AMap Global Customer ServiceAutoNavi Information Technology Co. Ltd.

AMap Global Customer Service

4.7
4.73719

Total 59,255 Ratings

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  1. AMap Global Customer Service
  2. AMap Global App Comments & Reviews (2026)

China's first English map for overseas users has officially launched!
The Choice of 800 Million Navigation Users.
Over 200 countries and territories mapped and hundreds of millions of places on the map.
Exploring China with AMAP as your guide!

-3D lane-level views & traffic light countdown
-Get real-time traffic updates & ETAs
-Detail junction views, never miss a turn
-See real time transit info and route options

AMap Global App Comments & Reviews

  • POSITIVE REVIEWS
  • NEGATIVE REVIEWS

AMap Global Positive Reviews

What happened to the English version???AutoNavi used to be the best English GPS in China for English speaking foreigners. I have lived here for 10 years and when I received my drivers license and car, I used it exclusively. Then suddenly it stopped working and would default to this Amaps with No English option and I cannot use. I now started using Apple maps or Waze as only English options I have been able to find. I really wish Amaps would bring back the English version, as it used to be the best English GPS here in China. So, I have to vote 1 star as I cannot vote no stars, as it is not giving me that option. Please Bring Back English Version!!!.Version: 8.35.0

A must-have app in ChinaI’m a big fan of this app. Was actually introduced to it because one of my favorite actors (Wang hedi) is their sponsor. I’m visiting China for the first time in 7 years and having this app is absolutely life changing going around. I’m able to find recommended sites, restaurants, order taxis, and even got tickets to the movie for a much cheaper value. I wish something like this existed in the States. Also love using the friends and family tracker. Honestly this is THE must have app in China. I will be recommending this to everyone who plans on traveling to China anytime soon or in the future..Version: 12.12.0

Don’t get lost in ChinaThe app is constantly innovating with different techniques to make it easier to navigate. And it also has tips for bikers, mopeds, driving cars, trucks (I never tried that!) and walking. Unfortunately it follows the concept of Chinese UI that they interfere usability with novelty. It would be a pleasure to avoid having splash screens and a decluttered interface. But so far it’s the best in China by far..Version: 10.86.1

Good but not greatEdit: a recent update has made my saved locations not show any info no more when you click on them. It now just goes to the log in screen which I can’t use since I have a foreign number. ORIGINAL REVIEW: I would love this app if you would make it so foreigners could log in with our own phone numbers. Or at least allow us to link our WeChat or Alipay accounts without having to use a Chinese phone number. When that happens I’ll give 5 stars. I travel to China once a year and it would be nice to be able to log in and not lose my saved places..Version: 15.17.1

A great map, but needs better language settings.Works flawlessly with Tesla, but check the language and units. The app itself is great and integrates perfectly with my Tesla Model S and Model Y. The navigation is accurate and reliable. However, there are two significant drawbacks for English speakers: 1. Language: The app defaults to Mandarin upon installation. It's a bit confusing to navigate the menus to find the language setting and change it to English. The developers should really implement automatic language detection based on the phone's settings. 2. Units: The app only displays distances in kilometers. It lacks an option to switch to miles, which can be inconvenient if you're used to the imperial system. If the developers can address these two points, this would be a 5-star app..Version: 16.3.1

A lifesaver7 years of living in China and still continuing, and this app works like a lifesaver. However, some features doesn’t work in the English version such as favorite lists of saved locations doesn’t appear. Hope the developers will fix that. Other than it’s a 10 on 10..Version: 16.10.1

Pls updateAs a loyal user from mainland China, Amap has always been my favorite navigation app. It has guided me through so many places over the years, and I’ve always loved it — especially the different voice navigation options! But after using it in the United States, even though it’s now barely usable here, there are still two major issues I really want to point out. First: a huge number of addresses simply cannot be searched or navigated to because they’re not in the system. Second: there’s no convenient switch between kilometers and miles. In the U.S., all road signs and speed limits use miles, so using kilometers is really inconvenient while driving. I’ve tried contacting the Amap team through different channels many times, but unfortunately I never got any response..Version: 16.17.1

Morning hire a online dive is a tricky while the first attemptI got multiple experience of morning online driving requests especially in Shanghai which were tricky. For instance, the first request usually not went through, the online system said needs more drivers and pricing went higher. The solution what I responded was turn off my cellular and boosts it accordingly, make a complete new request, then the situation became normal. Thank you for your understanding..Version: 11.1.0

Great map app!I like this map app a lot. It’s very easy to use and even shows traffic flow. I also like that it tells me the temperature and pollution index all on the same app. It has become my go to app after using others since moving to China last year. Highly recommend!!.Version: 8.2.8

Inaccurate informationThe subway maps tell you how crowded the trains are at the moment, seems pretty cool huh? But it's a lie! When it says 30% occupied, it's actually >50% packed and nowhere to sit down. If you're going to have this function then make it right, otherwise take it down and stop fooling your users..Version: 11.15.0

This is great navigation.It's my first time in China, so it's very easy to use if you know a little bit of Chinese characters. It has a performance that overwhelms other navigation systems. However, it would be nice if it were available in other languages, such as English. I'm Korean, so it would be nice to have Korean language support..Version: 13.1.1

Must Have Map App in ChinaThis map app is almost as good as google map with some unique convenient features for China, such as real-time public bus schedules displayed, and etc. You will definitely need it when you don’t have VPN to access Google map in China..Version: 12.13.1

Only EnglishThere must be English language settings for the people who can’t read or speak Chinese, hope also it has the world maps this will make it the best maps app in the world..Version: 15.2.1

Everything is good but has to register an account to enable functionalitiesGreat app includes a lot of functionalities. Map, ordering rights, discounts in merchandise. Like all other good applications in mainland, it collects more than enough information for enabling features..Version: 13.7.1

Working very well in ChinaThe experience of using the software in China is better than using many GPS systems used in the US. It is undated constantly to catch the new construction on the road. Not sure if it has an English version for non-Chinese speakers though..Version: 8.1.8

No way to register without a Chinese phone numberDownloaded the app for the coming trip to China, as I hear it has English version that would suit people not living in China. But how can people not living in China and not having a Chinese phone number register on the app?.Version: 15.13.1

Great map for traveling in ChinaI used it a lot when I spent my vacation in Beijing. It is amazing that I can still rely on it in my hometown, a small town in Liaoning province. It would be perfect if saving pic option could include the walking route while selecting public transportation..Version: 8.1.6

Best map that I've used in China.It's accurate and keeps adding new features. Currently just add ebike route. Recently it does not display the road names when I select the bus route. Pls display the road name instead of 50m, turn left, 100m turn right!.Version: 8.35.0

Will not get lost In China with this mapJust like it. They are really doing serious job to make better map. You can feel it when using that..Version: 16.10.6

Way better than Google Maps3D view clearly outlines which lane to go, and the voice guidance is also much more detailed than Google Maps.Version: 16.17.0

Only can use it in China?I don’t have mainland number so I need to borrow my friend’s account, I love your functions but it’s very inconvenient for registering, hope you can publish it to our country.Version: 15.9.1

So usefulI absolutely love this app! It's super user-friendly, and I find it perfect for exploring ride options. It really makes my search for the best rides so much easier and enjoyable!.Version: 15.11.1

This is an ok map but needs English version!This app is exceptional, I just wish Google maps could show China more of places, traffic, and how to get to one place. This app needs a English version please..Version: 10.35.0

Professional toolWhen you use the app,it will automatically lead you to destination.Version: 15.11.1

Language sellectionsHi A Map, Just downloaded this app but I can't read in Chinese. Please allow me to select my language to operate this A Map I've purchased. Thank you.Version: 15.9.1

Accurate and fastVery user friendly. Mapping loading is fast and it is easy for users to navigate and explore functionalities.Version: 8.1.8

AccurateEfficient and accurate to use in mainland China,better than other apps I have used,love!.Version: 16.17.3

LifesaverAn amazing app literally just saved me during my stay in china very English friendly and really easy to use.Version: 15.10.0

LuckyIt’s accurate hope they upgrade with English language.Version: 15.17.0

Annoying adsGet rid of these popup apps when the map is launched. They are extremely annoying when you are in a rush to get a navigation..Version: 16.12.3

How to change the language?I think it would be better if I can change the language for this app.Version: 10.15.0

很好的体验棒.Version: 16.18.0

卫星定位不准啊（carplay配合问题）和车辆的carplay配合（无论有线还是无线）存在严重的问题啊！近期经常发生间隙性的卫星定位不准，误差几十到一二百米，导致不能正常使用。而同时车辆自带的导航系统可以准确定位。.Version: 16.18.2

Great!Very accessible for foreigners visiting and living in China.Version: 16.17.0

Great App, could be betterFantastic map app for visiting China. Loved the transit specific features and walking navigation. Would like if you could set custom categories for saved locations or set different icons instead of just a star. Would be easier if I could set a different icon for hotel, restaurant, shopping, etc. so I could plan my trips better..Version: 16.17.3

准确迅速使用高德地图，定位迅速，实时准确。.Version: 16.16.0

很好非常好.Version: 16.13.8

免密支付让我拉黑你叫车非得免密支付，百度地图也没你这么横.Version: 16.13.8

GoodGood.Version: 16.3.1

好不错.Version: 16.2.1

Happy GPSGreat program with detail info..Version: 16.1.1

中国境内最准确最丰富的导航助手-高徳中国境内最准确最丰富的导航助手-高徳.Version: 16.1.1

China GPSExcellent.Version: 16.1.0

AccurateVery good.Version: 15.20.1

很好的一个Application可以看到国内和国外的地图，没有屏蔽，而且导航很精准.Version: 15.20.1

准备，详细每到分叉路口，反复提醒，对我来说特别重要。.Version: 15.11.1

很好这个软件不错.Version: 15.17.0

精准定位非常好用.Version: 15.11.1

准确及时我们在西班牙自驾游就靠它了，用谷歌地图辅助，高德在城市里绕行游刃有余.Version: 15.11.1

精准清晰.Version: 15.11.1

好地图，好导航非常好用，只要去不熟悉的地方，一定会用高德.Version: 15.11.1

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