OYSHO: Online Fashion Store Customer Service

OYSHO: Online Fashion Store Positive Reviews

Love the Oysho App!This app is so easy to use. I can purchase my items without any problem and in a fast way. Love that it keeps my information saved within my account and helps with a faster checkout. I also absolutely love all items Oysho releases..Katia NicoleVersion: 11.38.1

Terrible client serviceI have been waiting for a pick up of a package and they never came for it and never informed me they weren’t coming whats the point in having the app if you don’t communicate with clients and I. The phone terrible service rude and unhelpful.Catsuperhero💮Version: 11.7.0

Why the changeStill most of the items are always out of stock Also I need to see accessories like the gym bags being worn by models to be able to judge if the size is ok with me.RahmhVersion: 11.30.1

Easy to navigateEasy to use app, downloaded and placed order right away without any issues..Kat222444Version: 11.10.4

OkCould not empty my cart or remove things I no longer wanted :-(.AnthrobearVersion: 11.2.2

Stock statusOut of stock status only appears when you turn to your basket. All other features are pretty good organized..BayamzeynepVersion: 11.9.0

Unable to view full cartWith this latest update, i am unable to view full cart, item list, update/chage/delete items!.AppUser10101Version: 11.19.1

KhatunaDI like your product and I like you App. Thank you, I love you.Xxx028Version: 11.42.1

ReturnOverall app is great BUT very confusing if you want to return the merchandise. No option to safe/print the label..Natusechka22Version: 11.15.0

Great appFast purchasing.HasfashionVersion: 11.18.2

Tricky!Trying to purchase s footwear ,lingerie and leggings but won’t let me put in my cart more than 4 items !.KikahbetVersion: 11.34.2

GREAT JOBAmazing service and fast delivery!.EirenedjuVersion: 11.29.1

PleasePlease back cash on delivery !!!.MennaelraeyVersion: 11.15.2

Love oysho, BUT the app..The app is really bad. Not organized well. Also, there’s no English..H13_Version: 11.27.2

ShanoWhy dnt have iraq location 🥲.ShanomasoudVersion: 11.48.0

Hind FaisalI love it so much thank u 🌹🌹.Anno-99Version: 5.2

Needs to be fixedThe app is fine itself unless it comes to shopping. I tried to make a purchase about hundred times, but it seems like the app is too buggy to make my shopping easy. It crushes and shows 'warning errors' every single step, so I can't really finish my purchase. Please fix it up!.MariatalakinaVersion: 5.7

Has some issues...The app does not display all of the products. If you look at the app, then the website. The website shows the new products etc, whereas the app doesn't. It also doesn't have certain countries, like the United States. What's the deal?.AspyenVersion: 7.7.1

Nice app… but…It is a really great app. Unfortunately, it only shows euro prices even after I updated my location to Canada. ☹️.Jeff -- CanadaVersion: 11.17.0

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OYSHO: Online Fashion Store Negative Reviews

Marmara park avmI recently visited the Oysho store at Marmara Park, Istanbul, and unfortunately had a very negative experience. I spent a considerable amount of time selecting items, but when I went to pay, my card didn't work. Instead of being understanding and patient, the employee handling my transaction became visibly frustrated, threw my card back at me, and took the bag of items from me in a very rude manner. I felt humiliated and disrespected by this behavior. Customer service is an essential part of the shopping experience, and I hope the store management takes this feedback seriously and provides better training to their staff on how to handle such situations with courtesy and professionalism..OapaivaVersion: 11.49.2

Terrible customer serviceI didn’t receive my order and contacted them. They replied to me with a completely wrong address which I have never provided (since I double checked my invoice and was so sure the address I filled in was correct) for no reason, and haven’t heard from them since then...so terrible, don’t make purchases here!.JJNNZZVersion: 11.14.2

Not a good first experienceI ordered something weeks ago and it gave me a delivery date. Now weeks later I’ve received an email that my order is cancelled due to low stock. They should just say out of stock from the get go so you’re not waiting for nothing..RIAYMSVersion: 11.34.2

Horrible customer serviceNo customer service at all, if you have questions about the order, they aren't of any help other than telling you what you already know, nothing about what you asked for. Absolutely horrible, should never have reached US market that values customers experience..Qzy5071Version: 11.9.1

There is no way to change to another countryImposible to change to another country to buy while on vacations..HeraclitaVersion: 11.30.0

Impossible to make a return from the US if you checkout as a “guest”No customer service available. No phone number to call. Customer service email response simply spits back same info on website. We give up!.MaddieandMe55Version: 11.6.1

Horrible app!The app offers no connection to Apple Pay and the existing pay system works terrible. I tried typing my address 4 times! Each time all information disappeared and was not saved..Karolina80Version: 11.12.0

Still Needs ModificationNot clear on what’s missing, and some of the required fields are number only when there should be text. Some of the fields don't indicate what should be placed there..Bdudib dhxu t fhe. dVersion: 11.7.1

Impossible to place orderErrors after error on the website and app in the process of purchasing. Imposible to place an order. I give up!.JZJ4035Version: 11.6.0

Really hard operate in appCloches is perfect, but app and website are terrible, if I’m spending 4 ours just trying to do order, it seems that oysho has problems..Victoriia LuiVersion: 11.35.1

Terrible appBeen in the stores and now tried to buy online but the app will let me add to the cart then when trying to pay it says out of stock, cheap.EGipsonrVersion: 11.36.1

Zero help from ChatOysho does not care for the customer. Im waiting form my order already a month and Im sending mails and asking assistance from chat, but zero attention! they don't even care.მეგი_მეგიVersion: 11.48.0

Unable to purchaseAdded some items that I wanted to purchase but the shopping cart keep showing as “empty cart”..MqsgVersion: 11.7.1

The app is terribleI love Oysho, it’s my first choice when it comes to clothing but the app is a total mess. It’s terrible, always laggy and giving me errors. You guys can do way better!.Maya@doll its my game nameVersion: 11.16.2

Awful customer service and deliveryItems received thrown in a box with no inside packaging, scratched, like garbage. Never again waste of money and time.MichjhhhhVersion: 11.22.2

Gift voucherIt has proven impossible to use our gift voucher. Spent hours calling, chatting, sending emails and were unable to resolve the issue.€38,!;2&:!,Version: 11.26.2

Oysho ratingVery very bad user experience, not practical at all. Loosing my time You are even lying that all nicknames i choose were taken.NdjeizjcjkeVersion: 11.26.2

Bad serviceThe package came 19 days after I ordered and Pay 5 days delivery... also I don’t like the leggings you can see my underwear!.MichelleahumadaVersion: 11.6.5

What an awful app, full of issuesHorrible! Impossible to return online, make sure I never purchase form OYSHO.121984Version: 11.24.0

CancelThey canceled my order that they don’t have the iteam dont put it in the app if you don’t have it.RoeoensVersion: 11.37.2

TerribleReturn function doesn’t work.Mmzz2190Version: 11.21.1

Shopping bag issuesCan’t remove items from my shopping bag. Needs to be fixed.Dilruba7Version: 11.6.3

Hard to useNo online support. A lot of bugs in the app..LintingsVersion: 11.31.3

Fix it!People are sending money but you just refuse them. Fix the bug in the checkout!.Portia007Version: 11.3.2

App crashesApp crashes just on opening. IOS 14.2.__mary_mVersion: 11.10.2

Doesn’t support Mac OSLots of requirement for the password Lots of requirement for agreeing to some conditions.StjdkdlfkrndjzbzjVersion: 9.2.0

Oysho reviewThe app is in Arabic, there is no English option.Ghdb djsigVersion: 11.19.2

ErrThey have a terrible delivery service.FffccbggcsgjjngxsVersion: 11.12.0

🤔How can i buy?????!._nahfAVersion: 11.3.2

OyshoUnprofessional.BsksuuVersion: 11.42.3

CountyIt says select country and I live on the USA 🇺🇸 and it didn't have it had to uninstall it 😩.MoemoemoemoemoelovesuVersion: 7.7.0

It doesnt workIt gets stuck in "select country". Its a pity its not working on black friday..AaauaVersion: 3.0

Worst AppYou can’t select Spain as the market so you can’t enter a Spanish address. Terribly glitchy. Often can’t search for an item and find it. Very frustrating..,.Chromecast junkVersion: 11.46.2

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