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Microsoft Word Customer Service

About Microsoft Word (Microsoft Corporation)

This application requires a qualifying Microsoft 365 subscription. Microsoft 365 includes premium Word, Excel, and PowerPoint apps, 1 TB cloud storage in OneDrive, advanced security, and more, all in one convenient subscription. With Microsoft 365, you get features as soon as they are released ensuring you’re always working with the latest.
Create, edit, collaborate, and share documents using Word for Mac. Now it’s easier than ever to write, design, and work seamlessly across your devices & with others. Share your files and collaborate in real time within a document or edit docs attached to emails. Get smart assistance features as soon as they are released in Word, Excel, and PowerPoint so you’re always working with the latest. Whether you’re a blogger, writer, journalist, columnist, student, or a project manager working on documentation, Word is your go-to app for working with documents.

Kickstart your creativity
• Achieve more and enhance your documents with access to a growing catalog of premium templates for Word, Excel, and PowerPoint.
• Rich formatting and layout options produce beautifully pristine documents on any device including laptops, iPads, and iPhones.

Create with confidence
• Receive spelling, grammar, and stylistic feedback on clarity, conciseness, formality, vocabulary, and more with Microsoft Editor.
• Auto Save documents right to Microsoft OneDrive or another cloud provider to access them on any device and at any time you have internet access.

Accomplish more together
• Whether it’s a school project, sales pitch, or newsletter, seamlessly work with others with real-time co-authoring to bring your ideas and plans together faster.
• Safely share your documents with the click of a button to invite others to edit in real time. Easily manage permissions and see who’s currently working in a document.
• Add comments or assign tasks to people in your group for clean editing and organization.

Learn more about Microsoft 365
Microsoft 365 is a cloud-based subscription service that brings together premium versions of Word, Excel, PowerPoint, Outlook and OneDrive, with the best tools for the way people work today. Please visit: http://go.microsoft.com/fwlink/?linkid=2015120 for information on Licensing Terms.
Unlock the full Microsoft 365 experience with a qualifying Microsoft 365 subscription for your phone, tablet, PC, and Mac. 

Microsoft 365 annual subscriptions purchased from the app will be charged to your App Store account and will automatically renew within 24 hours prior to the end of the current subscription period unless auto-renewal is disabled beforehand. You can manage your subscriptions in your App Store account settings.

This app is provided by either Microsoft or a third-party app publisher and is subject to a separate privacy statement and terms and conditions. Data provided through the use of this store and this app may be accessible to Microsoft or the third-party app publisher, as applicable, and transferred to, stored, and processed in the United States or any other country where Microsoft or the app publisher and their affiliates or service providers maintain facilities.

Please refer to the Microsoft Software License Terms for Microsoft 365. See “License Agreement” link under Information. By installing the app, you agree to these terms and conditions.
CategoryProductivity
Release DateJanuary 26, 2019
Latest Version16.109.2
PriceFree
Age Rating4+
CompatibilityRequires iOS 14.0
Last UpdatedMay 27, 2026
Size959 MB
Supported Languages (25)
EnglishArabicCzechDanishDutchFinnishFrenchGermanGreekHebrewHungarianIndonesianItalianJapaneseKoreanNorwegianPolishPortugueseRussianChineseSlovakSpanishSwedishThaiTurkish

What's New in Microsoft Word (v16.109.2)

• General quality and performance enhancements.

Microsoft Word Contact Information

To reach Microsoft Word customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameMicrosoft Corporation
Company Websiteproducts.office.com
Company Email[email protected]
Customer Serviceproducts.office.com/help
Social MediaFacebook / Twitter

Microsoft Word Subscription, App Deletion & iOS Support

How do I cancel the Microsoft Word subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select Microsoft Word from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the Microsoft Word app?

Touch and hold the Microsoft Word icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

Microsoft Word purchases, refunds and billing issues

Report billing or refund requests for Microsoft Word through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the Microsoft Word App Store page.

Microsoft Word Positive Reviews and Ratings

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Microsoft Word Screenshots

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