicks me off the entire app. Anytime I go to see the pics I took on Snapchat or any videos , it crashes as soon as I start watching ir viewing them. When I wana post a video from tiktok it crashes and kick me off the entire app. Only good thing so far that has been happening is I can still Snapchat and send selfies to people but anything and everything else just keeps crashing!! I have already made several “bug reports” on the app it’s self, and went to the “app is crashing” option when I sent the report and I made my comments and I’ve done this at least 6 times already. And yes I have kept up with all the updates; and it’s even worst then before with this last update!!.Ranee123123Version: 11.96.0.28

EmbarrassingI love snap but the update is rlly wack i cant see my bsf list the bitmojis r 3D and ugly and i hate it a lot plus i wanna change my name but i gotta wait another year ??????.DO BETTER PLEASE !Version: 11.92.0.36

New Snapchat+I don’t exactly know how our phones work but I do understand that they are basically a tracking device and collect information on our lives. As a normal person I don’t have the time of day to read through all the pages of terms and conditions of every app. This causes me to simply just agree and move on with my life. As a avid Snapchat user who uses it purely for communication, I can’t quite see how the Snapchat+ will make the experience any better. Especially with the new features for ghost trail, story replay and others that give information on people without them sharing it to you. If feels awfully invasive and manipulative towards the idea of it being normal to know everything and anything about everyone. Sure, you can just turn on ghost mode and move on. But as a communication app, why should someone have the capability of stalking someone’s every move. I’m no phycologist but this doesn’t seem like its good for our minds. Feels more like another money grab and phycological game to make people feel like they have more control over there lives..17709202583181169302humanVersion: 11.92.0.36

Perma locked for no reason.I was permanently locked out of my account for no reason. I have contacted support, and still have not been given a definitive answer as to why. I never had a problem with Snapchat up until now and I just want to fixed. Before I get an auto response on this- I do not have any third party apps, plug-ins or “tweaks” as Snapchat support calls it. I have never had any third party apps, plug-ins or tweaks..Eli-the-beanVersion: 11.92.0.36

They don’t pay attention to reports or crude content.This is an app all used by many people. Young and old. Today I attempted to report an account that had blatant nudity on it. No, it wasn’t fashion, or lifestyle. It was people fully naked and exposed having sex. This was an account found off the reel category. I reported it and was very quickly responded to with an automatic email that said the account was fine. I checked the guidelines and it specifically said that the videos and account broke the rules. This was all the proof I needed to see that they don’t enforce their own rules or care about what content is being put out on their app. Absolutely teririble..HiggiezVersion: 12.0.0.31

Baffling, nonsensical, unintuitive, maddening to use.1, you can’t keep a history of text messages. Stupid if you need to keep track of logistics over social arrangements with others. 2, no obvious way to upload pictures taken with your camera from iOS camera roll. Sometimes one wants to take a nice scenery pic and crop it a little or correct the exposure but no, it’s a camera app where you can’t upload your own pictures. Absurd. 3. The content, is head shakingly low brow, lowest common denominator click bait trash. It’s all celebs, disturbing images, frivolous nonsense with very little to any serious cultural or artful or ‘nice’ content with any deep educational value. Shallow, vapid nonsense. Our children are doomed. 4. One gets randomly added by women all over the US and Canada. Some who then insult you and then disappear. Look, im always open to network with more women with an option for relationships but SC *needs a sex/location/age filter*! 5. Any pics one does upload, (say a pic of oneself) disappears after 24hrs! As a comms application, Snapchat is not fit for purpose, and only appeals to and encourages the basest most shallow instincts in people..Scotsman in CalgaryVersion: 11.93.0.37

Change it backThe action bar is obnoxiously big and covers the bottom of snaps compared the how discreet it looked before. Also the 3D bitmoji icons are ugly, 2D looked much better..Doodbro73718Version: 12.16.0.29

Amazing app!!!Fantastic.Mobile tv/vcrVersion: 12.11.0.33

3D bitmojis = 👎🏻PLEASE bring back 2D bitmojis. The 3D ones are creepy and overall look awful. The 2D ones were cute and actually made your bitmoji look good. nearly every review is saying the same thing i am so snapchat PLEASE fix this..PastelpatchypatchVersion: 12.10.0.37

BRING BACK OLD BITMOJISTrust me no one likes the 3d bitmojis..Fzzzzmmm100Version: 12.10.0.37

Too many spam accountsI’ve been receiving record high amounts of spammy and suspicious accounts and messages. I report and block all but clearly Snapchat is not doing enough to stop these fake accounts attempting to add me and send me porn links..BatmanxXx13Version: 12.07.0.32

Horrible updatePlease get rid of the 3D bitmoji it’s soo ugly we all like the 2D one just fine especially when making it a selfie. Literally any hairstyle in 3D turns out awful..FilsaanVersion: 12.07.0.32

Can’t log inYour stupid app is useless for Logging me off the app. Rip my memories🤚🏼.Rubylynnbear00Version: 11.92.0.36

LNn lw wqal mwqqq ql mmmmeeee.Wllln qqqqqqqqwllll wllmqqqlVersion: 12.20.0.32

BANNED FOR NO REASONMy account was permanently locked after decades of service, never have I broken terms or anything. All my memories with my love, friends & adventures gone to their policy.TanndusrhsiVersion: 12.20.0.32

Dislike the new featureI dislike the new feature of when you tap the button to go over to your friends story it automatically brings up a story. I don’t actually want to watch the stories I just want to see who has one if that makes sense lol.GggggghuVersion: 12.20.0.32

#libérez poupetteSans poupette kenza c’est trop nul, faites revenir benchrifkenza.Première dent de baloulouVersion: 12.17.0.28

Free PoupetteBande de 3tay redonner son compte à poupette jmennuie trop mtn.JaiskqjdkqsklqlwVersion: 12.17.0.28

SnapsY’all new update lowkey a… anyways can’t even see the full snap lol got it covered at the bottom with some weirdo sh.Justinrushton_Version: 12.16.0.29

Remove the bottom grey barWhy is there a grey bar at the bottom of snaps now, it covers like 1/4 of the snap. Get rid of it..GlorigdvhVersion: 12.16.0.29

I DONT LIKE THIS!!!WHEN I OPEN SNAPS,THE “Send a chat” BUTTON THINGY AT THE BOTTOM IS TAKING UO HALF OF MY SCREEN AND I HATE IT!!! PLEASE MAKE IT BACK TO NORMAL!!.Mama wineVersion: 12.16.0.29

Grey barIdk what y’all did but every time i open a snap there’s a dark grey bar at the bottom that stops me from seeing the whole snap.Major PolenzVersion: 12.16.0.29

BotsThe amount of bots adding me is absolutely uncanny. Super annoying.FirethundergodliukangVersion: 12.16.0.29

UnbelievableI used to love Snapchat, but know they don’t really care about their users because I got permanently for “spam” because I guess they consider texting people and having a conversation over text is “spam”. I filed 4 complaints and they all gave me the same stupid answer, So now I have lost all of my videos of family that I’ll never see again because they passed, Snapchat “support” didn’t help at all, and on top of that was one of the only ways I could communicate with friends and family. Also I can make a new account because it says I’m temporarily banned from making a new account but it’s been about 2 weeks and still sign of being unbanned. Fix your app Snapchat, you guys make me sick how you treat people with no respect and just banned people for communicating maybe check into it more before you accuse people of stuff. So please Snapchat please at least let me make a new account..Sam retsiansVersion: 12.13.0.28

Disappearing snapsWhy the hell are my recorded snaps disappearing when I leave the app for a moment a some times and not at others? It’s 2022..@skep.kVersion: 12.12.1.40

Snapchat memoriesI’ve been using this app for years and all my snapmap memories aren’t syncing I’m deadass so upset, please someone help.Jakob_WendtVersion: 12.07.0.32

Get rid of 3D bitmojisThey’re ruining the app.Charlotte415Version: 12.07.0.32

UPDATESThese updates are brutal. my favourite thing about the last update was the ring light instead of having your eyes blinded by the flash. they just took it away in the new update. BRING BACK RING LIGHT.DevynnnnnnnlVersion: 12.05.0.12

TAKE AWAY 3D BITMOJIS!!!!They’re so ugly and completely change the bitmojis face that you made. Terrible..User283959Version: 12.05.0.12

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