FOX19 NOW Customer Service

FOX19 NOW Positive Reviews

Great news, too many commercials between each story!I like the news, but a commercial ( often the same one over and over) is a bit too much..Iggy4Version: 6.3.1

ClergyThis is my go to channel for all my latest fast news as I am most of the time rushing out. I need to exactly when it’s going to rain, sleet, snow, or a pleasant sit outside day. I need to know about my Bengals, reds, bearcats basketball and football. I get that with “19”. So keep up the good work!!.Nathaniel7jones7Version: 6.3.1

Fox 19 awesomenessYou folks have an absolutely awesome news and weather program. I watch ONLY FOX19. Your news and weather teams are great. You’ve got a winning compilation of people. Watching them is like extended family. God bless everybody at Fox 19!!.Roller in TrentonVersion: 6.7.15

Looking for sports?With all the sports teams both professional and amateur you would think they would get up to date coverage. Not the case at all here. Even if you go to the sports section it is all very old stories and what coverage they do provide is horrible. Come on 19, step up the plate, Opening Day is just around the corner..Sf very disappointedVersion: 6.6.0

Local updates for freeSwitched to this from the Enquirer app since that kept cutting me off from articles around mid-month. Same news, no membership requirements..Jon RLTWVersion: 6.6.0

I need larger letters ( font ) or a bold dark letting or print type rather than this small light😔😞☹️.Larger printingVersion: 7.0.7

Don’t like the new print size.There is a way to make the fonts (print) size bigger, but I see no different & the print is much smaller than it was on the old app, even on the largest font size..Ms. WhiskersVersion: 6.6.5

New viewI do not like the new view of the website. Change isn’t always good!.Review by SueVersion: 5.0.3

Crashes on Traffic SectionApp crashes immediately when trying to open traffic..SteverbassVersion: 6.3.1

Too many “notifications”I am removing the app because there are way too many irrelevant notifications..JmstevVersion: 6.7.15

Web site channel 19 wxixWeb site does not flow as ice as the old site. Looks poorly designed.BznxjckvVersion: 5.0.2

To Many AdsWatching their channel now on TV through cable. Trying to watch live and continual ads..AppReviewer636Version: 7.0.8

Searching for contest entryHave looked everywhere to find the “Field of Dreams “ contest to enter to no avail 🥴Your web page is sorely lacking in ease of use.Naoj thinkVersion: 6.7.14

WeatherI am thankful for the news app an weather alerts !!.RHDS19601951Version: 5.1.0

CrashingAfter update the app crashes when u try to open it.Sayhey2Version: 6.2.10

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FOX19 NOW Negative Reviews

Find a different app if you want to get news around the Cincinnati area.Butler County (West Chester or Liberty Township) had a fire around 11:30 on Sunday, Feb. 15. Nothing on the Fox19 news site. When you find the “Sections” carefully placed along the bottom of the screen, you get a menu along the left side. Please, go ahead, select “Butler County”. Then, look quickly because it is mere seconds and then the only image is all the ads. I took the Fox19 weather app off my phone for the same reason. I looked at ads, not news or weather. My advice is - select a different Cincinnati news feed app until there are vast improvements made to this Fox19News app. You will be much happier. Maybe, maybe, there will be improvements and the app will be useful. For now, not..Uninstaling this appVersion: 6.3.1

O’Brien DisapprovesSo, I submitted a review that was less than glowing. Curiously, it was removed without explanation. The end-user’s feedback, I believe, should be welcomed; it should be considered a public service. Something had to be said about the glut of digital rabbit holes one is met with after tapping the shiny, little icon. I mean, who could resist, right? And who doesn’t love a frying pan upside the head in the form of an unbelievably intrusive ad right out of the gate? “All news sites have ads”, you might surmise. Of course! But an ad before the reader even has time to select one of the many vacuous articles? That’s just plain silly. And don’t get me started on the minefield of bad grammar and odd (mis)use of punctuation. My cat is a better writer..Pfoole2016Version: 6.6.8

Down near the bottomThe only reason this isn’t a one-star review is that their local news is sometimes a little better than other local news outlets. Otherwise, the app is poorly constructed and maintained, and almost never fixed. The present update does not load on my IPad. The last version could never load current news versions without first loading, and then unloading, the video update section. Other comments about commercials are right on..Fogey MikeVersion: 6.6.5

App does not workThere are more commercials on this app than most regular tv channels, and the political are getting ridiculous. app for about two years with occasional upgrades, in my old and new phone with no problems. AboutThere are two months ago it crashed, I’ve deleted, reloaded multiple times the past two and it still doesn’t work, will not open, even though it’s supposed to be an updated version. I give up, apparently it’s no longer compatible with iPhone..ChocadoodleVersion: 6.7.15

What Happened??It appears as if your attempt to upgrade/redesign the FOX19 app “looked a lot better on paper.” The app rarely opens for breaking news alerts, not to mention that accessing the homepage is nothing short of painful. Please make an effort to correct these issues. Anything would be a great improvement over what is offered now..Mrsni_niVersion: 6.6.7

App doesn’t detect the internet despite it being availableI’ve deleted and reinstalled the app and it still doesn’t work. It still shows the same error message “No Connection- Internet connection not detected. Please activate it and try again.” Internet is active through both Wi-Fi and cellular network. This app is trash until it gets fixed..LightningRexVersion: 7.0.2

Why Change a Good Thing!I loved the old app, not sure why the change, but it was not for the better. The areas look dated, don’t load properly, and the weather area is terrible. We lost information and the look of the technology seems like it back in time. Very disappointed and will likely switch to a different local station..CorinaMeyerVersion: 6.6.8

GO BACK TO THE OLD APPYour old app was much better and easier to navigate. Stories are repetitive. Sports are full of old stories. No high school football scores. The old app had it broken down into categories that were easier to find what you were looking for. Way too many ads in the new one. Probably going to dump this one for channel 5 or 9 or 12 to get my news. Love fox 19 but this app is horrible..Local mikeVersion: 5.0.3

I hate the new versionThe recent update has made this app awful!! This use to be my go to app for local news but now it is laid out so clustered and doesn’t have images with each news story on the main page and it doesn’t refresh as often as it used to! I think I’m going to have to delete it! Please go back to the old version!!.JSchniedersVersion: 5.0.3

New update horribleYou guys need to go back to the look of the old app. This new look is horrible. It’s confusing and it looks awful. It now looks like those ads at the bottom of the page you never click on that say things like “ See what this actress is up to now” but you don’t dare click on because your afraid. Change is not always good Fox19!.HospitalfoodgoodVersion: 5.0.2

AdvertisementI understand the need for advertising but this is at a whole new level. It went from silent ads to very loud ads that you cannot turn off or mute. If you don’t want to be surprised by a loud ad avoid this app. There are other news apps that provide news with less intrusive advertising.0123stvVersion: 6.7.15

Latest version- TERRIBLEI used to think the WLWT app was the worst news app for Cincinnati’s major news stations. Not anymore! Folks, this app was good, why’d you change it? Check out WCPO’s news app to see a user-friendly news app (no, I’m not affiliated). PLEASE revert to your previous version!.PtrkRVersion: 6.7.1

New update doesn’t workThe new update broke this app. The homepage won’t connect to the internet. The other sections that do connect only have a few new articles, with a bunch listed as months or even years old. Plus they got rid of trending now, which was my favorite section. Aesthetically, the old version looked nicer and was easier to view..Dawn2eveningVersion: 5.0.2

Too many adsI used to like this app. Now there are too many video ads. They play automatically. The sound plays even when my phone is muted. Ads are one thing but video ads that automatically play are another. Can’t find a setting to stop it..Hottmama22Version: 7.0.9

Video adsVideo ads should be optional. When sitting in a place that is quiet and just wanting to READ the news I shouldn’t open an article for some loud video to play. Using the app less than I use to because of this..98019205Version: 7.0.8

Bad decisionThis use to be my primary go to app, but this update leaves me looking for a new one. The new format is horrible. The font and layout seem like it was developed 10 years for my old Blackberry! Way too many ads and just an overall flop. I can’t imagine who looked at this as an update and thought it would be a good idea to release it..Idol fan3684198480249269Version: 5.0.2

Stop with the addsStop with all the pop up adds! Seriously it’s a pain to try and read everything with the constant adds.Mfoxtruck75Version: 6.7.10

App not openingHaving issues with this app opening. Had an iPhone SE it wouldn’t open on an now have a new iPhone 13 pro it still not opening on. It seemed to open up one time and now won’t open. Used to be my favorite go to news app..Cardiac367Version: 6.7.7

Can’t swipe to next articleWe used to be able to swipe right to get to the next article. That isn’t working any longer. Please fix this to work. Otherwise other apps are easier to use. I am a fan of Fox and would like to continue to use the app. Thank you..Classic reactionVersion: 5.0.3

Was good then became naggggggggWas an excellent app until they got pushy. Attached a install now banner that gave you no option not to install the lightening whatever. Would stay there hiding what I used to enjoying, news stories in a unhindered view..BobHamletVersion: 6.6.4

Why Japanese CommercialsWhy must I listen to Japanese commercials when I open the app? It plays at least twice. If I have to see a commercial at least make it in English! I am ready to switch news apps for this reason..Lasm1000Version: 6.7.15

Use another local app.Every page you go thru on this app, you MUST watch a 30 second ad. So it will take you 5 minutes to find a story you want to read about. Use another local news app..Scvanguard1Version: 6.7.11

New AppThe new app is much harder to read than the old one. Top headlines do not stand out as much. All the stories seem to run together and it hard to find the stories I previously looked at because all the stores look the same at a quick glance.U*?Version: 5.0.2

Too many adsWay too many ads to look up simple news and weather.FFMickE21Version: 6.7.15

Does not workUsed to rely on the old app. The new app has never worked on my phone, despite uninstalling and reinstalling several times. Deleted and using a different news source..Kshew97Version: 6.7.1

UpdatesThe updates you made have made the app completely unfriendly for users. It will be better to remove and use other local apps. I’m sorry, I’d prefer to use FOX19, but the new version is awful..Terrible new app versionVersion: 6.6.7

AdsAds on start up can be and have been getting really annoying every time the app opens..Ryan4161Version: 7.0.12

Pictures too largeThe picture of nothing with each article doesn’t need to take up the entire screen. Smaller pictures and more info about the article would be more helpful..BobtheeffinbuilderVersion: 6.2.2

FormatFirst the awful forcing to look at that coverage page over and over. I would rather see the top news stories at the top. Just because yahoo did it doesn’t mean you have to. And theirs is awful too..10709Version: 5.0.3

So many ads. It’s not worth the trouble!I was trying to read a news article with so many ads and NEXT, it wasn’t worth it. I deleted the app and I’ll get my news from other sources..Frustrated User CaroleVersion: 6.7.11

App won’t open after latest updateFOX19 app updated recently and now it won’t open. The logo appears like it’s trying to open but then immediately crashes..HAHBellevueVersion: 6.7.6

Too muchBreaking news alerts are out of control . We don’t need a case by case alert. I am very close to ending them. It’s distracting and unnecessary. Even before the virus , breaking news to let us know it’s a nice day isn’t worth interrupting people ..Debster rVersion: 6.6.0

Whats up with this app?I downloaded this app thinking I would be able to get the news. What a waste. I get download these apps. If I wanted to download 15 apps to get the news ya'll crazy. So I'm on here long enough to say: DELETE!.OuttahereNowVersion: 7.0.14

Seriously just want breaking newsI’ve adjusted the settings and gotten zero results. Unless stupid Super Bowl tidbits = important breaking news and, I’m mistaken. All I want is actual NEWS. Sports and lifestyle doesn’t count people..Pyro DustinVersion: 7.0.1

Awful since the update!I miss the old app. Was so much easier and everything was categorized just right. Now everything is all over the place and just awful. Will be deleting and finding a new app..S'mantha too koldVersion: 5.0.2

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